600 Haight St
94117, San Francisco
+1415-431-7655

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: (closed)

We have been providing Real Estate and Property Management services in San Francisco for over 70 years. Our business model is built on a strong foundation of operational excellence that sets us apart from other companies in the area. HSM takes pride in its team of skilled and experienced property managers, supported by professional bookkeepers, accountants, and attorneys. We are committed to ongoing education and training across all departments to ensure that your property is managed by the most knowledgeable and qualified experts in the industry. Please contact us if you are interested in hearing more about our services and references.

HSM Property Management San Francisco: Reviews

4.9/5 (199 Reviews)
M Smith Published on Google 2 months ago

Fantastic experience: Chase Sethi has been a great help. The HOA demand requested came quick and he was nothing but helpful. Gladly appreciate it. Thanks again Chase. Adding Jeff Macado, between Chase and Jeff i appreciate them both for their quick replies and lightning turnaround times. Jeff sent me a demand on the same day. Gladly appreciate it. GO TEAM.

HSM Property Management San Francisco

Thank you so much for the great review! We appreciate you and your feedback. Take care.

Irene Marquez Published on Google 2 months ago

Fantastic experience: Very impressed by HSM Property Management's quick and efficient response to documents that we needed for an HOA unit that they manage. I assist real estate agents and one of the items I'm often tasked with is working with HOA/Property Management Companies to obtain copies of the HOA Resale Documents. More often than not, this process takes 1-2 weeks to process and oftentimes it's difficult to get in touch with a representative if any issues/questions arise. This was not the the case with HSM Property Management. Chase responded quickly, provided clear instructions on how to obtain what we needed, and provided us with our document request within hours. Thanks so much for your excellent customer service and your willingness to assist in such a timely manner!

HSM Property Management San Francisco

Hello Irene, you’re very welcome!Thank you so much for sharing your experience. We are thrilled to hear that Chase exceeded your expectations and provided excellent service. Take care.

Roger Grunwald Published on Google 2 months ago

Fantastic experience: HSM is a great and reliable management company. Their employees -- especially Rajan Edwards -- are professional and responsive. Couldn't be happier with the way they take care of our building. One more thing about Raj: he's a real pro!

HSM Property Management San Francisco

Hi Roger, we’re very happy to hear that Rajan is doing a good job and that you feel HSM is a great company. It’s feedback like this that inspires us to provide the service that we do on a daily basis. Cheers!

Alex Parker Published on Google 3 months ago

Negative experience: This place has a faulty alarm system that goes off all the time that they don’t fix. Nobody in the neighborhood can take it anymore. It’s insane. Nobody can sleep. Nobody can relax. People are posting letters on the window saying they can hear it from two blocks away.

HSM Property Management San Francisco

Hello Alex. We have been informed that this report is for the building our business occupies, not the services we provide. The landlord has resolved the issue.

Victoria Liang Published on Google 3 months ago

Negative experience: They have a broken security alarm that goes off multiple times a night sometimes, waking up the ENTIRE block. It started weeks ago and they still haven’t fixed it. Incredibly inconsiderate to the neighborhood.

Gowri Rajeev Published on Google 3 months ago

Fantastic experience: I had a great experience working with Chase from my HOA. He has been incredibly prompt in responding to my inquiries, effective in resolving the issues efficiently, and overall very easy to work with.

HSM Property Management San Francisco

Hello Gowri, thank you so much for sharing your experience! We are really happy that Chase is doing a good job. We wish you all the best!

Peter Published on Google 3 months ago

Fantastic experience: Chase responded quickly, courteously and professionally.

Dave Peters Published on Google 3 months ago

Fantastic experience: Have had a great experience with HSM, particularly Rajan Edwards, who has been pressed into service with long hours and complicated projects, handling the whole process with such patience and steadiness that I'm a bit taken aback. Just a really wonderful person to work with. So important to have a reliable and trustworthy partner on some of the most important decisions the building can make. Thanks to HSM and Rajan.

HSM Property Management San Francisco

Dave, thank you so much for providing this information. Hearing that Rajan was that helpful and impactful really validates what we try to do at HSM. Cheers, Dave.

Harly Cotaco Published on Google 3 months ago

Fantastic experience: We’ve worked with Chase a few times now, and he’s always extremely responsive and efficient in handling our HOA documents requests. Truly a pleasure to work with!

HSM Property Management San Francisco

Thank you for the review! We greatly appreciate it, Harley!

Jimmy Ji Published on Google 3 months ago

Fantastic experience: Spoke with Haoxian Lin regarding documentation for the master hazard insurance policy required by my mortgage provider. He was quick to respond.

moises reynoso Published on Google 4 months ago

Fantastic experience: professional, cordial, reasonable, working with Hao has been a great experience, he makes working a pleasant experience

HSM Property Management San Francisco

Thank you for your review! We are very happy that Hao provided good service. Take care.

Christina Ng Published on Google 4 months ago

Fantastic experience: I represent a Seller of a condo unit under HSM Property Management. Jeff Machado is a pleasure to work with. He takes his job seriously. He is professional, responsive and friendly to fellow agents. Thank you, Jeff!

HSM Property Management San Francisco

Hello Christina, thank you for leaving the thoughtful review! We are very happy to hear that Jeff provided good service!

Katherine Kerbleski Published on Google 4 months ago

Fantastic experience: HSM has completely turned around our building maintenance that has been deferred many years. They have executed on multiple projects at the same, all while dealing with urgent matters and always followed up in detail with the process and next steps. I am on the HOA board, and work closely with Raj and appreciate his dedication to detail and weekly updates to the board members. HSM has dramatically improved the building and overall morale amongst the home owners and I have truly enjoyed working first hand with Raj. Many thanks to you and your team! I know you have a full plate and work diligently!

HSM Property Management San Francisco

Wow! That is such a fantastic review, Kathrine. Thank you so much for sharing your experience. We are very glad to hear that Raj and HSM have helped make a difference at your HOA. Take care.

Gerald Asher Published on Google 5 months ago

Fantastic experience: HSM have been the management company of our condominium building on Russian Hill for just six months. As a homeowner and a board member I was impressed by the speed with which they grasped the detail of our day-to-day operations and continue to appreciate their responsive and responsible management style.

HSM Property Management San Francisco

Hello Mr. Asher, we are thrilled to hear the positive feedback. We hear nothing but good things about you and your association. Cheers!

Roberta Goodman Published on Google 6 months ago

Fantastic experience: Over the past 13 years, I have lived at The Marquee and have experienced several property management companies. Since HSM arrived, they have offered a level of professionalism along with realistic expectations. The Marquee is a complicated environment given the commercial elements of the building. The leadership and support for the building by HSM’s Jerald Joseph and Jessica Ramirez provided necessary direction and assistance on a myriad of issues. Always prepared even when there were difficult challenges to be addressed. During my very recent move, Ms. Ramirez was attentive and helpful and offered guidance with the various procedures and protocols to follow. HSM is a San Francisco gem and would happily recommend their services. My appreciation, Roberta Goodman

HSM Property Management San Francisco

Hi Roberta, thank you for taking the time to let us know about your experience with Jerald and Jessica. We greatly appreciate our partnership with The Marquee and will remain committed to the level of service you describe. Many thanks!

Johno Campos Published on Google 6 months ago

Fantastic experience: I’ve been in the tree business for over 40 years and have worked with many property managers over the years. Mr. Rajan Edwards with HSM Property Management is one of the finest I’ve worked with. Rajan is professional, timely, easy to work with and comes through with those extra requests such as after hours meetings with vendors when needed. That’s the extra mile he strives for as a manager. He is certainly a person I would want on my management staff! Johno Campos California Tree Care

HSM Property Management San Francisco

Hello Johno, thank you so much for thoughtful comments. Rajan greatly appreciated the kind words. Take care.

Alex Suiter Published on Google 6 months ago

Fantastic experience: HSM is nothing short of a 5-star management firm. Their organization & attention to detail is impressive! Rajan stands out as one of the most professional property managers I’ve ever worked with. Thank you, all.

HSM Property Management San Francisco

Thank you kindly, Alex! We appreciate the feedback and are happy to hear that Rajan is doing a great job. Take care.

Leah Zamir Published on Google 6 months ago

Fantastic experience: as a lender i deal with MANY property managers. Jessica Ramirez with HSM, has been SO responsive and so amazing, i cant say enough good things about her. She emails back, has a pulse on everything going on with the HOA, and if she doesn't have an answer she finds one wicked fast. Have loved working with her on this. They set a gold standard for this!

HSM Property Management San Francisco

Thank you so much for the kind words about Jessica! We will share the feedback with the team.

Maddi Huling Published on Google 7 months ago

Fantastic experience: I have had a great experience with HSM Property Management and specifically Chase Sethi! Chase has been very responsive to my emails and handles communication to my building very well. I dropped my keys down the elevator shaft and reached out to Chase, he had the elevator company out the next day and got my keys returned to me! Chase and his team really care about their tenants and I have never had such a positive experience with a property management company before!

HSM Property Management San Francisco

Hi Maddi! Thank you very much for sharing your experience. We are so glad to hear that Chase was helpful!

cecilia wong Published on Google 7 months ago

Fantastic experience: Giving 5 stars to HSM property management, so happy working with manager Chase Sethi. He is best to communicate with and always on top of things to take care us. Appreciate your hardworking!

Tiffany Kwong Published on Google 7 months ago

Fantastic experience: It has been such a great pleasure to work with Chase Sethi in the short time that I've known him. He has been super responsive to my concerns of my building, is knowledgeable and will tackle all of the problems ASAP. I feel like he genuinely cares about his tenants and will address any of my questions with the utmost care--something I don't see all the time in property management. I highly recommend and trust Chase and know that he is setting the bar for property management and so much more. Thank you Chase!

Valerie Lee Published on Google 8 months ago

Fantastic experience: Chase Sethi is the consummate professional. He is very easy to work with, conscientious, knowledgeable, extremely responsive and I enjoyed working with him very much!

lexmadmen78 Published on Google 8 months ago

Fantastic experience: What a great property manager! Rina was incredibly helpful in finding a vendor to take care of some work at our property. It’s such a relief to have a manager who communicates well and is always there when needed.

Suzanna Gardner Published on Google 8 months ago

Fantastic experience: As a realtor, I know getting quick, helpful responses from HOAs isn’t always easy. Jeff Machado has been incredibly supportive with some high-level requests I needed to help potential buyers. He went above and beyond, always responsive, no matter how detailed or unusual the question. I’m so grateful to have an HOA partner like Jeff who makes the process smoother and helps get things done.

Tamaira Chow Published on Google 8 months ago

Fantastic experience: Chase has been incredibly helpful and responsive with any questions or concerns I’ve had regarding my HOA and payments. It's clear he genuinely cares about the homeowners and goes out of his way to make sure everything is handled smoothly and professionally. Communication is always prompt, clear, and courteous — which is so appreciated. HSM is lucky to have someone like Chase on the team, and it’s been a pleasure working with him!

Ariana Caipo Bustamente Published on Google 8 months ago

Fantastic experience: Chase Sethi helped me with a an issue and were incredibly responsive and professional. They provided clear guidance and followed up to make sure the problem was completely resolved.

SixthAve Published on Google 9 months ago

Fantastic experience: Responsive, polite, and competent Jessica is an asset to HSM and a blessing to have as our property manager. Every task is done. Every issue is heard. Truly.

Carlos Flores Published on Google 9 months ago

Fantastic experience: Such a pleasure to work with Chase and the rest of the HSM Team! If I could give 6 stars, I would!

Kenyon Potter Published on Google 9 months ago

Fantastic experience: Our community property manager Kyle Sheely provide excellent service to the members of our HOA. Thank you.

leonel lopez Published on Google 9 months ago

Fantastic experience: I Have used HSM services and have received good fast and effective service, thanks to Mrs. Kyle for his vast experience in what hi does !

Luenna Kim Published on Google 9 months ago

Fantastic experience: HSM has been doing a great job as our property management company. This is because Chase is fabulous! He responds to questions and requests right away. He also goes way above and beyond to help solve issues.

Dana Clarin Published on Google 9 months ago

Positive experience: I have been working with Raj on a couple of projects around the common space of my home and Raj was pretty responsive most of the time. He was very helpful when it came to answering questions from the color scheme to the vegetation around my home. This property management could do a little btter when it comes to managing the vendors that service the community as they seem to only do surface items. They have not been paying close attention to the details. I am looking forward to the new changes that are coming.

Tarik Karah Published on Google 9 months ago

Fantastic experience: Being a contractor in San Francisco for over 25 years, I deal a lot with management companies and boards of condos / apartment buildings . HSM Property Management and particularly their rep there, Kyle Sheely is a a top tier authority on all things related to property issues/ concerns . The main plus is communication, prompt concise and to the point. Time is essential for a lot of issues that come up and they are on it . I recommend them highly . There is a reason that HSM has been around for over 70 years. If you’re lucky to have Kyle Sheely handle your property, you will be in good company.

Mark Zahler Published on Google 9 months ago

Fantastic experience: Kyle has assisted me with issues related to my unit (1818 Broadway, No. 202) a number of times. I will focus on the preparation of the application for approval of work/project on my unit by the 1818 Broadway Homeowners Association. Kyle assistance in the planning and application process was invaluable. He was readily available to discuss or meet to review my project and the approval application process. His understanding of CC&Rs was first rate. Additionally his practical knowledge and experience helped address issues specific to my project. One example of this was the timing for obtaining the building permit for the work on my unit. Another example was his recommendation regarding the inclusion of the replacement and relocation of the electrical panel in my plan. Kyle provided outstanding assistance in the planning and application process for the work on my unit. My experience in other work with Kyle has also been excellent.

Mary Piscitelli Published on Google 9 months ago

Fantastic experience: Kyle has been very helpful. We are working on some complications and he is helpful and responsive

Sarah Field Published on Google 10 months ago

Fantastic experience: I have had the pleasure of working with HSM Management and their outstanding representative, Rina Castillo. From the very beginning, Rina has been attentive, professional and dedicated to ensuring that all needs are me. The management company as a whole provides exceptional service and I highly recommend HSM Management. Thank you Rina for your hard work and commitment to having our client's best interest.

Sean Buxton Published on Google 10 months ago

Fantastic experience: It's always a pleasure working with Rajan of HSM. As a painting vendor Rajan has made the coordination process with tenants very easy and sets a standard for expectations and quality setting for a very smooth process. Highly recommend HSM for your HOA and/or property management services!

Patrick Hankins Published on Google 10 months ago

Fantastic experience: Chase was extremely helpful with getting us everything we needed in order to process our transaction. We were provided with information and documents in a timely and efficient manner. Great to work with.

David Mendoza Published on Google 10 months ago

Fantastic experience: I’m a service plumber in San Francisco and have had the pleasure to work with Rajan and his team at HSM. They quickly fix plumbing issues and run a smooth operation at HSM. They also have been in business for many years.

Tung Pham Published on Google 10 months ago

Fantastic experience: As a vendor, working with Mr Rajan Edwards with Haight Street Management (HSM )has been an absolute pleasure. Their team is professional, organized, and always communicates clearly. Work orders are sent with detailed information, approvals come through quickly, and payments are processed on time — which makes our job so much easier. Mr Rajan Edwards with HSM truly value their vendors and treat us like partners, not just service providers. I look forward to continuing our working relationship and highly recommend Mr Rajan Edward and HSM to other vendors and property owners alike!

Karla Ruble Published on Google 10 months ago

Fantastic experience: Working with HSM is really great. Quick response to emails is always appreciated! Thanks CS!!

Escape Artists Admin Published on Google 10 months ago

Fantastic experience: This review is not just for HSM but also Chase Sethi. We are one of the vendors they use for Fire Escape Service and Repairs. I work often closely with Chase to set up scheduling and he is great to work with, always professional, great response time as these matters tend to be urgent. Our job is to ensure each property we service is safe and he ensures we can do that for all of the properties he manages. He ultimately makes our job even easier with great communication and ensuring we have what we need in order to assist them. We are thankful for the connection we have made with Chase and everyone else at HSM!

Rajshree Chauhan Published on Google 10 months ago

Fantastic experience: I’m on the HOA Board for my building. I have been working with Chase Sethi for quite a while now. I find that Chase and HSM are great to work with! I highly recommend this company. Chase has been an invaluable resource and partner as we have been working on several concurrent initiatives and projects. He is diplomatic, kind, and very organized.

Kevin M. Published on Google 10 months ago

Fantastic experience: This management company has been super helpful when reaching out to obtain the HOA docs needed, and answering our questions, HUGE thanks to Chase !

Sue Kung Published on Google 11 months ago

Fantastic experience: Our Association has 48 units, and we’ve been working with HSM since 2020. From day one, their team has been professional, responsive, and a tremendous asset to our community. They helped us get back on track with building maintenance and greatly improved communication with our homeowners. Kyle Sheely, our property manager, has been especially outstanding. He’s incredibly responsive, knowledgeable, and always willing to go the extra mile to support our Board and residents. Whether it’s addressing urgent needs or helping us plan long-term improvements, Kyle is consistently reliable and proactive. We’re grateful for HSM’s partnership and confidently recommend them to any HOA looking for a high-quality, trustworthy management company.

Jean Cleverly Published on Google 11 months ago

Fantastic experience: Working with Kyle at HSM is a joy. He’s always pleasant and conscientious about the many changing needs and details of our HOA, and we appreciate the additional support from all the experienced HSM staff.

Jack Chu Published on Google 11 months ago

Fantastic experience: I've had a fantastic experience working with Chase Sethi at HSM Property Management. He’s incredibly professional, responsive, and always willing to go the extra mile to help. Chase made the entire process smooth and stress-free with his clear communication and expert guidance. It's rare to find someone so knowledgeable and genuinely dedicated to providing top-notch service. Highly recommend!

Ingrid Luo Published on Google 11 months ago

Fantastic experience: As a new resident, I've had a really positive experience with Jessica Ramirez from HSM team. She's very accessible, responds quickly, and helped me set up the intercom and locate package deliveries. Her responsiveness made settling in much easier. Highly recommend!

Claire Haggarty Published on Google 11 months ago

Fantastic experience: Chase and Jeff with HSM Property Management of deserve a 10. They have been professional, diligent and quick to respond to all inquiries. It was a nightmare dealing with contractors who were over 5 months overdue on a project and they continued to follow through until completion was received this week. I firmly believe it would not have happened without them and after 45 years in RE and mortgage loans, they are by far the best HOA management company I have ever dealt with. I recommend they 100% to any HOA's looking for exemplary service and professionalism. Claire Haggarty - NBT Realty Services, Inc DRE 01069886 NMLS 334206

HSM Property Management San Francisco

Thank you for the wonderful review! We wish you all the best!

Sebastian C Hafemann Labayru Published on Google 11 months ago

Fantastic experience: We've had the pleasure of working with Kyle from HSM Property Management on several occasions, and he's always shown great professionalism and attention to detail. The properties he manages are well cared for, and HSM demonstrates a strong commitment to implementing Integrated Pest Management (IPM) practices as part of their service approach. They are proactive in adopting new strategies to enhance property care and ensure client satisfaction. We look forward to continuing our collaboration with Kyle and the HSM team.

Trista Scott Published on Google 11 months ago

Fantastic experience: When a major plumbing issue was impacting our building, Rina responded ASAP and had a plumber lined up right away! Thanks for the great service!

Josh Horowitz Published on Google 11 months ago

Fantastic experience: Jessica from HSM has been managing our mid-size building for just over a year. As a member of the HOA, it's been a pleasure working with her, especially as she managed a big foundational restoration project. I highly recommend HSM and Jessica.

MARCIA SOLLEK Published on Google 11 months ago

Fantastic experience: I heartily recommend HSM and, especially, Riña Castillo, for 5 star+ performance as our HOA (Home Owners’ Association) management company and individual liaison. They are terrific! I have lived in my condo for over 30 years, and, along with the others in our HOA, have worked, through the years, with 5 or 6 different HOA management groups, and even more individual reps from those groups. There were different aspects of service that disappointed us, but not one fulfilled all the functions acceptably. Without a doubt, HSM and its rep Rina Castillo, have finally demonstrated how management can get it right. They are accurate, organized, trustworthy, quickly responsive, and do all this, through Rina, with a very caring attitude. The resident portal on their website works perfectly, and someone reads & responds quickly. If you’re looking for building management, HSM should be at the top of the list! Marcia Sollek Lenard, MD

Scottderrick McChan Published on Google 1 year ago

Fantastic experience: As first time condo owners, we’ve encountered several issues over the past year that were unfamiliar to us including remodeling rules, storage title, fire alarm additions to our unit and dealing directly with our HOA. In each case Kyle Sheely has been an active and willing partner to us. He has always been responsive and has offered solutions in a timely and efficient manner. We appreciate his expertise and look forward to continuing to work with him in the future.

Raymond Lee Published on Google 1 year ago

Fantastic experience: I have the pleasure of working with Chase Sethi, who manages our HOA. Chase is fantastic to work with and consistently demonstrates exceptional responsiveness. His commitment to customer service is exemplary, and he handles every issue with great care and professionalism. The expertise and dedication he brings are true assets to HSM. All of my interactions with him have been excellent, and he is always a pleasure to work with.

Maria Almira Correia Published on Google 1 year ago

Fantastic experience: In my opinion, Chase Sethi is one of the best and most responsive Property Manager we have had in over 45 years I have lived in this building.

James Zierolf Published on Google 1 year ago

Fantastic experience: I need to let people know how nice it is to work with Rina at HSM Property Management in San Fransisco. My name is James and I am contractor and owner of Total Air System Kleaning. When Rina calls and has a Property for me to look at or work on, she is always there on time to give access and to explain what is needed from us. Rina definitely knows her stuff and is one of my favorite Property manager

Judy Chein Published on Google 1 year ago

Fantastic experience: Chase Sethi is very responsive with all the communications. Very helpful! We are glad that he is our manager.

Judy Becker Published on Google 1 year ago

Fantastic experience: Six months ago, our HOA hired HSM as the new property management company. The transition has been smooth. Kyle is assigned as our property manager. Working with him has been a joy. As with business relationships the quality of the partnership is the difference in a pleasant experience vs drudgery. I find Kyle to have a calm demeanor, methodical in his approach to issues and responsive. He has grown in his role in a short period of time and is always eager to learn. He knows how to leverage specialized resources within HSM to help the HOA navigate situations which goes a long way. I want to thank Kyle for his support. Look forward to continuing to grow our relationship with Kyle and HSM.

Lisa Savelli Published on Google 1 year ago

Fantastic experience: Kyle Sheely is always so helpful with any questions I have regarding my condo maintenance. Thank you!

James Dalton Published on Google 1 year ago

Fantastic experience: Kyle is very easy to work with, quick to respond by phone, text, and or email. Kyle is very transparent, and is quick to help solve a problem, if one happens to arise. Every project is organized from the opening to the closing by him in timely manner. He is a pleasure to work with. Rainbow Glass

Henry Wang Published on Google 1 year ago

Fantastic experience: Chase from HSM Realty Finance Management has been very helpful and quick to respond home owners' needs. I have a few situations that needed HSM to manage for me and Chase has always the one who jumped in to help with customer-obsession.

Chi Foong Published on Google 1 year ago

Fantastic experience: As a property manager, Chase Sethi is incredibly professional, patient, and proactive. Every interaction has been smooth and efficient. He always follow up promptly, handle any issues with care, and truly go the extra mile to ensure everything is running seamlessly. It’s clear that he genuinely cares about both the property and the people involved.

Lingxiang Ma Published on Google 1 year ago

Fantastic experience: Chase has been an outstanding HOA manager—always professional, highly detail-oriented, and incredibly responsive. He promptly answered all my questions and provided clear, helpful information every step of the way. His dedication and efficiency made working with the HOA smooth and stress-free. I truly appreciate his support and expertise!

Amy Ruffin Published on Google 1 year ago

Fantastic experience: Chase Sethi with HSM Management is wonderful! He is professional, informative and responsive. As a Realtor working with an HOA Manager like Chase helps the transaction run smoothly.

A Rod Published on Google 1 year ago

Fantastic experience: In Regards to : Chase Sethi – HSMSF Realty Property Management Working with Chase Sethi at HSMSF Realty Property Management was an absolute pleasure from start to finish. His patience, kindness, and exceptional organization made the entire workflow at Corbett Avenue seamless and efficient. Chase’s clear communication and proactive approach ensured that every step of the process was handled smoothly. He was incredibly responsive and detail-oriented, making coordination effortless while keeping everything on schedule. His professionalism and dedication to both the property and the vendors made all the difference in executing the job successfully. It’s rare to work with someone who genuinely cares about making the experience easy and stress-free for everyone involved, but Chase went above and beyond to do just that. I highly recommend working with him—his expertise and commitment truly set him apart. Looking forward to future projects together! - DNA Clean Sweep

Nichole Cinaglia Published on Google 1 year ago

Fantastic experience: Chase was very helpful, and was able to rush the docs to us the same day! Everything was included and the forms were completed.

Carolyn Cua Published on Google 1 year ago

Fantastic experience: Chase Sethi is responsive, efficient and accommodating. It's a nice break from bigger HOAs that is quite impersonal when you work with them.

James Happaney Published on Google 1 year ago

Fantastic experience: It was a pleasure to work with HSM Property Management San Francisco. They go above and beyond for their residents. Hao's dedication to making sure the system was up and running quickly, and even helping with troubleshooting, shows a great level of care for the tenants. It's always refreshing to work with professionals who go the extra mile.

Sophia Li Published on Google 1 year ago

Fantastic experience: Chase Sethi is the most responsible and so kind HOA manager we meet, so kind to handle all we need. Always kind help. Deserving 6 star.

Lalitha Cheruvu Published on Google 1 year ago

Fantastic experience: Jessica Ramirez at HSM has been fantastic to work with. She always responds promptly to service requests and even shows up on site with the technician to make sure the problem is resolved.

W. David Chow Published on Google 1 year ago

Fantastic experience: I'm a Realtor and working with Chase at HSM has be a delight. He is very responsive in returning phone calls and emails as well as having a professional attitude when communicating the status of ongoing projects. Furthermore, I feel that I can depend on Chase to facilitate the necessary HOA paperwork and / or information quickly when requested. Thanks Chase.

Mia Hogan Published on Google 1 year ago

Fantastic experience: Jessica with HSM takes care of me and my building. She is a great communicator and very attentive.

Cherie Miya Published on Google 1 year ago

Fantastic experience: I had the pleasure of working with Chase Sethi from HSM Management, and I can't say enough good things! I brought up concerns about pests in the building, and Chase immediately took action. He responded immediately to all my calls, emails and messages. He found an exterminator quickly, was incredibly transparent throughout the process, and kept us informed every step of the way. Unlike others, he didn’t brush off my concerns—he listened and took real action. I truly appreciate his responsiveness and professionalism. Chase is AWESOME!!!

Arun Basnet Published on Google 1 year ago

Fantastic experience: Chase Sethi has been always helpful to our community here in Candlestick Point and I couldn't be more impressed with the level of professionalism and responsiveness he has consistently shown. He is always quick to respond to any questions or concerns, and he make sure issues are resolved promptly. I appreciate his and HSM Realty dedication to making sure things run smoothly.

Brian Matesic Published on Google 1 year ago

Fantastic experience: Chase Sethi and the HSM team do an excellent job! Very attentive to our needs, always responsive and considerate. Highly recommend!

Candice Yeung Published on Google 1 year ago

Fantastic experience: Chase Sethi is a true professional, he provided me with wonderful customer service regarding an H.O.A. document issue for my client. He has a sense of urgency and I can rely on his services knowing that things are addressed in a timely manner. Thank you, Chase, for being so responsive, courteous, and knowledgeable regarding my issue.

tracy yao Published on Google 1 year ago

Fantastic experience: Chase is so patient and helpful, he always reply quickly, and try the best to solve my problems, I'm very happy to work with Chase.

Carey Bescoby Published on Google 1 year ago

Fantastic experience: HSM has managed our building for the past 10+ years and has served us well. While there has been understandable turnover in the direct mangement of our property (while the ownership and leadership has been steady), we've been fortunate to have Rina Castillo as our direct contact for the past 3 years. Rina "keeps the ball" moving on regular maintenamce and most importantly, on our large scale projects. Recently she managed a significant concrete repair and painting project) that was well-coordinated and completed exactly as planned with an excellent vendor. HSM has been a good partner over the years and working with Rina has made a big difference it what we can accomplish every year to keep our building in good shape.

Marcus Edwards Published on Google 1 year ago

Fantastic experience: HSM is a great company. My company created building plans for one of their properties, and our point person was Chase, and he was awesome to work with. Chase was always on time for our meetings, responsive via email and phone.

Yamila Palma Published on Google 1 year ago

Fantastic experience: R&L is please to work with such a great company and team with HSM and Chase Sethi, They are so professional and always there to assist me when I need help with their invoices. Look forward to continue doing business with them in 2025 and on. Happy Holidays.

R and L Plumbing Services Published on Google 1 year ago

Fantastic experience: Chase Sethi Outstanding Person to work with . Very Profesional and Outgoing and always there to help when need it

Jessie Lee Published on Google 1 year ago

Fantastic experience: Chase at HSM is the best. I am one of high volumed listing agents in SF. Sometimes a lender is having a hard timing to get an immediate and up to date responses from HOA but not with Chase. Chase is the best!

J. Ramon Estevez Published on Google 1 year ago

Fantastic experience: Chase has easily been the most accessible and responsive member of an HOA team I've dealt with. He's been a pleasure to work with and incredibly helpful in guiding my clients through a difficult issue they were dealing with.

Fiona Ng Published on Google 1 year ago

Fantastic experience: Rina was wonderful when she was on-call during a plumbing emergency. She responded quickly and efficiently. We got our hot water back in no time! I’ve also had many positive experiences interacting with Chase Sethi, who is our direct HOA contact/community manager. Chase has been nothing but professional and goes above and beyond to help with our condo issues. Thank you!

Philip Lee Published on Google 1 year ago

Fantastic experience: HSM has managed my HOA for years now. From what I can see, they are pretty transparent and are great at responding to anything that is damaged or needs repair in the common area. The HOA Manager, Haoxian, who is assigned to my HOA, is very attentive and responds in a very timely manner. I’ve sent him a lot of email correspondences regarding concerns with repairs and also with general aesthetic inquiries for my unit. I’m sure that I can be bothersome with my emails, but not once has he made me feel unheard and unappreciated. He is very professional. With a lot of property management companies dropping their HOA portfolios, I am extremely happy that this hasn’t happened and hope to continue to have HSM manage our HOA.

Aron Bohlig Published on Google 1 year ago

Fantastic experience: Rina and the team at HSM are super helpful! Most professional and organized property management firm in San Francisco!

Noelle Bocian Published on Google 1 year ago

Fantastic experience: Rina Castillo is wonderful. I feel lucky to get to work with her. It is hard to find a good property management company in SF, but Rina does her best at all times to provide our HOA with the service we request. She is a true gem.

Rachel Wood Published on Google 1 year ago

Fantastic experience: Our house recently had a small isuue with our water heater. Kyle had someone at our house within the hour and issue completely fixed the next day. Even afterwards, Kyle followed up with us to make sure everything was still running smooth. Thank you!

amy Heine Published on Google 1 year ago

Fantastic experience: I can’t say enough good things about HSM and Jessica Ramirez. Jessica goes above and beyond to ensure the property is well managed and resident’s needs are always met. Whether it’s being on site to oversee work or responding promptly to inquiries and concerns, her dedication is unmatched. Jessica’s project management skills are equally impressive. She recently led the buildings repainting project, handling every detail seamlessly, and keeping us informed throughout the process. The results speak for themselves, and the experience was stress-free thanks to her efforts. What truly sets HSM and Jessica apart is their friendly and personable nature. Jessica always greets everyone with a smile and makes residents feel heard and valued . We’re incredibly lucky to have someone so reliable, professional, and approachable managing our property of 14 units. I can’t recommend HSM and Jessica highly enough!

Andrew Nguyen Published on Google 1 year ago

Fantastic experience: I’ve had a great experience with HSM Property Management, thanks in large part to Chase Sethi, the assistant property manager for my home in the Candlestick Point neighborhood. Whenever I’ve had questions about my unit or needed assistance with HOA requests, Chase has been incredibly receptive, polite, and proactive in getting me the information I need. His professionalism and dedication make working with HSM Property Management a positive experience. I truly appreciate the excellent service and support Chase consistently provides!

Keith Jones Published on Google 1 year ago

Positive experience: HSM is fairly new to managing our building in SF, but so far Jessica Ramirez has been very helpful dealing with the several service requests I have opened on their resident portal. The portal itself is pretty intuitive. It is early in our building's relationship with HSM, but so far it is looking pretty good!

Jeff Rupp Published on Google 1 year ago

Fantastic experience: Jeff Machado, Vice President of HSM Property Management has been very responsive whenever we have requested HOA documents of him or asked him to answer questions we had with regards to the condo(s) we had listed for sale.

Breanna Gingras Published on Google 1 year ago

Fantastic experience: I worked directly with Chase who made it really easy to get the documents that I needed right away. I have experience working with many professionally managed HOA's and that is not always the case!

EDITH DERRADA Published on Google 1 year ago

Fantastic experience: I am very satisfied with the immediate response of HSM Realty Management, particularly our property manager, Chase Sethi, to any concern or issue that needs to be resolved.

Roberta Brouhard Published on Google 1 year ago

Fantastic experience: Responsive and a great calue for the cost. Jessica is our cnyact at HSM - capable and motivated. Dies a great job.

Erik McIntosh Published on Google 1 year ago

Fantastic experience: Chase Sethi at HSM Realty, Finance, Management is probably the best HOA property manger we have had. He is always professional, responds quickly, and is a problem solver. I have enjoyed working with Chase, he has made my life easier as a property manger for several units in the complex

Phil Points Published on Google 1 year ago

Fantastic experience: It is my pleasure to give a five-star rating to HSM and our building manager, Chase Sethi. I receive prompt replies to my requests, consistent emails providing updates, and always a pleasure to see him on site dealing with our issues. Highly recommended.

Alejandro G Published on Google 1 year ago

Fantastic experience: Today i had the pleasure to work with Chase. One of the garage doors for One of his buildings had a broken spring. Chase gave me a 10Min ETA. He was there on time to give me access through the 2nd door. I needed a car moved out the way to work on the garage door. Chase called the tenant to see if they were at home.Great experience working with Chase today. Alejandro. Today 10/9/24. I coordinated a time with Hao to meet at a apartment garage door having issue with their entry system & parts needing to be replaced. Hao was helpful & on time. It was a pleasure working with Hao. -Alejandro.

Elisa Published on Google 1 year ago

Fantastic experience: I'm writing to share my incredibly positive experience with HSM Property Management, specifically with Chase Sethi. As first-time homeowners, we were admittedly apprehensive about navigating the complexities of property management. However, our experience with Chase has been nothing short of exceptional. From the very beginning, Chase has been incredibly responsive and attentive to our needs. He has consistently followed up on our requests, ensuring that we feel supported and informed throughout the entire process. His knowledge and expertise have been invaluable, making our transition into homeownership seamless and stress-free. We've heard countless horror stories about property management, but Chase has completely shattered those negative stereotypes. His professionalism, kindness, and dedication to providing excellent service have made all the difference. We're truly grateful to have him as our property manager and would highly recommend HSM Property Management to anyone seeking a reliable and supportive partner in homeownership.

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