Horizon Realty & Management, LLC
Information about Horizon Realty & Management, LLC
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
With over 30 years of real estate and property management experience, Horizon Realty & Management has the knowledge and tools needed to successfully sell or manage your property. Our real estate agents are qualified to serve each buyer and provide answers to any questions they may have.
Horizon Realty & Management, LLC: Reviews
Fantastic experience: Everyone at Horizon Realty knows how to get the job done! They are great people to work with and have helped me with multiple things in the real estate industry! Thanks again!
Your review is appreciated! Thank you for trusting us with multiple real estate needs. We value working with great people like you!
Fantastic experience: Really awesome team and property management. I left my property for them and they really take care. I am so glad to have them as property management.
Thank you for the 5 star review, Sandesh! We're so glad to work with you as well!
Fantastic experience: The Horizon team are always quick to respond no matter the issue and have been very polite. Ms. Brittany is top notch and all of our interactions with her have been amazing. So far so good happy to be renting with them.
Thank you for your review. We appreciate your kind words about our quick responses and Brittany's exceptional service!
Fantastic experience: Transparent, helpful, and quick to adapt to needs.
Thank you for highlighting our transparency and adaptability. We appreciate clients who value our responsive approach.
Fantastic experience: I am a current renter here, When i first came to the first property showing instead of closing me on the place i first saw , she heard out my opinions and concerns and showed their other property which is amazing and now i have been there over a year. This was my first apartment i’ve rented and i love it . the community is good and the management is timely, professional, and kind. I definitely think they are a company that stands behind good morals. they offer cost effective properties that are well maintained and managed. if you’re new to clarksville and want a hassle free property with morals and standards this is your best option!
We appreciate your trust in us for your first apartment rental and are so grateful you found your perfect home with us. It means the world to us that our team took the time to truly listen to your opinions and concerns during that first property showing, and we're thrilled that showing you the alternative property led to you finding the amazing place you've called home for over a year now. Your kind words about our community, timely and professional management approach, and our commitment to maintaining well-managed, cost-effective properties truly reflect the morals and standards we strive to uphold every day. Thank you for recognizing our efforts to provide hassle-free rental experiences, and we're honored to have been part of your positive introduction to renting in Clarksville.
Fantastic experience: Been with Horizon Realty for 5 years. Everyone on the team are competent and professional. Being military, I truly appreciate there attentiveness to our home in Clarksville.
Your positive feedback means everything to us. Thank you for trusting us with your Clarksville home for five years.
Fantastic experience: Horizon has been managing my property for several years. They are extremely professional and efficient. I feel my property is in good hands!
We deeply cherish your trust in our property management services. Your confidence means everything to us.
Fantastic experience: They have managing my property for over two years and have had issues.
Thank you for the review, Richmond!
Fantastic experience: Horizon realty has always been improving the property even in a bad economy, I will be renewing my lease before end of this month ✅, Update for June 20 2025, Horizon's quick action on getting my 15K AC unit repaired and cooling again before the weekend prevented my apartment from overheating in very hot weather. Thank You Horizon for the excellent response and customer service ! Update for 2 Oct 2025, Horizon coordinated with A-1 Heating and Cooling for a new Air Conditioner installation in my apartment. AC installed and working well. Thanks for great customer service !
We're overjoyed to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for sharing your feedback!
Fantastic experience: If your looking to sell or rent this is the place to go! Affordable housing, clean and great options to pick from. Luxury for a great price ! They will forever be my go to! I want to say thank you to the great team over there.
Thank you for sharing your kind words about our affordable, clean options and luxury pricing. We appreciate your trust!
Fantastic experience: Was looking for a home right a way. Was shown my best options and was able to move in no time! Affordable , professional , understanding and caring. Best place to go to in Clarksville!
Thank you for sharing your experience, Cassandra! We're thrilled you found your home quickly and appreciated our professional, caring service.
Fantastic experience: Horizon Realty & Management has been managing my rental property since 2088 and I have been very satisfied with their service for 17 years!
Thank you immensely for trusting us with your rental property for 17 years. Your satisfaction means everything to us.
Fantastic experience: I have used this company for 10+ to manage my property and they have been fantastic to work with.
Thank you for your wonderful feedback! We appreciate your trust in managing your property for over 10 years.
Fantastic experience: They are not just a management company, they are Brittany, Jacob and Chris. Real people that pick up the phone and listen to you. I couldn't believe how responsive they were for the work orders. Everything was taken care of quickly whenever a problem came up. Beware of other rentals in the Clarksville area, Horizon had nothing to hide, and the cleanest and best kept rentals hands down. What's more is they are very fair with price and don't gauge you when it's time for renewal. They understand this is your HOME not just a rental. You cannot best them period.
Thank you so much for your kind words and for recognizing Brittany, Jacob, and Chris by name. We're thrilled to hear that you found our team responsive and that we were able to address your work orders quickly. We truly understand that this is your HOME, not just a rental, and we strive to provide the best possible living experience for all our tenants. We appreciate your trust in us and are grateful for your positive feedback about our clean, well-maintained properties and fair pricing. Your satisfaction is our priority, and we're glad we could meet your expectations.
Fantastic experience: We have been clients of HR&M, LLC for almost 20 yrs. and have moved all over the country while they have managed our property. They have always had great communication and especially helped tremendously while doing a full remodel post-covid...great contactors! Roof replaced after hail storm, no problem. 75% of 20 y.o. deck replaced, done in a week! I believe we have only been back twice in all these years to do a walk-thru. One by choice when we were in the local area, and one was for the remodel. All our tenant's needs have been met in a timely manner, and our personal needs (as owners) always addressed. Highly recommend as a tenant or owner!
Thank you for your wonderful feedback! Twenty years of trust means everything. We're honored to support your property needs nationwide.
Fantastic experience: We have been using Horizon to manage all of our properties and they are fantastic! They answer all of our emails immediately and take care of any issues right away. We could not be more grateful to work with them! Brittany is our go-to gal but they’re all amazing. :)
Thank you so much for your kind words and continued trust in Horizon! We're thrilled to hear that you've had such a positive experience with our team. Brittany will be so happy to know she’s your go-to—we’re lucky to have her! We're always here for you and truly appreciate the opportunity to manage your properties.
Fantastic experience: I have been a renter for Horizon for over a year and my experience has been great. Good people, reliable, fast action for any work orders I’ve had to put in. I would recommend.
Thank you so much for your kind words and for being a valued resident for over a year! We're thrilled to hear that you've had a great experience with Horizon. Our team works hard to provide reliable service and prompt support, so it's wonderful to know that it's made a difference. We truly appreciate your recommendation and look forward to continuing to serve you!
Fantastic experience: Great to work with and have always been reliable.
Thank you so much for the feedback and the 5 stars, Megan!
Fantastic experience: Getting details, applying, touring, and moving into our new home was a very easy process, and they were very helpful with providing what companies were available for internet, trash, etc.
Thank you so much for your kind words! We're thrilled to hear that the entire process—from getting details to moving in—was smooth and easy for you. We're always happy to help with those extra details like utility providers to make your transition as seamless as possible. Welcome to your new home!
Negative experience: Amanda is one of the realtors there. She set up times, to have people view our son's home. They did not show up, til two hours later. We were doing work there and we were staying at our son's home. She stated how we did not care about our son and the selling of his house and how we were screwing him over. She acted like she owned the home. She spoke to us with such horrible disdain. I am his parent and love my son, beyond words. I have never dealt with such a rude, unprofessional, nasty, self absorbed, arrogant, person in my life. Where is the common curtesy ? Where is the professionalism ? I have all the texts saved, as to how Amanda treated; me, the father, of the man, she was selling the house for. Needless to say, my son fired her. Be aware.
Thank you for your feedback. We understand that this situation has been frustrating, and we’re truly sorry that the experience did not meet expectations.
Amanda was contacted by the homeowner, your son, who is an active-duty service member and our client. We’ve worked hard to coordinate showings for both sale and rental, as the property is currently vacant and the homeowner is trying to avoid carrying an ongoing mortgage while relocated. We recognize the challenges that can come with scheduling showings when others are residing in the home, and we appreciate the effort it takes from everyone involved to make that process work.
We’re aware that emotions can run high in situations like this, especially when family is involved. Please know that our team always strives to serve our clients with professionalism, compassion, and respect, even in difficult or complex scenarios.
We are still actively working with the homeowner to support his goals, and we wish you and your family all the best.
Tiffany McKeethen
Broker/Owner, Horizon Realty & Management
Fantastic experience: I’m really impressed with Horizon Property Management. I previously rented from one of the big-name companies in Clarksville, and Horizon was 1,000 times better. They approved my application quickly, and the move-in process was smooth overall. On move-in day, there was one small hiccup, a contractor was still in the home, sitting on the floor watching a movie while supposedly installing two transition pieces. It was a 10-minute job that he dragged out for hours. It was obvious he was milking the clock. After waiting around and running errands, I came back to find him still sitting there. I ended up telling him to leave and fixed it myself. Not ideal, but that’s on the contractor, not Horizon. Throughout my lease, I was never bothered. Just the occasional email. I paid rent on time every month and never had to call maintenance. A few minor things broke, but I handled them myself. When I moved out, they refunded my deposit the same day, and I received it in about 4 days, that was a really pleasant surprise and genuinely appreciated. Now, the house itself (again, not Horizon’s fault) was another story: the fridge was from 2009, the fence was falling apart, the shed was unusable, the deck was at least 20 years old, and none of the windows opened. On top of that, the home wasn’t energy efficient, my electric bill ran $300–$600/month. It was clear the owner never invested in any upgrades or improvements, which was frustrating as a tenant. Despite all that, Horizon was professional, responsive, and easy to work with. If I hadn’t relocated out of state, I would absolutely rent from them again, just in a better-maintained home. Highly recommend this company, just be mindful that the quality of your rental depends a lot on the property owner, not the management company.
Thank you for sharing your positive feedback regarding our professional service and the prompt processing of your deposit refund, Heather. We're pleased to hear that you found our application and move-in process smooth overall. We appreciate your understanding about the contractor issue on move-in day, and we're glad that the rest of your tenancy went well. It's great to know that you found our communication appropriate and that you were able to enjoy a hassle-free rental experience with us. We value your recommendation and hope you've settled well in your new location.
Fantastic experience: Horizon Property Management takes pride in keeping their managed properties up to date. The entire staff is very professional and courteous.
We are delighted to hear your positive feedback about our property management and professional staff. Thank you, Gary!
Fantastic experience: Excellent property management and realty services. Exceptional staff that goes the extra mile for tenants and landlords.
We are delighted to hear about your exceptional experience with our property management and realty services, Terrance!
Fantastic experience: Some of the most down to earth people. Willing to help when things go wrong. My last rental agent placed blame on me for an issue with a house. This is a quality rental company working with normal people.
Fantastic experience: Amazing rental homes, and amazing staff. Very quick to respond to any problems and care about their tenants.
We are delighted to hear you appreciate our rental homes and staff. Thank you for recognizing our quick response and tenant care.
Fantastic experience: Horizon Realty has rented to me since 2023. They’ve always been proactive with maintenance during walk throughs. When you put in a work order for an issue they’re timely with communication and getting the issue resolved. They always communicate before and after storms that go through the area. They know what they’re doing! They get the job done. Definitely recommend!
We are delighted to hear about your positive experience since 2023, Kraig! Thank you for recommending our proactive maintenance and timely communication.
Fantastic experience: We recently moved off base and the experience with Horizon Realty & Management has been amazing.
We are delighted to hear about your amazing experience with our team during your move off base!
Fantastic experience: The staff and Mike have been wonderful to us! Much appreciated…
We are delighted to hear Mike and our staff have been wonderful to you, Keith! Much appreciated.
Fantastic experience: I am new to this company. They are managing a rental for me. I have found them very helpful and most of all available when I have a question. I highly recommend
Fantastic experience: Horizon Reality Gave me the Opportunity to live in my first "Beautiful" home. They have allowed me to Continue to heal in a "Beautiful Place Surrounded by Nature & fully Supported by the Universe"..."Horizon Reality" have Shown me Much Love, Compassion, & Support allowing me Access to a Smooth Transition to my Stunning & Amazing Home... So, if You're looking for a Place with Beautiful Souls that Will Support & Uplift You in a Soothing, Immaculate, Affordable, Safe, & 24 Emergency Response Environment. Then Contact "Tiffany Mckeethen" & her hard working Staff at Horizon Reality...I "Promise" that "You" "Will Not Be Disappointed"... I want to "Thank You" "Tiffany & Your Strong, Uplifting, & Amazing Staff" for the time & effort that You All put towards myself & my "Challenges". Especially, thru the very "Challenging moments"... "Thank You All & May You All Continue to be Blessed"...
We are truly delighted to have been part of your inspiring journey and to have supported you during this significant time in your life. Your kind words about Tiffany and our team's compassion mean everything to us. We strive to provide a supportive and uplifting environment for all our residents, and it's heartwarming to know that we've succeeded in your case. Your story of perseverance and healing is truly remarkable, and we're honored to have played a small role in it. Thank you for choosing Horizon Realty as your home and for sharing your positive experience with others. We wish you continued health and happiness in your beautiful new surroundings.
Fantastic experience: Horizon Realty has managed my rental home since 2016. They’ve always been proactive with home maintenance during walk throughs like suggesting to replace the water heater or fixing the deck before it becomes an emergent issue. They’re timely with communicating tenant requests and with needed repairs. They always follow up after storms go through the area. Definitely recommend! They make it easy!
We sincerely appreciate your commendation regarding our proactive maintenance and communication strategies. Your continued confidence since 2016 is highly valued. Thank you for your endorsement.
Fantastic experience: I have had the best experience with the staff at Horizon. I would give them 10 stars if I could!
We are delighted to hear about your wonderful experience with our staff! Your enthusiastic feedback means the world to us.
Positive experience: I have been renting through this management company since 2021. I will say that I am a very low key tenant - I pay my rent on time every month - I don't ask for much and I take pride in my "home" even though I am renting. They have always been very responsive to my requests for repairs. With gentle reminders the gutters are cleaned, etc. Any replacement items I may need have been replaced with decent items. The rent has been reasonable. The only reason it's not a 5 star is due to - no matter what they say - the carpet in the bedrooms were not professionally cleaned before I moved in and quite honestly need replaced and the individuals they find to do some of the work - the deck - are sub par (but then again many of my homeowner friends can't find decent people to do the work on their houses). The interior paint job was not done or done poorly. But with that being said I am happy renting from them. PS - The newest plumber they have (Daniel) is FANTASTIC!
Fantastic experience: Rented from this company for a year. Nothing but a positive experience. Highly recommend their services.
We're utterly delighted to hear about your positive experience renting from Horizon Realty & Management, LLC. Thank you for sharing your feedback.
Fantastic experience: We have been with Horizon Realty & in our home going on 5 years now. We moved from Ohio & they made the process of an out of state & stressful move, quick & easy. Friendly staff, professional, & good communication. If anyone is looking to rent or buy a home, I highly suggest Horizon.
We are absolutely thrilled to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for your kind words and for choosing us for your home needs.
Fantastic experience: The whole team there has always been so helpful when ever I needed something taking care of I rented from them for several years now best place to rent thru
Thank you for your review. We are glad to hear that our team has been helpful to you during your time renting with us.
Fantastic experience: We have been working with Horizon for a few years now as a Vendor. There staff is amazing the customer service is top notch and we love the friendships that we have built. Thank you for Being Amazing!
We're thrilled to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for your kind words!
Fantastic experience: Brittany and Tiffany have always been awesome to my family. We have been in our home going on 4 years and they have provided anything we have needed. The whole staff have been great and professional. If you need to buy a home or rent a home I highly recommend Horizon Realty.
We are delighted to hear about your positive experience with Horizon Realty. Thank you immensely for your kind words.
Fantastic experience: I have been a client for almost 10 years these people have never let me down and my house has been rented the entire time ❤️
We're pleased to hear about your positive experience with us over the past 10 years. Thank you for your loyalty, Mr. Anderson!
Fantastic experience: Very satisfied with property management service. They are responsive to requests and follow through.
We're glad to hear you are satisfied with our property management service. Thank you for your feedback.
Fantastic experience: I have used Horizon as my property manager for multiple properties for over a decade. They're amazing. They're not only quick to respond to property owners, but they respond to the needs of my tenants even faster. Any issues are immediately addressed and if repairs are needed, they have someone to the property extremely quickly. If you're looking for a place to rent a a tenant, don't look anywhere else. If you're a property owner looking for a great property manager, Horizon is who you want to work with. I'm looking at selling a property currently with another PM in another city so I can acquire and hand over more properties to Horizon for management. I'll never use another PM in the Clarksville area!
We're overjoyed to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for sharing your feedback!
Fantastic experience: Great service! Been working with them for years.
Thank you for your wonderful feedback! We appreciate your continued support over the years.
Fantastic experience: I would highly recommend Horizon Realty for property management. I live in another state and they take care of everything.
We are privileged to have provided you with excellent property management services. Thank you for recommending Horizon Realty!
Fantastic experience: Excellent carvers ! I have been stay with them for 4 years . They really did good job !
Thank you for your wonderful feedback! We appreciate your kind words about our services.
Fantastic experience: Have managed my properties for years and done an excellent job!
Thank you immensely for your positive feedback, BJ! We greatly appreciate your trust in Horizon Realty & Management, LLC.
Fantastic experience: The Horizon team are accessible, responsive and friendly, most importantly they get the job done whether it’s securing tenants, providing timely repairs, or staying on top of admin paperwork. Horizon makes having out of state rental properties so much easier!
We are thrilled to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for sharing your feedback!
Fantastic experience: The property I’m staying it is a quiet, peaceful wooded area in Clarksville and the people at Horizon are helpful and friendly. Highly recommend
We're glad to hear you're enjoying the peaceful wooded area in Clarksville. Thank you for recommending Horizon Realty & Management, LLC.
Fantastic experience: Horizon Realty & Management in Clarksville, TN, gets my five stars for their exceptional service, deep market knowledge, and genuine care. They lead a team that's responsive, efficient, and community-focused, making them the best choice for all your real estate needs.
We're utterly delighted to hear about your exceptional experience with Horizon Realty & Management. Thank you for taking the time to share your positive feedback.
Fantastic experience: Horizon Realty's staff is always professional and respond to all questions in a timely manner. Highly recommend them! -R.G.
Thank you for your wonderful feedback! We're glad to hear about your positive experience with Horizon Realty.
Fantastic experience: They handle everything pretty quick and listen to my concerns. Thanks Horizon
Your review is appreciated. We are glad to hear that we could address your concerns promptly. Thank you for choosing Horizon Realty & Management, LLC.
Fantastic experience: The staff is very responsive to any requests and the handy man they sent over was quick to fix my fence!
Thank you for your wonderful feedback! We're glad to hear our staff and handyman were responsive and quick to assist with your fence.
Fantastic experience: Absolutely wonderful and professional team to work with They were an immense help in guiding me through the tumultuous Clarksville housing market! I am grateful and deeply appreciative of their service!
We are honored to have been able to guide you through the Clarksville housing market. Thank you for your kind words!
Fantastic experience: I'm military who left Clarksville in 2018 but kept the home and they've managed it since then. I asked them to take care of any reasonable tenant requests ASAP and they've done so. Communication and paperwork have been good!
Your feedback is incredibly valuable. We're glad to hear that our communication and service have met your expectations. Thank you for sharing your experience with us, Jodi.
Fantastic experience: Very responsive property manager, with excellent customer and owner service.
Thanks for your positive feedback, Larry! We are honored to provide excellent customer and owner service.
Positive experience: I was a tenant at a rental property for almost 2 years. While living there, the company was always quick to respond to any questions and maintenance requests. I found that on a couple occasions that the maintenance men were dismissive to things I had mentioned while they were at the property. Also, after moving out there was a lack in communication between employees. I had to contact them multiple times to discuss list of charges for the move out inspection. Once everyone was "in the loop," things went super smooth. They were very pleasant to work with. Besides those couple misunderstandings, I would most definitely recommend Horizon Realty to anyone looking to rent in the Clarksville Area.
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found our team responsive and pleasant to work with overall. Your feedback is truly valuable, and we appreciate you bringing those concerns to our attention. We are always striving to improve our processes and communication, and input like yours helps us grow as a company. Thank you for recommending Horizon Realty, and we wish you all the best in your future endeavors!
Fantastic experience: Both as a renter and homeowner Horizon has been responsive and consistent!
We are overjoyed to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for your feedback!
Fantastic experience: Horizon Realty and the team are amazing! They have been managing my home in Clarksville since 2011 and I am super happy. I strongly recommend them both for management of your home or renting from them!
We're delighted to hear about your positive experience with Horizon Realty & Management, LLC. Thank you for sharing!
Fantastic experience: The Horizon team helped me purchase a rental property in 2022 and have since been managing it for me as I am out of state. I have other rental properties in other locations so I have a good bit of experience from over 10 years of working with comparable companies. I have had worked with good property management companies and with not-so-good ones in that time. The team at Horizon has consistently done good work and I'm confident I will retain their services for as long as I own this property.
We genuinely value your feedback and are thrilled to hear about your positive experience with our team at Horizon Realty & Management, LLC. Thank you for entrusting us with your property management needs.
Fantastic experience: From the application process, to getting keys and even maintenance issues that have arisen. This property management company has been a pleasure to work with.
We sincerely appreciate your positive feedback and value your shared experience.
Fantastic experience: Very friendly management and they are always supportive at Horizon Realty!
We are utterly delighted to hear about your positive experience with Horizon Realty! Thank you for taking the time to share your feedback, Amelia.
Fantastic experience: Beyond pleased with Horizon! Any issues that have arisen have always been addressed in a timely manner. All Horizon employees have been super kind and supportive!
Thank you for your wonderful feedback, Hailey! We're glad to hear you've had a positive experience with Horizon Realty & Management, LLC.
Fantastic experience: Great company with great people
Thank you for sharing your positive feedback. We appreciate your kind words about our company and team!
Fantastic experience: Amazing customer service. Extremely responsive and helpful! I've rented my property through them since 2017 and have had zero issues. Contacting them or getting help with issues.
Thank you for your positive feedback! We are thrilled to hear about your great experience with us.
Fantastic experience: Tiffany and Mike have been amazing with helping me rent out my home and same with the staff. Just amazing people :)
We are thrilled to hear about your positive experience with Tiffany, Mike, and our team. Thank you for sharing your feedback!
Fantastic experience: Rented from them for a couple of years I think the best rental company in Clarksville. Always there if something goes wrong . Debbey
Fantastic experience: Everyone we interacted with was so helpful and knowledgeable. It was a pleasure doing business with them. They made it a seamless and easy rental process.
Positive experience: I’m a tenant and I enjoy my little apartment. It’s close to everything, fairly cheap and worth it! Horizon has been nothing but fair and flexible when it comes to my family. Thank you Horizon! ☺️
Fantastic experience: Horizon has been phenomenal as our property management company. We rent and as renters we have had our fair share of sucky landlords. Horizon is NOT one of them. From start to finish they have responded to every maintenance request within 1-2 days (luckily none was emergent) and the issues are always resolved and/or fixed. They are always friendly when I call them to ask questions etc and I truly feel they are the best rental property management here in Clarksville. So much so I’ve recommended them to my military friends who bought their home and plan to rent it out once they leave. They always do what’s in the best interest of the renter and homeowner simultaneously. Their maintenance/handymen are always so nice and polite and do a great job. Never feel awkward or weird and they’re very personable. They allow my children to watch them do repairs and “learn” and make it a fun environment bc my kids are very interested in every step. Thank you horizon for being so great bc not all landlords/property management companies are created equal!
Fantastic experience: I rented from them for 3 years and by far the best company I have ever worked with. Very personable, responsive, and fair. Recommend hands down without question.
Fantastic experience: I love working with this property management group. They have the best communication and customer service. They always go above and beyond to make sure repairs happen swiftly and address any issues with the properties.
Hi Megan, thanks so much for your feedback and kind words!
Fantastic experience: I have been working with Horizon Realty and Management for the past over 3years, and their service has been nothing short of outstanding. From the very start, their communication has been clear and responsive. Whether it's about tenant issues, maintenance needs, or rent collection, I always receive timely updates and detailed reports on the property's financial performance. Horizon Realty and Management transparency with financial reporting is also worth noting. Every month, I receive a detailed breakdown of rent payments, management fees, and any maintenance costs. It's reassuring to know that my property is being taken care. Overall, I would highly recommend Horizon Realty and Management to any property owner looking for reliable, professional, and proactive management services.
Duankai, thank you so much for your feedback! We are so glad you are happy with our service.
Negative experience: Highly recommend not renting any property with this joke of a company, unless you want them to take basically all your security deposit for normal wear and tear (painting - with the paint they provided) and then tell you to stop harassing them when you call to ask about it.
We appreciate your feedback and the opportunity to clarify the situation. Regarding the deductions from your security deposit, we did have to address the touch-up painting you performed, which did not match the original paint, despite being instructed not to do so in the move-out guidelines. This required additional work to correct. The $425 charge covered the partial painting, replacement of the air filter, removal of shelves, and wall repairs.
Additionally, your lease was through November 30, 2024, but we worked diligently to find a new tenant, relieving you of your rental obligations for the remaining lease term. While we understand your concerns, the charges were for items beyond normal wear and tear, which we hope provides clarity on the matter.
If you have any further questions, we are happy to discuss them with you.
Tiffany McKeethen
931-648-7027
Fantastic experience: We have rented multiple properties from this company. The other companies we rented with are put to shame compared to them. Great communication and always has answers. Maintenance was also pretty quick come anytime we needed them.
Aidan & Emma, thank you so much for your feedback!
Fantastic experience: Hands down the best place I've rented in 20 years of moving around with the Army. I looked around Clarksville for quite a while before finding a nice, clean place for a good price. Horizon makes it easy with autopay and a user-friendly website. If you ever have questions, their staff is friendly and quick to answer questions. I wish I could review their maintenance, but in 2 and a half years, I never once had to call them to fix anything. Great company!
Thank you Jay! We appreciate your kind words.
Negative experience: I do NOT recommend this company when looking to rent property.
We are sorry to hear that you had a negative experience with our company. As a small business, we deeply value every customer's feedback and strive to provide the best service possible. Unfortunately, your review does not provide your name or specific details, which makes it challenging for us to address your concerns directly.
We encourage you to reach out to us at 931-648-7027 so that we can understand your experience better and work towards a resolution. Our team is always available to speak with our clients to ensure their needs are met.
We hope to hear from you soon.
Best regards,
Tiffany McKeethen
Horizon Realty and Management LLC
Negative experience: Don’t plan on getting even a quarter of your deposit back if you stay here. They will find a way to fee you for everything they can.
Thank you for your feedback. We take all reviews seriously and are committed to providing a fair and transparent experience for all our residents.
We’re sorry to hear that you feel this way about our deposit return process. We strive to ensure that our charges are only for actual damages and necessary cleaning to return the property to its original condition.
Unfortunately, we couldn't locate your name in our records. If you could provide more details about your stay, we would be happy to review your account and address any specific concerns you might have. Please reach out to us directly at 931-648-7027 so we can assist you further.
Thank you,
Tiffany McKeethen
Horizon Realty and Management
Fantastic experience: Always responsive! Very helpful.
Hi Cole, we are happy to hear that you are satisfied with your experience with us. Thank you for the review!
Fantastic experience: The entire staff at Horizon Realty & Management are amazing!!
Fantastic experience: Tiffany and her team are the best
Fantastic experience: Their service and support is phenomenal. I have used them for my rental properties for 20 years. My vacancy rate is near zero. They handle all problems quickly and efficiently. I handle all my buying and selling needs through them exclusively as well. Equally professional. Management is in house and has eyes on all activities. They will be your best friends in your real estate world.
Fantastic experience: Whether it is finding the right property to purchase or manage, Horizon has the process dialed in. They are responsive and fully staffed. Their screening ability is diligent and human, demonstrating the ability to discern between what is important or not. They have a team ready to go to handle almost property needs. I highly recommend Horizon and will team with them on the next property.
Fantastic experience: As a homeowner away from town, I am so thankful I found Horizon to manage my property! Especially after the tornado they checked on my house for me and started repairs asap. Mike and Tiffany are always communicating to me with any issues that arise at the home and will always send someone out in a timely manner. I’ll never hesitate to recommend Horizon and their team for anybody looking to buy, sell, rent, or manage a home!
Fantastic experience: They are the sweetest people I have ever talk to help me with every question I ask .just a good helpful bunch of people give them a call you will not be disappointed
Fantastic experience: This is an absolute phenomenal company if you're looking to rent a place for a weekend or an extended stay please go through this place amazing people very friendly and knowledgeable
Fantastic experience: Best realtor I have ever rented from whenever I call for them to come and fix something they is always on timeI love you guys thank you for everything
Fantastic experience: I love working with Horizon. They’ve managed my Clarksville portfolio for years and I’ve been very happy with their service, communication and support.
Fantastic experience: Awesome Service! Amanda Nefe in particular helped me and my wife sell our home while we were Overseas. Our situation was a grind, but she worked with us the best that she could and made the process smooth. For anyone trying to sell or buy a home I definitely recommend finding her.
Fantastic experience: Tiffany and Mike McKeethen run a great family business. They and their office staff Jacob and Brittney are true pleasures to work with. They were our property managers for over 10 years and really brought that personal touch. They're locals who know Clarksville/Oak Grove like their back of their hands and have a way of getting things done. It's like working with family/community insiders. Being military, it gave us that extra peace of mind through deployments and PCSing. They really go the extra mile for their clients and we're incredibly grateful for all they did for that first home we bought with our baby NCO deployment money.
Fantastic experience: I just want to take this moment since we are finally settled into our new home. We rented a house from Horizon for 4 years and truly made the space home. As well the management of the home while we were there was absolutely perfect. I would 100% rent another home from them or have them as my own property managers if we ever make our way back to town.
Negative experience: Update: Horizon had been managing my property while I was overseas. I expected them to, and it was their obligation to ensure I was balancing tenant relationship and appropriate pricing for my rental. For years, I had been hundreds of dollars below rental rates because as Horizons said "your tenant is a teacher and she can't afford an increase." I stayed hundreds below market rate for years and years even when my taxes and insurance were going up, but when I needed to increase, Horizon gave me a hard time about increasing it. By this time, I was about $600/month below market rates and they were not supportive of an increase, which is their contractual responsibility. So I let them know I was ending my contract with them, and that's when they began to get really rude with me. They allowed the tenant to leave without paying for damages to my property. I was military and out of state, and it was difficult to get things done. I attempted to go the legal route to get reimbursed but that's pretty much a dead end too, unless you have loads of money. So my recourse is to write a review.
Dear SF,
I hope this message finds you well. We understand your concerns regarding the previous tenant and the condition of the property, as well as the rent increase issue. Please let me clarify the sequence of events:
1. Regarding the rent increase, we always seek your approval before renewing a lease and, in this case, we reached out to you as requested. The proposed rent increase was in line with the market rates, but unfortunately, the tenant couldn't afford it.
2. When the tenant decided not to renew and gave her notice to vacate, we proceeded according to the established procedures, which included the move-out inspection. The house was generally in good condition, and any charges to the tenant were related to damages beyond normal wear and tear, as per landlord-tenant regulations.
3. The new management company's decisions regarding the new tenant's requests for charges are outside our control, but we believe they are also following the appropriate procedures.
Regarding the chip in the tub, if it wasn't identified during the move-out inspection, it's challenging to attribute it to the previous tenant. We recommended consulting with a legal expert familiar with landlord-tenant law, as this matter may require their input for resolution.
We always aim to act in accordance with the law and in your best interests. If you have any further questions or concerns, please feel free to reach out, and we will do our best to address them promptly.
Sincerely,
Tiffany McKeethen
Horizon Realty and Management
Fantastic experience: Outstanding property management company. Highly recommend.
Fantastic experience: Ask for Brittany or Amanda!! They are super awesome and extremely helpful.
Negative experience: I am not sure how to put this when it comes to the management of Horizon Realty. On one hand they can be timely and prompt when issues arise and repairs are discovered but on the other hand they completely ignore emails and questions and request when it comes to your property. I suggest that much detail and communication is established before moving forward with working this company. Gain as much information and understanding as one can and don't be afraid to ask those tough questions. I am definitely on the fence as far as continuing to work with the company at hand.
Hello,
We appreciate you sharing your thoughts with us and apologize for any inconvenience caused thus far. However, it's essential to clarify that we are unable to address your specific issues without more specific information. As you mentioned, you haven't contacted us directly regarding these matters, and we do not know who you are based on your reviewer name, which makes it challenging for us to identify the problem or contact you directly.
As a locally owned and owner-operated company, we take great pride in building long-term relationships with all of our clients and this is reflected in our track record since our establishment in 2005. We view our clients as partners, and we are continuously striving to deliver the best possible outcomes for them. Our property management team is very detail oriented and manages properties for owners 24 hours a day, 7 days a week - so we are always available to discuss particular needs or issues with our clients.
We would love for you to reach out with your direct name and issue so we can discuss further and gain more insight on the specific situation . Please mention us, Tiffany or Mike, by name when you call and we will be available anytime to discuss this problem. We look forward to hearing from you soon.
Thanks,
Horizon Realty and Management LLC
Fantastic experience: They had managed my property for over 8 years and they have done an amazing job! I then had an opportunity to sell my house and the sale was executed seamlessly. I had no issues what so ever. It was done and over in less than 30 days AND the actual transaction took less than an hour. Mike and Tiffany, it has been great doing business with you.
Fantastic experience: They are a wonderful property management. If you ever need anything fixed they are right on it. Very considerate of your time. Highly recommend.
Positive experience: The Horizon team was friendly to my family and work orders were fixed in a manageable time. When my family first arrived at the house we were renting, there were a few thing that should have been looked at before our move in date like double checking cleanliness of the house. When I asked about a month to month plan I was told it wasn’t available and had to stay on contract after buying a house. Luckily the horizon team was quick to get someone moved into the home before I had to pay any extra rent on top of a mortgage.
Positive experience: Most of the horizon people are great. Brittany is a bit too much.
Fantastic experience: Been with Horizon Realty for 3 years now. They have been a great service and have never had an issue. Would recommend them for sure.
Fantastic experience: Best people to rent from in Clarksville!! Horizon really cares about their tenants. A great company that takes the extra mile. All employees have great disposition and customer service which is hard to find these days. I would definitely recommend to family and friends. All issues always taken care of in a timely manner. Great variety of properties. Thank you so much for great customer service
Fantastic experience: I clean homes for Horizon Realty and they really stand out with their amazing customer service! I am always greeted with smiling faces when I go into the office and I love working with them!
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