Evernest Property Management Nashville

Fantastic experience: Allona was very helpful and professional when assisting me with making a lease payment. I was having an issue with the app, and she provided me with easy to understand instructions to resolve the issue. She was quick to respond to emails and also very courteous. I appreciate her kindness with our leasing needs. Many thanks to Allona.

Fantastic experience: Genel has been great! Her management of the service request and consistent communication was significantly better than past experiences. Thank you!

Fantastic experience: Mariana Molinar did a great job helping me with my questions!

Negative experience: Do not rent from them. Signed another lease with them for another year and someone from their office named Vanessa called the electric and water company to switch my utilities from my name to their name. Had to pay a deposit to reconnect the services back in my name although they never informed me they would do that. Of course they stated it’s all apart of my lease agreement which is bullshit.

Negative experience: I've been renting a property managed by Evernest since April 2025, and my experience has been nothing short of terrible. When I moved in, the upstairs AC unit was already out. It took two full weeks for them to even send a vendor. The first technician correctly diagnosed a leak in the air handler that was burning through freon. Their solution? Send a second technician to just top off the freon — patching the problem instead of actually fixing it. Meanwhile, the upstairs was reaching temperatures in the 90s, making it completely uninhabitable. Evernest offered zero temporary solutions to bring the temperature down while they dragged their feet. On top of that, when I first visited the property, the yard was completely overgrown — grass and flower beds neglected while it sat vacant. No move-in prep was done whatsoever. No yard cleanup, no addressing leftover issues from the previous tenant. It was clear nobody from Evernest had set foot on the property before handing me the keys. Now, nine months later, the AC is out again — almost certainly because they never actually repaired the leak the first time around. I submitted a maintenance request through their app over a week ago, as directed, and reported the issue to their home inspector nearly two weeks ago. I have yet to receive a single response from management or a vendor. Not even an acknowledgment. The only communication I'm getting from Evernest? Lease renewal offers. They want me to re-sign while ignoring the fact that I have no working AC upstairs as temperatures are climbing heading into spring. Their priorities are crystal clear: collect rent, ignore tenants. A warning to property owners as well: if you want your investment maintained properly with preventative care rather than neglected until something breaks and then patched with the cheapest possible band-aid, do NOT hire Evernest to manage your property. They will let maintenance requests pile up, ignore your tenants, and let your property deteriorate. Hands down the worst property management group I've ever dealt with.

Fantastic experience: I worked with Jorge Ferrer and he was outstanding in helping me through the information, application, and signing processes. I had some very specific and urgent asks, all of which were handled swiftly and professionally. Can't thank him enough for his efforts!

Fantastic experience: Gen is so kind & extremely helpful in answering my questions.

Fantastic experience: I had a great experience working with Gen during my roommate swap process. Gen was very responsive, clear with instructions, and extremely helpful every step of the way.

Negative experience: Look for a different property management company at least 5 times before you consider using these people. Make sure to email them several times on your move out follow up to make sure you receive your deposit, they will not send until you follow up… they will renovate at the bare minimum & have no remorse for any action. As you live in one of their property’s, write down every agent you have (you will have multiple) who remain clueless with the current problem that was stated weeks prior. Look out for mold in restrooms & make sure you have someone inspect for fungus within crawl spaces. Will most likely be detected. If you upgrade it yourself, just remember everything is “as is”. They choose certain work orders to fulfill even if it’s needed to make sure you choose what’s most important. I won’t waste any more time, but do not rent from them. I guarantee you will be let down & disappointed with customer service, management & overall experience.

Fantastic experience: Working with Gen at Evernest was an absolutely wonderful! Somehow Gen was able to maintain the highest level of professionalism, yet, at the same time because of her genuine concern, she was able to seem more like a friend! And her responsiveness, throughout my entire time while working with her, was unparalleled!! She always returned my calls promptly, and she was always well-informed and up-to-date to any situation that needed attention. Her honesty, clarity in communication, and incredible attention to detail truly set her apart. She consistently went the extra mile to handle every situation properly and on time. I will actually miss getting to interact with her. She is an incredible asset to Evernest and is a blessing to any and all who have the pleasure of having her for an agent!

Negative experience: Do not lease from this company. My son rented for one year. He moved to relocate out of state. He left the property in very good condition and paid for a professional cleaning. They kept his entire deposit and are trying to charge an additional $800.

Fantastic experience: Our resident coordinator, Gen, has been an amazing resource. She is responsive and answers questions in a timely manner.

Fantastic experience: Wendy was so helpful and just amazing all around. She responded back to me in seconds, didn’t have me waiting and she answered all of my questions. I would for her to be my agent when I apply for this home. She was really nice and helpful. Thank you so much for making my home search amazing and the home I really love.

Fantastic experience: Genel has been extremely kind and helpful through every process

Fantastic experience: Quick response, simple viewing process, answered all of my questions. Great customer service

Fantastic experience: Antonette was lovely to work with. She answered all my questions in a prompt and professional manner. She made the whole process much easier.

Fantastic experience: Mariana Molinar was huge help with getting my questions answered. All issues were corrected and a mutual decision was met!

Fantastic experience: Mariana Molinar was extremely helpful, and quick to respond to us whenever we reached out. She helped to facilitate communication between us and our home owner to work on lease pricing within 24 hours, and was pleasant to communicate with and efficient. I can not speak as to how Evernest is with the move out process or maintenance requests as we have not had to file any yet.

Fantastic experience: Great communication! Application process was super smooth and easy! Antonette was helpful to answer questions that I had and responded quickly through text!

Fantastic experience: I was a little discouraged at first but working with Antonette, I feel so much better. If you’re looking for great housing start with Evernest and ask for Antonette, you won’t be disappointed.

Fantastic experience: Gen has been incredibly helpful throughout my time living here. She is efficient, responsive, and always willing to assist whenever needed.

Negative experience: AVOID THEM!!! In a 5-month time span renting through Evernest, my property in Nashville incurred roughly $35,000 in repair costs, due mainly to their negligence and mismanagement. Multiple attempts to address the issues with my property manager led only to further negligence and additional costs. They do not properly maintain a property, but rather make empty promises of bimonthly inspections, 3-day maintenance repairs, and quality service. Damages to my property include: failure to maintain basement air quality, leading to mold that spread throughout the insulation and ductwork and contaminating the living space, allowing tenants with moldy furniture and outlawed animals to move in and contaminate the place further, no attempt at regular lawn care, refusing to charge the tenants for damages upon move-out such as holes in walls and front door and a broken window. INSTEAD, they want to charge me for all these damages! Plus all the "administrative fees" that are generally 10% or more of every work order incurred, whether you ordered the work or not. This is totally unaffordable, and their slimy activities and lack of policy transparency are ruining what was previously a profitable rental. Evernest does not care about the landlord, the tenants, or most of all the owner.

Fantastic experience: Antonette has been really helpful with my search for my home currently. She answered all my questions from prior to the tour to after our tour and about the home in extensive detail. Thank you so much. I will definitely be applying for my rental home through the company she works for.

Fantastic experience: Thanks to Antonette’s kind assistance, I was able to check the real estate listings very quickly. I truly appreciate it!

Fantastic experience: Gen was super helpful with getting us moved in and working with us coming from out of state.

Fantastic experience: I had an excellent experience working with my Evernest agent.l (Gen). From start to finish, she was professional, responsive, and genuinely cared about making the process as smooth and stress-free as possible. She was always available to answer questions, explained everything clearly, and went above and beyond to make sure everything was handled properly and on time. I really appreciated their attention to detail and honesty throughout the process.

Fantastic experience: Antonette is quick responding and helpful; still in the searching phase however super happy with the effort they’re assisting.

Fantastic experience: Antoinette was very responsive and super informative. Whenever I asked a question, she answered promptly. She is top of the class when it comes to property management. Kimberly

Fantastic experience: My husband and I had a great experience working with Antonette at Evernest. She was quick to respond to our inquiries and helped us through the rental process. Antonette went above and beyond to find out answers for us, and made sure to get back to us in a timely manner. I really appreciated her help during this process!

Fantastic experience: Always very responsive during my lease with any questions and quick to assess and fix any repairs that were needed. Gen in the office was also quick to respond and very helpful (even after my lease was up) to clear up some remaining loose ends.

Fantastic experience: Gen was very helpful and provided excellent service. Her communication was very good and very precise. We are very happy with Evernest and their associates.

Fantastic experience: Great service. They respond quickly and provide competent vendors for home owners.

Fantastic experience: I’ve been working with Antonette and has been really helpful! Responses are quick and detailed which has been a huge factor in making a decision. Highly recommended working with them in the future if you value professionalism and informative details.

Fantastic experience: My talk this AM was outstanding with Grendel, everything was answered and explained!! Great Customer Service Gendel

Negative experience: My son has been renting from them in Clarksville since mid September 2025 and he’s been living with an oven that doesn’t work and a garage door opener that doesn’t work and this is a brand new unit!! He’s done what he needs to do by filling out the maintenance request which is a joke and he’s been waiting and waiting and waiting but gets nowhere with them they are a sad company and would think twice before using them What is he supposed to do? I’m beyond mad and frustrated Question Do you think Channel 2 news Investigative Reporting could find out why these maintenance requests aren’t being addressed?

Fantastic experience: Gen was very helpful when we were sent the wrong filter size. Fast response with no stress added. Thanks, Gen

Fantastic experience: Antonette was incredibly helpful with providing information on a listing we were interested in. They were kind and very knowledgeable of the property which helped a lot considering we couldn’t see the property until a little bit later until it was available. We really love all the properties here that we’ve seen. Evernest does a great job with staging and providing all the information necessary to go through the process seamlessly

Fantastic experience: Jessa has always been very helpful and always keeps in touch any time I have a question about the rental property

Fantastic experience: Antonette was very helpful! Super easy process to apply and very friendly company!

Fantastic experience: Marianna was super friendly & helpful with assisting my partner and I to get us into the house we wanted!

Negative experience: We have been waiting for over a month to get heat in most of the house. It is freezing at this time of year in Nashville. We have Receive text messages, apologizing for the delay over the past month.. We moved into this house in good faith, with the promise that the issues would be resolved as soon as we moved in. There is a list of things that need to be repaired, including leak damage under the kitchen sink, a leaking bathroom window seal and the garage that won’t open with a remote. Their HVAC system is not working in the bedrooms. It is freezing. This is been going on since we moved here and they just keep postponing getting a repair person here. We feel so disappointed and frustrated with Evernest. We will never rent one of their homes again. This feels like property mis-management.

Fantastic experience: Antonette is very helpful and responsive, I highly recommend using Evernest and ask for her!

Fantastic experience: Very prompt. Hopefully things continue this way but they seem like a great company.

Fantastic experience: Mar was very prompt and attentive. She followed up with me which was appreciated as well. Thankyou Mar!

Fantastic experience: Antonette at Evernest is wonderful!! She has been on top of things great customer service, very prompt to answering any and all questions asked. Keeps you in the loop, great communication.

Fantastic experience: My experience with Evernest has been great. Everyone has been attentive and helpful. Gen with scheduling, Allen, and Carl. I appreciate their attention to detail and how they make everything a good experience! Thank you!

Fantastic experience: Annette was very helpful in assisting me with questions regarding a property.

Fantastic experience: Antonette was very helpful in answering all of our questions and concerns for our move from Vegas to Tennessee!

Fantastic experience: Antoinette was really great with working with my scheduling needs and super friendly.

Fantastic experience: Jessa is our property manager, and she is an absolute rock star! She is always prompt in answering our questions and consistently goes above and beyond what is asked of her. Her strong work ethic, collaborative spirit, and excellent problem-solving skills truly stand out. We are very grateful to work with someone as pleasant, professional, and dedicated as Jessa!”

Fantastic experience: Jessa is a gem. She is a fantastic agent, an excellent communicator, and a problem solver.

Fantastic experience: Gen was very very helpful!! Made the process super quick and easy

Negative experience: Evernest are a bunch of conartist. I've been here for 2 years when it was Elara property management I never had a single problem half a year later they merged and became Evernest I've had more then 6 workers no ones knows nothing they lied about the rent I pay every month they have me owing money I've payed, there constantly threatening me and my family with evictions or 72 hour notices at my door I would never recommend this Realty to anyone and they don't fix Crap and they steal your money and then don't know what happened to it. I've been calling and all you get is run around I have several names there but Molina was the last person who also does nothing always at lunch and they never never call you back so yall can sit and wait for them to do anything then they blame it all on the tenant when you don't call for repairs that should have been taken cared of 2 years ago.

Fantastic experience: Antonette was extremely helpful with helping me with getting the information I needed this company is great

Fantastic experience: Alona is my property manager I believe. She has been very helpful whenever I’m in need of quick answers or guidance. She’s also help me when I had hard times come up and helped work out a plan. I appreciate her diligence to help me knowing she just has to do her main job.

Fantastic experience: Thanks Antonette for all your time and effort helping me find the best house for me and my family!!!

Fantastic experience: Jessa has been so helpful throughout my experience! Highly recommend!

Fantastic experience: Antonette has been so helpful in guiding me through the touring and application process! Thank you!

Fantastic experience: Jorge Ferrer out was very patient and helped me find a great new home while I was overseas getting ready to return home from deployment.

Fantastic experience: Jessa at Evernest is great!! She resolves issues quickly with great communication and plans of action as soon as I email her about something. Recently Jessa had to communicate with my neighbor about a common wall issue and it was resolved within 24 hours. Thank you Jessa and Evernest for many years of great service. TEN STARS!!!!

Fantastic experience: Got the things I needed promptly from Mariana Molinar. She’s very helpful and easy to communicate with.

Fantastic experience: Antonette was very helpful and responsive through our search process. I would highly recommend working with her.

Fantastic experience: Thank you Gen for all of your help with ensuring a smooth application, approval, & lease signing process. Gen answered all my questions and responsed timely. Thank you!

Fantastic experience: Mar Soriano was very helping! she answered any questions I had and was very respectful doing it!!

Fantastic experience: Early in the process, and I'm already impressed with Antonette. Very quick to respond. I reached out to other companies and received no response at all.

Fantastic experience: Thank you Gen for going above and beyond to make sure all my issues are resolved in a timely manner. I also appreciate your patience and great personality when communicating!! You're definitely a blessing for the company !!

Negative experience: This property management company has issued charges totaling over $22,000 with no clear or reasonable explanation. Despite repeated attempts to seek clarification, no one from the company has responded to calls or emails. The lack of communication and transparency is deeply concerning and reflects extremely poor business practices. Charging such an excessive amount without justification or follow-up demonstrates a complete disregard for accountability and customer service. Potential clients or tenants should proceed with extreme caution before engaging with this company. Would give 0 stars if possible.

Negative experience: Not even giving a star. I have witnessed several people have terrible experiences with this company. No one ever seems to be available to answer any questions or assist in any Tennant questions. Do not rent with them.

Fantastic experience: Gen has done a great job with communication as our resident services specialist.

Fantastic experience: Alonna Jill is AMAZING!! She took great take care of me!!

Fantastic experience: Antonette was amazing at guiding us through the entire process and went out of her way to respond quickly and answer any questions we had i would definitely recommend evernest to anyone looking for a property to rent the process was easy to navigate through to quickly apply

Fantastic experience: I don’t really write Google reviews a lot, but I felt like I needed to say Antonette needs a raise, because without their help I would’ve been confused doing this whole process! Helpful and answered my questions!! Great experience with them so far!!! ㅤ◡̈

Fantastic experience: Gen has been an amazing help to us while we transition out of our current property. Super responsive and thorough with follow ups! Appreciate all the support from her and team.

Positive experience: My overall experience was 4.5. There were a couple of times I had to make a follow up call. However, once the follow-up call was made, everything was done smoothly.

Fantastic experience: Evernest have giving me a great renting experience Mariana Molinar has been very great at assisting me with everything! 10/10 recommended

Fantastic experience: My husband and I are looking at properties and Antonette has been great at answering all our questions!

Positive experience: As landlords, they're ok. I've had better, I've had worse. They left a bad taste, every interaction with them demonstrates a cold indifference towards the humanity of their renters. - Automated lease renewals with automated rent hikes - They'll automatically throw you on a naughty list if you miss rent twice (over 3 years), forcing you to go to a store to issue a certified check, and then charge you an extra fee to give them that check - They told us our dog was a prohibited breed AFTER accepting $200 in application fees (registered ESA solved that I guess) - They keep increasing/adding junk fees. "Resident benefit package" Where they sell your data to a myriad of vaporware products, and then ship you an overpriced air filter every month "for your benefit" of course. You're forced to enroll in their overpriced renters insurance. - They advertised the unit came with washer/dryer. It did not. They refused to provide one. Then during inspection they were taking pictures of our washer/dryers, as if they owned them.

Fantastic experience: Signed a new lease with Evernest. Gen was very helpful in getting an addendum to the lease to remove the monthly pet fee after our pet passed away. Using the Evernest portal has made processing monthy payments easy and seamless.

Fantastic experience: This company provides excellent communication! Antonette is very good at responding to inquiries right away! I look forward to working with this company in the near future.

Negative experience: Don't let these other positive reviews mislead you. Would give 0 stars if I could. I had nothing but a horrible experience with Evernest properties and will never again rent with them in the future. The property I was at was 2600 Clifton Ave in Nashville. I have had an absurd amount of trouble SINCE the BEGINNING of my renting journey with them. Upon moving in, I was never given my door code until an hour an a half after I arrived to the property. Despite them asking for a very thorough move out cleaning, when I moved into the unit, it was filthy. The specific apartment building I was in had constant issues with the fire alarm going off in the middle of the night, and no one to contact other than the maintenance line (which is just an operator that doesn't even work in state, they just take a message and send it to the "owner"). There was one night (during a work night) that the fire alarm went off from 11pm into 9am the next day. I had to stay in a hotel because of the noise and the owner wouldn't compensate it. This happened on multiple occasions, the fire department had to come out so many times and during all of this they weren't able to shut it off because the building owners wouldn't give them the code. Getting ahold of anyone at the office is a joke, barely helpful to the tenant and they definitely outsource their call center from other countries which can be enraging because it feels like there is no one that is near by that can truly help you. The elevators on this property worked 25% of the time and sometimes the elevator would be out of service for up to three weeks. I was on the very top floor so even though there are stairs, for the price you pay in rent, it was incredibly frustrating for the elevator to be out of service. During the winter time when it snowed, no one ever came out to salt the stairs (especially during the times the elevator was out of service) nor did they salt the parking lot. During the end of my lease I began dealing with cockroaches as well. Overall this place sucked, and living at an Evernest property feels like a scam. Would NOT recommend, save your time, money, and sanity and rent elsewhere.

Fantastic experience: Mar has been amazing to work with over the last few weeks while securing a rental home. She is prompt and attentive and always emails back quickly. It is greatly appreciated!

Fantastic experience: Tour process was awesome. Communication is the best I have received. Antonette has responded every step of the way. Hopefully we will get the home we are looking for. Thank you for your professionalism.

Negative experience: I wish I could give this place a 0 rating. With my being 23 years old, and not having the best score, I was denied. I make phenomenal income, but yet was still denied. $65 pocketed to them for the application fee!

Fantastic experience: Antonette was an incredible help. For some reasons I was having a lot of issues with getting the info to log in and Antonette’s patience, repeated responses, and help made a frustrating situation so great!!

Fantastic experience: The process with Evernest has been very easy and efficient. I worked with Antonette who was always very prompt in follow up and answered all my questions thoroughly. It has been a great experience thus far. I appreciate all the assistance from Antonette and the team.

Fantastic experience: Gen was amazing in communication with me clearly and in a timely fashion to get my issue resolved . Definitely recommend this management Company

Negative experience: As an owner, Evernest bought the local property management company that we used previously. For a few years we continued with them. However, we are constantly having to check their accounting to make sure we received the right payments from our properties. Their maintenance crew rarely fixed the item in a timely manner and have had annual issues with the HVAC on a brand new unit which should have been under warranty only to find out they were replacing the wrong parts all along after we brought in our HVAC person. Mind you the last concern was only a week after their “check-up”. We’ve had multiple property manager representatives in the couple of years we used them. Now after we’ve decided to change management companies, they are refusing to give us the monthly rent payments and the keys and deposits until 60 days after we asked to end the contract (30 days beyond what is in the contract). They say their accounting team needs to process it. After asking a couple of the tenants, their experience was not much better. If you can help it, stay away from this company!

Fantastic experience: Mar Soriano provided us with all of the information to make our application process as easy as possible. She responds in a timely manner and does everything she can for you to have a positive experience when working with Evernest.

Fantastic experience: Antonette has been amazing to work with. I’ve had lots of questions the last two days and she’s been so quick to respond. . So far my experience with Everest has been great. I feel like they “see us” as real people not just another renter with $.

Fantastic experience: Antonette has been very helpful with making sure I got my tour scheduled and she has also checked in several times by text and also once by phone to see how I liked the property and provided me with information on how to apply.

Fantastic experience: Antonette was extremely helpful in answering everyone's questions and walking us through the application process step by step! Thank you, Antonette!!

Negative experience: This is by far the worst property management company I’ve ever dealt with. My back door was broken for nearly two weeks, creating a fire hazard and preventing me from using my yard. My laundry machine literally started burning while I was asleep, and no one ever came to check it for safety. It's still broken and they keep saying "someone will call soon" and still waiting. My power went out for 16+ hours and instead of treating it as an emergency, they refused to pay the emergency fee and wouldn't send anyone until their technician was available. Every time I ask to speak with a supervisor, my coordinator promises a call back that never happens. It’s been the same excuse for weeks. They are negligent, unprofessional, and completely irresponsible. Avoid this company at all costs.

Fantastic experience: Jorge Ferrer was so helpful and phenomenal during the whole process. He’s been very responsive and provided me with some helpful information.

Negative experience: Day 4 of requesting maintenance address my no AC issue. Over 80 degrees in this home. I have called every day and every day I'm told maintenance will be notified and I will be contacted. No one addresses it, no call. I will never do business with this company again. Could not write another review so I had to edit this. If less than a star was possible I'd give it to this company. 3 times in 5 months the AC stops working. Tech came out less than 2 weeks ago and " bypassed" the system. Unit not repaired and guess what... Not working again.Do not do business with this company or owner. 513 Samuel Lee Ln Murfreesboro TN

Fantastic experience: The self tour was super easy and Antonette was very helpful with all of my questions. Looking forward to leasing with Evernest!

Fantastic experience: Antoinette was very helpful and informative and helped us navigate some speed bumps during the application process.

Negative experience: As a resident, we have had no issues during our 1st year lease. Our major problem has occurred at lease renewal. We paid our rent prior to 9/1, our lease renewal day. Our payment even shows up is their system. But the lease renewal wasn't updated until after 9/1. This caused our payment to show as a refund credit, but never re-credited to the new lease. We have been calling for over a week to get this straight because now they are trying to bill us for the new amount plus late fees! They are impossible to get on the phone and don't return calls. They have notified us by email that they are aware of the problem and will get it fixed. After receiving the email, we also received an eviction notice on our door! I am feeling harassed and nervous about being evicted after having paid the rent prior to it being due.

Negative experience: I have mostly for the past 3 years dealt with Alex and he has always responded very quickly and promptly! I did have in the beginning negative some at GK houses, but once I started dealing with him, its been excellent! The maintenance staff is awesome as well! Their service changed drastically over the 9 years I was there! So much the owner of the condo I rented changed to Wilson Reality, which I wished the first 8 years I had them! I only had them the last year I was there. I would advise anyone who rents if Evernest is managing it, RUN! Another lady had issues with them as well.

Positive experience: Representative Antonette was kind, quick to respond to my questions, and helpful. Only reason I didn't give 5 stars is that I wouldn't give Evernest 5 stars because their application process was complicated to complete online and in my opinion asked for way more information that what should be necessary in order to rent a home. Other landlords and rental mngmt companies I applied to rent from had a much more simple application and they didn't ask for every little detail about me as much as Evernest application did. Others didn't require me to upload bank stats and proof of all prior rent pymts etc. I felt like my bank acct info wasn't their business and was an invasion of my privacy. In my opinion pulling credit, employment verification or income verification, and giving landlord permission to check with current and previous landlords to ask if I've ever paid rent late or been destructive at places I've rented should be all that is necessary.

Fantastic experience: Awesome tour! Awesome house. I would do anything for it and they’ve been super responsive in each step. Highly recommend. Allona is the best - super helpful and will help you in any way that she can.