Deca Property Management

Experiencia negativa: Don't Bother it won't be move in ready and fix something ha/ha it's just normal for something that that to happen in St Louis we all live with it.... so pay rent every month be stuck in a lease for them not to have the place ready and not to fix anything lable it as St Louis normal!! Thats after sending people out getting estimates making you think they are going to fix it. RIGHT!! PLUS DONT FORGET THAT $45 A MONTH EXTRA WHAT DO YOU GET FOR THAT ABSOLUTELY NOTHING....RUN!!

Experiencia fantástica: For someone that very seldomly leaves reviews, I could not pass up the opportunity to leave one for the Deca family!! I was in a very unique situation and Steve came through and provided EXACTLY what I was looking for and needed!! Angie was an absolute angel and held my hand through the entire process. If you or someone you know is in search for a property and you still value the art of great customer service, then you can’t go wrong with the Deca family and yes, they are now family to me!! Forever Grateful

Experiencia negativa: Yall want to break check me while i'm driving then comes to a complete hole in the middle of the road trying to fight me over 1 horn to let them know people are driving around them .......so let's figure this out....smart doin it in a commercial car with your company logo on it

Experiencia fantástica: I had a great experience with Decca Property Management during my time as a resident. The maintenance process was extremely convenient — I was able to submit work orders easily, and the team responded quickly and handled repairs efficiently. I especially appreciated how accommodating the office staff was. They were able to add parking to my lease last minute, which helped me out more than they know. Communication was clear, and I always felt respected as a tenant. Thank you to the Decca team for making my move-out process smooth and for being responsive throughout my stay. I truly appreciate the professionalism and timely service. — A’Da Harris

Experiencia fantástica: I highly recommend Deca Property Management. Ms. Tasha was professional, friendly, and efficient in helping me find a home within my budget. Mr. Jeff was punctual and thorough in presenting the apartment and its amenities. The property was clean, well maintained, and the application process was simple and straightforward. A great experience overall.

Experiencia fantástica: Whenever there's a problem they come out fix the problem in a timely manner great friendly maintenance guys Deca you're the best

Experiencia fantástica: I have had Deca manage my portfolio for the past 20 years, and they have consistently been very customer service oriented, for both the owners and tenants. My experience has been, and continues to be, that Deca focuses on the items that bring the most value to the owner’s investment while providing a great service to the tenants. Deca is a true group of professionals, their property management and real estate counsel have been a major contributor to the success of my investments!

Experiencia negativa: Beware of Deca Property Management when applying for a lease. I travel the country for my profession and have leased homes in several states, over many years. As of this writing, I hold lease agreements in both Missouri and Arizona, while simultaneously shopping for another in California. The Deca application process is the most expensive, intrusive, and frustrating I have ever experienced. They use a web based application system that sends repetitive emails to former landlords asking for completion of a reference survey. Deca made multiple phone calls to me, as well as current and former landlords regarding the application. They collected my personal finance and banking information, and charged a top tier $60 application fee. After putting forth tremendous effort to cooperate with their demands, Deca "approved" my application but regretted to inform me that the property had already been "granted to another applicant"!!! Deca should realize that personal finance and banking information is sacred ground. They should realize that working professionals and property owners value their time and effort. I would have never submitted myself, my efforts, or the efforts of my landlords had I known that I wasn't the primary applicant in consideration. Deca unscrupulously consumed both my time and my sensitive financial information without offering an apology. I had to ask three times before they begrudgingly wrote an official letter of denial in response to my application. Deca claims that they will keep my "approved" application on file for 90 days. In response, I must insist that Deca send my application through the closest shredder, immediately. It would be the most responsible and professional thing to do with my sensitive personal and financial information.

Experiencia fantástica: Got to work with Jason Fletcher and Deca property while securing a small location for our business. Jason was excellent and helped us through the whole process by offering assistance and answering all question as they came up.

Experiencia fantástica: Leasing Agent Toshta Robinson showed up before it was time for the showing, answered all our questions and was great all the way around . The house even looked like the pictures. She also gave a courtesy call before we came out to the properties, she’s the best agent we’ve had!!

Experiencia fantástica: Walter did a great job painting and awesome conversation! Maintenance turn around was so quick within 24 hours. They definitely have a great Maintenance team!

Experiencia fantástica: I have to say Deca Property Management has been the absolute BEST company that I have ever had Communications with! They are always so understanding when I call and so patient! And anytime that I have an issue on the property, they are on it right away and here within the next day or two fixing the problem! I’m so thankful that I found them!! Thank you Deca for the opportunities you have given me living in one of your properties!

Experiencia fantástica: I put in the work order and a hour or so later Walter fixed my kitchen sink, and he shoveled my walkway for me. Best maintenance I’ve ever received.

Experiencia fantástica: Been with Deca going on two years now they are by far the best property management company I have ever encountered. I don’t have not one complaint great job Deca

Experiencia fantástica: Deca has by far been one of the best living experiences I’ve had with a management company. They are responsive, handle work orders promptly, and are flexible and easy to work with. My move-in process was fairly smooth, and overall, I was very satisfied during my time with them. The only suggestion I would make is to offer more resident events to help build community. Unfortunately, my building was sold and is no longer managed by Deca. However, I am actively looking at other properties they manage so I can move back with them. Great job to the entire Deca team!

Experiencia fantástica: Angela was Awesome with Assisting Me when an Automobile ran into my home! She made sure me and my family was taken care !

Experiencia fantástica: To my surprise, Aced Emergency Maintenance dispatch was able to get an! overnight tech to my apartment within about 90 minutes of my call (which was around 8:30 pm). The tech put up a very sturdy temporary ply wood patch. The animal is still in the attic (a pest control vendor is handling that), but no longer has any chance of access to my apartment. 5 stars for great emergency service

Experiencia fantástica: Deca is THE BEST when it comes to renting in STL. They are consistent and timely..even when it comes to expensive maintenance fixes i.e air-conditioning. Maintenance always shows up they always pick up the phone and easy to schedule viewings. If you are in the market to rent I truly suggest renting thru them. Thank you Deca for being the best for 5years ❤️

Experiencia fantástica: Had an issue with my tub, reported it on a Sunday and was literally fixed within two business hours. Walter was prompt and professional and even asked if I wanted him to remove his shoes when he came into the unit. 10/10, would want water to not turn off again.

Experiencia fantástica: This property management company is very professional and response to your request promptly. Ashley , Angela and Micaela responded to any of my issues or concerns very quickly. And they were also, very accommodating. Thank you for that because it’s always nice to have someone to meet your request instead of immediately saying no and making things harder than they should be. I appreciate you for that! Chris the maintenance guy is great! Keep up the great work!

Experiencia fantástica: The Deca Property Management team is a pleasure to work with! Katelyn Alexander has been very responsive and is super helpful. Thank you!

Experiencia fantástica: I put in a maintenance request and Walter came within 24 hours! He’s friendly, knowledgeable, and makes sure you’re taken care of. Highly recommend Walter and Deca!

Experiencia fantástica: Walter was very communicative about my maintenance request, fixed everything quickly and even fixed some extra little things he saw

Experiencia fantástica: 5 stars for maintenance guy Walter specifically. He was super helpful and professional, got my issue fixed quickly and efficiently!

Experiencia fantástica: The place is beautiful,clean and welcoming. Jeff was very informational and helpful I wanted to move in at the viewing. Hopefully I find a place in my price range.

Experiencia fantástica: Walter from Maintenance was friendly and prompt, the communication from the whole maintenance team was top notch. I’m new to Deca and it’s apparent that they want their tenants to have a pleasant and hassle free experience when solving the inevitable issues in a home.

Experiencia fantástica: One of St Louis' oldest and best property management companies with a physical bank reception window with receipt book at an office with over 50 people representing both landlords and tenants. Rent can be paid online. Maintenance is done well within hours, not days

Experiencia fantástica: I was shown the property by Tasha Robinson. She was very sweet and personable. Gave me some insight that helped in my decision making. Thank you!!!!

Experiencia fantástica: Walter with the maintenance team was great! He called next day after we made a request, resolved the situation, and also fixed a totally different problem willingly! Walter also made sure our dogs were happy and brought them some treats. 10/10 service.

Experiencia fantástica: I had a broken kitchen drawer. Walter from Deca maintenance came out and quickly fixed the issue with the drawer. I was very pleased with the service.

Experiencia fantástica: WOW!!! Great service and quick response from DECA Property Management, specifically, Katelyn Alexander. Every time I have a question or an issue, they are right there with the answer. They are organized and on top of things. I have dealt with other property management companies, and DECA is by far the best I have ever dealt with in every way possible.

Experiencia fantástica: Had a showing with Tasha & home & her knowledge was Informative and educational. Was very well mannered and answered all her questions. She did an awesome job. Definitely surprise me. It wasn’t what Iinformative and educational. Was very well mannered and answered all her questions. She did a awesome job. Definitely surprise me and wasn’t what I had expected. I definitely plan on submitting an application for the property she had shown us.

Experiencia fantástica: Tasha Reached out to me to setup a viewing of a property I fell in love with online. She setup a time & communicated with during the process. Met me at the home with my mom and she was just as in awe as we were! Very professional and fun throughout the viewing. I really appreciated her meeting me. I finally took the leap & applied for the property. ✨

Experiencia fantástica: The place was very nice. Jasmine was very polite and helpful. Her presence was warm and very inviting. She was knowledgeable about the place and answered all my questions.

Experiencia fantástica: Stacy Davis is a pleasure to work with she fought hard to get me in the unit of my dreams Deca is a great company to rent with unit is spacious and nice that’s Deca

Experiencia fantástica: I'm a Realtor who just purchased a condo for myself. Lenders and Realtors know that condos have been having a really hard time getting approved for financing due to updated lending regulations. Katelyn Alexander is the property manager for my condo group and we had such a smooth transaction. All of the needed documentation was immediately provided with no delays. I've had deals for clients fall apart due to condo mismanagement and was so nervous about this deal but we were so pleasantly surprised with the fantastic service and attention to detail.

Experiencia fantástica: Tasha with Deca was AMAZING! Friendly, accommodating, and made me feel as comfortable as possible during the viewing process! She was easy to talk to and answered questions quickly. She showed up early and even showed me 2 other properties that were available near by. I had driven 2& 1/2 hrs on my day off to view a property and wasn't able to book another one for several days so she saved me the trip! Thank you Tasha for squeezing me in! After having 2 separate unpleasant phone interactions with the lady in the office Tasha turned my business with this company to a very pleasant one. 5 stars for Tasha! Would recommend her to anyone looking to relocate to the stl and surrounding areas. Thanks again!

Experiencia fantástica: Tasha Robinson showed us a rental property and was absolutely wonderful! She was flexible, friendly, warm, and was a breeze to work with. Great communication, thanks Tasha!

Experiencia fantástica: Deca has been working with us hand and hand as we’ve been given such a short notice to move into a new home. They even were able to schedule us in for an emergency showing the evening of, and the house was so clean, smelled amazing, and the lady showing us the home was so accommodating and sweet.

Experiencia fantástica: I recently put a few maintenance work orders in and I pleased with how effective the response was to have those orders complete. I had a visit with Walter for a maintenance work order and he notified me with his ETA he came promptly, he was very informative, and helpful. Thank you Walter for your service!

Experiencia fantástica: I just want to thank Mary and Tasha for accommodating me today. After I missed my appointment on Monday. The pictures on the website don’t do justice to how beautiful this home is. Thank you so much for your customer service today

Experiencia fantástica: We've been really happy with how quickly DECA responds to our maintenance requests. Walter came by today because our AC isn't working well at all and was quick to install a window unit and get us scheduled with an HVAC person. He was also super sweet to our dog who is his new biggest fan. Thanks Walter!

Experiencia fantástica: Nothing but great things to say! Super quick at responding to any kind of needs/requests. Walter was one of the nicest people I’ve met and super friendly with our dog. Would highly recommend!

Experiencia fantástica: My A/C went out and Walter brought 2 portable units out until my HVAC gets replaced. Walter is wonderful!! He cares about your needs. He’s terrific to talk to and he’s a dog lover! I can’t say enough good things about him!!

Experiencia fantástica: Walter from Aced Maintenance helped replace and fix multiple things in my home. He replaced the garbage disposal, fixed my doorbell, and replaced my ceiling fan. He answered all the questions I had about what was being fixed and replaced. And answered additional questions I had about other things in the home. He communicated with the property management about any additional work that needed to be done. Also provided me with information about everything he fixed. I really appreciated the work he did and his communication.

Experiencia fantástica: Just had a showing with Tasha Robinson today. She gave a courtesy call to make sure I was still coming which I appreciated. She answered all of my questions about not only the unit I was seeing today but another unit I was interested in and I was able to see that 2nd unit as well today! I highly recommend her for the showings of the apartments with Deca Property Mgmt.

Experiencia positiva: This place is a money grab and unorganized. I applied Feb. 23 and was told by the 3rd party company that the time frame to apply and have a decision was 24-48 hrs. When I called Deca they said 5-7 days. It's now been a month without a status. There was an open house scheduled to view the property that was canceled without notice. When I called for status the receptionist was rude as if I was bothering her by asking for a status. The application specialist was out sick for a week and noone communicated that to give space for an adjusted expectation. When I finally spoke to the application specialist she was pleasant until I realized that her answers were vague and never straightforward. Ihad to pull teeth to find out from the receptionist that you're not "approved" until you view the property and pay the hold fee. I was NOT given the chance to do either or told I was denied. Even IF you get to see the place and pay the hold fee it sits on the property managers desk until he determines which application he wants to select. I was promised a call from this said Property Manger several times to view the property and after a month of chasing THEM for a status/ viewing/update I withdrew my application on March 22. Not to mention the availability date kept changing so again very poor communication, organization, care for applicants, and professionalism. Another thing, the site showed if you applied online there was a discount. I did and still paid the full $60 app fee to have my application sitting!! Updating 7/8/2024: Deca definitely made right mishaps and delays. I was able to move in later than expected, but they have been totally responsive to all subsequent requests and work orders.

Experiencia fantástica: Marcelo Simon did an excellent job putting my window screens in today. I accidentally missed one window and had to call him back and he came right away with no problems.

Experiencia fantástica: Jasmine Newton did an amazing job showing me this house. I'm most like going to apply tonight for it. Great customer service and very personable.

Experiencia positiva: First, I would like to say I went with this company because I saw they had good reviews. The application process was extremely slow, but the staff were very responsive. I had a move out date 2-3 weeks from when I originally applied. The process was extremely slow (took them 2 full weeks to get approved). They did not let me know all the stuff I needed prior to moving in. For got to mention the costs and by which dates. Then did not mention the occupancy permit until the day before move in. Since I have moved in, I've had nothing but issues with the house. Only thing I like about this company is everything can be submitted and documented through the online portal. (payments, maintenance requests, etc.)

Experiencia negativa: The only reason that are getting two stars is because of John, Jeff, and Leatrice. If I was reviewing them, they'd get 5 stars for their great customer service and candor. My experience just trying to get an apartment through Deca has been an absolute nightmare. We did a walk-through initially of a place and liked it. We put a deposit down and went to do the final walk-through a few weeks after we did the first and some kitchen cabinets had sustained a massive amount of water damage in this time period. Multiple cabinets were completely destroyed and covered in mold. I was assured that maintenance would be coming in and replacing repairing everything. We did our next walkthrough a few weeks later after they had had ample time to fix everything and I was assured that they had. At this walkthrough, it was apparent they had done the bare minimum in terms of fixing stuff. they had a ripped out a portion of the damaged area and replaced it with an ill-fitting piece of plywood which barely covered it and did not replace or repair any of the other water damaged areas. I called and was told that they would send somebody else out to look at it and assess the damage. and after doing so, they determined that the cabinets should have been ripped out the first time because there was an exterior water leak that was found and needed to be repaired. This was the Tuesday before I needed to start moving. I was assured that the issue had been fixed and addressed and then found that it wasn't and was now being told that the apartment we had put a deposit on was uninhabitable because they did not do their due diligence the first time inaddressing and fixing the issue. They were totally willing to let us move into this place which was deemed uninhabitable. Had I not spoken up and protested against what was done, we would have been moved into a place which would not pass inspection by the city. We were then given a list of other properties that we were told we could view and we did. We found a couple that we liked and on Monday, sent the addresses to deca to get the application transferred only to be told that they had no other available properties for us that that met our needs since all the ones we looked at already has applications or had not passed inspection. I am now down to 8 days left to find a place to live, move, and clean our old rental. This is all because of the maintenance team at Deca not doing their due diligence as well as a high level of compartmentalization causing inefficient and difficult communication between maintenance and property managers. This has been the most stressful experience of my life and my family has been close to facing homelessness because of the timeline we have been forced to hold to because of deca. Had they done their job correctly the first time and addressed and fixed the issue when it was first noted weeks ago we would have not been in this position. One of the only saving Graces has been that the deposit is being returned for us to take elsewhere.

Experiencia fantástica: Tasha showed up to show a property on Hallwood. I applaud and appreciate her for taking safety measures to protect all of us. She showed us another unit which wonderful. Tasha is a great real estate agent.

Experiencia positiva: Katelyn Alexander did an amazing job stepping in as building manager at our condo complex. She tackles jobs efficiently and as effectively as possible. Katelyn loves order, meaning documents and Google spreadsheets, calendars are well done. Katelyn has also had to do some uncomfortable phone calls on the condo association’s behalf and it’s making a great impact. She schedules maintenance inspections & handles other necessary task. I’d recommend Katelyn!

Experiencia fantástica: Trying to find a place to rent I came across Deca Properties. They were helpful and made sure I viewed several choices of houses before making a decision to pick one. So far I am very happy with the company and my experience.

Experiencia fantástica: On January 3, 2024, Dillion assessed my leaking toilet. This had been worked on before by Angela and Chad back in May 2023. Dillion determined that the installer hired by Seller of this condo that I purchased had improperly installed the toilet and ceramic tile floor. The flange was too low and the new floor was incorrectly built around it. Dillon installed a spacer and replaced the wax ring with a plastic ring. All throughout the process, Dillion took the time to explain to me in detail what he discovered and what he was doing to make the repairs. He is very personable and knowledgeable. Another thing I appreciated was that he called when he was on the way with an ETA.

Experiencia negativa: I submitted an application to see a property, ( this who it worked, without even seeing an application fee must be submitted) The application fee was paid along with a pet fee. $60 nonfundable application , understood and pet fee of $ 25 per pet. I also had other appointments with other agencies. The house was newly restored but the location was horrible, murders, theft and more in this location. (Didn't know when you're looking for location and clicking, I drove to this location just to see beforeviewingand to gagemy surroundings) Luckily I found my forever home with another agency the next day. I text, called and notified more than enough people asking and telling them I no longer need the services, and request my pet deposit. Still getting the run around. Called spoke to accounting, emailed several people contacted the company that deals with the pet verification...I just want my monies returned. Tired of the run around. If this is how it is then I made the right choice

Experiencia fantástica: I have been renting with Deca for 3-4 years. I would like to change apartments but I have not had any issues. I saw a place with Tasha today that I love and I hope it stays available for me.

Experiencia fantástica: Tasha Robinson was excellent so sweet and really knows her stuff. Would love to work with her again. Might I add Terry Johnson is an absolute delight he was so kind and amazing. An absolute gem.

Experiencia fantástica: Good company. Professional and communication with them has been great. A lady named TASHA showed us a home and she was great. She was friendly and helpful. 5 Stars to her. Also a gentleman named JOHN showed us 2 properties and he was fantastic. He was very knowledgeable about the properties he showed us, and he did it all with a smile. He even gave us some extra insight into one of the properties that helped with our decision. 5 stars for him to.

Experiencia fantástica: Went to go see to go see a Deca Realty property today and it look just like the pictures that was shown on their website. The realtor Tasha was so amazing and very professional. She answered all of our questions. I would recommend anyone to do business with them.

Experiencia fantástica: I toured a unit with Ms Tasha and she was very welcoming and respectful . I view over 20 properties over the last 4 months and deca property was the first unit I seen that looks exactly like the photos shown online. I feel in love with the unit today

Experiencia fantástica: Walter is the best maintenance man! Called upon arrival and keep me updated with the job as I was at work and not able to be there when he helped fixed our storm door. He made the experience very personable and he makes sure to take care of his DECA people!

Experiencia fantástica: We rent a property from them and it's been great. Nice homes, responsive staff and great maintenance team. We just had Marcelo come by and he fixed everything that needed to be done and even some stuff we had forgotten to mention till he was there! Very impressed!

Experiencia fantástica: It has been a pleasure working with Deca to find a rental! I found a property online, scheduled a viewing and completed application the same day with no issues! Application process was fairly easy online. The reps in the office were very helpful and attentive to my needs, received prompt responses to any questions/ concerns I expressed. I also would like to give a special shout-out to Michelle Stallzer, she was very thorough and patient with me through the process.. I will be recommending Deca to my friends , and familly for sure!!!

Experiencia fantástica: Overall a very good management company. We opened a ticket to address an issue with our outdoor motion lights. Marcelo called, came out, replaced two separate lights including upgrading the fixtures themselves. We couldn't be happier with the whole experience.

Experiencia fantástica: I have had a great rental experience with Deca so far. They definitely work with you on rental payments so long as you keep your word and promise to pay. They send us air filters by mail which is so convenient. Management is very attentive and responsive. I have not experienced anything negative at all with this company! I would definitely recommend them to my friends and family.

Experiencia fantástica: Marcelo exceeded my expectations in getting the job done! He had to make 2 trips to the hardware store but he persevered and got the right parts to fix my fan. He did a great job!

Experiencia fantástica: Walter was awesome! He explained everything to me about my issues he resolved. His energy was great! Please send him to all my service requests in the future please⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Experiencia fantástica: Walter did amazing job with the work that needed to be done in my home. He knew exactly what do, what he needed to get the job done, and worked in an efficient manner I would love for Walter to come back whenever I have a maintenance issue! Thanks again

Experiencia fantástica: I’ve been at the property for about a year. Every time I put in a request maintenance gets back with me so fast! Put in a request yesterday & Walter got with me today and he was great. He even fixed issues that I didn’t put in the maintenance request. Definitely would want him back to help with any further issues.

Experiencia fantástica: Tasha Robinson was very informative while showing me a property. She answered all of my questions and even suggested other Deca properties that I may be interested in. It was a pleasant experience while going through a process that can be oh so stressful! Update: I did end up renting the home (which was a hassle-free process and the property management team was there every step of the way) and had a minor issue with bedroom door and a door knob getting stuck. Walter with maintenance came right out and resolve the issue! He was extremely friendly and got the job done well!

Experiencia fantástica: I have been using Deca to manage my properties for three years now and could not be happier with their performance. They are responsive, easy to work with, and have found great tenants for my properties.

Experiencia fantástica: I had a maintenance request for a leaking kitchen sink. Walter was wonderful! He figured out the problem right away and fixed it promptly. He also helped with some other things I needed. Very professional, friendly, and knowledgeable.

Experiencia fantástica: I am an long distance owner who works with Angela as my PM. She is pretty incredible. Very responsive and extremely helpful. I appreciate her insight and feedback. Great PM's truly make the experience enjoyable for everyone. I look forward to working with her and Deca for many years to come.

Experiencia fantástica: I left a maintenance request late at night and Walter came early the next morning and made was very polite and professional. He also asked if we needed anything else fixed that we didn’t put on the work order. 10/10 service thank you, Walter!

Experiencia fantástica: Walter was great he was very good at what he does he came right in wirh a positive attitude he respected my home by taking off his shoes he held a great conversation he answered my questions concerning the work he had to do in my home, thank you for having him as an employee and also Marcello was great when he came to fix the fence he was very nice although he was outside and your feild supervisor that came to fix my window was also pleasant and very kind I forgot his name but he snapped my window back into place and fixed one of the power sockets. Thank you Deca for hiring such a good team maintenance operators. I also want to add , the operator L.T. was great with me over the phone, she stayed on the line with me a walked me through my pages so I can get on my portal properly thank you L.T.

Experiencia fantástica: DECA has honestly been pretty awful to deal with. Walter in maintenance is fantastic - kind and communicative. Alyssa in the office WILL listen to your concerns. I wish this 5 star review was from my actual experience with this PM company, but these two seem to be the only ones that have integrity with their job and tenants.

Experiencia fantástica: Have to say that when Walter came by to get some work done in our bathrooms it was a really awesome experience. He was respectful, informative and got things done. Really impressed with his work. A++ For Walter.

Experiencia fantástica: I love deca property management. They are very professional, especially the young lady who did the tour on both of the houses today. Very honest, polite, dress to impress and know what you’re looking for. Me and my wife wish we could remember her name but we rate her a 10/10.

Experiencia fantástica: I have been working with Deca for a few months searching for that home .Today I saw my home ,due to the outstanding efforts made by Stacey and Tasha Robinson.they went above and beyond to accommodate me and my search for a home !thank you ladies for all you do. The home I chose is more beautiful in person than online.

Experiencia fantástica: The maintenance man working with Deca named Walter is so amazing and good at his job. He was very good at walking me through what was wrong and the steps he will need to take to fix everything. Will definitely request Walter for every work order! :)

Experiencia fantástica: Even with a few hiccups with utilities, Allison and Stacy kept us updated with what was going on and made transitioning into the new home a breeze. I couldn't recommend renting from them more. Easily the best experience I've had with property management.

Experiencia fantástica: The maintenance guy Walter did a fantastic job! Very impressed with how quick he got the job done. Super kind and professional. Thank you Deca!

Experiencia fantástica: Maintenance man Walter was super friendly, fixed something on exterior we didn't even see without having to submit a work order, and brought treats for my dog!

Experiencia fantástica: I've been using Deca for several years now to manage a challenging property. They have been great to work with, and have been very responsive and helpful. I also appreciate their creativity, offering a raffle entry to win money if tenants pay on time. I can already see a difference in the rent I'm collecting, which is well worth their fee.

Experiencia fantástica: Tasha Roberson was very nice and very educated about the property. We were even five minutes late to the showing and she was so nice about it. Will definitely be coming back in the future for listings with Tasha!

Experiencia fantástica: Tasha showed me a home in Overland this morning. She was early, super kind, and informative about the home and all things Deca Realty. I really appreciated her for her help!

Experiencia fantástica: The maintenance man Walter was amazing. I had a long list of things that needed to be fixed and he was able to get in and get everything done in a short amount of time! It’s amazing to have quick and responsive maintenance for my apartment

Experiencia fantástica: Im currently living in the St Peters area and looking to move. Found a property on Zillow that belong to Deca Property MGmt. I applied for the unit sight unseen and was approved... Meet with Tasha Robinson at the property to view the unit before excepting the lease and was impressed. The unit was identical the the pics online. Very clean. Tasha was very professional and helpful. I'm looking forward to this new venture with Deca properties! I also need to thank Allison for making this viewing happen last minute!

Experiencia negativa: I've rented the same residence for three years. There have been a couple maintenance calls in that time, and I've generally been pleased with the service of the technicians. I was planning to renew for a fourth year, but I am extremely upset with the fees the management has added to my lease renewal this year. DECA has added a mandatory "benefits" package, which costs around 46 dollars. The benefits include rental insurance, air filter delivery, reporting payments to the credit card company. If you have rental insurance, they'll prorate the amount to 35 a month. I couldn't care less about reporting my payments to the credit bureaus, and l already have renters insurance, so they're effectively charging me a mandatory 105 dollars an air filter. This is beyond absurd. Edit: DECA voided my pending lease renewal, 5 days after posting this review. I had been previously informed I would have until December 31st to make a decision. I have never been late for a payment in three years of tenancy.

Experiencia fantástica: Great customer service.. amazing maintenance team. Walter came to fix a water heater/shower issue today. He was professional, knowledgeable and went above and beyond including changing the shower head. Great experience. Thank you Deca for sending out such an amazing repair person! representing Deca. Thank you Walter. I now have peace of mind with this management company.

Experiencia fantástica: Walter made an on call visit for a toilet issue I was having. He was very professional and kind from the first phone call to the end of the visit! Excellent customer service. Thank you Walter!

Experiencia fantástica: Walter fixed our back door, he was very personable and did. Fantastic job. Also Wr have had All positive experiences with Deca. The office is very prompt, answers a our questions and whatever we need, they accommodate us. I will recommend Walter for any repairs. Also, Meghan is Fantastic.

Experiencia fantástica: We’re in our second property with Deca and it’s always been very low hassle. Every technician and vendor we’ve worked with has been great. Today, Walter came to install some new smoke detectors. The process riled up our pup but he worked efficiently and gave her some dog biscuits and all was good!

Experiencia fantástica: Tasha Roberson did a beautiful job showing 6737 Kenwood Dr love how she was very responsive to my questions, very helpful to watch my newborn so I can see the house. Just very informative and good vibes Highly recommend her for anyone showings ❤️

Experiencia fantástica: The Maintenance guy Walter was amazing! Very professional, fast, respectful, and really did a great job on my repair. I now have a sink sprayer! I highly recommend & I thank him for his services!!

Experiencia fantástica: Deca is the best property management company that I've rented with. A refreshing change in a market known for indifference and negligence. 12/5/23 update - Just a shout-out to Charlie from Aced. Thanks for the quick and effective service!!

Experiencia fantástica: Walter was amazing!!! He was prompt, professional, efficient, and just a lovely person. Everything was fixed and looks great. I'm requesting him everytime!

Experiencia fantástica: Walter came in and fixed our light fixture in speedy time! He was sweet and very respectful! I’d be glad to have him come fix our things any day!

Experiencia fantástica: Very pleased with the maintenance man Walter! Absolutely kind and pleasant man to work with! He came promptly to unclog my tub,even though it was a small job he treated it and me like it was just as important as a huge job. He brought treats for my dog and never got annoyed by him following him which is important to us as this is our dogs home as well! He checked in with me the following day to make sure there were no more issues and the problem was resolved,also sent well wishes for my sick child! He definitely went above and beyond,a great example of good customer service!! Not that I want any maintenance issues, at least I know if being handled by Walter it will go smoothly and be fixed in a timely manner!! Thank you Walter for being so kind,the world needs more people like you in it!!