Premier Management Company

Fantastic experience: Prompt email responses to question, helpful outside of the portal with any issues

Fantastic experience: I had a complicated issue with a shed I wanted to add to our property. Sara was a huge help in connecting me with the right people so we could put our heads together to come to a resolution that worked for all involved. I didn't make it easy at times, but Sara hung in there until it was resolved.

Fantastic experience: Arc request for patio extension and pergola was a little difficult for me to complete and staff was very helpful with the process!!! Appreciate the service!!!

Fantastic experience: WOW service response! Kandice was amazing....I had an issue pertaining to some information needed and she responded and I received it within 5 minutes of getting off of the phone. Such great service is unfortunately rare these days. Thank you Kandice!

Fantastic experience: After being assisted by Sara Blake, I am more than satisfied. Her professionalism and customer oriented attitude, left me with a very strong impression. Thank you Sara for your help and for your so friendly service. Am very glad I had the chance to work with you. Your support was extraordinary!

Positive experience: Thank you Sarah for your prompt response regarding the plan I proposed to plant some trees in my yard. It only took a week to hear back from the HOA company with a clear plan for me to follow. I am looking forward to beautifying my property with some trees.

Fantastic experience: Sara was very helpful and quick to respond. Much appreciated.

Negative experience: If they manage your HOA, not good. They do not enforce anything. I live in an HOA development to be around people that are neat and need to be. Not the case with them. Overgrown laws, some even so bad growing up their garage doors, in their driveways, etc. I have lived in other communities with HOA's, this is by far the worse. I know more than several people that have had it with slobs doing what they want. Junk left outside, grass growing onto the sidewalks. I don't even think they regularly look at how it is or just don't care.

Fantastic experience: Sarah was amazing resolving my issue. Thank you for the quick response and resolution.

Fantastic experience: I must give Kudos to Sara Blake who was able to approve my shed request in 1 day. The shed company was shocked at the quick turnaround. Submitting the request via the PMC portal was flawless. It helps to have all required paperwork complete and correct. Thanks again Sara!!!

Fantastic experience: We’re really enjoying our new home at a Ryan property. Daytona at Premier Management company has been very helpful in resolving questions or concerns.

Fantastic experience: Sara Blake at Premier Management has been a great help administrating my recent ARC requests. She is very detailed overseeing documents assuring they are accurate for the next phase of approval, providing a smooth transaction with pleasant communication.

Fantastic experience: Tracee Terrill has helped me tremendously while trying to sell our unit. I called and was able to speak to her directly no voicemail!! She emailed me what I needed for my agent within 5 minutes or less. As a homeowner I appreciate being able to get answers quickly. You’re doing a great job Tracee!!

Fantastic experience: We recently contacted Premier Management and had the pleasure of working with Ms. Sara Blake. We submitted a ARC request to install a pergola over an existing patio at our home. I was amazed at how responsive and timely we received the approval to do the work. In less than 24 hours Ms. Blake had sent us the approval with instructions for next steps involving the Town of Surf City. Ms. Blake epitomizes was great customer service is and should be. Thank you, Sara...

Fantastic experience: Kandice, Thank you for your patience and professionalism in assisting me through auto pay changes!

Fantastic experience: Since moving into the Plantation Landing neighborhood in 2023, every interaction with Premier Management has been positive. They communicate well, and the staff members have always been kind and helpful and professional.

Fantastic experience: The Company and especially Sara Blake was excellent to work with. Sara was extremely helpful and kept me informed during the process. Sara made the process very easy. Highly recommend.

Fantastic experience: I had an issue with accessing my account and Cierra was able to resolve it quickly and it was a pleasure working with her

Fantastic experience: Sara Blake is to be commended for her customer service, attention to detail and follow up. We felt that we had logical reasons for our shutter request and after a couple of back and forths, we are very pleased with the results. Thank you. Gwen & George Shafer

Fantastic experience: Live in Stateside Subdivision and have sent several ARC requests through the online portal for PMC. All of my request have been responded to in a timely manner. Usually 3-4 days or less from request submission to response. My last request for how I wanted to set up my fence was denied by the review board (I believe this is still the builders board). After communicating with Vikki and Sara, I understood the approval/board process and what my options were. I submitted another ARC and it was approved. Glad Vikki and Sara answered my questions!

Fantastic experience: Got approval for a fence at our home in three weeks. Very supportive staff.

Fantastic experience: Had a community tree fall in the Nor'easter and it was cleaned up within 48 hours, thank you Sara for being so fast--AGAIN!

Fantastic experience: I live in Blue Point & I reached our to Sara, over a concern I had about someone parking in an undesignated parking area. Her response was very quick , she tracked down the owner & talked to them, all in under 24hours. Great job, Sara!

Fantastic experience: Allison was incredible and understanding when it came to my situation and was incredibly easy to work with. I couldn’t be happier to start my home project thanks to her!

Negative experience: I would like to share my concerns regarding the approval process for my fence. In past interactions, I have felt that my questions were treated dismissively, as though my inquiries were an inconvenience. As a future homeowner in the community, I expect the same courtesy and professionalism that I extend to customers in my own work. Additionally, there seems to be a disconnect between the builder and the HOA. The builder has clearly outlined the backyard area for fencing, yet my request for approval was denied. Other homeowners in the community have been able to build fences in a similar manner, which makes the inconsistency frustrating and confusing. To help clarify the matter, I submitted photos and video evidence for review. I believe better communication between the HOA and the builder would prevent this type of issue and ensure a smoother experience for homeowners.

Fantastic experience: We submitted our first request to ARC in Scotts Hill Village and appreciate the quick response, thank you.

Fantastic experience: I recently moved to Coral Ridge which uses Premier management and they've been so good about answering my phone calls with questions as a new resident. Sara has been awesome with her quick help when I've needed a quick answer.

Fantastic experience: Staff has always answered any questions very quickly and have been friendly and professional.

Fantastic experience: As a homeowner at Springwater Reserve in Wilmington, NC, it's always a pleasure to work with Sara at PREMIER Mangement Company. She's extremely efficient, professional and knowledgeable about the many rules and regulations of the HOA covenant. She and her team definitely deserve five stars.

Fantastic experience: As an HOA Board Member in our Marymount Patio Homes community, I have requested information and assistance from Sara on several occasions. She is the perfect 'Community Liaison' - responding immediately with care and addressing our questions /concerns completely! A pleasure to deal with her compared to the previous HOA management company.

Fantastic experience: I look forward to working with Premier Management Company as I am new to River's Edge and Barnard's Creek HOA. Kandice was extremely helpful as I asked questions and I found her to be very professional and knowledgeable!

Fantastic experience: I recently experienced some difficulty switching from one HOA to another within PMC’s portal. Fortunately, I was connected with Cierra, who provided phenomenal assistance in helping me complete the transition so I could pay dues and submit my ARC requests. Cierra followed through thoroughly and demonstrated outstanding customer service throughout the process. I truly appreciate her support.

Negative experience: As a new owner in this HOA I cannot express my concerns deeply enough. I was a member in a different HOA for the last 28 years and never had encountered the snooty, rudeness that I have experienced at Premier Management. I was told that I had to pay for Edge lawn service even thought they do a bad job on my lawn and from many neighbors I spoke to, none are happy with their service. I supplied many pictures taken 2 weeks ago showing the uneven and bad job they did on my lawn and many neighbors, only to be told that they spoke to Edge and they had a problem with their blades that day. Well, they must have a blade issue each week because the lawns look the same way each week and $245 quarterly for something that isn't done right just isn't fair to us homeowners. I received a bill in the mail and wanted to pay through the on line portal. I submitted my Bank account information thinking that would be the fastest & easiest way to pay these bills quarterly. I saw I was being charged a "payment processor" fee of $2.95 for the submitted payment and called Premier Management to ask about it. In all the times I have used any on line portals to pay with my bank account information, I have never been charged any fee as this is a clean, quick way for companies to get paid and the only time there are ever any "payment processor" fees is if I use a debit or credit card. I was told that is the way their portal does it and I checked with my bank and they also have never heard of a bank account on line portal charging for a customer to pay their bill. It is the principal for me, not the money. Once again, I was subjected to a snooty person telling me that I have other options and that is the way it is. I asked to speak to a supervisor about this so called fee and she angrily transferred me to "Travis" who has yet to call me back as I requested. I feel it is only right to also say that I spoke to a woman named Sara on a different issue 2 weeks ago who was an absolute gem to speak to and work with. Thank you Sara for your kindness and help! I guess I will request her whenever I have to call there or have a question. I'm concerned that we pay the dues to this company, who in turn pay their employees so why was I treated this way? I also would like to add that Travis did return my call yesterday afternoon, he was pleasant but could offer no reason as to $2.95 charge or why it was being charged. It is called an ACH transaction when you use the online portal and use your checking account to pay the bills. I was told by Amanda is it an ECheck, and that is incorrect, as banks do not charge for this process, and it is called an ACH transaction. So why is Premier charging each & everyone of us this fee? Again, purely principal and the only fees that should be charged is if we pay with a credit or debit card, and that is because of the fees merchants are charged if their customers pay with cards. I have emailed the management company several weeks ago, to no avail regarding other issues. Thank you for your time

Fantastic experience: Working with Premier Management Company has been an outstanding experience. As a homeowner, I’ve had direct interaction with their team on HOA matters, and I’ve been consistently impressed by their professionalism, responsiveness, and dedication to excellence. It’s clear they take pride in what they do, and it shows in every detail. From my first interaction, the PMC staff was knowledgeable, courteous, and proactive. They communicate clearly, listen effectively, and follow through on their commitments. I appreciate that they don’t just manage, they truly partner with homeowners and communities to find progressive, customized solutions. Their deep experience in association management and their commitment to serving both residents and developers makes them a standout in Coastal North Carolina. I’ve seen firsthand how much they care about doing things the right way, and it gives me confidence in the long-term success of our neighborhood. I highly recommend Premier Management Company to any community looking for a professional, forward-thinking management team.

Fantastic experience: Sara was very helpful in resolving a violation issue with our HOA. With her help, we were able to promptly correct it.

Fantastic experience: Needed to update my email account and had to contact them by email. A few minutes went by and got a response from Cierra. She fixed my issue in a minute or two plus sent me a follow up email to confirm. What a lovely way to start your day!!!!!! Thank you Cierra.

Fantastic experience: Tracee has been incredible from the very beginning. Before I stepped into the role of president, our HOA was in rough shape. I made the decision to take on this position in hopes of getting things back on track. The previous president and vice president often placed blame on "the management company" for many of the issues we faced. Looking back now, I realize that much of what was said was misinformation. So naturally, when I first spoke with Tracee, I came in hot—ready to challenge what I thought was the root of the problem. To my surprise, she handled that call with a level of professionalism that truly stood out. She was already well-informed about what was going on in our community and took the time to calmly bring me up to speed, de-escalate the situation, and give me valuable insight into the role, including what to expect and how to navigate certain challenges. Since then, Tracee has become an essential part of our team. I’m deeply grateful for everything she has done for this community. Thank you! J. Orraca

Fantastic experience: Thank you Premier management team for your quick response, and Terri for always answering the phone and providing adequate information. I've only been here 6 days and loving it already

Fantastic experience: Kandice was very helpful to me in setting up my HOA monthly payment online. John D Leland

Fantastic experience: Sara Cazeault has been very responsive to my requests. She is prompt with her responses and follows through.

Fantastic experience: Sara’s always been real great to work with. She responds quickly and she’s extremely nice and very professional. Thank you.

Fantastic experience: I cannot praise Sara enough for her exceptional support throughout our collaboration. She has been incredibly proactive in providing timely updates and keeping me informed on the status of my requests. Thank you so much, Sara! Your dedication truly makes a difference!

Positive experience: Allison was instrumental in communicating with ARC to get approval for a fence project on my property. She was professional and friendly.

Negative experience: 1. They do not answer their phone when you call for support, and their voicemail threatens that if you try to contact them multiple times it will result in an even more delayed response. 2. They do not fix community amenity issues in a timely manner. 3. Their website does not work well. If you are an HOA, I would not recommend hiring this "management" company.

Negative experience: Garbage company. Horrible office staff that screens calls. They don’t do what they are supposed to do. Bought a house neighbor built fence on our property. HOA was informed, does nothing about it. Last time I will live in an HOA, if you are choosing to buy with this company as your property management, they are awful. Requests to build or add to your own property take for ever. Management has no spine and can’t address a complaint. Premiere if you’re reading this feel free to contact me, I’d be glad to share the not so wonderful experiences with you company in Wilmington

Fantastic experience: I never thought that working with a management company would be so easy. I cannot say enough about how accommodating, helpful, kind and punctual that Harper McDaniel is. Her professional and dedication to her job and clients is unmatched. She has went above and beyond to assist my husband and I in a smooth transition to our newly purchased home that has an HOA managed by PMC. We are extremely happy with Premier Management and are grateful to have them as our management company for a home that we will be in for the foreseeable future.

Fantastic experience: Sara did a great job helping us get approval for our privacy fence. We appreciate the efficient work of Premier Property Management.

Fantastic experience: Allison was very friendly and kept me abreast of developments all along the duration of the request. Allison is a great asset to the company.

Fantastic experience: I have to say, we have had some issues within our complex and unit specifically. Tracee has been extremely diligent and communicative throughout each issue we have had. Not only will she answer calls, but will get off the phone and immediately address whatever it is. We truly appreciate her time and efforts.

Negative experience: I would give zero stars, if I could! Beware of this HOA management company in the Wilmington area. Seems that they are "trained" by DRH & incapable of understanding HOA documents & enforce rules extremely arbitrarily. Not to mention they should be aware of NC coastal regulations or at least be smart enough to consult with NC government entities prior to approving or not approving actions by an HOA community. They create animosity & distrust amongst neighbors by not enforcing rules uniformly in the neighborhood. While DRH is the HOA board, there is no transparency especially in the financial details such as suddenly paying back "loans" to DRH & homeowners request for details go unanswered. Financial statements are extremely vague & results of audits are not posted on HOA community page. It's extremely unfortunate that NC has virtually no oversight nor enforcement of violations for HOA management companies. Do not trust anything they say or do without proper documentation.

Fantastic experience: The staff at Premier Management Company has always courteous and helpful. They respond promptly to questions and concerns, and they genuinely care about the well-being of our community. I have enjoyed working together and problem-solving. I look forward to continuing my work with them.

Negative experience: The absolute worst. They are by far the laziest management company I have encountered. Several of us have provided pictures showing active violations but because they only drive by our community once every couple of weeks and they don't see those violations they feel that those violations do not exist. Lazy. Incompetent. Waste of time and money.

Fantastic experience: Amanda Grubb did a great job handling a complicated issue. Hard to find that along with a very positive attitude.

Fantastic experience: I had called with a concern about a draft on our HOA dues. Kandice Horta was the representative and knew immediately the issue. She was kind and patient and was able to assist me to completion. Her working knowledge of the customer facing portal truly helped solve this issue quickly. I have seen so many online support issues over the years. Most came from representatives not have knowledge of what customers were seeing. Fantastic support from Kandice.

Fantastic experience: My husband and I moved to The Lakes at Riverbend. I want to take this time to share with Premier Management what a fantastic employee Kim Kaiser is to your company. She is professional, attentive, efficient, and she always returns emails in a timely manner. She is outstanding and should be recognized by your company. If Google would let me, I would give Kim 10 stars.

Fantastic experience: We have been with Premier Management as part of Blue Point HOA, in Wilmington, NC, for nearly 6 years. Sara Cazezault has been the most polite, professional, and helpful agent for us. She always makes us feel like we're the only customer she has. Thank you for everything Sara!

Fantastic experience: Sara Cazeault| Association Manager - CMCA®, AMS® is amazing! She's helpful, gives great customer service, and gives quick replies to concerns and questions.

Negative experience: They’re quick to send HOA violations but drag their feet when you submit something you want to do to them for approval. When my wife called to ask about the status of an approval, the woman on the phone was extremely rude and ended up hanging up on my wife. I can’t wait until my neighborhood cuts the cord with this management company. Edit 04/22 since I can’t directly respond to a reply. Your company has my name, address, and email as I pay you a significant sum of money on a quarterly basis. If you want to talk to me about your shortcomings, you can reach out to me.

Fantastic experience: I want to thank premier for having such a great Landscaper Innovative Landscaping are the absolute best in town I’ve spoken to many friends in other hoa’s who also have Innovative they can’t say enough . Thank you again ! We are just so happy .

Negative experience: Unfortunately, we have had a frustrating experience with Premier recently. We submitted a simple landscape request the 2nd week of March, and have been emailing and calling our Premier representative since the 1st week of April, asking for any information or feedback on status/timing beyond the "3-4 week standard email". We have gotten no response, and we are at the 4 week mark now. We provided a quote from our landscaper, detailed list of plants, and pictures. As a home owner paying for this service, we expect some form of timely response, even just an acknowledgement from our representative.

Fantastic experience: I just had the pleasure of being helped by Sara Cazeault at Premier Management in Wilmington, NC. This was an arduous process and Sara was so helpful and went way above and beyond to help me. Sara was very patient and pleasant. It is not the norm these days. Thank you so much Sara!!!

Fantastic experience: Amanda Grub at Premier management was super pleasant helping me obtain a necessary statement for my property. Excellent and expeditious!

Fantastic experience: Sara and Vikki have been absolutely amazing to work with! They returned my calls right away, answered my questions, and resolved my issues quickly.

Negative experience: We called the main branch of premier management in Wilmington and Amanda was so helpful with getting us in contact with the stateside HOA, which has been a problem for the last month. The stateside HOA has not picked up the phone a single time. I’ve made about 9 calls with no response and have left voicemails with simple questions. When we finally got ahold of the stateside HOA, Vicky answered and was not pleasant to talk to. She instantly met us with aggression and said that she is only on the line to answer the “nasty calls”. Which dramatically changed the entire tone of the conversation. All we wanted was to talk with someone because we have no idea what they actually want in the requests. She wasn’t there to help us, she was there to fight with us. When we asked about our requests she said she simply forwards everything to the request committee. She stated that she does not handle anything regarding the requests, other than forwarding the packets. Then when we asked for the contact at the request committee, she said to just ask her the question. It was very confusing to be told in one breath that she doesn’t handle building requests and in another be told to ask her the questions. She never provided us a contact for the building requests and gave a half baked answer to our questions and couldn’t tell our the status of our requests or if there is anything wrong with them. In the future, we would like to see an HOA that will answer the phone in a friendly manner to answer the simple questions of the residents so that new residents can properly start and process anything that is required by the HOA.

Fantastic experience: I live in waterside and have nothing but good things to say about this company! I recently dealt with Brooke regarding a work order and she was quick to respond, professional, and so friendly! Same with her predecessor Kristin!

Negative experience: I would give this joke of an establishment 0 stars if I could. Have been dealing with an issue for a month now about a previous balance that has already been paid and playing email and phone tag to settle it. Finally get to speak to Vikki on the phone and she is rude and condescending. Rather than simply letting me know what paperwork she needs to settle the issue she had a horrible attitude from the beginning of the conversation and just wanted to regurgitate her previous email rather than even hear what I was asking. I don’t appreciate being talked down to and belittled when I am trying to clear up a situation as quickly as possible by providing the correct paperwork. The outrageous HOA fee for our development is just icing on the cake considering it doesn’t look like the outrageous amount of money we all pay is being put to good use anyways.

Fantastic experience: Brooke has been great to work with! Very responsive and professional. Really appreciate her help and expertise.

Fantastic experience: I submitted a request through Premier Management to my HOA for a home project. Brooke and the staff at Premier Management were consistently prompt and professional throughout the process and ensured information was passed seamlessly. I appreciate their help and assistance and look forward to working with them on future communications or projects.

Fantastic experience: Really freindly and responsive. Brooke was able to help me, very quickly, with a few HOA requests and get me squared away on the website with no hassle at all.

Fantastic experience: Wonderful experience working with Premier Management. I personally work with Sara and she is incredible. Communicates thoroughly, responsive, and easy to work with.

Fantastic experience: I mentioned to our HOA management company (Premier Management) that I wanted to bring in some fill dirt on one of my empty lots in Redds Cove subdivision. It is a cleared lot, but has many pot holes and irregularity to the grade. This makes it extremely difficult to mow. We were not wanting to change the grade, but yet just wanting to fill these holes so it wouldn't ruin my mower. This fill dirt would make keeping the grass cut much easier until we decide to build or sell. Allison Norville of Premier management responded almost immediately. She understood our concern, and within a couple days, was able to get us approval. Thank you Allison and Premier.

Fantastic experience: We are new to this HOA and worked with Brooke to have our fence installation approved. Prior to submitting the application, Brooke was very helpful in helping us to navigate through it to submit it completely and correctly. She returned my phone calls promptly and was always very pleasant - and thorough - in her responses. Then recently I had a question about our first payment that we were to make directly to PMC (post closing prepayments). Kandice responded to my question within hours of my email and her response was both kind and thorough. Lastly, the HOA’s rules and regulations that we have dealt with so far are reasonable, easy to understand and follow and seem to keep the area looking great.

Fantastic experience: Great organization! Teri a Cierra are who I have the pleasure of working with. They are very pleasant and super responsive, always willing to help!

Fantastic experience: Kandice, has always been great to work with and she is very responsive which as a Real Estate Agent that is critical in making sure we can get to the closing table on time and with the correct information!

Negative experience: Predicated upon personal experience dealing with Premier Management Company over the past several years, here are my key takeaways: PRM is a company built on excuses. They only appear to excel at giving customers the runaround and collecting fees from homeowners' associations (HOAs). PRM has mastered the art of discouraging communication with anyone in the company who could help. Additionally, their telephone system is non-functional when it comes to making outgoing calls. They foster an "us versus them" mentality in their customer relations, often acting as though customers work for them rather than the other way around. After reviewing feedback from other customers, I noticed several one-star ratings that echo similar complaints to mine. Perhaps it is time for PRM to listen more attentively to their customers' concerns and transform their company culture.

Fantastic experience: I requested a project for my home to the HOA, Brooke supported me with getting everything I needed and more. My request was processed in a timely manner, and I can begin my project. Very pleased with the process and the support!

Negative experience: We submitted our request to build a shed on Dec. 3. We never heard anything until we followed up on Dec. 19, where we found out that Brook, the Community Specialist, did not know where our application is located. Our application has specific description to adhere to the HOA. We had to follow up 2 more times and hit another snag about a photo - the application does not specifically state that a photo is required for a shed that will be built from scratch. We detailed that we are building it from scratch (and therefore cannot produce a photo on how it would look) in our application, but Brook insisted on a photo from Google, and so we gave her one with the correct siding and roof within 4 minutes of her request. We will see if she. Considers that application complete enough to send to the HOA a month after the initial application. That’s how “customer friendly” this company is.

Fantastic experience: Premeir is the best! Brooke French has been helping us so much. We appreciate the whole staff their. We have had them for a management company for 9 years including our last residence. They are the go to management company so do not hesitate to buy a home where you will have them!!

Fantastic experience: Premier management takes care of our HOA, I have only good things to say about them. I would like to take a moment to thank Allison Norville from the Wilmington office for the quick approval of our last ARC request.

Negative experience: This company managed the HOA for my neighborhood. They lack enforcement of the owners that are not following the rules. I am glad we have a new company taking over our HOA. Maybe they will actually take action against the homes that look like trash. Instead of selectively approving or disapproving arc requests, sending out erroneous violations, and lacking correspondence with residents.

Fantastic experience: This is in regard to Amanda Grub from Premier. Fantastic employee with excellent customer service. She took the time out of her schedule to really help me. Kudos to Amanda.

Negative experience: Terrible HOA. They send you violations on new owners' days after moving in and then they allow neighbors who are mad that you bought "their" home to submit complaints without investigating it so they can automatically fine you. Quick to respond to violations but for two months have not fixed a work order for dead trees and allow the construction crew to damage your vehicle. HOA should be out on-site observing the property they manage...not behind a desk in another State. The HOA is responsible for the common grounds and to ensure anyone working at a site protects homeowners assets.

Fantastic experience: I am a real estate agent in Wilmington NC and needed some information about a property we were listing, I emailed PMC's office and within minutes (maybe seconds) Carrie replied with all of the information I needed!

Negative experience: As far as I can tell, this company does not actually manage anything. Rather, they patrol their areas of responsibility looking to register menial complaints of homeowners’ properties, but when there is an issue to which they are responsible for addressing, you’d be hard pressed to speak with anyone, let alone have the issue resolved. I have had a broken irrigation system for nearly a year which they are responsible for and my registration of the problem has gone unanswered and unaddressed for that year. They do not call back, they do not follow up, they do not supervise work being done on the neighborhood. They are an absent company with poor managerial skills. They seem to collect money from homeowners with the intention of offering nothing in return. Stay away from the neighborhoods where these are the HOA managers. I look forward to seeing their standard copy/pasted response to a negative review as confirmation to their lack of actual services. This company is awful.

Fantastic experience: As president of nautical greens, HOA, I have had an excellent relationship with Sara at Premier management. Sara is efficient and reliable. And very accessible for all things I have needed for the last few years. I would highly recommend Premier management.

Fantastic experience: Premier Management Company manages the HOA of my property and I have positive experience in my dealings with them. I primarily communicate with Amanda and she is great! She is very professional and quick to respond to phone calls and emails. Always attentive to the issue at hand by providing needed information and solutions.

Fantastic experience: This is the second ARC request we have made. Both times we received a timely response and Brooke immediately sends us notification. We appreciate everyone who assists with our request.

Fantastic experience: Can’t thank Brooke French enough for her assistance in helping me get approved for a project at our house. We weren’t sure if the HOA rules and she walked us through it and helped us get it approved!

Fantastic experience: Being new to a HOA management Company I have been very impressed with their professional Staff -especially my main contact Allison M. She has already shown me her value to your company. Thank you for the ARC approval. Larry Lonas 7129 Oxbow Loop Murrayville Crossing

Fantastic experience: Cierra was very helpful and patient as she helped us set up our account with PMC by phone. We really appreciate the support she provided.

Fantastic experience: I worked with Sara Cazeault on the HOA for our condo development. She was diligent and very helpful, especially since we had a difficult lawsuit to contend with. I would recommend her and Premier management in the future.

Fantastic experience: Thanks Amanda Grub for your help in getting our account managed for us. Your knowledge of the matter was very thorough and it was a big help. You were prompt with emails and with phone calls.

Fantastic experience: PMC maintains a professional and responsive staff. My assigned Association Manager treats all issues, regardless of import, with urgency and care. The staff is receptive to questions and quick to action. They are consistent, transparent, and helpful. I am glad to have an HOA that so consistently prioritizes the needs of the individual in support of the community as a whole.

Fantastic experience: Amanda was diligent in answering my questions and returning emails in a timely manner. She was professional and precise in her directions.

Fantastic experience: Amanda and Sara have been so awesome to work with at Premier management. They truly go above and beyond to help you with your needs.

Fantastic experience: Brooke was great working my HOA approval and helped me get thru the process. Im a little in the disabled side to put it nicely and she took the time to help. Thank you !

Fantastic experience: I'm a recent retiree and widower. Navigating financial issues over the Internet leaves me feeling more than uncomfortable. However, Cierra Holcombe walked me through my problem precisely and efficiently. Honestly, she would be an essential asset to any company. I highly recommend her. M.Rogers Surf City, N.C. 28445

Negative experience: Edit, I have reached out to the management company multiple times after the response from this review. My rating remains the same. If you want to review the scope of work and reviews of this company, I recommend reaching out to their communities HOA social media accounts to hear from owners in the community they manage and please they are with this company's service

Fantastic experience: I have interacted with several associates of Premier Management Company for the past 3 years, like Rob Dunham, Carrie Lankford, Kimberly Kaiser and Linzie Hanna (they made such a positive impact on every interaction). Each and every associate has been polite, professional and very helpful. I follow several news sites and read many horror stories regarding Home Owner/Community Associations and their management companies. It appears to be fiction, because every interaction I have had with our PMC Manager, Rob Dunham has been very productive and responsive to our homeowner's needs. I have personally interacted with PMC through two separate HOAs and in both, they have been on point and very responsive.

Fantastic experience: Cierra Holcomb was tremendously helpful and quickly resolved my issue with pool fobs not working accurately in a community Bryant Real Estate manages. She had great communication and was prompt with my request. Highly recommend working with her directly if you are able!!