SPM Residential Services

Fantastic experience: Lonnie has been exceptional to work with! She’s super friendly, reliable, and has addressed all of our needs timely. She is truly amazing! Property management is hard, and she makes it look easy which a huge testament to her. Thank you Lonnie!

Fantastic experience: I've been my unit a little more than two years; I am pleased with the complex and appreciate how it's managed by Ms. Lonnie Wilson. There are no rowdy tenants, the grounds are well-kept and interior maintenance emergencies are dealt with immediately -- day, night, or weekend. Lonnie is responsive and keeps on top of other issues (tech and/or accounts), freezing weather instructions for pipes, etc. She is accommodating (I keep my handicap mobility scooter out front next to my patio). Kudos to Lonnie Wilson and SPM Management.

Fantastic experience: We rented a 3-bedroom home through SPM Residential Services for 4 years and truly loved the house. Unfortunately, the owner decided to sell, and since we were also ready to downsize, it was the right time for us to move on. Throughout our entire lease, maintenance requests were handled promptly and professionally. Every issue was addressed quickly, and communication was always clear. When it came time to move out, I carefully reviewed every detail of the contract and made sure everything was completed as required. As a result, we received our full security deposit back with no issues. Hahle, our property manager, was especially easy to work with and always helpful. I would absolutely rent with SPM again and highly recommend them to anyone looking for a well-managed rental experience.

Fantastic experience: This review is for Cassy Sholar who has been my property mgr. for almost 10 yrs. Her work ethic has been at the excellent level over that time.She is so proactive in managing my two properties anticipating all my needs , getting answsers promptly,fixing problems and diligently getting the best rent for them.

Fantastic experience: In December 2025 I purchased a home in Leland as an investment property until I can retire there in a year or two. SPM Residential Services did a fantastic job guiding me through the process and kept me updated on possible renters. I was very plesently surprised to have the house rented out within five weeks of the purchase date. It was all thanks to the hard work of Cassy and the entire team.

Fantastic experience: I felt so connected from day one. Everyone was professional and more than willing to go above and beyond. This was the best choice and I am grateful to the staff and most importantly management Nicole for being an angel. She took really good care of me. I recommend the experience to everyone!

Fantastic experience: We have worked with SPM, specifically Hahle Kirkland, for approximately 20 years. SPM has earned its strong reputation among both homeowners and renters for good reason. As a military family, we have relocated frequently due to PCS orders. Fortunately, we have been able to retain the homes we purchased and lived in at several duty stations. These properties are not simply “investments” to us—they are homes we have personally lived in and continue to care deeply about. Hahle currently manages two long-term rental properties for us in Wilmington and provides a level of care and attention to detail that mirrors that of a dedicated homeowner. Hahle is the consummate professional—highly responsive, knowledgeable, and proactive. Her guidance is consistently timely and well-informed. Through SPM’s professional marketing and screening process, she has secured reliable, trustworthy tenants for our properties time and again. SPM maintains a structured, preventative approach to property management. They conduct regularly scheduled walk-through inspections and provide detailed reports that keep us informed of any emerging concerns, allowing us to address issues before they escalate. They coordinate biannual HVAC inspections and routine maintenance, manage repairs of all sizes, and have capably supported us through property needs following hurricane events. This proactive model benefits both homeowner and tenant by ensuring systems and appliances remain well maintained and up to date. Additionally, SPM handles vendor coordination, consistently sourcing reputable professionals who perform quality work at fair and reasonable prices. We recently encountered a unique situation with one of our properties, and to say that Hahle went above and beyond in supporting us would be an understatement. We cannot recommend SPM and Hahle Kirkland highly enough for their professionalism, expertise, and exceptional customer service.

Fantastic experience: I was an owner and used SPM for 5 years renting my property. I had nothing but positive experiences and would like to highlight Hahle K as an excellent property manager. She was expedient and concise with communication and was extremely flexible at finding solutions when things came up. I would use them again!

Negative experience: Horrible management and communication between property manager, owners, and tenant (me). Didn't tell me they were going to charge me for maintenance requests that literally should have been fixed before I even moved into my place. They are charging me $365.57 for window screens installation even though one window never had a screen and the contractors that installed new windows, broke the one original screen. I was never informed that I was going to be charged to get new screens which is ridiculous, it seemed that the owner would pay for it since it is their property, not mine. I obviously would not have requested/wanted to pay $365.57 for new windows screens to a unit that I do not even own and am just renting out.

Negative experience: As a tenant, they are unprofessional. They've sent a contractor to the place without notice. Their communicationa are always too informal. For a lease renewal, they set a due date, changed their mind, terminated the renewal, and reinstated when I called. Its always hard to get ahold of them. Not fun dealing with them as tenants. I moved into a Tribute property recently. They are a better company to rent with.

Fantastic experience: I live at The pearl downtown and Nicole Sommensel is the property manager here. Since she has taken over for this building and the one across the way, I cannot say enough wonderful things of what she has accomplished in a short period of time. She is extremely responsive and in a year and a half that I have lived in this building she has made the most progress so a huge kudos to her for really getting things done!!!!

Negative experience: We were renting at the Mini-Pearl for 1 year and did not have A/C for 12 days IN THE MIDDLE OF A HEAT WAVE and we didn’t get any refund for that month. No discount and we were moving out during this time. There are no windows in the master bedroom so if you don’t have A/C it’s total hell. We cleaned the apt to get our security back in 88 degrees. Trash is a nightmare. Always spilling out into driveway and no one in management cares. They sent a guy to clean it up once and it was a LOT OF TRASH. Loose items, food scattered about and of course, poop from dogs! Fun! Also in 1 year they vacuumed the carpet ONCE. Being a building that has so many dogs you would think they would schedule it more often but nope(!) There were pee and stains everywhere. I’m sorry I had to leave this review as it came up in conversation. They are also hard to get a hold of, plan to cycle through people that get fired and new people that have no idea what’s going on.

Fantastic experience: I began searching for a property manager in early September and reached out to several in the Wilmington area. Charlotte Yow responded quickly and immediately scheduled a call to discuss my situation. Over that month she continued to answer my questions and concerns and followed up frequently. Once I decided to use SPM Residential Services, she worked through the contract signing and then passed me on to Randall Sessoms for the Onboarding Process. Randall continued to deliver professional communication and we worked together to ensure all repairs were completed and the unit was rent-ready. My interactions with both Charlotte and Randall were key in my five-star review. I am now working with Michelle Mcdermott and Shane Scollins on getting a renter in place. They have provided me with Traffic Reports on the unit, as well as given me needed information on the rental market and recommendations on next steps. I have been very satisfied so far. Although the unit is still not rented, I understand the reasons, and I feel once it is rented, the experience I have had so far indicates that the service and relationship will continue to be professional and high quality.

Negative experience: If I could give this company negative stars, I would. Renting from SPM (Sweyer Property Management) has been a non-stop nightmare for my daughter’s business from DAY ONE — and somehow, they’ve managed to get worse with time. Let’s start with utilities: Her water is supposed to be INCLUDED in rent, yet Cape Fear Water came into her business in front of clients threatening to SHUT IT OFF because previous rental company failed to pay the bill. Humiliating and completely unacceptable. Fast forward a year, and now she’s mysteriously getting monthly water bills — not from Cape Fear — but a completely different company. No explanation, no usage logs, just bills for a space that barely uses water other than for washing hands and tools. Sketchy? Absolutely. Oh, and the Wi-Fi? Cut off without warning. — yet somehow tried to make HER call the company to resolve their mess. And while she had clients in her space, one of their own employees had the audacity to walk in, act passive-aggressively, and trash-talk their own company. Totally unprofessional, made everyone uncomfortable, and further showed the chaos behind the scenes. It gets better: They didn’t even have a KEY to her unit. Let that sink in — the management company had to ask her for a key to the business they’re supposed to be managing. Let’s talk emergencies — a blaring siren in a closet she doesn’t even have access to has gone off for days at a time on weekends, with no one responding. Apparently, that’s not an emergency in their eyes. Now for the most infuriating part: She has two designated parking spots for her business. One of the signs broke (either due to weather or someone backing into it), and she reported it immediately. Two weeks later, still not replaced. In that time, a RESIDENT parked in her spot — so her client parked elsewhere in the same lot, and got towed for $180. Not only did my daughter have to cover that bill, but her client also missed a flight to her best friend’s wedding. All because SPM couldn’t be bothered to replace a damn sign. She’s been calling their "emergency" line all night. No one answers. She’s reached out to the property manager (Nicole) repeatedly. Crickets. To say this company is unprofessional would be the understatement of the year. They are disorganized, negligent, completely unresponsive, and absolutely should NOT be managing properties — residential, commercial, or otherwise. If your business or livelihood matters to you at all, stay far away from SPM. SPM — do better. Or better yet, get out of the property management business altogether. You are actively hurting the people who rely on you.

Fantastic experience: I have a truly unique perspective in working with Sweyer Property Management (SPM) for the past 10+ years. I have been a landlord for two different properties that SPM has managed for me and in addition, I was also a tenant with SPM for 4 or those years. (I also once purchased a property from their portfolio that they alerted me about.) I have interfaced with many members of SPM's staff including Michelle McDermott, Charlotte Yow, and Hahle Kirkland, as well as their CEO, Dave Sweyer. Every one of these aforementioned people have been extremely professional in every situation that I have had and this also includes SPM's various office personnel, their property field inspectors, and their maintenance subcontractors. My current property manager, Hahle Kirkland is outstanding. She is very knowledgeable, detailed, responsive, and so easy to deal with. I have worked with Hahle when I was a renter for one property and then later on as a landlord for a different property. What really impresses me about Hahle is how even-handed she is in handling whatever problem arises. She is completely fair when addressing any situation and treats both the tenant and landlord with respect. She has vast experience and her decisions and guidance make both a tenant feel that the manager is truly listening and addressing their problem while at the same time shepherding the landlord through a tenant request and providing sound recommendations for a reasonable solution. Making decisions on what to do for a leaky faucet are easy, but how to handle the real life situations that inevitably arise like a tenant needing ADA accommodations, a landlord needing to retake a property for personal use in the middle of a lease, or a tenant finding a new job which requires a move - these life events all happen and having an experienced manager such as Hahle to walk everyone through the options is a godsend. I highly recommend SPM as a property manager for any potential renter or landlord. They are the epitome of a five star business.

Negative experience: They add extra charges without warning… which isn’t legal. Did not repair our HVAC system during the heat wave until I brought NC law to their attention. They didn’t even bring us a portable. Do not rent from these crooks. I wish I could give zero stars.

Negative experience: Mary Faye Lindsay was extremely rude and unprofessional our entire time renting. Kindness goes a long way. Would not suggest for renters.

Negative experience: Be careful of pushy property managers/leasing agents that just want to fill vacant locations ASAP. Right after I got married me and my wife wanted a bigger place, I was approved for a location only to be told that it would not be available for me on my move-in date 3 months later after my current lease was up. They said the property would already be leased within 10 days of it being vacated. 3 months later the property was still available and had not been rented yet. The price even had to be reduced on the rental to get it rented. So now the owner of the property is receiving $1'200 less per year vs when I was approved for the property. When I moved into a different property managed by them, it had a strong pet odor in it. Even though I had already mentioned this to them before I sign the lease they refuse to provide any more cleanings for the property or carpet. The carpet was also torn and worn but I did not get any attempts to remedy the situation. I have allergies and this was not acceptable! My experience was not client centric but SPM centric. I did not feel that they have my best interest ior the property owners in mind but only theirs. Be careful of these tactics when working with them!

Fantastic experience: Cassy Sholar is a top notch Property Manager. I don’t often need to interact with her, but I recently needed help with an issue. She pointed me in the right direction to get my issue resolved and was there when I needed her every step of the way. Kudos to Cassy!

Negative experience: SPM is hands-down the most incompetent rental company I’ve ever dealt with. In just one year, I’ve seen at least four different property managers—none of them know what they’re doing. They didn’t even have a key to my unit and had to borrow mine just to make one. They let my Wi-Fi get shut off because they never paid the bill from the start. The turnover is constant, the communication is nonexistent, and they can’t manage the rentals they already have. Absolute disaster of a company.

Fantastic experience: I’m very pleased with the service provided by SPM Residential Services in securing a tenant for my property. From the start, they demonstrated a strong understanding of the local rental market. Cassy Sholar and her team conducted a thorough market analysis and provided well-reasoned recommendations on a competitive yet realistic rental price, which helped attract quality tenants quickly. They also offered valuable insights on how to position my property effectively to stand out among similar listings in the area. Their marketing strategy, responsiveness, and professional handling of tenant inquiries made the entire process smooth and stress-free. I’m very satisfied with the outcome and highly recommend their services.

Negative experience: If I could give Sweyer Property 0 stars, I would. If you are looking to rent a house, save your time and money and go elsewhere. To start, the property management staff are rude. Mary Faye was dismissive in every email I received from her and made it feel like my questions were a burden. I have never dealt with a property manger as rude as her. Every time there was an issue with the house, they would find the cheapest company that would do poor work and leave my house worse off. The workers would track dirt all over my house, staining my carpets. They would make my house smell of smoke, knocked a ceiling light globe off, and instead of replacing it, they pulled one off from the closet to cover their mistake. They put a new fence in the backyard and in a couple of days, it was already tipping over. They attempted to clean my vents out, but then my drain still backfilled everywhere. These are just a few of the issues I dealt with. When it came to getting my security deposit back, they “didn’t have proof of their service team errors” but in reality, it was all documented in previous work orders that they deleted when they switched over to a new online portal. They also stopped prorating the Resident Benefit Package without informing me. Mary Faye initially promised to fix this error and credit my account for the months I paid for double renters insurance. However, she later informed me that there was nothing she could do. As a manager, she should be aware of these updates and notify all tenants in writing about any changes like this. Sweyer is a scam and will do anything to take your money. Please please do yourself a favor and go elsewhere to rent so you don’t have to deal with these rude staff or careless maintenance team.

Fantastic experience: Lived in an apartment with SPM as the landlord after they acquired the property from a previous property management company. No issues and they never bothered me once. Would rent from them again.

Fantastic experience: I have had an amazing experience with SPM Residential, specifically working with Nicole Sommese. She is communicative, thorough, and very easy to work with. She deeply cares about all of her properties and the people living there. 10/10 recommend.

Fantastic experience: Thanks for making the rental experience safe and enjoyable for my girls! I wish all landlords/rental companies were as professional and dedicated to ensuring properties are safe and livable (no property issues) I would highly recommend your properties!

Negative experience: they withheld over $600 from my security deposit for painting. the wall had NORMAL wear and tear. they seem like they’re notorious for nickel and diming every single one of their renters upon move out. i have lived in countless townhomes/apartments and have never not received my full deposit back.

Negative experience: WORST PROPERTY MANAGEMENT COMPANY IN WILMINGTON. I wouldn’t recommend my worst enemy to this property group, there is so much lack in communication it is baffling, the tenants are the very least of their priority unless it’s to pay your fees, or rent. Do yourself a favor and steer clear of this company. From cleanliness, maintenance request, basic communication about issues, or calling for a simple question you will get no response, the unprofessionalism and disrespect for an on time paying tenant is not only disheartening but disgusting behavior as a business.

Negative experience: I usually don’t do reviews of places, even if I have a small issue with them, but these people are complete scammers and con artists. I submitted an application for a rental unit I wanted, immediately after viewing the property, and was charged $75. I got an email shortly after saying the rental was already spoken for and had been spoken for since the week before! I asked how to get my refund, as why in the world would they have allowed me to do an application for that specific address (let alone let me view it???) knowing it had already been spoken for, and the lady said that it was non refundable and they always take backup and alternate applications for properties even after they have been spoken for. The craziest thing is, the property that I viewed is STILL UP AS AVAILABLE on their website and on Zillow! These people are low down dirty disgusting thieves and I will never EVER even think about doing business with them again in the future! Also I will be calling my credit card company to dispute this application charge and will be reaching out to the BBB to report this unprofessional and unethical joke of company. I’m sure they will probably have some lying BS response to my review also.

Negative experience: They will rent you a place that needs work. and when you do whatever you can to make it nice, when you move out they will still try to add multiple of fees to take most of your Security Deposit. I got charged 35$ for 2 missing light bulbs that were missing when I moved in. I sent them multiple of photos of how bad the property was, then I still got charged the same issues when I moved out. Such a waste and a SCAM

Negative experience: Do not recommend, charged for paint at the end of 2 year lease, which was just regular wear and tear. I’ve never been charged for paint in all of my renting.. that’s something the rental company should have just taken care of after each occupancy… they also do 2 inspections a year which I understand to a certain extent.. if the first one was good why keep coming back.. the only reason why they got a 2 star is bc if the house needed anything maintenance they took care of it right away!!! Stay away if you want to not get your full security deposit back bc you have to pay for them to paint it with cheap paint nonetheless..

Negative experience: I'd never recommend sewer property management to anyone. I've publicly announced how awful of a company it is to friends and family. Rude staff, extreme amount random fees, long response times, all contribute to their horribleness. It really feels like you don't own the property you pay to live in. They are money hungry rental company that only value the dollar amount they can scam out of you. Don't bother hanging any pictures or wall decor. Upon moving out I was billed over $1500 for problems that existed before my move in. The "paint" was peeling off the walls in the bathrooms prior to my arrival. Of course, I had to cover that along with nails that were in the wall from the previous tenants. Outlet covers that were broken upon my arrive, I was billed for. The list goes on for miles on reasons to never engage with this company. Others share my opinion as they hold a 1.8-star rating on Yelp. Worthless company with disrespectful staff.

Fantastic experience: I loved renting from SPM. I applied for a property and it was no longer available. The team made it very easy to find a new place to live quickly. They always handled any maintenance quickly and even had someone come out to fix my AC over the weekend during summer months.

Negative experience: I should have noticed the red flags with this company upon receiving a call the day before moving in stating my floors were not down in the unit. They offered money off my next month’s rent if I wanted to move in and wait for the flooring to be installed. If properly notified, I could’ve stayed in the rental I was moving out of a little longer. Then the flooring didn’t come when they said it would and the contractor they used to put it down was a fluke. It took them two weeks the place flooring for a 2 bed/1bath. They took more smoke breaks than getting the job done. The person assigning the job chucked it up to my busy schedule which was crap as I tried to be available as much as possible between working and being in nursing school at the time. Tenants are also unaware of changes made to things they are paying for. The package for the filter service was initially a voluntary service but turned mandatory. It stated you are to receive filters monthly under this service. Filters changed to being delivered every other month without notice. Then when inquired about, only then was I made aware that I was still paying for a monthly service but would only be receiving the filters every other month. Then upon inspection, when these two month old filters are in and filthy you get charged for a dirty filter all because you haven’t received the new one yet. Some of the early move-out requests of were a little ridiculous as I’ve never rented from anywhere that charges a tenant so grossly for services they should provide upon exiting a unit as standard for preparation for the next tenant. I would NOT recommend this rental company to anyone which is sad because it’s one of the largest in this county and surrounding counties for rental properties.

Negative experience: I’m going to echo what some of the other reviews have already stated. I rented with Sweyer a few years ago and each time we would try to address a situation with them, like needing assistance with repairs around the house, it was met with “do you think it’s cost effective for us to help you or can you figure it out yourself. Check out Home Depot”. They made you feel like an inconvenience and that renting from them was a privilege. Sweyer is one of the reasons people have trouble trusting property management companies. There is no oversight and support and I will reiterate, they make already vulnerable people feel like an inconvenience. I hope they learn from these reviews and situations like the one I am in with my old roommates but history shows that they never will. There are better management companies out there! Unfortunately Sweyer does have a pretty wide range in Wilmington!

Negative experience: RENTER BEWARE! I’ve been living in this house for four years, and I’m really not happy with how things are being handled as I prepare to leave. It’s frustrating to have people coming in for viewings while I’m in the process of packing up. I’ve tried to communicate with the property manager, Rodney, about my concerns. I told him that the house wasn’t ready for showings and that I wasn’t comfortable with people coming in while I’m still trying to pack. He assured me that the viewings would be managed with an agent, but when I asked for the agent’s contact information, he told me the agent could change the schedule at any time. On Saturday, there were two scheduled viewings, and I once again told the agent that the house wasn’t ready. I tried to follow up with Rodney, but the agent informed me that only two agents were available and they could block showings up to a certain point. Now, Rodney isn’t responding to my concerns, and I’ve noticed that more viewings have been booked. Between managing my work, kids, and packing, I’m already overwhelmed, and now I have to worry about preparing for additional showings on top of everything else. Another issue I’m facing is that they asked me to re-sign my lease with a significant rent increase. However, I recently found out that they are listing the house for rent at a lower price than they wanted to charge me. I’ve lived in this home for four years, raised my children here, and now they’re making my departure much more difficult than it needs to be.

Negative experience: Our experience was horrible with SPM. When we applied for the house that we wanted to get we were told to put in an application. My husband and I both put in the application ($75 each)and as soon as we were approved we were told that the house was already under contract. We continued to try to work with them on other possible properties for rent and the next one that we wanted had a clause in it saying that we needed to pass the pet screening process (this was not on the original house or on some of the others that SPM has). Our pets were not acceptable (which is fine and totally understandable). At this point we asked for a refund for the application fee since the house that we originally wanted was unavailable when we applied for it. We were told, and I quote, "Hi, We are not going to refund the application fee as it had pending application on the ad. Plus it states nonrefundable." (it also did not say pending application or required pet screen approval) The other companies that we worked with always told us the conditions for pets and when a house was either under contract or had pending applications so that we would not waste our time or money. I will never work with company again and will also encourage any friends and family looking to rent or buy to explore different options.

Fantastic experience: I want to share my experience with SPM Residential Services. It is a nice property management with a nice staff. If you contact them they will reply to you as soon as they can, and I do believe this is an essential part of my review. If communication flows and they take care of your needs and they solve them as soon as possible then this is a company that deserves a recognition. Please continue providing this good customer service and thank you for being there when we need you most. Mr. Rodriguez

Fantastic experience: Michelle and the rest of the SPM team have been awesome in helping getting our property ready and on the market. Very professional and organized. Couldn't be happier and would definitely recommend to anyone needing property management services!

Negative experience: Unfortunately, our experience with Sweyer Property Management was a nightmare. We moved into the 3956 Echo Farms property that they had and still have available. The day that we moved in, contractors were in the house painting over the ceiling. Painting over what you might ask? Well, we found out later on that they were wet spots. That same day, we were also told that a few of the ducts were sweating. Three weeks later, and our ceiling begins to sag in a straight line from the kitchen to the living room. Turns out, the entire unit was un-insulated and water was condensing on the exposed duct work. Our first question was when could this be fixed? We had a back and forth with our property manager that basically amounted to a “we don’t know”. Okay, how long will it take? At first, the answer was 2-3 weeks AND we couldn’t be in the property while they were making repairs. Okay, will you provide accommodations for this massive inconvenience? “No”. Okay, will you at least prorate our rent for the time that we will be gone? “It depends”. They also put in a huge dehumidifier which ultimately did nothing but increase our electric bill by $100 (which we were NEVER compensated for). ADDITIONALLY, the dishwasher had been unknowingly leaking onto the floor for who knows how long, ruining the LVP and requiring another repair that they were unsure of when could be done. The dryer duct leaked constantly for no apparent reason (probably an insulation issue as well), the uneven flooring in the laundry room also caused our personal washer’s belt to come misaligned multiple times, the electrical outlets and switches were hit or miss on whether they wanted to work or not, and once the ceiling was ripped out there were galvanized pipes still in place (which are no longer used because of safety concerns, there was a lawsuit many years ago that now prohibit their use). So here we are, moved in at the end of July and it is now October. They start telling us repairs may be more like 4-5 weeks. They still cannot give us a start date but we start looking at places to stay while they do the repairs. When we finally do get a start date, they tell us they actually have no idea how long they will take and that the lease should probably just be terminated. Granted, they gave us this option a few weeks prior, but I’m a full time nursing student and my partner is a full time teacher. We shouldn’t have even been in this situation in the first place if they would have done a better inspection prior to moving us in and taking our money. So, we moved. We got incredibly lucky and found a great place in the knick of time. The landlord did NOT want to prorate our rent, which isn’t Sweyer’s fault necessarily but was still worrying as it seemed Sweyer would have been unwilling to eat this expense themselves and instead would have let it fall onto us. Which is unfair, as we wouldn’t even have been in the property and shouldn’t have to pay a whole month’s worth of rent. They also attempted to withhold $300 from our security deposit to repaint some walls we had pictures and tvs mounted to. After pushing back against what would have been highway robbery (if this entire experience hadn’t been that already) they decided to give us the whole deposit, the first logical decision throughout this entire ordeal. There’s a lot more to it, but this is the gist. I cannot recommend this company or property to anyone, stay clear of them both.

Fantastic experience: Being a tenant of SPM has been a pleasure! Everyone loves great property management & Ashley has been nothing less than amazing! Very understanding & goes above and beyond in anyway she can to make sure her tenants are at ease! Most definitely appreciated!

Fantastic experience: Excellent service with SPM. Cassy, Michelle, and Charlotte have been superb helping with property management. As of 2025, Cassy has been doing an excellent job as the property manager. She is professional, friendly, and responsive to communications. Much appreciated.

Fantastic experience: I bought a home from out of state. Just got on board with SPM and so far very pleased with the service. They seem to check all the boxes for landlords like myself. They have a team of people that seem passionate about what they do. I've been mostly working with Michelle during the process and feel confident in her service. I've also just met Cassy as she is the specialist in our area. She's definitely very knowledgeable and hopefully this relationship will lead us into more investments in the future.

Negative experience: Save yourself the headache and trouble and stay clear of renting from this company. Their communication is TERRIBLE, anytime you have a problem they treat it like the biggest inconvenience. From the moment we moved in until we moved out (10 months) I had reoccurring issues. Be prepared for them to rip you off for your security deposit! We left our place spotless, I followed their move out cleaning requests, cleaned the place top to bottom and they still withheld almost $500 for a cleaning fee from us. We probably left the place nicer than when we moved in. They are shady, if you have an alternative I highly recommend staying away from this company. I would never rent through them again.

Fantastic experience: I am a landlord living 5 hours away with a rental property being managed by SPM. Since the very first moment when I reached out to them to get a quote, the process has been very smooth. Charlotte was my initial contact to answer my questions and get me setup with my onboarding specialist Michelle. I worked with Michelle for a few weeks getting the house ready and she was fantastic. She answered all my questions quickly and thoroughly. She helped me setup contractors to come in and do the work that I couldn't be there to do myself. She put out a great listing and got my house rented in less than a month from the first contact with the company. I would highly recommend this company and these people. They are great at what they do.

Fantastic experience: I recently engaged, Michelle Earl, and her team to find a new tenant for my property in Supply, NC. If you’re familiar with the area, then you know Supply is out in the country so it can be tricky to find a tenant. They did a great job, advertising the property finding and screening a tenant for me within a few days of the listing going live. Their engagement and communication was excellent from the beginning through the end of the process. Highly recommend!

Fantastic experience: Michelle Earl and her team were amazing every step of the way. Our property needed a lot of work in a short amount of time and they got it done. Can't recommend their services enough!

Negative experience: Ok to rent with, but be prepared for when you try to move out, they will try to take everything possible from your security deposit. They are notorious for it and it is borderline criminal, take this as a word of warning: document absolutely everything when you move in and move out or they will use it against you. They initially charged me and my fellow tenants 715$ for the items listed below, and then reduced it to 475$ after we contested it. They will probably reply to this and say “we don’t have a record of you” or “we evaluate all move out inspections fairly” but trust me, they are crooks. Again, take this as a warning. DO NOT rent from SPM Residential unless you want to lose your security deposit.

Negative experience: Do not rent with sweyer. You can leave the property in pristine condition and they will still find any BS reason to keep your security deposit. I just can’t wrap my head around the fact that this property management company keeps everyones security deposit but everyone still complains that they are moving into damaged homes. Where is the money that you’re keeping actually going if you’re charging everyone and not actually up keeping the property. Read the reviews this is a very common experience!!!!

Negative experience: Don’t rent with sweyer unless you DONT WANT TO RECEIVE YOUR SECURITY DEPOSIT BACK- FOR NO REASON. I rented with sweyer for a year and upon move out the house was immaculate and EMPTY. I patched the few holes we had made from mounting 2 televisions with spackle and sanded them down so they were ready for paint. 20 days had passed and no word about a security deposit and when I emailed them they sent a breakdown stating we weren’t getting our money back. They charged $1,117 for “dry wall repairs and paint” for a couple small holes that were already spackled and sanded. They also charged for a broken cabinet that was BROKEN WHEN WE MOVED IN. (I have a picture of that with a date and time stamp from the day we moved in) they charged us for “burnt out lightbulbs” which is just not true considering the video we took the day we moved out every single light is on. They also charged us for “trash removal inside and outside of property” when every piece of trash was removed from the house. They really are just scammers. 2k of a security deposit im not getting back because of made up damage. I was expecting them to keep some of the deposit to paint over the patched holes and there were also broken blinds in the living room but $2,000 for the MINIMAL damage that was in the house is INSANE. Don’t bother renting with these money hungry scam artists I’m honestly disgusted! Disregard the owners response below of jumbled nonsense Just don’t fall victim to this like I did! These people are not honest and they are not fair- it’s that simple.

Fantastic experience: SPM and their vendors rushed to make arrangements to maneuver awkward appliance positioning and replace a broken water heater on short notice before a holiday weekend. Not only did they provide quick service, but everyone was communicative, responsive, kind and helpful. I'm very grateful for their quick attention!

Negative experience: I had to move cross country and needed a property manager to handle my home in NC. After our initial meeting I detailed that I had a specific family I wanted to rent to as well as a small list of things I needed done to the house before any showings (items like cleaning). Sweyer not only immediately disregarded my requests, but also were extremely rude and disrespectful to the family I wanted to rent out my property. Before I knew it Sweyer almost had my home rented out to someone completely different and my home was still not even cleaned or ready to be moved in. They obviously have their own agenda and do not take the homeowners requests seriously. STAY AWAY! Edit: The owners response down below is actually all lies. None of that happened. Be smart people!

Fantastic experience: The team has done an outstanding job in supporting us as navigate the process of putting a home on the rental market. Charlotte, Michele, and Mary Faye have all been professional and helpful every step in the way! Communication is clear and timely , and all questions are answered thoroughly. We know this team will ensure that our home is well maintained and safe for our tenants’ enjoyment. Thank you all so much for all you do! We look forward to a long and successful working relationship with SPM.

Fantastic experience: I recently relocated from Raleigh, NC to Wilmington, NC for a new job opportunity at one of their branches. Upon my arrival, I urgently needed to find an apartment. Despite the chaos of the situation, one person truly stood out during my search - Ashley Valenzuela. Ashley's exceptional kindness, understanding, and unwavering support made the entire apartment hunting experience more manageable for me. Her assistance felt like a weight off my shoulders amidst the whirlwind of relocating. After moving in on July 1st, I encountered a few challenges during the initial weeks. However, Ashley was always there to help me navigate through these obstacles. For example, when my car was towed from the parking lot due to a misplaced parking pass, Ashley promptly intervened and managed to have the $250 fine waived, ensuring a speedy resolution. Her remarkable responsiveness and problem-solving skills left a lasting impression on me. Having lived in Myrtle Beach, Charleston, Raleigh, and now Wilmington within the past three years, I have had various experiences with landlords. Without a doubt, Ashley Valenzuela has surpassed all my previous landlords. Her genuine kindness & caring have not only made her an exceptional landlord, but also a friend. If you are in search of a new apartment with an ideal location, modern amenities, and an outstanding landlord, I highly recommend renting from “SPM Residential Services.” Sincerely, Drew Broderick

Negative experience: Please DO NOT rent from SPM unless you don’t mind loosing your security deposit. I was charged $825 to repaint minor spots on the walls at time of move out (pictures attached). This was from normal wear and hanging things on the walls. They will find ANYTHING wrong with the house to keep your security deposit even if it was from the tenant before. Thankfully I took pictures of the damages the day of move in, which I had to send to the property manager in order to prove it was not me. If I had not taken those pictures they would have gotten away with multiple extra charges that were not from me. Also mind you, I’ve rented multiple apartments and have ALWAYS received my security deposit back in full.

Positive experience: The management company staff are professional and responsive. However, as a tenant, renters needs and privacy will be neglected. As the business loyalty is to the landlord not the renter. If an applicance needs to be replaced you are at the will of the landlord and are not guaranteed a like for like replacement. You have semi annual home inspections throughout the term of your lease. And at the end of the lease you will have daily viewings of the property for the last 60 days while you still inhabit the property.

Fantastic experience: Hahle and Evangeline made our move-in seamless and answered all of our questions and concern. They went above and beyond to be sure we understood our lease, and we're very patient with all of our questions about things related to the property and the surrounding area. As a real estate broker and rental property owner, I appreciate great service in our industry. I wouldn't hesitate to use your company for property management.

Fantastic experience: I’ve been a tenant under Sweyer for about two years now at two different locations. I’ve truly enjoyed it this past year because I’ve had Jill Hatfield as the property manager. She is very comprehensive in the work she does, and ensures that there is effective communication. I truly appreciate the amicable approach. When I first spoke to her I had a conversation with her and i was misinterpreting some things and without hesitation she knew and rephrased and displayed great patience and understanding! Definitely a good review for her!!! Thank you so much Jill!

Fantastic experience: We recently got the keys to our first shared space together and it could not have been more efficient and convenient. I have never gone through a realtor to rent, and have always been a little apprehensive to do so, but am so glad we did! We walked in to an immaculate house ready to start living. With twins on the way it was such a relief to not have to scrub, and clean, and chase down a landlord, everything was perfect and they respond within the day if you have an issue or need anything! Any forms or paperwork we had to fill out were well worth the time to get the experience we received.

Fantastic experience: ** update after over a year** Hahle is still fantastic and as helpful as day 1. The level of communication, care, and support is till amazing. Highly recommended.*** worked with Michelle Earl and Hahle Kirkland on listing one of our properties. Both were professional and very timely in their communication. What I found great is that they reported even the smallest items that needed to be addressed prior to renting the property. To me that shows that they care about the owner as much as the tenant! Highly recommended to list your property as well as to rent from them.

Fantastic experience: I was so apprehensive about using a property manager when I decided to rent my home out, but Sweyer has made this such a breeze. Charlotte came over initially and made us feel at ease about renting. Michele came to make sure the property was top notch for renting (and was wonderful to work with) and Liz has been AMAZING whenever issues arise. Just recently my homeowner's insurance was threatening to cancel our insurance unless the gutters were cleaned, and Liz handled the issue immediately and had it addressed within 24 hours! I was so impressed. This isn't the first time she has come through for us in a pinch, so we super appreciate her! If you are feeling apprehensive (like I was) don't hesitate to let these amazing people manage your property. I have no regrets whatsoever and rest peacefully at night knowing my home is in good hands!

Fantastic experience: We just moved to NC and leased a property managed by Sweyer PM company. Everyone was amazing. Jensen helped us through the process and was very accommodating for our move in date. Maintenance requests have been handled by the next day. All questions have been answered same day or next day. Great experience from start to finish.

Fantastic experience: Great experience using the Leasing Services with Sweyer to find my new tenants and worked closely with Laura Wyte. Laura is professional, clearly outlined steps along the way, proactively told me when to expect things, always delivered and allowed her personality to shine through emails. Thanks Sweyer.

Fantastic experience: My family and I are new to renting and new to the area. We've heard both the good and the bad (mostly bad unfortunately ) with regards to rentals and property management companies. Needless to say, we were a bit worried. However, we were unBELIEVably fortunate to have Sweyer Property Mgmt. as our very first experience!! Virtually seamless and swift experiences from beginning to end on most, if not all, of our dealings so far! I can't express enough how appreciative we truly are. Thank you Sweyer for making our new home FEEL like home. EXTRA special mention of Cassy Sholar! In our humble opinion, she is top tier and deserves to be recognized for her attentive, caring, and diligent disposition. We need more Cassys in the world!

Fantastic experience: Michelle was great to work with and had an extremely good eye for detail. She went above and beyond to make sure my house was rent ready for my tenants. I feel in good hands with Sweyer!

Fantastic experience: I am an out of town owner and Sweyer Property Management takes care of everything. They are the secret sauce to successful ownership. We have three properties with them and hope to continue to grow. Respectful, responsive and fair. They continually balance the tenant/owner needs.

Fantastic experience: I have been renting from Sweyer Property Management since April and have only had positive experiences with them! Their team is super friendly and prompt. Anytime there is an issue in my home they address the situation in a timely manner and the problem is resolved. I highly recommend using their services!

Fantastic experience: I have been using Sweyer company nearly 9 years. My Property manager is so sharp, so intuitive. She has a job done before I wake up. I could not have done without this sharp and intelligent young woman. Thank you all for your hard work and dedication.

Fantastic experience: Laura at Sweyer Property Management is BEYOND an asset to this company. She stuck through a very difficult tenant situation for a Property I was selling for the owner. She was ready to reach, detail oriented and an expert in her field. If you need someone to handle your Property like their own - call Laura.

Fantastic experience: Michelle at Sweyer has been a great help to get my house rent ready. I have had an incredibly hectic move and left a lot of incomplete tasks. She used her team of experts to assess the property, make recommendations, and get repairs done in a timely manner. It is now rent ready and on the market. It gave me peace of mind to know she was taking care of my property.

Fantastic experience: I was a renter from another state, living for one year in a home managed by Sweyer Property Management and I cannot say enough positive things about my experience in ALL of my interactions with Sweyer. I would leave a 10-Star review if I could and attribute this 5-Star review to the over-the top positive interactions I had with both Marcy Jensen, who assisted me at move-in and was always helpful and extremely knowledgeable and pleasant to deal with, AND Laura Wyte, Sweyer's Director of Single Family Property Management. Laura was so fantastic to work with during my tenancy and especially at move-out, where she exceeded my expectations for a positive move-out experience, making it truly stress-free and pleasant. I was so grateful for Laura's kindness and assistance and found her very easy to work with. She operates with an extremely high level of professionalism and integrity; is super courteous and was always willing to go the extra mile to assist. Laura's a great communicator, which helped to make my move-out completely stress-free. She was extremely helpful and supportive in all ways and it was an absolute pleasure to work with her! My overall experience with Sweyer during my tenancy was that this is a company that employs very nice people who are knowledgeable and competent. They do what they say they will do with genuine kindness and caring and terrific follow-through. Repairs are made in a very timely fashion and they are done right the first time. They care about maintaining the property not only for the owner, but also to ensure the renter has a positive experience, too. I cannot recommend them highly enough!

Fantastic experience: Hahle K and Sweyer are tremendous to work with. I am a non-resident owner and don't go by the properties often, but I feel incredibly well-taken care of with them at the helm. They unquestionably go above and beyond and are trusted advisors, not just property managers. I cannot say enough positive things about the experience you will have as an owner with Sweyer, profitability included. Aside from high-performers, they staff are incredibly responsive, courteous and pleasant to work with.

Fantastic experience: I had the pleasure of working with Veronica Brown and the Sweyer Property Management team during my search for a new home. They were helpful at every step and provided all the information I needed with a smile. All around great experience.

Positive experience: The front desk (Veronica) was amazing. No complaints there. The reason for 3 stars is that the property manager I was dealing with (Evangeline) was not very informative or forthcoming with information throughout the process such as not informing me that the electric had to be setup prior to move in. I found out from Veronica at 4pm the day before move in. I had also asked to move in 1 day early (as there were no tenants currently in the house) because my move out date was currently the same as my move in date. I had to have my keys turned in and everything out of my place at Redpoint by 12 noon. Evangeline was saying I could not pick up the keys for the new property until 9 am. Obviously, 3 hours is not much time at all to move everything you own from one place to another. In the name of simply understanding you would think that they would offer so sort of help given my stressful and time limited situation. Evangeline offered none. She even tried to change my move in time to a later date and then to a later time. Luckily, through my insistence we were able to stick with the 9am move in time. It was a very stressful day as you could imagine and it seemed as if I was completely on my own through this despite just giving them almost 4k to move in to this new place. I also had an issue with the fact that when I brought in my half of the security deposit, Veronica was unsure if they would process it as half, so she went to the back to ask and I heard a lady in the back room start laughing and saying, "Nope we ain't taking that. It's all or nothin around here, send him home," and laughing the whole time at the fact that I would now have to redo everything. It was highly unprofessional at best. Not a great first impression with this company. Hope that changes over the course of my lease.

Negative experience: Viewed a property yesterday and although it was significantly dirty, smelled horrible, outdated and needed a ton of work (water damage on the ceilings and bathroom floors, no light fixtures in bedrooms or living room, & dirty walls) we decided to apply. Not even a full 10 hours later we got an email saying we were denied due to credit. We asked if a co-signer was possible and we were told a co-signer was only for income related issues. I have never heard of being denied a co-signer for credit. That’s what a co-signer is for. Co-signers don’t pay rent so why is one only allowed if you don’t meet the income requirements? The application agreements are VERY misleading as it says credit must not be under 589 to be considered, which mine was over that. We spoke to Evangeline through email and she was blunt and rude to us. Our income is well over 3x the amount and we were told a co-signer was absolutely not negotiable because of credit. It never stated that co-signers weren’t allowed for credit related issues. Wasted $75 on an application and wasted my time viewing a property for this relator to automatically deny us for credit and a co-signer without reviewing anything else on the application. Very mislead and disappointed.

Fantastic experience: Veronica Brown at Sweyer Property Management is wonderful to work with!!! She was so helpful and was able to answer all of our questions. Even when she didn’t have the answer she would would find someone who did and was always following up on whether or not we got our questions answered. She is always willing to go the extra mile and seems like she really cares. She has amazing customer service and deserves a raise! Woot woot go Veronica!

Fantastic experience: I called to enquirer about a property which unfortunately already has an application pending. The person who took my call was named Veronica. She had a great personality and encouraged me look at other properties after suggesting different properties which matched my requirements. The thing that impressed me is that even though she gave me all of the information she also gave me website information so that I could make an informed decision . She asked if I needed additional help and suggested I continue to check the website for availability and if I have any questions, issues or concerns to please call and she would be happy to help. Above and beyond customer service! Thanks for all the help!

Fantastic experience: I cannot say enough good things about Sweyer Property Mgmt. Their assistance has been invaluable. Mary Faye Lindsay manages two properties for us and her professionalism and dependability is unmatched. I would highly recommend this Company to anyone seeking a Property Mgmt Co.

Fantastic experience: We are a vendor for Sweyer and assist with emergency services. We deal with all the property managers, tenants and owners as needed. All staff have been a pleasure to work with and handle emergency situations quickly and efficiently. If I had a property that I wanted/needed to be rented I would undoubtedly trust any of the experienced managers to represent me and my property like it was their own.

Fantastic experience: My company has been a vendor with Sweyer Management for 15 years. They've always been organized and professional and gone to great lengths to ensure all properties are 100% clean and sanitized before tenants move in. As a business that deals with over a dozen property management teams, Sweyer is as good as it gets.

Negative experience: Unfortunately, my experience with Sweyer was not great. I have several rental properties. When I contracted with Sweyer, I was clear that I did not want to rent to a tenant with pets. In part, this is because I am allergic to cats and dogs. Also my property was recently renovated with new hardwood floors, renovated bathrooms and all new appliances. After I contracted with Sweyer, they continuously pressured me to accept pets. Sweyer charged me to replace my “new” garbage disposal with another “new” disposal. Sweyer changed the lock on the front door. After several months, I ended up canceling my contract with Sweyer. I recently went to the empty property to find that the front door lock fell out and the water to kitchen sink was disconnected. I contacted Sweyer and requested that they stand by the work they did and they responded no. It has been an expensive experience with Sweyer.

Fantastic experience: I have been a client of Sweyer Property Management for three years now and have been very impressed with their service and professionalism. I am in the process of renting a second property in Wilmington right now and have had nothing but positive impressions of their entire team in getting my house ready to rent. Special call out to Hahle Kirkland, Michelle Earl, and Charlotte Yow.

Fantastic experience: After speaking with multiple property management companies, we chose Sweyer to manage our rental and have been thrilled with the service! Communication has always been timely and they do a great job of keeping us in the loop throughout the onboarding and rental process. I feel very secure having Sweyer manage our property and would recommend them to others.

Fantastic experience: Gordon and I are SO PLEASED and very grateful for Sweyer's team of individuals that have helped us through the preparation and process of renting our new investment property! We knew being a landlord from a distance was something we could not physically do, so we researched property management companies and found Sweyer to be the best fit for us! THANK YOU to each one of you! Our initial contact was with Charlotte and we felt a very strong positive and professional vibe from her! She connected us to Michelle and Mary Faye who were there for us every step of the way. (Please forgive us if we have missed the names of other team members that may have played a role in this "Great Management" project) All were eager to listen to our needs, provide answers to our questions in a timely fashion, provide us with quick updates, all with patience kindness. A very sincere THANK YOU to Sweyer!

Negative experience: They were responsive fixing things. But when it came down to returning my deposit Laura chose to use my $3,490 to fix things around the house that had nothing to do with me. There was a hole in the door when I moved in… but now it’s my problem because I didn’t say anything when I moved in. The house wasn’t professionally cleaned before I moved in and I payed to have it professionally cleaned when I moved out, but Laura still charged my deposit for a cleaning. There was wood in the garage when I moved in and it was there when I moved out, but I get a charge to get it removed… I had left 2-3 vent filters for the next owner and was charged for a removal fee! I left no trash and apparently the paint job to fix the house was over $800? There was so much interior paint damage to the walls when I moved in, but because I didn’t speak up on it, it now became my problem at my expense. Overall the house was in better condition from when I moved in to when I moved out. Do not rent from this property management company. Believe what you read in the reviews. A multi million dollar company screwing over its tenants. They do not care. Big scam going on here.

Fantastic experience: This is my first time ever renting at 50 yrs old due to the quick sell of my home and it’s my first time renting through a property management company, the application process to me was very very difficult however if it wasn’t for Miss Veronica who helped me through the process, with multiple phone calls always patient, always polite, and eagerly and willing to help. I almost gave up on the process but she held my hand through it all. We need more customer service people like her !

Negative experience: Absolutely will never rent from a property managed by this company ever again, nor would I trust them to manage a property I owned. Mary Faye Lindsay was the property manager for my rental and she was rude, unresponsive, and pitted owner and tenant against each other to avoid doing her job. They offer a service to set up utilities for you. That service created accounts in my name but were never actually activated, even after I called to verify they were active. The owner got the first months utility bills and Sweyer called me, angry with me that their service failed. I had a washing machine leak and the emergency service that is supposedly 24 hours never responded and nobody ever came out to help. Any maintenance that needed to be performed, from the washing machine, to the dishwasher, to light fixtures that stopped working, I either never got a response, or was told to coordinate repairs on my own. Sweyer would tell the owner the shortcoming for maintenance was on my end, and tell me that it was the owner’s preferences in the way of timely repairs. In reality, it was simply that Sweyer never followed through on anything without having to be bothered multiple times. Sweyer at no point showed any care or concern for the owner, the tenant, or the property. Edit: Response to Sweyer. I submitted the original maintenance request on 6/2/2022. Did not receive a response until 6/9/2022, a maintenance worker was sent to my house with no heads up given to me so I was unavailable to meet him on 6/16/2022, and the issue was not actually resolved until 6/23/2022. If thats timely in your book then..sure I guess. For light fixtures, during my initial move in inspection I noted 2 light fixtures in the living room and entry way that, even after bulb changes, were not functioning properly. Those never received any maintenance, let alone an evaluation. And the washing machine not being installed by one of your maintenance specialists should not have disqualified me from receiving emergency assistance after hours that I paid monthly for. Even if I was the “at fault” party, the maintenance request was never even given a response and no one ever came out to evaluate until months later when I mentioned to the guy that came for the dishwasher. Your response reinforces every negative experience I had with your company. A rampant lack of professionalism, consistent denial of any responsibility for your own shortcomings, and constant shifting of the blame onto the tenant.

Fantastic experience: I chose Sweyer Property Management to list and manage my home when I decided to rent it. My choice was based on a recommendation from a friend who had also used them. From the very beginning everyone I spoke to was friendly and knowledgeable. I had never been involved with renting before so I wanted a company that had experience and who I was confident could handle my most valuable asset. Sweyer met those requirements. I want to give a special shout out to Michelle Earl who did everything she could to make me feel comfortable with Sweyer’s process and who did a wonderful job capturing my home in the photos she took. I was concerned with finding a renter because of the time of year but was actually amazed at how quickly Sweyer found a tenant, screened them and got a signed contract. So far it’s been a great experience working with Sweyer Property Management and I would definitely recommend them if you’re considering renting your home.

Fantastic experience: I have been a paying customer to this business for many years. During this time, Sweyer Property Management forcefully signed me up for a “resident benefit package” with my new lease back in March, upping my rent $50. One of the benefits supposedly included in this program, was so-called credit reporting for on time payments. Sound great right, no! These benefits should have began back in March or at least April, it is now August and I have not seen one report reflected on my credit. When I called to speak with someone they gave me the absolute run around, while the front desk help was also rude when I questioned where my money was going. Now they will not answer the phone, when all I am asking is where is my money going. I am a paying customer, on time, every single month for years. Very unprofessional Update: It is now September and the problem has been rectified, thankfully. That being said, other than this issue, I have had no other issues with Sweyer Property Management. Typically they handle any issues that have come up during my lease agreement with care and are very quickly. Cassy handled this issue promptly, once, it was brought to her attention and I am very thankful for that and her professionalism while handling this issue. I have changed my rating to reflect my current views.

Fantastic experience: My first time renting a property. Michelle Earl, Mary Faye Lindsay and the entire team at Sweyer were incredible. They made the onboarding process simple and were prompt to return emails and phone calls. If you are looking to hire someone to manage your rental property I highly recommend them.

Fantastic experience: My experience with with Sweyer Property Management and Marcy Jensen was outstanding. My roommates and I were in need of housing within a weeks notice. Marcy was amazing and extremely helpful throughout the entire process. Answered all our questions in a timely manner and finalized a lease in such a short timeframe.

Fantastic experience: I highly recommend Sweyer Property Management! Nancy was very helpful and communicative when we were originally considering applying to one of their rental properties and followed up during the application process and beyond to ensure that everything was moving along smoothly. We worked with Megan during the leasing process, and it was super efficient and easy! It was a pleasure working with her! Veronica also helped us during move-in to ensure we were fully informed and prepared. Catherine has also been very helpful to answering any questions or concerns about the property. You will definitely be supported in your move and throughout the duration of your lease when leasing with Sweyer Property Management! Thank you all for your help with everything!

Fantastic experience: Charlotte at Sweyer Property Management is absolutely amazing! She is very proficient and professional, shows up on time, and lives up to her promises. We have two properties managed by Sweyer, which both rented out in no time for the asking price. Highly recommended!

Fantastic experience: Michelle McDermott and the entire team at Sweyer Property Management have been outstanding. They have had a quick and amazing response to anything I have needed. They are friendly, courteous, and have made moving to North Carolina feel like a breeze. In a time of uncertainty, confusion and hustle in moving and renting, Michelle and Sweyer have made me feel comfortable knowing they will take great care of us. Thank you Michelle and I look forward to staying with Sweyer for many years to come!

Fantastic experience: We were clients of Sweyer Property Management for 15 years. We were out of state owners and Sweyer made it so easy to make sure our renters were happy. Laura Wyte was amazing and always available to answer any questions or respond to any issues. We would highly recommend their services.

Fantastic experience: Charlotte explained the management options to me thoroughly and was very patient in answering all of my questions. Sweyer Property Management got my home listed for rent quickly, and have been very responsive to my emails and calls. I'm happy with their service thus far.

Negative experience: I wish I had read more reviews before using this company. Unfortunately I’m a single mother and was desperate. The actual property I rent was fine, the people I had to deal with in order to rent were not. Then on top of that when I go to end my lease and move out I’m informed that I still owe money on top of my security deposit. Over all a very unpleasant experience and I hope this review saves someone else in a similar situation. Do not rent with them unless you absolutely have to or have some sort of degree in the legal field.

Negative experience: If you are looking to rent a home in Wilmington, avoid Sweyer Property Management at ALL COSTS! We rented a house managed by Sweyer, and from day one, we had issues. We moved in, and the home was dirty. Bugs and cockroaches were everywhere in the kitchen & the refrigerator was infested. I called Sweyer dozens of times, and they never answered the phone. After emailing and calling some more, I finally got in touch with someone that told me point blank they would try to see if they could get a bug technician over but that we would have to pay for it. The house was not painted before moving in. There were marks and HOLES on most of the walls and doors. During our time living at the home, if we ever had a maintenance request, we would have to call or email, and it would take weeks for anyone to respond. Eventually, Sweyer rolled out an online maintenance portal that was an improvement but still took forever for a response. Fast forward to moving out, I received a Security Deposit Statement from our Property Manager, Megan, with three charges for a repaint job, lawn maintenance, and trash removal. The total amount Sweyer told us they were going to deduct from our security deposit was $400. However, once they mailed us the security deposit check, we found out that they actually deducted $800 for other misc items not included on the Security Deposit Statement. I reached out to Megan about the other $400+ worth of charges, and she was useless. I disputed the misc fees ($80 for two blinds, $387 to repaint the entire house, and $40 stove pans). I got an email back saying that we were responsible for all charges with absolutely no explanation. Sweyer will just make up the numbers to avoid giving back your full security deposit amount. Do not rent from this company.

Negative experience: Sweyer property management did not represent us well as owners. Our tenant ripped our carpet out without permission and sweyer never held them accountable even tho we provided them proof. I am unsatisfied. They will come up with excuses or why they didn't fulfill there end as a property management company.Value BEWARE of using Sweyer Property Management Between their poor customer service, inability to communicate and unresponsiveness it impossible to protect your property as an Owner. They will make every effort to make excuses, deny responsibility and attempt to alleviate upholding their end of the agreement to both Owners and Renters. When terminating your agreement with Sweyer, good luck getting your rent, reserve funds and tenant security deposit without a fight. And not hold a tenant responsible for the damage that they caused. May I mention we are also military. And to the person that responded to me. This whole company is cowards. I gave you an expectation of what should have been done. And it got dismissed. However I see people being charged for less than what Toni D Anna did toy home and I get offer a slap in the face. Do not use this company. Please.

Fantastic experience: Michelle McDermott recently assumed responsibility as Property Manager for our portfolio of rental properties at Sweyer Property Management. She has responded quickly and thoroughly to our outstanding issues with a strong focus on customer satisfaction. We look forward to continuing our professional relationship with Michelle and highly rate her performance.

Negative experience: I recently moved out of a property managed by Laura. I lived there for two years and was nothing but respectful and compliant with her throughout my lease. After I moved out, I expected most of the deposit to be kept due to damages around the house from over the two years. There was also a futon that I "sold" for free on marketplace but the "buyer" never showed to pick it up. I was unable to find someone to cut my grass and expected to pay for Sweyer to cut it. These are things I knew I would be charged for but the deposit should've easily covered this. Laura sent me charges a month after we moved out. It showed that they would keep all of my deposit (~$1200) and charge me for another ~$500. I responded within a few hours to her requesting that we speak on some of the charges. She responded and said that I had to submit a written document disputing the claims on the charges. I spent about two hours working on a spreadsheet detailing every charge, disputing some and accepting others. I emailed the spreadsheet to Laura that night. She responded in 5-6 days saying "I forwarded your dispute to another Senior Property Manager, by the name of Hahle Kirkland. She reviewed all tenant damage items and agrees that all charges were appropriate." (My biggest complaints in regards to charges were painting, "broken" toilet seats, and a "broken" gate latch ($50???)) After working on that spreadsheet all I received is a one line response? And someone who had nothing to do with the managing property decided the charges were appropriate... I feel as if I was completely disrespected and disregarded. I will never rent or associate with Sweyer again. I gave them two stars because they did help with a plumbing emergency quickly during my lease.