401 E Jackson St #3000
33602, Tampa
+1800-583-1628

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

In 2017, Second Avenue was formed by a team of seasoned and highly successful housing, residential property management, and technology industry leaders committed to one goal: to build the industry’s most effective SFR investing and rental platform. Today, Second Avenue provides sought-after rental homes for families and builds and manages attractive, high-yield SFR property portfolios for institutional investors.

Bringing exceptional discipline, tech simplicity, and professional property acquisition and management to the industry, Second Avenue has rapidly achieved industry leadership with $2 billion under management while making SFR renting and investing easier and better than ever.

Our comment from Agencias Inmobiliarias about Second Avenue:

Second Avenue is a property management company recognized for its dedication to customer service and smooth rental experiences. Many tenants have expressed their satisfaction with the professionalism of the staff, particularly highlighting team members like Steven Ortiz, Rosie Perez, and Jessica Smith, who are praised for their friendliness and efficiency in addressing tenant concerns.

Users appreciate the responsive maintenance team, quick turnaround on requests, and the ease of navigating the leasing process. Self-guided tours and online handling of maintenance issues have also garnered positive feedback, making the overall renting experience stress-free and enjoyable.

While there are some concerns regarding maintenance delays and communication issues in specific cases, the company is actively working to resolve these concerns and improve its service. Many tenants express their love for their homes and appreciation for the efforts of the staff to create a supportive environment.

  • Pros:
  • Responsive and professional staff
  • Efficient maintenance services
  • Simple and straightforward rental process
  • Supportive environment for tenants
  • Cons:
  • Occasional delays in maintenance requests
  • Communication issues reported by some tenants

Second Avenue: Reviews

4/5 (200 Reviews)
Kristen Beninati Published on Google 1 month ago

Fantastic experience: Second ave was promptin handling my maintaince issues and it was super easy to deal with online

Second Avenue
Second Avenue

Hi, Kristen, we're delighted to receive your positive review for Second Avenue! Thank you for sharing your experience with us.

Brittany Bruner Published on Google 1 month ago

Fantastic experience: This is one of the best house I have seen since I’ve been looking rooms are smaller than what I thought, but I do love the house

Second Avenue
Second Avenue

Hi Brittany, thank you for your wonderful feedback and for the 5 star review!

B C Published on Google 2 months ago

Positive experience: The company is a little lax on presentation of their properties,but the prices are reasonable. I viewed a home today and one of the windows was broken,but other than that- It felt "perfect" for my family and I.

Second Avenue
Second Avenue

Hi B, your feedback is highly appreciated. Thank you so much for the review!

Ashton Kahre Published on Google 2 months ago

Positive experience: Good, seems to be a bit of water damage, but overall a very cute home, spacious, and good location. Good parking, nice yard. Plenty of storage space. Bathroom is small, and not a lot of counter space, but the rooms and vibes make up for it for me!

Second Avenue
Second Avenue

Hi Ashton, thank you for providing your feedback! If you haven’t already done so, please submit a work order for any maintenance concerns, including the water damage you mentioned, so our team can review and address the issue as quickly as possible. We’re here to help and want to ensure everything is resolved promptly. Thanks again for your review!

Dejan Webb Published on Google 2 months ago

Fantastic experience: Self guided tours, pleasant customer service. Quick response times.

Second Avenue
Second Avenue

Hi Dejan, your feedback is highly appreciated. Thank you so much for the review!

Samantha Thompson Published on Google 2 months ago

Negative experience: This has been the absolute worst renting experience our family has had. We live in a beautiful home, but it is older. With the age of the home, comes a lot of up keep and Second Ave has been absolutely awful about promptly fixing issues within the home. We have had constant issues with mold, flooding, electrical issues, etc and Second Ave strings the problem along without ever offering us any support. When our bedroom flooded last summer, it took ONE MONTH for them to even get someone out to even look at replacing the carpet. Which they wouldn’t do. They would only “clean it”. This property group is very cheap. Our current issue is our main bedroom is without power. Going on two weeks. They sent out an electrician, who gave them his opinion. But they want a second opinion because they don’t want to pay. So now we are going on two weeks without power. I could list issue after issue about this group.

Second Avenue
Second Avenue

Hi Samantha , thank you for reaching out to us and bringing this to our attention. We sincerely apologize for the inconvenience and frustration you’ve recently experienced. Your situation has been escalated for prompt resolution and is expected to be completed soon. While our process can sometimes take time due to assessments, vendor coordination, and approval, our team's goal is to resolve your maintenance issues as quickly as possible. For immediate updates on your specific work order status or to check scheduling, please call our maintenance customer support at (844) 612-8060. You can also reach us anytime at [email protected] for further assistance. We truly value your feedback and patience as we work to resolve this matter.

Jada Hammond Published on Google 2 months ago

Negative experience: My house has no running water. Put in a work order and the soonest they have someone coming out is Tuesday. No running water is unlivable especially with a toddler. This company is a joke when it comes to maintenance requests. Get better vendors and care about your tenants.

Second Avenue
Second Avenue

Jada , thank you for reaching out to us and bringing this to our attention. We sincerely apologize for the inconvenience and frustration you’ve recently experienced. Our team has escalated your maintenance issues and will be providing an update soon. While our process can sometimes take time due to assessments, vendor coordination, and approval, our team's goal is to resolve your maintenance issues as quickly as possible. Our maintenance services include live customer support 24 hours a day, 7 days a week, ensuring you always have a direct line for assistance. For immediate updates on your specific work order status or to check scheduling, please call (844) 612-8060. You can also reach us anytime at [email protected] for further assistance. We truly value your feedback and patience as we work to resolve this matter.

NaJah Afua Cuencas Published on Google 2 months ago

Fantastic experience: Alex you Rock you made my day. Just helping and walking me through the process of the paying through the payment portal and giving me information on ways to pay my rent, I just want to say thank you!

HighDefinition LawnCare Published on Google 2 months ago

Negative experience: Company dont pay their bills on time, dont pay late fees and hard to collect money from. Vendors be careful doing business with this company and if you dont believe me i have the emails to prove it!

Samantha t Published on Google 3 months ago

Negative experience: If I could give zero stars I would. We’ve lived in a property with them for a year and we’ve had constant problems with our their third party utility company charging us double every month and every single person blames someone else and says it’s a “normal process” to be charged for two months of bills in one month. We previously tried to find a solution and was told it wouldn’t happen again and it’s continuing to happen so we are paying 300+ dollars for utilities because it’s “normal” and “someone else’s responsibility.” We’ve tried to cancel the third party utility company and just pay the utilities directly but they refuse to let us even though we have neighbors doing it this way. We don’t get any help because they are based in Florida and we are in Texas. We unfortunately are stuck in another lease but would not recommend second avenue and will be moving as soon as possible and never renting with them again.

Second Avenue
Second Avenue

Hi Samantha, we sincerely apologize for the frustrations you've experienced with your utility bills. We know this has been stressful, and we appreciate you taking the time to share your concerns. Utilities for our homes are billed through a third-party provider as outlined in the lease. When a bill is received after the billing cutoff date for a given month, it is applied to the following month. While this can feel like being “double-charged,” it reflects the timing of when bills are received and processed rather than duplicate usage. Please know that your concerns have been reviewed and escalated internally. Our team can assist in reviewing charges for accuracy and discuss payment options when multiple billing periods are posted at once. We regret the frustration this has caused and appreciate you sharing your feedback. If you need further assistance, please contact us at [email protected] so we may better assist you.

Susan L Foster Published on Google 4 months ago

Positive experience: My initial experience was great. The manager actually called and helped me through the application process. We had no problems with maintenance either. We leased for two years. Our rent was always paid on time and sometimes as soon as the system charged us. We were then fortunate enough to find a home closer to work and moved. We paid full rent for the month we moved. The house was cleaned by a professional cleaning company as required which cost us $400 extra. We received a letter telling us we owed no money. I called that day and was told our deposit would be returned to us in full and that we had fulfilled all lease requirements. That was in June 2025. We have yet to receive our deposit. I have made repeated calls and have been told each time the check will be mailed in 2 weeks. I would not lease from this company again. They do not stand by their word. They just tell you what they think you want to hear.

Second Avenue
Second Avenue

Hi Susan, thank you for taking the time to share your experience, and we truly appreciate your positive feedback about your move-in, maintenance, and the support you received during your application and residency. We regret the issues you faced during your move-out and sincerely apologize for the stress and frustration this caused.
After reviewing your concerns, we can confirm that our team has been in contact with you and has fully resolved the matter. Your deposit refund is now being processed and will be returned to you. Thank you again for giving us the opportunity to make this right, and for being a valued resident during your time with us. We wish you the very best in your new home.

Rashawn Raymond Published on Google 4 months ago

Fantastic experience: Love this company! Been living with some awful people for a year. Thankfully they moved out. Shannon in the office made the renewal process so easy and seamless. They will take care of you here!

Second Avenue
Second Avenue

Thank you for sharing your positive experience! We're thrilled Shannon made your renewal process easy and seamless.

Ericka Moore Published on Google 4 months ago

Positive experience: I'll have to update once we're actually able to move in. My leasing agent Jessica was great, but things have taken a turn and we are currently a bit displaced. I'm trying not to panic, but I've requested calls, and no one will call me back and the house needs a city inspection. I have not yet moved in due to this. Off to a rough start, but Im hoping things turnaround. We moved 300 miles.

Second Avenue
Second Avenue

Hi Ericka, thanks for sharing your experience, and we completely understand how stressful this must be, especially after making such a big move. I’m glad to hear Jessica has been helpful so far. We want to assure that your concerns about the city inspection and move-in process are being addressed. Our team is actively following up with the necessary departments to get everything scheduled and resolved as quickly as possible. We truly appreciate your patience during this process, and we’re committed to helping you get settled into your new home smoothly.
Thank you again for your patience and understanding.

Jason Edward Published on Google 4 months ago

Fantastic experience: I applied for a home just down the street from me and was approved the very next day. The move-in process was quick and easy, and I was able to move in the following week. The home is fantastic — I absolutely love it! Highly recommend.

Second Avenue
Second Avenue

Hi Jason, thank you for sharing your wonderful experience! We're thrilled you love your new home and found our process quick and easy.

Stephania Castillo Published on Google 5 months ago

Fantastic experience: Very professional, clean and reliable great experience definitely recommend.

antonio rojas Published on Google 5 months ago

Fantastic experience: Rosie is a rockstar. Friendly, efficient, and on top of every update. Second Avenue is lucky to have her!

Matthew Navarrete Published on Google 5 months ago

Fantastic experience: Working with Second Avenue has been an excellent experience. The process has been smooth, professional, and stress-free. Steven goes above and beyond to address every concern with great communication and care. The house is in great condition, and I’m very satisfied with how they manage my property. Highly recommend!

Nelson Serrano Published on Google 5 months ago

Fantastic experience: I had a fantastic experience renting with Second Avenue! The local staff, made everything smooth. I love working with Steven Ortiz. He’s friendly and knows my account well. Whenever I have a question or issue, Steven is quick to help. His professionalism really stands out! Kudos to the maintenance team for their quick service. Overall, my time with Second Avenue has been great, and I recommend them!

Michelle Greco Published on Google 5 months ago

Fantastic experience: Steven Ortiz at Second Avenue is beyond amazing. He was able to address all my needs in a professional and kind manner.

Alonso Mejia Published on Google 5 months ago

Fantastic experience: Working with Second Avenue has been an excellent experience from start to finish. The entire process of having my home managed has been smooth, professional, and stress-free. Steven has gone above and beyond to address every concern I’ve had with outstanding communication and care. Their responsiveness, attention to detail, and commitment to great service truly stand out. I’m very satisfied with how Second Avenue manages my property and would highly recommend them to anyone looking for a reliable and supportive property management team!

Patrice Nwankwo Published on Google 5 months ago

Fantastic experience: Working with Jessica Smith at Second Avenue was a breath of fresh air. From the first inquiry to keys in hand, she was proactive, transparent, and on top of every detail. Communication was timely, paperwork was straightforward, and any concerns were handled right away. If you’re looking for someone who truly advocates for the resident, ask for Jessica

The MessNLife Published on Google 5 months ago

Fantastic experience: Working with Second Avenue Properties has been good. We had a few issues with getting the numbers straight but Jessica Smith was committed to ensuring we were Fully informed every step of the process and advocated for an extension on our move in date. I am excited to move into a new modern home and look forward to working with Second Avenue Properties. They have been great and easy to communicate with. The portal experience has been an ease from the initial viewing of the property to the finalization of the lease details.

Second Avenue
Second Avenue

Thank you for the positive review! We really appreciate you taking the time to share your experience!

NR H Published on Google 5 months ago

Negative experience: Stephanie and Daniella were responsive and helpful throughout our application process. We are really excited to move into our Second Avenue rental in Florida. The experience, so far, has been great! Update... after less than a year, our rental agreement was not renewed. We liked the home and had planned on staying. We paid our rent on time. Had the home cleaned twice a month. Did the lawn care and had regular extermination services but we were not renewed. They even sent someone to our door to put a notice on it about the nonrenewal. How horrifying! We were not given a reason for the non renewal and made arrangements to move. Two moves in 1 year is costly, especially when they aren't planned. We reached out to Second Avenue to understand our options, since they didn't provide any in their written notices. They offered a transfer and we considered this and toured some of their available homes but none were clean. I didnt want to do another move in cleaning service for this company and a clean out service on top of that, so we moved on to rent with another company. Given the communication, we also didnt feel confident continuing to rent with Second Avenue. In the back of our head we wondered if they'd just keep sending nonrenewal notices. We left on 8/31. As soon as we were out, the property went back on the market for rent at a dramatically lower rental rate than what we were paying. Make that make sense. This was a very poor experience. I'm still waiting for my security deposit (past the expected 30 days). We have rented in various states, and have never encountered this type of situation. We care for our rentals like they are ours and try to make the space a home while we are there. Having a rental pulled from you without cause is unsettling. So renters beware with this company and others like it. I would not trust this company again for my family's housing.

Second Avenue
Second Avenue

Thank you for sharing your positive experience with Stephanie and Daniella at Second Avenue. It makes our day to read this! Have a great day!

Rachel Sullivan Published on Google 5 months ago

Fantastic experience: Dee Fortune and Stephanie have been beyond helpful to us with our move we are very pleased to be renting from such a wonderful company!

LaQuita Christon Published on Google 5 months ago

Fantastic experience: Great experience with Jessica Smith! She was very pleasant to work with and very patient! Second Avenue is professional and explained the entire process clearly! I will be recommending my family and friends!

Second Avenue
Second Avenue

We are excited to hear about your great experience! Thank you for recommending Second Avenue!

Brie Scott Published on Google 5 months ago

Fantastic experience: This company is amazing to work with, Jess Smith is certainly an awesome agent! She took more than enough time to explain things and ensure all of my family’s needs were met through the search, application process. She checked in on me throughout this process also, and that alone let me know she truly enjoys her career and helping others. Second Avenue has exceeded my home search expectations! I am truly grateful for the company & Mainly, Jess Smith!!!

Second Avenue
Second Avenue

We are grateful for your wonderful feedback Brie! Thrilled we exceeded your home search expectations!

Marlene Cappacetti Published on Google 6 months ago

Fantastic experience: I had a great experience renting with Second Avenue, and I can’t say enough good things! The local staff, made everything super easy and enjoyable. Steven O stood out for me. He’s not only friendly but also knows my account inside and out. Whenever I had a question or a little hiccup, Steven was ready to help with clear answers and solutions. The maintenance team—they’re quick and efficient. All in all, my time with Second Avenue has been fantastic. Big shoutout to the locsk office. I definitely recommend them!

Second Avenue
Second Avenue

Hi Marlene, we are so happy to hear about your rental experience! Thank you for sharing your kind words and positive review.

Bryan Gohl Published on Google 6 months ago

Fantastic experience: Steven Ortiz was a great help. He had great customer service and had answers to all our questions. Very knowledgeable and would highly recommend.

Second Avenue
Second Avenue

Thank you immensely for recommending us! We appreciate your recognition of our team's knowledge and excellent customer service.

Amethyst Dowling Published on Google 6 months ago

Fantastic experience: I recently had a fantastic experience renting with Second Avenue, and I can't recommend them enough! From the beginning, the local staff has been incredibly helpful and attentive. A special shoutout to Steven O, who was always available to assist with any questions I had regarding my account. His knowledge and willingness to help made the entire process smooth and enjoyable. It's clear that the team at Second Avenue genuinely cares about their tenants. If you're looking for a reliable and supportive rental experience, Second Avenue is the way to go!

Second Avenue
Second Avenue

We are overjoyed to hear about your fantastic rental experience! Thank you for sharing your experience, our team appreciates your kind words!

Kristen Sloan Published on Google 6 months ago

Negative experience: 1 star is generous! Extremely unprofessional and unresponsive. They refuse to complete necessary maintenance for my elderly parents, including safety installations and pest issues. Tenants deserve a management company that actually cares.

Second Avenue
Second Avenue

Hi Kristen, thank you for bringing this to our attention. We completely understand your concerns for your parents and want to make sure their needs are taken care of properly. For any home modifications, we’re required to follow certain guidelines to ensure the work is completed properly. Our team reached out and provided the necessary form to be completed by the professional handling the installation, and once we receive it, we can move forward right away. Please don’t hesitate to contact us at [email protected] if you’d like us to review the process or have any questions. We truly appreciate your patience and understanding as we work to resolve this as quickly as possible.

Amber Montgomery Published on Google 6 months ago

Positive experience: Jodi was nice they got to me within 24 hours to schedule a tour. Nice and pleasant voice.

Second Avenue
Second Avenue

Hi, Amber. Thank you for the positive review! We really appreciate you taking the time to share your experience!

Amanda Randles Published on Google 6 months ago

Negative experience: I would leave 0 stars if I could. I have been in my home for 5 years. I CANNOT get anyone to make any repairs in a timely manner. I have currently been without running water for 9 days. Hot water tank broke and there is no shut off valve. To avoid having the water continuously run and cause more damage we had to shut off the water to the entire house. I CAN'T WAIT TO MOVE!! This is not the first time there has been a plumbing issue. I went 4 days without use of my shower because they couldn't decide who they wanted to fix a leak that was coming through the ceiling of the kitchen below. They still have not fixed any of the water damage to the kitchen ceiling and that was almost a year ago. The leak caused the light fixture above the kitchen sink to stop working. There is moisture to the drywall in the kitchen. And the flooring around the base of the sink is peeling up. The worse part is my fiance's company does water restoration and he even offered to fix everything if they would take something off the rent and they wouldn't even do that. Plus, basement flooded and faucet leaked in bathroom and the leak from the shower into the kitchen has happened at least twice that I can recall.

Second Avenue
Second Avenue

Hi Amanda, we apologize for the issues you've encountered. If you haven't already, we ask that you please submit a maintenance request so that our team can address and resolve any open issues. You can also contact us directly at [email protected]; please include your home address, work order number, and your best contact information. Thank you for bringing this to our attention!

Keana Brown Published on Google 6 months ago

Fantastic experience: I found my new home through Zillow, and the whole process was smooth from start to finish. The photos and descriptions were spot on, and the virtual tour made it easy to decide before visiting in person. A huge shoutout to Jessica Smith, the Regional Leasing Manager, who went above and beyond to help me through the application process. She was patient, responsive, and made everything so easy to understand. Jessica is definitely an asset to the team! I’m very happy with my new home and would absolutely recommend renting through them.

Second Avenue
Second Avenue

We are delighted to hear about your smooth experience! Thank you for sharing your experience and welcome home!

Katrice Love Published on Google 6 months ago

Fantastic experience: Jessica Smith was excellent she was very informative and kept me informed throughout the whole process!

Darryl McRae II Published on Google 6 months ago

Fantastic experience: Just had the best experience I’ve had dealing with Second Avenue with Miss Carla with a C She addressed all my concerns took her time was very patient and efficient with me and I appreciate it.

Rachel Dominguez Published on Google 6 months ago

Fantastic experience: Rosie Perez is fantastic! She’s very attentive and has gone out of her way to keep me updated on every step. The process with Second Avenue has been smooth and stress-free thanks to her.

Second Avenue
Second Avenue

Thank you for your review, Rachel! We're thrilled our team kept you informed and made everything easy. We truly appreciate your feedback!

Antonio Veliz Published on Google 6 months ago

Fantastic experience: I’ve had such a great experience with Second Avenue thanks to Rosie Perez. She’s kept me in the loop, answered all my questions quickly, and made everything easy. Truly appreciate her help!

David Ulery Published on Google 6 months ago

Fantastic experience: Va'Shawn Godwin did a great job! I was confused on the papers, but he made everything easy! I very much appreciate this! I highly recommend!!!

Second Avenue
Second Avenue

Hi, David. Thank you so much for leaving us a stellar review!

Susan Kendrick Published on Google 6 months ago

Fantastic experience: Jessica smith is amazing! Through the process of viewing and the application process she explained what to expect and was very thorough the whole way through the process!! Thank you for having her there at the time we were looking for our home. She was so good! Susan

Second Avenue
Second Avenue

Hi, Susan, thank you so much for your kind words! We'll be sure to share them with our team.

Kevin Morejón Published on Google 6 months ago

Fantastic experience: Renting with Second Ave Property Management has been an exceptional experience. From the local office staff to the maintenance team, everyone has been helpful, responsive, and professional. I especially want to mention Steven — he’s always willing to assist and consistently brings a great attitude whenever we chat. He’s become my go-to whenever I have questions or need help. His support has truly made my experience with Second Ave even better.  Highly recommend!

Second Avenue
Second Avenue

Thank you for this wonderful review Kevin! We appreciate you sharing your experience with our team and choosing to rent with Second Avenue.

Cheryl Carnes Published on Google 6 months ago

Fantastic experience: The lady call me n help set my account up was so nice n walk me patiently threw it thank you so much for your time

Second Avenue
Second Avenue

Thanks for sharing your positive experience! We're thrilled our team provided patient, helpful service setting up your account.

Elaine Hardy Published on Google 6 months ago

Fantastic experience: I had a fantastic experience speaking with Jared P. He was incredibly helpful in addressing all of my concerns regarding my ledger and payments. Jared was not only extremely professional but also a genuine pleasure to speak with over the phone. His clear communication and willingness to assist made the process smooth and stress-free. Thank you, Jared!

Second Avenue
Second Avenue

Hi, Elaine. We are thrilled to learn that you had a positive experience with us and that our team provided helpful service with your ledger concerns. Thank you for the awesome review!

Thomas Mead Published on Google 6 months ago

Fantastic experience: Very pleased with how smooth and quick everything went for the move in. Communication has been great as well, we love the home

Second Avenue
Second Avenue

Hi Thomas, we're delighted to hear everything went smoothly for your move-in. Thank you for choosing Second Avenue and welcome home!

Monroe Shanell Published on Google 6 months ago

Fantastic experience: A great company to rent from very understanding people for me so far had a couple of issues but it was all handled in a timely manner overall I like renting from this company.

Second Avenue
Second Avenue

Hi, Monroe, we're delighted to receive your positive review for Second Avenue! We're glad our team was able to assist you in your rental journey.

Liz Montana Published on Google 6 months ago

Fantastic experience: Renting with Second Avenue has been a delightful experience. I absolutely adore my charming home and highly recommend Second Avenue for their straightforward process. I've encountered no problems at all and truly value the commitment of the local office. Steven has been especially kind and incredibly helpful!

Second Avenue
Second Avenue

Thank you for your wonderful feedback Liz! We're thrilled you love your new home and found our process straightforward. Steven will be delighted to hear your kind words!

melissapelaez407 Published on Google 6 months ago

Fantastic experience: My experience renting with Second Avenue has been fantastic. From the moment I signed the lease, the process has been smooth and hassle-free. I absolutely love my adorable home, which perfectly fits my style and family needs. The simplicity of the rental process made settling in a breeze. I’ve encountered no issues since moving in, and I genuinely appreciate the dedication and support from the local office. I would like to thank Steven Ortiz, and his willingness to assist has made a real difference. Whether it’s answering questions or helping with minor requests, he’s always there with a friendly attitude. I highly recommend renting with Second Avenue to anyone looking for an stress-free experience!

Second Avenue
Second Avenue

Hi, Melissa, thanks for taking the time to share your positive experience and for highlighting our awesome team! We truly appreciate it!

sam sc Published on Google 6 months ago

Fantastic experience: Whenever I’ve had questions about my payments, Rosie Perez has been so helpful and patient. She takes the time to walk me through everything and ensures the process is smooth every time.

Second Avenue
Second Avenue

Hi Sam, your feedback is highly appreciated. Thank you so much for the review and sharing your experience with us!

Janelle Thompson Published on Google 6 months ago

Fantastic experience: Working with Rosie Perez at Second Avenue has been an excellent experience. She is knowledgeable, professional, and always attentive. Rosie’s assistance with my payments and guiding through the portal has been seamless , making the rental process smooth.

Second Avenue
Second Avenue

Thank you for the review Janelle! We're delighted our team's knowledgeable assistance made your rental process seamless and smooth.

Courtnee Brown Published on Google 6 months ago

Fantastic experience: Jessica was very helpful and detailed with all the move in information and she was professional

Second Avenue
Second Avenue

Hi, Courtnee. Thanks for taking the time to share your positive experience and highlight Jessica's professionalism! We appreciate the kind words and are glad our team could provide you with a smooth move-in experience. Thank you for choosing Second Avenue!

Christina Rice Published on Google 6 months ago

Fantastic experience: Jessica Smith was very helpful and made the application process simple and stress-free.

Second Avenue
Second Avenue

Hi, Christina. We appreciate the kind words and are glad our team could provide you with a simple and stress-free rental experience. Thank you for choosing to rent with Second Avenue!

Ambry Cordero Published on Google 6 months ago

Fantastic experience: Shawn took time as a supervisor to reach out to us directly on his team members behalf to make sure our questions and concerns were answered and met with resolutions. Moving forward in the application process we feel secured and ready to find a home with second avenue. Thank you Shawn!

Second Avenue
Second Avenue

Hi, Ambry, your feedback is highly appreciated. We're thrilled that Shawn and our team supported you during your rental journey. We really appreciate you taking the time to share your experience!

Amanda Sellitti Published on Google 6 months ago

Fantastic experience: After figuring out that anything I’d need help with or how to contact Second Avenue would be through their “Jiffy” app, and/or email. It was smooth sailing. This will be my third year renting with them and the costumer service for signing my lease renewal with Va’Shawn Godwin was excellent. He contacts you directly if you don’t see your email right away and he is very quick and attentive.

Second Avenue
Second Avenue

Hi Amanada, We greatly appreciate your positive feedback about our team's excellent service during your lease renewal process. Thank you for continuing to choose Second Avenue!

Devin Fortune Published on Google 6 months ago

Fantastic experience: Jessica was awesome to work with she was there every question and concern I had! 10/10

Second Avenue
Second Avenue

Hi, Devin. Thanks for taking the time to share your positive experience. We're thrilled Jess and our team provided such an awesome experience at Second Avenue.

Scott Beard Published on Google 6 months ago

Fantastic experience: Jess Smith was very helpful and polite she awnsered all my questions and helped me get the ball rolling again . I would recommend her to others looking for houses. It was a joy dealing with her

Second Avenue
Second Avenue

We appreciate the kind words and are glad Jess and our team could provide you with a positive experience. Thank you for choosing to rent with Second Avenue!

Sandra Jordan Published on Google 6 months ago

Fantastic experience: I have received excellent. Service from Suzanne. She Has a Calming effect on others. Was Very detailed , And assisted with step by step instructions. I am so excited that I met her even if it is through a phone Suzanne is an exceptional asset to your company.

Second Avenue
Second Avenue

Hi, Sandra. We appreciate the kind words for Suzanne. Our team is happy we could provide you with a positive experience! Thank you and have a wonderful day!

Vandashia Gimenes Published on Google 6 months ago

Fantastic experience: Second Avenue was more than accommodating!!! They made the process from applying to move-in day quick and easy!! And they were very helpful!!!

Second Avenue
Second Avenue

Hi, Vandashia. Thank you for your wonderful feedback! We're so happy you had a smooth rental experience with our team. Thank you for choosing Second Avenue!

Marsha Patterson (MzBlondie) Published on Google 6 months ago

Fantastic experience: I have live in my house for over 15 years and when every I have a concert they don’t hesitate to respond to resolve the issue thank Carla for helping me with my problem your service was phenomenal

Second Avenue
Second Avenue

Hi, Marsha, your feedback is highly appreciated. We're thrilled our team provided such an awesome experience at Second Avenue.

Tonya Allen Published on Google 6 months ago

Positive experience: Help me consultation with my rent of the $300 taken off due to me renewing my lease agreement. She was very kind and fix the problem in the system. On balance got Sept rent adjusted.

Second Avenue
Second Avenue

Hi, Tonya, we appreciate the kind words and are glad our team could provide you with a positive experience.

Alice W Published on Google 6 months ago

Fantastic experience: Ms. Rachel Stephens was very helpful I'm an older person and don't know how to work the Internet she was very kind and patient with me and walked me through the process of my renewal lease and I truly appreciate her kindness

Bobi Jean Hoover Published on Google 6 months ago

Fantastic experience: We’ve had a very positive experience with Second Avenue. They have been accommodating, compassionate, and willing to work with us during challenging circumstances. Their professionalism and kindness set them apart, and we’re thankful for all the support they’ve provided. Thank you Michelle and the entire team for everything! You are amazing people and truly appreciated!

Second Avenue
Second Avenue

Hi Bobi, we greatly appreciate your kind words about our team's support. Thank you for choosing Second Avenue!

Janice Randel Published on Google 6 months ago

Fantastic experience: This company is one of the understanding and caring realtor I have meet in a very long time , I mean they understand trying to work and move all at the same time so they were no pressure at all and done everything along the way ,I'm very glad to be apart of this growing community, Thank so much Second Avenue Care team and staff,

Brianna Aponte Published on Google 6 months ago

Fantastic experience: I recently rented this adorable house with Second Avenue, and I couldn’t be happier with my experience! From the moment I moved in, everything has been smooth and stress-free. The home was in excellent condition, my husband and I felt right at home immediately. A huge shout-out to Steven Ortiz, who went above and beyond to ensure I was taken care of throughout my stay. He was very quick to respond to any questions I had and made sure all my needs were met. His friendly attitude and dedication made a world of difference in this process. If you're looking for a great rental experience, definitely check out Second Avenue.

Second Avenue
Second Avenue

Hi Brianna, thank you for your wonderful feedback! We're thrilled you had a smooth, stress-free experience with our team. Thank you for choosing Second Avenue!

Angel Bridges Published on Google 6 months ago

Fantastic experience: Good morning, Mrs. Carla was wonderful handling all my unexpected issues. Thank you for your professionalism

Second Avenue
Second Avenue

Hi Angel, thank you for the kind words for our team and the positive review!

William Long Published on Google 6 months ago

Negative experience: Absolutely the worst property management company I’ve ever dealt with. From day one, the house was unlivable — no air conditioning, no electricity, and no proper keys to even access the property. My wife is 25 weeks pregnant, and they left us in 90+ degree heat with zero concern for health or safety. They lie (claimed keys were in a lockbox when they weren’t), ignore calls and emails, and show no accountability. What should have been a safe home has turned into a legal nightmare. If you value your time, money, and basic human dignity, avoid Second Avenue at all costs.

Second Avenue
Second Avenue

Thank you for taking the time to share your feedback. Please know that we take your concerns very seriously, and after reviewing your account, we can confirm that your open maintenance order has been escalated. We sincerely apologize for the challenges you experienced during your move-in, as this is not the type of experience we want for our residents.
Our records show the AC repair was completed on 9/29, and a follow-up work order for the keypad/lock issue is scheduled for 10/3. We understand how difficult this situation has been, and we want to assure you that your peace of mind is a top priority. If you encounter any additional issues, please don’t hesitate to reach out directly to us at [email protected] so we can assist promptly. Thank you again for bringing this to our attention and allowing us the opportunity to make things right.

Jazlynn Fleming Published on Google 6 months ago

Fantastic experience: I had an amazing moving experience. Jessica smith was a true professional and very kind. She worked in a professional manner. I would recommend her politeness and knowledge to anyone.

Second Avenue
Second Avenue

Hi, Jazlynn. Thanks for taking the time to share your positive experience. We truly appreciate it!

Mila Published on Google 6 months ago

Fantastic experience: Moving is awful and even when worse when you are moving to a new state and have a million questions before nearly blindly selecting a new home. Thank you to the second avenue team for answering all my questions and having a great system in place making one part of my move easier!

Second Avenue
Second Avenue

Hi, Camila. Thanks for taking the time to share your positive experience. We're thrilled that our team made your move easier by answering questions and providing great support. Welcome Home!

Celina Yasmine Published on Google 6 months ago

Fantastic experience: The marketing team has been wonderful to work with! They’re always patient, responsive, and willing to help with any issue. I truly appreciate their support and dedication.

Second Avenue
Second Avenue

Thank you for your wonderful feedback about our marketing team!

Marielle Giacobello Published on Google 6 months ago

Fantastic experience: I enjoy renting with Second Avenue Working with Steven Ortiz = less stress, more success!

Second Avenue
Second Avenue

Hi, Marielle. We appreciate the kind words and are glad our team could provide you with a positive experience. Thank you for choosing to rent with Second Avenue!

Sierra Tankersley Published on Google 6 months ago

Fantastic experience: The marketing team was absolutely fantastic to work with! They were quick, helpful, and always responsive whenever I had a question or needed support. Their professionalism made the whole process smooth and stress-free. I really appreciate how attentive they were and how they went above and beyond to assist.

Second Avenue
Second Avenue

Hi, Sierra. Thank you for the positive review! Thank you for recognizing our marketing team's professionalism and dedication. We really appreciate you taking the time to share your experience!

Roblox Gamer Published on Google 6 months ago

Fantastic experience: Shoutout to the marketing team, always so patient and willing to help when we run into any issues.

matt hecmanczuk Published on Google 6 months ago

Fantastic experience: I enjoy renting my home! Steven at Second Avenue is the kind of guy that makes you actually want to answer the phone — 10/10

Second Avenue
Second Avenue

Hi, Matt. Thank you for your positive review! We're delighted that our team makes renting enjoyable!

Rita Ro Published on Google 6 months ago

Fantastic experience: I will say that Jared P. Has been working with me patiently on my account. I basically had an issue with my funds and I requested that they work with me, as I had the funds to make my rent, just needed time to have deposited into my account. They worked with me- of course I had show proof and reassure them that I was in fact being honest and not just trying to buy time- well they worked with me and for that I do owe them the review. Thank you Jared for your help and Second Ave.

Second Avenue
Second Avenue

Thank you for your positive review and for recognizing our team's dedication!

Jordan Craig Published on Google 6 months ago

Fantastic experience: Big thanks to Kasey & Jordan on the marketing team. You girls are always so helpful and happy to help whenever I call Many thanks!

Second Avenue
Second Avenue

Hi, Jordan. Thank you so much for sharing your positive experience with us and recognizing our marketing team!

Steve Wiley Published on Google 6 months ago

Fantastic experience: As a vendor, working with the Second Avenue marketing team has been a complete joy. Upstanding, knowledgable professionals is what you can expect.

Second Avenue
Second Avenue

Thank you so much for your kind words! We’re grateful for the partnership and truly value the professionalism and collaboration you bring. It’s always a pleasure working together!

Johnny Huynh Published on Google 7 months ago

Fantastic experience: My experience with Second Avenue has been exceptionally smooth and positive. In particular, Steven Ortiz, Rosie, and Jared have demonstrated outstanding professionalism, responsiveness, and a consistent willingness to go above and beyond to provide assistance. His efforts have greatly reduced the stress of the process and made it significantly more pleasant. I offer my highest recommendation.

Second Avenue
Second Avenue

Hi, Johnny. Thank you for the positive review! We really appreciate you taking the time to share your experience and kind words for our team!

Emergent Rhodeisland Published on Google 7 months ago

Fantastic experience: I had an excellent experience working with Jared. From start to finish, he was super professional, knowledgeable, and incredibly helpful. He answered all my questions thoroughly, and really knew so many details. I felt completely comfortable throughout the entire experience. What stood out most was how patient and personable he were-never pushy, just genuinely invested in helping me. Highly recommend to anyone looking for someone reliable and great to work with!

Second Avenue
Second Avenue

We are overjoyed to hear about your excellent experience with our team and Jared! Thank you for the positive review and for recommending Second Avenue.

Shanae Ross Published on Google 7 months ago

Fantastic experience: Jessica was exceptionally kind, helpful and informative! Her customer service is excellent and her response was very timely! Thank you for making this process possible! I recommend Second Ave for your residential needs!

Second Avenue
Second Avenue

Hi, Shanae. We appreciate the kind words for our team and Jessice. We're glad we could provide you with a positive experience, and thank you for recommending Second Avenue!

Gisele Sosa Published on Google 7 months ago

Fantastic experience: Great experience with Second Avenue. Rosie Perez has been so helpful with questions on how to make my payments and providing very helpful resources. I’m very happy with my home.

Second Avenue
Second Avenue

Hi, Gisele. Thank you so much for sharing your positive experience with us! We're thrilled our team provided guidance and resources.

Aspen Gordon Published on Google 7 months ago

Fantastic experience: Renting with Second Avenue has been such a positive experience. Rosie Perez has gone above and beyond to make sure all of my questions, especially about payments, are answered quickly and clearly. She is professional, patient, and always willing to help. Thanks to her support, everything has been smooth and stress-free. I truly love my home and appreciate the great service!

Second Avenue
Second Avenue

Hi, Aspen. Thank you so much for leaving us a stellar review! We're thrilled our team provided great service and appreciate you choosing to rent with Second Avenue!

Zuki Published on Google 7 months ago

Fantastic experience: Second Avenue has been a great company to work with!!  I want to highlight Steven Ortiz. Highly recommend  Second Avenue

Stephanie Sanchez Published on Google 7 months ago

Fantastic experience: Rosie Perez has been incredibly helpful since I've come into Second Avenue after a recent owner change. She has been so patient, understanding, and supportive throughout the process, always taking the time to answer my questions and guide me through everything. I truly appreciate her professionalism and kindness she has made this transition so much smoother for me!

Second Avenue
Second Avenue

Hi Stephanie, your positive feedback is highly appreciated. We're thrilled our team provided great service and appreciate you recommending Second Avenue!

Isabella Perilla Published on Google 7 months ago

Fantastic experience: I couldn’t be happier with my experience at Second Avenue. Steven Ortiz provided clear guidance, kept me updated without delay, and handled every detail with care. His approach made the entire process seamless and gave me real peace of mind. If you’re looking for a team you can trust, this is the place!

Second Avenue
Second Avenue

Hi, Isabella. We appreciate the kind words and are glad we could provide you with a positive experience! We’re thrilled to hear that Steven provided the guidance and support that made your experience seamless. Thank you for choosing Second Avenue.

Cassie B Published on Google 7 months ago

Fantastic experience: As a traveling photographer I’m working on a tight schedule most days. When I run into instances where I need to contact the client I have high hopes when it’s a Second Avenue home. When most clients give you the run around , contacting the Marketing Dept. is always a pleasure. Jordan has helped me a few times and is always patient and understanding. Thank for your help Jordan!

Second Avenue
Second Avenue

Hi, Cassie. Thank you for your positive review! We know how important your time is, and we’re so glad our team could make things easier for you. We’ll be sure to pass along your kind words to Jordan. We truly appreciate your partnership and look forward to working with you again!

Jessica Sanchez Published on Google 7 months ago

Fantastic experience: Kasey is always so helpful and dependable! Anytime I’ve had access issues or needed something, she’s quick to jump in and make sure everything gets taken care of. She’s approachable, supportive, and really makes things easier for everyone. I truly appreciate how reliable she is!

Second Avenue
Second Avenue

Hi, Jessica, we're delighted to receive your positive review for Second Avenue! Thank you for sharing your experience and kind words for Kasey!

Teron Benjamin Published on Google 7 months ago

Fantastic experience: ​"What a fantastic call. I was needing assistance with the website trying schedule a tour. And an employee named Francesca was incredibly helpful. She was so knowledgeable and friendly, and she genuinely seemed happy to assist me. People like her are what make an experience great. Thank you for the excellent service, Francesca Roache!"

Second Avenue
Second Avenue

Thanks for highlighting Francesca's excellent service! We're thrilled she made your experience and tour scheduling so positive.

Britney Martin Published on Google 7 months ago

Negative experience: First let me say I love my house!! Secondly, I would rate the property management a 0 stars rating if possible. I was charged a deposit 3x’s my rent not double like most companies. Was forced to moved in on the 26th of the Month just so they could charge me a prorated rent for the first month. Once I moved in I had 10 maintenance repairs that I discovered while doing my move in inspection. One repair was the flooring in kitchen and dining room. The company paid to have the pulled up but then I waited 6 weeks for them to pay another company to lay the flooring. My house came without a garage door opener and was told I could buy one and they would take it off my rent. When you finally do get someone on the phone they don’t help. I recently renewed but only because I really like where I live. My rent up $50 which isn’t bad but I had to sign a longer lease.

Second Avenue
Second Avenue

Hi Britney, thank you so much for taking the time to share your experience with us. We’re truly glad to hear that you love your home! At the same time, we sincerely regret that the move-in process and communication around repairs did not meet your expectations. We also hear your concerns regarding deposits, prorated rent, and communication with our team. Your feedback is very important to us, and we’ll be sharing it with our management team so we can continue to improve both our processes and how we support residents day to day. As of right now, we don't see any open maintenance work orders for you but if there is, we ask that you please submit a new work order via your resident portal so our team can promptly resolve it. We appreciate that you chose to renew your lease despite these challenges, and we’re committed to making your experience better moving forward. If you’d like, please reach out to our resident support team directly ([email protected]) so we can address any outstanding concerns.

Brittany Wines Published on Google 7 months ago

Fantastic experience: Jared Peavler did a great job helping me with placing my maintenance request for my AC unit that was broken he was very helpful in getting it fixed he was very kind especially since it is summer, and he understood that AC is needed thanks again for your help

Josh Jungle Published on Google 7 months ago

Fantastic experience: I honestly don’t know what I would have done without Rosie Perez’s help. She’s been so kind and patient with me as a tenant, always taking the time to answer my questions and guide me when I felt overwhelmed. It means a lot to know someone genuinely cares and is willing to go the extra mile.

Second Avenue
Second Avenue

Hi, Josh. Thank you so much for sharing your positive experience with us! We're delighted Rosie was able to answer all your questions and help you throughout your rental journey. Thank you for choosing Second Avenue!

Leonardo Veliz Published on Google 7 months ago

Fantastic experience: Rosie Perez goes above and beyond. She’s supportive, kind, and makes renting feel stress-free.

Second Avenue
Second Avenue

Thank you for your wonderful review, Leonardo! We're thrilled Rosie made your renting experience stress-free and supportive.

Hanna Anderson Published on Google 7 months ago

Fantastic experience: Having Rosie Perez as a point of contact has made such a difference. She’s reliable, attentive, and always goes out of her way to help. I’ve felt supported every step of the way, and I appreciate how approachable and caring she is. Rosie is definitely someone you can count on.

Second Avenue
Second Avenue

Hi, Hanna. Thanks for highlighting Rosie's exceptional customer service! We're delighted she made such a positive difference in your experience and appreciate the kind words. Thank you for choosing Second Avenue!

Vanessa Esquivel Published on Google 7 months ago

Fantastic experience: I’ve had such a positive experience as a tenant, thanks to Rosie Perez and her outstanding service/support. She has been incredibly helpful, always making sure my questions are answered and any concerns that arise are addressed quickly. Her professionalism and patience really stand out, and it makes the whole rental experience so much smoother. I truly appreciate everything she does.

Second Avenue
Second Avenue

Hi, Vanessa, we really appreciate you taking the time to share your experience! Thank you for your kind words about Rosie's exceptional professionalism and support throughout your rental experience.

Breanna Drollinger Published on Google 7 months ago

Fantastic experience: Renting can sometimes feel stressful, but Rosie Perez has gone above and beyond to make the process easy and comfortable. From the beginning, she’s been approachable, knowledgeable, and always ready to assist. Her dedication and excellent communication have made me feel valued as a tenant, and I’m grateful for her support.

Second Avenue
Second Avenue

Hello Breanna, thank you for sharing your experience with Rosie. We love to hear it!

Gail Williamson Published on Google 7 months ago

Fantastic experience: I recently had the pleasure of working with Steven Ortiz . He was extremely helpful with a answering all my questions. I recommend renting with them.

Second Avenue
Second Avenue

Hi, Gail, we're delighted to receive your positive review for Second Avenue! Thank you for sharing your experience with us and recognizing Steven's amazing customer service. Thank you for recommending us, Gail!

Spencer Jamie Skittenhelm Published on Google 7 months ago

Fantastic experience: Steven Ortiz was incredibly helpful during my experience with Second Avenue Property Management. His professionalism and attention to detail made the process smooth and stress-free. He was always available to answer questions and provided clear explanations. His proactive approach ensured that any issues were addressed promptly, making me feel valued as a resident. Overall, Steven's support greatly enhanced my experience, and I would highly recommend anyone to second avenue.

Second Avenue
Second Avenue

Hi, Spencer. We appreciate the kind words and are glad we could provide you with a positive experience! We're thrilled that his support enhanced your experience with us. Thank you for choosing Second Avenue!

jennie alexandra Published on Google 7 months ago

Fantastic experience: I had an excellent experience renting with Second Avenue Property Management, particularly with Steven Ortiz. Steven exhibited remarkable professionalism. He was quick to follow up and assisted me in making well-informed choices. In summary, I wholeheartedly recommend Second Avenue to anyone seeking a rental.

Second Avenue
Second Avenue

Hi Jennie, we are delighted to hear about your excellent experience with Steven and our team. Thank you for recommending Second Avenue!

Gianni Ortiz Published on Google 7 months ago

Fantastic experience: I recently rented a home through Second Avenue, and I couldn't be happier with the experience. The process of renting was incredibly easy, and I felt supported every step of the way. A special shoutout to Steven Ortiz, who has been wonderful to work with. His kindness and attention to detail in following up made me feel valued as a tenant. I truly love the home I’m renting, and I appreciate the care Second Avenue has shown throughout this process. Highly recommend!

Second Avenue
Second Avenue

Thank you for this wonderful feedback, Gianni! We're thrilled you love your home and that Steven provided exceptional support throughout your rental experience. Thank you for choosing Second Avenue, and welcome home!

Nigel D Published on Google 7 months ago

Fantastic experience: Second Avenue has been great, but I especially want to highlight Rosie Perez. She’s been patient and supportive during tough times and always quick to help with questions or concerns. Truly appreciate her!

Second Avenue
Second Avenue

Thank you for your review, Nigel! We're thrilled Rosie Perez provided exceptional support during tough times. Your appreciation and feedback are highly appreciated.

Mackenzie Fell Published on Google 7 months ago

Fantastic experience: I was recently assisted by a young man named Jared Peavler, and I want to share how helpful he was. I had several concerns regarding maintenance issues in my home, and Jared took the time to walk me through the process and answer my questions. He was patient, professional, and reassuring, letting me know that someone would be out to address my concerns. His support made the experience much easier, and I truly appreciate the excellent service he provided.

Second Avenue
Second Avenue

Hi, Mackenzie. Thank you so much for leaving us a stellar review! We are delighted to hear about Jared's excellent service. Thank you for choosing Second Avenue!

Aidee Veliz Published on Google 7 months ago

Fantastic experience: Working with Rosie Perez has been a wonderful experience. She is always professional, responsive, and genuinely cares about helping people. Anytime I reached out, she made sure to provide clear guidance and solutions right away. Her dedication and positive attitude really set her apart.

Second Avenue
Second Avenue

Hi, Aidee, we're delighted to receive your positive review! We are absolutely thrilled to hear about your wonderful experience with Rosie Perez. Her professionalism and dedication truly shine through your feedback. Thank you for choosing Second Avenue!

Zandy Saedl v Published on Google 7 months ago

Fantastic experience: Jared was so professional and he helped with all my concerns. He made sure that my maintenance request were resolved in a quick and efficient manner. Jared was amazing to work with and very friendly and empathetic.

Second Avenue
Second Avenue

Hi, Zandy. Thank you for the positive review! We really appreciate you taking the time to share your experience!

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