Evernest Property Management Tampa

Fantastic experience: I have had a very good experience with the whole team so far. Every concern has been addressed promptly.

Fantastic experience: Aissa Uy, our resident services coordinator, has been absolutely fantastic to work with. She responds promptly when emailed and her communication is clear and effective. We are grateful to work with her.

Fantastic experience: Very lovely staff and friendly tenants glad I am working with Marie Escobar she's super helpful and profesional

Fantastic experience: I highly recommend Marife for her excellent project coordination and management skills. Throughout our collaboration, she demonstrated exceptional communication, always keeping our team informed and ensuring everyone was aligned on project goals and timelines. Marife's attention to detail was outstanding—she caught potential issues before they became problems and maintained meticulous organization throughout the entire project lifecycle. Her timeliness was impeccable; she consistently met deadlines and helped keep the entire team on track. What truly set Marife apart was her problem-solving ability. When challenges arose, she approached them with a calm, solution-oriented mindset and quickly identified effective resolutions. Her proactive coordination made our workflow seamless and significantly contributed to the project's success. Working with Marife was a pleasure. Any team would be fortunate to have her expertise and professionalism.

Fantastic experience: Very good company to work with. Marife is the representative who provides us works and she's very good with everything. The payments are made on time and the work flow is constant.

Fantastic experience: Evernest’s go-to maintenance person, Thomas C. Has been excellent to work with.

Fantastic experience: Mariana Molinar went above and beyond in getting my family and I taken care of. She deserves a raise!

Negative experience: SCAM ! They have homes listed as available, we apply on Saturday for a home , they ran our credit Sunday , then says unavailable on Monday . They are baiting you to apply with a nice house and then putting it as unavailable. If the house is spoken for you should NOT be allowed to apply and pay their $65 application fee !

Fantastic experience: Contacted this location by email to get some answers for a client and Mariana Molinar responded with a fast and great responce to my questions! Many companies these days are lacking customer service and follow-ups so keep up the great work Mariana...

Fantastic experience: Great rental property management company! It was a pleasure to work with Mariana Molinar!

Fantastic experience: Thomas C. In the Tampa Area was awesome. Came in diagnosed the problems with the electrical outlets and replaced and installed all new outlets. He’s very friendly and courteous. Easy to talk but efficient! Thanks Thomas we will see you soon for a new water heater!

Fantastic experience: Thomas C. Is so amazing! He was so helpful and professional. He was very quick and efficient.

Fantastic experience: Carla was very helpful, knowledgeable and courteous and professional! I'm really pleased with her help !

Fantastic experience: This is, by far, the best property management company I’ve ever had the pleasure of working with. Their staff is incredibly responsive to any questions or concerns I may have.

Negative experience: I had an extremely disappointing experience with Evernest Property Management. There was a consistent failure to properly supervise vendors, which resulted in incomplete and substandard repairs. Despite being notified multiple times, Evernest did not ensure the work was completed correctly or brought up to inspection standards. As a result, my property failed inspection, causing unnecessary delays, financial loss, and significant frustration. Communication was reactive rather than proactive, and accountability was lacking throughout the process. As a property owner, you rely on a management company to protect your investment—unfortunately, that did not happen here. I am $12,000 in the hole because of their negligence. I would strongly caution other owners to thoroughly vet expectations and oversight processes before trusting Evernest with their property. Based on my experience, I cannot recommend their services.

Fantastic experience: I recently moved into a property managed by Evernest. Not only did Jasmine get me in early to accommodate a trip, when Tragedy struck my family one day after moving in and right before Christmas, Thomas at Evernest Maintenance really stepped up. He was Respectful, professional, and did a great job cleaning up after himself! I was shocked at the service definitely five star. Thank you, Jasmine and Thomas exceptional service!

Negative experience: UPDATE: Proceed with caution when renting from Evernest Property Management. Our A/C was broken for 2 months, we had glass in the back yard that took months to be addressed, and now finally they will not allow us to pay our rent or stay in contact with us in regards to our situation. Make sure you do not end up in a situation where they don't collect rent for a couple months, because they may suddenly try to evict you after the fact. This home is not well maintained, and we were told by multiple inspection agencies that this home should have never been put up for rent, because there were too many habitability issues. I am ONLY rating Thomas, the maintenance man, because we just moved into our rental home on 4/7, and do not have enough experience with the property management company as a whole yet. He came earlier than our scheduled appointment because he had some cancellations. I appreciate that he kept us in mind. He showed up, and while our maintenance situation looked grim, he was able to save the situation and made it even better than anticipated. Definitely keep Thomas around, and be good to him. He was kind, understanding, and went the extra mile.

Negative experience: Evernest has been the most frustrating property management company I’ve worked with. They failed to forward two months of rent payments (Nov and Dec), even though Section 8 confirmed the funds were sent to them on time. I was told several times the money would be “released immediately,” but it never happened, and I was even given a false explanation blaming a “government shutdown.” They also scheduled repairs without my approval, issued hidden or unexplained deductions on my statements with no proper documentation, and communicated poorly. Because of this ongoing mismanagement, I’ve removed them from my properties and asked Section 8 to stop sending them any payments. I do not recommend Evernest to any landlord seeking reliable or transparent property management.

Fantastic experience: I just renewed my lease and my leasing agent Mariana Molinar was top notch. She made the renewal process quick and easy and was quick responsiveness to any questions I may of had.. The best part of renewing was the renewal bonus. Very satisfied resident. Thank you Evernest team and Mariana!!!

Fantastic experience: Mariana is great. She is very responsive, polite, and professional. She always gets the job done. Thank you

Fantastic experience: We have been renting a home through Evernest for almost two years, and every question, concern, or request for assistance has been handled promptly and professionally. Mariana Molinar, in particular, has been exceptional—always helpful, attentive, and thorough.

Negative experience: They took us thru the entire process collected both of our application fees requested so many documents as if we was purchasing the property to tell us that it has already been leased.. very poor service and very unprofessional.. we wasted 2 weeks and then they stop answering g the phone.. scam of u ask me

Negative experience: I wanted to give this company a go. Unfortunately from the beginning there was just heartache. For 2 months they were unable to rent my home in an area that was growing quickly. I checked in and they asked me to lower my rent every time and I did. While we were in this process they advised me to change a section of my carpet. I tried to do it on my own but was unable to find a local contractor so I leaned into their suggested company Columbus Homes Inc . They charged me a 10% fee to find this company and then paid the company in full prior to the work being done. Here is when things get ugly. The company went in to make the changes in the evenings. I don't even believe that they tried to match the color of the carpet. They got a light brown when my carpet was a light beige almost white. The difference is very clear. They did not tie down the carpet. They didn't cut it straight. They didn't hide the seams. So in the middle of my hallway I have a jagged cut. About 2 inches from every door there is a jagged cut. At the top of the stairs it's not tied in so you have to step over it to avoid damaging it. They offered to put metal bars to connect them instead of getting the correct color, stretching the carpet properly and tying it correctly. This has been a terrible experience. I am out $800 and per my property manager Cameron - "Unfortunately, the credit was denied. When I reached out, I had spoken with the maintenance team, who did approve this credit. We then sent this to the Regional Director for final approval and payment, but they denied this credit. I do apologize that I notified you of this credit following my conversation with maintenance, before it was approved at the regional level." I asked him to push on his Regional Director Reese Hamilton and push and unfortunately this man does not want to fix this. So I am here. They will not back their maintenance guys, they will not seek out reputable contractors. They will take your money and not return it. I still have a $200 credit in my owner account and they have yet to refund it. Mind you I canceled this company 2 months ago. Overall HIGHLY DO NOT RECOMMEND.

Fantastic experience: Carla Gómez leasing agent has been nothing but professional, caring and helpful with my family needs. Easy to talk to and she listens to my concerns, like I already said, GLAD TO BE WITHIN THE EVERNEST FAMILY! I see Carla Gomez has lots of 5 stars! GO CARLA!

Fantastic experience: Hello I looked at a home that I seen on Zillow and I love it. and Carla She really helped me. She took her time and everything. She had said she will call me the next day and she did she also kept her word. She is so kind and patient. I will recommend anybody to apply for the homes and Carla can help out she went above and beyond for me.

Negative experience: As a property owner I would give this company zero stars if I could. No communication. No urgency with URGENT issues. HORRIBLE SERVICE. Do not use them.

Fantastic experience: Mrs. Carla was great ! She’s very understanding and willing to go over and beyond to help you out.

Fantastic experience: Wow, Evernest has been great with work with building relationships through tenancy. Carla whom I have work with directly has been very on top of things. She have kept in touch while in the process. I thank you for your support Carla!!

Fantastic experience: I just want to thank Carla for all her help through this hard process for me! she has been really kind & helpful , always calling back and answering questions that we may have! Everest is awesome!

Negative experience: I called after going to look at the house I was interested in because the house is nasty and he needs to be painted inside real bad the outside doesn’t look anything like the picture online it’s false advertisement and to be told they wouldn’t paint was crazy

Fantastic experience: Mariana was super helpful and attentive. Although I decided not to go through with applying for the property. I hope to work with her in the future and will definitely recommend her to family and friends.

Fantastic experience: Carla has been absolutely amazing.! If I could give her 100 stars I would ! The absolute best at what she does !

Fantastic experience: Carla help me to move in comfortably answer all my questions help me out in every way that she could and I felt very comfortable talking with her working with her through the whole process

Fantastic experience: Carla is great for helping me out and provided options when I'm looking one

Fantastic experience: Carla was of wonderful help with getting my application submitted and down payment completed. She was very attentive and responsive to any questions I had during the process. Thank you Carla!

Fantastic experience: My approval process was very fast and effective. I had the pleasure of working with Mar Soriano,she updated me on every step during my process. i’m excited to move into my new place!!!

Fantastic experience: MY 5 STARS ARE ALL TO THOMAS!! The maintenance man WHAT AN AMAZING PERSON AND WORKER, HIS KNOWLEDGE AND PROFESSIONALNISM IS SPOT ON! He took the extra time to explain some very important details. The work was done pristinely. These are the types of workers that need to be kept AT ALL cost. Thank you Thomas!!

Negative experience: disappointing, and I feel compelled to share it so that others can be fully aware before trusting them to manage a property. The problems began on January 18, 2025, when a major water leak occurred in the home I rent through Evernest. The plumbing company sent to address the issue informed me that a detection company was needed to locate the source of the leak. Despite repeated calls and emails, Evernest failed to respond or take the necessary steps. As a result, I was left without running water for an extended period, creating a situation that was not only inconvenient but completely unacceptable. On February 7, 2025, I received an email stating that repairs would begin on February 17th and would take three to five days. I requested to be placed in a hotel during this time since the home would not be livable, but Evernest refused. Instead, they told me to use my personal insurance, which required a $1,000 deductible I could not afford. Rather than taking responsibility for their property and tenant’s basic needs, they pushed the financial burden onto me. The situation worsened as the water damage caused the kitchen tiles to crack and lift, creating a safety hazard. My wife even fell twice because of these unsafe conditions. Despite this, Evernest showed little urgency in addressing the matter or ensuring tenant safety. In every interaction, their communication has been slow, dismissive, and unhelpful. Their lack of accountability, failure to maintain the property properly, and disregard for tenant safety and comfort demonstrate a serious lack of professionalism. I would strongly caution anyone considering renting from or working with Evernest. Based on my experience, they do not provide the level of service, responsiveness, or care that tenants deserve. Property management should mean protecting both the property and the people who live in it — unfortunately, Evernest has failed on both fronts.

Fantastic experience: Jasmine has been amazing answering every question and multiple calls regarding the move in process, thank you so much!

Fantastic experience: Carla is the best she has been helping with the process.With God blessing we can get everything completed.

Negative experience: If I could give zero stars, I would. The management company has been completely negligent with essential repairs. After months of issues with the A/C, they’re only now “starting work”—which requires cutting holes in the ceiling and leaving me without air conditioning for at least two days in Florida heat. Even when it “works,” the house won’t cool below 78° until after midnight, while my electric bill runs over $400 a month. On top of that, it took them three weeks to address major plumbing problems that left sewage backing up into the house. Communication has been minimal, and the burden has been pushed entirely onto me as the tenant. A management company’s basic job is to maintain livable conditions, and they’ve failed miserably. And this is only the two main issues. Renters, beware

Fantastic experience: So far I’ve been working with Carla Gomez from Evernest Property Management and she has been nothing short of amazing from the very beginning. She has been incredibly friendly, professional, responsive, and attentive to all of my needs. The process of renting through them has been personalized, quick, with clear communication. So far, no complaints here, and I would say ask for Carla!

Fantastic experience: I recently completed the initial rental process with Evernest Property Management and so far have been very pleased with this property management company. Carla, our leasing coordinator, has been very helpful and assisted us in expediting our move in process. She was extremely communicative and helpful which ensured that the process went smoothly and efficiently.

Negative experience: Used them as a property manager for two years. Unresponsive, didnt do things they said they would, and their negligence led to us being sued in small claims court. The management company that doesn’t manage.

Fantastic experience: 5 stars for Jasmine! Her professionalism and knowledge made the stressful ordeal of moving way more manageable!

Fantastic experience: Carla our leasing coordinator was so great! Helpful, knowledgeable and easy to work with. Great renting experience!

Negative experience: This is how Evernest deals with maintenance requests: They send a maintenance vendor out. They survey the situation and report it to Evernest and leave, under the guise of returning when the repair is approved by the property owner. That’s the last time you will ever see anyone about that maintenance issue. It will sit in your maintenance request queue forever, neither addressed nor marked as completed. When you inquire they will say the property owner didn’t approve the repair; there’s nothing they can do, sorry. For some maintenance issues this is illegal and they know it but they also know renters don’t want to rock the boat and will end up fixing it themselves. That’s what we had to do after Hurricane Helene. They surveyed the damage and never came back to fix it. Because it affected habitability, we bought all the supplies and fixed it ourselves. Of course they completely ignored our request for reimbursement for those supplies and labor. Oh and all these 5 star reviews only exist because someone will come to your rental midyear to do an inspection; they will shake their heads in dismay at all the never completed repairs and promise to get everything done. They will sound so sincere and sympathetic and win your trust. Then they say “Hey would you mind leaving me a review?” and give you a QR code on a card. You’re thinking they’re great! “This person actually cares! Im definitely giving them a good review” but when you scan the QR code, its just takes you to the Evernest profile. Most people follow through and leave a review for that person but those 5 stars? They go to Evernest and that’s how they have so many good reviews while being the worst property managers I’ve ever dealt with. If they are managing a property you are interested in…RUN!

Fantastic experience: Just happy because we have a maintenance coordinator like Melan in Evernest. Perfect guy to communicate with any issue you face and he comes up with all the solutions.

Negative experience: Do not move into any of there apartments !!! I use to live in 3060 in winter haven, FL these people are scammers!!! They make you pay for things that they should be doing as landlords. Don’t expect to get a security deposit back because you won’t….. they want you to hire professional cleaners, before you move out……. I’ve never heard of that when leaving an apartment. What ever you do don’t move with these people

Fantastic experience: Quick, smooth and easy. As someone that may miss an email here and there, Mariana Molinar was great at walking us through everything and responding during questions about the app

Fantastic experience: 5/5 Stars — Excellent Maintenance Service from Thomas Chojuacki I had a great experience with the maintenance services provided by Thomas Chojuacki. He was friendly, arrived promptly, and handled the repair easily!

Fantastic experience: As a vendor I can say without any hesitation, Evernest is one of the best client to work with. I have to mention the name Mheljohn. He is one of the nicest client representative I have ever worked with. Hoping to have a longer journey with Evernest.

Negative experience: Worst place ever! After being inappropriately overcharged at the end of our lease to have gutters cleaned they have absolutely refused to refund us the overcharged money. Insult to injury the sent us a fake check for the money that the bank deemed "invalid" they have given us the run around time and time again and refuse to have me speak with the manager! Most unprofessional property manager I have ever come across, yes Mariana Molinar I am speaking of you!

Fantastic experience: I’ve had the pleasure of working with Mheljohn, the Maintenance Coordinator at Evernest Property Management, across multiple markets — St. Louis, Kansas City, Tampa, and Orlando — and he has consistently delivered exceptional service. Mheljohn is incredibly organized, responsive, and proactive when it comes to handling maintenance issues. He communicates clearly, follows up promptly, and ensures that every work order is managed efficiently from start to finish. No matter the market, he brings the same level of professionalism and dedication, which makes a huge difference. His ability to coordinate with vendors, stay on top of timelines, and keep me informed throughout the process has been invaluable. It’s clear that he genuinely cares about both the properties and the people he serves. Working with him has made maintenance coordination smooth and stress-free. Highly recommend Mheljohn for anyone looking for a reliable and detail-oriented maintenance coordinator!

Fantastic experience: Mheljohn T. Plarion has been assisting us from the beginning, supporting our operations from Missouri to Florida. Mheljohn's coordination and guidance have been extremely helpful and appreciated. At Galaxy Property Preservation, we believe in growing alongside our employees and clients, building strong partnerships based on respect and reliability. Mheljohn exemplifies this spirit through consistent support and professionalism. We are grateful to have coordinators like Mheljohn while working with Evernest, and we look forward to continuing our collaboration.

Negative experience: After inquiring about a property for 3 Days to make sure there was no other applications ahead of me before going forward and being told no all three times to find out as I'm trying to get process through my housing that someone else is ahead of me by a week and they will be receiving the property is very misleading and very disingenuous especially as though I reached out to the recruiter who was always unavailable to me. The representatives are not really helpful for people with visual impairments or asking about listings and other properties just giving you a blanket answer of go look around on Zillow and then call us back if you see something is the response that I kept getting. I would not recommend trying to do anything with this company due to how they move when it comes to actually being diligent and trying to secure a property with them.

Fantastic experience: I live in Winter Haven, FL and I'm writing this review specificity about Thomas Chojnacki, our maintenance man. He is really knowledgeable and really nice. He does a great job at everything we have had issues with, and all of our issues that we've reported are handled in a timely manner. I absolutely love the new blinds and toilet paper holders we needed very badly. He's works harder than any other maintenance employee I've known when renting. ✨️GIVE THIS MAN A RAISE, EVERNEST. ✨️ Thank you, for having such a hardworking, loyal employee. They're hard to come by anymore.

Negative experience: I’ve been having problems with this house I’ve moved into in May and I’ve been sending maintenance request since then photos and all they keep sending people from craigslist to look at the problem and trying to find the best price to do it. They sent about five people to my house to look at the problem when they have pictures of the problems, but won’t see no one to fix it. I’m tired of it. The last tenant that stayed in this house said that it was hard to get them to fix anything and it’s showing dealing with Mariana Molinar has been a headache tell her the problem and all she say is I apologize and keep talking to the maintenance team instead of trying to help fixing the problems they don’t communicate well have two different people calling from the maintenance office one sending a guy at one time and then another guy calls from the maintenance offices to schedule another guy to come and they haven’t communicated what’s going on it’s getting very ignoring wasting my time I just want the things fixed in the house. So be careful renting from this company. The maintenance team get on craigslist and find people that have ads on craigslist and try to Person to come around and fix stuff. The maintenance team is not local. Neither Is leasing company hard to get them to answer the phone always emails

Fantastic experience: Partnering with Evernest has been a truly rewarding experience, both professionally and personally. Their team has been a pleasure to work with—always professional, clear in communication, and focused on finding the best solutions. We’d like to especially acknowledge Melan Calinisan for his outstanding support and responsiveness throughout our projects. His efforts, along with the coordination and patience of the entire Evernest team, have played a key role in helping us consistently deliver high-quality results. We greatly appreciate this partnership and look forward to many more successful projects together.

Fantastic experience: I want to take a moment to recognize the wonderful customer service I continue to receive from Mariana Molinar! She is always very responsive and has gone above and beyond during my most recent renewal process, when I had several questions. In a time of automated service reps, having a human experience is so very appreciated!! Thank you, Mariana, Evernest is very lucky to have you on their team!

Fantastic experience: So Far we are beyond Impressed with Evernest and especially Mariana Molinar’s customer service in responding to my emails ASAP!!! You never get customers service theses days and when someone like Mariana goes above and beyond it’s very impressive. She’s an asset to the company! I’m Thankful to have her help!

Fantastic experience: Thomas from maintenance came in and fixed our dishwasher that was leaking. He did an absolutely amazing job and was so kind to talk to!

Fantastic experience: Mariana Molinar is an excellent resident coordinator and really appreciated her assistance during our tenancy. Very responsive and helpful. Thanks Mariana!

Fantastic experience: Mariana Molinar is my property manager and is absolutely amazing. I advised her that there was an unplanned fee accessed to my account and wanted to know how she could assist me. Within 2 hours the situation was resolved in my favor. As a tenant all you want is an attentive, responsive, and personable property manager. Thank you.

Fantastic experience: Everest made this move very easy, and Mariana was great with communication and answering any questions we have had during our move! They make everything easy for you during the stressful moving time so if your new home is in this companies hand, especially Mariana’s, you are in great hands!

Negative experience: I will have to say I didn't even get in the door for a property. I am now reconsidering after this encounter less than 30 minutes ago. I received a text message by the name of Mar but never spoken to this individual. I just had some general question about the property i applied for so I called the 888 # spoke to a man name by Frank/ Fran may not be his real name he was completely rude, impatient and then hung up on me while i am in the process of asking my questions. If this is how they do business to potential renters or owners I can only imagine. "How you do anything is how you do everything". Those 5 stars reviews are bot,/fake. All property management have there faults but this is just the beginning. God see it all even the crooked ones . He says every knee will bow!!

Negative experience: Things seem great from the beginning. Prompt responses on maintenance problems they usually have someone out the next day.. sounds great but we have now had to repeat every maintenance request at least once. Had someone out 5 times now to fix the garbage disposal, A/C has been out for 7 days so far with no sense of urgency to fix it!! We live in Florida …. House temps have gotten up to 90 degrees INSIDE. Was told there is one piece that needs to be replaced but has to be approved first. The piece cost $15. For the amount of money we pay for rent this is unacceptable! Phone operator can’t give an update or ETA. When we called earlier in the week to ask and stated that it’s “been almost a week” there response was “well it hasn’t been a week yet.” Do NOT recommend renting with this company. A perfectly newer house that will be ruined due to their poor maintenance responses.

Negative experience: Please look at my many other positive reviews for companies. I am not quick to leave poor reviews. Do. Not. Rent. From. This. Company!!! Their mismanagement, lies, and gaslighting led to my children and I becoming homeless this weekend. I was promised multiple times a move-in date of Friday 5/2. I took the day off of work to begin the move, scheduled a truck and moving help for Saturday, and planned a move out date of Monday from my old place. Despite multiple promises, Thursday and Friday found me frantically trying to to their job to finish their process for them, with no success. Saturday was no different. Sunday, I spent the day moving all our furniture and belongings to storage, and rented an Airbnb for my children and I to stay in. Monday, though they knew that we were homeless due to their mismanagement and lies, they did not reach out. The only timeframe they had given me was up to 30 days to complete their process. So I found a new apartment to rent. I informed them, and though they still have not offered me the housing that I have already paid $3800 for, they had plenty of time to let me know that I would owe them 6 months’ rent (almost $12,000) if I do not continue the lease (on a townhouse I cannot access)! This is corruption at its worst. Please see this Better Business Bureau profile for them. Do not use this company to rent your property or to rent from. They will take as much of your money as they can with no regard to you actually receiving housing in return.

Fantastic experience: Everest Property management has been nothing short of amazing to me. I have had issues when I first moved in to my rental property, but they communicated with me every step of the way to make sure those issues were resolved. Thank you Thomas, Mark and Miranda. Definitely recommend this company.

Fantastic experience: I had a fantastic experience working with Evernest Property Management. Emil was professional, responsive, and always went above and beyond to ensure my rental property was well taken care of. I would highly recommend them to anyone in need of property management services.

Fantastic experience: The maintenance technician Mr. Thomas Chojnacki was on time and helped fix all the problems we had in the house. He always made a huge effort in order to do a great job. I highly recommend him for a maintenance man to any person.

Fantastic experience: Jasmine was responsive and very wrll versed in the property since day one. She is a great asset to your team. Thank you for building such a great corporation. We look forward to working with you.

Fantastic experience: Awesome rental company! Trustworthy and you can tell they have the clients best interest at heart! Highly recommend! Special shout out to Emil Belmontes! He really took the time to break down the process and answered all my questions!

Fantastic experience: I sent an email regarding a question about my rent and Mariana Molinar was very quick to respond. She actually responded that very same night and got it handled with no issue, which was very appreciated.

Fantastic experience: I have had an outstanding experience with Evernest Property Management! From the very beginning, their team has been incredibly professional, responsive, and attentive to all of my needs. The process of renting through them has been seamless, with clear communication every step of the way. The staff is knowledgeable and friendly, and they make sure all issues, big or small, are handled promptly and efficiently. Their online portal makes managing payments and maintenance requests a breeze, and I always feel well taken care of. If you're looking for a reliable, trustworthy property management company that truly cares about its tenants, I can't recommend Evernest enough. They’ve truly set the bar high in the industry!

Negative experience: I rented a house for about 5 years, the last 2 were under Evernest. Our maintenance requests were very rarely met. The communication is impossible. They literally waited until 5pm 60 days before our lease to inform us they would not be re-renting the property after asking for weeks on an update to renew the lease. They requested we pay for professional cleaners and repair services for the entire property before leaving which i have NEVER experienced from a rental property. They have been unprofessional for all issues we’ve brought to them. I will NEVER rent under them and will tell anyone looking to, what a nightmare they were to deal with. We loved the house we made so many memories in just for it to be ruined by people who just don’t care about their tenants.

Negative experience: I live in a property managed by Everest and have a lot more than this to share, but I'll keep it brief. Mostly, our maintenance requests have been resolved adequately and promptly. Some issues get a quick fix that only lasts a couple months, but they manage to send competent contractors that do the best with the limited budget allocated. However, our furnace broke during the winter and our maintenance request for this issue (during the coldest months and with risk of carbon monoxide poisoning) was cancelled and forgotten about by our "resident coordinator" Ale Zamarripa (who specifically asked that I mention her name in this review). It took 3 months of daily calls to get the issue resolved. The lack of heat was in breach of our lease and federal law and yet it was somehow still OUR responsibility to receive information about the progress of the repair and advocate for our safety and financial well-being. I do not think that Everest did anything I wouldn't expect from a rental company of their size and scope. Our point of contact however was horrendous. When asked point blank if she had received an email she had responded to, she shared that she 1) didn't think she'd gotten it, and 2) didn't know how to search her email. Many of the receptionists we spoke to were kind and helpful, and as previously stated, most of the issues we've had have been resolved quickly. It seems that the negative and dangerous experience we suffered this winter was primarily the work of one individual who had the audacity to send an email requesting that we deliver a review on her behalf, so this is that review.

Positive experience: 5stars for Thomas!! Best new Maintenance man ever!! Knowledgeable, understanding, informative, and more than fair!! The reason for 4stars is the leasing company, contacting them is extremely hard, they’re not responsive, and slow to provide maintenance until Thomas came aboard.

Fantastic experience: Mr. Ali Rahimi is a very professional and knowledgeable young man! He assisted me with my concerns by educating me about the maintenance issues and concerns I was dealing with and followed up with me in a timely manner as he stated he would do. He is an awesome Leader who takes pride in everything he does. Thank you for the great services Mr Rahimi!

Negative experience: Worst property manager I’ve ever had. We moved in to our property six months ago and had several issues that needed to be fixed from the beginning. They left the lock box on the front door handle with no way of removing it. We kept calling them telling them we couldn’t get it off and the instructions they gave us didn’t work. They finally sent a guy out to look at it and some other issues and he couldn’t get it off either. We were told the garage door openers would be in the kitchen drawer and there were no garage door openers. Six months later, we still have no garage door openers. My closet walls were never finished and are made of ply wood, and there’s bugs coming in the closet through the walls. The other bedroom never had a closet rail installed. The dish washer didn’t work, and the first guy they sent to “fix” it said he wasn’t authorized to work on a dishwasher and then “fixed it” by using OUR extension cord to go across the kitchen floor, and he broke the panel below the dishwasher and asked us to pay him $45. Instead of installing some of the screens for the windows, they just laid them up against the windows outside. One bathtub only has cold water (a fancy jacuzzi tub with jets, wouldn’t it be nice if that worked) and the other tub only has scalding hot water. There’s a fancy shower with three different shower heads in the master bedroom and only one of the shower heads work. The dishwasher didn’t come with a silverware bucket and the fridge has a water and ice dispenser that don’t work. We were told these aren’t necessary features so they won’t be fixed. Then why install a fridge with a water and ice dispenser if they’re not going to work? We called after five months of emails, work orders and phone calls, and our property manager tells us she’s never had any complaints about the property. Then we were told someone was coming to look at everything on a Saturday. We waited at home all day and no one ever came. I called again and they told us they were scheduled to come on a Wednesday and we had to call them ourselves to find out why they told us a different day. When you call the main number, you get what I assume is a person in another country who doesn’t speak English well, and your needs never get communicated to anyone else after that. The first time I called our property manager directly she said she would call me back and never did. The only things that have been fixed as of now, six months later is the dishwasher, the rail in the closet, and the lock box on the front door being removed. I have stage four cancer and expressed to our manager that I can’t be dealing with all these problems and continuing to try to get them fixed with no results in my condition and she completely ignored that I said that. I have no idea how they have a 4.5 star rating. They must be bribing people to leave good reviews.

Fantastic experience: Mar Soriano was amazing! She walked us through the process and kept in touch along the way. She answered any questions we had as well. Thank you for making the process stress free.

Positive experience: Updated review (I'd previously left a 5 star review for the former management company, Rent it Network. I deleted that specifically so I could leave this new review) About 3 years ago, Rent It Network was bought out by Evernest and things went downhill quickly. We have had constant issues since then with getting things fixed. My dishwasher and garbage disposal were broken for over a year...no resolution. My bathroom light switches worked off/on (pun intended). Then, they hired Thomas Chojnacki to coordinate maintenance repairs and all I can say is "Wow. Thank goodness." Thomas has managed to resolve *every single issue* we have had, within a reasonable time frame. He's pleasant and thorough, and it's evident he takes pride in making sure tenants' issues get fixed. I am confident that Thomas's attention to detail is the reason I now have appliances that work. Hopefully, Thomas stays with Evernest as long as we do, because if he's here, I have confidence any other future issues will be resolved quickly.

Negative experience: This company has to be the most incompetent rental company I have ever dealt with. We have a monthly concession that this company cannot seem to get right and remove from what our monthly rental amount is actually supposed to be. We have been dealing with Mariana who just seems not to understand the accounting error on their part. I refused to pay the rent until it’s fixed. Then they turn around and hit me with a $75 late fee because of their own accounting error. We have lived in this home home two years and been through 3 property management companies but Evernest has proven to be the one that cannot get anything right. Water quality in the home is horrible and has rusted literally everything in the sinks, faucets, dishwasher and our personal washer. Not once have they done anything about it. The septic system was backing up into the house and they have to this date not fixed the damaged drain field that has been reported to them by the professionals who looked at it. This company is garbage and all I can do is warn everyone looking to rent any property from them, be very careful. Next step is BBB and local health department!

Fantastic experience: Evernest really helped me have a super smooth move in process and they were in contact every step of the way. This comes after having a 4 month nightmare experience with another local property management company. I will definitely recommend them.

Fantastic experience: Thomas Chojnacki was a great electrician that after 1 year of my doorbell not working, he fixed it! Super thankful for him being able to fix my doorbell!

Negative experience: I have to give one star because I have no choice but to give none. It is a company without any type of professionalism, inept and irresponsible: I rented an apartment through them, the second day after they gave me the keys they told me that I had to vacate said property with the absurd explanation that the neighborhood council had not approved our move, how is this possible? I ask myself that question every day!! They gave us the keys to the property, they authorized us to move and now they are evicting us for irresponsibility, bad work and I don't know what else to add... I advise everyone who may see this to think about it before making deals with these inept people.

Fantastic experience: Thomas is absolutely the best!!!! He went above and beyond to get me a very nice faucet and repairing all the piping.. he was neat and very clean, and did a great job!!!! I am excited to have him as maintenance and Evernest should know they have a great person doing a great job!

Negative experience: The worst company to deal with- incompetent, disrespectful, unorganized and reckless with people’s properties. They don’t answer clients concerns. They promised to rent my home at a price they suggested, it’s been sitting vacant for 5 months even after reducing the price multiple times. They left my Backdoor wide open. They are not transparent with showings and engage in self-showings without your consent where strangers are allowed to come into your home without being accompanied by anyone. Jocelyn, who is supposedly the director of operations in Tampa, is awful. Ignores the emails sent to her, is rude and when she fails to get the job done, she terminates the contract so she doesn’t have to deal with it. She has wasted 5 months worth of money and time and screwed up so many things. This company is beyond awful!

Negative experience: This place is horrible! As a owner of the property I could never get ahold of anyone. I would have to send several email and leave voicemails that never got returned. I've owned the home form more than 10 years and this was the most unprofessional company I've worked with. I finally had it and replaced them with another company and Evernest corporation has been appalling. The company still owes me rent from December and they have not forward my security deposit. Finally received a call after leaving this review. I did receive my December rent finally but have get to see the secretly deposit. Also want to clarify Evernest acquired Rent It Network back in 2022. I went through one placement with Evernest and it was a unprofessional.

Fantastic experience: Thomas from maintenance installed a new vanity today and I am very pleased with the results. Not only was Tom quick and proficient but very clean as well! Thanks Tom for the great work!

Fantastic experience: Evernest has been great to work. Ale has been especially helpful and professional when it comes to taking care of any inquiries we send her way. I would certainly recommend renting with Evernest.

Positive experience: Ale & Jasmine has been great to work with so far. Hoping for a great experience during my time with Evernest. Thanks for all both of you do!

Negative experience: Please be very careful renting a property from this company. I lived in a property with vaulted ceilings. They charged me for painting the ceilings when I moved out due to cracking paint. If it had smoke damage or some type of property destruction I could understand but peeling paint on a vaulted ceiling? You would need a ladder to reach it. Lived there for only a year. If the paint was peeling it was either not painted in years or poorly painted. They charged me for electrical issues. How would I be responsible for electrical problems? What they seem to do and are known to do is charge the tenants for any home improvements whether you caused the damage or not. They also charged me for blinds that were broken when I moved despite me including pictures of the blinds on my move in damage list. They charged me for outdated door knobs. They were clearly dated when I moved in. This is the most predatory move out fee gouging I have ever experienced. I didn't provide receipts for cleaning. I can accept the and outrageous fees they charged for smoke detector batteries because I can't prove they were working but these items I could not have caused is just wrong. I'm looking for others who have had this experience. These people have to be stopped. They prey on the people who rent from them because you need a good credit score so the people who rent with them are more inclined to pay those predatory fees

Negative experience: It has been 4 months since I raised maintenance requests about broken washer/dryer units, leaking water from shower, they keep saying they will fix it but they haven't. Now they stopped responding to my emails. Worst rental company. All they need is the timely payment from the tenant. They don't care about anything else. Edit-1: Now they started adding maintenance fee to my account. They are just taking advantage of the lease I signed. Edit-2: They kept my entire deposit of & 1695 mentioning damages that were done by previous tenants. The are not reimbursing my deposit even after showing them the evidence from my move in document. Do not rent from Evernest, they are a scamming company.

Fantastic experience: Ali Rahimi- was a great help as we did our inspection, made sure to cover my concerns with the property, and ensured me that my issues will be taken care of! Process was quick and easy!

Fantastic experience: Jasmine Cangmoang is the best! She was active and very through and soooooo helpful with the leasing process, even with her being under the weather and me asking a million questions she provided great professional service! Kudos to her!

Negative experience: ****WARNING****PLEASE READ BEFORE RENTING THROUGH THIS COMPAY*** My initial 5 star review was for "Rent it Network". They were amazing. About a year into living in this house this company was turned into "Evernest". These past two years have been the worst living experience of my wife, my kids and my life. This company let us go without A/C for 2 months and when they "fixed" it, the city said the unit was installed incorrectly. So instead of coming out to fix the issue they just stopped returning our calls or emails. Our fence has been falling down since we moved in. I have sent many maintenance requests with no response. We tested for mold in our house because we were having difficulties breathing and when it came back positive they sent someone out to look and they just said "That's not mold". Our well exploded flooding our entire garage and we were without water for 2 weeks. I had to raise hell just for them to come out and fix it. After all these issues they raised our rent each year without problem.. And now the icing on the cake we find out our house is being sold by someone walking through our yard looking through our windows. Guaranteed the owner of the house is just sick and tired of dealing with Evernest so they decided to sell to get as far away from this company as possible. The owner is ok with us terminating our lease so it is easier for him to sell, but of course Evernest has an issue with it. If you want to live in house where when things fall apart and the company you are working with just doesn't care and won't return your calls and just raise your rent, by all means rent with Evernest. I can pretty much guarantee all of these five star reviews are either bots or stolen from the old company Rent it network. DO NOT RENT WITH EVERNEST!!!!

Fantastic experience: I recently signed a lease through Evernest. I haven't rented an apartment in a very long time, so the process was a little unfamiliar to me. I had many questions about every step of the process. Jasmine assisted me through every step and was friendly, helpful and responded very quickly! Thank you Jasmine!

Negative experience: Dealing with this property management company has been a nightmare. Their response times are abysmal, and they consistently fail to resolve maintenance issues. Communication is poor, and their customer service is unhelpful and dismissive. On several occasions, I had to follow up repeatedly to get even basic issues addressed, and when they did respond, the solutions were often inadequate or delayed. The staff seems disorganized and untrained, leading to frequent mistakes and a lack of accountability. They frequently overlook tenant concerns and fail to keep up with routine maintenance, which has led to deteriorating conditions in my apartment. I would strongly advise against using this property management company, as they consistently fall short of providing even basic, acceptable service. Their lack of professionalism and disregard for tenant satisfaction make them a poor choice for anyone seeking reliable property management.

Negative experience: If I could give negative stars I would that’s how horrible and low I think of this company and the people who manage this joke of a business. Evernest has been nothing short of incompetent, horrible, and out right pathetic. From the absolute start it has been an issue. Whenever we have a maintenance issue they never respond in the portal which is where they ask to report all issues. Whenever I call they don’t return any messages even after asking multiple times. It has been an absolute nightmare. Communication is horrible and are unable to fix serious and dangerous situations in a timely manner. If anyone is thinking about using them I would really look at yourself in the mirror and think twice. They have shown a lack of care and the slightest decency and it is a surprise they are still in business.