FirstService Residential Jacksonville

Fantastic experience: The staff at Shearwater Kayak Center has been wonderful. I feel very lucky to have them. Love the programs and support they give.

Fantastic experience: Jess and Belynda at Shearwater are hands down the absolute best. They strive to make our community better. Listen to residents and create a positive environment for all.

Fantastic experience: Thank you Michele, Joel and Erik for your help. You absolutely rocked it! Your quick action prevented lots of headaches for multiple units at Mirabella.

Positive experience: I had to change my rating, because I am disappointed in some of the decisions of our staff. They seem to bend to the squeaky wheel and make policy changes to avoid conflict at the expense of other residents. They make "Policy" changes and then tell you you have no say. Don't we pay them Our FSR team at Del Webb eTown is Top Notch. Noelle and her team; Denise, Sophia, and Chris are Awesome! We all feel. Lucky to have them!!!

Fantastic experience: I'd like to give a shout out to Jennifer at Reverie at Silver Lake. She's helped me several times with dealing with the H.O.A. paperwork that was confusing to me. She always has time to answer questions when not busy and talks respectfully to me.She keeps us updated of when ground work is going to be done and the such. Thanks Jennifer.

Fantastic experience: My wife and I moved to the WaterSong 55+ community at RiverTown 3 months ago. We are very pleased with this decision, but at the top of our list is the unwavering commitment by the FSR staff (DJ; Heather; Susan; Victoria) to cultivate a positive atmosphere for all residents. Through our observations and discussions with other residents, we are 100% convinced that each staff member truly enjoys working at WaterSong. All are great ambassadors for WaterSong and FSR. They genuinely and empathetically care about the welfare, opinions, and concerns of residents. And, how do they remember so many names of residents so quickly? Below, I share just a few thoughts about each team member based on our own interactions: DJ Kaisan, Maintenance Technician - This has been cold winter for the area, but that has not stopped DJ from arriving before sunrise to tackle an assortment of weather-created issues. The grounds and facilities always look immaculate, and any glitches we've seen (e.g., pickleball court windscreens being blown down) have been resolved swiftly. Whether he is waving at us from his cart, moonlighting as a games coordinator during the holiday party, pressure washing stains on sidewalks, helping to set up for events, or just catching up on daily doings, DJ is always upbeat and willing to help. And, what other M.T. have you ever seen embrace the holiday spirit by cheerfully wearing a Santa Claus cap during the month of December? Heather Sanders, Community Manager - The first thing that comes to mind when I think of Heather is "communication". Soon after arriving at WaterSong, she emailed all residents about community updates (e.g. projects; committee & board meetings; personnel changes; HOA reminders; etc.). We have appreciated how Heather has continued these updates on a frequent basis. The content is succinct, informative, and transparent. Also, we are impressed by her interactions with her own team. When visiting the amenity center, we have often observed her conducting meetings with FSR personnel in a collaborative manner. Finally, Heather has not only responded quickly to our email inquiries about HOA-related matters but also has successfully guided us as to the best courses of action. Susan Fowler, Lifestyle Director - We met Susan when visiting the fitness center for the first time. She was in her office and must have immediately noticed the "newbie" looks in our eyes. She reached out cordially to offer assistance. We were impressed at her cheerful, welcoming, and non-rushed demeanor. We engaged in a fun conversation for nearly an hour during which we learned a lot about her and WaterSong. And, we departed feeling as if we had already made a friend! That feeling has only grown stronger over time. I recently wrote to Susan to express our gratitude for the diverse, creative roster of events and activities she organizes, and for thoughtfully encouraging everyone to participate. My wife and I look forward to the receipt of each monthly newsletter. We respect that Susan takes a lot of pride in the appearance of the community for all residents. That includes witnessing her holding cleaning vendors accountable for shortfalls she finds in their contracted services. Victoria Zayas, Administrative Assistant - Victoria is last on this list only because her name falls deepest in the alphabet. She most often has been the first person we have seen upon entering the amenity center. In every such instance, Victoria has greeted us by name and with a smile. She excels at being an "active listener". Unless she is busy with other residents or urgent duties, she visits with us in the same manner one would with a best friend. At times we feel guilty about diverting her from more pressing tasks, but she never makes us feel rushed. Even when I I am peppering her email inbox too much with questions and requests, she goes out of her way to reply promptly. For instance, she went beyond the call of duty to help me research permitted options for landscaping changes I was considering for our home.

Fantastic experience: As a Realtor, I have worked with numerous Management companies. Joshua Parker, who manages The Reserve at James Island, is exceptional. He is knowledgeable, responsive and truly cares about the residents. I am working through a sale of a condo and he has provided all of the information that I have needed in a timely manner, answers calls, and goes above and beyond to make sure that both buyer and seller are supported. It goes such a long way to give everyone peace of mind in a stressful real estate market. Thank you Joshua!!!

Fantastic experience: I would like to provide a positive for associate Ms. Georgiann Hawkins who works at the front desk at Del Webb Nocatee. Ms. Hawkins is always positive, polite, and helpful. She has helped me on a number of occasions with issues regarding the club and my residence. She goes out of her way to provide excellent customer service and is always ready to listen and find answers or solutions to our concerns or questions. Most recently she went out of her way to find information that I needed.

Positive experience: A big shout‑out to Joshua Parker, Community Association Manager at The Reserve at James Island. Since stepping into the role, he’s been consistently helpful and incredibly responsive. His leadership has made a noticeable difference, and it’s truly appreciated.

Fantastic experience: Administrative Assistant Georgian Hawkins was wonderful assisting me in setting up my click pay account when I encountered a previous problem. She resolved the problem immediately by getting in direct contact with the company.

Fantastic experience: It is a pleasure to take this time from a very busy schedule as a resident, to say THANK GOD, for the PLAZA MANAGEMENT & STAFF! The grounds & building always look good! This Christmas the DECORATIONS inside and outside was ABSOLUTELY % FABULOUS!!! We appreciate Bethanne, Emily, Keteria, Adriana, Tabitha, Kenny and the entire CLEANING team especially Carmen! ♥️ Thanks goes to the beautiful lawn & grounds maintenance crew! LUV YA, Mr.& Mrs. Harris P.S. you all are always very warm & courteous to us!

Fantastic experience: Kenneth Fisher, who works at the Anastasia Club desk, is by far the best! He is not only knowledgeable but always has a smile and good disposition. He has helped us several times in resolving some problems and he genuinely seems to care about the residents in the community. He embodies all the qualities that you would hope for in someone working at the clubhouse.

Fantastic experience: We had a wonderful lunch experience while trying out the community. Misty was accommodating, Friendly and fabulous overall.

Negative experience: If I could rate First Service Residential Jacksonville a zero, I would! The current ratings are not capturing a true picture of how the local Jacksonville office really is. The lack of professionalism, unresponsiveness from the CAMs as well as from the leadership, poor oversight, and inaccuracies in the individual management of properties and their data is appalling to say the least. This is NOT the company you'd want to manage your property!! RUN!! RUN FAST!! RUN WITHOUT THINKING TWICE!! While the company rep will respond to each online review by saying it is their goal to provide excellent service, their current staff is not doing the same and the company's local leadership is allowing the bad attitudes, behaviors, and incompetence to fester! Either the Regional Directors don't know or just don't care!

Fantastic experience: Janadya was very welcoming and helpful! I needed to print out important documents for work and she was very kind and helpful! Thank you so much!

Fantastic experience: Johnathan Patrick is an amazing team member of the Azure staff. Helpful, always professional and friendly. Thank you Johnathan. I appreciate you !

Fantastic experience: Ja’Nadya was very professional, helpful & kind. She was very knowledgeable about Shearwater Community. If she didn’t know the answer to a question she knew where to direct me. Ja’Nadya is great asset to Shearwater

Fantastic experience: Kara gave me superb help getting me onto the dwNocatee site. I had her work with my son for weeks trying to figure out password.

Negative experience: Noticed a water leak on the outside of my unit. I live in a townhouse. I spoke with my next door neighbor and he confirmed that the leak was not impacting his water pressure just as it wasn't impacting my water pressure. I put in a service ticket via the website on Sunday, January 4, 2026. It was the weekend so I thought I would give it a day or so. By Tuesday, January 6, 2026, having not heard anything from anyone about the service ticket, I called and spoke with Carlos, a customer service agent and he apologized and said that he would escalate service for the ticket. As of today, Friday, January 9, 2026, the water is still flowing freely from the ground, so I called again, this time speaking with Carol. She made several attempts to contact the property manager for the Carlton at Oak Landing and after twenty minutes, she admitted that she had not been able to contact anyone associated with the property but assured me that due to the time it had been since I originally reported the issue, she was going to expedite it and arrange for a plumber who would review and repair the leak within two hours. Eight hours later, still nothing. Our property manager has been absolutely useless during this period. Their ticket reporting system might work, but if no one is reading and responding to it, that is an abject failure.

Fantastic experience: Alex has been a great addition to Shearwater. He is very courteous and professional with the residents. We love the way he always greets us with a smile when we see him. He’s so helpful and responsive with everything.

Fantastic experience: I received an exceptional assistance from TERRI FAWCETT from FSR Client Services Support in solving my request. I am very pleased with her service. Thank you Terri!

Fantastic experience: Terri Fawcett called me about a proxy that needed completed for our annual meeting for Villa Lago in Sandestin. She was very kind and courteous when speaking with her. I explained that we had already sent it in and asked if she could look for receipt of it. When receipt of it was not recorded, she was kind enough to email me another one and then confirmed it's receipt. Thank you Terry and great job.

Fantastic experience: Sophia, Noelle, Chris and Denise are an A+ team. They are always friendly and helpful. The planned events are well thought out and the community enjoys them. I am very pleased with our HOA staff.

Fantastic experience: FSR Team took a service request for a mailbox lock issue. We had a few gifts in the box locked up but could not get in. Our representative, Terri Fawcett, entered all the details for the service request, placed a couple of calls, lock was replaced and a new key delivered in a cou-le of hours. Terri Fawcett was easy to work with and very understanding. Thank you for a quick resolution.

Fantastic experience: I’d like to take a moment to recognize our HOA staff of Noelle, Denise, Sofia, and Chris. They are by far the best team our Del Webb E-Town community has had since we have lived here. They are professional, friendly, approachable and helpful all the time. They are dedicated to their jobs and serving our community well, as if it were their own personal community/neighborhood. Keep up the great work as it does not go unnoticed!

Fantastic experience: I a say enough good things about Terri Fawcett she has always responded fast and has always solved or answered my concern. She is a 5 star rock star

Fantastic experience: Terri was extremely helpful in helping me get my HOA account set up! Very polite. Thank you!

Fantastic experience: Our E-Town Del Webb team may be small but they are pretty mighty! Sofia, Noelle, Denise and Chris are the best team we have had. They are professional while exuding warmth and interest in all the residents of our community. They are innovators and great collaborators in all the events planned. I would give this team 10 stars if I could.

Fantastic experience: One of the things we love most about living in Shearwater is the great community events, and a big part of that is thanks to Demetric and Joe from FirstService Residential. They do an amazing job running the lifestyle programming for our neighborhood, and it really shows. The family events are always fun, well organized, and something our family genuinely looks forward to. The Mother’s Day dinner was a standout… such a thoughtful and special evening that made moms feel truly appreciated and celebrated. Demetric and Joe consistently go above and beyond to make each event enjoyable and memorable. From the planning to the little details, everything feels welcoming and intentional. They truly help create a strong sense of community and connection within Shearwater. We’re so grateful for all the work they do and can’t wait to see what events are coming next!

Fantastic experience: Joe, Demetric and the team always show up for my community at Shearwater, St Augustine, FL. They are supportive to resident input and collaboration. The effort the team puts to making the community feel special and welcoming is apparent everyday and especially when they put white efforts towards all of the events and activities. My family loves living here mostly due to their commitment and devotion to their work to make this community fun, engage gong and inclusive. We are grateful to have such a wonderful team!

Fantastic experience: We are enjoying family time with all the great activities. Breakfast with Santa was super nice, my little one was shy and Santa was approachable. My older daughter loves the bingo games. Thank you all the team, specially Joe and Demetrio who are always kind.

Fantastic experience: The management group at Del Webb E-Town are second to none! Chris, Denise, Noelle, and Sofia are dependable, energetic & helpful. They do a tough job very gracefully.

Fantastic experience: I am fairly new to the Del Webb e-Town community managed by FSR and have never resided in a managed life-style community before. In other words, even though I have lived in mandatory HOA communities, I wasn't entirely sure what to expect with my new home. There have been some bumps in the road as we transition from the developer to the HOA, and I can certainly testify that Noelle and her team (Denise, Sofia, & Chris) have worked closely and tirelessly with the residents and emerging Board members and Committee members to help us and our community move forward to the community we want to be. There long hours and involvement have not gone unnoticed by the residents, and I would hope that FSR has some meaningful way to recognize them as well. If you need more details, please feel free to reach out to me. Tim Shea

Fantastic experience: I have lived at Del Webb ETown since inception over 5 years ago. I have seen many turnovers with First Residential employees. I have to say they have finally found the right group of individuals who work together and hard for all the residents. Special thanks to Noelle, Denise, Sophia and Chris. Keep up the great work you do for us.

Fantastic experience: Our Del Webb Etown group is fabulous. Noelle as GM is on top of the pulse of the neighborhood, Sofia plans & coordinates with the Social volunteers great events, Denise is responsive and efficient always helping field questions and requests and Chris is a jack of all trades. They are a small group who support a demanding neighborhood with good cheer and humility.

Fantastic experience: Shout out to Team Del Webb eTown- Noelle, Denise, Sofia and Chris! You are always available to listen and provide information when asked. You provide a service that is consistent with policies. Thank you!

Fantastic experience: The team at Del Webb eTown has consistently provided excellent customer service to the residents in our community. They go above and beyond to support us. Shout out to Noelle, Denise, Sofia and Chris! Thank you!

Fantastic experience: I moved here from Colorado 2 years ago. I never got involved in the community for over 30 years. Since arriving my wife and I have becomes involved in a lot of different activities. There is always something going on every week. We had quite a few questions about our new home and the office was always there to help us get through the rough spots. The staff is remarkable.

Fantastic experience: Chris, Sofia, Denise and Noelle have been a wonderful team taking care of us at Del Webb in E Town. Thanks guys!

Fantastic experience: Well we're new here and I cannot say enough postive things about how everyone has made it a pleasant experience for the both of us. Our "family" in the management office are outstanding go out of their way people. Our fellow residents always say hi and smile. We are blessed to be here. Much Thanks to All!

Fantastic experience: The staff at Del Web eTown, Chris, Denise, Noelle, and Sofia, provide such wonderful service. Everyone is kind, patient, professional, always friendly and willing to help without any hesitation. We always prefer a community with an HOA, and by far the staff of Del Webb eTown go above and beyond any HOA we've ever lived in. They deserve the highest recognition for their dedication to the community and of course all of our residents.

Fantastic experience: I was having some issues get signed and registered, but then Terri Fawcett jumped in and sent me an email. Terri, worked with me, providing guidance; explained what documents needed to complete the registration process and finally got me setup.

Fantastic experience: First service manages our HOA in Championsclub. Terri Fawcett was very helpful in resolving the couple of issues that arose in the past few months and promptly updated the HOA records. Keep up the good work!

Fantastic experience: Kevin at the mirabella is amazing! Always friendly and looking out for the residents. We are lucky to have him!

Fantastic experience: I had a wonderful experience at The Helm restaurant, thanks to our amazing server, Misty. She was incredibly friendly, attentive, and genuinely kind throughout our visit. From the moment we sat down, she made us feel welcome and taken care of. Our drinks were always refilled, she checked in at just the right times, and her positive attitude made the meal even more enjoyable.Oh, and the food was good!

Fantastic experience: Kevin the security manager at Mirabella found an important piece of mail on the street. He was so kind as to return them to me. It was my car insurance information. Thank you!

Fantastic experience: Thanks to the FSR management team at Il Villagio for putting together the best family friendly holiday social to date, since i have been a resident here. Thanks also to the board members. There was something for everyone at this social. Food, drinks, sweets and even hot chocolate with whipped cream and marsmellows. Raffles and trivia competitions with some great prizes. I wonderful time seeing old friends, making some new ones, and meeting some new neighbors. Thanks again to Christina, Jorja, and Earl

Fantastic experience: I just wanted to give accolades to Kara. She is so helpful always willing to help and always has a smile on her face.

Fantastic experience: The customer service representative (Kara) at the Del Webb Nocatee Community provides wonderful customer service. She greets me with a warm smile and a friendly demeanor that makes me feel welcomed whenever I visit the front desk. I appreciate her professionalism and attentiveness when handling my questions and requests with patience and care. Great job and kudos to Kara. From a happy resident, Rhonda Washington

Fantastic experience: This review is submitted to highly commend Kevin, one of the security personnel working at our complex. Kevin is an invaluable asset to our community, and his consistent professionalism and positive demeanor significantly contribute to the safety and welcoming atmosphere of the property. ​Kevin is exemplary in his role. He is always vigilant, ensuring that only authorized individuals access the premises, which provides immense peace of mind to all residents. He handles every interaction with courtesy and respect, whether he is greeting residents, assisting with access issues, or addressing minor concerns. ​Specifically, his attention to detail regarding patrol routes and monitoring package deliveries has been outstanding. He goes above and beyond to be helpful, often offering assistance that exceeds his basic duties. His presence is consistently reassuring, and he always takes the time to acknowledge residents with a friendly, professional greeting. ​Kevin represents the high standard of service we appreciate in our security team. We are fortunate to have him, and I strongly recommend he be recognized for his excellent work ethic and commitment to resident safety and satisfaction.

Fantastic experience: The team are always willing to help. They are courteous and professional in all their interactions with owners. Both Jorja and Christina go above and beyond to ensure that queries are addressed.

Fantastic experience: I live at the Mirabella condominiums, and I’ve had such a wonderful experience with the staff here, truly all of them. I was honestly nervous about moving into a condominium because there’s always room for things to go wrong, but the way this team runs the property has completely taken that stress away. Two people especially stand out: Michelle and Kevin from security. I never thought I’d be writing a review about security, but Kevin deserves it. That guy is on it. I see him every night, and he covers these grounds like a true professional. Because of him, I genuinely feel safe walking my dogs at night, and honestly, I wouldn’t want to be the person who tried to break into anything on this property. And Michelle, she’s so kind, easy to approach, and always professional. She makes living here feel welcoming and taken care of. Thank you both. We really appreciate you.

Fantastic experience: Carrie Walle is our Activity Director here at Edenbrook and she is great. She consistently goes above and beyond to create engaging, meaningful experiences for residents. She takes the time to learn everyone’s preferences and abilities, ensuring that each activity is inclusive and enjoyable. Her creativity, compassion, and organizational skills bring so much joy to our community. Her communication is excellent, and events always run smoothly. We are truly grateful for her dedication and enthusiasm

Fantastic experience: We recently purchased a home in a neighborhood FirstService is managing and needed help getting services set up in a time crunch. Terri Fawcett was incredibly helpful and an absolute pleasure to work with. We’re grateful for her support and guidance! Thank you Terri!

Fantastic experience: I am the chairman of the landscape committee at Il Villagio and I am posting this in recognition of the consistent and outstanding support we receive from Christina Crawford and Jorja Gwaltney. Recently, we were hurrying to get some proposals out and completed before the end of the year and Christina was superb in completing this. Jorja is always willing to go the extra step in anticipating our needs. I look forward to working with them far into the future.

Fantastic experience: I have lived at Mirabella over 18 years and have known Kevin for at least 16 years. He is the absolute best!!! He answers his phone 24/7 even when off duty. He goes above and beyond in our community. I feel safer with Kevin here at Mirabella.

Fantastic experience: Kevin at Mirabella condos cares about this community more than anyone I’ve met on the team. He is attentive, aware of all surroundings at all times , and supportive to the residents. I feel safe having him here as our head security! We appreciate him so much and love to have him here ! He is a trooper and a keeper !

Fantastic experience: This five star rating is 100% for a man Kevin! I can go on and on about him but a Genuine, kind and protective man. He has been there for me countless times and always with a smile. He’s definitely the guardian angel of the neighborhood. I have worked for rent many multi family complexes And have never come across someone so dedicated not only to their job but to the neighborhood and the people so thank you Kevin for being you!!

Fantastic experience: Hello, I would like to take a moment to recognize Kevin from the Security Department for his outstanding professionalism and dedication. I am a visitor at the Mirabella Sales neighborhood, and during a recent visit around 4 a.m., I witnessed four individuals attempting to break into my car. They fled before I could react, but Kevin immediately approached to assist. He promptly contacted the police, began gathering details on his own initiative, and provided valuable information to the responding officers. Unfortunately, the suspects escaped that night. About a week later, Kevin informed me that the same individuals had returned and were attempting to break into more vehicles. This time, Kevin not only alerted the authorities but also pursued the suspects until the police arrived, leading to their arrest. I am extremely grateful for his professionalism, courage, and quick action. Kevin’s sense of responsibility and commitment to keeping the community safe are truly commendable. If this is the level of dedication he shows to visitors, I can only imagine the care and protection he provides to residents. Kevin is an exemplary employee who consistently goes above and beyond his duties. He certainly deserves recognition - and, in my opinion, a well-earned raise. Sincerely, Constantine Visitor, Mirabella Sales Neighborhood

Fantastic experience: I would like to compliment Judy, who works the front desk at Del Webb Ponte Vedra. I have needed her assistance on so many things and she is always ready and willing to help. I love seeing her greeting smile when I come to the clubhouse. Thank you Judy for taking such good care of us here. Stacey and Andy Anderson

Fantastic experience: We are so fortunate to have Kara Ferguson at our front desk. She’s always smiling, ready to help, & has it all under control. Yay! Kara!

Fantastic experience: Susan Fowler lifestyle director at Watersong at Rivertown. My husband and I cannot say enough how much she does for the community in planning, organizing events throughout the year! She is extremely dedicated to her residents. Susan is very personable, hardworking and is very much an accent to the residents of Watersong.

Fantastic experience: Wonderful Veterans Celebration that was well planned and well received by all. Food and entertainment were great! Hats off, again, to Susan Fowler for putting this large event together.

Fantastic experience: Susan, Heather and Victoria are incredible assets to our community at Watersong. They strive to make a difference and are very personable and reliable.

Fantastic experience: Big thanks to Joe for organizing such an amazing tennis event for Shearwater residents! Everything was well-planned, and we had a fantastic time. It was great getting to try some new activities and meet other residents — a wonderful community experience all around!

Fantastic experience: Kim Mercado has recently come on to manage our HOA through First service Residential and the level of service she has brought with her is night and day in comparison to our previous manager. Prompt communication, attention to details, and most importantly follows through on requests and actions. A proactive go getter that is not overzealous. Thank you for your hard work Kim! From Granary Park

Fantastic experience: The community where I live is very nice. It’s called Mirabella, at Town Center Area, in Jacksonville The adm team and Kevin of Mirabella Security are great.

Fantastic experience: Susan, Heather, Victoria and DJ are the best of First Service Residential! Watersong loves them; they take good care of us. Very responsive and respectful folks.

Fantastic experience: We have a fantastic staff at Rivertown in Watersong. All four DJ, Heather, Suzanne and Victoria are fantastic to work with

Fantastic experience: Our DWN Front desk worker, Kara Ferguson has does amazing work week after week. She is loved here

Fantastic experience: Kevin at Mirabella Security is very good at his job. He makes sure we are safe and secure.

Fantastic experience: I can’t say enough great things about this property! From start to finish, they’ve been professional, responsive, and incredibly easy to work with. A special shout-out to Heather DeAngelo, who is truly an exceptional property manager. She goes above and beyond to make sure everything runs smoothly—whether it’s handling maintenance requests quickly, keeping communication clear, or making sure tenants and owners feel supported. Her attention to detail and genuine care set her apart from anyone I’ve worked with before.

Fantastic experience: Elizabeth is the greatest Lifestyle Director at DWPV! She is so creative, energetic and supportive! Love all the fun activities!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Kevin over at the Mirabella complex does an outstanding job keeping our complex safe. He’s alert, dependable, and handles every situation with confidence and respect. You can always count on him to be on point — solid guy all around.

Fantastic experience: Pumpkin paint night was amazing! So much fun and a great festive activity for Pumpkin season. Thanks Sofia and Jordan!

Fantastic experience: Jordan Warner from Wildlight came to do a pumpkin design session at E Town. She did a wonderful job. Very creative!

Fantastic experience: Giving big Kudos to Kevin, head of Security. I have lived in Mirabella for many years and he has always been there for me whenever needed. Courteous, professional and helpful.

Fantastic experience: Kevin Gresch of Mirabella Security has been a friendly, dedicated, and reliable security officer for many years, making Mirabella a very desirable community in which to live. I always feel secure knowing he’s going above and beyond to keep our community safe. We are so lucky to have him as our Security Supervisor, and as a good friend and neighbor.

Fantastic experience: Kevin of Mirabella Security does a phenomenal job keeping our community safe and enjoyable, providing the peace of mind me and my fellow community folk need in these times. 5/5

Fantastic experience: We absolutely love having Elizabeth Digiacomo as our Lifestyle Director! Her energy, creativity, and genuine care for our community in Del Webb Ponte Vedra sets her apart. Her efforts are truly outstanding!

Fantastic experience: As a relatively newer resident of Mirabella (1 year) I have found that the complex is well taken care of and any issues are resolved quickly. Kevin of Mirabella Security has been extremely helpful and attentive for any concerns!

Fantastic experience: I have been at Mirabella for 18 years. Kevin, our security continuously provides a sense of safety to our community. He is the best.

Fantastic experience: Mere words are simply not sufficient to express the gratitude my family and I have for the many years of outstanding service our security guard Kevin G. has given to our community. Many things have changed over the years, and people have come and gone; but Kevin has remained fully present and committed to ensuring the peace, safety, and welfare of every neighbor. He has always been one of the best things about our community and responds to all concerns with immediacy, professionalism, and a solution-oriented mindset. His unwavering dedication is commendable, and we sincerely hope he receives the recognition and compensation he deserves. ... THANK YOU for all you do, Kevin!

Fantastic experience: As a Mirabella resident I just wanted to say that Kevin of Mirabella Security has always been incredibly helpful and caring towards myself and all of our community and residents. Kevin is always warm and friendly and willing to help with any concerns or needs that I’ve had. Thank you Kevin for you outstanding service and commitment to the community!

Fantastic experience: Shannon Carter does an amazing job cleaning our neighborhood gym! I happened to be in there doing a workout while she was cleaning on a Sunday. No speck of dust was safe with her around! She was on the floor, under machines, in every crevice making it spotless! She did more of a workout than I did! I appreciate how well she takes care of this space for all of is!

Fantastic experience: They do an excellent Job, Kevin of Mirabella security especially helped me carry trash and dispose of some cardboard boxes I had, I am very grateful for that, if there was an option for 10/10 I would put that.

Fantastic experience: The security officer "KEVIN of Mirabella Security" consistently demonstrates a professional and courteous demeanor. Whether interacting with residents, staff, or visitors, he maintain a respectful approach and are always ready to assist with any concerns.

Fantastic experience: Kevin of Mirabella Security is the best! He is reliable, genuine, and hardworking. I trust that if I come to him with any problem or concern he will handle it in a professional and efficient manner.

Fantastic experience: Kevin of Mirabella Security is awesome. He goes out of his way to make sure we are safe and takes time to get to know our family. He provides the community with wonderful support!

Fantastic experience: Scott and I were at the Helm for dinner last night. Light dinner for us we both had the Cobb salad it was great. Kayla served me my favorite drink which I have not been able to find. Bartender that could make it properly. Kayla however, with her mixing expertise made me a perfect! French martini! Hallelujah !!! I’ll definately be back for more.

Fantastic experience: I would like to acknowledge the professionalism of Kevin of Mirabella Security. He is very caring and always ready to assist when needed.

Fantastic experience: I am a stroke survivor. With language disability. Our. Club asked Sofia Figueroa. For help.( Our awesome. Activities. Director!!)She. Showed. Extreme. Patience and teaching skill. While sharing. Her. Knowledge we Produce. A flyer and. Created. A sign up. Site . For. Our. Oasis garden club (Over. 1.5. Hours).

Fantastic experience: Kevin from Mirabella Security is outstanding. He’s professional, reliable, and goes above and beyond to make sure everything is handled safely and efficiently. You can tell he takes pride in his work and genuinely cares about people. Highly recommend him and the Mirabella Security team for anyone looking for top-notch security services.

Fantastic experience: Kevin of Mirabella security is awesome! Super professional, always on the ball, and makes the community feel safe.

Fantastic experience: Kevin with Maribella Security helps keep our neighborhood so safe! We appreciate his services, safety precautions, and that he is always so friendly to the residents.

Fantastic experience: Kevin of Mirabella Security has always been so kind and extremely professional. In the few times I've called on Security, he was very responsive and quick to handle any issue.

Fantastic experience: Kevin of Mirabella Security is the absolute Best! Has protected our lives and property for last 18 years! PERFECT RECORD! We love Mirabella!

Fantastic experience: Kevin of Mirabella Security is the best! Has stopped someone actively breaking into my car and left a note letting me know. I feel safer knowing he’s monitoring our complex.

Fantastic experience: Kevin (Security) at Mirabella Condos in Jacksonville Florida is amazing. He goes above and beyond and looks out for the residents. Thank you Kevin!

Fantastic experience: Kevin is an excellent security guard at Mirabella - professional, respectful, and always attentive. He truly keeps the community safe and cared for. 5 stars