Florida Homes Realty & Mortgage LLC
Information about Florida Homes Realty & Mortgage LLC
32256, Jacksonville
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 10h-17h
Our firm opened its doors in 2008 during one of the worst recessions in US history when the floor fell out from under real estate.
Now we are the largest single-broker firm in Northeast Florida with over 2700 agents in locations all across Florida.
Our comment from Agencias Inmobiliarias about Florida Homes Realty & Mortgage LLC:
Florida Homes Realty & Mortgage LLC is a distinguished real estate agency that prides itself on professionalism and exceptional service. Many clients have expressed their satisfaction with the knowledgeable and supportive staff, highlighting the outstanding training and resources for both new and experienced agents.
Key Strengths:
- Highly professional and responsive team, ensuring smooth transactions for clients.
- A comprehensive onboarding process that helps new agents adapt quickly.
- Strong support network led by experienced brokers like James Angelo and dedicated staff members such as Lara Kaseer and Stephanie H.
- Innovative training programs and resources to help agents thrive in the competitive real estate market.
- A friendly and inclusive company culture that welcomes feedback and fosters a sense of community.
While many praise the company's commitment to excellence, some clients have reported concerns with customer service and management practices in property management divisions. Nonetheless, the overwhelming sentiment is one of gratitude and respect for the efforts made by the supportive team.
Overall, Florida Homes Realty & Mortgage stands out for its dedication to agent success and client satisfaction, making it a fantastic choice for anyone seeking real estate services.
Florida Homes Realty & Mortgage LLC: Reviews
Fantastic experience: Florida Homes Realty & Mortgage has Outstanding Professional Real Estate experts!! If you are considering buying or selling your home, vacant land or Commercial properties, you must call them!!
Fantastic experience: Great brokerage, it’s all there for your reale estate business.
Fantastic experience: As a real estate agent, I was looking for help to get started in this fascinating world. I decided to join this wonderful company and received assistance from Ms. Lara Kasser, who diligently and kindly helped me get started quickly. Thank you for your efficient, effective, and timely work and assistance.
Fantastic experience: Great team to work with as a Realtor. Stephanie on-call Broker is the best! She has been a godsend & James Angelo always reachable & helpful when needed on a weekend.
Fantastic experience: My experience with Florida Homes Realty & Mortgage has been amazing so far. The onboarding team is top-tier, and Lara Kaseer went above and beyond to make sure I felt confident every step of the way. She explained everything clearly, answered all of my questions, and made the process seamless. As a Florida real estate agent, it’s reassuring to be supported by a brokerage that genuinely sets you up for success. I’m excited to be a part of this team!
Fantastic experience: I love FHRM. They are so helpful and do a great job in handling transactions. I recently joined the brokerage after interviewing several other Florida companies. I chose them due to buying and selling several of our personal properties through one of their agents. Highly recommend whether you are searching for an agent or wanting to join a brokerage.
Negative experience: Terrible customer service. Curt and condescending from the start. I was asked for a three-month security deposit without anyone taking the time to review my application or details. Very unprofessional experience. I would not use this company to rent or list a home. There are many other firms with far better service and communication.
Negative experience: Luisa Zambrano works here and thinks someone trying to commit suicide on the holiday is funny
Negative experience: Rodents rodents rodents!! This is the worst PM I’ve ever had. I’ve called multiple times about multiple things and they take their time EVERY TIME. I’ve sent numerous videos like this one and requested to have pest control come out and they’ve completely ignored me. Took to calling them at 5am like I’m woken up every morning by whatever is crawling in my walls! Think they answer or care? No. Rent with anyone else. Literally anyone else would be better than this place.
Fantastic experience: Lara and Fresa have been so awesome and so helpful since I've joined! Very excited to continue working with them! Thank you both for all you do!
Fantastic experience: Considering this brokerage was no brainer. Customer service is the best!
Negative experience: **Owners Beware!** Do not hire Florida Homes Realty and Mortgage Property Management to manage your investment. I hired them at the end of August 2024 after receiving orders to the West Coast. Mickey found a tenant for my house, and they paid on time. However, Mickey failed to provide basic oversight of the lease agreement, as he did not monitor the property at all. I received complaints from people I knew about the condition of my yard and the several cats and dogs being kept on my patio. I learned about these issues on September 10, 2025. The lease was up for renewal in October 2025, so I contacted Mickey. He informed me that he had sent the lease renewal to the tenants the same day, but he would let them know that a walk-through was needed before I would sign. If I hadn't received an anonymous tip about the tenants, Mickey would have allowed them to stay without conducting a walk-through. When he finally conducted the walk-through, he reported that the house needed touch-up paint and the carpets needed shampooing. I requested that Mickey perform more frequent checks on the property, but he refused to do so. I eventually fired him. My new management team advised against spending money on carpet cleaning; instead, they recommended gutting the carpets and repainting the entire house due to blackened, dirty walls and a strong odor of animal waste. I flew back to Florida from California on October 17th, 2025 to assess the situation and found the house looking abandoned from the outside. Weeds had overtaken my sod and grown up the center of the driveway, and there was a pile of trash and furniture in my front yard. I knew the condition was worse than expected. Upon entering the house with my aunt, uncle, and brother, we could barely catch our breath due to the overwhelming smell. Even with the AC running, it took gutting the floors, repainting the entire house, sealing the concrete with Killz, and using an ozone machine for four days to make it livable again. I ended up spending $11,000 on repairs to fix the yard, toilets, walls, floors, and screened-in porch. This included taking time off work, renting a car, and paying for lodging, as well as doing most of the work myself. The company’s owner, James Angelo, refused to make amends or return a percentage of the management fees. I paid this dishonest and ineffective management company $2,382 for their lack of service. I could have accepted a check each month, saved that money, and flown out more often to check on the property. James Angelo not only denied any refund of fees but also failed to provide an itemized list explaining why they were entitled to keep 100% of the $2,382. I wasn't asking them to cover the damages, nor was I asking for all the fees to be returned. However, they only met me about 40% of the way on their end of the deal. They should reimburse me 60% to rectify the situation. Since they refuse to do so, I will definitely warn others never to trust them. Unless you want to be a slumlord, stay far away from them. The financial loss and personal inconvenience I suffered are beyond measure.
Fantastic experience: Lara with Florida Homes Realty & Mortgage is fantastic! Highly recommended!
Fantastic experience: This brokerage is so well organized with top notch concierge service for its agents, professionalism at every turn, and unbeatable commission structure!
Fantastic experience: Future Home Loans had an amazing experience working with Florida Homes Realty & Mortgage LLC! Professional, responsive, and a pleasure to collaborate with. Highly recommend!
Negative experience: Try to do one thing well. Not just everything mediocre. Horrible customer service. Was supposed to get a call about my lease renewal, Mickey didn't call, knock or ring the doorbell just taped the envelope to my door. Hopefully they can get a handle on the In between tenant and owner communications. Dude swore that things would be taken care of and then refuses to fix the things that needed to be fixed. And now here we are 10 months later and I had to call his boss to get things escalated. Now they are forcing us to move out because we want things to be up a standard that reflects the rent. I think the dude just needs to get into another career. Property management is not for you if you're going to let the units you manage fall apart that are making your money... Just like this trying to charge us for trash pick up and it being from other units repairs. Like we didn't even have a sliding glass door. But somehow it's in the pile of trash "we left" along with threshold strips and privacy French panels. Just wow what a class act. I hope you get a handle on this guy
Fantastic experience: I’ve had a great experience working with Florida Homes Realty & Mortgage and my broker, James Angelo. The support, training, and marketing tools have been incredibly helpful as I grow my real estate business. James is responsive, knowledgeable, and genuinely wants to see his agents succeed. The team environment and leadership make a big difference. Highly recommend!
Negative experience: My wife and I were working with a builder in Nocatee to build our new construction home and went under contract in September 2024. My wife is a realtor and the builder required us to put FHRM on the contract in order for her to get a commission. My wife decided to switch brokerages in November 2024 and join a team. We were the procuring cause and the only reason FHRM was on the contract. The house was not scheduled to be completed until May 2025. My wife contacted FHRM about the process to switch the contract to her new brokerage. The office staff did not know the process and kept asking us questions and requesting information that didn’t make sense to us. They ended up telling us that FHRM does not release pending contracts. As the buyer, I reached out to Mr. James Angelo, the owner of the brokerage, requesting they release the contract as a courtesy so she could receive credit with her new brokerage for our personal home. His response was rude and condescending as if I didn’t understand the homebuying process or the situation and he refused to sign a letter releasing the contract. My dad was a real estate attorney, and we understand the process and have purchased and built several homes. We worked with the builder and asked that they contact FHRM to release the contract. The builder made it clear to use they had other contracts pending that other brokerages released when the realtors switched brokerages. We’ve come to learn that this is common professional courtesy and practice when a realtor switches brokerages. My wife even spoke with NEFAR/MLS regarding the situation and they reinforced our position. The builder was able to get Mr. Angelo to verbally agree to pay her the commission split that was in my wife’s Independent Contractor Agreement (ICA) with FHRM. As we approached our closing, we had the builder reach out to FHRM again regarding the commission because we intended to use a portion of the commission towards closing costs. My wife also requested a disbursement authorization from the FHRM office as we were leading up to closing and they stated that they don’t provide those to former agents and that she would be paid out in accordance with her ICA. FHRM only provided an email allowing us to use a portion of the commission for the closing costs. A few days after closing, my wife received an email stating that to receive the remainder of her commission we would have to sign forms. They have refused to release the remainder of the commission until we sign forms that they have requested us to sign. The forms aren’t relevant to us because we are the buyers in this situation and we have already closed. Furthermore, they have never reached out to me directly to get my contact information or asked me to sign the forms. Now FHRM has had a lawyer send my wife a letter threatening her not to post any comments regarding this transaction. The whole experience working with FHRM on buying our home has been terrible. Having three attorneys in our family and knowing many more, our goal is to try and get the law changed so that a brokerage can never treat another agent/realtor like this when they are buying their personal home.
Fantastic experience: Lara was a gem to work with. Knowledgeable, friendly and enthusiastic about her job I felt immediately welcomed at FHRM.
Fantastic experience: I am delighted to share my thoughts on today’s class! It was such a pleasure to return to the company and discover the new resources and tools that have been introduced. The class was not only engaging but also incredibly informative, making it easy to understand how these new additions can benefit us. Thank you for an excellent experience!
Fantastic experience: I am very pleased with this Company as My Broker. Excellent Support, and a Friendly atmosphere. Very up-to-date with Technology which is important for my Real Estate business. Viviana Aponte Lic. Real Estate Agent. Florida Homes Realty & Mortgage. Ps: I highly recommend this Company to Any Sales Assoc, Broker Assoc...
Fantastic experience: As a new realtor in the business and going through my first transitioning of brokerages, FHRM made my transition very easy and informative. from my very first encounter with the onboarding specialist, Tarsha Thomas , I felt heard and welcomed and that continued on as I spoke to more and more staff, such as Taylor and Lara. The staff is AMAZING I’m so excited to start this new chapter!
Fantastic experience: Once I made the decision to move to Florida Homes Realty &Mortgage, I was processed quickly, with Taylor. Once I got the appointment to come into the office, Taylor spent half a day, helping me make my own business cards, processing everything to get me in and Brokerage changed., and all the other steps to create , website, and all the other things needed to help us be successful agents. All of the staff have been friendly and wonderful and supportive, and I am amazed how many things they have set up to help teach us things in our world of real estate, and so many supportive programs. I’m still getting things set up, but I have been refreshed and the change is good. I hope to have business soon and reap the benefits of that much higher commission split. Hallelujah!
Fantastic experience: Training was A-1. Lara is very knowledgeable! I definitely recommend this class.
Fantastic experience: As a newly licensed real estate agent in Florida, I couldn’t have asked for a better team than FLHM. James and the entire team welcomed me with open arms and provided the specific training and guidance I needed to confidently start my own real estate business. Their support, professionalism, and commitment to growth truly set them apart. Thank you, FLHM!
Fantastic experience: Lara did a wonderful job setting up all of my social media and helping me get set up for success! My new business cards look fabulous! I also received everything back very fast.
Fantastic experience: Best brokerage ever! Solid support structure, non compete broker. Allows me to remain autonomous while any support I need is just seconds away. Love FHRM!
Fantastic experience: Florida Homes Realty&Mortgage is the best in Florida! The agents have a wonderful customer service and professional .Thank you so much.
Fantastic experience: We (Front Porch Realty) just joined FHRM as Front Porch Group powered by Florida Homes Realty & Mortgage, and I must say the caliber of service and attention given to our Agents and myself during our on boarding is and has been second to none. The number of available tools for success is mind blowing! From the videos, to the admin, to the media and business card development I have NEVER seen a brokerage offer so much towards the success of their Agents. I have already sorted through most of it and have my road map for 2025 and beyond in front of me.
Negative experience: Nancy Jones was the selling agent for a home I recently bought. The listing claimed newer upgraded flooring which was actually cheap broken laminate. She also listed the house had an electric fireplace and washer. There were no washer hookups but a washer was outside and supposedly used by the previous owner who powered it with a battery, inverter and solar panel which were no longer there. The electric fireplace was thrown in a pile of trash in a shed. The house was filthy and it and the sheds still had all the owners personal belongings in it. I was told all but a couple of boxes would be removed and the house clean by closing. It was not. There were panties on the shower curtain rod, roaches and mice everywhere. It cost me a couple thousnd dollars to get everything cleared out and many hours scrubbing to get the house clean. The infestation took a bit to get resolved as well. The title agent she chose made errors in prorating the property tax which cost me a few hundred dollars as well. I would not recommend this company to anyone. The realtor lied about the property and failed to disclose several things such as it being on a private road and that the house has flooded before. There were the makings of homemade septic systems on the property which I had to remediate. And it has been more than 3 months and their lock box is still on my house! Very unprofessional company.
Fantastic experience: Great experience with Florida Homes Realty and Mortgage! Professional, responsive, and made the process smooth and easy. Highly recommend them!!!
Fantastic experience: Lara is always so helpful and sweet. And she is great about making herself available to others. Love working with her! ❤️
Fantastic experience: FHRM is an amazing brokerage to be apart of, they have plenty of resources available for new and experienced agents to thrive from. The broker hotline specifically is an amazing resource. Stephanie is always so nice and honest while answering questions. Making sure I understand what she was saying and providing unique ways to apply those lessons to any specific situation.
Fantastic experience: I have just started my career with Florida Homes realty & Mortgage. I have never worked with A company so organized with so many awesome knowledgeable people to learn from. I feel like the sky is the limit for me. Thank you to all of the people that helped me today in Jacksonville!
Fantastic experience: Grateful to FHRMR for allowing me to place my FL Real Estate Brokers License with them, as a Referral Agent. Their Onboarding Team was courteous, kind, and respectful. Thank you!
Negative experience: Deceivers! They took the money! We broke the contract earlier but found someone to sign the contract for us, Mike said everything will be fine, we’ll return the deposit if everything goes well with the apartment! and after signing all the documents, they took the deposit and said it was a penalty for breaking the contract!
Fantastic experience: This is a great company to work with regarding anything real estate related, customer service practices, and coaching. They have very competent professionals working here to assist you with your real estate needs. The Realtors working with this organization are fantastic!!!
Fantastic experience: Great mortgage overview course! Paul did an excellent job reviewing the different types of mortgage loans and assisting real estate agents with coming up with strategies for their buyers!
Fantastic experience: It has been a pleasure working with James Angelo and his team. Always professional and responsible. We look forward to working with them again in the future. We would absolutely refer James Angelo and his team to other owners lookig to sell their home.
Fantastic experience: Randy Moore helped us find our home in Jax Beach before we moved here. He followed through with good communication, pics and videos. When we made the decision on the home he was there to make sure all everything fell into place
Fantastic experience: Pavel is the realtor whom I knew before joining, and he spoke highly of the company. Chris is the person with whom I was dealing. He is sweet and polite. I decided to work with nice people, and I am glad I did.
Fantastic experience: I highly recommend if you are a new sale associate to register you license with FHRM. They are available all the time when you have a question. It is very important have a good support when you are new in this field. I am very happy for the support.
Negative experience: What a unprofessional and ignorant realtor sharonne stoenner is . 1 Came to show our home for sale and not one time did she state her name and who she was. . 2 doesn't have knowledge what laminate floors from vinyl flooring 3 claims neighborhood was run down amazing that this is a neighborhood with 450 k to 1 million dollars . This is a upscale neighborhood . Much more unprofessional comments from agent and what a disgrace . Again very unprofessional and dressed for a trip to the hood . Do NOT RECOMMEND THIS AGENT Will make a complaint to the state also .
Hello Clyde and Reda,
-First and foremost, it is our understanding that the owner of the property is NOT a customer of Florida Homes Realty & Mortgage.
-Our firm did not list this property for sale.
-It is also our understanding that the listing agent from another firm requested feedback be provided.
-Ultimately feedback provided to a listing agent, from a potential buyer or their buyer's agent is their prerogative and their sole opinion on regarding a Seller's home for sale.
Our firm always welcomes any feedback or comments.
Sincerely,
Florida Homes Realty & Mortgage.
Fantastic experience: Every member at this company I talked to was extremely kind and helpful. As a new real estate agent, I was very lost in what I was doing, but the members were very generous sparing their time to explain the details to me until I understood.
Fantastic experience: Overall, my experience with Florida Homes Realty was exceptional, and I wholeheartedly recommend them to anyone in search of a reliable, client-focused, and results-driven real estate partner. Their passion for what they do, coupled with their unwavering commitment to excellence, make them a standout choice in the real estate industry.
Fantastic experience: Exceptional Real Estate Services at Florida Homes Realty and Mortgage I recently had the pleasure of joining Florida Homes Realty and Mortgage, and I am compelled to share my positive experience with this outstanding real estate firm. From the very beginning, I was impressed by the quality of the agents and leadership at Florida Homes. The professionalism and dedication displayed by both the agents and executives are truly commendable. They go above and beyond to ensure the success of their agents and prioritize honesty and commitment in all their dealings. One remarkable aspect of Florida Homes is their commitment to community education. The firm employs cutting-edge technology to provide its agents with the best tools and systems for success. The comprehensive training programs have equipped me with the skills needed to excel in the dynamic real estate industry. What sets Florida Homes apart is its extensive coverage, boasting a network of over 2700 agents and memberships in more than 20 different Boards across various counties. This expansive reach allows the firm to serve a diverse range of clients and communities effectively. The recognition Florida Homes has garnered as the most successful brokerage firm in North Florida, the fourth in the state, and the 23rd nationwide speaks volumes about its achievements. This success is a testament to the firm's commitment to excellence and its ability to consistently deliver top-notch real estate services. In conclusion, I wholeheartedly recommend Florida Homes Realty and Mortgage to anyone in search of real estate services. If you are looking for a trustworthy and reliable real estate agent, you can confidently place your trust in the agents of this remarkable firm. I am proud to be a part of Florida Homes and am confident in the value and expertise that our agents bring to every real estate transaction.
Fantastic experience: Jennifer Fritts was amazing! She immediately figured out my necessities, found my dream house, was patient with my struggle to decide, and helped negotiate until we signed.
Negative experience: Sold our home with Jeniffer Fritts from this company. She was a nightmare to work with. She was not honest with us, was very manipulative, and sold our home to "her guy" that she claimed would give us a good deal. It was a wholesaler, which she never told us, so we did not get a fair offer. We had the buyer showing our home on "inspection days" so they could sell it to someone else. Names kept changing on the contract info due to it being a wholesaler. She was rude and pushy throughout the entire process. Absolutely would not recommend working with her to buy or sell a home or any other real estate business. This company also apparently requires its agents to write good reviews- very scammy because the reviews from actual clients get pushed down by all the ones done by their agents. Notice in their response they don't take any accountability for the horrible behavior of their agents. Just look at how they force all their agents to leave good reviews to cover up the negative ones. Total scam.
Hello Brittney,
-The owner of the property is not a customer of Florida Homes Realty & Mortgage.
-Our firm did not list this property for sale.
-The owner was selling independently, as for sale by owner.
-The property was sold as agreed upon to the individual.
-Ultimately the seller and buyer independently and solely determined the price.
Our firm always welcomes any feedback or comments.
Sincerely,
Florida Homes Realty & Mortgage.
Fantastic experience: Super excited and proud to be part of this amazing team looking forward to growing with Florida homes, Realty, and mortgage, everyone has been so helpful and have always offered to go above and beyond so that I understand all the tools needed and be ready for the real world in real estate. All the office personnel are amazing Fresa Alejo thank you for believing in me and thank you for being so extraordinary. You definitely make me feel welcome and at home when I’m at the office.❤️
Fantastic experience: I love hanging my real estate license with Florida Homes Realty & Mortgage! Our broker, James Angelo, is knowledgeable and professional as are other members of FHRM including Stephanie H. on our broker hotline. It's obvious that they care about their agents and clients and are always available to help! Our brokerage is organized, communicative, and on top of all the important things that affect agents, clients, and our industry in general! I highly recommend working with FHRM as an agent as well as a client!
Fantastic experience: The webinars are VERY informative. I am definitely not the most tech savvy realtor, but I feel more confident in using my social media, as I wasn't too sure how it would help my business before. The presentation was presented beautifully and the presenters were very interactive, I feel that all my questions were answered and I hope to be attending any of their future seminars.
Fantastic experience: Great New Agent Resources with FL Homes Realty & Mortgage. They offer a lot of resources to help get your real estate business started. Excellent Real Estate company/broker.
Fantastic experience: I compared many brokers when I decided to take this leap of faith into the world of real estate, and by far, Florida Homes Realty & Mortgage ortgage is the best around. They really go out of their way to make sure that we're not only educated, but also get the knowledge it takes to go out and make money today.
Fantastic experience: Best Brokerage Ever!!! James doesn't compete with his agents, as so many Brokers do, he allows agent's phone number on signs, instead of delaying the process by insisting on the office number.. so those calling actually get the listing agent, instead of a potential buyer's agent who often don't have detailed knowledge on the listing. He is generous, honest, and works hard to help his agents succeed!
Fantastic experience: The Ultimate Listing Mastery Summit was an incredible and engaging seminar that was very interactive and informative. Definitely recommend it to anyone interested in learning more about how to be a world class listing agent no matter what stage of the Real Estate business you are in! I learned so much and I am incredibly grateful for this experience! ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Our Success Event today was so Over the Top ~ Great!! James Angelo was so unbelievable in his mentoring and giving us the opportunity to be the Best we can be !! Taylor N and our speakers were so wonderful in giving us the tools to take our business to the next level ! Donating the $ to charity - just speaks volumes of FHRM !!!
Fantastic experience: Just attended the FHRM Master Listing Summit in Jacksonville. Wow! What great speakers and inspiration that was poured out into all of us attendees. Thankyou so much. I ❤️ FHRM! This was such an awesome event. Thankyou to James Angelo, Bernard Diggs, Rick Bertel, Taylor Nottenkemper, Melinda Grimaldi, Loc Van Le, Marian Romero & Team. ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: FHRM has been nothing but incredible, with warm friendly faces and willingness to assist with any needs that may arise. I highly recommend FHRM for any Real Estate needs, from buying, selling, luxury homes, and real estate education/summits/courses and more! LoveFHRM
Fantastic experience: So blessed to work with a broker that listens to their agents and gives us a plethora of information for success. Checked out all of the brokerages out there, but FHRM has provided a wonderful home.
Fantastic experience: James Angelo is a fabulous Broker who is completely committed to the success of his agents. He provides state of the art training for his agents and also has a wonderful support staff always available to be of courteous assistance. In all of my years of real estate, this team is the most positive, knowledgeable and courteous ever!
Fantastic experience: I attended The Florida Homes Realty and Mortgage Success Summit. It was very informative and the guest speakers are top of the line. If you did not attend, then you missed a good one. Shoutout to James Angelo and his awesome team. I'm looking forward to the next summit.
Fantastic experience: Traveled from Orlando to Jacksonville for the Listing Summit. We not only discussed the current and future state of the market, but the panelist and guest speakers provided tips and tricks to help navigate the current market. Fantastic brokerage that is always looking to improve its agents!
Fantastic experience: I recently joined FHRM as a new agent and have felt supported and welcomed! The process so far has been very smooth and I’m so happy with my decision. Fresa conducted my initial meeting - she had such positive energy and always responds to my needs to help with anything that I may need. I look forward to working with Fresa and everyone at FHRM
Negative experience: If you're in search of ethical real estate representation, my experience with Brandon Platts and his affiliated company serves as a cautionary tale. Over the past 30 years, I've engaged in real estate transactions across various states, but this encounter left me profoundly disappointed. Brandon initially presented an enticingly low-priced property as a unique opportunity, but transparency was sorely lacking. Crucial property information was conveniently withheld. Upon inspection, a litany of undisclosed issues emerged, contradicting his assurances. Brandon's elusive communication and frequent missed deadlines suggested a focus on commissions rather than client welfare. Proceed with caution, as ethical standards appear to be compromised here. Buyer and seller, beware.
This is a fraudulent review. It is an IT contractor that has no affiliation with our company. There is a private dispute between this individual and Mr. Platts.
Florida Homes Realty and Mortgage
Negative experience: If you want an ethical agent, stay away. One bad apple spoils the whole bunch. Once you have a bad experience with an agent, it makes you question the broker and his ability to train and supervise his/her staff. Proceed with caution. I have bought and sold real estate in different states over the past 30 years and this company along with Miami tango Realty - buyer/seller beware.....
Hello,
Thank you for taking the time to share your feedback. We value all input, and we genuinely care about your experience. Please reach out to us directly at 904-609-4399
Thank you,
Florida Homes Realty & Mortgage
Fantastic experience: Mark Farwell, Realtor is an outstanding person with patience and perseverance who assisted us in finding our new home even though I had a very definite criteria list and price range that had to be met. Mark agreed to being in it for the long haul since I would not just "settle" for anything. It took a bit of time but he found exactly what I wanted and used his negotiation skills to get the price I wanted. Needless to say, Mark won my gratitude and faith and now he is the listing agent to sell my "old home". Thank you, Mark!
Negative experience: Re: Property Management Division - I would put a ZERO if I could. After the property manager and I didnt see eye to eye on a few issues, she resigned. Now I see why. They could never adequately answer our questions regarding issues with minor things (why grass not maintained, etc.). The property manager could not understand why we had questions if the "tenant makes his payments each month." She was confrontational and unprofessional every time we spoke to her about our property. She refused to give us access to our home when we needed an inspection for insurance and appraisal purpose. She refused to put 24 hours notices on the tenant's door or late payment notices. When we asked her to confirm the yard was cut, per lease agreement, she would say "yes" despite us physically seeing that it was not (HOA policy). Their property management division put a tenant in our home with 6 evictions within the last 10 years and didn't get a security deposit as we requested. We were assured that a credit application and background check was done. It was not. We asked to speak to her supervisor (to change property managers) and she informed us that there was no supervisor over her. She attempted to bully and intimidate us the entire time. HORRIBLE EXPERIENCE for homeowners. Do not hire this company to manage your property! No true protection nor concern for the homeowner.
Fantastic experience: Florida Homes Realty and Mortgage is an amazing Company to be affiliated with, they are there to direct you if ever needed ! The experience this company has in house is compared to no other, they are Friendly and always willing to help ! I'm privileged to be apart of them . B. J. BILLINGSLEY
Fantastic experience: I recently joined FHRM as a new agent and have felt supported and encouraged along the way! The process so far has been very smooth and I’m so happy with my decision. Fresa conducted my initial meeting - she had such positive energy and was very knowledgeable! Tarsha has also been helpful with onboarding. I look forward to where we go from here!
Fantastic experience: Outstanding team of supporters who are knowledgeable and patient. Taylor with onboarding provided excellent care in helping me understand all the programs offered at FHRM. Can’t be more excited to work with FHRM!
Fantastic experience: I performed the military Skillbridge program with FHRM and it was essential to a smooth transition from military to civilian life. For several months I received top notch mentorship and experience from leaders in the local Real Estate market. I also gained valuable insight into business concepts like marketing, recruiting, and much more. FHRM is filled with great culture and people, so I'm excited to be a full time agent here!
Fantastic experience: I recently joined Florida Home Realty & Mortgage (FHRM) as a new agent, and I can confidently say that it has been an outstanding decision. From the moment I walked through their doors, I knew I had found my professional home. After a series of interviews with various brokerages, FHRM stood out as the clear winner. Their exceptional benefits package immediately caught my attention. It was evident that FHRM genuinely cares about the well-being of their agents and goes above and beyond to provide them with the support they need. What truly sets FHRM apart is the remarkable environment they have cultivated. It feels like a family, where everyone genuinely cares for one another's success. The staff members are always approachable, accommodating, and go out of their way to assist you. This level of support and camaraderie has created an atmosphere where I feel encouraged to grow both personally and professionally. I would like to give a special mention to Taylor, the recruiter at FHRM. Taylor's knowledge and expertise in the field are truly impressive. She guided me through the onboarding process with patience and clarity, answering all my questions and addressing any concerns. I wholeheartedly recommend Florida Home Realty & Mortgage to anyone seeking a brokerage that values their agents, offers exceptional benefits, and fosters a warm and supportive environment.I am grateful for the opportunity to be part of this remarkable brokerage.I am confident that my journey with FHRM will be filled with success and fulfillment.
Fantastic experience: Christina Suriel, was a great help to me. She was very professional ,quick and qualified. I enjoyed working with her so much. Looking forward to doing business with Florida Homes Realty & Mortgage for many years to come!
Fantastic experience: Literally the absolute best! Today, I worked with Taylor who was so knowledgeable and helpful! Took her time to explain all the details of each program and waited with me to ensure they all functioned properly and that I was comfortable using them. I also worked with Fresa today who made me feel so welcomed and comfortable. I am so grateful to have come to the corporate office to meet this wonderful team in person! Overall- I’m so grateful to have joined such a wonderful brokerage with individuals who truly care! I cannot recommend enough!
Fantastic experience: We had the pleasure to work with Kathy. She is a very dedicated realtor, and will look after every detail during the entire process (Hunt, offers and closing). Despite some complications at the closing with the previous owner, we were grateful to always have her by our side. She is a great asset to Florida Homes Realty. Without any doubt our Go to Agent!!! Roberto & Alejandra Deleón-Ruiz
Fantastic experience: Joe is a great realtor. Very knowledgeable Within the Palm Coast and surrounding areas. Helped me buy lots to build duplexes on and sold them right away for me. I'll keep building them and he can keep selling for me.
Fantastic experience: I have found my home with Florida Homes Realty & Mortgage. The Broker/Owner, James Angelo truly cares for his agents. His heart and soul are evident with the loyalty of the support staff and spreads throughout his offices. He has your back and is your defender when you have been wronged. I am thrilled to have joined and will never look back.
Fantastic experience: My wife and I both just signed on with FHRM and everyone has been very helpful with our transition! The broker James Angelo, is truly an amazing person! James has taken so much time out of his busy schedule to meet with us! We are excited to be apart of this company!
Fantastic experience: I’ve rented from this company for the past four years. They are absolutely wonderful. I do wish they had more properties available in the orange park area so we could stay with them on my growing families journey. Ken is absolutely fantastic, if I’m ever looking for a rental again, I’ll be back!
Negative experience: SCAM ALERT!!!!! Do not rent from this company. It’s a scam all the way around. I scheduled to view a home through this company and loved the home. My husband and I submitted applications and paid them the application fee which was $90.00. They claim it is the owners decision on who they let rent their home, which is fine, but they do not give you a timeline so this crooked company will continue taking application fees from people until “a decision” is made. No telling how many people were scammed during that process or if the home was even up for rent to begin with. Was told multiple times they were waiting on a decision and we will be notified once a decision is made. It’s been 4 weeks since I gave them my money and viewed this home and still have not heard back from them. I also do not see anywhere on my credit report that they check our credit, which is what some of that application fee is for, right? Must still be collecting those application fees and if not, I assume I wasn’t “chosen” but thanks a lot for letting us know!!!! They claim they can’t make the owner make a decision which I’m sure is true, but they can stop taking peoples money until a decision is made but they don’t. Do not rent from these people and do not waste your money on application fees here! It’s a total scam!!
Ms. Martin,
Florida Homes Realty & Mortgage takes every review very seriously. As it is the owner’s decision as to whom they decide to lease to, it is also the agent’s duty to report that decision to all prospective tenants in a timely manner. Please know that this issue has been addressed with the agent and we are working together to make sure this type of situation doesn’t happen in the future. We would like the opportunity to speak to you further on this matter. Thank you.
Fantastic experience: This is a very reliable company. Great people, fast response and assistance. Kudos to Ms. Mercedita Zuehlsdorff for helping me in getting my first house here in Jacksonville, FL. the best realtor I ever met.
Negative experience: Update: I ended up with a wonderful realtor. Vanetta Jordan with Watson realty was amazing, listened to me and was my advocate the whole way through a tricky market. Even as a whole, Watson realty was great. I did sell my house, it closed 1 week before the house I bought. Due to his attitude when the "1st house" I mentioned went back on the market, I was still interested, but was not giving him the selling agent commision. Sucks for that home owner, still on market 3 months later. My 1st email I ask about a specific home and if could be my buying agent. He replied with give me you budget and list of wants. I send my budget, $125k max ( the 1st house in question was just under that. I also said if I found something around $85k I could purchase with no loan, cash offer with the contingency of me selling my home in Savannah because I had NO LIQUID FUNDS. I gave the list of features needed and wanted. He comes back with a house for $180K... 1st sign he doesn't pay attention to his clients. I tell him no and reiterate my budget. He comes back and said well that 1st house is in that budget... um duh, that is why I contacted him to begin with. I then found a love at 1st sight house that was just listed. I inquired about if he could arrange a viewing of it. I also mentioned the 1st house shows off market, but I would love to come down next weekend to look at houses. He then calls me and leaves me a voicemail... a very condescending voicemail. He says I should buy there 1st instead of making my house contingent. 2nd sign he didn't listen. As per my 1st email I said I had no liquid funds. I sent him a email back ( rightfully, rife with attitude) that I said I couldn't for a reason. At least he capped it off with replying we wouldn't me a good match... well duh again. I like to work with professionals that listen to their clients. Looks like he is in it for his commision only. IDK how he is with sellers but I'm guessing only buyers with money like investors are his buying clients.
Fantastic experience: Today I have 365 days working at Florida Homes Realty & Mortgage corporate office. 2022 has been a year full of changes and challenges in my life. However, each challenge has definitively made me stronger. FHRM has been a huge part of keeping me strong, smarter, and on my way to new great things. FHRM staff probably don't know up to what extent they have helped me in those days that you can get so "confused" about what's next. They might don't know how important they are to me. As there are so many staff members, I will only mention the ones that are directly in my office building However I have to begin with an agent that has been my mentor and my friend: Philip Markijohn. He was the first one that encouraged me to take that job as he knew things were about to change tremendously in my life and he knew the type of work that suited me and that the people at our office were good people to have around. Then, I have to sincerely thank Amir Shadmani. He gave me the opportunity to remind me who I professionally was. He has also been a respectful and kind friend, a mentor but first of all a great boss that has believed in me every step of the way. Tiffianey Blocker and Stephanie Moak: women that are inspiring, and kind-hearted, and that I know I could come to them no matter how crazy a work day can sometimes be. Ashleigh Doroughough, my little sister... you know how important you are to me. Lara Kaseerr, is definitively another daughter that life has brought to my life. Taylor Nottenkamper, thanks for your spontaneity. Amanda Medina Medina is my special little person. Tarsha, a little lady that inspires me with trust and goodness (and chocolates). JB for your patience every time I come to bother you with 100's of questions. And yes! Thanks to Mr. James Angelo, our broker/owner, who has also made me feel part of the FHRM family and that can easily come up with powerful words that he might don't know how they impact someone's life. He is one of the kindest and smartest people that I know (after my father -RIP- of course . Lastly, thanks to those many agents that I have encountered one way or the other, giving me the opportunity to help, teach, support them, and sometimes just to listen to them when they needed someone to talk to. I don't want to forget to thank my personal clients that are definitively my friends. For having trusted me and being patient with me in this "different" year. You understood and believed that I will be the best Realtor that they can have after my office hours at FHRM. Gail Russe Swyers, is the best assistant/transaction coordinator/friend I could ever have.
Fantastic experience: Stephanie is AMAZING!! She is my go-to. She is very knowledgeable for all my questions and concerns. She is an asset to Forida Homes Realty and broker owner James Angelo. He is a visionary in growing the company. But you need team members like Stephanie to implement your plans and growth. Thank you Stephanie. It couldn’t be done without you!!
Fantastic experience: We had the pleasure of working with Harriet and Karen, who were both wonderful people! They helped us through the entire process and we couldn't be happier with their services and the house we ended up finding. We highly recommend using them!
Fantastic experience: Glad to be part of the big family at Florida Homes Realty & Mortgage, the best broker, where you can find amazing advices, support, and much more for you and your clients. Incluso si hablas español. Always will be the best opportunity for new or experienced Realtor because here we are family.
Fantastic experience: I have been in real estate longer than many agents have been alive. I found Florida Homes Realty & Mortgage about 7 years ago. I was impressed with James Angelo and his business model. For the first time, After 4 decades in this business, I found myself caught up in a dispute that lawyers were hired and “Lawsuit” was mentioned. I sent James Angelo a text letting him know what was happening. He called me immediately set up a meeting for me the very next day. I met with James and 2 members of his senior staff. After going over every detail that I had it was determined that I had done everything correct. The dispute was never directed towards me or the brokerage. It was buyer/seller issue. I am just one of 2500+ agents in this company. When I needed support it was there. I felt like I was the only agent in a very high volume company. I would highly recommend this broker and brokerage to hang your license. Phil Markijohn
Fantastic experience: Dana Jackson could not have been more helpful helping us to find a rental home in Florida, moving from North Carolina. We will definately look forward to working with her again when we purchase a home. She goes above and beyond and always responds quickly to any questions.
Fantastic experience: If you're looking for a EXCELLENT company that will help you grow as a real estate agent in Florida, then look no further than Florida Homes Realty & Mortgage! FHRM was so helpful and patient with me when I was searching for a good brokerage to work with. Florida Homes Realty & Mortgage made the whole process so easy and stress-free, I would definitely recommend them to anyone looking for a great company to work with! Take it from me; RodMrRealEstate, this business can be very challenging if you do not align yourself with the right people. So do yourself a favor, if you want the tools, training, resources, and personnel, to be a successful real estate agent, contact FHRM. If you have a question, google me, RodMrRealEstate, I'd be happy to help. Let's get you placed on a solid path to success.
Fantastic experience: After searching and interviewing dozens of Real Estate brokerages, my research lead me to FHRM, AND I couldn't be more happy and excited! The benefits are bar none, and the family like and culturally diverse atmosphere made me feel at home from day one. I feel blessed, and very excited for the partnership and family I have found with FHRM!
Fantastic experience: Fresa is very friendly, helpful, and professional on my first day meeting with her. She goes above and beyond to explain and provide all the needed resources for a new agent. I feel welcomed and as a part of family. Very nice first impression that I have been looking for. Thank you kindly, Fresa!
Fantastic experience: I am new to the real estate industry, the interview with Fresa Alejo was an incredible experience. She explained everything to me very clearly and professionally. You can see that the company cares about their agents and employees in general.
Fantastic experience: Spoke with Jennifer from the communications team, I just want to say she is amazing. She went over how to get started and all the great perks of Florida Homes Realty and Mortgage. I look forward to making this my home soon!
Fantastic experience: Florida Homes Realty and Mortgage, is a great place to work!! James is amazing Broker he truly wants all his agents and other employees to succeed. His success is employee’s succeeding!
Fantastic experience: The New Hire Orientation I attended was hosted by one of their best Taylor K. She was very knowledgeable and eager to share information. We were able to ask questions to which an answer was provided each time. So far, FHRM has more than met my expectations!
Fantastic experience: Joining Florida Homes Realty & Mortgage has by far been the best choice I’ve made in my journey here in Real Estate. Here at this brokerage I feel I have assistance on speed dial which makes a difference in times of need. Everyone understands how to work together to win! We all obtain the training and one-on-one if needed. Better yet, I don’t feel like I’m getting robbed for tools that I may or may not use as often… If you want a smooth transition into Real Estate, or just want more of your well earned commission, you should come on to FHRM and be sure to say Realtor Jasmine Williams sent you!
Fantastic experience: I am hoping this is the right location where Antoinette Jackson is located, 11512 Lake Mead Ave, Suite 701 Jax, Fl 33256 she was my realtor and has been my realtor since 2014, I have now purchased 3 homes from her. Her customer service is great. She is caring and on time. She is a part of my life forever, I will be doing future transactions with her. I refer her constantly to people, my cousin bought a home from her also. Thank you so much for doing what you do. I do not take that for granted ! You are all that and a bag of chips (Toms Salt and Vinegar kind the good ones). You are phenomenal. WE closed yesterday baby!... Im up at 2:19 a.m. just to thank you properly.. Words are not enough, if only you knew how nervous I was yesterday, this time just meant a little more. I had to keep you laughing to keep from crying. Thank you for being by my side.
Fantastic experience: I'm a top producing real estate agent and have decided to come on with Florida Homes Realty & Mortgage and I'm glad I did. They kept their promises, seem to have a great compliance department, an endless sea of classes, and a good platform to propel my team to the next level.
Fantastic experience: Florida Homes Realty & Mortgage made it super easy and convenient to sign up. They were with me every step of the way and answer difficult questions for me. I would recommend any new or experienced agent to join our family
Fantastic experience: For many years now, I've been basically working solo in other RE companies with no support, but not anymore! Fl Homes Realty & Mortgage has tons of people rooting for you no matter how many years you've been in RE. I'm beyond happy to FINALLY have found this GREAT & SUPPORTIVE company. Thank you, Fl Homes!
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