Orange County Property Management, Inc

Experiencia fantástica: I would like to take this moment to say thank you to Janet for helping me out with all the questions I had, and for making the entire process quick and easy. Also just thank you to the entire accounts payable department.

Experiencia fantástica: Marcia is very helpful … calls back even after business hrs

Experiencia fantástica: I want to recognize that this company is amazing, but one of their employees, Lisa, goes above and beyond for everyone. She is so kind and walked me through the entire process of getting my application approved!

Experiencia fantástica: It was a pleasure working with Lisa from the operations team. I've been stuck in a loop being unsure about what property would best suit my needs, but Lisa was able to answer all my questions in detail. It feels good to have the confidence in choosing the property I've always dreamed of thats both practical and good looking!

Experiencia fantástica: Moving is stressful enough, but moving into a property sight-unseen from across the country is terrifying. Lisa at Orange County Property Management made the entire process so easy. She sent me detailed videos of the unit, answered every single one of my 'silly' questions about the area, and ensured the unit was spotless before I arrived. I walked into my new place with total confidence, all thanks to her communication.

Experiencia fantástica: The whole team at OC Property Management has been terrific. Special shout out to Yadira, Marcia, and Alberto who made the stressful situation of moving with 3 kiddos, a wonderful experience. Great communication and follow through, they did their best to accommodate our quick schedule because we were going to be out of town. They were super patient and understanding and you can tell that they just cared about us as humans. Highly recommend this team to any and all!

Experiencia fantástica: Janet was very helpful! Answered every question I had she made this whole entire process very easy. I would highly recommend Janet to anyone. I appreciate her support

Experiencia fantástica: Moving from Morongo Valley to Orange County felt overwhelming at first, but Lisa made it so much easier. She was super helpful, quick to respond, and really patient with all my questions. I honestly felt supported the whole time. So grateful for her help!

Experiencia fantástica: I had a great experience working with Lisa at Orange County Property Management regarding tenant insurance. She explained everything clearly, answered all my questions promptly, and made sure I understood what was required and why it mattered. What could have been a confusing process felt simple and straightforward because she stayed on top of it and communicated every step of the way. Truly appreciate her professionalism and efficiency.

Experiencia fantástica: My friend referred me to this company to find a rental. I was met with Lisa who was very nice and insightful through the entire process. I would recommend this company because they are very hands on and want you to be comfortable every step of the way.

Experiencia fantástica: Lisa is very skilled at her job. She was extremely organized and fast at responding to me. Coming to her definitely took some of my stress away and I highly recommend her to everyone. Thanks Lisa!

Experiencia fantástica: Lisa is honestly just really easy to communicate with. She responds quickly, explains things in a way that actually makes sense, and keeps you updated without you having to chase her down. You can tell she genuinely cares about keeping everyone in the loop. Thank you Lisa for being so wonderful!

Experiencia fantástica: Janet at Orange County Property Management was incredibly helpful throughout the entire process. She was professional, responsive, and always took the time to answer my questions and make sure everything was handled smoothly. Her attention to detail and friendly approach made the experience stress-free. I truly appreciate her support and would highly recommend her to anyone looking for reliable property management assistance.

Experiencia fantástica: I had a very good experience with Lisa because she works very hard and gets me everything I need as soon as possible. highly recommend.

Experiencia fantástica: I had a few issues come up in my unit and wasn’t sure who I needed to contact, but Lisa at Orange County Property Management took care of it right away. She didn’t just pass me along and disappear, but she made sure I was connected to the right people and followed through until everything was addressed. Anytime I had a question or needed an update, she was already on it. Having someone that organized and responsive made the whole situation way less stressful as a tenant.

Experiencia fantástica: Orange County Property Management has been a great company to work with overall. Communication was clear, things were handled in a timely manner, and the process felt organized from start to finish. Whenever I had questions or needed help, the team was responsive and easy to work with. Lisa was especially great throughout the experience. She was professional, attentive, and made sure everything stayed on track. Working with her made the whole process feel smooth and stress free.

Experiencia fantástica: I had a great experience working with Lisa at Orange County Property Management. She was extremely thorough in explaining the insurance guidelines for tenants and made sure I understood everything clearly. Her professionalism, patience, and attention to detail made the process smooth and stress free. Highly recommend working with her.

Experiencia fantástica: lisa has only been with orange county property management for about three months, but you honestly wouldn’t know it. she’s incredibly prompt, detail oriented, and sharp when it comes to the business. communication has been smooth and timely, and it’s clear she takes pride in staying on top of things. she’s been a great addition to the team and someone you can count on to get things done right.

Experiencia fantástica: I’ve had a great experience working with Orange County Property Management. Their team is professional, easy to communicate with, and always willing to help. Everything runs efficiently, which makes dealing with property management stress-free. When I recently needed paperwork for taxes and payables, they were quick to respond and very accommodating. Huge thanks to Britney and Janet for their support throughout the process. I truly appreciate their help and highly recommend their services.

Experiencia fantástica: I’ve had a really great experience working with Lisa Hinh at Orange County Property Management. Anytime I’ve reached out with a question or needed help with something in my unit, she’s been quick to respond and super easy to talk to. She actually keeps you in the loop and follows through, which isn’t always the case with property management. You can tell she cares about doing things the right way and making sure residents feel heard. It honestly makes a big difference knowing there’s someone reliable on the other end. I really appreciate all the help she’s given me.

Experiencia fantástica: I had a wonderful experience with Lisa at Orange County Property Management during the onboarding process as a new owner. She made everything feel organized, clear, and easy to navigate from start to finish. Lisa was responsive, knowledgeable, and took the time to walk me through each step so I felt confident and informed. Excited to continue working together and highly recommend her to other property owners.

Experiencia fantástica: I've had great experience and understanding working with OCPM on billing questions and general maintenance. Marlen answered my questions promptly and also waived late fees when I had accidentally missed a check deadline. Maintenance work that is requested online is responded to promptly with good working fixes. Very positive experience so far.

Experiencia fantástica: Lisa has been great to work with as a tenant. Anytime I’ve had a question or needed help, she’s been easy to reach and quick to follow up. She communicates clearly and makes sure things don’t get overlooked. It’s reassuring knowing she’s there to help.

Experiencia fantástica: I had a wonderful experience with Naybe. She demonstrated outstanding customer service, was extremely efficient, and handled everything with professionalism. Truly impressive and appreciated.

Experiencia fantástica: Naybe provided excellent customer service and was very knowledgeable. She had all the answers to my questions and was able to quickly schedule me for the property I was interested in. Highly recommend!

Experiencia fantástica: Jordan provided great service. I'd happily come back again. 10/10

Experiencia fantástica: Jordan is very helpful with insurance inquiries. She was knowledgeable, patient, and took the time to explain everything clearly. Excellent customer service!

Experiencia fantástica: Jordan is incredibly helpful and reliable. Her communication is clear, friendly, and professional. She’s very kind and makes sure all needs are met in a timely matter! 10/10 service from Jordan!

Experiencia fantástica: Jordan provided outstanding service ,very organized and efficient and friendly.Has great communication skills .Made the visit easy

Experiencia fantástica: Jordan and OCPM were amazing! Very welcoming, polite, and helpful from the moment I arrived. She made the process smooth and answered all my questions with patience. Great first impression and excellent customer service.

Experiencia fantástica: Excellent service! Naybe is awesome. She was very friendly, efficient, and made the whole experience easy. Highly recommend!

Experiencia fantástica: I came across this place online and decided to give it a chance and I was very pleased with the service!! I spoke to someone under the name Britney and she was super attentive and super friendly. Let alone very helpful! She gave me lots of insight and I feel like i obtained so much guidance!

Experiencia fantástica: I had a great experience with Orange County Property Management, especially with their representative Lisa Hinh! From the get go, she was very concise and knowledgeable with all of the inquiries that we had. One of my favorite parts of working with her was how easy she made our moving process. She was so thoughtful with our needs and her guidance made us feel very confident in our choices. I would recommend this real estate company and working with Lisa for anyone who is planning on making their next move into their home.

Experiencia fantástica: i’ve had a great experience working with Lisa from the property management operations team. The operations side is clearly well-run, and you can tell she really knows what she’s doing. everything is handled efficiently, communication is clear, and issues are addressed quickly. it makes a big difference knowing things are being managed by someone dependable and organized. highly recommend!

Experiencia fantástica: I do not usually write reviews, but I had to share how great Lisa Hinh is. She works behind the scenes in property management operations and you can really tell she cares about doing things the right way. She is organized, responsive, and always willing to help however she can. Even when things get stressful, she stays calm and professional. Any team is lucky to have someone like Lisa keeping everything running smoothly.

Experiencia fantástica: I have had the chance to see how Lisa Hinh works in property management operations and she is amazing at what she does. She is professional, efficient, and incredibly reliable. She handles situations with patience and care, and people really trust her because she is honest and consistent. She is the kind of person you want on your side when things need to get done right.

Experiencia fantástica: Tatiana Mendoza responds quickly and gets the job done. We have been working with Orange County Property Management for many years. We are happy with them.

Experiencia fantástica: Make sure you ask for Tatiana! Kindest and most helpful. All of our questions were answered, she was so patient and detail oriented.

Experiencia fantástica: The Orange County Property Team is amazing, and it is an absolute pleasure to work with Lisa. Lisa is very customer-focused, responsive, and goes above and beyond to make sure every detail is handled perfectly. I truly appreciate her professionalism, expertise, and friendly approach I highly recommend!

Experiencia fantástica: Lisa Hinh is awesome to work with! She is always prompt in replying to emails and her communication is clear, thorough, and professional. She makes the process smooth and easy every step of the way. I truly love working with her and highly recommend her!

Experiencia fantástica: Hi Orange County, I have worked with this company for over 15 years, and I am truly very satisfied. I especially appreciate Lisa Huỳnh and Jannet Gomez—both are professional, trustworthy, and honest. Whenever I need anything, the company responds immediately, and they manage my properties quickly and efficiently. In my opinion, this company deserves more than five stars—an outstanding company that does an excellent job. I sincerely thank you for your support and partnership throughout the past 15+ years. Victoria is always grateful and truly appreciative.

Experiencia fantástica: The ladies in payables are great to work with. Always quick to reply to emails. Britney has especially been attentive and processed the invoices I sent very quickly. Overall a very efficient and responsive team.

Experiencia fantástica: Jordan consistently provides outstanding service. She is very organized and efficient when sending receipts, billing statements, and other important documents via email. Her clear communication and prompt responses make everything smooth and hassle-free. Truly appreciate her professionalism!

Experiencia fantástica: Earlier today I spoke with Lisa, and her communication was spot on and extremely helpful. She was clear, professional, and took the time to address everything thoroughly, which made the conversation smooth and productive. Her responsiveness and ability to explain things clearly really stood out and reflect positively on property management as a whole.

Experiencia fantástica: Applied to rent a home through OCPM. I dealt with Yadira during the application process. Details and instructions were clear and expectations were met. Once we were approved, the process went very smooth and Yadira helped answer all of our questions whether it was in person, over the phone, or email. She was very professional and kind. I’m very happy with my experience overall and have peace of mind knowing the home I’m renting is managed by OCPM.

Experiencia fantástica: I had an excellent experience working with this real estate service company. From the very first conversation, Lisa Hinh was professional, responsive, and genuinely committed to helping me achieve the best outcome. Lisa took the time to understand my needs, explained every step of the process clearly, and provided valuable market insights that made me feel confident in my decisions. Communication was consistent and transparent, and they handled every detail with care and efficiency. I truly felt supported from start to finish, and the results exceeded my expectations. I would highly recommend this company to anyone looking for reliable, knowledgeable, and trustworthy real estate professionals. Lisa Hinh was a great representative!

Experiencia fantástica: First time working with Orange County property management and honestly my mother and I were amazed by how incredibly nice everyone is at front but nothing could have been possible without Yadira and Amanda’s help we really appreciated how understanding and

Experiencia negativa: DO NOT BOTHER I REPEAT DO NOT BOTHER ON APPLYING TO ANY APARTMENTS MANAGED BY THIS COMPANY. After applying and handling the thousand of documents they asked for they completely send no updates and have to call and beg ( if they ever answer the phone) for any kind of information. Our process was supposed to be simple with a 5-7 business day process to get “approved” as mentioned by the agent who showed us the apartment we were interested in. LITERALLY 2 DAYS BEFORE THE MOVE IN DATE WE PUT. We call for any update because as I mentioned absolutely 0 communication through out the process to what the agent says “I wouldn’t count on moving in by that date” Called today to cancel this horrible process because we already got an apartment with a management that is actually responsible (IN ONLY 2 days btw) and they refused to give us a refund to an already very expensive application fee(probably the reason on why they are open)

Experiencia fantástica: Grateful for the understanding and professionalism from the property management team, especially Marlen. Truly appreciate the kindness and support.

Experiencia fantástica: I’ve rented a townhome managed by OC Property Management for the past year and had a great experience. The team is responsive, online payments and maintenance requests are easy, and everything runs smoothly. Special thanks to Amanda Tran for helping with the lease and Marlon in accounting for a seamless transition. I would definitely recommend OC Property Management and their available properties.

Experiencia negativa: Marcia Lopez is very passive-aggressive and condescending in communications. They cancel your autopay and then charge you for late fees. They do not honor previously made promises to reverse late fees. Maintenance takes forever - repair requests do not receive any response from them remain outstanding after 2 months. They also don’t have a plumber to deal with emergency plumbing issues and the on-site property manager doesn’t have authority to call a plumber because it’d be “out of network”.

Experiencia fantástica: In the past months, I have had multiple interactions with Marcia Sanchez. She is my first call whenever I have tenant questions, or need to understand entries on the monthly property reports. Marcia is very personable, patient and very thorough in her explanations to answer your questions. She is a real asset for OCPM. Also, in the past, I have dealt with Norma in the maintenance department. She also was very nice and efficient in addressing any maintenance issues.

Experiencia negativa: If you are buying a property and have them as your property management. They will fail to help the new buyer of the property with anything needed and will avoid your phone calls since they will be looking to try and keep the original party as a client. Very unhelpful and very unwilling to help me and my family sell this property.

Experiencia fantástica: Ocpm has been a great company Norma from maintenance is the best always responsive and willing to help out. Thanks so much .

Experiencia negativa: I am currently renting through OC property management and can personally say they are awful. We have been asking repeatedly to have them fix a few hazardous issues with our home just to have them ignore us. They show zero empathy for the fact we have a newborn with nails sticking out of the carpet and that’s just the tip of the iceberg. Hoping this review will help others avoid what they have put me and family through and maybe they miraculously call me back after reading this. Fingers crossed….. We are still experiencing the same issues with OC property management... Too big of a company to care is my final conclusion.

Experiencia fantástica: Thank you Orange County property management, spoke to Amy Rodriguez, very nice representative & very very helpful, definitely will be looking into getting a apartment soon l'll be back thank you Amy and Orange County property definitely very helpful.

Experiencia fantástica: Amazing experience! Naybe is super responsive, professional, and always willing to help. As for their customer service thats a breeze top-notch and they make everything simple and stress-free. Highly recommend!

Experiencia fantástica: Norma and the maintenance department are the best. thank you for Everything .

Experiencia fantástica: OCPM is great. Norma in maintenance is so easy to work with. She is always quick to respond and looking for a solution that works for everyone! HIGHLY RECOMMEND!!

Experiencia fantástica: Marcia Lopez was helpful in solving my rent issue. She was very friendly. The place was clean and modern. Reception was friendly and pleasant to talk to,

Experiencia fantástica: I’d like to start by thanking the management company for answering their phone and ensuring a live person was on the line. We found a property and were able to request a last-minute tour. We met Marsha, who was an absolute delight, had answers to every question, and gave us the freedom to tour the home at our own pace. We truly appreciate her patience and willingness to come out on short notice. This company is top-notch. we feel confident when we become tenants that they will stay on top of our every need.

Experiencia fantástica: I want to give a big thank you to Amanda R. in the maintenance department! She was incredibly helpful and kind when I reached out for assistance with my dishwasher. From the moment I spoke with her, she was attentive, responsive, and made sure my issue was taken care of quickly. Thanks to her, someone came out and fixed the problem in no time. It’s not often you come across such genuine and efficient customer service — Amanda truly went above and beyond, and I really appreciate it!

Experiencia negativa: I’ve been living in a property that Orange County property manages for 7 years now. I can honestly say that when u choose a place to live…be aware that this company does not act professionally. Time and time again they do not return calls in a timely way. When u have maintenance requests they take a week or more to send out a tech. And what worst is when u have a dangerous situation like a mold presence, they brush it u Der the rug and send out their tech who is not a mold specialist. They cancel work orders based on their judgement and to top it off they are extremely rude with customer service. They talk over you on the phone and do not let u get your point across. Please think twice and at least become aware of the lack of professionalism that this company practices.

Experiencia negativa: DO NOT rent from Orange County Property Management, Inc. I rented a unit managed by Orange County Property Management in downtown Huntington Beach dealt with a mold issue that affected my health and made the apartment temporarily uninhabitable. Four separate mold outbreaks in one month—all behind my bed, where I slept. Maintenance came out multiple times, and their own staff confirmed mold was growing inside the baseboards. They also admitted this same issue happened to the previous tenant, and the wall had to be opened up for them, too. Once I requested a reasonable rent adjustment and reimbursement for over $1,000 in personal property damage, management suddenly shifted the narrative—claiming it was “just environmental” and caused by a “lack of ventilation.” That’s ironic, considering I’m in one of the only units without a ceiling fan. That’s not tenant negligence—it’s a design flaw. To make matters worse, I was forced to stay elsewhere for multiple days due to the health risk and was completely ignored when I followed up about reimbursement and rent credits. At the same time, they continued charging me $240/month in late fees after I paid rent in good faith, with documentation to back it up. I’ve also spoken to multiple neighbors who experienced the same mold issue in this building—meaning this is a pattern, not an isolated event. I’ve kept full records and will be pursuing this further through legal and regulatory channels. If you care about your health, your money, or basic habitability, avoid this property management company at all costs.

Experiencia negativa: I applied for one of the homes but I never received a call back and they NEVER answered their phones! Status updates are nonexistent nothing via phone or email. I had to beg the front desk receptionist to get someone to call me back….. The front desk will answer then transfer you over to one of the reps but they’re not answering it’s impossible to get a hold of anyone.

Experiencia negativa: Rude, money-hungry property managers. What’s new? I submitted an application as a co-signer but was rejected automatically without any consideration or collaboration from the office. First of all, a co-signer is not the same as a guarantor. While their requirements to be a guarantor are already ridiculous and inherently discriminatory, denying me to be co-signer because I’m not a homeowner despite meeting all requirements is a policy with no sense other than to bar people perfectly capable of meeting all obligations from renting. No finding ways to explain, make it work, or understand the circumstance. Just take the money and send passive aggressive emails. $70 (double the industry standard) just to submit your application and have some lady in an office not even look at it or consideration all the applicants.

Experiencia fantástica: I’ve had the pleasure of having Marlen from Property Management Company assist me in a matter related to questions of my rental fees and I can’t speak highly enough about her professionalism, responsiveness, and genuine care for residents. From the very beginning, Marlen made the entire process smooth and stress-free. She was incredibly knowledgeable, answered all my questions promptly, and made sure I felt comfortable every step of the way. What stood out most was her attention to detail and willingness to go above and beyond. Marlene truly made me feel like a valued tenant, not just another number. Thanks to her excellent service. — [Sandra Navarrette- SN]

Experiencia fantástica: Marcia Lopez is the best. She is patient, kind, and very good at her job. Thank you Marcia!

Experiencia fantástica: I can't thank Tatiana Mendoza enough for her incredible help in finding my new rental home! From start to finish, she made the entire process seamless and stress-free. Tatiana was professional, attentive, and truly went above and beyond to ensure all my questions were answered. Her dedication to getting me into the perfect place was evident in every step, and her friendly, patient attitude made working with her an absolute pleasure. If you're looking for a leasing agent who genuinely cares, Tatiana is the one to go to! Highly recommend!

Experiencia negativa: I recently visited the office to request a tenant ledger, as I had just made a payment and wanted to confirm my account balance. Unfortunately, I encountered some issues with the staff's responsiveness. The front desk informed me that only Marcia, the manager, could provide the ledger. When I asked to speak with Marcia, I was told she was taking lunch at 11:34 AM. I found this unusual, as it was not yet noon. Marcia offered to provide the printout I needed after a one-hour wait, despite my already being present in the office. I was surprised that a simple request would take so long to fulfill. Throughout my interaction, I found Marcia to be unresponsive and displaying a passive-aggressive attitude. As a tenant, I expect more prompt and courteous service. I escalated my request to speak with Lance, the business owner, after Marcia refused to provide the tenant ledger. Unfortunately, our interaction was unproductive and marked by a condescending tone. Lance stated that a printout could not be provided and that I would receive an email once the ledger was ready. Given my past experience as a tenant and current situation, I had doubts about receiving a prompt response, as I have found the company to be consistently unresponsive. As a property manager myself, I find it troubling that the company is unwilling to provide a simple printout or proof of a $0 account balance. This lack of transparency and accountability raises ethical concerns. During my conversation with Lance, the business owner, I felt belittled as he scrutinized me. He accused me of being difficult, to which I replied that I intended to share my experience with others. Lance interpreted this as a threat, which I promptly denied. I clarified that my goal was to inform potential applicants and tenants about the management company's business practices. After a brief exchange, Lance agreed to assist me. Within two minutes, he provided the requested printout, which I had spent 15 minutes asking for. Along with the printout, Lance handed me a $1 bill, refunding an overpayment. Given his condescending demeanor, I perceived this gesture as an attempt to prove a point rather than a genuine display of customer service. This experience highlighted the management company's inconsistent and unresponsive behavior, which I believe is essential for others to know. Based on my experience, I would recommend that current and prospective tenants explore alternative management companies. The company's approach to customer service and business practices raises concerns about professionalism and integrity.

Experiencia fantástica: Orange County Property Management has been great to work was from the time I signed the original lease until Currently. Their staff is very helpful and responsive. I have been particularly impressed in working with Marcia Lopez. She has been incredibly helpful and very responsive to look after all of my rental needs! Once again, I would gladly refer Orange County Property Management and Marcia Lopez to work with to any of my friends or family. I know one former neighbor and two current neighbors are also very happy with this management company. Nothing negative to report at all. Much thanks to Marcia and the staff at Orange County Prpoerty Management! Sincerely, Jim Sutton

Experiencia fantástica: I have been with this property management since 2019 and I am very happy happy with their service. For example, just yesterday (01/21/25) my bank requested a copy of my rental agreement. Of course I don't remember where i left the paper copy. So I called and Marcia was able to help me right away. She sent a PDF to my email immediately. Very happy with their efficient customer service!

Experiencia fantástica: Marcia went out of her way to assist with some verification I needed which helped me out big time. She is very kind, professional, and addressed my concerns immediately. If you aren’t working with her, you’re with the wrong company

Experiencia fantástica: I recently had the privilege of working with Janet, she was very attentive, informative and professional. She streamlined the entire process for me and made the experience stress free and seamless. Highly recommend!

Experiencia fantástica: Marlen helped me out tremendously when there was a mix up on the rental payment app. So far Orange County management has been good to me.

Experiencia fantástica: Tatiana made the move in process seamless. Address all my questions and has a very quick responses to any issues I have. Great team. Highly recommended

Experiencia negativa: I inquired about hiring them as a property management company for a for an industrial property in HB., I talked with Eric. I later found out he's the owner of the company when I called back to complain to management. He was so rude and condescending when I asked basic questions. He asked me what I thought it should rent for. I told him that I don’t live in the state and that this was a family estate piece of property and my father had it rented way under market value. He told me he doesn’t do evaluations for free only after he is in contract he would give his valuable information…… I’m not looking for a free evaluation. I’m looking to hire a property manager & for your professional opinion. He stated he would not give me any information until I signed a contract Eric you could just be nice and professional, not so egotistical.

Experiencia fantástica: Tatiana and her team delivered outstanding work! We were thoroughly impressed with every part of the process. They exceeded expectations multiple times, and I wholeheartedly recommend them!

Experiencia fantástica: I almost never write reviews. But when ever I have an amazing experience I have to. I recommend this management company for their fast service to us tenants. I give them only 5 stars ⭐️ because it doesn’t have an option to give them more

Experiencia fantástica: It was fast and easy to make an appointment to view the property. The agent, Brandon, was really nice. He showed me the units and answered all my questions. Brandon also responded in a timely manner to my emails. Leasing staff was also extremely helpful. Amanda explained thoroughly. Very professional and organized. I have the upmost confidence in this management company to be there with me through this exciting journey!

Experiencia fantástica: This group has been amazing to work with! Tatiana is awesome. They have been extremely timely on all of their responses to me when I have asked questions. I sent a list of items needing repaired when we first moved into our property, and they had someone here the very next day. Not only were all of the repairs made, but the person they sent was extremely courteous, professional and thorough. This is our first rental home experience since we moved here from Texas 2 years ago, and I can say that if anyone has an opportunity to work with this company as an owner or tenant, you will not be disappointed.

Experiencia fantástica: I love their Services! Marcia is a great person and is there to help! She is very professional and does an excellent job for us. I will highly recommend Orange County Property Management...Thank you so much!

Experiencia fantástica: Mitch and his team did an excellent job for us! We were extremely impressed with every aspect of the process. They went above and beyond on several occasions. I highly recommend them!

Experiencia fantástica: The apartment was very well maintained and recently renovated. The agent from Orange County Property Management was very kind, friendly and helpful. If you are looking for a place, you should definitely see what they offer!

Experiencia fantástica: I’ve had nothing but positive experiences renting through Orange County Property Management. They’re always attentive and quick to respond to my requests. Thanks, Marlen, for your patience in taking my calls!

Experiencia fantástica: My experience renting from Orange County Property Management has been amazing. Marlen has been prompt and efficient at responding to any issues or concerns I have had. Her professionalism and communication skills have made me feel valued as a tenant.

Experiencia fantástica: Spoke to two young ladies on two different occasions and received the same consistent service both times. Jacqueline and Janet both answered all my questions and took genuine interest in my concerns. They ensured I was satisfied and content. Shoutout to whoever is doing the hiring/training at Orange County Property Management, your employees are amazing!

Experiencia fantástica: 5 stars for OCPM, Inc! The staff and maintenance crew are very friendly, knowledgeable and helpful whenever I call. They may not always answer the first time but they are good at following up via call back, email or text. Shout out to Marcia and her great attitude as she always takes the time to talk and help me figure out the best solution when it comes to my rental needs. Thank you all at OCPM! :-D

Experiencia fantástica: I don’t usually comment on these, but I felt the need to congratulate and recognize Marcia at Orange County Property Management for her years of great customer service, she is always professional, responsive and compassionate, and it is a pleasure to deal with. Anytime there’s a situation she is always on it and goes above and beyond to address the problem. Again, thank you Marcia for your years of great service.

Experiencia fantástica: I recently moved out my rental unit. Marlen explained everything that was involved with me moving out of the unit. Everything in the apartment was in excellent condition so I got back most of my deposit. Overall, very satisfied with the service provided.

Experiencia fantástica: My experience with OCPM was generally very good, and they are honestly a rare landlord in terms of quality. Rented for 15 months, and whenever I interacted with the office it was professional and courteous. Had one inspection during my time there, and it was unobtrusive and well handled. If you pay your rent on time and can handle the small stuff yourself, I would encourage you to look at this management company. They were fair on the security deposit return as well, which given my past landlords, was a pleasant surprise.

Experiencia fantástica: Excellent experience so far. Amanda has been extremely helpful and patient throughout the application process. There were a couple hiccups in getting everything for the application together but Amanda made it easy and guided us through the process and made sure we were well taken care.

Experiencia negativa: (Opinions based on my experience as a tenant in a property managed by Orange County Property Management) This company potentially uses Unfair Business Practices by unilaterally changing terms of tenancy without owner notification. The latest is a "technology fee" where they are now charging a fee to cover the costs of operating their website software. The new fee is 1% of your total rent, effectively circumventing California Rent Increase laws. In actuality they are creating a profit point as "Appfolio" which is their service provider charges them only $5 per unit! If you refuse to pay this fee, they threaten to evict you and tell you there is no option to decline. This is a potential a violation of the Federal Trade Commission Act Section 5 (a) and I will pursue this matter through legal recourse. Repair requested: they have cancelled multiple repair requests and others were received, but never resolved. If you call to follow up on repairs, service requested, etc., they will tell you to leave a message with your assigned representative who will then fail to respond. I only get responses when I draft addition complaints through their online portal. I recommend every request be placed in writing. Downside is you can't email and their portal doesn't send you a copy of your request, so you will need to capture screenshots of all service requests you place on their website portal. It's now been 2 months and every repair request I have filed has been ignored. I spoke directly with my property owner and she confirmed she was unaware of my complaints and the issues raised in this post. I am working directly with the property owners to resolve my issues as OCPM has failed to do so. Agencies available to assist tenants: Department of Fair Housing and Equal Opportunity , Fair Housing Counsel of Orange Country , Department of Real Estate, City Code Enforcement and the California Civil Rights Department.

Experiencia negativa: The 5 star reviews are 100% fake. As a tenant. I could not think of a worse property management company. Orange County Property Management does not respond to email, phone, calls, or work orders. When you call them, it always leads to voicemail with no call back. Even when directly asking the receptionist if she would call me back with the status of my work order, she did not call me back, nor anyone from the office. My garage has been flooding for the past two weeks and they have absolutely no urgency or at least the decency to update me on what's going on. They simply don't care If you're a landlord, choose Orange County Property Management if you want your property to rot.

Experiencia fantástica: The rental process is all I can speak for at this point. Everything was done very professionally. Appointment for viewing was prompt. Once we applied, our application was reviewed super quickly and approved equally as quick. Tatiana also took care of me and was accommodating in our meetings.

Experiencia fantástica: For many years we have partnered with OCPM in taking care of numerous property owners and their tenants needs as one of their household appliance vendors. Needless to say, without an awesome property management team, it would be impossible to get fast and favorable results. We work regularly with Norma, Josh, Javier, Israel, to name a few great team members. Their great customer service, kindness, and understanding makes them awesome people to work with. We look forward to continue our partnership and hope that you too experience what we have whether it's as a vendor, tenant, or property owner. Thanks Norma, Javier, Josh, Israel for making us a part of your extended family.- H

Experiencia fantástica: I just rented a property in Irvine through Orange County Property Management. Amanda Tran and Tatiana Mendoza has assisted us and they been wonderful, process was easy and professional Amanda and Tatiana made sure that our concerns about the property were taken care of, we had bad experience with a different property management before and we thought all property management are the same however dealing with Amanda and Tatiana proofed they are the best !

Experiencia fantástica: Tatiana was amazing!! I called about 20 times within a week because I really wanted a certain property and the staff was so nice and patient with me. Tatiana was the one that got it all done!! I met with her right away to sign the contact and she made it so easy and made me feel comfortable. I was lucky to have Tatiana during this process!

Experiencia fantástica: The experience renting with this property management has been the best! Norma in the maintenance department has been very helpful, she takes so much care and has taken care of all our needs. Keep up the good work! Very satisfied

Experiencia fantástica: We have been clients of Orange County Property Management, Inc. for 20 years. Everyone we have worked with has been responsive and professional. They get the job done efficiently and for a good value. We ask them for recommendations to complete projects at our own home.