Evergreen Property Management Inc.

Fantastic experience: Had a good experience with Dominick. He was friendly and helpful. The process was straightforward.

Fantastic experience: I had some work done at the house. They were great and the work looked wonderful. And they made everything look better than before

Fantastic experience: Since they partnered or took over our last rental service,they really been on top of every work order I put in . They're very reasonable with communication and problems us as tenants may have... I'm forever blessed with them being our rental company

Fantastic experience: Since I moved into the unit past November, I have received several upgrades. Technician Dustin was very professional and efficient in his work. I really appreciate all of the good care Evergreen Realty is providing.

Negative experience: Filth.

Fantastic experience: Lived her for 2 years..very quiet and the property management team is very efficient and responsive..Always been very polite and courteous..and maintenence handles requests in a timely and efficient manner..

Negative experience: Hell, pure hell! Renting from them was a complete nightmare! From the small things of their staff being rude on the phone and in person showing up stinking of weed (see video in reviews) to major repairs not being done. All the negative reviews are true! They tried to hold my deposit for things that weren't on my lease. Things were so bad 3 of the 4 roommates got legal council (yeah, lawyers, it was that bad) and they said to stop paying rent. We all had to have lawyers threaten to sue before we got our deposits back. Run like hell from this place.

Negative experience: Do not rent from this company, I do not recommend. Be prepared to say good bye to your security deposit if you choose them. It is true that their shared laundry’s prices will continue to go up even though you are using old appliances that work half of the time. Don’t even worry about cleaning up the apartment yourself or hiring someone to do it for you, they will still claim a cleaning fee and crazy rates for “labor” and materials. Stay away from them if you value your money. All the bad reviews I read are true, yet they always claim the reviewer must be confused with another company or you never rented through them.

Fantastic experience: “I want to thank Steve from the maintenance team for fixing my heating system quickly and professionally. He was very friendly, explained everything clearly, and made sure the system was working perfectly before he left. Excellent service.”

Fantastic experience: Did a very great job!

Fantastic experience: Recently had Cliff stop by for some maintenances. He was polite and very clear about what he was fixing and how it was being fixed. Very professional. Thanks for your service.

Fantastic experience: Maintenance tech Will was the best tech that has ever helped with my unit. He took the time to actually listen to my concerns and fix the problem! I really appreciated his attention to detail. Very kind and thoughtful. Please send him every time! He deserves a raise

Fantastic experience: Very responsible property management. When I moved in, the carpet has strong pet odor. Then Evergreen immediately arranged carpet cleaning for the whole house! But the smell still lingers. To My surprise, Evergreen even arranged carpet replace! For the entire living room, entire basement, almost all bedrooms! Really responsible property management! So far have no problem with them at all.

Fantastic experience: Recently had some things worked on in my apartment, I was very pleased with the Work that Will did going through his check list very quickly and efficiently and explaining things that I had questions about. Good job Will!

Negative experience: !!WORST COMPANY EVER. DO NOT RENT FROM THEM THEY WILL SCREW YOU OVER!!!Actually the worst company to rent from. I’ve been renting for 10 years and have always gotten my deposit back. Renting from them they took more than half my deposit $1500 worth! They charged me for maintenance requests I had put in months prior before moving out that they never handled. They charged me because the light bulbs weren’t the same luminescence, charged me for a dryer that had been over $12 years old. Even did a walk through with them to confirm everything was fine and they still charged us for cleaning. EDIT: I promise this is the right company and I did a walkthrough with Parker. I won’t be deleting this because you guys have done wrong and are continuing to do people wrong. BE BETTER

Negative experience: I am giving this place 2 stars because I am trying to be the better person. My time living in Evergreen properties (over 3 years) was full of frustration, much more so than any peace of mind that should come along with renting and not owning a house. As other reviewers have stated, the evergreen looks for each and every opportunity to take money from you. They make you pay for repairs to old appliances sayig it was "user error" when it was not. They charged me additional fees for issues that existed when I moved in and were documented. If you live somewhere that has shared laundry, they will constantly up the charge of doing laundry. The lady who answers the phone can be extremely rude and unhelpful and honesty, aggressive at times. My apartment has had bug infestations and mold problems that they also reuse to fix. If you decide to rent with this company, know in your heart of hearts that you will not be getting your deposit back, even if you do everything perfectly and leave it better then when you left.

Negative experience: Renters be aware of them charging you for move-out costs that shouldn’t be your responsibility. We had almost $300 taken off our deposit for our garbage disposal, bathroom sink needing to be re-caulked, re-securing toilet to wall, towel rack loose, etc. Also be aware the move-out cleaning checklist is extensive, if your apartment isn’t absolutely perfectly clean in every way, they will charge a hefty fee.

Negative experience: A sketchy company for sure. I am a current tenant. I applied for a lease for $1,195 but with all the extra fees they don’t tell you about it comes out to over $1,300. Mid way through the lease they increased the rent $100. Maintenance is near impossible to have done which I find ridiculous with the amount they are having us pay. This apartment was not cleaned before new tenants or renovated but they want to say they are competitive on the market. It’s kind of a joke how obvious it is that you are only the product and they want your money. Sketchy leases, poor housing, ridiculous fees, and sketchy borderline illegal escrow utilities accounts. I am currently financially trapped with this company and I would not recommend doing business with them.

Fantastic experience: Nolan came to the house to replace deck boards that were warped and a dangerous tripping hazard. He was prompt, efficient and congenial. These days it’s hard to find craftsmen that take pride in their work. Our hats off to Nolan and Evergreen Property Managment

Fantastic experience: I am a tenant. I am giving Evergreen Property Management inc. a 5 star review because for a complex situation that our house is in. in my opinion they have worked with me and helped me to make the situation much easier.

Fantastic experience: Evergreen Property has been great to us for going 3 years. Any issues are promptly dealt with.

Fantastic experience: Thanks to the maintenance dept at Evergreen, all of you guys are great & thanks to Dustin with replacing my toilet & shower stopper thingy today!!!!

Positive experience: The maintenance is always timely and done well. I have had a specific guy, Kurt, come by and fix stuff and he was super great! The only thing I'd knock off for is the ability to keep rent stable from year to year. I have rented the same place for a while and it would be nice to get a tenant reward for staying for longer than a few years. But I do love the company's timely responsiveness, and the ability to work with the owner to make change happen to the property! Special shout-out to Kurt, Katie, and Rhea!

Fantastic experience: Cliff came in with a friendly attitude and got right to work and was very efficient and knowledgeable and what he was doing and anything that he couldn't do he would let me know and let me know that somebody else had to come in to do it which I appreciate very much and having somebody fix something and not say anything at all so I do find that Cliff did a wonderful job and had a very good work.

Fantastic experience: I can’t thank Evergreen property management enough for helping me! 10/10 would recommend them to anyone looking for a management company to work with

Fantastic experience: Since the beginning of my journey Marc and Emily the leasing agents guided me and informed me about every step to moving great people today I met there technician Dustin did a great job with repairs and showing how the heating system works thanks evergreen

Fantastic experience: Maintenance technician took care of issues quickly. Scheduled window of time was met. Professional and friendly, overall exceeded expectations.

Fantastic experience: As far as property management goes, I must say Evergreen is pretty good. The people that I've had to talk to for various reasons have all been positive interactions, even when contacting them out of frustration. For example, a technician scheduled for a 4-8 hour job called out this morning last minute which cost me my work day and pointless doggy-daycare fees. I was extremely frustrated by this. By the time I finally got ahold of the manager who informed me of this, Nikki, she was extremely apologetic and immediately offered to compensate me for my dog's care because of the circumstances. This, and the general pleasantry I've experienced from Evergreen shows me they actually do care about their residents, providing good and consistent service. For the most part work orders are completed in a reasonable, sometimes even quicker, amount of time. I've grown to really like renting from Evergreen and would again. :)

Fantastic experience: 1/31/2025...my lease is up march 2025..I will no longer be renewing my lease with them.. the company is best property management team ever.. when it comes to maintenance orders...they are prompt in getting the job done.. and never had any issues paying late.. you just call and they understand..I'm in Jacksonville Florida and they manage the property Im at.. their services will be missed... Deanna Baldwin

Fantastic experience: Shoutout Steve one of the technicians for Evergreen Property Management! He is always transparent and attentive!! I hope you get notice for this because it means more than a kind review!!!

Fantastic experience: It was excellent he was very nice and got the job done good and promptly thank you for the great work

Fantastic experience: Nolan has came to my apartment to improve a few things since moving in. He is always friendly, timely, and respectful. I feel completely confident that the outcome will be satisfactory when I see that it is Nolan coming to fix whatever I need.

Negative experience: You apparently have to instruct maintenance how to do their job because they won't actually, physically, show up, in person, to do the required work they are paid to do themselves.

Fantastic experience: With the colder weather approaching, I noticed my weather stripping was rotting around my front door. Steve came the next day and got me all fixed up! He took his time, ensuring that my deadbolt wasn't going to be hard to look because of the wider weather stripping. He was very polite. I appreciate all of his hard work, and how promptly the office got my work order processed. I love my apartment, and y'all are the best at helping me keep it in top shape! Thank you again Steve and the Matinance crew!

Negative experience: As a tenant who paid rent on time every month and left the place cleaner than when I moved in I DO NOT recommend renting from this Shady establishment. Renters beware.

Fantastic experience: Maintenance always responds in a timely manner and gets the job done fast and efficiently! I’m very happy with their service.

Negative experience: DO NOT RENT FROM THESE PEOPLE. This is the worst property management company I have rented from. Their maintenance department is super shoddy, to the point they replaced my AC with one that was mis-sized and unable to go flush into the wall leaving an exposed seam to the outside. They also refused to let me into the building or call a locksmith when the building door had become locked (none of the tenants were ever provided with a key to the building and it never should have had a lock on it). Furthermore, they are super shady about returning security deposits, take 60 days to return them, have questionable charges galore, and will refuse to discuss any disputes or charges over the phone. I've also had a very questionable situation with them overcharging for utilities because of an apparent water leak for the building. They are very unwilling to discuss matters or provide documentation for their responses.

Negative experience: This management is awful. Literally moved out deep cleaned my apartment(even paid someone) and still charged me 770$ out of my deposit of 840. You guys are ridiculous and super unprofessional

Negative experience: If I could go no stars I would. When we needed maintenance done it would be weeks before someone would show up if anyone would at all. No upkeep kept around the properties, if you patch and paint holes in the wall you still get charged, spend 4 days cleaning for move out…get charged over a thousand dollars. Basically they will charge you an arm and a leg for everything and do the absolute bare minimum to upkeep and take care of their residents.

Fantastic experience: We just submitted an application and signed a lease -- the agent we had was very helpful and got back to us promptly. I'll update this review when we move out, but good experience so far.

Negative experience: This place was one of the worst rental companies I’ve ever worked with , they lie have u pay the application fee then turn around and want double the deposit or a co signer for the worst apartments in Loveland. They fail to tell u they approve every one but with those conditions. Called and talked to 3 people and no one could help or even transfer me to a supervisor. Be careful where u apply and make sure this place is ur last resort

Fantastic experience: I just had to give a shout out to Evergreen's maintenance crew. I've lived here for 4 years. Recently, a portion of the roof over my unit blew off during a wind event. Then there was a huge rain and my upstairs ceiling was soaked and water gathered in the light fixture. I contacted Evergreen through their maintenance portal. In less than 24 hours, they had a roofing company here to patch the hole while they deal with insurance claims. One of their maintenance techs came and removed the water filled light and cut out the saturated ceiling and removed the wet insulation. He left a fan to dry out the area. Nikki and Rhea kept in constant contact with me via text on getting a vendor to replace the ceiling and light. No vendors had the time to do the work so 2 Evergreen maintenance techs were sent instead. They did such a great job!!! They were extremely respectful and knowledgeable. All 3 of the techs from start to finish made me feel like they cared about fixing the problem. Huge thanks to each of you involved in the process for taking care of everything quickly and efficiently. Top notch communication too!!!

Positive experience: I’m very pleased that I have a new storm door! I now can have more natural light and air. No more stuffy room! Thank you Joseph for installing the door. You are very professional, kind and helpful!

Negative experience: Have been renting from here for several years, first year we were coming from out of state and saw they had downstair appartment available in our price range, we paid deposit and first months rent several months before even moving to the state, when we pick up our keys we are told its an upstair appartment and they cant do aything about it since we signed the lease already, even tho i had texts confirming we were told it was a downstairs appartment. So we are stuck with what was given cause of ahady practices and lies, then when our lease is up we couldnt find what were were looking for else where and settled on another location with same leasing company, this time we were in state to go and look at places, when we find one the agent helping us said we didnt have the proper paper work due to me starting a new job and that we cant lease the place even tho i had letter from company showing i was going through the hiring process, it took evergreens own human resources person to get us situated and settled in when in fact the paper work i had was all that was needed to confirm employment. Then this lease we are currently at is ending, again we are struggling to find another location when we settle on a loveland residence, evergreen was more than happy to accommodate this time with less headaches from the employees, but when time comes to show our current ending place i get a message asking me if the next day later in the day works, i told the lady up front that no it doesnt as we have a person who lives there and works overnights, that a different time would be better, she tells me that shes going to tell the people the place can be shown regardless even tho i said no its not going to work, and if they show up un announced after giving my answer we wouldnt let anyone in, she finally gave in and called to reschedule. She made it earlier in the day at 10:30am lo an behold, the showing is late, theyre in the house with less than 24hrs notice, (waiting till end of day to schedule with current tenants) at 4pm like she originally wanted is not how a business should wor. In 2 years we have only ever been late once by a day due to holidays, we always pay early, never try to cause issue and only contact them if there is issue with residence. The whole place needs new better more pateint and willing to do whats needed and right kind of staff. Its always something with this place mainly being rude, and condescending over the phone, they dont dont that when in person cause its easier to hide behind a phone or keyboard. Hopefully someone important sees this and addresses the issues, joke of a company employing folks that treat people like that.

Fantastic experience: The polite, capable tech, wearing a shirt with the Evergreen logo, worked efficiently to complete the tasks I had been e-mailed ahead of time. Very professional.

Fantastic experience: We’ve been renting through evergreen now for almost a year now! Love our location and home. Looking forward to renew our lease for another year! They are great at communicating about everything and Kurt our Maintance man does a wonderful job on keeping up with anything we send a request in on!

Negative experience: Garbage company

Positive experience: **Edit: I have left my original review below, but I am editing and changing from 1 star to 4 stars. After all of the communication or miscommunication was cleared up, Evergreen and their team are great. Lynne is fantastic! All of the maintenance team that I have met have been amazing. And the scheduling team are all very nice and accommodating. I am sorry we all started off how we did, but things are much better now. Thank you for working with me :) Original review: Signed a lease in May, supposed to start moving in today. The house is a mess! Dirty beyond belief, soda sprayed on ceilings, dirt all over the floors. The walls are disgusting. Looks like someone tried to repair damage the previous tenant left and the repairs are terrible. All walls need paint - the areas where the poor repairs were made have been painted over in gloss white paint even though the base paint looks to be matte white. Right now, Evergreen gets a one star review. I’m so disappointed. What are tenants paying for if this is what we can expect? I understand that the property owner may be considered ‘more important’, but I’m still a paying customer. Looks like I’m going from one bad property management company (Advantage Property Management), on to another. What happened to property management companies in Fort Collins? It didn’t used to be this way…

Negative experience: I highly do not recommend renting with them. Totally a scam!

Negative experience: Not a great company. Will argue with you if you ask for them to only do showing during times when you're home when they know you're moving out (despite giving them several times and days a week that someone would be home). Then once moved out they will literally take as much of your security deposit as humanly possible for things that were either not truly needed (cleaning fees for things you had cleaned) and charges for things that were already there when you moved in. I'd stay away to avoid unnecessary headaches

Negative experience: I'd give them negative stars if I could. My daughters apartment was without heat for over a year. They had her car towed while she was on vacation. Car info was put on lease paperwork at the time of renting, so it should have been in their database. Tags were current, but they had been stolen off the plates (2 other cars in the same lot also had expired tags showing (also probably stolen), they were not towed). Add on - now she has moved - The front door was broken for the 2 yrs she lived there and could just be pushed open even when locked (door wouldn't even close when she 1st moved in) She made multiple requests for repairs. They would come out and say good enough and leave it broken. Like with the furnace, they replaced the batteries in the thermostat (she'd already tried that before calling). They said that should fix it and left. Of course It did not. She had no heat the full 1st winter and half the 2nd winter, - 16 no heat. Horrible horrible company.

Fantastic experience: Evergreen made the process for relocating from a different city very easy, from showing, to deposits, and how move in day will go; all information was communicated clearly, concisely and efficiently. Thank you Gabby and the gals in the office who have taken my calls!

Negative experience: An "okay" place to live... if you want to live in 1986, or a similarly outdated unit. My recommendation is to do yourself a favor and DO NOT RENT FROM THESE PEOPLE. My unit wasn't particularly clean when I moved in, the closet door was broken, and the microwave is from 1986, literally. I did not have a spinning plate, was low voltage, and had KNOBS for time and heating power. It belongs in a museum, not in a rental property. Now, I am not usually the type to leave long rambling reviews, but after receiving my "security deposit" refund, I just have to make this public so people can be warned of this company's absolute snakiness. I thoroughly cleaned the entire apartment when I left and I was STILL charged a nearly $300 "cleaning fee." I was also charged over $100 for "materials," charged an extra 20 bucks for "closet door repair" (again, it was broken when I got there!), charged $75 for a window screen (which I never even touched), charged over 50 bucks to replace the kitchen sprayer, and was even charged for recaulking the bathroom sink (which was thoroughly cleaned before move out). I am literally getting back a fraction of my security deposit from these a-holes, and I guarantee my partner and I left the place cleaner than when I originally moved in (moved to CO to get my Master's which is now acquired). I CAN understand taking SOME of the deposit back to deep clean a rental property. I CANNOT understand why Evergreen took close to HALF of my security deposit. 0/10, would not recommend to anyone, would give zero stars if I could. If you can, AVOID. In my 2-year experience, I just found that they are NOT willing to work with you.

Negative experience: Use anyone but these folks. They are bad to the tenants and the owners.

Negative experience: We submitted applications, Vet records, and paid the fees and no one ever called us. I emailed and called multiple times over 2 weeks and was just sent to a voicemail that no one ever returned. The excuse I got was that they were busy or whoever handles applications was out of the office.

Fantastic experience: I left a bad review for Evergreen property management about a year or so ago and I have to correct it. The frustration should have been directed at Dry Creek HOA. Evergreen has done a nice job managing the HOA irritations and us as renters.

Fantastic experience: Everyone I came across at Evergreen Property Management has been so kind, welcoming and professional. I had the pleasure of working with Rhea the last several months who, during stressful times in my life, never hesitated to provide support, speak with me on the phone, answer my million questions via text and let me know she was always available if anything else came up during the process of subleasing/moving out. Thank you Rhea! From my initial virtual tour with a team member to Autumn during the latest apartment inspection, everyone I’ve worked with was friendly, helpful, professional and easy to talk to! Thanks everyone for my time here and helping make the last two years a great place to stay. Good, reliable and trustworthy company to work with!

Fantastic experience: I’ve had a pleasant time staying in an apartment managed by evergreen, they always reply to our concerns quickly, and get maintenance work done fast! No complaints at all, thanks evergreen!

Fantastic experience: Evergreen is a great company they care about the people renting from them. Would highly recommend.

Fantastic experience: We are so happy with Evergreen Property Team! The office team is so helpful and the maintenance guys they send out to do jobs are so friendly and helpful. Very content with our place! Thanks!

Fantastic experience: They keep my up to date and never leave me hanging. They’re always accommodating if I need to reschedule for maintenance or inspection.

Fantastic experience: We've been with evergreen for about 4 yrs and we have enjoyed ourselves tremendously. Part of that enjoyment is because of the peace of mind that evergreen has provided. Solved every problem and has had a vast amount of patience in dealing with me and my growing family.

Fantastic experience: I have a rented with Evergreen for the past three years that I lived here in Fort Collins and Wellington. They do the best that they can working with the tenants and the owners. Sometimes the owners are to blame for the stuff that they ask, but they work good with them and give me at least two days notice on almost anything that the owner would like to do or whatever in the house. The maintenance people are the best in my personal experience. Anyway, the office people get right back to you within a day or two unless it’s an emergency then of course they reply right away if I ever find myself back in Colorado again I will definitely run with them again!

Negative experience: Do not rent from them! They will randomly make excuses to show up and will make up damages when you move out. Tried charging me 5k in damages when I made the place look better.

Fantastic experience: Evergreen has been open, communicative and quick to reply to the issues I contact them about. I've also met three separate techs who do the work, all of which seem to take a certain amount of pride and ownership in their work. It's obvious that a massive part of their limitation to act on certain degrees is specifically tied to the property owner, who I would give 2 stars to. I personally wouldn't want to operate a business that is dependent on property owners NOT being cheap and lousy. Seems like they do the best they can, and that's worth 5 stars to me.

Fantastic experience: Renting a property managed by EPM has been seamless. They are super helpful and proactive in dealing with any concerns we've raised. The management team have made being a tenant a lot easier and stress free for us.

Fantastic experience: Been with the property management for almost a year now. Always very attentive and supportive ! Thank you

Fantastic experience: We have dealt with Evergreen for almost 3 years and have always enjoyed all interactions. They are kind, professional and quick to address any maintenance issues. We highly recommend this property management.

Positive experience: Professional, office looks pretty dated. Staff listens and addresses problems in a reasonable time frame.

Fantastic experience: I've been in a unit with Evergreen Property Management for a little over a year. Evergreen is a great company to work with. They respond to concerns in a timely manner and they take the time to really understand what the problem is. You couldn't ask for a better property management company as far as their customer service goes. They strive to keep their units in tip top shape and handling requests timely is one of the ways they do that.

Fantastic experience: GABBY IS THE BEST!!!! I have never had a better experience working with a rental company! Gabby was fantastic too, signing then accidentally having to subleasing, (due to a family problem) she really made that whole stressful process simple! From having to say oops we just signed and now need to sublease, she was right on it, tackled everything, helped us out and we had it listed and subleased out before I even needed to pay rent again. She rocks and everyone else on their team was super helpful and did a great job. If my work pulls us back out to Fo Co, I would call them first!

Fantastic experience: Very nice folks

Fantastic experience: Have been renting through Evergreen for a year now, and by far the best l living situation I've had. They are kind and timely when any help is needed.

Fantastic experience: Like evergreen is best option for if you are looking for housing they'll just help you out In any situation.

Fantastic experience: Their maintenance team is amazing!

Fantastic experience: They were responsive when I sent a request and otherwise left me alone. I can't ask for anything more.

Positive experience: Evergreen Mgmt replaced my air conditioner this winter. The old one did not cool well. The new unit works awesome. We had a 102 day recently and I had to sit outside a bit to warm up! Lol. Again thank you!

Negative experience: Just woke up to a phone call from evergreen property Management and the lady on the phone was very rude and very nasty towards me and all I did was answer her call would not suggest going through evergreen property Management if someone's going to call you being rude and nasty first thing in the morning. They are not professional in any sort of way. No I called about a property I did not have my computer in front of me to talk to her about that property and she was very rude and nasty that is disrespectful and causes people not to work with your company. To sit there and say that you guys didn't have what I was looking for you guys did. Oh and a matter of fact I was interested in two properties that would have fit perfectly if it wasn't for your rude receptionist.and what do u not affair in the first place that a good question ❓

Fantastic experience: We have been renting from Evergreen for almost a year. The staff is attentive,professional, and easy to work with. We had some things that needed fixed. The maintenance tech, Kurt, was professional and pleasant. He worked hard and completed several items in a timely manner. I have had no problems with any staff member and have found them to be flexible and willing to work through extenuating situations. I was pretty worried when I first contacted them as we had rented from. HENDERSON MANAGEMENT prior to this and I thought they would be similar. What a pleasant surprise to find Evergreen is much easier amore flexible. We have signed on for another year!! Thank you again for working so diligently with us and to get our repairs done!!!

Negative experience: Do NOT rent with Evergreen! They are manipulative and take advantage of young people because they have the resources to do so and know that young adults do not. They resisted breaking a lease agreement -- and only agreed to after the police contacted them -- after 3 targeted break ins and then only gave 22% of the security deposit back after giving 2 days to move out of an unsafe and frankly hostile living situation with the threat present through the entire move out. INCREDIBLY unethical!

Fantastic experience: I have used Evergreen property services for 2 years now for a single-family home that I own. I have been very pleased with their communication over all and the value I have received by having them manage my property.

Negative experience: Downgrading from 1 to 0 stars if I could. They moved us into black mold and moths through a video tour during covid. I dunno if they pawn off problems to lower level employees, but all I ever get is "its not my problem". Terrible management.

Fantastic experience: Professional and Amazing landlords. I highly recommend the team at Evergreen Property Management. I have had a wonderful experience and would rent from them in the future. Clean Properties and quick turnaround on maintenance requests.

Negative experience: Took me a week to even get an appointment to see a listing. They called a few days later to tell me that time won't work. Called to confirm my appointment for the rescheduled time and they told me that appointment had been canceled. I received no call or anything. If this is how they treat prospective tenants I can't imagine how they treat you once you are renting from them. Not sure why anyone would choose this company to manage their properties given their ratings.

Fantastic experience: Fantastic service, Hannah and Caleb both were so patient and walked me through all the steps making sure I understood everything. Great experience

Fantastic experience: I lived at the Garfield Ave location for over 3 years and never had any problems. The premises are clean and quiet. Any time I needed to contact management they were prompt and responsive. It's a great location for a good price, highly recommended!

Fantastic experience: Very prompt, communication is great, all around excellent service!!

Negative experience: They don’t care about their tenants security they only want to profit off of them.

Fantastic experience: I’ve been renting with evergreen for almost two years now. They are very responsive when we need maintenance. They always send someone out as soon as they can, and everyone has been so nice and easy to work with. We love our home and hope to stay here as long as we can! Don’t let the bad reviews fool ya, just take care of your house, like it says in lease Thanks evergreen!

Fantastic experience: I have been renting through Evergreen for over a year. Finding a new home during the pandemic was difficult but Evergreen made it so easy. I have had various things that needed fixed and the response has always been very fast and resolved in less than 24 hours. The service people are not only professional but kind and respectful of my space. The office staff keeps in great communication with when someone will come out and then checking if everything worked out to my satisfaction. I live in an older property so it has it’s quirks and older appliances but they are endearing to me and I love everything about my home!

Fantastic experience: Kurt came to work on a huge list of repairs for our unit. While it ended up being more than a full day worth of work, he showed up prepared bright and early both days with a great attitude, and went above and beyond in getting everything done as efficiently as possible! Additionally, we are very satisfied with the quality of the work Kurt has done for us.

Fantastic experience: A great place to rent from.

Negative experience: Evergreen will rip you off. Any maintenance that needs to be done on your unit. They will charge you for. They will charge you for caulk, anything that needs repair. You as a tenet will be charged. Do not rent from this place. Unit above my daughter had a water leak. Caused a big hole in the ceiling. And they have charged my daughter not the landlord. She is not responsible for water leaks.

Fantastic experience: I’ve lived in my home for over two years now, and have another 8 months to go with hopes of staying longer. Evergreen property management has assisted me with not only repairs, but additional maintenance. Each gentleman that has come to my house, has been accommodating and kind. I am also grateful for management and the staff at the office for exceptional assistance through the trying times. This has been my greatest renting experiences. I highly recommend you rent with them :)

Negative experience: Staff has an ugly attitude and treat you like dirt. DO NOT DO BUSINESS WITH THIS COMPANY. Front desk lady is rude and pretentious.

Negative experience: By far the sketchiest company I have ever rented from. I had non-stop issues when I lived there and they basically steal half of your deposit if they spot a speck of dust in your apartment after moving out. Seriously, look at the the horrible reviews, they are true. Don’t make the mistake I did of thinking that it’s just a few disgruntled people, the company is dishonest and doesn’t care about its tenants.

Negative experience: I would not recommend anyone to rent from here. They will charge for anything they can, they nickle and dime for your deposit not to mention it takes them TWO months to send back a deposit check and on top of that I was sent out a check I cannot even deposit or cash anywhere I’ve tried. I was extremely happy when I was done with my lease.

Negative experience: Worst place I've rented from. They accuse and fine their tenants for compliance issues without giving any proof of said non-compliance. They do not take care of their properties at all. Fallen tree branches, cigarette butts, trash everywhere. Explaining your needs or unhappiness with how they handle their tenants does nothing as they do not listen. The 2.5 star rating speaks for itself. Save yourself the headache and do not rent here.

Fantastic experience: I worked with Evergreen first in renting out a property and then in selling that property. As a rental management company they made everything extremely easy. I work out of state and they did an amazing job taking care of everything for me so I didn’t have to worry about the property. Everything I needed to do was accomplished by email or their online portal so that was also very convenient. When it came to selling the house they made it a wonderfully smooth transition and again, took care of everything while I was working out of state. Highly recommend this company if you have properties you’re looking to rent out and/or sell.

Negative experience: I have never in my life had such a horrible experience trying to rent a place to live. Their customer service is terrible. Working with them was utterly exhausting. They are rude, disrespectful and in no way attempt to put their customers first. If you’re looking to rent property from them, I urge you to reconsider. If zero stars was an option, that’s the rating they’d receive from me.