Real Property Management of the Rockies

Fantastic experience: 3/21/26 update - best handyman Brendon. He is so thoughtful, thorough and professional. Thank you! I have to say when I read the reviews of RPM of Rockies before we leased from them I thought it might be not 100% accurate, but after signing with them and having had to work through a couple of issues with the house that we couldn't be any more believers. Haley and William have been incredible to work with and the unexpected issues we had with the house were taken care of immediately with professionalism and care. I know that leasing is a business but they always make us feel like we are so much more than just a tenant which is not always the case with landlords. They are proactive, interested and always responsive to any of our communications and needs as well as offering small incentives or rewards from time to time to keep us connected. We definitely would recommend RPM of the Rockies to anyone with full confidence. Thank You!

Fantastic experience: Brendon was extremely thorough and a wonderful teacher. He explained everything that was wrong with our disposal and even taught us some tricks and methods to help maintain its integrity. If you have to call, I would highly encourage you to ask for Brendon. Super cool dude.

Fantastic experience: Brendon was great! Super professional and efficient.

Fantastic experience: Brendon is an efficient and professional maintenance tech and I can recommend him for all of your future home repairs.

Fantastic experience: RPM is a Full Service Agency (updated 2/2026) I’ve utilized services from both property management and real estate services. I’ve included both reviews below. When I first started working with RPM via a third party website when I was moving back to NOCO from across the country without the benefit of an in-person tour. From the moment I first reached out, everyone on the team was responsive and helpful - which wasn’t true for many of the property managers who place ads on those sites. Even though the property I inquired about was unavailable, they directed me to others on their website and I found one that was a great fit. Over the last 2.5 years, I’ve had the pleasure of working with different folks at RPM - everyone has been professional, helpful, and thoroughly responds to my questions. They have fixed every issue I reported and performed routine maintenance (sprinklers, HVAC) quickly. When I was ready to buy, I contacted RPM to take advantage of their real estate services. It’s a great benefit for tenants interested in purchasing and I can’t say enough about it. I reached out to Katherine late on a Saturday and had appointments at 3 places on Sunday with Katherine’s thoughts on a few other places to help me figure out what was most important for me. We put in an offer on a great home that fit my needs (and several wishes). Katherine was always available when I had questions, setup key appointments, and asked important questions that I might have missed during inspection. She kept up with the seller and helped me figure out all the important details (like how to time the closing). She went above and beyond to help me purchase my new home. I highly recommend RPM of the Rockies to both property owners and tenants looking to rent. I would be happy to work with them again in the future.

Fantastic experience: Jacob Mondragon came and fixed our drawer. He was very quick and did a very good job.

Fantastic experience: Quick and efficient did a very good job, painting and texturing our walls

Negative experience: Very rigid management style. If life happens and you need help understanding realistic options, expect little flexibility and minimal solutions-focused guidance. Get everything in writing and don’t assume they’ll work with you if circumstances change. Money is their biggest priority

Fantastic experience: Maintenance Tech Brendon slayed fixing our sink, he was prompt, kind, and our sink is great! I would like to note this review is only for the maintenance tech’s work, it is a not a reflective review of RPM in general.

Fantastic experience: Great work! Super considerate of my time and belongings! Successfully helped repair our home!

Fantastic experience: Brendon came early for a repair and got the job done fast! Very courteous, friendly and professional!

Fantastic experience: The management and maintenance has been nothing short of amazing for me and my new bride. Thank you RPM, our small apartment has become a home that will be hard to leave!!

Fantastic experience: Very happy with our past 2+ years renting through RPM. Several appliances in the house reached their end while we've lived here, and RPM has been very good about getting them repaired or replaced. The portal for rent payments and maintenance requests is very easy to use. We'd be happy to rent through them in the future. Thanks to Brendon for coming out to replace my blinds today! He did great work and was very quick!

Positive experience: Wyatt came out to do our quarterly visit. He was very kind and had kindly rescheduled this from earlier in December when I unexpectedly had gotten sick. He is very kind and respectful and took diligent notes of what needed to be done! 5/5 for Wyatt!

Fantastic experience: I am leased an apartment unit managed by Real property management in Fort Collins. The maintenance team is extremely responsive. The staff is very supportive. I had an emergency where I locked myself out after office hours. I reached out to the company phone and their property manager helped me opening the door by bringing the spare keys to my place real quick. I especially thank Keaton ( property manager) for helping me out in that situation. Excellent service, would highly recommend it.

Fantastic experience: Jacob Mondragon is the man! He came by with an awesome personality and total professionalism. He fixed my cabinet in no time at all and was a supreme gentleman. Truly honored to receive services from an honest and positive Maintenance Technician!

Fantastic experience: We love RPM! We had a problem with our bathroom fan and they sent Brendon out to fix it. He was super friendly, helpful, and communicative, a true reflection of every experience we’ve had with RPM.

Fantastic experience: Brendon just came out to help us with a maintenance issue. He was on time, efficient and very friendly. We are very happy with the job that he did!

Fantastic experience: RPM of The Rockies really helped us out! We accidentally got locked out of our place and we called the office after hours. RPM coordinated someone to go by the office near us and deliver a key ASAP at 8 pm. We are very grateful for their quick and effective response!

Negative experience: After noticing that my bank account amount was lower than it should have been, I researched and discovered that a duplicate rent payment was made. I called the leasing office, RPM, and a man answered. I asked to be refunded the duplicate payment and he told me that he'd have the Supervisor Arika reach out to me about it. Arika has never been helpful to me before so I wasn't too excited about what she'd say. She didn't even bother to call me and instead sent me a text saying to call my bank to stop the payment. I called my bank and was told that a dispute could take up to 90 days and that it's weird that my apartment advised me to call them and that the leasing office should just refund the money. So I called the leasing office back and spoke to Melissa and told her the situation and she told me that she'd be able to refund me via a check and that I could come to pick it up or they would mail it to me - I opted to pick it up as I don't want $1000+ floating about via mail. I drove 52 miles down to Fort Collins to go pick up my check and when I arrived and asked for my check the receptionist knew nothing of what I was talking about. I told her that I was specifically told by Melissa to come get the check and the receptionist went and grabbed Melissa. Melissa then told me that they WOULDN'T be giving me my refund check and that she got another call after speaking with me, as if this excused her giving me totally inaccurate information and wasting my time. I left work early to make sure I'd get there before the office closed! They took double the amount of my rent, so I have less money! They wasted my gas, my good standing and attendance at work, my time and my faith in them. In exchange they offered me some gift cards of low value. I'd advise you don't trust their autopay system as it's led to nothing but frustration for me. Also if you need repairs in your unit they'll have you pay for them, as they had me pay $126 for a clogged tub drain when the lease says that the property managers should handle repairs.

Fantastic experience: We were pleased with the price of our rental. Also, we appreciated the appearance was very good, and maintenance prompt.

Fantastic experience: Russ at RPM got me into a beautiful apartment that I absolutely love, working with him was smooth and he kept me informed and updated constantly during the moving process. I’d recommend RPM to friends and family looking to rent in Northern Colorado!

Fantastic experience: RPM of the Rockies has managed our properties since 2018. They have consistently found solid tenants, treat the tenants fairly and collaborate well with us as owners to solve issues. Christy Arriola has been our Property Coordinator for a long while. She has been a rockstar. Dependable. Detail oriented. Prompt communication. She has consistently improved her service and takes sound instruction well. Jake Martin is our current property manager (Since September 2025). He has been an excellent communicator thus far. Timely and transparent. He is not afraid to tell you what he does not know and then tracks the answer down. You can tell that he cares about doing a great job.

Negative experience: I wouldn’t rent from them - they stole my deposit . They also committed fraud by charging me for the owners trash removal. They won’t respond to msgs , won’t issue an itemized receipt. I also walked into a disgusting home, That they refused to clean! I had nothing but issues and I’m so thankful I got to leave so quickly! Don’t trust the reviews , they lie

Fantastic experience: We lived in one of their rentals for about a year. always answered any maintenance requests. They also have a generous pet policy in our apartment building on Shields. Would rent from them or have them manage a property anytime. Thanks again.

Fantastic experience: Bryan, one of the maintenance technicians, was super helpful and quick to fix some issues I was having with my shower. He explained everything in easy to understand terms and was also a pleasure to chat with. Very happy with his service!

Fantastic experience: Russ Bruxvoort was amazing at helping me find a new place to live. He not only contacted me right away, he was also patient, kind and professional when showing me all the property options available. I highly recommend him

Fantastic experience: Bryan fixed our electrical outlets in the kitchen as well as showed us some of the features the new ones had. Very polite and helpful!

Fantastic experience: Bryan the maintenance technician was great; he was very fast and friendly! Good communication

Fantastic experience: Bryan gave the best experience I've had with any worker to date! We need more people like him around.

Fantastic experience: Real Property Management of the Rockies has been incredible to work with. From the moment I moved in until the day I moved out, they were with me every step of the way. Their communication was always clear and timely, and any questions or concerns I had were handled quickly and professionally. It’s rare to find a management company that truly cares about its tenants, but RPM of the Rockies absolutely does. I highly recommend them to anyone looking for a reliable, supportive property management team.

Fantastic experience: Bryan was a great service tech. Punctual and efficient. Had us up and running in no time!

Fantastic experience: Bryan is RAD! Super helpful, knowledgeable tech, and a relatable great dude! Thanks for getting the job done. We appreciate you man!

Fantastic experience: Bryan did a great job with checking our smoke detectors and installing new ones.

Positive experience: I’m very grateful to my property manager Jake Martin for resolving issues so quickly and professionally. Their honesty, transparency, and commitment to doing the right thing truly made a difference, I highly recommend RPM (Real Property Management of the Rockies ) service to anyone looking for a reliable and fair property manager.

Fantastic experience: Bryan was great! I really appreciate that he arrived and completed the maintenance necessary in the window provided. He even made sure to get supplies that would allow him to troubleshoot multiple solutions. This communicated commitment to solving the problem today! Thanks!

Fantastic experience: This is a reputable and honest company that makes owning rental property very easy. If there is something on the property that needs attention they take care of it. They do yearly inspections of the property. They found a great family for our tenants. They send a statement every month so I can easily track income and expenses. When I get an email from the HOA, I pass it on to them and they contact the tenants if necessary. The bottom line is I don’t worry about our property or our tenants. I can’t imagine being a landlord without them.

Fantastic experience: Bryan provided a timely repair and great customer service. Thank you for taking care of this issue so quickly.

Fantastic experience: Bryan was very cordial and easygoing and got my maintenance request finished in a timely manner. Great service!

Fantastic experience: Brendon came to do some repairs in our kitchen and did an awesome job! He was kind, professional, and got the job done fast.

Fantastic experience: They are very friendly and keep you updated to any changes. They are also lightning quick about getting to maintenance requests. They are doing a great job!

Fantastic experience: Brendon got my fire alarms replaced super fast. Great service!

Fantastic experience: Brandon was excellent! Such a sweet guy, friendly, and was in and out super quick.

Fantastic experience: They are so fast and efficient! Akira was kind and so very helpful! I couldn’t ask for a better person while I’m dealing with finding a new home!

Negative experience: Ive been in this beautiful home for almost seven years. A family tragedy resulted in the family I rent from to resort to utilizing a property management company. Here's how that's going: My garbage can and recycling bins disappeared. Two weeks later and multiple trips to the landfill, I decided to figure it out myself even though they claimed to be in contact with the waste management company. I called the company, tracked the bins down, dragged them home, had my truck cleaned from the transporting household garbarge, and began my journey with RPM. Gutters clogged, overflowing for months. Found expired smoke detectors after their "property assessment" and was told they would take care of it immediately. I called again a month later to finally get it taken care of. Currently going on 2 weeks without a clothes washer. The owner, who I adore, decided to replace the current clothes appliances so I understand some time to order and deliver but that conversation didn't start for a week. I gave them a phone number to call for the delivery of the appliances as I wouldn't be home. Nobody called that number, delivery fell apart, now they want me to setup the delivery. You wait 3 days after the delivery falls apart to tell me to take care of it? Here's the best part......They want you to pay to have the locks changed after your lease is up. Have a lawyer look at your lease before you sign it. Lots of hidden gems. Good luck!

Fantastic experience: Jacob Mondragon provided expedited and customer centric service while addressing maintenance items. His warm smile and welcoming personality was appreciated! Well done Jacob, you are a great representation of your company!

Fantastic experience: We always appreciate how quickly RPM of the Rockies responds to our maintenance requests. Of the property management companies I’ve rented with in Fort Collins, they have been the best. Brendon came to our unit today to help with a few maintenance requests, and was friendly, professional, and even went out of his way to help fix another small maintenance item I brought to his attention that wasn’t part of the original plan. When our hot water heater went out, they were communicative and timely with repair. Thank you for the good customer service, consistent communication, and for hiring kind people.

Fantastic experience: Jacob Mondragon was so courteous and respectful during his visit to work on some maintenance at our condo. He really made sure we were taken care of!

Fantastic experience: I am glad & satisfied with RPM of the Rockies as the company that manage our rental property. Thank you for always keeping us informed and for being so responsive. To Jake as property manager, we appreciate you.

Fantastic experience: I recently worked with Russ at RPM of the Rockies and he was so extremely helpful! I was trying to be as effective as possible when apartment hunting and I requested 4 places I wanted to look at while meeting him. He gave me ample detail on each apartment and also showed me other apartments that were for rent with similar criteria! Our conversations about each place were honest and helpful. You can tell he really enjoys what he does and is looking to find the perfect renter for a place. I love where I moved into and it was a property Russ suggested that wasn’t on my list. 10/10 extremely helpful and communicative. If you go to RPM of the Rockies, ask for Russ!

Fantastic experience: Russ has great communication and made the move in process extremely easy! Highly recommend going to him!!

Fantastic experience: Russ did an awesome job getting me set up in a new home! He was kind, informative, and went above and beyond to resolve any questions or concerns I had.

Negative experience: They threw away my clothes and tried to blame it on a resident. Laundry room had obviously just been cleaned. Keaton was rude and unprofessional, and went so far as debating semantics when I said there was trash “covering” my laundry. Negative stars if possible- unprofessional and refuse to accept any wrongdoing

Fantastic experience: Redid our bathroom sink shelf, looks very nice and clean! Did a great job. Was quick and friendly

Fantastic experience: Brendon was communicative, kind, prompt, and efficient, like every technician RPM of the Rockies has sent to help us. :) This was a quick and smooth process, and we are grateful for the quick turnaround.

Fantastic experience: Jacob did a great job very courteous, a pleasure to do business with.

Fantastic experience: Brendon was an amazing worker, very communicative and got everything done very quickly.

Fantastic experience: Brendon was fantastic with our maintenance needed! He was friendly, quick, and very respectful while we were working from home.

Fantastic experience: From the beginning, Lynette has been wonderful! She’s prompt to responses and truly cares about your needs and wants. I am very grateful to have found them and to be a renter from this company.

Fantastic experience: Kayla was amazing! She was able to get us moved in within two days! We were desperate for a new place and she found us an amazing townhome in Fort Collins. We really enjoyed working with her!

Positive experience: I’m currently renting from RPM and they have been very welcoming and reliable. The renting process was smooth, which is always nice. There were some things not properly set up for us when we moved in, but they were quick to respond and fix the issues. We had one maintenance tech named Brendon who was even early to fix an issue. They have been easy to reach and show that they care about your satisfaction. Out of my renting experiences, I highly recommend them!

Fantastic experience: Had a broken sink and bathroom fan, Brandon was very respectful and did a great job on the repairs.

Fantastic experience: Took care of my deadbolt, screens, wobbly closet doors and a hole in my deck all in the same day. Professional and went the extra mile, highly recommend!

Fantastic experience: they are Always very quick to respond to questions and maintance requests. Tony is always going above and beyond trying to give us the best experience and fixes everything very quickl.

Fantastic experience: Brendon came by earlier today and reinstalled a new AC unit, he was quick and very kind in the whole process.

Fantastic experience: I love working with Russ, he is very personable & friendly. He kept me well-informed & was responsive when I requested more information. He went above & beyond!

Fantastic experience: Brendon did an amazing job with our lights and our ceiling vent in the bathroom. Everything works so much better now and he was super nice!

Fantastic experience: I just moved in to apartment with this company a few weeks ago and so far my experience has been great. The previous tenants left the place a bit of a mess and they were great about getting it ready for us before we moved in and looking good. Some of the existing damage was quickly fixed after as well. There was a fence that was starting to fall and they scheduled a repair super quick and it went very well. The maintenance tech Brendon was super friendly and did a great job. Definitely my best renting experience so far

Negative experience: Real property management of the Rockies will make up erroneous charges and place them against your deposit to the penny so there’s nothing left. You will NEVER get a penny. So unprofessional and dishonest. Super hard to reach after you move out. No one calls, texts, or emails a response. Horrible

Negative experience: If I could leave zero stars I would. This “management” is no management at all… I’m not exactly sure what any of their jobs are. I rented a house from this so called business/manager (Nichole Andersen) and finalized my lease. No communication beyond that point was present. I HAD to be the one to reach out to my Landlord (Pat Davis) and ask if my move in date was secured. We then reached out to Nichole to see what else we needed to do. She then replied with getting utilities and then mentioned briefly that there is “new management and the buildings were supposedly bought last minute” uhhh doubt it. Now, move in date is here and I meet with the Landlord (Pat Davis) and get my keys and walk into something scary and unlivable. Bugs everywhere in the hall, my front door liner is broken causing 2 inches of space from the floor to the door causing anything to come in including a multitude of bugs which happened. It’s also a safety issue. Floors were extremely dirty with food and stains all over them, old food left on counters, old knife and stains all under the cabinets in the kitchen, shower completely filthy, stuff coming from the attic, all doors had stains, and nails just sticking out in the hallway and in my closet on the ground. After I said it was very dirty, Pat said “the cleaning must have fell through the cracks”. They claimed they had cleaned it twice before I moved in but I have picture proof that it was never cleaned. She even insinuated that it didn’t get cleaned so that’s funny. Because of my NEW GREAT MANAGEMENT my stuff is being taken care of. They still took hundreds of dollars even though they failed to complete any of the things they said. They are now pawning it off on the new management saying it is their problem now. NEVER have I experienced this magnitude in lack of effort from a rental management company. It’s 2025 do better. Tootles!

Fantastic experience: Brendon did a great job replacing our Kitchen faucet. He was on time and very efficient. I highly recommend him.

Fantastic experience: One of the maintenance techs Brendon G. came by to install new smoke detectors in multiple rooms as well as repaired a light in the crawl space. He was efficient, polite and so professional and got the work done quickly while still being respectful of the noise as I work from home. He was fantastic!

Fantastic experience: Brendon was extremely fast, professional, and friendly with the repairs to the window we needed! Also wished us a happy anniversary and a safe trip! Thanks Brendon !

Fantastic experience: Brendon’s service was great. He was timely, quick to complete the work & since I’m new to the area he offered insightful info on things to do around Fort Collins.

Fantastic experience: We switched our rental portfolio over to RPM after a decade with another local property management company and couldn't be happier. They provide professional management, including exceptional communication and maintenance. We're consulted on relevant decisions - from rental amounts to carpet selections, and don't have to sweat the daily management and rental collection. They have competitive rates and they're worth every penny!

Negative experience: Weird all the reviews are from people who never review things. This exploitative policy of “In-person showings will only be offered to people who have been approved to sign a lease” is the most questionable practice I’ve ever seen and it’s rampant among the PM companies here. It places all risk on the tenant, removes transparency, and opens the door to abuses like app fee harvesting, especially if they approve multiple tenants per unit and never actually lease to them. I’m not even looking to rent but enjoy browsing the market and seeing what availabilities look like. Unreal the market is so bad that practices like this become normal. It says a lot that the company adopts these polices as well.

Negative experience: Poor move out process, do not recommend. Stay away from property managment companies at all cost. They will also stick you with over $100 rekey fee. Homeowners should be responsibile. Really really poor communication in the move out process. They invade your home every 6 months, you will get ignored if you tell them about problems on these visits (put it in the system they say), well they why, tell me why did you send some one out...?!?! Once a year is acceptable but to go open all my doors and cabninets every 6 months is complete bs. Buy a house if you possibly can, tank the rental market, the rental companies, and all the home owners holding these bags Stay away Edit: to the response to the owner. I did everything I could to try to make the place perfect. I begged, begged your team to get more involved to help. Nothing, lack of responses, canned answers, or no responses is what happened. You know who I am, I'll be happy to take this down when I get my painting fee back for lack of attention to working with your customers. You are the judge and jury. I called Melissa and told her I would post it, she said sorry. Contact me and fix this and I'll take this down, until then, I'll let your customers understand the bs business you are running

Negative experience: Immediately after signing the lease, we have not been able to reach anyone in the office for days to acquire the most basic information. It has been days of leaving voicemails and sending emails for help, ending up in no response or being re-directed to "someone else" with no response or acknowledgement. Terribly unprofessional behavior while threatening penalties for the issues the office does not respond to help with. With the horrific costs of living, this horrible office leaves you high and dry the second they get your money. do not rent.

Fantastic experience: Arika has been one of the staff members that has helped me so much with moving to a new unit. She has been so kind and so amazing with answering my many questions and getting back to me quickly. Definitely an amazing person that’s helped me so much! :) I also really appreciate the help that Rey has been providing me. Rey gets back to me very quickly and has been very kind! I would definitely recommend renting with this company because every experience I have with RPM has been nothing but positive and helpful :) they are very nice to me and the best company I’ve ever rented with.

Negative experience: As a homeowner our relationship with RPM started well with good communication. However, our contacts over the years changed frequently and communication became convoluted. The biggest issue we had with RPM was the close out with the renters departure. Many things were damaged beyond normal wear and tear (one notable example was the bathroom door), and items that were supposed to be fixed by renters (or RPM) never were. Our RPM contact refused to acknowledge lack or poor repairs. There were also quite a few items left by the tenant. I would recommend anyone using RPM for property management to document everything and make sure the agreement is super detailed so you don’t get stuck with a long costly list of repairs and cleanup that RPM refuses to fix.

Fantastic experience: RPM and our agent Caleb Willis provided exceptional professional and personal service and guidance in managing my property. Communication was consistent and access to staff and documentation was seamless as well . Highly encourage your consideration for use of RPM... Give them a call- they will ANSWER!

Negative experience: There is a reason the only unit Real Property Management of the Rockies is offering one month free rent at is the 3bed/1 bath apt at 201 E. SOUTH 1ST STREET, APT 3!!! BEWARE!! The tenants above unit 3 are a RENTER’s WORST NIGHTMARE!! Ask yourself this: Why would RPM charge a lower monthly rent for the 3bed/1bath (unit 3) than the 2 bed/1bath at the same location?! Do yourself a favor… find an apt elsewhere!!!

Fantastic experience: Property Owners If you are in need of a management company Real Property Management is a great company to work with. We have been with them for a couple of years and have had great service from them. They have protected us and our property by having excellent tenants, maintenance, and any legal changes that are required by CO law. They respond immediately to any problems that may come up and they communicate up to date with a portal. Of course they welcome phone communication also. Caleb Willis is our management specialist. He is personable ,caring and professional. There are other management company around but in my opinion Real Property Management is the best.

Fantastic experience: I’m a fairly new tenant and am very happy with Real Property Management of the Rookies! Everyone I’ve dealt with has been great! I definitely have to give a shout out to Rey! He has been extremely helpful and prompt with any questions that have come up! Thanks guys for making my moving experience smooth and easy, and for always being on top of it when I’ve needed help!

Negative experience: Secretary who answered the phone seemed not to want to transfer me to an agent/property manager for information about a property (1111 Flint, Laramie). Said I'd be in cue if I applied but wouldn't tell me how long I would have to wait for a response, what my place in cue for the app was etc. I requested to speak with a leasing agent/manager multiple times, was seemingly hesitantly transferred. When I finally was transferred to Erica, while expressing my frustrations with the person that answered the phone, Erica rudely interrupted w "WHICH PROPERTY DO YOU WANT T LEASE". I was not done speaking. Difficult secretary, rude leasing agent, lost business

Positive experience: Renting with Real Property Management of the Rockies has been an overall good experience. Property management is easy to get in touch with and easy to talk to. Maintenance requests are easy to submit and are usually handled in a timely manner. They also do a great job ensuring that appliances are working properly. My only complaint is that they do not offer anything less the a year long lease (this may only apply to my apartment/building). I would highly recommend renting from this company to anyone who is interested.

Fantastic experience: Kayla is great to work with. She's responsive and answers my questions in a timely manner. This is my first time renting out my home and RPM has given me peace of mind during the process.

Fantastic experience: What a wonderful property management company! RPM of the Rockies provides first class service and outstanding personal responses. And they go the extra mile to provide help and recommendations when needed. My husband and I couldn’t ask for a better property manager than Caleb Willis!

Negative experience: When I was moving in to a brand new apartment they just opened, I was ghosted for 3 days asking about the lease with no explanation. I had been already approved, but they were running into issues with the Certificate of Occupancy so I wasn’t legally allowed to live there yet. I didn’t know they didn’t have this finalized, and they even agreed they could make my move in date worked. They finally answered me after I bombarded them the day before our agreed upon move in date when I finally got a lease. Now I’m in the midst of trying to move out and there is daily construction blocking the sidewalks and road for the block in front of my apartment. I find it hard to believe they did not know of this as they did communicate a day the city shut off our water for construction near our place. Not once did they send a message to let us know this would be a long term construction project. Now I’m left not knowing how I’m supposed to move out without it being late at the night having to navigate around missing sidewalks and construction equipment.

Fantastic experience: Working with Katherine Drake from Real Property Management of the Rockies was an absolute dream! From our first conversation, Katherine’s professionalism, knowledge, and genuine dedication stood out. She took the time to understand exactly what my partner and I were looking for, and made the entire home buying process smooth, stress-free, and even enjoyable. Katherine was always prompt, communicative, and incredibly organized. Whether it was scheduling viewings, answering our endless questions, or helping us navigate contracts and negotiations. She handled everything with such ease and expertise. What impressed us most was how fiercely she advocated for our best interests every step of the way. It never felt like we were just another client — Katherine truly cared. Thanks to her, we found the perfect home, and we can honestly say we wouldn’t have gotten across the finish line without her guidance. If you’re looking for a realtor who is knowledgeable, reliable, and genuinely invested in your success, look no further than Katherine Drake. She’s a total rockstar!

Fantastic experience: Kayla did a great job managing my rentals and in getting my rentals ready for sale (when I decided it was time to invest my rentals into something else). Kayla was very professional, always answered any concerns or questions in a timely manner, and when anything needed to be fixed -- the management company and she always worked with reputable vendors with fair pricing. When I was ready to sell -- Katherine Drake (with RPM) did a fantastic job as my realtor. I sold two rental properties within a short period of time, in a very tough economic market. Katherine made the whole process smooth and seamless. I have had several management companies over 10 years of being a landlord, and Real Property Management was the best.

Fantastic experience: We’re so thankful for RPM, and especially for Katherine, our realtor. We were in a tough situation with a lot of twists and turns throughout the process, and Katherine stuck with us every step of the way. She always came through with thoughtful solutions and strategies, and it was clear from the start that she was in our corner. As first-time homebuyers, we had a lot of questions, some of which I’m sure were obvious and probably silly, but Katherine made us feel comfortable to be able to have that freedom to ask what came to our minds. She was quick to respond and truly wanted us to understand the home buying process. We’re incredibly grateful for her support and for the whole RPM team for helping us get into our home!

Fantastic experience: Caleb with RPM takes care of my best interest as an owner, while considering the tenant's position as well. He is a true professional.

Fantastic experience: Katherine Drake was a great realtor! She was wonderful to work with through the process of buying our first home through RPM!

Fantastic experience: Arika has been Incredibly responsive and transparent through the whole process. After going through several different rental agencys, Arika convinced me to rent with RPM through quick response times, friendliness and above and beyond effort.

Negative experience: I took help of real property management to find a house in Fort Collins there customer service was great and have immediate responses if there are any maintenance requests. Also the user interface for paying the rent is pretty simple. Highlights: friendly customer service, high availability, immediate attending maintenance request. Update: However after leaving the home there is not even slight respect or responsibility towards the tenants. I have been charged for breakges which we didn't do such as hole to the wall which I didn't do and before leaving house I even posted the photos of house. Afterward they suddenly claim that we made the holes which felt bad. And even the utilities bill is being charged to us tenants who left the property 2 months ago. The property management claim it's our mistake to revoke the accounts which we made. But atleast you can charge the amount to current tenants. They charged us almost 750$ utilities which doesn't make sense at all. It's a complete rip off from the tenant. Initially I thought RPM did great job but after leaving the home. It's the worst service I have ever encountered. Even I try to resolve this issue but raising the issue in student center in csu legally.

Negative experience: They denied me based solely on a credit score of 619. I explained the low score is the result of my divorce in 2022. They did not even consider the fact that I have 2 years of excellent rental history and 19 years employment with my current employer with a salary that way exceeds their income requirements. So 2 out of 3 is still a no with this company. I think credit scores should be illegal for rental, it's not like I am buying anything, I would be renting. Thanks for nothing RPM.

Fantastic experience: We just renewed our lease and have nothing but positive things to say about management. We’ve had a small handful of work orders come up, all of which are resolved fairly quickly and with great communication. Alberto and Nikki are always nothing but kind, friendly, and accommodating.

Fantastic experience: We had an issue with the garage door and I smashed my finger. Operator error mostly but the door had no handle. Real Property Management and Christy in particular, was extremely diligent in getting the situation remedied! She followed up with a garage specialist who was top notch. She followed up several times to make sure the work was done and done satisfactorily. The repairman also praised how conscientious RPM is in maintaining their properties and responding to clients needs. I haven’t rented in 40 years but am transitioning to FoCo and renting from them until I buy a place. I recommend them and praise Christy as both a renter and a homeowner.

Negative experience: If I could do negative stars, I would. Had the most unprofessional experience with an application I had put in nearly a month ago, with absolutely no correspondence, answering of phone calls or texts, all to reach an agent not associated with my property who informed me they had already accepted an application from another interested party, and were in the process of signing the lease. For a business solely dedicated to serving and housing people, I would strong advise that not only do you not seek one of their properties, but that you share that they are shady, uncommunicative, and not worth ANYONE'S business. -10/5 stars.