Colorado Realty and Property Management Denver

Fantastic experience: I have rented from this company for 2 years and I love making memories in the town home I found from this company. The quick response time to any maintenance issues were so handled quickly. The ground keep was great for all the seasons. Thank you colorado realty and property management!

Fantastic experience: First time landlord and ColoradoRPM made the process easy and gave us peace of mind after we moved out. The main reason that stood out with ColoradoRPM was the way they presented our property. The photos were professionally taken and weren’t plastered with watermarks that obstructed how the property was viewed. The team kept in contact during important milestones and were very transparent when it came to maintenance fixes and best practices of a landlord on how to make sure tenants have a positive move in experience. They helped us find a new tenant within a timely manner, overall great experience.

Fantastic experience: Our agent was very responsive and professional throughout the rental process. Communication was clear and efficient, and we were able to secure an apartment at a good price. Overall, a great experience.

Fantastic experience: Love working with Crpm. Always responsive and friendly! Had a quick question and Ken was able to give me a very detailed response. Great Property Management Company!

Fantastic experience: Hazel Suase was very clear with the information given. She was very helpful by scheduling a tour. Thank you so much!

Fantastic experience: Ken was able to help me with my issue He was kind and informative

Fantastic experience: I have been very impressed with CRPM. Every aspect of the management process has met or exceeded my expectations. Everything from onboarding to maintenance issues to leasing has been a positive experience. The management team is helpful and responsive to questions and communications. I recommend them to anyone in need of a property management company.

Fantastic experience: This our first time renting a house. Colo Realty & Prop were fantastic helping us through the process. They are prompt, professional, and focused on making the process quick and painless. They get my highest recommendation.

Fantastic experience: I’ve had a terrible experience with a previous local property management company, and right away, Colorado Realty and Property Management has exceeded my expectations with their professionalism and consistent communication every step of the way. As an overseas client, there’s no room for compromise on these standards, and they’ve truly delivered.

Fantastic experience: CRPM did a fantastic job with getting my current tenants switched over to their new lease. They are easy to communicate with and timely in their responses. I am confident in my investment is in good hands and I will be taken care of.

Fantastic experience: Just wanted to set a showing on one of your rental properties and it was a very nice, simple and friendly process!! Great service!!

Fantastic experience: Renee Alex and the team have been great during the process of Getting my house ready for renting they have made it as painless as possible

Negative experience: This company may be good for landlords but only because they treat tenants terribly. Any maintenance issue takes weeks to months to sort out and only because I follow up every day and call and reopen requests that were closed without informing me or fixing the problem. Don't sign a rental agreement with this company if you can at all help it. I am getting ready to escalate to the city of Denver due to their negligence because I get nowhere with RPM.

Fantastic experience: Michael John was fantastic. He walked me through the whole process so I could immediately see the condo I wanted to see for a viewing. He stayed on the phone with me while I worked through the process of opening the door . I was so grateful for his kindness and patience.

Negative experience: Interesting and frustrating experience to this point. Colorado Realty and property management has provided vague instructions which were followed as closely as possible, making the process complete on my end. However, contrary to the provided instructions regarding move-in, I received a late payment notice after my cashier's check had been delivered and signed for via FedEx. Furthermore, no way to access the property was provided upon my taking possession of the house (I had to make a 20 minute phone call to get this sorted out, while my movers waited and charged by the minute). Worst part being the property's condition upon moving in - it is as though nobody had cleaned any part of the property after the prior occupants left. I have spent six hours cleaning dirty doors, knobs, greasy cabinets, oven, floors, walls, switches... all of which should have been done prior to my taking possession. No offer whatsoever of compensation or remuneration from Colorado Realty and property management. This group has made the rental process extraordinarily difficult - four separate website logins (all required), one separate app to download and log into. Michael with the customer service group has been the one pleasant part, as he is polite and apologetic. Last note - this group charges a $35 per month fee which essentially provides delivery of furnace filters. This is $420 over the span of the lease, which they refused to remove. I have lived in rentals in the past, as well as owned several homes. I've never encountered a group like this, as difficult a process including the purchase process of a home, or more indifference from the management company regarding these issues. In fact, no word whatsoever from them regarding the condition of the property, but excuses about the initial payment were readily available. Avoid, if possible.

Fantastic experience: We just moved into a rental a few weeks ago. It is such a breath of fresh air to have people who are so on top of issues that arise! It’s been minor things in our new place and they are so quick to respond and get on it!

Negative experience: They were quick when it came to the necessities that took care of them getting their money. Not personable, could have been dealing with just a robot except ai is friendlier than they are and I have experience having worked in property management myself.

Fantastic experience: It was easy to work with them. They explained everything to us and answered our questions. Very professionals. I'm sure you are going to have the same good experience as me if you decided to work with Colorado Realty and Property Management.

Fantastic experience: Application process was pretty seamless and when we had questions Ken was extremely helpful and polite over the phone.

Fantastic experience: The team at Broomfield’s Colorado Realty and Property Management company got me off to a great start in renting my property. They welcomed me warmly with clear to-the-point presentations of their policies and organized team. I’ve been pleased with their professionalism, high quality work, and responsiveness and am looking forward to continuing to work with them.

Negative experience: This has been the most stressful upsetting difficult experience I’ve ever had moving into a place. There is no actual person that you ever see everything is online you’re sent so many different emails. It’s very confusing to keep track. I have asked multiple times where my mailbox is and my mailbox key and no one will tell me I never received a pool key. They refuse to help me with that. They direct me to email the HOA. I email the HOA they did not respond, but I would assume they’re gonna tell me they can only speak to the owners. The listing for the unit said that there was air conditioning in the unit and now I’m here and there is air conditioning but it doesn’t blow cold. I put in a maintenance request and their response was to cancel it because they say there is no air conditioning in the unit. I specifically rented this place because I wanted air conditioning. It’s over 100° in this apartment and now I’m stuck here. The unit was not cleaned before I moved in and for some reason they told me I accepted the unit as is to move in when I did, what does that even mean. I’ve never had a new place that wasn’t cleaned especially following the COVID days. The staff are cold and short with their responses. I’m so disappointed when I should be happy in my new home.

Fantastic experience: I highly recommend Colorado RPM!! Hannah and Hazel are absolute all-stars!! They were so responsive and knowledgeable, and extremely empathetic and patient with all my questions as a first time rental applicant when it could have easily been overwhelming. I am so glad I found them and look forward to continuing to work with Colorado RPM in the future.

Fantastic experience: Very organized great communication. Enormous thanks to the Colorado Realty and Property Management specially to Ranee Alex and their teams my townhouse was rented in less than a month. The process was smooth and hassle free and would definitely recommend their services to others.

Negative experience: I was with Colorado Property Management for about a year as a landlord of a single home. I’m not a big real estate investor—just someone trying to hold onto my home and rent it out. While the relationship started out with a very polished, “glitter and glam” introduction, my experience quickly proved that once things moved off the golden path, it became a series of headaches. And even after I would repeatedly escalate to my given representitive, I did not receive adequate support until it was time to terminate. To be fair, when everything was simple, it was convenient to have someone else handling the basics, thus 2 stars. But in practice, it was far from hands-off. A few examples stand out: Redundant cleaning fees: I paid for professional cleaners and carpet cleaners before moving out, and the home was absolutely move-in ready. Despite that, the company ordered additional cleaning at my expense, wasting hundreds of dollars. Repeated maintenance irresponsibility: There were at least 3 occurences of 'issues' brought up that after thoughtful consideration on my end did not warrant the charges that ensued. For example, even after I replaced all the fire alarms before moving out, six months into the lease they decided to replace every single one again when one went out—another few hundred dollars unnecessarily charged. Payment issues: I had to stay on top of payments and fees myself. On one occasion, an early termination fee from a broken lease wasn’t paid until I followed up (even after waiting well past their stated timelines). On another, I was incorrectly charged a monthly management fee that I had to request be corrected only after I noticed it and called it out. Without constant monitoring, I could have lost thousands. Fee structure: I'll admit, apparently I agreed to this when I signed up - which I regret - but their fees are both rigid and excessive, with no willingness to compromise under the justification of “legal” requirements. Worse, the exorbitant add-on fees they attempt to charge renters are a major turn-off to potential tenants. For example, they enroll renters automatically in a “Resident Benefits Package” for $45.95/month, which included things like air filter delivery, credit reporting, and identity protection. While this might sound appealing on paper, in reality it comes across as unnecessary padding and a deterrent to securing good tenants quickly. They assign you to a “color team,” which sounds good on paper, but in practice I found little difference between them. I requested a new team a few months in, hoping things would improve, but the issues only continued. Ultimately, after 56 days with no new tenant landed and too many costly mistakes to justify the service, I decided to terminate. My advice: if you’re looking for true peace of mind and a mostly hands-off experience, don't expect that here and be prepared to closely monitor everything anyway—or consider looking elsewhere.

Fantastic experience: By far the most streamline renting process (as a property owner) I have ever used. Very organized. Great communication. Awesome listing/photography process/results. Couldn't recommend Colorado Realty and Property Management more.

Fantastic experience: Huge thanks to Michael and the team for helping set up a seamless and wonderful touring/rental process. Really appreciated the team’s prompt attentiveness and responsiveness. A wonderful experience working with Colorado RPM!

Fantastic experience: Amazing service! I had called to resolve an issue I was experiencing with my application and Jed was able to fix it right away on the spot. Not only that, but he graciously offered to connect with the leasing team about my application right after our call had ended. Thank you so much!

Fantastic experience: My experience so far with Colorado Realty and Property Management is really good. I am a new tenant. They are very thorough with their paperwork and detail oriented. They answer phone calls and very efficient there is Ken who I have been in talks with. He is very supportive as well to answer questions.

Fantastic experience: Thank you Kenneth, Customer Care Specialist, for your quick response and easy solution to a recent computer issue. I was unable to log into my Colorado RPM account and you knew just how to solve the problem. Thank you!

Fantastic experience: I recently worked with Colorado Realty and Property Management Denver to get my house listed as a rental. I've been managing it for years and decided it was time to work with a property management company. They were extremely communicative and thorough! There were several team members who all specialized in different areas but the organization between them kept things very easy for me to navigate. They did a kickoff call, provided email updates, and made things as smooth as possible for onboarding.

Negative experience: As of today I have recieve 31 emails to sign a lease that ended. I was overcharged by about $300 on backdated bills that they never properly set up, when asked for transparency they failed to provide it. This company is pathetic. STAY AWAY!!!!!

Fantastic experience: My wife and I recently acquired a new residence that we are truly excited about, and to include the personable, and professional support we received from the wonderful team at Colorado Realty & Property Management. We had some unique issues and hurdles to resolve along with time constraints, and we could not have been more fortunate to have such a spectacular team supporting us. Phenomenal effort by all!!! Thank You

Fantastic experience: Renee and her team are highly efficient and professional. Our house was rented out within a month, and the entire process was smooth and hassle-free. We look forward to continuing our partnership with them and would definitely recommend their services to others.

Negative experience: If you are a homeowner considering working with Colorado RPM for their rental management services please reconsider. Over the one year they managed my rental property the following happened: - Delayed communication - I was charged $150 for a plumber who found nothing wrong with a toilet the tenants claimed was not working. - I was informed the current tenants decided not to renew their lease 23 days before the lease ended. Tenants are contractually obligated to communicate their intention not to renew 60-days prior. - The tenants moved out after one year and the house was filthy, the carpet needed to be replaced, there was a couch in the garage, the yard was overgrown with weeds and appeared to have not been tended to at all during the emote year. - After leaving the house in this manner they told me the cost for having the lock box picked up was $45 and if I wanted to keep it was $30. What tenants do and do not do cannot be controlled, but if the tenants do not comply with the rules they set forth in the lease it is the company's responsibility. At least don't charge me $45 for a lockbox pick up. Customer service! Addition as of 7/08/2025 As per CRPM's response to this review, the photos speak for themselves. This is the state in which the house was returned to me after only one year. It is costing me nearly $6000 to remove junk, landscape and deep clean to the property's previous condition. Please read other reviews on google, Yelp and the better business bureau to get a fuller picture. My pain points are shared by many others. I am not a business professional. However, common courtesy and common sense go a long way. You do not have to have an MBA to know that the way to mitigate a situation like this is to 1 - acknowledge a mistake was made, 2 - take responsibility for the mistake and 3 - apologize/compensate. Continuing to antagonize an unhappy customer by getting defensive and justifying mistakes online is not good business or good common sense. Also, pointing out that charging $30 for a lockbox is "standard protocol" when I've shared pictures of a house that will cost approximately $6000 to bring back to pre-tenant condition demonstrates the stinginess of this business. A wise and savvy business would offer this nominal voucher to the client as an apology. Because losing $30 will not break the bank for this business. But, losing multiple potential future clients due to a bad review and a defensive response could result in thousands of dollars of revenue in the long term. Again, I'm not a business person, just someone with some good old common sense.

Positive experience: It’s fine. They’re responsive which is good because the information they provide is not complete. Leasing and moving in with them feels like getting directions in a city from someone who has never actually been there; the general landmarks are correct but you need a lot of help along the way because none of the details are clear. From when we toured, the third party realtor they work with couldn’t answer any of our questions that weren’t in the listing (like extra fees, parking, etc.) When we moved in, we received about half of the keys and fobs that we needed to both access the building. Their move-in to-do list did not include the things the HOA expected new move-ins to do (the checklist even had a line item that says “HOA” but it does not mention their move in forms and fees). They also told us to complete this detailed inspection in another app, but we had to bother them to get them to send the log in information that they said they had sent already. It’s not like they’re doing anything egregiously wrong, but having them as the management company did make an already stressful process slightly more stressful.

Fantastic experience: I am a Farmers Insurance Agent, one of my clients called and asked if I could send his Dec pages to CRPMD. I have done this with so many companies over the years this was the easiest one I have ever worked with. Everyone was so nice and helpful!

Negative experience: UPDATE - could barely get a response when our neighborhood was going through some legal things. Ultimately we moved away from working with CRPM We have been working with CRPM for a few years now and the relationship has progressively gotten better. Everyone has always been extremely nice and we now have direct contacts, like Billy and Caryl, who are super quick to respond! I would recommend CRPM.

Negative experience: Jaimie has terrible communication and had no intentions on helping me get into a home. I paid for an application that was never even processed, I was looking at three different properties in hopes of a home. Every time I would try to reach out to have my application moved to an available property no one would answer my emails or calls. When they would finally reach out to me it was to let me know they were processing someone else's application for the property. This place is a joke DO NOT WASTE YOUR MONEY AND APPLY HERE!

Negative experience: Absolutely ridiculous customer service! We went and took a self-guided tour of a house at 3131 California St in Denver (because self-guided tours is all they offer) We had a few questions about the property so we called to speak with a leasing agent at the local office, but all their customer service is outsourced overseas so you can’t talk to anyone local. When I asked to talk to a leasing agent in Colorado, they told me they wouldn’t allow it after multiple requests. I made it very simple. Allow me to talk to someone local or I’m not renting and as you can guess by this review, I’m not renting nor do I recommend you use this property management company unless you Are OK with having a completely hands off Rental experience. I can only assume this translates to Pör Customer Service once you rent a property and a complete lack of transparency or follow up if there were to be any issues. I have zero clue and I’ve got 4.6 star reviews they’ve got to be fake!

Fantastic experience: Today I was scheduled to have my sprinklers turned on for the season. I have an old system that has unique characteristics- developed through many years of others creativity and engineering. The tech contacted the references, studied the photos and we reviewed the property. I am an older woman and appreciated his additional assistance, in setting up my various water sources. He was friendly, knowledgeable and can prepared with the tools he needed to perform the work. Thank you CRPM for another great maintenance experience!

Fantastic experience: We haven’t even moved into our new rental yet and already I’m blown away by the level of care and attention we’ve received from CRPM! Our leasing coordinator has been very welcoming and communicative, answering all our questions and keeping us updated with the transition process (setting up accounts, explaining resident services, communication platforms/tenant portals). Only hours after we paid our deposit and 1st month’s rent, another member of the team reached out to let us know that he was already in the process of setting up our utility accounts. Moving can be quite stressful, but the support we’ve received thus far from CRPM has made our current transition significantly easier.

Fantastic experience: I spoke with Jed Domingo a few days ago. I explained to him that because I am blind I am not able to see the pictures on line of the specific property I was calling about. Jed treated me with respect and took the time to describe the property to me and answer all my questions. I will certainly call back next month closer to my moving date. Prior to my conversation with Jed most property management companies kept referring me to their website even after I told them I was not able to see the pictures. Additionally, there was one that was so rude and disrespectful to me, she brought me to tears. I will happily do business with Colorado realty in the future.

Fantastic experience: Working with Colorado Realty and Property Management has been an exceptional experience from start to finish. The application and rental process was smooth, efficient, and incredibly streamlined. Their dedicated customer service team made setting up utilities effortless, taking a huge weight off my shoulders. Overall, I'm very impressed with the prompt, clear, and consistent communication across the board. I would highly recommend them for their professionalism, organization, and true commitment to making the move-in process and property management experience easy and stress-free.

Negative experience: Good communication until you actually move in, they said the repairs will be fixed prior to move in and its been almost a month and still nothing. Repairs included drywall that was completely ripped off, a shower head that was not working, the blinds in both bedrooms are completely broken. They will continue to push it off and stop answering your calls. Lesson learned.. never rent a property through Colorado Realty and Property Management.

Fantastic experience: Great experience since day one. Hannah was helpful from the start. Always pleasant. She made sure she followed up with me through every step . Recommended CRMP to anyone searching for their new home

Fantastic experience: This is the first time working with Colorado Realty and Property Management. Not only are they on top of everything, but they’re very friendly and help you every step of the way. They’re always prompt when responding to emails and check in from time to time. They’ve been amazing and I HIGHLY recommend working with them if you ever have the opportunity!

Fantastic experience: Colorado Realty & Property Management sent a gentleman out to repair multiple items in my home and he did an AMAZING job! They also responded very fast and jumped on this right away for me. I’m very satisfied and pleased! Thank you so much!!!

Fantastic experience: The CRPM team is fantastic. They rapidly scheduled introduction meetings, answered all my questions, and then introduced me to the entire team once I committed. The expectations were clear and the house was rented in less than 5 days on the market! Well done, I'm impressed. I'm looking forward to working with CRPM over the next couple of years!

Fantastic experience: This company has primarily been attentive to our needs as tenants since we moved in. Ryan, the Maintenance Coordinator in CoS, is especially on point re: clear communication and a willingness to make sure expectations are met. The contractors/vendors CRPM works with are on time and everyone is diligent, professional, and good to great at their jobs. However, whoever they use for their cleaning crew for move-in/move-out deep cleaning should be replaced immediately. Definitely recommend seeing rentals in-person and not renting sight unseen as well; our circumstances made this necessary and we've ended up with more surprises due to this factor than if we'd been able to travel from out of state to view in person. But in general, happy to be dealing with a company who takes requests and concerns seriously and expedites everything to be dealt with ASAP.

Fantastic experience: Colorado Realty and Property Management has to be the best! They go above and beyond to take care of your property and their tenants. Danielle and Billy make sure to take care of issues and are always prompt to answer any questions and quick to resolve any issues. Highly recommend!

Negative experience: Our lights started to flicker whenever we used our oven. We cut power and unplugged the oven for an hour. When we plugged the oven back in, the lights started to flicker again so we cut power and unplugged the oven. We reported the problem and Property Management sent a technician from Complete Appliance Repair Inc. the tech plugged in the oven and said he didn't know what was wrong. The tech then reported to management that we pranked them. So management charged us for the technicians blundering. Now we live with a possible electrical problem that could start a fire and cannot use our oven.

Fantastic experience: Joseph, Tuny, and their entire team at Colorado Realty and Property Management ("CRPM") have been an absolute pleasure to work with from the start. We were transitioning our Colorado home from a short-term rental to a long-term rental and interviewed several candidates before settling on CRPM, but it was really an easy choice. They were extremely professional, reasonably priced, prompt, thoughtful, and even went out of their way when a team member got sick to still sub in for one of our appointments, so we could feel at ease and get everything taken care of before moving out. I highly recommend Joseph, Tuny, and CRPM to anyone looking for a long-term property management team in Colorado Springs!

Fantastic experience: I cannot recommend CRPM highly enough. I have been working with them for the last five years and it has been a great experience. Everyone that I’ve interacted with has been very friendly and extremely responsive. Taylor was very knowledgeable and helpful when I first signed with them. Charity keeps on top of anything going on with my property and keeps good tenants. Ryan has been a pleasure to work with whenever maintenance is needed. Overall, they have my highest recommendation!

Fantastic experience: Billy did a great job putting in the new sink. When he first got here he has to see what type of sink was needed. Then he went and got it. Came back with it and began to replace the old one. Billy had it done in no time. When ever I had a question he gladly answered it. Before he left he did a great job cleaning up. It looks great. I would recommend Billy to others.

Fantastic experience: I have been a CRPM customer for over 10 years now, my only regret is not engaging with them sooner! My first townhouse that i was planning to rent i spent a lot of time and money working with contractors to get it cleaned & painted. It was the last contractor i called to remove trash and appliances that made me rethink about trying to rent it myself, their estimate to remove trash was over $1,000! I called CRPM and compared their prices against some other property management companies and decided on CRPM because they were so nice on the phone! They did a walk thru of my townhouse and indicated my cleaners did not do a good enough job to have it rent-ready, they got rid of the trash for only $150.00, and they hung a cabinet in the garage for free! The balance of the cleaning was only 100.00 and their contractors did a great job and were super fast! Everyone i have worked with at CRPM is knowledgeable, responsive, and caring. I keep thinking back to the almost $8,000 i spent in cleaning and painting on my own, and I know CRPM would have done it for much less and much faster had i engaged with them from the get-go. Between me & my hubby we now have 3 properties with CRPM. We are very happy customers!

Fantastic experience: I put in a work order for my upstairs bathroom fan to be fixed. It was fast & efficient & the contractors were here early, which I greatly appreciated. Definitely recommend Colorado Realty & Property Management, this will be my second year renting through them & have had a great experience thus far.

Fantastic experience: Jed was amazing. I appreciated the quick response time and his effectiveness. All of my questions were thoroughly answered. Would highly recommend. I personally would use this agency again.

Fantastic experience: In 25 years of renting my lovely carriage house this was the best service I’ve ever received. Big Mike’s Appliances promptly delivered my new stove and professionally installed it in minutes. They were a joy to meet and I’d highly recommend both them and Colorado Property Management again.

Fantastic experience: Jed, Charity, Charles and the exceptional team at Colorado Realty and Property Management have made our rental experience great. They are quick to help whenever a problem arises, address us with a warm and welcoming demeanor, and ensure the best experience for all their tenants. I’d highly recommend them for prospective tenants and buyers.

Fantastic experience: We just had a semi annual walkthrough with Miles Vaughn. He was prompt, on time, very professional and extremely efficient. The people who coordinate when the walkthrough was supposed to take place left much to be desired. I was originally told the walkthrough would be on January 23rd. Nobody showed up during the given time slot. I then wasn’t given any update…. until the next day with only a 30 minute notice that someone was on the way for the walkthrough. Outside of this one incident every other experience with this management company has gone relatively well.

Fantastic experience: We are only just starting our partnership with CRPM, but they have already been amazing to work with. They are prompt in answering questions and getting back to us about the property. It is cliche to say but they really have made the processes of renting and moving a little less stressful.

Negative experience: This is the worst management company I have ever worked with. I’ve lived all over the country in apartments for the past 10 years and have never worked with a management company that provided such poor customer service. They spam you with emails and texts that don’t align with your lease and when you try to get in touch no one responds. They call you monthly and ask for feedback on how to improve but don’t take action on anything you relay. They also don’t respond to maintenance requests unless enough “adds up to make it worth it to come out.” We traveled across the country to get into our apartment and they didn’t have keys ready for us and had to get a locksmith on site. It took them 8 months to acknowledge our security deposit. Would proceed with caution before signing a lease with any Colorado Realty and Property Management property.

Fantastic experience: Jason Cassidy is super! We are delighted to have him as our agent, listing and having our property sold while we were out of state. He was extremely good in planning the sale, finding resources from his network to get the property in great shape for the sale, giving us his professional opinion whenever it was needed to help us making decisions, and dealing efficiently with any matters related to the sale. We are sure that you will be very satisfied with his service.

Fantastic experience: Jason has made the selling process easy and less stressful. He is knowledgeable and provides useful data to help me make decisions. He is a good listener, open to discussion, and respectful.

Fantastic experience: Jason was super helpful and amazing at communication. He took care of everything for me so I was able to sell my property from across the country while living in another state. Would highly recommend and work with Jason again in the future!

Positive experience: CRPM managed our property for us for about 5 years. At the end of that time, we decided to sell the property and use their in-house services to do so. The property was in poor condition by the time we decided to sell, and I'm thankful for their expertise in both property management and real estate, as we definitely would have had a much tougher road without it! I appreciate that Ryan Bower and Jason Cassidy both, in particular, really placed an emphasis on quality, timely communication. Being able to collaborate with folks and work through tough issues is something I really value and made the process better.

Negative experience: If they had a Zero Option I would put it Because this is the worst company ever dealt with. I applied for a house on rent about a week and a half now and was told it was 3 to 5 business days. On the week I called regarding updates and I would get told tomorrow I will know and tomorrow I will know I called yesterday and was told that the leasing coordinator was out so I will know tomorrow(today) as of today I called and was told in the morning that she was in a meeting and said “nvm they are out and I was told that you should receive an email about the results in a few minutes after the call.” 4:00pm I call back again and ask hey what’s up I never received an email a person named Hazel checks and tells me that the application was rejected because I did not have credit and had no idea about what an “itin” is. No where in the application did it said to have a social security yes or yes but it did have the option to put an itin so we did . They were quick get my the money for both applications mind you both being almost $50 each to waist my time and not being efficient. I didn’t know my social status was a way to neglect a home. (You can see it yourself when you try to apply)

Fantastic experience: I will update if needed but so far, and I don't actually care to leave reviews myself, but they have really earned it so far. I have been actually very pleased with the service provided by this team. Taylor-initial meet and discuss what needs to happen, Ryan-handling getting the house ready and assisting me with maintenance prep, Alex and Charity-communication and posting the listing and follow up. They send the packet of what to do and how to do it to get everything established and I have been worried sick about finding a good team and this team has put those worries to rest. What I really have enjoyed is how professional they have been even with my random question or worry. It has been 10 days since I left the area, and my house is listed already, and I am very pleased with the photos they even took! I had to pack up and leave and this all happened about a month before I left so, please reach out to them if you are in quick turnaround need for a listing. Not to mention that not even one member of the staff has been rude this entire process with all my questions and concerns!

Negative experience: Do NOT go with this management company they are SCAMMERS. I moved into one of this management companies properties and I had to move out from a terrible roommate, and when I transferred the new roommate over onto the lease I did not know that the security deposit that I PAID went to the new roommate. When I asked if I can receive that back and the new roommate pay, they said they cannot do that. So the money that I PAID went to the new person and I will not be getting that money back. I would stay far far away from these scammers and I will be taking them to court. Like I've said to this leasing company I had a very bad falling out with my roommate and she blocked me ON EVERYTHING and owes me money, so I know she will not pay me back. There is no way for me to reach out to my old roommate in order to get any SECURITY deposit back. What kind of management company takes the money that you paid and says yeah that's the new roommates money now? The proper process is refunding half back to me and the new roommate having to pay half of the deposit. Like I continue saying and telling them is that my old roommate is a user and scammer and will keep the money and never pay me a dime that I spent hence why I moved out. Taking this management company to court if I do not see this money. And they say to reach out if I have more questions? Well I have multiple times and they do not respond to me. Do not waste your money on this poorly ran and operated management company.

Fantastic experience: Colorado Realty and Property Management helped us a lot with our move. They were really personal, and when difficulties popped up they were immediately there to assist, both during the application process and through utilities accounts setting, property inspection etc. They were pretty responsive via mail and phone. I’m optimistic that same approach will be taken during our tenancy period going forward.

Negative experience: If I could rate this company zero stars, then I would. CRPM has been an absolute nightmare to work with and I highly recommend not using them. Sure, the initial presentation is great until you sign with them. They’ve ended up costing us THOUSANDS of dollars. We brought up several concerns and they told us they were addressed, but they weren’t. We ended up changing PM companies and our new one documented everything they did wrong or lied about doing. We ended up spending more money to get everything corrected. We’ve attempted to contact them several times to get refunds on the maintenance that we were charged for because either they did an awful job or lied about actually performing the maintenance. Shocker that they’re ignoring us. They also withheld our monthly contribution and tenant’s security deposit when we terminated the contract. When we told them we would get our lawyers involved, they finally released it. Our new property managers have attempted to contact them numerous times for a number of issues, but they won’t return their calls. I’ve been a real estate investor for almost ten years in multiple states, and I’ve never experienced anything like this before. I could easily write a book on all the issues we’ve experienced with them. And CRPM, please do not comment on my post trying to make your company look better. Save your words because you had someone reach out to us after we left (they didn’t even know we left, they were checking in to see how everything was going) and my partner told them how unhappy we were. He asked the employee if they wanted details and the employee said "no, we’re good." That just shows to me that you don’t care to improve or better your company and proves the lack of communication within the company. Also, check reviews on Yelp. The bad ones seem to get buried here. The true ones are on Yelp.

Fantastic experience: I’ve been working with Colorado Realty & Property management to lease my condo and they have been great to deal with. Very thorough with the process and keeping me updated along the way! Highly recommend to manage your property or any other needs you may have.

Fantastic experience: For nearly two years/seven months, I have had Colorado Realty & Property Management serve as my property manager for a leased new home. My relationship with their staff has proven them to be very professional and completely reliable. A couple instances arose in which I requested remedial action as a landlord to address an accounting ledger entry and a maintenance issue, and both times they have been cooperative and effective in resolving whatever concerns I raised. They know their business and how to maintain positive, amicable relations between landlords and tenants. I highly recommend their services.

Fantastic experience: I had a fantastic experience with Colorado Realty and Property Management, Inc. Denver! I called their office with some questions about our moving process and Jed, the customer specialist I spoke with, was willing to stay on the line and make other calls to double check my questions and get me the right help this afternoon!

Fantastic experience: Jed Domingo answered my call to inquire about HOA policies at our prospective property. He was very gracious and in tune with our needs and concerns and quickly got us in touch with the parties we needed to talk to, while giving great preliminary insight on the information he was able to gather in the process. Thanks Jed!

Fantastic experience: I’ve now worked with several property management companies and CRPM is by far the best. I’ll be working with them as long as I have my portfolio in Denver. What has separated CRPM from every other PM I’ve used is their excellent communication and their response time for any tenant issue or capital project need (I.e. a recent hail storm with potential roof damage). I was so used to having to follow up on projects til completion or having tenants reach out to me directly cause things weren’t getting done. With CRPM, it’s as hands off of an experience as I think home ownership can be. Highly recommend and I’ll be pointing any real estate investor looking for a passive approach to investing, their direction. Thanks again to the CRPM Team for all you do!

Fantastic experience: I rented my property through CRPM for many years. Billy and his team were always professional and communicative. When I finally decided to sell the home I was able to transition to their in-house realty group and that is where I met Jason Cassidy. I honestly cannot say enough great things about Jason and his team! We decided to make some upgrades to the home prior to listing and Jason, as part of his project management side of the business, was able to engage contractors and get the job done quickly and with a high level of quality. This was invaluable to me as I do not live in the area. Jason was very thoughtful about pricing for the home and when we went to market, quickly got us under contract. Britany was a great presence throughout the closing process and everything went to plan! I would 100% recommend CRPM for both renting and real estate needs!

Positive experience: Due to recent events I decided to change my review because I believe that is the fair thing to do. Initially I left a negative one star review because I was not happy with the way their office handled a few things. To summarize my previous review: we moved into a unit with a lot of issues. After looking at the cost of repairs they allowed us to move to a different unit under their management. After moving into the new unit there was a discrepancy in bookkeeping that got dragged out. Going from there CRPM sat down with us and through our conversation we realized we were both wrong. CRPM worked with us to come to a favorable solution for everyone. As far as rental agencies and landlords go CRPM is not bad. They respond fairly quickly to all maintenance concerns and they are professional. That being said they are strict with the terms of their lease so if you're going to rent with them I would just recommend to read everything very thoroughly and get everything in writing if you can.

Fantastic experience: I have been so happy with my experience so far! We received a quick response to our interest and tour request, we were able to tour the next day, and then were approved a few days later. I have spoken with Ken and Hazel over the phone, and both have been very helpful and great at explaining how things work.

Fantastic experience: Highly recommend! I did a self guided rental property tour and had trouble w the lock box upon arrival. I called the number provided to me in the lock box and had a speedy, professional and polite response from a representative named Jed that made the experience pleasant.

Fantastic experience: Jed was very helpful and informative in getting me a viewing of one their rentals set up to look at and explained how to apply. Only disappointment was the lock box is not set to the right date so would not accept the code to view the home when I got there. Emailed Jed since office was closed and he immediately worked on getting it fixed so I could view the home. Great customer service.

Fantastic experience: Kenneth was a great deal of help! After finding a home of interest on Zillow we were signing our lease within 24hrs. All questions were answered promptly and all photos/videos requested helped make the decision easy from a remote position.

Fantastic experience: Jed, who works for Customer Care at Colorado Realty and Property Management, Inc. Denver, was very helpful in answering my questions today about a lease agreement. He also worked with other internal team members to ensure that the lease process was able to support the request I had made and that all required approvals were confirmed before moving forward. Thank you Jed for the assistance.

Fantastic experience: CRPM seems established as in this is their expertise and have been doing it for years. This is important to me since this is my first time being a landlord. Plus, I like that several of the employees have been working there for several years (Renee and Danielle 7-8 years each). This tells me they enjoy working for CRPM which means there is a great culture. This has been a 5 star experience from the moment I met with Renee Root (now Marzolf). Over a year ago we had our first Zoom call and it took me a year to finally be ready (emotionally and logistically) to rent out my first home (the property CRPM is now managing). Renee was extremely patient and professional during this time I was on the fence. She is the sole reason I stayed in touch with CRPM and have officially moved forward with CRPM. Thank you. I truly feel like my home is in good hands.

Fantastic experience: The expertise and attention to detail that CRPM offers continues to make my property investment worthwhile. They have staff like Charity that make the tenant screening pain free. And the services that Ryan Bower offers with the repair team keep the property well maintained and cared for. The tenants have a customized experience as well which help to keep the tenants in place. Thank you for all that you do!

Fantastic experience: CRPM has been a great blessing. They’ve been helpful along the process and nothing but patient when it came to me running into road blocks and traveling all the time. Christian was super helpful today and so I had to give him recognition. When I had a few issues and questions he directed me to the right representative but they were unavailable so I walked away. Within the hour Christian directly called me on to verify if I got a hold of the representative and had a solution. He had looked up my answers on his own and called to ensure I was cared for. That small act was much appreciated

Negative experience: The rental benefits package is such a scam, I have not had one filter delivered. Every maintenance request is completed by a different individual/company for each request. Do you need a light bulb changed, a sink faucet caulked, and need minimal pest control? They will send an electrician, a plumber, and an exterminator all at your discretion to take time out of work and your life to schedule. So inefficient and definitely more expensivez

Fantastic experience: I have had a very positive experience with Colo Realty and Prop Mgmt. I've worked with them for over 6 months now and find them to be responsive and communicative. They did a great job renting out my house quickly to a good renter and are always very quick to respond to my questions. Rent payments are always timely and the process is very smooth. I would highly recommend them.

Fantastic experience: Rent with confidence with Colorado Realty and Property Management. Professional from Leasing to Maintenance! Excellent communication, and quick to resolve issues that may arise. CRPM is a quality company with staff that take pride in their work and work hard to ensure tenants have a great rental experience.

Negative experience: I've been working with Mario to get us into a house. He really helped make the process much easier and stress free. He addressed my concerns and didn't act like it was a bother to help along the way. Thank you Colorado Realty and Property Management for helping us get into a great home. Edited review Mario failed to mention this house was built in the 1960s, wasn't grounded, had multiple plumbing issues, and was an entire housing safety violation on a lot. The picture from January 2024. We moved in January 2023. There is an electrician coming yet again tomorrow to work on this nightmare of a house.

Fantastic experience: Great experience working with the Colorado Property Management team, Aracely has been very helpful with AR and spent the extra time to confirm some financial information where I had questions. Ryan has been very communicative in dealing with a repair that needed to be addressed and ensured we had the best price from the venders. Very pleased overall with their professionalism and communication.

Negative experience: Worst experience I've ever had working with a company. Communication was great up until the contract was signed and tenant was in place. After that, no one was available by phone or email. It would take days to weeks to get any response from anyone. Terminating the contract with this company was the best decision we've made so far. Even that was a headache and had to write and call several times to get anything taken care of. Still have not received the keys to the property though they stated they were sending them in the mail. They sell you on having a team of members running your property to make sure there's always someone to help. But when something comes up, it's always someone elses job and no one can get anything done.

Negative experience: Well, I moved into this place in august. I was enjoying my stay for the most part, until in October a pump broke and flooded my property with sewage water. More specifically my room. We had a plumber come and tell us how this water was dangerous and humans shouldn’t be in contact with it because it is literally active human feces. So, October 23 I had to move out of my house because soon after they began to make repairs, there was mold. While the management can’t control these repairs, it took almost a FULL MONTH TO JUST MITIGATE THE MOLD. I was told I would get rental reimbursement for hotels which they honored and I am grateful for. Anyways, They finished the wall in about another 3-5 days, and then sent me an email saying my room is ready. in my room there is not full carpet mow most of the basement. While they said carpet will be in within the week, I cannot believe I am told to move back in. I do not pay for a room that has half flooring. not only that, but the companies hired did not take care of any of my things and left my furniture in complete disarray and things were broken and ruined. Attached I have the photos I took upon arriving back to my room after a month and a half of being out. I was told to move out October 23 and was just allowed back in the property December 13,2024. When i expressed this was unacceptable, I was told it wasn’t a threat to my safety. Be careful with this property management because if there is an unfortunate issue… it will be dealt with poorly.

Fantastic experience: Jason is awesome at what he does. He is very knowledgeable and experienced in the real estate market. He was very available and patient to explain and advice us on a lot of things, going above and beyond to ensure we were getting the best deal. I'll recommend him anytime any day as a trustworthy person in the industry.

Negative experience: EDIT: What a wonderful way to glaze over my concerns. CRPM's response below is incorrect. The HOA was never made aware of our move in, and the WRONG LEASE AGREEMENT was sent to them on the day of our move-in. (I have emails and screenshots to back this claim up). The agreement that was sent to them was for other renter's, at a completely different address. We also were given the wrong parking space numbers, and a spare set of keys was never given to the president of our HOA... Which they need in case of a gas leak, fire, etc. I digress, as I can go on forever... Also, this "thorough inspection" was so precise, that they completely missed the broken showerhead and exhaust fan, 10 (not an exaggeration) busted light bulbs, half-installed towel hooks, etc. The place was maybe swiffered. After writing the initial review (see below), I finally received a response back around my payment. All you are told is to contact people directly, and none of them answer your phone calls or emails until you publicly air your concerns. It's a shame, because the switch board operators, account executives, and maintainable teams that work here are so kind, and WANT to help... But their management seems alarmingly willing to throw them to the wolves. REVIEW: This is truly the worst property management company I have ever had to deal with. If you could rent from ANYONE else, do yourself a favor and do it. Nobody is ever available, they provide zero assistance with outstanding issues, and are flat-out rude. Prior to my EXPECTED move-in, I had a cashiers check sent to their WRONG address - which they admittedly failed to notify me about until we drove halfway across the country to get to our property. After numerous bank trips, my old cashiers check was cancelled and I proceeded to hand deliver the check to their new office... However, they failed to contact the HOA and officially organize our move-in date... So I had to extend our moving truck for another week, find lodging ON MY OWN, and reschedule our movers. None of which, CRPM offered to pay for even though it was completely their fault, and I have email chains to prove it. After threatening legal action, they finally agreed to prorate the 4 days we were unable to move in... Not for the truck extension, lodging, movers, etc. Upon moving in, half of the light bulbs were out, the apartment was an absolute mess, the shower head was cracked off, the exhaust fan was broken, and more. Now, I have paid rent through their new portal, and am getting notifications that I have late fees on the way... After numerous calls, and screenshots of payment receipts, I have still yet to receive a response. The amount of stress I have incurred in dealing with this company has driven me to therapy. I am beyond frustrated with their lack of support and communication, to the point where legal action seems like the only way something will change. Stay away, or lawyer up

Negative experience: I've called and emailed multiple times, but they did not respond back within reasonable time period. They are taking a month to fix an issue (and still did not fix yet). Also, I hate property management companies requiring Residential Benefits Package (RBP). You could buy a filter for $5, but they are charging $45.95 for one filter every three month and unnecessary administration charges EVERY MONTH. I hate to pay extra for stupid things like RBP. I would recommend to avoid this property management as a tenant.

Fantastic experience: Jason Cassidy with Colorado Realty and Property Management has been awesome!!! We have been very pleased with the Property Management as well as Colorado Realty. Jason was very professional and responsive. He kept us informed throughout the process without us having to reach out to him. I recommend Jason if you are in the market to buy or sell your home and the property management side to oversee your property. Can't thank Colorado Realty and Property Management enough especially Jason. I will definitely keep you all in mind if we are back in the market in Colorado. Thanks again for everything. You guys are great!!!

Fantastic experience: As first time landlords, Renee and the entire team have made our experience seamless! They have been prepared and professional in every interaction providing detailed and clear information on each step! Highly recommend working with them to rent your property!!

Negative experience: Many issues with this company. I had problems getting my husband on the lease after being told initially not to add him to the original application. The property had several issues, elevators did not work, water was continually shut off by HOA (weekly), and company charged a deep cleaning fee after I had already paid for the property to be cleaned professionally prior to moving out. Security deposit sent to the wrong address (one that I never provided) and every time you call you get ahold of a third party that will relay your message, you can never get ahold of anyone actually working in the company.

Fantastic experience: From application to move-in, CRPM RED TEAM has been responsive to our needs. Most recently, my interaction with Caryl in the Utilities department was fun and a pleasant experience! He was good-humored and ensured my understanding of the utilities process. Thanks to Caryl and the Team at Colorado Realty & Property Management!