CMA Management

Experiencia negativa: This management company just collects HOA fees & does ABSOLUTELY nothing!! I live in Linden hills in a new development in Little Elm TX, near Vattier/Eppright street area. Residents yards look horrible & are a complete eyesore. There is trash all over the community, people park their old broken down cars on the streets for MONTHS with no type of citations or tickets. The community although new just looks ratchet. People do not follow the trash guidelines of putting your trash cans away after trash pick up day. They are left out all week long without any repercussions. If you want to live in a community & pay fees, where the HOA is inactive, inattentive & completely MIA, this is the place for you! Thanks CMA management for not doing your job, by allowing (renters) to trash our community & not holding them accountable to living by your so called "guidelines". We will be selling our home in the very near future & will make sure that the next home we buy is not under CMA management Co., or Overrun with rental properties. **Update 4/2026 I see absolutely zero improvement & residents are even more emboldened due to any lack of follow-up or accountability. This community is seriously lacking accountability, and it’s becoming clear the HOA is not enforcing its own standards. What exactly are we paying HOA fees for? The condition around Claireborne, Eppright, and Vattier in Linden Hills (Little Elm) is unacceptable—neglected lawns, trash scattered across yards, overflowing bins left out all week, and even leftover Christmas decorations still up months later. There is dog waste throughout the neighborhood. This ongoing negligence—both from renters and the HOA—is dragging the community down.

Experiencia fantástica: Very nice to have a conversation with the agent, she was so helpful. Thanks

Experiencia negativa: Multiple negative experiences over many years.

Experiencia negativa: I am so sad to say this, but I would not recommend buying a home in a community that is managed by RTI/CMA. I have been on the board of one of their communities and they have horrible proprietary systems that that don't enable them to follow up on the simplest of community projects. There is no visibility, no follow through, and no historical tracking of issues. Routine maintenance items are not addressed and they are incapable of managing vendors. Senior management does not seem able to willing to address the ongoing issues despite multiple escalations.

Experiencia negativa: This company is a disgrace and wastes Homeowners time and money. The hundreds of negative reviews are 100% valid. They charge unnecessary fines for violations and even when we upload photos as proof of resolving them they keep adding fines and take it out from the HoA dues without informing us. Their customer service reps are rude and illogical to work with. We need to create a movement to bar this company and its officers from operating because they cause so much frustration and waste of time for residents with fraudulent fees, improper process adherence, and inability to care about long-term residents.

Experiencia negativa: If I could give this HOA zero stars, I absolutely would. The double standards are unbelievable. They send out violations left and right over the smallest things, yet they clearly don’t hold themselves to the same standard. I’m paying for two HOAs, which makes this even more frustrating. You would think with double the fees there would be better communication, maintenance, and accountability—but that hasn’t been the case at all. There are missing trees that were supposed to be replaced, Christmas flags still up well into spring, and multiple streetlights out in the neighborhood. When I reported the streetlights, I was told to call the electric company myself. That’s pretty bold considering we’re paying HOA fees for the community to be maintained properly. It feels like residents are constantly monitored and cited, but when it comes to the HOA actually doing their part, suddenly it’s someone else’s responsibility. Extremely disappointing experience and a lot of frustration with the lack of consistency and follow-through.

Experiencia negativa: Refuse to answer the call or help. Our management person has blocked me after I've sent a certified letter requesting our financial documents which is against state law. They never get work done and never inform you when your contact person for you community has changed. They barely ever answer the phone and are extremely shady and only shady people would support them. You can see in their response in other reviews that they refuse to take accountability or actually FIX anything

Experiencia negativa: I am extremely disappointed with this HOA’s billing practices and lack of accountability. I had autopay properly set up in advance to ensure my assessment was paid on time. Unfortunately, due to a malfunction in the HOA’s autopay system, the payment was not processed as intended. As a result, they sent a reminder notice and then charged me for the cost of sending it — a notice that would not have been necessary had their system functioned correctly. After we respectfully requested that they remove the reminder notice fee, explaining that the issue stemmed from their autopay malfunction, they refused. Instead of acknowledging the system error, their response was to recommend that I “set up a new autopay with the correct dates,” implying that my original setup was somehow incorrect. This shifts the blame onto homeowners rather than addressing the actual issue within their system. It is unfair to penalize residents for administrative costs caused by internal technical failures that are completely outside of our control. An HOA should prioritize transparency, accountability, and fairness. Charging homeowners for errors in your own system reflects poorly on management and erodes trust. I hope they improve both their systems and their customer service practices moving forward.

Experiencia negativa: Terrible company. They should not be in business. 0 stars.

Experiencia fantástica: Thank you Michael for helping.

Experiencia fantástica: Miss Heidi Is very professional and friendly I was greatly accepted when I walked into your establishment she made my day

Experiencia negativa: The worst run operation I have ever seen. No grace whatsoever and they only care to have gotcha moments to all homeowners. They don't respond in a timely manner, but if you don't respond quickly enough they like to nickel and dime you. Anytime you need or want to speak to upper management, they are no where to be found or are "out of office". Just a bunch of cowards that are on a power trip and we as homeowners have to suffer. The money we send them doesn't maintain the community, doesn't offer anything to the homeowners, but yet they always seem to need an increase every year so they can keep filling their pockets. I can't wait till the day I can move out of the neighborhood run by these clowns.

Experiencia negativa: One star is generous. I can attest to the fact that they often disregard board members direction, even if it's a safety issue. They also add outrageous fees for things you tried to pay that they refused to give you access to pay and would not respoond to requests for information to be able to make the payment. They continusously raise fees and don't improve their work or the grounds. They don't always get quotes for the board, or even show up to annual board meetings on time. When they do, they show charts of how they are improtant for taking the bulk of the fees. Their justification is that they send out fines and letters. They even fine people for things out of the statute of limitations. You can expect fines for landscaping 6 years after the landscaping happened. Just a few reasons why they are terrible for the community and board as a whole. We have lost two members int he last 2 years due to their lack of followthrough or proper handling of the community and funds.

Experiencia negativa: This management is a JOKE! I placed a request and was told by compliance they can’t help me. So they can’t do anything to keep the community safe and livable but they sure can fine a person for having a weed visible in their yard, having a trash can in slight view or having a small decoration out of place. Their developments are COVERED IN TRASH, have grass about 3 feet tall, communities have illegal activity go on and all they do is say they can’t help and charge hundreds for an HOA fee. Get some competent business people who know what they are actually doing.

Experiencia negativa: All of the reviews that states that CMA harasses homeowners is absolutely true. I was being harassed so bad until I consulted an attorney. They are more strict on certain properties than they are others. So nothing slides in my neighborhood. It’s true, they DO NOT SEND OUT INVOICES. My dues are due next month. I’m trying to figure out if the rate is the same or not. It lead me straight to this review site! SMH If I send the wrong amount, I will eventually receive a certified letter that a lien is on my property when some of this really is their fault. Please do not purchase a home if they are in charge of the neighborhood. You will either sell your home or have a nervous breakdown. There really needs to be a class action law suite against them and the news team needs to be contacted to investigate. Please at all cost RUN!!!!!!!!!!!!!!!!

Experiencia negativa: Super Fail ,agree with others that this is one of the worst HOA management I have dealt with. Somehow was hired to replace the previous one which was much more professional.

Experiencia negativa: If I could give negative stars, I would. This company is terrible. They do nothing for the communities they manage (trash everywhere, overfilling, house issues, slam a ton of violations and then do nothing) and are horrific with helping home owners. I had a similar situation to another recent review. One of my dues was paid with a company prior to transitioning back to CMA. My balance was showing incorrectly in the old portal, so I reached out to them to have it corrected, which they said they would. Fast forward, we transition back to CMA and they say I didn't pay the dues and then the first letter I receive is one from a lawyer with an addition $200 on it (my dues are $310) for legal fees...working with the lawyers they refuse to show proof of the validity of the debt including the transfer of my documents in accordance with the Fair Debt Collection Practices Act (FDCPA) (i.e. my request in the portal to correct the issue with the payment showing not paid and the company saying they would correct it)...and now I am being forced to pay an additional $600 on top of the $310 I already paid. It's outright criminal what they are doing. And despite MULTIPLE attempts, they refuse to provide any documentation or proof of the validity of the debt from the prior management company. Now we have dues again, and I'm trying to pay that and am unable to access the portal at all...which is going to FORCE me into a delinquent status even though I have NEVER been delinquent. If you're considering moving into a community that is managed by CMA...RUN AWAY. DO NOT DO IT. You will regret it. I love our house and our neighbours, but we are going to leave because of the inadequacy and corruption of this company. Layer that with our HOA board and it's just untenable. I hope this helps at least one other person avoid this stress and chaos.

Experiencia negativa: DO NOT PURCHASE A HOME THAT IS MANAGED BY THE CMA MANAGEMENT COMPANY. They are not a functioning HOA within the communities. This is a management company hired by developers. They do not reside within the communities, neither do they allow homeowners input. They increase fees and assess violations without properly maintaining the communities they are supposed to service. Make sure you read their reviews and ask thorough questions about any HOA within the communities you seek to live in. Do not purchase a home in The Oaks Community in Red Oak, Tx, until they get rid of this management company. CMA Management IS NOT a Better Business Bureau (BBB) accredited business.

Experiencia negativa: Simply TRASH

Experiencia negativa: My sister, mother, and my own family are CONSTANTLY inundated with the absolutely stupidest things trying to collect fees. I live on The Tribute and they live in a nearby neighborhood. Not only do they harass us, but a neighbor also said they got a “nasty gram” from them because OF A FLAG ON MEMORIAL DAY being against “garden decoration standards.” Furthermore, every time you try to contact them about things, one passes the buck to another and another and another…communication is AWFUL! I’ve been trying to help my parents with matters and my sister with her house…it’s being passed around like a hot potato. My family went TO THEIR HQ IN PLANO! And all we got was a phone number and email. We reached out to both…NOTHING! (The lady at the front desk was very sweet though. Why she works for such a trash company, I don’t know). And now the lion, the witch and the audacity of this…sending my mom yet another notification ABOUT THE THING WE HAVE BEEN TRYING TO SETTLE FOR MONTHS!!! I don’t know how this company got picked for this job, but they suck at it. Sending all these little this and that’s while neighbor’s yards are awful, or their cars stay on the street on a main road, AND THEY DO NOT RETURN OR DO ANYTHING IN AN ORDERLY OR TIMELY FASHION!!! Defund HOAs…ESPECIALLY this one. Rates keep going up and bs notes get vaguer but more often. Worse than the government… And save the “Dear Dr Fran” horse pucky, CMA, we have reached out to the email you copy paste on every review and still NOTHING! BUT YOU HAVE TIME TO SEND MORE POSTCARDS ABOUT THE ISSUE! Whoever gave you the green light to manage our HOA…Lord, give them intelligence because clearly they have none at all!

Experiencia negativa: Absolutely disastrous, they never respond, they just charge and fine like crazy… I’m so tired of these people.. They fine everyone for little things on their yards… They need to be gone..

Experiencia negativa: This HOA is trash. I live in Ridgepointe in the colony and have NO idea why we use them. They don't do anything. I tried to make a payment and even though I'm one of the 3 homeowners of the house. They can't talk to me. They just want me to go past due so their 'lawyer' can send a notice and charge 200 dollars for a certified letter...hilarious.

Experiencia negativa: IF I COULD GIVE A NEGATIVE NUMBER I WOULD. WE ARE GETTING HARRASSED BY WHOEVER IN OUR NEIGHBORHOOD DRIVES A WHITE VEHICLE. THEY KNOW WE ARE TRYING TO SELL OUR HOUSE AND COME 2 DAYS BEFORE CLOSING AND GIVES US A VIOLATION FOR STAIN ON NEW GATE NOT MATCHING THE EXISTING FENCE. "THEY ARE NEW PICKETS YOU IDIOT"!!! WORST HOA COMPANY EVER!!! Update... So the fence has been stained, now they want $400 to come out and relook at it... wow they have no problem comig out every other week and inspect things... I am getting away from this horrible company. WILL NEVER move into anyplace that this company is associated with. You are here to help...LMAO... You are here to collect money on things that are BS to begin with. RUN, RUN, RUN from this place if you can!!!

Experiencia negativa: Living under the Clown Monkey Association is like buying front-row tickets to the worst circus imaginable—except you never asked to go, and they keep raising the ticket prices. They cash dues with Olympic speed, but anything involving actual work moves slower than a clown car in reverse. Simple requests get buried in red tape, emails vanish into a black hole, and when you finally do get a response, it’s either contradictory or flat-out nonsense. It’s less “community management” and more “experimental performance art” where monkeys juggle paperwork and clowns argue over who lost the keys to common sense. The neighborhood deserves leadership—what we got instead is a circus troupe that mistakes incompetence for entertainment. If you enjoy chaos, confusion, and the occasional disappearing act when accountability is needed, then by all means, step right up. Otherwise, save yourself the headache and run from the big top.

Experiencia negativa: No need to even say anything just look at all the other 5 star reviews they have and how much every just loves them sooo much and I'm having 2 of those very many issues with this company that others having! Just want to say you are doing a great job not doing your job keep up the bad work!

Experiencia negativa: This is an awful and irresponsible company, I live in the neighborhood for 8 month, I have not received any welcome letter or any mail and notification, after 8 month , they just sent my first mail on how to open an account, when did that, I noticed I can not pay my bills, made a phone call to them and they said we already sent your case to attorney and you should discuss with them. When asking them to how did you not contacting us ,they said we already sent you 3 mail and its not our responsibility to make sure you got them. I said I already live in the neighborhood for 8 month, and you say you just sent three letter , even though they did not, dont you think at least I should get 8 letter and a notification to make sure if we are receiveing these mail ? The customer service lady called sherry or sherce , was answering like a machine telling me its not they responsibility and i need to EMAIL customer service. Nobody is responsible to make a good communication and explain the regulation of the neighborhood or even any welcoming , but they know how to charge you without doing any benefit for the neighborhood , please contact me if you have a saying for that.

Experiencia negativa: Worst HOA ever. It took them more than one year to proceed a pool card request. The first tenant didn’t get the pool card even after the lease expired. The second tenant hasn’t got the r pool card after 4 weeks of approval and mailing out.

Experiencia negativa: Incompetent - horrible - no communication - shady as hell - I have lived in my townhouse for 15 years & because of CMA am thinking about selling it and moving. This is how untrustworthy I think they are. I no longer feel safe in my home because of CMA.

Experiencia negativa: It’s a HOA that snipes photos of your trash cans out past the allowed time. but does nothing about the neighbors 20” lawns.

Experiencia negativa: This has to be the worst HOA management company I have ever dealt with. Not only did they employ TWO people to take care of the community matters, nothing is ever done. We have had our walkway damaged for over a month. They messed up all of our plans. I originally submitted a REPAIR request on May 06. Brittany emailed me for clarification and how we can't have a retaining wall. Fine. I sent the final update on May 19th. After that, there was absolutely no response on her end. After my husband called, she finally got us in contact with someone who could help make the decisions. He said we 100% should have a retaining wall and we should update the request. I did so (even though my original request stated retaining wall). A week goes by when we found out that she did not even put in the comments for people to see and approve. She ended up putting it in after we called and complained. At this point, its well past 1 month and we still have not had approval. If anything, she keeps telling them the wrong info so the project we have differs from her side of the story. She keeps telling my husband that I submitted things late when I definitely did not and there are time stamps. Stop making excuses when we are past the deadline. You dropped the ball. We still have a completely destroyed walkway that is falling into the neighbors yard and nothing is being done to speed this up. Why do we have TWO employees in our community when literally none of them ever pick up and keep giving out the wrong information? Good luck trying to get ANY of them to answer. Emails or phone call? Nope.

Experiencia negativa: Edit: After a year of trying to get my roof repaired, and my having to stay on top on them to even get a response, they determined it was my responsibility. Never told me what was wrong, never told me what was supposedly fixed. I was never allowed to get my own repair person, because not only did they fail to inform me what the problem was, but stated that the leak was fixed. I could have been saved an entire year of having Texas storm water leaking into my attic, causing mold, had they done their job. They just now sent me an email claiming this was already communicated to me and sent me an invoice for work previously done that was never confirmed. Not sure how all that work was completed in 5 mins and since the problem persisted I doubt it actually was. Tiffany, manager, contacted me and ask if I could remove or amend my review, so I am doing that. Never allow CMA into your HOA. Trying to get my roof repaired for over a year. They keep sending a complete imbecile who claims to fix it, but he never speaks to me, never comes inside, never communicates what the problem is, just pulls up to the house unscheduled, climbs onto the roof for less 5 mins then reports to CMA the problem is resolved. I have to wait for it to rain again to know if it is fixed. Spoiler alert it is not.

Experiencia negativa: Terrible, terrible HOA management company. These people are vultures and have nothing better to do with their lives. We will never buy a house managed by CMA management again. Our HOA is overbearing and constantly looking for violations. Issues that were not an issue years ago will suddenly become an issue. We got a violation that trash cans need to be stored out of sight. We have been storing our trash cans outside, next to the garage for years (and so have our neighbors), and all of a sudden, it’s an issue. We try to move it to the side, which is out of public view by the way. It solved the violations for a few months, then they decide it’s no longer ok. So they send an updated violation stating trash cans cannot be stored on the side. Our garages barely fit 2 cars let alone 2 trash cans on top of that, and the public can see through our fences. We have no other options. I hate that we pay so much in HOA fees only for them to be wasting everyone’s time.

Experiencia negativa: I’ve raised serious concerns with CMA regarding my HOA (Steeplechase, A Village of Willow Bend, Plano, TX) — including violations of the Bylaws, an ineligible board president who does not own property, and a flawed election process where voting procedures were changed midstream. Despite submitting a formal complaint and giving reasonable deadlines, CMA has delayed, deflected, and failed to provide any meaningful resolution. Their handling of this issue has been dismissive and deeply disappointing. Transparency, integrity, and respect for governing documents should be a basic standard for any HOA management company. Unfortunately, that has not been my experience with CMA. Homeowners deserve better.

Experiencia negativa: This management company is great about issuing violations and collecting fines and terrible about actually managing. We’ve tried reaching out to get guidance and talk to them about a violation. Instead of responding and talking through it with us, we’re given silence and continuous fines with certified letters. HORRIBLE communicators unless it’s to address fines. Avoid. Avoid. Avoid.

Experiencia negativa: Google needs to come up with an option lower than 1 star. Response to your reply: No need we have been messaging back and forth for a couple days now. This is only adding to my request to google to come up with a rating lower than 1 star. Hoping Google can assist us here.

Experiencia negativa: Terrible management company, thank the good lord our community just finally got rid of them. If your looking for a company that over charges you on dues, complete lack of involvement, gives zero amenities, over charges for everything, this is your company.

Experiencia negativa: CMA took over the management of Angel Field West at Allen this month. The first thing they did is taking away the club house access without any communication and explanation. When calling the office, there is no clear answer either.

Experiencia negativa: I have been a board member of my HOA for the past six years, and I honestly cannot say anything positive about CMA. The service is absolutely dreadful, if you can even get it. Over the last six years, we’ve had four different property managers, each worse than the last. At one point, our electricity was turned off due to non-payment, and our pool was closed for three days because the manager failed to provide the correct billing address to the electric provider. No one at CMA managing our account noticed that we hadn’t received a monthly bill. The manager at the time merely told me she would look into it, but I had to call repeatedly to find out what was happening and get the situation resolved, finally having to contact our electric provider to find out the issue myself. Any requested bids or repair quotes take weeks or even months to obtain, and that's only after we have consistently asked for updates or reached out directly to the companies ourselves. There’s usually an excuse for the delays, but when you don’t receive a response from the property manager for weeks, or even months, despite several inquiries for updates, you’re left frustrated. Customer service is nearly nonexistent; most residents end up contacting board members for assistance because they cannot get a call back or response from CMA. Even after our board had multiple meetings with upper management and the vice president—who also changes regularly—we received promises that things would improve, yet they only seemed to get worse. I could continue to outline the numerous issues we’ve faced, and I have the emails from the past six years to support my claims. All I can say is to find another management company; almost anyone else would be better than CMA. They make grand promises but fail to deliver on the basics. Save yourself a lot of frustration and problems by steering clear of this company.

Experiencia negativa: These particular HOA is very bad in doing business you will think everyone those not have life or anything you are doing with your life, they expect you to work magic and act fast as if they do the same I requested to be approved on a tree to be planted in my front yard they told me it will take them a month to approved the request and they sent you a letter for violating thing that can be ignored but they aspect you to fix it right away Pls who ever is handling this HOA for Parkside village should really need to considered so many factors that we do have life and we can not act on anything just immediately and if you do not act on that they will fine you fee that will continuously recurring just a way to get all the money from your account. This is totally unacceptable pls fellow taxpayers be aware of this company they called them CMA I WILL CONTINUE TO WRITE THIS REVIEW UNTIL THEY CHANGE THERE WAYS

Experiencia negativa: This is worse HOA company. They are really rude and not understanding at all. I would love to shop for a better company for my community. I have lived in this communication since 2004. Nothing better to do then pick on the people, when they do not replace the community tress that have died and leave a blank spot for it.

Experiencia negativa: I live in Linden Hills in Little Elm, tx. I would like the HOA to do more writeups in this community. There's lots of rentals here and nobody is making people adhere to standards. There's yards that look like pastures, trash cans left outside and dead trees in front yards. Yet, I never see writeups on doors. I feel as though my fees are going towards nothing. Please do your job or start making these landlords monitor their renters

Experiencia positiva: I had left a negative review but as promised my requested has been acknowledged and fix thank you so much and the sign looks amazing. A neighborhood to be proud of thank you!

Experiencia negativa: They expect you to pay the due amount but never actually tell you how to do it almost like they enjoy charging overdue fees. Plus, I keep getting notices to paint the fence even though I've already done it. Probably the worst HOA ever in my opinion.

Experiencia fantástica: She is very kind, sweet and sincerely so I feel really comfortable and relaxed

Experiencia fantástica: My experience was excellent. Representative Shunda took the time to go above and beyond to research my complaint about my account activity. She was patient, respectful and I think she did everything possible to help me with my issue. Thanks!

Experiencia negativa: They're predatory and committed to doing the bare minimum for homeowners. Rowlett Texas agrees.

Experiencia fantástica: He answered my questions very professionally and cleared up all my doubts. At the same time, I was also told clearly the future payment methods and details. Thank you.

Experiencia fantástica: Customer service was great. The agent I spoke with was very pleasant and answered all my questions.

Experiencia negativa: Thought this company would better than our old one and I've been proven over and over that they are not. They won't respond to emails, they raised our fees (that supposedly the board approved) with NO prior notification which is illegal to not give a certain amount of days notice before they are due, and then they are supposed to give a grace period with increased fees and they have already charged everyone a delinquent fee. I haven't found a good property management company yet that isn't greedy and selfish and money hungry.

Experiencia fantástica: Shanna was so helpful and PATIENT! Thank her

Experiencia fantástica: After working in the home construction industry for many years, and also being on several HOA boards, I have found CMA, Community Management Association to be by far the best company with which I have been associated. They have made all of the management processes, including HOA annual dues payments, very, very easy. Thank you CMA!

Experiencia positiva: The gentleman I spoke with was friendly and he seemed genuinely interested in helping me. I was asking a question that I had no idea if CMA would know the answer, i.e. who do I contact regarding my property PID. He did not have the information I needed but he remained friendly and sounding caring. It was a long shot.

Experiencia negativa: It is one of the worse HOA I have to deal with it. I sent a work order request on 12/17/24. Im still waiting for them no to fix or replece the carport but at least sent sombody to take a look and cut it off. I understand that they have timework frame that almost never follow, but when it comes to something that is no only freaking anoyinh but also dangerous for poeple around. They should put a litle more efford.

Experiencia negativa: Worse HOA, it always takes forever to fix something.

Experiencia negativa: Worst HOA - paying so much money for them to not do anything. I have placed multiple work orders and called. All I get is a voice mail and nothing fixed.

Experiencia fantástica: We have lived in our current HOA of Oaktree since 01/2004. Initially, my wife Debra and I did not know what to expect in benefits of living in such a community. We read the entire HOA Agreement/Directives before Closing. It wasn’t long into our home we had fill-in forms for a couple trees we wanted removed out front Of house and again for Pool & Boat Park & Basketball side of house. Then there the Outside Paint color and Chimney Caps. In front of our home at Mailbox and Walkway at curb, we received a message for community to replace those areas of pavement or slabs needed to even the walkway so no one would trip and fall. The city poured the cement around Water Main to curb and we replaced 4 or 5 pads of walkway. We were given a reminder about our Alley Fence leaning & restraining. Last of the Architect Committee approvals was our Roof Shingle Weight & Color. During those years of interactions with past HOA companies and Boards of Directors, its always been our been an excellent relationship. Over years it was became more evident to our family as to why we were gaining so much more in benefits of living in such Guarded-Gated community. Our kids were able to roam for the most part freely in the community to play, meet their friends and to create memories. Limited Access to Solicitors, unwanted Guests, Drive-by’s of Realtors & Investment Bankers and others. We see the Value-Added to our property in how the Entrance is maintained, the Tree-Lined Streets & Walkways & Back Park Area, Manicured Yards, Homes well cared for and Alleys free of unsightly garbage or piles of underbrush or rundown fencing or uneven road pavement. We have a desirable community worth the extra few dollars to pay for. With the open Financial Books of the community’s Budget and how in my opinion they have been kept since 2004. I see this as still adding Value to our community’s property lines. Compared to other HOA COMMUNITIES here in Texas, but more so around other States in the Newsletter’s: Florida, Utah, etc., those stories of individual homeowners could bring you to tears or real anger at those HOA BOARDS. When especially when moved in to the HOA at financial obligation of dollars in changes after three or fours or if you are Retired and on a Fix or Planned Financial Outlay of cash per year or if you bought with the thought of a investment in Equity in the property, it almost makes you want to just throw your arms up and give up and/or “walk away!” Last thing can add which don’t do myself now but it did the first few years, is to Get Involved, Volunteer have literally more “skin in the game” of Board meetings. I talked Mr Hector this afternoon after receiving a few communications from the HOA Board and CMA using the words “assessment and Fees.” I was confused as to what I was to pay January 2025. Was a a one-time $985.73 Assessment or a semi-annually amount? And then did we still needed to pay the $840 Fee scheduled? Mr. Hector and I got off on good-footing with each other before even getting to this subject. He was very friendly, relatable, shared some common moments that gave us both a hearty tickle. Mr. Hector listen attentively to my “winded story” of why I was calling. He repeated back my questions and readily answered respectfully concerns. In this day and my age we only have phone automation and now possible A.I. answering our calls. It extremely a wonderful experience for a 71 year old to once again to Talk to a live human person on the phone. It on makes very sorry & sad for the future in communicating with live humans over the cell or other communication Media. I hope CMA keep personal in their business in the future… Mr. Hector represented CMA well this date. I’m looking forward to talking to him agin if I have an issue to resolve. Thank you for being there.

Experiencia fantástica: The gentleman with whom l corresponded was most helpful and courteous while taking the time to walk me through the procedure to pay the Homeowners fee. My compliments to this gentleman. Have a Blessed Day

Experiencia negativa: Update 12/7/2024: Still haven't received a refund on the extra fees, only partial refund. Will update the review until full refund is received. A yearly increase in HOA fees of 13%, while inflation is down from a high of 9%! We need to switch to Virtual HOA, more cost effective. Next step join the HOA board and plan the switch. This management company is an expert at charging fees, they think they are a financial institution. I don't think these reviews will help, we need to terminate the contract with them and find a better community management company. I will file complaints with the BBB and CFPB. I tried to resolve the late fees issue with them but they wouldn't they even wanted to place a lien on my property! The payment options they offer also come with fees unless you set up ACH. Edit 8/22/2024 they refunded $150 which doesn't cover all the late fees that they charged me. They also submitted my echeck payment wrong and charge me an additional $25 echeck return fee, i asked them several times to check with the payment processor as i copied my account number and routing number but they keep evading that. I'm drafting my BBB and CFPB complaints, once i have an update i will keep you posted so you can do the same. Update 9/16/2024 I paid $425 in fees and only received $150 in refund. The balance owed was $550 yet CMA Management had the pleasure of charging me $425 in fees, that's more than predatory lenders charge for a short term loan! I'm still waiting for a resolution, i submitted a complaint with the BBB next will be the CFPB. I encourage you to file complaints with the BBB and CFPB if you fall victim to this unprofessional property management company.

Experiencia fantástica: Good and Quick Service. Thanks.

Experiencia fantástica: I really appreciated the customer service support I got from the last person I spoke to , it was precise and was very helpful

Experiencia positiva: I called to put in a work order and just got voice mail so I’m hoping I get my problem solved soon as it’s a roof issue and it’s supposed to rain for the next 3 days

Experiencia negativa: Terrible management company. Very hard to get in touch with the right people. If you do get in touch with them, the responses are slow. They give you written instructions and then don't follow that process and fine you. Then I have to spend my time figuring it out for them. They only care to tack on fees that they emphasis are "HARD COSTS," like that means anything. You sent out a letter and it cost you $25??? Gouging and corruption at it's finest. I've been trying to get approved for flower beds for almost 2 years now and since our HOA changed companies ( I wasn't aware until too late), the thing I have been waiting approval for AFTER submitting docs, I get fined for. Then I'm given instructions to WAIT FOR A LETTER in an email and while waiting for that letter, I GET A FEE for $25 because I didn't do anything. Either fraud or utter incompetence. I don't know which one would be worse. I am literally debating to get on the HOA board again to just have the pleasure of firing these idiots. Oh, and they are sooo smug.

Experiencia negativa: This is the worst HOA management company I have ever had to deal with. I’m not sure why anyone would want to work here or how they sleep at night knowing they make other people’s lives miserable. These people have no empathy and no compassion. If you're in the hospital and dying and you receive a violation letter you better raise yourself back from the dead because they make no exceptions. Not sure how they have a 3 star rating, they must have reviews written by employees. If the home you are looking to purchase is located in a community managed by this company RUN. CMA Management, who hurt you? Why are you so mean?

Experiencia negativa: Terrible HOA! We are paying $75/ month for absolutely nothing. Neighborhood around us looks like crap. Garbage all over. Cars always parked covering the sidewalks. Can’t use the pool or the park because there is always fights and shootings. Only nice area is my street because myself and my neighbors communicate with each other. This HOA is straight up GARBAGE!

Experiencia negativa: The WORST management company I've ever dealt with. They don't email or send physical letters. They take forever to get anything approved or denied. They have to be harassed to actually get anything taken care of. You can never reach the department that you actually need to talk to. Our HOA Board will be firing them at the end of the contract.

Experiencia fantástica: I recently spent time on the phone with two very pleasant and informed ladies who work at CMA Management. Each time I called my questions were answered in a very polite and timely manner. I really appreciate all the help I have be given. Joseph

Experiencia negativa: If I could give less than a star on Google I would. Editing at the top now. I want a full audit/investigation into the Birmingham Farms HOA, and CMA management. We haven't received board elections results, and now they're complaining even more about our landscaping. These people should not have any sort of authority whatsoever in this country. My wife and I are first time home owners and just started getting violations for things that we fixed and provided evidence that we did and they still keep complaining. We can't afford the time, effort, or money to keep dealing with these predatory practices when we have work and life issues that we are trying to handle. If HOAs want to actually be genuine neighbors, they should try to help people work on their properties and issues rather than complaining we don't take pride in our home. I do take great pride in my home, but I have no faith in my HOA. Adding an additional comment. It seems they want to point out really obscure/dumb complaints about my house now. How about instead of making problems y'all make solutions? Y'all get -1 stars now. Go find something more purposeful to do than harassing people that have other home projects they need to fix. Edit #2. We will keep adding here to demonstrate the loss of value and rank hypocrisy caused by an HOA. We received notice in our neighborhood to paint faded numbers. The night of this, my wife and I walked around and noticed everyone has clearly marked address numbers. Today while getting lunch, we saw that the community's signs are faded. It is time that if they are going to try to enforce rules, that I better see them meet or exceed their own standards. This is a warning to them, and if they fail to fix this in 5 business days, they will be fined $50. If they want our home values to go up, then they need to lead the way. Otherwise they are a scam that is providing no value to my family.

Experiencia negativa: The property managers are awful. We were recently assigned Donna, who does not know how to solve problems. Wastes time and HOA funds; barks up the wrong tree, literally.

Experiencia negativa: Been trying for mos to get gate box access for visitors. If I don’t have gate remote I cannot gain access to the gate using my personal gate code. My daughters can’t get in. They either tailgate or I have to go and let them in. The only calls you get are missed calls.the HOA President is aware of the situation. Worst management company.

Experiencia negativa: Disgustingly horrible. I had previous issues with this company but the most recent was a violation that was resolved but never reinspected. They then sent a fee notice even though it was fixed. I called and also sent multiple emails but never received a response but they never missed sending a letter to notify me that the fee increased. To sell my home, I was forced to pay a ridiculous fine for a violation that was resolved within the 30 day notice

Experiencia negativa: don't buy house has this HOA company in there this company is Terrible Unreasonable company ！im so Regret buy my house in this HOA call Cma management HOA we are living so high HOA fees Community They are not what do you think they charge that much will have beset service！ they will give you best servers and not ！ get away HOA！

Experiencia fantástica: Hector & Jason did a great job helping me with how to make online HOA payment. Had to call couple of times as I struggled with process. They were very pleasant, patient & skilled. Thanks!

Experiencia negativa: Can fly a drone over peoples homes (illegal in the state of Texas) but can’t fix any of the common area at Northpointe in Saginaw. Sorry ethics.

Experiencia negativa: As a first time home buyer I was unaware of how horrible it could be to live in a neighborhood with a terrible HOA group. I now know when I buy my next home, which will be soon because of this company, I will do my research. We cut our grass weekly. We use TrueGreen because my neighbor has a yard full of weeds. We water our grass 3 times a week. This heat has been really hard on our yard this year. My neighbor tore my grass up with his big trucks and then laid grass over the spot from his backyard. Now I have a large patch of crab grass at the end of my yard. Our awesome HOA is now harassing me about a patch of crab grass that grows slightly faster than the rest of the grass. I am getting letters that my yard is not maintained because of this. When I asked if they really thought I got all the other grass cut and trimmed but not that section? They said I wouldn’t believe what some people do. Now I don’t care what other people do. What I do know is behind my home appears to be a unmaintained forest. It is scary coming home at night not knowing what could jump out. Also, the patch of grass they are taking a picture of is no higher than several yards I see in this neighborhood. Also how it that I keep getting letters as if it wasn’t cut since the last time they took a picture of it? Wouldn’t it be taller and growing wild. I feel this is unnecessary and the is is only one situation I have had with them. Life is too short to pay to have people hassling you about something like this. Get the people who actually don’t maintain their grass right??? Last, I have requested a call from management and no call. Very disappointed and please don’t move in a neighborhood managed by this company.

Experiencia negativa: Such an arrogant and impersonal company. I paid special assessment and they keep sending notices to "pay the assessment threatening accrued interest, etc. " when I asked them why they are sending people who have already paid this notice it was "oh we just send that out to everyone." Really? Very poor customer service.

Experiencia negativa: I am currently watching our neighborhood turn to a much lower quality community under CMA’s management. I have watched it for 14 years so I feel I have a pretty good sample size of their management. We have common grounds and all of them look like deserts where they have let all the grass die. They resod every other year and continue not to water. Complete bs management. I am currently waiting for a call back from our community manager but she doesn’t seem to return calls. Poor poor company. I would NEVER EVER buy a home in a neighborhood where they were the HOA!

Experiencia negativa: Absolutely the worst management company ever. They don’t keep up the community and have very unfair policies rules they enforce on certain people. Not a fan of someone telling me what to do about every small little thing and it’s my property. A total rip off. This extortion of home owners at its finest. This company needs to be closed and Lennar as well.

Experiencia negativa: This is an absolutely hell company to deal with! We love our home and our community, but they are literally the worst thing about where we live. Recieved a tree violation after the last storm in April where all DFW was severely impacted. The violation stated multiple trees. I filed an ACC within 2 weeks, but was unable to find trees, because every single city, county, HOA and homeowner was looking for the same. My ACC was denied because I did not name a nursery, even though I explained that I was unable to find one who would provide me with 2 trees. I finally found one in Arkansas! Resubmitted the ACC, it gets approved, and the trees are planted within 3 days of the approved! Right species, right size and right spec of trees. 30 days later my violation gets escalated to a final warning and now I am paying $25 per day! The reason? One of the tree that was replaced lost leaves as it was acclimating to the new soil withon 6 weeks of its planting. Needless to mention that the tree traveled from AK, we have had 100+ temps and no rain from the day the tree was planted. But they are demanding that I replace it AGAIN even though the tree is showing signs it is healthy and regrowing (I provided photos of the regrowth and photos of the regrown canopy). It has literally been 6 weeks folks, but CMA thinks that this tree is dead on arrival. Oh, and while they are at it, they added another tree that was not in the original violation. It is an 8 yo tree with a very established root system and is clearly healthy, but apparently it is too short. This tree was damaged in a storm 3 years ago and no one said anything about it until today. But it gets conveniently added to the violation after the fact, and the same deadline apply even though it was never included in the original violation. According to the CMA Rep, my violation is for "multiple trees" so any and every tree would be included, even if the issue occurs 2 or 3 months after the violation. I basically have an open violation for everything that relates to trees. The rep admited that the original violation is vague and that they did not include photos of the impacted trees because they had systems issues. What a joke of a company! May I add that all our parks have been missing trees for over 4 months. When I asked why, they said their is a tree shortage. I guess there are double standards and they are allowed to go months without fulfilling their obligations. Unfortunately, I may have to take them to court. It shouldn't be this difficult!

Experiencia positiva: Not the one I would recommend. had a bad experience when I have auto-pay for my dues with valid credit card, it did not get processed for the fault on their systems side and I was charged the penalty (waived later upon request) but not the notification reminder fee (what? and why? for the no fault of mine). The same card was used earlier and dues were paid, but they blame it on the card didnt get processed, while I had transactions before and after their said time running fine. and I dont find their try on the bank statement though. update: I got a call back and the penalty was taken down. increasing to 3 stars for solving my problem with good followup service, which 1* mgmt will lack. but will check if they can resolve the reliability of the systems and update the final review.

Experiencia fantástica: Maria very good. Helped me alot.

Experiencia negativa: This HOA management service is setting the bar very low. "Handle it yourself" is not the answer I was expecting from a company whose philosophy is "to care about the heart of the community and provide outstanding service." Uncooperative, lack of initiative to help solve problems, and total disregard of community complaints is all I've experienced thus far. UPDATE 8/8/24: I submitted a request to have my fence stained. The request was approved, yet I received a violation for staining the fence without permission. I had to send them the approval letter as proof. Why didn't they check my files before assuming I didn't get permission? Just another example of the poor quality service I have received from CMA. Meanwhile, no violations are being sent to those with broken down fences, unkempt lawns, and parking on the street. Such a disgrace.

Experiencia negativa: I received an HOA violation notice claiming my address signage was too faded, though it looked no different than others nearby. The photo provided in the HOA portal showed my sign was shadowed by a tree, unfairly highlighting the issue. While I've fixed the problem, I find it ironic that the HOA hasn't addressed the noticeably faded 'Birmingham' signage at the neighborhood entrance. Disappointed with the inconsistency and hoping for more fairness in enforcement.

Experiencia negativa: This is company is joke. Keeping sending me letters to me instead of my property management company, even I told them a million times. I'm out of state, I have my PM doing the management for me, stop sending letters to me.

Experiencia negativa: Update: CMA responded to my Google review, claiming they tried to reach me by phone. This is false. My phone number hasn't changed in over a decade, and they've had it since 2006. I haven't received any calls or voicemails from them. Instead, I received a notice to replace dead "trees" in my flower beds. This is another mistake. I don't have trees in my flower beds. They likely meant my two live landscape shrubs that require frequent pruning. This mistaken notice came from an unknowledgeable compliance employee. A competent employee should be knowledgeable in areas like architecture and landscaping. This brings me back to my original review. CMA Management is extremely inconsistent, which is unacceptable in property management. I've received multiple mistaken violation notices over the years, each requiring my time and effort to correct. Ignoring one of these mistakes in the past led to fines, attorneys, and my home nearly being auctioned off. Don't be fooled by their lip service responses to critical reviews. CMA Management IS consistent in their inconsistency. Due to this and their dismissive response to my review, I'm changing my rating from two stars to one. ORIGINAL REVIEW: This community management company is extremely inconsistent in managing my community & the representative that I attempted to make a suggestion to, along with providing feedback, became defensive with me via email.

Experiencia negativa: I owned a townhome in Kennesaw, GA that had CMA HOA and it was just a terribly experience. Very poor customer service that only care about making money. Overpriced montly fees and they only wanted to get any excuse to charge additional overprice fees.

Experiencia negativa: Terrible Management Company. I was turned over to a lawfirm for collections because I went on a big vacation, and I did not settle a one time assessment within 60 days. My credit score is 800 and I pay all my bills on time. They never contacted me via phone or email. This could have been handled much better. I don't see how this company is still operating. I will also file a complaint with the board of the HOA now.

Experiencia negativa: CMA IS A HORRIBLE MGMT CO. they’re NEVER working with the homeowners, only against them. They’re unreasonable & have ridiculous expectations when it comes to weather changes beyond our control (grass, fence slightly leaning) we live in texas and these are just common situations. You ask for a fee waiver perhaps you’re late a day or so & it’s NO, we waived your fee back in 2007! And don’t ask for a modification or patio cover,OMG they acted as though I was asking to build a nuclear plant. I DESPISE dealing with any and/or anyone in their staff. i wish we would get rid of them!!

Experiencia negativa: I would like to profess by saying, I have lived in the Hidden creek community since 2004 and never have I experienced this level of incompetency with a management company I received a notice from CMA in the dead of winter that my grass is dead and I need to resod. I called them and explained, “It is the DEAD of winter and the grass is dormant, it will look dead.” Come spring we resodded certain areas that looked like it did not survive last year’s brutal summer/drought. Devils Strip as it is known was hit the hardest and it did not help that a utility company dug it up. I have called several times explaining my predicament to Sandra at CMA and every time she would say “I will have Kimberly Brown or Christine Dayoc call you back”. I received a notice of Delinquency with a fine of $225.00. Never received a call back from anyone at CMA. Never got a clear-cut reason for the fine. Reading your reviews, it seems like I am not the only one battling this nonsense with CMA! I will be at our next HOA meeting pushing to replace CMA!

Experiencia negativa: CMA, is the worst management company in existence! In every response, they start with "according ...legal this and legal that..." blah blah. The truth, CMA, knowingly uses loopholes in the law to sue people for fines that are disputable and unnecessary. Then their next process is to lock people out of their accounts and prevent them from paying their annual assessment/ dues so that they can proceed to a legal action. There is nothing in the bylaws about locking a homeowner out of their account. Legally, fees are not collectible by lawsuits, but annual assessments are! That is why they lock you out and then refer you to a collection agency. They say they do it because of "third party.... blah blah" and nowhere in the bylaws is this action mentioned. In truth the other culprit is the HOA board and its members because they hire these pit bulls. They want their fellow homeowners in hock!

Experiencia fantástica: offices located near door

Experiencia negativa: Their autopayment system failed to deduct HOA fees this year in Jan, now they slapped not 1 or 2 but 3 late fee penalties along with with late fee interest (>10% /month). When I inquired this within our community it is NOT just me who is victim of this but there are more home owners. This is literally milking home owners of their money. Saddest part of this is home owners are paying for this. Very unfortunate that they do not have measures to stop something like this to happen.

Experiencia negativa: I don't expect world-class service from a HOA but dear god, these guys are so incompetent it's mind-boggling. It's almost a scam. I am sure I am not the only one being harassed by these guys. Please report CMA Mgmt to Better Business Bureau and your local authority.

Experiencia fantástica: Absolutely great people CMA

Experiencia fantástica: It has been a great experience with CMA thus far. They are prompt and professional. Hope it stays that way. Consistency matters.

Experiencia negativa: This is worst HOA , you can imagine. never work , and have them manage your property . I wish there is 0 star.

Experiencia negativa: These guys literally suck up everything. They do nothing yet charge significantly high amounts. Take Terrace @ Last Colinas townhomes... it's absolutely ridiculous. community does not even have pool, no club house, no gym and yet people pay $300 per month. My friends in the community left as the value of the houses are coming down significantly due to the HOA charges. new buyers are afraid.

Experiencia negativa: Horrible horrible !! Beware and stay away from this company. It's my own fault because I didn't do a research first before moving.

Experiencia negativa: What service?, you usually can’t find anybody but they are very good when it comes to charging their fees

Experiencia positiva: They are pretty responsive but who really needs them.

Experiencia negativa: 0 stars should be the actual rating. One of worst HOA management companies around, not fit for executing the HOA Management. Incompetent folks. Selective enforcement of rules and inconsistent behavior. They are prompt in raising unnecessary violation notices and even when homeowners addressed it, they don't close the violation and request home owner to send pictures instead of revisiting and resolving it.