Heywood Community HOA Management Company

Experiencia fantástica: Adriana’s reply was super speedy, and very helpful! Thank you!

Experiencia fantástica: My inquiry about my account was handled by Adriana promptly and quickly. Thanks!

Experiencia fantástica: Zhia and Amanda have been absolutely refreshing to work with. I have never dealt with a property management company that responds as quickly, competently and kindly. Thank you so much for making the process easier.

Experiencia fantástica: Needed a repair on the exterior of the townhome and Sydney helped make that happen. I was pleased with the service.

Experiencia fantástica: Sydney Anderson was so supportive and helpful with me being a new HOA member. I grately appreciated the help she offered and is still providing.

Experiencia fantástica: Carlee was so helpful answering my questions. She was very friendly. I called and got a voicemail and she called me back within 30 minutes.

Experiencia fantástica: After my mortgage company needed an update on the insurance policy for my townhouse, I went to the Heywood office, and they forwarded the policy to them. A few days later the mortgage company said they needed more. I contacted Sydney at Heywood Management by email and she forwarded me more information, which I forwarded to the mortgage company. This finally got resolved, thanks to everyone at Heywood Management.

Experiencia fantástica: Excellent customer service, timely response to emails and communication.

Experiencia fantástica: Amanda was great, quick to respond and helpful. I am a property manager and deal with a lot of HOAs, this one was very responsive. I even wrote them a note letting them know how great their website was and I felt was the best I had used for an HOA. Easy to use and when I had to leave and got get correct information, the website actually emailed me the work I had done so it picked right back up with the information already added and I was able to finish registering our tenant. Very pleased.

Experiencia fantástica: Heywood Property Management is a great company to have manage our community. I am on the board for my HOA for the past two year. I appreciate that they listen to us at considerately at our meetings. They are excellent at managing our finances and making sure our reserves as directed are making extra money. Thank you for providing such an excellent service!

Experiencia fantástica: I’ve enjoyed the interaction with the HOA reps for Heywood HOA. What very thoughtful and caring people.

Experiencia fantástica: I was very Happy with the quick response from Heywood Mgt after i sent in a request for work to be done installing a new A/C unit on our condo.

Experiencia fantástica: Great.. They got back to me quickly

Experiencia fantástica: The team was on point and communicative through the approval of my exterior paint. Always quick and courteous when I have inquiries!

Experiencia fantástica: Quick to respond and easy to deal with.

Experiencia fantástica: I had a service request and received a response within minutes, I consider that excellent service from my HOA! TY he service Company I required called me that day to confirm a convenient time for the service. The serviceman came at the time we agreed to and took care of my problem immediately! I was so pleased with prompt professional and friendly service by all parties. Excellent.

Experiencia fantástica: The staff at Heywood Management are a pleasure to work with as a home owner. They are responsive and helpful. Trevon is the representative for our HOA and he is a level headed, down to earth kind of person. He has common sense (which is rare these days) and good at problem solving!

Experiencia fantástica: ⭐⭐⭐⭐⭐ I had an excellent experience with Heywood management team! They were incredibly helpful and efficient when I needed assistance with my fees. Their communication was prompt, clear, and professional, and they made the entire process smooth and stress-free. I truly appreciate their support and dedication to serving the community. Thank you for going above and beyond!

Experiencia fantástica: Received fast replies to my questions about screen replacement and painting. So overall very satisfied.

Experiencia fantástica: Thank you to Heywood Community HOA Management Company for your diligent customer service and support. We really appreciate all that you do and the assistance you provided to me recently with regards to a question. Staff was immediately responsive and courteous. Glad to be working with this HOA!

Experiencia fantástica: Ariana answered our questions and helped us out. Very prompt responses over email. Also dealt with her in person. She is definitely an asset to Heywood!

Experiencia fantástica: Carlee is wonderful...always willing to help out with keeping our neighborhood issues!!

Experiencia fantástica: I have loved my experience working with the Heywood Community HOA! They are proactive and reach out after claims have been handled to again verify that everything was understood and to check if I have any other claims I want to submit!

Experiencia fantástica: They know their thing very well and cares like a family.

Experiencia negativa: My parent’s community HOA was recently transferred to Heywood, and the experience has been incredibly frustrating. The payment process is confusing, unclear, and far from transparent. They automatically switched my elderly parents to paperless billing without clearly notifying them, and ever since, every step of the payment process has felt unnecessarily complicated... late fees, admin fees, processing fees, you name it! Even the “convenient” payment options come with added charges. Auto-pay sounds helpful, but their own instructions warn that it won’t adjust if assessment amounts change. That means you can still get hit with penalties if you don’t manually update it in time. So if you’re switched to paperless billing without realizing it, you might not even see the statement. It honestly feels like the system is designed to make payments harder and find new ways to collect fees. Just unnecessarily complicated and unfair, especially for older homeowners who may not be comfortable with online systems. At this point, it’s hard to see what value this HOA provides beyond collecting payments and issuing fees. An HOA should make life easier for homeowners, not harder. Based on my family’s experience, this has been really disappointing and discouraging.

Experiencia positiva: I have been waiting over 6 months for a response to a violation they sent me about plants in Sonoma ranch. I was on the zoom meeting and asked if someone would call me the gentleman said if it wasnt to late ge would call that night or tomorrow morning as if 9 o'clock tonight he never called. As I'm handicapped and with my walker i don't want anymore plants in my yard it tangles up the wheels but i guess they just don't have the time. Ive sent you everything i have and it's not my fault that you didn't get records from the old HOA that my new landscaping was approved and i think they want me to tear it out. Just sad they won't contact a handicapped person to talk about anything

Experiencia negativa: Absolutely terrible management company. Replies to emails only when they want to charge you fees. Over a week of sending follow up emails trying to get a reply on a pool key replacement we already paid for but they won’t send. Terrible customer service. I’ve never dealt with a company with such awful follow up. I’m convinced that any good reviews are from their family and friends because there is no way we are all talking about the same management company otherwise.

Experiencia fantástica: Heywood has been a breath of fresh air for our community. Their customer service is excellent, and they always communicate well with both the board and homeowners. They’re responsive, professional, and truly care about the neighborhoods they manage.

Experiencia fantástica: Working with Heywood has been a great experience. They’re easy to reach and always helpful. What stands out most is their top-notch customer service—you can tell they’re dedicated. They also communicate well, keeping everyone in the loop on important updates.

Experiencia fantástica: Heywood Community HOA Management has been fantastic to work with! Their response time is always quick, and they’re incredibly professional. Whenever we’ve had an issue in the community, they’re right on it and make sure to get things done. Appreciate the level of service that Heywood Community provides!

Experiencia negativa: Good luck trying to call them to discuss anything. And that's all that really needs to be said here. They are number 1.

Experiencia negativa: Gate is always broken at Taos, unsafe, Heywood takes forever to reply, we pay over $300 in fees and honestly for what...our wonderful landscapers and a clean pool. To purchase a new gate key I don't even get to test it first and they are non-refundable? I love where I live but wish a better company managed us.

Experiencia fantástica: Carlee was super helpful providing answers for a property that Heywood manages. She was very nice on the phone, and got back to me very quickly! Thanks Carlee!

Experiencia fantástica: Heywood Community Management provides top-notch service with a knowledgeable and proactive team. They handle community needs efficiently, communicate clearly, and go above and beyond to ensure everything runs smoothly. Highly recommended!

Experiencia fantástica: We hired Heywood HOA Management to help our board. Not only have they helped us, but we haven't had a single manager change over since they took over 2 years ago. Thank you.

Experiencia fantástica: Carlee has been great to communicate with. Problems are quickly and efficiently resolved. I appreciate interacting with such a great communicator!

Experiencia negativa: I’ve had nothing but frustration dealing with this HOA. For the past few weeks, I tried calling multiple times to resolve an issue with my autopay, but no one would answer. When I finally got through, I mentioned the autopay problem, and the woman named Carly spoke to dismissively said, “That’s on you.” She then transferred me to someone named Brenda to leave a voicemail. While also calling I spoke to someone else and I understand that people work remotely, but it’s incredibly unprofessional to hear kids in the background while trying to handle payments. Communication is seriously lacking, and it feels like they make it harder than necessary to get simple issues resolved. There’s no clear way to access account information online, which forces residents to call in for basic details—only to be met with unhelpful responses. It shouldn’t be this difficult to pay dues on time. If you're considering moving into a community managed by this HOA, I’d recommend asking a lot of questions upfront about how they handle payments and communication—you’ll save yourself a lot of headaches.

Experiencia fantástica: I was reluctant at first when our HOA switched to Heywood but to be honest the change has been really refreshing. All these companies in town are owned by corporate america. Heywood is still a local company and I like supporting local businesses!

Experiencia fantástica: Thank you. Your entire team was very nice on the phone.

Experiencia fantástica: Heywood HOA management has been awesome to work with! Anytime we've had an issue they are super quick to help and actually care about getting things done. its so refreshing compared to other HOA companies I’ve dealt with!

Experiencia negativa: If I could leave zero stars I would. Terrible communication from Chris and Haywood property management. They don't take residents concerns seriously. They do not respond to questions in any kind of timely manner. They refuse to hold the HOA board accountable for anything and just allow them to operate with total impunity. Unequal enforcement of HOA policies? That's not a problem for Haywood. Residents vehicles being target for towing while other vehicles are in violation? Not their problem. Don't expect answers or resolutions if an issue occurs. They are not interested in resolving issues , they don't clearly answer questions if they answer them at all. If this is your property management company don't expect much. I'm told to keep dealing with Chris who has literally wasted 3 weeks going back and fourth, stringing me along,telling me he would get answers and never doing so. So basically I'm at a point where I feel as a resident I have no one that I can go to that is interested in assisting residents or clarifying the rules and enforcement policy of the HOA. I guess I'm just supposed to keep asking questions , waiting weeks for inadequate answers.from a company and property manager that has shown they are not interested in working with residents to look for solutions.

Experiencia fantástica: I had a wonderful experience working with Austin from Heywood Community Management. I needed some trees on their property trimmed as they were hanging over into my backyard and dangerously close to my pool. Austin was incredibly understanding and offered a fantastic solution to the problem. He arranged for his landscaping team to trim the trees all around, ensuring they remained balanced and well-groomed, which was important to avoid any potential issues with the trees leaning or falling. His professionalism and willingness to address my concerns were greatly appreciated. Working with Austin was a pleasure; he was responsive, gracious, and truly committed to finding a solution that worked for both parties. This kind of customer care is commendable and reflects positively on Heywood Community Management. Highly recommend!

Experiencia negativa: My home is at the end of a cul de sac and my property is up against HOA maintained space. There are two large sissoo trees less than 10 ft away from my home. Everyone knows that these trees are very problematic with their roots and the damage the roots can cause. I started seeing sprouts coming up in my side yard from the roots of the sissoo trees so I immediately contacted the HOA to ask what can be done about these. I explained my fear is that the roots will grow under my foundation and cause me foundation issues. I asked what could remedy this situation and I was told the property manager was getting quotes to resolve this issue. I followed back up 3 weeks later and they said that the property manager would get back to me on what the quotes showed. 2 weeks after that I still hadn't heard anything and I asked for direct contact information for the property manager. I called, left a voice mail with no response. I emailed asking for an update with no response. I wrote stating that if I dont hear back anything within 48 hours I will take that as the HOA taking no responsibility and sure enough there was no response. I have been waiting for almost 2 months for a solution. The sprouts off the roots are now 2 ft tall in my yard and I am going to have to attempt to cut the root on my side of the property. This has truly been the worst experience with a management company I have been involved with. there are plenty of other petty issues I have dealt with but none of them possibly damaging my property like this.

Experiencia negativa: I have had it with this HOA company! They rarely ever reply to any of our concerns or disputes for their ridiculous compliances. They continuously raise our monthly fees. They tell us its for the shingles on our roofs but I have been a homeowner for 4 years and have yet had the shingles on my roof replaced until recent they are only replacing shingles that are missing in the entire neighborhood. When I first moved in the HOA was $163 and in 4 years its at $215!!! David Heywood is damn near robbing us. This is the worst HOA ever!!!!!

Experiencia negativa: Terrible in every way. Stay away from them

Experiencia negativa: COMPANY IS A SCAM. SEND ME LETTERS ALL THE TIME ABOUT MY GRASS NOT BEING GREEN ENOUGH AND THE PROPERTY THEY MANAGE AT CORONADO RANCH LOOKS LIKE TRASH.. SO MUCH MONEY BEING SPENT AS A RENTER TOWARDS HOA AND I HAVE NO SAY SO IN WHAT HAPPENS WITH THE LETTERS. AT LEAST OPEN UP THE CORONADO PAGE BACK UP FOR THE PEOPLE WHO ARE PAYING OR DISMISS MY FEES EVERY MONTH.. ALSO: I PAY THE HOA FEES... WHY AM I NOT CONSIDERED A MEMBER? OR HAVE ACCESS AS AN OWNER? I HOPE YOU GO TO THE BOTTOM OF THE BUCKET LIST OF HOAS

Experiencia fantástica: Brenda was super helpful and so nice!! I really appreciated her understanding/willingness to help.

Experiencia fantástica: Carlee Collins responded quickly to my question and resolved my issue.

Experiencia fantástica: Carlee went out of the way to provide service for delivery of a key to our renters. Good work!

Experiencia negativa: Terrible in every way. Reported violations on 7/15/23 with follow up requests on 9/23/23, 11/21/23, 1/9/24 and 2/8/24. The first 2 requests we received the standard “We will look into it” with no follow up. The last 3 requests they didn’t even have the courtesy of a response. How do you run a business this way? You are being paid to provide a service to the community. Read all the previous comments and you will see that “unresponsive” is a very common theme. Also I just noticed their annual financial statement for our community lists every line item as a round number, in the accounting world that is a huge red flag. Next stop is BBB.

Experiencia negativa: What company opens at 10am then closes for lunch at 12-1? What a joke

Experiencia negativa: Communication is nonexistent. I’ve been contacted multiple times about a vague HOA violation and have reached out via phone and email asking for clarification for MONTHS so I can fix, I have never gotten an answer or response. Now they’re trying to charge me for it. I will not be paying.

Experiencia negativa: Horrible customer service experience. I have tried contacting support multiple days at different times and I keep getting a voicemail that they are not available. I have even emailed their support email and no response. I have been charged double payments for the HOA fee and I have never been able to contact the finance department. I have had to go straight to my bank to solve the issue and that is when I finally get a response from Heywood saying they want to charge me a fee for the return payment. The Heywood app is also beyond useless.

Experiencia fantástica: Heywood Community Management is one of THE most responsive HOA Management Teams. Their system to confirm current HOA fees is readily available and accurate. As a Realtor this is a valuable service. Carlee Collins was outstanding and very responsive to every request from my Seller and me! What a Delight! So helpful and accommodating! Thank you, Carlee for your professionalism! Greatly appreciated!

Experiencia negativa: I’m surprised this management company has been given 3.8 stars. They shouldn’t even get one star. These people have their own agenda and have no regard for the homeowners. They stick together and believe each others lies. The attorney’s Heywood uses has an “F” rating and aren’t even registered with the BBB. The companies they use for the properties are just as bad as they are. They say the communities are beautiful and great, however there are sinking pools and hot tubs. The county even came out and closed the pools due to bird feces everywhere and pool gates that didn’t lock. I’m pretty sure everyone involved is getting kickbacks. HORRIBLE HORRIBLE PEOPLE!!!!!!

Experiencia negativa: is billing us alongside another association with no legal reason to do so taking a toll on me and my parents living conditions we have called about termites our house being flooded due to negligence on their behalf and a lot of white cap mushrooms growing in public space in our community not to mention all the people who come in from outside our community jumping the fences to our pools and having parties this is the most ridiculous show of an HoA doing not even the bare minimum to help its community

Experiencia fantástica: Brenda from Heywood Community is excellent. She has provided the best customer service. Helping all the ways she can. ❤️

Experiencia negativa: I own the entity name Heywood Community Management and informed Larry Heywood of this on January 20, 2023. I have sent him a couple of emails allowing him 120 days to remove that name from the website, and all other areas he uses that name. I have sent a Cease & Desist letter in May of 2023, and he is still using my company name. I unfortunately live in a community where his management company helps our Board of Directors manage our HOA and I can tell you I would NEVER live in another HOA if they are the managing company. They ignore emails, they violate our governing documents when it suits them, and I have caught them in numerous lies. Telling us members in 2022 that the roof warranties were about to expire and after doing some research and contacting the roofing company, I discovered that the warranty had expired October 2020! He constantly says he’s been doing this for over 20 years, so don’t you think he knew that it had expired back then and there was no extended warranty plan purchased. Our HOA has spent approximately $15,000.00 repairing homeowners roofs and because of that our HOA acct has only $12,000.00. We would have $27,000.00 if they had done their job. This is just one area of this company. They are untrustworthy, incompetent, rude, and they are bullies.

Experiencia fantástica: Teri Calderon resolved my issue quickly and gave very thorough information. I appreciate the prompt reply and professionalism!

Experiencia fantástica: Thank you Leslie for processing my request quickly and efficiently! I appreciate your attention to detail and prompt response.

Experiencia negativa: We have a sick tree that had a larger tree behind it last year but it died from bark beetles so this year it received extra sun and the wind blew off old needles. The assn. made an assumption we weren’t watering and billed us $25 a month off of their assumption we weren’t watering. There have even been mushrooms in the grass. Tree is alive and has new growth so we don’t want to kill it, the assn planted it just before we moved in. Really angry that an assn can wrongully bill a homeowner to make extra money.

Experiencia negativa: Don't waist your time with them or anyone they work with . They do not like pets and do not care about safety or health . Do your research you will find they are bad news

Experiencia fantástica: As a homeowner in Chandler I always appreciate the professionalism of Brenda and Staff at Heywood Community Management. So thanks HCM for all that you do for us. Respectfully, David Valenti Chandler AZ

Experiencia fantástica: Mackenzie was great. Quick to respond and help in replacing a lost pool key.

Experiencia fantástica: Heywood takes excellent care of our neighborhood, Ashland Ranch. The grounds are always clean and well cared for, the parks are beautifully maintained, and any needed repairs are always done quickly. Brenda in the financial dept. recently helped me with a payment issue and was really nice and super fast to respond. Out of all of the HOA's I've lived in, Heywood has been the best management company out of all of them. Thanks guys and keep up the great work!

Experiencia fantástica: Mackenzie responded to my request very quickly. Her information was very thorough and informative. I was able to complete my request very quickly. I look forward to working with her again soon!

Experiencia fantástica: We reached out to Carlee at Heywood for a special gate code for our son's graduation party for the weekend. She responded right away and took care of it for us, even following up right before the party to make sure it worked. Thanks so much!!!

Experiencia fantástica: Mackenzie did a great job completing my request. Thanks so much!!!

Experiencia fantástica: Brenda was extremely helpful in resolving issues with fines that were placed in error. This helped remove them from the account and addressed prior severe mishandling by the HOA. Thanks, Brenda (& Austin)! Keep up the new streak of quality customer care!

Experiencia fantástica: In my experience working with Heywood Community Management, their professionalism and dedication are outstanding. Each team member is excellent, but Carlee Collins deserves special recognition. Carlee has always impressed me with her attention to detail, prompt responses, and commitment to client satisfaction. In the complex world of community management, Heywood Community Management stands out as a beacon of efficiency and integrity. I recommend their services for any community looking for seamless, attentive, and personable management.

Experiencia fantástica: Thanks Brenda for all your help you were so helpful.

Experiencia fantástica: Brenda Professiona Polite and very efficient. She followed up issue till the end. Thank you so much

Experiencia fantástica: I have had to reach out three times to the HOA. Once for Solar Panel approval and two times to have a disc golf basket repaired that was vandalized. Both times Kevin was very responsive and the disc golf course was fixed immediately. Heywood Community Management and Kevin are the best I have worked with as a home owner.

Experiencia fantástica: Thank you for your prompt response to my service request to ensure the issue at hand got resolved in a timely manner. Your efforts are greatly appreciated….. keep up the good work!

Experiencia fantástica: Carlee was amazing and took care of our gate opener! Thank. You

Experiencia fantástica: Thank you. they did an good job walking me through the process of selling my home. selling a home is stressful enough not to mention everything necessary with the hoa requirements. i appreciate them helping me figure everything out I needed for a smooth transaction.

Experiencia fantástica: Heywood HOA Management is amazing. Everyone in the company is respectful and ready to accommodate others' needs. They go above and beyond to make sure their clients are comfortable and happy.

Experiencia fantástica: Awesome customer service , got all my questions answered !!Thanks

Experiencia fantástica: You MUST hire Heywood management if you need a good HOA management company. They are knowledgeable and provide the best value in the industry. I was referred to them by a friend and have been grateful ever since.

Experiencia negativa: The neighborhood at Remington Heights and empire Estates has really gone downhill. The HOA here is not taking care of the property and the streets. It is very trashy. Whenever I informed them of broken branches they never come by to pick them up for weeks if at all and then sometimes when they trim the trees which is very rare, the damage, the plants in the front yard and don’t say anything

Experiencia negativa: Terrible company. Lies about everything, doesn't care about taking care of the things that actually matter. Like why worry about roofs that need to be repaired/replaced when there are "thin" spots of gravel. Why care that one of the swimming pools is literally sinking when they can care more about hiring a company to paint the complex. Oh and they STEAL MONEY! Allow claims to go through but any extra money that is left over magically disappears and they cannot account for the missing funds. Steve is a terrible human who harasses homeowners and uses profanity towards them. Steve also decided to give themselves a raise after the entire complex wants them gone.

Experiencia negativa: If I could give zero stars I would. Steve with Heywood HOA is the problem. They have treated property owners terribly and is stealing money from the HOA. Its interesting that they pick and choose which claims to "accept" and which ones they deny solely on how much money they can skim off the top. Steve was given a raise recently when they shouldn't even be allowed to continue working. All over terrible and this management company should consider either firing Steve or be up front and honest about how they only care about the money they can steal.

Experiencia negativa: I’ve worked with this company first hand as a resident in the community they manage and can honestly say they will do anything to avoid from having to do their job. They provide poor customer service and are not concerned with the choice of the community. Would look elsewhere for HOA management support

Experiencia negativa: The property manager rarely answer phone calls and the front desk only transfers the call and know nothing. On top of that, they either don't respond emails and take a century to do so. Any request you put in, don't even expect it will get fixed.

Experiencia negativa: Communication is subpar. Confirming they’re working on requests, and providing periodic status updates is a very normal thing for a company to do, but it doesn’t happen here in my experience. I have to chase the admin down and literally tell her to go read past emails to remind herself what they’re supposed to be doing. A nearby community is managed by Heywood and it looks much nicer, so I know Heywood is not a total loss. It’s just hard to get stuff done around here for some reason.

Experiencia negativa: Terrible company can never get a call back, they change the pool key in the community and want additional money to send the new one.

Experiencia negativa: They really don't know how to manage the vendors (landscape, pool maintenance, etc) very effectively... That's their biggest weakness!

Experiencia negativa: Late pay on HOA bills, slow response time, emergency weekend assistance unresponsive.

Experiencia negativa: Awful response time and communication with homeowners. When issues are reported it takes months to get things resolved. I shouldn't have to keep reminding them that the issue hasn't been resolved or checking on the status of things because nothing has been done after weeks/months of not hearing back.

Experiencia negativa: Terrible HOA management company. Non responsive and worthless. I don’t recommend them at all for anyone looking for an HOA company. We used them for our small community and now in the process of getting rid of them since the majority of the costs for the HOA went to their “management fees.”

Experiencia negativa: I’ve been waiting 3+ weeks for a follow up on a few concerns I have. I called and was told “Yeah I’ll respond to your emails” and never received anything. Very unprofessional.

Experiencia fantástica: Austin and Brie are a pleasure to work with. Professional, courteous and efficient.

Experiencia negativa: 9 out of 10.. would not recommend.

Experiencia negativa: I have had ongoing issues with our neighbors and it appears the communication line has been broken with the emails I have been sending to Dave about the neighbors lights shining in our windows over the wall height. I’m looking for some sort of resolution and came here to post about it.

Experiencia negativa: I’ve been waiting over 6 months for a roof repair. And two years ago they said they would repair my storage shed, but that has yet to happen. Only hire this company if you want to dish out over $230 a month for absolutely no reason.

Experiencia negativa: Mountains out of molehills people...I pray you find happiness and don't waste your precious ego on porch trinkets. #DO BETTER!

Experiencia negativa: Let me tell you about this association Since Ms. brie it’s always at lunch never available to answer the Phone they charge me a fee for parking on the street ? They never show me proof of the car nothing at all . They just told me it was my car and gave me a Fee which I don’t even think it’s fair I been living here 6 years never had any type of problem everyone parks their car infront of their house I’ll tell you why the homeless people steal everything from you !one night I was coming home and a homeless man tried getting into my car with me inside I had to call the cops. It’s not fair the they are giving people fees but they don’t show proof the it was my car actually park there. ? So good luck with this people because till this day none seem to help me or show me proof .

Experiencia negativa: I thought the purpose of having an HOA was to ensure the outside of your property and common areas are well maintained and look nice. That does not seem to be what this HOA has in mind. I pay $150 a month, and I can’t even get an estimate on how long it would take to remove a tree branch blocking my front door and walkway that is supposed to be handled by the HOA as of the agreement. The weekly landscaping is mediocre at best. Landscapers leave garbage around the property and don’t even clean up trimmings from the landscaping they do. HOA doesn’t seem to care about anything at all, and they can’t even be bothered to return communications. Terrible management company. Extremely rude customer service.

Experiencia fantástica: Personnel were very friendly and responded to my request in an expeditious manner.

Experiencia negativa: Truly terrible HOA management company, all they do is collect dues. They are non responsive to the board, they use overpriced contractors who do lackluster work. This is probably one of the worst management companies in the valley.