1st Choice Properties, llc

Experiencia fantástica: I have worked with 1st Choice Properties for over a decade now between various rental properties purchased and managed. I have also worked with numerous other property management companies in this industry during this same period, and the team at 1st Choice consistently goes above and beyond to check every box one could ask for when looking to partner with a strong property management company. From their responsiveness and flexibility when trying to navigate certain scenarios to overall accountability, I can easily say they are a true 'one stop shop' and long term solution! Despite never having met in person and being located several states away, I truly feel like they are family! I'm constantly thankful for Sharise, Andretta, Merv and the entire team who know what it means to still put a level of humanity first when it comes to operating a business!

Experiencia fantástica: My company provides private lending options for flippers nationwide, and after a borrower default, we were left with seven properties in Alabama. 1st Choice Properties was highly recommended by our attorney, and we have been with them for over three years now. They have been instrumental in getting these properties rent-ready and occupied, moving us from negative cash flow to breaking even. We would be facing major financial constraints without their help. Their repair costs and management rates are reasonable and competitive with other markets, but the communication from Sharise and her team is what truly stands out. Sharise is awesome and always goes above and beyond. Thank you to the entire 1st Choice team for everything.

Experiencia fantástica: I am writing to share my experience as a resident with First Choice Properties over the past six years and formally requested a transfer to a new property. Throughout my time as a resident, I have had a very positive experience. In particular, I had the pleasure of working with Amaury, who was exceptionally pleasant, professional, and informative during the entire process. He made me feel truly heard regarding the new residence I am looking forward to moving into. Amaury went above and beyond to ensure that I was completely satisfied, and his dedication made the transition process smooth and reassuring. Overall, First Choice Properties has made my renting experience easy and enjoyable. I would highly recommend your company based on the excellent service I have received.

Experiencia fantástica: This is one of the best rental companies I’ve rented from thus far. when it concerns any issues or concerns property maintenance. Every maintenance order I have reported is completed and the issue is successfully addressed in a timely manner. Service is accessed and complete quickly... once work order are complete staff always contacts asking if the job was complete and if any other issues need to be reported.. I really appreciate the communication as a tented.

Experiencia fantástica: Amaury has been exceptional throughout the entire process from start to finish. He has been informative, punctual, and extremely considerate in all interactions we have had!! Thank you again for your assistance.

Experiencia negativa: This place is a joke! Your telling me for a home that cost 2,000 a month to rent ALL APPLICANTS have to make 6,000 a month!??? No wonder homes are sitting empty for so long. Oh yeah don’t trust them when they say PRE-APPROVED, that doesn’t mean what you think it does for this company!!! The preapproval is just when they make you pay 65.00 a piece for every person over 18 in the home and your application! If I could give less than 1 star I would!

Experiencia fantástica: Amaury has done a wonderful job.

Experiencia fantástica: Amaury has a nice personality and he has been there every step of the way, and I thank him for it.

Experiencia fantástica: Mr. Amaury Hernandez was a big help . He kept his promises and followed up with me as he said and I really appreciate his urgency and help!

Experiencia fantástica: Amaury was so nice and patient with me and my husband, after we understood the long process that it take to rent a home with 1st choice properties, You can say we been under a rock, we stayed at our last rental 5 years and renting a home has very much changed, But Amaury made it all okay and he didn’t give up on us. I really appreciate the effort he put in to make us happy!

Experiencia fantástica: I’ve had the pleasure of working with Dayli on my lease. Dayli did a great job gathering the information I needed and answering my questions. It was a very smooth and positive process.

Experiencia negativa: First off, I’d like to say getting this place was strenuous and lengthy but the lady I worked with was super helpful. Moreover, let’s talk about the condition of the property and the company’s willingness to repair things. Every time I place a “meld” about electrical issues it gets deleted by the manager so they won’t have to come out and the repairs that has been completed are mediocre and above all they trust to tack mysterious fees on you. And every time I try to contact someone in the office, they’re always conveniently unavailable. You have to take care of everything yourself. Which makes you wonder, what the whole point of maintenance is. And I guarantee something will mysteriously happen to my deposit when it’s time for me to collect it. This whole experience has been a 4.5/10 living here. I’m so disappointed.

Experiencia fantástica: The leasing agent, Amaury is wonderful. He's a very meticulous, caring, thorough, thoughtful person. He cares about potential tenants in a personal way. He's kind, gracious and answers your questions, even if he has to ask someone else. I've enjoyed working with Amaury on this journey. Thank you 1st Choice Properties.

Experiencia negativa: Frustratingly slow and careless process. As a working professional, this delay directly disrupted my business move and cost me valuable time. I applied over a week ago, submitted everything promptly, and still received no timely follow-up. On top of that, my address was entered incorrectly, a careless mistake that held up verification and made the process even longer. No one should have to chase a property manager for basic communication or wait nearly two weeks just to be acknowledged. Not to mention they make you do a zoom call to show your current place, which I find invasive. I’ve since secured housing elsewhere with a company that handled the entire process from application to lease signing in under 72 hours. If you value efficiency, organization, and professionalism, I wouldn’t recommend relying on this team.

Experiencia negativa: WARNING: Do not rent with this company. I had a HORRENDOUS experience renting from them and want to save others the headache. Shortly after moving in, I was told the homeowner wanted to sell the house—something they knew from the beginning, since I later discovered the home had been listed for sale before I even signed the lease. Because of that, they began scheduling multiple showings. I work from home and explained how disruptive this was. Andretta’s response was basically, “deal with it, you don’t own the house.” At one point, she even lied and said I followed people around during showings—impossible, since I was working and have proof. Following that, they tried to tell me I couldn’t be home during the showings. Imagine paying $1,685/month to be told you must leave your own home. I read the lease and confirmed with an attorney that I had every right to remain there. After I pushed back, they tried to smooth things over by offering me… a $100 Amazon gift card. The unprofessionalism was laughable. Katie asked me to leave during showings after the false accusations Andretta made, which made no sense at all. Andretta routinely screamed and argued, then excused it by saying “that’s just how I talk.” On another occasion, after I specifically requested not to deal with Andretta, she literally sat silently in the room while Katie spoke to me—like middle school behavior—before interrupting anyway. When I visited the office again, Andretta came out after I asked for Katie and said, “oh I just wanted to put a face with a name.” I repeatedly asked to speak with someone above her, but those requests were ignored. This group displayed immaturity, dishonesty, and flat-out disrespect at every turn. I was relieved when the house finally sold and I no longer had to deal with them. Bottom line: BEWARE. These are not professionals, and I would not recommend this company to anyone. UPDATE: As you can see from the “owner’s” response, she claims they provide excellent customer service. That’s simply not true—I have recordings of screaming matches with Andretta to prove otherwise. I also have documentation showing the house was listed for sale before I even rented it, so it’s clear that was the plan from the start. The emails show I was never accommodated during the constant showings, which is exactly why I was given a gift card as compensation for the hassle. On top of that, I was told I couldn’t be present during showings, even though that is nowhere in the lease. I can provide the lease itself, which further shows how many of the terms you all chose not to abide by. It’s also telling that I’m now being offered the chance to “speak with someone,” when during my entire tenancy I was denied that right and forced to deal with Katie alone. And yes, I am writing this review a year later—because I always intended to warn others of my experience, and I was reminded of just how bad it was when your company came up again today. The response I received shows no accountability whatsoever and only highlights the lack of professionalism and customer service I dealt with. I’m grateful I’ve moved on, but I want others to know exactly how terrible this company was—and clearly still is.

Experiencia fantástica: Everyone who worked with me in the process of leasing our home was great. Special thanks to Dayli, Katie and Janet for answering all of my questions during the application process. They were all very knowledgeable and answered my questions respectfully and treated me like they really cared. It's a leased home, and there's always challenges with the property in the beginning. We're still trying to figure out how to submit maintenance requests for a long list of discrepancies we've found during our actual move in, beyond the occupancy review on day one. It asks me to request an invite, when I click on it I never get the invite. I'm sure we will figure it all out as we go forward. 1st choice, so far has been the best management company we've worked with in this area.

Experiencia fantástica: Amaury was an incredible help throughout the entire rental process. From the very beginning, he was attentive, professional, and truly committed to making sure everything went smoothly. He guided me through each step, helped me get approved quickly, and made the move-in process stress-free.

Experiencia fantástica: Dayli was very helpful and patient. I appreciate her help.

Experiencia fantástica: We've been renting here a year and just renewed for another 2. Dayli was super helpful in getting the lease resigned when there were technical issues with docusign/buildium.

Experiencia fantástica: This is a good company to rent from I been a tenant for two years and they have great customer service and good communication as well… you won’t be disappointed renting from them.

Experiencia fantástica: I will highly recommend coming to them about any information regarding to getting a house or any type of questions you may have concerning of getting a house

Experiencia fantástica: Dayli was an absolute pleasure to work with! She took the time to explain the process in detail and answered all of my (many) questions with patience and clarity. It’s people like her who inspire customer loyalty, someone who truly understands the everyday consumer, remains patient, and genuinely enjoys helping others navigate the process. Thank you again!

Experiencia fantástica: 10/10! You will not be disappointed choosing to rent from 1st Choice! They are so understanding with their tenants. Eric is great to work with and Jessica is an AMAZING agent who helped me through the process and made it seamless! The whole process took only about 2weeks! Best rental company I’ve experienced thus far!

Experiencia fantástica: The Agent I spoke with was VERY INFORMATIVE and helped me understand so much about the process to apply.

Experiencia fantástica: Mr. Amaury Hernandez & Mrs. Jessica Were Both Amazing! The Entire Staff Was Very Professional. The Home I’ve Been Approved For Is Really Nice! Thank You For Everything! -Jalesa

Experiencia fantástica: 1st Choice properties staff goes above and beyond for their tenets.

Experiencia fantástica: They are very professional and courteous as well as understanding especially Mr. Eric. The team is always there for you and understands life happens.

Experiencia fantástica: The leasing agent Ammory was absolutely amazing from start to finish. He went above nd beyond to help me through all of my moving process. He did everything that needed to be done. Which really meant a lot to me especially with me not being there in Alabama.

Experiencia fantástica: Jessica G. Was very thorough and helpful throughout the Rental process. She’s definitely an Asset!

Experiencia fantástica: Jessica Gomez services was literally more than I have ever experience. I recommend her to anyone looking to rent a home. Sincerely, Tamera Carter

Experiencia fantástica: First choice has been efficient, pleasant, and easy to work with through our application and move process

Experiencia negativa: I was more upset about how in order to view a property you have to go through a third party and pay to use their services. I don't want to waste my money. Why do I need to spend money to view property

Experiencia fantástica: Thank you Mrs Janet for wonderful service

Experiencia negativa: After paying application fee and beung told we was approved. First choice cintinued to give a paper work run around. This company makes money on your back gound checks and then proceeds to make sure you still have no place to stay. Jessica Gomez needs to lose thier realtors licenses. Alabama realtors are the worst there is.

Experiencia negativa: Unit 4509 Oak Drive: I haven’t been in my place a week and I’m already disgusted and ready to go!!! First of all when I did my initial walk through roaches were all over the place but after Angel assured me it would be handled prior to moving in I went ahead and still went through even though something in my head told me not to. I went back to the house with my movers to start moving and everything was an absolute mess!! Spiders still in the exact same spot from when I did my first walk through, dead and living bugs all in the kitchen drawers/cabinets, yard not touched at all, carpet stains, holes still the wall, dead roaches painted over, just horrible. I called the property manager and she claimed they did a walk through twice therefore they can’t go back and but there’s no way I’ll believe they did anything to this home. Mind you all I’ve been doing is transporting my stuff I haven’t even slept here yet and have all these issues!! Even after their walk through I still seen a roach and they didn’t do anything to the yard but have all these guidelines for the move-out clean (shampoo carpet, wipe down cabinets, repair damages, etc). Literally an absolute joke and not what I expected at all for my first house experience, after this I’d go back to an apartment ANYDAY. It’s so outrageous that I haven’t even been here a WEEK and already have to do a full deep clean, call an exterminator, AND get the lawn together. I wouldn’t recommend 1st choice to my worst enemy. I really blame myself because my gut told me to run from this house when I seen the 1st bug but i was so happy to be in a house. Wow Update: It’s November & I’m still having issues and finding new things wrong with the home. I was never sent out an initial inspection (apparently I was supposed to get one). When I got in contact with management to get proof of the “inspection” they did this was the response from one of the property managers. If my initials pictures isn’t necessary I’d hate to see how she lives. To me it just seems like they bullshit so the owner doesn’t have to come out of pocket for repairs because of financial issues. This has been the worst property management company I’ve ever dealt with. What’s the point of being in a management position if it’s nothing but complaints when it’s time to actually work? I’d advise you guys to look around and research before choosing First Choice & I hope the experience is better than mine.

Experiencia negativa: They make their money off the application fees. I can see the other bad reviews about them denying people due to Not having enough credit history or active accounts on the credit report. I Applied for a house and I have good credit and I know for a fact I have enough credit history. These people expect you to have Several collections accounts or open accounts on your credit report instead of just focusing on the credit score itself and the one or two open accounts I am currently paying on time that I Never missed a payment on and always pay on time. I’ll NEVER recommend this company to anyone, especially if you are using a Housing Voucher, they will obviously find a reason to deny you.

Experiencia fantástica: Jessica Gomez really really was the perfect agent. She was patient with me through the process. Thanks Jessica so much ‼️‼️

Experiencia negativa: Do not do business with this company. Trust me you’ll thank me later. Very poor customer service and to lazy to actually do their jobs.

Experiencia fantástica: Jessica G. Is the best to be assisted by. She answered all my questions with no problem and guided me through my rental progress

Experiencia fantástica: Jessica is the best. The whole team are wonderful people.

Experiencia fantástica: Jessica is very Professional and made the approval process a breeze!!! I would recommend anyone looking to lease or buy to her and 1st Choice Properties.

Experiencia negativa: If I could give zero stars, I would. My experience with this rental company was deeply frustrating and unacceptable. Throughout my tenancy, I submitted multiple maintenance requests for issues including mold on the walls—an issue that was never properly addressed. One request was even denied outright by a property manager. I was consistently ignored or given vague, non-committal responses with no real action taken. Upon moving out, I was shocked to receive notice that not only was my entire security deposit being withheld, but I was being charged an additional $1,550 for repainting due to "dark spots" on the wall—spots that were clearly mold I had reported numerous times. Despite my repeated attempts to get clear answers, I was met with silence or vague explanations for over a month. I eventually did recover my full deposit, but only after persistent follow-up and pressure. No tenant should have to fight this hard for what is legally theirs. Beware of this company. If you rent from them, document everything, insist on written responses, and stay vigilant—especially when it comes to unresolved maintenance issues. Their lack of accountability and failure to uphold basic standards of habitability raise serious concerns.

Experiencia negativa: One star is to high. First of all it was a complete hassle to even get a place. The first house I looked at we were approved then a week before we moved in the house was no long available because another tenant moved in. Maintenance is awful, took 2 weeks to get out sink unclogged, they “fixed” our air conditioner in the summer 3 times. They “fixed” our back door lock. On march 1 they told us we had 60 days to make a decision on renewal. Our renewal was 60 days from March 1, the email was sent to me at 4:45Pm March 1 when the office closed at 5:00. Giving me 15 minutes to make a decision. Tried to charge me for a maintenance charge my first week here when outlets weren’t working. After I told them I wasn’t renewing they have pestered me about renewing. And charged me a 30$ renewal fee. Charged me a 50 dollar fee for not having the correct corporate office address on my insurance policy, when I asked “how long has the address been wrong?” They told me since I got the policy. Why didn’t you tell me that the day i submitted my policy. I would not recommend my dog or a homeless man to rent from this company.

Experiencia negativa: House failed inspection 2 times due to it being mold in basement, mold up under carpet also in the roof due to bad roof. I asked for a transfer even offered to not renew my lease so I can transfer to another property they basically told me i wouldn't be able to rent through them again due to my complaints. Do not apply especially if your receiving sec 8. They will charge you for making melds and add a 75$ late fee every month which is crazy and make your bill higher than your rent portion. They don't care about there customers at all.

Experiencia fantástica: Great experience. Very helpful and provided detailed information and instructions.

Experiencia negativa: Horrible company to rent with would not recommend to any one they also have horrible communication.

Experiencia fantástica: Angel was literally an angel!° She made the experience extremely well and I would do it all over again with the same leasing agent

Experiencia fantástica: Everything they did for me I gladly thanks them

Experiencia fantástica: My experience was excellent, Jessica answered all my questions no matter how many time I called and updated me soon as she knew something.

Experiencia fantástica: I would like to acknowledge all the effort and patience and professionalism of the staff at 1st choice properties especially Janet Quiroz for her outstanding work finding a wonderful place for me and my family. Thank all of you for your kindness and my new home ❤️

Experiencia fantástica: Consistent, knowledgable, and helpful. I appreciate all the staff's professionalism and ability to manage properties effectively. This team is very reliable and I know I am in good hands with them!

Experiencia negativa: I've been watching this company in particular for almost 2 years, before I ever moved here, because I would always see Eric on the listings, but after reading these reviews I'm definitely looking elsewhere. I've never in my life seen such unprofessional etiquette where the company themselves reply in the reviews telling the tenants business. Major NO for me!

Experiencia negativa: Do not waste your time doing an application they will tell you one thing and then deny you. Teresa Riley has a nasty attitude and when asked a question about something they said she gets confused. They are just letting people put in apps and denying them so they can run up the application fee. They say they run equifax but the denial says transunion and when asked for a copy of the credit report because you are looking at it currently and the score is past the requirement she says well it was locked and they won’t provide a copy of that report They contacted me to unlock my card to process the app. But claims my equifax was locked they didn’t call me to unlock that and said well even if my score was meeting it was locked! And I think it’s bait cause the house literally still avail and was supposed to be ready and still not plus I knew something when I asked was an application on the house they said yeah still pending and I called a wk asking the same question before applying but they processed my app in 1 day literally a SCAM

Experiencia fantástica: Angel was AMAZING!!! She was there keeping me updated every step of the way. She made sure to stay on top of things, so I would be aware of what was happening & contacted me as soon as the property was available to view! We worked together and I was able to secure a home I came across just looking & fell in love with, BEFORE I even knew I had to move!

Experiencia negativa: They were untruthful in the beginning telling us that a score of 580 was all that was required when in fact my score was way above that plus I had more than enough income...enter in at your own risk but not recommended!!

Experiencia negativa: 4 months and I see why ppl don’t stay I wish with all my heart I wouldn’t of gotten in this place but I’m finna find out who I can call because this is bull shit hot water didn’t work when I did a walk through told them about it then the shower in the bathroom didn’t work shower doesn’t work and it’s still not working

Experiencia fantástica: Every question i had was answered right away and the communication was amazing about getting back quickly and answered every part of the question and never left you wondering.

Experiencia fantástica: Jessica was very helpful and patient with me she did a good job

Experiencia negativa: I had a bad experience with 1st Choice. Was told I was denied for not having active credit. So I called to verify that they had the correct information, cause obviously that’s wrong. Teresa (leasing agent) was so nasty and rude. Telling me I was denied for another reason, so I asked what was the other reason?..she gets snarky and starts reading and says I had missed payments in 2021 and I hung up. After she said that there was no reason for us to go any further. At that point she was just saying something to get me off the phone after I had asked for a copy of the report…it’s illegal to deny. Which of course she did…I will be seeking reimbursement for the $65 fee. No reason to be so nasty to someone for asking a question.

Experiencia fantástica: I worked with Ms Angelica and she was awesome through the whole process! She was very patient and helped me with all of my concerns. She was always polite and joyful!

Experiencia negativa: I really feel like I wasted my money 60 dollars on this credit check because my background is very very good I never had eviction never been in jail A couple of points of my credit score fell like they still could have help me even I explained that I have 30 days to move in I have 2 incomes instead, I got rushed off the phone

Experiencia fantástica: The approval process was great! Jessica Gomez helped me at every turn and was very swift!

Experiencia fantástica: Jessica was amazing she was kind and patient and made the process smooth. I am excited to be working with them and look forward to moving in my new place

Experiencia fantástica: Everyone is great and go to great lengths to make sure you are taken care of through the whole process and follow up after the fact just to make sure everything is good with you

Experiencia negativa: 1. **Limited Transparency on Fees**: While many properties boast "no deposit" and "no application fee" options, it’s important to clarify the fine print or if there are any hidden costs. Tenants may appreciate more upfront transparency on whether these are temporary promotions or part of a longer-term strategy 2. **Outdated Website Design**: The website for 1st Choice Properties is functional but could use a modern design refresh to improve user experience. Simple updates to navigation or search functionality would make browsing for properties easier, particularly for users unfamiliar 3. **Availability Issues**: Some homes are listed as "coming soon" without clear timelines for availability. While this helps attract interest, tenants might prefer more precise dates for when properties will be ready for move-in 4. **Narrow Range of Property Types**: The majority of the listings are single-family homes, which limits options for those seeking smaller apartments or more affordable housing. Expanding into multi-family units or more budget-friendly options could attract a broader tenants Overall I recommend this company a 1/10 there are multiple improvements that can made including being more transparent and upfront with their tenants.

Experiencia fantástica: The first time I didn’t make enough income and the agent told me try again next month and they would keep me in mind. The agent angel work day in night to make sure my family was able to get a home. The maintenance is amazing they will come out the same day or the next I respect because they always want to make sure sum one is home…

Experiencia fantástica: Absolutely love my new home and adjusted quickly! Angel help with my application and made everything easy. I also received a new set of pots and pans once I moved in and I love them. Staff is amazing and will highly recommend them to family and friends!!

Experiencia fantástica: My great experience with first choice had been meeting the incredible people that work there ms . Marlene in particular always went the extra mile to get any situation resolved. They send vendors out if you need any repairs done . My 3 years of renting from them was good .

Experiencia fantástica: Polite staff, Easy communication, worked swiftly to ensure everything was handled appropriately and correctly.

Experiencia fantástica: 1st Choice has some truly compassionate and accommodating people on their team. I recommend them to co-workers as much as possible when the topic comes up, And I can only hope it's helping them as well.

Experiencia fantástica: I have been with them since First Choice Properties bought out J.R. Adams Investment properties. So I never applied directly through First Choice Properties for renting until my recent renewal of my lease. My experience has been a very good one, the individuals in the office have been helpful with any questions I have had and Marlene has been beyond amazing with helping me renew my lease. My work orders have been followed up on in a fair amount of time and Marlene has been quick to respond to me even via email.

Experiencia fantástica: Angel you the best. I started searching for a house back in April. I was specific on what I was looking for. I found a couple of houses, but I thought they was for me, but they really wasn’t for me. I felt like I worked at 1st Choice property because I called Angel almost daily. The staff pretty much knew my voice when I called. LoL!! I can write a book about her. She was so patient and sweet. She worked with me the entire time on trying to find me a home. Finally I found the perfect one. Thanks Angel!! You the best!!

Experiencia fantástica: We had a great experience working with Ms Angel on getting our recent rental! I can’t sing about praise for her! She was always there and answered any and all questions! She kept me well informed on everything happening and eased any worries I had! Moving in today and we are so excited!!!! Thank you Angel!

Experiencia negativa: UPDATE: So I have been at my new place for a little over 2 weeks now and today (a Saturday at that) my air conditioner isn’t blowing any cold air. I put in a work order at 7 something this morning when it was showing 78 degrees in the house. A few hours later someone reached out and only texted the question “Has the filter been changed?” Umm it better be new since I’ve only been here 2 weeks so why would I need to put in a new filter. I digress. I put in a newer filter and it’s now over 90 degrees in the house. I called the emergency line bc at this point this is way too hot for me and my 4 children to be in here. Mind you ALL OF THE WINDOWS ARE PAINTED SHUT so no outside can help with the circulation of the fans blowing!!! What if there’s a house fire? Who even thought to paint windows shut??? Anyway, once I listened to the recording they have the nerve to deem only flooding and having only 1 non-working toilet as an “emergency” and have the nerve to state THEY WILL CHARGE YOU $75 IF YOU LEAVE A MESSAGE THAT ISN'T LISTED AS ONE OF NAMED EMERGENCIES AND THAT A/C ISN'T AN EMERGENCY!! It’s the middle of the freaking summer and people are DYING of heat strokes and you’re telling me sitting in a hot house reading over 90 degrees inside with PAINTED SHUT WINDOWS with children of 2 yrs old and older ISN’T an EMERGENCY!!! That’s so disgusting and I see this has set the tone for the remainder of my lease. There’s no telling how long they’ll take someone to even come fix this. I have to find a way to keep my babies cool in the mean time which will cost me even more money since the house I’ve already paid a deposit for and first month’s rent has no working A/C!! I was so worried that I wouldn’t get the approval since I didn’t when I applied a year prior but with my now ex. I needed something that was strictly for me and my children and 1st Choice Properties really gave me that opportunity to have a fresh start with a approval ALL ON MY OWN!! Angelica was an absolute angel from the beginning of my process to the end and got me into my new place within the 2 weeks of my asking date! This is so refreshing and I’m excited for my new journey.

Experiencia fantástica: Ms Webb in particular is an outstanding representative. Easy to contact & walks you through the whole process.

Experiencia positiva: The Application process was very simple and they made each step in becoming a renter clear and precise

Experiencia fantástica: I wanted to take a moment to give a shout-out to Sharise, the Owner Relations Manager at 1st Choice Properties. I’ve been working with her and the team to manage my property in Birmingham, AL, and she has been absolutely fantastic. Right from the start, Sharise has been super professional, quick to respond, and genuinely dedicated to helping out. She always goes the extra mile to make sure all my questions and concerns are taken care of, no matter how big or small. It’s clear she really cares about what they do. One thing I really appreciate is how well she communicates. They always provide clear, detailed updates, which is especially important for me since I’m managing my property from the West Coast. Thanks to her proactive approach, I feel confident that my property is in great hands. 1st Choice Properties has been a great source of advice and have helped me make smart decisions about my property. They definitely know their stuff and it shows. If you’re looking for someone to manage your property, I highly recommend them. Their commitment to doing a great job and making sure clients are happy is top-notch. I’m really glad to be working with them and look forward to continuing our partnership. Thanks again, Sharise and 1st Choice Properties, for all your hard work and dedication!

Experiencia positiva: We had been looking for properties for months and we finally found one with 1st choice properties. Viewing the home was easy, the application process was very detailed and straightforward. The process was 90% seamless from app to keys with minor communication issues that happen with any human interaction. Angel has been the most helpful, she is genuinely sweet and personable. I called 12 million times and no ounce of frustration detected. She made sure we understood our options and all requirements. I would recommend first choice properties!

Experiencia negativa: DO NOT APPLY! They are taking application fees and scamming you into thinking you are applying for a home!! Constantly they told us we are just going through the process that we have to wait until reached out to. NO ONE reached out Once we got to the last part of the process. I went to go and view some of there homes and the serial numbers on all the lockbox's from each home has been cut away so you can’t even view the homes they are “renting” . When I went to go and look at the home i applied for some one was living in it! So my guess is, they put up the properties again online after having someone rent them to gather rental applications to scam everyone that is looking for a home! They should be ashamed of themselves. Just so disappointed. It took us three weeks to even have anyone report to us anything that is going on. Thank God I went to another company and got approved and moving in within a week and a half! But seriously! I hope you do not apply to 1st choice properties. You will never see that money again!

Experiencia negativa: This company is the worst. You have Katie and Andretta whom work in the Vestavia office, they are rude and unprofessional. DONT RENT FROM THIS COMPANY.

Experiencia negativa: They don't fix things appropriately and termites in house, bugs large coming in , rats coming inside, lizards coming inside, roof always leaking when rain. Not a good choice

Experiencia negativa: They're mainly SELLING their houses that are posted for rent. I wouldn't apply for this company if you're looking to rent a house. The Application process proves that. Please don't waste your money if you want to RENT. seem kinda scamy to me, but thats just my opinion.

Experiencia fantástica: Our applications representative Angel went above and beyond to provide the information we needed to fulfill the necessary steps to successfully begin renting our new home. 1st Choice Properties is thorough with their tenant vetting criteria and provides personable support throughout the process. We are delighted to be new tenants here!

Experiencia fantástica: Sharise is always so kind and so helpful! She always informs me of what is going on with my rental properties. I really appreciate her!

Experiencia fantástica: Very pleased with the service provided. Had me in my new place within 2 weeks.

Experiencia negativa: I was really excited about getting a property here! my spouse and I make more than enough money his credit score is almost 700 and they denied us because of something on my credit from over 5 years ago & I am the COAPPLICANT that does not make sense if the primary applicant has great credit why deny BOTH OF US in the FCRA letter they emailed it said Your individual result was affected by: (blank) so why did both of us get denied.

Experiencia fantástica: The best company!! Very understanding and helpful when you’re in a time of need

Experiencia negativa: This property management company is the absolutely worst and the president Jennifer the same. Watch out if you are a landlord and have them managing one of your properties. They will secretly charge your tenants an extra $100 once their lease ends and they go month to month. I didn't realize they were doing this until I reviewed the tenant statements. There is nothing in the landlord agreement about them charging this amount or keeping it. If anything that is the property owners money. I reached out to the owner Jennifer about it and she was unfriendly and refused to do anything about it. Stay far away from this company!

Experiencia fantástica: Really happy with this management company. Sharise did a great job in getting my property rented very quickly. She also did a great job communicating with me throughout the entire process. Josh

Experiencia fantástica: Very helpful! Worked quickly to get us into our rental without delay.

Experiencia fantástica: I absolutely love my house. The staff are so friendly and helpful. My neighborhood is so quiet and nice. I’m going on 2 years and I highly recommend this company!!!

Experiencia negativa: I called 1st Choice today with a concern & someone said they’d give me a call back . I ended up calling back myself because THEY NEVER CALL BACK ! When I called back I was placed on hold for over 10 mins . While still on hold , I called from my secondary phone & Janet answered and was ready to assist me while my primary line was still on hold . This company is pathetic !!!!! Literally . My 2 month notice has been put in ! This company is a POS ! I wouldn’t recommend this company to anyone …

Experiencia negativa: My experience with this housing application process was disappointing. Despite my efforts to follow up, I received inconsistent information and promises were left unfulfilled. I was initially told my credit check hadn't been done, but later informed it had been, leaving me feeling frustrated and misled. Additionally, the treatment of my mother's Section 8 status raised concerns of discrimination. It seems their priority was collecting application fees rather than providing fair housing opportunities. This experience was disheartening, and I advise others to approach with caution. Update: After my initial review, I received an abrupt phone call with an insincere apology, which only added to my frustration. They didn’t even follow up with me this fast during the application process. Checking online reviews, I realized I wasn't alone. Many others had similar issues, including reports of poor living conditions mentioned in another review. Thinking about it, I believe this company could do better by showing more care and professionalism towards their tenants and future tenants. So, I decided to look elsewhere for help with my mom, and we found a better option quickly. I hope this feedback helps the company improve and remember the importance of being kind and helpful to their tenants and future tenants.

Experiencia negativa: Fraud. They don't get back in touch with you. They want perfect credit, but some of the houses are imperfect. AND to add on to the response you decided to come with to look as if you do get in touch. It wasn't about getting approved. As I am in a nice renovated place as we speak. It's about you putting in information, not getting an answer, and then getting an answer when I poorly, truly reviewed you. I'm in the top 10% of reviewers in the World. You can check it. So, just bringing light to this fraudulent company is all. I meant what I said!

Experiencia fantástica: My experience with this company was great. 1st Choice Properties seems to be a consistent, organized place of business. Most of all, my leasing agent, Angel was wonderful. She is very helpful and patient. She has a kind spirit. I am really glad she was the agent I got to work with. Thank you.

Experiencia negativa: Very unprofessional. Called to speak with the property manager and she seemed as though she didn’t care about explaining my questions in depth and was giving short answers.

Experiencia fantástica: Ms. Angela was great throughout the entire rental application process and answered all questions during the journey

Experiencia fantástica: Angelica helped me with renting a property and she was absolutely amazing! Very kind and patient throughout the entire process. I recommend working with her for anyone interested in renting through 1st Choice Properties!

Experiencia fantástica: I had an awesome experience with 1st Choice Properties. The staff are very friendly and professional. I am glad to meet them in person. Stephanie has been very helpful throughout the process and made it very easy. Sharise is very sweet, and always providing me weekly updates and quick response to my questions.

Experiencia fantástica: Great company but the mvp is sharise always quick with responses and is extremely professional she has made investing in real estate very smooth and convenient