Lubin Property Management

Experiencia negativa: This place is the worst property management I’ve ever experienced. I used to rent through Kaizen, which the owners of the house for some reason chose Lubin. There is no one to get in contact with even if you go down to the building. I wish we had read others ratings. We are currently being charged Double convenience fee call me return payment that we resubmitted and paid the late fee and convenience fee .

Experiencia negativa: If I Could Rate No Stars I Would!!!!! They Never Truly Fix Anything They Patch Up Everything Like Mold!!!!!!Which They Paint Over, They Have Ongoing Flooding ,Stopped Up Pipes ,Broken AC Units & BUG INFESTATION WITH RATS INCLUDED!!!! I Put In Multiple Maintenance Requests & They Took All Year Long To Patch Things Sometimes They Never Came By & They Have The Nerve To Ask Me Ro I Wanna Renew Or Am I They Lost They Mind With One I Wouldn’t Recommend This Company At All!!!!! They Don’t Care About Anything Not Even If You Have Kids & I Have 3 Small Kids & We Were Constantly Getting Sick Due To Bad Mold Under The Floors & Throughout House Caused By A Broken Pipe Under The Sink That Flooded My House Daily If I Attempted To Cut On 1 Drop Of Water From The Faucet…They’ll Also Wait Til You Report Them & Leave To Fake Fix Things Like Patching Of Course…These Ppl Are DIABOLICAL

Experiencia fantástica: This review has long been overdue . I've been meaning to write one but did not happen, so here it is. Lubin Property Management has been managing my properties since 2023. As an out-of-state investor in Memphis, trust and communication are very important to me. Ryan is thorough, honest, and provides detailed updates on maintenance and repairs. I truly appreciate the professionalism and peace of mind they provide. Highly recommended!

Experiencia fantástica: Ryan and his team have managed properties for me for 15 years. They are attentive, prompt and efficient. If you're looking for solid home-town, honest people in Memphis, these people understand the local market, conditions, and property management very well. They will help you meet your real-estate goals. Highly recommend!

Experiencia fantástica: I used Lubin for my 4plex investment property in Memphis. Lubin was very knowledgeable on the local market. They were great with timely responses and tenant management. Definitely recommend.

Experiencia fantástica: I'm writing this review in regards to my experience with Brandi of lubin properties. She was very helpful with the viewing of properties as well as more than knowledgeable of requirements for rental. She went above and beyond to help me with my rental experience.

Experiencia negativa: The house I’m in is horrible the plumbing has been a big issue since I’ve moved in only been here two months and it’s constantly flooding with BM inside the sinks the tub and the toilet every two weeks I hate I’ve moved here this house needs to be demolished then as this problem proceeded I was hassled about my money for rent when it was a major problem going on after tempting to be fixed I left the home for 3weeks the first week of moving in didn’t return till October 10th moved in September 14th code enforcement has visited and I’m waiting because the house failed inspection

Experiencia fantástica: I have a long relationship with Lubin Property Management. They have been good to me. Whenever I need anything or have a maintenance issue; they are quick to respond and take care of the situation. If you are looking for housing; you will have great results with Lubin Property Management

Experiencia fantástica: Miss Angie green is a fabulous agent…even when I had a attitude she stayed professional the whole time and even gave me helpful advice, can’t say to much about ms Felicia ;she blocked me and I had to call her on different numbers even though she was my original agent

Experiencia fantástica: Very nice young lady. A great Attitude. She answers all my questions.

Experiencia fantástica: Lubin is a great place to rent from they are very helpful when it come down to business they handle it accordingly I love how they take care of things they fix things and they get back to you on time

Experiencia fantástica: I would like to thank Erica for asssiting me when i reach out to her each time. She helps me brainstorm through what i need to do.

Experiencia fantástica: Hey I’m Adrienne and I want to give a shout out to Ms Erika . Erika is very understanding. She replies very “quickly . . She goes above and beyond . The whole team at Lubin is awesome. Keep up the great work.

Experiencia negativa: Kristen Flangian here are the pics since y'all didn't know we had a fire it has been over a month & you asking for keys and wanting to know why we don't live in the unit this is why y'all have insulted my family intelligence asking why we can't live in the house this is what Lubin Properties do to ppl this is 3551 Lanette Rd Memphis Tennessee 38109

Experiencia fantástica: My experience with Lubin Property has been nothing but very professional, Erica in the billing department has been a great help and answers all questions and concerns in a very professional manner. I would recommend this Property Management to others.

Experiencia fantástica: I have been under Lubin Property since May 2025 and I enjoy being one of their tenants . Any issues I have, they are solved in a timely manner. Moreover, the issue is solved correctly . The company communication is top tier as well. In addition , their assistant, Erica, is very sweet and pleasant . I do not regret being in one of tenants.

Experiencia fantástica: Ms Erica is great highly recommend because of her !

Experiencia fantástica: I've been renting with lubin properties for over 7yrs never had any issues with them coming out fixing any problem tht I've had everyone was friendly and helpful

Experiencia fantástica: I Have Been Living In My Home , For A Couple Of Months Now And I Love It . The Management Team Is Great and Works With You, As Long As You Communicate With Them.

Experiencia positiva: Willing to work with you, and on point when it comes to needing your paperwork asap

Experiencia fantástica: Love this company So much. They have wonderful customer service and attentiveness to what you’re saying. They have beautiful people with great attitudes and are prompt with their responses to you and your property needs. I Highly Recommend them and guarantee you will not be disappointed…….

Experiencia positiva: Real down to earth people and helpful... great experience..

Experiencia fantástica: Ms Erica was very professional and respectful when I talk to her on the phone

Experiencia fantástica: Lubin Property staffs are nice people and will get the job done good Property to rent from.

Experiencia fantástica: I love Lubin I’ve been with them 7 years and they always fix my problems right away the staff are very helpful and they will work with you when u get behind they understand people have hardships u just have to communicate with them so I rate them a 10 out of 10 Lubin property management ROCKS

Experiencia fantástica: Ms Erica and Ms Kristen help me alot. I can always count on them when I need help.

Experiencia fantástica: This company has been great to me! Erica is very friendly, patient and most of all helpful they made my first home experience great!

Experiencia negativa: Terrible ppl my house caught on fire September 10, 2025 due to faulty wiring they had aluminum wiring through out the home knowing they band that wiring in the 70s. I lost my dog & cat they did not check on me & my family they did not offer us another place being that the fire was the fault. They have no heart my kids are devastated we lost everything we have nothing but the clothes on our backs. I hate these ppl I have so many pictures I could post

Experiencia fantástica: KUDOS to Erica with Lubin property. I appreciate her so much, understood an situation I had and she handle it communication is #1

Experiencia fantástica: I have been renting through Lubin Property Management and I give the customer service 5 stars very professional.Maintenance repairs are always completed in a timely manner!

Experiencia fantástica: Being with Lubin Management Properties for 7years no problem Erica was the 1st I met and she help me and my family out tremendous with getting us into a home I told her I was from another state and me and my family was moving to Memphis she got on it to make sure we had a good home and a great neighborhood I call on Erica with no problem and she is there to do what she can for you if you are looking for a home go see Erica she will get you right stars all the way cross the board for me don’t listening to what people say go check out for yourself as I said I being in my home 8 years no problem at all so y’all go see Ms. Erica she going get right ♥️♥️♥️

Experiencia fantástica: Erica at Lubin Properties the best she makes sure you are taking care of making the tenants are good she is great at what she do if you are looking for a home recommend anybody to Lubin Properties Management go in ask for Erica I being here in Memphis for 8yrs now no problem I have had love my home Erica put us in y’all go on in ask for Erica ❤️❤️

Experiencia fantástica: I rent from Lupin Property for two years,when I had financial difficulties the workers in the office helped me and showed compassion. I had no issues with renting from Lupin Property, Erica has helped me and always responded in timely manner if I had any concerns. Angie also was always very nice and helpful to me. Maintenance would come right out when you reported an issue. Having compassion during interactions and a maintenance crew that will get the job done is so important to me. I appreciate everyone at Lupin Property.

Experiencia fantástica: I’ve been with Lubin Property now for maybe 3 years or a little more only because of Ms. Erica is the reason why I refuse to go elsewhere. She goes over and beyond for the tenant's. She always gives a quick response, she has great communication skills. She never makes you feel uncomfortable , she is very open minded and understanding to situations and struggles that we may have to come about unknowingly. Ms. Erica has really been a blessing to me and my family and I really appreciate her

Experiencia fantástica: It's all about communication.Erica at Lubin is very transparent. She always on top of it. Kudos for having a good rep.

Experiencia fantástica: Erica Johnson is amazing. Always ensuring im taken care of.

Experiencia fantástica: Erica Johnson and team are definitely the best. I referred a friend a while back and he loves it too

Experiencia fantástica: Erica Johnson always takes good care of whatever issues I have. Her and the management team are definitely 5 star. Ive been a happy resident for 3 yrs now

Experiencia fantástica: My Mom has been with Lubin Property Management for about six years. They are great. They take good care of their renters. If you have a question or a problem they will help you with it, they are all so nice... Erica Johnson is the best. She always there to help you with anything you need. They are great.

Experiencia fantástica: i want to thank Ericka she is the person that will work with an help you with all your needs

Experiencia fantástica: Renting from Lubin has been a great experience from start to finish very attentive always fixed things when I submitted maintenance orders on time and my property was amazing I would recommend Lubin to anyone that wants a landlord that actually keeps the property up

Experiencia fantástica: I always appreciate honesty in any business setting and the staff at Lubin has shown that with their professionalism and patience, especially Erica.

Experiencia fantástica: Erica is simply accommodating when I make requests and ask questions. She approved my making out-of-pockets repairs .She is a definite asset in the rental business and any tenant would love to have her as an agent Much thanks and appreciation for all she does.

Experiencia fantástica: I’ve been with Lubin for about 3 years I’ve had no issues with them responses are made timely Erica is amazing and VERY understanding along with many others

Experiencia negativa: I am writing to formally express my deep concern and frustration regarding the ongoing mold issue in my apartment unit at Lapaloma Apartments. For the past four months, I have been unable to live in a safe and habitable environment due to the presence of *white mold throughout the apartment*. Despite my repeated calls and complaints to the leasing office, the problem has not been fully resolved. While maintenance did come out to replace the carpet and fix the water heater, *the mold remains* a serious health and safety issue in the unit. Photos documenting the extent of the mold are included with this letter. This is not the first time I’ve experienced this. Around this same time last year, I was relocated to a temporary unit because this same apartment suffered from *black mold caused by sewage issues*. This ongoing pattern of poor maintenance and unresolved damage has now resulted in *significant damage to my personal property and furniture — for the third time*. Given the repeated health hazards and failure to resolve the underlying issue, I am formally requesting **one of the following**: 1. To be immediately moved into another clean, mold-free apartment unit while this current unit is properly and fully remediated, **OR** 2. A **significant reduction in my rent** until this unit is made fully habitable, considering I have not been able to reside comfortably for over four months. I hope this matter can be resolved swiftly and professionally. I would appreciate a written response within 24 hours, outlining how your office plans to address this issue. Thank you for your attention to this serious matter.

Experiencia fantástica: Customer service was great. Ms. Erica was so helpful

Experiencia fantástica: Ms.Erica is the best! Any time I have a problem she’s always willingly to help me.I appreciate her for everything.

Experiencia positiva: The only reason I'm still with Lubin Property management is because you have a gem in Erica. Her customer service is remarkable. Customer service shouldn't be just about money, it should also be about understanding the customers needs and concerns and Erica exemplifies good customer service day in and day out. Keep up the good work Erica.

Experiencia fantástica: I have been renting from Lubin property management for 8 years. I can always depend on getting a prompt response from them when I call.Ms Erica and the team are always ready to handle any problem I may encounter.The rent is reasonable. Overall I have been satisfied with the service I receive. Ms. Marion McClain

Experiencia negativa: went to view a home and ended up getting completely covered in fleas. Had to strip out of our clothes on the side of the road. 100% do not recommend or stay vigilant to being shown homes that are not cleaned thoroughly inside and outside.

Experiencia fantástica: Mrs Erica is so considerate and easy to work with! She understands that everybody falls short! She has helped me tremendously this year and I’m so appreciative. And when I put in a work order they get it fixed asap. I would highly recommend Lubin!

Experiencia fantástica: I Rented My First House With Lubin Property And It’s Been 4 Years In My Home & I Love It!!!! EVERYTHING IS ON POINT EVEN THE MAINTENANCE !!! Thanks Lubin Property/Erica❤️

Experiencia fantástica: Ms Erica is the most professional expert I've ever met in this lifetime she's very patient and kind also she caters to her clients needs very humble person very good listener and she really does her job very well I must say i wouldn't trade her for the nothing in this world if your ever in need of help Erica in collections takes great pride in her work and helping others and all her clients I promise you won't regret it we need like her she's a great asset to this company and to the people.KEEP UP THE GREAT WORK!!!!

Experiencia fantástica: Ms. Erica is always so pleasant and so helpful. I appreciate her kindness and patience in communication and efforts to always go above and beyond. It really makes a difference when people show that they care and her heart, compassion and professionalism all shine through in everything she does. Business interactions can often be intimidating and confusing for seniors but she has always makes everything clear and understandable and much less intimidating. She has truly been a blessing to me and my family.

Experiencia fantástica: I have been with Lubin Property for over 5 years now, and I absolutely love my house and their professionalism. Erica is always a delight whenever I need anything. I would recommend Lubin Property to anybody.

Experiencia fantástica: I been staying at my house for about 2yrs and had a great experience with the company and with mrs.erica she have a great customer service and I love this company

Experiencia negativa: Lubin has been a really big headache for me. My plumbing goes out and it takes them a week and 2 days to fix it. This was during when it snowed and the pipes froze.. My tub drain is still clogged and NOW my water has been off for 2 almost 3 days. It is very frustrating when u can't even wake up to brush your teeth let alone take a shower or use the toilet!!! We had to go shower somewhere else before I had to go to work that week. Save your time and money and rent somewhere else! I live on LaPaloma Circle and It's not worth it. They've increased our rent but it's not worth it! I'm currently looking somewhere else to move at this time! They turn your water off without giving you any type of notice. I'm really fed up. Yes it's a place to live so I'm thankful but it's not really worth the 725 to me..

Experiencia fantástica: I have been using them for almost 15 years and they have become my trusted partner. They do an exceptional job in placing good tenants, keeping them in place for years, and when their is maintenance or rehab needed unlike PMs that make money off of repairs they provide costs that are well below the market due to their size and scale. I couldn’t be happier with their performance over the years. They are honest, genuine, transparent, and reliable in and industry that has trust issues. Ryan is amazing and truly has been an excellent resource / advisor to me in so many area.

Experiencia fantástica: Good company as long u communicate with them and they try their best to get back to as soon as possible

Experiencia fantástica: Great company to work with, especially when you are going through hard times. They work with you especially if you have good communication. Thanks Erika, you’re amazing and it’s a pleasure working with you. More time than I can count Lubin and their staff shows genuine care and empathy through transparency, communication, and understanding. I recommend anyone to give them an opportunity to help your business and family.

Experiencia fantástica: I have been with Lubin Property for some time now and my first experience it was a lil difficult but I have decided to move to a better location and I have experienced the best service from Mrs Erica she was so nice and patient and she walked me threw all the steps I had do to get the ball rolling on my house I decided to move in,I really appreciate all her kindness and helpful advice that she gave me and i want to thank you Mrs Erica so much for being patient with me and helping me threw the steps for my beautiful home, thank you so much again for the great experience with renting the property threw Lubin Property such a kind and sweet person thank you so much.

Experiencia fantástica: Lubin Property Management was the first company I rent my first house through, my experience with them has been great! My maintenance request always get handled at a timely manner , communication always great They are doing a great job!

Experiencia fantástica: I love the manager in this office Ms.Erica is the best. She is understanding and very polite. She is always attentive to her tenants needs and is very dependable. They make sure you are always token care of, in every way especially maintenance issues! Overall, I love All the office the staff they are the best . I would recommend anyone to rent from their Property Management company.

Experiencia negativa: The worst company I ever had to deal with. You can’t ever talk to anyone and they barely fix anything in your house when you put in work orders. They mark them as closes and nobody has ever addressed the issue. Whoever owns this company needs to be closed down. They so quick to go up on rent but can’t handle property issues. Trash is an understatement!!!!!!!

Experiencia negativa: They are the most opportunistic people you can deal with. They said my income was not enough for the rent we applied for (my wife is full time in school and we saved for years to supplement our expenses while on single income). The house was without a tenant for 4 months and we were looking for a 2 year lease. When I showed them my savings statement to show that we had our finances in order for the rest of my wife’s school time they took the opportunity to demand a whole year of rent upfront in order for us to get the house. They will take advantage of you at every opportunity! Don’t even waste your time with these people!

Experiencia fantástica: The communication with Lubin property management is excellent. I feel very secure That my abode is being managed by this company.

Experiencia negativa: I resided with this company for 2 years & all I can say is never again. As many has already mentioned several times the exact same complaints I endured as a tenant with this company. Maintenance is horrible will place a band aid on an issue that will soon arise again, whenever you finally get a hold to someone or someone even shows up. This will eventually cause a tenant to say its pointless to even attempt or try to reach out.I received the most concern with my property after they realized I was anticipating a move . Then and only then is when all the calls and unexpected pop ups started to come up out of nowhere to fix issues Ive had for over a year. I hated being at my own home due to ongoing plumbing issues as many of the previous reviews . From toilet, kitchen sink & tub back ups I truly feel you alls pain. Issues of water flowing if I even attempted to wash laundry ( had someone look at this issue 5 times each time no one knowing what to do). These issues going unresolved as many know will cause other issues such as pest issues which I had to pocket out myself several times for the same plumbing issues to arise again 2-3 days later. It was simply miserable an uninhabitable and I honestly Thank God for answered prayers to be able to be removed from that situation tor my girls sake. I read a comment on social media platform where an agent with the company stated the truth behind the company in a jokingly boastful fashion that they wont allow tenants to move if there is an ongoing issue without pretty much a fight. Well Im here to say please have the whole armor of God on when dealing with this company & if you are a current tenant just watching the reviews as I did when I was searching for insight on if your the only one, know sweetheart your not alone and if there is a will there is a way. Remember whose you is and no one deserves to not be happy and comfortable were they lay their head. The sun always shines after the rain. For those looking to do business with this company please sweetheart pray before you proceed and ask for guidance. He hears each and every last one of us. Praying this company can turn these negative lights around and truly show some care for their tenants vrs just looking and seeking a payout. Money and greed is the root of all evil. My dues have been paid me and my girls are now comfortable in a clean and safe environment and honestly it brought me to tears. You all be blessed sincerely praying for the best outcome for each of you.

Experiencia negativa: Maintenance is terrible no one never answers the phone. Go to the office no one is never there to speak with anyone. Months and months go by until u finally don’t worry about it and wonder why people don’t pay rent. Rent is paid on time maintenance shouldn’t be an issue. Year after year it’s a rent increase with no new touches on the home no upgrades I been living in this house four years I never seen a property manager come out and see if the home need new upgrades paint chipping mold termites eating wood on the outside of the home toilet water brown pipes all stop up old cabinets that need to be replaced because they were patched up from the beginning no installation in the home light bill super high cold in the winter and hot in the summer I mean it’s a mess and it’s so inconvenient because they say it’s not on Lubin but the homeowner, well the home owners are giving Lubin a bad reputation. And I wouldn’t rent from them ever again. And if you thinking about it I’m telling you go else where!!!!

Experiencia fantástica: Lubin Property Management has managed my property for many years. Always prompt with needed repairs and managing the tenants needs. Having delt with other property management companies in the past, LPM has made it easy for me. Would recommend.

Experiencia fantástica: The Grove at cayce is a nice, quiet place to live. Never had any problems and I'm still currently living here so far. 10 out of 10

Experiencia fantástica: Miss Angie Green, is very sweet and nice and always communicate. She has blessed me in my my four children and a four bedroom home and Barlett she communicate very well through emails and also text. I also recommend this company and if you don’t understand anything, you can always talk to Miss Green, and she will communicate and answer all your questions.

Experiencia fantástica: Erika @ Lubin Property Management is Awesome!! Erika has a positive attitude and good customer service skills.

Experiencia fantástica: Hi I’m Tierica Johnson and I love ms.Erica and I love Lubin property anytime something was wrong with my house ms.Erica made sure I have gotten well taking care of she always on time and if you going to be late on any payments they will work with you just communicate with them..

Experiencia fantástica: I have been in business with this company for approximately 10 years and I'm very satisfied with the service offered as I live in another state. They keep me updated with pertinent information regarding the rental property in a timely manner, so I'm always in the loop. I would highly recommend them.

Experiencia fantástica: I just love my house almost been a year here. When I was first shown this house by Ms.Angela Green she was so pleasant very nice young lady, took her time showing me the inside and outside of the house. Ms.Angela keep up the great job that you are doing.

Experiencia fantástica: I enjoyed living here ..light bill was under 200 due to the HVAC package, rent was cheap , water was included , lawn service included , filters were delivered every 2 or 3 months. Maintenance solved all problems...heat worked great and AC was decent during the summer but will go up sometimes. Unfortunately couldn't stay because of job loss but if I moved here again I would. Great company !

Experiencia fantástica: Lubin's has managed a property my family rented for eight years and then were fortunate to purchase. We were treated with respect by a friendly professional staff. Any issues we had with a maintenance issue with property or appliances were handled promptly. Good folks!

Experiencia fantástica: I give Lubin 5star u have to grow with the management not expect the worse they are human to but overall my 2years been good

Experiencia fantástica: Lubin has managed several of my properties for many years and I am very happy with the service they provide.

Experiencia fantástica: Lubin Property Management was the first company I could trust to manage my properties when I don't live in the USA. They are doing a great job.

Experiencia positiva: The Lubin team took care of our properties and did a great job with collecting rents and doing repairs as needed.

Experiencia negativa: If I could leave 0 stars, I would. All I can say is that October will be here soon enough. I'm getting tired of looking at my washer and dryer because there is no way to hook it up (there are drains for the hot and cold water, but no vent for the dryer, and no outlet to plug it into). I have to go to the laundromat every week to do my laundry, which is extremely frustrating in horrible weather, AND I have to work around my work schedule to do it. I'm tired of the never ending pest issue, and of course you have to provide your own method of extermination. I'm tired of making coffee in the bathroom, because if i plug my coffee maker into the one outlet i have in the kitchen, it trips the breaker, and of course the box is outside. There is no vent for the stove. Not sure how safe that is.... Maintenance has been the only positive experience I've had in the short 3 months I've been here, and I'm pretty sure someone's getting tired of coming out here for stuff that should've been fixed right to begin with. No air when i moved in, found out it was the compressor. That has not been fixed, but i was at least offered a window unit until the end of the season. The plastic plumbing that was under the kitchen sink fell off one morning, and well, at least i have a clean floor now... then the heat went out. Maintenance was great in getting it going again, but now i find out that i have just ONE vent in here that blows warm air. My electric bill will probably suffer because of this. Ugh. There is also 0 cabinet and counter space, so this is not an ideal place if you own anything. RENTER BEWARE. I should also add here, that I was never allowed the chance to view the property before I moved in. Definitely would've been a no go

Experiencia negativa: If I could post no stars I would they are the worst rental company to rent from they don't fix shit. My brothers entire house flooded they had no hot water for days. They have no urgency to fix anything mold, leaking roof, busted hot water tank, busted pipe they don't care. They should ve shut down

Experiencia negativa: Would give negative starts of I could!!!! The absolute worst property managment company! Absolutely no customer service. If you need to talk to someone goodluck..the phone always says no is available they never return your calls and when you go to the office noone ever answers the door! I gave them a 60day notice turned my keys in on time and then they filed an eviction after I had already left the property and given them they keys!!! How is that even possible. Tried calling them emailing the masking what is going on and guess what as always no response!!! DO NOT RENT FROM THEM!!!

Experiencia negativa: If I could give this place 0 stars baby i would 1st they sold us a rat and roach infested home 2nd the roof has such a bad leak it's literally about to cave in 3rd it's fungi and termites under the house 4th it's a hole in roof 5th there's no insulation 6th no gutters whatsoever We got approved April 19th and been complaining about all this nobody has done a lock of nothing at all we haven't even moved in our place yet due to this it's ridiculous oh and God forbid don't ask Angie for help she gone say put in a work order instead of helping you get to the right people...... We eventually moved in the month of July 2024 we were supposed to be moved in April 2024 the place was still infested with rats and roaches we had to get rid of them ourselves our kids room ceiling fell in after they fixed the living room ceiling the air conditioner continously keeps going out our living room ceiling looks like it's about to fall again our floors literally are uneven it's like humps are in the floor mold everywhere we're getting rid of it as well rent is still the same price they knocked it down once after moving in month later and basically doing everything ourselves

Experiencia fantástica: I want to express my deep appreciation for all the guidance and support over the past 10 years I worked with Lubin. The team has been incredibly kind and helpful, always providing great support when needed. As a remote investor, I especially valued their assistance during challenging times, such as when I was out of the country or during events like fire damage. Beyond property management, Ryan and his team consistently offered valuable advice on whether to rent or sell, helping me make informed decisions. Their efficiency in handling money collection and direct deposits has been exceptional. I've never had to worry about tracking anything, as everything has always been managed seamlessly and without any issues. Thank you for making my experience worry-free and for your outstanding service.

Experiencia negativa: 0 stars. This company is totally unprofessional. My hvac system has been leaking for 2 months and my floors are completely soaked and you can smell the water damage from outside. I'm sure there is mold in my home as I've grown sick and been having health issues since it's been leaking. I've reached out to management multiple times to no avail. They told me to turn my air off. What a joke. But it's not funny at all, I have a small baby in the home and cannot turn off my air with heat advisories. Despicable.

Experiencia negativa: Do not lease from them! My mom is taking them to court for her deposit. And do not trust Angie she is a liar and scammer. They false advertised on a home, the floor reeked of urine after they finally showed the property after weeks of trying to view it. Did not fix the floors as agreed or the other issues! They just put a clear coating over the floor which made it worse. they told the BBB they would be willing to let her into another property but she ask Angie what other properties she told my mom she couldn’t lease with them and forfeited her deposit. But just told the BBB that they would allow her to look at another property to move into. My mom had pictures and the texts. Don’t not lease with them! Please look at the other reviews. Oh and don’t get me started on the lease which I’m glad she didn’t sign. You are responsible for your own repairs, they don’t have to fix nothing. After the 1st the landlord does not have to take your rent payment oh the list goes on. EDIT: no you did not! They property was not moved into because it was not fixed as promised, y’all stuff towels in that huge hole in The bathroom wall. Yall only stated the deposit was non refundable after she asked why wasn’t the issue fixed as told and again yall told the BBB something else so that’s where yall messed up at. So just because you telling somebody their deposit it forfeited doesn’t mean anything when the company is at fault and you stated out your own mouth in text to the bbb that you would be willing to show her the property again( for the 3rd to show that y’all cleaned it) or show her other available properties so again yall just proved that yall are liars. And I also will post pictures and screenshots of the conversations with my mom, the bbb and screenshot of the lease.

Experiencia negativa: it took them 6 months to come fix the only sink in my house , my electricity pole. That holds my meter fell off in the storm and the maintenance man the request when i called said he wouldn’t be able to come today won’t b back till Monday so my son who has asthma had to wait 3 days not to mention food in the freezer and refrigerator!

Experiencia negativa: Maintenance cut my water off before I got home from work and didn’t turn it back on before they left for the day. They have been working on the apartment downstairs since last year 2023. They have consistently lied about the problems the downstairs apartment have that causes them to always inconvenience me. I pay my rent every month on time leaving me to believe the way I stand on business is not what they’re looking for. Government Assisted Living is the way Lubin does business everyone else is in the way. Black mole is growing in the windows in the apartment downstairs and Lubin got them advertised as Condominiums. When I post the real thing compared to the lies and manipulation that Lubin is trying to pass it will be easy. I called management several times to report my problems but they don’t seem to care. The woman in the office pretend to care but nothing gets done. I am going to post the problems to show that this is reality and Lubin doesn’t care.

Experiencia negativa: Wish I could give less than 1 star! I've been a long time renter with no issues. Got stuck with Lubin last year after other great management companies, and it has been disastrous. Our plumbing has now been messed up for more than 5 weeks and we can't even get a status update or any amount of caring, accomodation, or interest in our very large problem from Lubin. They outsource to call centers and make it impossible to talk to someone actually at Lubin. I just want to be able to shower at home and use the bathroom, is that so much to ask? Hoping for some growth and betterment as a business from this "management" company.

Experiencia positiva: I love my home not the area , Lubin have been so far so good to me and even got me the matching appliance I asked for and I had a rough time ,finding a place but they been there for me the whole way through and thanks guys and especially Angela putting up with my anxiety lol.

Experiencia fantástica: Ms. Brandi is professional and very nice. Brandi will help you find the right living arrangements in your budget. She will go out of her way to assist you. Great communication through the whole process. Thank you Brandi!! Ms. Erica is very professional. She doesn’t mind assisting Lubin residents and is very helpful. Thanks Ms. Erica!

Experiencia fantástica: I have been renting from Lubin for 6 years now and Erica still amazes me on her helpfulness and professionalism. I couldn’t have a better contact person and myself and my family truly appreciate your consistency, YOU TOTALLY ROCK ERICA!❤️ sooo.... here we are a few years down the road and Lubin is the same awesome! I had a few challenges this year 2023 as i think we all experienced. Erica was so accommodating and patient with assisting me with figuring it out. I am beyond grateful for her and her assistance. We are approaching our double digit anniversary and I wholeheartedly appreciate all that you all do. THANK YOU for your amazing service.

Experiencia positiva: I have been with Lubin several years. Went through a rough time but with Erica’s help we worked through it and I’m still here. Thanks Erica appreciate your help.

Experiencia fantástica: I've been with Lubin for 2 years, Bethel Grove area, and I've never had an issue with my neighborhood(loud music, shooting,theft). Anytime I needed maintenance or clarity regarding my lease IT WAS ALWAYS TAKEN CARE OF. There's always someone there to respond. Even if the person you speak with who isn't sure of something, because they all serve different purposes, they will transfer you to the person that can help. Im pretty happy with Lubin.

Experiencia fantástica: Erica is a very customer oriented individual. Each time I call or make contact with a concern, she is courteous and attentive. I look forward to our interactions.

Experiencia fantástica: Hands down Ms. Erica is definitely amazing; she has been in me and family corner for the last couple of years and has been always available to help...Thanks for everything you do Ms. Erica

Experiencia negativa: I was very interested in their property, however; they showed it to me completely dirty and unrepaired. Broken and non functioning lights. Extremely filthy. Very weird, because before I toured they told me it was “move in ready” … I called multiple times and multiple people to try and get the property cleaned or repaired before move in. I also emailed, so if they reply back to this telling me to contact/email, I already did. Multiple times. They were completely unresponsive and gave me the run around multiple times. No help whatsoever or reassurance. They still have not gotten back to me and are presumably ignoring me. Unprofessional company with a lot of red flags. I believe the other bad reviews here now, you should too!!!

Experiencia fantástica: Hi! I am a tenant at the Lubin property management apartments. And I just wanted to say that I love this company! Very good service and apartment complex’s! I also wanted to shout out, Erica Johnson! She’s a worker for the Lubin company and she has very good communication and work service. She helped me find a designated area of which I reside and she did it with no problem. Very good person to talk to if you’re looking for an apartment that fits just right for you! GOOOO ERICA!!