Avalon Realty and Oaktree Management, Inc.

Experiencia fantástica: Melissa from Avalon is Great and sweet, Been living in one of the units for 3 years or so now and every year she is always great to see, like a friend coming over.

Experiencia fantástica: Debbie helped us so much! She made it an easy and stress free experience to renew our lease! Thank you so much!! <3

Experiencia fantástica: I wasn't impressed with Avalon during the first few months of move in (some issues with HVAC that was a headache); but everything got put into a different perspective when the inspector stopped by. I actually didnt catch her name, but it was a woman who was an absolute animal lover and made my animals feel right at home. The inspection was quick, informative, and incredibly helpful for the problems we've faced. I recommend Avalon to any home owner who wants their tenants to feel safe. Not to mention the renewal specialist Julia making our life so much easier with the simplest process in the world to stay in the safest area in UNLV.

Experiencia fantástica: Great management company and Melissa is a great asset to the team friendly and very professional

Experiencia fantástica: Very Professional company, been with them for around 4 years now. They take care of you, and work with you. I recently had a property inspection by Melissa from Avalon, and she made it pleasant and pain-free. I would recommend this company, to anyone looking for a property manager who is good to their tenants.

Experiencia fantástica: Melissa has always been professional in all our interactions. Most recently, during our annual inspection, she confirmed a water leak that needed to be repaired. She had a plumber reach out in one business day. She checked on the status of the repair till it was complete. She is extremely thorough and definitely as asset to Avalon!

Experiencia fantástica: Mellisa truly cares about tenants and this property management company is stress-free. Highly recommend Avalon Realty !

Experiencia negativa: SAVE YOURSELF, YOUR TIME, AND MONEY! DO NOT RENT FROM AVALON REALTY! Check BBB reviews! Update: They responded to my BBB review and blatantly lied, so be careful with them. TL;DR After paying $300+ in application fees, they strung us along for 12 days, dodged our calls and texts, and then tried to request 1 years rent up front after we had to beg to be updated on the status of our application. Even after stating we would be ok with paying the one year up front, we have still had to chase them down to speak to a manager before handing over $30k+. Still at this time, we have not been able to speak to a manager. We are coming from across the country and thought it might be easier to rent initially. However we have 4 trained dogs (2 pitbulls), so before even requesting a tour, I always call to make sure that’s allowed. We found a beautiful house on 1142 Sax Fifth Ave in Henderson Nevada on Zillow on January 10, 2026. I immediately reached out via Zillow to see if they would allow 4 dogs at this property. After 2 days of hearing nothing, I called and spoke to someone named Abby (not listed on their site). She said she would get in contact with the owner to ask and took my information. After I didn’t hear anything, I followed up 2 days later at which point she said “oh sorry I’ll ask the owner now.” After a few more phone calls clarifying weights and breeds she gets back to me and says, yes, our four dogs would be allowed at a higher rent + four pet deposits at $350 each + pet rent totaling $200. This sounded totally fine to us, so I then reached out to someone they recommended to tour this house. This lady was lovely, so I won’t be mentioning her name. After touring this home I fell in love, so we started the application process immediately. We were confident enough in our application to pay the $300+ in application fees, and fill out their outrageously confusing application (that seems like it hasn’t been updated in a decade). We went into this exceeding income and credit requirements, and having been a homeowner for a decade. After finishing the application we received a text from Melissa asking to call us the next day about our application because she was training someone and thought it would be a good conversation for them to hear. This conversation was just re-asking questions that had been filled out on the application. We checked in regarding our application a few times in the following days and were told we’d have an update on Monday. On Monday and Tuesday, we followed up with them and got no response. On Wednesday we got a text from a “Roberto” (whom we have never spoken to before), stating that they could approve us if we paid them 1 years rent up front $30k +. It seems unreasonable to take a week to come to that conclusion and ask over text. Even after being open to the terms, we wanted to speak to a manager to get clarity and comfort on how this process was going to go from here. We were very direct that we need a place by February 1st. As of the time I’m writing this, we have not spoken to a manager, received a single phone call about our options moving forward, gotten a single email or anything formal, or even gotten to speak to someone on the phone who could explain how they came to that decision. I wouldn’t risk your money even applying here. If the two weeks we spent applying were this rough, I can’t imagine dealing with them all year.

Experiencia fantástica: Not too many property management groups in Las Vegas area get much in the way of good things said about them, but I have to say that Debbie and Nicole and the entire crew at Avalon have been extremely helpful, especially during the financial uncertainty following the pandemic. They have taken the time to explain in detail exactly the things that apply to my situation at any given time with regard to getting the rent paid and all that fun stuff, as well as sorting out inspections and the other logistics of renting a property to somebody (and not just from the perspective of the property owner, but from that of the renter). It’s pretty typical, at least in this town, for property managers to only be concerned about the owners of those properties, but Avalon have been very good in relative to both the actual owners of the properties AND the renters as their clients. It’s very refreshing and I am grateful to them for taking the time to not only make sure that I know exactly where I stand, but in understanding and making accommodations when I’ve had unforeseen circumstances (like an extended time off my feet after being in hospital, as a self-employed person) that have thrown a bit of wrinkle into things. Again, in my experience, that makes them unusual among property management companies, especially here in Las Vegas. I have been in this townhome for about 5-1/2 years now, so I have significant experience with this company. It’s really only been in the last couple of years that I’ve had more contact with them than in previous years (by which I mean more interaction than simply getting the rent to them and renewing leases), and that’s the time during which I’ve come to realize that they are unique among property management groups here in the Las Vegas Valley in that they actually will do what they can to help their tenants as well as the property owners that they represent. Indeed, during my tenure here the entire block of townhomes was sold to a new owner, but my experience of that transfer was seamless. That’s not always the case, to say the least, as anyone who’s rented will probably know.

Experiencia fantástica: Melissa, the house inspector, was professional, efficient, and friendly. Perfect!

Experiencia fantástica: Melissa from Avalon Realty and Oaktree Management recently did a home inspection for me and she was wonderful! As a renter, I really appreciate her pleasant energy. She makes me feel completely comfortable welcoming her into my home, and it’s clear she truly cares. The company is lucky to have her!

Experiencia fantástica: Gina from the front desk is very amazing she really enjoys her job and she’s great at it .Her smile and welcoming to Avalon is Genuinely warm and cozy.

Experiencia fantástica: Melissa B. came by for an inspection and was great! She was super friendly, knowledgeable, and knew what she was doing! She quickly inspected the home and answered any questions I had. I appreciate Melissa and Avalon Realty!

Experiencia fantástica: Amazing service from Roberto :) was kind, patient & very detailed !!

Experiencia fantástica: Julia is always a pleasure to work with! She is efficient, professional and has continuously helped us with a needs we may have!

Experiencia fantástica: Roberto was responsive, professional, and communicative throughout the process. He followed up promptly, provided clear information, and helped ensure everything was completed efficiently. I appreciate his assistance and support.

Experiencia negativa: This company is a bunch of scammers. I Rented with them for one year. I moved in from out of state, so I did not get the privilege to view the true condition prior to moving in, but when I arrived, the carpet was absolutely filthy. I broke out into hives, laying on it with blankets the first night alongside my friends Who helped me move in. When I confronted the company about it, they stated that it had been cleaned prior to move in, which was an obvious lie. They told me that it was my responsibility to get the carpet cleaned, and they were unwilling to change it out or do anything to it. When I did my first quick vacuum pass through on the carpet in one room, the vacuum was completely full with dust and other particles. (I’ll leave a photo) I got the carpet professionally cleaned, moved out less than a year later with the only damage being a hole in 2 of the doors, 1 set of broken blinds and a missing light bulb. I was charged my entire security deposit except for $181. I was charged almost $700 for a carpet clean I was also charged for stains in the concrete in front of the porch that came from the neighbor and it’s visible because you can see the direction of the stains. I was also charged for a patio clean when upon arrival it was filthy. It was covered in leaves and trash.When you confront them about these things, they argue with you and act as if you’re lying And they have a play dumb tactic. This is my worst renting experience ever.

Experiencia negativa: HORRIBLE, WE RENTED A PLACE WITH THEM IN WEST WASHINGTON AVENUE, WHEN WE RECEIVED THE HOUSE THE CARPETS WERE OLD, FILTHY FULL OF DUST AND PET FURR, WE LET THEM KNOW AND THEY SAID THAT WASNT THEIR JOB, SO WE DID IT, ONE YEAR LATER WE DECIDED TO MOVE OUT BECAUSE THEY MADE THE RENT GO UP, WHEN THEY DID THE INSPECTION SAYING THEY GONNA USE ALMOST 700 dollars to clean the carpet, when we literally professionally washed it ($150) AND THEN WE KEEP IT CLEAN WITH ODOR POWDER AND USING THE VACUUM ALMOST ALL DAYS, THEY ARE SCAM ARTISTS , AND THEY WASH THEIR HANDS SAYING THAT CLEAN THE CARPET IT WAS OUR RESPONSABILITY, WHAT I DONT UNDERSTAND IF IT WAS RESPONSABILITY FOR THE RENTER WHY WHEN WE RECEIVED THE HOUSE IT WAS DIRTY, FILTHY AND JUST LIKE SOMEONE CLEAN JUST WHAT PEOPLE CAN SEE IN PICTURES … SCAM ARTISTS… THATS WHAT THEY ARE … THEY ARE CHILDISH AND THEY TRY TO FIGHT WITH YOU WHEN YOU SAID THE THINGS THAT THEY ARE NOT DOING …

Experiencia fantástica: I am an extremely detailed person who did my homework 17 years ago in looking for an excellent Property Manager to manage my Las Vegas rental. I settled on Avalon Realty and Oaktree Management and have not regretted that decision ever since. They have not disappointed me and to this day continue to provide superior customer service in all aspects of managing my property..... 17 years and counting. First of all, they have an excellent support staff who are not only caring but extremely knowledgeable in property management do's and don'ts! As an owner, I expect to be advised if there any current or potential problems and Avalon does just that. For example, there have been has been an on-going problem of air conditioning thefts while the rental is empty and vacant. I was advised of this fact by Avalon and offered several solutions to address this problem. And that goes for many other issues that can turn into big headaches for Owners. How many other Property Managers do you know would take a pro-active approach? Not many.... and that is why I have stayed with Avalon! Avalon addresses and takes care of tenant concerns and handles repairs in a timely manner. As such, I have not had a vacancy and pretty much kept the same tenant, which means more for my bottom line! My experience has proven to me that Avalon is here for the long haul by being a superior Realty and Property Management firm in all aspects..... the best in Las Vegas bar none!! This is an Updated review for 2021. If there was a rating from 1-10 applied... Avalon would be off the chart, they are that good! They are a home grown outfit with a sense of family in how they treat their tenants, landlords and service companies. They execute a process of continuous improvement and that shows in how they deal with you. Give them a try and rest assured you'll never leave. One of the best decisions of my Real Estate Investment Portfolio was to go with Avalon Realty 25 years ago. If they can only branch out to other states like California, they would easily get my business, they are that good! This is an Update for 2024.

Experiencia fantástica: Thank you so much Julia Garzia help us renew our lease she was great help super nice

Experiencia fantástica: Maria was very helpful at Avalon! She helped through the entire process and responded by email very quickly! If you need help with a rental Maria at Avalon is the way to go!

Experiencia fantástica: So far my experience in utilizing Avalon Realty and Oaktree Management, Inc. has been professional, friendly, and organized. My communication with Kristen Harvel and Roberto Campo during the leasing process has been clear, and helpful and so far I have had a positive experience with this property management team.

Experiencia fantástica: My entire process has been amazing with this company! I started working with Gabi who assisted with the application process and was very thorough and helpful. Currently I work with Ryan who assists with any maintenance issues and is always quick to follow up and ensure concerns are addressed timely and even follows up after they are resolved to ensure they were completed to my satisfaction. So far it’s been a great experience renting through this company.

Experiencia fantástica: Amazing customer service from staff; was very helpful and made the process very smooth.

Experiencia fantástica: Avalon realty is a great company with even better customer service!

Experiencia fantástica: Avalon is such an amazing company to work with. The people who work there were so incredibly kind and helpful, I definitely recommend them to everyone!!!

Experiencia fantástica: Great property management team to work with. Reasonable rates and fees. Great working with Ryan B, she’s always on top of things, has been great dealing with and serving the needs of the tenants.

Experiencia fantástica: I worked with Ryan in Avalon’s repairs and maintenance department and she is very customer service friendly, She is extremely professional, responsive, and trustworthy. As a property owner, I feel very confident that everything will get handled and taken care of properly with Ryan.

Experiencia fantástica: Nicole, Laura and Bonnie are superstars! If anyone is looking for leasing Avalon Oaktree is the place to go.

Experiencia fantástica: My 9 mo inspection was conducted by Melissa, she was not only prompt and professional but very friendly and answered questions with precision. She let me know at the door the steps of her inspection, which put me at ease. She was thorough and even nice to my barking dogs. Thank you Avalon for sending out Melissa...she was great! Kim C. The overall responsiveness and professionalism of the Avalon Oaktree Management staff is A+. Wanted to share a special review for Robin on the maintenance team. Robin is so pleasant and professional. She is committed to getting any issues resolved...and makes it look easy. It is refreshing to have someone who is knowledgeable when it comes to home non-conformities as well as being dedicated to providing excellent customer service.

Experiencia fantástica: Julia was super helpful and professional helping us with our lease renewal. Thanks for making it easy!

Experiencia fantástica: Success! This morning’s property inspection with Melissa from Avalon was a breeze. Courteous and professional, Melissa was in and out in less than :45 mins. She did a thorough walk-thru, inside & outside, all the while being respectful of my time and home. 5 ⭐️’s

Experiencia fantástica: Really good people but specially Julia Garcia she’s really helpful, she help me too to bottom, every time I have a question or issue there really nice and helpful.

Experiencia fantástica: Melissa came to my house to do my yearly inspection today . She was so sweet and made me feel really comfortable around her. She also helped with answering all my concerns regarding the house.

Experiencia negativa: If I can give 0 stars I would. Very unprofessional with processing our application from start to finish. Very incompetent with providing information or even answering our Realtor's calls. Save yourself the time with these people trust me. Seems like they are only interested in taking your application fees and denying you without specifying your denial. What a waste of time!!!

Experiencia fantástica: Melissa came over on time and very professional. She took me through the house and explained Avalon's regulations with clarity and all things that I needed to call for or handle myself. It's always great seeing her. She makes the visit very pleasant. Melissa came by and was very professional and gave clear directions for the house regulations and terms and for the lease agreement

Experiencia fantástica: We had a great experience when getting a hole patched by Avalon’s maintenance. Edgar was on time, efficient, clean, and friendly! He patched our wall perfectly, it looks brand new!

Experiencia fantástica: Melissa did a very thorough job of my inspection making sure everything was dialed in. She was courteous, friendly and asked if I had any concerns. Renting with Avalon has been has been great. They keep my place top notch and address any concerns immediately.

Experiencia fantástica: Debbie was awesome. She help me with my lease renewal. Very patient and kind would recommend any time of the day. Give her a call. Thank you so much.

Experiencia fantástica: Melissa completed my inspection today. She diagnosed a few issues that needed to be taken care of and set up appointments with maintenance to have them fixed. She was very warm and personable and she went through the inspection efficiently. She did a great job in making me feel comfortable throughout the process.

Experiencia negativa: Love Robin, she came to do both of my inspections and she’s very professional, thorough and very nice. **UPDATE JUST FOR KICKS 8/19 Never heard from them again, hope the owner came back from his “overseas trip” safe and sound UPDATED AFTER MOVE OUT where to start? Well if you’re looking to get your deposit back, don’t do it. You can give them back a brand new house and they will charge you. First of, they charge $125 for the move out inspection, their own people- not a third party. They will charge for batteries, outlet covers, tools used among other things. I rented a home for 2 years, left it in great conditions, I even reached out to other realtors and a lawyer friend and I had a 1238.68 bill. They all thought it was highway robbery. I had a vendor come out during the first week in the house to fix the heater and during that they patched a wall, and when the realtors office did their inspection a few months later they saw and asked but now during move out they don’t recall, and they cannot confirm it was the vendor. That was a lovely $250, they promised to reach out and “fix” this because it was on the ceiling and it wasn’t me but here we are, almost two weeks since I picked up the check, cause I knew it would be pointless to wait, and so far no communication from them. Oh yeah they also ask for a $300 dollar utilities deposit, incase people don’t pay and they state it’s refundable, yeah it’s not and they act like the don’t know, that its already added in the refund, but it’s not. So save yourself the hassle, your money and energy and rent from other reputable companies. I’ve rented before, always got back my deposit and had amazing experiences but the reviews speak for themselves.

Experiencia fantástica: Debbie has been so patient, professional, nice in assisting me with my lease renewal. Thank you Debbie.

Experiencia fantástica: Deb was really good at getting our lease renewed and set up for the property we’re staying at and thank Avalon !

Experiencia fantástica: I have had such a pleasure renting with Avalon. All of the staff but especially Julia in leasing and Melissa in inspections. Both of them have been patient and kind handling my concerns and walked me through the processes so I feel comfortable. I definitely recommend working with them.

Experiencia fantástica: My maintenance man Edgar is Amazing! Works quickly and efficiently. he’s also very sweet and friendly 10/10 recommend. I mentioned my doorknob needed to be replaced and he came back later the same day to fix it for me.

Experiencia fantástica: This management has been great, always responsive with any issues. Had Melissa come do an inspection where I got to voice some concerns, she was very nice and very professional, answered all my questions. We just signed for another year. Thank you guys again.

Experiencia fantástica: Melissa was awesome. What could have been nerve wrecking she made so comfortable and relaxing. Grateful for this company! Gina was amazing! Process so smooth! Loved the gift basket :)

Experiencia negativa: I want to start by saying my stay at 4915 e Russell rd unit 105 bld21 was not pleasant. For one I stayed in front right by a trash can it was debris from tenants dumping on ground and it left a bad odor daily. The homeless in the area dumpster dived every day and left trash everywhere and I notified property management they refused to be responsive I also, advised them that a homeless had a gun while my kids was in the front of the house playing. He was using water on the side and not asking but to show me that he had a gun. We suppose to have HOA but no one does anything to prevent these things from happening! Also the refrigerator was broken it freezes your food. I advised, them about that something is going on with it management sent someone to repair and the problem never went away. Also the plumbing system is terrible and has a bad stench due to old pipes and corrosion. While taking a shower water smells like sewage, sulfur. The water is very hard on skin I made numerous complaints to management about this issue nothing happens to get fix at all. Everyone who comes in like maintenance and inspections people says yes I can smell that sewage that’s horrible mind you been living in here for an year and smelling this while take a shower or just being in my room to relax is very bad. I was told during my initial walk through her name was Melissa upon moving out I needed a professional cleaner to clean carpets and provide the receipt to the email that’s been provided. So I would not be charged a cleaning fee for the carpet. I needed a company to professionally clean carpets and also prove it. I had done just that and made sure I emailed a receipt to Melissa which the email she provided to me. They chose on their behalf to replace the carpet which was in great shape and charge me my whole deposit because they wanted to do vinyl floors and remodel the whole inside. This is totally unacceptable without giving me any information on what’s going on what happened not even setting a time or date or a call to do an move out inspection to give an explanation reason why I’m going to get charge and why would I not receive my whole deposit which is $2025.00 that’s extremely a lot to not give any back to a renter who use to live there and never been late on rent ever always been on time or paid early never have an hard time on how so many inspectors came into the house without taking their shoes off tracking the floors while I have my little kids living there. To finally found out from one of the inspectors that they was on the process on the place getting sold hummmm the residents didn’t know anything but kept in the dark! Just decided to make alterations and take my whole deposit this company is unethical and so much of a slum lords when it comes to taking care of tenants! I never had ever not received my full deposit back I always go above and beyond making sure I have professional cleaners to come clean. I never had left this place in a terrible condition or way to even have them just not give back my deposit! If y’all don’t want your deposit don’t worry they’ll keep it and find so many ways to give you uncalled fees to pay! SO PLEASE WATCH OUT! WILL NEVER SEND ANYONE HERE EVER!

Experiencia fantástica: Smooth and effortless Julia worked her magic and our renewing our lease was easy. Thank you Julia looking forward to many more.

Experiencia fantástica: Melissa was here today to do an inspection on the house and she is so friendly, punctual and very nice and so is very fast I have had nothing but the best experience with this new management team. Thank you all Julia García has been very nice and helpful Thur the whole process, this company has really improved in the last 6months I’m seeing a lot of good changes happening. Debbie was very fast at getting my renewal process done in a timely manner, fast at communicating really appreciate this whole staff.

Experiencia fantástica: I had the pleasure of connecting with Bonnie Barberini from Avalon Realty & Oaktree Management, Inc. through a real estate mentor program—and wow, what a standout! Bonnie is one of the most generous and knowledgeable professionals I’ve come across in this industry. She doesn’t just do property management—she lives and breathes it, and she’s happy to share her insights with those around her. With decades of experience (licensed since 1988 and running her own brokerage since ’93), she brings an unmatched depth of knowledge and professionalism to every conversation. Her willingness to mentor and collaborate speaks volumes about the values Avalon Realty is built on. If you’re looking for a team that knows the ropes and leads with integrity and service, look no further. Highly recommend Avalon Realty & Oaktree Management to anyone needing top-tier property management or real estate services in Nevada. This is experience you can trust and a team you'll actually enjoy working with.

Experiencia fantástica: Ginna helped me to avoid HOA violations. As soon as I sent out the correction pictures she removed the fee. I always appreciate their fast response.

Experiencia fantástica: Malissa was super helpful during my inspection. And super fun to talk to as well! Thanks for everything (: They are super helpful and professional! And know how to make you feel welcome! Bryan, gabi, and rose were all awesome and even gave me some gifts before move in (:

Experiencia fantástica: Ginaa who manages communications with HOAs is a great partner to work with on these communications. Ginaa is very responsive to me and the HOAs and keeps communications moving. Really helps to have someone working on my behalf to remain in compliance with all the intricacies of HOA rules. Really appreciate her willingness to offer support and guidance in managing these relationships. Thanks!

Experiencia fantástica: Once again Melissa has visited for another yearly home inspection and as previous, she hasn't changed a bit. Thank GOD I have in me to be a meticulous neat and clean freak which always entails a great home inspection process. Melissa is very thorough, has the best sense of humor, and conversation during this process, thank you once again for being complimentary and appreciating how well the home is maintained, thank you for great conversation that I really enjoy with you, until next time Avalon Realty and Oak tree management, only Melissa is preferred for the next and most like last home inspection for me on this property! Melissa was extremely professional, curtious, and communicative. I really appreciate her being complimentary of the place, I am very meticulous, clean and neat it's always good when those qualities are recognized and appreciated. Home inspection was good and if it is to happen again or when, I prefer Melissa! Great since of humor!

Experiencia fantástica: Gina is great with her tenants , and takes great care of homeowners wishes promptly. I give her 5 stars for going above, and beyond for Avalon Realty. Thank you Gina ⭐⭐⭐⭐⭐

Experiencia fantástica: Recently Brent Tell inspected the property that I rent. He was professional, respectful, and understanding. I had a few questions to ask him, and he did not hesitate to answer them. He makes you feel relaxed as he does his job. Thank you, Brent. I would also like to thank and give another 5 stars to Gina. Without her guidance I would not have been able to complete my renewal. She was so patient and kind. Both Brent and Gina are amazing.

Experiencia fantástica: Melissa Burton has been an amazing inspector always finds a way to help out and get someone out here to fix any issues.

Experiencia fantástica: Excellent service. I could not be happier. I feel confident our needs will be handled promptly when necessary. Julia was a of great help.

Experiencia fantástica: Working with Gina has been awesome. Super easy to communicate with, and she really stayed on top of everything. The property is well taken care of and It’s clear that she actually care about doing a good job. Definitely one of the best property managers I’ve dealt with—highly recommend!

Experiencia fantástica: Melissa is an amazing asset to Avalon realty and Oaktree mgmt! This is my third year at my property and she made my inspection Smoove and swift! She's always welcoming and pleasant. Thank you so much Melissa.

Experiencia fantástica: Avalon realty is a great company. I deal with Gina. She came out and did my inspection, also she helped me find a landscaping man to do my yard. Thank you Gina again.

Experiencia fantástica: Gina was very thorough with informing me of all the requirements and information about HOA rules. It was a very simple and easy process to move in.

Experiencia fantástica: Melissa was very nice! She came in and did her thing! She made me feel comfortable.

Experiencia fantástica: I had a great experience working with Julia to renew my lease. She addressed all my questions promptly and professionally. She help clear up any confusion I had in the renewal process, which I really appreciate it. She also expedited getting my lease renewal signed and completed. A+ service Thank you!

Experiencia fantástica: Melissa was such an amazing person, came into my rental house and listened to my concerns and got on top of fixing any issues I had. Thank you Melissa ! ☺️

Experiencia fantástica: Just signed my updated lease. Big thanks to Julia for always being very helpful in answering any questions we need answered. Making this slightly stressful process feel like a breeze. Thank you

Experiencia fantástica: Update: 6 months in and loving the house. We got our first house inspection today, and it went smoothly. Melissa was so nice and helpful. Also, she was very informative. I appreciate her being so personable. This was such an amazing experience and such an exciting day. GINA was so helpful with the move in process and explaining what we need to do. I'm so super happy with this next journey in life. Thanks for the excellent experience

Experiencia fantástica: Nicole, her team, and Lori in maintenance have been amazing. Our Air conditioning unit went out and they were speedy to help us get it repaired. It’s very hot here in Las Vegas (summer) and they didn’t make us wait. The property is kept clean, they follow up with emails and phone calls if there is a problem, and the maintenance team works quickly. Everyone in the office is friendly and helpful, too. It’s a nice experience to rent from property managers that really care about their tenants. Thank you!

Experiencia fantástica: Avalon Realty and Oaktree Management has been great to work with! Communication is clear and fast, and the customer service top-notch. Super friendly, helpful and always on top of things. Highly recommend!

Experiencia fantástica: I had a great experience going through the resign of my lease thanks to Melissa, she was really quick efficient and nice. Thank you for lovely service.

Experiencia fantástica: Melissa was are inspection lady and she was awesome very welcoming and professional, my kids absolutely adored her, and she had no problem checking out all the little toys they wanted to show her while she was here, thank you again Melissa, from your fellow Melissa ☺️

Experiencia fantástica: I had a great experience working with Julia to renew my lease. She was incredibly professional, attentive, and helpful throughout the entire process. Julia answered all my questions promptly and made the renewal process smooth. I truly appreciated her friendly attitude and dedication to providing excellent service. I would definitely recommend her to anyone needing assistance with leasing needs!

Experiencia fantástica: I have had a great experience with Avalon Realty and Oaktree Management. As a previous homeowner, I have never rented before, they made the transition for me seamlessly. One piece of information that I have learned is that each townhouse is independently owned, and I adore my owners!!! They are responsive whenever I need something fixed, they send someone out right away! It is a very quiet community. I love it here!!

Experiencia fantástica: 3 years renting with Avalon and they make the process so smooth! Thanks Julia for your help.

Experiencia fantástica: Julia helped me with my lease renewal! She was nice and made the renewal process a breeze! Cheers to my 2nd year with Avalon and Oaktree ! Update: Year 3 with Avalon ! Debbie helped me with my lease renewal this year and made it just as easy as last year. Can you tell I love them?

Experiencia fantástica: We have been a tenant since 2023 and one thing about the property management is they will resolve issues quickly if you have any maintenance problems they respond properly and I never had an issue with them not taking care of what needs to get taken care of in a timely manner.

Experiencia fantástica: Julia was very professional. Our lease renewal was done with great detail and painless. I am happy to be a client of Avalon Realty and Oaktree Management and their team. Thank you, Julia.

Experiencia fantástica: Debbie is amazing she is always a pleasure to talk to. Also very patient. I appreciate her fir helping me during this very trying time in my life. I'm glad someone out there still cares. Thank you.

Experiencia fantástica: Review for Debbie – Lease Renewal Experience Renewing my lease with Debbie as the agent was easy and painless. She was helpful, professional, and made the process smooth from start to finish. Debbie also took the time to clear up some confusion I had about the renewal steps, which I really appreciated. Overall, it was a good experience, and I’m grateful for her support.

Experiencia fantástica: My experience with the field inspector, Melissa Burton was great. She's very thorough and informative. She was also quick and friendly. I'm happy to renew my lease with Avalon.

Experiencia fantástica: I like it a lot, they guarantee realty Melisa is very kind, she did the inspection visit and everything went great

Experiencia fantástica: I give Julia 5 stars for helping me with renewing my lease. She is great with quick responding to and questions I had. Keep up the great work Julia!!

Experiencia fantástica: Melissa is great! This is the second year she’s done my inspection and she is so professional and sweet. We love seeing her

Experiencia fantástica: Just finished my yearly inspection with Melissa and I have to say, she is wonderful. Explained everything as needed and truly cares about the tenant and property. Professional and kind. A definite asset to your company.

Experiencia fantástica: This is my second inspection and I can say Melissa Burton always make it an enjoyable moment she is pleasurable. She is professional, and she genuinely cares about her tenants..

Experiencia fantástica: Melissa B came over to do my first yearly inspection for my home and she was awesome. She listened to my concerns, gave some advice/feedback and made me feel really comfortable about the whole process. It was a pleasure having her inspect my home.

Experiencia fantástica: Absolutely loved living in our home rented from Avalon. They have always taken amazing care of us since the very beginning. We’ve lived in some horrendous rental communities in the past… But here, I’ve never had any complaints, they’re great! Melissa is also SUPER amazing!!! If you’re looking for a good rental company, this is the one.

Experiencia fantástica: Kristen was so helpful to me. She really went above and beyond to help me with my move in process. I’m so happy to be apart of the Avalon family. Thanks so much

Experiencia fantástica: Melissa Burton is hands-down the best property management inspector we’ve worked with. She’s not only thorough and professional, but also incredibly kind and attentive—especially with our kids and our dog, which means a lot during annual inspections. Melissa logged maintenance needs we hadn’t even noticed and offered thoughtful recommendations for trusted local contacts we were actively looking for. Beyond inspections, every interaction we’ve had with the office team—including Nicole and Julia ( I’m sure there are more but I can’t remember atm) —has been equally outstanding. Everyone has been respectful, knowledgeable, and clearly dedicated to doing their jobs well. Their responsiveness and professionalism make working with this property management company a truly positive experience. As someone in sales leadership, I hold high standards for customer service, and this team consistently delivers above and beyond.

Experiencia fantástica: My experience Ryan at Avalon was amazing. From the moment that my application was received she reached out and helped me out through every single steps. We ran into a couple road blocks, but every single time she managed to work around it and get me to the next step. All in all had a top notch experience with Ryan and thanks to her I was able to get into my new property under a week. Extremely happy and looking forward to doing business with them in the future.

Experiencia fantástica: Edgar was absolutely fantastic (Maintenance Team)—professional, efficient, and incredibly courteous. He handled the replacement of all our lightbulbs with such speed and precision, making the entire process smooth and hassle-free. It's clear he takes great pride in his work, and it definitely shows. We’re grateful for his prompt response and attention to detail. Thank you, Edgar, for brightening up our space—literally and figuratively!

Experiencia fantástica: Melissa is so kind , got my inspection done with respect and dignity. My kiddo was very sick, she allowed my baby to rest and take pictures of that bedroom very last. I feel very comfortable with her in my home.

Experiencia fantástica: Melissa came to inspect my property today. She is very personable and professional! 10 out of 10

Experiencia fantástica: Melissa did our yearly inspection! She was very nice and did what she had to do efficiently! Thanks

Experiencia fantástica: I want to share my great experience with Melissa, who does the inspections for our rental home. She is very thorough, making sure to check everything carefully, which makes us feel safe in our home. She is efficient, gets things done quickly without missing anything, very kind and takes the time to explain things to us, so we understand what’s going on. Her knowledge of her job is clear, and she shares helpful tips too. Overall, Melissa is a pleasure to be around, and I highly recommend her for anyone needing an inspector!

Experiencia fantástica: I really appreciate how thoroughly Gina handled this situation. After receiving an HOA letter requesting that a stressed tree in the front garden be replaced, she promptly coordinated with a landscape vendor to assess the issue. It was a pleasant surprise to hear that the tree is actually in better condition than expected and doesn’t need to be replaced after all. It’s clear the tenant has been taking great care of it, and I truly appreciate their effort. A big thank you to the vendor and Gina for their honesty and quick communication. Their transparency is refreshing and much appreciated. That kind of integrity and responsiveness builds real trust, and I value it highly.

Experiencia fantástica: Second year renewal inspection went amazing, Melissa is very helpful and made the process super easy and fast. Issues were addressed and got an appointment scheduled within an hour! Thanks Avalon Realty and Melissa, your team rocks!!

Experiencia fantástica: Melissa was great, always a pleasure working with her when she comes by each year. Very informative on concerns/ questions we may have. She’s professional and friendly!

Experiencia fantástica: Today Melissa Burton came to our apartment to do the inspection. She is very professional and so kind. She was here before the time of our appointment and that it's something I liked because sometimes people don't show up at time, but this lady was on time and I really I appreciate it.