Michigan Rental

Positive experience: Was a tenant of Michigan rental for a year. Old house, but what you would expect of a college house. Heather was very responsive and communicated clearly. Maintenance came super quickly. Would recommend!

Fantastic experience: I had a great experience with MI Rental renting twice, very communicative and attentive!

Fantastic experience: I accidentally left my passport at the rental place when I moved out, and I am so grateful for Heather Stevenson who contacted me to let me know. She was incredibly kind, professional, and went above and beyond by arranging to ship it back to me. Her excellent customer service made a stressful situation much easier to handle. I truly appreciate her help. They also fixed all my issues in a timely matter during my one year in that place. Thanks, Gabe Leon

Fantastic experience: Kumail was nothing but professional and courteous and he responded timely to all inquiries and concerns. He made the house rental process easy and seamless. Was such a pleasure to do business with him. We feel lucky that our students are in such good hands.

Fantastic experience: My experience with Michigan Rental has been outstanding. Kumail has been amazing with his assistance and willingness to answer many, many questions. I am very appreciative of all of his fantastic help and very thorough information. And he sends email responses on his days off! Very impressive service from Michigan Rental!

Negative experience: Absolutely ridiculous landlords; we were in an apartment that was switched over to Michigan rental for our last year living in the place and they constantly charge us random extra fees in addition to making us pay and set up a DTE account, unacceptable forms of communication and never give notice for extra charges and refuses to explain anything. All of the maintenance people are incredible kind and lovely but absolutely not worth the constant hassle of them adding 4 random extra charges for “common area” lights 7 months into our lease for the first time ever. Do NOT rent with them

Fantastic experience: Very helpful and easy

Fantastic experience: The maintenance people are literally the best ever!

Positive experience: Good for the price. Landlord and maintenance are fairly responsive. Didn't have many issues throughout my time renting.

Fantastic experience: I had an incredible experience with Michigan Rental. After being scammed last year for a apartment I was looking into renting, Michigan Rental was quick to sweep in and help me find another apartment very last minute. I have had only good experiences.

Negative experience: security deposit issues

Fantastic experience: Very helpful and easy process!

Fantastic experience: I have been working with Michigan Rental to get apartment for my daughter in Ann Arbor. Great company and the team to work with. Very professional and responsive. All my questions were answered very quickly through email and phone calls. I really appreciated their knowledge, help offered and time spent with me. Thank you so much!

Negative experience: we never got our security deposit back. apartment was left in perfect condition. avoid MI rental at all costs.

Fantastic experience: Kumail gave the extra mile by showing us the apartment earlier in the morning so we could leave to our jobs on time without rushing. Thank you Kumail! Also, note this: the maintenance team is very, very good! We have been receiving their help the last three years and we have no complaints.

Negative experience: This company refuses to give back security deposits at the end of leases. We left our place in pristine condition. Highly recommend looking elsewhere as there are much better companies to rent from.

Negative experience: This rental company is attempting to withhold over $3,000 from the security deposit. Fortunately, we have photos, video recordings of the move-in condition, and emails noting damages at the start of the lease. Their actions appear fraudulent, and we may have to pursue the matter in small claims court. If you rent from them, protect yourself: Take detailed photos and videos at move-in and move-out. Document everything in writing. Keep copies of all correspondence. If possible, go elsewhere.

Fantastic experience: I have been renting with Michigan Rentals for two years and I have had a great experience so far. Kumail is extremely competent, responsive, and supportive of his clients, definitely recommended.

Fantastic experience: Very helpful and patient guidance with a lease takeover arrangement. Thank you, Kumail!

Fantastic experience: I had a great experience with Kumail from Michigan Rental, he was patient, understanding, and incredibly supportive throughout the process. I highly recommend Michigan Rental! Their properties are well-maintained and come with quality furnishings in good condition.

Fantastic experience: My current apartment (3 years later) contacted Michigan Rental to verify my residence and experience with me as a tenant. Kumail was very responsive and helpful. Thank you!

Negative experience: Stay clear of Michigan Rental to avoid incorrect late fees. A couple of months ago, Michigan Rental did not record the payments for one month of rent, and posted late fees as a result. We had to provide bank statements since the payment portal didn’t reflect the payments. It got resolved-ish after many missed calls (they don’t pick up) and long email chains. We still have a random balance as a result of fees and will have to start another long email chain that will take weeks to get fixed again.

Fantastic experience: I believe this is the best place to live as a student in Ann Arbor, and the price is also very reasonable. If I had to live in Ann Arbor again, I would definitely come back here.

Fantastic experience: I have had nothing but positive experiences with Michigan Rental parking services. I rented a parking spot from them for the past two years and the entire process is straightforward and convenient. Kumail has been fantastic in addressing any questions I had and I appreciated his quick response and professionalism. Highly recommend Michigan Rental if you're looking for a parking spot on UMich campus!

Negative experience: This company appears to exist to price gouge students. I drove 3 hours to see a unit advertised by this company. The company lied to me about the quoted rent: in August, they charge for a full month, but do not provide the apartment for a third of that month. They charge a $200 move-in fee for entering the apartment "early," even though early is after you've agreed to lease the apartment. And, they charge a $600 pet fee. When I asked some questions about the lease, they refused to answer and refused to rent to me. When I went on a tour of the unit, they were not able to answer any questions about its history. The unit I saw was dirty and had maintenance issues. This is one of the most negative renting experiences I've had in 10 years of renting apartments. If they cannot be kind or helpful when trying to sell an apartment, I doubt they'll be helpful when you actually need them.

Negative experience: Would not recommend renting from Michigan Rental. Avoid at all costs if you can. It is not safe as they don't care about the tenants. I did not get my security deposit back. My unit was not clean. We constantly had rodents infestation and maintenance showing up unexpectedly. Crammed parking. Issues with the city. I did not get my security deposit afterwards. If you complain or offer feedback, the staff just gets angry and defensive. They have too many properties they manage and they are clearly short staffed. There are much better housing options in Ann Arbor. I'd strongly advise looking elsewhere. Since moving into a new place, I've been much happier.

Negative experience: I was a tenant at one of the properties managed by MI rental. They did the least amount of work possible when work was required. They had to come back several times to do the full work. They also would have kept just under $1000 that we overpaid and it took us several weeks and many email to get that money refunded. Overall this company is extremely bad at taking care of their tenants and will take advantage. Would not recommend.

Negative experience: Dealt with mice and squirrels for the entirety of our lease on a house. When maintenance came in the first month of our lease, they said that this had been a problem the previous years. MRental eventually sold the house and the new landlords had the rodents gone within 2 weeks. Additionally, the stove was not in working condition when we moved in.

Negative experience: When doing my move-in inspection for my new apartment, the unit was not cleaned. It had a strong foul odor. All of the surfaces were covered in stains. Additionally, all of the walls had big scratches/scuff marks throughout the apartment. When I mentioned this to the representative, she made no effort to try to reconcile these issues. Instead, she just suggested I email maintenance. This is beyond unacceptable, especially since I already paid a non-refundable $300 cleaning fee. I've rented from this company before and have never had such a horrible first impression. I've included some of the images I took, this is not representative of the total count of damages.

Positive experience: I had a good experience with Michigan Rental! I think my apartment was average and what you would expect from a rental in a college town. However, the responsiveness and helpfulness from Michigan Rental employees was excellent! They were 100% willing to help and help swiftly, which made for a very pleasant experience with them!

Fantastic experience: Thank you to Heather S. and Michigan Rental for such great service and care these past two years. They are always responsive, reliable and professional. I highly recommend Heather and her team.

Fantastic experience: I've spent almost a year in an apartment that is managed by Michigan Rental. In particular I wish to commend Heather at the office and Kamil and Majid and the rest of the maintenance staff. They were always promptly responsive to address any issues and resolving them to my satisfaction.

Fantastic experience: I had a very positive experience with Heather at Michigan Rental who helped me after I leased an apartment and then was unable to move to Ann Arbor. Over the course of two months she was incredibly responsive and diligent in finding new tenants despite having very little to gain from it. I would definitely recommend working with them over the other rental agencies in what is apparently a crazy rental market.

Negative experience: Greedy, greedy greedy. They will squeeze every last dollar out of you they possibly can. For example they charge you $100/month to park in front of your OWN HOUSE. Our lease was signed over to another tenant for the following year without them even notifying us, leaving us stranded having to find housing super last minute. Very stressful.

Positive experience: Lived here for a school year and was skeptical based on the previous reviews. Having now moved out i wanted leave a honest review. The place was old, had chipping paint, but was also priced the cheapest in the area (great location) so I got my worth. The maintenance was responsive, only needed them twice and they came next day. A time I requested a visitor parking pass for a week while my parents visited they were happy to assist and work with me. It was a good space for the year to live here and if they had half year leases i would have stayed with them again.

Negative experience: Basic website. There is no option to make payments.

Negative experience: I rarely write reviews, but felt compelled to do so in order to warn students to look for a different leasing company. To put it simply, we had an issue with black mold growth in one of the bedrooms in our apartment, and it took over 3 months and an unacceptable number of phone calls and emails for anything to be done to fix the problem. Worst of all, Michigan Rental made the process so difficult and frustrating, and they had absolutely no empathy for this health concern. I'd recommend scrolling through the other Google reviews- you can see that whenever someone brings up a legitimate complaint, Michigan Rental replies and turns it around on them. I'm sure this review will get a response too. Don't put yourself through the stress of choosing this company, there are better options out there.

Negative experience: Dirty apartments with bad insulation. It was freezing all winter despite them trying to fix the issue many times. They were also very shady with our security deposit as they never mentioned that we were getting charged late fees whenever we paid a couple days late. They made it seem as if the late fees were waived and then just deducted it all at the end of the lease. We also paid water bills late but they deducted the entirety of the water bills from our account even though we had paid the water bills (At least part of them but i can't access the rent portal anymore so I can't verify how much).

Negative experience: Michigan Rental is the worst rental company experience I have ever had. The buildings are so poorly maintained and truthfully disgusting. The price of rent will constantly increase and in my unit I requested a conversation about amenities that should accompany a massive rent increase and was given a rude response with little to no explanation. For your mental health and wallet, do not do business with Michigan rental.

Positive experience: I lived at one of their properties for the past year. Overall, they met all of our house's needs, and maintenance was able to come right away when needed. I will say that the condition of the house wasn't great to begin with... lots of scratches, patchy paint, dull lighting, a few really old appliances. However, given that it was located on a college campus, it was alright. Michigan Rental did update the kitchen, which was very nice. I do think that there needs to be a lot more upgrades in the future.. The maintenance team is really nice and friendly. Even when I was moving out at the end of the year, they actually helped me put all of my boxes from the front porch in my car without even asking! They are truly genuine and nice people. At the end of it, I can say that I had a good experience with the company.

Fantastic experience: By far one of the best management companies I’ve rented from in Ann Arbor. Responsive and kind staff throughout the lease, clean shared spaces, and an awesome unique apartment. Would recommend!

Fantastic experience: Michigan rental did an awesome job at replying to emails and maintenance. Had a great experience with them for two years. Highly recommend

Negative experience: Wouldn't recommend. During the process of signing my lease, I found that the management staff was not understanding at all of students' various financial situations. They charge an arm and a leg for small housing and continue to nickel and dime with various fees throughout the lease signing process. They increased the security deposit because we chose to add a parking spot to our lease. I will echo other tenants' sentiments of feeling a lack of respectful communication from the landlords. I also find that they send communications rather last minute at times, and when I call to ask for an extension on a payment since it had not been properly communicated, I was met with snakiness and a lack of empathy. The landlords are within their legal rights and aren't doing anything necessarily unlawful, but I have had far better experiences with other landlords and management companies in the Ann Arbor area with much more reasonable pricing.

Fantastic experience: Michigan Rental is the best property management company I've rented from. They took ownership of the pretty dilapidated house I was living in 5 months into the lease, and right away they started making improvements to the house that benefited me. They were extremely responsive to my maintenance requests. Their office and maintenance teams are kind, and I know they try to be as accommodating as possible. If I were staying in Ann Arbor, I would make sure to keep renting from them.

Negative experience: Worst place to live. They tow their own residents for not displaying the parking card and charged $430 cash without a bill. What a way to scam an cheat the students. Beware of these frauds.

Negative experience: Very unresponsive. Slow sublease processing and bad support

Fantastic experience: MRental Maintenance is one of the best and most reliable companies to use! They worked for the group which owned the house I lived in and where nothing but respectable and kind throughout our entire time there. Any time there was an issue at our house, we would simply email them with the problem and they would typically arrive within at most two hours and have it fixed. The company employs hardworking, timely, communicative, and responsive workers who truly were able to take care of any issue brought to them!

Fantastic experience: Ever since they acquired my old building, Michigan Rental has been very accommodating. They have a lot of properties all around downtown Ann Arbor, yet any maintenance issues are handled promptly and effectively. Everyone on the staff is pretty friendly, especially Heather, who has been super helpful and understanding from the very beginning of my time with Michigan Rental. Lubna has also been very flexible and friendly as well. Update 4/22: Everything is still good! Michigan Rental has been super understanding during these uncertain times and I really appreciate everyone there. I want to specifically mention the maintenance workers tho! I have needed assistance multiple times, whether for locking myself out, needing batteries for the smoke detector, or even a window replacement, the Michigan Rental maintenance team has always been fast, respectful and their repairs last! They always email back asap.

Fantastic experience: Always incredibly responsive and quick to resolve any problem.

Fantastic experience: Very quick service with timely responses. Whenever a problem occurred, they fixed it with quality and urgency -- Thanks!

Fantastic experience: Super nice! Very polite

Negative experience: Overall, I would not recommend Michigan Rental. This company does not care about its tenants, and my roommates and I have not been treated well at all. We have had many maintenance issues, which we expected when moving into an older house. However, what's unacceptable is the way we have been treated by the staff several times. If you look at the other reviews, you can see that whenever someone brings up a legitimate complaint about service or a housing issue, instead of apologizing or trying to make it right, Michigan Rental disputes back in an accusatory manner, calling experiences "unwarranted." There is a serious lack of empathy, and this is not what good customer service looks like. As a busy college student with a lot of stress, you do NOT want to have to deal with rude staff when you are already dealing with an inconvenient maintenance issue (which will inevitably happen at Michigan Rental properties). What you will NOT get at Michigan Rental is: landlords who will answer your calls, listen to the problems regarding your house/apartment, and respectfully work with you to find a solution without dismissing your problem. I have nothing to gain from writing this review other than warning other college students to find a better leasing company. In fact, I know many Michigan Rental tenants who have had similar experiences, yet won't leave a review in fear of not getting their full security deposit back. My roommates and I did not know much before signing our lease, and we wish someone would have warned us. My advice is to talk to other students who are older than you and ask about their housing experiences with various landlords. There are way better leasing companies in Ann Arbor, and I wish I would have done more research before selecting Michigan Rental.

Fantastic experience: Thank you so much to Stephanie at Michigan Rental for being very responsive and helpful with securing a rental! Stephanie went above and beyond to help us secure the right apartment for our son. She made the process very easy and took the time to answer all of our questions. Really appreciate! Great experience!

Fantastic experience: The maintenance is great! All the workers are very friendly, kind and respectful. They respond within a day of whatever request we have and are usually there helping with any problems within a day as well. Thank you Ahmad and team!

Negative experience: Overall, I would not recommend Michigan Rental for anybody that is looking for housing in Ann Arbor. They really only care about providing very poor quality infrastructure and communication to maximize profits. The rights of tenants are treated secondary. They did not provide trash, laundry, or proper heating. When I first moved in they did not bother with putting an AC unit and then saying it was my responsibility even though it was mentioned in the lease. The infrastructure of the houses is also very very poor with the amount of rent I pay a month. They also send passive aggressive emails. The experience is just simply bad. I would only say their maintenance is excellent with their service and really on top of things. I would give their maintenance excellent ratings.

Fantastic experience: Ahmad was super quick to reply and was able to fix our garbage disposal within 30 min of contacting him. We will definitely be using his services again!

Positive experience: Pros: * Excellent kitchen, lots of countertop space * Reliable appliances (in-unit laundry was convenient) * Marieta was helpful with utilities headaches * Not stingy with the security deposit * Decent furniture included Cons: * Rent was raised by 30% (!) - I was told that my apartment had been discounted for the year of my lease, but had received no indication of this prior to signing that lease * The landlord briefly turned off my electricity without notice, to test which apartment was tied to a meter * The landlord and a prospective tenant came to my apartment for a tour without notice

Positive experience: Michigan Rental is the quintessential representation of an Ann Arbor rental management company; snaps up properties and (in my opinion) over-charges for standard living conditions. Tenant service points are spotty, with some interactions immediately addressing your concerns, others not answering phone calls at all or responding via text with generic copy days later. They seem to always manage to make you feel like an inconvenience, but roughly half of the time, do come through. That said, the maintenance team is 100% spot on. Always extremely responsive, super friendly team that is understanding, fast, and competent. The maintenance team alone has dramatically increased my respect for this company. I would rent with this company if I were not concerned about being treated like a customer/being slightly overcharged (common in Ann Arbor), but needed to know the functional concerns about my living space were being addressed. Furnishings are also generally above average, increasing the value for an ephemeral lifestyle.

Positive experience: Always good service from Michigan Rental maintenance staff (I am well aware of negative experiences from other tenants). Over 4-yr tenancy, experienced 2 maintenance emergencies in an old building. Maintenance responded quickly, appropriately re COVID (wearing masks), all resolved. Respectful, appropriate service. My experience with this company has been quite good.

Fantastic experience: Michigan Rental is the best -- they've made everything easy from the get go, they're incredibly responsive, and they take great care of the property. We've lived at one of their properties for two years, and are sad to be going (only leaving because we've graduated). If you're thinking about renting in Ann Arbor, you can't go wrong with Michigan Rental!

Fantastic experience: Heather was great to work with!

Fantastic experience: I had a great experience with Michigan Rental. Throughout my entire lease term, they were friendly, professional, and responsive.

Fantastic experience: Heather was very helpful in getting my lease set up initially through a tough time in the pandemic. She has been responsive throughout the last 9 months, and I would recommend her highly. In fact, I just renewed my lease!

Fantastic experience: Super responsive and eager to help!

Fantastic experience: Michigan rental is super responsive and eager to help! They have been flexible and sympathetic when it came to a roommate conflict and they went above and above to help us sort it out. Would recommend renting from them based on an overall positive experience.

Fantastic experience: Great landlords. Always very timely and responsive to maintenance requests and the landlords actually care about you - I even got a response within minutes when I called at midnight one time. They truly try to help, especially when you have good communication about things and build relationships with them. Whenever you have questions, they work with you to figure everything out! Definitely recommend!

Fantastic experience: Was pleasantly surprised by the entire operation of Michigan Rental. They removed the provided bed and desk from my room, no charge, so I could use my own. Was dreading not getting back part of my deposit, but I left the room exactly as I found it and my entire deposit was refunded. Emailed asking for a copy of my lease agreement for tax purposes and that was a very quick turnaround. Lowest rent in Ann Arbor that I could find and it had relatively new amenities. Fixed the dishwasher within a couple days. Communicate with them, they'll communicate with you. Show their property respect and they'll show you respect. Highly recommended.

Fantastic experience: Great team, fast responses and super knowledgable about the properties.

Fantastic experience: Maintenance team is super fast and helpful! Whether it's changing lightbulbs, fixing floorboards, or enrolling the building in composting they are super responsive and efficient.

Fantastic experience: Great, responsive maintenance staff! Always timely and effective.

Fantastic experience: I've been so impressed with MRental as a tenant this year. They are incredibly responsive to everything. We've put in a total of 3 maintenance requests (shower tuneup for heat, clogged drain, and a few ants) and maintenance took 1 day max to be at the door. For the few ants, they showed up less than 15 minutes after we sent the email and very thoroughly sprayed inside the apartment, in the surrounding areas in the building, and around the perimeter. For other questions about parking or subleasing, the main office was always incredibly quick to reply and helpful. I've been really impressed, especially compared to stories from other landlords in A2.

Fantastic experience: Heather did a great job handling the leasing process. Answered all questions promptly and the paperwork was completed with ease.

Fantastic experience: I really appreciated Heather Stevenson's responsiveness and kindness to my friends and I as we explored a Michigan Rental property. Thank you!

Fantastic experience: I had a wonderful experience working with Heather at Michigan Rental. She was extremely helpful, professional, and responsive. It has been a difficult year to navigate off-campus housing due to the pandemic, but she made the experience much easier and answered all my questions along the way. I feel very fortunate to have worked with her.

Fantastic experience: Heather was very responsive and helpful in answering my questions. She was also friendly and personable.

Fantastic experience: Last year I subleased a unit here and the staff were always very accommodating. I was very worried about the move in inspection because I wanted to be sure that any damages from the previous tenant were recorded prior to moving in. Long story short my inspection was at 4pm and my flight that day was delayed. I didn’t get to Ann Arbor until after 11pm but Heather still did the inspection and gave me the keys that late so that I didn’t have to pay for a hotel that night. The unit and the price were better than most in Ann Arbor but I highly recommend this agency based off of my experience with the great people who work for the office and maintenance.

Fantastic experience: Many of my friends live in properties owned by Michigan Rental. They all have had great things to say about both the office staff and maintenance. I also admire how well maintained the homes are and have been surprised by the high end finishes they use in their properties even though the town caters to mostly students. Heather has been great to work with, I called her back when my dorm contract was cancelled due to covid. She didn’t have anything available for sublease at the time but was kind enough to refer me to Facebook student housing groups were I found my current room. I am now corresponding with her to find a unit for next year and really look forward to working with them more. She is always very responsive, even late in the evening and on the weekends and I appreciate that since that is when I am available.

Fantastic experience: Extremely responsive! Maintenance orders are often fulfilled within hours and emails are responded to very promptly. They also are very case-by-case with their tenants and not just throwing the book at you whenever something goes awry or when you need assistance/accommodation with something. They look at us as people and not as numbers, and will accommodate/work with you if unexpected situations come up to the best of the ability. They try their best to make your experience as relaxed as possible as a tenant and don’t pester you with unnecessary emails or tasks, and try to deal with problems themselves before asking you for anything. Overall an amazing rental company to live with and I’m so glad that I happened to choose them for my housing!

Fantastic experience: I loved our realtor Heather! She was amazing whenever we had questions about the process, had trouble with roommates, or needed help in our transition out of the house with subleases.

Fantastic experience: Heather, one of the property managers, is so helpful! I’ve been locked out of my place a few times and she has always been prompt in responding and letting me in. Additionally, I once needed her to get into my apartment so my friend could grab something when I was several states away and she even did that! Overall it has been a lovely experience living here and Heather has always responded to every need promptly and professionally.

Fantastic experience: Update: I have since moved out of the home that I was in and Heather at Michigan Rental was amazing with both move-in and move-out. I could not ask for a more courteous and caring person to work with. I will likely look for another rental through Michigan Rental as long as she is still there! I have just begun working with this property company. We signed our first lease during the Covid-19 lock down and signed based on an advertised floor plan that ended up changing due to city coding issues in a home under construction. They were incredibly accommodating and pleasant to work with. I am thrilled with my experience thus far.

Fantastic experience: The Michigan Rental staff are very responsive and helpful when I have question or are in need of assistance. Heather has particularly been very helpful for me, answering my questions and responding to my messages at all times of the day/week.

Negative experience: Not worth dealing with Marieta. She sucks.

Negative experience: Marieta, one of the managers at mrental, is not accommodating at all and selfish as she doesn't really care about her tenants' wellbeing during COVID.

Positive experience: Michigan Rental maintenance is always responsive and quick to fix problems. Also, Michigan Rental always responds to concerns and emails.

Positive experience: The maintenance men are extremely quick and friendly with fixes in our home. The landlord to our home is flexible and professional and he was able to remodel our kitchen and get us a household AC unit. We have stayed there for 3 years and have been really pleased!

Fantastic experience: I have had a great experience with the maintenance team. They are friendly, reliable, and respond quickly and follow up to ensure the problem is resolved. We also appreciated the remodeling of our kitchen and the addition of AC.

Positive experience: Michigan rental always responded fairly quickly to any issue we had which was resolved in a timely manner. We were also able to have parts of the house renovated with no cost to us.

Positive experience: Michigan rental has really great maintenance men who respond very quickly to problems with the house. The moving in process was not the easiest because Michigan Rental was not prepared. Our house is overall pretty nice for the price we pay in Ann Arbor.

Fantastic experience: I've lived with Michigan Rental for two years now, and have just signed a lease for a third year since the experience has been great. The maintenance staff is always very quick to respond and fix any issues that arise, and the company generously remodeled our kitchen last year at no extra cost to us!

Negative experience: Zaki had us bring an entire security deposit to his house and then did not give us the house we signed the lease for, never contacted the tenants to see if they would renew, and was hard to get a hold of to get our $2000+ back. Do not recommend.

Fantastic experience: I am very satisfied as a tanent. There are two great facilities: the houses are at prime location of Ann arbor and the maintenance is quick responsive and helpful. Very good place for couples or students. But there is one problem. I leased the apartment for 12 months. But just after passing first 3 months, Michigan rental started to show my apartment to the next year prospective tanents. It's really inconvenient for a current tanent because the visits are many time. If they open the touring just before 4 months from the current lease ends it will be rather convenient.

Fantastic experience: I was new to Ann Arbor from a small town, so dealing with bigger city rental companies made me very hesitant. However, working with Heather has been one of the most positive experiences I've had in this city. Despite handling multiple properties she always responded to my emails promptly and with kindness and respect. If I had a problem, she made sure it was handled in a timely matter. I'm moving out of the city, but I will forever remember my experience with this rental company- and Heather specifically- and I could not recommend it more.

Fantastic experience: The staff at Michigan Rental established open and direct communication with me and my roommates from the start of our lease. Maintenance was quick to respond to any inquiries and utility services where thoroughly explained and organized with ease. Thank you for a great property and experience in Ann Arbor.

Fantastic experience: If you are looking for a reliable rental and compassionate landlord in Ann Arbor, Michigan Rental is the place to go. They take excellent care of their properties and are really responsive to tenant needs and maintenance requests. They have a team of very nice maintenance workers who will usually address any requests within a matter of hours. During my lease, I encountered some problems with a co-tenant, and Zaki was incredibly kind and gracious in helping me come to a quick resolution. I've crossed paths with many rental agencies and landlords in Ann Arbor and throughout my life, and Zaki and Lubna at Michigan Rental are among the most professional I've had the pleasure to work with. I would recommend them to anyone and would gladly rent from them again.

Fantastic experience: Great response time for maintenance requests made via email. Moreover, Zaki, the owner, is very reasonable and always responds to phone calls/voicemail. Ahmad, the maintenance guy, is also very professional.

Fantastic experience: I've been leasing a renovated apartment for 2 years, and only had to call maintenance a couple times. Both issues were resolved within 24 hours. They were very friendly and professional. The showers never ran out of hot water and there were never any bugs the whole time I've been living in the apartment, which has been a very pleasant surprise. I'm moving out of Ann Arbor, and would definitely recommend Michigan Rental to anyone looking for housing in the area.

Negative experience: anyone who is writing a good review for this pathetic joke of a "rental company" definitely got bribed to do it by these desperate landlords who know they can't keep being criminals for much longer!

Fantastic experience: I rented with Michigan Rental this past school year (2018-2019), and everything was handled well. I had lived in Ann Arbor for 6 years prior, and Michigan Rental provided us with the most effortless and effective move-in/move-out I had experienced compared to my other rentals. Maintenance requests were handled efficiently and quickly whenever requests were made. I appreciated the response times and assistance offered throughout our time renting. Overall it was a good experience.

Fantastic experience: My experience with Michigan Rental was nothing short of outstanding. They were professional and courteous from the day we signed the lease. The showing and signing process was transparent and swift, and any maintenance requests were handled quickly and properly. I was extremely grateful for the direct communication I always had from Zaki and his team throughout the year, and would recommend them to anyone moving to the Ann Arbor area.