Ryconn Property Management

Negative experience: Update just because they commented on my review. They promised new carpet when I signed the lease. Nope. Day of the move in I find out carpet is not changed and wet because they cleaned the carpet last minute. Month into my tenancy I get slapped with this notice stating the home is listed for sale and I need to cooperate with showing. If I knew the house was gonna be listed, I would’ve moved some place else. But as someone at Ryconn said, it’s just a business for them.

Fantastic experience: Lily was very professional and nice. I have no complaints and would welcome her back anytime.

Fantastic experience: Rycoon has made my living experience in Orange County so much pleasant since the last 4 years. Me and my family feel like in our own home, with the difference that if anything has to be done, fix or repair. we just have to reach to them and there is always someone that can help! Thank you to the Rycoon family from maintenance to front desk.

Fantastic experience: Hi, this is Diane Marquez. Just wanted to leave a review for Lilly who did our inspection the other day at 915 Dahlia Court in Hemet my phone wasn’t working so I had to use my daughter‘s phone but I just wanted to say she was very nice she answered all my questions. She was very thorough. Thank you so much, Lilly.

Fantastic experience: Lilly is wonderful and takes good care of the residents

Fantastic experience: I have had a great experience with Ryconn. I viewed the place I wanted to rent on a Monday, finished applying on Wednesday and found out I got it on Friday. It was a very fast process and they are great at communicating. I also love that you can communicate with them thru text. As a toddler mom, it’s hard to have uninterrupted phone calls so that has been so helpful to me. Every staff member I have interacted with has been very kind. I would definitely recommend them to other tenants looking for a rental.

Positive experience: Service is awesome.

Fantastic experience: Excellent agency to work with, especially Lilly she came to our house & solve our issues with no hesitation. I would highly recommend this agency.

Fantastic experience: As homeowners, we were so lucky to have Ryconn as our property management company for 10 years. Ryan and his team are top notch and provided exceptional service across the board. Sherie and Hailey handled every need efficiently and professionally, whether we had amazing tenants or some difficult ones. It was a huge weight off our shoulders being on the East coast and knowing that their team was taking care of our property and tenants. I highly recommend Ryconn if you want a company that works hard for you and your home.

Fantastic experience: Working with Ryconn has been wonderful. They communicated clearly and quickly! Arleen was the best and even let us see the space multiple times before getting our keys. 10/10

Fantastic experience: Looking for a new place can be incredibly daunting and frustrating. But I have to say Perris Dalton, the leasing agent at Ryconn, was on her game. She answered all my texts and emails, answered the millions of questions I had, and was fast at processing all the paperwork and forms. These are the kinds of experiences who make or break a deal. She was personable and professional; Had style and grace during thr walk thru at the condo. Just really genuine. I was so impressed I truly sensed quality customer service. Had it not been for that experience, I would have rented elsewhere because I know that if I have maintenance issues while a tenant, I will be acknowledged, heard and appreciated just the same. Thank you Perris!

Fantastic experience: Lilly came to do our home inspection This was my first time ever having an inspection so I was a bit nervous not knowing what to expect. Lilly made it comfortable and she was very easy to talk to she was amazing. Thank you Lilly

Negative experience: This review is specific to the murrieta office. And the manager in charge. I rented an apartment from Ryconn in hemet, so we were suppose to deal with the office that was closest to us. I will list all things pro and cons from our 1 year stay. We will start with the very few good things they did for us. They did provide a new oven for my apartment since the last one was from the 1980s and didn’t work, they also would respond to the maintenance requests through the online portal. Thats it. Cons: they lied on their end of the lease, knew about it and continued to play dumb, when brought to their attention. They told us no one had died on the premises in the last 3 years, which was false. All the neighbors had told me otherwise, since we didn’t feel at ease in there towards the beginning of our stay… we mention it to our property manager and of course played “dumb” but told us to provide proof and they would work with us. We provided proof and went down to the local county office and got the death certificate (like they told us to do, which I think I spent 25$) then went into their office to show them and magically the office manager who agreed to work with us, was not there and out of office…. So we couldn’t speak to anyone. We tried calling after the incident and no one responds. She had me waste my time and money and wasn’t up front with us. Moving on, we had a dangerous neighbor in the complex who was abusing drugs and harassing certain neighbors, screaming in the complex, and cause disturbances. I would call and complain (so would other tenants in fear for our safety) and they again, would not return our calls. Police was even called multiple times, and yet the management company did nothing to protect their tenants. Moving forward again, we would never see/hear from them unless they would show up to do walk throughs because they were trying to get a buyer for the property. They only come out when it’s beneficial for them, otherwise they will never talk to you or check in. They are very disorganized, greedy and crooks. They have poor communication and are strictly out for money. Please be careful. We did everything right cleaned the apartment, we’re great tenants, and always paid on time, respectable etc and still took 450 of our deposit to paint the apartment even after we did our walk through and was told this was normal wear and tear and we wouldn’t be charged…. Do research, unlike me. So you won’t have to suffer the consequences. This is serious and truthful statements I’m posting. I would like this information to be used to protect future renters from this office and business.

Fantastic experience: Dealt with this company for years and never had any issues. They are very easy to get ahold of via text or phone call and respond within reason depending on the need. Would highly recommend using them for a rental company!!!!!

Fantastic experience: Just had an annual housing inspection by Ryconn Property Management. Lily was very thorough, communicative, and not only explained any issues but was also interested in our concerns/issues. Definitely a great experience and Lily made an awkward process very comfortable. Thank you

Fantastic experience: Every time I deal with Ryconn best customer service. I had a home inspection by Lily. She was great . She arrived on time inspected my home very thorough, but she took the time to answer any question I had . Thank you Ryconn for always having the best employees that always make you feel at home .

Fantastic experience: Ryconn Staff Rocks!!! I found my rental home through Ryconn and completely impressed with the process and support from all the staff members! Working directly with Perris D. and meeting her personally was awesome!

Fantastic experience: Lillian was great to work with. Very positive and out going

Fantastic experience: Lilly came to do our annual interior inspection. I always dread these things a little bit as you can feel judged and awkward with a stranger in your house. However Lilly was so easy to chat with and made the whole thing very comfortable. My experiences with Ryconn has been a bit hit and miss, but having Lilly come definitely gave me a better experience to most recently refer to. She was very friendly from the beginning and worked quickly which as a working mom I greatly appreciated. Thanks Lilly!

Fantastic experience: His personality was very pleasant, he took his time, and went above and beyond, excellent worker

Fantastic experience: He was very detailed and pleasant, he went above and beyond, answered all of my questions without getting angry, I really appreciated him

Fantastic experience: Brenden came to our home and did repairs he was very efficient and knowledgeable. Thank You Brenden

Fantastic experience: Brennan made my day. I was unhappy about all the things that needed to be done. He is a perfectionist at his trade I thank you for sending him. He is definitely a asset for the company. Yes, he deserves a raise!!

Fantastic experience: Ryconn Property Management is awesome. I have been living in their properties for 3 years and every time I need something fixed they are on it. They are quickly to response to everything!

Fantastic experience: It has been a pleasure working with Ryconn Property Management. This company gives great and fast service available to all. I am Looking forward to renting with them again in the future!

Fantastic experience: Great company

Fantastic experience: I just rented a home from Ryconn Property Management. Perris Dalton has made this whole experience easy and friendly. When I moved in there were a few maintenance issues. These issues were handled very professionally and promptly. Thank you Perris and Ryconn.

Negative experience: Arleen lied to my face, I will never do bossiness or recommend this company ever again.

Fantastic experience: I've been renting for over 6 months now. I was worried after reading some reviews but I don't regret choosing Ryconn. As a first time renter Kudos to the Riverside office for making my renting experience a smooth and pleasant one. Frances was great to work with and made the process easy. Paying rent through the portal is convenient and easy. I'm not sure why others have had a bad experience but I have had nothing but good service and a stress free experience. I would recommend Ryconn and would definitely rent from them again.

Negative experience: Terrible company, terrible customer service and communication. I’m a realtor and got treated terribly. Just imagine being a consumer. I would be careful when dealing with this company and their fair dealings. Unethical and unprofessional! As a professional in the industry I’m disgusted by their competence.

Negative experience: Nope as a property home owner I am very disappointed with their Riverside management service. Our tenant pays on time, Ryconn takes their fee on time. However, the rental money does not get deposited into our account for another week? We call, send emails no communication.

Negative experience: Vasura no renten aki no arreglan nada la gente no es profesional pura gente mediocre te atienden muy mal.

Negative experience: Do not use this property management company! There are better companies to use and work with. If you ask them to correct anything on their end and hold them accountable they will retaliate, hold and use it against you. Listen to the other reviews, they are telling you the truth about this company. It is a complete nightmare. They have disingenuous business practices. Their personnel is very unprofessional and communication is horrible.

Negative experience: BEWARE! First off, the field workers such as the maintenance and property inspectors are decent and hardworking individuals. No complaints, kudos to them. It’s the management team (Riverside) that breed these reviews. Wish I could give no stars. These people are only in it for the money. You can do 100x better than dealing with this company when it comes to finding a home for your family, especially in this economy and even more so in these sketchy neighborhoods they’re renting to you in! They will get upset if you move out and provide the bare minimum service after the 30-day process. Lack of communication throughout, nobody knows anything when you call. Substandard construction, flooring, paint, etc done in the units to get people in and paying rent asap. Roach infested! Sherri Ballantine has a huge attitude for no reason, very unprofessional individual who is sadly the main manager and person to deal with.

Negative experience: Very unhappy with how we are treated as tenants. Service personnel are unprofessional, rude and unhelpful. Do not recommend living in one of their properties. Be warned, they do not care about anything.

Negative experience: Sally was unkind, unprofessional and ensured she did everything in her power to scare me off as a client and made sure I would never reach back out to them

Fantastic experience: I have been extremely impressed with the professionalism and efficiency of Ryconn. They have gone above and beyond to ensure that my property is well-maintained and that any issues are addressed promptly. The staff is friendly and knowledgeable, and their attention to detail is outstanding. I highly recommend Ryconn to anyone looking for top-notch property management services!

Fantastic experience: Nice staff

Negative experience: We submitted and application after a good experience at the “showing” of the rental we were interested in with Flor who was standing in for Hailey. We called to confirm our application was received and we were told the owners will come to a decision and we will be notified whether our application was chosen or not. After one week we called again and we’re told we would be notified with an update. Another week has gone by, we have left 2 messages on separate days and still no courtesy call back. Took our $100 for the application fee and haven’t heard since.

Negative experience: Do NOT rent from this management, especially if you are military. Specifically speaking on Sherie - the office manager whom is very unprofessional. They listed a home that was to be available the day the previous renters had given them the keys (we had no idea that they were moving out the same day until the day of) and since then we had many problems with the home. One including us paying out of pocket $1200 two days after moving in due to a “simple toilet clog” and was told by sherie that it most likely was because we had “kids in the home & they must have been playing with the toilet flusher”. They failed to notify us on HOA parking violations & tried charging us for parking in our driveway when we never received the HOA guidelines in a timely manner. There were many times we’ve reached out to them regarding us receiving parking citations and it was not fixed until 2-3 months after moving in. They’ve ignored our emails on us continuously emailing them regarding our move out date/inspection/etc. and tried to put blame on us never reaching out when there were several attempts. The one thing I will say is that they are very fast when it comes to responding to work orders. Unfortunately, the home we were in needed major work and they tried their very best to have us pay for every single thing that needed to get done.

Fantastic experience: This review is based on our property manager, Sherie, going above and beyond for managing our properties. Communications with Sherie are always open, transparent, and informative about the conditions of the properties. She went out of her ways to make sure one of our properties are conditioned back to its presentable state after the previous tenant decided to disrespect the house who sheltered them for the last 8 years. Sherie was able to get things cleaned up and leased the property in as short as within a month, this truly shows her dedication and hard work. We thank her very much for taking great care of our properties. If you are looking for a property management company, call Ryconn and ask for Sherie.

Negative experience: They just want your credit check money. Hard inquiry...

Fantastic experience: Sherie is the best!!! She is super fast at answering my text messages and she even text me back at night when I need her. She always keeps me updated and is a very nice person

Negative experience: One star is too much to rate this company very unprofessional and very rude imagine paying large amount for renting property you can’t even use . They do not keep their word and I feel like we were lied to in order to rent from them the manger Idoesn’t allow people to talk and explain she voices you over I am so angry that because of sherie we will have an added expense to rent another property on top of this current rental to store our personal stuff do not recommend this company at all she also was trying to control how many time we go camping and threatened to fine us for storing our personal trailer in back yard

Fantastic experience: Marcie worked her absolute TAIL OFF to help get my brother, fiance, and I into a new place! She set up last-minute showings and really worked with us through all the kinks in the process. (I do want to mention that I'm also very grateful for Jeanette volunteering for the last minute showing.) Marcie was very good at keeping in touch with me for every step of the process. She even stayed late at the office yesterday to make sure all of our paperwork was good to go to move into our new place on August 1st! O'neill, Marcie is your shining star!

Fantastic experience: Long term responsible management :)

Fantastic experience: The ladies at Ryconn are the best. Sherry did not shy away from our troublesome property. She went above and beyond for us and found the best tenants to replace the nightmare we were dealing with.

Fantastic experience: Visiting website & reviewing alot of the major properties for sale and for rent and haven't ever heard one bad thing about them.Use them for your #1 property needs.

Negative experience: Does not protect your rights as tenants. Only cares about keeping the owner happy so they can keep their listing. Will try to pass on charges that aren’t even legal or stated in the lease. If you have a bad owner, you will feel the repercussions as a tenant even though they are supposed to be meditators between tenant and owner. They will not inform the owner of the laws or help you come to a reasonable solution with the owner. If you don’t comply, they will suggest that they start the eviction process even if you are good timely paying tenants!

Fantastic experience: I love these people like family.I rented from them after an endless search in 1994, was new to town with 2 special needs boys and not much money. I paid $350 for a 4 Plex for 6 months. I stayed 5 years in the next place, a 2 bed converted to a 4 bed with a bomb shelter for one of the rooms. How cool it was in the summertime and so quiet you'd hear a pin drop..The only reason we left Mike O'Neill in 1999 was we bought a house in Moreno Valley. Back then his rates were reasonable and he had homes/appts/townhouses/duplexes all over the inland empire. O'Neill has any kind of property for any need you may have,in all neighborhoods at reasonable rates Back then 1st and last of the rent and a credit check and app. fee of $30 were required to rent from O'Neil prop. Mangmt.They even work with housing and Section 8. Maintenance was very prompt whenever we had any problem and we had a gardener keep our yard every other week..Never had any problems from these good people,I've recommended my in law to them,she's looked for housing over 2 years with no luck.She was given an appointment to see a house in one week and was asked for nothing but to show up to open house. Other places took her credit check money as well as her app.fee money but didn't return it after denying her app..O'Neil is working with her now and I really appreciate them for doing that like a family would .

Negative experience: Passes fraudulent repair charges onto the consumer for repairs that could not have existed. Will Nickle and dime you out of ever penny they can manage when it suits them. CONSUMER BEWARE

Fantastic experience: Amazing . I had a problem with my shower on a Sunday morning . Called Marcie and my issue was resolved in less than 2 hours . On a SUNDAY! Marcie was so kind and very quick to help me out. She is amazing . The entire property management company is amazing

Negative experience: Unfortunately this company only goes by the rules when it’s convenient for them but when it comes to the rights of their customers that’s not the case .

Fantastic experience: I have been a long term Tenant at my current location and I have been very pleased with the great service and fast response to any questions or repair I have had. I just wanted to say thank you to the entire Staff for always being kind and professional. O'Neill Property you ROCK!!!!!!!! Jkodera

Fantastic experience: Prompt and friendly customer service. Overall great experience working with Ryconn.

Fantastic experience: Best company I’ve ever worked with! So fast, professional and helpful!

Fantastic experience: Marcie was very attentive and helped my family through the entire process. She answered any questions we had and made sure we knew exactly what we needed to do. She made the entire process quick and straightforward, which is exactly what we needed in the stressful process of renting/buying a home.

Fantastic experience: Marci is amazing!!! She worked so hard for our family to help us get a new home. She was so good at communicating everything with us about the entire process. She made sure we understood exactly what we needed to do and walked us through it all. She is such a blessing to our family at a time that rental homes are so hard to come by. I would give her 10 stars if I could!

Fantastic experience: I had such a great experience with this Property Management Company. I am thankful I ran into them and found me a place to stay. Marcie was super helpful and guided me every step of the way.

Fantastic experience: Marcie is super great extremely helpful. I had a great experience with her, she help resolve the problem and was on top off it. Thanks again.

Fantastic experience: The owner it's a very nice frendly person

Fantastic experience: Absolutely a top-notch, full-service team! Dependable. On top of every detail. Consistently friendly and helpful. Finds solutions. Highly knowledgeable. Excellent communication. Over a great many years O'Neill Realty & Property Management has continually given us great service. If I could give more stars I would.

Fantastic experience: Outstanding, professional, full-service realty and property management services company. Valued partner to our family for decades.

Fantastic experience: O’Neill Property Management has been amazing to work with, we’ve been tenants of a couple of their listed properties and have always been so pleased with our experiences. They answer all and any questions you may have and really help guide you through every process. I appreciate all of their hard work and highly recommended them.

Fantastic experience: I want to thank Marcie who handled our application and was so comforting and made things go so smoothly. She was so patient with us and really meant so much to us. The entire team had such good customer service. Thank you so much O’Neill for your time and patience.

Fantastic experience: Had a wonderful experience talking to Marci at O’Neil property management. She was very informative and responsive. I appreciate the great customer service and overall general care for a potential client. I would definitely recommend anyone looking for property to contact O’Neil property management.

Fantastic experience: I highly recommend this company. I have been renting with them for almost 4 years and intend to continue for future years. If you want a home or an apartment, I highly recommend you connect with them first. The staff is amazing and are prompt when it comes to any issue, which is a amazing. Their way if working with people is their top priority. Thank you Peggy and Marcy as well as the rest of the staff for all you do to make our house a comfy home!

Fantastic experience: Helpful, just ask for marcy

Fantastic experience: Marcie, was very informative and very helpful. Was very patient with everything. Explain the process. Overall she was great, I’m looking forward to be a tenant.

Fantastic experience: O’Neill Realty & Property Management is the place to go to help you find your new home. Whether that means to rent or to buy. The office staff is very professional and always ensure you have a positive, friendly experience. They are also available if you are looking to sell your home and want to find that new home of your dreams. Highly recommend this group for all your home rental/buying/selling needs.

Fantastic experience: O’Neill Realty and Property Management is a great company to rent from, application process was quick, move in was thorough, and property was very clean. Maintenance requests are always addressed quickly, and the team in the office makes you feel like they truly care about any problem you’re having. They are the best management company I’ve had to communicate with and they actually answer the phones when you call!! Thanks O’Neill!

Fantastic experience: I was a renter and Nancy at Oneil Property Management was the best, she worked with me through my move and made everything go smooth. If you are looking for someone to work with you Contact Nancy she will make it happen.

Fantastic experience: O'Neill Realty & Property Management, Definitely 100% the best experience while living in one of their properties. The staff is more than professional and accommodating. I know It's been a long time, but Thank you, Ed and Peggy, for being super nice and helpful with helping me fix financial issues. If you are trying to find a place to call home in the IE, you should definitely check out O'Neill Realty & Property Management, in Riverside. You won't regret it!

Fantastic experience: Highly recommended. O'Neill has been managing 2 of my rental properties for years. I have zero complaints regarding their services and work. They are quick to communicate with me regarding any issues on the properties. O"Neill has a great staff in the office. I receive my rental money and statements in a timely manner. They have access to contractors to take care of everything from roof repairs to gardening and everything in between. I recommend O'Neill for managing your rental property.

Fantastic experience: I have been working with O'Neill Property Management for years now and they really take service and responsiveness to another level. They treat you like family and your investment as their own. They have guided me with advice, taken care of my properties better than I ever could. Getting into rental properties can be overwhelming, but working with O'Neill Property Management makes the entire process work great! I HIGHLY recommend working with this organization.

Fantastic experience: I’ve been renting thru O’Neil for over 5 years, the attention and professionalism they provide is remarkable. They are devoted to keep both, tenants and property owners, happy and satisfied at all times. They are reliable, polite, detail oriented, and truly care about making sure everything is smooth and without troubles. They really do their best to respond to maintenance requests the soonest possible. it’s a real pleasure to work with O’Neil and Peggy.

Fantastic experience: I rented my first home from O’Neill Property Management back in 2011. I have been with them ever sense. Why? Because they always go the extra mile for my needs as a renter, and also the needs of the owner. From customer service to maintenance requests, the staff at O’Neill are prompt, and professional. Thats why I won’t rent with any other company. Jon

Fantastic experience: I've had a positive experience with Oneill Prop. Mngmnt. I've been renting for almost a year. When I request maintenance service Luis is calling me the next day to set up a time to tend to the maintenance, gets work done quickly and is very friendly and respectful. I also needed some paperwork done and Marcy was very helpful and worked on it everyday there were some issues that came up and Marcy did above and beyond to get paperwork done took care of everything I am so grateful for her. I reccomend Oneill Property management

Fantastic experience: O’Neil property is great property management they are very understanding when it comes to uncertain situations. Edward from O’Neil property is very polite great person to work with and very professional. If you looking for a home to rent I recommend to use O’Neil property and ask for Edward.

Fantastic experience: We just started using O’Neill property management and they are all fantastic. My family and I have worked closely with Marcie and she is amazing. Helped us make sure the process to get approved with them was smooth and quick. I look forward to working with them in future and so grateful that they helped us get a new home so quickly.

Fantastic experience: In less than 24 hours of submitting our applications and with the amazing help of Macie our application was approved. Macie seriously went above and beyond to make sure she had the correct information (I had messed up the applications) and did everything possible to help is get the home we wanted. Thank you, Macie for your hard work and help. You did everything you could to get us our rental home and for that we are so grateful. We can’t wait to move!

Fantastic experience: i rented a property through this company and always dealt wit the same person (Brittany) she was always very responsive and was quick to resolve any issues i had or repairs that were needed.professional company to deal with A+++

Fantastic experience: Brittany is very responsive to my request for maintenance

Fantastic experience: In the year I’ve spent renting from O’Neill, I couldn’t be happier with their communication and the priority with which they handle maintenance requests. Brittany has been amazing and always responds to messages quickly. I actually worked for a different property management company for 10 years and I’ve seen how easy it is for a management company to get away with ignoring or taking advantage of tenants. Based on my experience working in the industry and seeing behind the scenes, I was nervous to rent after selling my home, but the experience has been really great. I highly recommend them.

Fantastic experience: I rent through O'Neill Property Management and I have had nothing but excellent service. The staff are super friendly and I feel like I have joined a family of people who care about me and my family as much as their own. If I need anything, I have it almost immediately. When I submitted my paperwork for a rental I loved, they were super helpful and I got my first choice. I Love my Rental and I Love my Management Company. This is a great place to work with if you like professional and courteous service.

Fantastic experience: The Sandtrap Apartments, managed by O-Neill Property Management and supported by the on-site Manager (Omar) are a gem in Canyon Crest! The apartments are spacious, very affordable, and located directly across from the Canyon Crest Towne Center. Any repair requests or concerns were addressed immediately. The manager, Omar, is gracious and looks after the residents like family. I highly recommend this complex!

Fantastic experience: I rented from O'Neill for over 2 years, they were very attentive and prompt whenever I had a maintenance request. I never experienced any issues when it came to their office staff. Peggy is super nice & greatly appreciated!

Fantastic experience: As a longtime tenant for O’Neil Property Management, I ALWAYS experienced the very best customer service. I am so very impressed! Experienced, delightful and helpful staff. Repairs are handled in a prompt manner upon requests. Marcia in particular has just been wonderful about her overall assistance. Marcia provides professional and knowledgeable insight pertaining to my questions and concerns. Outstanding company!

Fantastic experience: Loved working with O'Neill property management. Everyone in the office has been so easy to work with. Brittany and Sally were always there to answer any questions I had and very quick to handle maintenance requests. I will be recommending to family and friends!

Fantastic experience: Talked to Brittany about a possible property. She was very informative and did everything she could to help me out. Very professional and respectful.

Fantastic experience: You're probably reading this because you're trying to decide if this realty and property management group is good or not. Well, your search has ended my friend! I've been searching for just the right house to rent for my family's needs and thankfully found a beautiful house managed by O'Neill Property Management Co. I give them a five star rating because they gave me 100% customer satisfaction! Brittany was very friendly, professional, and thorough. Their application process is up-to-date and reliable. If I was a homeowner and needed to rent my house, I would most definitely hire this company to do all the work for me. They honestly accommodate both parties professionally and you can feel relieved knowing your property is protected. Thanks Brittany for your exceptional service!!!!!!! Can't wait to move in!

Fantastic experience: Working with Marcie has been a delight. She's an excellent property manager that looks after her residents like family. During this COVID pandemic, times have been tough. But, Marcie extended her support to us and pointed us in the right direction for assistance.

Fantastic experience: My wife an I are very pleased with renting our home through O'Neill Realty & Property Management. Their online portal accepts online payments, stores copies of payment receipts and contracts and makes requesting maintenance a snap. We would love to stay with O'Neill until we are ready to move or purchase a home of our own.

Positive experience: O'Neill property management (OPM) have been an asset to the Delgado properties. The Staff at the Riverside office are on point. As property owners their staff keeps us well up to date and informed as to whats happening with our properties. OPM has diligently keep our properties rented.In most cases having a new renter lined up before the previous renter has moved out. Thank you O'Neill Realty & Property Management Thank you for all you do. David Delgado

Fantastic experience: I have worked with O'Neill Realty and Property Management for 12 years, they managed both of my rentals. During my association with O'Neill Realty and Property Management, they secured excellent tenants and successfully assisted us all aspects of property management. I would recommend using their services.

Fantastic experience: O' Neill Property Management is an intimate professional management company. Through their website I was able to easily make my payments and gratefully send request at anytime if a problem arose, which was taken care of as quickly as possible. I want to also thank the staff, they were always kind and helpful.

Fantastic experience: Wonderful place to rent a residence from. Application process was easy to do, quick response, and the office ladies were professional and extremely helpful. Brittany or Brenda handle any maintenance situation immediately when requested.

Negative experience: When I spoke with O'Neill Realty I found them to be very unprofessional and they simply would not listen to what I was saying.

Fantastic experience: As an unexpected first-time renter, this Management company has made a stressful situation an easy transition from being a homeowner to renting. Nancy, the property manager and real estate agent sold my home quickly and referred me to O'Neill Property Management in Riverside for a rental. The girls in the office made the application process smooth and kept in constant contact with me with what documents were needed to get me in quickly and efficiently. Not only was the property professionally painted and cleaned- the maintenance staff Brenda and Peggy went over and beyond expectations to make sure the property was in tip top shape before I moved in. The portal system they offer is user friendly and easy to pay rents and make maintenance requests. The office manager Sally is always friendly, and conversations are always professional and you begin easily creating personal bonds with all of the office staff. As an owner and a renter, I would (and have) recommended this management company to anyone looking to rent, and for any owners looking for a great team to manage their investment properties!

Negative experience: Worst renting experience. The team is very unprofessional and moan about doing their job when you ask for the minimum living standards a flat should have. Property was given to us dirty, and even after complaining they did nothing. Property had to get repair done (Which had been there for years), of which we werent told about before renting, in which they basically turned the living room into a construction site. The team has a total disregard for tenants as they will get mad when you ask them to do their job. It took over a month to get the shower fixed, and constantly getting yelled at by the team for asking for a prompt resolution. Lastly, they conned us out of rent money in the middle of the global pandemic and refuse to give the agreed money. Worst and most unprofessional team I have ever encountered.