Opulent Real Estate Group LLC
Information about Opulent Real Estate Group LLC
Opening hours
- sunday: (closed)
- monday: 9h-16h
- tuesday: 9h-16h
- wednesday: 9h-16h
- thursday: 9h-16h
- friday: 9h-16h
- saturday: (closed)
Opulent Real Estate Group LLC is your ideal partner for property management in Phoenix, offering affordable rates starting at $69 per month. Their professional approach makes buying and leasing properties a breeze, ensuring your investment remains secure and profitable.
By entrusting your property to this expert team, you eliminate the stress of managing tenants. From background checks to tenant selection, they take care of every step, ensuring that only the most responsible tenants occupy your property.
Furthermore, Opulent Real Estate Group not only assists landlords in tenant selection but also acts immediately in cases of late payments, following all legal eviction processes if necessary. This means your investment is in safe hands and handled with utmost seriousness.
Their extensive industry experience allows for regular inspections of your property, ensuring it remains in optimal condition and that tenants are fulfilling their obligations. With a reliable maintenance team, they guarantee prompt and quality repairs, saving you time and money.
In addition to comprehensive property management services, they offer competitive fees with no upfront cost, simplifying the process and allowing your property to be managed without hassle. Get a free rental analysis and start enjoying the benefits of professional management tailored to your needs.
Our comment from Agencias Inmobiliarias about Opulent Real Estate Group LLC:
Opulent Real Estate Group LLC is a property management company known for its commitment to customer service and professional support. Many clients have praised team members like Jennifer Crane and Sandra Martinez for their responsiveness and dedication in assisting with rental inquiries and property management issues.
Positive highlights include:
- Quick response times and effective communication, especially from agents like Jennifer Crane and Sarah Abdulrasul.
- A smooth application process and personalized assistance, with team members going above and beyond to meet client needs.
- An overall friendly and professional atmosphere, with many clients expressing gratitude for the support received during their transition to new homes.
However, some feedback pointed to areas for improvement:
- Instances of inconsistent communication have left some clients feeling neglected.
- Issues with property conditions and maintenance requests were raised in some reviews, indicating delays in responses at times.
- A few customers reported dissatisfaction with the handling of complaints, suggesting that management could enhance their responsiveness to tenant concerns.
Overall, Opulent Real Estate Group LLC has a strong foundation of client satisfaction, though attention to feedback can enhance the experience for future renters.
Opulent Real Estate Group LLC: Reviews
1 month ago Negative experience: Terrible! These people are slum lords and attract the worst and lowest renters only! I contacted about a rental property and received Jennifer Crane as the point of contact. She's a horrible person with a nasty attitude! I asked if a property was available to view and she immediately responded with questions about my evictions and credit score only. No cordial kindness whatsoever, which showed this company is only concerned with profit and not people. I'm an excellent candidate all around and let her know that. I asked to view the property and she asked for my availability times the next two days. I provided her with an almost open schedule. She never responded back. I texted her and let her know I'm still interested and asked why she never responded. She gaslighted me and told me we never made an appointment for viewing. No apologies for ghosting me. She said I could tour the property with another couple 4 days after my initial contact with her. Once I was given a tour, I asked if she would lower the rent $55 a month and provide me with a generic contract to view (I asked for a generic contract because she was showing her mean attitude and inconsistencies at this point, which makes any worthy candidate sus). I wanted to see terms and conditions prior to a credit check since it wasn't a good experience with her at all!. She wouldn't budge on changing the price or showing contract terms, but the next day she lowered the listing $100 on the MLS. I told her I was still interested in renting the property. Her response was she couldn't hold houses for people who want to apply (what??? I was right there!). She was very incapable of closing the deal. I told her her inability to perform was insane, which is so true! After 6 days of me trying to rent the house and my consistent proactive communication, I was done with the runaround and mental crazy games. I can't even imagine having this company as landlords and what the renters and owners go through. I tried reaching the manager and owner so they can help this poor woman learn some better skills or train her to treat people better, but no one responded to my messages. The total company obviously does not care about the people that own or rent their properties.
[Verified Review] Hello,
Thank you for your feedback. While we respect your perspective, we would like to clarify a few points regarding your experience.
Our agent, Jen, took additional time to assist you, including providing a video tour of the property since you are currently out of state. We also noted that your anticipated move date was approximately three months away, which is significantly earlier than the timeframe within which we typically consider applications.
Additionally, concerns were raised regarding the pet deposit requirements, and your household includes three pets. You also requested that the property be held prior to submitting an application, which unfortunately is not consistent with our standard policy.
We strive to be transparent and fair with all prospective applicants, and our policies are applied consistently to ensure that process.
Thank you again for your interest, and we wish you the best in your housing search.
2 months ago Fantastic experience: My name is Amy Salazar and this is for Danielle Starr she was great and she helped me out this month but no hesitation explain to me everything I needed to know and took care of me I appreciate her for doing that because I am a good tenant and Danielle recognize that and worked with my issue so I wanted to give a big shout out to Danielle star
[Verified Review] Hi Amy,
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and are grateful that you recognized Danielle for the support she provided.
Danielle takes great pride in helping our residents, and we're glad to hear she was able to clearly explain everything and work with you to resolve your situation. We’re also grateful to have residents like you who communicate and care about their home.
Your shout-out means a lot, and we will be sure to pass along your appreciation to Danielle. Thank you again for being a valued resident!
Best regards,
2 months ago Fantastic experience: Sarysa, this review is for you. i appreciate your help resolving an urgent matter regarding my property in November. your extensive experience in home rentals reflects in your professional demeanor & i just want to say thank you so much. Your quick thinking & optimistic attitude makes you an incredible asset to Opulence.
2 months ago Fantastic experience: Jennifer Crane has been amazing and a pleasure to work with. She responded immediately and was extremely helpful and very friendly. The entire move-in process was very smooth. The application process was easy and the move in was fabulous. Now that we are moving in, I expect the same fabulous service with any maintenance issue that arise!!
[Verified Review] Thank you Michele for taking the time to share your positive feedback, Jennifer will be delighted! Please don't hesitate to let us know how we can continue to assist moving forward. Thank you!
2 months ago Fantastic experience: Ryan was very helpful when leasing my property but after he gave me a list of staff in the Opulent’s team that I donot believe I ever received. Great person and team player.
[Verfified Review] John, thank you for the support, we appreciate it!
2 months ago Fantastic experience: Ryan was prompt and attentive in handling my new vacancy and onboarding new tenants. He promptly called me to ensure everything was going smoothly. Thank you.
[Verified Review] Nurko, thank you! We appreciate the kind words and Ryan will be thrilled to receive this feedback. Thank you!
2 months ago Fantastic experience: Sandra is Amazing has help me so much with the process of breaking my lease, and helping me better understand the information
[Verified Review] Thank you Jeremiah for the kind words, Sandra will be pleased to hear this feedback!
2 months ago Fantastic experience: Thank you so much for doing the tour of the apartment. The information you provided and continuing support is exceptional and excellent.
[Verified Review] Thank you Armando for taking the time to share, we appreciate you as a valued resident! Thank you again!
2 months ago Fantastic experience: My first time renting a Home & I’m blessed to be working with Opulent Rest Estate Group. Sandra & Nate have been very helpful & kind. Thank you.
2 months ago Fantastic experience: Subject: Appreciation for Outstanding Service – Ms. Jennifer Crane Dear Opulent Real Estate Group LLC, I would like to take a moment to express my sincere appreciation for the outstanding customer service provided by your real estate representative, Jennifer Crane. From day one. JENNIFER demonstrated genuine care and professionalism. She patiently answered all of my questions and arrived on time to show me Studio Apartment #11 located at 32nd Street and Thomas Street. Her punctuality and preparedness immediately gave me confidence. Throughout the entire rental process, Jennifer went above and beyond. She checked in with me regularly, guided me step by step through the application, payments, contract requirements, and ensured everything was completed smoothly through closing. Her follow-up, attention to detail, and commitment made the experience stress-free and reassuring. I am writing this message simply because I am truly impressed by the high quality of service, dedication, and professionalism she demonstrated. Representatives like Jennifer CRANE reflects very positively on your company. Thank you for having such an exceptional team member. Sincerely, Ghazi Imam New Teanant.
[Verified Review] Dear Ghazi,
Thank you very much for your thoughtful message and for taking the time to share your experience with Opulent Real Estate Group LLC.
We are truly delighted to hear about the exceptional service Jennifer provided throughout your rental process. Jennifer consistently strives to deliver the highest level of professionalism, care, and attention to detail, and it is wonderful to know that her punctuality, guidance, and commitment helped make your experience smooth and stress-free.
Your kind words and recognition mean a great deal to us. We take great pride in having dedicated team members like Jennifer who genuinely care about our clients and represent our company with excellence.
On behalf of everyone at Opulent Real Estate Group LLC, welcome to your new home. We are grateful for the opportunity to assist you and are always here if you need anything in the future.
Warm regards,
Opulent Real Estate Group LLC
2 months ago Fantastic experience: I just started renting with Opulent and the issues that I had in the apartment was addressed rather quickly. Thanks to Morgan and Sandra M for making this a smooth transition for the move in and repairs
[Verified Review] Thank you for your feedback! We’re pleased to hear that your move-in experience was smooth and that your concerns were addressed promptly. We appreciate your kind words about Morgan and Sandra, and we’ll be sure to share this with them. Welcome to Opulent!
3 months ago Fantastic experience: i’ve received AMAZING customer service & guidance from these two ladies both Jennifer Crane and Sandra Martinez. i honestly got such amazing service from jennifer crane. being a new renter, i was super confused and had so many questions about everything. she helped me with all of it. she was really patient and clear with all my questions, explaining things so i actually understood them. it wasn't just quick answers; she really walked me through each step, making sure i knew what was happening and even helped with things before i even thought to ask. her knowledge and how much she went out of her way made a potentially stressful time feel easy. because of jennifer i felt totally confident and knew what i was doing the whole time. her friendly, professional way of helping and how dedicated she was to making sure i had a good experience really made a difference. and as far as sandra i just had to share how absolutely wonderful sandra was. she truly went above and beyond for me, and i'm so incredibly grateful. even though i was a little late, she stayed behind, patiently making sure i was completely settled and ready to move into my new place. she didn't just answer my questions; she made sure i felt totally comfortable and understood every single detail, explaining everything so well. her kindness shone through, but she was also so professional, which made me feel really secure. it was such a warm feeling knowing she cared enough to make sure i was all set before she left. she made what could have been a stressful time feel so much easier and genuinely special.
[Verified Review] Thank you so much for taking the time to share such a thoughtful and detailed review — this truly means the world to us!
We are thrilled to hear about your positive experiences with both Jennifer Crane and Sandra Martinez. Welcoming new renters and making the process as smooth and stress-free as possible is exactly what we strive for, so it’s incredibly rewarding to know that Jennifer’s patience, guidance, and dedication helped you feel confident and informed every step of the way.
We’re equally grateful for your kind words about Sandra. Going above and beyond for our residents is something we take great pride in, and we’re so glad she was able to make you feel comfortable, supported, and truly cared for as you settled into your new home.
We’re so happy to have you with us, and please don’t hesitate to reach out if you ever need anything in the future. Welcome home! ✨
3 months ago Fantastic experience: Jules Fenner You made me feel so welcomed and you were so professional. I've never viewed a property were someone made me want to move in right then and there because you made me feel like I was home
[Verified Review] Thank you so much for your beautiful words That truly means the world to us. Creating a warm, welcoming feeling and helping people see themselves at home is exactly what we strive for, so hearing this makes our day. We’re so glad you felt that way, and we’d love to welcome you again anytime ✨
3 months ago Fantastic experience: Great experience with Opulent Real Estate! Debbie provided excellent customer service and was very attentive to my needs. Highly recommend leasing with them.
[Verified Review] Kristi, thank you so much for the kind words, we will be sure to share this with Debbey as well! Thank you!
3 months ago Fantastic experience: We had an issue with our rental property and we were dealing with another maintenance coordinator. After a miscommunication, I checked your website and found Morgan’s email. I emailed her, explained the situation, and asked if she can help. She immediately emailed me back, got ahold of the correct company and put a rush on it. The issue was fixed within three days. She was extremely professional, friendly, and made the process much smoother. Thank you so much, Morgan!
[Verified Review] Thank you so much for taking the time to share this review! We’re really glad you reached out and that Morgan was able to step in quickly to help resolve the issue. She takes a lot of pride in being responsive and making things as smooth as possible, and we’re happy to hear that came through in your experience. We truly appreciate your kind words and the opportunity to assist you, please don’t hesitate to reach out if you ever need anything in the future!
3 months ago Fantastic experience: We are very happy to belong to this company, since in this change, things have improved a lot, we were lucky to be attended by Miss Sandra Martínez, she was very kind and she answered all our questions.
[Verified Review] Thank you so much for your kind words!
We’re truly happy to know that you’re pleased, and that the recent changes have made a positive difference for you. We’re especially glad to hear that Sandra Martínez provided you with such kind and helpful service, she’ll be delighted to know her support was appreciated.
We’re always here for you and look forward to continuing to support you whenever you need us.
3 months ago Fantastic experience: Jennifer Crane was a joy to work with ! Her communication and patience was phenomenal!
[Verified Review] Nya, thank you so much for the kind words!
3 months ago Negative experience: I expressed interest in a 2-bedroom for only $850 on Trulia. Before I even got to schedule a viewing and decide if I wanted to apply, Jennifer starts texting me asking me all my personal information. As soon as we get to my credit score, she completely ghosts me. Keep in mind, I have a college education, therefore I have student loans, so my credit score is below 600. But they’re renting a 2-bedroom for only $850. I have perfect rental history since 2016, zero late fees. Pardon me for getting an education. You’re renting a 2-bedroom for only $850. What demographic are you expecting to show interest in a 2-bedroom that’s only $850? Ridiculous. These people know nothing about renting in Arizona.
[Verified Review] We appreciate you taking the time to share your feedback. Our goal is never to frustrate or offend anyone, it’s to be transparent and respectful of applicants’ time and money.
We pre-qualify prospects before scheduling showings and accepting applications so that people are not spending application fees or time pursuing a property they may not qualify for based on our owner’s screening criteria. Asking a few qualifying questions upfront is standard practice in property management and helps avoid unnecessary disappointment later in the process. It is never our intention to “ghost” anyone, and we apologize if communication felt abrupt, that is certainly not the experience we aim to provide.
Rental price does not eliminate the need for basic qualification standards, and many factors beyond rental history are considered when evaluating an application. We wish you the best in your housing search.
3 months ago Fantastic experience: So helpful and always there when I had lil questions no matter what she answers asap and got me the help I needed Jenifer crane thank you for helping me make a stressful situation so easy 100%
[Verified Review] We truly appreciate your kind words! We’re so glad we could be there to answer your questions quickly and help make a stressful situation easier for you. Jennifer Crane and our entire team thank you for trusting us, and we’re always here if you need anything in the future. 100%!
3 months ago Fantastic experience: Jennifer Crane helped me out, was very responsive the entire time. When something came up she was quick to resolve the issue. It’s been stressful trying to find a spot and she made it very pleasant! Easy and fast. Thank you!
[Verified Review] Thank you so much for taking the time to share your experience! We're thrilled to hear that Jennifer was able to make your search stress-free and pleasant.
We know that finding the right place can be overwhelming, and Jennifer takes great pride in being responsive and solution-oriented for our residents. She'll be so happy to know that her quick communication and problem-solving made such a positive difference for you!
We're excited to have you as part of our community and look forward to continuing to provide you with excellent service. If you ever need anything, please don't hesitate to reach out to Jennifer or our team.
Welcome home, and thank you again for your kind words!
Best regards,
3 months ago Fantastic experience: Jennifer Crane was super helpful an was very sweat I would recommend her so much to anyone
[Verified Review] Thank you for the kind words, we will be sure to share with Jennifer as well! Happy 2026!
3 months ago Fantastic experience: In the past I have not been happy with the Opulent staff. This year I was due for renewal of my lease terms and Sandra in customer service responded immediately to my email and assisted me in getting the paperwork taken care of in less than 24 hours. Never have I ever been more impressed. I have dealt with Opulent for 3 of my 8 years renting my home and I will say in 2026 things turned around. They finally employed a staff that cares and takes their jobs seriously. In 2027 a 24 hour turn around is most impressive! Thank you Sandra for being you and doing so with kindness, understanding, and grace! I appreciate you! Wishing you the best and most blessed Happy New Year!
[Verified Review] Thank you so much for taking the time to share your experience with us. We truly appreciate your honesty and your continued residency over the years.
We’re especially glad to hear that Sandra was able to assist you promptly and make your renewal process smooth and efficient. Providing responsive, caring service is exactly the standard we strive for, and your feedback lets us know we’re moving in the right direction.
Your recognition of the improvements in our team means a great deal to us. We will be sure to share your kind words with Sandra and our staff — it will certainly make her day.
Thank you again for your trust and support. We wish you a happy, healthy, and prosperous New Year as well!
3 months ago Fantastic experience: I had a wonderful very easy experience with Opulent real estate group. The woman by the name of Jennifer Crane really helped me out a lot. I told her my situation and she was pretty confident that she could find me a place. Very professional and very clear in what she needed from me in order to get me approved Jennifer Crane, she made the application process so easy thanks again for everything
[Verified Review] Thank you so much for your kind words and for trusting Opulent Real Estate Group with your housing needs. We’re thrilled to hear that you had such a smooth and positive experience working with Jennifer Crane. She truly takes pride in being professional, clear, and supportive throughout the entire process, and your feedback means a lot to our team. Congratulations on your new place, and please don’t hesitate to reach out if we can ever assist!
3 months ago Fantastic experience: I want to thank Morgan and Kalli,for their timely assistance, they showed empathy and professionalism. And always kept in contact and followed up with me. You are appreciated.
[Verified Review] Nichayle, thank you for taking the time to provide us that 5 star! We greatly appreciate and value you as a resident and look forward to a great relationship. Don't hesitate to reach out should you need anything.
4 months ago Negative experience: I've had a hard time getting in touch with anyone from this company regarding a property for over a year.
[Unverified Review] Hello Monique,
We do not currently have any record of you as a client or inquiry in our system. That said, we take all feedback seriously and strive to maintain a high standard of professionalism and responsiveness. Our company policy is to respond to all inquiries within the same business day whenever possible.
As part of our standard business process, all prospective clients are subject to a pre-qualification review to ensure alignment with our service criteria and capacity. In certain circumstances, we may determine that we are not the appropriate fit for a service, particularly if interactions become unproductive or unreasonable. In those cases, we reserve the right to decline to proceed in order to maintain a positive and professional working environment for all parties.
We wish you the best in finding a provider that meets your needs.
4 months ago Fantastic experience: Jennifer Crane did amazing. Very helpful and efficient with my rental search and move in process!
4 months ago Fantastic experience: Jennifer was an absolute pleasure to work with. She was kind and took the time to answer all of our questions thoroughly. She made the entire home-search experience seamless, which really put us at ease throughout the process. We’re so grateful to have had Jennifer on our team and couldn’t be happier with our new home. Highly recommend!
[Verified Review] Thank you so much for these kind words! We’re thrilled to hear that Jennifer made your home-search experience seamless and put you at ease every step of the way. It was a joy to have her on the team, and we’re over the moon that you’re happy with your new home. If you need anything as you settle in, we’re here for you. Highly grateful for your recommendation!
4 months ago Fantastic experience: I had a great experience working with Jennifer Crane during my rental search. She was extremely attentive to my needs, very communicative, and flexible when I needed to change my tour time by an hour. She promptly texted me the updated access code, which I really appreciated. After the tour, I let her know that I liked the property and wanted to move forward. Jennifer was honest and considerate—she informed me that an application had already been submitted ahead of mine and didn’t want me to waste money on the application fee. When I decided to apply anyway, she encouraged me by saying that “anything can happen” and was genuinely excited for me when my application was accepted. In a rental market where many people don’t respond or follow up, Jennifer truly stands out. She is professional, responsive, thoughtful, and awesome to work with. I highly recommend her. Thank you, Tony Nguyen
4 months ago Fantastic experience: Very happy with Opulent! Jodi the lovely person that was on-call this weekend helped me get power back on to my home after it went out within a few hours. I am very happy with this property management company. I have been lucky to have only a couple of issues like my garbage disposal which they got someone out next day & my power which was restored within a few hours.
[Verified Review] Hi Trista, thank you so much for the kind words, our maintenance team will be delighted to hear such positive feedback!
4 months ago Fantastic experience: Sandra is a very nice lady she does a wonderful Job shes very lovely
[Verified Review] Rosa, thank you for the kind words, Sandra will be delighted to hear this feedback. We appreciate you. Thank you!
4 months ago Fantastic experience: I have only been staying in my apartment for two months now at the La Estrella, but I actually like my apartments. I used to be a leasing agent, So I know exactly what to look for in A property. When I met With Monica, I instantly appreciated her customer service ethic, And her Consideration and understanding. She took the time to Help me with the application process. Monica on over and beyond working on my application even late at night for a week. She takes pride in getting things done to the best of her ability and I appreciate it. The parking here is really small and limited. I love how each unit has its own personal touch. The property could use more trash service or get the cameras working so that the dumpster divers Can be stopped. The property overall though is a very cute little community. On site maintenance would be great! I can honestly say that the opulent real estate company gave me an opportunity to start out fresh with my little family. I appreciate the Support all the way around. This property management and my property manger is really amazing!!!!
[Verified Review] Thank you for sharing your candid feedback about La Estrella. We’re glad to hear you’re enjoying the community and that Monica’s dedication and support made a meaningful difference during your leasing journey. It’s wonderful to know you feel you have a fresh start for your family, and we’re proud to have you as part of the Opulent Real Estate family.
We’ll pass along your compliments to Monica for going above and beyond, especially with the late-night assistance.
We appreciate your honest notes about parking, trash service, security cameras, and the value of on-site maintenance. These insights help us prioritize improvements where they matter most to residents.
If there’s anything specific you’d like us to address or any suggestions for enhancements, please let us know. We’re here to help and support you.
Thank you again for choosing Opulent Real Estate and for taking the time to share your experience.
4 months ago Fantastic experience: I have rented through Opulent for over 10 years. During that time, we had to replace the refrigerator, the dish washer, the microwave, the hot water heater, and the air conditioner. Each time, we received excellent customer service. I especially want to mention Danielle, Morgan, and Sandra. I highly recommend this company to work with.
[Verified Review] Thank you so much for sharing your experience and for being a tenant of Opulent for over a decade. We’re thrilled to hear that our team could assist you through multiple appliance upgrades and that the service you received—especially from Danielle, Morgan, and Sandra—made a lasting impression.
Your kind words mean a lot to us and help others feel confident choosing Opulent. If there’s anything we can do to further enhance your experience in the years to come, please don’t hesitate to reach out.
4 months ago Negative experience: Update - Master Tech was sent out again. Tech told us at the 1st visit it wouldn't work and was just following orders. Took one look at it this time and called his boss to say it was pointless to spray it a 2nd time. Mastertech said they would return the owner's money. Explain how spray didn't work, causing clogging and to go with a different solution. Mastertech called the next day to say the racks will be replaced. Also scheduled to get missing garage door windows replaced I've been trying to get our dishwasher fixed for weeks now. We keep getting the runaround. Management is directing us to the vendor and vise versa. This should be a simple replacement and was told to get a rusted dishwasher resprayed with coating. Coating - NOT EVEN MEANT for dishwashers. MasterTech vendor told us it was pointless and was just following orders. Customer service just directed us back to square one and a message recording. Its impossible to get a live person to speak to.
[Verified Review] Thank you for taking the time to share your feedback. We take all resident concerns seriously and would like to provide context regarding the dishwasher maintenance issue.
Our Process:
When you reported concerns about your dishwasher racks, we immediately coordinated with the property owner and arranged for a licensed professional (Master Tech) to assess and repair the issue through plastic dip coating—a standard industry repair method for dishwasher racks.
Timeline of Actions:
Initial repair was completed professionally and passed quality inspection
When the coating didn't hold after use, we immediately contacted the vendor under warranty
The vendor returned for a second attempt, as is standard protocol when work is under warranty
Upon the second attempt failing, we immediately notified the owner and are now exploring alternative solutions
Why This Approach:
As property managers, we coordinate between residents and owners while managing budgets responsibly. We attempted a cost-effective repair first (which often succeeds), while ensuring warranty protection. When that solution didn't hold, we pivoted accordingly.
We understand this has taken longer than you'd prefer, and we genuinely appreciate your patience as we work through the proper channels to resolve this matter completely. We're actively working with the owner on next steps now that the repair option has been exhausted.
We value you as a resident and remain committed to resolving maintenance issues through proper processes.
4 months ago Fantastic experience: My name is Jim we are a new customer to opulent Property Management. We've had issues with the owner of the property that we are renting. If it wasn't for Morgan are field representative and her very responsive timely response and solution-based ideas. It would be very difficult for my wife and I. I just really want to let possible renters know that opulent with Morgan has been top shelf
4 months ago Negative experience: I really wish I could leave no stars. What a terrible terrible company to tent from. They charged us for things and damages that were done to the house before we moved into a rental. I mean close to $3000 and when we tried discussing it with them they didn’t respond and instead sent us to collections. They left a lock box on the front door the whole 2 years we rented and asked multiple times to have someone come get it. THEN they had a plumber come out and charged us fur the mess the plumber made in the wall. Absolutely the worst people I have ever dealt with and I promise you would regret your decision to work with them. Do NOT work with this company.
4 months ago Fantastic experience: Morgan from Opulent is a lifesaver. When our water heater broke she went above and beyond to ensure we had a solution that was expedient and appropriate. I truthfully couldn’t ask for better communication and a willingness to truly help us in a time of need!
4 months ago Fantastic experience: Jennifer Crane is amazing! She helped me get into my new townhouse me and my family are so excited. We are truly grateful I highly recommend her.
[Verified Review] Thank you Destinee, we appreciate the kind words. Happy Holidays to you!
4 months ago Fantastic experience: Been here for 4 months and it has been very nice quiet and very friendly people The office manager Monica has been nothing but helpful the kids around here love her she work will win the community she is a very sweet and understanding person Pilsner ask for a better manager Monica ur great Patrice
[Verified Review] Dear Patrice,
Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that you've been enjoying your time in our community over the past 4 months.
Monica will be absolutely delighted to read your kind words! She truly cares about every resident and works hard to create a welcoming, family-friendly environment. We're so fortunate to have her as part of our team, and it means the world to us that both you and the kids in the community appreciate her dedication and warm spirit.
We're committed to maintaining the quiet, friendly atmosphere you've come to enjoy. If you ever need anything or have suggestions on how we can continue to improve, please don't hesitate to reach out to Monica or our team.
Thank you again for being such a valued member of our community!
Warm regards,
4 months ago Fantastic experience: I been here for 4 months now and I can tell u I love it here Monica the office manger has really been on top of things and very helpful she communicate will with me and lets me know what's going on with my work order if there a delay we love you Monica Patrice and Leonado Williams
[Verified Review] Leonardo,
Thank you both so much for this heartwarming review! We're absolutely delighted to hear that you've been loving your experience here over the past 4 months.
Monica is truly the heart of our community, and we're so grateful to have her on our team. She takes great pride in keeping residents informed and ensuring that every concern is addressed promptly. Your appreciation of her communication and dedication means everything to us – and we know it will make her day!
It's residents like you who make our community so special. We're honored that you've chosen to call this place home, and we're committed to continuing to provide you with excellent service.
Thank you again for your kind words and for being such wonderful members of our community!
Warmest regards,
5 months ago Fantastic experience: I worked with Jennifer Crane and she was amazing! I had a personal emergency and had to postpone my move in and she was so patient and kind! I love the complex it is so quiet and peaceful! All of the staff at Opulent is so friendly and willing to help!
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with us.
We completely understand that life happens and emergencies come up. We're so glad we could be patient and supportive during that challenging time for you. Your well-being was our priority, and we're happy we could work with you to make everything come together.
We're delighted to hear that you love your complex and are enjoying the quiet and peaceful environment! Thank you for trusting us, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: My family and myself found a wonderful 3 bedroom and 2 1/2 bath by our broker Jennifer Crane. She was amazing and got everything moving fast and we are able to move in before Christmas! Huge shout out to Jennifer Crane for being amazing!
[Verified Review] Congratulations on your new home, and thank you for this wonderful review!
We're absolutely thrilled that Jennifer was able to help your family find the perfect 3 bedroom, 2.5 bath home – and even better that you'll be settled in before Christmas! There's nothing quite like celebrating the holidays in a new place, and we're so happy Jennifer could make that happen for you.
Jennifer is dedicated to providing exceptional service and moving quickly to meet our residents' needs. Your kind words and recognition mean the world to her and our entire team!
We're excited to welcome your family to our community and can't wait for you to create wonderful memories in your new home. If you need anything as you get settled, please don't hesitate to reach out.
Wishing you a smooth move and a very happy holiday season in your new home!
Warmest regards,
5 months ago Fantastic experience: Danielle is great. I’ve been working with her for almost 5 years now she response promptly and she gets the job done. It’s a great pleasure to be able to work with her. Thank you and take care.
[Verified Review] Thank you so much for taking the time to share your kind words! It's been an absolute pleasure serving your needs. Your trust means a lot!
We always strive to be responsive and deliver results, so knowing that this has made a positive impact on our working relationship truly makes our day. Thank you and looking forward to more years of collaboration. Take care and Happy Holidays!
Best regards,
5 months ago Fantastic experience: I worked with Sarah Abdulrasul during my search for an apartment, and overall, it was a smooth experience. She was consistently attentive and maintained good communication throughout the process, which I appreciated. Sarah made sure I had the information I needed and was helpful in coordinating the steps involved in securing the place and helpful with anything I needed even after moving in. Sarah is kind, professional and reliable. I’m grateful for her help and professionalism and would consider working with her again in the future!
[Verified Review] Thank you so much for this wonderful review! It was truly a pleasure having Sarah work with you during your apartment search, and we're thrilled to hear that you had a smooth experience.
Our goal is always to ensure our clients feel supported and informed throughout the entire process, so knowing that Sarah's communication and attentiveness made a positive difference means a lot to our entire team. We're especially glad she could continue to be helpful even after you moved in – that's what it's all about!
Thank you for your kind words about Sarah's professionalism and reliability. It was a joy working with you, and we would be more than happy to assist you again in the future should you need anything.
Wishing you all the best in your new place!
5 months ago Fantastic experience: I appreciate working with Morgan on maintenance issues. In the past, I've had some issues with maintenance quality but things have been much better since working with Morgan! Thanks for always bringing quality work
[Verified Review] Thank you so much for taking the time to share your feedback! We're thrilled to hear that your experience with maintenance has improved since working with Morgan.
Ensuring quality work and addressing maintenance issues promptly is a top priority for our team, and we're glad Morgan has been able to make a positive difference for you. Your satisfaction means everything to us, and we appreciate your patience as we've worked to enhance our services.
Thank you for recognizing Morgan's efforts and for giving us the opportunity to serve you better. Please don't hesitate to reach out if you ever need anything – we're always here to help!
Best regards,
5 months ago Fantastic experience: We had a wonderful experience :) working with Monica Sanchez over at Estrella Vista! Very helpful and attentive. Thank you for everything Monica and Opulent Group!
[Verified Review] Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a great experience working with Monica at Estrella Vista!
Monica's dedication to being helpful and attentive is something we truly value, and we're so glad she made a positive impact during your time with us. It's feedback like yours that reminds us why we love what we do!
Thank you for choosing Opulent Group and for taking the time to share your kind words. We're always here if you need anything in the future!
Warm regards,
5 months ago Fantastic experience: I'm a resident at one of the properties that Opulent manages, I would like to commend Monica Sanchez (Manager), for the outstanding job that she's doing!Monica came Into position when the situation wasn't good, complete chaos! Somehow, she managed to hold it together for everybody, she goes above and beyond. She's considerate yet professional. And yes, the grounds could take a little more love , but she can't do it all, She's great with all the neighborhood children.She has a lot of patience and tolerance , i've literally seen her yelled at yet she managed to keep her composure and calm the people down also solve their problem as I waited my turn. My place is great! I love it here, anything needs fixing it's done immediately! This is what you look for or hope for when you move into a unit..... Overall really helpful great demeanor, It's an awesome thing to have someone to support you in your needs. ❤️ Thank you Monica and thank you opulent!
[Verified Review] Thank you so much for taking the time to share such thoughtful and detailed feedback! We're incredibly grateful to have team members like Monica Sanchez, and your kind words truly mean the world to us.
We understand that Monica stepped into a challenging situation, and we're so proud of how she's worked tirelessly to turn things around and create a positive living experience for all our residents. Her professionalism, patience, and dedication to going above and beyond are exactly the qualities we value at Opulent.
It's wonderful to hear that she's been so responsive to maintenance needs and has built such great relationships with residents and their families. We also appreciate your understanding about the grounds – we're always working to improve, and your feedback helps us prioritize where to focus our efforts.
We're thrilled that you love your home and feel supported by our team. Thank you for being such an understanding and appreciative resident, and thank you for recognizing Monica's hard work and compassionate approach.
If you ever need anything, please don't hesitate to reach out. We're here for you!
With gratitude,
5 months ago Fantastic experience: Jennifer Crane was our real estate guide. She did a great job and was very responsive and accommodating to tour our now NEW HOME.
[Verified Review] Congratulations on your NEW HOME! We're so excited for you!
Thank you for sharing your experience with us. We're thrilled to hear that Jennifer was responsive and accommodating throughout your home search. Her dedication to providing excellent service and making the process as smooth as possible is something we truly value.
It was our pleasure to help guide you to your new home, and we're so happy we could be part of this exciting milestone in your life!
If you need anything as you settle in, please don't hesitate to reach out. Wishing you all the best in your new place!
Warm regards,
5 months ago Fantastic experience: It was not only a professional treatment from Mrs. Jennifer Crane, she was very kind when it came to contacting us to rent the apartment.
[Verified Review] Thank you so much for your kind words! We're delighted to hear that Jennifer provided you with both professional and compassionate service throughout your apartment rental process.
At Opulent Group, we believe that finding a home should be a positive and supportive experience, and we're so glad Jennifer's kindness and attentiveness made a difference for you. It's wonderful to know that her communication and care stood out during your journey with us.
We're thrilled to have you as part of our community! If you ever need anything, please don't hesitate to reach out – we're always here to help.
Warm regards,
5 months ago Fantastic experience: I really enjoy the process everything went well and with the help of Jennifer Crane it made things much easier for me. I appreciate the help and would recommend her to anyone seeking an apartment/property.
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that your experience was smooth and enjoyable.
Jennifer's dedication to making the process easier for our clients is something we truly value, and we're so glad she was able to help you every step of the way. Your recommendation means the world to us!
We appreciate you choosing Opulent Group, and if you ever need anything in the future, please don't hesitate to reach out. We're always here to help!
Warm regards,
5 months ago Fantastic experience: Hello my name is Monica Chesson. Jennifer Crane is awesome. She was very responsive as well as very helpful and willing to answer all questions as needed to the best of her abilities. Thank you Jennifer!
[Verified Review] Hello Monica! Thank you so much for taking the time to share your experience with us!
We're delighted to hear that Jennifer was responsive, helpful, and thorough in answering all of your questions. Her commitment to providing excellent support and going the extra mile for our clients is exactly what we strive for at Opulent RE Group.
Thank you for your kind words and for choosing to work with us. If you ever need anything in the future, please don't hesitate to reach out – we're always here to help!
Warm regards,
5 months ago Fantastic experience: I had an excellent experience working with Sarah Abdulrasul From the very beginning, she was attentive, professional, and genuinely invested in helping me find the right apartment. She listened carefully to my needs, guided me through every step of the process, and made what could have been stressful feel smooth and straightforward. What stood out most was her responsiveness and dedication — whether it was answering questions quickly, scheduling viewing with my availability, or explaining details clearly, she always went above and beyond. Thanks to her support, I found an apartment that fits me perfectly, and I couldn’t be happier. I highly recommend Sara Abdulrasul anyone looking for a reliable and caring agent.
[Verified Review] Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Sarah provided you with such exceptional service throughout your apartment search.
At our company, we take great pride in ensuring our clients receive attentive, professional support, and it's fantastic to know that Sarah exemplified these values every step of the way. Her dedication to understanding your needs, her responsiveness, and her commitment to making the process smooth and stress-free are exactly what we strive for in every client interaction.
We're delighted that you found an apartment that fits you perfectly, and we're grateful that Sarah could be part of that journey. Your recommendation means the world to us and to Sarah!
Should you need any assistance in the future, please don't hesitate to reach out. We wish you all the best in your new home!
Warm regards,
5 months ago Fantastic experience: Sarah at Opulent Real Estate is amazing. She is professional and provides excellent customer service. She is proficient and always accommodating, as she does her best to ensure my satisfaction as a landlord.
[Verified Review] Janine, thank you so much for your kind words and for your continued trust in us over the years! We're so glad Sarah has been able to support you well. We truly appreciate your loyalty and partnership.
Warm regards,
5 months ago Fantastic experience: Overall Great experience! Worked with Sarah on renting our apartment and she was very hands on, quick to respond and very knowledgeable about the property and details, we appreciated all her help. Just moved in and everything went smoothly for us. Application process went good and wasn’t too bad, even helped us get some cleaners on move in day to freshen up the place.
[Verified Review] Thank you so much for the wonderful feedback! We're thrilled to hear that Sarah made your rental experience smooth and stress-free. It's great to know she was responsive and helpful throughout the process, and we're so glad the move-in went well for you. Welcome home, and please don't hesitate to reach out if you need anything!
5 months ago Fantastic experience: We had the pleasure working with Jennifer Crane during our rental search. She was very communicative and professional from the first time we reached out to her. She went above and beyond to make it possible for us. We had less than 2 weeks to move out and she came to our rescue to find us what we were looking for. And she made sure everything was up to standards upon moving in. Even after moving in, she is still checking in with us to know how things are going. Thank you Jennifer Crane!
[Verified Review] Thank you so much for taking the time to share your experience! It was truly a pleasure working with you both during your rental search.
We're thrilled we could help you find the perfect place, especially with such a tight timeline. Making sure everything was move-in ready and up to standards is always our top priority, and we're so glad we could make it happen for you.
Your satisfaction means the world to us, and we're always here if you need anything at all. Wishing you all the best in your new home!
5 months ago Fantastic experience: On this Thanksgiving Day, I would like to thank, after God, Opulent Real Estate, who provided excellent service, especially Sandra, who handed over the keys. She guided me with professionalism, kindness, and understanding from the beginning, helping everyone in both Spanish and English. For these reasons, I recommend them 100%.
[Verified Review] Thank you so much for your kind words and for taking the time to share your experience! We're truly honored by your thoughtful review, especially on Thanksgiving Day.
We're so glad that Sandra could guide you through the process with the care and professionalism you deserved. Providing excellent service in both Spanish and English is important to us, and we're thrilled that we could make your experience smooth and welcoming from beginning to end.
Your recommendation means the world to us, and we're grateful to have been part of your journey. Wishing you and your family a wonderful Thanksgiving and all the best in your new home!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane was great in assisting me throughout the whole process starting with showing me the property. I recommend Opulent to anybody looking for a home.
[Verified Review] Thank you Paul, we appreate the kind words and vote of confidence! Let us know should you need anything, and Happy Holidays to you!
5 months ago Fantastic experience: Jennifer Crane has been awesome , patient, and understanding with helping us find a home thats right for us. She helped make the process easy and smooth especially since we are moving in from New Mexico. I wish there was a higher rating than 5 stars.
[Verfified Review] Thank you so much for your wonderful review! We're absolutely thrilled to hear about your positive experience, and your kind words truly mean the world to us.
We understand that moving from New Mexico can be challenging, and we're so glad we could make the process easy and smooth for you. Finding the right home for you was our top priority, and we're honored we could help make that happen.
Your "wish there was a higher rating" comment just made our day! We're here for you anytime you need anything as you settle into your new home. Welcome, and thank you for trusting us with such an important decision!
Warm regards,
5 months ago Fantastic experience: I’ve been working with Opulent for several years to manage my properties. I witnessed this company grow and bring on great people. Sarah A. has been great to work with and and support me with my most recent listing. I look forward to continue working with her and the entire team.
[Verified Review] Thank you so much for your continued trust and loyalty over the years! It means everything to us to have long-term clients like you who have been with us through our growth journey.
We're so glad to hear that Sarah A. has been providing you with great support on your most recent listing. She's a valued member of our team, and we're thrilled she's been able to meet your needs.
Your partnership is truly appreciated, and we look forward to continuing to work with you for many more years to come. Thank you for being such an important part of the Opulent family!
Warm regards,
5 months ago Fantastic experience: In my Seventys now..I,ve traveled abit, met alot of people..ran a Semi..Tractor Trailer for almost 55 years, in the U.S and Canada..Sarah Abdelrasul , is a Gem, in a somewhat lackluster world! She helped me find a place to call home, with my 2 little Furry pal,s..Dogs..going on 6 months now, and still lovin it !!
[Verified Review] Thank you so much for sharing your wonderful story and kind words! With all the places you've traveled and people you've met over your incredible 55-year career, it truly means the world to us that you chose to work with Sarah and our team.
We're thrilled that Sarah could help you and your two furry pals find the perfect place to call home! Knowing that you're still loving it after 6 months makes us so happy. Your happiness and comfort are what matter most to us.
Sarah truly is a gem, and we're so grateful to have her on our team. Thank you for trusting us with such an important decision, and we hope you and your little companions continue to enjoy your home for many years to come!
Warm regards,
5 months ago Fantastic experience: : ⸻ We want to give a special thank you to Jennifer Crane, our leasing agent, for all her help during our apartment search. From day one, she was kind, professional, and always available to answer our questions. Thanks to her dedication and patience, we were able to find and rent the perfect apartment for us. We truly appreciate her commitment and excellent service. We highly recommend her! ⸻
[Verified Review] Thank you Fernanda, we apprecaite you!
5 months ago Fantastic experience: I feel I am really lucky to find Opulent real Estate Group. Not only they have professional individual team members to take care of each area, but the communication to me is really good. They always let me know the status of the property, leasing progress, repairing requirement ( with quotation ). The service is the best. I trust those team members do a great job to manage my property. Sarah Abdeltasul, the rental listing manager also keeps me updated on the market status and provide me with the good price for rent the property out. She did good back ground check for me too. I really appreciate the team members in Opulent.
[Verified Review] Lily we thank you so very much for taking the time to provide such wonderful feedback. We take great pride in our business and appreciate your loyalty greatly.
5 months ago Fantastic experience: Working with Sarah Abdelrasul was wonderful! She has stellar communication and was very polite and easy to work with. She kept us informed through the whole process of finding our home. I would recommend her to anyone and would work with her again!
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear about your positive experience working with Sarah.
We're so glad that Sarah's communication and professionalism made the process of finding your home smooth and stress-free. Keeping our clients informed every step of the way is incredibly important to us, and we're delighted that Sarah exceeded your expectations.
Your recommendation means the world to us, and we would be honored to work with you again in the future. Wishing you all the best in your new home!
Warm regards,
5 months ago Fantastic experience: I had an excellent experience working with Sarah Abdulrasul as my property manager representative from Opulent group when listing my home for rent. Sarah was incredibly organized, proactive, and attentive to every detail throughout the entire process. She guided me through pricing, marketing, showings, and all the paperwork with professionalism and transparency and made sure that I am the final decision maker for any applications coming through. Her communication was always prompt and clear, and she made the whole experience smooth and stress-free. I highly recommend Opulent group for renting the properties and if you get to work with Sarah then thats a us. Anyone looking for a reliable and knowledgeable property manager go for Opulent group.
[Verified Review] Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear about your excellent experience working with Sarah and our team.
We're so glad that Sarah's organization, attention to detail, and proactive approach made the rental listing process smooth and stress-free for you. Ensuring that you remained the final decision maker while providing professional guidance through pricing, marketing, showings, and paperwork is exactly how we believe the process should work.
Sarah's commitment to prompt communication and transparency truly reflects our team's values, and we're honored by your kind words. Your recommendation means everything to us, and we're grateful you chose Opulent Group to manage your property.
Thank you for trusting us with your home, and we look forward to continuing to serve you with the same level of excellence!
Warm regards,
5 months ago Fantastic experience: I had the greatest experiences working with Jennifer Crane. She was very professional in assisting me with finding a house. She assisted me every step of the way, by answering all my questions in a timely manner, she returned my phone calls when I left messages. She advocated to the owner of the property on my behalf. I will recommend her services to anyone who’s looking for assistance in finding rental property. Thanks a million Jennifer Crane for assisting & supporting me in finding a rental property. Happy Renter, Yolanda Parker
[Verified Review] Dear Yolanda,
Thank you so much for your wonderful review and kind words! We're absolutely delighted to hear about your positive experience.
We're thrilled that we could assist you every step of the way in finding your new home. Providing timely communication, answering all your questions, and advocating on your behalf are all part of our commitment to excellent service. Your satisfaction means everything to us!
We're so grateful for your recommendation and trust in our services. Knowing that you're a happy renter makes all our efforts worthwhile.
Thank you for allowing us to be part of your journey to finding the perfect rental property. Wishing you all the best in your new home!
Warm regards,
5 months ago Fantastic experience: I have had a great experience working with Opulent Realty as the property manager for my rental property in Central Phoenix. Sarah Abdelrasul has been great to work with and quickly found an excellent tenant when my last lease expired. Great communication and follow up with all lease documents fully executed seamlessly. I highly recommend Sarah and Opulent for your property management needs.
[Verified Review] Thank you so much for your wonderful review and recommendation! We're thrilled to hear about your great experience with our property management services.
We're so glad that Sarah was able to quickly find an excellent tenant for your Central Phoenix property and ensure all lease documents were executed seamlessly. Great communication and efficient follow-up are priorities for us, and we're delighted that Sarah delivered on both fronts.
Your trust in us to manage your rental property means the world to us, and we look forward to continuing to provide you with exceptional service for years to come. Thank you for choosing Opulent Realty!
Warm regards,
5 months ago Fantastic experience: I have used Opulent Real Estate for over 12 years to rent out my many properties (houses and condos). I live out of state so having a company I can trust is very important to me. Jim and all of his staff have always been very professional and honest. I would 100% recommend using them to rent out your property. I had used a different management company before Opulent and their fees and repair costs were outrageous. I’ve sold 5 properties using Opulent’s Real Estate arm. Sarah sold my last one she got me more money than I thought and responded to all of my inquiries right away. Great company that you can trust.
Thank you Neil, we greatly appreciate you!
5 months ago Fantastic experience: Since renting with Opulent I believe they should have a better rating! Everything went so smoothly for me from the viewing (which I was late to and they waited for me), the lease agreement, move in day and so on. Their system makes everything really easy. I am loving my new spot. Sarah Abdelrasul was my agent and helped me through the entire process! Couldn’t be more thankful!
[Verified Review] Thank you so much for your amazing review! We're thrilled to hear that you believe we deserve a better rating – that truly means the world to us!
We're so glad that everything went smoothly for you from start to finish, including waiting for you at the viewing (we completely understand life happens!). Making the process easy and seamless through our system is exactly what we strive for, and we're delighted it worked so well for you.
Sarah is wonderful, and we're so happy she could guide you through the entire process. Knowing that you're loving your new spot makes us incredibly happy!
Thank you for your trust and for being such a fantastic resident. We're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: I was lucky enough to find Sarah thru a listing on FB. Her communication is amazing. She responds very quickly to all messages. She showed me a couple of houses until I found the one that worked best for my family and I. Not once did I feel rushed. I will be calling Sarah for all my future needs in housing.
[Verified Review] Thank you so much for your wonderful review! We're thrilled that you found Sarah through Facebook and had such a positive experience working with her.
We're so glad that Sarah's quick communication and dedication made your search comfortable and stress-free. Taking the time to show you multiple properties until you found the perfect fit for your family is exactly how we believe the process should work – never rushed, always focused on your needs.
Knowing that you'll be calling Sarah for all your future housing needs is the highest compliment we could receive. We're honored to have earned your trust and look forward to helping you again down the road!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane was totally awesome! She answered all of my questions and if she didn’t have the answer she literally hit back to me right away! I have recommended her to several people I know.
[Verified Review] Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience!
We're so glad that we could answer all your questions and provide quick follow-up when needed. Keeping our clients informed and supported throughout the process is incredibly important to us, and we're delighted we exceeded your expectations.
Your recommendations to friends and family mean the world to us – there's no greater compliment than that! Thank you for trusting us and for spreading the word about our services.
We're here anytime you need us in the future!
Warm regards,
5 months ago Fantastic experience: I was relocating to Phoenix for a job on very short notice—just two weeks—and Jennifer Crane assisted me in the most tremendous way. Even with me being two hours ahead in EST, she worked overtime to make sure all my questions were answered. She even gave me a virtual tour of the property on a Sunday. When the first unit went under contract, she acted quickly, found out that a second unit would be available, and secured it for me. I am truly thankful for Jennifer Crane and her outstanding support throughout the process.
[Verified Review] Thank you so much for your wonderful review! We're thrilled that we could help make your relocation to Phoenix smooth and successful, especially with such a tight two-week timeline.
We're so glad that we could work around the time zone difference and provide you with the support you needed, including that Sunday virtual tour. When the first unit went under contract, making sure we quickly secured the second available unit for you was our top priority.
Relocating for a job is stressful enough without added complications, and we're honored that we could be there for you every step of the way. Your kind words about our support mean everything to us.
Welcome to Phoenix, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: Morgan, who is the maintenance contact, is fantastic! Super responsive and nice.
[Verified Reveiw] Thank you so much for your kind words! We're thrilled to hear that Morgan has been providing you with fantastic service.
Responsive and friendly maintenance support is so important to us, and we're glad Morgan has been there for you when you've needed assistance. We'll be sure to share your wonderful feedback with him!
Thank you for taking the time to recognize Morgan's hard work. We're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane did an excellent job showing us the property and making sure we had everything we needed in order to move in
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience.
We're so glad we could show you the property and ensure you had everything needed for a smooth move-in. Making sure our residents are fully prepared and comfortable is always our top priority.
Thank you for choosing us, and please don't hesitate to reach out if you need anything as you settle into your new home!
Warm regards,
5 months ago Fantastic experience: I had the pleasure of working with an awesome team here! Big thanks to Jennifer Crane, her professionalism was top notch, she made the process smooth, the company had the perfect home for me to rent, I’m super comfortable living it, easy access to my portal to make payments, they even have beneficial options to make payments. I’m extremely pleased overall! #favorite
[Verified Review] Thank you so much for your amazing review and the #favorite! We're thrilled to hear that you had such a positive experience working with our team.
We're so glad that we could make the process smooth and help you find the perfect home. Knowing that you're super comfortable and enjoying your new place makes us incredibly happy! We've worked hard to create an easy-to-use portal with flexible payment options, so we're delighted that it's working well for you.
Your kind words about our professionalism mean the world to us. Thank you for choosing us, and we're here anytime you need anything!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane at Opulent Real Estate is a gem. She went out of her way to help us find a house to lease in a quick timeframe!
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us.
We're so glad we could help you find the perfect house to lease within your quick timeframe. Going above and beyond for our clients is what we strive for, and we're delighted we could make it happen for you.
Your kind words mean the world to us. Thank you for choosing Opulent Real Estate, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: Had a great experience finding the perfect apartment for myself. Jennifer Crane was very helpfully with finding what works best for me.
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience finding your perfect apartment.
We're so glad we could help you find what works best for you. Your satisfaction and happiness in your new home are what matter most to us.
Thank you for choosing us, and please don't hesitate to reach out if you need anything!
Warm regards,
5 months ago Fantastic experience: We are very fortunate to have found our rental property thanks to Jennifer Crane our realtor . She had several listings for us to view and took time at each property and answered all our questions. She saved the best for last and helped with the process of applying and going through all the required steps by answering all our questions and more. This was a new experience for myself and my husband after just selling our home of 14yrs and deciding to rent till we find the area we want for our future purchase. Jennifer will be the first person we reach out to once we decide . Thank you Jennifer and keep up the awesome work ! You made this transition easy and you were so patience and kind with all my questions and concerns . I will send anyone looking for a new home or rental your way . Thanks Monica and David
[Verified Review] Dear Monica and David,
Thank you so much for your incredibly thoughtful and detailed review! We're truly honored to have been part of your journey during this important transition.
We understand how significant it is to move from a home you owned for 14 years into a rental, and we're so glad we could make the process easy and stress-free for you. Taking the time to view multiple properties, answer all your questions, and guide you through each step is exactly what we love to do.
We're thrilled that you found the perfect property and that we could provide the patience and support you needed throughout. Knowing that we'll be the first person you reach out to when you're ready to purchase your future home means the world to us – we can't wait to help you with that next chapter!
Thank you for your kind words and for your willingness to refer others to us. Wishing you both all the best as you settle in and explore the area!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane worked diligently to find us the perfect home when we needed it most. She made the application process as simple as possible for us by constantly being in touch to answer any questions we had. Would definitely recommend to anyone seeking their first home, very knowledgeable and understanding.
[Verified Review] Thank you so much for your wonderful review and recommendation! We're thrilled to hear that we could help you find the perfect home when you needed it most.
We're so glad that we could make the application process simple and stress-free by staying in constant communication and answering all your questions. Being there for our clients, especially during important moments like finding their first home, is what we're all about.
Your kind words about our knowledge and understanding mean the world to us. Thank you for trusting us with such an important decision, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: This was my first time applying to rent and I feel so grateful for Jennifer she made the process so easy. Her responses were so quick and she was always available if I had questions.
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that your first rental application experience was a positive one.
We're so glad we could make the process easy for you. Being quick to respond and available to answer all your questions is incredibly important to us, especially for first-time renters navigating something new.
Thank you for trusting us with your first rental experience. We're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: It was such a pleasure working with Jennifer Crane. She was the only one during our whole move process that truly cared and helped in any way possible. If anyone is needing help with looking for a home you definitely want an agent like Jennifer helping you.
[Verified Review] Thank you so much for your incredibly kind review! We're truly touched by your words and so glad we could be there for you during your move.
We understand how stressful moving can be, and knowing that we made a difference by truly caring and helping in every way possible means everything to us. Supporting our clients through the entire process is what we're passionate about.
Your recommendation is the highest compliment we could receive. Thank you for trusting us during such an important time, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: Jennifer Crane gave me top of the line service and support during my housing search. I look forward to using her as my realtor from now on!
[Verified Review] Thank you so much for your wonderful review! We're thrilled to hear that we provided you with top-of-the-line service and support during your housing search.
Knowing that you'll be using us for all your future real estate needs is the ultimate compliment. We're honored to have earned your trust and look forward to working with you again!
Thank you for choosing us, and we're here anytime you need us!
Warm regards,
5 months ago Fantastic experience: Everything went very smoothly and quickly. Everyone on the team was incredibly pleasant, responsible, and responsive, which made our move an enjoyable experience. When we had an issue with the air conditioner, a technician was sent right away and the problem was fixed immediately. We truly appreciate your professionalism, your responsibility, and the great service you provided. Thank you for making our move so easy. A special thank you to Jennifer for all her help and support.
[Verified Review] Thank you so much for your wonderful and detailed review! We're thrilled to hear that your move went smoothly and quickly, and that it was an enjoyable experience.
We're so glad our entire team could provide you with pleasant, responsible, and responsive service throughout the process. Hearing that we handled your air conditioner issue immediately is exactly what we strive for – taking care of our residents quickly and efficiently is always our top priority.
Your kind words about our professionalism and service mean the world to us. We're honored that we could make your move easy and stress-free. We'll make sure to pass along your special thanks to Jennifer!
Thank you for choosing us, and we're here anytime you need us!
Warm regards,
5 months ago Positive experience: There is an Angel at Opulent and her name is Sarysa!!!! Just to give a little background, my family and I moved into a home being managed by Opulent May 2024. At first we were excited until move in day and we realized the property hadn't been deep cleaned prior to our move in, nor had the lawn been watered in months!!! We were told btw that this would be taken care of prior to move in. After going back and forth with the company, they finally hired two ladies to deep clean a 3200 square foot home in 6 hours. The ladies expressed to me the house was very dirty. Opulent didn't even have the carpets or floors professionally cleaned and refused to have it done! My husband and I paid over $800 to have all the carpet and floors cleaned properly and professionally because it is UNHYGIENIC, and our son has horrible allergies. Fast forward to the end of October 2025 when our oven stopped working. It was nothing but GOD who sent Sarysa from Opulent, to the rescue! She was extremely kind, professional, and apologetic when hearing about my issue. She kept in contact with me and helped resolve the issue. Even though we had to eat out for a week, we were pleased when our new oven arrived this past Friday!!!! THANK YOU SOOO MUCH SARYSA, I HOPE OPULENT KNOWS THAT THEY LOOK BETTER TO ME BECAUSE OF YOU! We are super appreciative of your diligence as well as that of the home owners. May GOD continue to bless you all. Respectfully, D'Agostino Family
6 months ago Negative experience: Do not rent from Opulent if you can avoid it they are not tenant friendly. The gas oven and stove were not working when I moved into my overpriced apartment and it took them a full 2 and a half months to fix it. Once it was fixed they reimbursed a total of $100. I pay them $100 each month for water and gas, so at best they only refunded the amount I paid them for the gas that I wasn't using to cook and the water I wasn't using to wash dishes. They did nothing to help with all the extra money that had to be spent on microwavable meals or take out because I was unable to cook for so long. All because of an issue that should have been solved before the property was ever listed on the market.
[Verified Review] Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the gas line repair shortly after moving in. We understand the timing was incredibly unfortunate, and we want to clarify that this was an unexpected infrastructure issue completely outside of our control that required immediate attention for safety reasons. Our maintenance team worked diligently to resolve the matter as quickly as possible. To offset the disruption, we provided a full month's credit toward your utility costs, which we felt was a fair and reasonable gesture given the circumstances. We always strive to act responsibly when unforeseen situations arise. We're disappointed that this experience has led to such a negative review, as we take great pride in maintaining our properties and supporting our tenants. If you have additional concerns or would like to discuss this matter further, please don't hesitate to reach out to our office directly. We're committed to ensuring all our residents have a positive living experience.
6 months ago Fantastic experience: Morgan Lyman is the head of their maintenance and I can tell you that she is awesome she responds to me quickly she communicates with me fully she assists me in any aspect and does her best to get what I need done I want to give Morgan five star plus
[Verified Review] Thank you so much for your thoughtful feedback! We're delighted to hear about your positive experience, and we'll be sure to pass along your kind words to Morgan—it will absolutely make their day!
We truly appreciate you taking the time to share your thoughts. Reviews like yours mean the world to our team and help us continue delivering the exceptional service our customers deserve. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!
6 months ago Negative experience: If I could give zero stars I would. The move in process has been abysmal. The property needed several repairs and the responsiveness of Opulent’s maintenance team is awful. They are so disorganized and keep asking for repeat photos and descriptions of issues before they will address anything, so we are stuck in this ridiculous loop with no end in sight. Do not rent from this group at all costs. Find a rental that is not managed by a company that only looks out for owners and manages over 2000 properties. You are just dollars and cents to these people.
[Verified Review] Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced during your move-in process, and we understand how challenging this has been for you.
We'd like to clarify a few important points while working toward a resolution: Regarding Property Condition: Per Section Page 9 section 15(a): of your lease agreement, the property was accepted in its current "as-is" condition at the time of signing. You were provided the opportunity to conduct a walk-through inspection prior to lease execution, which allowed you to note any concerns before taking occupancy. Regarding Maintenance Requests: We are absolutely committed to addressing all legitimate maintenance issues promptly and efficiently. To ensure your concerns receive proper attention without delay, please:
1. Email the complete list directly to our Maintenance Manager at: [email protected]
2. Include photos and detailed descriptions for each item to expedite processing.
This will help us consolidate your requests, eliminate any redundant communication, and assign the appropriate priority to each issue.
We value you as a resident and want to ensure your home meets all safety and habitability standards. Once we receive your consolidated maintenance list, we will work diligently to address all bona fide work orders in a timely manner. Please don't hesitate to reach out if you have any questions or need assistance submitting your requests.
8 months ago Fantastic experience: Jim, the Broker is very responsive & he always responds right away. When it’s time to renew the lease, they are on top of it & send suggestions on how much we should increase the rent etc. What I like most is Jim, the Broker is very much involved in his company & run a pretty efficient crew.
[Verified Review] Thank you Christina!! Your words of encouragement mean the world to us! Thank you!
8 months ago Negative experience: Definitely giving Opulent a ZERO. This is the worst property management company to exist. DO NOT RENT from them. They have terrible customer service, I question if their staff are even educated in how to work in a property management company. It took them over five months to fix scalding hot water in my apartment, even when it was burning my children daily. Someone incorrectly installed the washing machine so the hot water was backwards and ruined all of my work clothes, and they never came to fix it, I had to find a friend to fix it after they sent out three different plumbers, and had no idea what was going on each time. The management of anything like repairs was always a terrible experience and caused me more stress every single time I requested help. Danielle Star is no help and had terrible customer service and completely removed from understanding people's experiences and showed no concern whatsoever for my family's well being while living in this apartment. I was never reimbursed for the clothes that were ruined and they actually took money from me even though I deep cleaned the entire apartment, and mnay other stupid things they charged for that made zero sense. There are too many complaints.It's a list here about this property management company but they will take you for all the money that you have and will not hold themselves to the same standard as they hold their tenants.
[Verified Review] Thank you for your feedback. We apologize for the challenges you experienced during your tenancy.
Regarding the hot water issues, we want to clarify that the property's water system is managed by the HOA and is outside of our direct control. While we coordinated with the HOA and their contractors to address the problem, we understand the resolution time was unacceptably long and impacted your family.
We also understand the frustration with the washing machine repair and the multiple service calls required, this can happen from time to time as appliance repair companies may need to troubleshoot over the course of a few visits.
Concerning the move-out charges, these were based on our standard procedures and documented conditions. However, if you'd like to discuss specific charges or any unresolved concerns, please contact our office directly at [email protected]
9 months ago Fantastic experience: This company has been so wonderful especially Sarah. She is going above and beyond to help me get an apartment. I would recommend them to everyone especially Sarah
[Verified Review] Thank you for taking the time Mercy to share your experience! We greatly appreciate it and will be sure to let Sarah know as well! Thank you again!
9 months ago Fantastic experience: Morgan Lyman is awesome! The air conditioner on our lease home died and she was able to get some guys out the same day to fix it! So impressed! Morgan is an asset to Opulent and she deserves a raise for the work she does! Thank you, Morgan!
[Verified Review] Charlotte thank you so very much for the kind words, we will let Morgan know as well!! Appreciate you taking the time. Thank you!!
9 months ago Fantastic experience: Morgan has been great with some of the initial issues we had with our new rental. She's quick to reply to any issues, and overall, it's been a great experience working with her. Thanks, Morgan.
[Verified Review] Thank you Josh for the great feedback, we will share this with Morgan and the team as well. Appreciate you taking the time!
9 months ago Fantastic experience: I’ve had a fantastic experience with this property management company! They are extremely professional, responsive, and have made becoming a landlord so much easier than I expected. Their move-in inspection process is very thorough, which gives me peace of mind as a homeowner. I really appreciate their flexibility, they handle all maintenance requests quickly, but also allow me to use my own handyman when I prefer, which is a huge plus. On top of all that, their monthly rate is very reasonable. Highly recommend their services to any landlord looking for a reliable and efficient management team!
[Verified Review] Jason, thank you so very much for the kind words and vote of confidence! We greatly appreciate your business and look forward to a continued strong relationship!
10 months ago Negative experience: As we were waiting for our background report to come in I decided to google what we might be dealing with if we signed with this company & I honestly got scared. I told my partner about the reviews I read, but he told me to be positive. We’re currently on week 4 waiting for this report to “come in” still. We were told it was expected June 27th & we now we received an email from them saying it’s expected by July 9th, when we applied June 13. After 3 weeks we gave up & searched for a different place by the next day we were moved in (everyone that we spoke with said it’s ridiculous having to wait this long).Their realtor Sarah beats around the bush too much, you shouldn’t keep telling people they’re going to get the place & have a backup already lined up. Don’t waste your time or money with this company.
[Unverified Review] Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your rental application process. Please understand that the rental market can sometimes be very competitive, with multiple applications arriving simultaneously. When there are delays in obtaining necessary documentation, we may need to prioritize the first complete and verified application to ensure a smooth and fair process for everyone involved. We regret that this process caused you distress and that communication did not meet your expectations. We appreciate your feedback as it helps us improve our service. If you have any further concerns or would like to discuss this directly, please feel free to reach out to us. Thank you again for your feedback.
10 months ago Negative experience: When we rented the day we showed up to move in all the fire alarms in the entire house were going off. The neighbors informed us it had been happening for weeks. We notified Opulent and when the maintenance man came he removed all the alarms and batteries. He said he didn’t have time to fix them so he said he was going to come back. He didn’t come back for four months! We put in multiple repair requests. We also found the whole house in a disgusting state with garbage in the backyard and the refrigerator full of black disgusting mold. Opulent refused to clean it or assist in the cleaning process. We also had no ceilings fans or lights in most bedrooms do to them being broken and we put in multiple repair requests and whenever the maintenance guy showed up he said he didn’t have time and told us to put in another repair request. We dealt with this for the entire year we rented from them. We also were never able to speak to anyone about our concerns and they never called us back when we left multiple messages. When we moved out they used everything they could to refuse to give us our deposit back! They are a horrible disgrace and should be reported! We also had our AC break in the middle of summer and they told us they couldn’t send anyone out for over a week. When we threatened legal action that is when they said they would be able to send someone out immediately. Please read this and be warned before renting from them. I wish someone would of warned me and I hope this helps someone from the horrible treatment we received.
[Verified Review] Thank you for sharing your feedback. We take all concerns seriously and want to clarify some important points regarding your experience. Firstly, as outlined in your lease agreement, tenants are responsible for inspecting the property upon move-in and accepting it in its current condition. Any issues with smoke alarms, appliances, or other fixtures that were brought to our attention were addressed as promptly as possible. Our maintenance team has consistently responded to repair requests, prioritizing urgent matters such as HVAC failures and safety concerns, and we have always acted within the scope of our responsibilities. Regarding the condition of the property upon move-out, our records indicate that the deposit was rightly withheld due to the property being left in a significantly dirty state, with trash to haul, dirty AC filters, a broken toilet tank and more. These conditions go beyond normal wear and tear and required additional cleaning and waste removal, which we had to handle after your departure. Additionally, some of the items you mentioned—were either noted during inspections or addressed in repair requests. Keep in mind sometimes maintenance delays and scheduling constraints can occur at times and not neglect or refusal to serve you. We have always sought to respond as quickly as possible. It’s important to note that we strive to maintain transparent and professional communication, and we regret that you felt otherwise. We do not believe your portrayal of events reflects the effort we have made to support our tenants.
In summary, we stand by our actions regarding the property condition and deposit withholding, which are in accordance with the lease agreement and legal standards. We encourage future tenants to thoroughly review all lease terms and document the property’s condition at move-in and move-out.
10 months ago Negative experience: I called this company inquiring about an apartment complex. To my understanding they do both texting and calling with customers. I left a voicemail- and received a text the next day. I was met with a bad attitude, and expected to know what I’m talking about. The agent was super short and unnecessarily rude in the communication. I NEVER leave bad reviews, but this was just so unnecessary- I had to say something. I won’t be working with them or any property they lease due to this. If you’re going to be like that over an inquiry- you obviously do not want business and don’t care for customers you work with. I hope you can learn to treat people better in the future!
[Unverified Review] Thank you for sharing your feedback. We genuinely appreciate your interest in our properties.
Since we weren’t directly involved in the conversation you mentioned, it’s difficult for us to comment on the details. It’s also worth noting that conversations can sometimes be taken wrongly or perceived differently than intended. If you could kindly provide us with the name of the leasing agent you spoke with, we would be happy to look into this matter further. Please feel free to email us that information to [email protected], and we will address your concerns promptly.
Your satisfaction is very important to us, and we appreciate the opportunity to improve.
Thank you again for reaching out.
11 months ago Fantastic experience: My husband and I leased a home from Opulent, and have been here for six months now. Everything that we have experienced has been exceptional. Maintenance requests have been taken care of in a very timely manner. The home was in wonderful condition when we moved in, and I am extremely picky. I would highly recommend them, and we hope to continue to reside here for many years to come.
[Verified Review] Lori thank you so much for the kind words and vote of confidence! We appreciate you as a resident!
11 months ago Negative experience: If I could give zero stars, I would. Our move-in experience with Opulent Real Estate has been one of the most unprofessional and frustrating property management experiences I’ve ever encountered, and I’ve worked in property management myself for over six years, managing 22 communities across two submarkets. Upon receiving the keys, we were handed unlabeled keys, no mailbox number, and no garage remote (which was listed in our lease). After multiple follow-ups, no solution was provided. We had to track down the mailbox info ourselves and purchase and program our own garage remote. To date, we’ve received no reimbursement or meaningful support. Worse than that, the home was filthy. We moved in with a 10-month-old child and a disabled veteran, only to find: • Black mold-like buildup behind the washer • Sticky, unsanitary shelving throughout closets • Dog hair in drawers • Pet urine odor in the carpet (which was “professionally cleaned” according to them) • Lumped, buckled carpets posing a trip hazard • Dirty drawers and bathroom shelving that required extensive personal cleaning Despite these clear violations of basic hygiene and habitability standards, the response from management has been dismissive at best. No apology. No acknowledgment of the unsanitary conditions. No urgency to fix or compensate for the time and labor we’ve spent making the home livable. This company does not operate with the professionalism, knowledge, or follow-through required of a competent property management firm. Save yourself the stress, we absolutely DO NOT recommend renting from Opulent Real Estate
[Verified Review] Thank you for sharing your feedback. We do want to clarify a few points regarding your concerns. The home is rented as-is, in accordance with the terms outlined in your lease agreement and the additional as is cosmetic addendum. When you signed the lease, you had the opportunity to walk through the property and accept it in its current condition, which was clearly communicated and documented.
Prior to any tenant taking occupancy of an Opulent RE listed property, the client must sign a legal contract via a lease agreement. Within this contact, the tenant acknowledges and signs off on the following critical points:
Condition of Premises: Tenant has: (1) examined the premises before signing this agreement or (2) has had the opportunity to examine the premises before signing this agreement and has consciously declined to examine the premises before signing this agreement. Tenant taking possession of the premises shall be conclusive evidence that the premises was habitable at the commencement of tenancy. Tenant is satisfied with the condition of the premises as they exist on the date tenant signs this agreement.
Additionally, prior to your move-in, we conducted a thorough walkthrough directly ensuring the condition was clean and orderly which we have documented on a PDF date and time stamped report. While we understand that personal preferences may vary, taking pictures of a corner of the garage or closet shelves that you find not to your liking does not accurately represent the overall condition of the property. We encourage tenants to focus on the overall condition, which was verified clearly both by you touring and signing off on the property. We do address bona fide maintenance requests promptly and efficiently. If you have any legitimate maintenance concerns, please report them so we can handle them accordingly.
We strive to be transparent and fair, and we appreciate your understanding of the terms outlined in your lease. Please feel free to contact us if you have any further concerns.
11 months ago Negative experience: This was by far the worst experience I’ve ever had with a company. The level of unprofessionalism is staggering. They completely ignore calls and refuse to answer the door, which makes it clear they are deliberately avoiding accountability. The team shows no concern for quality, customer service, or even basic decency. It genuinely feels like they’re hiding from the consequences of their own negligence. I strongly urge anyone considering this business to look elsewhere — you deserve much better than this.
[Unverified Review] We have no current record of you. Please feel free to email us at [email protected] with further details and we are happy to review.
11 months ago Positive experience: Opulent has been managing my property for almost 5yrs now, and I have not had any issues besides having to accommodate recent late tenant rent payments. The team has been responsive to my email.
[Unverified Review] Hello, although we cannot fully verify you review based on your profile name alone, we greatly appreciate your feedback and appreciate you taking the time to do so.
11 months ago Negative experience: I’m extremely disappointed with the level of professionalism demonstrated by Opulent, particularly on the management side—most notably Danielle Starr. There has been a consistent lack of communication, poor customer service, and repeated failure to address or resolve issues in a timely manner. Danielle’s approach gives the impression of indifference and disregard for clients, which leads me to wonder if she may be a relative or part-owner, given the way she operates without accountability. If you’re looking for a company that is responsive, respectful, and committed to customer satisfaction, I strongly recommend looking elsewhere. Our experience with Opulent has been the opposite.
[Verified Review] We’ve read your comments carefully, and it’s clear you’re upset — which is unfortunate, as our goal is always to provide exceptional service. However, your characterization of our team, including Danielle Starr, does not reflect the reality of our professionalism and dedication to our clients. It’s worth noting that we take pride in our communication and customer service standards, and we find your accusations of indifference unfounded. If there were issues on your end, we believe they could have been addressed directly and constructively, rather than through public dismissiveness. While we respect your right to share your opinion, we also stand behind the integrity and commitment of our team.
11 months ago Negative experience: I am currently a tenant and have been for over a decade. Recently within the last 2 years I have had the WORST experience. Danielle, is so unprofessional and refuses to call to discuss my issue. If you are a looking to hire Opulent as your property manager please steer clear. The incompetence and unprofessionalism is not worth whatever “deal” they are trying to give you.
[Verified Review] Thank you for sharing your feedback. We sincerely apologize for your recent experience and appreciate your long-term tenancy with us. Your concerns are taken seriously, and we regret that we have fallen short in addressing your issues. We would like to resolve this situation and restore your confidence in our service. Please reach out to us directly at [email protected] so we can discuss your concerns further.
Leave your opinion about Opulent Real Estate Group LLC:
Opulent Real Estate Group LLC appears in the following listings:
Other real estate agencies you might be interested in
Avant Garde | Residential = Multifamily + Single-Family
P. J. Hussey & Associates, Inc.
JMG-America's #1 Real Estate Team
72SOLD
Wexler Realty Group
Associated Asset Management (AAM, LLC)
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Denmark
España
Finland
France
Germany
Ireland
Italia
Mexico
Netherlands
New Zealand
Norway
Portugal
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
Uruguay