FHS Property Management

Fantastic experience: William with maintenance was a great help!!! Very efficient & knew what the problem was right then. Thank you William & FHS!!

Fantastic experience: Wonderful gentleman very nice Ashton was great five stars all the way

Fantastic experience: Micheal’s the best of the best wouldn’t trust anyone else to work on or renovate my home he’s very skilled at what he does and he’ll make you laugh while he does it

Fantastic experience: Micheal is a very honest good guy. You cant trust him with anything.

Fantastic experience: Ashton did my walk through and was very kind and attentive.

Fantastic experience: via Jennifer T. Layman: Today's walk-through inspection with Ashton Rushing went great. He was very polite and on time for the appointment. We addressed potential maintenance issues with my lovely old house...and I'm looking forward to re-leasing.

Fantastic experience: Ashton handled our inspection and was very professional. He was very efficient.

Fantastic experience: Ashton was amazing very sweet asked great questions and answered all of mine hands down the best

Fantastic experience: I had the experience of Ashton coming to my home for an inspection today. I'm fortunate to have him come, as he's polite, respectful, and seemed to be very thorough.

Fantastic experience: Micheal France is such a great guy, friendly, and enjoys making others happy. Love being around him.

Fantastic experience: Ashton was very professional and on time and prompt with his inspection

Fantastic experience: Micheal has alway gone above and beyond with anything! He’s polite and friendly and all around a great person and asset!

Fantastic experience: William was very helpful thank you

Fantastic experience: Ashton was awesome. Very cool and very informative

Fantastic experience: Ashton who inspected our apartment was fabulous!

Fantastic experience: FHS got right on the problems and had them immediately fixed. Crystal is a wonderful and caring person. I love dealing with her. We have been with FHS 3 years 1 property and 1 year where we are now

Fantastic experience: Ashton was super friendly we love this company they have been great and super accommodating and we love our neighborhood so beautiful!!!

Fantastic experience: William did a excellent job on the sink fast and quick really nice and respectful man

Fantastic experience: Ashton was an amazing inspector things went smoothly!

Fantastic experience: Ashton was the real deal I like him he’s a good dude

Fantastic experience: Ashton was very polite and asked the necessary questions 10/10 definitely recommend.

Fantastic experience: Ashton was awesome made our inspection quick and easy. FHS is so good to work with...we have been in our house for 3 years and they give us no trouble. Great place to rent from.

Fantastic experience: Micheal was awesome! He fixed our light and was kind!

Fantastic experience: Thank you so much William !! Very respectful and nice (:

Fantastic experience: Michael and William are very professional and polite, they always do great work!

Fantastic experience: Ashton was quick and efficient and very considerate

Fantastic experience: Ashton was super friendly and personable.

Fantastic experience: Ashton was on time and very friendly.

Fantastic experience: Ashton was very polite and professional!!

Fantastic experience: Ashton did a great walk through with us today! Very thorough and very kind! Even loved our dogs!

Fantastic experience: Aston did a good job he explained everything in a good way great guy

Fantastic experience: Ashton was friendly and very professional.

Fantastic experience: Can't say anything about the move out process yet but move in and living in my unit has been great. Ashton from FHS came by to inspect the unit but really he noted possible maintenence issues they can help with. Staff is friendly and responsive and I enjoy my unit.

Fantastic experience: Ashton's walkthrough was very efficient

Fantastic experience: Ashton was amazing! Very nice and made me feel comfortable. Really enjoyed his visit.

Fantastic experience: The gentlemen who came to do our inspection, Ashton, was kind, quick and efficient.

Fantastic experience: Ashton was amazing! Very nice and understandable!

Fantastic experience: Every time I’ve asked her needed anything done. Aston has saved the day.

Fantastic experience: Ashton was very friendly and nice ! Give him a raise !

Fantastic experience: Completely professional. Pulling out things that I didn't even notice it I needed help with was a complete gentleman.

Fantastic experience: Mr Michael that's my toilet and the light in the kitchen that was flickering all in the record time and now I have two toilets to work with again and a light that I don't have to be afraid of flickering. did a great job he was awesome and Friendly.

Fantastic experience: William was amazing! Came out and got the job done quick!

Fantastic experience: Michael did awesome fixing the doors for us! He's always super friendly and helpful everytime he comes out

Fantastic experience: Ashton came and did an amazing job with the inspection. He was very polite and friendly.

Fantastic experience: Ashton was very informative and friendly

Fantastic experience: My maintenance man Micheal was absolutely amazing. He did an amazing job on my mirror installation and he was very quick and very kind. He called before coming over and he was also quite the comedian! 10/10 I hope I get Micheal again!!

Fantastic experience: Wanted to say thank you to the property management team, and thank you to Ashton for coming out and doing such a quick and efficient inspection of my home the other day he made it very fast and made sure to not skip over any of my concerns as well.

Fantastic experience: Michael was kind and very professional thank you FHS team for always addressing my maintenance needs.

Fantastic experience: Ashton came to do a walk thru on my house and he was so sweet and through he made sure to hit all our concerns

Fantastic experience: Ashton came and did my inspection was happy with his professionalism. Great attitude.

Fantastic experience: Ive had such a Great experience with this property management team. They’re professional, responsive, and handle everything in a timely manner. I especially want to recognize Ashton for their professionalism, respect, and dedication. Ashton truly goes above and beyond to ensure a positive experience. Highly recommend!

Fantastic experience: William came to fix my issue with all smiles. He was friendly and got the job done quick. Thank you William it was a pleasure speaking to you today!

Fantastic experience: William was very respectful and helped me alot. He put up the most durable wall hangers and gave me instructions as well as information that Will Haley me with my closet shelves. I truly enjoy FHS and I’m a very happy resident.

Fantastic experience: Very friendly and got in done the job explained what they wre doing and answered all of my questions still waiting on the shower leak to be fixed very pleased with everything

Fantastic experience: Maintaining fixed my mailbox and did an amazing job

Fantastic experience: after putting in a maintenance request William came out the next morning to repair the water heater. At one point he had to leave to get a part, he was very good at communicating and returned quickly. He had the hot water fixed not even two hours after arriving, very thankful!

Fantastic experience: Fhs is amazing, they are kind, and caring to your need and life's curve balls. They always have a chipper attitude and have been a saving grace for my family. They make moving so easy and they are more than willing to go above and beyond to find you the right home for your family. Kaylee has been amazing with everything give this woman a raise.

Fantastic experience: Thank you to the team at FHS. They worked with my families situation and helped us get the best house we could get.

Fantastic experience: Michael the maintenance man with FHS did a really good job addressing the issue and fixing the problem promptly. He was extremely polite and helpful.

Fantastic experience: I was having a problem with my hot water and they sent William out to fix it. He promptly repaired my water heater while keeping me updated on the entire process. I could not have asked for a smoother or more professional experience. Thank you!

Fantastic experience: Michael France came and had our fence repaired very quickly and was extremely kind. Been renting from FHS for the bigger part of the last 6yrs and they always have wonderful staff. Thank you so much. Our son is excited to be able to play freely in the backyard.

Fantastic experience: It is a great company to rent from! Unfortunately my lease with them got picked up by another company and that company is HORRIBLE and refuses to do maintenance requests. I wish I could have FHS back!

Fantastic experience: William was very respectful and nice! He did a great job and explained what he was doing.

Fantastic experience: I wanted to say that he did a great job with two different maintenance tasks. He was polite, intelligent, efficient and fixed both the siding and toliet correctly and thoroughly the first time. He cleaned up after himself and was fast too. I would be happy to request him personally next time. Thank you so much for a stellar employee.

Fantastic experience: FHS has been very helpful anytime a maintenance issue has come up. They have been very fast about fixing things when something comes up.

Fantastic experience: I just have to say, when I left my rental through FHS I was in a horrible place in my life. I did not leave the place the way I should have and they still treated me with nothing but kindness and still returned my deposit. They definitely didn’t have to because there were multiple problems left behind due to me having slum lords previously and being anxious to call them about things to fix. They never once gave me a hard time about fixing things and always treated me like a human instead of a rent check. Thank you so much FHS!

Fantastic experience: Michael France with FHS Property Maintenance went above & beyond to repair the leak in my loft window.

Negative experience: Do not rent from them they will try to evict you if 1 week before you move to have a civil case pending they play dirty

Fantastic experience: I've rented the same house from Family Home Solutions for almost 11 years. I couldn't ask for a better landlord. Anytime I've reported a problem, they've responded within hours and had the repairman out as soon as possible. I'm grateful for that and I appreciate them taking such good care of the house. Anytime someone asks me about renting a house I always tell them about my landlord and encourage them to apply. I've been very happy here and hope to live here for many more years to come

Negative experience: Edit to add: we were NOT two months behind. I was able to pay partial of October and said I was working on the rest. It was BRIEFLY resolved. Then quit working again. Then we tried to fix it ourselves per you saying it was not considered an emergency. Then put ANOTHER work order in for it and they came. And it took them two weeks to even get approved to get a part for it. In August. The so called two months of “no rent” is the remaining of October and why should you get November when you already filed. DO NOT RENT FROM HERE! Absolute SLUMLORDS!!!! Took two months to fix our AC in the dead of summer while I am pregnant and had two young children in the house (yes we let them know). Oh and the HVAC guys that came and electrician friends all said our house was a fire hazard. Then when they claim they will work with you if you’re late on rent they won’t. Yes, I admit we fell behind due to loss of jobs but we still figured out how to pay the rent and the late fees.

Fantastic experience: Crystal and Jessica have been awesome, made this transition a smooth one for me, and I appreciate that.

Fantastic experience: Great rental company. Any issues I've had, have been fixed in a decent amount of time. Friendly staff. I've been renting from them for 10 years now.

Fantastic experience: FHS sets the standard for customer service in the property management industry! For those who don’t know, property management is one of the most challenging industries out there. Yet FHS continues to excel year after year—and it’s all thanks to their incredible team. Jessica, Hannah, Crystal, Chris, Maddie, Kaylee, and the entire maintenance crew consistently go above and beyond. Their dedication, professionalism, and positive attitudes shine through in every interaction, making FHS a true standout in their field.

Positive experience: So far they have been great people to rent from. They are quick to respond and the maintance team is very quick and have always been respectful. Been renting from them for about a year now, im just giving 4 star because the house we are renting is not in the greatest shape but im just happy to have a roof over my head.

Fantastic experience: Jessica has been super helpful!! Got into a beautiful downtown loft. Can't wait to move in on the 7th Thank you Jessica!!

Fantastic experience: My experience the last year and a half with FHS has been incredible. Hands down the best property management company I’ve ever dealt with. Always easy to get ahold of and if there is ever an issue they are on top of it. Thank you Chad, Crystal, Madison, Jessica and Team! You guys are amazing!

Fantastic experience: They are awesome they made our bad situation better by helping us get into a new place when we fell into trouble where we were!

Fantastic experience: Very communicative and helpful. They made everything so easy for me considering my busy schedule

Fantastic experience: The gentleman who came over to fix our garbage disposal very polite, quick and very helpful.

Fantastic experience: Used Meld for repair request via FHS Property Management. Quick response and quick service. Service staff extremely knowledgeable and friendly. No problem at all with this request.

Fantastic experience: FHS has been quick a sufficient in fixing anything we’ve found wrong in our new home!! They were absolutely a breath of fresh air in our moving process because so many other places ran us through the mud!! Blessed to have them!!

Fantastic experience: They are a great company to rent from and very good about maintenance calls and repairs! I've rented from them for 1.5 years just about and had a new AC unit put in both inside and out plus a brand new water heater replace last year.

Negative experience: I had leased a house with an option to buy it, and the person that I was buying it from went belly up. The new owner hired this company when I told him I wasn’t going to buy it even though I had given $21,000! When I moved in the house was an absolute disaster! There was construction waste everywhere, and over spray on all the lights, fans etc. Most stuff was broken, and I had no appliances! I gave a months notice. I cleaned the house, and even hired a couple people to clean again before I left! I have receipts, and photos of everything thank God! I just received a bill for $1300!!! The ramshackle building that is supposedly their office appears to be condemned! I am hiring a lawyer to dispute the claim! They charged me $30. For a drip pan” for my oven, which was actually mine, and I left it behind. I asked if they wanted me to?! It’s absolutely ridiculous! They charged me $5. per light bulb that was missing?! Truth be told I would have stayed in the house longer if they would have left me alone! I would tell any landlord to forgo this company!

Fantastic experience: He worked for both the owner & renter. Tried fixing the dishwasher first to save money until it just wasn’t fixable. As a tenant we want the problem solved so we don’t have to bother maintenance again.

Negative experience: Avoid using this rental company at all costs. They scam new tenants to use a 3rd party deposit app called Rhino. $1,250 dollars for a junker as security deposit and you will not get a cent back even as the unit is in the same condition as received. Help yourself and avoid a joke.

Negative experience: I rented rom this from 2024 to 2025 and paid 5 months of rent up front and they sued over 300$ 4 days before the contract was up to get lawyer frees and extra money for a extra 3k. Do not rent from them, this place doesn't care about you at all. Btw FHS you can sue a reg person but you really shouldn't sue and swing low on a YouTuber that has 967k subs and does 16.9 mill views a year.

Negative experience: Beware, they will get you for extra charges if you allow them too. like a monthly pet fee instead of a 1 time move in pet deposit.

Negative experience: Not even a real office, it's a shack that's clearly not being worked on. They will at least rent to anyone, just pick up a form from their rundown shack. They even allow their tenants to be neighborhood nuisances, they don't care if you're loud, have lots of animals, cut your grass at all. You can be the 804 error you always wanted to be.

Negative experience: BEWARE DO NOT RENT We leased space from Jordan Creek that FHS manages. 3 times the property flooded. Our renters insurance would not cover damages as the property floods often. They charge cam fees yet they dont clean up after it floods. Sewage backed up for a week. Rain flooded 2 twice. We evacuated building due to mold and flood damage. Jordan Creek and FHS still have not returned our deposit even though we cleaned their flooded space and left it great condition. Never once late on rent. These are slum lords be very skeptical. Watch the KY3 videos and read reviews before renting. If you have experienced the same please contact Cyndi at Foster TV Network. These people have to be held accountable.

Fantastic experience: Very responsive with maintenance needs. I've rented with FHS since 2016. No complaints.

Negative experience: If I could give this company a negative amount of starts it would be -5. Crystal is extremely rude, unprofessional and only cares about the amount of money she can put in her pocket. My family and I rented from them regrettably because no sooner than we started renting we found MOLD in the attic that was apparently present before we moved in. We were assured that the house was inspected and passed... However after the city inspector came to look at it he posted the house to be a dangerous uninhabitable house. However they have refused to release us from the lease and or refund us our deposit... I highly recommend looking into another property management company before you sign anything with this company. Hands down the worst experience renting of my life.

Fantastic experience: Super fast replacing my refrigerator and the tech was very friendly and accommodating since I’m disabled and unable to help him, he was great. New fridge is working perfectly.

Negative experience: If I could give 0 stars, I would. My best friend has only lived in her loft for a year at Jordan Creek, and let me tell you, it's been a hard time for her. FHS takes the cake for worst property management group I've encountered in the Springfield area. Not only do they not answer their emergency phone for their residents, but they continually leave my friend and other residents in the building feeling helpless with their lack of communication and response to problems. She's had a leak in her roof for almost the entirety of her lease and they just keep taking the easy way out with their temporary and cheap (and might I add, incompetent) fixes to her place. She's had black mold in her place, and again, they did nothing to actually get to the bottom of the problem. Maintenance comes and goes from her place without any heads up or courtesy for her schedule, and they leave a mess for her to clean up every time. And worst of all, the parking is in a sort of valley along Chestnut Expressway, and when that flooded recently, my friend and so many others' cars were FILLED with water! Many cars if not all, have been totaled because of it. When residents needed property management, no one answered their EMERGENCY phone. How scary is that to feel so alone when you really need help?! When residents complained about their predicament, FHS told them they aren't responsible for any kind of compensation for their cars or for the drainage system being overwhelmed. As someone who has also lived in an apartment in Springfield, MO, my friend's experiences make me so upset. No one is listening to her and the other residents who have lived there. Maybe FHS manages their other properties better, but they could not care less about Jordan Creek Lofts. I think with all the repairs they have to do to that old building and their growing number of unhappy residents who won't renew leases, I wouldn't count on them being the property manager much longer. Everything points to the fact that they are losing money and that they don't care about their residents. As cool as I thought her historic building and loft was when she first moved in, that is so far from the reality. I would certainly never give them the time of day, knowing what I know now. I take reviews into account a lot and I'm hoping that whoever reads this heeds this warning about FHS. There are many many better property management groups here in the city!

Fantastic experience: They have always been so understanding and kind to me. The best landlords I've ever had. They actually fix things quickly, remind me of my payment schedule and have worked with me, as long as you communicate to them properly!!!

Fantastic experience: Maintenance has been here 3 times & has received a 5 * rating from me all 3 times. Thanks for the great job, Bo & Chris!

Negative experience: I don't even know where to start. When I moved in I did not even have a working water heater, due to the cords being melted on the inside. I had an awful spider and mice problem the WHOLE time. My furnace never worked properly, and we went without heat for almost 2 week in January due to not fixing an issue I brought up in the summer when they did their first walk through. After numerous emails I never once heard from them during that time. My furnace was inclosed in 4 walls and unable to get to which I brought up during that walk through. They never sent anyone back, until January after almost 2 weeks of constant emails and messages, also resulting in an insane utility bills for months. Their maintenance team would damage something every single time they would actually come out. When my roof was leaking and almost falling through the company they hired to fix it liked to lay around on my porch for half the day; resulting in them being there until after 9 pm at night. Good luck trying to get your deposit back. They will charge you for ridiculous things that were not listed as your responsibility in the lease. As well as charge you for things that were in the same condition as what I moved in. A lot of their properties are in lower income neighborhoods; such as shame how much they try to take advantage of their renters because they don't have the income to take them to court and fight it. Do not rent with them. It will save you so much money and a headache.

Negative experience: Never rent from them 1 just got a bill for trash and stuff that was in that back yard before I Moved in. Then the side screen door was setting on the side of the house when I moved in. The messed up screen on the front door was there when I moved in. I lived in the house for four years normal wear and tear I get that. Then they sent someone to cut down trees the people that cut them down didn't remove so that's my fault I think not. Even told the property manager when she rolled by my house which is on my Ring cam and the conversation that was had. Yeah let's take this to court because 2400 they must be high if they think I am paying that. They must be on great crack at this point. I got proof so let's go.

Negative experience: Do not rent from these people it’s a scam. The worst maintenance teams I’ve ever seen and don’t expect your deposit back they want to charge us 1000 dollars after moving out for random fees that don’t even make sense. The whole year we were there out AC/heat wouldn’t keep up so our utility bill was so expensive and they did not fix it. We’re getting charged for stuff the maintenance people did like spilling paint on the floor and pre existing damages

Fantastic experience: Absolutely fantastic food....Shelby Elliot was wonderful . So happy to see this place rocking !!! Much love can't wait to have more of the menu Thanks yall !!

Negative experience: The worst experience of my life. At the lease signing was told that even though the lease said all damages must be fixed upon move out that any holes/small damages to the paint were RECOMMENDED to be left alone because it would be easier for them to fix and paint the initial hole themselves than try to correct someone’s DIY mistake. Then upon moving out was charged $400 for the small holes from mounting my television that THEY TOLD ME TO LEAVE. Not only that but per my lease was only required to pay an additional months rent upon moving out early. Paid that on time no problem only to be hit a month later by an insurance claim from them of $1100 (that being ANOTHER months rent and a $400 fee ON TOP OF THAT) that were never included in my paperwork. When I tried to get that settled, I was told “not to worry about it as insurance would cover it” (clearly not) and then promptly ghosted when I followed up. The most unprofessional, slimy company I have ever done business with.