Lewis Companies

Negative experience: In the 35+ years owning investment properties in Baton Rouge, The Lewis company is by far the worst management company I’ve ever encountered….

Fantastic experience: This review is to highlight the outstanding job that Wanda Darby has done as the manager of our HOA. She is thorough, she is quick to respond and is effective in resolving issues. She has personally returned phone calls even though it is beyond work time. She is a treasure and we are so lucky to have her caring for our neighborhood! Thank you for all you do, Wanda!

Fantastic experience: Wow, love how they answer all the worst star rated comments. This is a very shady company in all that they deal with and needs to be shut down for many reasons. From what I can tell by my experience, they take money from a lot of clients and never intend from day one to lift a finger, except to cause problems. Seems like they live a very lavish life style off of all our money, and cause us all much grief. Dispicable. So so so sad. We will pray for you.

Negative experience: Horrible management. Sam is awful to talk to and work with. Unprofessional, rude, and doesn't conduct business legally. I'm going to be filing a lawsuit against them.

Negative experience: If zero stars were an option I would have chosen that! This company especially Sam is terrible at fixing anything wrong with your unit!! There was a water leak upstairs that leaked into my bedroom, they sent someone to “fix” the leak but they never came to fix the ceiling, so we put cardboard over it and was STILL leaking! We called multiple times over a 3 month period to have someone come fix it.then I found out that I was expecting so that made it even more of a necessity! Then the bathroom vent fell off the ceiling and the dishwasher flooded the kitchen! We called multiple times about that also and still nothing was done!! The gates do not prevent random people from walking through the complex because they are never locked or they are broken, allowing the neighboring apartments to use our pool, be loud, disrespectful, rude, and urinate in the halls of the complex!! This also allows homeless men to take a bath in the pool and nothing is done about it! The maintenance man continuously leaves the water hose where tenants can easily trip over it and so on! Here are some pictures for proof.

Fantastic experience: Meghan and Sharon are awesome!!! Extremely helpful ladies who are kind and patient.

Positive experience: Agents working were friendly, took care of what I needed, and had my receipt within a half hour.

Negative experience: Terrible management, I lived in a home for 3 years and in those three years they fixed NOTHING . And wanted to raise the rent up $200?!?? . As soon as i had the opportunity to leave , I Left .

Fantastic experience: Wanda has been so helpful, kind, and patient! She has answered all my questions, and has always been there when I need!!!

Negative experience: Because I couldn’t give zero!

Fantastic experience: So glad I have someone LOCAL that I can call and talk to when I need something. Mrs Wanda at Lewis Companies is the best. Takes care of me every time. Thanks Mrs Wanda.

Negative experience: Only giving one star because zero isn't an option. The employees of this organization are horrible at planning and communication. They will raise rates with only 3-4 days' notice with little to no explanation of why the increase was made. The management in particular is a joke at this business. Would not recommend for any type of work.

Negative experience: Terrible service, the company does not do its job

Positive experience: An apartment complex management company. They manage a number of complexes in the Baton Rouge area.

Fantastic experience: I would like to give these stars to Ms. Sam. She is a wonderful, courteous and respectful person. I needed things fixed in my unit and she made sure it was done in a timely manner. I've never had an issue with repairs with Sam on the job. Thank you again for all you do

Fantastic experience: This review specifically pertains to one of Lewis Companies employees, Wanda Darby. Wanda manages our condo’s HOA and has gone out of her way to assist me with my issues. She answers the phone late in the evening and promptly responds to emails and text messages. Wanda is a pleasure to talk to over the phone and listens to owner issues. I live out of state, so having a property manager who tries to find solutions is extremely appreciated.

Negative experience: When I moved in the unit was not clean only the carpet within a few months of moving in my air conditioner broke my husband and i called maintenance came out 5 times they said keep the doors open we did the temperature was still set at 86 degrees it still wasn’t fix call them again and comes to find out the air conditioner unit outside was dirty clogged up and needed a new compressor there was no sympathy compensation I’m sorry this happen to you or any thing mind you it’s 90 degrees inside the home do not want to fix anything the letters need to be repainted because people don’t park in designated areas everything needs to be updated because it’s not kept up with as I thought

Fantastic experience: There are some hiccups as there are any place. However, anytime I have a problem the office admin team works extremely hard to get maintenance out to rectify the problem. Sam is my favorite. She has worn so so many hats..from leasing agent to maintenance worker. Making my move in smooth as possible by taking and relaying my problems to the right individuals for resolution. She is truly a godsend. Glad she’s on the team that keeps my family safe. Thanks for all you do Sam and Lewis company.

Negative experience: Lewis Companies has managed the condos for several years. They do a great job keeping the common grounds and pools maintained. They should have their contact info on the gates so that prospective tenants or buyers have a place to start.

Negative experience: Lewis Companies is nothing more than slumlords. My mother paid them dues for many many years in a unit that she owns, and LC managed, and repairs were never addressed properly. I resorted to threatening legal action and contacting local news agencies. At the end I won however; they were fired by the HOA board. That speaks volumes.

Fantastic experience: Wanda is an amazing manager. She has handled every issue so professionally.

Negative experience: This company is a joke. Only giving 1 star bc 0 isn’t an option. My dad passed away on 12/28/2023. He owned a condo in Baywood Quarters in Baton Rouge where Lewis Companies is the HOA. I attempted to call them multiple times after my dad passed to inform them and get details about making payments, as well as ask about who could help with a few minor repairs. They never returned my multiple voicemails. When it came time to sell his condo, they charged my dead dad LATE fees for 4 months. My dad lived there for over 6 years and NEVER missed a payment. These payments were only late bc he DIED and they didn’t return my calls to advise on how to handle his account. The only time I finally got in touch with this company was via email when my real estate agent and the title company for selling his condo got involved. When I asked them multiple times to remove the late fees and explained the situation, not ONCE did they show ANY kind of sympathy or compassion for my fathers sudden passing. They kept ignoring my question and refused to remove the late fees. I am handling his estate and EVERY other company I have had to deal with has at least had the human decency to throw in a “sorry for your loss” or something to acknowledge what we’re going through. I stopped by their office and saw the “by appointment only” sign on the door - that’s always promising. I guess they make so many people angry, they have to keep the door locked. So I called and explained I was in the parking lot and asked to make an appointment for now. They did let me in the building but then let me wait over 30 minutes to meet with “the correct person for Baywood”…the same person who didn’t return any of my voicemails. When I asked to use the restroom and they told me NO, they don’t have a public restroom. I eventually had to leave bc I had to pee and couldn’t hold it any longer. I never got to meet with the person I needed and had to schedule an appointment to come back for another day. They also charged my dad over $1,000 claiming his condo caused damage to another unit with a leaking shower but he had multiple plumbers come out and multiple people said it wasn’t his shower that caused any damage, the neighboring unit also had its own issues. This company didn’t care, they charged my dad over $1,000 for things out of his control and refused to work with him on it. Just a terrible way to do business.

Fantastic experience: In response to Chloe Baumanns recent negative one star review on Lewis Companies they are paid to uphold the the Bi Laws and Declarations of the Leighs Cove Home Owners Association. Under the Declaration (9) any inoperable vehicle shall not be stored in a parking space within the common elements. This was the 3rd tag placed on the vehicle. The 1st warning/tag was removed promptly from the vehicle, after the 2nd warning the flat tire was addressed and the vehicle was moved to the back of the parking lot where it has set for several weeks without movement. The 3rd warning/tag was put on the vehicle after it had sat in the same place for several weeks without movement. This entire issue could have been resolved simply by contacting the Lewis Companies office and speaking reasonably to the property manager. Leighs Cove HOA appreciates Wanda, Mrs.Valerie Lewis, Sam, Daniel and the entire Lewis companies staff for all of the services that they provide to us. We appreciate that the staff is attentive to issues such as this and very attentive to our property.

Fantastic experience: Wanda Darby has been extremely helpful and responsive.

Negative experience: They are terrible and its a revolving door of employees

Negative experience: I rented a private residence that was managed by them. There were SOOOO many issues with the air conditioning, and their maintenance workers were there weekly. I think the homeowner was hard to get in touch with, but they shouldn't work with people who don't allow them to make executive decisions about where people live. The homeowner listed the property while I was still under lease, and the lease was vague in allowing showings or any protections for me. They ended up making things VERY hard for me since I wouldn't allow agents to show the property without a 24 hour notice and I wouldn't leave the property for showings (I agreed to step outside, but as someone who was paying rent, asking me to go out and buy myself a cup of coffee to accommodate something that was a major inconvenience in both theory and practice was unacceptable.) I am only giving an additional star because there was an incoming property manager as I was leaving who made sure I got my deposit back. (Although that shouldn't have EVER EVEN BEEN A QUESTION.)

Fantastic experience: Lewis comp has been our hoa property managers for many years. WANDA DARBY has been very responsive to an issue I had. She had done a great job with our property management

Fantastic experience: I rented from Lewis Companies for four years. The move in process was the easiest of any place I leased. I did have maintenance issues during that time but they were handled promptly. I provided notice and my deposit refund was returned quickly as agreed to minus some charges that I knew were coming. Kathryn was the nicest person to deal with. Highly recommend

Negative experience: Definitely do NOT recommend. When I first moved in, the apartment was dirty and had mold on the walls, a/c and washer and dryer didn’t work, my shower was leaking water everywhere. It took them weeks to fix it after several times asking for them to come fix it. They have also increased the rent without any notice. And when I moved out it took them 2 months to pay my deposit back, and charged me for an exorbitant cleaning fee (which I’ve never got the apartment cleaned when I first moved) and also for a repaired fence line (which was broken since I moved in).

Negative experience: Definable not good people to deal with under no circumstances

Fantastic experience: Lewis companies has been managing an HOA (home owners association) where we own some units and they are great to work with. I would highly recommend them. Thanks Martín Padial

Fantastic experience: Owned and operated by an amazing family from Louisiana. Dependable and efficient. Amazing staff and customer service! Only recommend the best and that is Lewis Companies!

Fantastic experience: It is easy to bash management companies and you always hear the bad things about them. I just wanted to take a moment and talk about how wonderful this company has treated me over the passed 7 years. Trying their hardest to resolve problems as fast as possible and staying professional. Thanks so much for all you do

Negative experience: This company is the HOA for the complex I live in. Most are privately owned by persons living out of state. Management company is different that handles rent/contracts/leases. This is just the HOA. Constant rude, unprofessional harassing and threatening letters left about items on patios and towing legally parked vehicles they deem "abandoned" or "This is not a storage property" They do not return calls or answer their phones. NaToya L. on the HOA Board of Directors for my complex is the most unprofessional, rude and ill-mannered person I have ever in my life come across. The property hasn't had our security gate functioning in 3 +years for families with children living here, but we can't keep items on our patios? Took them 2 years to fix the fence that was blown down during the Hurricane, and they just nailed up the fallen down sections. They patch fix pot holes in the parking lot DURING rain storms and use leaf blowers to blow the puddle out before shovel fixing the potholes. Exactly where is the HOA money going?? Do the actual property owners know the inept HOA is pocketing I can't guess how many hundreds of dollars per month for doing less than the bare minimum? Property Owners be warned - you're paying big money for NOTHING to be done except harassing your tenants. EDIT: Handrail was requested for maintenance a YEAR ago that has paint peeling, rusting and leaves metal splinters in your hand when used. ALL metal stairs and hand rails throughout complex are the same. Families and children are at risk of injury and they do NOTHING! They have not returned a single call throughout the year on this. And before you give your usual "This person is not a tenant or customer of this company" response as your go to reply - just know that's why people use an alias so companies like you don't harass us back as paying tenants and clients. Just do what you are PAID to do and fix the things you are contracted to fix!

Negative experience: I would not recommend living here for ANYONE. They only make sure the outside looks presentable and that barely looks nice. When I first moved in no one cleaned the apartment throughly. My carpets was stained. Maintenance is never around or answers the phone. My last month staying here I had to deal with the A/C leaking and seeping through the carpet in the hallway. It also seeped through the ceiling in the downstairs bathroom and now that room is moldy and leaky. It also leaked through the living room ceiling as well. No one should have to deal with that. They have rats that break into your weak walls during the winter so beware!! Rats literally ate the carpet to my toddler’s room and we had to hide out in my room all night every night until they went back into their hiding spot. And they want you to deal with that on your own and don’t forget about the roach infestation I had to deal with. Roaches EVERYWHERE!! All in the corner of every door, in every room you see many roaches on your wall trying to kill each one every hour of the day. They come in your fridge, in your microwave, in your cabinets!! Just outright disgusting!! The water stay hot only for a few minutes I can’t believe I had to deal with this. When I moved out they threatened to throw my furniture out in the street but it was a rule made that they don’t do that.

Fantastic experience: Victoria Breaux personally assisted me with my HOA issue. She is personable and highly effective!

Negative experience: No even worth one star. Lack of service then management covers up. Takes no responsibility and blames others. Owner and staff failed to do job and are incompetent in simple customer service. Avoid interaction at all cost or you will regret doing business with Lewis Companies. Lawsuit pending.

Negative experience: Awful, awful, awful! All they care about it taking the money and never fix anything. Don’t use them to manage your property. You’ll regret it.

Negative experience: Sloppy and unprofessional!! Supposed to be taking care of the property but doesn’t even contact home owners when there subcontractors break windows and allowing pest and thieves to enter.

Negative experience: I have been dealing with this totally unprofessional business for over 2 years. They are rude, never follow up with problems, and lie to you. They basically do nothing resolve any issues. Each time you call, they have no history of previous calls. This company is a waste of your time and energy. I would post zero stars if it let me.

Negative experience: Horrible and negligent to their properties. they don't take care of their tenants as they claim they do. Don't use this company if you want a good experience

Negative experience: Very poor and disrespectful customer service.

Negative experience: They don't follow up with requests. Security lights broken. Called 3 times now and no repairs yet. They made rules that no furniture etc should be placed by the road when tenants move out for trash pickup but it still is along with just general trash. Piles of trash. Looks like the neighborhood is full of trashy people.

Negative experience:

Fantastic experience: We built a six foot fence about 5 months ago. Now lewis companies allowed our new neighbor to build an eight foot fence along side our six foot fence with a 2 foot gap between. We went from living in a nice neighborhood to a neighborhood without care...........Follow up with our fence problem. Wanda with Lewis Companies is a hero. Wanda came out to personally look at the fence situation. She agreed something had to be done. Wanda emailed us on a daily basis with updates until problem was resolved. It's all about how a problem is addressed that makes an outstanding person and company. Thanks Wanda for all your time and hard work.

Fantastic experience: Sam Duet, is the only employee that i can get a straight answer from each time i call, and she will go out of her way to call us and let us know what going on with our condo and with our tenant we appreciate her more than words can explain.

Negative experience: This hoa tries to run as a tyranny making up rules and only inplying them to some.

Fantastic experience: Awesome company lady at the front desk very professional

Fantastic experience: Best property management company in town.

Negative experience: Lewis Companies managed our HOA for many years. They did not address broken restrictions, attempt to collect past due HOA fees, and they did not collect HOA fees at all for 2022 from our residents. This has left us in a huge bind and mess to clean up. I DO NOT RECOMMEND!

Negative experience: This is the worst management company ever. The apartments are infested with rats. When they say maintenance will check it out they never come. No one is rarely on the property to assist and when they are they are unhelpful, rude, and one threaten a tenant.

Fantastic experience: Awesome company❤️

Negative experience: Liars

Negative experience: This is literally one of the worst companies I have ever worked with. I have lived in a complex managed by this trash firm for almost five year and they are far more of a nuisance than they are a perk. Random women drive around in Suburbans taking pictures of slight infractions, they send out $100 fines like it’s nothing, they won’t let you keep plants on a balcony. Further, they did not show up at this complex for almost 2.5 years, and here they come again to tithe money from broke college kids. I don’t know who could work for this company and feel good about themselves. My family owns the condo I live in, and while Lewis Companies is supposed to be a Home Owners Association they derive cash flow the same as a government and have never offered one benefit or service to any resident of this complex. In fact, there was an uncovered leaking natural gas pipeline at the back of the property for over half a year, filling up with water and likely contaminating the local top soil and ground water. I’m not sure what Lewis Companies provides for me as a resident other than a place to send money that will never come back. I hope anyone who reads this avoids at all costs any residence managed by Lewis Companies, it’s a shell of what a good HOA is, and are disliked by every resident therein.

Fantastic experience: NaToya has been amazingly helpful and so kind. Everyone, from the person who answered the phone when I first reached out to now, have been the utmost in professional. GREAT staff. Fantastic customer service!!

Fantastic experience: Thanks for all of your help Mrs. NaToya. Looking forward to having you as my HOA person.

Negative experience: Worst company ever! From reception to management I don't know why people still patronize this company. They are rude and antagonistic...MONEY DRIVEN. RUN AWAY OR THE OTHER WAY.

Negative experience: I was lied to as a I began the process of moving out of a property I was renting. Lewis Companies was the management firm for the owner. Over the 3+ years I lived in this property, Lewis was fairly responsive to the few times I called for any issue. As I began the move out process, I proactively contacted the assigned agent for this property. From the beginning she insisted that I did NOT have to clean the carpet as it was to be replaced before a new tenant would move in. Unfortunately I did not get this in writing and was charged for not cleaning the carpet. LESSON: If possible do NOT hire Lewis to manage your property. if they are cheaper than other companies, there's probably a reason.

Negative experience: First you can hardly ever get in touch with Maintence & when I finally had the chance to they were extremely rude even tho it'd been the first time we were spoken too. I was told it would get done "this week" 3 weeks ago . If you leave a voicemail for maintence they NEVER call back. It takes about 3 months for a job to get completed, regardless of emails, calls and messages. The ladies up front never know anything and just leave papers on desks that never get responded to. They really need to improve their customer service as well as actually getting back to people when it has to do with maintenance. I have never experienced such poor communication with a leasing company especially in regards to a maintence request.

Negative experience: If you want to pay this company your HOA money this is what you can expect.. your children will be the ones to pick up trash from the contractors because they are not held accountable. And you can expect to be told your pool will be treated and in fact it does not get handled.

Fantastic experience: Katie Peairs with Lewis Companies is always delightful to work with. She is hands down the friendliest, proficient, and helpful agent in the HOA industry. A+ agent- Katie Peairs!!

Fantastic experience: Thank you, Sam! every time I call you have been very helpful

Fantastic experience: So far everything has been good.

Fantastic experience: I have resided at the cottages for a while now and I have really enjoyed my dealings with Lewis Companies. Katie has been such a blessing and really cares about this community!

Fantastic experience: Katie Pearce was the young lady who represented Lewis Companies at my subdivision meeting. She is very professional and helpful. This young lady will be a force in the real estate business!!

Fantastic experience: When I bought my new home, we worked with Lewis Company. Mrs Katie Peairs was the agent who answered all of my questions and made sure we were happy. She was very helpful and made us feel good about our relocation process.

Fantastic experience: Thanks to Katie Peairs for all her hard work. She’s been super helpful. She goes above and beyond and is super friendly!

Fantastic experience: Great service. Adrienne was a huge help!

Negative experience: I've been trying to contact them for two weeks now regarding a property, and I have still yet to recieve any word back from them. Anytime I call they are either busy or I am on hold for 30 min, I have left multiple voicemails trying to get them to call me back, but I have still yet to recieve a word.

Fantastic experience: I rented an apartment from Marlo Brunni and she is awesome. She asked me what I was looking for and she found it. I was given the wrong key by maintenance and Ms. Marlo came to me on her off day to open the door and give me a new key. You cant get any better than this.

Fantastic experience: It’s a Hoa company managing place I live. Great services and nice people. Thank you to Brenda and Marlo Brunni, your response was our almost helpful.

Negative experience: I was responded that the unit was cleaned and the carpet was in good condition, less than a year old. Yes I was shown clean house UNIT #38 not #36. Before move I signed lease, made payments and after they did facetime where there no power and showed me dark places. Also, I sent photos and videos when I moved. The management did not even apologize for this. It is my fault that I trusted them.

Negative experience: Pathetic company with an even more pathetic staff that not even the slightest amount of courtesy or respect when talking to you! If you're ever on the phone with them be as rude as possible!

Positive experience: Michelle Vandyke is our representative at Lewis Companies. Every time I call her I get a timely call back or she answers her phone right away. She has been very helpful solving issues at our complex as they arise and informing owners and rental companies of developments that need their attention. She handles complaints and informs us immediately when one occurs so we can figure out how to best address the problem. She acts as the "go between" for us in these matters. She schedules repairs and maintenance when we inform her of what needs to be done. All in all I consider her to be a great asset for Lewis Companies. Patty Domingue, President HOA, Cottages at Blue Heron Lakes in Zachary, LA

Fantastic experience: As the president of our HOA our switch to Lewis Companies has been great. Issues are handled in a timely manner based on urgency and due diligence on everyone’s part. Based upon their performance versus prior company I could not be happier. Phil in maintenance is the best. Prompt and professional.

Fantastic experience: I have no complaints. Cassie was a big help getting me my new place.

Fantastic experience: Mrs Inga Friendship was best realtor I met in while she straight up front, kind , and nice thanks Mrs. Inga Frienship for my new place you tha best ❤️

Fantastic experience: Lewis Companies and Heather especially, have served our community well. Always able to respond to our needs in a timely and professional manner. Highly recommend !

Fantastic experience: Michelle VanDyke with Lewis Companies is my property manager for Baywood Quarters and she has been exceptional in delivering positive results for our community and we enjoy working with her. Her attention to detail has made a tremendous difference and we are seeing good results.

Fantastic experience: I have been on the board of a Condominium POA that Lewis Cos has managed for about 15 years. They are very professional and handle our requests in a timely manner. They have help us navigate many difficult situations involved in an older property,. Heather has been great to work with.

Fantastic experience: Great leasing agency, reliable, and beautiful units/properties, big ups to Ms.Adrienne Laurent & Mrs. Inga they were the best!

Fantastic experience: Brenda is our condo property manager and thankfully she's knowledgeable and can get projects accomplished. She keeps me informed, shops prices and keeps our insurance renewals from being deliquent, etc. Super easy to talk to and always available when I call.

Fantastic experience: Our homeowners subdivision uses Lewis companies for our 3rd party property management agency. We have had a great experiences over the years. The representative we work with Heather C has always been very professional and responsive to all our issues and neighborhood concerns. I would definitely recommend Lewis Companies for your property management needs.

Fantastic experience: The lady that help me and my kids she is a blessing she got me and my kids a safe place to live in she never had a attitude are anything if I didn't know anything I can call her and she will help me my move in date was wonderful we love our home we feel safe and better thank you so much Mrs inga you are a blessing and keep doing what god what's you do once again thank you so much for everything

Fantastic experience: response quick every time we had a problem they’ll send someone quick also very helpful when looking for a place they gave us different options love our new place lewis company is the best ☺️

Negative experience: This company manages the HOA where I live. They are horrible! They claim the have no money to make any repairs to the property. Several residents have major roof damage from the storms back in may. They have yet to fix anything! Never rent or use the company for anything.

Negative experience: This HOA company took over for the condos I live in. Hopefully going to try and see if we can collectively vote them out and get a better HOA management company. Do not recommend.

Fantastic experience: Great HOA!

Negative experience: Every time we call their office employees are rude and snappy, my call gets redirected at least 5 times, and they aren’t very helpful, you’re better off just doing it yourself and sending them the bill

Fantastic experience: I was referred by a current tenant to Michelle Vandyke. She walked me through the process and kept me informed. Most importantly, she worked around my hectic schedule. After I moved in, she still checks in to make sure everything is ok..

Negative experience: Horrible customer service. Terrible business practice. Poor business etiquette.

Negative experience: First off the lease manager Charlotte acts very entitled & RUDE !!! she told us the condo was move in ready when we moved in the condo had dead roaches everywhere & still had a pest problem when i told her she did not have any response.. the water had a horrible smell bc it wasn’t ran in months & our air was broken for 2 weeks they had to replace the whole unit. i took pictures of everything because the rules say when we move we have to have the place spotless but when we moved in it was filthy. i wouldn’t recommend anyone stay in anything dealing w Charlotte or lewis and company’s period !!!! if i could put no stars i definitely will we got a 6 month lease & had problems from start to finish

Negative experience: I'de come across a property that was listed by Charolette Burris on Zillow. I reached out to her through the app regarding the property and didn't get a response. I called the company to see if there was another agent that could support me with viewing and possibly renting the unit. I was transferred to Charolette who answered the phone on speaker. I introduced myself and let her know that I was calling about a property for rent. Her response was "Okay". Then there was radio silence. So I asked her what the process was for seeing the unit and submitting an application. She responded, "bring the application to our address on Interline." Radio silence again, okay thank you. Ma'am, if you did not want to work with the public don't, or at least pretend that you have an interest in renting the property. I changed my mind needless to say. No thank you Charolette.

Negative experience: If I could rate a zero I would. I am a condo owner and have tried to get in touch with someone, anyone, at Lewis Co. with no success. As an owner, i am entitled to attend the HOA meetings;however, I can't attend if I don't know when or where they are being held. Also, there are multiple issues with not only my unit but the entire complex that have been needing to be addressed. I was told that my rep was no longer employed with the company, but when I tried to find out who was taking her spot, I got no response. I have made several attempts and still nothing. I have only been there 7 months and am already selling, "trying to sell", due to lack of maintenance and communication!

Positive experience: I have rented from Lewis and Company for about 4 years now and it has had its ups and downs. Two worker there have made my renting with them very pleasant Michelle Van Dyke and Sam these two lady are really awesome and lovely to work with........

Fantastic experience: I’ve dealt with Brenda Barber multiple times and she has ALWAYS been extremely knowledgeable and helpful with any of my requests. She goes above and beyond with any problem I or my tenants have.

Negative experience: Staff very unprofessional! 2/26/2020 The above review I gave 4 mos ago is NOT bogus, you better check your call logs. Lewis Companies, your just deciding to respond/address this issue with your company say's a Great deal about Lewis Companies management/PR team. It is known "UNPROFESSIONAL" and cant handle the truth. You only respond to low ratings reviews, focus on doing better Lewis Companies so your rating will increase instead of responding to four month old reviews!!! And when you respond tell the truth, you messed up so OWN IT!

Negative experience: Run !!!

Negative experience: It's been a week since I've moved in, hasn't been a positive experience at all. I'm spending yet another day waiting for maintenance. This is day 7. I went to the office and they were clueless and unorganized. I can see why the last tenants skipped out on the rent. Not off to a good start at all! A year later and things have gotten worse. Yesterday my front door was kicked in while my child and i were home and the leasing office is reluctant to replace the door and door frame. None of us can sleep. My kitchen sink doesn't work and they said they were repairing it a month ago. None of the repairs from our initial checklist from when we moved in have been made, and the list is getting longer. There have been several car break ins in this tiny community (Gates at Brightside). Morgan at the office said they're not obligated to make us aware of these instances, withholding information is one of their business practices as well. We had to reach out to the HOA and that's how we found out about the car break ins. Morgan is beyond rude and unprofessional along with the rest of the staff. This company has piss poor business practices and customer service. The gate to get in doesn't work so you have to wait for someone to leave to rush through the exit gate. Whatever you do, STAY AWAY FROM THESE PEOPLE!!!! They are crooked! *Update One of my cars was stolen on December 17th. A year and a half into our lease, the repairs from our original repair check list from move in have not been repaired. Now when you flush one of our toilets it plays about a 5 minute tune and they have yet to repair it. They have consistently tried to evict us because their faulty online payment system doesn't take your payment out for weeks and then charges inappropriate fees when they finally decides to take the payment. When we finally went to court, Morgan apparently thought this was Divorce court because he expressed nothing but false and emotionally charged statements with no documentation to back up his comments. Even the judge was disgusted with his behavior. Now we have to pay at the office and deal with their horrible and unprofessional attitudes. First trip to pay rent in person, the chick working the desk threw my receipt at me. STAY AWAY FROM THIS PLACE!!!

Negative experience: Really don't care for this place.