FirstService Residential Plantation

Fantastic experience: Antonia Beltrán from Beach club3she very friendlyhelpfull doing good job anytime for long time

Fantastic experience: Mauricio Orellana and Jorge Álvarez are the best associates for anyone living in a condo. They are kind, friendly, helpful, efficient, enthusiastic and take their job seriously. We are lucky to have them! This photo is from Halloween one year!

Fantastic experience: Mauricio Orellana and Jorge Alvarez provide first rate quality service and always with a smile. They are a pleasure to deal with every day.

Fantastic experience: Great management company. Very professional, responsive and helpful. Everything is organized and handled quickly. Thank you for the excellent service!

Fantastic experience: Ruth at Regent Park is very good at her job, always friendly with a smile and her work is impeccable.

Fantastic experience: My friend Arly at Veranda Plantation it’s the best!! We love living here!!

Fantastic experience: I want to thank Antonia exceptionally professional service to me and my family. She is very sweet, accommodating, and hardworking. She’s a great asset to the residents’ well being.

Fantastic experience: Mauricio Orellana and Jorge Alvarez are the best employees of the Beach Club 3- i always depend on them and they always come through.

Fantastic experience: Mauricio Orellana and Jorge Alvarez have been providing me and my family with the best service at The Beach Club over the past few years! They are extremely attentive, caring, and will genuinely go out of their way to provide you with the best concierge service. Greeting you with a friendly face and smile all the time, this team has truly become friends to our family. I appreciate seeing Mauricio and Jorge everyday and am grateful to have such wonderful people in The Beach Club Tower 3!

Fantastic experience: Mauricio Orellana and Jorge Alvarez Amazing professionals Caring attentive always friendly and respectful as well as helpful in any inquiries They both go above and beyond for us Truly they have become more than just front desk concierge-good people all around. Grateful to have them working in our Tower 3 in Beach Club!!

Fantastic experience: My experience living here has been very positive. Melissa in the office was very helpful when my AC unit broke down. I would also like to mention Ruth Ortiz. She is a very hardworking person and she always has time to ask how I am doing. Both are great employees

Fantastic experience: Mauricio and Jorge are the best! They’re always ready to help and always have a smile on their faces, they make living at the Beach Club really fun and special.

Fantastic experience: Mauricio Drellana and Jorge Alvarez are two of the best workers at the Beach Club building Tower 3. They have provided such great care and attention to me and my family for over 5 years. Always greeting us with kindness and warmth to our home. Any time there is an issue, they are the first to act to help and quickly resolve what is at hand. They truly are the Dream Team!

Fantastic experience: Ruth Ortiz is a wonderful member of our building staff. She is always sweet, professional, and very precise in her work. She keeps the environment clean, organized, and welcoming for everyone. We appreciate her dedication and the care she puts into the building.

Fantastic experience: Ruth Ortiz is a dependable and hardworking member of the team. She is friendly and welcoming she makes it a point to say good morning every day, which speaks to her positive attitude and professionalism. We truly appreciate her warm presence. Small gestures matter. Someone who brings that kind of energy every day is an asset.

Fantastic experience: Kadian at the front desk is especially nice. Friendly and efficient, we are lucky to have her in our building.

Fantastic experience: Melissa Gomez and Armando Ortiz at The Wind have made my move-in experience incredibly smooth and continue to show the same level of care even after move-in. They are attentive, kind, and always ready to help at a moment’s notice. Because of their support, the entire process has felt easy and well managed. I would absolutely recommend this condo building thanks to the level of service they provide.

Fantastic experience: At Sea Ranch Club Bldg B, we are fortunate to have two first class security people at our front desk. Veronique and Jose are efficient, friendly and always helpful. Our residents are lucky to have them, two examplary, outgoing and experienced employees.

Fantastic experience: I needed help with disposing household goods in my neighborhood and Marjorie Fleuridor was extremely helpful. She definitely went above and beyond to help me!! Claudia Perez seems to be a great leader for our neighborhood also. These two ladies are so incredible to work with compared to the people that just left from here. Welcome ladies! So looking forward to the bright future here with your guidance. Thank you.

Fantastic experience: THANK YOU MARJORIE!!! This morning my sister and I went into the Visconti Property Management office and met Marjorie for the first time. My first impression of her was that she was very kind and welcoming. When we sat down and explained our situation, she listened carefully and then she realized that my dad had sent her an email earlier describing the exact same situation that we were explaining to her. Then to our delight, she assured us that she had already resolved our issue!!! This was an issue that prior management refused to even consider, never mind resolve for us!! Marjorie let us know that it was no big deal and that she was more than happy to help. We cannot put into words the relief and joy that my entire family feels right now, and it’s all thanks to the care and compassion that Marjorie showed us today. She is a true example of what customer service and compassion means, and we look forward to seeing what this new management will bring to the community. Thanks again, Marjorie!! ❤️

Fantastic experience: The property manager at Regent Park is absolutely the greatest her name is Crystal Watts. Anytime I have an issue she's there to help and she's very dog friendly I can bring in my dog into her office and it's no problem.

Fantastic experience: I want to take a moment to thank Melissa Gómez. for all the help she provided during my move into my new apartment. From the very beginning, she was extremely diligent, kind, and always willing to assist with any questions or requests I had. Thanks to her support, the entire process was very smooth and well organized, which made a big difference during what can normally be a stressful time. Thank you so much for everything, Melisa. I truly hope everything continues to be just as excellent moving forward. People like you make the experience in the building so much better.

Fantastic experience: If you’re looking for a team that is responsive, capable, and consistently goes above and beyond, I can’t recommend Armando and Melissa Gomez enough. Absolute professionals and genuinely wonderful people to work with

Fantastic experience: I had a great experience with Melissa Gomez. She was very professional, kind, and helpful throughout the entire process. She took the time to explain everything clearly and made sure all my questions were answered. Her positive attitude and dedication truly made a difference. I really appreciate her support and highly recommend her.

Fantastic experience: Professional and responsive management staff, and I reconized assistant manager Melissa Gomez for her excellent role in supporting resident services and community operations

Fantastic experience: I love the wind soo much ! I have lived here for 2 years and it’s been great. Special thanks to Melissa Gomez ; she’s so sweet and always accommodating to all of my needs.

Fantastic experience: Excellent experience with the Management Office with any issues I had were resolved Melissa Gomez

Fantastic experience: Pamela Wiley made our stay at Tiffany house very comfortable Appreciate all she has done. Thank you John and Dawn.

Fantastic experience: I had a great experience touring the apartment thanks to Alexandra G. She provided excellent customer service from start to finish—very friendly, professional, and knowledgeable. She took the time to answer all my questions, explained everything clearly, and made the whole process feel easy and comfortable. I truly appreciated her patience and positive attitude. Highly recommend working with Alexandra if you’re looking for an apartment!

Fantastic experience: I had a grear experience she was very knowledgeable and answered all my questions with a positive and friendly attitude.

Fantastic experience: I can’t say enough good things about Lisa. Living in a building where you feel genuinely taken care of makes all the difference, and that’s exactly what Lisa provides. Whether it’s a maintenance issue or just a random question, she’s always on it—usually before I even have to follow up. It’s rare to find someone who is this organized but also this warm—she makes the building feel less like a facility and more like a home. She always has a smile, she treats the residents with total respect, and she just gets things done. We are lucky to have her. Thank you!

Fantastic experience: I had the pleasure of staying at the Tiffany House for 10 days. The property is in a perfect location and the staff are first rate. Very friendly and helpful. Pam especially went above and beyond to make me feel like I was a resident and felt like home while I was there. Thanks so much as I will definitely be back.

Fantastic experience: Melissa Gomez she’s been amazing, always smiling and she is always ready to help others. Amazing customer service.

Fantastic experience: Pamela was a joy! She was very welcoming and attentive! Loved my stay at Tiffany House!

Fantastic experience: Everyone at Tiffany house made out stay wonderful. All the common areas were spotless.

Fantastic experience: I want to give a shout out to Chris Graveline, the Front Desk Manager at Sea Ranch Club A. Chris really cares about his job and the owners he serves everyday. No matter what I ask him to help me do, he always comes through! I had bought a new dog carriage and didn’t know how to collapse it. I asked Chris if he might take a look at it. He did and figured out how to open and close it and took the time to teach me how to do it. He always picks up my heavy packages without complaint. I wish his staff would follow his example. He is a wonderful caring gentleman and I’m so grateful to have him at the front desk. Thank you for Chris! Deborah Phelan, RN, BSN, MSN, OCN

Fantastic experience: Tiffany and Ashley are doing an excellent job maintaining our subdivision in Forest Ridge. They are on top of all projects and provide excellent service to residents.

Fantastic experience: I would like to express my sincere appreciation for Dayan Salazar, our wonderful manager at Artech in Aventura. She is truly an exceptional person — always kind, attentive, and ready to help with anything we need. Dayan is incredibly responsive and professional. She handles every question with patience and genuine care, and she always goes above and beyond to make sure everything is resolved quickly and smoothly. Thanks to her warmth and dedication, living in Artech feels comfortable, safe, and truly like home. It is rare to meet someone so sincere, considerate, and committed to the people she works with. Dayan is the heart of our community, and I am deeply grateful for everything she does for us every single day.

Fantastic experience: Veronique and Jose are always friendly, helpful and highly skilled at their job. Sea Ranch is lucky to have them.

Fantastic experience: A great location and building! Jonny Costa offers top notch service daily!!!! Customer service is his expertise.

Fantastic experience: It’s only been a few months since Jose joined SRC B. He quickly recognized owners by name. He is always friendly and knowledgeable, and helpful. He is a very good addition to the SRC family.

Fantastic experience: Veronique has been at SRC B for several years. She always has a big smile and a friendly hello. She is an extremely competent and dedicated staff member. All our dealings with her are a pleasure

Fantastic experience: Veronique is always very kind, pleasant and most helpful. She is very good at her job.

Fantastic experience: Dayan is a very nice person Extremely professional I m very proud to had here in our building

Fantastic experience: They really went above and beyond to help me close on time on the sale of my condo! Nydia and the Team were awesome, and they kept the property running great while I was there!

Fantastic experience: Claudia Perez was a pleasure to have as our community manager and we are sorry to see her go!.She did a wonderful job transitioning a new development and was always responsive and professional

Fantastic experience: Stephanie is the best! She’s always busy keeping this building super clean, sanitized, and is friendly to all.

Fantastic experience: I’ve had a wonderful experience with FirstService Residential, the property management company for Bravura Condominium Association. Guillermo Arias, the manager, and his assistant Janet Garcia are both exceptional — professional, friendly, and always quick to respond to any questions or requests. I truly appreciate their effort and commitment to keeping the community safe, efficient, and welcoming for everyone. Highly recommend Guillermo and Janet Garcia for their outstanding service and professionalism!

Fantastic experience: Great service by all staff at regent park Hollywood. Stephanie crespo, Apollo and Alexandra from the office are always very courteous and ready to lend a hand when needed.

Fantastic experience: Outstanding Management - Night and Day Difference! I'm a resident at Villa Valencia boutique condo in Coral Gables. FSR took over management of our building about a year ago, and the transformation has been incredible! From day one, the difference in professionalism and service quality has been remarkable. The entire team--under property manager Yami Alvarez' direction-- is friendly, professional, and respectful, consistently going above and beyond to make our lives easier and our homes more enjoyable. The building looks great, and their proactive approach to maintenance and operations --under Orvey Fernandez' supervision- shows they truly care. Their vendor management and financial reporting have also been excellent. I have to give a special shout-out to Raiza Perez, our front desk supervisor. She is absolutely amazing - always warm, attentive, and genuinely looking out for residents. It's clear she takes pride in her work and cares about creating a welcoming environment for everyone.

Fantastic experience: Great staff and great service experience! Every time I call they are very professional and responsive! Thank you for being there and for all you do for us!

Fantastic experience: I look forward to doing business w Janet and her manager Guillermo. Pleasant, knowledgeable, organized and efficient. Always professional and with a smile.

Fantastic experience: Ruth Nin keeps Regent Park impecable. She always friendly and and nice to interact with. The building is clean and well maintained.

Fantastic experience: Thanks for your hard work Stephanie crespo you do such an amazing job at Regent Park condo

Fantastic experience: Stephanie crespo is Such a hardworking and kind person! She Always goes above and beyond and brings great energy to Regent park condo Thank you for all you do

Fantastic experience: Raiza Perez is simply terrific! Resident service is her priority and her care and support is at the top! Thank you Raiza

Fantastic experience: The staff across management, beach services, pool services, and security are all professional, attentive, and genuinely dedicated to our community. Yadira Hernandez is an impeccable General Manager. She is hardworking, responsive, and a true leader who cares deeply about residents and staff alike. Giselle Ruiz, our Regional Director, is equally outstanding, an incredible example of professionalism and commitment. Together, they provide excellent leadership and set a high standard that reflects throughout the entire team. This is by far the best management team we’ve ever had. Their teamwork, communication, and dedication make a tremendous difference every day.

Fantastic experience: I am a resident at Villa Valencia Condominium in Coral Gables. I am so impressed with the care and assistance that FirstService has offered. From the team leader, Yammi to Javier,Raiza Perez and Gary, they have helped our building run so smoothly! We are so lucky to work with them.

Fantastic experience: Raiza Pérez, a Front Desk staff member at Villa Valencia (515 Valencia Ave., Coral Gables, FL is in every way, a model staff member; very efficient, very personable, and very knowledgeable about our apartment building. She truly “connects” with residents and enthusiastically helps us resolve any issues we may have.

Fantastic experience: Raiza Perez is an excellent employee! Resident Villa Valencia Coral Gables

Fantastic experience: As an owner at Bravura in Aventura, FL, I want to commend the superb work of FSR property manager Guillermo Arias and his team. Like many older condos in South Florida, our two-building, 190+-unit community had been neglected by prior boards and managers, who kicked the can down the road on major capital improvements and, in some cases, failed to get permits for smaller projects. Working hand-in-hand with our current board, contractors, professionals and the city, Guillermo has been skillfully leading a series of major capital projects that include concrete restoration/repainting, roof replacement, and more that will get our buildings in compliance with local, county and state regulations, dramatically improve the appearance of the property and, hopefully, lower insurance costs and lift values. As we approach the midway point, the transformation is already striking. While navigating us through these major projects, Guillermo and his team have also been busy improving day-to-day maintenance, re-doing smaller projects that were performed years ago without permits, and working with the board to come up with solutions for parking and to ensure that other rules for residents are being enforced. After some hiccups in the beginning, communication with residents about the status of all projects has been superb--whether it's through regular email updates or rapid response to phone calls. Concurrently, working with the board, Guillermo has dramatically turned around our finances and shored up our reserves. We still have a ways to go, and the assessments have been a hardship for many residents, but in the end, we will wind up a transformed community. I can't say enough about Guillermo's role in this turnaround.

Fantastic experience: Just wanted to say thanks to Maria and other front desk/ management/secuirty staff at icon tower 3! Great people and always helpful! Thank you

Fantastic experience: I am a resident and owner at Villa Valencia (515 Valencia Condominium Association) in Coral Gables which is managed by First Service Residential. I want to recognize the transformative impact of our front desk supervisor Raiza Perez since she took over on October 1st last year. The difference has been nothing short of extraordinary. Raiza is consistently three steps ahead of everything we need. Her warmth, proactivity, and attention to detail create a five-star luxury hotel experience with a genuine personal touch. Most impressively, this standard has become the culture across her entire team no matter the shift (even overnight)—service has been professionalized in every way. Our general manager Yami Alvarez and chief engineer Orvey Hernandez lead by example, and it's clear they all genuinely care about our well-being as residents. Hiring Raiza and building a team that sets and lives up to that standard is a lynchpin of this. One year can make all the difference, and Raiza has proven that exceptional leadership elevates everyone around her. This is what world-class service looks like.

Fantastic experience: It is great to come home and be greeted by all the staff of First Service Residential. Raiza Perez has been with us the longest and since day one she has been courteous, polite and caring. We are very happy with their services.

Fantastic experience: I am a resident & owner at Villa Valencia which is managed by First Service Residential. I want to recognize the amazing team at VV for their outstanding service. I especially want to call out front desk supervisor Raiza Perez for her extraordinary customer service—she has truly elevates the residential experience. I also want to recognize our exceptional manager Yami Alvarez and our chief engineer Orvey Hernandez for consistently going above and beyond to address residents’ needs. This team sets the standard for what great service looks like.​​​​​​​​​​​​​​​​

Fantastic experience: I am a resident at Villa Valencia, and I would like to recognize Raiza Perez for her outstanding service and professionalism.

Fantastic experience: Raiza Perez and her team are awesome, very kind and gentle, I would like to extend my sincere congratulations on your outstanding work. Your professionalism, dedication, and commitment to excellence have not gone unnoticed. Wishing you continued success in all your future endeavors.

Fantastic experience: FSR is doing an amazing job managing Villa Valencia ( VV). The personnel is always ready to help in whatever needs to be done. A big SHOUT OUT to Raiza at reception who is always ready, willing and able to deal with the day to day. From dry cleaners to Uber Eats to visitors and anything and everything in between. She makes living at VV a breeze.

Fantastic experience: As a resident of Villa Valencia condominiums in Coral Gables, I am grateful and appreciative of the services provided by FirstService Residential. While all members of FSR's staff have proven to be wonderful, Raiza Perez at the front desk has consistently shown genuine interest in assuring residents are taken care of promptly, efficiently, while always having an addictive smile. Raiza, Thank You for all you do for us, and for your caring and friendly nature.

Fantastic experience: Raiza Perez at Villa Valencia is exceptionally professional, reliable, and a true asset to the community. Her positive attitude sets a friendly and uplifting tone throughout the building. It’s clear that Raiza takes pride in her work, and her presence makes a meaningful difference every day. She exemplifies the kind of service and professionalism that truly elevates our community.

Fantastic experience: Gabriella M. was a wonderful help for us at the start of our stay - big recommendation for 485 Brickell Av. Tower 3!

Fantastic experience: Gabriella at the front desk of 485 Brickell Ave (Tower 3) is absolutely amazing! She’s always welcoming, professional, and incredibly helpful. Whether it's answering questions, assisting with packages, or just greeting residents with a warm smile, she truly makes the building feel like home. Her positive attitude and attention to detail don’t go unnoticed—thank you, Gabriella, for all that you do!

Fantastic experience: FirstService came to our building for a change. We are very happy with all team. Everyone is very polite, calling us by name and offering the best of service. We are very happy. I want to light up our great Raiza Perez as an amazing, polite and friendly person. We love her

Fantastic experience: Raiza and the entire FS Residential team provide exemplary customer service. They are the best, and I have experienced at least 3 other management companies.

Fantastic experience: 515 Valencia Ave has an incredible staff from the FSR onsite team. Everyone is very friendly and welcoming but I want to give quick shoutout to Raiza, Javier, and Yami. I can confidently say everyone is great but those 3 are the ones I interact with most because of the times I am in/out of the building.

Fantastic experience: 485 Brickell ave María F she is a best in the icon front desk she help me with my guests all The time and she always have a smile for us

Fantastic experience: I want to share my great experience with Maria Fernandez . She is always so helpfull and attentive, going out of her way to help with any issues residents or guest have . She is the first person you interact when entering the building and her kindness and care makes everyone feels great. Maria is also so calm in stressful situations makes everyone feels great feel relax and taking care of .

Fantastic experience: FSR’s team at Villa Valencia is great. A special shoutout to Raiza Pérez, our night concierge, for her great service and welcoming attitude!

Fantastic experience: Raiza Perez and all the staff that FSR has at Villa Valencia are incredible. I feel like we live in a hotel or a typical New York building. I will never go back to living in a house after the service that she provides!

Fantastic experience: I am a teen living at Villa Valencia… Raiza Perez and all the staff at Villa Valencia make me feel safe and always greet me with a smile on their face. They know my uber eats order… I mean what more could I ask for? LOL. Honestly, Raiza is great and my mom says that she always asks her how I am doing. I am so happy we moved here

Fantastic experience: FSR is has incredible service. Raiza Perez works with them at my building at Villa Valencia and it is like living in a hotel. Her attention to detail is unmatched. Her smile and willingness to please so often brightens my day. She is truly a gem to our building.

Fantastic experience: Raiza Pérez at 515 Valencia Ave in Coral Gables is always friendly and doing an excellent job at the reception. Thanks for your service!

Fantastic experience: Raiza Perez at 515 Valencia Avenue in Coral Gables is very professional in her job. Her service is top of the line

Fantastic experience: Odessa is a great property manager she’s always willing to help everyone. She is extremely effective at her job and addresses every neighbor’s concern. She’s very amicable and professional. She’s definitely an asset to your organization!!

Fantastic experience: Lisa, property manager at Bonavista Condominiums, is phenomenal. She’s kind, attentive, intelligent and makes everyone feel welcomed to enter her office no matter the question. Grateful to have her as part of our staff here. Thank you, dear Lisa for your efforts and joy you express in helping others. God bless! Eileen Cruz Unit owner

Fantastic experience: Manager Angie Diaz has been excellent!! I have been leasing in Horizon West complex in Kendall Miami, building #1 since 2022 and have recently purchased in the same complex, anything I ask Angie for that either neeeds to be authorized or approved first is done ASAP, she is a great person and very understanding, elevator is down or electrical issues in the building, Angie takes care of quickly as well, I take my hat off. Great service from Angie and the team, thanks to Carmen as well and the rest of the team in building #1 for always staying on top of the organization and making sure all is clean for our children and Family. Thank you Firstservice Residential. Sincerely, Chris Arango.

Fantastic experience: My husband and I are technically the first residents to move into Slate when they first opened in June of 2022. When we first moved in, we stayed a year. The place was a perfect spot because everything is in walking distance, as well as my grandmother. But back in 2022 there were very few rules, the residents didn't respect the place and the amenities, and honestly it made me feel bad for the workers in the building cleaning up after people who decided not to do it for themselves. Let me not forget about the staff and concierge... Not the best. That's the honest truth. We moved out within the next year. We are NOW BACK! And honestly, we LOVE IT! The building has rules and restrictions, which keeps the building looking beautiful and clean. The dog park and tennis facilities are amazing, the building upped their security, and I feel more secure in my home and walking around the building. The Staff and Concierge are so polite and kind as well as the valet. I always feel welcomed with my husband and doggies whenever we see anyone from the building. Comparing Slate from 2022 to 2025.. I give it a 10 out of 10. We are all happy, secure, and welcomed here :)

Negative experience: My Surfside condo is managed by FirstService Residential, and the experience has been consistently frustrating. The on-site property manager acts with a “mean girl” attitude—rude, dismissive, and openly hostile to resident concerns. At one point, she made it clear: she works for the association, not the residents. There’s blatant favoritism. Some unit owners get special treatment, while others are penalized with no flexibility. Rules aren’t enforced equally, and transparency is nonexistent. Trying to escalate through FirstService leads nowhere—supervisors deflect, and the system is a corporate maze of excuses and deflection that protects itself instead of solving problems. This review reflects my personal experience and is protected under the First Amendment and Florida’s anti-SLAPP statute (§768.295). Update. FirstService’s recent “outreach” on resident grievances felt more like retaliation than genuine problem-solving. The regional manager tightly controlled and curated the discussion, even labeling some resident complaints as “frivolous” instead of addressing them openly or transparently. This reflects a corporate culture that prioritizes protecting itself over listening to residents and fixing real issues

Fantastic experience: It's never easy to start working with a new management company but I have to say First Service Residential in particular Guillermo and Janet at the complex in Aventura have management to win my trust by showing results. Janet is super friendly and respectful and genuinely tries to help everyone. Very pleased with your hard work and dedication to our condominium!

Fantastic experience: I have had a wonderful experience living in this building, and much of that is thanks to our building manager (Guillermo Arias)and his wonderful assistant Janet Garcia, they are always professional, approachable, and quick to respond to any concerns or requests. The building is always well-maintained, clean, and organized, which reflects their dedication and hard work. I truly appreciate their efforts in making this community safe and welcoming for all residents. I highly recommend Guillermo Arias, for their outstanding service and commitment.

Fantastic experience: I want to tell you about the solid performance of Johanna Fernandez. She is a person you can always count on. Whenever I have a question about a new purchase prior to an interview, I know that Johanna will have an answer for me in minutes. She seems to be, fortunately for you, multi-faceted and is able to resolve any issues that come her way. It is good to have someone who excels in her particular job as well as help in other areas when necessary. Thank you very much, Johanna. Your help is greatly appreciated. Jacqueline Gaspar Director Building D Suffolk 1 Century Village Pembroke Pines

Fantastic experience: Jhoanna and Johnathan at SRCA , the best guys in the building. Extremely friendly and helpful. When they see Us approaching the doors, they get it open for Us and always have a smile on their faces. May God always bless them!

Fantastic experience: We have some exceptional front desk employees. There are a few that I believe need to be highlighted as they often go above and beyond. Johnathan & Jhoanna, at SRCA are always professional, friendly and willing to help. They always greet you by name and with a warm welcoming smile. They make an amazing team together and are also leaders when they work separately with new employees or floaters. They always have a handle on whatever is going on, they are calm and professional no matter what the situation may be. They make dealing with the front desk easy and a pleasure. We have had a few overnight employees who have not met SRCA expectations over that past few years, however, we currently have three employees that deserve recognition as they are always on top of everything - no matter what time of night it is. Kaleel, Shalonda and Lauren are always attentive, friendly and ready to great you with a smile whether it's 10 pm or 3 am.

Fantastic experience: JHOANNA AND JOHNATHAN- individually and as a team are true assets to our Sea Ranch Bldg A home. They are the vital point of first contact for guests and residents and present the right blend of friendliness and professionalism. It gives me confidence knowing that they are on our front desk team because I know if something comes up, they will check it out, ask the right questions and find the answer to help as they do multiple times daily. The past year has been particularly challenging with changes in staffing and construction projects that make changes in facilities, entrances and temporary procedures the new "norm." The added noise and dust make this anything but a "normal" front desk assignment. Yet Jhoanna and Johnathan take it all in stride and good humor. They "keep their cool" with a calm, kind and jovial attitude that helps often- stressed and confused residents do the same. We're grateful to have this truly winning front desk team!

Fantastic experience: Live here. Sea Ranch Club A and Johanna and Johnathan are the very best we have ever had. So fortunate that they work with w!

Fantastic experience: Lynette Ramos is my property manager, we are very happy with her leadership and work ethic. Jonathan Hernandez and Jennifer Henriquez are truly making a difference over the last 2 years.

Fantastic experience: 5 Stars to Angie Diaz at Horizons West, she is a true Asset to First Residential! Working with a buyer at the complex and followed thru immediately with documents, emails and phone calls, to meet all requirements. Hope to work with her again.

Fantastic experience: Im a homeowner at The Falls at Parkland. We have the best Management Team, Claudia Perez, Linda Williams, Jason Little, Liz Martinez. They are always very helpful and happy to be working at the property.

Fantastic experience: It has been a true pleasure for my wife, Natalia, and me to spend 20 wonderful months at Aquasol. We thoroughly enjoyed our stay and will carry warm memories of this time with us. We are deeply grateful for the continuous efforts of manager Jackie Gonzalez and the other Aquasol staff members to enhance the living environment, as well as for the genuine hospitality extended by the entire Aquasol team. We also greatly enjoyed apartment 11S, where we stayed, which offered a spacious and comfortable living space, tasteful furnishings, a fast and reliable internet connection, and a wide selection of complimentary TV programs.

Fantastic experience: I want to commend Johanna Fernandez from First Service Residential for the excellent job she did helping to get a time sensitive issue resolved. She was so very helpful, went above and beyond to contact the right resources, follow up and kept me informed throughout. She is very personable and was extremely proactive. She’s a super star employee and is a terrific asset to this organization. I can say without hesitation that Johanna was instrumental in getting our challenge resolved in the timeframe needed and I so appreciate all her efforts.