REALTY WORKS

Fantastic experience: I want to thank you very much to this respected man, Mr. Chris. He works honestly and with all competence. He really does his job very well and works with all precision and transparency. When he finishes his work, he cleans the place where he works. Truly, thanks are not enough for you. May God protect and preserve you. I wish you all the best. To me, the owner of the company, may God preserve you.

Fantastic experience: Easy folks to work with. Did apartment/house moveout cleanings for them 2020-2022. Unfortunately after 3 years they decided my prices were too high although I never raised them. Maybe we can do business again in the future.

Negative experience: Neighbors would SLAM doors at all hours of the night/day. Stealing mail & beating on doors with demands. THEY DID NOTHING!!! Maintenance requests were never finalized. Used space heaters in the winter sleeping in the living room. Was told that I could not have a door cam because it would STOP the madness. I bought 2 and could not use them. Was told that I could NOT have any pets. Went to pickup old mail & the new leaser had 3 dogs running around. There was NO laundry room & homeless people would shoot up & pass out in there. I took pics before I called the police. I was told they were going to do a "Sweep" that never happened. I called their office & told them I was scared of the violence & they did NOTHING. My body stayed in constant PANIC MODE living there. I didn't even stay the whole lease. I paid it offf & started living a real life. It's like this place was a confined HELL for 12 moths & the office people took pleasure in the pain.

Negative experience: Pure incompetence and very unprofessional! They “mistakenly” listed my property for rent!!!! I was notified they were entering my rental in 30 min so I called to tell them there was a hugh mistake! They responded by being rude and not even checking on their error! The potential renters had fortunately cancelled or they told me they were entering my premises, with my dogs on site, even though it was due to their incompetence!! Mikayla is more caught up in her baby momma drama than caring about the rentals or tenants! Run…don’t walk away from these clowns!

Fantastic experience: Realty Works and Jennifer managed my rental for 10 years, we had nearly 100% occupancy, no collection issues and a strong ROI. I didn't have to deal with even one property issue myself in the 10 years.

Fantastic experience: Good company to work with. Very responsive and skilled maintenance workers.

Fantastic experience: Always an amazing experience, very well managed ,they have a awesome maintenance team and great subcontractors.

Negative experience: Absolute shit service and emergency response. Constantly have break ins into empty apartment below my own and they refuse to give Police permission to force entry to remove them

Fantastic experience: This is the best rental agency here in Lincoln, Nebraska!!! The owners Matt and Jennifer Kirkland do their best to make everyone happy! It's a very hard job! I'm very thankful and grateful for realty works! Highly recommend them if u are looking for a great rental!!!

Fantastic experience: Realty works is a great place to rent from, they worked with me on my new move to a new place so thank you Dylan & realty works staff. Never had any problems always there when I needed something fixed or done so I highly recommend them..great place to rent from

Negative experience: I am an owner and Realty Works managed my property for four years My properties were rarely maintained, even though I asked them to do so. Many were in poor condition when I found another management company I do not recommend their management

Fantastic experience: Realty Works is one of my favorite property management companies!

Negative experience: Don't rent from these people. They're criminals. Me and my wife rented a house from them when we're moving from Michigan to Nebraska. The day we got to Nebraska and seen the home we were horrified he was infested with mice and cockroaches drug paraphernalia. It was disgusting and dirty. It stunk something horrible. The next day I went to the office and asked for my money back. They told me that they were keeping the money but they'd let me out of my lease. These people stoled our money

Negative experience: Do not rent here. Two months after I signed a one year lease, they informed me that the owners would be moving in in three months, and that I needed to move out. While I was willing to be bought out of my contract with them, they acted as though it was my responsibility to bend to what they wanted to do. After a month and a half of emailing back-and-forth, we finally came up with an agreement and I was to move out a month and a half later. While we did come to agreement, it was still less than what I would have to pay if I wanted to buy myself out of the lease. About two weeks after this, I was informed the homeowners changed their plans and that we would continue with finishing my original lease. At this point, I had spent a ton of time and money and had found a new place to live. Now I just want out of their house and to be done with their antics. But if I do not continue with the original lease they plan to take me to court.

Negative experience: Lived at 1136 g st since 2020 and still don't have correctly working windows in living room had multiple maintenance guys through parts at them but it's been a temporary fix the damn things need completely replaced but they won't do it for whatever reason plus we don't have a working laundry machine going on for almost a year now stay away from renting this place if possible and after years of dealing with cock roaches in my apartment the nasty neighbor across the hallway got kicked out and roaches gone now but took years to get to that point even called city health department and they sent a guy over and gave me suggestions to keep them under control

Fantastic experience: I have been renting with Realty Works for almost 4 years now and they have been great. I would recommend them if you are looking for a company to rent from.

Fantastic experience: Realty Works took over rental property last year, they are quick to respond and i like that you can pay rent and submit work orders and vacancy letters online. My partner and I have decided to move into a home, but we have had a good experience here.

Negative experience: The guy who showed me the dirty apartment was not friendly. The company also didn't have the decency to call and tell me I didn't get the apartment, they sent it via email. And a $45 application fee for something that costs them around $20/mo. is just greedy.

Negative experience: The first time I steppped foot into the apartment , the Lincoln police department yelled "come on outta there!" I had to allow them in to speak with my partner and verify tenancy. I shoveled the walkways and salt and sanded it all winter. I fixed the signs in the parking lot to receive a complaint about "removing other tenants signs!?" I picked the trash out of the flower beds and bought mulch for spring. Im mowing today Ill keep you posted on my reprimands for todays actions? The police have been called so many times their ready to file charges for fictitous filing/false reporting as all of this resulted in no infraction. The party who continues terrorizing the complex? Arrested for stabbing a police officer. Rent wisely. Nothing slanderous, no smir campaign. Injustice is standard operating procedure here.

Fantastic experience: I've rented from Realty Works for 7 years and they have always been quick to reply and service as needed. Jennifer even negotiated on my lease - very willing to have a conversation

Fantastic experience: I’ve had just small problems that maintenance came and fixed right away. My bathroom sink had a leak and caused water damage. Instead of just fixing the leak the maintenance guy replaced the whole bottom piece that was water damaged as well! Thank you.

Negative experience: Realty works took over and they suck I've been waiting all week for them to look at my stove and nothing if century rentals was still management it would have been fixed by now

Negative experience: This rental company may be a great choice if you are the land owner. HOWEVER their treatment of tenants is absolutely absurd. Water heater ruptures in the basement, no worries we will get to it in 3+ days. Zero concern about the situation. Zero communication with us. Maintenance department is a joke. Office staff a joke. They use a digital app for managing and get confused when you call them on the phone because. Also, enjoy paying additional extra fees just for paying rent, real cool payment system. I await their response. I appreciate your attempt at a PR response. What's the difference between a ruptured tank and a leaky tank? Did you really try that? Let me ask, who called who? We initiated EVERY part of communication. Every follow up call. No communication came from your office. Not a single call. Shall we publicly air all the dirty laundry from our rental experience? Clear the air for ya? Take the loss on your customer service. You are an owner oriented company, not tenants. It's okay to be that way.if you have issues with my review, you have my number, dial up.

Fantastic experience: I'm so Happy In my new home. Everyone was so helpful, worked with me to make sure I got the apartment. All the Staff at Realty Works, where kind, very caring about my needs, and any maintenance issues where always handled in a time worthy fashion. I'm so pleased with my unit. I've planted 70 bulbs this fall can't wait to see what my yard looks like this Spring.

Negative experience: Prospective tenants avoid this company. They took over a rental we were in and communication nose-dived. They don't call you back, or respond to inquiries. Jordan was great at communicating and was always polite. Mikayla was very rude, when you can actually get them to return a phone call. Jennifer was also rude in e-mail correspondence. The app they use is also a joke. Renters avoid this company at all costs. Getting into our new place with our new property management company was so much better than Realty Works.

Fantastic experience: I have lived in one of their homes for almost 2 years now, and they have been the best management ive ever delt with. Prompt , friendly, and understanding , always willing to help and not a anoying landlord. Highly reccoment them and their homes!!!

Fantastic experience: We rent from this company and every time there has been any questions, problems, or situations that needed taken care of, they have been there and have been very understanding and "human". That's not sometime you see nowadays. Thanks guys!

Negative experience: Never rent from these people stay away.. In response. My mother in law and brother have both rented from this property. They are infested with mice and ants. They let their tenants live with mold. Say they will fix stuff but DON'T!!! Then they try and charge people for things they never seen before. Never inspected the property. SLUM LORDS galore!!! And the lady who answers the phone. My goodness. NO EDUCATION what so ever! Rude.. And for No reason!!! Im willing to bet she only acts like that on the phone DO NOT RENT FROM THESE PEOPLE!!! THANK YOU!!! Ever

Negative experience: They are a management company, they don't like to call tenants back un a timely manner or even at all. They are quick to have your vehicle towed, and they have only one dumpster for a apartment complex of 14 apartments. The worse thing about the dumpster they have it right out front of the building that makes the place look trashy along with not taking care of the yard.

Fantastic experience: Pretty good place to rent from. They're fair and react in a timely manner for maintenance. You need to be in good standing with past rentals or you will need to look elsewhere.

Negative experience: The Customer service isn't very polite, as it shows, no staff seem to be polite besides the maintenance men. Don't act high and mighty when you're sleazy people.

Positive experience: While we did have a few problems due to miscommunication. They stepped up and took ownership of the situation. We did have a great couple of years in our little home.

Fantastic experience: Awesome full service property management company with friendly and helpful staff. Locally owned and operated business. Some friends also use Realty Works as well.

Negative experience: Moving from out of state apt. That I have rented wasnt cleaned on time water is leaking I reported it and called to check the next day about it and was told that maintance went to look at it and it was dry sent friend to recheck carpet is wet even more and a package that delivered and put inside the apt was opened by someone. I havent even made it to nebraska yet and this is what I'm dealing with.

Negative experience: WORST company EVER to my never fix anything that’s broke that you call about. They have never changed any filters or anything in 2 years. Left a message about a gas leak about a month ago and they never reached. Put my notice in finally and they had no problem schedule a move out and showing tour but couldn’t come for important things I needed done to the house. You can’t respond to their response as well.

Positive experience: I really like working with Mikayla (spelling) sorry and Jordan in the office they have both been responsive and helpful. Sometimes maintenance is a challenge but it is not due to their responsiveness it's because our air conditioner is constantly leaking and they keep having to come out to address it. I do appreciate that they do respond to our maintenance requests regarding our air conditioner. I also find the online portal very easy to use. Thank you Cheri Stollar

Fantastic experience: Easy to communicate with. Moved in during Covid Crisis. Everything went smooth. They are timely at maintenance requests. The online portal is beyond easy and helpful its a god sent. Friendly staff. Update: New property managers. Not as good as it was with Realty Works.

Negative experience: I told them my fridge seal was broke months ago and they just should up yesterday with no notice or call and left a note that they could not get in. Ummmmm.... Glad because pretty sure it should have been fixed months ago and I should not have had to tape the door shut and second, pretty sure you have to give 24 hours notice that you would even be coming by..... I also left a vm about 2-3 weeks ago about losing my mailbox key(thankfully I found it) and even stated in the vm there were packages that could not get hot and I still have yet to hear back.

Negative experience: My townhouse basement has flooded four times in two years. I'm waiting to hear back since yesterday 6/11/21 3pm, maintenance guy came with a shop vac told someone in the office they need a professional and I would hear back, still waiting. My bedroom floor has several inches of water, I suppose they are waiting until Monday to save on overtime? I have very bad asthma and allergies. Have called the emergency maintenance number, no response in two hours. Being charged a lot of rent for dirty gutters and damaged regress window and water coming in from the walls. Not sure any home owner wants to let a basement full of water sit over night and maybe two days until Monday. If I owned a home I wouldn't put this group in charge if it. The response in no way answered a.ythimg. timely isn't letting water sit in a basement room for 4 days until you get to it. And you didn't address water coming in from cracks in the wall, amd your maintenance man told me the egret wi down had mold and was the cause. How embarrassing of a response to a paying customer.

Negative experience: I had no issues when century owned the building. My heat and ac stopped working and after 2 weeks the maintenance guy came and did a temporary fix which makes the ac run none stop and he was supposed to come back the next day. I keep calling weekly to see if they can send him out but they keep making excuses to why he hasn’t fix it after a whole month. I’m sure not excited to see what my electric bill is going to look like and they sure don’t care.

Fantastic experience: Very good rental management service im the problem i feel in addition and ruined my life unfortunately they had to see it im sober now been clean 10 days trying to get in treatment start over don't drink or do drugs

Negative experience: i have bean living in on of there duplex for a year now and the place has heating and ac problems. i had problems with my fridge and they replaced it but did not removed the old one for about 5 months and win i moved in. the bathtub the shower and the bath would turn on and they said i did something to it and i would haft to pay for the damage how is it my fault win it was like that win i moved in neighbors were vary rude blaring music at 4am and win i had my music up they would call the cops on me

Fantastic experience: I have rented from this company for 2 yrs. They are fabulous to work with. I have suffered from "covid" set back and they have been so willing to work with me.

Negative experience: I rented through them the house I rented has a horrible mouse problem. Also plumbing issues when I would shower it would leak in the living room ceiling. They did fix it after bring it to there attention but failed to see if mold was forming. From a contractor “they have done a patch job here before and there is no doubt there is mold forming in the ceiling.” Then charged me for 12 hours of cleaning when I moved out which is not possible due to the fact I cleaned the house and the fact they never shampooed the carpets before I moved in even after saying they would. I know they did not clean it. They don’t care about the properties they are renting to people or the people they rent to due to the fact they have rented the house having to know that mold is in the ceiling. Be careful when renting through them have a contractor or a professional walk through with you before you rent from them and take photos before you move out.

Fantastic experience: Great group to work with. Even when somebody quits an kinda screws you around about getting a home. They took care of the situation quickly and ended with a very satisfied customers.

Negative experience: I have been living in a house with bats for 4 months, and Realty Works has put fairly little effort into fixing the infestation, along with our landlord. They haven’t held our landlord accountable to solve the issue either. Do not rent with Realty Works, you will regret it.

Negative experience: Terrible service. They were unaware of properties and provided little help with renting. In addition, we had bats in our house for over 5 months because realty works would not respond to constant phone calls as well as would not help us find solutions to the bat problem. Do not work with them.

Negative experience: This place is a joke. Waited to hear back on an application I put in for a house for 5 DAYS. Just to check the mail to them sending me a letter of denial. The least you could do is have the decency and respect to call the people you’re charging $35 back!

Fantastic experience: Very welcoming and understanding. They are quick with repairs and have a awsome I line port that makes it easy to pay rent online!

Positive experience: As a tenant, I can say they are great. No one is perfect, but they are sincere about helping you out when you need it. They seem to have a real team attitude from bottom to top, and I appreciate working with businesses like that.

Positive experience: I currently rent from them and ever since they change management everything has been wonderful I do appreciate the patient's on the rent I do appreciate the timely fashion that they respond 2 fixing things I just had a problem with my heat and they came and fix it immediately I do appreciate them taking their time and being patient with certain issues thank you again

Fantastic experience: Great place to rent from. Rent is more than reasonable which is probably the best thing when you’re a broke coffee drinker like me. My only gripe is Audrey and Jordan screens my calls. Which I was taken aback at. I thought we were closer but they are really good people and if you treat them well, they will most graciously reciprocate.

Fantastic experience: They have an Easy on-line portal, helps to pay rent online & submit any maintenance request. All maintenance requests have been taken care of promptly, whether it is during the week, weekends or after hours. Staff is great.

Fantastic experience: They are a wonderful agency to rent from or sell your house with. We've had very good experiences in both areas. Lovely people here. Quick to respond, genuine in sorting out any concerns you may have, and quick response to maintenance requests!

Fantastic experience: I have a decently priced house management staff are very friendly helpful no issues I will definitely continue to rent from them

Fantastic experience: Matt and Jennifer, what can I say...Thank you! Two great choices in one! I rented from them for about 8 years! If it wasn't for Jennifer, I don't know what I would have done. She is amazing! Times were very rough for me and those first few years were a struggle. Realty Works hung in there with me and I am very thankful to them for giving me and my kids a place to live in to call home. They were there to make repairs! The best one, personal water fountain! Lol! You just had to laugh! When I was finally able to make the move to become a home buyer, I turned to Matt and asked him to be my realtor! I tell you what, Matt is just as amazing! He knows his stuff! He was not just trying to get me into any house. He understood my budget so that made things a little more tricky! Matt was very patient when we would go look at houses. There were some doozies! Personal swimming pool! Lol! You can definitely tell Matt enjoys his career path and he is exceptional! Matt has helped my daughter and son-in-law, buy a house and recently my best friend as well! So, Matt and Jennifer I wish you the best and thank you for not giving up on me when I showed up on the front doorstep at the duplex!

Fantastic experience: Realty works is a great company to rent through. Whenever i have a maintenance problem they come the sameday i put put the request in. Even after hours. Ive never had a problem with the employees or company. Places are nice and affordable. Would highly recommend.

Fantastic experience: They always go up and beyond to help with anything I've ever had to call about. They are flexible and work with you if you are struggling to pay your rent.

Fantastic experience: We rented a house from them for 2 years. Never had any real issues. Any time there was maintenance things to be fixed, they were tended to in a timely manner. Even when we had some water in our basement on the coldest day of the year, they sent help that night at 11pm to get it fixed. Have no complaints here and was a pleasure renting from them! If we didn't move from Lincoln, we would still be renting from Realty Works!

Positive experience: Exceptional landlords. I like how you can pay rent online & the maintenance speed. Every time I requested a maintenance someone would come within 72 hours or less.

Positive experience: TL;DR - Much good, allows dogs, but arson is not allowed. I am not super particular, but this seems to be a good place to rent from. Everything they said they’d take care of they do. Maintenance requests can sometimes take a bit longer than desired, but if it’s important they have done a good job of getting it done. I rent a house and they have you do all the yard work which is fine, but also have you change the furnace filter and light bulbs and the like. Given that it is a house it is not a big deal, but sometimes putting money into a rental isn’t the most ideal thing. Overall renting has been easy and the online portal makes a lot of sense and is easy to navigate. You can get in contact easily and everything I feel should be taken care of is taken care of.

Fantastic experience: We rented from Realty Works for many years. They were always responsive to any issues or concerns. We had no complaints. They also work with community agencies to house individuals who are struggling with various issues and should be commended for that.

Fantastic experience: Great company to work with. Sprayed for bugs, kept property up to date, and were on top of issues. I recommend working with them they have many properties all around and are able to help you find you your next place!

Negative experience: If I could give negative ratings I would for this “company” basically a bunch of bitter, money hungry people run this place. They DO NOT care about people. They do NOT care about customers. We rented from them and we never will again, and anyone who asks us for a good rental company I’ll be sure to tell the to AVOID this place at ALL cost. They are scam artists, you messed with the wrong people reality works. Do yourself a favor and just live in a tent or a nice cardboard box... AVOID THIS PLACE AT ALL COST

Fantastic experience: Realty Works has been managing our investment properties for several years and we couldn't be happier. They respond to any questions or concerns that arise and keep our properties rented and at market rents.

Fantastic experience: Realty Works has been an avid fan of Junior Rampage and are always willing to help our organization grow Lacrosse in the Lincoln area by making donations or donating garage space.

Fantastic experience: I used Matt as my buyer’s agent. He wasn’t pushy, he took the time needed to explain things a first time homebuyer needed to know, and his experience with owning multiple units himself made me comfortable with his opinions about the guts of houses. Several months after I purchased the house, we had some questions about foundation settling. He took the time to set us up with an inspector to come over to look at the issue and came out himself at the same time. He had absolutely no obligation to help at all so I was impressed he went to the lengths he did. Five stars, would use again.

Negative experience: Terrible place, Came to visit and car was towed without any notice. No warning was given out, no signs to let anyone know that car will be towed. No place to park your car at all. if i could give this place negative rating i definitely would do that.

Fantastic experience: My husband and I have almost rented from them for two years! We love them! If there is a problem they solve it fast! Friendly people and they work with us really well! And big shout out to maintance!

Fantastic experience: I spoke with Madi over the phone regarding my interest in renting from Realty Works, she was extremely helpful with providing me information on how the application process works. I can see why this company has such positive reviews on here as their employees really seem to be friendly and know their stuff!

Fantastic experience: I have been working with Realty Works for the last 4-5 years. They have always found very good tenants and kept my vacancies very short. Every time I called with a question, Jennifer has always got back to me very quickly. All my expenses have always been very reasonable and any repair has always been performed in very timely fashion. They surely stand out among other management properties I have worked with. I highly recommend them for anyone who already has investment proprieties or anyone who is thinking about purchasing one.

Fantastic experience: Realty Works has made owning rental property as stress-free as possible. They take care of everything from collecting rent to addressing tenant issues. I highly recommend to owners and tenants.

Positive experience: Great service, very available for updates. Jennifer keeps me up to date whenever anything comes up. Matt has been great resource for discovering new properties as well.

Fantastic experience: The Realty Works Team is extremely knowledgeable in real estate investing, property management, home sales, home buying and all things real estate. Realty Works partners with you and helps navigate the ever changing real estate market. It doesn't matter if you're a first time home buyer or a seasoned investor call Realty Works.

Fantastic experience: Realty Works is a great property management company - they are responsive, professional and very easy to get along with! I would highly recommend them to anyone looking for a fantastic property management company! I have nothing but excellent feedback to give them!

Fantastic experience: After struggling with another "popular" leasing company in Lincoln, working with Realty Works has been a breath of fresh air. I have worked with Jennifer and Nick and they have been very helpful, easy to get ahold of, and very supportive of any needs or concerns. I highly recommend Realty Works!

Fantastic experience: I have rented through Realty Works for 7 years. They have fair / reasonable rental prices. Jennifer the manager has always been very polite with me and my family. Maintance is quick to respond to any issues that may come up. This is a great company to rent from and I highly recommend them.

Fantastic experience: I enjoy renting from Realty Works. They have answered and been great with all of our maintenance requests and the house we rent from is great.

Fantastic experience: As an owner, I love having Jennifer and Matt work with me on my properties. They are extremely trustworthy and excellent stewards of my investments. Jennifer has been a my property manager since 2009, and I have never had any problems. They have a great online accounting system which allows my company to monitor all spending and income for the properties separately. If you need a property manager, I highly recommend REALTYWORKS!