Mosaic Property Management
Información sobre Mosaic Property Management
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: (closed)
- Sábado: (closed)
Mosaic Property Management offers full service property management services in Phoenix, AZ and throughout the Valley. Including but not limited to: Chandler, Gilbert, Mesa, Tempe, Scottsdale, Glendale, Peoria and Surprise. If you are looking for the right company to manage your rental home from start to finish, Mosaic Property Management is the right choice.
Mosaic Property Management: Opiniones
Experiencia fantástica: They were professional from the very beginning. They work as a strong liaison between owner and renter. They addressed all concerns and were easy to work with. If I was a home owner I would not hesitate to use their services. They are the best in the valley.
Hi Deborah, thank you so much for your review! The team really appreciates it!!
Experiencia fantástica: Great company and wonderful customer service! All of my maintenance issues are addressed quickly and Denny provides me with frequent updates on the status. Wonderful peace of mind that my home is in good hands!
We’re thrilled to hear you’ve had a great experience and that your maintenance requests are handled quickly and with clear communication. Denny will appreciate the shout-out!
Experiencia fantástica: Very appreciative of the maintenance team. They handle all requests very quickly and we’re always happy with the outcome!
Thank you so much for taking the time to leave a review. The maintenance dept works hard and they truly appreciate it!!
Experiencia fantástica: Mike couldn't have made the process smoother!
Experiencia fantástica: We’ve been renting with Mosaic for a year and 4 months now. They are fair, prompt to respond to maintenance issues, and easy to get in contact with. We would rent another Mosaic property in the future!
Thank you so much for the great review! We’re glad to hear you’ve had a positive experience and appreciate you trusting Mosaic.
Experiencia fantástica: I just started using MPM for one of my properties down in Arizona and they have been fantastic to work with, super easy and well structured. I don't have any complaints with the way they operate
Thank you for the kind words! We’re happy to hear the onboarding process has been smooth and that our structure and communication are hitting the mark. We appreciate the opportunity to manage your property!
Experiencia fantástica: Mike Johannes is exceptional at Mosaic Property Management. He walks you through the entire process and makes everything incredibly easy. If you're a landlord thinking about switching to a property manager, give Mosaic a call! You’ll be glad you did!
Thank you for the review and the shout-out to Mike! We’re glad he made the process easy and seamless. We truly appreciate the recommendation and your trust in Mosaic Property Management.
Experiencia negativa: My mother Submitted an application 2 weeks ago and still no response, no call back but she keeps getting messages asking if she’s still interested in the home. After paying the application fees you’d think a simple “you’ve been denied” if that’s the case. Frustrating
Experiencia negativa: Think twice before renting from Mosaic Property Management. I signed an 18-month lease at a privately owned apartment managed by this company, and from start to finish, the experience was extremely frustrating. For example, when my lease began, I had to pickup the keys from their office in Gilbert while my property was nearly 40 minutes away in North Phoenix. They could've just left them on my door in a lock-box, like most other companies do. The best part? They forgot to give me my gate fob, so I had to go all the way back to their office again to pick it up. From then on, it was nearly impossible to reach anyone when I needed assistance. They rarely answered calls, and every maintenance request required multiple follow-ups before getting any response. Even then, it would take weeks before someone actually came out to fix the issue. I even had some issues that Mosaic just completely ignored and didn't resolve at all, such as my dishwasher not working. At one point, they even called me to ask why I was submitting so many maintenance requests, insinuating that the problems were somehow my fault. That question alone summed up their attitude; dismissive and unprofessional. I wasn’t making these requests for fun. I made them because Mosaic had clearly cut corners before renting the unit out. Near the end of my lease, Mosaic contacted me about renewing. I agreed, but shortly afterward, they did a u-turn and told me the property owner had decided to sell, so I’d have to move out by September 30th. This notice came on July 23rd, leaving me only a few months to relocate. After moving out, getting my security deposit back turned into another ordeal. I reached out several times, but each time they gave me the runaround, claiming only the accounting department could handle it, and they refused to let me speak with that department directly. All I wanted to know was how much I'd be getting back, and when I can expect to receive it. Very simple questions a property management company should be able to answer. Mosaic finally returned my deposit 19 business days later, in violation of Arizona Revised Statutes §33-1321. When I did receive it, the amount was short by $150 for damage to standard, inexpensive window blinds, the kind that cost far less to replace. This charge felt especially unfair given that Mosaic requires tenants to pay a non-refundable $300 cleaning fee up front, supposedly to cover normal wear and tear. On top of that, before moving out, I hired a professional cleaning company, and during the final inspection, Danny from Mosaic even told me he was impressed by the condition I left the unit in. So, getting my deposit docked anyway felt like a slap in the face, especially since I didn’t even want to move out in the first place. In the end, Mosaic Property Management proved to be just another careless, profit-driven company that treats tenants like an inconvenience. If you’re considering renting through them, save yourself the headache and work with a realtor who can help you find a privately owned property to rent directly from the owner.
Experiencia fantástica: Amazed by the professionalism, response time and great communication time working with Mosaic. We recently started working with them and from the start have had an excellent experience. No complaints. When we moved in our home was in very good shape. Looks like they really took pride in making sure it was clean and ready for us! During the inspection process we found a few things and requested maintenance. Within ONE day, we had a response from management and items were quickly repaired or in process of being worked on. When we call the office we always get a live person to speak with. This was an issue with our previous management company so I really appreciate this. So far we have worked with Liz, Ryan, Andrew and Denny. From my experience with property management, they are really a superior team! Looking forward to our continued relationship and appreciate all of the help so far!!
Wow Andrea, Thank you so much for an awesome review. I'll make sure the team sees it. We really appreciate it!
Experiencia negativa: My family and I reached out to Mosaic Property Management to rent out our home in Phoenix while we relocate. At first, the conversation seemed great. Then, just a couple of hours later we got an email saying our house ‘wasn’t good enough for their portfolio.’ When I called to ask why, Mike Johannes told me it was because our neighborhood isn’t a ‘good area’ due to crime records and the location of our home. We’ve lived here for years with zero problems, so that excuse doesn’t hold up. Mike then cut me off mid-sentence and hung up on me. To us, it felt like they didn’t want to work with us because of where we live and who lives here. Our neighborhood is mostly Hispanic and people of color, and their comments came across as discriminatory and insulting. This company judged our home and community unfairly, and they treated us with zero professionalism. If you don’t live in an affluent area, don’t expect them to respect you.
We proudly manage hundreds of homes throughout the greater Phoenix area—including neighborhoods of every type, price point, and demographic makeup. We do not and will not ever make business decisions based on race, ethnicity, or the makeup of a community. To suggest otherwise is simply not accurate and is the opposite of the values we live by.
Our decision was based solely on market conditions. Specifically, the rental price being requested was significantly above the range for that area. As a management company, we have to ensure that expectations align with what the market can realistically support so that we can deliver results for our clients and avoid long vacancy periods.
We regret that this decision was upsetting, and we also apologize if any part of the communication with our team came across as dismissive. That was never the intention. We wish you and your family the very best as you move forward with renting your home.
Experiencia fantástica: I am very pleased with Mosaic Property Management.I feel they do an excellent job of keeping our rental unit occupied with well screened tenants. They take excellent care of our property and tenants by immediately communicating any maintenance issues so they can be resolved promptly. A shoutout to Denny is in order here! Mosaic responds to questions or concerns I may have in a timely manner. I highly recommend Mosaic without reservation.
Thank you so much for your kind words and recommendation! We’re glad to hear our tenant screening, maintenance process, and communication have given you peace of mind. Denny and the whole Mosaic team truly appreciate your trust and support!
Experiencia fantástica: Mosaics Property Management has been fantastic to work with. They are responsive, professional, and always make sure any questions or concerns are addressed quickly. The team is reliable and makes the whole process smooth and stress-free. I couldn’t ask for better management—highly recommend!
Thank you so much for the kind words! We’re thrilled to hear our team has made the process smooth and stress-free for you. Your recommendation means a lot to us!
Experiencia fantástica: ** RENTERS ** We rented with Mosaic Properties for three years. We had problems. News flash, things break. Mosaic was responsive and took care of any issues that we had. Worst issue that we had was a water leak. We could not discover where the water was happening and had multiple trips out. Eventually a quick thought of a landscaper discovered somehow water does run uphill!! (Too much to explain). Here's the bottom line. It's not about the problem, it's about how you deal with the problem. Mosaic solved them. To the fellow renters, please help me. Try to leave rentals the way you find them. I would love for management companies to expect it. They were shocked when we do.
Tony, thank you for taking the time to leave your feedback. The team really appreciates it!!
Experiencia fantástica: I usually do not rave about property management companies but I’m going to give a review for this one! My husband and I have been in some situations that needed immediate attention for the rental that we are in and they have responded quickly and professionally every time! That is rare so I really felt they needed a shout out! Thank you mosaic For being a great management company!! Top notch! Stellar are some words that come to mind.
Wendy, Thank you so much for the kind words! We’re thrilled to hear that our team has been able to respond quickly and professionally when you’ve needed us most. It means a lot that you took the time to share your experience.
Experiencia fantástica: Mike and his team have been fantastic so far with their communication and commitments to us as new landlords! They have been very forthcoming coming, set great expectations, and have been extremely supportive along the way. We are looking forward to a long standing relationship with them in the years to come!
Thank you for the wonderful feedback! We’re so glad to hear that our communication and support have made the process smooth as you start your journey as landlords. We look forward to building a long and successful partnership with you for many years to come!
Experiencia negativa: Most of these so called good reviews come from owners who are using Mosaic property management to rent out their homes but have no idea what’s going on at their properties . As someone who rents from them let me explain why an owner is at risk due to the company’s incompetence. Since my wife and I have been renting our home in Gilbert we have had nothing but issues with getting help and assistance from the management office. If you try to call the office they rarely answer. That’s most likely due to the fact that kids work there and have no idea how to manage an issue. But if by chance you get ahold of someone they will act as if you are the problem. For example when we moved in, the grout in our tile was poorly done and needed to be replaced cuz we had loose tile coming up. Which literally my 3 year old tripped over and hurt herself on. We contacted them in June about it. With no response back until August when another issue arose and legal action was threatened if they did not get someone out fast to fix it. Of course then they scurried around and found someone to do a less than mediocre job trying to fill it in. Another issue arose when our toilet wouldn’t work and took them almost a week to get someone to fix it. The big most recent issue was when my mothers car got towed because Mosaic forgot to inform all the people who live here that the HOA had decided to pave the roads and repaint the guest parking lot. Seems like negligence to not inform the renters that something like this would go on. And of course we weren’t the only ones affected by this big tow job. Other people who rent from Mosaic also had their guests car towed. But could Mosaic Care ? No way of course not. We just get stuck with the 300$ tow charge. And when you try to inform them this is taking place they don’t even know where the car was towed nor do they want to contact the owners of issues happening on their property. During this debacle we asked for the owners information but they refused to give that to us. Also refused to give us any way of contacting their legal team. What a waste of a company. Please owners try to actually find a company that treats your renters better than they do, and does their due diligence in protecting your property. Now I’m sure these owners will have tar in their garage due to lack of notice from Mosaic and lack of communication from the HOA to Mosaic to us.
Experiencia negativa: DO NOT USE THIS COMPANY FOR YOUR PROPERTY MANAGEMENT OR TO RENT/LEASE. Mosaic property has been the absolute worst when it comes to communication, efficiency, and quality service. Throughout our time living here, we have experienced some of the worst communication I have seen with a management company. For instance, we and others were not notified about pavement being redone, and as a result, had our cars towed to an unknown location. After speaking to them, they had no idea how to resolve the situation and stated to contact the HOA when asked for the HOA information they stated that they would not give that information. It was not until I got the police involved that I was given the HOA's information. In addition they have been untimely in keeping up with maintenance request. As an exemplar, we have had tile issues for months, really since we moved in, that have gone untouched causing our infant and toddler injuries. More over the property itself is just cheaply built. , the staff themselves are some of the most apathetic people I have met. When expressing any concerns to them about any issue here, including the towing issue that many of their tenants had experienced, they try and tell their tenants to figure it out on their own and don't try and resolve the issue Furthermore, their physical property is lacking quality altogether. Overall, I would have to say zero out of 10 do not recommend. From both a business and tenant perspective, I would say take your business elsewhere.
Experiencia fantástica: I’ve had an amazing experience using Mosaic as a property management company. My wife and I just rented out our home and we had tenants within just a few days of it being on the market. Mike has been nothing short of exceptional to work with. Communicative, professional and quick to respond for any questions or concerns we’ve had. This is our first property we’ve rented and I wouldn’t have wanted it any other way using Mosaic. If you’re looking for a company to manage your property, look no further.
Thank you so much for your wonderful feedback! We’re thrilled to hear your first rental experience has been smooth and successful, and that Mike was able to make the process easy and stress-free. We truly appreciate your trust in Mosaic and look forward to continuing to take great care of your property.
Experiencia negativa: We have rented from this company for a little over a year and have had a horrible experience. They never want to fix anything in the house the A/C has been out twice in the Arizona extreme heat’s. I requested maintenance to be done on the A/C unit they said nothing was wrong with it 2 weeks later the A/C unit went out again. We have an infant in the home and they didn’t do anything to accommodate us while the unit was down no backup portable A/C units NOTHING!!!
Hi Dakota - We know it can be frustrating to have AC issues this time of year. You notified us last night at 8pm of the AC not working and the vendor had it back up and running at 2:20 today. When you let us know two weeks ago about a potential concern (AC was not out, just not reaching 75 consistently), we had the vendor out the same day and they checked everything and said it was running to specs with no repairs needed. If a repair was needed, it would have been immediately approved, just like what happened today. The only other AC request was over a year ago and was handled within 5 hours of being notified.
As we mentioned to you this afternoon, if your unit wasn't able to be repaired today, we would have arranged a portable AC unit or discussed rental credit compensation.
Experiencia fantástica: We find Mosaic to be very responsive and professional. They keep us informed and manage our property with care. We referred our Son to Mosaic and they now manage two properties for him. Thank you Mosaic!
Experiencia fantástica: We’ve had a great experience with Mosaic Properties, especially after relocating out of state and needing support managing our two rental homes in Queen Creek. They made the transition seamless and gave us real peace of mind. We’re especially grateful for Denny, their outstanding maintenance coordinator—he’s responsive, dependable, and truly goes above and beyond. Our properties are well maintained, and our tenants are happy. Mosaic provides excellent value for property owners with fair pricing and a team that’s professional and easy to work with. They genuinely treat you like a partner, which makes all the difference. I would confidently recommend Mosaic Properties to anyone looking for reliable, trustworthy property management in the area.
Davina, thank you so much for your 5 star review!
Experiencia fantástica: As a first-time landlord, I was naturally full of questions and a bit nervous about the whole process of renting out my property. Thankfully, I had the pleasure of working with Mike Johannes, the Business Development Manager at Mosaic Property Management. From our very first conversation, Mike walked me through every step with patience, professionalism, and clear expertise. He answered all my questions thoroughly, made the process easy to understand, and truly represented the company in the best possible way. He played a key role in convincing me that Mosaic was the right choice—and I’m so glad I moved forward with them. A special shout-out goes to Sandra Garcia, the Leasing Coordinator, for her consistent communication and guidance. Her weekly updates and helpful insights into the tenant placement process made a world of difference. With her support, we were able to secure the right tenant in a reasonable amount of time without ever feeling rushed or left in the dark. I could not be more pleased with my experience so far. Mosaic Property Management has earned my full trust, and I recommend them without reservation to anyone looking for a professional, responsive, and knowledgeable property management team.
Nathan, thank you so much for taking the time to leave us a review. The team really appreciates it!!
Experiencia fantástica: This company is awesome!! They are so helpful and on top of things. They rented our house out within a week!! Highly recommend!
Thank you for the great review! We’re so glad we could get your home rented quickly and make the process smooth. We truly appreciate your recommendation!
Experiencia fantástica: Great experience with Mosaic PM! Denny has been a tremendous help in dealing with property management issues and an evasive Home Warranty Co. Denny is highly responsive and proactive in resolving issues in a timely manner, great communicator and accommodating (as landlord is based in a different time zone). Thank you once again!
Thank you so much for the kind words! We’re thrilled to hear Denny has been such a great support—he truly goes above and beyond. We appreciate your trust in Mosaic, especially from across time zones!
Experiencia fantástica: Always works with me on when my rent is due and fast ac repair when my rental property ac went out and accommodates for the time I was left without ac with smaller units till ac is finished
Thank you! The team really appreciates it!
Experiencia fantástica: Sandra was an absolute pleasure to work with. She was kind, responsive and professional. Stellar customer service.
Angie, Thank you for taking the time to leave us a 5 star review!
Experiencia fantástica: I recently moved into a new home managed by Mosaic Property Management, and I can’t say enough good things about the entire team! From the very beginning, everyone has been incredibly helpful, responsive, and genuinely kind. Liz, Sandra, Dennie, Ryan—every single person I’ve interacted with has gone above and beyond to make the move-in process smooth and stress-free. It’s rare to find a property management team that is so organized, personable, and attentive. I truly feel like they care about their residents, and that makes such a difference. Thank you all for making this experience such a positive one—I’m so happy to be living in a home managed by Mosaic!
Kenna, Thank you for the amazing review! We're thrilled to hear your move-in experience was smooth and that our team made a great impression. We're lucky to have you as a resident and look forward to continuing to provide great service!
Experiencia fantástica: I own two rental properties in the greater Phoenix area—one furnished, one unfurnished—and live out of state, which makes property management a challenge. Mosaic was recommended to me by an AC repair company, and since they’ve taken over management of both homes, the experience has been seamless. They’ve made it easy for me to be completely hands-off, stepping in only when major repairs require collaboration to find cost-effective solutions. My account manager, Sandra, is consistently attentive and responsive. Denny, the maintenance lead, is not only pleasant to work with but also incredibly knowledgeable—he's helped identify the right vendors for various home repairs. With a demanding job, I truly appreciate how Mosaic simplifies rental ownership. Their online portal provides monthly billing and payment info, direct deposits to my bank, and even handles property-related taxes. Highly recommended for anyone seeking reliable and professional property management.
Thank you for the kind words and for trusting Mosaic with your rental properties. We're so glad to hear that Sandra, Denny, and the rest of our team have made your experience seamless and stress-free. We truly appreciate your recommendation and look forward to continuing to provide reliable, hands-off management for you.
Experiencia fantástica: They are managing my property for several years. I am very satisfied with their service and professionalism.
Experiencia fantástica: Mosaic has a top notch individual responsible for repair and maintenance on properties. Always a quick notification and good follow up. Well done Denny!
Thank you. We’re so grateful for your kind words and 5-star rating!
Experiencia fantástica: I've been renting with Mosaic for a few years now, and I have no complaints. Any issues that come up are resolved quickly and efficiently. Any questions I've ever had were answered in a timely manner, and they are always polite and professional. Would highly recommend to anyone!
Experiencia fantástica: Mosaic Property Management made the transition from my previous property manager very easy and painless. I was surprised how little my previous property manager was doing and how much they were charging me compared to Mosaic. I have been with Mosaic a couple months now and the service and communication has been outstanding and I'm not getting nickel and dimed like I was with my previous management company.
Chris, Thank you for the fantastic review! It’s an honor to manage your property, and we’re committed to delivering responsive, professional service every step of the way.
Experiencia fantástica: I have been renting the same house for almost 10 years from Mosaic, and I won’t rent anywhere else. They set their self aside their competitors for their level of service and the owners they provide services to. Thank you Liz and Denny for all you do and please tell Chris I truly appreciate him allowing me to call his house home!
Experiencia fantástica: Yes, I've been renting a property from Mosaic property management. This is my second year on the lease, which I've just about completed. They have been extremely pleasant and accommodating. Any work orders I've put in they've worked with me to get them completed in a timely manner and always very communicative. I would like to recognize Denny for always getting to my maintenance request and staying in contact with me to follow up and make sure everything was completed properly.
Thanks for the great review! We love hearing that our team is meeting your expectations. We’re here for anything you need throughout your tenancy.
Experiencia fantástica: Mosaic Property Management has made owning rental property stress free. The staff that I mostly work with, Denny, Liz, and Sandra, are very knowledgeable and helpful in dealing with issues that arise regarding the tenants. They frequently resolve the matters in a very timely manner. I recommend Mosaic Property Management for your rental properties.
Tami, we’re so happy to hear you’ve had a great experience with our team. Providing peace of mind and maximizing returns for owners like you is what we’re here for. Thank you for the 5 stars!
Experiencia positiva: Love, love, love Mosaic Management!! We have been using them for close to 10 years now. They are reasonable, professional, reliable and very well versed in all aspects of property management. If you are looking an excellent management company give Mosaic a call. Thanks Mosaic for years of excellent care and service!
Patti, Thank you so much for the 5-star review! We’re grateful for the trust you’ve placed in our team to manage your investment property. It’s a pleasure working with you!
Experiencia fantástica: My experience with Mosaic Property it's been great If I call I get immediate answer If I have any question or issue they addres it right away Thank you
Experiencia fantástica: Awesome team great mgt company to rent from. Quick response when there is an issue.
Experiencia fantástica: As a renter the experience with property management is the make or break of quality of life in a home. The Mosiac team, especially Denny and Sandra, not just prepped the perfect home for us, but we're happy to communicate transparently and without delay on any question we could come up with. We are looking forward to a long-term experience with them! Highly recommend.
Experiencia fantástica: I've recently decided to work with Mosaic Property Management due to communication issues and slow response times from a previous company. I was dreading the process of switching to someone new, but choosing Mosaic was the best decision I could have made. Their professionalism, transparency, and service is outstanding. Onboarding was a breeze, communication and response times are amazing, and there were no hiccups at all getting up and running. Now I can trust that my properties are taken care of, and issues are being handled in a timely manner. I also appreciate the online portal, which is easy to use and intuitive. I highly recommend Mosaic.
Thank you for the wonderful feedback! Your trust means everything to us, and we’re proud to be your partner in managing and growing your rental investment.
Experiencia fantástica: My husband and I have had the pleasure of working with Mike and Sandra with the Mosaic Property Management. We were a bit apprehensive going into renting a house for the first time. We had alot of questions, but Mike was kind and patient and tried to address all of our questions. Sandra sent us emails, letting us know the progress, until a rental for our home was found. They of course, did all the necessary screening of the renter and all proper documentation. So happy with this group of people. Thank you so much. Happy to be working with them! Sincerly, The Barry & Debbie Wray
We truly appreciate your kind words and continued trust in our team. It’s a privilege to manage your rental, and we’re grateful for your 5-star feedback!
Experiencia fantástica: We just moved into our new rental home, and as we went about settling in, we discovered some items that didn't work. Late in the evening/early morning hours, I found the time to go online to Mosaic's very user-friendly portal and put in the requests for repairs. None of the requests were super urgent, it wasn't like we had a water leak or anything like that. They were mostly things you wouldn't notice until you are living in the space. I was surprised when, the next morning before 10am, my phone rang and it was the appliance vendor calling to schedule my repairs! Then I happened to check my email and realized I'd received an email from Denny 30 minutes earlier letting me know the status of my request and that I should be hearing from their vendor to schedule. They responded to me within an hour of their office opening for the day! As a renter, having something break or need repair always causes a bit of anxiety. Until you ask--and wait for the response--you never truly know what type of landlord/property manager you are working with. Well, now I know, and my anxiety is gone! Not only was I relieved to see their response, I was impressed with how QUICKLY they responded. I didn't even have time to give my requests a second thought. I'd barely had my coffee! Knowing they have me covered for minor stuff really reassures me that they will be there and responsive should anything major occur. I have to talk some more about their portal and just their use of technology and outstanding communication in general. From my first communications with them, they got back to me quickly regarding the availability of the property, I was able to view the property at a convenient time due to their use of an automated lockbox system, and Sandra answered all of my questions via text or email as I navigated the application process (my first introduction to their portal, which was very user-friendly). Sandra was equally personable and professional when I showed up to pick up my keys and had all of the documents and miscellaneous items (garage door openers, mailbox key) all neatly organized and ready for me when I arrived. She even gave me a few pointers about the HOA and where to get extra copies of my keys. Thanks Sandra! And now, after moving in, I have access to the portal where I can see my maintenance requests and updated status, and where I'll be heading in the next few days to pay my rent. So convenient. I'm no spring chicken, and this isn't my first rodeo in terms of renting here in the valley. This is, hands-down, the best and most impressive experience I have ever had moving into a new place. Mosaic manages a lot of properties here in Arizona. I saw a number of other suitable properties right in my preferred area on their site while I was looking at this one. If you are looking to rent a home here in the valley, I'd highly recommend you start your search right on their site. If I'd known about Mosaic before, I could have saved myself weeks of searching and waiting to hear back from landlords only to find out the property had already been rented. And I don't even want to think about the hundreds of dollars I could have saved on application fees. One of the reasons I applied with Mosaic is that I was reassured my application would be good for other properties if I didn't wind up with the property I first applied to. I'm not getting any kind of discount or compensation for writing what might be my longest review ever. I just think that when companies and their employees go above and beyond and provide outstanding service, they ought to be acknowledged and rewarded. I hope you get a chance to work with Mosaic Property Management because they really are a pleasure and have given me peace of mind.
Wow Sharon, thank you so much for taking the time to share your experience! Our team really appreciates it!!
Experiencia fantástica: Mosaic was very delightful to work with. Everyone I’ve worked with has been so nice, knowledgeable and very helpful. I would recommend Mosaic to anyone looking for a property management company!
Brianne, thank you for your 5 star review! The team really appreciates it.
Experiencia fantástica: Great experience with Mike and Sandra at Mosaic! They made everything so easy and we got a tenant the first week! Thank you Mosaic!
Diana, Thank you for your review, the team really appreciates it!!
Experiencia fantástica: I am a property owner who recently onboarded with Mosaic after two failed experiences working with property managers who fell short of expectations. In this competitive market, is it difficult to find a reasonably-priced manager who prioritizes prompt communication and a collaborative relationship with owners. We are only a few months into working together, but Mosaic has delivered on all expectations through onboarding and tenant transfer. Thank you Mike and the rest of the Mosaic team for acting as a trustworthy advisor, and delivering on your promise to do good work on behalf on your owners. Looking forward to our continued relationship!
Alec, Thank you so much for the 5-star review! We're thrilled you're having a great experience!
Experiencia fantástica: Our experience so far with Mosaic has been excellent. The house was in immaculate condition and they have been attentive to some minor landscaping issues in the yard. I would highly recommend renting from them.
Experiencia fantástica: Extremely pleased and highly recommend Mosaic Property Management to oversee your rentals. It has been nearly three years since we have been with Mosaic, and it is overtime that I write a review. In my experience to date, I see that they care for the tenant just as much as they care for the landlord in acting in a sense of urgency to have tenants issuers addressed. As a landlord, it is always nice to hear good news in that the tenant call reporting the refrigerator was not working, and Denny (Mosaic’s Maintenance Manager) found out that the refrigerator that was not working was in fact the tenants. This freed us of the financial burden. Apparently, the tenant moved their refrigerator into the house and moved our refrigerator into the garage, which actually voids us, the landlord, with financial responsibilities should our refrigerator stop working in the future. Again, Mosaic Property Management has been a gift and recommendation them for your tenant and property management services. Yolie L
Yolie, Thanks a ton for the glowing review! It means the world to us!
Experiencia fantástica: This management company has always provided outstanding service. The employees are knowledgeable, professional and always fulfill their tasks in a timely fashion. Their employees are always polite and patient when I contact them. I am glad I have Mosaic management handling my rental.
Experiencia fantástica: Mosaic Property Management has been amazing to work with! From the start, Mike J. made the onboarding process seamless, guiding me through every step with professionalism and care. He also came up with a great strategy—dropping the rent by $50—which helped my property get rented within two weeks, making it the first in the community available to be leased. Thanks, Mike J.! The team is incredibly informative, providing detailed updates and insights throughout the process. Their great customer service made everything smooth and stress-free. I highly recommend Mosaic Property Management for their expertise and dedication!
Thank you for your great review! The team really appreciates it.
Experiencia fantástica: I have rented from Mosaic for about six years and they have the most top notch maintenance team. . Denny is attentive and extremely professional. He will get your issue scheduled and taken care of as soon as possible. I’ve also contacted Nicole on the emergency maintenance team, and she is absolutely astounding. You will never hope to meet a better pair of professionals. They make you feel valued as a renter.
Thank you for taking the time to leave a review, the team really appreciates it. You've been great to work over the years!
Experiencia fantástica: 2 years ago, I was without a home as I abruptly left a bad situation. I was struggling to find a place to live bc I didn't have good credit and a recent bankruptcy. I called Mosaic and told them my situation and they were able to make magic happen and got me into a house. Now.. 2 years later, I am still a tenant with Mosaic but transferring to a new home! Sandra really is great! Thank you!!
Experiencia fantástica: I've been with Mosaic Property Management for many years. Being overseas, I have always, not some of the time, have never had any difficulties with Mosaic managing my property. Mosaic is an outstanding property management company who were recommended by my attorney many years ago. They have never failed me. The maintenance coordinator is truly professional. I thank you, Mosaic.
James, thank you for your review! You have also been a great client to work with over years. Cheers to many more!
Experiencia fantástica: Mosaic Property is great in handling any issues that may come up with the property or with the tenants. they went above and beyond to find the best deal for us for a service that was needed in our property with a great price. We very much appreciate their expertise and their Provisionality.
Experiencia fantástica: The entire process went smoothly and a tenant found in few days after listing. No issues so far, very satisfied
Experiencia fantástica: Property maintenance was handled very professionally and promptly! Appreciate the hard work.
Experiencia fantástica: Very quick & responsive on maintenance calls. My water heater started leaking early in the morning and they were able to get to it quickly
Hey Colton, thanks for taking the time to leave a review for us.
Experiencia fantástica: Sure! Here's a concise and positive review you can use: "We've had a great experience with Mosaic. They ensure a fast turnaround between tenants, keeping everything running smoothly. Their service is reliable, professional, and they genuinely do their best to take care of both the property and the tenants. Highly recommend!"
Experiencia fantástica: I have been a property owner with Mosaic for 15 years and they have been great. When I need new tenants they move quickly and were very helpful. What I like most is that they respond to feedback and work hard to fix issues. No company is perfect, but it is how you react and fix them that matters. Their pricing is also very reasonable. I would highly recommend using them.
Thank you for the kind words Nikki. It's been a pleasure working with you over the years!!
Experiencia fantástica: I highly recommend working with Mosaic. Their whole team is very responsive, professional, and knowledgeable. I purchased three different rental properties in the same week, and the Mosaic Team was on top of everything to get them listed for rent ASAP and secured great tenants very quickly.
Experiencia fantástica: Another fine job by Samantha Vincent and Denny Koble w/ Mosaic Property Management. They both coordinated to make sure that the HVAC in my rental property (managed by Mosaic) scheduled an affordable and effective "Tune Up", with a reputable local company. Thank you so much!
Hi, Michael. Thanks for your review. Glad to hear you had a great experience.
Experiencia fantástica: Mosaic Property Management has been managing our 6 rental properties for over 10 years and their entire team is very proactive, exceptional at their jobs, and they are enjoyable and easy to work with. I am fortunate to have Mosaic managing my rental properties. Thank you Liz, Denny, Sandra, and Samantha for all you do!!!
Chris, it's been a pleasure working with you over the years! Thank you for taking the time to leave us a review, the team appreciates it!
Experiencia fantástica: Mosaic Property has been a pleasure to work with. I am impressed and grateful of the attention and service that they have given me since day one. As new landlords they made the process easy and stress-free. Mike was exceptional in communicating and guided me through every step. Sandra was no different in providing updates on the applicant status. They both have made this a worry-free experience and I look forward to continue working with this trustworthy group.
Luis, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Experiencia fantástica: Mosaic Property Management is a first class Property Management company. We dealt with Mike, Sandra, and Denny. They are very quick to return your calls or texts, and were able to find tenants for our rental unit in a minimal amount of time. Within a week, they have surpassed our expectations. I would recommend anyone who is looking for a team who looks out for the owner and the tenants, to contact them for rental management of property, or to help tenants find a home to rent. They are exceptional and we are completely happy with the service they have provided.
Muriel, thank you so much for your review. The team appreciates really appreciates it!
Experiencia fantástica: We love our home, neighborhood, and property management! We've been renting with Mosaic for a short time but in that time they have been fast and responsive to anything we have needed and they were able to get us taken care of ASAP. Denny with Maintenance always addresses our concerns, is fast to respond, and always makes sure to have a solution. It has been great working with and renting from this company!
Experiencia fantástica: Years ago, I rented out my house in LA and learned all about the joys of leasing out my place: pilot lights, trash cans, wall paint color. blah blah blah. Now I lease a place through Mosaic and am struck. WOW, these people know how to treat tenants and owners. On the tenant side, they communicate in a flash and make transactions easy. I've never lived in a place so spotless and well cared for. As an owner, I'd totally trust Mosaic with a property of any type. They've scheduled the required inspections around my calendar and were very thorough in the initial inspection — that's what you want from a company managing your asset. So there you go. Look no further. Oh, and they're such nice people! - Riley
Experiencia fantástica: I enjoy working with Mosaic Properties. The staff are nice and they are prompt when addressing maintenance issues.
Experiencia fantástica: We just rented a property with Mosaic Property Management and they have been extremely responsive, helpful, and attentive to our needs. I appreciate their attention to detail and the peace of mind they provide. Our new home has exceeded our expectations! I highly recommend Mosaic Property Management to anyone looking for reliable and trustworthy property management services!
Experiencia fantástica: Mosaic has been amazing with our rental property. They make it seemless for me as an owner and have been great at keeping our property in great shape and happy tenants.
Hi Cara, thank you for taking the time to leave a review. The team really appreciates it!
Experiencia fantástica: If I could give it 6 stars I would. My brother and I have been tenants at Mosaic Property for almost a year now and we love it! I can confidently say the property management team is absolutely exceptional, especially Samantha she’s awesome! Sam is professional and courteous in communication, and she truly goes above and beyond to ensure we are comfortable and happy with our living experience! They are also incredibly responsive to any maintenance concerns that we’ve had! I highly recommend this community to anyone seeking a well-managed, hassle-free rental property. We will definitely be renewing!
Jonah, thank you for taking the time to leave us a review and thank you for being a great tenant as well!
Experiencia fantástica: Pretty responsive and understanding with scheduling. In a world of horrible property management companies, Mosaic has been pretty great for 10+ years.
Jerry, thank you for the review. You've been a great tenant as well!
Experiencia fantástica: The most professional and easy move in excpierence I've ever had, the communication here was phenomenal which is something that is incredibly important. Sandra was the best leasing specialist I've had the pleasure of working with. This property management company is awesome.
Maryjane, thank you for taking the time to leave us a review! The team really appreciates it.
Experiencia positiva: Long story short: There were several issues when I first moved into this apartment. It was upsetting and stressful. Mosaic acted very quickly to find solutions and resolve the issues.
Experiencia fantástica: I had the pleasure of working with Mike while looking into Mosaic. He treated me with extreme kindness and patience, even when I would take days to respond to simple questions. He was always communicating with me about the process with Mosaic and ensuring I understood everything. I couldn't have asked for a more professional person to represent a management company that I was going to entrust my home to!
Thank you very much for your review. Hope to see you again!
Experiencia fantástica: Since we've had Mosaic managing our property for the last 5 years, the burdens of being a landlord have been virtually non existent. In particular, the maintenance manager, Denny, has been phenomenal. He has always promptly responded to any inquiries we've had, as well as followed through with any maintenance issues that have come up. He has been excellent at coordinating tenants with vendors who need to come in to do repairs.
Experiencia fantástica: Mosaic Property Management has been excellent in managing our property, and we couldn’t be more pleased with their service. Denny, in particular, has been incredibly helpful with maintenance, always responsive and quick to take care of everything. Their attention to detail and professionalism have made the entire process smooth and worry-free. Highly recommend!
Thanks for the stellar review, Raza.
Experiencia fantástica: For over 15 years, I have had a great experience with Mosaic Property Management as a whole and the staff. I couldn't recommend them more! The staff is always very professional and are just great people to take care of my property as a rental. I appreciate the quality and work ethic they bring in every area. The staff, particularly Denny, the property services manager, is great to work with, and is always helpful and courteous, making the entire rental process smooth and stress-free. I would highly recommend them to anyone looking for a reliable property manager.
Thanks so much for taking time out of your day to leave us a review.
Experiencia fantástica: well what to say, I have been with Mosaic for many years and find all their services and care for my properties, excellent. Their staff, I found them to be one of the best in the industry.
Hi, Foster. Thanks so much for taking the time to write us a review.
Experiencia fantástica: I have used Mosaic Property Management For over 6 years, and they are consistently professional, expert at running our property and creating a wonderful living environment for our tenants. Mosaic is the only company I would use to manage our property.
Hey Linda, Thank you so much for taking the time to leave us a review!! I’ll make sure to show the whole team. Thanks again.
Experiencia fantástica: I've been a real estate investor for over 40 years and have been using Mosaic Property MGMT for the last 15 years on multiple properties I own. They have been a company I can always count on to handle anything that comes up. I don't write a lot of reviews, but for this company I can't say enough great things about them. This is a no brainer.....hire them....you will have no regrets!! They will look after you and your property with great care and professionalism.
Hi, Greg. Thanks for your review. Glad to hear you are having a great experience. It’s been a pleasure working with you the last 1.5 decades :)
Experiencia fantástica: Really liked Mosaic’s team, not only helpful but also resourceful. I had quoted myself and far more expansive for the work, definitely a trusted partner!
Thanks for the stellar review, Vivian.
Experiencia fantástica: Mosaic Property Management has been great and very easy to work with in my first year with them. As an owner the portal on their website makes paying for any repairs and finding documents seamless. Denny Koble and the rest of the Maintenance team are on top of everything and prompt with your every need.
Experiencia fantástica: Proactive, professional property management. The team at Mosaic have great people with reliable processes to take care of homes and tenants.
Thanks for the review, Kevin. The team really appreciates it!!
Experiencia fantástica: I am thrilled to share my experience with Denny, our exceptional Property Services Manager. His **attention to detail** is unparalleled, ensuring every aspect of property management is meticulously handled. Denny's **passion to help** shines through in every interaction, making us feel valued and supported. His **deep knowledge** about his work is evident, providing us with confidence and peace of mind. Denny's **coordination skills** are top-notch, seamlessly managing tasks and projects to our complete satisfaction. We are incredibly pleased to have him as our property manager. If you're considering this company, I highly recommend giving them a try. You won't be disappointed!
Thanks so much for taking time out of your day to leave us a review. We appreciate it!
Experiencia fantástica: Mosaic has been managing a patio home property for me for 17 years and I couldn’t be happier with the quality of renters they get and the quick response on maintenance and repairs. When issues come up they research and provide reasonable options. I’ll be a lifelong client.
Hi, Linda. Thanks so much for taking the time to write us a review.
Experiencia fantástica: UPDATE Aug 1, 2024: Mosaic CONTINUES to be excellent in communication, customer service and responsiveness! I highly recommend - very happy! Mosaic is an AMAZING property management company. We don't live in state, and are so thrilled to have found a team that handles our needs so promptly and professionally! Communication is always excellent (this is not an exaggeration!) and we are always kept well-informed. A special shout out to Denny in maintenance -- he is super knowledgable, very responsive and even tries to save us money on repairs!
Experiencia fantástica: So thankful for Denny, the Property Services Manager!! He was crucial in getting our HVAC unit replaced in our rental home in a timely and effective manner. He worked with the HVAC company, the homeowner, and us to make sure we had some form of AC after it went out completely overnight. So thankful for his understanding and compassion. I recognize that his role can be difficult and stressful but thank you Denny! You are awesome and our whole house appreciates you!
Thanks for the stellar review, Ashley
Experiencia fantástica: We have been tenants of Mosaic Properties for a little over two years. We recently had an issue with our AC not working and temps were hitting 110+ degrees. We turned in a maintenance request and our AC was fixed in less than 12 hours! Thank you for amazing service!!!
Thanks so much for your review!!! I'll make sure the maintenance team hears about it!
Experiencia fantástica: Mosaic is by far heads above all of their competitors. They took over a challenging task from my former property manager, which was totally inequipped to rise to the challenge. Thankfully Modaic Very well best I’ve ever had was very well equipped and performed flawlessly in releasing 12 vacancies and multiple renewals that came up while they managed the property. I was in the process of selling my last apartment building prior to retiring, and they exceeded all of my expectations. All members of their team excelled in their particular job functions to make my experience, the best I’ve ever had. I highly recommend Mosaic. Darell Schmidt Urban Falls, Phoenix, Arizona, Arizona
Darell, thank you for taking the time and sharing your experience with us. The team really appreciates it!
Experiencia fantástica: Their properties go fast! I haven't gotten a chance to rent with them yet but I have toured a property and the upkeep was amazing! And unlike other property management i see that Mosaic doesn't have a bunch of additional monthly junk fees for things like smart home and AC filter delivery etc.
Thank you very much for your review. Hope to see you again!
Experiencia negativa: I've been a guest in rentals that Mosaic Property managers, and I can tell you they have ZERO standards for maintaining their homes in a healthy or maintainable environment.
Experiencia fantástica: If you have a house you want to rent no better property management company than Mosaic. They spend so much time making sure you are comfortable and happy with your home being rented. Sandra and Denny are fantastic. We didn't have the greatest tenant and they would always be on top of things making us feel comfortable living on the other side of the country. I would 100% recommend them to anyone. Great people, and easy to work with. They truly care about your home and treat it like it is yours. Sounds good.
Hi, Joe. Thanks so much for taking the time to write us a review.
Experiencia fantástica: I've been with Mosaic for almost 10 years now and have been very happy with their service. Denny the property services manager is very responsive to my questions and concerns. He always goes above and beyond.
David, thank you for taking the time to submit your review! Denny and the team really appreciate it!
Experiencia fantástica: As a landlord that's been through many property managers, this is the only company that I would recommend. They were incredible. Exactly what you want out of a PM, and made my rental investment truly passive for me. I wish I could bring them along into my future endeavors.
Hi, Billy. Thanks for your review. Glad to hear you had a great experience. The team appreciates you taking the time!
Experiencia fantástica: Sandra is amazing. She keeps me up to date and manages all the problems that possibly arrive, very pleasant to deal with. They answered ALL my many questions. They said they would find a renter within two weeks and they did! I will definitely use them again!
Belinda, thank you so much for taking the time to leave a review. The team really appreciates it!!
Experiencia fantástica: Mosaic Property Management is the best management company out there- they are responsive and professional, excellent customer service. I highly recommend them if you looking for a place to rent or if you own a property that you would like to rent out.
Marianna, thank you for taking the time to submit a review. We really appreciate the feedback!
Experiencia fantástica: Mosaic Property Management has assisted me in my investment property needs since 2021. The staff there, including Liz, Cristy, and Denny, are professional, responsive, extremely knowledgeable, and accessible. They go above and beyond, which adds a personal touch to things, making the experience less transactional and more like you have a team working with you to help you succeed in managing your investment. I recommend anyone looking for property management assistance in the Phoenix area to choose Mosaic.
Experiencia fantástica: Top notch property management! They are pros in everything from sourcing vendors for repairs, finding amazing tenants and taking the stress out of all aspects of management. I would highly recommend them for not only property owners but for renters looking for a top notch leasing company. Keep up the great work!
Josh,
Thanks so much for taking time out of your day to leave us a review.
Experiencia fantástica: Excellent service, Denny and team is very quick to respond and resolve issues. I feel safe knowing my needs are set as a priority while I rent this home.
Vlad, thank you so much for your review. The team really appreciates it.
Experiencia fantástica: Hey everyone! I recently had the pleasure of working with Mosaic Property Management, and I can't recommend them enough. They were incredibly helpful throughout the entire process, from finding the perfect rental property to working with me on my deposit. Their team was professional, knowledgeable, and Cristy always went above and beyond to ensure my satisfaction. I give them a solid 5 stars for their exceptional service!
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