The Martino Group

Experiencia fantástica: Pete was able to help my maintenance problem. Shoutout to him!

Experiencia fantástica: Edwin saved my oven!! My oven was burning everything. Edwin came in figured it out very quickly and ordered the part. As soon as the ice week cleared the part showed and he fixed it. Thank you to Edwin.

Experiencia fantástica: If every apartment complex had a maintenance guy like Pete, we’d all complain a lot less. He shows up on time, fixes things properly, and doesn’t leave a mess behind (which is a small miracle). Professional, respectful, and clearly knows what he’s doing. Five stars without hesitation. Keep up the great work Pete!!

Experiencia fantástica: From commercial to residential Dennis in Maintenance is great @ TMG.

Experiencia fantástica: Big shout out to Dennis in maintenance for Power Washing around the dumpster area @ H2.

Experiencia fantástica: The PMs at 712 lofts were done well by Dennis in maintenance!

Experiencia fantástica: Dennis in maintenance replenishing the breezeways at east end is much appreciated.

Experiencia fantástica: Dennis is a hard worker and the Martino group has great curb appeal

Experiencia fantástica: Tommy, Was very courteous and professional. He fixed my issue correctly, the first time. I really appreciate not having to make a second call for something that wasn’t fixed correctly. Thanks Great job.

Experiencia fantástica: Pete Alcantar is such a professional, very nice and very friendly and very knowledgeable in his job.

Experiencia fantástica: Pete was very friendly and advised me that I had unknowingly purchased the wrong kind of filters for my HVAC system. He kindly showed me on his phone which ones to buy for the system to operate properly without the unit freezing up!

Experiencia fantástica: dennis in maintenance was well appreciated for the rapid response in repairs at the martini group

Experiencia fantástica: Dennis was really helpful shoveling the snow at the entry doors here at 311 E. Hickory

Experiencia fantástica: Dennis in maintenance is well appreciated picking up grounds at the 712 lofts!

Experiencia fantástica: I appreciate Dennis in maintenance installing Cig. Receptage at 712 Lofts.

Experiencia fantástica: I appreciate Dennis in maintenance Power Washing the dumpster at H2, I'm happy to be here.

Experiencia fantástica: I loved the Martinos group properties, they are well kept. Dennis at the maintenance company is a hard worker.

Experiencia positiva: Edwin from Martino’s maintenance team is wonderful. He’s very attentive, communicative, and made the overall experience great.

Experiencia fantástica: I’ve been renting for the past 10 years and moved every 2 years so I have a lot of experience and renting from the Martino group has been so much easier than renting from anyone else. Their maintenance team is especially speedy and helpful. SHOUTOUT TO EDWIN!!! He fixed my washer so fast!!

Experiencia fantástica: I’ve rented from the Martino Group for roughly two years now and haven’t had a single issue with my experience here. We’ve had a few minor maintenance issues (happens everywhere), but Edwin went above and beyond in fixing our problems extremely quickly!! I would highly recommend renting from Martino to any friends/family. 10/10, love living here.

Experiencia fantástica: Truly wonderful and knowledgeable staff Lindsay is always very helpful and quick to respond

Experiencia fantástica: Over many years our carpet cleaning company has had numerous dealings with the Martno maintenance office. They have always been prompt, helpful, and professional in their responses to our questions or needs to get the jobs done. We usually have dealt with Lindsey, she has always been quick to return our calls or answer any questions we had. She is very knowledgeable and professional at getting the properties up and ready for the new tenants to move in. The Martino Group is a great company to have the pleasure to do business with. Thank you

Experiencia fantástica: The Martino Group is a top notch company. I recently interacted with Lindsey Skelton and she was responsive, professional and went over the top to help me.

Experiencia fantástica: Lindsey is very professional and a pleasure to work with!

Experiencia fantástica: I wanna give a shout out to my apartment complex. I haven't lived here long but they seem to be on top of their renters. Lindsey has to help me with a maintenance request. She heard me when I called. Reassuring that her guys would take care of me. Then followed up with me once the request was complete. I hope to never have another maintenance request. But if I do I hope it is her and her company that makes it better! Im so happy to rent from them!

Experiencia fantástica: It has been a pleasure working with Lindsey. She is professional, respectful, and easy to communicate with. We truly appreciate the ongoing partnership and look forward to continuing to work together.

Experiencia fantástica: I’ve been renting commercial property from Martino Group for 15 years. They have always taken care of all my needs. Recently, I had a leak in my ceiling. It happened at 5 o’clock. Tommy (maintenance supervisor) got things going on his end immediately. Pete (maintenance) was at my place promptly. He was there for several hours. He was also back in the morning repairing and replacing lights. He is always pleasant and responds immediately with any questions or needs I have. Thank you Martino Group, You managed to keep me working during Christmas time which is a Christmas miracle in itself. Lol

Experiencia fantástica: I have lived in a Martino group apartment for about six months and have had a pretty great experience so far. There are little minor imperfections with the property, but overall it's well maintained and things get fixed quickly. I just put in a work order to get a window fixed, and I even specifically wrote that it was low priority, but the repairman Pete came in and fixed it probably within about 2 days. I was surprised they came in and did it so quickly and did such a good job even though I specifically said it didn't matter much. Pete also was a generally friendly dude to interact with.

Experiencia fantástica: Dennis is very helpful picking up grounds at 616 Eastend.

Experiencia fantástica: Cindy helped my boyfriend and me find our apartment and we honestly couldn’t be happier! She made the whole process easy and was such a joy to work with. Big shoutout to Michael and Dennis too—they were awesome with maintenance. Michael fixed a sink leak super quickly, and Dennis knocked out a bunch of my tickets all in the same day. Both of them were so friendly and professional, and it made everything stress-free. We really love our home

Experiencia fantástica: Michael is such a professional help. He continues to eagerly assist us with any maintenance issues we may have. Michael is our first choice when it comes to handling any work orders. Thanks Mike!

Experiencia fantástica: Their maintenance crew is top notch Edwin went above and beyond to help me get back into my house when my door knob malfunctioned.

Experiencia fantástica: Cyndi was an excellent agent who helped me secure my one-bedroom apartment. She was very responsive and supportive throughout the entire process.

Experiencia positiva: the moving in process was super simple with cindy. she answered all my random questions i had about moving in and apartments. definitely recommend her if you have a choice of who’s your agent.

Experiencia fantástica: I just moved in, and everything has exceeded my expectations. What a wonderful experience! Cindy is super helpful and quick to respond, she truly makes life easier.

Experiencia fantástica: We have been in our apartment managed by The Martino Group for over a month now and have been really pleased with the decision to move here. The neighbors, neighborhood and location are great. We worked with Cindy as our agent and she went above and beyond on multiple occasions throughout the process.

Experiencia fantástica: We had to decide to get an apartment for our college student as there were no room in the dorms. We were a little apprehensive as we just didn't know what to expect. Cindy walked us through the entire process with ease. She encouraged us to reach out to her and she got back to us in a timely manner. We appreciate Cindy so much.

Experiencia fantástica: Great properties and the excellent staff are always on top of maintenance. I call Lindsey and she gets it done with the quickness! Thanks for being so awesome y'all.

Experiencia fantástica: Michael came to my apartment for maintenance today. He was very professional and gave sound advice about air filters, and upkeep of the apartment. He was very customer service oriented, and I could tell he was glad to help. Just wanted the Martino Group to know That they have exceptional employees! Thank you very much Michael!

Experiencia fantástica: Edwin was extremely helpful in fixing the heating element in our dryer

Experiencia fantástica: Micheal was great. Got here way sooner than I even expected in the morning and fixed all my issues

Experiencia positiva: Michael with the Martino’s maintenance team is WONDERFUL. He’s really attentive, communicative, and overall a nice guy. The H-Squared apartments, in general, are a nice place to live. We’re in our second year living here and love the convenience and staff.

Experiencia negativa: Pretty useless as landlords; serving only their own interests. The apartment itself was very nice - centrally located in Denton. Issues were a) incredibly loud and obnoxious neighbors, upstairs - which, after many complaints, the landlords did NOTHING, and b) nit-picky billing on every single ridiculous issue, including a $500 (!) water bill at one time because the water meter "mysteriously" did not work. (Needless to say, we ended up having to pay this mysterious bill, which after we noticed it "mysteriously" reverted to the normal amount). The staff was unresponsive many, many times. A big corporation where no one takes responsibility and hides behind email and bureaucracy. So, all in all, a very nice building and well-kept up as a rental, but the staff and support were less than zero, with lots of charges that favored them and little help when we needed it. In sum, a very non-responsive and self-centered management company that owns a very good property in Denton. Landlords are never very good, and this one is subpar.

Experiencia fantástica: Pete A. has done such a great and effective work every time he comes to my apartment. He also displays a very friendly and respectful attitude towards me and my family when he is here. He has been of great help.

Experiencia fantástica: Am happy with Michael service and would gladly recommend him for any apartment maintenance or repair needs.Michael was a good, trustworthy, and reliable man.

Experiencia fantástica: 616 East End Lofts I've been a resident here for 3 years. Michael came by as I had an issue with my power. He did the troubleshooting and explained everything he was doing. He said he never had a problem like this, but wasn't going to leave until we had full power He went outside and all of a sudden, I had full power! He came back in and said it was the main breaker outside. I wasn't who was more excited me, or him! I want to thank the Martino Group for Michael!

Experiencia fantástica: Michael has been awesome every service request has been completed with skill and professionalism.couldn’t ask for a better performance.

Experiencia fantástica: I appreciate The Martino Group team at 1509 Center Place. Especially Dennis Ramirez from the maintenance department for walking the property to make sure everything up to par, and sweeping up the broken glass around breeze ways, to protect our little fur babies.

Experiencia fantástica: Great service! Dennis Ramirez came by and fixed my AC on 4th of July! He was fast and efficient

Experiencia fantástica: I appreciate the maintenance team at 1616. Dennis was especially helpful with ensuring we stayed cool while working on the roof top.

Experiencia fantástica: Thank you to Edwin for helping with the maintenance, he was super knowledgeable and was able to fix everything quickly and effectively. I hope that he can come back to fix our future repairs!

Experiencia fantástica: Big shout out to Martino Group and Pete... our AC stopped working in middle the night , contacted Martino Group and they sent help right over. Pete was great , he got us all fixed up and AC back working!! Thank you so much.

Experiencia fantástica: Lindsey was great at making sure our work order was processed in a timely manner and had someone out right away. She's definitely the go to for getting things done.

Experiencia fantástica: I had a great experience working with The Martino Group. Chris’s professionalism and friendly demeanor made what could have been a stressful experience feel seamless and well-managed.

Experiencia fantástica: I can’t speak highly enough about Chris Morales and the outstanding service he provides through The Martino Group. From day one, Chris has gone above and beyond with professionalism, attention to detail, and genuine care for the people he serves. If you’re looking for someone reliable, knowledgeable, and personable, Chris is your guy. Highly recommended!

Experiencia fantástica: Very professional management. I'll be moving out of state soon but my time here has been wonderful. Thank you Lindsey for always taking my concerns seriously and handling maintenance requests quickly.

Experiencia fantástica: Hi, I just stopped by to congratulate Miss Caro at the front desk. She always had a wonderful attitude and a smile on her face. It's obvious she enjoys her job.

Experiencia fantástica: Lindsey S is absolutely amazing! Timely repairs to any issues I've had and great communication skills!

Experiencia fantástica: Working with the Martino Group has been one of the easiest, most pleasant experiences. Carolina was ready to help any way possible and has made this experience very smooth for us.

Experiencia fantástica: Excellent costumer service, loved the martino group!! Carolina made the process easier and quicker, she makes sure to always give the best service and is very patient. A Phenomenal and professional team!!

Experiencia fantástica: I want to thank Lindsey S for always taking care of our maintenence needs. Absolutely the best to work with. Very understandable and considerate person.

Experiencia fantástica: I was looking for an apartment in Denton, and needed some help since I'm not from around here. Cindy at Martino was great. Really responsive, really paid attention to things I said I was looking for, and toured me all over the place until basically every viable option was exhausted. Coming from a part of the country where real estate agents act like they're doing you massive favor - and grudgingly - by letting you take up their valuable time, I was almost embarrassed by how hard Cindy worked on my behalf. Highly recommend!

Experiencia fantástica: Edwin is the best maintenance man on the planet, so kind and helpful and always knows what he’s talking about! Thank you so much Edwin XO -#404

Experiencia fantástica: Whether it's a gas stove issue or any plumbing issue, I've had Edwin visit my apartment, and I was very satisfied with his service. He's punctual, professional, and courteous throughout the visit. The issue was diagnosed quickly and fixed efficiently. He also took the time to explain what the problem was and how it was resolved. The work area was left clean and tidy, which I really appreciated. Overall, I’m happy with Edwin's service and would gladly recommend him for any apartment maintenance or repair needs.

Experiencia fantástica: Wonderful property! Maintenance is fast and gets the job done. Thanks Lindsey for keeping me updated on my work orders!

Experiencia fantástica: 5 stars ⭐⭐⭐⭐⭐ I’ve lived here for over a year now, and I honestly couldn’t be happier. From day one, the staff has been friendly including Nikita he’s been great, helpful, and responsive to any requests  (which have been few and far between, thankfully). The community is always clean and feels safe, and I love how quiet it is at night—it really feels like home. The location is perfect—close to everything I need but still tucked away enough to feel peaceful. I’ve met some great neighbors here too, which is a big plus. If you’re looking for a comfortable, well-managed place to live, I highly recommend it!

Experiencia fantástica: Resident Testimonial – East End Lofts As a current resident of East End Lofts, I would like to take a moment to formally recognize Nikita Shimon for his outstanding service and responsiveness to resident needs. Nikita consistently demonstrates a high level of professionalism and dedication to our community. He responds to requests in a timely manner and shows a genuine commitment to improving both individual units and the shared common areas. It is evident that Nikita takes pride in his role and strives to create a positive living experience for all residents. His proactive approach and attentiveness are truly appreciated and contribute significantly to the overall quality of life at East End Lofts.

Experiencia fantástica: The Martino group has been great in these last couple of years working with them. Nikita in particular has been in our corner and is always responsible, attentive and professional. Thank you for taking care of us, Martino Group!

Experiencia fantástica: This is a great place to live, I just currently moved in and Nikita was awesome!! He is very detail oriented and help me through the process of moving in, he made it seamless. Again thank you to this great team, I believe I made the right choice moving here!!

Experiencia fantástica: Living here has been a great experience, everything runs smoothly, and any issues get handled fast. Nikita is always on top of things and makes sure everything’s on point. Definitely recommend!

Experiencia fantástica: We loved working with the Martino Group! Carolina made the process quick, easy and she was very committed to providing the best service possible. I would most certainly recommend this property management group. This team is highly professional!

Experiencia fantástica: I can stay with confidence that I had a great experience with the Martino Group, they went above and beyond to help me find the perfect home. They made every step of the process smooth and stress-free. Carolina was very patient, communicative, and helpful in answering my questions. If you’re looking for someone to trust, this is the team.

Experiencia fantástica: I wanted to come on here and say what a pleasure it was being assisted by Carolina at the front desk, she was quick to respond and resolve my concerns and requests. I know I can count on the Martino Group to achieve my needs. 10/10 recommend.

Experiencia fantástica: Working with Chris has been great, super helpful. Very knowledgeable and did not miss a step when answering my questions.

Experiencia fantástica: I had a great experience with the front desk lady Carolina, she was very professional, helpful, and efficient. I highly recommend this property management!

Experiencia fantástica: Wanted to take time and say I’ve dealt with Chris and he’s been great to work with. Super responsive, helpful, and always takes care of things. Highly recommend this property management!

Experiencia negativa: I would not rent from this company. I live at Epic Apartments and the last few months the quality of the place has SIGNIFICANTLY decreased. I’ve lived here since 2018 and it was great for several years. Lately we have no working treadmills, haven’t had a working CLEAN pool since last July and the office and maintenance staff could not care less about the way the property, amenities and grounds look. When issues are brought to their attention they dismiss them or say they are “being forwarded to management.” I have called corporate several times about this and have asked to speak to someone about issues with our property and everytime they cannot do anything to help and send us back to the office staff that does nothing to address these concerns. They claim we have to speak to the property manager and they don’t “manage the residents” here yet our monthly rent payment goes to this company. A pool is the main amenity of this complex and it hasn’t been working since last summer. It would be lovely if this property management company would pay a professional company to upkeep the pool instead of having unqualified people continue to not clean the pool to “The Martino Group standards.” I used to love this company and property but as of late they have zero customer service and don’t care about their residents or their property.

Experiencia fantástica: Been living in Martino Group apartments for about four years now and have never had any issues with maintenance. Today was no exception. Edwin got the dishwasher up and running again with no fuss. Fantastic work.

Experiencia fantástica: Excellent Maintenance Experience with Edwin I had a fantastic experience with a recent maintenance request at my Martino Group apartment. Edwin, the repair technician, was professional, and extremely courteous. He completed the work efficiently and took time to ensure everything was done right. I appreciate his positive attitude and respectfulness. Thank you Edwin for your excellent service!

Experiencia negativa: Abigail was easy to talk to and replied quickly. Application process was a breeze update: it’s been a few years since i moved (thank God). Totally forgot to update my review, but long story short, dealing the Martino Group was a nightmare one they lock you in. I understand most property management groups are money hungry, but these folks were just that. Once I moved, anything ‘martino group’ was a no-go. They do have nice properties, so they have that going for them. 1 star for the properties & another for the application process. That’s all.

Experiencia negativa: Caution✋ – Serious Building Foundation Concerns The building has significant foundation issues, which have led to large cracks in the walls and difficulty closing doors properly especially apartment main door . I’m genuinely concerned about how safe it is for people to live in this condition. I reported the issue to the maintenance, but it took 2 months to get a response. After multiple follow-ups (3–4 attempts), I was told that the problem will remain as-is due to the foundation issues, for twice we got locked in. Be careful don’t be the next This is a serious safety and habitability concern, and I strongly urge immediate action to address the structural problems before they worsen

Experiencia negativa: Called to inquire about hickory street lofts and the man who answered had the nastiest attitude about asking for pricing. Won’t be renting from them because not you being pressed about doing your job

Experiencia negativa: Couple of things that didn’t sit well with me…first of all don’t rent a parking spot under the canopy…they don’t tell you that it’s part of the lease and you can’t cancel and revert back to a normal parking spot till it’s time to renew you lease so you are stuck paying the rental fee till it’s time to renew…second was they lost the spare key to my apartment (again they lost not me) I didn’t change the locks or change them in any way but I get an email telling me if I don’t hand deliver a key to their office by a certain date I’m going to be charged for every day past that deadline…now how are you going to charge me for something I had no direct responsibility for losing…I told them I was happy to set a time to meet up at the apartment and they could take the key I have make a duplicate and bring me back my copy…fair right! Since I didn’t have anything to do with there mismanagement of the keys…but I was told I had to bring them my key or else…I did as they ask but regretted my decision…update….they responded with the same cookie cutter response they give everyone on here…but they missed the point of my issue…I shouldn’t have to hand deliver a key to your office when the issue isn’t a result of something I caused…you should accommodate me since I’m a paying customer…I hope you can see the issue here and it’s not because sometime your key stops working and you need to make a new copy….its you basically demanding I bring you a key when you should of came and picked it up made yourself a copy and brought my key back to me. Also today as I’m updating this 5/31/2024 my lease is up on 6/13/2024 so I moved out on 5/1/2024 so I’ve been paying rent for a house and a apartment since that date…I don’t have a problem with that it was my decision and responsibility to meet my obligations and I will….here’s my new issue…I logged on to the portal to make my final payment and I’m locked out and can’t make my final payment….so I call the office and they inform me I have to make final payment with a check (which I haven’t had in three years) so I either have to go get a money order or cashier check which both cost additional money to do…then mail the check or hand deliver it…they don’t care about anyone but themselves…if they cared they’d correct these issues and not make the same cookie cutter response to every issue….check out their answers to every single complaint the same almost exact response…do follow up with a response that matters and what your doing going forward to correct these issues…if management can’t do something that simple then you need new management!

Experiencia fantástica: Maintenance Review only: Edwin was professional and went above and beyond in making sure the kitchen sink was repaired. A/C repairmen in the past have been professional and responsive as well.

Experiencia fantástica: This is a review of a maintenance call about the front door key sticking in the lock. Edwin showed up promptly and was nice and professional. He replaced the lock and even made it so I could use my old keys with the new lock. Thanks Edwin!

Experiencia fantástica: I recently had the pleasure of having Edwin, a maintenance professional, attend to an issue with my dishwasher. Right from the start, Edwin impressed me with his punctuality, arriving exactly at the agreed-upon time. His professional demeanor and friendly approach immediately put me at ease. The most remarkable aspect of Edwin's service was his technical expertise. He quickly diagnosed the problem with my dishwasher, which had been a persistent annoyance for some time. His explanation of the issue was clear and understandable, even to someone with limited knowledge of appliances like myself. This level of communication is rare and highly appreciated. Edwin's efficiency in fixing the problem was nothing short of amazing. He worked swiftly and methodically, ensuring that everything was functioning perfectly before he considered his job done. The area was left clean and tidy, reflecting his respect for my home. I was also impressed by the range of tools and spare parts he had on hand, which meant that there was no need for a return visit! Edwin is a badass.

Experiencia negativa: At first they were great. After moving out 3 years ago we received a collection letter for 700$ today! Lived there for 2 years and when we moved out we left the duplex immaculate. We have always taken care of places we have had to rent as if they were are own. They did send a statement saying that we owed the amount. I sent an email letting them know that I would not be paying that and if needed they can take the deposit! Then I was told that our deposit needed to cover cost of painting the duplex! We all know paint is not that much! The communication is horrible and all of their responses of “we’d like to talk to you and apologize just reach out to us” or we can’t seem to find your name is ridiculous! I’m sure I will be receiving one of those reaponses! Just beware of this place and their office staff!

Experiencia fantástica: We have some problem with oven , so the martino group send the maintenance person his name is Edwin, he is calm and dedicated to his work. We appreciate him to resolve our problem Thank you Edwin and martino group

Experiencia fantástica: Edwin in maintenance is really fantastic. He arrived to correct my issues in a timely manner and was absolutely pleasant to interact with. He’s a great asset to TMG!

Experiencia fantástica: We've lived in the Talon II complex for a little over a year now and have very few complaints. Management has been very accommodating and understanding of our unique needs. For example, my spouse frequently uses a wheelchair due to health challenges - when we asked management about the possibility of getting a disability parking space, they immediately accommodated the request and the sign was up within a few days. That aside, the maintenance workers are always prompt and helpful in our experience, and the actual apartment is comfortable and spacious for our needs. The proximity to UNT campus is also incredible (I'm a student and instructor on campus); I can easily walk there within 10-15 minutes depending on which building I need to get to. All in all, we're really happy with our time here. We'll probably only be in Denton until I graduate, but we really don't feel the need or desire to move anywhere else. The Talon II is perfect for us and what we need right now. Definitely worth checking out if you're looking for something cozy, well-maintained, and close to UNT!

Experiencia positiva: I have been with this management group since 2015 at 2 locations from an apartment to an duplex home. Recently my toilet was leaking when earlier that day, Tom of maintenance was here for an filter inspection. Using their online repair service, Tom called me from work to inform me that he is on his way back. The toilet had to be completely replaced. Even though we had another bathroom, he went that same day to pick up, install and removed all debris carefully before I made it home before work at 6pm. Thank you so much!

Experiencia fantástica: I have been a resident at Talons, located at 2105 Stella St., under the management of the Martino Group, and I must say my experience has been nothing short of exceptional. From the very beginning, I was impressed by the outstanding condition of the apartment when I first leased it. The property was in impeccable shape, which reflects the care and attention to detail that the Martino Group puts into maintaining their properties. What truly sets the Martino Group apart is their remarkable service. Whenever I've encountered any issue or needed assistance, they have been incredibly responsive. Their team is not only quick to address problems but also very effective in solving them. It's a relief to know that any concerns are taken seriously and resolved promptly. Living at Talons has been a delightful experience, thanks in large part to the Martino Group's dedication to providing a comfortable and well-maintained living environment. I wholeheartedly recommend their services to anyone looking for a hassle-free and enjoyable renting experience. Kudos to the Martino Group for their excellent work in property management.

Experiencia fantástica: I needed a single-bedroom apartment fast and 1509 was one of the top choices regarding both price and the condition of the apartment itself. There were minor issues upon moving in but all issues were fixed immediately by maintenance which I greatly appreciate. If you are looking for a single bedroom, Martino Group is the way to go!

Experiencia fantástica: I recently had the pleasure of residing in this fantastic apartment for three years, and my overall experience was amazing. From the moment I stepped in, I knew I had found a comfortable and stylish place to call home. Its located near the university and exactly at the same place I like. Whenever there is some maintenance issue they also come immediately to assist the issue properly. Everything is perfect with the Martino Group Apartments. Thank you for all your service.

Experiencia fantástica: I love the Martino Group! This is my second time renting from them and they have always been very responsive with my work orders and are fast at getting it fixed. Very friendly and professional!

Experiencia fantástica: I've been with The Martino Group for 5 years now and they have been so great!! Minimal maintenance needs, but when I do have an issue they are very prompt in helping resolve it!! The entire staff is so nice and helpful! Definitely enjoy living in this property!!

Experiencia fantástica: Title: Three Years of Exceptional Living Experience at Talon Apartments I have been a resident at Talon Apartments managed by the Martino Group for approximately three years now, and I couldn't be more pleased with my experience. From the moment I moved in, I was greeted with professionalism and a sense of community that has remained consistent throughout my time here. One of the standout features has been the proactive and efficient maintenance team. Any issues or repairs that have come up were dealt with swiftly and to a high standard, often exceeding my expectations. It's a relief to know that you're in good hands when it comes to maintaining a quality living environment. The staff in the Martino Group is exceptionally helpful. They have always been available to address any concerns or questions that I have had, and have shown true care for the well-being of the residents. They are not only prompt with their responses but also go above and beyond to ensure that every experience is a positive one. The apartment units themselves are well-maintained, and the communal facilities are always kept clean and in good order. There is a real sense of community here that I truly appreciate. Overall, my time at Talon Apartments has been a great experience, and I couldn't recommend it more highly. Hats off to the Martino Group for providing such a wonderful place to live!

Experiencia fantástica: I had an issue about my patio about a month ago. I contacted the Martino Group management staff and they were extremely nice! They listened to my problem and resolved it immediately! Excellent customer service!

Experiencia fantástica: I’ve had nothing but positive experiences with Martino Group for the two years I’ve been at my apartment! The property managers have always been super responsive any time I’ve needed help! Definitely recommend their properties!

Experiencia negativa: I've been living at H Squared for the past year, and while the exterior looks nice, the units themselves are a disaster. After moving in, the apartment was _dirty_. Vents were caked in dirt and dust, fan blades showered the apartment in dust when turned on, etc. I had to go through and deep clean the entire unit the week I moved in because my allergies were so bad. I've had frequent issues with my washer/dryer not working, and the closet they're in doesn't even fully close. The washer is extremely loud, so I can't sleep or work from my bedroom while it's running. My bedroom and bathroom don't have doors. There's a door to what Cindy condescendingly described to me as an "ensuite" but there's no separation between my bedroom, bathroom, and washer/dryer. While sitting at my desk, I can look at myself in the bathroom mirror - it's weird and kinda gross if you think about it too much. Not to mention the awkwardness when I have guests over. Management is generally very unprofessional. The floor plans on the website are wrong, and at this point the only reason for this I can come up with is to deliberately misrepresent what the apartments look like. They regularly tell me that they're sending people to my apartment, only to never send anyone at all. They also won't tell you when maintenance is coming to your apartment - the most notice I've gotten is 10 minutes. Lots of weird lease conditions, such as replacing your own AC filter (I have toured a LOT of apartments and this has NEVER been a stipulation). They sent 20 pages of extra lease rules that I was "required to sign before move in" 3 days before my lease started - even though I signed the lease 3 months prior. Cindy "conveniently" filled in all the initial lines for me, which feels borderline illegal. The key takeaway here is that I generally don't expect The Martino Group to act in good faith when dealing with tenants, and fully expect to be charged with a couple hundred dollars of nonsense fees when I move out because I stood up to their nonsense a few too many times. Management: I'll bump you up at least a star if you do the bare minimum and update your online floor plans like you promised when I moved in.