Slatter Management Services Inc

Experiencia fantástica: Krisi has been amazing to work with since coming aboard with our community. Her communication and knowledge is top tier

Experiencia fantástica: Spoke with Mrs. Emma Furguson, she was very respectful, attentive and to top it off extremely helpful.

Experiencia fantástica: Kristi is a great asset Slatter Management Services and walked us through a HOA review process. Could not have done this without her help!

Experiencia fantástica: Mary Giddings always answers my emails and provides the information I have requested the same day. It is Great to work with her and the rest of the staff…

Experiencia fantástica: Leslie Carter is responsive, professional, and proactive in addressing community needs. Their communication is clear and timely, helping maintain the neighborhood’s standards and overall appeal.

Experiencia fantástica: Marissa responded very timely and friendly regarding my street light inquiry. We have dealt with her previously on other matters, always a pleasure.

Experiencia fantástica: As a member of the Carriage Woods Development in Greensboro, I've had numerous interactions with our Community Manager, Nelsy Loya-Morales. She is responsive and easily reachable when I have questions. She offers her help whenever I ask for advice about HOA issues. She helps solve problems instead of passing them over to another person. No question is unreasonable....well, not as it pertains to our community!

Experiencia fantástica: Marissa is always so helpful!

Experiencia fantástica: Marissa Interlandi Is very personable and helpful. She is kind and very quick to respond!

Experiencia fantástica: I have been the President of the Whisper Creek HOA for the past three years. We have had an excellent experience with our property manager - Carol Johnson. She is truly involved, consistently protective and supportive of the Board, and always act in the best interest of the community. Communication is a major strength - clear, timely, and thoughtful. Carol regularly goes above and beyond, including making the effort to attend meetings when it really mattered. Just as important, she serves as a great sounding board, offering practical insight and steady guidance. Carol’s professionalism, commitment, and responsiveness makes a real difference, and we genuinely value her partnership. Slatter and Whisper Creek are very fortunate to have Carol on their Team!

Experiencia fantástica: Called promptly with the information I needed. Thank you

Experiencia fantástica: Stephanie and the staff at Slatter have been wonderful to work with! Fast response and great help! Thank you!

Experiencia fantástica: Snow was cleared quickly in our neighborhood and salt was out before the first storm.

Experiencia fantástica: Amazing management services! We love Carol so much for being so great! Her dedication to our HOA sets Slatter apart from the rest!

Experiencia fantástica: Slatter has been so professional working with our community during the recent ice and snow storms. They have given our Board realistic expectations and guidance. I appreciate their efforts during such a difficult situation

Experiencia fantástica: Slatter Property Management has helped our community on many levels and most recently successfully coordinated salting and clearing our roads after the snow storm. We are grateful for Slatter’s professional assistance!

Experiencia fantástica: I’m very pleased with Ms. Carol and the staff. Everyone is always so supportive, friendly and helpful.

Experiencia fantástica: Laura at Slatter Inc responded to my questions and did research immediately with a response on how to make payments while account is currently being transitioned from another management company. She was very knowledgeable on processes during conversion.

Experiencia fantástica: I really appreciate Ms. Maggie Ikpe. She responds to my emails in a timely fashion and explains very detailed answers to my questions. She’s kind & very pleasant to work with!

Experiencia fantástica: I called Marissa Interlandi regarding the snow and ice at the Hudson Glen neighborhood in front of the mail kiosk she couldn’t have been more helpful and accommodating. We worked together to get the weather related issues resolved. As a homeowner it is a pleasure to work with Marissa

Experiencia fantástica: The city of trinity is responsible for the snow plowing who deserves to be rated as a 1. Our board & HOA were not responsible. I in fact called the city of trinity to file a complaint.

Experiencia negativa: Fails to enforce rules or follow their own. Multiple lawns in the community remain unkept affecting our community home values, commercial vehicles even tractors in some driveways while others have been asked to remove their’s. The icing on the cake with recent snow storms they claimed the streets would not be cleaned since snow fall was under 3”. The. We received 10+ inches and they claimed it was illegal for them to attempt to clean the streets leaving the entire community with dangerous street conditions. These people are asking for a lawsuit. Incompetent and mismanaged is an understatement.

Experiencia negativa: Slatter Management Services Inc is unresponsive, ineffective, and unprofessional. They charge fees but fail to enforce rules or manage the community. Communication is poor and issues are consistently ignored. Completely incompetent management, would NOT recommend.

Experiencia fantástica: Haley was great and responded very quickly to my account!

Experiencia fantástica: Kay Taylor, Many thanks for taking the time this morning to field and provide answers to my several questions. Thanks to you I have clarity and can proceed with getting the issues resolved. I really appreciate your time!!

Experiencia fantástica: Mary Giddings is one of Slatter’s most appreciated employees. She has never let us down and promptly responds with tangible solutions during HOA shortcomings or lack of preparedness.

Experiencia fantástica: Very professional knowledgeable about the process for approval of a utility shed on my property “she took the extra mile approach” to exhibit all the approaches I was not savvy about I’d’ give Ms. Malia a thousand stars if I could

Experiencia fantástica: Janine Matthews is very professional. She is very quick to respond to messages and always has a satisfying resolution or does all she can.

Experiencia fantástica: Marissa Interlandi absolutely amazing assisting me with something.

Experiencia fantástica: Great customer service! Sheila was very helpful and got my request taken care of in seconds!! Thank you :)

Experiencia fantástica: Marissa was quick to respond and provide the information we need to put in a request to do a patio. Thank you

Experiencia negativa: You might as well be dealing with AI because they’re gonna just tell you what you already know they won’t be around much Longer they’ve taken any human element out of it , They’re just paving the way for AI to push them out the door who needs them with their high salaries, etc.

Experiencia fantástica: I have served on the HOA Board of Directors for the last nine years with Mary Giddings. Mary is very professional, she was always available to handle any questions, concerns or problems that came up concerning our property. Thank you Mary for your exceptional service.

Experiencia fantástica: I spoke with Shelia today,she was very kind,courteous,and professional,she helped with my concerns

Experiencia fantástica: very friendly and helpful. I dealt with Marissa Interlandi and it was a pleasure.

Experiencia fantástica: Marissa was great! She answered my questions promptly and provided above and beyond service to help me with my issues!! Thank you Marissa for everything!

Experiencia fantástica: Quick response. Very helpful. Marissa Interlandi.

Experiencia fantástica: Karie was very helpful in answering a question I had about the automatic withdrawal of my December 2025 HOA. Her response time to my email was excellent and her customer service skills are superb. It was a pleasure interacting with her. Thank you.

Experiencia fantástica: I’m not a fan of HOA but my interaction with Sheila was absoulty a pleasure. So why did I rate her so highly, its simple she made me feel like she was not only knowable in the questions I asked she made me feel as if I was the only person that mattered. I know that is how we all want to feel but often the people we deal with makes one feel like they are really putting them out for asking questions. Not so with Shelia.

Experiencia fantástica: Sheila is so helpful and efficient! As a new resident in the Lake Jeanette community, I am impressed with the swift and professional service that we are receiving.

Experiencia fantástica: The staff at Slatter Management have been very reasonable and understanding to work with. Haley has been both professional and courteous. I appreciated her ability to respectfully listen to issues/concerns and to address them in a timely matter.

Experiencia fantástica: Great job great people. They are very friendly and appreciate Mrs. Marissa Interlandi For help me and understand my issue. Thanks

Experiencia negativa: This review is not directed at an individual but for my experiences with multiple individuals at Slatter who all had different stories related to my problem. My HOA recently changed to Slatter from another property management company. The short version of the events is that they submitted an automatic draft for dues to a bank account other than mine. Of course, it was returned, but I had no knowledge that this had happened until I called a week after the dues should have been posted but nothing had been received by my bank. Only after I called, did Slatter decide to tell me that my dues had not been paid and that I owed them a return fee, even thought they had submitted the draft request to the wrong account. One person said it was due to "insufficient funds" which was untrue, while another said it was due to a "stop payment " also not true, a third person said there was no problem, then retracted that email and a fourth person said that it was all my fault, no reason given. Inter-office communication is clearly problematic, since they couldn't even tell the same story. Obviously, they are not willing to take responsibility for any error on their part. I have no doubt that Slatter's response to this will be that none of what I said is true and that they did everything perfectly. However, I have records of the phone calls, emails and documentation from my bank to the contrary. I sincerely hope that this behavior on their part is not indicative of systemic incompetence.

Experiencia fantástica: This review is about Queen Sweeper at Slatter Management. I had made my concerns regarding Slatter known (sometimes loudly) in the past. But, today is not one of those times. We were having problems in the past…and then Queen came along. She has been fabulous since her first day as Community Association Manager. We needed help then on a number of issues and she solved them all within a few days. Each and every time we have contacted her, she responded with a very positive and ‘can do’ attitude. Her advice has been spot on every time! On behalf of the Saddle Ridge Community HOA Board of Directors, THANK YOU SO MUCH! We look forward to working with you in the future!

Experiencia fantástica: Team is professional, quick to respond, and understanding of issues. Marissa especially

Experiencia negativa: 0 Stars. I received a notice about mildew on my house, which I addressed within 30 days by power washing and submitting photos through the HOA portal. I did not receive any acknowledgment or response. Five months later, I was issued a hearing notice for the same issue without recognition of my prior compliance or communication. By that point, some new mildew had appeared, but the HOA claimed it was the same issue despite the photographic evidence I had provided. After submitting updated photos, I was removed from the hearing; however, I was then charged a $25 “returned mail” fee related to that same hearing without any prior notice or explanation. This action appears to be in violation of North Carolina HOA law, which requires that notice be given before any fee or fine is assessed. Additionally, the HOA office does not appear to provide adequate oversight or proper vetting of board bylaws. Their involvement seems limited to collecting payments and issuing charges, often without due diligence or transparency. This lack of accountability raises serious concerns about governance and potential misuse of authority within the HOA.

Experiencia fantástica: Marissa Interlandi was extremely helpful throughout the entire process. She responded quickly, guided us with everything we needed, and made the experience much easier for us. We truly appreciate her support, an excellent and dedicated professional!

Experiencia fantástica: I have been with this company for the past 3 years and they have always been very helpful, kind, and professional. Haley Smith helped me with an accounting issue and went above and beyond with providing the best solution possible for me. She provided various options and was considerate of my needs. I am grateful for her help and I look forward to continuing my services with Slatter Management as my HOA.

Experiencia fantástica: Mary is wonderful! She is always prepared with accurate info. Plus she is always pleasant and happy to help.

Experiencia fantástica: She was very professional and immediately handled my request without hesitation. Thank so much!!!

Experiencia fantástica: Marrisa has been wonderful helping me with the process of getting my fence approved! She has graciously forwarded info for me since I'm not tech savvy!! Thank you again Marrisa for your patience support and help!!

Experiencia fantástica: Kay is a great assess to the company! She cares, shows empathy, she is professional, understanding and listen even with me being frustrated her willingness to help she goes above and beyond and does her due diligence to correct the issue. The new company needs a Kay, to get help I had to call her for it!

Experiencia fantástica: Haley, Marissa, and Carmel were very helpful with assisting me on my account! Thank you all very much.

Experiencia fantástica: Megan has been our point of contact as a vendor for Slatter Management. She has been attentive and responsive to all our calls and inquiries and extremely helpful in getting us to the right places and information!!

Experiencia fantástica: Great experience with Slatter! Especially the community Manager Marissa Interlandi... Very quick to respond and address problems. Thank you!

Experiencia fantástica: They are very prompt and care about their Residents.Am still amazed at how they fixed our sewage problem.#Appreciate and thankful.

Experiencia fantástica: Mary is an absolute professional and hard working in every way. Tuscany appreciates every thing she does and continues to do. Thank you Mary!!

Experiencia fantástica: Mary is doing a great job managing our Montibello property. I am a resident and she is always very prompt in responding to emails with questions. It is always good to see her at our annual HOA meetings and she is obviously very well prepared for them.

Experiencia negativa: Slatter Management is highway robber. They go up on HOA fees every year. I've bought few homes in well develop communities and their HOA did not increase like Slatter. They talk bugdet this and buget that send fees to residences. I advise anyone DO NOT buy a home of Slatter is the HOA!!

Experiencia fantástica: Mary was beyond fabulous. Always available to reach for information and always responded in an expedient manner. I represented a buyer and never have had as much cooperation from any other management company as I had with Mary! Truly the best!

Experiencia fantástica: Marissa is an absolute pleasure to work with! I sent her an email with a problem and she immediately jumped in and offered to help.

Experiencia fantástica: Slatter management has managed our townhouse since we moved in 2002. We have always received excellent service and been completely satisfied with their response and attention to property concerns. The landscaping, pool and exterior maintenance is top notch. Their customer service is excellent with clear, quick replies to all of our needs.

Experiencia fantástica: I'm happy to report that our concerns with a contracted vendor have been corrected. Karen was able to get the vendor back out here to complete the requested work. Thank you, Karen.

Experiencia fantástica: Jennifer and Shelia were on it and so quick getting back to me!

Experiencia negativa: If I could add zero stars, I would. This company has been consistently been fining my elderly grandmother for various supposed "violations" on her well-maintained home on the vague basis of them being "unsightly," despite various neighbors in the immediate vicinity having the same or noticably worse issues without ever being fined or having these issues brought to their attention. This happens so frequently that it's to the point where it almost seems like a targeted harrassment campaign of a vulnerable individual who they know they can squeeze financially, but what do I know? At best, it's sheer laziness, if the rest of the neighborhood isn't being held to the same standards. I have personally witnessed a Slatter management vehicle stop in the street and scrutinize the houses at the entrance to her neighborhood, then speed about on their merry way throughout the rest of it, where these same "violations" are much worse, as if they've met their quota for the day and don't actually care about whatever standards they claim to be maintaining. The amount of positive reviews for this company frankly baffles me. It could do better in every possible regard.

Experiencia fantástica: Haley Barber was available to help me during a time that was extremely difficult for me! She was professional + provided guidance on handling my issue appropriately. She also provided follow up even after she assisted me to ensure everything was taken care of!

Experiencia fantástica: Sheila was very helpful. She explained all of the fees and procedures, and ensured that my portal was active, and payments could easily be handled. Shelia is an outstanding representative of this organization.

Experiencia fantástica: Mary was very courteous/helpful when talking to her over the phone/via email. She did not make me feel as if she did not want to help me, instead she went above and beyond.

Experiencia fantástica: They promptly solve issues in our community and help us to keep it clean, and neat, We can't complain.

Experiencia fantástica: Marissa Interlandi performance is outstanding! When an issue is brought to her attention she gets it resolved. Thank you very much for all you do and know you are greatly appreciated in our community!

Experiencia fantástica: Ms. Taylor has provided HOA community management for Hamilton Village for over a decade now. Ms. Taylor and Slatter Management have exceeded what you would want in a property management company. Ms. Taylor and Slatter Management provide knowledge, experience, transparency and compassion. Always a call or email away, ready to assist with all issues and questions no matter how big or small. It has been a pleasure to serve on our Board of Directors and to have Ms. Taylor and Slatter Management as our copilot.

Experiencia fantástica: Jennifer at Lake Jeannette is the best! She’s super quick and always goes above and beyond. I called about a dead deer before lunch, stepped out to run some errands, and by the time I got back it was already taken care of. So thankful for how fast and easy she made it—she really makes things stress-free!

Experiencia fantástica: We had a great experience with Jennifer at Lake Jeanette! We’re trying to relocate there, and she took the time to show my family around and gave us a tour of the amazing facilities in the association. She was very professional, and we really enjoyed our time with her. Our realtor mentioned that Slatter is the best for HOA management and now we understand why.

Experiencia fantástica: Kay Taylor is wonderful to work with and very experienced in HOA management. None Better!

Experiencia fantástica: I found Emma to be very personable and professional. She replied to my call inquiring about information for our community (HOA) in a timely manner. She provided (emailed) the information I requested and answered any questions I might have had during our telephone call.

Experiencia fantástica: Good day, Nelsy has been a wonderful partner to work with. She has been there to help guide us on this new journey and provided the tools needed for us to be successful. A lot of us have never been on an HOA board, so having her be readily available and easy to work with has made this transition much easier. Keep up the great work, as we continue along to make Dolcetto a destination community, one to be truly proud of!

Experiencia fantástica: Nelsy is wonderful. She’s extremely insightful, experienced, and available when we need assistance.

Experiencia fantástica: Mary has exceptional customer relations skills, always attentive and quick to respond to customers concern and needs related to Chelsea Commons community. She's honest, and caring a true asset to Slatter Management Services Inc.

Experiencia fantástica: Mary Giddings has done a wonderful job as the community manager for our HOA for years now. She is energetic, resourceful and calls on her years of experience to offer suggestions and resources as needed for our issues. I feel that we are so fortunate to have her. We have found Slatter Management a very solid management company, providing us great service and helpful advice.

Experiencia fantástica: Our HOA has used Slatter for several years. Janine Matthews and Deidre Clack are both wonderful property managers. They are knowledgeable and provide great service to the HOA board and residents. We are very fortunate to have such an amazing group!

Experiencia fantástica: We're new with the whole process and we're having issues with our access. I sent an inquiry about our issue and thankfully Shelia our rep quickly assisted us and made sure to find solution with our prob. It was a couple of back and forth communication which means we're kept posted with the whole progress.

Experiencia fantástica: I requested information on pool passes for a tenant, Kari Sams-Puckett got back to me in timely manner as well as sent me all the required information . Great customer service .

Experiencia fantástica: Shelia took the initiative to call me to make sure I clearly understood the HOA bits and pieces. Many thanks!

Experiencia fantástica: We’ve had the pleasure of working with Megan from Slatter Management, and I truly cannot say enough about how exceptional she is. Megan is responsive, professional, and incredibly knowledgeable about every aspect of HOA community management. No matter the issue—whether it’s handling resident concerns, coordinating maintenance, or navigating complex association policies—she approaches everything with calm confidence and a can-do attitude. What really sets Megan apart is her communication. She keeps everyone in the loop, answers questions clearly and quickly, and always makes you feel like your concerns matter. Her attention to detail and commitment to getting things done right the first time have been a game-changer for our community. Megan is exactly the kind of person you hope to have managing your HOA—reliable, proactive, and genuinely dedicated to making the community better for everyone. We’re incredibly lucky to have her!

Experiencia fantástica: I really appreciate Marissa and the service she’s provided. She’s timely, knowledgeable, helpful and kind. Thank you!

Experiencia fantástica: Ms. Purdue was very helpful and got me the report I needed immediately. I was very satisfied with her prompt response.

Experiencia fantástica: Queen is our Community Association Manager and in a very short time span she has earned our trust and done an incredible job making sure our community runs seamlessly! We truly value and appreciate her!

Experiencia fantástica: Shelia was very helpful and she quickly got me the document I needed. Excellent job and efficient.

Experiencia negativa: This management company enabled a toxic environment where certain residents were empowered to spy on neighbors and weaponize the HOA. I was reported by someone who photographed my backyard from their upstairs window—an invasive and inappropriate act that the company not only accepted, but acted on. They pursued enforcement based on outdated interpretations of covenants, ignoring established NC case law that affirms chickens may be kept as household pets. Their alliance with petty enforcers drove me to move from one of their managed neighborhoods. If you value privacy, fairness, or common sense—look elsewhere.

Experiencia fantástica: I would like to thank Haley in accounting, for her patient attention to my concerns, and very kind professional resolution . It's difficult to be disabled as I am with cancer. However, it's so refreshing to be guided to a very acceptable resolution, by an understanding and knowledgeable representative ! Thank you ! Rev Edmund Joseph Doyle

Experiencia fantástica: Marissa has been a pleasure to work with. She promptly responded to my email and addressed my issue satisfactorily. Thank you so much for making my homeowner experience a good one.

Experiencia fantástica: I'd like to give a special thanks to two HOA employees of Slatter Management in relation to Quarry Hills Community. I've been a resident of QH for 7 months and I have seen HOA manager Andrea Underwood address my concern with my mailbox literally within less than 4 hours. I was stunned and very impressed that she not only addressed my concern very quickly but she took the time to give a detailed explanation of resolution. I was equally impressed with ACC Specialist Malia Frye whom took my calls and my emails during her busy schedule while I was awaiting my ACC request for approval. Both ladies exemplified concern and responsiveness which is great customer service and each of them should be commended for their smiling disposition towards all residents they service within all applicable communities under their watchful eye.

Experiencia negativa: Very bad experience with them! I had a problem with an architectural review to extend my driveway. They had given me the deadline of 4/11 saying that if I don’t get an answer, my request would be automatically approved. They email me on 4/14 saying that it was denied but the deadline had passed! I emailed and called them because I had work started on 4/14 before the email came that day. They keep giving me the excuse that someone was sick and couldn’t send the email. It does not take 3 hours to send an email! Now they want us to fix everything! The audacity to mismanage something and then tell me to fix it is unbelievable. Do not believe them! They suck at everything!

Experiencia fantástica: Andrea is focused on customer service and it shows in her tone and efficiency. Being an owner of a property management company, it is our goal to work with HOA's to provide a seamless experience for our residents. Andrea makes this so easy. We appreciate the effort she puts in. THANK YOU!

Experiencia fantástica: We have been in partnership with Slatter for a long time. We have a very good relationship with them. Mary Giddings is our person. And she is always on our side when we need her!

Experiencia positiva: Manila was very helpful in helping me to understand getting approval from our HOA TO HAVE A FENCE INSTALLED.

Experiencia negativa: After several emails, going to the office, and attending the HOA meeting: the tree that is dripping sap and PERMANENTLY MESSED UP MY CARS PAINT JOB is still standing. After being told it would be taken care of - still standing a year later. If you’re expecting a response from Slatter - don’t. Janine (one of the slater reps) is useless. Filled with air and lies and whatever will make you feel better so you go away. Never has given resolution or even responded to my many emails. If you’re expecting a communicative HOA that will clean the gutters frequently, have proper tree care, or care about you; this is not the HOA for you. Would give a 0/5 if possible. Update (03/17/25) - Response to the lady who commented : Absolutely, I was kind and polite to Janine when contacting her through email. She told me they would handle the issue and I was very excited. But... nothing ever happened? Hence why she is filled with air and lies. At the annual meeting, I was told the tree would be addressed and cut but guess what!!! It is still standing.

Experiencia fantástica: Marissa handled my request with empathy and a possible solution. I find it is rare to reach someone over the phone that possesses these qualities. Additionally, her vow to follow-up was met. She was bright and courteous even in a time where she was facing a challenging week at work. Thank you!

Experiencia fantástica: Marissa and Andrea really went to bat for us homeowners at Glennview and I absolutely could not be more appreciative. To go above and beyond like that is unheard of these days. On behalf of all the homeowners, I'm offering up our THANKS!

Experiencia fantástica: Hayley is a superior communicator. Her kindness and compassion establishes her as a premier agent for Slatter. She was patient with me when I tried to pay my HOA fees for the year, but could not quite figure out what to do by myself.