Borba Property Group
3229 E Spring St #200
90806, Long Beach
+1562-924-3858

Horario de apertura

  • Domingo: (closed)
  • Lunes: 9h-17h
  • Martes: 9h-17h
  • Miércoles: 9h-17h
  • Jueves: 9h-17h
  • Viernes: 9h-17h
  • Sábado: (closed)

Borba Property Group is a residential property management firm located in Long Beach, California. Our team of experienced property managers and rental experts are ready to help you—whether you own a single property, are an investor, or you are looking for a place to rent for yourself. If you are a property owner, you can count on us to manage your property just as you would expect of yourself, with care and dedication. If you’re are looking to rent a home or are a resident, we work with you to make sure you are happy in your new home today and in the future. Customer service is our top concern. We will go the extra mile to make sure you have what you need every step of the way. Spend some time reviewing our website, and please contact us!

Nuestro comentario desde Agencias Inmobiliarias sobre Borba Property Group:

Borba Property Group se compromete a ofrecer servicios excepcionales de gestión de propiedades caracterizados por profesionalismo y capacidad de respuesta. Muchos residentes han elogiado el excelente servicio al cliente proporcionado por sus especialistas en arrendamiento, particularmente Mele y Yesenia. Se ha destacado que son rápidos en la comunicación y están dispuestos a ayudar, haciendo que el proceso de solicitud y mudanza sea lo más fluido posible. Los clientes han compartido experiencias positivas en cuanto a:

  • Servicio Rápido y Eficiente: Las solicitudes de mantenimiento y comunicación se manejan rápidamente, generalmente en un par de días.
  • Personal Responsable: Las reseñas destacan frecuentemente la amabilidad y profesionalismo de los miembros del personal, particularmente durante el proceso de arrendamiento.
  • Propiedades Seguras y Limpias: Nuevas mejoras, como las ventanas recién instaladas, contribuyen a un ambiente de vida agradable.

Sin embargo, algunos inquilinos han planteado preocupaciones con respecto a problemas de comunicación y la capacidad de respuesta en ciertos casos. También surgieron experiencias relacionadas con retrasos en el mantenimiento y preocupaciones no resueltas. Si bien estos puntos de retroalimentación indican áreas de mejora, el sentimiento general sigue siendo en gran medida positivo. Borba Property Group está dedicado a mejorar la experiencia de los residentes y valora los comentarios de su comunidad.

Borba Property Group: Opiniones

4.1/5 (199 Opiniones)
Alejandra Gonzalez Publicada en Google 1 month ago

Experiencia fantástica: My experience was 10/10 applying process was a breeze ! Manager Letty was efficient and timely in getting back to me she was helpful and kindly answered any questions I had .When receiving the keys and doing a walk through the apartment looked in great conditions ! she showed me around from the parking lot to laundry sight to where trash bins are located ! The apartment complex has felt safe comfortable and clean as of today if you’re looking to rent here it would be a great choice!

Borba Property Group

Hi, Alejandra. We are thrilled to learn that you had a positive experience with us!

cristian soto Publicada en Google 1 month ago

Experiencia negativa: I stayed in one of the appointments Patricia was my property manager and was horrible for every little concern, she had an attitude at one point they took away the garage, which was fine but little did I know that when they were doing construction downstairs, adding new apartments to replace the garages I was still being charged for two years when I talk to Patricia about a reimbursement or just taking it off my rent she told me it was like she’s gonna look into it. She’ll let me know she never did When I called the company, they basically told me there’s nothing they could do because she no longer works with the company but yet, I have all the payments that even say I was paying 100 for the garage and the fact that they probably do have history of the construction to do the math But because she left, there’s nothing they could do. How is that fair paying 100 extra for two years?

Borba Property Group

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand why this situation would be frustrating. While Patricia is no longer with our company, we do want the opportunity to review what happened and make sure everything was handled correctly.

Please contact our office directly; send an email to [email protected] with your contact information so that we can look into the charges and review the records with you. We appreciate you reaching out and would be glad to discuss this further.

Cameron Publicada en Google 1 month ago

Experiencia fantástica: Valerie was super nice and has great customer service. She answered all my questions without any hesitation amazing attitude.

Borba Property Group

Hi, Cameron. Your feedback is highly appreciated. Thank you for the review!

Crusita Fuentes Publicada en Google 1 month ago

Experiencia fantástica: Just recently, we had new windows put into our unit... in fact in the whole building. These windows are awesome. They keep the everyday dust out and the unwanted sounds. They look elegant and just beautify the apartment. Thank you Borba, thank you to the owner also for such awesome windows!

Borba Property Group

Hi, Crusita. We are thrilled to learn that you had a positive experience with us!

Kendra Cannon Publicada en Google 1 month ago

Experiencia fantástica: Maintenance was right on-time to repair my clogged toilet took him leas than 10min he was in and out great job.

Borba Property Group

Hi, Kendra. Thank you so much for leaving us a stellar review!

Raymond Lozano Publicada en Google 2 months ago

Experiencia fantástica: My experience with Yesenia was great. She was competent, professional, and maneuvered the entire process with ease. Her communication was seamless and ensured I had full understanding each step of the way. Very grateful and appreciative for the experience with Yesenia. Thank you!

Borba Property Group

Hi, Raymond. Your feedback is highly appreciated. Thank you for the review!

Elza Publicada en Google 2 months ago

Experiencia fantástica: My experience was great. Staff was very fast and responsive. Would definitely recommend.

Borba Property Group

Hi, Elza. We appreciate the kind words and are glad we could provide you with a positive experience!

Brandon King Publicada en Google 2 months ago

Experiencia positiva: Mele Fernandez is the best agent. She helped me with some apartment home options and made sure I had found the best home for me. I was able to schedule a tour, It was a self guided tour, and I loved the apartment home instantly. Thank you so much for your help Mele. I cannot wait to move in!

Borba Property Group

Hi, Brandon. Thank you so much for leaving us a stellar review!

s cc Publicada en Google 2 months ago

Experiencia negativa: First and Last time I’ll be renting wirh this management when I moved in the unit, had a bad cigarette smell,provided photos to the management group and they said they were going to do something and never did anything….. horrible paint job, mold was all over the floor boards in the kitchen, mold is all over window seals and everything. I’ve rented apartments before in norcal and first time living in SoCal, never had a problem until I moved in to this unit. But they can post all day on their Instagram while their residents need assistance with maintence or something else.LAST BUT NOT LEAST, they have been a month late on responding back to me and my Native American tribe bout a document that my tribe needs in order to give me assistance…. When I asked for what proof they needed or if I can give them proof and that it’s not a scam, all I got was an attitude. Very disrespectful on how they handled this situation , I feel discriminated at this point.

Borba Property Group

Thank you for the feedback. We take concerns like odors, maintenance issues, and communication delays seriously, and this is not the experience we want any resident to have. We’d like to look into this further and address it directly. Please contact our office at [email protected] with your name, property, and unit number so our team can review the history and follow up promptly. Thank you.

Jaycob Luque Publicada en Google 2 months ago

Experiencia fantástica: Mele has been an exceptional leasing professional. She maintained 100% communication throughout the entire application and approval process, even assisting me as late as 10:30 PM almost 11pm. Her dedication, responsiveness, and professionalism truly set her apart. I highly recommend her—she is simply the best.

Borba Property Group

Hi, Jaycob. Thanks for taking the time to share your positive experience. We truly appreciate it!

Kyla Jones Publicada en Google 2 months ago

Experiencia positiva: I had a great experience with mele after struggling to find an apartment, approval process was quick and easy

Borba Property Group

Hi, Kyla. We are thrilled to learn that you had a positive experience with us!

Michael Mathews Publicada en Google 2 months ago

Experiencia fantástica: I've been a resident with Borba for 3 years and just got approved for a larger unit through their team. I can honestly say my experience has been consistently positive 3 years ago to today. Work orders are always quickly, handled usually no later than 2 days. The office staff is responsive, and the management team has always been understanding and professional throughout my tenancy. I especially want to highlight Mele, who helped me through the approval process for my new unit. The original unit I applied for was rented out, but she immediately presented two other options, one of which ended up being an even better fit. She was professional, timely, and made what could've been a stressful process feel smooth, easy and more an exciting milestone. Mele is a true gem on the Borba team! I'm incredibly thankful for her help as I transition into this next chapter.

Borba Property Group

Hi, Michael. Thank you so much for leaving us a stellar review!

Juan Gonzalez Publicada en Google 2 months ago

Experiencia fantástica: My name is juan carlos and my experience with Mele, the leasing specialist, was amazing. She helped us with the tour, answered all questions well and in a timely manor, and is super nice and professional. Thank you again and we are excited to move in!

Borba Property Group

Hi, Juan. Your feedback is highly appreciated. Thank you for the review!

Makenzie Gonzalez Publicada en Google 2 months ago

Experiencia fantástica: My name is Makenzie and my experience with Mele, the leasing agent, was amazing! She made everything super simple and answered all my questions all in amazing time as well! Super thankful! And super excited to move into the new unit!

Borba Property Group

Hi, Makenzie. We appreciate the kind words and are glad we could provide you with a positive experience!

Cole Hansen Publicada en Google 2 months ago

Experiencia fantástica: We had a great experience finding our new apartment with the help of Mele. Everything went smoothly and quickly!

Borba Property Group

Hi, Cole. Thanks for taking the time to share your positive experience. We truly appreciate it!

Erika Triplett Publicada en Google 2 months ago

Experiencia fantástica: Mele was very nice and professional. She explained everything in detailed to me. I appreciate her help and I am very satisfied with the apartment

Borba Property Group

Hi, Erika. We are thrilled to learn that you had a positive experience with us!

rylan welsh Publicada en Google 2 months ago

Experiencia fantástica: We had a great experience with Mele! She was always so quick to help anytime we had questions. She was super on top of everything, allowing the application and move in process to run smoothly and stress-free!

Borba Property Group

Hi, Rylan. Thank you so much for leaving us a stellar review!

Roberto Ortiz Publicada en Google 2 months ago

Experiencia fantástica: I came across them on Zillow great customer service they where straight forward and greats deals I most definitely recommend Mele she helped me get into my new place less then a week

Borba Property Group

Hi, Roberto. Your feedback is highly appreciated. Thank you for the review!

Julia Book Publicada en Google 2 months ago

Experiencia fantástica: I Reported illegal dumping of construction/wood that Borba employees put into residential trash cans I received notice from Borba that Borba has rectified this issue. However there are still two residential trash cans full of construction/wood & normally Borba does their job promptly & professionally just this once in 10 years they did not

Borba Property Group

Hi, Julia. We appreciate the kind words and are glad we could provide you with a positive experience!

Deitra Willis Publicada en Google 2 months ago

Experiencia fantástica: My name is Detra Gaston, My experience with the leasing specialist Mele was excellent. The entire process was smooth, fast, and transparent from start to finish. She was a great leasing specialist—knowledgeable, professional, and very helpful. I would give her 10 stars if I could. She truly made this process easy and stress-free. Thanks Mele.

Borba Property Group

Hi, Deitra. Thanks for taking the time to share your positive experience. We truly appreciate it!

monserrat leyva Publicada en Google 2 months ago

Experiencia fantástica: My name is Monse and my experience with Yesenia, the leasing specialist, has been great. Very thorough with her explanations and very helpful with the whole process from start to finish truly made our whole experience so easy !

Borba Property Group

Hi, Monserrat. We are thrilled to learn that you had a positive experience with us!

Cynthia Bluitt Publicada en Google 2 months ago

Experiencia fantástica: Hello I am a new move in for Linden and the whole process for my move in became super simple and easy with the help of melee the leasing agent she is an angel I highly recommend working with her if you are interested in looking for an apartment

Borba Property Group

Hi, Cynthia. Thank you so much for leaving us a stellar review!

Ronald Bluitt Publicada en Google 2 months ago

Experiencia fantástica: Mele the leasing agent was amazing I highly recommend her for looking for a new home .

Borba Property Group

Hi, Ronald. Your feedback is highly appreciated. Thank you for the review!

JJonathan VValenzuela Publicada en Google 2 months ago

Experiencia fantástica: Just came back from Deployment, with the assistance from Mele, the leasing specialist I got to see 3 different locations and was also able to lease all within 1 day. Amazing job

Borba Property Group

Hi, Jjonathan. We appreciate the kind words and are glad we could provide you with a positive experience!

BlueVelvett - Dixon Publicada en Google 2 months ago

Experiencia fantástica: Ms.Yesenia is such walking angel I had to start all over it’s been hard for me and my children… I found Borba online and ever since I contacted them, Yesenia has been so helpful. She worked with me and found what worked for us…. I’m so thankful, May God bless you Yesenia ✨

Borba Property Group

Hi, Bluevelvett. Thanks for taking the time to share your positive experience. We truly appreciate it!

Aniyah Raheem Publicada en Google 3 months ago

Experiencia fantástica: My name is Aniyah Raheem , my experience with Mele the leasing specialist has been great! He’s great on replies and great on getting stuff done quick and easy he’s good on feedback I appreciate him for making my move in so less stressful and easy! Definitely 10/10 recommend

Borba Property Group

Hi, Aniyah. We are thrilled to learn that you had a positive experience with us!

Makayla Clemons Publicada en Google 3 months ago

Experiencia fantástica: My name is Makayla . My experience with Mele, the leasing specialist, has been excellent. I am extremely grateful for her patience, professionalism, and dedication. She went above and beyond to make the leasing process smooth and stress-free, and I truly appreciate all of her help and support.

Borba Property Group

Hi, Makayla. Thank you so much for leaving us a stellar review!

Sarah A Publicada en Google 3 months ago

Experiencia fantástica: They are very quick about any repairs/concerns I’ve had since I’ve moved in. They are all super sweet and very fast at communicating. Super easy to deal with and I appreciate that.

Borba Property Group

Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!

Stephany Muñoz Publicada en Google 3 months ago

Experiencia fantástica: My experience with Mele was amazing. She was extremely helpful and patient. We were really indecisive on which apartment we liked best and when we found the one she went above and beyond to help us. Thank you Mele you’re the best.

Borba Property Group

Hi, Stephany. We appreciate the kind words and are glad we could provide you with a positive experience!

Esteban Conejo Publicada en Google 3 months ago

Experiencia fantástica: Mele is the best agent she helped me by showing me apartments and home options and made sure I had found the best home for me. I was able to schedule a tour, It was a self guided tour, and I loved the apartment it took me a while to decide for an apartment but she was patiant to keep showing me apartments until i found the right on fro us. Thank you so much for your help Mele. I cannot wait to move in!

Borba Property Group

Hi, Esteban. Thanks for taking the time to share your positive experience. We truly appreciate it!

Trina Gonzales Publicada en Google 3 months ago

Experiencia fantástica: My partner and I had been searching for a new rental home for the past two months, and the process had been quite challenging until we worked with Mele. From the moment we connected with her, the experience became seamless and stress-free. The home itself is beautiful and truly exceeded our expectations. Mele, the leasing specialist, was exceptional throughout the entire process. Our lease was approved fairly quickly, which was reassuring. She was incredibly knowledgeable and always answered our questions in a timely and thorough manner. We are extremely grateful for Mele’s support and guidance, and could not have asked for a better leasing experience.

Borba Property Group

Hi, Trina. We are thrilled to learn that you had a positive experience with us!

Jennifer Kuester Publicada en Google 3 months ago

Experiencia fantástica: Mele has been outstanding in assisting me throughout the rental application process and helped answer all of my big and small questions right away. She is customer service oriented and wants to make sure everything is great with the property. I am enjoying working with her and I feel comfortable about renting my place because she has been so helpful and nice.

Borba Property Group

Hi, Jennifer. Thank you so much for leaving us a stellar review!

Dendy Seaton Publicada en Google 3 months ago

Experiencia negativa: Borba property management has refused to let animal control officers in to rescue an animal in need of help the pet has been locked in the property for 5 days! Needless to say I won’t be using Borba property management Ever!!!

Borba Property Group

We were just made aware of this situation as of yesterday, 12/30/25, and have been actively working to resolve the issue as quickly as we are legally allowed to do so. Unfortunately, we are not permitted to enter the apartment without proper consent or the required legal notice. That said, we have taken this matter seriously and have already contacted Animal Control. They will be meeting us at the property this coming Friday to address the situation appropriately and ensure the animal’s welfare. We thank you for your concern and for making us aware of the situation. Please know that the animal’s well-being is a priority, and we are taking all appropriate and lawful steps to ensure this matter is handled properly.

Tamara Yanez Publicada en Google 3 months ago

Experiencia fantástica: Love the new apartment very beautiful

Borba Property Group

Hi, Tamara. Your feedback is highly appreciated. Thank you for the review!

John Publicada en Google 3 months ago

Experiencia fantástica: Borba property group has been great to deal with, especially Leo Tamayo. He has been extremely helpful and very professional with our dealings this past week. Again thank you for all your help Leo. Greatly appreciated it John M.

Borba Property Group

Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it!

Ivonne Yanez Publicada en Google 3 months ago

Experiencia fantástica: I Ivonne Yanez had the pleasure of meeting and working with mele she is an absolute gem when it comes to renting out these beautiful homes, when we didn’t like on she would send us out to another one that would suit our needs, she was very patient with us and exceeded nothing short of amazing. Thank you mele for our new home

Borba Property Group

Hi, Ivonne. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jose Lainez Publicada en Google 4 months ago

Experiencia fantástica: My experience with Mele, the leasing specialist, has been amazing they were very helpful with the moving in process and responded and answered all my questions fast.

Borba Property Group

Hi, Jose. Your feedback is highly appreciated. Thank you for the review!

Christina Monroe Publicada en Google 4 months ago

Experiencia fantástica: I’m Christina. My experience with Mele, the leasing specialist has been amazing! Very professional and knowledgeable! 10/10 would recommend!

Borba Property Group

Hi, Christina. We appreciate the kind words and are glad we could provide you with a positive experience!

Nazir Tingling Publicada en Google 4 months ago

Experiencia fantástica: My name is Nazir. My experience with Mele, the leasing specialist , has been great with helping me with the new apartment I stay in

Borba Property Group

Hi, Nazir. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jackelin Gutierrez Publicada en Google 4 months ago

Experiencia fantástica: Super thankful to Mele Fernandez for being so fast and efficient with my application process, she answered all my question and was so helpful. Service 10/10!! This is the fastest property management company I have ever dealt with.. approved in less than 2 days and apartment was as described. So excited to move in.

Borba Property Group

Hi, Jackelin. We are thrilled to learn that you had a positive experience with us!

Ashley Publicada en Google 4 months ago

Experiencia negativa: Unfortunately they took me and my family in to live at one of their apartments and that apartment didnt even have hot water running from the shower. Their were roaches and spiders going into the wall and they told me it was because the apartment was vacant. Then they didnt tell me prior to moving in but the neighbors are too loud and even have their kids playing in our apartments little field.

Borba Property Group

Thank you for sharing your feedback. We’re sorry to hear that your move-in experience did not meet expectations, as this is not the standard we strive to provide. We take concerns regarding hot water, pests, and overall habitability very seriously and regret the frustration this caused. We also understand how important a peaceful living environment is and appreciate you bringing the noise concerns to our attention. We would welcome the opportunity to connect directly and address these matters. Please contact our office so we can better understand your experience and work toward a resolution. Thank you.

Maui Saldana Publicada en Google 4 months ago

Experiencia fantástica: Mele was responsive and helpful through the process of getting my apartment.

Borba Property Group

Hi, Maui. We appreciate the kind words and are glad we could provide you with a positive experience!

Christine's WORLD Publicada en Google 4 months ago

Experiencia fantástica: “My name is Christine, My experience with Mele, the leasing specialist , has been awesome trust me if you are looking for a place to call home hit them up make that move

Borba Property Group

Hi, Christine's. Thanks for taking the time to share your positive experience. We truly appreciate it!

Roszina Em Publicada en Google 5 months ago

Experiencia fantástica: I recently worked with Mele during my leasing application, and I couldn’t have asked for a better experience. From the very beginning, she was incredibly helpful, professional, and genuinely invested in making sure everything went smoothly. Mele kept me updated at every step, answered all my questions quickly, and made the entire process feel effortless. Thanks to her guidance and support, I was approved, and I’m so excited for this next chapter. If you’re looking for someone who is knowledgeable, patient, and truly cares about their clients, I highly recommend working with Mele. She made what could have been a stressful experience feel easy and positive.

Borba Property Group

Hi, Roszina. We are thrilled to learn that you had a positive experience with us!

Dior’s Toy Review Publicada en Google 5 months ago

Experiencia fantástica: My name is Marcell . I recently moved into the property located at 1853 Chestnut Ave #20, Long Beach CA 90806. My experience with Mele, the leasing specialist , has been quick and brief. She helped on everything I had questions on 10/10.

Borba Property Group

Hi, Dior’s. Thank you so much for leaving us a stellar review!

DJ Weisbrod Publicada en Google 5 months ago

Experiencia fantástica: We enjoyed the house we rented, the neighborhood was great! Sonya was very flexible & easy to work with. All in all a great experience while we were remodeling our home.

Borba Property Group

Hi, Dj. Your feedback is highly appreciated. Thank you for the review!

Medara Etuk Publicada en Google 5 months ago

Experiencia negativa: (updated below) By far one of the worst complexes I’ve lived in since moving to California. Here’s why: 1. Parking When we first moved in, we paid for the cheaper parking option, which included two spots outside the complex. We assumed those spots were reserved for residents who paid for them. However, we later found out that anyone, whether they paid or not, could park there. There was a period of over three months when we didn’t use the spot at all, yet we were still charged. Despite reaching out to the property manager multiple times, nothing was done. We even offered to pay extra for garage parking and never received a response. Ironically, the only time management responded promptly was after I left a review about my experience. Within hours, I received a call offering a parking spot, but only if I deleted my review. 2. Maintenance Many things in the apartment broke easily, but my biggest issue was how long maintenance took to respond. It often took weeks for anyone to come out and fix even basic issues. For example, one of our bathrooms had paint chipping that got worse every time the shower was used. I submitted a maintenance request and reached out to the property manager multiple times with no response for weeks. This started about two months before our move-out date. When I brought it up again, I was told I was “only trying to get it fixed” so I wouldn’t have to pay for damages later, despite the fact that I had reported it two months earlier, it was normal wear and tear not caused by us, and the issue was worsening because it wasn’t fixed in time. 3. Communication Overall, the communication here was terrible. There were countless times I called, texted, and left voicemails with no response unless I repeatedly followed up. Even after moving out, we were charged a late fee for rent that we actually paid two days before the due date. We’ve called and texted Marisol specifically about this, but she still hasn’t returned our messages. In short: Don’t move into any complex managed by Borba Property Management. Update: my roommate and I have tried to reach out to them October 9,14,17,21,22 as well my roommate and separate occasion and yet no response. This is the first contact Borba has made two weeks after moving out

Borba Property Group

Thank you for sharing your feedback. We strive to provide clear communication and timely service to all residents and are sorry your experience didn’t meet expectations.

Parking: When you requested a parking space after moving in, we offered a front property spot at a reduced rate to accommodate your needs — below the standard rate. Our goal is always to find fair solutions within policy.

Maintenance: Your bathtub concern was submitted on July 24. We obtained estimates, and by the time they were received on August 13, your 30-day notice had been submitted on August 23, just 10 days before move-out. Our supervisor discussed this with you directly, offering to complete the reglazing during your tenancy and explaining that if it wasn’t done before move-out, you wouldn’t be charged. You chose to cancel the work order based on that information. As a courtesy, we also credited $37.70 to remove late fees.

Communication: We communicated all options and followed our policies to ensure fairness throughout your tenancy. While we understand your frustration, we believe we acted reasonably and within our guidelines.

We appreciate the opportunity to clarify and will continue working to improve our resident experience.

Alexus McIntosh Publicada en Google 5 months ago

Experiencia fantástica: My name is Alexus m, and I’ve just recently moved into one of these properties. My experience with Mele has been wonderful. She has been beyond helpful, such a delightful person and has kept me updated every step of the way. I truly appreciate her. Thank you for all your help Mele

Borba Property Group

Hi, Alexus. We appreciate the kind words and are glad we could provide you with a positive experience!

Joss Montiel Publicada en Google 5 months ago

Experiencia fantástica: I submitted a maintenance request and literally a day after got my sink fixed! Yvette is always quick to get my stuff done :) thank you!!

Borba Property Group

Hi, Joss. Thanks for taking the time to share your positive experience. We truly appreciate it!

Julianna Sohler Publicada en Google 5 months ago

Experiencia fantástica: I am so thankful for Borba and for the property management that is ran by Leo Tamayo. He has been very quick to help and assist with the needs of the apartment and helping me move. The entire team at Borba is very patient & understanding and good at explaining something when I do not understand.

Borba Property Group

Hi, Julianna. We are thrilled to learn that you had a positive experience with us!

litzy reyes Publicada en Google 5 months ago

Experiencia negativa: If you want no help or the run around or every situation rent with borba. This is very annoying I’ve been calling and trying to get a hold of someone to help me since mid August I keep getting directed from one person to another and another but can never get any answers. I’ve been trying to get information on a garage for the past almost 3 months. It was not till only one week ago they sent out a message asking residents what garage they have. Mind you this was almost 2 months after I had been asking. I was first talking to sandy who was apparently never in office to answer any calls. Than she “redirected” aka didn’t respond to a single thing till I made a complain and called another 3 times. Than it was Dorus who said she would have an update for me never called or message when I try to call she’s not available. And let’s not get started on the front desk my husband called and with horrible attitudes they answer he was simply asking about what waitlist because mind you in the 3 months we’ve called nothing was mentioned if it was mentioned I would understand and ask to be placed in the waitlist. And now after 3 month I get told I have to be waitlisted but not only this but giving a very nasty attitude telling my husband of course there’s a waitlist you’re not the only one who wants a garage. This is very unprofessional, the communication is awful and not only that they never fix any maintenance issues they just say imamark it as completed but someone will go soon and no one ever does.

Borba Property Group

Hi, Litzy. Your feedback is highly appreciated. Thank you for the review!

Vicky Ramirez Publicada en Google 5 months ago

Experiencia fantástica: Very good company since they took over our apartments they have done such a great job especially wit maintenance u make a report & it get answered right away I love the service & everything so far.

Borba Property Group

Hi, Vicky. Thank you so much for leaving us a stellar review!

Rachel Macias Publicada en Google 6 months ago

Experiencia positiva: By far the best maintenance I've had at an apartment complex. They're usually quick to fix the problem and everyone I've talked to on the phone has been nice and informative

Borba Property Group

Hi, Rachel. Your feedback is highly appreciated. Thank you for the review!

Lucy Munoz Publicada en Google 6 months ago

Experiencia fantástica: My experience was so great. Yesenia helped me with getting an apartment and was straight forward. I highly recommend her. I’m so happy with my experience. Thank you!!

Borba Property Group

Hi, Lucy. We appreciate the kind words and are glad we could provide you with a positive experience!

Joe Price Publicada en Google 6 months ago

Experiencia fantástica: Awesome anything needs attention they take care of quick im super happy with Borba property .

Borba Property Group

Hi, Joe. Thanks for taking the time to share your positive experience. We truly appreciate it!

Carina Ramirez Publicada en Google 6 months ago

Experiencia fantástica: Starting a new lease can sometimes be overwhelming, but Yesenia made it feel easy. Her kindness, attention to detail, and commitment to great service really stood out. Thank you, Yesenia, for all your help. I’m grateful to have had such a great first impression of Borba Property Group!

Borba Property Group

Hi, Carina. We are thrilled to learn that you had a positive experience with us!

Indis Guardado Alas Publicada en Google 6 months ago

Experiencia negativa: I have been a tenant for 7 years and I have never had a bad experience with Borba until today. Let me start by saying Borba Property always fixes everything quickly which I do appreciate but I am very unhappy. Last month, the toilet tank cracked and luckily I happened to be home when that happened or the apartment would have flooded. I was in the bedroom when I heard a pop from the bathroom. When I checked the toilet tank was cracked and all the water was coming out. I immediately called Borba to report this. Now this month when I made my rent payment I noticed I was being charged $515 for plumbing. I was trying to get a hold of Leo since Friday and I was able to speak with Leo in regard to this issue today. I wanted to know why I am being charged for plumbing if I did not cause the damage. I explained to him what had occurred and I also mentioned to him that in the lease I signed 7 years ago it stated that if I damaged anything in the property I had to pay for the charges which I do understand but I find it unreasonable and unfair to pay for a toilet that I did not damage. Leo stated in his many years of experience that has never happened and that based on the vendor it is not wear and tear. How can that possibly be, when I am saying what actually occurred and the charge is being based on a unknowledgeable vendors statement? I told Leo to do google research to which he said ,it says the toilet does not crack. If he would have actually taken the time to do research he would have found out that hairline cracks do happen randomly. I am just very upset and I want this issue resolved. According to the lease and to california tenants rights, I can be charged for a broken toilet if I caused the damage through negligence or misuse, not from normal wear and tear but in my case it cracked randomly. I find it absurd paying for something that I did not damage. If I could give negative stars I would because it’s upsetting to pay for something that was not my fault! Plus Leo seemed to not want to help in any way.

Maribel Medina Publicada en Google 6 months ago

Experiencia fantástica: Yesenia is awesome, she really is polite and works with your situation. Reach out to her Great experience

Borba Property Group

Hi, Maribel. Thank you so much for leaving us a stellar review!

Eduardo Publicada en Google 6 months ago

Experiencia fantástica: My wife and I just moved in a few months ago and unfortunately had some problems with our apartment from the start. I called to voice my concerns and within 24 hours had a maintenance technician, Keith at our door. After discussing the problems, Keith gave me one of the most confident statements I’ve heard in a while, no worries, I can do it all! There was electrical, plumbing, drywall and flooring and yes, he did it all! I’ve rented in the past and typically when you have several problems that need to be fixed, several workers come to your apartment with several different dates and several different times. Borba sends out one guy that gets the job done that day and doesn’t impact your work schedule at all. Keith is extremely talented and funny as hell. Thank you for all the help and expediting the process.

Borba Property Group

Hi, Eduardo. Thanks for taking the time to share your positive experience. We truly appreciate it!

mike lubin Publicada en Google 6 months ago

Experiencia negativa: The definition of a slum lord. I live next to a trolly station and get crazed homeless people wandering into our property nightly. The company won't install a security gate because they are trying to maximize profits.

Borba Property Group

Thank you for taking the time to share your concerns. We’re sorry to hear about the challenges you’ve experienced and understand how unsettling it can feel when safety is a concern. Please know that the well-being and comfort of our residents is very important to us.

Regarding the installation of a security gate, this decision rests with the property owner, and we are required to follow the direction and approval they provide. While we don’t have the authority to make structural changes without ownership approval, we are committed to relaying resident feedback, like yours, so that owners are aware of the impact these issues have on daily living.

In the meantime, our team will continue to monitor the property closely and do everything within our scope to help support a safe and comfortable environment. If you encounter trespassers, we encourage you to contact local authorities right away and notify our office so we can document and address the situation promptly.

Rita Simmons Publicada en Google 7 months ago

Experiencia fantástica: Rudy in Maintenance was wonderful - he was very efficient and helpful. I really love this type of service!

Borba Property Group

Hi, Rita. We appreciate the kind words and are glad we could provide you with a positive experience!

Tyrell “TeachingInTheMiddle” Thomas Publicada en Google 7 months ago

Experiencia fantástica: My experience with my Borba advisor was extremely professional and thorough. She answered all all my questions and concerns. I look forward to working with them.

Borba Property Group

Hi, Tyrell. Thanks for taking the time to share your positive experience. We truly appreciate it!

Mindaugas ssss Publicada en Google 7 months ago

Experiencia negativa: How to take into account !!!!! How much time has passed ??? How do we ask you to remove that garbage. Almost a year has passed, when there is already a stench, flies and even rats are running around. Finally you have removed the garbage. Thank you very much. But the gate is still broken and does not close. The entrance is dirty. The light bulbs are weak, you can fall on the stairs. I treat the apartments where I live with respect and cleanliness. I often pay for rent, but you always have no respect for us as tenants.

Borba Property Group

Thank you for sharing your concerns. We take feedback like this seriously, as the comfort and safety of our residents are a priority for us. In order for us to address your specific situation and take immediate action, we kindly ask that you contact our office directly at 562-924-3858 x104 so we can connect with you and resolve these issues.

Jordynn thornton Publicada en Google 7 months ago

Experiencia fantástica: They were very helpful with finding an apartment. They have great communication and make signing documents easy to do right from your phone.

Borba Property Group

Hi, Jordynn. We are thrilled to learn that you had a positive experience with us!

Maria Abarca Publicada en Google 7 months ago

Experiencia fantástica: Yesenia has be amazing since day one, any questions I had she would respond quickly and professionally. She has made my experience with Borba Property go smoothly. I don’t think giving Yesenia 5 stars is enough for all she has done for my family and me. We are truly grateful for all the help she has provided to us. Thank you Yesenia!!

Borba Property Group

Hi, Maria. We appreciate the kind words and are glad we could provide you with a positive experience!

Jordan Williams Publicada en Google 7 months ago

Experiencia fantástica: Excellent customer service from the whole team including Valerie, Jacquelyn, and leo. Every rep has been dilligent in answering and resolving any questions to the best of their ability. Everyone has been super patient and would consider renting in the future

Borba Property Group

Hi, Jordan. Thanks for taking the time to share your positive experience. We truly appreciate it!

Terrance Harden Publicada en Google 7 months ago

Experiencia fantástica: My experience was great. My agent Mele Fernandez at borba property management help me from the beginning to the end of my apartment searching. I truly appreciate her service, professionalism, and patience. Thank you from the bottom of my heart.

Borba Property Group

Hi, Terrance. We are thrilled to learn that you had a positive experience with us!

Gabriel Gasha Publicada en Google 8 months ago

Experiencia fantástica: Great experience with this property group. From the property manager Angelica (super helpful) to Victoria Juanitas. Any issues they can fix. Victoria Juanitas responded so fast. I was traveling and my deposit was lost. Literally fixed the issue in minutes. Thanks Victoria!

Borba Property Group

Hi, Gabriel. Your feedback is highly appreciated. Thank you for the review!

Erika Uribe Publicada en Google 8 months ago

Experiencia fantástica: The combination of fast response, personalized attention, and professional demeanor made this experience one of the best I've had with customer service. I wholeheartedly recommend Mele Fernandez to anyone seeking top-notch support.

Borba Property Group

Hi, Erika. We appreciate the kind words and are glad we could provide you with a positive experience!

Jesse S Publicada en Google 8 months ago

Experiencia fantástica: Hi my name is Jesse S. I recently got approved to move into the property located at 236 Lime Ave, Long Beach CA. My experience with Mele, the leasing specialist, has been outstanding. She was very helpful through the process and got us settled quickly. Thank you so much for your service Mele, least stressful move in process I’ve ever had.

Borba Property Group

Hi, Jesse. Thanks for taking the time to share your positive experience. We truly appreciate it!

Tamera Weatherspoon Publicada en Google 8 months ago

Experiencia fantástica: I recently moved into a new apartment. My experience with Mele, the leasing agent has been great. She was very responsive and answered all of questions and concerns.

Borba Property Group

Hi, Tamera. We are thrilled to learn that you had a positive experience with us!

Claudia Suarez Publicada en Google 8 months ago

Experiencia fantástica: Yesenia Soto, the leasing agent was outstanding. Followed through the entire process. Kim and Sandy has kept in touch making sure that the unit is in great condition prior to our moving.

Borba Property Group

Hi, Claudia. Thank you so much for leaving us a stellar review!

Blanca Gutierrez Publicada en Google 8 months ago

Experiencia fantástica: Borba Property Group got me approved in less than a week! Yesenia, a leasing manager at Borba played a huge role in speeding up the process.

Borba Property Group

Hi, Blanca. We appreciate the kind words and are glad we could provide you with a positive experience!

Breana DiPinto Publicada en Google 8 months ago

Experiencia fantástica: Got the apartment of my dreams today alongside the help of Mele- she made sure we were on top of things, had all the proper documents, and made the process so fast and easy. Moving can be a nightmare and the anticipation of getting approved as well, but she was with us each step of the way handling BUSINESS! I appreciate people like Mele that so seamlessly do their job to reflect positively on the company itself and make me feel safe with my decision. Thank you, Mele, for making this experience so pleasant.

Borba Property Group

Hi, Breana. Thank you so much for leaving us a stellar review!

Kacey Feng Publicada en Google 8 months ago

Experiencia fantástica: Yesenia Soto single-handedly made our experience with Borba the best ever. Because of her, we were able to find our dream apartment and could not be happier with our experience! She was always immediately responsive and made the process perfectly seamless and exciting even! I would trust Yesenia and Borba with anything regarding finding an apartment or home.

Borba Property Group

Hi, Kacey. We appreciate the kind words and are glad we could provide you with a positive experience!

Miguel Guzman Publicada en Google 8 months ago

Experiencia fantástica: Great experience! I was able to complete the process the same day without any problems. Mele (leasing specialist) was very professional and helpful. She made the process go very smooth. Thank you Mele for making this process a great experience.

Borba Property Group

Hi, Miguel. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jose Guzman Publicada en Google 8 months ago

Experiencia fantástica: My name is Jose. I recently moved into the property located at 1074 Obispo Avenue. My experience with Mele, the leasing specialist, was great. She made the process very simple and easy, making sure everything was understood along the way. I am happy with my apartment!

Borba Property Group

Hi, Jose. Thank you so much for leaving us a stellar review!

Linda Saslow Publicada en Google 8 months ago

Experiencia fantástica: Borba has been my property management on two buildings in downtown Long Beach for nearly seven years. Communication and service is good. Difficult situations are handled professionally and with regard to legal responsibilities and liabilities. I’ve learned a lot from working with the knowledgable staff at Borba. I had four vacancies at my building in the Long Beach arts district in Spring 2025 and Mele at Borba got them rented in fast order. Mele's wisdom and finesse on pricing and marketing helped me end up with great new tenants in just a few weeks.

Borba Property Group

Hi, Linda. We are thrilled to learn that you had a positive experience with us!

A Laguzza Publicada en Google 9 months ago

Experiencia fantástica: Professionalism and knowledge is what I found with Borba Property Group. They not only have core values but they live by them. As a family-owned and local business they really care about their customers and the work that they do. They really are dedicated to quality residential property management. So refreshing!

Borba Property Group

Hi, A. Thank you so much for leaving us a stellar review!

ROBERTO MARQUEZ Publicada en Google 9 months ago

Experiencia fantástica: The process was easy and I did most of it online with Alma. I had a self guided tour at my convenience which was great. Alma was quick to respond, kind, and helped remedy any concerns I had.

Borba Property Group

Hi, Roberto. We appreciate the kind words and are glad we could provide you with a positive experience!

Londone James Publicada en Google 9 months ago

Experiencia fantástica: My name is Londone I recently moved into one of the finest properties in Long Beach. My experience with Mele has been nothing but pleasant. She has been super reliable, communicative, helpful, and respectful throughout the entire process with helping my partner and I find the right apartment. We could not have asked for anyone more supportive, we truly appreciate Mele!

Borba Property Group

Hi, Londone. We are thrilled to learn that you had a positive experience with us!

Leo Lozano Publicada en Google 9 months ago

Experiencia fantástica: I recently got a unit in one of their properties in Long Beach. My experience with Mele has been wonderful. I applied and got a response the next day and got approved quickly.

Borba Property Group

Hi, Leo. Thank you so much for leaving us a stellar review!

Bijan Ross Publicada en Google 9 months ago

Experiencia fantástica: "My name is Bijan I recently moved into the property managed by Borba Property Group. My experience with Mele, the leasing specialist, has been great, she’s been very punctual and responsive during the entire process. Thank you!

Borba Property Group

Hi, Bijan. Your feedback is highly appreciated. Thank you for the review!

Megan de la Motte Publicada en Google 9 months ago

Experiencia fantástica: My name is Megan and I am currently moving into a property located at 1450 Coronado Ave. My experience with Mele, the leasing specialist, has been amazing. She has answered every question and concern I have in a timely manor and has made my moving 1000% easier than any place I’ve contacted so far. She is the best and I am so grateful to have had her help me in this experience!!

Borba Property Group

Hi, Megan. We appreciate the kind words and are glad we could provide you with a positive experience!

Katherine Alarcon Publicada en Google 9 months ago

Experiencia fantástica: Great experience Alma Escalante really helped us out to find exactly what we were looking for. Would recommend for anyone looking to move into a new home.

Borba Property Group

Hi, Katherine. We are thrilled to learn that you had a positive experience with us!

Anita Peralta Publicada en Google 9 months ago

Experiencia fantástica: Yesenia Soto, is amazing! She’s a great communicator, kind, and professional. From the moment I reached out to schedule a viewing, she was on top of it! I wasn’t sure if I was going to end up making the showing and she reached out and was flexible with her schedule. I had a few questions and concerns and she did her best to find answers for me right away! I am so thankful for her help! Everything was smooth, easy & FAST! Amazing company and even better agent. Thank you Yesenia!!

Borba Property Group

Hi, Anita. Your feedback is highly appreciated. Thank you for the review!

Marissa Zetino Publicada en Google 9 months ago

Experiencia fantástica: Working with Alma E. was an absolute pleasure. I highly recommend Alma for all your moving in needs. She made the process of a move in so much easier than we could expect. She communicated profoundly.

Borba Property Group

Hi, Marissa. We appreciate the kind words and are glad we could provide you with a positive experience!

Yeraldi Colmenares Publicada en Google 9 months ago

Experiencia fantástica: My name is Yeraldi I recently moved into the property located at 905 Alamitos Ave in Lobg Beach. My experience with Mele, the leasing specialist , has been Amazing She worked around my schedule and was very understanding. The process was so easy. She made this proces a breeze. Thank you.

Borba Property Group

Hi, Yeraldi. We are thrilled to learn that you had a positive experience with us!

Dayle Miller Publicada en Google 9 months ago

Experiencia fantástica: Amazing Experience with Mele at Borba! Hi, my name is Daylee. I just moved into a unit in Long Beach, and I had such a great experience thanks to Mele, the leasing specialist at Borba. She showed me the unit and got me approved the very same day! Mele is fast and incredibly helpful. I truly appreciated her patience and the way she walked me through the entire process step by step. She made everything so easy and stress-free. If you're looking to rent with Borba, I highly recommend asking for MELE—she’s amazing!

Borba Property Group

Hi, Dayle. Your feedback is highly appreciated. Thank you for the review!

Ashley Barron Publicada en Google 9 months ago

Experiencia fantástica: Alma was such a big help and worked with us very well. She answered all our questions and explained in detail.

Borba Property Group

Hi, Ashley. We appreciate the kind words and are glad we could provide you with a positive experience!

Alizeyah Hallam Publicada en Google 9 months ago

Experiencia fantástica: Yesenia was amazing!!!! She was so helpful and very genuine! The property itself is gorgeous and I was amazed to find good parking in Long Beach.

Borba Property Group

Hi, Alizeyah. Thanks for taking the time to share your positive experience. We truly appreciate it!

Lorena Cortez Publicada en Google 9 months ago

Experiencia fantástica: My name is Lorena and I recently moved into the property located at Olive Ave Long Beach. My experience with Mele, the leasing specialist , has been excellent. She’s answered any and all questions I’ve had and has been overall super helpful! She even came to the property to give me a tour herself when I was having trouble getting inside. She’s gone above and beyond for me, and I truly appreciate all her help

Borba Property Group

Hi, Lorena. We are thrilled to learn that you had a positive experience with us!

Raquel Balderas Publicada en Google 9 months ago

Experiencia fantástica: Hello my name is Raquel and I am going to be a new tenant at Borba’s. When submitting my application Mele helped me so much in understanding the process and answering any questions I had. She made me feel heard and seen with whatever I was wondering. Thank you so much Mele!

Borba Property Group

Hi, Raquel. Thank you so much for leaving us a stellar review!

Hilary Balderas Publicada en Google 9 months ago

Experiencia fantástica: Hello, my name is Hilary and I am an upcoming new tenant at the property on Linden Ave. My experience with Borba in general has been great as they are very helpful. Along with leasing agent Mele, she has been an amazing help, she has been very helpful in the sense of answering any questions I may have about the property, lease, rules, etc. My application was processed very quickly with her and cannot stress it enough how much I appreciated that as I was very eager to get a response.

Borba Property Group

Hi, Hilary. Your feedback is highly appreciated. Thank you for the review!

Arthur Zamorano Publicada en Google 9 months ago

Experiencia negativa: The internal communication within this company is horrendous. The property manager will ignore your calls, texts, and ignore you to your face. This company clearly needs better management. The work they do and how the run apartments put their tenants at risk of physical and biological harm. They will not fumigate an entire building, they will not clean hazards, but they will let you know if you have unpaid rent.

Borba Property Group

Arthur, we’re sorry to hear you feel this way. Our records show that all maintenance requests were completed, but we understand that communication is just as important. If you’d like to discuss this further, please reach out to us directly at 562.924.3858. Thank you for your feedback.

Cydney Paiige Publicada en Google 9 months ago

Experiencia fantástica: My name is Cydney. I recently moved into the property located in Long Beach. I’ve had a phenomenal experience working with Mele, the leasing agent. She helped us get moved in an adequate amount of time. She is very efficient with maintaining communication and was able to provide great feedback and information about the unit, alongside helping me get familiar with the neighborhood and area around. Overall, she is great, if you’re ever looking to move in an apartment and need to move in a short amount of time, I definitely recommend Mele and Borba Properties

Borba Property Group

Hi, Cydney. Thank you so much for leaving us a stellar review!

Austin Diaz Publicada en Google 9 months ago

Experiencia fantástica: Yesenia Soto was very professional made my first time renting experience really really easy, she really took the time to explain in detail and even showed me how to contact Edison. She went out of her way to make this deal happen for me I will recommend her to anyone wanting to rent. Thank you Yesenia Soto for everything.

Borba Property Group

Hi, Austin. Thanks for taking the time to share your positive experience. We truly appreciate it!

Tiffany Flores Publicada en Google 9 months ago

Experiencia fantástica: Quick response when I notified of AC trouble. Got AC company to come out by next day. Even less urgent matters are only a couple days turn around time from report to resolve.

Borba Property Group

Hi, Tiffany. We are thrilled to learn that you had a positive experience with us!

Amaya Quirarte Publicada en Google 10 months ago

Experiencia fantástica: Yesenia was amazing throughout the entire application process! She made everything so easy and straightforward, and I truly felt supported every step of the way. One thing I really appreciated was how fast she always replied, no matter what questions I had, she was always available and super helpful. It’s clear that she genuinely cares about making the process smooth for you. I couldn’t have asked for a better experience. Highly recommend working with Yesenia!

Borba Property Group

Hi, Amaya. Your feedback is highly appreciated. Thank you for the review!

Cyndi Chalakee Publicada en Google 10 months ago

Experiencia positiva: My recent experiences with Borba have been very. Good and things are getting done in a timely manner. In the past I felt ignored and frustrated. Since they changed their manager things have definitely been better. Thanks Borba

Borba Property Group

Hi, Cyndi. We appreciate the kind words and are glad we could provide you with a positive experience!

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