Realty Boulevard Sales & Management
Información sobre Realty Boulevard Sales & Management
Horario de apertura
- Domingo: (closed)
- Lunes: 7h-12h, 13h-16:30
- Martes: 7h-12h, 13h-16:30
- Miércoles: 7h-12h, 13h-16:30
- Jueves: 7h-12h, 13h-16:30
- Viernes: 8h-12h
- Sábado: (closed)
At Realty Boulevard we pride ourselves in being a ONE-STOP SHOP for our clients. We can help you with all of your REAL ESTATE, PROPERTY MANAGEMENT, CONSTRUCTION and LANDSCAPE needs. We will handle everything for you from start to finish and work hard to earn and keep your trust. As a primarily referral-based company, our goal is to make you a CLIENT FOR LIFE! You'll be so happy with how we've helped you become MORE PROFITABLE and LESS STRESSED that you will want to tell everyone you know. To our future Owners, are you looking for a REAL ESTATE BROKERAGE that can take care of all your Real Estate needs? Are you BUYING or SELLING? Are you tired of MANAGING your own rentals? Do you need a Broker that has full knowledge of the industry and a...
Nuestro comentario desde Agencias Inmobiliarias sobre Realty Boulevard Sales & Management:
Realty Boulevard Sales & Management es una empresa de gestión inmobiliaria dedicada, conocida por su profesionalismo y compromiso con la satisfacción del cliente. El equipo es reconocido por su capacidad de respuesta y por manejar solicitudes de mantenimiento de manera eficiente, asegurando que los inquilinos se sientan apoyados durante su experiencia. Muchos clientes han elogiado al personal por ir más allá para proporcionar un proceso de arrendamiento fluido y sin estrés.
Los aspectos más destacados de Realty Boulevard incluyen:
- Profesionalismo: El equipo es muy valorado por su profesionalismo, lo que hace que el proceso de arrendamiento y gestión sea fácil y eficiente.
- Capacidad de respuesta: Priorizan una comunicación rápida y son conocidos por abordar las necesidades de los inquilinos y los problemas de mantenimiento de manera oportuna.
- Equipo de apoyo: Muchos clientes expresan su agradecimiento por la amabilidad y el apoyo que reciben de los miembros del personal, quienes realmente se preocupan por el bienestar de sus clientes.
- Experiencia: Con un equipo conocedor que se mantiene actualizado sobre las tendencias del mercado y las necesidades de los inquilinos, Realty Boulevard sobresale en la gestión y arrendamiento de propiedades.
Si bien la mayoría de las reseñas son positivas, algunos clientes han planteado preocupaciones sobre el manejo de depósitos de seguridad y retrasos en la comunicación después de mudarse. La empresa ha reconocido estos problemas y ha enfatizado su compromiso de abordar dichos temas para garantizar una mejor experiencia para todos los inquilinos.
En resumen, Realty Boulevard Sales & Management se recomienda encarecidamente a quienes buscan servicios confiables de gestión de propiedades, proporcionando un nivel excepcional de atención tanto para inquilinos como para propietarios de propiedades.
Realty Boulevard Sales & Management: Opiniones
3 months ago Experiencia negativa: SCAM ALERT: This place runs scams, beware. They accept applications even after having a tenant selected for available properties, telling one tenant to “place a hold fee” and telling the rest that their application must be approved first. They then will not provide refunds even though they provided incongruent information to multiple people, cashing hundreds in application fees in the process. Reported to the BBB and directly to the property owner. Do not use unless you want a mountain of paperwork and no lease to show for it.
Tara,
Your review mischaracterizes our process, and we’d like to clarify the facts.
A hold fee does not guarantee approval. It secures first position only, meaning no additional applications are processed while the applicant who placed the hold fee completes screening and required steps. This policy is clearly disclosed in writing.
A hold fee is fully refundable if an applicant is denied and non-refundable if the applicant is approved, as the property is removed from the market during that time. Some applicants choose to wait until their application is approved before submitting a hold fee; however, doing so carries the risk of losing first position if another applicant submits a hold fee first.
In this case, another applicant placed a hold fee before you, which moved them into first position. Your application had already been fully processed, which involves a non-recoverable third-party screening cost to our company. Application fees are disclosed as non-refundable for this reason.
Had your application not yet been processed, we would have refunded the fee as a courtesy—even though our written agreement does not require it. Once processing is complete, those costs cannot be recovered.
Additionally, your approved application remains valid for 30 days and may be transferred to another available Realty Boulevard property, should you choose to proceed that way.
While we understand it is frustrating to lose a property due to timing, this outcome was not the result of misleading information, misconduct, or a scam. We are transparent in our process, and all terms are clearly disclosed in writing.
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
From The Realty Boulevard Team.
3 months ago Experiencia fantástica: Kind + super helpful :) I know I’m taken care of
Thank you, Jaclyn! We truly appreciate your kind words and are glad you feel supported—that’s exactly our goal. We’re grateful for the opportunity to work with you and look forward to continuing to take great care of you.
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
From The Realty Boulevard Team.
3 months ago Experiencia negativa: I rented a privately owned condo originally managed by Reno Property Management. I had a generally positive experience, with no rent increase after the first 12 month lease. During the second year lease, the owner sold and the new owner went with Realty Blvd as the manager. When it came time to renew, they offered me a 20% rent increase plus a mandatory $50/month "tenant benefits package" full of BS services I didn't want. I opted to leave instead. Was glad to pay more just to not have to deal with this company. The kicker is they then took 2 months to get me my deposit returned, my understanding is NV law only gives 30 days.
Matthew,
Thank you for sharing your feedback. We understand that changes at renewal can be frustrating, and we appreciate the opportunity to clarify a few points.
Rental rates are evaluated based on current market conditions and are ultimately determined by the property owner. When owners change management companies, it is often because prior management was not keeping rental rates aligned with the market. In those situations, our responsibility is to provide accurate market guidance to the owner—even when that means delivering news residents may not welcome. While we understand this can be difficult, it is part of our role as a professional property management firm.
Regarding the Resident Benefits Package, it includes multiple services and protections intended to add value and support residents throughout their tenancy. While we’re sorry it did not meet your expectations, it is a standard program for the properties we manage and is disclosed in advance.
We respect your decision to move on and wish you the best in your next home.
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
From The Realty Boulevard Team.
5 months ago Experiencia fantástica: I’ve been working with the Realty Boulevard team during a very stressful time for my family, and they have been absolutely incredible. From the beginning, Ashlee and Amanda were patient, kind, and very clear in explaining every part of the move‑in costs and the different assistance options available to us. They took the time to break down all the numbers, coordinate with multiple assistance programs, and make sure we could move into our new home as quickly as possible. Their communication was fast, professional, and always compassionate, and I truly felt like they were advocating for my family, not just processing another file. I am extremely grateful for everything they have done and highly recommend Realty Boulevard to anyone looking for a team that genuinely cares and goes above and beyond for their clients.
Tyrone, thank you for taking the time to share such a thoughtful review. We understand how overwhelming transitions can be, especially during stressful seasons, and it means a great deal to hear that Ashlee and Amanda were able to support you and your family with clarity, compassion, and urgency.
Our team is committed to serving with excellence, communicating clearly, and truly advocating for our clients—not simply processing paperwork. Your feedback affirms that mission, and we’re grateful you chose Realty Boulevard during such an important time.
If you need anything as you settle into your new home, we’re here for you.
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
The Realty Boulevard Team
5 months ago Experiencia negativa: If I could give zero stars I would. We never receive a 24 hour notice when they are coming or sending a vendor to our home. We’ve had a leak in our kitchen sink for a month now, they showed no urgency to get this fixed, maintenance came out looked at it and left with no word or any update. A week later, we called to request an update as it has been leaking and caused the board to warp. The manager I spoke with stated she would get back to me, she never did, I called back the next day for an update and she stated that the maintenance guy was calling the warranty the day prior and was on hold for a long period of time so he hung up and would be calling them back. It took a week for them to finally call warranty and that was that I had to call and request for an update, I’m curious to know how much longer it would have take had I not called. That was the week before Thanksgiving. They barely sent someone back out today. Leaks typically are an emergency, but I guess not for Realty Boulevard. Lastly, they make the residents responsible for things that should be the OWNERS responsibility especially since these are new builds. We lived in a new build within the exact same area, never had any issues with the home nor the owners or property management. Just unfortunate they sold that home and we had to make a quick decision to move and we are now reaping the horrors of the decision we made going with Realty Boulevard and this cheap homeowner.
Sabrina,
Thank you for sharing your concerns. We understand how frustrating delays can feel, especially in a new home, and we appreciate the opportunity to clarify.
This is a new construction property, and the issue you referenced fell under the builder’s warranty, not an owner-funded repair. In these situations, repairs must be coordinated through the builder and their authorized vendors. Both the owners and Realty Boulevard are required to follow the warranty process rather than duplicate costs for items already covered.
Throughout this process, we were actively coordinating with the builder, their warranty department, approved vendors, and the owners. Unfortunately, builder warranty timelines—especially around holidays—are outside of our control. That said, the matter was addressed once the warranty provider completed their process and dispatched service.
Regarding notice of entry, all vendor access is handled in compliance with Nevada law. When warranty vendors are involved, scheduling is often dictated by their availability, but proper notice is still provided unless the situation qualifies as an emergency.
We also want to clarify that residents are not being made responsible for owner repairs. Responsibilities are defined by the lease, ownership direction, and warranty coverage. In new builds, directing repairs through the builder is standard practice and ultimately protects both the property and the residents.
We understand that this experience did not meet your expectations, and we regret the frustration caused by warranty-related delays. Our role is to manage the property in accordance with owner instructions, builder requirements, and the law.
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
From The Realty Boulevard Team.
7 months ago Experiencia fantástica: Realty Boulevard Sales & Management made the whole rental process smooth and stress-free. The team was professional, responsive, and truly cared about finding the right fit for me. Highly recommend!
Hi Nathaniel, thank you for the wonderful review! We’re so glad to hear the rental process felt smooth and stress-free for you. Our team takes pride in being responsive and making sure every resident feels cared for. We truly appreciate your recommendation!
— The Realty Boulevard Sales & Management Team
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
7 months ago Experiencia fantástica: The team at Realty Boulevard Sales & Management is professional, responsive, and truly cares about their clients. Whether you’re buying, selling, or renting, they go the extra mile to make the process easy.
Hi Catherine, thank you so much for your kind words! We’re thrilled to know our professionalism and responsiveness stood out, and it means a lot that you felt cared for throughout the process. Going the extra mile for our clients is what we love to do!
— The Realty Boulevard Sales & Management Team
LOVE GOD. LOVE PEOPLE. LOVE WHAT WE DO.
8 months ago Experiencia fantástica: The level of care and service I’ve received is top-tier. Their property management team goes above and beyond to keep everything running smoothly. I once had to update my lease details mid-term, and they handled it with efficiency and professionalism. It’s rare to find such organized and tenant-focused management.
Robert, thank you for the great feedback. We’re glad our team was able to handle your lease update quickly and that our service has met your expectations.
— The Realty Boulevard Sales & Management Team
8 months ago Experiencia fantástica: Everyone I’ve interacted with has been kind and professional. They clearly care about their tenants and go the extra mile to keep the properties in great shape.
Paul, thank you for your kind words. We’re glad to hear our team’s care and professionalism have made a positive impression. Keeping our properties well-maintained and supporting our tenants is always a top priority.
— The Realty Boulevard Sales & Management Team
8 months ago Experiencia fantástica: I truly appreciate the way this company operates. Their attention to detail, timely responses, and clear communication have made living at one of their properties an easy and enjoyable experience. If you’re looking for a property management company that’s organized, respectful, and responsive, this is it.
Preston, thank you for your thoughtful review. We’re glad to know our attention to detail and communication have made your experience a positive one. Providing organized, respectful, and responsive service is always our goal, and we appreciate your feedback.
— The Realty Boulevard Team
8 months ago Experiencia fantástica: Maintenance issues have been resolved faster than expected. It’s reassuring to rent from a company that prioritizes tenant comfort and safety.
Tommy, thank you for your feedback. We’re glad to hear our team was able to resolve your maintenance needs quickly. Tenant comfort and safety are always top priorities for us, and we appreciate your trust.
— The Realty Boulevard Team
8 months ago Experiencia fantástica: Realty Boulevard has been excellent to work with. They respond quickly to questions, they’re proactive with maintenance and inspections, and they keep the property in great condition. It’s clear that they’re experienced and take their responsibility as managers seriously. I would absolutely rent from them again without hesitation.
Thank you so much, Joshua! We’re so glad to hear that you’ve had a positive experience with us. Providing great service is always our goal, and it’s wonderful to know it’s making a difference. We truly appreciate your recommendation and look forward to continuing to serve you again in the future!
—The Realty Boulevard Team
8 months ago Experiencia fantástica: Communication has been excellent throughout my lease. Whenever I reached out with a concern or question, someone responded promptly and followed up.
Michael, thank you for your kind words! We’re glad to hear that our team’s communication has made your leasing experience a positive one. Prompt responses and thorough follow-up are top priorities for us, and it’s rewarding to know that has stood out in your experience.
— The Realty Boulevard Team
8 months ago Experiencia fantástica: The staff here genuinely care about the people they work with. They’ve always treated me with respect and kindness, whether it’s through email, over the phone, or in person. It’s rare to find a management company that is this consistent with communication and follow-through, and I truly appreciate the effort they put into their work.
Henry, thank you for such a thoughtful review. We’re grateful to know that our commitment to respect, kindness, and consistent communication has made a difference in your experience. Building strong, supportive relationships with our clients is always our goal, and it means a great deal to see that reflected in your feedback.
— The Realty Boulevard Team
8 months ago Experiencia fantástica: The leasing process was smooth from start to finish. The team was friendly, answered all my questions, and made moving in easy and stress-free.
Michael, thank you for your review! We’re glad the leasing process was smooth and stress-free, and we appreciate your kind words about our team.
— The Realty Boulevard Team
8 months ago Experiencia fantástica: I’ve had a great experience with this company. The staff is responsive and professional, and any maintenance request I submitted was handled quickly and efficiently.
Thank you for sharing your experience, David! We’re so glad to know you’ve had a positive interaction with our team and that your maintenance requests have been handled quickly and efficiently. As one of our valued property owners, your trust means so much to us, and we’re committed to continuing to provide you with responsive, professional service every step of the way.
8 months ago Experiencia fantástica: Whether you’re buying your dream home or selling for the best value, Realty Boulevard Sales & Management is here to guide you. We combine market expertise with personalized service to deliver outstanding results.
Michael, thank you so much for your kind words and thoughtful review! We truly appreciate your support and dedication as a vital part of our Realty Boulevard team. Your commitment to excellence inspires us daily, and we’re grateful to have you with us as we continue to guide our clients with care and expertise.
8 months ago Experiencia fantástica: At Realty Boulevard, we specialize in connecting buyers, sellers, and investors with the perfect property. Our dedicated team ensures every transaction is smooth, transparent, and tailored to your needs.
Thank you, William, for highlighting what we strive for at Realty Boulevard! Your dedication helps us deliver the smooth and transparent service our clients deserve.
8 months ago Experiencia fantástica: Great experience, friendly staff!
Thank you, Tarah! We’re so glad you had a great experience with the Realty Boulevard team. Wishing you all the best, and we’d be happy to help anytime in the future!
9 months ago Experiencia fantástica: Love working with Realty Boulevard. Very professional and polite. Strongly reccomend if you are in NV looking for Property Management services.
Thank you so much, David! We truly appreciate your kind words and recommendation. It’s always a pleasure working with amazing people like you, and we’re thrilled to know you’ve had such a positive experience with our team. ✨ Your trust means the world to us, and we’re here anytime you need top-notch Property Management services in NV!
9 months ago Experiencia negativa: My fiancé is renting a apartment on Denslowe Dr and they have been ridden with cockroaches since they moved in over a year ago and nothing has been done to fix said problem they sent in a exterminator and he said he’s going to have to do all apartments if they actually want them gone and there’s only 4 units in the building but they are to cheap to do it and it’s becoming a health issue just tonight I had a cockroach crawling on me and she’s had enough in the morning she’s calling and that will be the last attempt before we get legal with the issue we have pictures of when she first moved in and we saw black specs in the cupboard which turned out to be cockroach feces and been telling them for over a year and never a solution
Hi Jack,
We’re sorry to hear about your experience and take pest concerns very seriously, especially when they impact the health and comfort of our residents.
Our records show that a work order was completed previously to address this issue. We were not aware that the problem continued, as no additional work orders have been submitted since then. In order for us to take action quickly, we do need a new work order entered into our system each time an issue arises. This ensures that it is documented, tracked, and prioritized for follow-up.
Now that we’ve been made aware, our team will be coordinating with our pest control provider to ensure a thorough resolution. We will also be reaching out directly to gather any additional details so we can address this matter promptly.
We appreciate your feedback and the opportunity to improve, and we encourage all residents to submit work orders whenever an issue occurs so we can provide timely service.
— Realty Boulevard Management Team
9 months ago Experiencia negativa: The biggest problem I've had is trying to get the rest of my secure deposit plus my prorated rent back. I've working on this for over a month and it's been over two months since we vacated. And the sad part is they've already had somebody in there within two weeks of after we left. They sent out the first check and we received it with no problem they said they sent out another check but we didn't receive that one which I don't understand if it's going to the same address why would it be a problem and then now we've been waiting for three weeks for them to send it out again. Jeez I just want to get the rest of my security deposit and my prorated rent. They were paid on the first of every month with no delay. I would think in respect I should have had the same thing.
Hi Steven,
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience this situation has caused you.
We understand how important it is to receive your security deposit and prorated rent promptly. We previously reissued your check and mailed it to you, but since it appears you did not receive it, we first had to verify that the check had not been cashed and complete the stop-payment process before moving forward. Now that those steps are complete, we are re-cutting another check to ensure you receive your funds without further delay.
Our team is processing this immediately. To help prevent any additional issues, please call our office at (775) 622-1445 so we can confirm your current mailing address and provide you with the most up-to-date status.
We truly appreciate your patience and understanding, and we’re committed to getting this resolved for you as quickly as possible.
9 months ago Experiencia fantástica: The whole Team is awesome. They are responsive, polite and understanding. When you walk in the office everyone has a smile on there fave and is eager to help.
Thank you so much, Martin! We truly appreciate your kind words and are thrilled to hear that you’ve had such a positive experience with our team. We pride ourselves on being welcoming, responsive, and professional—so it means a lot to know that came through. Thanks again for taking the time to share your feedback!
—The Realty Boulevard Team
9 months ago Experiencia fantástica: Amber and her team were very professionals, knowledgeable and they communicated very well. It was worth paying a fee to find a good tenant.
Thank you so much, Javier! We truly appreciate your kind words and are thrilled to hear that you felt supported and well-informed throughout the process. Amber and the whole team are dedicated to finding the right tenants and making things smooth for our owners — so it means a lot to know it made a difference for you. ✨
Thanks again for trusting us!
10 months ago Experiencia fantástica: Realty Boulevard has been wonderful and easy to work with.
Thank you so much, Kristi! We truly appreciate your kind words and are so glad to hear that working with Realty Boulevard has been a great experience for you. It’s always our goal to make things smooth and stress-free!
10 months ago Experiencia fantástica: Shelby was with us every step of the way. Their website is user friendly and very easy to maneuver. Move in was a breeze
Thank you so much, Bonnie! We’re thrilled to hear that Shelby and our website made your move-in experience smooth and easy. Welcome to your new home! If you ever need anything or have any questions, please don’t hesitate to reach out — we’re always here to help!
10 months ago Experiencia fantástica: Great company and even better employees. Fantastic hardworking people to work with. They are all dedicated to their clients interest. 5 stars across the board ✨️
Thank you so much, Sam! Your kind words truly mean the world to us. It’s been such a pleasure working with someone as dedicated and customer-focused as you are. Your support and partnership make what we do so rewarding! ⭐ We're always here for you whenever you need us.
10 months ago Experiencia negativa: Poor management. Called several times the day I moved out with no return calls. Their deduction fees are bogus. And guess what, they don’t answer the phone or call back to discuss. $2100 down the tube!
We have confirmed that this is the second fake review posted by the same individual—Scott Wagner and S. Wagner—neither of whom are listed as legal tenants or leaseholders in our system.
Again, to be clear:
The inspection fee is outlined in the lease and applies to all tenants.
All deductions from the security deposit are fully documented and legally compliant.
Our team returns all legitimate calls and emails. Claims of being ignored are false.
Every former tenant receives a detailed breakdown of any charges, with an opportunity to dispute through the proper legal channels.
These repeated, false reviews are an abuse of the review system and do not reflect actual tenant experiences. If you believe you have a legitimate issue, contact us directly with verifiable lease information. Otherwise, we ask that these fabricated reviews be removed.
— Realty Boulevard Management
10 months ago Experiencia fantástica: Were professional and helpful.
"Thank you so much, Phyllis! We're glad to hear you found our team professional and helpful. It was a pleasure working with you!"
11 months ago Experiencia fantástica: Great team! they make the leasing experience easy.
Thank you so much, Michelle! We're thrilled to hear you had a smooth leasing experience with our team. Making the process easy and stress-free is what we strive for!
1 year ago Experiencia fantástica: Excellent Service, very professional,they respond quickly to any questions you may have.
Thanks Edgar for the 5 star rating. Truly appreciate it. Have a wonderful memorial day weekend!
1 year ago Experiencia fantástica: I have referred Realty Blvd several property owners and they have done a wonderful job communicating with all parties and managing the assets.
Thank you so much, Ben! We truly appreciate your trust and continued referrals — it means the world to us. Clear communication and strong asset management are at the core of what we do, and we're grateful for the opportunity to serve both you and the clients you've sent our way. Looking forward to many more successful partnerships!
1 year ago Experiencia fantástica: Realty Blvd has gone above and beyond what I expect from my property managers. Highly recommend
Thank you so much, Cam! We truly appreciate your kind words and your trust in our team. It means a lot to know we’ve exceeded your expectations — that’s always our goal. We're grateful to manage your property and look forward to continuing to provide you with top-level service!
1 year ago Experiencia fantástica: Amber and her team are the best. I refer all of my clients needing property management to them. They are very professional and fair. I also trust their process. Amber knows more about property management and real estate in general than most agents do.
Thank you, Denise, for your glowing review, kind words and continued trust! It has been such a pleasure working together over the years, and we truly value the relationship we’ve built. We love taking care of your clients and treat them like family — your referrals mean the world to us.
Your support, encouragement, and trust in our process inspire us to keep delivering the highest level of service every day. We look forward to many more years of working together and helping even more clients achieve their goals!
1 year ago Experiencia fantástica: Shelby has been absolutely amazing. Professional and kind. The process has been easy and we have been treated with respect and professionalism from start to finish. We found the perfect house for our needs.
Thank you so much for the amazing review! It was truly our pleasure to help you find the perfect home . Shelby and the whole Realty Boulevard team are so excited to welcome you! If you ever need anything in the future, don’t hesitate to reach out — we’re always here for you!
1 year ago Experiencia fantástica: They are very polite and helpful whenever I call to ask a question. My lease is almost up now, but I’m looking for a new place they have to rent again from them. Great service.
Thank you, Larry, for your kind words! We're thrilled to hear that you've had a positive experience with our team. We look forward to helping you find your next rental. Your satisfaction means a lot to us!
1 year ago Experiencia fantástica: Amber, Amanda and their team are wonderful to work with. They handled my needs professionally and on time. I am continuing to engage them on renewals as well.
Thank you for your positive review, Lakshmi! We're glad to hear that Amber, Amanda, and the team were able to meet your needs effectively and professionally. Your continued trust in us means a lot! We look forward to working with you on any future endeavors!
1 year ago Experiencia fantástica: Very good to work with. Communicate repair needs quickly & efficiently. Staff is very friendly and always willing to work with us regarding any situation!
Thank you for your wonderful review, Victoria! We're delighted to hear that you found our team communicative and friendly. Your satisfaction is our priority, and we're always here to help with any situation. We appreciate your support!
1 year ago Experiencia fantástica: By far the most favorable property management company around. Their ability and willingness to work with you in situations and the friendliness of the staff is beyond compare.
Thank you for your wonderful review, Louis! We're thrilled to hear about your positive experience with our team and our services. Your appreciation means a lot to us, and we look forward to continuing to provide you with excellent service.
1 year ago Experiencia fantástica: I’ve been working with Amber and her team to manage several of my properties in Reno, and I couldn’t be more pleased with the level of service they provide. They’re incredibly organized, responsive, and proactive. Anytime I need something done—whether it’s addressing a tenant issue or handling maintenance—Amber and her team take care of it right away, which has made my life as a property owner so much easier. Amber has also previously assisted me with selling a house, and her expertise and professionalism made the entire process seamless. I was so impressed with her work that I didn’t hesitate to reach out to her again to assist me with selling another property. Her knowledge of the market and attention to detail give me complete confidence that this sale will be just as smooth. If you’re looking for someone reliable, knowledgeable, and genuinely committed to helping you manage or sell your property, Amber is the right person to connect with. She and her team go above and beyond, and I highly recommend their services!
Thank you so much, Gene, for your thoughtful and kind review! It has been such a pleasure working with you to manage your properties and assist with your real estate transactions. Our goal is to make your life as a property owner as smooth as possible, and we’re thrilled to know that our organization, responsiveness, and proactive approach have made a difference for you.
Helping you with the sale of your properties has been an honor, and I truly appreciate the trust you’ve placed in me and our team. We’re excited to assist with your current sale, and we’re committed to ensuring it’s as seamless and successful as the last. Your confidence in our knowledge and dedication means so much to us!
Thank you again for your kind words and recommendation. We truly value our relationship and look forward to continuing to support you with all your property management and real estate needs.
Best regards,
Amber and The Realty Boulevard Team
1 year ago Experiencia fantástica: Amber & Sam were so nice and easy to work with. My kids and I got the place that we really wanted and the timing was perfect. Thank you so so much Amber & team!!
Thank you so much for your kind words! It was an absolute pleasure working with you and your family. We're so thrilled you found the perfect place! ✨ Wishing you lots of happiness and wonderful memories in your new home!
1 year ago Experiencia fantástica: We had lost all hope of renting a place. Our credit isn’t the best and we don’t make 3x’s the rent. Realty Blvd came to the rescue. After looking at our place we knew the best was saved for last. The staff was amazing. They answered all my questions, I had a lot. They walked us through their process up to the day we signed the lease. I will choose Realty Blvd from now own.
Hi Trish,
Thank you so much for your kind words! We’re thrilled to hear that we could make the process easier for you and that you found the perfect place to call home. Our team works hard to ensure every tenant feels supported, so it’s heartwarming to know we were able to help.
We’re always here for you if you need anything in the future. Thanks again for choosing Realty Blvd—we’re so grateful to have you as part of our community! ✨
Thank you so much for your kind words! We’re thrilled to hear that we could make the process easier for you and that you found the perfect place to call home. Our team works hard to ensure every tenant feels supported, so it’s heartwarming to know we were able to help.
We’re always here for you if you need anything in the future. Thanks again for choosing Realty Blvd—we’re so grateful to have you as part of our community! ✨
1 year ago Experiencia fantástica: Great communication and fast response to questions. Very satisfied with management of my property.
Happy New Year, Tim!
Thank you so much for your 5-star review. Your kind words mean the world to us, and we're thrilled you're satisfied with our property management services.
- Realty Boulevard Team
Here's to a fantastic 2025 filled with smooth communication, excellent service, and happy moments on your property!
Looking forward to continuing to serve you this year.
1 year ago Experiencia fantástica: I worked with Amber on developing a new lease for my rental home. Amber was excellent on every level!
Happy New Year, Paul! ✨ Thank you so much for your kind words and for trusting Amber to assist with your new lease. We're thrilled to hear that she exceeded your expectations at every level! If you ever need anything in the future, don't hesitate to reach out. Here's to a fantastic year ahead!
1 year ago Experiencia negativa: Overall very slow communication and they didn’t do much to make the property actually look good or clean spaces in common areas. No work or effort done outside the property so it looked cheap but was uber expensive and multiple maintenance request went ignored. Multiple different times where I had to prompt them to send me things especially when moving out or to get in contact with me. Overall they are very very nice people but I didn’t have a positive experience renting through them as it just seemed like they only care about money instead of keeping their properties in good shape. They keep emailing me asking me to write a review and rate them so here it is. No hate, just didn’t have a good experience and wouldn’t recommend.
Thank you for taking the time to share your experience. We are sorry to hear that you didn't have a positive experience renting through us. Your feedback is valuable, and we would like to address your concerns in more detail.
To ensure we can better understand the situation and advocate for improvements, could you please provide us with your name and the property address? This will allow us to investigate the specific issues you faced and work with the property owner to address them.
As a property management company, we are committed to maintaining and improving properties, but we are limited to the repairs and upgrades that owners approve. However, your input is a crucial tool we can use to encourage owners to make necessary improvements and enhance the overall living experience.
We aim to provide better communication and service, and we sincerely apologize if we fell short in your case. Please feel free to email us at [email protected] so we can address this matter more personally and work toward a resolution.
Thank you for giving us the opportunity to learn and improve from your experience.
1 year ago Experiencia fantástica: Amber McDade is an excellent Broker. Amber is knowledgeable about her market and very easy to work with.
Hi Deena! Thank you so much for the kind words and support. You already know how much I love what I do, and getting to work with you makes it that much more special. Wishing you and the entire family the happiest of holidays filled with love, laughter, and all the joy you deserve. ✨
1 year ago Experiencia fantástica: I love working with the Realty Boulevard team. They are very responsive and detailed. So happy to be working with them.
Thank you so much for your kind words, Michael! We’re thrilled to hear that you’ve had a positive experience with our team. Responsiveness and attention to detail are priorities for us, so it’s wonderful to know those efforts are making a difference.
We’re just as happy to be working with you and truly value your support. If there’s ever anything we can do to assist you further, don’t hesitate to reach out!
1 year ago Experiencia negativa: Realty Blvd mandated a 5k deposit even with my good credit then proceed to take 5k deposit in overcharging for everything. After endless back and fourth it was clear I was going to have to sue to get my money back. I would not recommend going through the process.
Dear Jeddy,
Thank you for sharing your feedback. We take reviews seriously and strive to provide a fair and transparent process for all our clients. However, we do not have any record of you being a tenant or applicant for any of our properties. If you believe this review was posted in error or have additional details to share, we encourage you to contact us directly at 775-622-1445.
We value the opportunity to address any concerns and clarify misunderstandings.
Best regards,
Realty Boulevard Team
1 year ago Experiencia fantástica: Solid experience. Great customer service and communication all around. Love this group!
Thank you, Nic, for the wonderful 5-star review! We're thrilled to hear you had a solid experience and appreciated our customer service and communication. It’s always a pleasure working with amazing clients like you! ❤️
1 year ago Experiencia fantástica: Realty Blvd has done an awesome job with both finding tenants and managing apt units!
Thank you, Dr. Zeiter, for your wonderful feedback! We’re so glad to hear that you’re pleased with our efforts in finding reliable tenants and managing your properties effectively. Our team works hard to ensure seamless and efficient service, and it’s rewarding to know it’s making a difference. We truly value your trust in Realty Blvd and look forward to continuing to support you. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
1 year ago Experiencia fantástica: Extremely genuine group of people. Willing to go the extra mile and make your time well worth the while. They work as a team to make sure your needs are met. The experience was a pleasure. Thank you!
Thank you so much, Danielle! We’re thrilled to hear you enjoyed your experience with us and felt that extra mile! Our team is dedicated to ensuring our clients’ needs are met, and it's always a pleasure working with people like you. We truly appreciate your kind words and look forward to helping you again in the future!
1 year ago Experiencia negativa: Extremely shady business practice in my experience. The "bait-and-switch" moment happened when they (Realty Boulevard) showed the rental unit but at the *last minute* told me the property owner would be solely responsible for everything in the lease. I signed a lease with Realty Boulevard listed as LANDLORD. Realty Boulevard abandoned any and all responsibility in my signed lease and let the owner do whatever he wanted, including multiple documented 24-hour notice violations. In my experience, the people at realty boulevard are dishonest, crooked, and greedy. Avoid at all costs. Thank you Amber for the friendly reminder to leave a review - I hope this helps somebody!
Hi Scott,
Thank you for sharing your experience. We understand your frustration and would like to clarify that Realty Boulevard was initially involved for tenant placement only, which included showing the property and facilitating the lease. Once the lease was signed, property management responsibilities shifted solely to the owner, per the terms you reviewed.
We value our clients and uphold strong standards of professionalism, which is why we ultimately decided to end our relationship with this property owner due to concerns about his lack of care for the property. We’re truly sorry to hear about your experience with him, but we hope you understand that, as a tenant placement service, our role concluded after placement.
If we can assist in resolving any issues with the owner, please let us know—we’re here to help as best we can. And when you’re ready to look for a new home, we’d be happy to help you find a place that meets your needs. Thank you again for your feedback, and we’re here if you need us.
Best regards,
Amber and the Realty Boulevard Team
1 year ago Experiencia fantástica: Thank you to the amazing Realty Boulevard Team! Everyone is so friendly and made the rent and move in process very smooth. Special shout out to Amanda and Mikey taking care of us every step of the way. We look forward to our future endeavors in our new house and with Realty Boulevard!
Thank you so much, Sabrina! We're thrilled to hear that our team made your move smooth and welcoming. Amanda and Mikey are indeed fantastic, and we're happy to have them on the Realty Boulevard team! We're looking forward to being part of your journey in your new home. If you ever need anything, we're just a call away.
1 year ago Experiencia fantástica: Amanda has been nothing short of fantastic in helping us get our unit ready for rental and then recently renting it. She’s a great communicator, follows up and follows through, is dependable and overall has been a joy to work with. We interviewed several property management companies before choosing Realty Boulevard. We could not have made a better choice.
Thank you so much, Robert, for your kind words and the 5-star review! We're thrilled to hear that Amanda and our team could assist in getting your unit ready and successfully rented. Your satisfaction is our top priority, and we're grateful for the trust you've placed in Realty Boulevard. It's always a pleasure working with owners like yourself, and we look forward to continuing to provide the high level of service you deserve. If you need anything in the future, don't hesitate to reach out!
Best regards,
The Realty Boulevard Team
1 year ago Experiencia negativa: Wow worse I’ve called and txt for several days to find out about a rental and not one phone call back.
Thank you for your feedback. We take communication very seriously, so it’s surprising to hear about any missed responses. We have multiple text correspondences with you, confirming ongoing communication about the rental and how it had a hold fee already when you inquired.
If there’s any additional information or clarification you need, please don’t hesitate to reach out directly. We’re here to help and ensure all your questions are addressed.
1 year ago Experiencia fantástica: Working with the ICG team has been a great experience. They always are prompt to help with any issues or challenges that come with construction projects. Brian, Mathew and James the owner have always been great people and very professional. A true pleasure to work with these guys!
Thank you John! Our ICG Team loves working with you also!
1 year ago Experiencia fantástica: Amber and her team helped us lease a gorgeous home that is perfect for our needs. They were very helpful and friendly to work with. Highly recommend them for your lease search needs.
Thank you so much, Diana! We're so happy to hear that Amber and the team were able to find the perfect home for you. It was a pleasure working with you, and we're so glad we could make the leasing process smooth and enjoyable. If you ever need anything in the future, don’t hesitate to reach out. Welcome to your new home!
1 year ago Experiencia fantástica: Great team of people that are super responsive and easy to work with!
Thank you, Michael, for your kind words and the 5-star review! We're thrilled to hear that you found our team responsive and easy to work with. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing Realty Boulevard!
1 year ago Experiencia fantástica: We have been working with Amber and her team for several years. They are very professional and a pleasure to work with.
Hi Matthew! This makes our day. Thank you for the wonderful feedback. We'll continue to do our best in providing our customers with the best customer service that you deserve. Have a great Thanksgiving weekend!
1 year ago Experiencia fantástica: Amber and her team are a wealth of knowledge and experience. I am very impressed with how they conduct business and would highly recommend Amber Mcdade.
1 year ago Experiencia fantástica: I have rental properties in the Reno area. Two and one half years and four property managers later I found Realty Boulevard. They are a god send. Wish I had found them at the outset of my ownership. They are prompt with callbacks, monitor your situation everyday, give notifications and recommendations of tenants, rents, market fluctuations...Realty Boulevard in my view is a no brainer, a home run, an absolute. YES! 100%!
Hi Dana - Thank you so much for your fantastic review! We are thrilled to hear that your experience with Realty Boulevard has been so positive and that we could make managing your rental properties a breeze. It’s our priority to provide prompt, detailed service and to keep you informed every step of the way. We're glad you feel confident and well-supported in your real estate ventures with us. Your satisfaction is our success, and we look forward to continuing to serve you. Thank you for choosing us and for recommending our services! - RB Team
1 year ago Experiencia fantástica: Very knowledgeable and professional.Love working with this company
Thank you so much for your kind words! It’s been a pleasure working with you, and we’re glad to have provided a positive experience. Your satisfaction is our top priority, and we look forward to continuing to serve you! Thank you for choosing Realty Boulevard!
1 year ago Experiencia fantástica: Very responsive and professional! We appreciate you getting our property on the websites before we got the inside instruction completed. Can’t wait to take interior pictures and get this house occupied ツ
Thank you so much, Kathleen, for your wonderful review! We're thrilled to hear that you found our team responsive and professional.
Getting your property listed quickly and effectively is always a priority for us, and we’re glad to have exceeded your expectations even before the interior was ready. We’re just as excited to capture those interior photos and help get your house occupied soon!
If you need further assistance or have more updates, please feel free to reach out. Thanks again for your kind words and for trusting Realty Boulevard - Sales & Management!
Warm regards
1 year ago Experiencia fantástica: Realty Boulevard is great to work with. The staff is very friendly and polite.
Hi Ana! Thank you for your kind words! We’re delighted to hear you had a positive experience with our team at Realty Boulevard. We look forward to assisting you again in the future!
2 years ago Experiencia fantástica: Thank you, Amanda. Professional and a pleasant experience. Looking forward to the next property.
Thank you so much for your kind words. It was a pleasure working with you, and I am thrilled to hear that you had a pleasant experience. I look forward to assisting you with your next property and continuing our successful collaboration. Warm regards, Amanda and the Realty Boulevard Team
2 years ago Experiencia fantástica: My wife and I tried to go through the process of listing our house on our own and had very little luck. Realty Boulevard made an immediate impact on our rental property and we had interest in our property in the first week! Amber, Amanda and Michael have made this process seamless for us and we will be using them as property managers for life! Thanks Realty Boulevard team! Zach and Melissa Lee
"Zach and Melissa, thank you for sharing your experience! We're thrilled to hear that Realty Boulevard could make such a positive impact on your rental property journey. Our team is dedicated to providing seamless and efficient service, and we're delighted that you found our approach valuable. We look forward to continuing to exceed your expectations as your trusted property managers. Cheers to many successful years ahead! - The Realty Boulevard Team"
2 years ago Experiencia fantástica: I suggest you also check out Yelp for ratings. Closer to 1-2 stars. Amber really pushes Google. I live across the street from one of their properties. It has been an eyesore for years. The tenant has threatened my life and claims to have followed a friend home with threats toward their safety. Realty Boulevard (RB) wanted copies of all the multiple filed police reports…except for the one where the tenant claimed RB was laughing at me. RB refused to enforce basic city code for over a year, allowing trash, weeds and parking on the yard. Amber claimed she filed a police report against me but Reno PD has no record of this. She also completely blamed me for the unit being vacant for half a year, even tho she was provided with a list of items that needed to be done to bring it into proper shape by a prospective tenant that she never even got back to. The Yelp reviews are scathing. I will never use them for my rental.
Thank you for reaching out to us. We appreciate your feedback and want to address your concerns.
Firstly, we want to assure you that we have taken action regarding the situation. We have filed police reports against you (although we do not have your full name). Please be aware that you have been 86’ed/tresspassed from our property as well and could be arrested for vilating this. We have thorough documentation of complaints from both current and prospective tenants regarding the challenges posed by the "crazy neighbor." AKA, you.
Regarding your mention of Yelp, while we appreciate all feedback, we also recognize the limitations of certain review platforms. Yelp filters out all of the good reviews and only leaves fake or bad reviews. For this reason, we primarily focus on Google reviews, which we believe provide a more balanced and true perspective of our services. Being that I have humans that work for me, they occasionally make a mistake, but we do always go out of our way to try to make things right. .
As advised to you many times, If you have any further questions, please feel free to reach out to us directly and if there is a legitimate issue or complaint we will address it accordingly. There has not been any recent complaints from our tenants so we appreciate you leaving our tenants and property alone.
2 years ago Experiencia fantástica: Great team of professionals that care about their clients and provide top notch and timely property services. Highly recommend Realty Boulevard!
Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our team and that our dedication to providing top-notch and timely property services shone through. Your recommendation means the world to us! If there's anything else we can assist you with in the future, don't hesitate to reach out. Thanks again for choosing Realty Boulevard!
2 years ago Experiencia fantástica: Amber and her team have been taking great care of our property and thus they've taken away any worries we may have. Excellent service.
Thank you so much for taking the time to share your feedback! It's been our pleasure to ensure that your experience with us has been nothing short of excellent.
At Realty Boulevard, we strive to provide top-notch service to both our tenants and property owners like you. It's truly gratifying to hear that we've succeeded in alleviating any worries you may have had. Your satisfaction and peace of mind are paramount to us, and we're thrilled to know that you feel well taken care of.
If you ever have any questions, or even just want to say hello, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you once again for your kind words and for entrusting us with the care of your property. We look forward to continuing to exceed your expectations in the future.
2 years ago Experiencia fantástica: We enjoyed Malia Jose"s tenacity and flexibility - she worked tirelessly to find just the right Las Vegas home!
Thank you so much for your kind words! It's our pleasure to assist you in finding your ideal home. We're thrilled that our dedication and persistence paid off. If you ever need anything else or have any further questions, please don't hesitate to reach out. Wishing you all the best in your new home!
2 years ago Experiencia fantástica: I have been a tenant through Realty Boulevard since October 2023. There have been a few confusing mistakes pertaining to payment or paper work that once brought up were addressed immediately. The team at Realty Boulevard have been very understanding and helpful to me personally. Sure things at the property can been better maintained and touched up but I have no real complaints. They made it easy for me to get into an apartment when I needed too and gave me a good move in price for the space compared to the majority of property’s in Reno/Sparks. I wish there were laundry connections in unit due to the small shared washer/dryer and the price for it. Overall so far, great experience and the team at realty boulevard been helpful anytime I need it. No major issues or complaints will give a 5 star rating based on my personal experience so far.
Thank you for taking the time to share your experience with Realty Boulevard. We're glad to hear that despite a few initial hiccups, our team has been able to promptly address any concerns you've had regarding payments or paperwork. We strive to provide excellent customer service and it's rewarding to know that you've found our team to be understanding and helpful.
Your feedback regarding maintenance and upkeep is duly noted. We continuously work to improve the condition of our properties and will take your comments into consideration to ensure a better experience for all our tenants.
We understand the importance of affordability and convenience when it comes to finding a place to live. We're pleased that we were able to offer you a competitive move-in price for your apartment.
We apologize for the inconvenience regarding laundry facilities. Your suggestion for in-unit laundry connections is duly noted and we'll explore possibilities to improve this aspect in the future.
Once again, we appreciate your kind words and your 5-star rating based on your personal experience. If you ever need assistance or have any further feedback, please don't hesitate to reach out to our team.
2 years ago Experiencia negativa: They only care about themselves and the owners, tenants have no rights with them
Hi John, while I understand your frustration, it is not fair to blame us for your circumstances. My staff and I have had a lot of correspondence with your wife and offered to help as we are permitted to.
Here is my last communication with her; Thank you for expressing your concerns. Heather has briefed me on your situation, and I want to assure you that we've made every effort to assist you while adhering to legal and fair housing practices outlined in our agreements with property owners and tenants.
Upon reviewing your correspondence with Heather, it's evident that she has been proactive in her responses, regularly checking in, and making earnest attempts to support you, even amidst your frustrations. She has exerted maximum effort within the parameters of our policies and contractual obligations.
The fees and late charges specified in your lease are intended to cover expenses incurred by us and/or the property owner in relation to late payments and nonpayment of rent filings. Delays in rent payments can directly impact the owner's ability to meet their financial obligations. Our objective isn't to profit from your hardships, but as I am sure you can understand, there are costs and fees associated with us performing our duties to our clients—we genuinely aim to work with you. However, we must operate within the confines of the law and ensure fairness for all parties involved. Making exceptions for individual units would violate legal regulations for Fair Housing Laws. This is why we have to be "cut and dry", treating everyone the same, while trying to be as compassionate as possible. We always do whatever we can to work with people but unfortunately, not everyone ends up happy.
We acknowledge that these are challenging times for many, and we remain committed to assisting you within the bounds of Fair Housing Laws.
If you think that there is anything else we can do to try to help you, please let me know.
We are committed to upholding fairness for everyone involved. It's unjust for you to leave a negative review simply because you're upset that we've adhered to the terms of our contract. We have diligently responded to your inquiries and fully delivered our services as promised.
2 years ago Experiencia fantástica: Exceptional Service and Expertise from Amber McDade and the Realty Boulevard Team Review: I have had the pleasure of working closely with Amber McDade and the Realty Boulevard Team, and I cannot speak highly enough of their professionalism, expertise, and dedication to their clients. As a commercial banker, I have a unique perspective on the real estate industry, and I must say that Realty Boulevard stands out for their exceptional service. One aspect that particularly impresses me is their commitment to ensuring property owners remain compliant with their loans. The reports generated by the team are thorough, detailed, and invaluable in helping owners navigate the complexities of loan compliance. This attention to detail and proactive approach demonstrate their commitment to going above and beyond for their clients. Moreover, I have consistently heard positive feedback regarding the team's responsiveness and efficiency in addressing tenant needs. Their dedication to keeping tenants happy by promptly addressing maintenance issues speaks volumes about their commitment to both property owners and tenants alike. The maintenance plan they have in place is proactive and ensures that potential problems are addressed before they escalate into major issues, ultimately saving both time and money for property owners. From my professional interactions with Realty Boulevard, it is evident that they prioritize client satisfaction above all else. I have seen firsthand how my clients have benefited from their expertise and proactive approach. Amber McDade and the Realty Boulevard Team are true professionals who are dedicated to providing top-notch service and exceeding their clients' expectations. In summary, I highly recommend Amber McDade and the Realty Boulevard Team to anyone in need of real estate services. Their professionalism, attention to detail, and commitment to client satisfaction set them apart in the industry, and I am confident that anyone who chooses to work with them will be more than satisfied with the results.
Thank you so much for your comprehensive review of our team at Realty Boulevard. We truly appreciate your insightful words and are blessed to hear about your positive experiences working with us.
Your perspective as a commercial banker adds a unique layer of insight, and we are honored that you find our services exceptional. We take great pride in our dedication to professionalism, expertise, and client satisfaction, and it's gratifying to know that our efforts have made a positive impact on both property owners and tenants.
We are especially pleased that you highlighted our commitment to ensuring property owners remain compliant with their loans. We understand the importance of navigating the complexities of loan compliance, and we are glad that our detailed reports and proactive approach have been beneficial to our clients.
Additionally, we are delighted that you have heard positive feedback regarding our responsiveness and efficiency in addressing tenant needs. Maintaining tenant satisfaction is paramount to us, and we strive to address maintenance issues promptly to ensure a positive experience for all parties involved. Our proactive maintenance plan is designed to prevent problems before they escalate, ultimately saving time and money for property owners.
At Realty Boulevard, our clients are our top priority, and we are dedicated to exceeding their expectations at every turn. We are grateful for the opportunity to work with clients like yours, and we look forward to continuing to provide top-notch service and expertise in the real estate industry.
Thank you once again for your kind words and recommendation. Please don't hesitate to reach out if you or your clients ever need assistance with real estate services in the future.
- RB Team
2 years ago Experiencia fantástica: Everyone at Realty Blvd. is incredibly kind. They will do anything to help you. Requesting Maintenace is a breeze. They are always so timely and never make you feel like a burden for having issues. I really love working with this property management.
Thank you so much for your wonderful review! We're happy to hear about your positive experience with Realty Blvd. Our team strives to provide exceptional service to all our residents, and it's rewarding to know that our efforts are appreciated. We're committed to making maintenance requests resolved in a timely manner. It's truly our pleasure to assist you, and we value your feedback greatly. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Realty Blvd. as your property management partner!
2 years ago Experiencia fantástica: Wow. Realty Blvd is far and away the best leasing agents I have found in the two cities I own rental property. They have now leased 4 of my units. The communication was good, the pictures were great, there was a wide reach of websites they advertised. I paid extra for personal showings which I think helps. There was a clerical error made which resulted in some headache for me and my tenants. RB went above and beyond, acknowledged the error, researched the problem, called the tenants (even though they are only taking care of leasing, and not property management) made it as easy as possible for me to deal with this issue. They are very responsive to feedback. I have had success being direct about what I am hoping for with the transparency on fees, advertisements, and the leasing process. I would like to be able to know the scores of prospective tenants and have the option to decline or choose amongst tenants scores and I feel I have a little less choice with RB than other leasing agents. However they increase the deposit collected if the score is lower and that feels protective. They have placed good tenants for my building.
Hi Erin, Thank you so much for taking the time to share your experience with Realty Blvd! Your trust in us to handle the leasing of your property rentals means a great deal. We strive for excellence in every aspect of our service, and when issues arise, we're committed to addressing them promptly and effectively. We're glad we could go above and beyond to rectify the situation and make it as hassle-free as possible for you.
Your feedback about wanting more transparency in the tenant screening process is valuable to us. We understand the importance of feeling fully informed and empowered as a property owner. Due to legal restraints from the Fair Credit Reporting Act, we are limited on what information we can provide. Rest assured, we're continuously refining our processes to provide the utmost transparency and cater to your preferences as much as possible.
We're delighted that you've found success with the quality of tenants we've placed in your building. Ensuring the well-being of your property and your peace of mind is our top priority, and we'll continue to prioritize thorough tenant screenings and protective measures like increased deposits when necessary.
Thank you again for choosing Realty Blvd. We look forward to continuing to exceed your expectations and serve you and your properties with excellence. If you have any further feedback or questions, please don't hesitate to reach out.
2 years ago Experiencia fantástica: Great company so far, very responsive when unit needs repairs. Good communicators. We like renting from them
Thank you for your kind words and positive feedback! At Realty Boulevard, we prioritize responsive communication and swift resolution of any repair needs our tenants may have. We're thrilled to hear that you've had a positive experience renting from us thus far. Your satisfaction is important to us, and we're committed to maintaining excellent service standards throughout your tenancy. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate having you as a valued tenant!
2 years ago Experiencia fantástica: Amazing amazing company.Amber and her team r angels and really did save my family and I by giving us a chance to rent one of there homes. They r very hard working,friendly,family oriented ,and just so amazing. Especially ,Amber is a sweet, kind lady. Thanks to Realty Boulevard for helping us and giving us a chance..
Thank you so much Michelle! I’m just glad we were able to help you and your family. I’m happy to have you back too! That also says a lot that you chose to rent from us again. ❤️
2 years ago Experiencia fantástica: Been very pleased with the service provided. Amber has attended to every request in a very timely manner and also follows through with check ins to see if problem has been resolved or request has been met. Even more going above and beyond and we are really blessed and appreciative of her!
Hi Ray! We are delighted to hear about your positive experience! Amber's dedication to prompt service and thorough follow-ups is something we always try to emulate as part of her team. She sees to it that we always do our best when providing assistance to everyone we deal with. We'll make sure to convey your appreciation to her too. Thank you for choosing us!" - Realty Boulevard Team
2 years ago Experiencia fantástica: Very Detailed Oriented And Goes Above And Beyond Expectations.
Hi Ronnie! This made our day! Thank you for feedback as we strive to be consistent in always giving our best in providing excellent service to you, our customers. Have a wonderful day! - RB Team
2 years ago Experiencia fantástica: We've used Realty Boulevard to buy multiple properties, and to managed them for years. Highly recommended.
Thank you! It’s been great working with you over the years!
2 years ago Experiencia fantástica: Profesional company- very organized I would recommend to everyone
Hi Jose! Thank you for your feedback. We aim to always serve, be efficient and professional in everything we do. Have a great day!
2 years ago Experiencia fantástica: Was a very smooth process getting a place, no hassles, fast, and great customer service. I'm happy I chose this place!
We are happy as well that everything went smoothly with your move-in and thank you so much for your great review. Have a wonderful day! - RB Team
2 years ago Experiencia fantástica: Amber, Amanda and Heather are great communicators and are very thorough. They are excellent at following through and have been incredibly detail oriented in my experience working with them. They treat both property owners and tenants with respect and are serious about providing accurate details and being transparent.
Hi Rachel! This is so wonderful to hear and we truly appreciate your feedback. You have pointed out a lot of what we stand for as a company. Open communication, excellence in our service and equality, fairness and respect towards both property owners and our tenants. Have a blessed day! - RB Team
2 years ago Experiencia fantástica: They have been pretty helpful when things get hard they will work with you I like my home and the people are very nice.
Hi Valerie! Thank you for this great review. We hope to keep serving you well and maintain a wonderful relationship with you. Have a great day! - Realty Boulevard Team
2 years ago Experiencia fantástica: One of the best realty companies ever. Always take such good care of quality properties. Thank you
Thank you Robert for the great review. We certainly do our best in every aspect of our business. Have a great day! - RB Team
2 years ago Experiencia negativa: Terribly disappointed with this company. This company was the brokerage for the buyer for sale of our home. They were also the “rental” agent of our 20 day rent back as part of our sale agreement. Amber the buyers agent did a 180. Was very unprofessional and unresponsive during our stay, contrary to pre sale when she was motivated to close the deal. Property handoff was awfully done where they had the audacity to hold $1k security deposit. Home was left pristine, better than any other home sale we’ve seen, they nitpicked and help our deposit. Completely petty, they are far from professional. You’ll see the other low reviews regarding this business. Stay far away if you are selling or renting. Stay just as far if you are buying and property management to avoid litigation headaches and losses.
Chiaki, I am sorry that you feel that way. My staff was in continual communication with you guys as needed. Based on all of the phone, email and text conversations, I cannot see any form of communication where my staff or I are unprofessional or unresponsive. We do have tracking of all calls, emails and texts.
You are correct that we planned to only hold $1,000 and you were supposed to turn the property over to us professionally cleaned, carpets professionally cleaned and all landscaping and utilities kept up during your tenancy. While I will say the property was not in bad condition, your cleaners did a poor job. We communicated this to you immediately and provided hundreds of pictures. I realize that you may have a different standard of pristine, but food items in cabinets, pet hair, miscellaneous uncleaned items and dog poop and weeds in the yard are not pristine.
Part of the real estate deal included that you were to have it professionally cleaned and professionally carpet cleaned to prevent personal standards of cleanliness discrepancy. This is the same reason why we have this as a part of all of our leases. Unfortunately you hired a company that did not do a good job. Again, we notified you immediately, provided you pictures and gave you and your agent an opportunity to rectify the situation. Also, 2 days after closing we got an HOA violation for weeds, which we charged you for also because it was your responsibility to maintain the landscaping during the listing, escrow period and your tenancy. This is also not an example of turning a property over in pristine condition. I realize that you wanted the refund back quicker, but the delays and charges were not because of us.
Although I can appreciate you are not happy that we charged you accordingly (with full picture proof), that is no way us being unprofessional or petty. I wish you the best in your future endeavors.
2 years ago Experiencia negativa: Expect you to pay them money to view rentals and add a scam fee of "valuable services" to your rent every month. At least they didn't return my phone call so I didn't keep wasting time with them
Hi Brian, we do offer a showing platform that allows tenants to go directly at their convenience. This is a convenience fee to use the service. We don't charge this, the service does. It is 100% charged and paid to the 3rd party company. We gladly offer this to ensure quicker showing availability for our owner/properties/prospective tenants. Instead of having to wait until everyone's schedules work together, there is no wait! This helps tenants get the property they want quicker! Good luck in your home search.
2 years ago Experiencia negativa: I HAVE SUBMITTED MY FEEDBACK WITH NOTHING IN RESPONSE, SO TO SAY I DIDN'T SEND THAT VIA EMAIL. INAPPROPRIATE? UNPROFESSIONAL? YOUR RESPONSE SHOWS YOUR PROFESSIONALISM, AS YOUR REPLY IS A PERFECT EXAMPLE TO MANY OF THE REVIEWS, OR LACK THEREOF. WHAT WAS I TO DO, KEEP ALLOWING YOU ALL TO LACK RESPONSIBILITY FOR SUPPLYING A MAILBOX? WHERE IN MY LEASE DID IT STATE THERE WAS "NO MAILBOX INCLUDED WITH YOUR UNIT". EVERYONE SHOULD RECEIVE MAIL, THEREFORE I GOT A PO BOX. AGAIN, YOUR RESPONSE SHOWS YOUR PROFESSIONALISM. WE WILL GO WITH "QUIRK" IF YOU CALL IT. IN CASE YOU MAY BE UNAWARE, A WORK ORDER WAS CREATED FOR A "VENDOR" TO COME AND ADD ANOTHER METER TO THE HOUSE, WHEN YOU SAID IT IS NORMAL FOR THREE UNITS TO HAVE TWO METERS AND EVERY UNIT IS RESPONSIBLE FOR THEIR OWN ENERGY. WE ARE RESPONSIBLE FOR OUR OWN ENERGY, BUT THE BILL BETWEEN TWO UNITS IS SPLIT EVEN WHEN ONE UNIT RUNS POWER ALL DAY EVERY DAY AND ANOTHER IS BARELY HOME AND CANNOT RUN TWO THINGS AT ONCE WITHOUT A CIRCUIT BREAKER SWITCH. THAT IS WHAT YOU DEEM "NOT UNCOMMON". PLEASE IDENTIFY THINGS I HAVE "CAUSED" TO BE CHARGED FOR. I WAS THREATENED TO BE CHARGED FOR ANOTHER UNITS YARD, HOW WOULD I CAUSE THAT? YOU ALSO REPLIED AFTER BEING INCORRECT WITH THE WORDS "MY BAD", THAT PROFESSIONALISM YOU SPEAK ON. ME CALLING OUT WHAT IS WRONG WILL NOT BE TOLERATED? THAT IS THE ONLY THING I HAVE COMMENTED ON, IS IT THE "EVIL" PART THAT YOU BELIEVE IS "INNAPPROPRIATE" OR "VULGAR"? OR THE LAZY? HOW IS ANY OF THIS DISRESPECT? I ONLY CALL IT AS I SEE IT. IF ANYTHING, I AM DISRESPECTED BY YOU ALL, SEEING YOU RETALIATED WITH A VIOLATION FOR ME CALLING IT AS IT IS. I MEAN YOUR PROFESSIONALISM WITH THE RESPONSE SHOWS THE WAY YOU ALL HAVE TREATED MORE THAN JUST I, IT DEFINITELY IS NOT YOUR STRONG SUIT FOR SURE. I VALUE RESULTS IN THE ISSUES I HAVE BROUGHT TO YOU ALL SINCE JULY, SO THERE WAS NO LACK ON MY END AT ALL. YOU TELLING ME THAT I SHOULD HAVE SUBMITTED WORK ORDERS RATHER THAN BRING THIS ALL UP WITH STAFF? I APOLOGIZE THAT I WAS NOT PROPERLY INFORMED TO JUST SUBMIT WORK ORDERS FOR EVERY MATTER, I SHALL DO THAT NOW. I HAVE SHOWN NOTHING BUT PATIENCE WITH THESE ISSUES AND NO RESULTS. ALLOW ME TO SUBMIT A WORK ORDER TO HAVE MORE THAN ONE CIRCUIT FOR MY UNIT CAUSE THAT WAS A WORK ORDER SUBMITTED WITH NO RESOLUTION OTHER THAN YOU JUST CHOSE NOT TO DO IT. AGAIN, I VALUE THAT YOU ACTUALLY FOUND TIME TO REPLY BUT WITH ALL DO RESPECT, IT IS NOT YOUR STRONG SUIT AND IT MAKES BUSINESS LOOK BAD. REVIEWS ARE FOR POTENTIAL CUSTOMERS. UNFORTUNATELY YOU ARE ONE TO REPLY IN DEFENSE OF BEING OFFENDED BY THE REVIEWS. YOU STATING THAT ME SPEAKING UP ON ISSUES I HAVE BEEN FACING SINCE THE BEGINNING WILL NOT BE TOLERATED SHOWS...PROFESSIONALISM. IF CONSTANTLY CHECKING ON THE STATUS OF ISSUE RESOLUTIONS IS CONSIDERED "HARASSMENT" WELL THEN YOU NEED TO RECONSIDER YOUR BUSINESS, AS THAT IS CALLED DUE DILIGENCE AND HOLDING SOMEONE ACCOUNTABLE. WITH RESPECT, MAKE TODAY A BLESSED DAY!
We value your feedback on Realty Boulevard! We have conducted a thorough review of your account to identify if/where there are areas where improvements can be made.
Please understand that in reviewing your review, I saw that in several instances where your communication with my team has been extremely inappropriate and unprofessional. Your review is a perfect example of how you initiate communication and respond to my staff.
Per our records, on September 23, 2023, you told our staff member to "forget about the mailbox" as you had decided to go with a PO box. We have still been working on improving the mailbox situation but did relay your request to our maintenance team. Unfortunately we have no control with the city and the post office regarding your mailbox.
It is common also to share a meter in a duplex such as your own,which is why the bill is split. Both of these issues are not a lack of service on our end, but a “quirk” if you call it for the property. Again these types of things are not uncommon for multi-family properties.
All work orders have been addressed in a timely manner and you have only been responsible for the issues that you have caused. You not reporting issues that arise, is not a lack of us doing our job. We give you 24/7 access via your portal and our 24/7 maintenance and emergency phone line to submit work orders. Your failure to do so is not in any way an acceptable excuse for you to act the way you have towards my staff.
We are fully committed to assisting you as we have been but please know that if you continue to treat my staff with disrespect and being vulgar and inappropriate, your behavior will not be tolerated.
2 years ago Experiencia fantástica: Have always worked with and are very quick to respond to all questions.
Thank you for the wonderful review! Have a wonderful day as well!
2 years ago Experiencia fantástica: Very satisfied how Realty BLVD is managing my rental property. Amanda and everyone in that office are very pleasant and knowledgeable. I'll be doing business with them for as long as I need . Thank you
Thank you Susana! We truly appreciate your feedback. Looking forward to working with you too! Have a great day!
2 years ago Experiencia fantástica: Realty Boulevard is an excellent property management company. Amber and her staff are dedicated to providing the very best service and experience for every property owner that they work with.
2 years ago Experiencia fantástica: Living in California, I needed a real estate agent in Reno to help me sell my son's house which I inherited. I found Amber McDade at Realty Boulevard and she was a tremendous help. Not only did she help sell the house, but also helped to get it ready for sale. Because I couldn't be there on a daily basis, Amber made sure all of the painting and repairs were done quickly and correctly. When i was finally able to put the house on the market, it sold in three days, and over asking price. I highly recommend Amber McDade and Realty Boulevard.
It was a pleasure working with you Mary! Clients like you are why I love what I do! Prayers for your next endeavors! ❤️
2 years ago Experiencia fantástica: E-mailed in the morning and got a reply after a couple of hours. Also was able to discuss all the details with Amber over the phone. Quick response. Thanks!
Thank you Cesar for the great review! Have a great day! - RB Team
2 years ago Experiencia fantástica: Great team! Always responsive to my needs and gets things fixed quickly. Thank you!
Thank you Richard! You have been a pleasure to work with over the years! We appreciate your business and your referrals. Keep them coming!
2 years ago Experiencia fantástica: Realty Boulevard Team is awesome to work with! They are the ideal client to partner with for the long term because they are detailed oriented, easy to work with, and respond very well.
2 years ago Experiencia negativa: We were told we were not in an HOA before we moved in, 2 HOA violations and over a month of calling the office later and we have still not received the CCRs. This is just one of the issues we have had with RB. The office staff have been very nice to us but nothing is getting done without having to constantly call them about it as a reminder.
Hi Addy, we appreciate your feedback and sorry for any disruptions there have been. After discussing with my staff they were in contact with both of you guys and it appears that there was some miscommunication. It was advised to you guys that per the owner paperwork there was not HOA information provided, however we were still confirming. Once it was confirmed you were provided copies of the CCR’s on 7/27/23. We understand that you have multiple cars but we are not able to change the HOA rules. Please let us know if there is anything else we can do to help.
2 years ago Experiencia fantástica: Quick response time there's air spectful and professional you know willing to helpQuick response time there's air spectful and professional you know willing to help And Willing to accommodate schedules. Properties are always clean well put together and reasonably priced
Thank you Jessica for your feedback. We appreciate how you provided information on how we've served you. Rest assured we will continue to be professional and respectful of you, your time and that we will go out of our way whenever we can to ensure you are taken care of. Have a great day!
2 years ago Experiencia negativa: horrible place. They are corrupt and I have no idea how they still are in business. Do not rent from here. Trust me
We strive to treat everyone fairly and honestly while following fair housing laws. Unfortuinately you are not an owner or a tenant with us unless you are using a different name. You are welcome to reach out to me directly with your complaint and I would be happy to see what the situation is to see if we need to address anything. [email protected]
2 years ago Experiencia negativa: Throughout our time renting with Realty Boulevard, they were helpful and got maintenance requests dealt with in a timely manner. Now that we have moved out, however, they are extremely hard to contact and won’t respond to emails. My roommates and I moved out of our RB rented property in May 2022 and as of today still have not receieved our security deposit. No itemized list of what it was used for, no updates as to when we will get the deposit back. To my knowledge they have already rented our unit to other tenants so I don’t know why it has taken a year to process all this paperwork.
Hi Paige,
Thank you for reaching out and sharing your experience. I'm glad to hear that our team was helpful with maintenance requests during your time renting. However, I’m truly sorry to learn about the challenges you’ve encountered regarding your security deposit.
It’s concerning that this has been unresolved for so long. If you're still missing your deposit, I encourage you to contact our team once more at https://www.rbnv.us/contact-us so we can assist and clarify the situation. Your concerns are important to us, and we aim to resolve this promptly.
Thank you for your patience, and we hope to hear from you soon!
2 years ago Experiencia fantástica: So professional, kind and efficient. If I could give more than 5 stars I would
Thank you so much for that wonderful review Tyle! Have a beautiful Memorial Day! - RB Team
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