Alpine Property Management

Fantastic experience: Toured one of their properties yesterday, and I cannot express enough how fantastic Ally was! She was personable, professional, and able to answer all of our questions right away. She was upbeat and made the tour feel like a welcoming experience. There were no awkward pauses or interactions, and she made a lasting impression. We had a great tour, and we cannot thank Ally enough for taking the time to show us around.

Negative experience: Don’t move here if you expect to have maintenance requests handled in a timely fashion. Don’t move here if you expect them to do absolutely anything about obnoxious neighbors. Wish I could rate this place a -5/10

Negative experience: Just a bizarre experience. Met for a few walk throughs, decided on a property I liked and then got completely ghosted by everyone despite multiple attempts to reach out. I was in a time crunch so wasting my time was certainly not appreciated. I did end up finding a brand new, nicer place with more space for a way better price but they certainly didn't aide in anyway to an already complicated situation.

Negative experience: Insane cs requirements to that one can rather buy a house.

Negative experience: If I could rate a negative I would. Do not waste your time with this company. They will turn you down for a speeding ticket saying it’s inexcusable

Negative experience: Very unprofessional, would not suggest you do business with them! They don't know if the properties are available or if they accept Section 8!

Positive experience: I'm 6 months into the lease of tiny house on the north edge of downtown Sioux Falls. This house is nice and very affordable, and Alpine has in my opinion been fair and available when I've had questions or complaints. I would absolutely rent from Alpine again, and the Good Lord willing I'll renew the lease come spring.

Negative experience: i rent from alpine atm and they are the most slum lord property i’ve ever rented from! My heat hasn’t been working since the weekend and i’ve called and called and nothing gets fixed they have cockroaches and don’t care about there tenants at all! fridge stopped working and took them almost 2 days to get someone out to my unit. i highly recommend NOT renting from alpine unless you wanna live in some ghetto bug filled nastiness!!

Negative experience: Non responsive, poor bookkeeping, poor referrals on repairs, no warranties on repairs, over priced repairs, and just want to take your money.

Negative experience: Slow and disorganized Be prepared to wait a wkk to move in to empty property Worked with 4 different people the 30 min I interacted with them?

Fantastic experience: Awesome people

Positive experience: Trying to keep an open mind. My first impression of this company is that they have dishonorable practices and lack humanity. When reading through the lease it only confirms those observations. I've never read in a lease before that, even if you die, you're still required to uphold the lease. That's just one example. I won't get into all of them. I signed because I also have a gut feeling to give them a chance even though I find their practices distasteful. I'm locked in until next August so we'll see if any shenanigans ensue or if I was mistaken. Wish me luck I suppose I will say, they have handled me well this far, even when I presented them with these criticisms.

Fantastic experience: Muy buena atención

Fantastic experience: PJ, Matt, and the rest of the team are incredible to work with. They stay on top of each property and always do things right the first time. Highly recommend Alpine property management team.

Fantastic experience: I have always rented through private owners, so was skeptical renting through a property management. Alpine has been absolutely amazing! All the staff have been so kind and caring! Brandon was so helpful and kept communicating with me through the whole process and answered any questions and concerns I had, Casey has been so kind and responsive with any concerns or questions, and Lydia was so kind, caring and on top of the emergent issue we had over the weekend. They are very responsive with work orders or any issues I have. I would reccomend Alpine 100%

Negative experience: I do not rent from alpine but I will say I am highly displeased with with the people they just rented to across the street from me. I recently moved here from out of state and our neighborhood was very quiet with nice neighbors until a couple of days ago. The people are obnoxiously loud late at night and came to our building last night, beat on everyone’s doors asking about a doordash they had ordered several days ago, then threatened to shoot the building up when everyone told them we don’t know about it. They haven’t even been here a week. I have small children and have now lost my sense of security being in my own home. Looks like alpine management will just rent to anyone. Thanks.

Negative experience: AVOID ALPINE AT ALL COST IF YOUR SANITY MATTERS TO YOU. No one deserves to use their hard-earned money to pay for monthly rent and receive unlimited disrespect and total dishonesty from this property management. I moved into their property 2022 august and received no walkthrough inspection with any member of management on the first day. There were dry old blood stains on the floor, stained kitchen cabinet which were cockroach infested, kitchen and bathroom sinks were not draining well either. During our early days we had to make several requests to have them rework on the clogged sinks. Kitchen cabinets were not emptied and had stuff from the previous tenant (one whom was obviously was charged for apartment clean out but was the apartment cleaned?). The pest control guy, very tall respectful guy had to take out some of the garbage from the kitchen cabinet, during his pest infection routines. God bless that guy. He took on a job was that was not his because he valued and respected my comfort as human being and as a tenant. He took out some and could not take everything out as it was a lot, from old bags to newspapers. I encountered several episodes of DISRESPECT from the office female receptionists and especially the manager Lydia. I went into the office onetime and requested to see Lydia, I was told she was not around only to turn around and see her standing in the office. The manger angrily approached me and informed she was in a hurry to go for her vacation thus I need to fast with whatever my request was. The tone with which she spoke to me with was not only disrespectful but dehumanizing. It’s been almost two months and have now received a letter on my deposit. I was not accorded with a walkthrough for both management and me to see and record the state of the apartment. I am being billed for those closets they never cleaned out, blinds for a bathroom that never existed when I moved in, billed for a crack in an unknown wall. I have no kids and never even furnished the place. I eagerly counted down for my lease to end because I was basically paying money monthly for this management to mess with my mental health. Avoid this place at all cost if your dignity and mental health matters, I have lived in several apartment but coming out of state and experiencing this made me regret moving in the first place. I have never felt bullied, disrespected, and extorted like this until I moved to their property. DO NOT RENT WITH THEM, YOUR PEACE OF MIND MATTERS.!!!

Fantastic experience: Debbie has been very easy to work with and is always there to answer any of my questions! Alpine has been great to work with.

Negative experience: I truly wish no one have to go through the things that I (and many others) had to go through with Alpine, the last month and a half living at an Alpine property I had to sleep on my living room floor, when I asked if I would be receiving any kind of a discount on rent for not having a livable bedroom due to the mold growing in my mattress and down the walls, (that I was told to clean it up myself and put a fan on it.) Debbie in the Alpine office told me “well you have a living room to sleep in right.” They aren’t afraid to take it vantage of you and truly do not care about people at all. They just want their money. I have lost so many items I will never be able to get back, nor get refunded for. Alpine has left me with the loss of clothing, handbags, shoes, a brand new mattress, curtains, and a sick emotional support animal along with many mental set backs. I know for a fact, I am not the only one currently reporting them to the City of Sioux Falls. Please don’t take the chance, save yourself.——— Their reply review is a lie… their “ restoration team” WAS THERE FOR THEMSELVES! The guy who came to try to clean my memory foam king size mattress, literally told me he’s never been called to clean a mattress and that it probably would not work. Also they have recently sold the property I was living in…. Wonder why.

Negative experience: Don’t rent from this place. Will walk you through and tell you oh the last landlords were slum lords and didn’t take care of a big problem but we’ve been keeping up on it and haven’t seen anything. Just to find it’s infested. It was almost freezing in our apartment and we had to call them to get the heat on for the whole building. Had multiple times where closet doors would fall, we’d let them know, it wouldn’t get fixed. Maintenance guy informed me it’s because I had too much in my closet. (Nothing besides a tote and some jackets on hangers, normal things you’d have in a closet.) I had reported to them that one had fallen on my son and another instance one had fallen on me. They rehung them, they fell again. Now I’m being charged for these doors. We discovered a bunch of mold under our baseboard heaters, sent them a video, they told me to scrub it and I said well I’m a month away from having a child so I don’t think that would be healthy. Debbie said well what do you want done about it then? Weeks later a maintenance guy comes over and tells me that it isn’t mold but yet sprayed it with mold control. I lost many personal items and furniture due to bugs and mold and am still being charged an arm and a leg for move out costs. Definitely do not go through here.

Fantastic experience: Wow!!! What a great experience!

Fantastic experience: Callie Weig! I can’t rave about her any higher than 5 stars and stellar performance. Love working with her and love how informative she is. You guys are very lucky to have her!

Fantastic experience: Alpine is great! Amazing people to work with.

Fantastic experience: Alpine is a great company and is fast with communication.

Fantastic experience: Great company to rent an apartment from. As a tenant, they make it easy to pay and easy to communicate with them if there is a problem. The maintenance guys are fast on fixing any issues.

Fantastic experience: Great place to rent from. Their application process is quick and easy. They have a streamlined process for applying and moving in.

Fantastic experience: I had a very positive experience with Alpine. They bought out the previous owner of the property where I lived. They didn't shake things up right away, or really at all. And they didn't raise rent by very much when they took over, or much at all by the time I left. They were very gracious with allowing me time to meet their standards for the apartment I lived in. I wish I could have continued to live there, but I really just need a larger space than the one I was in. It was a great space for me when I moved in but I grew out of it. Alpine, Lydia specifically, was very accomodating and gracious towards me and was willing to work with me, regarding whatever issues came up (inspections, refrigerator replacement, etc), during my time with them. The maintenance issues I had were always handled in reasonable time. it was not next day like a lot of people seem to expect, but when I lived in my parents house and they needed something fixed, it always took a couple days, same thing with Alpine. Over all, I would say that Alpine is a great company to rent from and I would absolutely recommend them to anyone and everyone who asks.

Fantastic experience: I have nothing but good things to say about Alpine. All the interactions I have had with their employees have been professional and very positive. Jackson, Eric, Debbie and Noah have all been soo helpful and courteous. They are a company that truly cares about their community as they donate to various community events and charities. It is evident that this company values.... honesty, character, and integrity. Sioux Falls is lucky to have a company that has such a strong mission to serve their community.

Fantastic experience: Debbie, Lydia, Brandon , and the entire Alpine staff run a tight ship business providing the best service to all tenants whether is active past or future...Alpine will always be fair and in a market where every nickels and dimes you, Alpine always goes for the most fair approach to any situation life tosses at you...Thank you alpine for the years of service and dedication it takes to make us the tenants, happy comfortable and providing fair friendly service. God bless!!!

Fantastic experience: Easy to work with. They do an excellent job, Great people to work with, good communication.

Fantastic experience: Omg i love alpine property management! Giving it 5 stars because it wont let me give more.I have to agree with all the comments about Debbie om here. She is an angel sent to this property!!!

Fantastic experience: Debbie is an amazing person! I would give her a million stars if I could. She’s the best manager I’ve ever know . Highly recommend Alpine property

Fantastic experience: Great company to rent from. Easy to make my rent payments. The office is quick to respond to maintenance issues.

Fantastic experience: They are an amazing company! Honest, easy communication , and love my clean property.

Fantastic experience: Callie is great

Negative experience: Not what I was looking for description did nothing for what was described cancelled appointment to view SMH

Positive experience: Very pleasant people, understaning.

Negative experience: Bad people,service & apartments

Negative experience: DO NOT RECOMMEND Will claim everything is the renter's fault and won't fix anything. Gave my friends a very difficult time when your building got mold. They lost hundreds of dollars and hundreds of hours because your company wouldn't own up to the issue.

Negative experience: Truly terrible people. If they had a number one scum lord award, there would be no competition. They will treat you like you know nothing. Truly fix anything, ha yeah funny. From freezing pipes in the winter time, to mice, bugs, mold and so much more that people are going through! Baffling how they have not been shut down. DO NOT RENT FROM ALPINE.

Negative experience: They do not care about people at all! Do not rent from Alpine!

Negative experience: Will not take your concerns into serious consideration and will ignore you when trying to communicate your issues with them.

Negative experience: Not satisfied with this rental company at all. 1. Was poorly cleaned on move in. 2. Snow removal is horrible. 3. Terrible at communicating, had to call them to get any information on a repair. 4. Found ants after living here for less than a month. 5. Was told to use wash cloths to bathe because fixing our shower could wait. Save your money and steer clear.

Positive experience: Snow removal is always lacking, make sure you read updated leases thoroughly, calling them for help usually ends up in an unenthusiastic person telling you someone will call you back shortly (which is always a coin flip). But if you end up talking to one of the actual agents instead of the person at the reception desk, usually it's a good experience, they are willing to work with you on issues, and usually end up taking care of complaints or issues within 48 hours. Will say been with them for 5 years if not more, and would prefer these guys over most other property management companies.

Fantastic experience: Alpine is a very good management company . When stuff breaks they are fixing it within days. Staff is very friendly and helpful. Alpine is also a member of the multihousing association. There very caring and passionate in what they do. This management company is by far a slumlord.

Positive experience: Don't answer the phone when needed

Fantastic experience: Callie does such great work! Absolutely love her!

Negative experience: Do not rent from Alpine! They do not respect the tenants they do not care to fix anything and they do not care about your family’s well being. The heat does not work outlets have ice build up in the winter and they think that is perfectly fine and safe to live in. You absolutely freeze in the winter time because the heat is not proper at all and they won’t ever fix it. This has been the worst place I have ever stayed in. Save your money and go rent somewhere else!

Positive experience: I like this rental company because they were incredible to work with and they have really good policies regarding pets.

Negative experience: Literally the worst company to rent from. They are not quick to fix anything and every time I call the office for anything I'm treated very poorly. There is obvious roof/gutter problems because every time it rains it rains in my apartment. Save your energy and money, and move in elsewhere.

Fantastic experience: Friendly people

Fantastic experience: Caring family oriented company with a concern for your safety and comfort. They are honest and transparent and took care of any problems we had in a timely and fair fashion. Thanks alpine property management group.

Negative experience: DO NOT RENT FROM THIS COMPANY

Negative experience: I was a person who rented here. They don’t take into account what you have detailed when you move in, I had taken pics, as well as inspect the apartment when I first got there and let them know by. Since they have to do the move in inspection without you. I also didn’t get the memo that the downstairs part of the duplex controls the heat. The snow removal and lawn care is very minimal. Unless you don’t mind living where the grass is rarely mowed and getting stuck in the driveway during winter.

Negative experience: Gouged me on small charges and technicalities any time they could… took a month and a half for my work order to be taken care of. Will not be renting from them again.

Fantastic experience: My fiancé and I went and visited a property that they were showing, and we really enjoyed it, and they were so quick and helpful that we had signed leases by that evening. Really professional help, and ensured that we had everything we needed to make the process quick and easy.

Negative experience: Spoke to a clerk, very disrespectful, I had trouble getting a word in, tried to explain my situation. She just didn’t care, my advice she needs to fix her attitude. I will be calling again to speak to her supervisor and will be reporting this to the BBB

Negative experience: I got bit by a rat during my first night as a tenant. Will not do business again.

Negative experience: They leave the place looking terrible with broken things like doors handles drawers. Found out after I moved in that they expect you to fix all of the broken things and if you don't they take it out of your deposit. Also if you have your significant other living with you they are an extra 30 dollars. Also pet rent is probably the dumbest thing ever I understand a pet deposit but paying an extra 50 a month for a pet is not right.

Positive experience: Helpful and friendly service when looking for a rental home in the area!

Fantastic experience: Great people. Excellent maintenance staff

Negative experience: Listing showed we had washer and dryer on sight, nope.not even hookups, showed central air, nope. They put window ac's in. Sewage backed up in basement, the repair guy was good and helpful but the rest of there staff is trash. Don't trust Debbie and Lydia. They will do anything to get off the phone. Seriously I'd stay away.

Positive experience: Nice place to stay. It’s comfortable and in a great location!

Negative experience: Do not rent from Alpine. During our stay we had a mice infestation, squatters next door, and squatters in our garage. A garage that we didn't have for three months as it was locked shut on us and they kept asking if the items in there were ours even though we told them over and over that they weren't and it looks like people were living in it, but no one is capable of communicating with one another at this rental company. If you enter a maintenance issue online with them, it'll be marked as done even though no one would come and fix it. You have to call them. Over and over and over again, to get anything done. We gave them a 60+ day notice of move-out. A month before our lease is up they changed the locks and took pictures of our items we were still moving out of the apartment we still lived in. They lied straight to our faces saying we turned in the keys when we literally have the key still in our possession. Now we're looking at $500+ of what we owe for move-out costs, that we have been battling for months and they suddenly have new bills, and excuses and are refusing to rectify any of this. These people are scammers that take advantage of those needing a home, they are disorganized and will lie for their benefit. If you value your peace of mind, safety, and finances, DO NOT RENT FROM THEM. Update: Thanks to Brandon, this has been rectified. It shouldn't have taken months, but we're surprised and relieved we no longer have to wrongly pay half a grand. We hope, moving forward, they don't make this same mistake for other tenants. It was traumatic and stressful, but we're glad they finally made it right.

Fantastic experience: I've never personally rented from them but I live next to a property of theirs and knew the neighbors. If something happened they were usually pretty quick to fix it and always seemed super nice. Seemed like they stayed out of your business as long as you did your part. If I were to rent again I would give them a shot.

Fantastic experience: This company is great. They are willing to work with prospective tenants to find them a nice place to rent. Stacy and Brandon were very friendly and happy to answer all of my questions. They offer choices for people of all different financial backgrounds, which I think is awesome!

Negative experience: When you move out they will keep your deposit AND charge you excess fees. also upon moving in house had no A/c and when moving in a family member found drug paraphernalia in the basement. all in all it seems they don's inspect properties very well when you move in but when you move our they WILL ding you for every little thing they can find. If you are new to Sioux Falls like i was i would look elsewhere or try buying a home!!

Fantastic experience: The folks here are awesome. I'm happy with what I know about this company. 4*

Fantastic experience: Everyone was very helpful I’d like to make a shout out to Stacy did a great job at helping me find a place to live in a short time!

Fantastic experience: Good company, highly recommend.

Negative experience: Wasted my time and my money for and the listings are low end houses with little appeal/attraction. Unpleased with how things were handled and Brandon and Katie didn’t know what they were doing!

Negative experience: Don’t work with Lydia or Brandon they don’t know what is going on at all I was told several different things for weeks leading up to them just denying me, I called everyday to try to make sure everything was set up on our end and they kept giving me the run around, very very unprofessional....

Negative experience: I got behind on rent and they wouldn't even work with me to get caught up they told me I have to make more money than what I do to stay in the house which is very wrong.

Fantastic experience: Great to work with!

Fantastic experience: Great group of Guys and Girls !!! Love them all. They all know their business inside and out. Need to rent, call them. They will find you what fits you.

Positive experience: Credit rules don't allow someone to start over if they lost a house

Fantastic experience: I rented with alpine for a year. No problems

Fantastic experience: They are truly the best to work with. They are genuinely good people that want to help you. I found my dream rental with Alpine Property Management :)

Fantastic experience: Love this company been renting from them for a while now would definitely recommend

Fantastic experience: I have a lot of respect for a property manager that takes care of their renters during a event such as the tornado that hit Sioux Falls recently. There was a manager at 3 am still checking on their tenants. Brandon in the office is also easy to work with.

Fantastic experience: Due to some unforseen complications with the apartment I had been planning to move into, the place was suddenly unavailable on move in day. I was freaking out because I just wasnt sure where we were gonna live since our other lease was up, but Lydia was an absolute gem and stayed til almost 8 pm on a Friday to help my brother and I find a different place and to get all the paperwork handled so we were still able to move that weekend. And the new place ended up being great for our needs. It was not only in roughly the same location that we had wanted but that was also much cheaper than the place we had originally lined up. The whole team was super kind and understanding and helpful. Absolutely amazing people to work with!

Fantastic experience: I am almost done with my first years lease with alpine and now looking at houses they have as well. Never have any issues and if i need maintenance they are quick at responding.

Positive experience: Nice rently properties

Negative experience: I no longer recommend these guys, lived in the same building for 9 years, treated me like they didn't know me.

Fantastic experience: Excellent.

Fantastic experience: Not sure

Negative experience: Very unprofessional on getting us our first months rent paid to us as owners. They change banks the month we where to collect our first months rent. We where told a check would be in the mail in a week or two at the beginning of the month. I finally had to call twice mid month, just to hear that is would be another week, maybe 2 until we would see our money. I don’t recommend going thru them to get our property rented.

Fantastic experience: Great company to rent from! The staff is wonderful!

Fantastic experience: The best rental company we have been through! We have been with them for 2 years and now going on our third! Everyone there has been very nice and understanding. I would recommend them to anyone

Fantastic experience: Very grate place helps you and works with you.

Fantastic experience: Great company and very helpful and fast! Happy to be renting from them!

Negative experience: Do not pay the application fee if you have a record. You will be denied. So you will be wasteing the application fee.

Fantastic experience: While trying to get an apartment through them they were very helpful and understanding of my situation. Deffinetly happy to be renting through them

Negative experience: Very unorganized...The blonde woman that works at the office/answers phones seems very scatterbrained...they do not seem to keep accurate dates/years of leases, will up your rent and add on extra fees without any notice.

Fantastic experience: Johnny on the spot! These guys are very organized and knowledgeable. I would use if you are looking to rent or have a property to rent.

Fantastic experience: Amazing service and really fast getting this done. Highly recommended!

Fantastic experience: Very professional

Fantastic experience: I just made and appointment and they saw me withing 2 days, I check then place out and I liked it, I don't ask for much so the place to me is good enough, I told them I would like to move out of my place asap, went to the office drop of my application and my deposit and within one day I was already approve, very fast past, I honestly did not expect to be approve so quickly, I will be picking my keys up here shortly, plus they are pet friendly which is a plus when ever I decide to own a pet.

Negative experience: Horrible Rental company. Stay away!!!!! Rented property that made me sick and wont give back deposit i have letters from doctors about it and they are trying to charge me for damages that had already occurred to the property will be attaching pictures of the house they rented out it rained in my dining room every time the rain would come down their solution was 5 gallon buckets for months. They are slum lords and only care about renting out the property the maintenance person stated when we moved into a huge mess in the basement that he had only had about a half hour in the unit before we moved in. There was so many bugs in property and mushrooms growing out of the wall. They are very unprofessional and think they are above everyone.

Negative experience: Never drop your rent off or leave in their night box; they lost two month's rent and want me to repay them! Get a receipt!!! Move out is awful. They are playing games with return of my deposit, utilities, you name it. I left my place on a much better condition than when I moved out! I even gave a 60 day notice with permission to show the property! Take pictures upon move in and move out! Get everything in writing! Very disappointed that it looks like legal action is only remedy here.