Windermere Property Management Wrents

Fantastic experience: Leah and Kandie were great. They really helped renting my property quickly.

Fantastic experience: I was able to get my first house through Windermere! Thank you guys

Fantastic experience: We had an absolutely awesome experience with our Windermere Agent, Ciara! Moving is stressful, but with Ciara's help it has been so much easier. Ciara went the extra mile for us and we are ecstatic with our new home. Thank you so much Windermere for Ciara and that little bit "extra" we receive from you! You're so awesome! HIGHLY recommend Windermere! Sincerely, Carol T Hill

Fantastic experience: April and Ciara were very helpful, informative, and a pleasure to work with.

Negative experience: Windermere is the worst property management I have ever dealt with. They will keep security deposits and not even provide any statements to renters. They are nearly impossible to contact, the website for making payments doesn’t provide any information other than that you owe them money. They didn’t provide any reason for why they did not refund my security deposit and now they are charging me for utilities for time after the property was vacated, of which the date they were notified of through the horrible function in their website, which is buried and hard to find, then when you try to call them to let them know you’re moving out, good luck getting them to answer. When you finally do speak to them they direct you to the website and now you’ve already “made notice late”. Then when dropping off the key you have to drop it in their mail rather than handing it to a person. I have my own property that I will be needing to find management for shortly next year, I will steer clear of Windermere and hope I never have to have the displeasure of doing business with them in the future. I would rate zero stars if I could. Please do yourself and your tenants a favor and find elsewhere to bring your business.

Fantastic experience: Zero trouble over the 5 years as a tenant in a condo managed by Windermere. Maintenance requests were always taken care of within 1 business day, never had trouble with communicating with the property management team, overall a very clean and efficient 5 year rental for us as tenants.

Fantastic experience: April and Ciara help me and family find a house in the area we wanted for our kids. Thank you so much.

Fantastic experience: Love where I’m living and the ladies who run it are awesome and amazing. The best apartment ever plus I’m living here for many years to come the rent is on point!

Negative experience: Terrible. Refuse to communicate, return calls and/or answer the phone. If you can get the gal to answer the phone she is extremely rude, refuses to help you and give you information you request and screens calls. She is very sarcastic and will not connect you with the person you request to talk to until you give her the information of what you want to talk about with the person you called for. She then lies about their whereabouts, refuses to allow you to talk to them which is really none of her business to begin with, and you never hear from them again. Our renting experience has been just as frustrating as they are none responsive, and absolutely the worst to deal with on any level. Take extreme caution when renting from or dealing with Windamere Realty/rentals.

Fantastic experience: Barbara, Kandie, and Stephanie were all so very helpful with the process of getting my property set up with Windermere property management. I would highly recommend!

Negative experience: Overall not impressed with the way this company works. It has become a hostile takeover for so many properties in the region, and is sketchy about their refundable fees. I pray I won’t have to rent with them again anytime soon. Thanks for the dead birds on the back stairs guys, but enjoy that $75 rent increase on our hole in the wall, hey? Thank God I’m moving out!

Fantastic experience: April and Amber and Amanda have been so kind handling all the needs of the property. I really appreciate you with all that you do. I could not ask for a better team.

Fantastic experience: Just wanted to give a huge thank you to Amber. She is amazing, hard working, reliable, always communicates and is very kind. So if you need help finding a home this is your person 100%. She is the best.

Negative experience: ****EDIT IN RESPONSE TO OWNER RESPONSE The owner is trying to claim this review is not in relation to their company. I find that hard to believe as everything in my statements points back to their company. I've included a screenshot of one of my pay statements that was sent from them while they were managing my home. If you look at the bottom, the number listed clearly matches the number they have listed on Google as their main phone number. Also, they list themselves as "Windermere Property Management Spokane". If you type that exactly as is on Google, it brings up their company as the default owner of the name. I'm not sure if the owner is mistaken or simply lying to save their reputation, but I cannot in good faith remove my review. ****** This review comes from the perspective of a home owner who hired Windermere as a property manager. They were highly unresponsive to questions or concerns during their time managing my property, which made communication incredibly frustrating. Their lack of competence was evident in how issues were handled—or rather, not handled. I'm fortunate that the property they were managing is new and in good shape. I can't imaging having to deal with them if there were ever to be problems with the property. Even after I decided to terminate their services, it took several months to recover deposits they were holding. This added unnecessary stress to an already frustrating situation. I would not recommend them to anyone looking for reliable and professional property management.

Negative experience: Worst company to rent through in Spokane hands down ...they will rent you a moldy,cockroach infested unit happily and when asked to do anything about it they turn on you like you are the problem.. they asked to me to sign a release paper so I would be off the lease and get my damage deposit back as a bribe and then proceed to still charge me rent after the lease has already been done and over with and the keys have been turned in...this company is a scam...beware

Fantastic experience: Wow! There can not be enough said about the great people who work for the Windermere Property Management office on Monroe Street in Spokane, Wa. They always come through with a smile on their face. Thank you again, Barb, for taking the time to help me and my daughter during a very difficult situation. I appreciate you all so much! 5 stars just doesn't seem enough!

Fantastic experience: Wonderful Management Company to work with. Barb, Stephanie and Kandie make you feel at home before you move in. Stephanie is a breath of fresh air and very helpful.

Negative experience: They took over my rental in the middle of my lease. Charged my a move in fee and other bullshit fees. But then after a maintenance order I waited 9 months for them to show they said the new filter I installed 9 months ago when the furnace stopped working was at fault. The air was never on it was only setting dust. Im a combat veteran and they think because that I'm dumb but I know the scam.

Fantastic experience: I’ve been happily renting from Windermere Property Management for 5 years. My property management specialist, Kandie, is very helpful and gets back to me in minutes whenever I have a problem or put in a maintenance request. If I ever have to move to a different location I’ll definitely contact Windermere first to see if they have availability properties in that area.

Fantastic experience: April and her staff were amazing in making our move and transition to Spokane simplified. She was always available to answer any question and guide us through the entire process. Also like to thank Stacy for going the extra mile when needed help with any move in issues. Couldn't recommend a better staff to handle your rental needs. April you're amazing!! Thank you so much for making moving more enjoyable and being so personable and listening and accommodating our needs Melissa R.

Negative experience: I’m not one to leave reviews, especially negative ones, but being in this industry, I felt compelled - I wish I could give this company a 0 star rating. I placed an after hours emergency call on behalf of friend, received no update after multiple attempts to receive an update, there’s no real person to speak to - it’s all autogenerated. Terrible service, will not be recommending to anyone.

Fantastic experience: My experience with Wrents has been excellent. Once I signed up with Wrents, my property was rented after only a few days on the market. Barb and her team are very professional and responsive. I look forward to our continued partnership.

Positive experience: I had a really positive experience with this company when having to unexpectedly break my lease. They were kind and understanding. They were very hands off when I was renting from them which is a positive to me. They are quick to reply to emails and take care problems within a couple of days.

Fantastic experience: Great service, very friendly management property. I recommend those seeking a new house, apartment etc.. to give this company a chance. Kalub is great in helping assist Thanks Windermere! From Eric L

Fantastic experience: I've been renting w/ Windermere for over 4 years now and they are always very prompt with any service issues I've had! I typically work with Kandie, and she's so pleasant with every interaction. I would recommend renting through this property management company!

Fantastic experience: Love renting from Windermere. I’ve rented 3 houses now from them. They have made the experience very pleasant and have been great about getting back to me. I feel like they do an awful lot of inspections and I’m not sure why that is because I always pay my rent early and keep the home and property immaculate. Caleb in particular has been wonderful to work with. I used to deal with Amanda who I really adored but then Caleb joined their company and he’s been great! He’s helped me with my concerns along the way and I am grateful for all the new people in their office. I’m hoping to rent another house from them in December!

Fantastic experience: Natalie, is the best. She was super helpful and very knowledgeable. She worked with on getting our new house. I strongly recommend if your looking for a new place to go through her she's amazing.

Negative experience: Easily the worst experience with any property management company in regard to viewing and applying for a rental. First, when I tried to schedule a self-guided tour for one unit, they scheduled me for a different unit in the same building. Then, when I try to set up a tour for the unit I originally inquired for. I don’t hear back for a day or two to only be scheduled at the exact same time as another applicant. After I leave my self-guided tour, I immediately fill out an application. They send back a lease agreement with some random dude (I’m assuming the other applicant was the guy scheduled at the same time as me). I try calling and texting to get it cleared, only to find out they gave that unit to the other applicant and then trying to offer me another unit without renovations or a washer/dry included while the unit I applied for had both. I don’t leave reviews, comments, or anything of the sort. Ever. Most certainly not negative reviews. However, I felt morally obligated to share this experience to warn future applicants to think twice before doing business with Windermere.

Fantastic experience: Windermere was a great experience for us. Caleb, April. Natalie and everyone there have been really great. They got all our stuff done perfectly. They are honest and reliable people!

Fantastic experience: I am incredibly impressed with the outstanding service provided by April and Nathalie in managing my property in Spokane. They have demonstrated professionalism, attention to detail, and excellent communication throughout the entire process. Their dedication and hard work have truly made a positive impact on my experience as a property owner. I highly recommend April and Nathalie for their exceptional service and expertise. Thank you both for your excellent work

Fantastic experience: Caleb was very helpful and thorough in helping my family find the perfect home. We will absolutely be working with Windemere and Caleb again in the future.

Fantastic experience: This company is very easy to work with and get ahold of. They have been very helpful and Communicative during my move out process. The maintenance charges for a move out, taken from the deposit are very accurate. I received a list to go off of to get about 65% of my deposit back. While living at their property, issues of any kind were handed promptly and everyone is very nice and respectful. If I didn’t need a bigger place I would have stayed with them. The two lady’s in the office made this a very nice experience.

Fantastic experience: I had the opportunity of working with Natalie Martell for our housing program and she was super great and helpful! Our program does have certain requirements that can make it difficult to get some house, but Natalie was able to help work around some of these potential barriers! Thanks to her for her help!

Fantastic experience: Natalie is my property manager at Windermere and she is doing a great job! Very responsive and helpful. I would recommend her!

Fantastic experience: Windermere property Management is great and easy to work with! I've enjoyed working with them very much! They keep in contact with you and let you know about anything going on in your area electricity or with the water! They are super easy to contact if you have any questions!

Fantastic experience: Staff is incredibly helpful and super responsive, making leasing with them a breeze. I worked with a woman named Natalie and she was wonderful! Easily the best property management company I’ve worked with in Spokane.

Fantastic experience: Windermere has been a breeze to work with. They have been very responsive to any of my questions and/ or concerns. I love the property I am renting, I would 100% recommend Windermere to my friends!

Negative experience: absolute nightmare of a property management. don’t bother calling because they won’t answer. caleb won’t help at all and lied to us multiple times about a rental property. this company only wants your money on an application and won’t help you after you’ve applied. listings stay up after they have been rented out so false advertising. do NOT recommend for anyone.

Fantastic experience: Windermere manages a rental property for me on the south hill. The south hill team Caleb and Kandie are great to work with. Both have great communication. It is really nice to know that my rental house is taken care of. I am going through the process of changing tenants which I was really stressed about but they have both been so great it has been a positive experience. Thanks Caleb and Kandie!!

Fantastic experience: I managed my properties alone for years, but after partnering with Windermere Property Management, I'm pleased with the results. They have improved my rental revenue, taken good care of the tenants, and maintained accurate records. The team is professional and responsive. I'm now considering having them manage more of my properties. Highly recommend Windermere for reliable property management!

Fantastic experience: I contacted Windermere through Zillow about the apartment at 100 3rd St in Davenport WA. Caleb contacted me quickly and helped set up a walk through. While the apartment didn’t fulfill my needs, Caleb made the entire experience comfortable and worth the time. I cannot recommend this team of realtors highly enough! I look forward to any future business with Windermere Realtors with trust and confidence!!

Fantastic experience: I used Windermere Property Management for 4 years and it was a highly positive experience. They were always responsive and professional and "went the extra mile." I recommend them highly.

Fantastic experience: Candy and Calab thank you for the support and help i needed to get the right property management team for my dads house. Candy you are a pleasure to talk to and Calba thank you for listening to what my concerns and needs were/are will be a pleasure doing business with this team

Negative experience: As an owner, I could never recommend anyone to work with this company. They were nightmare to work with. It was impossible to get ahold of anyone - emails, phone calls, voicemails go unanswered. When our tenant moved out and we ended working with them, it took over a week to get the keys to our own property. Nearly 8 months after ending our contract, I got an email stating I need to settle the bill for sprinkler blowout on the property that occurred 3 months after our contract ended, meaning they are so unorganized that they ordered maintenance on a property they aren’t even managing. (The home was vacant and pending sale at the time, so we didn’t know this happened) Just save yourself the headache and stay far away from this company.

Fantastic experience: April has been a blessing in a serious time of need for me. She has been very helpful and calming when I needed both. Thank you April. I enjoy doing business with you.

Fantastic experience: Natalie M is a positive, friendly and educated professional. I'd recommend her to my friends. Plus April M helped me with negotiating a contract, she gets work done and gets answers in a timely manner. They both are a pleasure to work with.

Fantastic experience: As a property owner, April did a fantastic job of answering all my lease renewal questions. She is the most communicative and informative person I have dealt with so far and I hope she will stay as my contact for a long time. I appreciate her dedication.

Fantastic experience: I have to say that April has made this one of the best and easy experience and especially after having to take over the work from a former employee. She has gone above and beyond for my family and made arranging my rent, utilities, and very easy to get a hold of. Incredible patience and very responsive and detailed when comes to request. Thank you so much April for everything.

Fantastic experience: I have been renting with them for almost two years and they’ve been the best property management company I’ve ever worked with. Any maintenance requests we’ve had have been addressed and fixed SO quickly. They can be a little hard to get ahold of by phone but it’s 2024, text and email is MUCH more convenient anyways.

Fantastic experience: Caleb has been so wonderful to work with! I moved into my home from out of state and Caleb made this process easy and seamless to do! Even when I called to change my move in dates on him! He has always been quick to return calls and texts and answer questions. Honestly has been the easiest move I've made in my 15 years of renting!

Negative experience: My three roommates and I have had the worst renting experience yet so far with them. To start off we have had BLACK MOLD on every single window in our 2300 sq ft house, that we noticed about a month ago, realized how serious it was and that we need put in a maintenance request for someone to come PROFESSIONALLY to clean it. Keep in mind all three of us out of coincidence have been sick since beginning of October. After 3 weeks of NO RESPONSE, all we get is a email letting us know they have let their cleaning lady know and she’ll give us a call, a week later and we have yet received a call or text. There’s barely any communication and when you try to call you’ll just receive an automated recording, you can’t reach anyone. Super disappointing.

Negative experience: As a property owner I do not recommend this management company. They rented my property without my consent on the tenant and for the past 6 months the tenant has disregarded payment dates and the lease guidelines but this management company didn’t seem to care and didn’t inform me. They are impossible to get on the phone and respond to emails once a month. They tried to text me updates but I found that unprofessional and asked them to email instead. On one phone call to get an update on my property they became so upset with me asking questions they hung up on me. All around an unprofessional and unorganized company.

Negative experience: This is a scab management company. When we reached out about the property they would not talk over the phone and would only do it over text. So we could not verify from the get-go it was not a scam. Before we moved in the property was not shampood or vacuumed, we had to do it ourselves. After one year they just sent someone to come take pictures of the house without any prior information. After being here for a little while we tried to get a maintenance request scheduled due to us having to work. But they just scheduled the contractor and did not notify us, so we couldn't let the contractor into the house. So we canceled the request and just went on with time. We just tried to do another maintenance request and they did the same thing. We got notified 12 hrs before the contractor would be here. How are we supposed just leave work willy nilly and go let the contractor in? This company is pretty good as long as you don't contractor them and pay your bill but if you have any maintenance request your in the dark till they show up. I'd stay away from this company.

Fantastic experience: This is my first time renting in a long time and first time alone with my teenager after a divorce. So I was really nervous but I found a Property I fell in love with and Caleb went above and beyond by helping me from beginning to end! I couldn’t have asked for a better experience, thank you for supporting our family during these tough times. That makes it even more special. Thank you Caleb!!

Fantastic experience: Hello wanted to post a review on how the lady's April and Barb at Windermere property management went above and beyond for me in my time of worry. My toilet became stopped up as well and my bathtub at the same time as well as my washer I connected the office in regurds to these issues and with I say 15 mins I so told the plumber was on the way mind you I called after work hours for help with this and I got a call ritaway and was told he is on the way 10pm at night stayed late to get done and was no able to get fix so was told he would explain the issues he had with the April and with in the next morning I had action plumbing come out and had this fix I'm so thankful for the fast response and action token to get these issues done for me it was nice to go to work and know they were there for me it was such a blessing to come home and be able to shower and having working restroom they are amazing lady's there they really care for there tenants and properties thank you April and Barb with the windamire property management you guys are so amazing . Kristy

Fantastic experience: I have had bad renting experience in the past and was skeptical to give anyone a shot but after my experience with this property management, my view has been changed. Ever since I first contacted Windermere, Caleb has been extremely cordial, attentive and great at communicating. Every concern of mine has been addressed and resolved in a timely and professional manner. It’s literally a pleasure doing business with Windermere.

Fantastic experience: These stars are for April M because she's been very easy to work with recently. I was not a happy tenant for a few months, at first, but service was lackluster and just plain rude when I originally started renting. However, the overall process, online portal for payment, and general communication is easy for me now. I can see how many wouldn't appreciate the way in which communication occurs but most things these days are done online so, sign of the times yannow? Although maintenance does tend to take some extra time, for my liking, it eventually gets done. As long as service levels for all staff are kept to April's level, I don't see issues with renting through this property management company.

Fantastic experience: Before I make this review, I would like to acknowledge that I was not particularly pleased with the way Windermere Property Management was operating before. As of recently, I have been working directly with April Mayfield and truly feel she is a valuable asset to any organization she works with and for. She is extremely knowledgeable, kind, humble, and one of the most professional and pleasant people I have worked with. She goes above and beyond to find the right solutions and I personally cannot thank her enough! Thanks for making our conversations run smoothly and all the hard work you do, we appreciate you! Joe Marzetta

Fantastic experience: April Mayfield has been the most amazing person we have ever rented from. I recommend her to everyone and know they will feel the same way we do. She has always helped with anything we need immediately and she takes her job very seriously.

Fantastic experience: I just wanted to say that Natalie was fantastic! She was incredibly nice, punctual, and informative. Looking for an apt/house is always a stressful occurrence, but Natalie helped to make sure this process went as smoothly as possible. Job well done!!

Fantastic experience: Applying to this property was made easy and simple on there website. Then after getting approved I was able to get settled into my new property. I had a issue with some of the plumbing and forgotten how to make a maintenence service order for the apartment. When I got in contact with property management, a employee by the name of Caleb Countryman directed me in the right direction and also added on that if I needed help filling it out and that he would be on the line for assistance. Great customer service and great response time!

Negative experience: Nonresponsive to owner emails and maintenance requests since April 27th, 2023 forcing owner to schedule emergency sprinkler backflow testing to prevent water from being shut off due to Windermere gross negligence. Also closed tenant maintenance requests without fixing or discussing with tenant. Unreliable property management company and a tenant lawsuit waiting to happen.

Negative experience: We rented from this company from December to June this year. There are too many issues to fit on this review but here goes. First off if you are a home owner DO NOT!!! Use this company for property management. They do not fix things properly. Their maintenance guys do very terrible work and cut corners all the time. Attached is a picture of a repair they made to the hood vent for the stove. We had birds living in it so they just threw a screen up on the side of the house. Didn’t put the hood back up to protect from the wind, snow and rain or anything, just a screen. There were lots of others, this was just one of them. As a tenant. You cannot get a hold of anyone, ever, at any time. You send a text no response. You leave a voicemail, never call back. The only way I could ever get a hold of anyone was to drive down to the office. It’s always “sorry we’ve been busy.” In the office they have kids working the desk often who can’t answer hardly any of your questions. -Day 1 of move in there was snow on the ground. Pull up with a trailer full of stuff. Instead of loading stuff into the house, I have to shovel the entire walkway and stairs for an hour so it’s safe enough to get furniture into the house. Thanks for the “welcome” to the house. -Vent for dryer was just a hole in the floor to the basement at move in. Didn’t vent outside at all. -Said they would bring us new filters for the HVAC multiple times, never once did in 6 months. -Told them the HVAC wasn’t up to code at move in. They sent someone out to have it inspected and they said the same thing. Never had it fixed while we were there. -If you file a maintenance request you will get no response for over a week sometimes. Then all of a sudden in the middle of the week about 10am, get a text saying, “can we come today at noon?” No advance schedule or planning at all. Happened at least 3 times to us. -plumbing was completely backed up in the house at move in. All the lines in the house would fill up if you ran the water long enough. Waited a couple days for a plumber to come out and fix it. A couple of the drains leaked from the p-trap at move in that I had to fix as well. There were many other things as well. I would not recommend this company to anyone.

Fantastic experience: My experience working with leasing agent Ryan was nothing but amazing. He was great with communication, getting back to me with documentation that I needed as a FCS Housing Specialist. I look forward to being able to work with him and potential tenants in the near future. Thank you!!

Negative experience: I applied to an apartment managed by this rental company. Unfortunately, I cannot in good conscience recommend a company that treats people like trash because their credit isn't good enough, by 50 points... their "policy" is intentionally designed to weed out "undesirables" and low income people, and those with disabilities that might make them a "difficult" tenant. They can make up all the excused in the world, at the end of the day their policy is to discriminate and take from people, application fees are not cheap. With how they violated federal law and took me pointing it out to make them understand you can't do these things, they did it anyways. Do not use this rental company.

Negative experience: They are trying to charge way too much for homes in terrible neighborhoods that need way more work then they let off. Also don’t bother scheduling a showing they won’t show up I was waiting outside a home off Monroe for over 30 minutes and no one arrived. Very unprofessional use a different realtor there is tons in Spokane!

Fantastic experience: This is a review coming from somebody who is just starting to rent from them. Havent been through the whole process with them just yet. So far it has been easy and good customer service. I like how easy it was to apply and everything is clear-cut and dry. They update new listings every day and can tell they are on top of things. So far so good!

Negative experience: We had a showing scheduled but we were stood-up. No call, no email, nothing. Thanks for wasting our time and money. I took time off work to view a potential rental only to be blown off. Do better. I’m so glad I didn’t waste my money submitting an application. I can’t help but wonder how the home owners would feel knowing you are not doing what you say you will. Making no effort to rent their home and generate income for them as promised. The house had busted blinds and animal feces all over the yard. Definitely not what I want to see at a place advertised as move-in ready. 0/10 do not recommend.

Negative experience: Applied for a rental managed by Windermere. Spent the $50ish dollars for the application fee. Received no communication from them other than 1 text related to the application. There was no call, no email, nothing. We reached out to inquire if we were approved or what the status was as we'd heard nothing. They sent a text back with "you were not selected" but find another property on our website and we can transfer your application. I found the original property on their website, still shows available, yet they "weren't interested"? Seems like an odd way of doing business when YOU'RE IN THE BUSINESS TO RENT PROPERTIES! Do yourself a favor and rent from Red Rock Property Management.... they'll actually communicate with you unlike these fraudsters at Windermere. Good luck screwing more applicants out of application fees and then "not selecting them" without any other information/follow-up.

Negative experience: I contacted Windermere Property Management by submitting my information online quickly I got an email from Keaton about setting up an appointment to view my property and get it on the market for rent. Keaton set up a meeting on 11/14/22 at 1PM. I confirmed I would be available. I waited, 1PM passed, Keaton was a No Call, No Show, i sent him an email asking if he was still coming thinking he may be running late, no response. I called his phone multiple times and left a voicemail, no response. I called Amanda at the location and sent her a text message as she says it will take her two days to answer voicemails and text is faster. A day later Amanda called and texted me saying Keaton must have made the appointment by mistake and they are not taking any additional rental properties until current vacant properties are filled. I explained I made and confirmed an appointment with Keaton. Due to their overwhelmed Office Staff and missed appointment I canceled the request to rent my property as I believed they wouldn’t be the best candidate for a Property Manager, would not have time for my renters or my half a million dollar investment property if they’re unable to keep up with their current schedule. I have multiple rentals and have never had a property manager experience like this one. I fear for the businesses response to tenants if the business cannot effectively manage new clients which can build their business. Unfortunately I was unable to do business with them at this time, they no call no showed an appointment and I would prefer to give them zero stars based on my experience.

Fantastic experience: Keaton did a great job of finding a renter for our property. The transition was super easy. Thank you Windermere and Keaton for making this a first class experience.

Fantastic experience: I was searching for a property manager for weeks with little to no luck. Everyone who I spoke to told me they’d call me back or that they would forward me to someone who could help and I never got in contact with anyone. Windermere was more than happy to help and started the onboarding process with me the same day. I was very pleased with their process and how they treated me. They were friendly, timely with their responses and guided me through every step of the process. It’s been a pleasure working with them so far and I would highly recommend them to anyone looking for a property manager.

Fantastic experience: Windermere property management stood out among the competitors from the very beginning. Keaton called me back same day and was energetic and excited to answer my questions about listing my home for rent. Throughout the entire process Keaton was helpful and patient. My home is now rented to rockstar tenants and I feel at peace knowing Windermere is looking out for me. Thanks Keaton and Windermere!

Fantastic experience: Searched around for property managers that will take care of everything. Windermere was the best in response time and Keaton Flanigan was my point of contact. Super responsive and took over the process (even when out of town on vacation). Got my place under contract with them and rented within 30 days.

Negative experience: Unfortunately, my experience with Windermere property management was awful. I felt as though they took advantage of me and leveraged my ignorance and understanding of tenant/landlord relationships. My primary complaint is the fact that they let my roommate, at the time, abandon our lease agreement and left me with the responsibility of paying the rent in its entirety. No new paperwork was drawn up or anything. When I tried to work that out with them my property manager, Robin, was somewhat brash, rude, and cold towards me. Not only that but the unprofessionalism in regard to timing and tact in the responses I received was sub-par to say the least. Ultimately, my experience when dealing with Windermere Property Management has left me feeling as though they do not care about their tenants whatsoever, just their money. They never fixed issues around the house unless it was in the property’s best interest—not the tenants. Things like unsafe stairs or guard rails got overlooked. Also, I was penalized for damages that were already incurred to the property when I moved in and noticed that they were immensely petty when withdrawing from the security deposit. I always paid my rent in full and on time every month while renting from Windermere and was only ever treated with antipathy. I would advise anyone who is looking to rent from them in the future to proceed with caution and to ensure that you cover all your bases when dealing with this business.

Fantastic experience: I'm grateful to have Windermere as my mgt co. I've lived in the same place over 10+ years. Through the years the property has changed owners and mgt companies a few times. Windermere is the 4th mgt co I've had here and I'm happy with them. They're all so friendly and helpful. Anytime I have submit a maintenance request they typically contact me the next day to set up a time to fix it. I feel safe paying my rent online via their app. And I'm thankful that I'm not being charged a $23 fee just to pay my rent, which was what my old mgt co (slumlord) charged. Windermere has also been helpful and accommodating by doing everything possible to help resolve an ongoing issue I've had to deal with through no fault of my own. If someday I were to move I would move to another place managed by Windermere property management. Without any hesitation I can highly recommend Windemere property management.

Fantastic experience: I had an extremely positive rental experience with the assistance from Keaton. Probably the most streamlined and hassle free rental process I've ever had actually. Every step of the way was met with support and guidance. Seriously couldn't be more grateful for the positive interaction from Keaton and Windermere Management. Thank you!

Fantastic experience: We was previously homeless staying at Family Promise and my case manager told us about this property and she encouraged us to reach out to the property manager named Keaton , We went to see the apartment that they had for rent . The moment he heard me say " I want it" Keaton said " "It's yours buddy" Nothing but a positive experience from this property management and Keaton . They've been so helpful every step of the way . Even after we moved in he was still helping us. Big thanks to Keaton and his team for making it a smooth transition for my family and I

Fantastic experience: Keaton helped me rent my new duplex. He’s been responsive and helpful the whole way through the process. Everything has gone very smoothly and the online features are seamless. I needed something fixed and they followed up and got it fixed right away. It’s been a good experience. - Angela

Fantastic experience: Becca manages our community and does a great job. Any need that comes up, she is on it right away. It is so nice to have an person that gets right back to you for all issues. Extremely happy with Becca and with our home.

Fantastic experience: Extremely helpful above and beyond service from Becca and Team. So helpful in getting video and pictures it is so tough during the pandemic but the team really stepped up to help us with all our concerns and finding the right home, making sure it was seamless and all questions and concerns handled quickly and professionally. A home is a big deal and one that is not something you want to stress over especially with the move. I couldn't have done it so quickly and without any stress if it wasn't for Becca and the whole Team at Windermere I appreciate them all so much.

Fantastic experience: This is our first time we decided to rent our house out. We were very uncertain about whether to do this especially since we were moving out of town. She has made it incredibly easy for us and always responds so quickly to our questions. She provided great contacts for us to use to get things done that we wanted to before we left. She has a wealth of knowledge! So happy we went with Windermere to help us rent our property.

Fantastic experience: It has been a pleasure working with Brooke, Robin and Becca. My Son and I where put in a very bad situation. With a deadline on finding a place to stay, the girls went above and beyond to find us a home. I have never had that kind of experience EVER with any other group. My Son and I are eternally grateful. I will recommend everyone I know to use Windermere Property Management. Respectfully, Michael Hayes, MSW

Fantastic experience: Windermere is a valuable partner in successfully managing my rental properties. The staff is professional and super prompt with several times going over and above to smooth out challenging situations. They look to achieve a win win for both the tenants and the landlords. Special shout out to Becca and Melissa - they are superstars!

Fantastic experience: It has been great to work with Windermere. We have rented through them in 2 different cities now. They are always responsive to our needs and great to work with us! Becca Ressemen is particularly fabulous!

Fantastic experience: I cannot say enough good things about Brooke and Robin at WPM. They went above and beyond for my family and I am so grateful for their efforts and kindness...and the rental is absolutely beautiful. I highly recommend using Windermere Property Management!

Negative experience: Never would recommend renting from again. They will nickel and dime you at every turn even if you try to leave the apartment spotless and always responsibly report any repairs needed. Even the movers commented on how the place was nicely keep and I should get my deposit back. Don't expect to get any of your deposit back. Also, the parking lot of the apartment building was only cleared once in the winter of snow. People were always getting stuck in parking lot and had to be pushed out.

Fantastic experience: This is the best company I've ever rented from. Every single thing we ask for maintenance wise they very promptly ask the home owner and get it taken care of within a day or two. I will continue to rent from them even if it means finding another house they are managing. Update: It wouldn't let me write another review so I wanted to add to this one. We recently had to break our lease with Windemere due to buying a house. The stress of buying a house and trying to figure out how to get new renters in to take over our lease was very overwhelming. This is where Brooke Snyder eased our stress immensely. We have been working with Brooke over the period of the last 4.5 years of renting and she has always been the most helpful and understanding property manager I have ever had the pleasure of working with. Brooke went out of her way to make this transition manageable and ease our stress by finding new tenants in time for us to not have to pay any more rent on our lease. If you do get the pleasure of working with Brooke you can count of a professional easy going experience from start to finish. Thank you so much Brooke!!!!!!

Negative experience: This company states they can't get involved with disputes between their tenants over parking issues. Also for snow removal they didn't have anyone plow the road until 5 days after the first snow fall on 1/10/20. Since they didn't plow my family not only snow shoveled around our cars we cleared the frozen plowed stuff from the head of the road and made a school bus standing area. This company also had us sign a lease prior to allowing us to document anything defective in the unit. I will never rent from this company again.

Fantastic experience: Working with Becca Resseman of Windermere Property Management made renting my home a breeze. Becca made herself available to answer questions, meet up to talk about the contract, and set up a showing of my home. Just one day after showing the house she had renters approved and ready to sign the lease! I'm so thankful I didn't have to worry or think about anything. Windermere covers everything in their contracts, and their affordable fees make it an easy decision to work with them. I'm so glad I enlisted their help. I highly recommend them for your rental needs!

Fantastic experience: Becca was amazing she found us a beautiful home and was able to get us into it fast. She worked hard for us and was awesome to work with and she stayed in contact with us and kept us up to date on everything. Thanks so much Becca! We love our new home!!

Fantastic experience: Brooke and Robin have always been there for me and all their residents when needed. They are a pleasure to work with and professional at all times. Any issue you have they are on top of it and completely get it handled to your liking. Thank you ladies appreciate all your hard work.

Fantastic experience: My property manager is Robin. She has been a joy to work with and very easy going. We had a miscommunication on an appointment and she made sure to send a card with a coffee gift card inside. I am able to text her and she has always responded. We have rented from WPM for almost 9 years and they have been great!

Fantastic experience: Robin and Brooke are excellent in responding to repair requests and general questions. They have been extremely professional, prompt and friendly. Windermere is very lucky to have them handling their customers.

Fantastic experience: Robin and Brooke are top notch! They work fast and hard for their tenants and are always professional! We came into Spokane for the day and left with a rental agreement! Love this team!

Fantastic experience: I've lived in some different housing situations and it's been so nice to have an apartment through Windemere. I was living with friends who ended up needing to move unexpectantly and I needed a place to live in November, which is not a normal time to move and not much is available to rent during that time. Brooke and Robin were really easy to communicate with and made the process fast and easy. They were straightforward and honest and didn't try to sell you anything. Even as a tenant, they only communicate with you when they need to let you know something about the property. Also, renting in a Windemere property is really great because they take care of so many things for you. For example, during the winter, I would sometime need to head to work around 6:30am, and there would be guys plowing our walkway to the road and icing our steps. I saw guys pull up real early in the morning, every morning, just to do this. When I've rented from private owners they have provided us with shovels and salt, but we were responsible for shoveling. You really get what you pay for with Windmere and it's well worth it. I feel secure in renting from them and I've really enjoyed living with them. They know what they're doing and they don't try to sell you something you don't need or want. Paying bills is super easy and so is communicating with them if you need something or have a question. It feel way more secure and structured than with other landlords I've had. I would highly reccomend working with Windemere Property Mangagment in Spokane! :)

Fantastic experience: Windermere manages a property for me while I live out of state. Brooke and Robin have performed exceptionally well giving me a great sense of relief. I am considering offering them another property to manage.

Fantastic experience: Our account manger Becca is easy to work with! She’s always very prompt on following up with us on questions and any work orders. The maintainance staff with Windermere in Spokane are so great! Super nice people and good at their jobs.

Fantastic experience: Becca and Nate are the BEST. I had tenants not paying rent and creating multiple issues. I needed a management company to help me do what I did not have time for. Becca and Nate managed the process of eviction quickly due to their vast experience. My property was recovered, remodeled and back on the market within a short time frame. Thank you Becca and Nate for all that you do.

Fantastic experience: I am renting a wonderful house through Windermere Property Management and Brooke & Robin have been great through the whole process, starting from my first viewing of the house up until now. They deal with any maintenance requests really quickly. I would absolutely recommend them!