Association Management Group- Greensboro, Burlington Metro

Fantastic experience: Brianna S has helped me get through some issues dealing with my Mother's hoa dues. Super helpful and would always get back to me super quick. Thank you.

Fantastic experience: I reached out to Brianna Sawyer for HOA approval for an architectural change, and she was fantastic to work with. The approval process usually takes weeks, but Brianna went above and beyond and got everything reviewed and approved within just 2 days. She was responsive, professional, and made the entire process smooth and stress-free. I truly appreciate her efficiency and support—highly recommend working with her!

Fantastic experience: Received letter stating I had mildew on the right side of the house. Upon viewing the issue No mildew.. Called HOA office… I was asked to take a picture … Issue resolved… Very Professional and I really felt Heard!!! Thank You for your Prompt Response.

Fantastic experience: Brianna has been great to work with! She’s been responsive, patient, and easy to communicate with whenever we’ve had questions. She took the time to walk us through the process and worked with us to make sure everything was handled smoothly. We really appreciate her help!

Fantastic experience: Brianna Sawyer is great and she responds quickly to my requests.

Fantastic experience: Brianna Sawyer was wonderful to work with throughout our HOA approval process. She was extremely helpful, quick to respond, and very clear and detailed in outlining exactly what was needed for each request. Her organization and communication made the entire process easy and stress-free, ensuring everything was submitted smoothly for approval.

Fantastic experience: Brianna did a great job to assist me. Thank you

Fantastic experience: Brianna S was a great help in answering my questions as a new homeowner. She responded quickly to all of my questions which I love in a professional. Thank you Brianna

Fantastic experience: I cannot appreciate Brianna enough. From the moment I contact her, the level of professionalism was clear. She helped me with AMG service in Parkside community, and instead of just doing the bare minimum, she took the time and effort to explain and promptly response which saved me so much hassle later. It’s rare to find a person that truly prioritizes customer request and experience, 10/10.

Fantastic experience: Brianna always replies to my emails. She is a true professional.

Fantastic experience: Brianna is very responsive. I have worked with quite a few management companies over the years being HOA’s and she is by far one of the best at communicating.

Fantastic experience: Brianna was amazing to work with! She answered my questions right away and provided a solution. She was a delight to talk to on the phone! Thanks Brianna!

Fantastic experience: I spoke with Eloya and I had such a wonderful experience thanks to her amazing customer service and positive attitude. She was incredibly friendly, kind, and sweet from start to finish. She went out of her way to make sure everything was perfect and made me feel so welcome. It’s rare to find service like that these days!

Fantastic experience: Brianna Sawyer has gone above and beyond with all her help. She's a lifesaver!

Fantastic experience: Brianna White, you are soo amazing!! It is my first couple months with this association and starting off, I had a couple setbacks with getting a username and password for my account as well as some confusion with how the process works with online payments. Brianna was my first point of contact with my needs and concerns and she handled them with clear instructions, prompt responses, and great passion regarding said circumstances. You have made my interactions with this association thus far, impressive and ideal and I couldn’t be any happier with my service. Brianna, thank you for your satisfactory customer service you have provided me. (:

Fantastic experience: Brianna and team have been extremely professional and helpful especially during the transition from the previous HOA provider.

Fantastic experience: Excellent. I needed assistance getting an architectural approval, and Brianna S. got me through everything quickly and with a good outcome.

Fantastic experience: Brianna S. Responds very quickly and professionally to any questions concerns and issues I am having about my community. I appreciate all she does.

Fantastic experience: I have been -extremely- pleased with which the level of competence & professionalism Brianna Sawyer has approached her management post. I hope that she remains a lasting member of our community.

Fantastic experience: Brianna has been a very helpful individual in some concerns I have in my neighborhood, was very responsive, and supported my concerns!

Fantastic experience: I wanted to highlight the work that Briana Sawyer does. She is very responsive and always professional.

Fantastic experience: Brianna has been easy to get ahold of and quick to respond every time we have needed her.

Fantastic experience: Appreciate the help and responsiveness with any issues. Thank you to Lydia in particular!!

Fantastic experience: Brianna Sawyer is always very helpful anytime we have a request. She responds very promptly with all the information we asked for we appreciate everything she does thank you.

Fantastic experience: Brianna is an excellent example of customer service: professional...efficient...courteous

Fantastic experience: Brianna did an amazing job assisting us with our deck extension. She responded and approved the architectural request promptly.

Fantastic experience: I would like to thank Brianna Sawyer with AMG for helping me. She answered me quickly with accurate information about HOA closing account information and transfer of property. I appreciate professional and accurate feedback. Good work Brianna.

Fantastic experience: Brianna is always very helpful and quick to respond. She takes care of any questions and issues I may run across. Brianna is a great asset to your team.

Fantastic experience: I own two properties in Keswick Place; the property manager Melissa Cook has been such as a pleasure to work with. She is very responsive and always shows willingness to help with homeowners. Very refreshing experience, well done AMG and please retain your great people such as Melissa - they do make a difference!

Fantastic experience: I want to highlight the work that Brianna Sawyer does for the communities she manages. She started by partially supporting the manager for the HOA where I own a condo and was always fast and courteous. She recently became the main point of contact and I'm incredibly and happily surprised by her effective communication. Other HOAs should learn from her about what true customer centricity and reliable, effective communication means. Please keep up the good work!

Fantastic experience: Brianna Sawyer was a big help for me when I needed her most. She responded promptly in a professional manner, and kept me informed about the next steps.

Fantastic experience: Brianna, it’s a tremendous help to all of us in the community. We appreciate her professionalism, her patience and knowledge of the property. I’d like to give her a five out of five stars highly recommend to anyone who needs her assistance. Thank you for all you do!

Fantastic experience: I recently had an issue with my condo that required our HOA management team to handle. Specifically it was handled by Brianna. After sending a detailed email of the issue, she responded immediately and handled the situation. I couldn’t have asked for a faster response. Thanks for your help!

Fantastic experience: Great service! Very quick response and extremely helpful. I appreciate the prompt communication and professionalism. Highly recommend!

Fantastic experience: Brianna did a great job of helping us with our architectural request for our new solar panels!

Fantastic experience: I needed help with my quarterly bill. Brianna Sawyer was wonderful to work with. She helped me quickly, professinally and kindly.

Fantastic experience: We are new residents to Parkside and Brianna has been super helpful! She responds promptly and is very knowledgable. Thanks Brianna!

Fantastic experience: Brianna was very helpful getting a couple of architectural projects approved quickly, so I could get them completed in the fall.

Fantastic experience: Brianna Sawyer is the best! We needed assistance with our account and Brianna responded promptly and was extremely helpful! Success! Cynthia and Michael Glynn

Fantastic experience: Brianna Sawyer is such an asset AMG & to the Woodridge community. I am a real estate agent with a number of recent sales in the community. Brianna is always very responsive, professional & helpful with any questions we have had. It makes such a big difference! Overall AMG seems to do a great job managing & maintaining the community.

Fantastic experience: Brianna responded quickly to my inquiry and provided the information necessary for my needs. She was very helpful.

Fantastic experience: Yes, you are doing an excellent job, especially Brianna. since you work hard and try as much as possible to give back and help the community. Since I started living here, I have felt a great deal of respect and help from you. Thank you for this work.

Fantastic experience: The customer service I have received from Brianna Sawyer has been outstanding. She has always been very prompt in her responses and has helped me with all my needs for submitting a request to the architectural committee. Brianna is always helpful, polite, and expeditious. She offers the kind of customer service that is hard to come by these days.

Fantastic experience: When my dad needed an additional room for handicap assistance, the plan was approved quick. Melissa Cook worked very hard and quick to get the plan approved and responded very fast to emails.

Fantastic experience: Brianna was extremely helpful in resolving the discrepancy in my account when AMG took over as our HOA management company. She promptly responded to emails and was very friendly. Thank you!

Fantastic experience: I received an immediate response to my email from Brianna when I was having problems logging into my account. Thank you

Fantastic experience: Brianna Sawyer was wonderful to work with. Had a little property issue and she answered all of my questions & got this resolved in a timely manner.

Fantastic experience: Ashley Jenkins has been very prompt and professional in responding to my questions and any correspondence I have submitted. Thank you Ashley for your assistance.

Fantastic experience: I work with many HOAs, and AMG has been one of the most professional and reliable management companies I've partnered with. Their team is responsive and knowledgeable, and proactive.

Fantastic experience: I recently experienced a severe drainage issue at my property, and I reached out to the HOA for help. Ashley responded to my email very quickly, took my concerns seriously, and acted immediately to coordinate with the city to resolve the problem. Thanks to her efficiency and professionalism, the issue was addressed before it could cause any major damage. It’s rare to see this level of urgency and care, and I truly appreciate how proactive Ashley was in handling the situation. Her communication was clear, timely, and reassuring throughout the process. I’m very grateful for Ashley and the HOA team’s outstanding support — they turned a stressful situation into a smooth and quick resolution.

Fantastic experience: I'm a real estate agent and I always hold my breath when I need to interact with a property management company. Brianna and Ashley at AMG has been quick to respond to emails and questions and to provide the community docs that help get a home sold. I let my breath out real quick and won't worry about responsiveness when I need to call AMG. They've been great.

Fantastic experience: I really appreciate Brianna for helping me out after having trouble reaching someone to address an issue with my grandmother and mother’s account. Brianna was very helpful and got back to me pretty quickly. If she didn’t know the answer she would get back to me very quickly. I really had great service thanks to Brianna!

Fantastic experience: Cannot say enough good things about Brianna. She is always quick to respond and help out in any situation.

Fantastic experience: Brianna helped resolve our common area issues and also helped in fixing our autopay to avoid any missed HOA payments, thank you Brianna

Fantastic experience: WE'RE NEW TO HOA LIVING AND I DIDN'T KNOW WHERE TO START UNTIL I CONTACTED BRIANNA. SHE WAS VERY HELPFUL AND EXTREMELY RESPONSIVE. SHE WILL BE MY FIRST CONTACT

Fantastic experience: Brianna Sawyer is an asset to Association Management Group. Here courteous, direct and timely response to questions or concerns is impeccable! I appreciate her manner.

Fantastic experience: I just experienced one of the best encounters with customer service in an extremely long time. Brianna Sawyer provided some documents I needed in regard to Sunset Woods HOA, helped me access information on the portal, and did so in such an efficient, kind, and professional manner. Brianna was an absolute pleasure with whom to work!

Fantastic experience: After discussing invoicing issues with Royce Shockley, we finally made progress. After months of trying to obtain information through phone calls and emails with others, he responded only moments after receiving our request. He provided detailed information that had eluded us despite our previous efforts. Royce was prompt, friendly, and incredibly helpful! Thank you, Royce!

Fantastic experience: I had a great experience working with Ashley Jenkins to get the flowers in my yard trimmed. She was professional, and incredibly helpful. I really appreciated Ashley’s friendly communication. Highly recommend her!

Fantastic experience: I would like to thank Brianna Sawyer for her outstanding customer service helping me with the website payment options. Very professional & efficient.

Fantastic experience: Brianna Sawyer was fantastic! Responded quickly to all of my emails and made the extra effort to contact the right people to resolve the issue brought to her attention. Wonderful to work with Brianna.

Fantastic experience: After closing on our new home in McConnell our agent provided the contact info for the HOA. The following day I reached out to Ashley with some questions and general information. She responded promptly with detailed answers and supplied the information that I had requested. I have read online that in the past the previous HOA managers here were unresponsive and not willing to help out the community. Ashley's actions today assured me that she is not at all like the previous managers. I sure hope she is here to stay, as this is the reason why I am writing this review to ensure that her dedication and professionalism are acknowledged by her leadership team. I would gladly seek her assistance again in the future!

Fantastic experience: Lydia has been wonderful to work with. Very responsive and helped get a violation resolved quickly. Great service !

Fantastic experience: Ashley Jenkins has been absolutely wonderful! I’m new to my community and she has helped answer all of my questions quickly and efficiently with same day, even same HOUR, responses. Thank you, Ashley!

Fantastic experience: I have reached out to AMG a couple of times for assistance with technical issues related to logging into the website. Ashley has been exceptionally helpful, an absolute angel —very friendly and patient. I would gladly seek her assistance again in the future. I hope her dedication and willingness to help are duly acknowledged by her leadership

Fantastic experience: I have communicated with Lydia multiple times for HOA related activities. She always provided quick and clear responses - extremely helpful.

Positive experience: Lydia was very timely in her response to my email. She set up a maintenance appointment in a reasonable amount of time to have an issue looked at on my property. I was very thankful and pleased.

Fantastic experience: I contacted Lydia for an Oak Valley HOA issue. She was responsive, articulate and provided outstanding service. Association Management Group is lucky to have her.

Fantastic experience: We own & manage multiple properties in the Greensboro area & five of them are in 3 different HOA communities. Over the past decade, all of our dealings with AMG Greensboro & Ms. Melissa Cook have been absolutely exemplary! AMG keeps us well-informed, provides prompt responses, clear communications, offering always-friendly & professional resolutions to any & all situations we encounter! We recognize & truly value our relationship with this wonderful company! Melissa is such an incredible community manager...her thorough follow-through, attention to detail, profound knowledge, & super-kind personality...she's been the ideal reference for all of our Woodlea Lake TH needs! AMG remains reliable & efficient in their care & management of our properties. We're so grateful for Association Management Group-Greensboro!

Fantastic experience: I recently been in frequent communication with one of the employees, Ms Jenkins, and she’s been so patient, responsive and helpful. For example my key fobs for the pool weren’t working and she emailed back and forth different solutions until one finally worked lol! I appreciate her quick response time and treating the situation in a timely manner. In other times she also is very informative about updates and announcements around the neighborhood. She’s proactive enough that although I don’t know her face, when I see her name in my email I recognize it! Lol thanks Ms Ashley for helping out HOA!

Fantastic experience: My experience with AMG Community manager, David Hebert has always been professional, personable, knowledgeable and patient in handling issues in Meadowlands - Highlands. He rectified a mowing issue promptly after considering the residents concerns. He is a true professional!

Fantastic experience: AMG Association management group is great to work with for our HOA CARDINAL COVE. I have been dealing with Brianna Sawyer and she’s been very helpful.

Fantastic experience: Brianna Sawyer helped me tremendously. Three prior inquiries went unanswered to my usual team ..Brianna covering for those people helped immediately. Can Mc Connell please please please keep Brianna!!!!

Negative experience: I’ve been a homeowner in Meadowstone for the past three years and have had consistently rude service interactions with Tayler. She has zero front-facing customer service skills. She plays favorites with certain homeowners in the neighborhood and I guess the rest of us just get her behind to kiss. She’s also just been generally unhelpful in advocating for homeowners or even making any improvements to the “service” they provide. In general, AMG has also been unpleasant to deal with - I’ve been trying to get a replacement pool fob for the past two weeks and their system for taking payments and providing replacements is ARCHAIC. Mail a check?? If I NEVER have to deal with them and Tayler again it’ll be too soon.

Fantastic experience: Melissa Cook is the absolute hands down BEST HOA contact I have ever worked with in 20years of real estate. She is so on top of her community, residents and always willing to help. You are lucky if she is the agent assigned to your community!! Stacy Parent, Broker/Agent Coldwell Banker Advantage

Fantastic experience: Brianna Sawyer is awesome. She is so helpful and pleasant to work with. I can count on her helping me in a timely manner and being very detailed in her responses. 5 stars bc of her!

Fantastic experience: Ms. Lydia is absolutely great at helping the Scotland Ridge Community. She returned my call very quickly and communicated very very well with me to help get my issue taken care of, which was very quick as well. She was understanding and patient with listening to me as well. If I could give more stars I definitely would because you don't get this type of patience, great listening and quickness to resolve issues often in other places. She is very nice. Thank You Ms. Lydia

Fantastic experience: Brianna was certainly an asset to my business. I was expecting a refund check several months ago from an extra payment I accidentally made. I completely forgot to follow up, as I never received the check. Out of the blue, I received an email from Brianna asking if I had received it. Thanks to her efforts, a new check is on the way!

Fantastic experience: Lydia personally helped me very much and was very kind and responsive while doing so!! I usually don’t even leave reviews but I felt like she deserved some appreciation after helping me out so much!!!

Fantastic experience: Lydia was super fast with response time and so helpful with all my questions! She was super friendly and helped solve all my issues without any hiccups! 10/10

Fantastic experience: Brianna Sawyer was a great help when I had questions about my HOA fees. She was very knowledgeable and so pleasant to work with!! Thank You Brianna!

Fantastic experience: I left AMG a message concerning my HOA dues and Brianna Sawyer followed up with me the next day. She was courteous and explained everything going on with my account. She was nice and answered all my questions.

Fantastic experience: Brianna Sawyer was very helpful with answering my questions. She replied back promptly and was friendly. I usually do not have a good experience with past HOA’s but Brianna was very helpful. Lori-McConnell Subdivision

Fantastic experience: I had a great experience working with Brianna White. She was responsive, clear, and very helpful throughout the entire process. Her communication was always timely, and she made everything easier to understand. I really appreciated her support and professionalism.

Fantastic experience: My company has worked with Dave at AMG for a number of years; Dave has represented the HOAs for several neighborhoods we were involved in. We've enjoyed working with AMG, especially with Dave, as they're always prompt, professional, and easy to work with.

Fantastic experience: David is great to work with. He always responds to any communication quickly and professionally. I have found him to be most helpful on the occasions I needed assistance from him.

Fantastic experience: I’ve been dealing with Brianna for a few weeks now as I am trying to purchase a townhome in the community that they manage. She has been 100% helpful and very efficient with getting me any information I’ve needed. Thank you again for all your help Brianna. Recently, I’ve been dealing with Dave and he has been incredibly helpful. Has been responding when I reach out very quickly. I appreciate all that.

Fantastic experience: Brianna Sawyer is an excellent employee with AMG management. She is responsive and effective when taking care of home owner concerns. The times I have contacted Brianna, she has immediately addressed my concern with a workable solution. Brianna is a problem solver and excellent AMG professional.

Fantastic experience: Brianna has been amazing and helped me through several instances of questions I had relating to clients. She's very responsive and very helpful!

Fantastic experience: Ashley Jenkins is ALWAYS extremely helpful whenever I have questions or situations that need addressing. She is quick to respond and professional. It's a huge comfort knowing she's there for me to reach out to. She's Awesome!! Elizabeth Bullins

Fantastic experience: Ashley has been great to work with! She is on top of everything and she answers questions and finding resolutions quickly, keep up the hard work!

Fantastic experience: Brianna was incredibly helpful and quick to respond when I had questions on my HOA payments. She helped me streamline the process and set up my account to auto draft payments. It's so rare to receive great customer service but that was not the case when I reached out to AMG!

Fantastic experience: Brianna Sawyer has been my contact for our HOA. She is always professional and prompt. I enjoy working with her and recommend her services.

Fantastic experience: Selling house by owner so have limited experience and knowledge of inner workings of closing. Brianna handled all my questions, regardless of how elementary, and provided clear guidance. The proof was the closing attorney's appreciation for providing clear and succinct responses to all queries.

Fantastic experience: I just want to share how helpful Brianna has been at AMG. She has sent documents for my buyer so he could make an informed decision regarding his offer on one of the townhomes & she has been very responsive on other questions. Thank you so much Brianna! Laurie Welsh

Fantastic experience: Brianna S was super helpful in getting me the info needed for mutual clients and their HOA insurance requirements. It's not often to even get a response with other companies, so the fact that she went above and beyond and answered all my questions makes it that much better! Thanks again Brianna!

Fantastic experience: AMG returned my call promptly and gave me the information I needed in a very friendly and helpful way. They also had another associate call with additional information that was needed just a few minutes later. I request information frequently from HOA Management companies and AMG was truly a pleasure to work with.

Fantastic experience: Ashley is wonderful! I made her life way to complicated, but she was patient and professional through the process. I could not have asked for a better representative.

Fantastic experience: My mother is currently under contract at one of the properties you manage. In an effort to be informed buyers, we had a few questions regarding your bi-laws. Brianna Sawyer was my point of contact. She responded to my inquiries very timely. 24-hour turn around and with clarity. I truly hope this level of responsiveness continues after closing. So far, so good.

Fantastic experience: Brianna has been very helpful and diligent with getting our request done for our yard work and vinyl siding. She responds to email correspondence in a timely manner. Thank you!!