Premier Property Management Investment LLC

Negative experience: I’m a great person so it troubles me that I pay my bills and it’s always something wrong at the end of the day in the beginning when I was shown the House I tell the guy the kitchen sink is The kitchen sink is warped and or dry rotten he wrote it down. We moved onto the rest of the house. I loved it in the beginning, then I realized there was a plumbing issue in bathroom. The water didn’t run down inside of the tub properly , I put in work order or I called the maintenance line. Why is it when I call about an issue that we had previously you reminded me that I called over 40 something times why is Me calling the issue?,the issue should be the job not getting done when I go to use my kitchen sink. All I do is turn the cold water on, its not even a part of the spout. I turned the cold water on a piece pop off of the spout. Now I’m responsible for paying for something that I already complained about previously I have an issue with rodents!The mouses the pest control man came said,“ I’ll contact the office and tell them that they need someone to seal up the holes” so now I’m gonna be responsible for the holes a the mouses. I would at least like to be talked to with respect I’m paying you, I tell you the issues and we shouldn’t get talked to With attitude or like we did something wrong.My name is Deloreian Powell.

Fantastic experience: Working with Premier Property Management was extremely easy. The application was very easy to follow and they were all friendly.

Fantastic experience: Easy process very welcoming felt like family instead of a business

Fantastic experience: Good experience! Thank you!

Fantastic experience: Exceptional property management company. My biggest concern when deciding to buy rental properties was whether or not I would be able to find a property management company to reliably manage my properties. Premier takes care of everything (rent collection, tenant searches, renovations etc.) with great attention to detail and timeliness. Their portal is phenomenal — you can find whatever you need. It’s been a seamless experience overall. I’ve recommended them to peers, all of whom have had equally positive experiences. You are in good hands — believe me.

Fantastic experience: Murray Is Very Kind And About His Business,It Was Nice Having Him Doing The Inspection..Keep Up The Good Work

Negative experience: Read the fine print of your lease prior to renting with this company.Too many fees paid by the tenant that should be covered by the landlord. I lived in this house for 2 years and they are charging me for regular wear and tear such as crayon on a wall when the wall should be repainted for the next tenant anyway. They claimed I had a clogged sink which was not the case and I regularly reported maintenance issues and charges were equal to $345. Also, prior to leaving the residence they REQUIRE the tenant to do a professional cleaning, the house was spotless minus a small area of crayon and a few small holes for TV mounting. Not $345 worth of damage. I do not recommend.

Fantastic experience: Mr Murray was very nice and pleasant

Fantastic experience: Josiah was very helpful. He took the time to explain the rental agreement thoroughly

Negative experience: Was okay, until I decided that I wanted to move. Requested to not have my lease renewed 3 months ahead of lease end date, but made the mistake of doing it over the phone. My lease was renewed and so I put in a 60-day notice to vacate through my tenant portal. 60 days later I was still being charged rent for a place that I didn't live and was paying. Was informed that my notice to vacate was not valid because it says in the lease that it has to be done through certified mail. Sent certified mail. Called to confirm that it was received. At the end, I was charged for the remaining 8 months on my lease, plus for damages that simply did not exist. Charged for new carpet that I did not damage or soil. Was charged to have the place repainted, even though there was no damage or scuff marks. Over 10k for a 360 sq foot unit listed as 600 sq ft. Grifters that count on people not knowing rights or showing up to defend themselves against bogus charges.

Negative experience: I just received my decision letter. And I was denied because of my credit history. I am not trying to buy the house , the house is for rent. I make a significant amount of money to pay rent and utilities. They ran my credit and I was denied base of There Is A Bankruptcy On Your Credit Report CONTRIBUTING FACTOR 2 Lack Of Sufficient Credit History CONTRIBUTING FACTOR 3 You Have Too Many Inquiries On Your Credit Report CONTRIBUTING FACTOR 4 Too Many Bank Card Or Other Revolving Accounts Were Opened Recently these things should have no factor on if you can pay rent and utilities.

Fantastic experience: The property manager is very disrespectful, nasty attitude and everyone who deals with her has a problem

Fantastic experience: Josiah did amazing with our lease signing & application process. thank you so much’

Fantastic experience: Very pleasant and fixed the problem

Fantastic experience: They took over three of my properties after my previous property manager mismanaged them. They straightened them all out and advised me on best course of action for each, including how to get a nonpaying tenant out quicker as well as how to sell one of the properties sooner to maximize my investment. Highly recommend them

Fantastic experience: Premier Property Management investment is a great investment have been living in my place for about 6 years they care about there tenants will being.They make sure your living arrangements is clean and safe. I recommend if you are looking for to rent a townhouse or apartment Premier Property Management is an excellent choice.

Positive experience: I had issues at one point but they got fixed but everything has been good since I really like them if I call everything gets fixed right away now!!!!!!!

Fantastic experience: Top tier service , definitely recommended to friends & family

Fantastic experience: Great staff, greater service

Fantastic experience: Great service very good business. Also very good with communication and is very friendly

Fantastic experience: Professional and friendly staff always willing to be helpful.

Fantastic experience: Very professional, never had any problems.

Fantastic experience: First I will start by saying the management team are welcoming and supportive. They are friendly, helpful, quick and knowledgeable. Their maintenance is top notch. As soon as I put the ticket in, maintenance was here and did a fantastic job. I love Premier Properties staff. They are the best to rent from.

Fantastic experience: I am very lucky to have PPM take care of all of my property management needs. They are very prompt and thorough and I have even added to my portfolio knowing they would be managing my next property.

Fantastic experience: Thank you! Thank you! Charles was such a pleasure and wonderful person to work with. His care and concern made the process smooth and easy. I look forward to what is to come with Premier Property.

Fantastic experience: Charles was exceptional he was polite and really cared about what was needed.

Fantastic experience: Inspecter did a very nice job today

Fantastic experience: Wonderful company to rent from

Fantastic experience: Very professional detail and listen very well Mr Charles is awesome inspector

Fantastic experience: Cool and quick

Fantastic experience: Charles did a good job with my inspection very respectful

Positive experience: The leasing office has been consistently responsive and easy to reach whenever I had concerns. While I experienced several maintenance issues during my lease, they made sure to address and resolve them. Overall, I appreciate their effort to follow through and ensure things were taken care of.

Fantastic experience: I have been using Premier Property Management for many years. They have always acted with my best interests in mind. Rentals in Baltimore can be a challenge and they have the experience to know how to handle any circumstance. They communicate effectively and provide timely feedback regarding expenses/income, etc. I would highly recommend them to anyone who is looking for property management services. Update in June 2025: Premier helped me with an eviction and subsequent clean out and securing of my property until it was sold. I really can't emphasize how great they are to work with. As an absentee landlord I could always trust them to do exactly what I would do if I was there.

Fantastic experience: Very helpful......overall pleasant experience.

Fantastic experience: Hello, everyone! My name is Shanea. I’ve been with Premier Property for a year now. Everything has been pleasant. The process is very fast and efficient.If something needed to be repaired or I had a concern the staff was on it same day. Periodically the office would call to see how things are going and to see if I have any concerns. Since my stay and service has been well maintained I decided to stay longer. Now I don’t want to be managed by any other management company. Thank you so much Premier Property Management Company for making my son and I comfortable in our home. Shanea

Fantastic experience: Great work by Darnell from maintenance (sp?) , problem was completely resolved!! My sink was draining slowly and leaving a pool of water, now it runs quickly with no pool of water!

Fantastic experience: Ms.Dinkins was very professional , and welcome us with the biggest smile ,

Fantastic experience: Maintenance tech was very polite. Very understanding when I overslept for our appointment. Also, he did the job very well.

Fantastic experience: I highly recommend this management company. Very responsive, good communication and follow through, I was with them for almost three years and have been very pleased with this management company. Thanks for everything

Positive experience: Very nice and very quick service

Fantastic experience: I just want to thank the entire staff at PPM!! Specifically Lindsay, who showed me the property - Starr who was very helpful and communicative during the application process - Mrs. Dinkins who walked me through the paperwork signing process while explaining everything in it’s simplest form!!! I could not be more happier about how smooth the process was and how in 30 days I was able to go from being reviewed, to approved and moving into my first home. God bless you all!!! Thank you!!<3

Fantastic experience: Fixed everything and very helpful

Fantastic experience: Excellent customer service. They made my move a Quick easy smooth process .Thanks to Ms STAR AN HER RECEPTIONIST.

Negative experience: No no no no no no I had an eviction for a water bill rent paid my daughter 9 years old was locked out the house cause they changed the locks evicting me illegally over a water bill I’m over it and I will be done with company very soon anything could have happen to my child. It was illegal and I’ll be happy to be done with y’all very soon

Fantastic experience: Very professional

Fantastic experience: Extremely grateful that Premier is my property manager. I had issues with management in the past, including vacancies, non-compliance with rental certs and cancellation of repairs. Premier has solved all these issues and taken care of new issues including leaks, main sewer line breaks, and water bill backs to tenants. Thank you Charles, Starr, Mrs. Dinkins and Ms. Teah, very very much!!!

Fantastic experience: Premier Property Management is the way to go! They have a variety of apartments and houses that meet your financial needs. The staff is very friendly and professional and they make the process very easy. I highly recommend them for your future move!!! Thank you Premier Property Management!!

Fantastic experience: I refer business to them all the time. Great team!

Fantastic experience: Jasmine was so wonderful and helpful. She’s very professional and I assure u she gets the job done. I would love to recommend her to anyone she will take care of you

Fantastic experience: Premier property management LLC, has pictures of houses exactly like advertised on Zillow. The lady Jasmine from the premier property was very professional. She got back to me literally the next morning and communicated very well. Ive never heard of this property management before but after my experience today I will highly recommend.

Fantastic experience: The house with premier property was nice and jasmine the shower had a great attitude

Fantastic experience: I recently seen a house with Jasmine and I can say Premier Property management knows how to make a house Beautiful. Jasmine was very helpful and knowledgeable and even directed me to other properties closer to my work place within the company! Can’t wait to move in.

Fantastic experience: Great experience. Jasmine was nice and answered all my questions.

Fantastic experience: Great experience with Jasmin helped with all of my question.

Fantastic experience: Ms jazzy was lovely and a very good person she was nice and helpful with the house

Fantastic experience: Very satisfied

Fantastic experience: It’s great!!!! Thank you

Fantastic experience: Premier Property Management, Inc are the real deal. They have exceptional customer service and are very helpful. Their team is professional, responsive and reliable. They deliver prompt service and I have never been dissatisfied. I have dealt with various property management companies and they are by far the best I have encountered.

Fantastic experience: Seller Service!!! From start to finish Premier kept me informed of all steps of the process. Looking for a property? Premier is the way to go!! Premier service!

Fantastic experience: Premier Property Management INC. is the best and I highly recommend them for all real estate and property needs. Over the years they have handled my business needs and exceeded my expectations. If you’re looking for quality service, look no further.

Fantastic experience: At Premier Property Management Investment LLC, they valve the significance of offering affordable and quality housing. The Premier team is comprised of amiable, accommodating, and quick-acting members who cater to all my apartment-related concerns. Whenever I had to report an issue, a maintenance team member would promptly respond and fix the problem without delay. The completed repair is consistently done correctly and with a professional touch. Living in a Premier property has been an outstanding experience, and I highly recommend it to my loved ones.

Fantastic experience: Premier Property Management have been amazing to work with. Very professional and responsive making sure all my needs were met when it came to finding my rental property. I will definitely be working with them again when it comes to finding my home.

Fantastic experience: I highly recommend Premier Property Management Inc. for all your property management and real estate development requirements. As a satisfied customer for three years, I can attest that the company and its staff have provided me with an exceptional experience. Their commitment to quality and strong work ethic in all aspects have been greatly appreciated. Ebonie W.

Negative experience: I don’t rent from this place but when calling it is not very pleasant. Who answers the phone is not friendly at all. It sure does not make you want to rent from them.

Fantastic experience: Starr at Premier Property Management Investment LLC was very helpful! She made our process of getting a new townhouse very easy! She kept in communication with us, showed us the place, and helped walk us through the lease! She even held our 7 month old a time or two, and he absolutely loved her too!

Fantastic experience: AMAZING STAFF! AMAZING PROPERTIES!!!! 10 out of 10… I would rent from Premier Properties again. The Customer Service is exceptional. I have referred my family members to their rental properties and they were also as pleased as I am! If you’re looking for a rental property, this is the only company to rent from!

Negative experience: Hello my name is doright and I been with ppmi this is my third year with them and my lease will be up with them would not recommend their company to anyone cause of overcharging that they do which I think is unfair

Fantastic experience: Service was outstanding the staff was courteous and helped me with my questions.

Fantastic experience: AWESOME person to come in contact with, he will do anything in his Power to help with anything

Fantastic experience: I have been running from this company for over five years now and the maintenance service and the attitude towards me is excellent even through the Covid. They have service my property.

Fantastic experience: I love my new home it is perfect thank you

Fantastic experience: The team at premier are very knowledgeable and pleasant. I had a delightful experience.

Fantastic experience: Rented for over 10 with Premier and never had a issue great rental property to rent from .

Fantastic experience: Professional and friendly

Fantastic experience: So... I began my journey as a tenant with Premier two years ago to today... Its unfortunate how low customer service has fallen from priority... However, my experience with PPM has been quite contrary... Although they are as professional as can be, I feel like I'm amongst family with every interaction... The discriptions and photos are spot on, the properties are well maintained and inquiries are responded to and resolved promptly... I am quite satisfied as a tenant... As long as I am renting, I will continue to do so with PPM... Thank you to everyone in the office and in the field!!!

Fantastic experience: Very responsive and helpful.

Fantastic experience: Mrs Ball: If I could give 10 stars I would!! Thank y’all for a wonderful experience

Positive experience: I submitted an application before applying I informed the receptionist that my credit was not good and I specifically asked her is there a chance of being denied due to poor credit. I informed her I had excellent rental history but again bad credit. She explained that my credit wouldn’t be an issue. I immediately received a denial after submission of my application due to credit. I was mislead and I felt cheated. I would’ve avoided applying if I was made aware of credit hindering my opportunity to being approved. I feel that most rental companies are scams

Fantastic experience: Star is amazing. From customer service to backing her actions. Premier Props is highly recommended.

Fantastic experience: Matters are attended to promptly and my property stays rented with few exceptions. Premier is first class property management organization.

Fantastic experience: Finding Mr. Barnett and the team at PPMI has been a blessing. With PPMI, you get the sophisticated operations of a larger organization, such as an owner's portal, and also the personal touch of a small business. And with all of the regulatory changes due to COVID, they have kept me informed and compliant. I highly recommend this property management team.

Fantastic experience: My experience with this property management facility has been great so far.

Fantastic experience: The PPMI Tennant Portal is Awesome. My previous landlord, the rent was mailed directly to her. Text her to report maintenance issue . The water bill was paid on online to BC metered water. PPMI tennant's portal is a one stop shop for all my needs. Thankfully Darlene Brown

Fantastic experience: THEY ARE HARD WORKING AND TRY VERY HARD TO DO THEIR BEST AND GIVE THEIR BEST IN THEIR POSTIONS AT PPMI. WILL FIX ANY ISSUES WHEN REPORTED AND HAVE IT DONE AND WORK WITH YOU AS WELL. AS LONG AS EVERYONE WORKING TOGETHER.

Fantastic experience: I’ve had no problems but if I did they had no problem fixing the issue thank you so much

Fantastic experience: The employees are friendly. They treat you with respect.

Fantastic experience: I have been with premier property for so long now they have been great and anything I need done they on top

Fantastic experience: I’ve been renting a property from this company for two years and my experience has been nothing less than awesome. Dealing with the dynamic duo, Starr Byrd and Ms Denkins, made it easy to enjoy my stay here by addressing any issues that I had, which there were barely any, promptly and with urgency. I know that if I need anything they will be right there to get the job done. Also it is very easy to pay your rent by using the website which is very easy to navigate through. The company is an all around winner in my book.

Fantastic experience: So far so good i have no complaints with this company i send in a request an someone comes to the property

Fantastic experience: I have been renting from this company over 10 years & the management is awesome when I have any maintenance issue they doesn't hesitate on fixing the problem & they always communicate to see have my issue been resolved.

Fantastic experience: Great customer service and they always answer. They solve any matter in a timely fashion

Fantastic experience: When having any issues they’re always prompt to answering any questions or fixing any maintenance problems

Negative experience: This is the most unprofessional property management company that I’ve ever dealt with! I’m convinced that they are just taking peoples money (APPLICATION FEE) it’s been over 2 weeks and no one has contacted me or the other applicant. We’ve called and have been told that our application is being viewed and that someone would be giving us a call and NOTHING has happened until today. We were informed that we have been denied but with no explanation as of WHY. Myself and the other applicant both have credit scores over 680, and when they did the background check nothing was flagged. The property that we were interested in has been on the market for over 2 months now , and I can only imagine why! This company is a scam and a waste of time . You can also check out their YouTube page and see that their other rental properties have just been waiting in limbo as well! So you mean to tell me in the past 2 months of this property being available No Applicant has been approved! This has scam written all over it! I should have checked the reviews before applying. I wonder how many people have paid application fees for this same property! This is terrible !

Fantastic experience: Nice

Fantastic experience: Premier Property Management Are very respectful and has a great team Of employees. The whole staff is kind , polite And very helpful to your needs. I personally have the utmost respect for Mrs. Dinkins who always make sure I have my repairs done immediately❣️ If your looking for a WONDERFUL BEAUTIFUL HOME TO RENT COME TO PPMI, You Will NOT BE DISAPPOINTED. I Give PPM ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Positive experience: Staff is very pleasant, needs has always been meant for any type of maintenance issues. Very reliable staff that go above and beyond.

Fantastic experience: Mrs. Dinkins was an absolutely joy to work with! She made the lease signing process fun, engaging and informative (which, I've lived many places and have never had that experience). I truly enjoyed working with PPMI and would encourage others to do the same. The attention to detail and customer service has been outstanding!

Negative experience: I paid my application fee for husband and me ($40each). Suppose to take 3-5 business days for application process. Still have not heard back from company for house rental. After several follow up calls I made yo check on status, I only got “Mr Barnett will call you back”, still nothing. Its been 2-3 weeks.Honestly I think they are just fake rentals or taking peoples application money. Disappointing and unprofessional.

Negative experience: They don't no what they doing . And u did have a tent name alechia foster .you do realize that I have all the emails .and the email stating that u are not managing my property anymore..

Fantastic experience: Premier Property Management worked every day with responsibility and knowhow. I will definitely recommend Premier as a PM in Baltimore, they know the market and all the team is compromise with the client. Team work is the base to make the owners happy.