Dunne Wright Services, LLC

Negative experience: If I could give a lower rating I would. Things went down hill this past year with this company. They haven’t responded to any emails or phone calls and stopped sending rent checks. If you are a property owner, I would think twice.

Negative experience: Please do not consider renting from this company. I live near a few of their properties, and they are irresponsible, neglecting tenants as well as vacant properties. I recently had a 7 year old child, ask me for 3 consecutive days, to warm food due to his broken stove. The woman I spoke to was the worst despicable human, i have ever spoken to. This is a disgrace to the people you are over charging for rent in the 1st place.

Fantastic experience: I'm in the seaching stage of the moving process. So far of all the leasing agencies I have contacted they have been the fastest to respond with a friendly and helpful staff that helps guide youthroughtheprocess. I haven't decided to proceed with the next step because I still have time to compare. But I will keep you updated.

Fantastic experience: I have to say they were excellent I rent from them and I moved in fresh paint all brand new Appliances the application was very easy they even waved my application fee for me all I can say they have a ton of home for Everyone so if your looking contact them first by calling or simply there website thanks again Lauren for all your help

Negative experience: I don't understand why Chad " stopped paying me my rent " and stopped calling me. I have not received any explanation . Chapter 11 ?

Positive experience: I love my house. I have had a few issues like the water pump, but as soon as I mentioned it to the office, they jump right on it only problems. I’m having is the abandoned house next-door is a nuisance. Been trying to get help from the city so I just ended up cutting the leaves in the front myself. I do need someone to cut the backyard next-door because it looks like a forest but other than that inside, my house has been great and you guys have been so helpful and very prompt in your service. Thank you.

Fantastic experience: miss Lauren was a very great person to work with and she’s and she’s very good with you with communication and she helped me through the whole process

Positive experience: started off a little rocky, but Lauren was there every step of they way. Provide us with updates throughout the process. We love our new home and works recommend D&W looking to rent a home for an great price

Fantastic experience: Dunne wright company has been excellent from the time I applied . Lauren walked me through everything I needed to get me approved to get into my new home . After moving in there was a few things wrong with my house and matience came and took care of all the issues Immediately. Very nice matience men as well . Dunne wright company has helped me as a single mother of 2 girls . Getting us into a home and maintaining everything properly. Thank you again for all of your help . And will definitely continue to rent . Lauren has been excellent from day 1 . I'm a busy mom that works full time. She made things very convenient for me being able to text her any issues and solving them while I was at work.

Fantastic experience: Lauren Waters and her team @ Dunne Wright LLC were exceptional in helping me and my family get into our new home. The since of urgency and outstanding professionalism shown by Ms. Waters is to be commended. From day one of me applying to even now, she has acted with such care and addressing any concerns. Each member of her team I have encountered treated me with the up most respect and kindness. My family and I highly recommend this company to forfill your housing needs. Thanks again

Negative experience: Avoid this property manager at all costs !!!!They owe me over $13,000. This company should not be trusted to manage anyone’s property. They stopped paying me rent while the tenant was still paying them, and every time I asked for answers, I got excuses or silence. I’m not the only one — check their Google reviews, it’s a clear pattern. I honestly think there needs to be a class action lawsuit. If you’re an investor, stay far away before they do the same to you.

Negative experience: Horrible services. Dunne wright all of sudden stopped paying out my rent on 3 rental units. There property manager chad lane has refused to return any of my calls . The office is completely worthless. I still have failed to receive any of my documents or keys for my properties. Next step will be filing a lawsuit against dunne wright for there theft. Do not use !!

Negative experience: If I could give Zero stars I would!! My dad had a move in date for may 22nd, My dad got the bge turned on and renters insurance for this place! Mind you this place is for my dad my niece and nephew which are 3 and 4 years of age!! The move in date was pushed back almost 3 times, my dad niece and nephew have been staying in a hotel, it is August 2, 2025! My dad was suppose to move in on the 1st but the property manager Lauren texted and said he couldn’t move in no explanation, then when I tried calling she wouldn’t answer!! So now my dad is just going to get a refund and get his lawyers involved for stress and the amount of money he spent in hotel fees after putting security deposit and 1st month rent on a place he couldn’t even move into!!!

Negative experience: They are the WORST. Do not rent from this company. They have no management skills. Their bldg in Brighton smells of mold and mildew. They are SLUMLORDS..in reply to the response..I didn't know anything about that although now thats just worst. I know I won't move their now.i never moved in and im glad . My friend lives there andshe has no heatand been there forever Heat Includebetter get heaters gal. Also don't expect your security deposit back they are awful. They did not return 1800.00 and she is now taking them to court.

Fantastic experience: I love the property, very welcoming tour, Lauren has been great with communication and the process. Thank you

Negative experience: Pay off court cases that been should have been closed … yall got your money close case please … thanks … and the group of men workers out on Friday pls let them know nobody wants they dusty selfs … and naw a bish not from Dundalk I’m actually from Annapolis … think I was coming outside look at them ahaha Dead

Negative experience: My experience with this property management company has been overwhelmingly negative. (disclaimer: I would be cautious of the recent "5 star reviews" and the source of them) I inherited their services when I purchased a rental property and initially decided to keep them, assuming it would be the simplest solution. However, I quickly came to regret that decision. The company consistently ignores my emails and phone calls, often promising a callback that never comes. In desperation, I even visited their office in person, only to have my concerns dismissed and another empty message taken. Their practices are neither transparent nor honest, and I would not recommend their services to anyone. While this experience has been a challenging learning process, I am trying to remain optimistic as I move forward. My concern is that uninformed or underserved tenants may continue to rely on this company due to a lack of better options or representation. The best I can do is share my story and help others make informed decisions.

Negative experience: DO NOT TRUST THIS COMPANY – THEY ARE THIEVES. As a property owner, I strongly advise anyone considering this property management company to look elsewhere. This company has been a nightmare to deal with. They have ignored repeated emails regarding unpaid rent checks and failed to respond to a cease and desist letter sent by legal counsel. They currently owe me over $3,000 in rent payments and have made no effort to resolve the issue. The owner's portal is never up to date and they are extremely late in sending owner statements. The owner, Chad, is completely unresponsive and MIA. The office staff have also been unresponaive in whatsapp chats. Repeated attempts through legal channels to obtain what is rightfully owed have been unsuccessful, which speaks volumes about the integrity of this business. We have since moved on to a more professional and accountable property management company and they are not releasing my tenant's security deposit. Do not be fooled by any positive reviews – this company is unethical, negligent, and operates with zero accountability. If you value your investment, stay far away. I wish I had never trusted them with my property. If I could give it 0 stars I would. One star is too much.

Fantastic experience: I look forward to becoming a new tenant of D&W. Lauren has been helping me with my rental process and has been very kind and patient again I look forward to moving soon.

Fantastic experience: Ms Lauren was an awesome with helping me and I appreciate her so much

Fantastic experience: She was amazing great communication and very patient

Fantastic experience: Exceptional Service from Lauren at Dunn Wright Services! Lauren is an absolute gem! From the moment we connected, she brought a level of professionalism, warmth, and attention to detail that truly made a difference. Whether it was organizing home repairs, coordinating cleanings, or managing day-to-day logistics, she handled everything seamlessly and with care. She’s responsive, reliable, and goes above and beyond to ensure everything runs smoothly. If you're looking for someone who genuinely cares and delivers top-notch home management services, Lauren at Dunn Wright Services is the one. Highly recommended!

Fantastic experience: Miss Lauren was great she was on top of everything for my move she got me in. Any issue I had she took care of it right Then and there. She made me and my family a first Priority we are happy to work with her I Recommend Dune right To anyone who’s looking for affordable homes easy process easy to get in. Lauren was a joy to have very nice to work with. I would work with her again anytime she’s my favorite please anyone looking for a home I five star this company they’re the best. Sincerely, Leslie Cook

Fantastic experience: I want to say thank you to Ms.Lauren for making my move in process easy and I love my new home peace and quiet thank you so much

Fantastic experience: Wonderful wonderful company to rent from an a special gratitude to Lauren

Fantastic experience: I worked with Lauren Waters and she was amazing! She is quick, professional, and friendly. She spoke with years of property management expertise and has a network of Excellent house fixer upers! She had my condo fixed in a week and I have about ten repairs I needed. All for a reasonable price.

Fantastic experience: Lauren Dunn Wright is a remarkable person well mannered an very polite an she is also a people person who understands

Fantastic experience: Fantastic company to rent from, love my new home! Thanks Lauren!

Fantastic experience: Lauren is very friendly and helped me tremendously. She went above and beyond to find me a place before my due date was up and she was very efficient and thorough. I will definitely recommend her if your wanting to find a place to live!!!

Fantastic experience: I had a great experience with Dunne Wright. Their customer service was outstanding—professional, friendly, and attentive throughout the entire process. I’m very satisfied with the service I received and would definitely recommend them to others!

Fantastic experience: Dunne Wright Services was helpful to me during my search of a new home. Lauren guided me through the process making it easy. I'm very happy and satisfied with my new apartment. Thank you Dunne Wright Services & Lauren

Fantastic experience: Wonderful staff so helpful and fast with reaching out and they work with you. So many great things to say and this was my first time contacting them about a rental home. They made a great first impression. I recommend them! Ms Lauren was amazing definitely giving her 5 stars for great service and Very understanding and communicated with me the entire time during the moving process. The staff is a wonderful help and maintenance comes pretty quick when you have a problem or emergency.

Fantastic experience: Ms.Lauren, is the best , works fast , very thorough. a beautiful woman with a beautiful spirit

Positive experience: The company overall is okay. They get back to you soon or get to your inquiry quickly as long as you pay your rent on time and have been a tenant for some time. I just hope no one experiences what I experienced today. I went to do somebody a favor and took their rent in. It was money order and I’ve never done a money order before. So I ask questions to double check I’m doing it correctly. The lady who worked today 3/5/25, was so rude when I asked a simple question about the money order. She said she’ll handle it but and ignored my question so I asked again to make sure I do it next time and she got an attitude, and stated yes, it says here on the line. If you’re tired of working there at the FRONT Desk and can’t handle customer service, then quit and fine another job where you don’t have to deal with people. It’s not just get money and that’s it. Granted we don’t know what we all go through so I didn’t get too upset and went off. But know your role! I’ve helped this person before and I came across another lady who was really nice and answered all my questions.

Fantastic experience: If you go here, request Lauren. Very informative, people friendly, Bubbly, personality and very helpful.

Negative experience: Let me start off by saying 1 star is generous. Thus company was ok in the beginning. When they didn't fulfill the end of their contract, by not sending out rent checks, I decided to move on and go with another company. That's when things got really bad. I could see online that thousands of dollars of rent was due to be paid out but the checks never came or came sever months later for a partial amount. CHAD, the owner was always conveniently unavailable by call text email. I sent a certified letter to not do anymore work and not to authorize any more repairs. Magically the rent statements changed having repairs and maintenance and pest control fees back dated 60 days prior depleting all profits. From being owed rent totalling about $7000 to owing dunne wright over $1000 over some trumped up charges. For the last 2 months after the cease and desist letter was sent I have been trying to collect the keys, leases, lead certs security deposits to no avail. The new management company has visited the office just to be turned away. Today jan 16th 2024, I came to the office once again and was told I could not have the keys. Linda, the office clerk, said she didn't have authorization to turn them over. CHAD HAS to approve that. And of course he always unavailable. I called him directly and left him a voicemail. As I was sitting outside contemplating my next move, about 15 min passed I get a call from the office stating I can pick up my keys and they would email the leases by the end of the week. I'll believe that when I see it. I sure all of the security deposits the owe me will wind up in court.

Negative experience: Beware. House was cleaned perfect. No security deposit given back. Taking them to court

Negative experience: Landlords and Tenants beware. This place is a scam. I was a landlord using them for property management for the first time. Took $6000 from me. Did not do everything they told me they would do to fix up the property. They then admit they forgot to list the property up for rental. After ONE YEAR, they could not find a tenant. Throughout the process, it takes weeks of emails and phone calls in order to get a response from them. At the end, I found out they did not maintain the property at all. Multiple issues with the properties that wasn't there when I first hand it over to them. Over $13k of repairs are needed now to get the property back into shape. And one whole year wasted. As a bonus, they have an account open with me where I deposit enough cash for them just in case they need to do any emergency repair on the property. That amount is still not refunded back to me. AND on their statements for me, they listed items they charged me that they shouldn't have.

Negative experience: Just plain slum lords to sum it up. The worst I've ever experienced in my life and quite depressing to be honest. Never show up for maintenance, no extermination nor pest control. Rude office staff, liars, inconsiderate...I mean the list just goes on and on

Negative experience: Pretty horrible property management firm to be completely fair. For as many properties they have, it seems like only one person, Chad, is responsible for everything. For the past 5 months, every time I've tried to call them they never answer and every time I try to speak with Chad he is apparently mysteriously at a medical appointment, every single time. I thought oh I feel so bad. I hope he's okay. But when they told me that no one else can address my issues besides Chad, I started to get suspicious. Who runs a business where there's a single point of failure. Does that mean none of his clients who have questions can reach him? I think after the third or fourth time of him not being available due to medical appointments, I started to get the gist of what's going on. Taking my business elsewhere. They also spent $2,500 without me approving beforehand. Not great at communication and don't know what they're doing with my property. You're probably better going somewhere else unfortunately.

Negative experience: The office staff was rude and misleading. The property was nothing like what was advertised, it was boarded up. And never got the reason for denial.

Negative experience: Lady was rude when called to ask if she could tell ask there worker to move there truck out my driveway. Which is private property.

Fantastic experience: They staff is wonderful It a young lady there was so helpful with me Angela Porras was so polite

Negative experience: Terrible Terrible company. Horrific properties. Go to the office you'll see exactly what you're dealing with. Sending ppl outside to sign a lease bc they don't have wifi. Dressed inappropriately and unprofessional as all outdoors. DO NOT RENT FROM THESE PEOPLE!

Fantastic experience: I need apt but my credit is bad can you help me

Fantastic experience: My very first apartment I had in my entire life, the neighborhood was totally unexpectable in all areas/aspects... I needed to leave fast! ‍♂️. Angela at Dunne Wright helped me during the moving process. I was totally emotional and she assured me that everything was going to be okay, and it was...while being so anxious and uncomfortable until leaving the complex, Angela's assurance sufficed and I eventually moved into a bigger and better apartment, better neighborhood and so many stores/transportation available. I'm so happy and hopefully I'll be residing here for quite some time. Even my furries love it!✔️ And when they're happy, something is being Dunne Wright . Facts!

Negative experience: They take too long for a decision Ms Linda by far have been the only professional one there while Angela is super slow on everything. Now I see why no one rents from them as I will never recommend them. Tell me I'm denied but can't tell me on the phone yet I have still have to wait for mail after waiting weeks to hear from them UNPROFESSIONAL PLACE THAT SHOULDNT EXIST

Fantastic experience: I been renting throught them for 5 years .and Linda in the office has been great she goes above and beyond for the customers.they work with u as long as you are upfront about anything.they give second chances to people who hace had issues with other landlords in the past I would definitely recommend them.thanks April fuller.

Negative experience: Dunne wright services are very unprofessional. It takes FOREVER to get a maintenance issue resolved and they treat their tenants horribly. The word alum lord comes to mind as the best description. I will not be renewing my lease again, even though the rent is cheap the headache of this leasing office isn’t even worth it!!! Please be forewarned and rent elsewhere

Positive experience: Most of the properties that D &W has for rent is located all throughout Baltimore city..I wish they had more properties for rent in the counties. When I was looking for a place for me & my family I spoke with Chad who was friendly, professional, courteous & honest. I would record Chad to work with if your in the market for a place to rent. This rental agency also accepts housing vouchers for those who maybe looking for a place and has a voucher. I am not a tenant of D&W as to I am not interests in living in the city but, when something does become available in the county I will consider D&W to rent from in the near future.

Negative experience: horrible customer service, horrible maintenance response time (the maintenance men are good guys who do good work but the office that assigns them to the jobs are unfortunately incompetent) rude incompetent leasing staff (I wonder if their even fair housing certified) all in all id describe them as SLUM LORDS— looking up their previous history they were sued and lost the case for illegally charging tenants for maintenance work and they’re better Business Bureau certification expired years ago — not a good landlord

Fantastic experience: Great company nice places. You just gotta know what you looking for request a viewing and take it from there . They work with you all you need to do is communicate. I love Dunne wright and all of their staff great company and management. Slight rodent problem but can be fixed . Like any other rental place

Negative experience: Your right on failure to pay on rent, due to coronavirus and losing my job, i got referred to your company as stated that your company helps people who had been evicted and etc. Within the last last year but if you have a cosigner and someone that can help you out , and willing to put place in their name, i dont see the problem. Everybody makes mistakes and looking on your website it says that your company helps people, i know im not the only one who has eviction on record and its my first one, definitely doesn't have history of this, otherwise i wouldnt get help from person who would cosign. What is the definition of cosigner, i put i had a cosigner in my.notes before i did application over a month ago so yall made me do another app and pay fee couple a days ago. Could of told me a month ago it was a no go, instead of stringing me along

Negative experience: This site has nothing worth living in I think there's only two places listed

Negative experience: Horrible customer service. When I called to inquire about their services and available properties, first of all the women who answered the phone on speaker phone and I could hardly hear her. It sounded like a party or a social gathering was going on in the background "it was loud". Decided NOT to rent from this place.

Fantastic experience: Angelia has been very helpful with helping me through the process of renting out a property for my first time.

Negative experience: This company has put a for rent sign at one of the homes in the community. The sign has been up since August and still the tenants are there and the property is not kept up. If they aren’t moving, come take the sign down

Fantastic experience: I had the pleasure to meet Mrs. Pam the other day for a house showing. She made me and my husband feel welcomed and comfortable . She was very polite and professional. I wanted to say thank u for doing a awesome job and for having a kind as well as a listening ear❣️It's people like Mrs. Pam that help the world go around❣️

Fantastic experience: We had a great experience working with Chad, Lori and the rest of the Dunne Wright team! They restored our faith in property managers after two very bad experiences with other companies. They selected a new tenant who took very good care of our home and paid rent on time.

Fantastic experience: I received excellent customer service from Sam, he truly is polite. Hopefully I can get this property in move right in. Thanks so much Sam - From Adrian Townes

Fantastic experience: D&W ILL SENTS OVER THE REST OF MY INFORMATION. THROUGH EMAIL SO YALL CAN FINDH THE PROCESS.OF THE LEASE.IM INTO BUYING WHAT I GETS FROM YALL NOTS RENTING.

Negative experience: What the hell you all deserve all your licensing revoked I will be working on this asap to many times without water a essential for renting Im willing to edit this if they fix my light after two months

Fantastic experience: Very loving and caring people been with them for a long time no problem

Fantastic experience: Tavon here.. sending my support and love thanks for being there for me and my family this has been an amazing experience.. Blessings

Negative experience: You all do not follow up on work orders.

Negative experience: Can't believe their still in business providing a service to Baltimore Renters? UNBELIEVABLE!

Fantastic experience: Simply a great group of people to deal with. Professional and responsive.

Positive experience: My son recently move into one of there property, Manintaine man John was very fast, with service, really listen to our needs, on what was working and not working, we really appreicated. It it was nice. The lawn clean up was taking care of by Jim. He was fast moving, good job moved all the leafs to a corner, wrap them up, and will be back to pick up. I did call the office on the first day with some concerns, of course thats the first thing we worry about moving in and having problems, I spoke to Mrs Teresa and they were very fast and understanding with the situation. So far everything is going good which is a good feeling for once.

Fantastic experience: Chad lane the owner is amazing guy my house the roof was leaking he made his whole team come out at night to take care of the problem thanks Chad

Fantastic experience: The guys and John. Came out to lay my hard wood floor they did amazing job I would differently let them do more work :) :) :) :(

Fantastic experience: John John came out to my home and change the locks for me he was amazing

Fantastic experience: Buddy is an amazing and attentive worker, thank you for the wonderful service.

Fantastic experience: Great services... Jon was very helpful and pleasant to deal with .. Does a great job at what he does ☺️

Fantastic experience: I used to rent from this company .I had the privilege of meeting one of the nicest people that works there. A guy named buddy very out going and the upmost respect when meeting him. What ever needs to be fixed there wasn't any problems was done professionally. It was a pleasure to be in his presence. You need more people like that to work for you

Fantastic experience: I Seen a Dunne Wright sticker in the window of the house near me and I called about the yard being dirty and they sent the guy out name buddy and someone else and they were there right away and had it cleaned in no time.

Fantastic experience: Dunne Wright Services has been an amazing company ever since I can remember. They are super professional and affordable. I have had no issues since I have moved and I receive immediate responses whenever I need assistance.

Fantastic experience: Buddy is a really good worker. He works for dunne wright and is always respectful and professional.

Fantastic experience: I seen buddy boarding up the house across the street and I asked them what they were doing and he told me that he was boarding it up until they could come back and clean out the house so no one could enter

Fantastic experience: Buddy was boarding up the house next to me and was very polite when I asked what they were doing and he was so nice

Fantastic experience: Buddy and his did a great job. They cleaned up a bunch of houses around me. They also boared up houses to keep the junkies out.

Fantastic experience: Buddy and his crew did a great job on boarding up a house next door to me to.

Fantastic experience: Buddy and his crew cleaned up a house across the street form me. They did a great job.

Fantastic experience: I seen buddy and his crew were next to me working in the houses next the me bring stuff in and house the houses with sheet rock and stuff they all looked very professional and looked well mannered

Fantastic experience: Buddy and his crew did a great job of cleaning a house across the street from me.

Fantastic experience: I seen buddy and his crew working very well when he was cleaning out the house next me. Left no mess and he was very polite when he seen me sitting on the porch he said good morning. It was a pleasure having him and the crew working next to my house

Fantastic experience: Renting from this company is good! It’s easy and affordable!! :)

Fantastic experience: It was a pleasure working with this company. Their professionalism is unsurpassed and the staff is very friendly and helpful. They returned my calls promptly and we had great communication. I would definitely recommend this company.

Fantastic experience: Brad was super helpful and very responsive to our maintenance requests.

Fantastic experience: Excellent service one of the best , very professional and they do great work . Highly recommended john is who i spoke with and he was very upfront and answered all my questions . Call and ask for john

Fantastic experience: I would definitely call dunne wright services again.I was very pleased with them

Fantastic experience: Great company! Very professional. Great customer service!

Fantastic experience: Brad is AMAZING.Prompt,courteous and professional!!!!! Highly recommend his work?!

Fantastic experience: Thank you for always being professional and responding in a timely value. Have zero complaints!

Fantastic experience: If your looking for a great place to rent with great customer service, i recommend this place

Fantastic experience: If your looking for a home to rent this company is the place to do it

Fantastic experience: This company is very respectful and everyone is very nice

Fantastic experience: They’re all very professional and polite. They work hard to satisfy their customers. I’m very happy with their service.

Fantastic experience: This company was on time , professional, responsive and very respectful. Top quality products at a reasonable cost. On time and finished ahead of schedule. John Smallwood knows his stuff. He is quick on his feet and very knowledgeable.

Fantastic experience: Awesome work would definitely recommend...

Fantastic experience: I’ve been with them as a tenant the last 3 months. It’s been a great experience so far, would not hesitate to recommend.