6060 Jefferson Ave # Ll2
23605, Newport News
+1757-247-3636

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Rouse Tower: Reviews

3.7/5 (70 Reviews)
Tovaris Porter Published on Google 2 months ago

Fantastic experience: Good support system, but they can do better far as looking to help someone that really in need , instead turn you down, not knowing your situation. I was in a accident why I can't receive stamps or a support system that's works

Johnnie Rodgers (jumpstreet) Published on Google 1 year ago

Fantastic experience: Social services building

Lisa Powers Published on Google 1 year ago

Fantastic experience: Nice and very safe

Bryan Long Published on Google 2 years ago

Fantastic experience: N. N. Social Services, Always faster than any Gov. Office I've ever experienced. They seem to actually care about the people that they serve.

Nope Noperz Published on Google 2 years ago

Negative experience: WOW WILL YOU LOOK AT THAT, GOVERNMENT WORKERS BEING RUDE AND NOT DOING THEIR JOBS!! WHO WOULD HAVE THUNK IT?, GOLLY GEE WIZ..

Amy Bolick Published on Google 2 years ago

Fantastic experience: Always helpful people their. Place to get things taken care of.

Grimes Published on Google 2 years ago

Fantastic experience: Does anybody know if mrs hollingsworth still work here ;p

Aleese Banks Published on Google 3 years ago

Positive experience: My child care worker Mrs Boone is excellent very prompt.

MISSLOVELYREE Published on Google 3 years ago

Fantastic experience: Never had a problem with this agency

yolanda h. Published on Google 3 years ago

Positive experience: It's cool

sherri j Published on Google 3 years ago

Fantastic experience: I had to go into social services to assist someone. I’ve always gotten prompt service and support.

Danni Daughtry Published on Google 3 years ago

Fantastic experience: Very friendly staff. Customer service was fast and helpful.

Teresa Holloway (Minaxi) Published on Google 3 years ago

Fantastic experience: Fast pace now great

L harris Published on Google 3 years ago

Fantastic experience: Long line but didn't take long to handle my business and get home

Jerry Thomas Published on Google 3 years ago

Fantastic experience: Good Service

Theresa Thomas Published on Google 4 years ago

Negative experience: Lol.

Anthony Ross Published on Google 4 years ago

Positive experience: Business

Brenda McGinty Published on Google 4 years ago

Fantastic experience: Staff and security are professional and courteous.

Ron Corey Published on Google 4 years ago

Positive experience: Mostly HEALTH AND HUMAN SERVICES OF NEWPORT NEWS, VA

Tammy Cagle Published on Google 4 years ago

Negative experience: Dont like it

Anita L “GiGi” Michaels Published on Google 4 years ago

Positive experience: Always busy and a little too crowded for me

Milton V Welch Published on Google 5 years ago

Positive experience: Service was fast friendly and on time with my problem with a smile

Paula Riddle Published on Google 5 years ago

Negative experience: Google wrong again!

Anjellica Stanback Published on Google 5 years ago

Fantastic experience: Very polite

Tina Harmon Published on Google 6 years ago

Fantastic experience: No deal

Janae Bayford Published on Google 6 years ago

Negative experience: They don't do transfers to the other companies in the building, FYI

Shirlette Stallings Published on Google 6 years ago

Fantastic experience: The be friendly most of the time I go which is kind of them because that place be busy you would think they passing out hot cakes.

Gregory Johnson Published on Google 6 years ago

Fantastic experience: I went there to pick up some documents from my case worker. She was always professional and handled me like o was a close friend. Her patience was exstrdinary

Chi “Linder Love” Snack Published on Google 6 years ago

Negative experience: Not real estate! This. Is. Dhs. Human services and cps... Ect

Ken Carter Published on Google 6 years ago

Positive experience: All city offices

Cristal Franco Colon Published on Google 6 years ago

Fantastic experience: Its a great place and profesional people

Otis L Jones Published on Google 6 years ago

Fantastic experience: ITS all good

Baron Seabrook SR Published on Google 6 years ago

Fantastic experience: Helpful place, they come to your aid hen needed

Osie Thomas Published on Google 6 years ago

Fantastic experience: Who don't like rouse towers

Susan Donnelly Published on Google 6 years ago

Fantastic experience: I was impressed with the staff and their services as I observed professionally exemplar professionalism intertwined with compassion courtesy directions read for others. These staff members arrive to work with an intense mission to serve others in need on individual and family basis I was observing for several hours I smiled a lot as conversations with clients were ...encouraging. supportive. Witnessed~complete with directions to recommended genuine~ other outreach agency in respective communities....so much to recall & not enough space.....

JAZZY 757 Published on Google 6 years ago

Positive experience: Poor customer service

Tiffany Perry Published on Google 6 years ago

Fantastic experience: It's ok just the wait time

Celebrity stylist Kemar Jones Published on Google 7 years ago

Fantastic experience: Helping over 200 homeless people with resources and clothes ! I was a volunteer and will continue with them !

Charles Donovan Published on Google 7 years ago

Fantastic experience: You can get birth certificate social security card and if you are in need of help financially or for help with food this is the place to go

Mark Vecchio Published on Google 7 years ago

Positive experience: Never had any problems when I go here. Social services is located in this building as well as other things

Riva Christian Published on Google 7 years ago

Fantastic experience: Rouse tower is the place you go to if you want to get food stamps if you want to get tanf

Timothy Evans Published on Google 7 years ago

Positive experience: Great employees will help you with all your needs.

Lynn Warness Published on Google 7 years ago

Negative experience: They block disabled people from benefits, lie and discriminate.

Shawn Newton Published on Google 7 years ago

Fantastic experience: I it's a good place

Rebels42 Wynn Published on Google 7 years ago

Positive experience: Too many people outside that were loud and opinionated.

Dominic Stroffolino Published on Google 7 years ago

Positive experience: Social Security Administration

Kenneth Lampkins Published on Google 7 years ago

Positive experience: Okay place. Make sure you know where you're going or you'll get lost in here.

Paul Alfano Published on Google 7 years ago

Negative experience: don't waste time they show crappy Apartments

Kimberly Bailey Published on Google 7 years ago

Positive experience: That place is old

김다온 Published on Google 7 years ago

Fantastic experience: 여기에는 집과 건물을 사고 팔고 하는곳이에요

Keith Saddler Published on Google 7 years ago

Negative experience: Sickening

Lavonia Carpenter Published on Google 8 years ago

Fantastic experience: Staff here are polite and quick

Margarita Cordova Published on Google 8 years ago

Fantastic experience: Professional staff, waiting has been lessened.

Melissa Burno Published on Google 8 years ago

Negative experience: Need employees with old fashioned customer service

T. Fo Published on Google 8 years ago

Negative experience: Staff were very rude and disrespectful. An employee was actually on her cellphone using profanity and displaying an attitude to people coming in asking questions. She has no business working in the health service field.

Ashley Cruz Published on Google 8 years ago

Positive experience: Expect to be here at least an hour

M H Published on Google 8 years ago

Negative experience: Parking is horrendous

Anthony Barton Published on Google 8 years ago

Negative experience: Social Services is here and with lots of patience you will eventually be serviced.

Omayra Acevedo Published on Google 8 years ago

Positive experience: Human Services Dept.

Rebecca Andrews Published on Google 8 years ago

Positive experience: Great resource for those in need!

edwina patterson Published on Google 8 years ago

Negative experience: Sad

chris kranz Published on Google 8 years ago

Fantastic experience: Government offices and more

Black-N- Smooth Published on Google 8 years ago

Fantastic experience: Great place to take care business

Inethea Black Published on Google 8 years ago

Fantastic experience: The west side was have different things to offer you too as well food stamps free phone newsletter for jobs different outlets for people that's getting out and don't know how to get started and young mothers and mothers is pregnant and women that don't have insurance but I'm quite a few things are. Outlets for people that's getting out and don't know how to get started in young mothers and mothers is pregnant and women that don't have insurance but I'm quite a few things are awful

Jackie Sapp Published on Google 8 years ago

Fantastic experience: They have it organized to where you get done what need to be done far as helping you with food and ECT.

Tatc NN Published on Google 8 years ago

Negative experience: Unorganized, disrespectful

Kevin Jones Published on Google 8 years ago

Positive experience: Not a welcoming atmosphere

Triena Baldwin Published on Google 9 years ago

Fantastic experience: Very helpful employees

Lawrence Petersen Published on Google 9 years ago

Negative experience: Depressing

Belle Published on Google 9 years ago

Negative experience: Slow. Backed up.

Leave your opinion about Rouse Tower:

1 = Poor
5 = Excellent

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