Green Residential

Fantastic experience: Luis has been very helpful throughout the process

Fantastic experience: What a great experience it's been working with Green Residential! As a property management company they are quick to respond to inquiries, answer their phones and treat every property they manage like VIP. We photograph all of their properties and just goes to show the level of care they put into every listing they have. Such a great experience overall and we're happy to be working alongside Green Residential!

Fantastic experience: Been using Green residential for more than three years, with Adrian Vasquez as my property manager, and I have no regrets so far. He is very professional, return my calls on time and he’s able to answer any questions I have.

Fantastic experience: Started working with Green Residential recently—they’ve been professional, organized, and great with communication. Highly recommended for anyone needing dependable property management.

Fantastic experience: Jeremiah Johnson is spectacular . His dedication to his role at Green Residential is truly top-tier. He consistently goes above and beyond to ensure operations run smoothly and effectively, making him a pleasure to work with. What stands out most is his exceptional organization, communication, and patience when dealing with tenants—qualities that make him a one-of-a-kind asset to the team. We value our partnership with him and look forward to working together for a long time to come."

Fantastic experience: Shopie and her Team are Absolutely amazing! They helped me throughout the entire process, making it easier for me. Thank you so much!

Fantastic experience: It was a pleasure working with Jeremiah and Sophie! There professionalism, responsiveness and clear communication made all the difference! Thank you Sophie and Jeremiah.

Negative experience: If I could give a 0 star rating I would. DO NOT RENT FROM THEM!!! They make contacting them virtually impossible and extremely difficult. There is no way to contact to a person when calling and when they don’t like what you have to say they will dodge your emails and texts. We rented for 3 years thru them and had numerous issues. DO NOT RENT FROM THEM!

Fantastic experience: Moving into our new home has been an intimidating experience, as this is one of our first times living in a house as opposed to an apartment. Jeremiah Johnson the property manager of Green Residential has been extremely communicative and helpful in making this complicated process as simple as possible. Every issue we’ve had he’s met us with a quick and effective solution and I couldn’t be happier the support I’ve received as a new tenant. 10/10

Fantastic experience: I made the best decision coming to Green Residential a year ago. The application process was very easy didn't take long at,all they treated me and my family like family!! I love ❤️ the rental property that I'm in , we decided to Renew our least another year. Thank you so Jeremiah Johnson you are awesome

Fantastic experience: I was generally pleased with my experience. The transaction coordinator at Green, Sophie, is a pleasure to work with and has a great communication style. My only recommendation to perspective clients/buyers/renter is to remember that everything is negotiable if you have enough tact and leverage.

Fantastic experience: I couldn’t be happier with my property management team. Tiffany is incredibly responsive, and Michael, the owner, truly runs a professional and reliable operation. Communication has always been fast and clear, which gives me so much peace of mind. A special shoutout to my property manager and real estate agent, Jeremiah Johnson, MBA. He went above and beyond in every way. He was patient, cooperative, and proactive, and even took care of my house during a snowstorm before it was rented. That level of dedication is rare. You really can’t ask for more than that. I’ll definitely be sending him a small thank-you gift once the house is rented. I highly recommend this company to anyone, especially if you are out of town or managing multiple properties. Having a trustworthy property management team makes all the difference.

Negative experience: I am highly disappointed with Green Residential. I have been making attempts to contact their office to speak to a real person and the automated system will literally hang up on you. I made a reservation to tour a property last week..only to receive a text the same day, 6hrs before my tour, that I needed to reschedule due to a tenant still living there. I respond to the text (which I’m assuming wasn’t seen) asking for a specific day it’ll be ready since the text said it “should be ready to tour next week” and got zero response. Today, I was supposed to tour the same property again. I received a message TWENTY THREE MINUTES before my scheduled tour again stating that it had to be cancelled/rescheduled. This has been both time consuming, disappointing, and slightly unprofessional. Based on the pictures alone, I absolutely love the property, but now I am second guessing if I want to make a 3rd attempt because if communication is this bad now…I can only imagine how it would feel if I was living there and some type of important repair needed to be made! Update: Got a call yesterday detailing where the mishap was. Full accountability and respect on their end. Very appreciated. I am extremely satisfied with their dedication to provide a great customer experience!

Fantastic experience: So far so good worked with Jeremiah from Green realtors. We had the place rented in less than 2 1/2 weeks with the good tenants. I look forward to continuing working with Jeremiah and Green residential realtors.

Fantastic experience: Green Residential provided prompt response and action for my rental property repairs and renewal. My property manager Adrian Vasquez had been really helpful and efficient for the past years. Good to work with them

Fantastic experience: Working with Jeremiah was such a great experience. He was patient, honest, and always available when we needed him. He made us feel confident and supported every step of the way. If you’re looking for a realtor who genuinely cares and goes above and beyond, Jeremiah is your guy!

Negative experience: Green Residential is very unprofessional! When you try to contact the agents listed to a property they never return your calls or texts. I had to go to their website to set up a viewing of the property (which was about a week in advance) and 1 hr before I was supposed to view it, someone calls and says that the property has been leased but it is still showing available on HAR and the Green Residential website.

Fantastic experience: As first time home renters we have truly enjoyed our experience with Green Residential! Coming from traditional apartment complex management, it has been a breath of fresh air to have a team so responsive and supportive. Jeremiah, our property manger, was excellent in supporting us through the move-in process, as well as coordinating all maintenance requests in a timely manner. Definitely recommend to those looking for management company, or renters considering a Green Residential property!

Fantastic experience: Jeremiah was amazing every step of the way! Thank you!!

Fantastic experience: Jeremiah took his time to explain the entire leasing process to us. Sometimes it hard with all of the information on the site, but his explanation was amazing!!

Negative experience: 1. Check to make sure they cover your area because they will lie and act like they do to get your business 2. They do not answer their phone, so don't say that I didn't warn you 3. They do not market your property, they just let it sit on the websites and wait for potential tenants to call 4. If the contract is terminated with them finding you a tenant they will not give you back all of your money..but only a little ...5. Beware of their 99 dollar photography fee, as they will charge an extra 100 for a travel fee and not let you know in advance...6. I used them to help find a tenant for my rental property, and after a few months of not finding a tenant they decided to cancel having their realtor find a tenant and stated that their goals and our goals were not aligned ...and then stated that once I find my own tenant then I could use them as a property management company lol..NOW IF THEY CAN'T DO THE HARD PART OF FINDING TENENTS THEN WHY WOULD I USE THEM FOR ANYTHING ELSE LOL..So they were only looking out for their interests and not the interest of the customer....and the fact that they never answered the phone tells you all you need to know about how they would be if a tenant called them with an issue.....So I will say, maybe they are a good company for the Houston area....but other than that they will not market or do anything for other areas...Since they never answer their phone or emails..I bet they will respond to this

Fantastic experience: Jeremiah was a great help with my rental Home. Thanks for the help!

Negative experience: This is the most unprofessional company I have ever had the displeasure of working with. Run fast.

Negative experience: Is something wrong with you people? The listing and the website all have the wrong numbers that go to random people's phone. Couldn't contact a single agent or department and then I got maintenance and they couldn't even transfer to another department. Had the audacity to be listed on multiple websites too. SCAM SCAM.

Fantastic experience: Working with Jeremiah Johnson was a great experience. He’s responsive, honest, and goes above and beyond to make sure everything is handled correctly. You can tell he genuinely cares about getting the best outcome for his clients.

Fantastic experience: I want to thank Jeremiah Johnson for assisting us with our rental home. He is ALWAYS quick to resolve any issues & recently helped with our lease renewal. He is the perfect candidate to represent your home & we recommend that Green Residential considers him for new opportunities in the future. Thanks for all the help, Jay!

Positive experience: We have rented our current duplex for (2) 1 year leases and recently signed a 2 year lease, and I dont know what has changed when they updated their maintenance tickets but there is absolutely 0 communication, we used to have a real person to help us and we got help and we were very happy, and the pendulum has swung the other way because we have put in a ticket, requested multiple updates with no response through the portal, called the line for an update and you get outsourced to a call center where they cannot help you, only tell you "its been assigned" like that means anything when your water is not draining and sewage is backing up and you cannot use the bathroom, or showers, nor wash clothes, or run the dish washer, ir even wash them regularly without it backing up............the website has no helpful information, only the automated funner that will hang up on you when theres no option for you to select, the live chat bot also does nothing and is not helpful in getting an update or getting you in contact with a real person. This company does not want to talk to people nor address issues, but they are more than happy to raise the rent this last lease but the cost is apparently less service for more money. Absolutely trash business, housing, and service, and management based on this experience and I would caution anyone looking to rent with green residential, it seems they are becoming the massive housing companies we all dislike that drive prices up for their profit at our costs while offering no help to the "service" they "provide" most likely to keep costs down.........absolutely sickening. And before you respond in here with some "this is an exception, and we're not like this" response to save face with anyone reading this, I will update my review when they call me and they have all my info to get my phone number (Edit) within minutes of posting the review, guess who calls! It will be resolved today is what I was told, I hope so, I really do, and if so ill eat my crow and give a thumbs up to who ever lit the fire. (2nd Edit) its been 1 day since I tried every avenue to get their attention and apparently did, they got a plumber out that day (Thank You GR), they said a different plumber had been out and resolved the issue next door that should fix our issue (we live in a duplex and plumbing is shared so it was both sides. And the issue was resolved and we had just not been notified. So, to be fair! it seems GR was responding to the new tenants and maybe there was a mix up with our tickets/units which is very frustrating but I can also understand how that can happen, thats more of a ticketing systems thing than it is what I suspected (being ignored) maybe add a work flow step for duplexes to call other tenant and check on if they are experiencing similar issues, since the units are connected, they are not separate buildings. And they did follow up on all the modes of communication i took which is great! I hate to shake a tree, but sometimes in life you gotta shake trees people! And I need a shaking from time to time lol They said texts were not received on their end, and called today (next day) to verify we were good and taken care of, apologized for the mix up, moving from 1 Star to 4 Star, so Thank You Green Residential for Resolving the Issue and Owning any mistakes made!

Fantastic experience: Sophie Poumian was awesome! Timely responses and knowledgeable about the entire leasing process.

Fantastic experience: This was our first time renting through not just the usual apartment complex, and the process has been very seamless from the start. Our property manager Jeremiah has responded to all our questions and concerns with empathy, timeliness, and professionalism where it’s apparent he always has our best interests in mind!

Fantastic experience: We hired Green Residential to take on the lease up of our new multifamily community and they are doing a fantastic job. Arianna and Tiffany are an all star team. Their professionalism and dedication to our project is un-matched. Whether its a phone call on a Saturday night regarding fire panel issue or asking them to lease on weekends, they always have our back! The Green team is great at thinking outside the box and helping put together a creative & cost effective management approach for our 68 unit apartment building. We are very pleased with Green and look forward to a long term relationship!

Fantastic experience: Hi, my name is Pamela Mitchell I really wanna thank Mr.Luis I want to thank you for everything you have done over the years. You have been a blessing thank you for understanding. I really appreciate you and may God continue to bless you.

Fantastic experience: Jeremiah has been a wonderful property manager. He is quick to respond and very attentive to our needs. I would highly recommend. He’s made this whole process much more smooth than I thought it would be!

Fantastic experience: This is the first rental property that my husband and I have leased out. Jeremiah is very knowledgeable, supportive, and patient while going through the initial set up of getting the property ready for a tenant. He had clear and direct communication with us, always in a timely manner. I would recommend Jeremiah Johnson with Green Residential management to any of my friends if they need a management company recommendation.

Fantastic experience: Hands down, best experience with Jeremiah Johnson. If you are looking to rent, please give him a call!

Fantastic experience: Arianna made the whole process to rent the adorable apartment at Residences at Piney Shores very simple. She guided me all the way through. Not only that, it was super fast! She accommodated my moving date needs. I was super happy when she simply said “yes, you can move in 2 days; we will have the apartment ready for you” Just like that! So far, I love living at Residencies at Piney Shores. This place is so beautiful and peaceful, I seriously feel like I’m on vacation every single day :)

Fantastic experience: Green Residential is giving me good customer service in managing the house that I have leased out to tenants. Arianna is my property manager.

Fantastic experience: I have had good experience with Green. My property manager Jeremiah Johnson can get you taken care of.

Fantastic experience: I’m in the process of renting my first house with this company and I can say they have made this experience so easy for me. The manager Jeremiah Johnson has been so helpful and addressing every concerns I may have, I very much appreciate him for that. I would highly recommend Green Residential.

Fantastic experience: Green Residential has been very helpful to help us manage the property. The team is responsive and is very experienced in the market. Particularly, we worked closely with Arianna Lott who is fantastic. She was able to assess the market and get our unit on rental using her quick decision making and alerting us with timely advice. She also coached us on resolving a prior tenant issue and making the property ready for next tenant. Also Tiffany Ferdus was very helpful in securing the extension of lease. She’s great and overall excellent company to work with. 5 star service and highly recommended. Thank you! everyone at Green Residential.

Negative experience: Ive dealt/deal with multiple mgmts co. this one has got to be the worst. They dont manage a thing but definitely accrue fees where they can. Don't try calling, the machine will tell you to try their bot chat system and hang up on you. I just hope the homeowners understand they are going to lose a great tenants because they trusted this management company with their investment property. It took years to fill and now theyll have a vacant unit again once the lease is up. Every family in my building says the same about this company. The nieghbors were the only reason I renewed the first time. Do not recommend using green to manage your investments or to rent under. Edit** YOU had to work with your OWN consequences of destroying a check of guaranteed money because your employee thought it was just another check. You had no choice but to wait for funds after YOU destroyed the check. It would be less stressful if YOU took the time to take calls. This particular incident was prolonged by YOUR employee destroying a check of guaranteed money. You didnt work with me. I had to put up with your wrong doings and mistake, which no one has still owned up to. But I love how you keep saying worked with me. You responded faster to this than your actual calls to your actual business line. SMH

Negative experience: Green Residential is the worst property management company I have ever had the displeasure of knowing. The house I rented from them was disgusting and abhorrent. Unfortunately I was unable to tour the property before signing a lease as I was moving in from out of state. When I arrived the house was filthy, falling apart, and infested with roaches and rats. Their response, “You signed the lease as is, we don't have to fix anything.” I asked them to rekey the property and/or install interior locks, again they refused stating they did not have to. I pointed out it says you have to rekey a house in the Texas State Code, they ignored it. I frequently heard gunshots all times of night. The only reason I stayed was because I started a new job and didn't have time to look for another place. I spent my entire first week scrubbing the place and collecting dead cockroaches. Soap scum and mold in the bathrooms, a sewer smell emanating from the toilets, and trash in the yard from the previous occupant. They never came by to inspect the property or look at the issues (I had cameras up). When I finally had the time to look for another rental and break the lease they made the process as difficult as possible. They tried to nickel and dime me every step of the way. Look at their other one star reviews, it shows a pattern of apathy towards their renters. I would stay far away from this company!

Fantastic experience: I’ve been with Green Residential for over 5+yrs now. As an owner with several properties, Green Residential has managed all my properties with professionalism and care. I love the online support they give via their owner/tenant portals. Looking for 3rd party contractors at 1am because of a leak was a real pain for me. Green Residential has dozens upon dozens of contractors from plumbers, carpenters, lawn crews, power washing and electricians to call on at a moment’s notice. I’ll never manage my rentals again. Also, their pricing is fair and reasonable. Oh! And they also screen and credit check prospecting tenants per your own personal qualifications. You won’t be disappointed!!

Fantastic experience: Communication with Luis has been excellent. He always provides quick responses and efficiently addresses any questions or requests we have regarding our home. We truly appreciate his attention and support.

Fantastic experience: Their care and help on renting a home were very extremely helpful. I was kept updated on all the process almost on a daily basis. They were quick and efficient. They made me feel very important.

Fantastic experience: I’ve been working with Arianna Lott for the past few months and when I say this process would not have been as smooth or enjoyable without her! I mean it! This is my first rental property so I have had many questions and concerns. She was always responsive but most of all patient with me. This is the type of service to look for in a property management company. 10/10 WOULD recommend

Fantastic experience: Thank you so much Jeremiah! His customer service was unmatched and he really treated me like family.

Negative experience: Run!! The house is currently for sale. It’s invested with Termites. We moved out in August of this year. The property management never came out and never returned a phone call. We stayed living with a leaking refrigerator, a broken front gate and stove with one burner out! I took excellent care of this house even though they didn’t seem to care about their own property and I’m truly disappointed with this team. If you’re thinking about renting from them, I would think again. I got an email today with bogus charges they decided to add so they could try and keep my deposit. But I took pictures of everything in that house and I left it in excellent condition!

Fantastic experience: Adrian at Green Residential has been a huge help managing our house in Alvin since we moved up to Chicago. He’s always quick to respond, super easy to work with, and really on top of things whenever something comes up. It’s a big relief knowing our place is in good hands while we’re out of state. Adrian’s been great about keeping us updated and making sure everything runs smoothly for us and our tenants. Couldn’t ask for better support!

Fantastic experience: I have lived at a Green Residential property for a year and a half and have had a fantastic experience! All concerns are addressed quickly and attentively! Adrian has been my go-to for questions and concerns and has been very responsive and reliable!

Fantastic experience: I've had the pleasure of working with Green Residential as a vendor, and the experience has been nothing short of excellent. A special shoutout to Luis for setting the standard—his clear, timely communication and professionalism make all the difference. We’d also like to thank Alyssa, Adrian, Clara, Arianna, and the rest of the team for their continued support and responsiveness. It's always a smooth and positive experience working with Green Residential!

Fantastic experience: I can’t thank Jermiah enough for the quick and professional help in finding information on a rental home. The process was smooth, stress-free, and I received all the details I needed right away. Truly appreciate the guidance and support—highly recommend their services to anyone looking for reliable assistance!

Fantastic experience: I couldn’t have asked for a better experience buying my new home. Adrian was knowledgeable and always available to answer my questions to make the process of buying my home smooth. From the very beginning, he guided me through every step of the process and made what could have been stressful feel smooth and easy. His attention to detail, quick communication, and genuine care for my questions really stood out. I’m so grateful for his help in the transaction of my home. I would highly recommend Adrian to anyone looking to buy or sell a home!

Negative experience: They managed a rental for us in 2022 to 2023. We will NEVER recommend them to anybody. Shocking customer service. Completely disorganized. Simply didn't care about our home. We come to them with a tenant we found but when it came time for them to find a new tenant for us, it was utter incompetence. We were told our home was 'too difficult' to rent and completely ignored our tenant requirements. Once we engaged our new property management company, we found all sorts of obvious issues with our home which Green had completely ignored (e.g. garage door not working, in-ground sprinklers broken and air-conditioning not working). Green showed a complete disinterest in our home - we were simply a number to them. Somehow (perhaps through competence) our new property management company found two excellent prospective tenants within a week. Far too many insanely illogical experiences to list and also cannot be bothered listing them but we have moved to another property management company who are 100% better. I could never, never, never recommend this company to anybody. Reading through the negative reviews, I one from Creston Herron, which is identical to some of the issues we had when trying to rent our property. As a property owner, I cannot stress enough just how insanely incompetent Green are. Reading through the 1-star review left by people who used Green as their property manager is an amusing list of exactly what we experienced. Excuse after excuse from Green Residential. Even now, a couple of years later my wife and I are still amazed how completely and utterly insanely useless they are. It’s almost as though Green look at all their success and all the things they once did which worked, and then decided to do the opposite. A comedy of incompetence. For a full list of how bad they are, read the one star reviews left by people for whom Green ‘managed’ properties. Green truly are the definitions of incompetence, uselessness, uncaring, arrogant, and whatever other words one can think of to describe something which is the worst possible version of a thing. Amazing how bad they are. Update: 24 Sep 2024 after Green's reply...amusingly Green Residential are still having terrible reviews from customers for whom they supposedly manage properties. I'm not sure how you know the staff have left, unless you fired all of them. Regardless, one bitten twice shy.

Fantastic experience: Good property manager. Luis provides a lot of assistance and is very pleasant to work with!

Negative experience: This company is the worst property manager I’ve ever encountered. They left the house and lawn in awful condition and never found a tenant despite months of “management.” Agents don’t return calls or emails, and when issues are escalated the managers are detached and ineffective. They hire the most expensive vendors without oversight and show no competence in resolving problems. To make matters worse, they abruptly cancelled the contract without doing a final walkthrough or reconciling the final financial settlement. Completely unprofessional.Avoid at all costs!

Negative experience: Tenants from one of their properties had dogs which broke through our shared fence, then eventually moved out. I called Green Residential to ask if they could repair it and after the first call (which was cordial) they ignored me. I followed up via text/phone multiple times over the next month but have not heard anything back. I don't know when it became SOP to just completely ignore people but reading through some of the other reviews here it follows that the properties would be in shoddy shape if they don't follow up unless you're offering to sign a lease on something. Would contact the owner directly but they're hidden behind an LLC on the property records...

Fantastic experience: I’ve had the pleasure of working with Jeremiah Johnson and Sophie Poumain! They are an amazing team & both work super efficiently & professionally for my clients - especially when we have any questions about the properties. I always enjoy transactions with knowledgeable & responsive listing agents! I’ve done a transaction with Green Residential back in 2021, but it was nothing compared to the professionalism I’ve experienced working with these two. Sophie and Jeremiah are truly the best in the west!

Fantastic experience: Thanks so much, Jeremiah! Your help and great service made a big difference — I really appreciate it.

Fantastic experience: I have used Green Residential since 2020 and it has always been a pleasure. They take care of my tenants and deal with all issues. On the recent renewal, Jeremiah stayed on top of things and delivered what I needed.

Fantastic experience: I am a renter at a townhouse that Green Residential manages. I have had a great experience with them so far. This includes the initial renting process as well as maintenance requests since moving in. They have been very responsive. I worked with Sophie initially during the application process and Adrian Vasquez once I was moved in and both have been excellent to work with.

Negative experience: Quite literally the WORST management company! Do not rent any property that is managed by this trash team. Just like every other snake rental property they show amazing communication in the beginning and the second you sign the lease they are nowhere to be found. You can’t get a hold of anyone via phone, emails, portal, NOTHING! I have been dealing with a broken ac until since late July and I have placed several tickets, sent several emails and not one person has come to assist. The communication is non existent yet they require you to abide by the leasing agreement when they do absolutely nothing that is on the leasing agreement. As long as they get their money and lock you in for 2 year contract rate you could literally be living in a damn oven and they would not care. Especially paris who is supposed to be the property manager….what are you managing because you’re terrible. Very unprofessional company over all and I will keep leaving terrible reviews.

Negative experience: I would like to add that I never NEVER do this but I want to make it known the dissatisfaction I have felt with Green Residential and their communication. My family and I traveled here from Florida due to my husbands job relocating us, on a trip that took 3 days with kids and animals, when we arrived on what we thought was out first day in our home, they wouldn’t answer or give us any information we ended up sleeping in our car until we could get in the next day. They claimed to have called us days before which was not true we had no calls from anyone. Then proceeded to tell them of all the damages in the house, A/C not working or the Ant infestation and no one has answered any emails or calls. Please be aware anyone looking to rent from this company that there is no professionalism or care for the customer just care about the money. Would NOT RECOMMEND.

Fantastic experience: Luis was very helpful and understanding. I've been working with Luis regards to each one of my renewals for a couple of years now. Luis has excellent communication skills and stands by his commitments. Thanks Green Residential for providing great services.

Negative experience: UPDATE: When I initially dealt with Green Residential back in 2021, I had no issues. I decided to see what properties that had recently. I was interested in a property, filled out the application, and it took almost 2 weeks to get an answer back because the owner wasn't following up with them, per the company. What I started to noticed was the property had sat on the market for 90 days. Green Residential has a system where you can check the status of your application and see other applicants interested in the same property. When I initially filled out the application, there was me and another applicant interested in the same property. By the time I started to ask the company about an update for the 2nd time, there was a 3rd applicant interested in the property. The owner decided to go with another applicant, but here's the kicker, the property is still sitting on the market, and today I noticed that they made a new inquiry about the same property! GET BETTER HOMEOWNERS TO RENT HOUSES FROM! Folks are wasting $75 just to get denied and I can't even imagine how many other potential renters have filled out applications for the same property all just to get denied. It comes across as shady and taking folks money, considering $75 is not cheap. I will never deal with this company again. I'M REPLYING TO THEIR RESPONSE: Just to clarify, why would I transfer to another apartment after I was already on a time crunch? I had already explained that to you all. The owner had 2 other units, you asked me did I want to transfer to another one of those units. I don't have another several days to wait for the owners response and the other units were too small for the amount of stuff I have. Due to the amount of time it was taking, I decided to apply elsewhere which only took 2 days for approval and I was approved before I even got a decision back from you all. This particular company I went with uses the same company you all use to run background, credit, etc., yet the fee was $35 cheaper. Again, the owners home had been sitting on the market for 90 plus days, there's no way other potential renters didn't apply to rent this property. When in just a week, there were multiple offers to rent this property from July 30 - August 7. It's not about it being non-refundable, it's about you all having owners go through that many $75 applications for an approval over a 90 plus day period and who knows how long the property had been sitting on the market prior. Moving forward, I will start to ask any property management companies that manage private owned units if they already have offers on a unit to save myself my money and the headache. Great customer service. Luisa Porras, Oscar Rosales, and Maya are always a pleasure to work with.

Negative experience: Your process is too onerous. Also, I could not get anyone on the phone to discuss a listing I was interested in. I like automation but your chat bot is turning potential renters away! It has been years since I rented a house or apartment so I may be out of touch, but your qualification process is more difficult than any house I have ever purchased. You could be renting your houses much faster!

Fantastic experience: Jeremiah is super helpful and responsive, since he's taken over as property manager for my complex, my experience has been night and day. He's always quick to answer if I have questions or need anything resolved. He's friendly and professional. 11/10 I would recommend him and his team.

Negative experience: I’ve been trying to move forward with the lease at 19406 Enchantington Cir in Spring for over a week, but no one has gotten back to me. I’ve only received an automated response. It’s frustrating, and I can see why the property has been listed for over 60 days. Please have someone contact me immediately or let the owner know this is costing them a potential tenant.

Fantastic experience: Honestly, Jeremiah made a frustrating situation so much easier to deal with. Super responsive, stayed on top of things from start to finish.

Fantastic experience: Sophie at Green Residential made our renting process much easier. She quickly had the answers to all the questions that came up, and went above and beyond to make our move-in experience first rate.

Fantastic experience: During the signing of our lease we with out had two individuals who were right on top of responses to my emails. Moving can be discouraging and stressful, with alot of questions involved. Sophie P and Arrianne L. were both so helpful and never skipped a beat on emailing me back with answers to my questions or concerns. Thank you both! I would highly recommend your company to further tenants.

Fantastic experience: I reached out to Green Residential to potentially lease and manage my property. I was able to schedule a call the next day with Arianna. She was kind, knowledgeable, and ensured all went according to what I felt was needed. The marketing process was seamless from suggestions of ways to improve the property’s marketability to getting the property on the market. I felt that Arianna was willing to listen and act upon my concerns and wishes. My house is now leased and I couldn’t be happier with the process. I have the utmost confidence in Arianna and Green Residential’s ability to now manage my property. I highly recommend them both!

Negative experience: Please do not rent from this company. Omg everyone , I feel like I should go onto Judge Duty ! Everyone this is absolutely ridiculous. Please make sure you’re looking into everything about your property. This company failed to inform me that there’s 2 other sewer systems connected to mine , and if any of of us report for a plumber , it goes onto all of us ! No where does it state this in my lease agreement ! Also this company is hiring Houges hometown Plumbing here in okc rentals , where if you take one look at any of their reviews, you’ll see over 6 reviews claiming they stood people up and took their money and scams them by never showing up to do the job ! If I wasn’t worried about my own rental history , I would have had moved already . Please look over all of these photos before signing ! This is the type of customer service we receive. I’ll give an update soon on the issue to show you what else happens, also I’m not sure if I can attach the video of the plumbing stating it wasn’t a tenant issue of misusing the plumbing improperly, it was caused by the remodelers that is causing the issue, once I pointed that out they began to claim that, this issue happened in her own sewer line , the one that goes first before into the shared line . And that they found the wipes in the shared line. But you can see here where I ask multiple times “okay let me jsut see proof , a document saying what was found and where it was founded at , or I was told by the plumbers that they are required to send photos of proof of what they find to a group chat that goes to their boss, Dustin …. So at least a photo, then they go onto saying they have been attaching a photo this whole time . Come to find out it was the wrong photo they were sending , oh but I’m the problem by still asking for said proof . It’s seriously ridiculous but it’s not that big of a deal except if you don’t want to be getting charged by your rental property management over an issue that never effected my plumbing this time , I never even had any issue . So I’m basically paying for my neighbors problems at this point .

Fantastic experience: Working with Green Residential for 3 and half years as a landlord. Great services, very friendly and patient staff.( especially recently with Paolina, we had to back and forth discussing with a dishonest person, she showed a great patient and professional way to handle all this trouble) Update (2025): I also want to recognize Jeremiah Johnson, who has been assisting me more recently with various aspects of property management—including communication with tenants, handling maintenance issues, coordinating vendors, and ensuring the property is well-prepared between leases. He’s been consistently responsive, thoughtful, and proactive in his role. I truly appreciate his professionalism and attention to detail. Highly recommended company.

Fantastic experience: I’ve been working with Green Residential for just under six months during the initial stages of finding a tenant. They helped me price the home appropriately while still doing their best to stay aligned with my goals. Jeremiah Johnson, in particular, has been incredibly helpful—offering valuable insights I may not have considered as a new landlord. I truly appreciate Jeremiah and the team for being responsive, taking time to answer all my questions, and guiding me through the process. One thing I wasn’t too fond of was when the home tour alert system stopped working, and also learning that their office is closed on weekends—which made it difficult when a potential tenant called the office and wanted to view the property. That said, the pros have far outweighed the cons—especially compared to other property managers I researched or heard about. So far, so good with Green Residential, and I’m happy with my decision to move forward with them.

Fantastic experience: I have had an excellent experience with my property management company and my agent. From the very beginning, they have been professional, responsive, and reliable. They handle all matters efficiently, from maintenance requests to tenant communications, making the entire process stress-free for me as a property owner. A special thanks to my agent, Ariana , who has been outstanding. Their attention to detail, honesty, and dedication truly set them apart. They always kept me informed, offered valuable advice, and ensured that everything was handled smoothly. I highly recommend both the property management team and Ariana to anyone looking for a trustworthy and competent partner for their property needs

Fantastic experience: Arianna with Green Residential has done an incredible job with getting our property all setup. Her timeliness in communication and clarity of instruction on what to expect are excellent. We could not have asked for better representation. She is doing great work at Green Residential! She quickly responds to any situation and resovles it without issue. Looking forward to continue the relationship with her and Green Residential.

Fantastic experience: The entire team at Green Residential have done an excellent job at managing our home for several years now. We have been through a few property managers and currently work with other PM in other states and we chose Green Residential not just for their competitive prices but, also how responsive, honest and professional they are. After working with them and comparing their services they outperform all others. Their online platform for renters and owners are easy to use, and accessible. Everything you need to find about your property like statements, repairs, reports, can be found on their website. Financial statements and fees are always transparent, organized, received on time and easy to read. We have been working with Adrian more recently and he has been great at updating us, reminding us when our property is due for inspection, suggested upgrades and repairs. Adrian and the entire team at Green Residential really do think for you! We have been very pleased and satisfied with Green! We recommend them to all our friends. To Green Residential: please consider opening offices in all States!

Fantastic experience: Arianna, Sophie and Ephrem have all been so wonderful. The tour and application process was smooth, they are very communicative during the application and help ease the nerves of the process. All of our questions are answered very quickly and professionally. Thank you so much!

Negative experience: Currently living in one of the homes and have till July 15 until the lease is up. Apparently it’s worked into the lease that they are able to show the house whenever they want while me and my son are still living there. At anytime from 9am-7pm. I’m super uncomfortable with it and have said no but will be charged for cancelling any viewing. This seems unsafe and crazy to me. I will never have anything to do with this company again. After being a tenant for 2 yrs. Hope this helps anyone thinking of using them.

Fantastic experience: I just wanted to leave a review for Arianna Lott. She has been so helpful to my husband and I. She is very patient and goes above and beyond to help. This is very hard to come by and we appreciate her.

Fantastic experience: Jorge Lopez went above and beyond to help me and my wife find the perfect home. He was patient, friendly, and extremely helpful. He made a pretty stressful process a lot easier and for that I want to thank him. Will definitely recommend his services to anyone looking for homes in the near future.

Fantastic experience: Had a great experience with their service. Property Manager Adrian Vasquez is professional, organized, and quick to respond whenever you need assistance or have questions. 10/10.

Fantastic experience: Normally I don’t do reviews!! But, this team definitely deserves one! They’ve made our moving process the smoothest I’ve ever experienced & I’m extremely grateful for that!! Sophie P. has reached back to all my questions, & emails in such a good timely fashion. I’ve never experienced anything like that before when dealing with properties, so I was really appreciative for that!! Tim. A was great with the concierge & explaining everything to make the utility transfer smooth. I’m happy! My family is happy! Thank you Green Residential! You all are amazing!! 10-10 recommend to anyone!!

Fantastic experience: Green Residential has been the best property management companies I could have worked with for the last 10 years. They have a great team of knowledgeable professionals. Very grateful to Adrian Vasquez for helping out with the recent lease renewal. The inspection, prompt updates and renewal papers were done seamlessly. Highly recommended!

Fantastic experience: I've been with Greens Residential Property since 2015, and I truly can't recommend them enough. Being a landlord can be incredibly stressful especially if you're out of town or something goes wrong in the middle of the night. One time, a water pipe burst in the middle of the night at one of my rental properties. I didn’t even find out until the next day because Greens had already taken care of it. Everything was handled quickly and smoothly without me needing to get involved. I slept soundly, completely worry-free. That kind of service is rare and deeply appreciated. I’ve worked with Adrian on leasing and Ephrem on selling my rental property, and both have been absolutely wonderful to work with. They are highly responsive and never leave you hanging. Whether it’s a question, an update, or an unexpected issue, they get back to you promptly and handle everything with care and professionalism. They're also incredibly reasonable, nothing ever feels overcomplicated or dragged out. If you’re looking for reliable, honest, and attentive property management or real estate support, Greens Residential is the team to trust. They’ve made my experience as a landlord so much easier and more manageable.

Fantastic experience: I have been with Green Residential for many years now, and service has been good. Jeremiah has been especially helpful, and sends friendly reminders to make sure I don't forget!

Fantastic experience: One of the fascinating things about moving is normally there isn't a lot of communication with the real-estate personal, this hasn't been the case in this particular move. My property manager Mrs Clara has done an outstanding job. She has contacted me stayed in contact and made sure that there wasn't anything that I needed. I called her to her her know that I needed something done and within the same day she responded and the issue was resolved in less than 24 hours. Keep up the great work Ivey Yancy

Fantastic experience: I’ve been using them since 2013. Great service! Recently, I got an HOA violation letter for one of my tenants, and Carol was on top of it and resolved the matter in a day! Very well-organized. Update: May 2025- I'm still using them. They have been great. Adrian, who is a property manager with them has been great in the renewal of one of the leases. Excellent team, and very responsive.

Fantastic experience: Luis is the best! He’s very pleasant, professional, and always responsive to my communications. Recently, Luis made the lease resigning process clear and seamless. I’m glad to have Luis and Green Residential manage the property I live at! Thanks Luis!!!

Fantastic experience: Jeremiah is exactly what we hoped for in a Property Manager. He's quick to respond to any issues or questions we may have, consistent in timely follow up and always polite and professional. He's also very patient! We're very fortunate to have him manage our rental

Fantastic experience: I’ve always worked with Luis Rojo and he’s been fantastic from the very start. I appreciate prompt responses, and his readiness to fix any problem I may have. He’s providing me with excellent customer service and a great experience while being with Green residential

Fantastic experience: I had the pleasure working with Adrian Vasquez as my Realtor and could not be more impressed with his exceptional service! From Start to finish, Adrian was Incredibly patient, ALWAYS took the time to show us several homes to have different options and ensuring of making the right choice. The attention to detail and willingness to go above and beyond truly made a difference. If you’re looking for a realtor who genuinely cares about theirs clients, I highly recommend Adrian. Thank you for EVERYTHING

Fantastic experience: Sophie was just amazing. She went all out to be helpful and was very patient through the entire process, making it so easy. We highly recommend Sophie and her team . Thank you Sophie for being exceptional and amazing !! We Appreciate you. Madhu Gopinath and Anupama Madhu

Fantastic experience: Sophie Poumian (our transaction coordinator) from Green Residential was amazing - by being patient, thorough, and guiding us step by step efficiently throughout our rental/lease process. That really made a great difference in how quickly and efficiently we were able to complete the whole background and contracting process not to mention all the questions we had along the way. Thank you Sophie - you made a real difference. Best wishes!

Fantastic experience: I would like to express my strong endorsement for Green Residential in Houston. They have been responsive to all my inquiries, facilitating a smooth process for my business. I particularly appreciate Sophie’s excellent communication skills and her professionalism throughout our interactions.

Fantastic experience: Luis Rojo with Green Residential, has been the Property Manager of my Rental House for approximately 15 years. He is dependable and keeps me in the loop of any issues that may arise…. Happy tenants, happy owner! Thanks Luis appreciate your professionalism all these many years!!!

Fantastic experience: I am new to the Green Residential family. So far the experience has been very very good. The staff is quick to reply and answer questions, respond to maintenance requests and follow up. So far so good and will follow-up with another review in a year!

Fantastic experience: I have had an outstanding experience working with Green Residential, and I am so grateful for their amazing team. From start to finish, they made the entire leasing process smooth, efficient, and stress-free. A special shout-out to Sophie Poumian, the Transaction Coordinator, who went above and beyond throughout the process. She was incredibly communicative, responding to emails promptly, and always ready to hop on phone calls when needed. Sophie made sure every detail was taken care of and was present with us at every step, ensuring the paperwork was completed in just a few days without any hassle. Additionally, I want to thank Mr. Ephrem W., who showed us the property and handled all of our concerns regarding the make-ready process. His professionalism and attentiveness really made us feel confident and excited about moving. Both Sophie and Ephrem were a pleasure to work with, and thanks to them, we felt incredibly well-supported throughout the entire process. I highly recommend Green Residential to anyone looking for a seamless and reliable leasing experience. Thank you again for all of your hard work!

Fantastic experience: Jeremiah is the best property manager I was about to be evicted because my company kept delaying my checks, but Jeremiah was able to make time for me and speak to the owner himself to see what he could do to help us. In the end the problem was resolved.He has the best service he was very helpful and fast to respond Thank you once again Jeremiah.

Fantastic experience: I cannot recommend Jeremiah highly enough! As a property owner, dealing with lease renewals can often be a stressful and time-consuming process. However, Jeremiah made the entire experience seamless and efficient. He was incredibly proactive, communicating clearly and promptly every step of the way. Jeremiah's attention to detail was impressive. He handled all the paperwork with precision, ensuring everything was accurate. He also demonstrated a strong understanding of the current rental market, providing valuable insights that helped us secure a favorable renewal rate. What truly sets Jeremiah apart is his exceptional customer service. He was always approachable, professional, and genuinely cared about my needs as a property owner. He addressed all my questions and concerns patiently and thoroughly, making me feel confident and supported throughout the entire process. Thanks to Jeremiah, my lease renewal was completed quickly and without any complications. If you're looking for a reliable and trustworthy property manager who will go above and beyond, I highly recommend Jeremiah. He's a true asset!