JRC Property Management

Experiencia fantástica: I recently moved into my new home managed by JRC Property Management, and my experience has been very positive. From the move-in process to settling in, everything was handled professionally and efficiently. Suzana and Lucky were especially helpful, responsive, and friendly. They made the transition smooth by answering my questions promptly and ensuring that everything in the apartment was ready and in good condition. Their attention to detail and willingness to assist made a big difference. I truly appreciate the professionalism and support from the JRC team. Thank you for making my move-in experience easy and welcoming. I would definitely recommend JRC Property Management to anyone looking for a well-managed and comfortable place to live

Experiencia fantástica: Had an extremely pleasant move-in process all thanks to Lucky and his wife. Every step of the way I was informed and I was never left waiting for any information. My first month after moving in has gone smoothly as well and even if there has been a problem it has been addressed in under 24 hours and it has never came back. The apartment was extremely clean upon move-in and I could not be more satisfied with my decision.

Experiencia fantástica: I’ve been renting with JRC for many years and my experience has been consistently positive.They take good care of their properties and work orders are always handled quickly. You can tell it is family run business because there is a level of care and consistency that you don’t see with other companies. I also appreciate the maintenance team. It is always the same crew. They are so friendly and trustworthy. I never have to worry about them coming in my apartment when I am not home. The property managers all been great over the years. Abel M has been especially great to work with. He is polite, approachable and quick to address any concerns. You can tell he genuinely takes pride in the property and has also added some thoughtful touches around the building, like decorative plants which brighten up the space a makes it feel homey. It is just nice to have someone present and attentive- it makes building feel well-managed and secure.

Experiencia fantástica: I’ve had a great experience living here and working with Megan. She’s kind, responsive, and always helpful whenever something comes up. Maintenance requests are handled quickly, and communication is clear and easy.

Experiencia fantástica: I recently rented an apartment through JRC. My manager Carolina Cueva was very supportive and accommodating throughout the process. She showed be multiple apartments until I decided on the right one for me. She is very patient and made the process easy for me as I work unusual hrs. JRC is lucky to have Carolina representing their company. I felt She went above and beyond for me. I am very grateful to her.

Experiencia fantástica: Working with Abel has been extremely helpful. His attentiveness to details and quick response times has made my experience at my property very great.

Experiencia fantástica: Carol made the move-in process smooth and stress-free. She was very clear with instructions, attentive to every detail, and always responded quickly to any questions. I truly appreciate her professionalism and continued support!!

Experiencia fantástica: I’ve had a great experience with JRC Property Management company. The building is consistently well maintained, and any time a repair is needed it’s handled quickly and efficiently. Maintenance requests are taken seriously and resolved without unnecessary delays, which really makes a difference day to day. A big part of what makes this place so well run is the onsite manager, Will. He’s responsive and friendly. It’s reassuring to have someone onsite who’s easy to communicate with and proactive about keeping the property in great shape. He takes our concerns seriously and does a great job as an onsite manager. Overall, this is a reliable, professional management company that does an excellent job taking care of both the building and the people who live here. Highly recommend.

Experiencia fantástica: I moved into my apartment building in 2020. I have the best apartment manager, Megan, Every time I need maintenance or I have a question, Megan is very prompt and solves all issues, she’s very caring and understanding. The apartment complex is very well kept up. If you’re looking for a place in Torrance, I totally recommend property manager, Megan.

Experiencia fantástica: I moved into my unit 4 months ago. The property is clean and maintained. My property manager, Pimjai, is friendly, responsive, and easy to work with. I'm very happy I chose this property to live in

Experiencia fantástica: I had a great experience renting this apartment, mainly thanks to Pimjai. She was very professional, responsive, and very helpful throughout the entire process. Any questions or concerns I had were addressed quickly, which made everything smooth and stress-free. I really appreciate their support and would recommend renting here.

Experiencia fantástica: Megan, the apt manager is very friendly and easy to communicate with. She’s always responsive, helpful, and quick to address any concerns. It’s been a positive experience overall:-)

Experiencia fantástica: This is my first apartment and the move in experience was great. The managers Mindy and Rafael helped me understand the application process and were communicative and welcoming.

Experiencia fantástica: My experience with Ladeene Apartments has been amazing. The approval and move-in process was a great experience with Megan as a supportive property manager. I would highly recommend this complex!

Experiencia negativa: I called this morning & spoke to the most rudest woman who answered the phone named Norma. I'm asking her to explain how the payments work and she kept on talking over me, extremely disrespectful. And just hangs up on my face after saying "thank you." Unprofessional!!

Experiencia fantástica: I had a great experience working with Pimjai! She was so welcoming, kind, and efficient which was greatly appreciated

Experiencia fantástica: Robert and his wife are extremely responsive and helpful as a property managers. Their attention to detail and clear communication made renting easy and stress-free.

Experiencia fantástica: Pimjai was a huge help in the process of securing the apt and moving in. She is very responsive and everything has been very smooth! She's a great person to have around.

Experiencia fantástica: I have been living in one of JRC apartments in Torrance for some years. Robert and his wife are great managers to communicate with. I am pleased to be living here.

Experiencia fantástica: Carol was very helpful in assisting me with the application process. She was consistent with her communication and going above and beyond getting me into the apartment I wanted. Her effort has gone far and above any other property manager I’ve dealt with.

Experiencia fantástica: I had a great application and moving-in experience with JRC. Carol is professional, kind thorough and knowledgeable! It's clear that JRC takes pride in the cleanliness and upkeep of their buildings. I feel proud to call my apartment my home!

Experiencia fantástica: Had a great time working with Lisa. She is very easy to talk to and knowledgeable about the properties. She is super kind and is quick at responding to questions. She also helped with correcting my application when I submitted it with errors. This was my first time getting an apartment and she made it as easy as can be.

Experiencia fantástica: Hello, I live at one of the apartment complexes on Maple Ave. The property manager here is fantastic and goes above and beyond to ensure tenants are safe and happy in their leased environments.

Experiencia fantástica: I’ve been living in this apartment complex for over a year now and it’s been such a pleasant experience! Excellent management with prompt friendly communication and keen attention to detail on overall maintenance. Great environment for everyone - singles, couples and even families. Would recommend this complex to anyone looking for a great apartment unit with spacious bedrooms.

Experiencia fantástica: The manager I worked with Pimjai is amazing, the apartments are great and the experience is second to none. Can not recommend working with the company and their properties enough. If you are looking for a place in or near El Segundo look no further than JRC Property Management

Experiencia fantástica: I have live under JRC property in Torrance and the manager, Marlene has made the process a breeze. She is very responsive when I have any inquiries & I really appreciate that.

Experiencia fantástica: Living at a JRC managed property has been a wonderful experience! The property grounds are always impeccably clean and they ensure that their units are well taken care of inside also. If I ever have a maintenance issue, they are handled promptly and professionally. I appreciate this type of care and you can tell that they take pride in their work. Communication with Pimjai, the property manager, is always clear and efficient and she is always very helpful. Thank you JRC for such a positive experience! :)

Experiencia fantástica: I had a great experience moving into my apartment with building manager Lisa! Upon move-in, Lisa walked me through the apartment to assess any previous damages and was extremely transparent throughout the paperwork process. The apartment complex is well-maintained and in a good location that is within walking distance from the beach, gyms, shopping, and restaurants. If I had to nitpick, I live in a first-floor apartment and can hear the upstairs neighbors walking around and muffled talking, but I accept that this is a function of apartment living. I have yet to hear any loud music, children screaming, etc, and have been living in the complex for about 2 months.

Experiencia fantástica: BEST apartment so far! The manager Lucky is so helpful and efficacy!!

Experiencia fantástica: I just moved into the JRC property in Redondo Beach and the manager, Lisa, has made the process a breeze. Lisa was very responsive when I inquired and has been very supportive throughout the application and move in process. I appreciate her transparency and guidance throughout the move-in. The unit was beautifully remodeled and the complex is very quiet and welcoming. Lisa even ensured one of my items was kept safe while I got help to get it upstairs. I am returning to the South Bay after being away for almost 18 years and I am grateful to call this place home.

Experiencia fantástica: I have been looking quite some time for an apartment near LAX and have viewed many without finding one, until I came across 732 W Imperial, managed by Pimjai/JRC management. The unit was competitively priced but more importantly, the interior was fresh, extremely clean and the complex impeccably kept. Pimjai, the apartment manager, was professional and helpful. She accommodated my very busy schedule and went above and beyond to assist me. My lease was a bit complicated, as I was moving in from Massachusetts, but she managed to pull it all together and make it work. She was a rock star! I'm moving in next week look forward to living here.

Experiencia fantástica: JRC has an excellent team that consistently maintains strong communication. If there was an issue, they are quick to troubleshoot and resolve it promptly. Their payment system is user-friendly and efficient. I highly recommend renting with JRC. My property manager, Will, is great and always responds to all my questions and concerns in a timely manner.

Experiencia fantástica: I just stumble upon our apartment and saw a posting about it. It was just near our old place and immediately set an appointment with Mindy and Rafael. They had their own scedule of viewing for the apartment but was very flexible with the time I asked. They were able to help answer all the questions that we asked about the apartment and as well as filling up the application form. When we got approved they were also able to assist us and educated us on everything we needed to know. They are very approachable and easy to communicate with if we have concerns and questions and with no doubt help you with a smile! Our building is well maintaned as well. Thank you very much Rafael and Mindy!

Experiencia fantástica: My husband and I are currently renting in the city of Torrance. The managers Rafael and Mindy Martinez are amazing. They are helpful. When I have problems here in the apartment Mindy comes as soon as she is available to check it out. As soon as a maintenance person is available they come (doesn’t take more than 2 days for the problem to be fixed) I have forgotten my keys from the apartment inside and Mindy goes out her way to come and open my apartment door. Mindy and Rafael are great managers!

Experiencia positiva: I’m currently renting and my little apartment is great. The workers are amazing and the property is safe. Property manager doesn’t care if you’re single with no kids she’ll ignore your texts about noise complaints and tell you straight up “kids will be kids” and will get offended if you tell her otherwise. Even though the child belts ear piecing screams all day and the tenants have the audacity to keep the doors and windows open all day. In addition to that I told her my neighbor recorded me with their cell phone in the dead of night with the flash on. She said “I’ll talk to the tenants around to see what they saw”… she’s not very good at articulating herself and or ignores you completely. Other than that the workers are great and the apartment is safe.

Experiencia fantástica: This is a great place to live in. Quiet and peaceful, great location. The building manager, Pimjai, is an amazing, energetic, polite, social, friendly and professional person.

Experiencia negativa: Their properties don’t have any security measures. Someone stole my car overnight out of their assigned parking lot. When I emailed them about the incident, I never heard back.

Experiencia fantástica: Can't say enough how great my building manager, Pimjai is! I moved to my home under JRC about a year ago, which was a seamless process thanks to Pimjai. She is consistent and supportive, and very quick to answer any questions and needs I have. As for my apartment building, it is excellently managed, with no major issues in-unit, as well as weekly exterior maintenance - it's clear that the building is prioritized and cared for! Overall I'm grateful to have found a home and neighborhood I love, with a professional and responsive team.

Experiencia fantástica: By far my favorite apartment complex that I have lived at! Very quiet neighborhood, great neighbors, and amazing onsite management.

Experiencia fantástica: We been in this apartment from a long time and had a good experiences . Marlin Ellis is our manager. She is professional and very helpful when we need her.

Experiencia fantástica: I love my new apartment in El Segundo. Pimjai, the property manager, is super nice and responds very fast to any questions or concerns.

Experiencia fantástica: My family and I have been tenants for JRC management since about 3 years. The property manager is wonderful. She makes sure to keep the property maintained and clean. She is caring and very prompt when we needed any help in regard to maintenance or any related inquiries.

Experiencia fantástica: My husband and I have lived at the Torrance location for almost 10 years now. Management is amazing and can’t be beat. Our manager Megan is kind, thoughtful, and is the most efficient manager I’ve had. She really listens when issues come up, and the turnaround time is so quick.

Experiencia fantástica: We have had a great experience at our South Torrance apartment with JRC. The pool and courtyard are well maintained, neighbors are nice and friendly and rent is reasonable. Our manager Megan is helpful and attentive. She is great at communicating and resolving issues. The maintenance staff are professional and quick. We have been here close to 3 years and are happy to stay. Would recommend to others looking for a place to rent!

Experiencia fantástica: Excellent service. Thank you for being so attentive and quick to respond whenever any issue comes up.

Experiencia fantástica: I love my apartment in El Segundo. Pimjai the property manager is great and responds very fast to any questions or concerns.

Experiencia fantástica: I just moved in. I needed to move closer to work and left a message at 8 apartments. Carol Cueva, the Apartment Manager for JRC Property Management, responded the next day and showed me the apartment immediately. The price was good, and the apartment was spectacular! So far, so Wonderful!..

Experiencia fantástica: Amazing people, I recommend them to everyone!

Experiencia fantástica: My family and I appreciate how bright, clean and modern JRC's units are. Those factors are what pushed us to settle with JRC twice since our first apartment search back in the Spring of 2021. The managers at the first location we lived at on Madison Street (Argentina & Robert) were always accommodating and friendly. We then moved into a two-bedroom unit in Nov 2022 on Ocean Ave. The apartment manager Marlen, along with her daughter Melissa, are also very accommodating, approachable and friendly. They take great care of the entire building and are very prompt in addressing the tenants' concerns.

Experiencia fantástica: Living at the apartment in Torrance JRC has been an great experience enhanced by the exceptional management team, Raphael and Mindy. Their professionalism and dedication to the residents are evident in every interaction. Whether it's addressing maintenance issues promptly or ensuring the common areas are well-kept, they consistently go above and beyond.

Experiencia fantástica: JRC made our experience from moving from out of state a smooth process JRC. My partner and I are very happy with the service thus far. The property manager is very friendly and made us feel welcomed from the moment we met her. We are super comfortable with the whole dynamic and especially comfortable with our living arrangement. Highly recommend JRC to anyone looking for a new home with great representation.

Experiencia fantástica: Just moved in a couple months ago and Marlen made the move in process easy. We got a tour, easily applied, and even heard back from her right away that we got accepted. Would recommend our apartment complex nice and clean!

Experiencia fantástica: Marlen Ellis, our apartment manager, has been consistently dependable, accommodating and very professional. She, including her whole family, are very warm and approachable. They treat the tenants like their own family. Her smile would instantly make you feel comfortable and she responds very quickly to any issues, showing her deep commitment to her job. She is definitely an asset of the company.

Experiencia fantástica: Sarah has be very professional, a great communicator and very responsive to our questions and requests. It’s been great as a tenant and if I had a property to rent, it would be great to have her represent it.

Experiencia fantástica: We love living here. Our apartment manager is very communicative and responds to maintenance requests or issues quickly.

Experiencia fantástica: Love my apartment in El Segundo. The process of setting up a tour to receiving my key was short and simple. Carol attended me the entire time, she was always professional and did not mind getting into detail when it came to any questions or concerns that I had. Very sweet, attentive, and always on time. Wonderful experience with JRC PM.

Experiencia fantástica: We have had a fantastic experience with JRC, particularly with Sarah K. Whenever we have any concerns or needs, she responds immediately and follows up until everything is taken care of. We've had repairs taken care of same day! Thanks to JRC and to Sarah K!

Experiencia fantástica: Been in my apartment for a year now. It’s nicely maintained and clean. The mangers Mindy and Rafael are a big help. They handle any issue and reply to questions fast. They are always available which makes it easy and smooth.

Experiencia fantástica: Our apartment complex in Torrance has been great to us within this first year of being tenants. It’s perfectly shaded with greenery, it’s clean & quiet. We definitely appreciate our managers, Mindy and Rafael. They attend to any issue in a timely matter. Even in passing, they greet you by name with a smile on their face. This building is definitely kept up by great hands who truly make an effort. Mindy & Rafael are the kindest people.

Experiencia fantástica: I’ve been a tenant for JRC Properties for about 6 months now and have had a great experience. Lucky and Suzanna have been wonderful managers and answer any of my needs or questions in a timely manner. The maintenance team has also been on top of any issues that arise. They do a great job of keeping the apartment complex clean and feeling safe. Definitely recommend them.

Experiencia fantástica: Nice, maintained apartments and building

Experiencia fantástica: I love my apartment and my apartment complex. 23910 Ladeene in Torrance is a wonderful place to live, and it's because of Megan Chandler, our Manager. Always available and very responsive, she handles issues and solves problems quickly and completely. More than that, she follows up to make sure the resolution is satisfactory. I have never had a more communicative, professional, and all around friendly and caring apartment manager. There are other places I can live that are less expensive but I am not going anywhere.

Experiencia fantástica: Pimjai’s professionalism and caring actions made the transaction of becoming a resident much easier! I would recommend JRC Properties to anyone !!!

Experiencia fantástica: Very happy with my move, it’s been 7 months and I couldn’t be happier. Part of that is Pim who has not only be kind and communicative but also extends that courtesy for my family who often visit me. The whole crew is responsive, professional, and they get things done. I couldn’t be more pleased with Pim and everyone else involved.

Experiencia fantástica: My experience with JRC PM has been positive since the beginning. Pimjai is very attentive and responsive when it has come to my tenant issues. She is a good soul and very kind in nature. I feel very taken care of and thankful as a tenant with JRC Property Management.

Experiencia fantástica: My move in process was very smooth. My application took some time, but Jenifer kept me updated throughout the entire process. She’s awesome! I love my apartment and I’m so glad I was able to move in.

Experiencia fantástica: It’s been a great experience! The unit is nice and Lucky is very attentive and easy to get a hold of when you have a question / issue.

Experiencia fantástica: The whole moving in process is satisfying. Managers Lucky and Suzana helped us go through the whole process as well as all the paperwork timely and efficiently. Well maintained apartment with friendly people living in. JRC property management is great~

Experiencia fantástica: The park is in front the Marina in Vancouver.

Experiencia fantástica: Pimjai, my property manager, was very helpful and responsive while finding the apartment I wanted. She has still been accommodating and was fantastic to work with!

Experiencia negativa: Rude, disorganized and borderline scammy management.

Experiencia fantástica: The on-site managers at the Sepulveda apartment, Rafael & Mindy, are very attentive and helpful, from the initial viewing, submitting rental applications, leasing, to any maintenance requests (so far requests have been taken care of extremely quickly, often on the same day). The property is well managed and maintained. Would recommend!

Experiencia fantástica: Lisa has made the leasing process so smooth. She is so easy to work with and answers all your questions timely. Anything you need, she’s there. I highly recommend leasing with JRC!

Experiencia fantástica: For the place that I was looking at the manager I was working with was Will. I gotta say he is amazing. The process was ridiculously simple and we didn’t have any problems at all. Any questions I presented to Will he gave me honest and truthful answers; he didn’t beat around the bush to try and “dodge” the question by not answering it (like some other managers I’ve spoken with when seeing other places). You can tell that Will takes his management seriously because the place that we were looking at is truly a beautiful place and now we are calling home thanks to Will. The attention to detail shows. Thank you for being our manager Will!

Experiencia fantástica: For my apartment viewing, it went really smooth. My contact was Pimjai M and she was amazing. She was very professional and helpful in any way she could. Was on time for the viewing and she helped me right away. Explained the ins and outs of the contract in great detail and answered any questions that I had. Overall very pleased with the experience I’ve had with the management and they have made me feel comfortable here. Living here for about 1 month and it has been fantastic. No issues has arrived but again Pimjai has made me feel like she would handle my situation or at the least guide me to what I should do. The place seems very well organized and happy with things as of right now.

Experiencia fantástica: Living in our townhome here for the past 2.5 months was awesome!! Will was easy to work with if we needed anything, the communication with him was great as well. Will always responded to calls or issues we had if needed. Overall great experience and was sad to leave our townhome.

Experiencia fantástica: Pimjai helped me move into what I can now call home! She was very helpful with the entire moving process by answering any questions. She was flexible with arranging meetings to turn in required documents for the property.

Experiencia fantástica: They provide you with not just an apartment but a comfortable, clean and cozy home. Great location and it is very well maintained. The manager at West Imperial Avenue, El Segundo is extremely helpful with quick responses. We will be forever grateful to her and JRC, great experience. Ronil and Shakti

Experiencia fantástica: I have only been at my new place for a few months and am extremely pleased with the property manager. She responds quickly to texts regarding repairs, is super helpful, takes the time to explain things and easily accessible. You can tell she loves her job! The customer service is amazing and like no other I’ve experienced in my years of being a renter….THANK YOU!

Experiencia fantástica: Went to an open house for a property that Mindy and Rafael Martinez manage in Torrance and both were wonderful to work with. I was fortunate enough to have been approved for the apartment and now that i am a tenant, Mindy and Rafael continue to be respectful, responsive and attentive. I feel very happy with my decision and Mindy and Rafael are a big reason for it. Thank you guys!

Experiencia positiva: Apartment in Torrance is clean, well maintained. The manager on-site is very helpful.

Experiencia fantástica: The apartment is clean and looks safe and the area is so accessible and convenient to live

Experiencia fantástica: An overall calm apartment complex. We are happy with our stay so far. The managers are very helpful and respectful.

Experiencia fantástica: Clean and neat property! The property manager, Pimjai, is always so helpful, kind and amazing!

Experiencia fantástica: I have lived at a JRC property for almost 2 years and property management has been extremely helpful and kind! Anytime we have an issue we can call the manager and she is so quick to help out. Carolyn, our property manager with JRC property has really made our experience at this apartment phenomenal!

Experiencia fantástica: Got my apartment in Torrance! JRC Property Management properties are well kept. My property manager Marlen makes sure that everything in the complex is clean and in order.

Experiencia fantástica: I’ve been continuously impressed with the quality of the apartment and the kindness of the managers. I really appreciate how quiet and clean the complex is. Happy to call this place home!

Experiencia fantástica: Moved to El Segundo about 5 months ago. Love my apartment building, it's nice, quiet, and cozy. The apartment manager is very friendly and helpful. Great experience with JRC, thus far!!

Experiencia fantástica: Great management company, always respond prompt and timely to issues. Manager Pimjai is so nice and helpful

Experiencia fantástica: Been living in Redondo Beach for close to a year now and definitely am glad I chose to move here. Lisa, our on site manager, is extremely helpful, friendly, and responsive. She has always been able to answer any questions and help with anything that comes up. The maintenance team is proactive and very responsive. Friendly neighbors and a great location too!

Experiencia fantástica: Lisa has been understanding, communicative, and amazing since we started renting about three months ago. She does a great job at communicating with residents, and I have enjoyed renting with jrc so far!

Experiencia fantástica: Carol was an amazing property manager who always returned my calls and dealt with my service requests right away. She took her time and explained every aspect of my lease very patiently and methodically, there were never any surprises. JRC also kept very good records and they were able to give me a complete and comprehensive form detailing my payment history when I asked for it. They were also very fair with my security deposit, I got way more back than I thought I was going to get tbh. I didn't realize how good of an operation JRC is running until I had to deal other mediocre property managers.

Experiencia fantástica: My family and I have lived in our apartment for 3 years now. Neighbors are friendly and very respectful. The JRC management team and maintenance staff are very polite and responsive. The property is very well maintained on a weekly basis, landscaping upkeep, and always kept clean. Great quiet location near shops, and parks. In the so desired Torrance Unified School District. We have always been very pleased with the professionalism and common courtesy we have received by management, both Rafael and Mindy as well as their repair team. Mindy is quick in response to texts and in putting in orders for any repairs needed. Both Rafael and Mindy are very professional and they make a great management team at our property. Very pleased with how well managed it is.

Experiencia fantástica: My boyfriend and I moved into a JRC apartment complex last month and we’ve been very happy so far. The complex is quiet at night, the laundry room is tidy and well maintained, and the manager, Megan, has been super helpful and responsive with any questions we’ve had.

Experiencia fantástica: I had only good experience living in JRC's building apartment in El Segundo. It was very clean, quiet, well-maintained and appealing to the eye. Aleks was an awesome property manager, always kind and responsive. The other tenants are also nice people who have lived there for years so they make good neighbors. Their rents are actually lower compared to similar places, but the quality is good. I personally was very satisfied living there.

Experiencia fantástica: Our apartment manager, Lisa, makes sure living here is enjoyable. She is quick to respond to every apartment related need/request. She is attentive, kind, and professional. Thanks to her I feel I made a great decision to live in one of the buildings she manages.

Experiencia fantástica: Marlen is kind, helpful, informative, and communicative. My new community is quiet and well maintained. I’m glad I get to call this place home.

Experiencia fantástica: We have been living in this apartment building located in the city of torrance for a long time and the managers Mindy and Rafael Martinez are very kind and act fast when we have any problem they are always available

Experiencia fantástica: Jenifer our property manager has been great to us. Takes cares of any situation in a timely manner and keeps you in the loop throughout the process.

Experiencia fantástica: I have been living at the same location for about 4 years now. I absolutely love my Property Managers Mindy & Rafael Martinez. There have been several instances which were deemed an emergency (fire alarm was beeping, toilet plumbing had a sprung a leak, shower was clogged). Both Mindy & Rafael were super responsive and attended to the matters instantly. They assured me that it was no problem for me to bother them, despite the time, and all issues are resolved within the hour! For other non-urgent issues, they took no more than 24 hours to resolve my needs. They provide a comfortable, cozy, and inclusive atmosphere for ALL tenants. I have never had any issues with my apartment, my property managers, or with the company. I love living here and have even recommended it to other friends and colleagues. I also really love that they are family oriented and welcome all families.