Mayfair Property Management of Fort Lauderdale

500 NE 13th St
33304, Fort Lauderdale
+1954-779-6053

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Fort Lauderdale property management company specializing in management of apartment buildings, multifamily properties, and single family home portfolios. Investor owned and operated, we understand the unique needs of professional real estate investors. Put our local market experience, team, and systems to work for you today.

Nuestro comentario desde Agencias Inmobiliarias sobre Mayfair Property Management of Fort Lauderdale:

Mayfair Property Management de Fort Lauderdale es conocida por su excepcional servicio al cliente y su dedicación a hacer del proceso de alquiler algo fluido y eficiente. Según numerosas reseñas positivas, los clientes aprecian la rapidez de respuesta, la atención al detalle y la amabilidad del equipo. Muchos arrendatarios primerizos han destacado el apoyo recibido de miembros del personal como Oshin y JP, quienes hicieron todo lo posible para garantizar una transición sin problemas hacia sus nuevos hogares.

A continuación, se presentan algunos puntos clave sobre Mayfair Property Management:

  • Equipo Responsivo y Conocedor: Los clientes suelen elogiar la rapidez en las respuestas del personal y su compromiso para entender sus necesidades.
  • Proceso de Solicitud Sin Complicaciones: El proceso de solicitud se describe con frecuencia como claro y eficiente, y muchos arrendatarios comparten sus experiencias de aprobación rápida.
  • Enfoque en la Satisfacción del Cliente: Se destaca la atención al detalle y el seguimiento del equipo, ayudando a resolver cualquier problema de mantenimiento de manera rápida y profesional.
  • Enfoque en la Comunidad: Los residentes a menudo se sienten bienvenidos y parte de una comunidad solidaria, gracias a los esfuerzos del equipo por hacer que todos se sientan como en casa.

Si bien hay preocupaciones ocasionales sobre la transparencia en los procesos de aplicación y las condiciones de las propiedades, el compromiso de la compañía con el servicio al cliente y la satisfacción de la comunidad eclipsa en gran medida estos problemas. En general, Mayfair Property Management es una opción preferida para quienes buscan una experiencia de gestión de propiedades confiable y amigable en Fort Lauderdale.

Mayfair Property Management of Fort Lauderdale: Opiniones

4.2/5 (200 Opiniones)
Cornetta Carter Publicada en Google 2 months ago

Experiencia fantástica: Love everything, fast process everything went great the process was easy and fast everything was straight forward

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for your wonderful feedback! We’re so happy to hear that the process was smooth, fast, and straightforward for you. Our team at Mayfair Property Management works hard to make the rental experience as simple and efficient as possible.

We truly appreciate you taking the time to share your experience!

Kiante Slocum Publicada en Google 2 months ago

Experiencia fantástica: The agents are very responsive and knowledgeable. I appreciate how swift and simple they’ve made this process for me. Oshin and Daniela seemed very eager to help and understood how important this transition was to me.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for your kind words! We’re so glad to hear that the process felt swift and simple for you. At Mayfair Property Management, we work hard to make every transition as smooth as possible.

We’ll be sure to share your feedback with Oshin and Daniela, they’ll be happy to know their support made a difference. We truly appreciate your trust in our team!

LifeWithABarbie Publicada en Google 2 months ago

Experiencia fantástica: As a first time renter 10/10 Very Helpful, Understanding, & Patient the best team to work with!! Highly recommend:) Oshin is the best & helped us with all of our concerns ❤️

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your wonderful review and for trusting us as first-time renters, that means a lot to our team.

We’re so happy to hear that you felt supported, understood, and guided throughout the process. Renting for the first time can feel overwhelming, and our goal is always to make it smooth and stress-free.

Oshin will be so glad to know her help made a difference. We truly appreciate your recommendation and are here for you anytime you need us.

Welcome to your new place!

Carla Johnson Publicada en Google 2 months ago

Experiencia fantástica: I was searching for a rental apartment for my daughter and came across Mayfairre property and the name of the realtor was JP. I called JP and explained what I was looking for and he assisted me through the whole process from the beginning to end such a very pleasant well mannered person who works very hard and diligently to get you approved and that is just what he did for my daughter. Oh and I don’t want to forget Alison who works with JP who also helped in the process she was very efficient team work is what it’s all about. Thank you JP and Alison

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words and for trusting Mayfair Property Management during such an important moment for your daughter.

We’re truly happy to hear that JP provided clear guidance and dedicated support from start to finish. Helping families find the right place with confidence is always our goal. We’re also glad Alison’s efficiency and teamwork made the experience even smoother.

JP and Alison will be so encouraged to read this. We appreciate you taking the time to share your experience, and we’re always here if you or your daughter need anything in the future.

Managed with Care, Grown with Trust.

Jaqueline Brown Publicada en Google 3 months ago

Experiencia fantástica: Juan Pablo is the coolest patient and caring person he took time to show us the available properties they had and gave us great advice and a listening ear to what we were looking for I gladly can recommend him to anyone who needs his assistance in acquiring a property

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words and for taking the time to share your experience!

We’re truly happy to hear that Juan Pablo provided such a patient, caring, and attentive service. Taking the time to listen, understand your needs, and offer thoughtful guidance is exactly the experience we strive to deliver.

Your recommendation means a lot to us. If you ever need anything in the future, our team is always here to help.

Kerry Segal Publicada en Google 3 months ago

Experiencia positiva: Oshin and JP were both very thorough and accommodating during our apartment search. Highly recommended. Although the initial assigned property manager was completely non-responsive, the subsequent property manager was significantly better and managed to resolve the issues we were having. All worked out in the long run.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for sharing your experience with us.
We truly appreciate your kind words about Oshin and JP, and we’re glad they were able to support you throughout your apartment search. Regarding the timing, some steps required coordination and confirmations to ensure everything was aligned with your preferences and expectations. Our team remained actively involved throughout the process to deliver exactly what was promised.
We’re happy to say that everything was successfully completed, and we’re grateful for your patience and trust. Your feedback helps us continue improving the experience we provide to our residents.

Valerii Nozhkin Publicada en Google 3 months ago

Experiencia fantástica: Thank you Juan, Mayfair Property Management for your cooperation and high level customer service ✅

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words!
On behalf of the Mayfair Property Management team, we truly appreciate your feedback. We’re glad to hear that Juan’s cooperation and high level of customer service made a positive difference. We’ll be sure to share your message with him. Thank you for trusting us!

Patricia Lopes Publicada en Google 3 months ago

Experiencia fantástica: I was very happy to rent my new home through this company. I received excellent service from all the employees, and I would like to highlight Oshin, the representative I spoke with the most, who is a very attentive and helpful person in all aspects. My process was very quick from start to finish, always maintaining high quality and harmony at every stage. ☺️

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind review!
On behalf of our entire team, we truly appreciate your trust and your wonderful feedback. We’re delighted to hear that your rental process was smooth, quick, and met your expectations from start to finish. We will be sure to share your kind words with Oshin, she will be thrilled to know her attentiveness and support made a positive impact.
We wish you all the best in your new home!

Charlene Lebrun Publicada en Google 3 months ago

Experiencia fantástica: Oshin and Heidy made my move in process super quick and smooth! This company is amazing if youre looking for a quick move in and a place that really feels like HOME they worked with me and made the process feel like not only was I a future tenant but a friend. if youre looking for a good company to work with honestly look no further

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Oshin and Heidy made your move-in process quick and smooth. Our goal is always to make every future resident feel supported, welcomed, and cared for from day one, not just as a tenant, but as part of our community.

We truly appreciate your kind words and trust in our team. Welcome, we’re so happy to have you with us!

Justin Moon Publicada en Google 3 months ago

Experiencia fantástica: Highly recommend their services, easy to work with !!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you, Justin! We appreciate the recommendation and truly enjoy working with you too. It’s been great collaborating together.

Robert Alvarez Publicada en Google 4 months ago

Experiencia fantástica: I want to express my sincere gratitude and give five stars to Fraido Soto's company. They also did an excellent job on the apartment bathroom. Thanks to the Maife offices; they were very quick and attentive, but I 100% recommend Fraido Soto's company; they did an excellent job: fast and clean.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind review and for taking the time to share your experience.

We’re very happy to hear that you were satisfied with the bathroom work and with our team’s service. We truly appreciate your recommendation of Fraido Soto’s company, and we’ll be sure to share your positive feedback with them as well.

Thank you again for choosing Mayfair Property Management. We’re always here if you need anything.

— Mayfair Property Management Team

Patrice Bonamy-ebanks Publicada en Google 4 months ago

Experiencia fantástica: I love the location. And the maintenance department gets the work done in a timely manner .

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for your kind feedback! We’re glad to hear you’re enjoying the location and that our maintenance team has been responsive. We truly appreciate you taking the time to share your experience.

Lasandra Bradley Publicada en Google 4 months ago

Experiencia fantástica: My staying here at mayfair is wonderful the neighbors are really, really nice and the grounds is spectacular. I love this place, Thank You Mayfair Property Management keep up the good work

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We’re very happy to hear that you’re enjoying your experience and that the community and grounds have made a positive impression.

We truly appreciate you taking the time to share this and for being part of the Mayfair Property Management community.

Tnyaa Simmons Publicada en Google 4 months ago

Experiencia fantástica: I really loved the team I got to work with! They helped me out with any questions and very knowledgeable. Melanie and Daniela were very sweet and made feel very comfortable going through the process. Highly recommend working with them.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We’re really glad to hear that you had a great experience with our team. Melanie and Daniela will be happy to know they made you feel comfortable and supported throughout the process.

We truly appreciate the recommendation and thank you for trusting Mayfair Property Management.

Meloco FF Publicada en Google 5 months ago

Experiencia negativa: I have never been so disrespected. I am a professional, and I handle things professionally. We had an agreement, and I clearly understood the terms. I checked in well in advance and waited in the office for over an hour, only to be told that the place had already been rented. Completely unprofessional and dishonest.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have felt.

For clarity, all applications at Mayfair follow the same process: once an application is reviewed, our team sends a follow-up with the next steps. We do not schedule in-person visits to our office unless they are arranged in advance. In this case, no office appointment was set, and we were still reviewing multiple applications for the property.

We truly strive to be transparent and fair with every applicant, and we regret that there was any misunderstanding. If you would like to discuss this further or need clarification on our application procedures, we are more than happy to assist you. Please feel free to contact us at [email protected] or (954) 779-6053.

Julie Law (Lawgodess) Publicada en Google 6 months ago

Experiencia fantástica: Had a wonderful experience with JP assisting my son and his girlfriend rent an apartment. JP was always available to answer my questions at anytime and worked with my son to get him the apartment he wanted. The process was very smooth all throughout. Highly recommend.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that JP was able to support your son and his girlfriend throughout the process and make everything smooth and easy. Our team works hard to be available and helpful every step of the way, and knowing you felt that means a lot to us.

We truly appreciate the recommendation. Welcome to the Mayfair community!

Mathias Publicada en Google 6 months ago

Experiencia fantástica: Mayfair property management has been very forthcoming very quick with their responses. Their unit looks very nice well kept and easy to get in contact with looking for a continuing renting with Mayfair.Thank you JP for your help and your team is wonderful

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for sharing your experience! We’re glad to hear that the process has been smooth and that you found the unit well-maintained and easy to access. We’ll be sure to pass your kind words along to JP and the team, they’ll appreciate it. We look forward to continuing to assist you and are here whenever you need support. Thanks again for choosing Mayfair Property Management!

Shantania Feggett, BSN, RN Publicada en Google 6 months ago

Experiencia negativa: DO NOT move with “MAYFAIR PROPERTY” if you do they will KEEP your security deposit regardless of the condition. ((when Cruise Property management gave my account to Mayfair I knew I was in trouble)……I left this place in Top shape. I had inspection not even 30 days before moving out two inspections at that. they looked at my place didn’t say anything about water, leaks or water damage yes they did have a termite problem so I guess that’s my fault , but soon as I move out, not even 30 days later they find all these new things they say it’s a faucet a faucet doesn’t cost $2000 at most $150 and that’s for a high-end faucet a kitchen cabinet doesn’t cost my whole deposit. They kept all of my money when I left the place in great condition..I placed the photo of the ceiling leak And the termites.. DO YALL SEE THE DAMAGE IN THE PHOTOS WORTH $1600, Do you guys see the place how does it look? like I damage this place after taking my security deposit they say I owe them. This is how south Florida treat their Registered nurses don’t travel down here in Florida as a nurse renting our place

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Shantania,

We’re sorry to hear about your frustration. After your move-out inspection, our team found several damages beyond normal wear and tear, such as a broken faucet, cabinet water damage, and wall repainting. Photos and detailed documentation were sent to you by email for full transparency.

We refund the full security deposit when the property is returned in proper condition. If you have any questions or would like further clarification, please reply directly to the email we sent you.

— Mayfair Property Management Team

Fernando Capetillo Publicada en Google 6 months ago

Experiencia fantástica: Juan Pablo and Nicole were very professional and attentive to my needs.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We’re happy to hear that Juan Pablo and Nicole provided professional and attentive service. At Mayfair, we work hard to make every experience smooth and positive, and feedback like yours inspires us to keep going the extra mile. We truly appreciate you being part of our community!

philipneisess Publicada en Google 6 months ago

Experiencia fantástica: I needed an apartment in July and found Mayfair, Oshin made my process to apply easy by going above and beyond even when I was having issues filling out the paperwork on my mobile device, she sat through a long call with me asking me the questions and filling them out for me even when she had a cough and was feeling under the weather. I have also been scammed while apartment hunting before and Oshin at every turn showed me Mayfair is the real deal while being very patient with me and never making me feel any pressure or silly for needing evidence, She has always been quick and responsive while being kind, personable and professional. I have nothing but good things to say, thank you Oshin you have made Mayfair a community im proud to be apart of. ❤️

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for sharing your experience and for trusting Mayfair! We’re truly happy to know that Oshin was able to support you every step of the way, especially during a stressful moment in your apartment search. Your peace of mind matters to us, and going above and beyond so you feel informed, safe, and cared for is exactly what we strive for.

We’re grateful to have you as part of the Mayfair community, and we’ll make sure to share your kind words with Oshin, she will be thrilled to hear this. ❤️
Welcome home, and thank you for choosing Mayfair Property Management!

Adreanna Days Publicada en Google 7 months ago

Experiencia fantástica: What I love about Mayfair the most is how they communicate!! Very fast informative and also friendly service ! 10/10

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much, Adreanna! We truly appreciate your kind words. Our team takes pride in providing clear, fast, and friendly communication to make your experience as smooth as possible. We’re so glad to know it’s making a difference. Thank you for being part of the Mayfair community!

Eric Pullen Publicada en Google 7 months ago

Experiencia fantástica: Nice property. Great customer service.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We’re glad to hear you’re enjoying the property and had a great experience with our team. Your feedback means a lot to us!

Tania Diaz Publicada en Google 7 months ago

Experiencia fantástica: JP was amazing! He helped us find the perfect home that truly fit our needs. He answered every question — no matter the day or time — and made the whole process easy and enjoyable. Besides being a great realtor, he’s also a genuinely great person!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you, Tania, for such a wonderful review! We’re so glad to hear that JP was able to help you find the perfect place and make the process smooth and enjoyable. Your kind words mean a lot, and we’re grateful for the opportunity to serve you.

Destiny Publicada en Google 7 months ago

Experiencia negativa: The camera footage is only half of the problem. As soon as you open lite door crack smell in your face. This was the worst place I ever lived. The management company does not care at allll and they stole my deposit after I cleaned the entire apartment with no damages. Stay way from Mayfair they’re terrible!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Destiny, we’re sorry to hear about your experience and understand how frustrating this must feel. We’d like to clarify that move-out deposits are never withheld without documentation and are based strictly on the unit’s condition at the time of inspection.

We take property conditions and resident concerns seriously, and we regret if you felt otherwise during your stay. We’d be happy to review your move-out file with you directly, please reach us at (954) 779-6053 so we can go over the details.

We appreciate your feedback as it helps us continue to improve.

—Mayfair Property Management

Krystal Castillo Publicada en Google 7 months ago

Experiencia negativa: Worst place you could possibly imagine even renting from. It's funny, they even blocked leaving reviews from how many bad ones there were. Where to begin, new staff every other month, can't get anyone on the phone. They charge ridiculous fees for how run down and neglected the properties are. I had a studio, no windows beside the bathroom. Termite infestation like you wouldn't believe, there were roaches when I first moved, I cleaned so they never came back. The materials used for appliances are cheap and break easily. The paint is crap. They charged me $700 out of my deposit for a dollar store paint job on a 300sqft studio, and dollar store materials that break easy, a cleaning fee even when we cleaned and emptied everything out. Only ONE coin washer and dryer for each two story building 10 units each floor mind you. The propeety managers only care about who's parking where and never address property concerns. Best thing I could have ever done was LEAVE!!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Krystal, thank you for sharing your feedback. We’re truly sorry to hear you left with this impression, as our goal is always to provide a positive experience for our residents.

To clarify a few points:

Our team has remained consistent, and in the past quarter we’ve been focused on making in-house improvements to better serve our residents.

The pest concerns you mentioned were addressed during your tenancy and have since been resolved.

Regarding the deposit, all charges are based on the unit’s condition at move-out and are fully documented. The amount referenced in your review does not match our records, but we’d be glad to review this further with you.

We appreciate your input as it helps us continue improving. Please feel free to reach us directly at (954) 779-6053 so we can address your concerns in more detail.

—Mayfair Property Management

Tamika Miller Publicada en Google 10 months ago

Experiencia fantástica: The Mayfairre Property Management Team are awesome! Each team member is courteous, professional, and knowledgeable. The process from application to move-in was highly informative, easy, and efficient. I highly recommend them for anyone apartment shopping in South Florida!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thanks for the review! We're thrilled you're happy with our service. Thanks for choosing us!

- Mayfair Property Management

Geraldine Nazario Publicada en Google 10 months ago

Experiencia negativa: At first, this property management team seemed helpful while assisting my family and me in searching for an apartment. However, it quickly became clear that they were making unfair implications based on who we are and our situation. When I spoke up about it, they tried to backtrack, but the damage was already done. We were shown a unit we liked, but had concerns about the high security deposit—especially considering the neighborhood and the fact that we receive housing assistance. At first, they were eager to work with us and even offered to lower the price to push the rental. But once they sensed we were hesitant or not easily pressured, they suddenly sent a rejection letter out of nowhere. The only thing I regret is paying the 75 to 100 dollar application fee. Oh well, I'm put of 150 dollars. It felt like a bait-and-switch, and overall, the experience was unprofessional and disappointing. I would not recommend this business to anyone searching for a rental. Be cautious—they do not operate with integrity. Update: I thought I had a picture for proof since I am being treated as if I lied.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Geraldine,
Thank you for sharing your experience—we're truly sorry to hear that it felt disappointing. After reviewing your application, we want to clarify that it was not rejected. It was temporarily put on hold due to the move-in date being further out than what the property owner was looking for at the time. Your application is still active, and we’d genuinely love the opportunity to work with you if something aligns soon.
We’re also sorry for any impression that felt unfair or unprofessional—that’s never our intention. We take your feedback seriously and will continue working to ensure every applicant feels respected and informed throughout the process.
If you're open to it, we’d be happy to reconnect and assist you further.
—The Mayfair Team

Hélène Fournier Publicada en Google 10 months ago

Experiencia fantástica: Oshin was professional and knowledgeable and made the process painless. Thanks again

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Hélène,
We’re so glad to hear everything went smoothly! Oshin truly cares about making things easy and clear for our clients, and your feedback means a lot. Thanks for taking the time to share your experience — we really appreciate it!

—The Mayfair Team

Brad Lowrey Publicada en Google 11 months ago

Experiencia fantástica: I was looking for a new apartment and a very short notice. I was able to come check out the apartment the very next day amazing staff, and very helpful and accommodating. They showed me multiple apartments and walked me through the whole property very thoroughly. Highly recommended thank you!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Brad,
Thank you so much for your kind words! We're so glad we could assist you on short notice and help you find the right place. Our team takes pride in being thorough, accommodating, and making the process as smooth as possible. We're grateful for your recommendation and wish you all the best in your new home!

— The Mayfair Team

eva ricard Publicada en Google 1 year ago

Experiencia fantástica: I moved to Florida from Denver about 5 years ago 4 of those years I lived at a Mayfair property in Hollywood. I've been nothing but impressed with them. I've had no problems with them whatsoever. They always handle everything in a timely manner and efficiently I highly recommend making Mayfair properties for your next rental move-in

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Eva,
Thank you so much for your kind words! It truly means a lot to us that you chose to stay with Mayfair for so many years. We're happy to hear that you felt supported and well taken care of during your time at our Hollywood property. Knowing you had a smooth and positive experience is exactly what we strive for. Wishing you all the best in your next chapter, and thank you again for recommending us!

—The Mayfair Team

TeeJay Publicada en Google 1 year ago

Experiencia fantástica: I can honestly say that I enjoyed working with this company. I found a place I loved, was helped every step along the way. Oshin was the representative that stood out the most because I can definitely say she went above and beyond with helping me get into the place I wanted. She was very committed and kept me updated with everything. From phone to text I always felt like I was very important. I definitely would recommend this company and would use this company before any other. Thank you again- Lillie

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Lillie,
Thank you so much for your kind words! We're thrilled to hear that you found a place you loved and felt supported every step of the way. Oshin will be so happy to know her dedication made such a difference—she truly cares about each person she helps. We appreciate your recommendation and are grateful you chose us. It was a pleasure working with you, and we’d be honored to assist you again in the future!

Shakura Fitchett Publicada en Google 1 year ago

Experiencia negativa: I moved in February 1 they were working on my unit all the way to April 15 This company tried to put fault on the HOA for not getting things fixed in my unit at a timely matter. I also had to pay out of my pocket for hotels daycare’s, and also replace what their vendors broke. I was told by the property manager’s boss Dominic to send my receipts to him and he will get it handled nothing was handled. They came to my house April 22. I have all the receipts, screenshots and records with a piece of paper for me to sign stating that they always give it to everyone when they have these type of situations reading the letter I decided I would not be signing this letter is something that they came up with to cover their own ass but you would think the right thing to do would to be refund my money or even credit to my account like they were supposed to this is supposed to get done on 23 April. It is May 2. I text the property manager‘s boss, who stated I did not receive my money as they stated on the 22nd when they were in my house because I did not sign the paper that they wanted me to sign. What law says I have to sign this paper before I get my money. Will be posting the texts and videos.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Shakura,

Thank you for sharing your experience. We’re genuinely sorry for the frustration and delays you experienced during the initial move-in process.

We want to clarify that at no point did we state you would not receive your reimbursement. Our team, including Dominik, remained in communication with you throughout the process—even after hours and on weekends—to work toward a resolution. The waiver we provided is standard practice in situations where reimbursements are issued, and it was never intended to prevent payment, only to help streamline the process.

You shared with us that you needed to review the waiver with your attorney. While we respected that, the delay in signing did affect the timing of the refund. As of May 2nd, the reimbursement has been approved and processed, as confirmed by Dominik.

We sincerely hope this brings closure to the matter, and we appreciate your patience. If there’s anything further you'd like to discuss, we're here to help.

Sincerely,
Mayfair Property Management

Nelysa Ventura Publicada en Google 1 year ago

Experiencia fantástica: Thank you Oshin and Gisell for helping find my new home with a swift! Remarkable service from the start!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We're thrilled to hear that Oshin and Gisell were able to help you find your new place so quickly. Welcome to your new place!

Sara Mari Publicada en Google 1 year ago

Experiencia negativa: Edit/update to review. Originally I put them at a 2 star review but due to their super condescending response, I am downgrading it to a 1. “We’re sport you feel that way.” - it’s facts, not a feeling. Your innocence in rent hikes and giving a 15 day notice for a $350 increase when we are required to give 60/30 day notices on vacating OR it’s considered breaking the lease and could compromise any ability to rent in the future, SHOULD BE A CRIME. dont rent from these people. Clearly they suck and don’t care. Hahaha. It’s also interesting how their review overall has gone up since getting shitty reviews. Smells like fluff, padding, fake reviews. Be safe folks and make this your last resort for renting in soflo. This property company is probably like all others in South Florida, overpriced, driven by its investment group, and scammers of your hard earned money. I rented at my building for 4 years - that they took over 6 months after I arrived, raised my rent $350 and told me I had 15 days to pay or I would be kicked out - the property has increasingly become more dilapidated to the tune of "we are gonna let it fall apart so we can hawk the space for major profit. They are a company that doesn't care about anything but the bottom line, property/people. Glad I don't rent with them anymore. PASS.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

We’re sorry to hear that you feel this way. Our goal is always to manage properties responsibly while balancing the needs of both residents and property owners. Rent adjustments are based on market conditions, and we strive to communicate any changes as clearly as possible. We appreciate your time as a resident and wish you the best moving forward.

Jasmin Moore Publicada en Google 1 year ago

Experiencia fantástica: Oshin was super nice and helpful! She turn my experience with Mayfair around for the good and went above to help me find a place for me and my daughter .

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for sharing your experience! We're so happy to hear that Oshin was able to make a positive difference and help you find the perfect place for you and your daughter. We'll be sure to pass along your kind words to her. Wishing you all the best in your new home! ✨

Brown Nessa Publicada en Google 1 year ago

Experiencia fantástica: Hello as a tenant of Mayfair Property I want to let you guys know that they are the best And not to mention the Property Manager Exel he's worth it all he is the best I can call on him for anything and there's never a problem or issue with him u guy's choose some of the best for the Property and Exel is definitely one of them Mayfair thanks keep up the good work EXEL

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a great experience with Mayfair and that Exel has been so helpful. We’re lucky to have him on our team! Your kind words mean a lot to us, and we truly appreciate you being a part of our community.

Areli Diaz Publicada en Google 1 year ago

Experiencia fantástica: Excellent service! Thank you Melanie for everything!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for the 5-star rating! ⭐ We appreciate your support!

Juan Pablo Publicada en Google 1 year ago

Experiencia fantástica: good company/ highly recommend/ fantastic work

MegaKarito10 Miranda Publicada en Google 1 year ago

Experiencia fantástica: Thank u for your support Berna

Simply _ Soul Publicada en Google 1 year ago

Experiencia fantástica: Thank You very much Giselle Canales for your Excellent service.

Silvana Olano Altamirano Publicada en Google 1 year ago

Experiencia fantástica: Excellent company to find a place to live in Florida, I highly recommend Melanie’s support

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for your recommendation! We're glad to hear that Melanie provided you with great support in finding a place. Our team is always here to help make the process smooth and stress-free. Welcome to your new place!

Princess Smith Publicada en Google 1 year ago

Experiencia fantástica: My experience with Mayfair property management was great ! Oshin assisted me with my apartment search and was very helpful and informative the entire time . I really appreciate the great customer service and support .

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for sharing your experience! We're so glad to hear that Oshin provided helpful and informative support throughout your apartment search. Our team is committed to delivering great customer service, and we truly appreciate your kind words. Welcome to your new place!

Hector Eduardo Rondon Rodriguez Publicada en Google 1 year ago

Experiencia fantástica: Wonderful an great service GC is the best one

Michael Thomas Publicada en Google 1 year ago

Experiencia fantástica: Great staff friendly understanding and fast response. Best company I have rented from by far. They maintain the property very well

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience with our team. Providing excellent service and well-maintained properties is our top priority. We're always here to help!

Antonette Washington Publicada en Google 1 year ago

Experiencia positiva: Dario is the go to guy for any issues with payments. He is easy to reach and always has an answer.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you! We’re glad to hear Dario has been a reliable resource for your payment needs. Providing clear and responsive support is our priority!

Kamera Stone Publicada en Google 1 year ago

Experiencia fantástica: Oshin has been the best in our property search. Always so kind, and happy to answer any questions I had. We will be moving in next week, and the process was so simple, and straightforward. Cynthia has been a pleasure as well. The customer service of Mayfair is truly top tier. We know we will be in good hands, and are looking forward to our move!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We're thrilled to hear that Oshin and Cynthia made your experience smooth and enjoyable. Welcome to your new place—we're here for you every step of the way!

Freddy Alcarraz Publicada en Google 1 year ago

Experiencia fantástica: Good company, smooth process and great attention from Melanie, she solved all my inquiries, totally recommended!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

We appreciate your kind words! Glad to hear Melanie provided great support! Thanks for recommending us.

Gabriela Curay Díaz Publicada en Google 1 year ago

Experiencia fantástica: I highly recommend this company if you want to find your ideal place to live in Florida. Even more so with Melanie's help. She is super friendly and willing to help with any questions you may have.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your recommendation! We're glad we could help you find the perfect place, and Melanie truly appreciates your kind words!

Juan Rivera Publicada en Google 1 year ago

Experiencia fantástica: Great service from GC! Thank you so much!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you! We're happy to hear that. GC appreciates your support!

Juanpa Pe Publicada en Google 1 year ago

Experiencia fantástica: This company really cares about the tenants’ happiness

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for your wonderful review! We truly care about our tenants' happiness and are committed to providing the best experience possible. Your feedback means a lot to us!

Chanel Green Publicada en Google 1 year ago

Experiencia fantástica: I had a great experience. They helped me out with getting a beautiful apartment just move to Florida from Pennsylvania

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Welcome to Florida! ☀️ We're so glad we could help you find a beautiful apartment and make your move from Pennsylvania a little easier. Wishing you all the best in your new place—if you ever need anything, we're here for you!

Wolna Odige Publicada en Google 1 year ago

Experiencia fantástica: My experience was very great , fast approval and they really help you witting the process, specially Oshin , Dario and of course Clarence , from the beginning to the end Oshin was there for me

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you for sharing your experience! We're so glad to hear that Oshin, Dario, and Clarence were there for you throughout the process. Fast and helpful service is what we strive for! If you ever need anything, don’t hesitate to reach out!

The smok3 OUT Publicada en Google 1 year ago

Experiencia fantástica: Love our New place!! The staff is also great and communicate very well. Everything you need to know is expressed upfront and they provide multiple Payment options. Thank you, Mayfair for giving my husband and I an opportunity to Have a new home. Still unpacking lol!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you so much for your kind words! We're thrilled to hear that you and your husband are enjoying your new place and that our communication and payment options have been helpful. We’re here for you every step of the way, and we wish you an easy and fun unpacking process! Welcome to the Mayfair family!

Carrie Perez Publicada en Google 1 year ago

Experiencia fantástica: I have been living here for about 2 months now and the staff is wonderful Dominik, Claudia and Carlos! I had a few things that had to be fixed and they fixed it right away. I definitely recommend Mayfair property for your next apartment move!! I love my apartment it is great and the neighborhood is very quiet!

Lawren Marrero Publicada en Google 1 year ago

Experiencia fantástica: Wayne Freeman with Mayfair Property Management is knowledgeable, a great communicator and has been all around helpful throughout the rental process.

Felicia Fraser Publicada en Google 1 year ago

Experiencia fantástica: Beto helped me and my partner through the apartment hunting process. He made this so much easier and was the sweetest person throughout it all. I would definitely recommend him for anyone going through this process. Mayfair has been an amazing management company for us with affordable apartments and a smooth process along with being very detailed.

Hunter Jenkins Publicada en Google 2 years ago

Experiencia negativa: Wouldn’t recommend anybody dealing with this company. They may be nice and attentive when you’re seeking to rent a property from them, but all they care about is money at the end of the day. Stay away from any listings they have in Arbor Keys tamarac fl it is the hood and it’s the worst place I have ever lived. Roaches are a major issue here. I did not find out until several months after move in from the maintenance man that the piping in the bathroom wall for the shower was done incorrectly, resulting in water leaking through the bathroom wall into the connecting guest room closet for months anytime the shower was running. My partner and I have had important personal items damaged as a result of this, let alone probable mold exposure for who knows how long, and they have the nerve to charge us 2,000 dollars for repainting the whole unit? Demanding it within a week? Craziest thing I’ve ever heard. I am so happy to no longer be living in a property owned by this company.

Kenya Louidor Publicada en Google 2 years ago

Experiencia positiva: I was a tenant at 824 ne 17th Ter property in fort Lauderdale area. Unfortunately, Mayfair did not attend to the site properly. This property had a lot of bugs, clean as much as you can and use preventatives and you can minimize it . The laundry was never operating it either was broken or you had to call them and remind them to remove the coins which took them a long time. I also had an attempted break in, I asked them to possibly secure the entrance to the complex so it would not happen again I never got a response. Lastly , they do not really give you the full info on rhino . You obtain the security deposit , you pay it monthly however it does not apply to the move out costs and Mayfair WILL find move out cost such as deep cleaning, trash removal and damages to outside the property as well. I suggest your own security deposit, take pictures and make sure you are staying on top of them and keeping trail. With the economy I understand if this is a last option, just protect yourself. Positives, it was dog friendly and I had great neighbors . Happy House Renting :)

Mark Evans Publicada en Google 2 years ago

Experiencia fantástica: The team at Mayfair Property Management has been highly responsive and consistently provides excellent service in handling maintenance needs.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Mark,

Thank you so much for sharing your experience! We're delighted to know you're satisfied with our property management services. Our team is passionate about offering the best support to our clients in Fort Lauderdale.

Your feedback is invaluable to us and helps us maintain the quality of our services. If there's anything more we can do for you, just let us know. Looking forward to assisting you again with our property management services!

Best wishes,

Mayfair Property Management of Fort Lauderdale

lynn brown Publicada en Google 2 years ago

Experiencia fantástica: They application process was a little long, but once the ball got rolling, it was rolling. They are patient understanding and cooperative.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Lynn,

Thank you so much for sharing your experience! We're delighted to know you're satisfied with our property management services. Our team is passionate about offering the best support to our clients in Fort Lauderdale.

Your feedback is invaluable to us and helps us maintain the quality of our services. If there's anything more we can do for you, just let us know. Looking forward to assisting you again with our property management services!

Best wishes,
Mayfair Property Management of Fort Lauderdale

cataleya Princess Publicada en Google 2 years ago

Experiencia negativa: The people are very nice but there is one tiny problem. They are not honest with the monthly rent pay. I know that rent usually come as a package and everything includes. As a matter of fact they said base on credit but I am giving three rent money its look like they did not check my credit but since they see what I myself only make a month they want to charges me high three payments. What about my credit , did they even check it? Yeah that’s right. Water should already charged in the rent right. Usually the water, trash and sewer etc in the rent already includes. I am in the Fort Lauderdale apartment right but guess what. Assurance which is an obligation and I understand that. How are you said rent is a price plus trash a price and water etc. the rent I taught that am supposed to pay it’s not that. It’s completely a different total. I don’t like that.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Cataleya,

We would like to clarify that to be clear and avoid any type of confusion or misunderstanding from our applicants, our official website clearly states full information about move-in costs, utilities, and lease terms for each unit we have listed.
Additionally, we always invite our applicants to tour the unit and contact our dedicated team for any questions or concerns before applying.

We consider that having the responsibility to pay for utilities you use, security deposit, or insurance shouldn't be a surprise for you as the information is disclosed from the beginning of the process.

If you are still interested in our of our listings, we invite you to review our official website in detail and contact us with any questions you might have. We are always happy to help our applicants and help them in the process of finding a home.

Jennifer Lorraine Publicada en Google 2 years ago

Experiencia negativa: Virtual class took forever my application was denied and although they property all over some of the buildings in the urban areas are unkempt.. alot apartments of not up too date sewage pipes spu out gunk...waste smells from the time u walk in too the time you come out... alot of loitering... no play ground for the children ..pinnic tables are rusty and need replacemening!!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Ms. Lorraine,

Unfortunately, we couldn't find your name in our database which makes it difficult for us to know your relationship with one of our properties.
However, if you are somehow related to one of our properties, we understand your intention of renting an apartment, which is our goal as a property management company too. However, we would like to address some things for you:
1. Before any unit is listed for rent, not only do we make sure the unit looks good, but we also do any repairs needed to make sure the apartment is ready for occupancy.
2. Applicants are more than welcome to visit the property first before applying; after that, if they have any feedback, they can talk with our dedicated team to address any concerns.
3. We cannot confirm the reason you were rejected since your name doesn't appear in our database. However, if you would like to talk about it, please contact us and we will be happy to clarify anything with you.

Thank you for your review and we hope you can find a place to call home soon.

kenya fowler Publicada en Google 2 years ago

Experiencia fantástica: I appreciate that my Property Manager Alex assisted in his role to my situation in a timely fashion. I had to park in a handicap parking due to an eviction going on and I couldn’t park in my parking spot and visitors parking lot was full. Next morning I had a citation from police on my car.My Property Manager Alex understood that I wanted to take this to court and provided the necessary documentation that I needed to have that ticket thrown out. Thank you so much for understanding. This meant a lot to me.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Kenya,

Thank you for acknowledging our hard work with such a positive review! We strive to provide unmatched property management services in Florida and your feedback is essential for our continuous improvement. We're here whenever you need us. Looking forward to more opportunities to assist you!

Regards,
Mayfair Property Management LLC

Carley Ryals Publicada en Google 2 years ago

Experiencia fantástica: I am a college student who had no idea on the process It takes to rent and how difficult it is to find renters that would rent to me and I asked so many questions and they would answer all my questions no matter how silly they may seem, they were always responding to me. They were so helpful and made made this hard complex process so much easier.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Carley,

What a pleasure to read your review! We're passionate about offering exceptional property management services in Florida and your feedback confirms we're on the right track. If you need further assistance or have suggestions, we're all ears. Excited to help you again!

Best wishes,
Mayfair Property Management LLC

jo law Publicada en Google 2 years ago

Experiencia fantástica: They always do great maintenance work. Always on time. Always clean up after themselves. Very proud as well. Thanks guys.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Greetings Jo,

Your satisfaction is our top priority, so we're overjoyed to hear about your positive experience with our property management services. Your feedback means the world to us and motivates us to maintain high standards. We're always ready to offer our support, so don't be a stranger. Thank you for your trust and we hope to serve you again soon!

Best regards,
Mayfair Property Management LLC

Anjuli Stthomas Publicada en Google 2 years ago

Experiencia fantástica: Had a smooth move when working with Mayfair. As with all contractual processes as long as you read your lease and read their stipulations for things they offer (like the option to do a risk fee instead of the two months deposit based on your credit) then you will be fine with this company. The property manager Wayne is always a pleasure to work with! Very cordial and always answers your calls when you have a problem.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Anjuli,

A big thank you for taking the time to leave us this fantastic review! It's great to see our efforts in property management in Florida are hitting the mark. We cherish your feedback and are always here for any further assistance you might need. Cheers to many more positive experiences together!

Best,
Mayfair Property Management LLC

Amd Publicada en Google 2 years ago

Experiencia negativa: Worst service ever. I was 1 hour waiting for an automatic message to see the property. Never received the message, nobody call me back and the next day Alexa told me that the property was already rented....30 minutes ago! Dont go with May(UN)fair Property Management of Fort Lauderdale. 1 Star is too much!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Amed,

We apologize for the incovenience this caused you. Unfortunately, we had a lockbox that was not functioning correctly and we couldn't get you into the property. We make every effort to make viewing units a convenient and pleasant experience for everyone. Unfortunately, sometimes we have unexpected issues that are outside of our control.

Regarding the property being rented shortly before you spoke to Alexa, we had some applications already in progress from showings earlier in the week but nobody had been approved yet. One of those applicants was approved shortly before your call.

We are sorry for the trouble this caused and we would be happy to waive your application fee if you decide to apply for one of our other available rentals.

Carlene Decembre Publicada en Google 2 years ago

Experiencia fantástica: Wonderful agents especially Alexa she is so patient and knowledgable.Gets information for you and solve issues

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Dear Carlene,

We're so grateful for your wonderful feedback, especially your shoutout to Alexa! It’s always heartening to hear when our staff's efforts have made a significant difference. Alexa is indeed a star on our team, and your acknowledgment boosts our enthusiasm to serve even better. We'll be sure to pass along your kind words. We look forward to help you again!

Warmest regards,

Mayfair Property Management

Tamera Graham Publicada en Google 2 years ago

Experiencia fantástica: I’m new the the tenant family however every issue I’ve incurred has been attended to and corrected within a very acceptable timeframe. I’m very pleased with the service as well as the follow up calls that succeeds the service.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Dear Tamera,

We're thrilled to hear you've enjoyed our property management services! Our team is deeply committed to ensuring our clients in Florida receive top-notch support. Your feedback is a beacon that guides our efforts. Don't hesitate to reach out if you need any more help. Eager to serve you again soon!

Warm regards,
Mayfair Property Management

Imogene Williams Publicada en Google 2 years ago

Experiencia fantástica: Mayfair has been amazing. Anytime I've had a problem in my unit they have been quick to resolve the problem unlike the previous property management. They've been more than what we could've for as a property management. I highly recommend mayfair property management from my experience with them so far.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Imogene!
Thank you so much for sharing your experience! We're delighted to know you're satisfied with our property management services. Our team is passionate about offering the best support to our clients in Broward County.

Your feedback is invaluable to us and helps us maintain the quality of our services. If there's anything more we can do for you, just let us know. Looking forward to assisting you again with our property management services!

Best wishes,

Jordan Valiente Publicada en Google 2 years ago

Experiencia negativa: Dear Mayfair Property Management, This is Jordan Valiente from 824 NE 17th terrace Fort Lauderdale, Fl 33304 Unit 6. I am reaching out on behalf of my wife and I in regard to some on going issues and a personal request. Unfortunately we've had to stay here in this apartment out of necessity. The year of 2023 we were left without a washer and dryer on 3 separate occasions, each time one month or longer. We were also left without hot water for almost a month. Both times we put in work orders we got a very slow response from Alex Penaranda. We also had a flooding with waste coming out of the toilet, sink, and shower due to the poor plumbing structure. The washer and dryer were not fixed correctly on any work order and to this day both machines are in terrible shape. The first gentleman that was sent to fix the water heater the first time did not know what he was doing, didn’t end up fixing it. The second gentleman that was sent did not fix it correctly the first time and had to circle back. For the month of May we were charged $239.85 for rent being one day late, which is absurd considering it was the one time it was late (one day). Today is 03.18.2024 and I requested that Alex Penaranda give me a call 2 weeks ago and today I was finally able to get a hold of him, (me calling him). I was reaching out to him to see if there was anyway we could negotiate breaking my lease in May due to a job opportunity. He is extremely dismissive, rude, and cuts you off before you can even finish your sentence. I understand that my lease is asking for 2 months of rent if we terminate early, but considering all of the problems that we've had since living here all I'm asking for is an adjustment. I'm giving 2 months of notice, well I was giving 2 months of notice, but today Alex finally decided to answer the phone.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Jordan,

We would like to take this opportunity to address and clarify your concerns. Regarding the laundry machine issue, our technicians responded promptly upon receiving the report, diagnosed the problem, and ordered the necessary parts for repair. Unfortunately, despite our efforts, the machine experienced further issues and it was determined to be irreparable, leading us to decide to buy a brand new machine. We understand the inconvenience this may have caused, but please know that the process of repair and replacement is often on factors beyond our control, such as technician availability and vendor stock. In parallel, the water heater issue was addressed swiftly once it was determined that a replacement was necessary, and we ensured that a new one was installed promptly.
As for the plumbing issue you mentioned at the beginning of the year, we made sure to resolve it within 24 hours of receiving your request.
Regarding your concerns about fees and compensation, we want to assure you that we have credited your account for the late fee as per your request, with a total amount of $239.85 (a couple of times) and $100 for the renewal fee as you requested in compensation.
Lastly, please refer to the contract you signed for the options available to you regarding the lease termination, which were previously communicated to you by Gabriela and also discussed during a recent call you had with Alex. Do not hesitate to contact us if we can assist you in anything else. Thank you.

devatomlinson Publicada en Google 2 years ago

Experiencia fantástica: I've had account over decade, :I don't do reviews much BUT I need to give a special acknowledgment to employee Joshua Patron at Mayfair. He went above and beyond to assist me and my displaying true kindness. So rare to encounter these days. That's a HUGE asset to have when dealing with fragile circumstances and effectively doing your job. Joshua communicated suggestions, provided assistance, displaying concern for community and welfare of another.. for sure exceeding performance expectations in my opinion. The circumstances were quite difficult. His management ethic is to be commended. Maybe divine intervention, that good deed. I'm sure it saved my life. With immense gratitude, . ....D.T H1_0

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Ms. Tomlinson!

We're so grateful for your kind words and thrilled to hear about your positive interaction with Joshua. It's always heartening to see our team members recognized for their dedication and hard work in providing exceptional property management services in Broward County. Your acknowledgment serves as a wonderful encouragement for Joshua and the entire team. We're committed to delivering the best service possible and your feedback helps us do just that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!

Best regards,

Deanna Brown Publicada en Google 2 years ago

Experiencia fantástica: Kevin from Pest Control was very professional and friendly. He arrived on time. He was thorough with his work and completed the job in a timely manner.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thank you, Deanna! We're so glad you had a positive experience. Your feedback means the world to us!

Pj Publicada en Google 2 years ago

Experiencia fantástica: Joshua has really made a difference here @ 3741 SW 1st Street % He's very hands on and accessible. The pest control is very important and everything that was done is working. PLEASE, my suggestion is instead of treating my apartment once a month could you please send the exterminator twice a month until the roach infestation problem is under control. At this time it's REALLY WORKING. I'm so glad and very APPRECIATIVE.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Dear Precious,

We're so grateful for your wonderful feedback, especially your shoutout to Joshua! It’s always heartening to hear when our staff's efforts have made a significant difference. Joshua is indeed a star here at Mayfair Property Management, and your acknowledgment boosts our enthusiasm to serve even better. We'll be sure to pass along your kind words.

Warmest regards,

wendy guerrero mikos Publicada en Google 2 years ago

Experiencia fantástica: I am very happy with their service, they listen my request and resolved it in a prompt manner.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Ms. Guerrero,

A big thank you for taking the time to leave us this review! It's great to see our efforts in property management are hitting the mark. We cherish your feedback and are always here for any further assistance you might need. Cheers to many more positive experiences together!

Best,

Teresa Edwards Publicada en Google 2 years ago

Experiencia fantástica: I've been in rental business with Mayfair for 6 years. When they first took over I thought they were all talk. Little did I know they ment business. Our complex needed to be tented really bad. With the help of Faruk and Domink our place has been restored. I can say I appreciate both of the managers over the property I reside in.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Thanks Teresa, it has been great having you as one of our residents and we are happy you enjoy your place!

Love Jovanna Publicada en Google 2 years ago

Experiencia fantástica: I had great experience working with this company. My realtor referred me to a property managed by Mayfair and within less than 2 weeks of applying I was approved to move in. The process was super quick and painless. There was even a small issue with the unit that was fixed within a few hours of me notifying them about it. They even went the extra mile and gave me a credit on my rent payment for the inconvenience! I’m just super pleased overall and would highly recommend anyone to work with this company.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello!
A big thank you for taking the time to leave us this fantastic review! It's great to see our efforts in property management are hitting the mark. We cherish your feedback and are always here for any further assistance you might need. Cheers to many more positive experiences together!

Best,

Brandis TheWriter Publicada en Google 2 years ago

Experiencia fantástica: As long as you are working with Joshua Patron, you are in great hands. I couldn’t believe that out of the nearly 2 years dealing with Mayfair I finally spoke to a person who seems genuine and not too “big” in their position. I spoke to him about my deposit and more. Ironically, he had done more in that 10 min conversation than I had gotten in nearly 2 years, and he made me feel like a human being. It sucks because people don’t seem to be genuine these days. They don’t care about the battles people fight daily, and certainly don’t want to help strangers, but Joshua was amazing. His assistant Dario has been a nightmare to deal with unfortunately. I’ve been in rooms with many top tier people, usually you don’t expect the boss to be more helpful and kind than the people below them. Anywho, I don’t know where Josh has been hiding all this time but I’m glad that I at some point got the opportunity to work with him this final time. Thanks Joshua!!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hello Brandis,

We're so grateful for your kind words and thrilled to hear about your positive interaction with Joshua. It's always heartening to see our team members recognized for their dedication and hard work in providing exceptional property management services. Your acknowledgment serves as a wonderful encouragement for Joshua and the entire team. We're committed to delivering the best service possible and your feedback helps us do just that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!

Best regards,

Lilibet Piquero Publicada en Google 2 years ago

Experiencia fantástica: Dario and Joshua have been so pleasant to be a tenant for. They are so attentive and get things resolved so quickly. They ve gonr out of their way for me and attended to all my needs. They truly are amazing!

Travis Travis Publicada en Google 2 years ago

Experiencia fantástica: They are so amazing and loving they helped me and made me there family

Borii W Publicada en Google 2 years ago

Experiencia fantástica: They were amazing in helping me move into my new apartment. Were very accommodating for my move in dates and my service dog. Faruk and Dario were with me every step of the way they always responded in a timely manner and made sure i was up to date with any new information. Im extremely happy and satisfied with the work they've been able to do for me.

Malachi Taylor Publicada en Google 2 years ago

Experiencia negativa: WARNING ‼️ They have a really bad German roach infestation at the apartments 1440-1441 nw 22nd street in Ft lauderderdale. I’m talking falling off your roof inside your fridge infestation. Don’t rent that location not sure about the other properties!!!!!!

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Malachi Taylor,
Unfortunately, we couldn't find your name in our database which makes it difficult for us to know your relationship with the property.
However, if you are somehow related to the property, we want to apologize for the discomfort this situation has caused.
We have a recurring pest control service for this property, but it has not been 100% efficient due to the lack of cleanliness inside the units in some cases.
The good news is that we are currently working and planning a fumigation service that will control and exterminate the roaches. If you would like to have more information and are one of our tenants, please contact us at (954) 779 6053. Thank you.

Estefania Arteaga Publicada en Google 2 years ago

Experiencia fantástica: Excellent service, Dario is very friendly and willing to help you. Thank you very much for helping me in my application process to my new home.

Stephanie Rolon Publicada en Google 2 years ago

Experiencia negativa: Not worth it- my bank was in the process of expediting my check and even though I was approved and signed lease they couldn’t wait. I understand but it didn’t hurt to wait two days. Makes a difference to just be a nice a human and help others. Maybe this wasn’t the place to be. One door close another one opens. All the best.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Stephanie,

We were excited to approve your application and looked forward to having you as a resident. However, as you are aware, in order to move in, you agreed to pay $1,000 by October 20th. No payment was made even though we reminded you.
You also agreed to pay the balance of the move in money by October 27th, which was your agreed move-in day (you signed a lease agreeing to this date). We followed up with you again, and you said payment would be made by the afternoon, but again no payment was made.
We patiently waited for your payment on the 28th, the 29th, and the 30th but never received anything.
Since no payment was made by November 3rd you shouldn’t be surprised that you lost the apartment to another applicant. Please keep in mind that one of our responsibilities as a management company is to minimize vacancy for the owners we represent. We cannot hold an apartment vacant for weeks for someone who doesn’t make the agreed payments to hold an apartment.
If you are still looking for an apartment, we would be happy to place you in another apartment that is currently available upon your payment of the required move in monies. We wish you the best in your search for a new home.

Noel Pantoja Publicada en Google 2 years ago

Experiencia fantástica: Dear Mayfair property managers, I hope this email finds you well. My name is Noel and I am currently seeking affordable housing alongside Mayfair Properties Management. I recently had the pleasure of meeting with Dominic, who is with Mayfair Properties in Fort Lauderdale and I wanted to take a moment to commend him for his unwavering consistency, and outstanding efforts in assisting me with my Mayfair property inquiries. Dominic's exceptional knowledge of the properties under his management is truly commendable. He goes above and beyond to assist potential renters, ensuring a perfect fit. His responsiveness is exemplary, always promptly answering phone calls and emails, making the rental process seamless and efficient. One recent example that stands out is when Dominic expertly guided me through prospective rental apartments, showcasing his deep understanding of your properties and their history. This level of dedication and attentiveness reflects his commitment to delivering exceptional service. Dominic's performance further underscores his dedication and effectiveness in managing Mayfair properties. He consistently sets a high standard for customer service. I believe that Dominic's approach exemplifies excellence within your team. Finally, I encourage you to share your thoughts amongst yourselves and insights about Dominic's work, as it can continue to improve communication and property collaboration with potential renters.

Pink Poncho Publicada en Google 2 years ago

Experiencia fantástica: The service department and Joshua assisted me with some issues i was having with my home. they were so incredibly helpful. it genuinely brought peace of mind to me knowing that ir would all get fixed swiftly. Rolando runs a great team and joshua is super attentive. Kudos to them!!

Martin Aponte Publicada en Google 2 years ago

Experiencia fantástica: Service Dpt coordinator very helpful during the entire process. Thank you!

Wendy G Mikos Publicada en Google 2 years ago

Experiencia fantástica: I gave Mayfair 5 stars because since I applied to get a place 2 years ago the process where smooth and it has been constantly all this time. I contacted them for some issues with the unit, they were on time, fixing the problems rapidly and follow up with courtesy.

Preston Jenkins Publicada en Google 2 years ago

Experiencia negativa: THEY ARE SCAMMERS....THEY DON'T PAY THERE MAINTENANCE PEOPLE TO COME DO THEIR JOB...OUR BUILDING TRASH HASN'T BEEN PICKED UP IN WEEKS....OUR GRASS HAS NOT BEEN CUT IN 2 MONTHS...IT STINK AS SOON AS YOU WALK IN

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Dior Connor,
Unfortunately, we couldn't find your name in our database which makes it difficult for us to know your relationship with the property.
However, if you are somehow related to the property, we want to apologize for the discomfort this situation has caused.
We have a trash service provider and a cleaning service provider for this property.
Unfortunately, last week, our provider had a problem with its schedule and couldn't pick up the trash, but we were able to have this resolved and the trash has been cleaned up.
We will make sure this doesn't happen again and will maintain the property in its best condition as it has been lately. Thank you.

Daniel Kiousis Publicada en Google 2 years ago

Experiencia fantástica: First off I just want to express my gratitude for how amazing Joshua (property manager) with Mayfair has been. Any concern or issue has been dealt with immediately and professionally.

Nicole Shanghai Publicada en Google 2 years ago

Experiencia negativa: After viewings units someone from their office contacted me asked me if I was ready to apply. I asked her about the credit because I have 579. She told me it is OK and that if anything you were paying two months plus security I did this application on Friday. Today is Tuesday and I had to continuously reach out to them now today they’re saying that the application was rejected. The first person said it was because of an addiction that never made it to court and then stated that there was a rejection letter emailed to me two hours prior to speaking with her and that was a lie. The rejection letter came in after I got off the phone with her and it says it was because my credit was below 620 when it clearly states on their website under their rules and what may disqualify you that bad credit they will still work with you you were just paying double plus security. Personally, I feel like it is an application scam because $100 you’re supposed to do your job and actually do a background check it seems as if they do public record search and it is nothing to put in someone social to get a free credit report they are not following the guidelines when it comes to renting out units and the application process because on the website, it says that there is nothing to be screamed, but they have a I answer today. Friday I was selected for interview for Monday here it is Tuesday I have a rejection. They should do better when it comes to informing potential tenants and stop giving out misleading information and change their rules on the website that it is credit base if that’s the case but it is not..

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Good afternoon Ms. Shanghai,

Unfortunately, we couldn't find your name in our database which makes us doubt you are an actual applicant.
However, we would like to clarify some things for you and anyone who read this:
1. Although one of the requirements is to have a credit score of 620 or more, we look at the whole application package. We explain to applicants with lower credit that they may not be approved if their credit is below 620, but they are always welcome to apply for us to look at the whole application.
2. The non-refundable application fee shouldn't be a surprise since this is stated at least 3 times on our website and application form. This is non-refundable because although an application may be rejected, we still work in the review process and need to pay admin fees + pay for the extensive reports which are not free.

Taylor Filho Publicada en Google 2 years ago

Experiencia fantástica: I’ve been doing Real Estate for so many years and dealing with Alex was really refreshing! What a great professional and human being!!!

Kassandra Machado Publicada en Google 2 years ago

Experiencia fantástica: I recently had a plumbing issue and Joshua was extremely helpful. He quickly responded and had plumbers out in a matter of a few hours. My issue was resolved the same day it was reported all due to his communication and urgency. I am extremely appreciative.

Felicia Joseph Publicada en Google 2 years ago

Experiencia negativa: This company is funny. I am convinced they don’t really rent these units out for real and they just use them to make money off application fees. When you go to view these units . They look as if no one ever lived in them . Like not a soul . And I know there’s no way these homeowners are making these homes look brand new. After each tenant. Anyways I should’ve read the reviews first even if you have the supporting documents to prove that you are able to afford these units. They’ll ask you for a million other things . Just to deny you bann lan med . Kaka chen

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Ms. Joseph,
While we understand your frustration and intention of renting an apartment soon, we would like to address and clarify some things you mentioned in your review.
1. We are a true and responsible management company that has the goal to provide the best tenants to the landlords as well as provide the best units to applicants.
2. The non-refundable application fee shouldn't be a surprise since this is stated at least 3 times on our website and application form.
3. Applicants are more than welcome to visit the property first before applying; and talk with our dedicated team to answer any questions regarding the application requirements.
4. The unit you applied for is one of the latest renovated so we know the unit looks like new.
5. As mentioned before, we look for the best candidates and we like to look at the whole picture before making a decision. Our team contacted you to request supporting documents because you didn't meet one of the basic requirements. However, after our team contacted you, you mentioned you will be looking elsewhere. This is why we couldn't continue with the process.

Thank you for your review and we hope you can find a place to call home.

CHRISTINE OLZE-KRAUS Publicada en Google 2 years ago

Experiencia fantástica: This ONLY applies to Joshua, the head of the maintenance dept. The company ended up honoring their financial promise (with a lot of help from him) but I’m disappointed in the way that the structural problems are being handled. Even though I no longer live at Cordova Arms, I would have liked to see it be truly restored, not just painted

B Jo Publicada en Google 2 years ago

Experiencia negativa: Lived in Fort Lauderdale for one year and three months with this property management company. It started off okay until the flooding occurred, most recently the mid April 2023 regional flooding. I received a letter that stated we had to vacate the property in 30 days AFTER paying rent for which the kitchen counters and all the walls were filled with water and moisture. I was dumping the dehumidifier 3-4 times a day to keep myself and my dog from getting ill. I moved out and now I’m still fighting to get my rent credit and deposit (prorated of course) back. No one answers the phone or email (Brittany or Diana) and I thought my property manager and I were on great terms but he’s not answering either (Joshua). Will need to lawyer up.

Dreamer Believer Publicada en Google 2 years ago

Experiencia negativa: They never answer the phone. Update: paid the 100 dollar application fee and was really in the need to get an apartment asap. Texted and called several times to no avail. Before you pay money do your research.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi,
We apologize for any inconvenience or frustration you may have experienced with our company. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (954) 779.6053 or [email protected] so we can discuss your experience further.

Jay Be Publicada en Google 2 years ago

Experiencia fantástica: Great company to use! Very impressed with Alexa work ethic, she stayed in the office until 8 pm just to make sure to everything get handled to move in. I absolutely recommend Mayfair property

Anthony Maquez Publicada en Google 2 years ago

Experiencia negativa: I was scheduled for a showing for an apt that does not even exist. What a waste of time. Reply: So why does the number stop at A207 on the second floor? You clearly weren't just there today as I was there. You were called and went straight to voice-mail.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Anthony, you scheduled a showing for 3615 SW 52nd Ave Apt A-208. This is a studio unit in the second floor of the A building with the number clearly indicated on the front door. I’m not sure how you were not able to find it. If you are still interested kindly let us know and we can have one of our agents show the property to you in person. Thanks!

Maryanne Locke Publicada en Google 3 years ago

Experiencia fantástica: My partner and I spent months trying to get an apartment and Mayfair was so helpful every step of the way. Specifically Oshin was so lovely. She made the process so much easier and we were very happy with everything.

Mayfair Property Management of Fort Lauderdale
Mayfair Property Management of Fort Lauderdale

Hi Maryanne,
Thank you for sharing your experience with us. We are glad you are part of Mayfair now! We will work on providing the best service for you and our tenants. Thank you.

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