Bay Property Management Group Philadelphia

Experiencia fantástica: I had a great experience working with Michael! He was quick to respond and addressed any questions I had. He was professional, kind and compassionate. Also, other staff members were professional and respectful when addressing any concerns. I think this is a nice management group to work with.

Experiencia fantástica: Very easy move in and the office has been really nice and caring, Andre especially. I haven't had any maintenance requests or problems yet. Very happy with my rental.

Experiencia fantástica: I rent from Bay Property. I’m writing this to express how incredibly helpful and kind Andre has been for me. Any help I’ve needed he’s been there to respond with the best he could give to me. Being available to your tenants is so important and Andre has always been available and kind which means so much. He is extremely appreciated by me.

Experiencia fantástica: Bay property management group was always a pleasure work work with. Just got a new property manager before we moved. Andre S. He has been very communicative and easy to work with. Has handled our whole move out process like a pro. Would definitely recommend Andre S as a property manager. Thanks so much Andre!

Experiencia fantástica: I have been working with Andre S. and his team for the past month since starting my new lease, and the experience has been nothing short of excellent. Andre is very responsive and ensures that my questions and concerns are addressed in a timely manner. Would recommend!

Experiencia negativa: If I could leave zero stars, I would. If you are a property owner and don’t believe any other review, this is a fair warning. My experience with this property management company was nothing short of unacceptable. Communication was consistently ignored , multiple emails went unanswered, and there was little to no accountability when concerns were raised. As an owner, having to repeatedly follow up just to get basic responses is unprofessional and exhausting. The lack of financial transparency was even more concerning. Random fees appeared without clear explanation, and getting a breakdown of charges felt like pulling teeth. There was no proactive communication, no clarity, and no sense that the owner’s financial interests were being protected. The vendors they use are extremely overpriced and not competitive with market rates at all. Routine services were billed at inflated costs with no evidence of competitive bidding or cost comparison. It felt less like management and more like unchecked spending at the owner’s expense. Property management should create peace of mind. Instead, this company created stress, confusion, and unnecessary financial loss. I would strongly advise any property owner to proceed with extreme caution before trusting them with your investment I also notice they frequently respond to negative reviews attempting to clear things up. There is nothing to clear up. The experience speaks for itself. The pattern of poor communication, unexplained charges, and inflated vendor pricing is not a misunderstanding, it reflects the quality of service provided.

Experiencia fantástica: Lucero Herrera went above and beyond providing guidance and mediation during a post-tenancy dispute with our former tenants. Despite the end of our term with BMG, Lucero worked tirelessly, patiently and with unwavering professionalism to bring a contentious dispute to resolution. We are immensely grateful for Lucero's assiduous efforts and highly recommend her. Charlie Pigott, our property manager during tenancy, was also incredible diligent, helpful and responsive. He resolved issues on our behalf efficiently and professionally.

Experiencia fantástica: I love the management company as well as the apartment itself! Great location and great compliance with the company, they are super quick to respond to calls or emails!

Experiencia fantástica: Enrique with Bay Property Management has been my property manager. He is very prompt and professional when it comes to addressing all the maintenance needs and keeps me informed of all ongoing items. Pleasure to work with.

Experiencia fantástica: I have had a great experiencing working with Bay Property Management Group - specifically my property manager Enrique. He has been very responsive to any issues that arise and is always very professional in our correspondence and ensures that our needs are being met!

Experiencia negativa: Terrible property management group who takes zero responsibilities for the situations they put their tenants in. Moved out of their property at 1710 Cambridge Street, Philadelphia PA in July 2025 and went back and forth with them at least 10-15 times regarding returning the security deposit back and they still have not, it is February of 2026 now. In the state of PA, the law clearly states that landlord has 30 days after move out to give the security deposit back and after that period, they cannot claim any portion of it. Not only did they not return the security deposit within 30 day period, they withheld the entire amount and have been holding it illegally to this day. My roommate and I are still waiting on our security deposits to be returned as stated in their lease. Would not recommend this place or the Bay property management group.

Experiencia fantástica: Enrique is a responsive property manager! Took over for our last agency and made the transition easy.

Experiencia fantástica: I’ve worked with BMG for several years and couldn’t be more satisfied. My property manager -- Cesar E. -- is responsive, handles repairs efficiently, and manages all communication with my tenants. If you’re looking for a property manager, I highly recommend BMG.

Experiencia fantástica: I only worked with Andre for a short time . But I can say in that short time I have worked with him . He's been very quick to respond to our messages. He seems like a very nice, helpful,caring and respectful person. Very prompt . I feel very comfortable talking to him and feel he will help wherever he can . I look forward to getting to know him more and working with him.

Experiencia negativa: Looking into leasing with this place because of all the great reviews, been leasing from this company 1.5 months and already having some issues in the home which isn’t their fault. HOWEVER the communication and property management is non existent. It takes 48 hours for a ticket to even be looked at. Sent emails asking questions about the home and replies didn’t come until a month later. Currently have no hot water in dead winter and the response I got was “well you did it through the emergency line” great, what a way to find a solution. As the property manager shouldn’t you get all communication once you come in to work. Home is lovely management sucks. Think twice

Experiencia fantástica: Nina is one best property managers. Very understanding communicates extremely well and is very responsive when issues arise. Nina made this experience very pleasant.

Experiencia fantástica: Great management. Andre has been very responsive and easy to work with. Strongly recommended

Experiencia fantástica: Andre S from Bay management was so generous talking to me about my bills. He is very understanding to talk to.

Experiencia fantástica: Enrique L is my property manager from Bay Management Group. He does a great job of keeping me organized by letting me know what the next thing is that I need to do to attend to my property rental. He is also very responsive to my needs and inquiries. I feel confident that my property is in great hands and being managed well which gives me time to attend to the other areas of my life.

Experiencia fantástica: We’ve had a great experience with Enrique from Bay management group. He is professional, attentive and always within reach. He has been able to address any questions or concerns quickly and efficiently. It has been a pleasure working with him.

Experiencia fantástica: Great experience with my specific prop manager Kandice S who's made sure that all repairs are made whenever I've had any issues. Appreciate her.

Experiencia fantástica: Enrique and Bay Property Management have been great to work with over the last few years. They provide timely updates and have helped us find contractors over the years to resolve any problems. I'd recommend them and will use them for other properties in the area.

Experiencia fantástica: Everytime I have a problem, and text Enrique-he always gets back to me ASAP! And gets the problem resolved, to my satisfaction.

Experiencia fantástica: We’ve had an excellent experience with Enrique from Bay management group from start to finish. Their team is professional, responsive, and genuinely cares about both property owners and tenants. Communication has always been clear and timely, and any questions or concerns are addressed quickly and efficiently.

Experiencia fantástica: Enrique L from Bay property management, is doing a very excellent job. Whenever I reach out to him.He always response back , and he his very professional and consistent , whenever I request any services, is being handled. And taking care. Keep up with the good work.

Experiencia fantástica: I love my home if I could buy it I would if you are looking for a home call ask for Nina

Experiencia fantástica: It’s been such a pleasure to rent from Bay Property Management. Working with Enrique has been a smooth experience.

Experiencia fantástica: The bay management group has been very helpful during our time renting with them. Des Ilustre, our property manager, has been very responsive and helpful with things that comes up. She was especially helpful when our power went out and we lost heat this week.

Experiencia positiva: It has been a pleasure to work with Enrique from Bay Property. He has been able to help me with all my questions and maintenance requests:) This has been my favorite property to rent!

Experiencia fantástica: We have been very happy with Bay Property Management Group. Our property manager is Enrique. He is very responsive and attentive, and provides timely and thoughtful solutions.

Experiencia fantástica: Enrique has been an enormous help in renting out our home after we moved away! Super responsive, great at troubleshooting and problem solving!

Experiencia fantástica: I rented with Bay Propery Management and I was very pleased with my experience. Everyone was easy to deal with, all service issues were taken care of promptly and the move in/ move out experience was very easy. I would definitely recommend this company.

Experiencia fantástica: Im so happy that I found Bay Management they make sure you are happy in your place im living in one of the apartments and its amazing,plus its right up the block where I grew up at the apartment that im in it use to a barbershop where I got my haircut cut at and now im living in the apartment the universe is something else,but anyways I got sidetracked for a bit.but soon as I had a problem here which is really never they came right out and took care of it. Thank you Jessica and shout out to Ron my guy that stay on my window issue Willie Gilliard

Experiencia fantástica: Excellent service, honest team, full service property management group. Enrique has been the best Property Manager I could hope for! Highly recommend.

Experiencia fantástica: We’re very happy with the services provided by Enrique, as he’s been very prompt in handling any issues and maintaining communication. I recommend Bay Property Management group.

Experiencia fantástica: One of the better property management companies I’ve worked with. Maintenance requests are filed and completed quickly, and our property manager Enrique L. always checks in with us after a maintenance request has been filled to make sure everything is running smoothly. As you can see, our property is also pet-friendly!

Experiencia fantástica: Enrique L from Bay property management, has been an exceptional property manager. His response time is consistently quick, and every service request is handled promptly and professionally. What truly sets him apart is how approachable and helpful he is—he takes the time to listen, explains things clearly, and makes sure issues are resolved properly, not just quickly. It’s reassuring to work with someone so dependable and committed. Enrique’s dedication and attention to detail make a real difference, and it’s clear he takes pride in supporting residents. Truly great service and a pleasure to work with.

Experiencia positiva: Since Enrique has been our property manager we have been able to contact him without any issues and everything I’ve reached out to him about has been resolved. I appreciate him so much and I’m happy that we have him. He is consistent he responds back immediately and he always has a great attitude.

Experiencia fantástica: Bay Property Management has been great during my year living in my place. Kandice S. has been super helpful and responsive, and whenever we've had maintenance issues, they're resolved efficiently and professionally.

Experiencia fantástica: Enrique has been a huge help over the past year with maintenance requests and is very responsive. I don’t have anything negative to say about our experience with him since moving into my apartment.

Experiencia fantástica: What a pleasure to work with Enrique. On multiple occasions he's gone above and beyond in the management of my Philadelphia properties. He's fair to both the owners and tenants and he's readily available via email or phone to answer question any questions. I highly recommend his services.

Experiencia positiva: Update-I have been with Bay Management since 2020. Overall, my experience has been good. Over the years, I’ve had a few different property managers and experienced some minor issues along the way. However, my current property manager, Enrique, has been on point. He is responsive, communicates well, and stays on top of filling vacancies and contacting tenants when needed. I appreciate his professionalism and consistency.

Experiencia fantástica: Enrique has been really helpful with any questions or requests we have had. He is respectful and very quick to respond. It has been a pleasure working with him.

Experiencia fantástica: Genie manages our property in Upper Darby. She is friendly, professional, responds quickly to requests and always keeps us up to date on what's happening when there's an issue. Great to work with!

Experiencia positiva: Overall, our experience with this property management company has been mixed. Our manager, Genevieve Ramos, has been excellent when it comes to communication and responsiveness. She is prompt, professional, and easy to work with, which we truly appreciate. Unfortunately, our experience with the maintenance vendors they use has not been nearly as positive. The vendors selected did not provide competitive or realistic pricing, and the quality of the experience did not meet expectations. For example, we were quoted $500 to change a toilet seat, which felt excessive and unreasonable. While the management side of things has been strong—largely due to Genevieve—the company would greatly benefit from reevaluating its vendor selection and pricing oversight to better serve tenants and owners alike.

Experiencia fantástica: I really appreciate how quickly my property manager, Joy, responded when my washer and dryer needed attention. Great service!

Experiencia fantástica: I have 2 properties with Bay Properties. Their work from leasing to maintenance has been excellent. Even when challenges arise, they address them with professionalism. My Property Manager, Al Cruz, is exceptional. He is prompt and knowledgeable with excellent follow through.

Experiencia negativa: Terrible company. I have been living here for less than a week. To start the home was dirty when I went to get my keys, they sent someone out who so called clean however it was still dirty. Then there is so many broken things in the property that I moved into including both the washer and dryer. I have been getting the run around from the property manager. I truly wish I would have done research on the management company but I had a realtor so I thought he vetted the properties he was showing me. DO NOT MOVE INTO ANY OF THERE HOMES

Experiencia negativa: commercial landlord here, unfortunately we had many many issues and the contractors they selected were extremely expensive. Often double what i could procure on my own. lots of miscommunications and key/access mixups. added a star to my score because they did find good tenants to fill the property with, however did not lend any favors to keep the place up. Had one instance where i was completely dropped from their management temporarily because my insurance agent took too long to provide certificate of insurance even when copied on all correspondence.

Experiencia fantástica: Enrique is a fantastic property manager who really stands out. He responds quickly to every request, which makes working with him easy and stress-free. I also appreciate how thorough he is—his explanations are clear and detailed, so you always know what’s going on. On top of that, he keeps everyone updated regularly, which builds a lot of trust. Honestly, I wish everyone in the company would provide this level of customer experience. Enrique sets the bar high and makes things run smoothly for everyone.

Experiencia fantástica: Just over my year mark in a 1.5 year lease. I have to say Des is amazing and the landlord has always responded quickly when there is an emergency. I had a hot water heater go out and it was replaced within 24 hours. 10/10 recommend and recommend Des!!

Experiencia fantástica: Enrique is the property manager for my unit, and I’ve had such a great experience with him! He’s been so kind, attentive, and professional when helping me deal with any issues that have come up. I highly recommend him — he goes above and beyond to make sure everything is taken care of.

Experiencia fantástica: My experience with Bay property management has been amazing! Our property manager Cesar has been so wonderful and helpful, he makes communication so easy, any question or concern I’ve had has been addressed or corrected quickly and he always makes sure we are taken care of.

Experiencia fantástica: Daniela helped me set up my insurance and now Im covered. Other people did not have the patience but Daniela was very kind. I was paying extra for my liability and Daniela helped me remove the charge.

Experiencia fantástica: I have decided to go with Bay Property Management Group to manage my rental unit, and it has been a smooth-sailing process so far. I wanted to experience the first few months working with the team at Bay Management before leaving a review as I want to be open and honest about my experience. Tony Cuevas is my property manager and he has been helpful, thorough, and quick to reply to my questions and queries. The management fee is reasonable, and the team has been able to locate a responsible tenant for us fairly quickly. I also want to commend Justin Nattrass for being responsive and timely to our query when we were first conducting our search for a property management team, and Sean Maziarz for being on top of the listing and leasing process as our leasing agent.

Experiencia negativa: Would not recommend Bay Property Management Group. They were overseeing a property for me for about 1.5yrs and during that time, I encountered several issues, along with poor communication. Our property manager changed 3x over the course of our time with them. We were charged with snow removal services after repeated emails and phone calls making them aware we already had a service in place, they lost a key that was in the lockbox and then proceeded to charge us for a missed appointment fee for not being able to access the unit, they changed a lock on the garage door without prior approval charging us about $450 for the repair, and after ending our contract with them effective 9/10/2025, we did not receive the keys to our property.

Experiencia fantástica: My wife and I are renting an apartment in a building managed by Bay. Our property manager Enrique has been excellent. He's responsive to repair requests and flexible with scheduling contractors.

Experiencia fantástica: When we first moved in, the property was in great condition, particularly the kitchen! I even took some photos to capture how great it looked. I’m sharing one here so everyone can see! It almost seemed too good to be true, but then I learned that Joy, our property manager, was the one who made sure everything was set up for us. Thanks to her, the house truly felt like home.

Experiencia fantástica: I’m so impressed with BMG! When my stove and microwave stopped working, I reached out for help, and they responded quickly. Within no time, a technician came out to replace both appliances. The whole process was smooth, thanks to our property manager, Joy, who kept me informed and ensured everything was done efficiently.

Experiencia fantástica: Joy Angco has been an outstanding property manager. She's professional, responsive, and always goes the extra mile to ensure everything runs smoothly. Her attention to detail and excellent communication make her a pleasure to work with.

Experiencia fantástica: Thanks BMG and Daniela for helping me set up my insurance. I thought it was going to be harder, but you guys made it so easy! Thanks Daniela for your patience with me.

Experiencia fantástica: I have been a tenant with BMG for 3 years now and they are super helpful and know how to get the job done. Any questions I have had regarding insurance, water bills or lease renewal, they have been fast to respond. Special shoutout to Kandice S for always helping out and going the extra mile.

Experiencia fantástica: My family andbI are super satisfied with Bay Property Management. Our property manager, Joy, has been so efficient and very responsive whenever there's a need for maintenance. Thanks, Joy. ⭐⭐⭐⭐⭐

Experiencia fantástica: I would like to give a shoutout to Property Manager Joy A. She literally gives joy whenever we have inquiries. She provides quick service as well when we requested service for the sink and garbage disposal! Is her last name Amazing or Awesome? Lol anyway, whatever it is she absolutely knows what she’s doing! She deserves a raise! And thank you so much Bay Property Management!

Experiencia fantástica: I would like to thank Kandice S for all her help! She has made my living experience feel good and helped me with anything I asked! She surely gets the job done right and for that she definitely deserves 5 stars!

Experiencia fantástica: I had a couple questions over the service the company provides and moving forward with the company. Daniela had more then excepted my expectations in regarded to my questions. Very clear and professional in ever regard. Can’t wait to continue working with you guys if this is the service I should be expecting

Experiencia fantástica: We've been very satisfied with the service we've received from Enrique and Bay Property Management Group. While our interactions have been relatively limited, which we consider a positive sign of a smoothly managed property, the communication we have had has been consistently clear and effective. More importantly, Enrique has demonstrated a clear willingness to work collaboratively with us on the few situations that have arisen. They are responsive and accommodating, and we appreciate their effort to ensure our tenancy is a positive one.

Experiencia fantástica: Daniella was great and helped with our insurance! I highly recommend her since she is so pleasant to work with!!

Experiencia fantástica: Daniela was exceptional, she give me confidence and her communication was outstanding, she help me uploading my insurance. Highly recommend this company !

Experiencia fantástica: I had the pressure of working with Daniela and she was very professional and knowledgeable made the experience very easy and smooth. Definitely will be recommending to family and friends.

Experiencia fantástica: I want to write this review because the lady who helped me in the process of my insurance gave me the best customer service I received she was patient explaining how it worked and very helpful, thank you Daniela for more people like you. The best customer service I received, thank you again, Daniela.

Experiencia fantástica: My landlord & my property manager at BMG Philly, Nina Bartolome, are incredibly attentive & a joy to live under. In my 5+ years of renting in Philly, this has been the best tenant experience thus far. I even recommended my brother rent an apartment managed by BMG Philly, for which he now happily does.

Experiencia fantástica: I’ve had an excellent experience with Bay Property Management Group Philly. My property manager, Enrique Lizarraga, is responsive, professional, and makes the entire renting process stress-free. Highly recommend.

Experiencia fantástica: My Experience with Bay Property Management Group has exceeded my expectations. Daniela’s attention to detail, quick response, and friendliness has definitely made this experience a positive one. I will definitely be back to inquire over a few more properties in the near future.

Experiencia fantástica: I am renting a property under Bay Property Management. They have provided excellent service since I started with them. My property manager Enrique is always on point. His response to any problem or question that I may have is very prompt. He gets the job done every time.

Experiencia positiva: Hi, Our property manager Enrique has been timely and attentive with his responses. Although we experienced some frustration and miscommunications in the beginning, Enrique was able to resolve to our issues in a reasonably timed manner. Some better internal communication between the property manager and the realtor at BMG, would have made our initially experience a lot better; despite this, we appreciate Enrique efforts to make us feel whole. Also the cleaners they sent were wonderful!

Experiencia fantástica: We are very happy with BMG and our property manager, Enrique! He is always polite and attentive, and he responds to our maintenance requests in a timely manner. We appreciate his professionalism and quick action whenever we need assistance.

Experiencia fantástica: Cheryl E is an excellent property manager. She is very responsive and an excellent communicator. As a tenant, I am very pleased with her services.

Experiencia fantástica: My experience has been great with BMG Philly I haven’t had any complaints, Enrique has been fantastic

Experiencia negativa: Leaving a review is my second to last resort. I’m not sure who I’m supposed to contact about this without getting the runaround again. I’ve been told time and time again that the issue will be resolved. I submitted a maintenance request in MARCH. Every time it rains this damage gets worse. I’ve been here seven years and it’s never taken this long or been this hard to get answers. Maintenance has been here at least twice this year for other issues. I’m not sure what the hold up is with this. On top of that my dryer has been broken for months. It takes three hours to get my clothes dry. I would love to speak to someone who is not the property manager for Philadelphia.

Experiencia fantástica: I’ve worked with BMG and Al C. for multiple years as they’ve managed my rental property. I can’t say enough good things about the quality of their business and services. Consistent, accessible, and professional staff. Al has been a pleasure to work with, as the property manager. Highly recommended!

Experiencia fantástica: Daniela provided an excellent service and information to me. She cleared all my questions and helped me a lot. She is very professional and patient. Thank you so much!

Experiencia fantástica: It was an absolute pleasure working with Charlie. I found Charlie to be very professional, caring and paying attention to details. He went above and beyond to help me and find answers to my questions. Charlie was also very prompt and responsive, every-time when I called him or sent him emails. I feel very confident in his abilities to get the job done. I greatly appreciate everything he has done to help me whenever I needed him.

Experiencia fantástica: Great working with this place, and I’m very happy with the apartment I have! Enrique is very attentive to any questions or concerns. Highly recommend.

Experiencia positiva: Overall, my experience with Bay Property Management has been positive. Enrique L. is my property manager and addresses my concerns in a timely manner. The portal is very easy to use and all of the contractors they get are great.

Experiencia fantástica: I don’t know really where to begin, I first started renting about 7 years ago and Bay Property Management has been nothing less but great to me throughout my time renting with them and the property manager in charge Nina Bartolome is just a sweet angel, I truly appreciate whenever there’s an issue or whatever I may need help with the property she’s right on it and also high props to their maintenance team Sixto is such a great handy man always gets the job done. Great work Bay Property Management!!! Keep up the great work!!!

Experiencia fantástica: The BMG team is awesome to work with. They are responsive, professional, and are consistently going the extra mile to deliver a quality service. Charlie and Al are rockstars!

Experiencia fantástica: Great experience! The leasing procces was smooth and very clear. Mike was professional, kind and extemely helpful with every step. I trulla apprecite the excellent comunication and Support.

Experiencia fantástica: I highly recommend the Bay management property if your looking to rent in the Philadelphia area, I have a great property manager Nina Bartolome she’s definitely on top of my property, as well as the maintenance whenever I need anything fixed an place an work order, the work is done within that same day depending how fast the I place it , if working hours are still open, and if not One thing for certain two for sure it’s COMPLETE the next day!!! The lawn is always kept upon perfect condition even during snowstorms the steps are cleared and walk ways for the tenants to go out !! I’m happy to have Nina Bartolome as the property manager she keep things in top shape condition

Experiencia fantástica: Enrique Lizarraga has been our main contact at Bay Property Management and he has been nothing but helpful since we first moved in! We absolutely love our spot and Enrique has been incredibly kind and prompt in responding to any maintenance requests we’ve had along the way. He always explains everything in full and remains extremely friendly and professional along the way. Cannot recommend him enough!

Experiencia fantástica: We are in the early stages of partnering with Bay Property Management Group and have been extremely impressed with their customer service and communication (particularly our primary contact Justin Nattrass). We have also strong initial assistance from Charlie Dominguez, who is a part of their compliance team in making sure we properly following legal procedures. We are hopeful that this great start will continue into a great, long-term partnership in the future.

Experiencia fantástica: I had such a great experience working with Daniela. She took the time to help me upload my insurance. Daniela was patient, professional, and always quick to respond whenever I had questions. It’s rare to find someone who truly cares about their clients the way she does. Thank you

Experiencia fantástica: I im a BMG vendor and my experience working with this property management has been excellent experience. I do appreciate the way they go out of their way to assist us. And show their appreciation and respect. Kandice S is a extremely helpful and very trustworthy. All of the PM are right on point . Thank you for your support as a small business owner. I appreciate all you have done for me and my business. Maritza F. ESS LLC

Experiencia fantástica: Whenever we deal with Kandice over at BMG, she’s always super kind and helpful. If any issues come up, she’s usually the first one to jump in and either figure it out or help however she can. She’s always friendly, optimistic, and just really nice to work with.

Experiencia fantástica: Just want to share my sincere gratitude to Charlie with BMG for always keeping me posted on any changes, updates or communication from my tenant. He makes my life so much easier as my property manager. I had previously had a bad experience with renting, even with a property management company, however Charlie has always addressed my concerns and answered all of my questions in a timely fashion placing my mind at ease. Also ensuring I remain within Pennsylvania compliance standards. Thanks Charlie of BMG Compliance Department.

Experiencia fantástica: I have worked with Bay Management Group's Philadelphia office for approximately 2 years now. I am very satisfied with their service and would highly recommend them to anyone. My property manager, Nina is very responsive and professional and is always available to help through any situation.

Experiencia negativa: Absolute nightmare experience leasing with BMG. Highlights/lowlights include: moving in without a functional washer and dryer, washer and dryer being replaced with refurbished models so they don't work efficiently, ceiling collapsing due to water damage that should have been addressed 2 months prior, not having my hotel stays fully reimbursed while my apartment was unhabitable, and despite requesting to be present for my move-out inspection and having written confirmation of my request, inspection was done without me being present. Learn from my mistake, avoid leasing with BMG at all costs

Experiencia fantástica: I’ve had a positive experience renting from Bay property management as a new tenant under them. Juan, my property manager, has been helpful any time I reach out with a concern and with haste.

Experiencia fantástica: My experience with Bay Property Management has been excellent. Juan Alvarez has helped me navigate issues regarding the property I am leasing to the payment portal and he has outstanding communication skills. I highly recommend Bay Property Management Group for anyone seeking an easy rental experience and fantastic customer service.

Experiencia fantástica: I had a great experience with BMG Philadelphia. Olga was a pleasure to work with and was extremely communicative. Could not say better things about her!