New Age Realty Group, Inc.

Experiencia fantástica: Felt like home. Will like to move forward with the next steps to apply

Experiencia fantástica: Bob was super helpful and patient with my requirements and availability. Transparent throughout the process, and made sure my selection would truly feel like home.

Experiencia fantástica: Bob was perfect for a person like me. He wasn’t overly chatty or too pushy. He let us roam and explore the unit on our own but was ready to answer questions or offer insight when asked. He was very pleasant and professional. The apartment looked just like the photos. Clean, presentable, and as expected. I appreciate that because I’ve seen places where they have very glamorous pictures for not so glamorous units. Im very happy with my experience today.

Experiencia negativa: I’ve lived at the Lexington for 8 years. Horrible management group. The heat never works in the building. We just got 10 inches of snow in single digits and were without heat for 24 hours. Called the emergency line to report it after 24 of no heat and there has currently been no response for 6 hours. They also closed their office due to the weather on Monday and do not have call forwarding so no one answers and there is no routing for emergencies. Literally the absolutely worst management company and the sole reason I am moving out after 8 years. Their maintenance is also horrific and their idea of fixing a leak in bathroom has been to just throw as much spackle on the wall as possible. It’s disgusting. Only live in the Lexington (4207 Chester Ave) if it’s your last option. I am more than happy to share photos and maintenance records as well.

Experiencia fantástica: What a great group at New Age Realty Group! But don't take my word for it. Go see for yourself!

Experiencia fantástica: SHOUT POUT TYLER. He was a huge help!!!

Experiencia negativa: this is the most trash company I’ve ever seen. I booked 4 apartment tour. after taking off from my office, they did not appear in any of them and there is no contact information to contact to Agent. If you call to that head office, you should know the party’s name and extension. It’s just a machine operated system. No one gonna answer it.

Experiencia negativa: The leasing agent Durant Hayden was 30 minutes late to the viewing. There was no communication to assist with letting me know he was late so I sat in front of the property for a half hour. When he finally called I had left due to no communication whatsoever. He explained he was having a late day… with no sympathy whatsoever. I will not be renting from this company. If there late with responding to new tenants I can only imagine how maintenance and management is. Good luck if you’re considering them.

Experiencia fantástica: I was shown 3029 Girard Ave. Bob was very nice and knowledgeable about the property.

Experiencia fantástica: The real estate agent Bob was extremely professional on time and answered questions that I had but forgot to ask. He was that well informed and will be looking for other one bedroom apartments for me for the future maybe we'll be a better fit for me

Experiencia positiva: viewed a beautiful property, very kind leasing agent.

Experiencia fantástica: I had a great experience working with New Age Realty Group. From start to finish, their team was professional, responsive, and genuinely cared about making the process smooth.

Experiencia fantástica: Jayson did our showing and he was professional and answered all our questions, loved it!!

Experiencia negativa: AVOID AT ALL COSTS - THEY WILL STEAL FROM YOU. I had an extremely disappointing experience with New Age Realty Group, Inc. when applying for a rental at 3000 Sunrise Walk, Philadelphia, PA. After paying a $3,600 holding fee and $120 in application fees, expecting the deposit to be refundable based on initial assurances, I was shocked to learn they intended to keep it all as a “withdrawal penalty” after I withdrew due to their refusal to honor agreed-upon terms, like a pet allowance. The company’s deceptive practices are glaring— they failed to clearly disclose that the holding fee would be non-refundable, burying this critical detail in fine print within a multi-page document provided only after payment. This lack of transparency, combined with not providing application copies upfront and pressuring payment before processing, misled me into believing the funds were secure. Their refusal to negotiate lease terms, including the pet addendum that was a key condition, further exposed their bad faith. Online reviews echo similar complaints about withheld deposits and opacity, pointing to a troubling pattern. I strongly advise caution with this company— their practices seem designed to trap applicants into forfeiting money. Avoid at all costs unless they overhaul their approach to honesty and fairness. **update email received from Christos Tzimoulis 8.13.25: “I do know that going online and slandering a company is not a good way of trying to resolve an issue in good faith. Fortunately for you, we do have at least one tour scheduled this week.  If I were you, I’d hope that it gets rented quickly, so your damages are reduced.” My honest review prompted an unprofessional response from the broker. They falsely accused me of “slandering” them and used threatening language, suggesting I’d face “damages” unless their property at 3000 Sunrise Walk, Philadelphia, PA 19125, rents quickly. This intimidating tactic, rather than addressing my valid concerns, further highlights their lack of transparency and accountability. Potential renters should be cautious. **second update on Gag Order and Claims of No Losses 8.28.25: In a subsequent email, New Age Realty Group claimed they incurred no losses from my withdrawal, yet still refused to refund our $3,600 holding fee, contradicting their own justification for withholding it. Furthermore, they sent a gag order, demanding we sign a non-disclosure agreement to release the funds they acknowledge owing us. This coercive attempt to silence my valid concerns about their deceptive practices further exposes their lack of integrity. *** Update on Refusal of NDA and Additional Demands 9.5.25: After we explicitly refused to sign the non-disclosure agreement demanded by New Age Realty Group to release the $3,600 holding fee they acknowledge owing, they escalated their tactics by claiming we now owe them additional money. This baseless demand, made despite their earlier admission of incurring no losses from my withdrawal, further demonstrates their coercive and dishonest practices aimed at intimidating and extorting applicants.

Experiencia negativa: Roaches and water damage in new apartment in powelton. I will keep this up until it’s fixed.

Experiencia fantástica: Had a seamless experience dealing with New Age Realty. Quick response times, answered all questions. I dealt with Jayson Cheng, highly recommend.

Experiencia fantástica: It was an absolute pleasure working with Bob, highly recommend for a professional and seamless transaction!

Experiencia fantástica: I love the place and I would love to raise my sweet daughters here in this area. Where I'm staying. We're in a lease until August the 15th, so looking for it to live in in your property. Please consider me and my daughters.

Experiencia fantástica: Jayson Cheng gave us a virtual tour and did an outstanding job. Jayson is professional, knowledgeable and has excellent communication skills. We toured with him today and our applications have already been submitted. Thanks, Jayson!

Experiencia fantástica: Jason showed us this place and he was a great person to work with, very informative and punctual, made it a very easy and enjoyable experience. If we move again in the future I would choose New Age realty again thanks to the great customer service received from phone reception to viewing with agents.

Experiencia fantástica: I had a great experience working with Bob. He went above and beyond to help me find the perfect place for me. He always picked up his phone to answer my questions, and he gave really solid advice.

Experiencia positiva: Jayson was very kind, professional, and helpful to us in our housing search.

Experiencia fantástica: If Jayson's patience and professionalism is any indicator, this is definitely a group I'll aim to work with in the future.

Experiencia negativa: Extremely disappointing experience. This was by far the worst realty group I've dealt with during my time living in Philadelphia. I attempted to schedule at least four showings—every single one was canceled. When they finally did schedule a showing for me, the agent never showed up. I waited at the apartment with no communication from their end. When I called to follow up, I was told that the agent intended for the showing, Durrant, had left early and would not be attending the showing. No one informed me ahead of time, and had I not reached out myself, I likely never would have heard anything. The lack of professionalism and disregard for my time was truly frustrating. I would strongly advise others to avoid working with this group.

Experiencia fantástica: The touring agent, Jayson Cheng, he is a real pro, did pretty good job showing the place.

Experiencia fantástica: Durant assisted me with a tour. He was well dressed, knowledgeable, and professional. Answered all questions with tact and knowledge. I was made comfortable during the tour and felt free to ask questions. He was patient as I looked around the property thoroughly. Fingers crossed.

Experiencia fantástica: Durrant was very friendly & helped. He was able to answer all my questions with satisfying answers. I really liked the apartment.

Experiencia negativa: Did not view apartment, leasing agent was running late. Unfortunately my children began misbehaving and because the agent took so long we had to leave. I was a little early due to not being too far from the area.

Experiencia fantástica: SGT was awesome! The guy was thorough and finished quickly

Experiencia fantástica: We were shown an apartment in west philly by Jayson Cheng. He was very helpful, showed us around the place and answered all our questions. The process of setting up the meeting and getting in touch was also straightforward.

Experiencia fantástica: We were shown an apartment by Jayson Cheng. He was extremely helpful, and the apartment was great, which together finally ended our house hunt. We will definitely be signing with New Age Realty, and highly recommend them!

Experiencia fantástica: The employees at New Age Realty were professional, friendly, and helpful. They made my relocation experience seem less.

Experiencia fantástica: I had a great experience with New Age Realty Group, specifically thanks to Diana! She was incredibly knowledgeable, helpful, and made the entire process smooth and stress-free. She answered all my questions with patience and professionalism—truly a pleasure to work with. Highly recommend asking for Diana if you’re looking for someone who really knows their stuff and cares about helping you find the right fit!

Experiencia fantástica: We have a wonderful agent. She found us the most spacious quiet all around peaceful home for our family we're so grateful to her. Every interaction that we have with this company is awesome we have no complaints not one

Experiencia fantástica: Very nice. Suggested more units nearby with an affordable price and more space.

Experiencia fantástica: So helpful and polite. Answered all my questions and even suggested other places of what we wanted that was on the market. 10/10

Experiencia fantástica: Very polite and very nice and was very respectful when showing me and my roommates our units.

Experiencia fantástica: Jayson has been so helpful. If I need help with anything I can contact him at any time and he gets right back to me no questions asked.

Experiencia fantástica: Jason was punctual for all showing and knew all the questions I had right away as i think he kept key details on his phone. Very happy with my experience touring with new age!

Experiencia fantástica: Jayson Cheng was very helpful and informative of the property we were looking at. Easy to work with and was able to clarify all questions.

Experiencia negativa: Eric the property manager told us if we didn't like the mouse and roach leavings coating our new rental then we can move out. Should have been cleaned BEFORE our lease started. Multiple outstanding L-I violations- search first before move in!

Experiencia fantástica: Durrant was kind and knowledgeable. I really appreciated the time he took with me and that he shared his own experiences with schools etc

Experiencia fantástica: Bob is a great guy just met him this week and help me and my wife get into our new place. Great guy great conversation Let’s Gooo Birds!!!

Experiencia fantástica: I love New Age Realty Group!! I have lived at one of their properties for 6 months and not only do I love my apartment, but I love the on-site leasing office. In particular, Diana is an incredible leasing associate, helping me along the way from processing my rent payments each month, dropping off packages to my doorstep, and assisting in the process of changing roommates. She is consistently friendly and helpful. In addition, Lisa has worked so hard to expedite my maintenance requests, and she goes above and beyond for the. tenants here! Thank you for everything, New Age!

Experiencia fantástica: We couldn’t be happier with the job our realtor, Christos, did in selling our office space. Chris was knowledgeable about each and every step of the process, and helped us to get the price we sought in a timely manner.

Experiencia positiva: I really liked it but the living room/kitchen area was a bit small. The area was prefect I would prefer second floor or first floor.

Experiencia fantástica: I have done work for New Age Realty Group for many years. They have always been very fair and honest. Always attentive to their tenants' needs. 5 stars

Experiencia negativa: these HAVE to be fake or paid reviews. new age is known for being slumlords. i rented from them a few years ago and they left us without gas (heat) for days in the coldest parts of the winter with no space heaters or anything to offer, were generally incredibly unresponsive when we needed repairs, and took all of our security deposit AND charged $800 on top of it for regular wear and tear (i remember they charged like $200 for a set of replacement keys because we lost one of the spares! ridiculous!!!). new age is well known in philadelphia for being a terrible company, there is absolutely no way these positive reviews are authentic.

Experiencia fantástica: Worked with Bob and he was so personable. We met him at one location, realized he was going to show us another unit later in the day that we had booked. He asked what I didn't like about the place, he asked what I was looking for and other places that I already looked at. Gave so much helpful information about surrounding areas. Offered to show us a place down the street he thought we would like and he was right. It had all the boxes checked off that I was looking for. Would love to work with him again on finding a place to live.

Experiencia fantástica: I am property owner in Philadelphia. I have been a New Age Realty Group customer for about 15 years. New Age Realty Group is a soup to nuts company that handled all my rental needs. Year after year they advertised my property and found me quality tenants. Chris and his amazing team at New Age Realty Group worked through the good times and the bad. No job is too small or too big for his team of experienced employees. New Age made my experience as a landlord effortless. Chris and his team get the job done. Thanks NEW AGE!!!!!!

Experiencia positiva: This was a good viewing. The Bob was insightful, engaging, and professionally. It seems that New Age has a solid group of professionals.

Experiencia fantástica: new age was great to work with! i rented and lived in their management properties for many years. friendly and helpful staff that are extremely responsive. highly recommend!

Experiencia fantástica: Working with Bob Lynch at New Age Realty Group was a pleasure. He and his team were thorough, patient and professional. We were able to work to together efficiently and effectively for the well being of our clients.

Experiencia fantástica: Fantastic team to work with. Very attentive, and responsive to needs of renters and owners.

Experiencia fantástica: So helpful and arrived right on time for the tour. Answered all our questions and shared helpful information. Thanks so much!

Experiencia fantástica: Christos and his team have handled multiple sales and rental transactions for my company. The New Age staff are professional and highly competent. We recommend them to anyone

Experiencia negativa: Claimed to have had security deposit stolen in the mail rather than shipped to new address. A decent process while renting from them but a very sketchy and untrustworthy company.

Experiencia fantástica: I have to shout out the New Age leasing team for their unmatched professionalism when looking for a property. Special thanks to Julie for answering all of our questions & following up when new listings became available. She was extremely helpful and lovely to work with. We ultimately rented from another company as none of the available units were quite what we needed, but we’d love the opportunity to work with New Age in the future.

Experiencia fantástica: In looking for an apartment I spoke with Andrew and he was very helpful with my questions about the neighborhood and nearby transit options.

Experiencia fantástica: Diana is very professional and was able to help assist by answering all my questions regarding the leasing process.

Experiencia negativa: So, picture this: I turn on the faucet for a nice, refreshing drink of water, and what comes out? Liquid mud. Yes, folks, brown water spewing out of every faucet in the house like I'm auditioning for a horror movie about the world's worst plumbing disaster. Naturally, I hit the panic button and send an emergency message, thinking, "Surely, they’ll send in the cavalry!" And what do I get in return? A casual, “That’s an issue that can be taken care of in the morning,” from Christian Connolly, one of the property managers. I mean, really?!? So let me get this straight, Christian. Just don’t use any water from 7 pm until, what, the break of dawn? No shower, no dishes, no flushing. Nothing. Because apparently, we're living in the 1800s now, and brown water is just part of the evening ambiance. But wait, it gets better! Not a soul was sent to check out this river of chocolate milk coming out of my pipes. I guess they think I’m just supposed to sit back, relax, and enjoy the new, unexpected brown water feature in my home. Now, let me give credit where credit’s due. The maintenance team? Absolutely fantastic. These folks could probably fix a leaky faucet blindfolded. But the company? Well, let’s just say their crisis management skills are about as useful as a chocolate teapot. If I wanted to live out a scene from a dystopian survival movie, I would have at least liked some popcorn with it.

Experiencia fantástica: New Age Realty generally, and Julie specifically have been extremely helpful through the leasing and move in process. Julie is extremely knowledgeable and helpful. She was able to guide me through everything to make sure my experience was as easy as possible.

Experiencia fantástica: I wanted to commend Lisa & Andrew for their absolute great professionalism. I has had the best experience ever with them at New Age.

Experiencia fantástica: I've been a tenant for two years and would recommend New Age to anyone looking for a place in the city!

Experiencia fantástica: New Age is by far the best option. Andrew and Liza make my moving experience very pleasant. I love it, and I will recommend them to all of my friends.

Experiencia fantástica: As a Vendor for New Age Realty- I have found Liza and Andrew to be responsive, helpful and always thinking of the tenants. I highly recommend New Age for any owner looking for high quality professional maintenance management.

Experiencia fantástica: Andrew was very helpful getting us set up in our new apartment! Friendly, professional, and knowledgeable.

Experiencia fantástica: Currently renting one of New Age’s units. It’s good for the price They respond to inquiries fast and the rental property was well-maintained and any maintenance issues I encountered were promptly addressed. Employees are approachable and professional. I’ve already referred 2 of my friends to rent their units. Every problem we had was addressed as quickly as possible.

Experiencia negativa: I rented through New Age Realty for a year and a half. When we moved in, the apartment was not move in ready. We had to get the dishwasher, microwave, washer, and dryer replaced which took months to be done. We had a sink leak, bathtub leak, and leaking roof that took multiple weeks of requests to have someone come take a look and fix. When the dryer was installed, it was done improperly and carbon monoxide fumes were being admitted into our apartment. We only decided to stay over a year lease because we could not move out during the school semester. Upon moving out, it took two weeks to get our last months rent check back after calling the office several times. When deciding who to rent through in West Philly, I would highly recommend reconsidering if you decide New Age Realty.

Experiencia fantástica: Matt is a professional who keeps in touch with his clients and is serious about showings. The agency has lots of nice listings and I have no doubt they have homes to suit families as well as students. The area I have seen was littered with New Age signs, places for rent and that have been rented. It's a lovely college town with many great eateries and stores, I hope to be living there soon. This part of the city is very accessible and the trolleys that serve it are surprisingly fast. I recommend the agency as well as the area.

Experiencia fantástica: I have had a fantastic relationship with Newage as both a landlord and a seller. I even had them help me sell a family member’s home. Just wonderfully thoughtful people to work with. I cannot recommend them higher. From the day I began working with Nicole and Eric, it has been nothing short of professionalism and care. Bravo!

Experiencia fantástica: New Age has helped me find 2 great apartments. The realtors - especially Bob - are very knowledgable and helpful!

Experiencia fantástica: At New Age Realty they take the stress out of finding a quality place to rent! I needed to move out ASAP and with the help of Bob and Dianna found a perfect rental in the area I asked under the budget I needed. Great team at New Age Realty! Thank you

Experiencia fantástica: New Age Reality offers affordable and hassle-free living. Their management is very reliable and efficient, especially Liza. I've been their tenant for the last three years, and they always promptly address all maintanance requests. Recently, Mike visited to address a plumbing-related issue; he and his team did a great job.

Experiencia fantástica: The whole team at New Age is awesome. Very personalized service, quick to respond and very informative - I would recommend New Age Realty to anyone looking to purchase or sell a home!

Experiencia fantástica: My roommates and I found ourselves in a horrific situation with an independent landlord that put us in the position to find housing within a week. We came to New Age with our situation, and they helped coordinate multiple house tours within a few days. We chose a nice 4-bedroom rowhome, and they helped expedite our rental applications, deposits, and the leases, so we were given the keys within 24-48 hours - we have been in the house for 2 years with no issue. In my experience they've been responsive and understanding since our move-in, and throughout the 2 years we've rented through them.

Experiencia fantástica: Bob was a pleasure to work with. He personally vetted his tenant clients and gave me confidence that they would be a good fit for my landlord clients. Very smooth and professional from start to finish, thank you!

Experiencia fantástica: I can’t recommend Andrew enough! He was so helpful getting me settled into my new apartment! I had such a great experience with him.

Experiencia fantástica: Based on my experiences: A great rental agency that is small enough that you are still valued as a renter. They lease many properties around Drexel’s campus. Realtors are genuine, timely, and professional. Property management is very helpful. Maintenance management is quick to respond and solves the issue thoroughly using their own “contractors” without tenant needing to contact the owner of the property, etc. They just started using a new platform that makes maintenance even easier, it seems. Overall I’m satisfied and would recommend!

Experiencia fantástica: Alex is fantastic! Super friendly, prompt, knowledgeable and efficient. Highly recommend him for any kitchen appliance issues.

Experiencia negativa: The property manager showed us the property even though someone was actively being approved for it and put a deposit down already.

Experiencia fantástica: New Age is a reliable leasing and management company. The staff is helpful and willing to answer any questions. Their business is honest and I would recommend their services to anyone looking to rent in the Philly area.

Experiencia fantástica: New Age Realty in Philadelphia has been a godsend for me as a renter. They respond promptly to maintenance requests, and their technicians are not only skilled but also friendly and reliable. Their property managers are compassionate and supportive, treating tenants with care and respect. Unlike many other rental companies in Philly, New Age goes the extra mile to ensure a positive experience for their tenants. Their portal makes finding documents and paying rent accessible from anywhere.

Experiencia fantástica: Mr Bob was really patient and professional with helping me find my first apartment. Thank u to everyone at new age, even the front desk ladies for your kindness and professionalism!!!

Experiencia fantástica: Bob was a great leasing agent to work with. He showed me several apartments and made recommendations based off what I was looking for. I would definitely recommend!

Experiencia fantástica: My experience with placing rentals with New Age is limited but I am very impressed so far. The New Age leasing department sent me detailed weekly reports on inquiries, showings, interest, etc. I found that to be very professional.

Experiencia negativa: Absolutely the worst leasing company that I have ever worked with. The apartment was in terrible shape when I moved in, was a rat infested building, with flies in the summer time. They never fixed anything and tried to charge me for what they should have fixed before I moved in. Absolutely unethical, and everyone I ever dealt with there was really rude to me. Don’t lease from them if you can avoid it.

Experiencia fantástica: Bob is an awesome individual. He has been showing me properties with no problem and he is very pleasant. Thank you for choosing him to handle the viewings.

Experiencia fantástica: Amy Zhunio is not only knowledgeable about the Philly area, but she's also incredibly approachable, easy to talk to, and makes the process of home buying easy to understand.

Experiencia fantástica: Amy is an exceptional real estate agent whose dedication and professionalism go above and beyond. Her strong work ethics ensured a smooth and satisfying experience. She's attentive, knowledgeable, and truly cares about her clients' needs. A five-star service without a doubt!

Experiencia fantástica: They handled any maintenance requests in a timely manner and helped me find a great apartment!

Experiencia fantástica: New Age has helped me make the most stressful thing (moving) something I can actually look forward to!!! I just wanted to thank the extremely helpful and friendly staff for answering all my questions, and making the whole process easier. I could not recommend them more.

Experiencia fantástica: I rented an apartment through New Age this past year and am planning to renew my lease. I’ve only rented through private owners in the past and everything is done much faster when dealing with a management company, especially this one. My questions and concerns were answered quickly, maintenance was handled in a timely manner, and emergencies were immediately resolved.

Experiencia fantástica: I have been around New Age for over 20 years. I see how they operate and can tell you that they are professional property managers. Their team has only improved over time with dedicated professionals in property management and leasing. I would highly recommend their services.

Experiencia fantástica: I liked the apartment it was great for my new start. I hope I can rent from New Age Realty. Bob was nice and professional

Experiencia fantástica: New age realty staff was a dream to work with. They were extremely professional and kept up on constant communication. The rental process is so annoying in general but they made it easy. 10 out 10 would recommend.

Experiencia fantástica: Super thankful for everything that New Age has done helping me and my husband find an apartment! The process was straightforward and they communicated with us the whole time.

Experiencia fantástica: They helped me find a great place for a great price. They made the process really easy and were very communicative. An all-around top tier property management company.

Experiencia fantástica: Durant was a pleasure to speak to. I felt safe asking him questions and trusted in the knowledge of his answers. He made me feel well at ease with the location and concerns I may have had with various aspects of the apartment layout.

Experiencia fantástica: Very professional management company that keeps up with maintenance and is friendly to their tenants. Despite a few minor issues with our water, which were addressed quickly, I’ve had an overall great experience and I highly encourage you to consider renting through them.