Action Properties Real Estate Services, Inc
Información sobre Action Properties Real Estate Services, Inc
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Action Properties R.E.S Inc. is a Roseville Property Management Company Serving Placer County and Surrounding Areas. We are the best full-service Roseville property management company, and we’d like to help you increase the investment returns you earn on your rental property.
We have decades of property management experience, and we use that expertise to get you the best return on your investment. Once your property is rented out, you’ll begin collecting monthly rental checks. But we don’t stop there.
Placing the right tenant is one of the most important things a Placer County property management company can do for you. Before we start to search for great tenants, we make sure there’s a great property to provide them.
Action Properties Real Estate Services, Inc: Opiniones
Experiencia fantástica: We have been very pleased with the service from Action Properties. They respond promptly to any issue that arises to take care of the situation. Thank you for the excellent service. We really appreciate their excellent service for our property.
Experiencia fantástica: Responsive and friendly group! Pleasure to work with
Experiencia fantástica: This is my first experience with Property Management and I'm very pleased with Action Properties level of service.
Experiencia fantástica: I'm very satisfied with Action Properties' management of my properties in Roseville. Their staff are friendly, responsive, and very professional. They get an A+++ for their administration of the leases on my properties. Thank you, Action.
Experiencia fantástica: For us best management company Terri and staff all very nice
Experiencia fantástica: I appreciate the help from management for maintenance
Experiencia negativa: WARNING! Do not rent from action properties! Terri and her team are the worst case of scam artists I’ve ever encountered. Rented a new home from them and I am VERY particular about how my homes are kept. Even staffing 2 full time housekeepers,landscaper,etc. I could run down the many issues over the years I rented with them,but there isn’t enough space to type. But to name a few: Doesn’t replace items that were covered under renter policy. Do not want to fix anything that goes wrong in the house. You will be paying out of pocket! They let the owners come and go without proper notice as they pleased. The owners showed up multiple times! Once even bringing his grown children who brought their lunch and ate in the house! The owners wanted the house to basically not be lived in. They had no business owning a rental. Terri and co did nothing about any of this when I brought it up to them. As a previous person said in the reviews they want the entire house replaced. Carpets,walls,blinds,the entire house! There is no such thing to them as “normal wear & tear”. Try to charge you for items that are under home warranty. As I stated this is a sham of a business and I’m def going for legal action as it seems they tend to do this to everyone. This company needs shut down! Response to Action properties: I have sent numerous emails and called so many times to be told the same thing. You took my $4500 deposit and are now looking to also get over $10k more from me by turning this into collections! I have never dealt with such scam artists in my life. It’s unbelievable and I am not the only one. I have found out that this is the way you guys operate. One guy lost his deposit and also was charged $11k!!!!!! Don’t tell me you want resolve when all you are looking for is a payday. Not happening. Drop your claims or see me in the courts!
Experiencia fantástica: One of the best property management company's you could use... Terri and the office people go the extra yard to get things done..
Experiencia fantástica: We normally do our own property management, but gave them a chance in one of our units could not be more satisfied.
Experiencia fantástica: Terri and the team at Action Properties are awesome. Very responsive, take full responsibility and deal with difficult situations in the most professional manner! Thank you team.
Experiencia fantástica: Action Properties makes owning a rental as easily as it possibly can be! The owner and employees are helpful and responsive, and I appreciate their service very much!
Experiencia fantástica: I have been with Terry and Action Property's about 4 years now for my rental in Roseville. Had a rough go the the first tenants, but we worked it out as Terry and her staff are experts. I have great tenants now as we just did our first lease renewal. Action performed an inspection with photos prior to the renewal to help an owner with decision making. Very professional. No complaints
Experiencia fantástica: Very nice people quick on getting things fixed
Experiencia fantástica: Great groups of folks who follow through and make it so easy for property management owners.
Experiencia fantástica: Right on top of everything good, bad or otherwise. They do a great job.
Experiencia fantástica: So far they've done a great job. It's been about 6 months.
Experiencia fantástica: Great property, timely and quality services, convenient and seamless communication
Experiencia fantástica: I've always had a pleasant experience working with the employees of Action Properties. They've always been professional and quick to respond.
Experiencia fantástica: They do a good job!
Experiencia fantástica: I have been involved with AP for over a year -- primarily in getting my home ready for rental and acquiring an excellent renter. All necessary and appropriate home 'work' was coordinated and accomplished, and I am very pleased with APs responsiveness in all regards.
Experiencia fantástica: Highly recommended A+++++ all around! Terri and her team are the best property managers around.
Experiencia negativa: Stay far away from Action Properties . This company is one of the most dishonest and unethical property managers I’ve ever dealt with. After moving out of a clean and well-kept home, they tried to charge me over $11K+ for normal wear and tear — full paint, full carpet replacement, blinds, and even light bulbs. I provided proof, photos, and receipts for professional cleaning, but they ignored everything and blindly sided with the homeowner. They don’t follow their own lease terms and California law — they just make up charges to help the owner renovate at the tenant’s expense. Completely unprofessional, untrustworthy, and unethical. They only care about the property owner, not fairness or honesty. Do not rent from this company unless you want to lose your deposit and be hit with made-up repair bills.
Experiencia fantástica: Terri and her staff are wonderful to work with. They take care of others' properties as if they were their own. I put my trust in them to do the best for my property as they have for many years and will continue to do so.
Experiencia fantástica: I would highly recommend Terri and her team at Action Properties. They are very professional and at the same time very thoughtful and they truly care about their clients. I had a very difficult and stressful situation with a tenant and Cathie was Amazing helping me every step of the way. If I could I’d give them 10+ stars. Thank you everyone at Action properties.
Experiencia fantástica: Extremely well managed. Maintenance requests are handled promptly and communication is top notch. Thank you Action team!
Experiencia fantástica: I’ve been working with Action Properties for over 10 years. They are great to work with and I truly appreciate Terri’s opinion when it comes to my rentals.
Experiencia fantástica: Terri and her staff are great people to work with. Honest and integrity is what they do. Keep up the great work action properties.
Experiencia fantástica: Action Property is reliable. Staff are friendly, honest and answers email right away. Attend to clients needs right away. Never had a problem with them.
Experiencia negativa: If you are looking for a property manager to manage your property I suggest you do your research. If you are looking for a property manager to be honest, forthcoming and manage with your interests in mind Action Properties may not be your best choice. They put their own interests first, then the tenant and lastly you the homeowner .They seem to forget that tenants come and go, but the business relationship you have with your homeowner is key to their business success. The homeowners bring the business to them after all. They do not follow set policies that are crucial to managing a property. When inquiring and interviewing them the owner was very attentive and was very available. After signing she dropped out of sight and left everything to one young woman who either was overwhelmed or just didn’t care. We caught them in many half truths during our year long contract with them. When our tenants' 1 year lease was due to expire it appears they sent the letter of intent to the tenant after the 30 days stated in the contract. Our lease was due to expire on August 1st, the tenant signed overnight on July 31st. It should not have gotten that far. There should be policies in place to keep that from happening. They had previously told us he said he wanted to renew in June verbally. We thought he had already signed and then on July 24th they called and told us there was a problem. We should have been notified long before then that there was an issue. We have interviewed for a new property manager and we have told them the details of what happened. I asked each one how they would have handled such a situation. Each one had solid policies in place that would not have let this 11th hour lease renewal signing happen. In our opinion we were not well represented. I would not recommend them.
Experiencia fantástica: We have been consistently impressed with the high level of service provided by the team at 18970 Tilson Ave in Cupertino. Dedy, Takako, Darrell and Stephen Terry. Their maintenance demonstrate outstanding professionalism, responding promptly to any issues that arise. Their quick and clear communication ensures that every concern is addressed efficiently and with full transparency! The team’s commitment to property care is equally noteworthy. From coordinating timely repairs to overseeing the gardeners who maintain the grounds, every detail is handled with care and precision. The result is a property that is not only well-maintained but also a pleasure to live in. Their reliability, responsiveness, and dedication to excellence set a strong standard for client service!!
Experiencia fantástica: This office is professional and clean and the employees are very easy to work with
Experiencia fantástica: Quick to respond and fix any issues that arrive. Easy to work with.
Experiencia fantástica: So far, we have great experience working with the action properties to lease our house. I totally recommend this place for property management services.
Experiencia positiva: The staff were very helpful in answering questions and being timely in providing feedback. I felt put of all the companies I reached out to that action was the most responsive and able to answer questions while appropriately applying legal contract guidelines. Since I am in military there are some things that remain different when renting and action knew how to take care of military memebers. Highly recommend this company for military members.
Experiencia negativa: Extremely Disappointed – Stay Away from Action Properties If I could give zero stars, I would. Action Properties has proven time and time again that they are one of the most unresponsive and neglectful property management companies I’ve ever had the misfortune of dealing with. They completely ignore complaints, no matter how serious the issue is. Multiple residents (myself included) have reported safety concerns and property hazards with their tenants, and Action Properties' response has consistently been the same: nothing. No inspections, no follow-ups, no communication—just pure neglect. What makes it worse is how they seem to actively avoid accountability. You’ll leave messages, send emails, and file complaints, and it’s as if you’re shouting into the void. The lack of basic property oversight and tenant care is shocking for a company that supposedly specializes in property management. If you’re a property owner thinking of hiring Action Properties—don’t. If you’re a prospective tenant—run. Save yourself the frustration, damage, and financial loss that comes from dealing with their utter incompetence and disregard for residents' wellbeing.
Experiencia fantástica: Prompt and efficient with receiving my monthly rental income. Cathy’s great! Your employees are helpful and courteous
Experiencia fantástica: Great communication with the office. Easy to use app
Experiencia fantástica: Had a service call from ACGirls and it was professional, quick, and exactly what we needed.
Experiencia fantástica: They do a great job We are very pleased
Experiencia fantástica: Action is a quality full service property manager. They take great care of our tenants.
Experiencia fantástica: Action Properties has managed my properties for many years. They have done an outstanding job. Terri Alcala and her staff are experienced Property Managers who take care of owners and residents. They make sure that necessary repairs are taken care of quickly when residents call. They work with owners and residents to resolve problems that may occur. They work hard to make renting a home a pleasant experience. Terri and her staff are constantly working to improve their services and it shows. I highly recommend ActionProperties for both owners and residents.
Experiencia fantástica: Action Properties has been great. I just wish I had come to them sooner.
Experiencia fantástica: Always responsive to questions/concerns and act promptly to address them monthly reports easy to read
Experiencia fantástica: We love Action Properties! We ighly recommend them for your rentals- they always find us the best tenants.
Experiencia fantástica: Terri and her staff have been managing our rental for nearly 16 years. They do excellent work, are easy to work with and very responsive to the tenant and our needs.
Experiencia fantástica: We are really happy with our experiences with Action Properties. They are very nice people, and they work really fast to solve any problems! Overall amazing and delightful people!
Experiencia negativa: They are a terrible company. Don't list from them and don't rent from them. They will take your money.
Experiencia fantástica: I had to cancel my application after paying the screening fees and not having started the screening yet Action Properties graciously returned the fees. Top notch, very professional.
Experiencia fantástica: Action properties was on the spot any time there was an issue. Very pleasant to work with
Experiencia fantástica: Terri Alcala and all of her staff at Action Properties are absolutely wonderful !! Always friendly, caring, kind and extremely helpful when we need anything!
Experiencia fantástica: Stephen and Darrell have been so helpful and responsive as we settle into our new home in Palo Alto. They helped us identify mystery electrical outlets and storage spaces and have been quick to respond to maintenance requests.
Experiencia fantástica: I have had my property with Action property for almost 6 years now and I am very pleased with their overall service. They have found us excellent tenants and helped us deal with a former tenant breaking the lease on us for personal reason. They found us another very nice tenant within a short period of time. They are taking care of our house like their own. Terry and her team collaborate with you to help maintain your house and I feel comfortable that my house is well taken care off I wish them success and keep doing the great job they are presently doing
Experiencia fantástica: Great staff… very welcoming
Experiencia fantástica: Action Property has been wonderful. All staffs are friendly and great at their jobs. I feel lucky to have found them!
Experiencia positiva: I moved into a house three weeks ago, rented by Action Properties. Some aspects have gone extremely well, a few have not. I could not give 5 stars, due to some of the lack of detail to various items being ready for move in by a new tenant. However, once brought to Action's attention, these things were remedied. Currently, I have a chirping smoke alarm. I would have thought the batteries in smoke alarms would be replaced as part of the transition between tenants. Nevertheless, one is chirping, and I either need a new battery or a new smoke alarm. I don't own a full-sized ladder, which is needed to reach the smoke alarm or I would replace the battery (or the alarm) myself. Many photos were taken by Action prior to my move in, to document the current state of the house, but the photos are extremely dark. Why wasn't a flash used, when taking photos for documentation? These are examples of details. However, on the whole, I am so grateful to be living here! Additionally, Action's staff is very friendly and approachable.
Experiencia fantástica: We will continue to recommend Action PM !
Experiencia negativa: I rented a house in 2021. During the pandemic. Not a lot of choice at the time. Not the nicest or well taken care of property. To begin the rv gates were newly built. But when I went to open them. They all but fell on the ground. Trying to take part of the fence with it. That the gate was ratchet strapped to. I rebuilt the gates and added new posts set in concrete. And secured the fence. And removed the goofy ratchet strap. And offered to show whoever built the gate originally how to correctly build 2 rv gates that don’t need wheels. No compensation offered. Rent raised every year. Over $400 in 3 years. And they are looking to raise it over $200 this coming year. Using Zillow as a guide, comparing newly remodeled properties to this property needing to be remodeled. Also rebuilt the side gate and fence. Posts with concrete as well. No compensation. Rent keeps getting raised each year. The wind blew down part of the side yard. And after weeks of the neighbor asking about the fence. Vendors coming and looking and no one fixing it. I rebuilt 28’ all new wood. I got money for the materials. But not even a thank you. They did actually bring up that they had miscalculated the rent and I needed to make up the $50 less they had been charging me for the last 5 months. So I was told I needed to pay $250 on top of the rent. Because of their mistake. I don’t like moving but the house is over priced. And I can’t keep replacing fences for free. I would stay if they would acknowledge the work I did. But to keep raising the rent and taking advantage of me doesn’t work.
Experiencia fantástica: I am extremely happy and grateful to Terri Alcala and Serina for the help and support in securing my current living space! I absolutely love it! Thank you both❤️
Experiencia fantástica: I thoroughly enjoy working with EVERYONE at Action Properties! They are always available to answer any of my questions. The whole team is reliable, knowledgeable and extremely friendly! I highly recommend them to meet all of your needs!!
Experiencia fantástica: As of June 2024, I am utilizing Action Properties to manage a rental house. I wrote the quote below several years ago....I still use the wonderful services of Action Properties to manage a rental property for me. I have no compliants. They are very effecient with paper work and with the tennants. I continue to highly recommend the services of Action Property....great group! "I have been an Action Properties client for many years(at least 17) with a rental home in Roseville. I have NO complaints----none! If there are problems, the owner and staff are easy to talk with and very helpful. I highly recommend Action Properties. The staff know that I will give a personal review if you want more information, they will put you in touch with me. Recently we needed to find a new tenant----and Action Prop really worked hard. They shared every step of the process and were helpful to all of us--tenants and myself. I could not be happier. Yes, Terri and her staff are excellent and continue to help me in a very pleasant way. When something needs attention at the house, the people Action Prop. hires to repair are excellent too!"
Experiencia fantástica: Everyone at Action Properties has been helpful and professional. I recommend them highly and without any reservations. They know their jobs and do them well.
Experiencia fantástica: I have used Action Property for the past 15 or so years. Teri and staff are prompt when answering my questions and concerns regarding my property. They resolve tenant issues timely and have done a good job screening tenants for the property. Their management fees are very reasonable and their accounting system is top notch. Strongly recommend them.
Experiencia negativa: Read their Yelp reviews. Thats all I can say :-).
Experiencia fantástica: Action Properties always went over and above to help when needed in a very timely manner. And made move out a breeze
Experiencia fantástica: We have used Action Properties for many years now. They have always been professional and responsive. We are very happy with Terri and her staff and will continue to use them.
Experiencia fantástica: I have been with Action Properties for over 6 years and they are an excellent property management company. Very satisfied.
Experiencia negativa: Beware of this company!!. I rented an apartment from them in Roseville Ca and paid my deposit of $1,595.00. The only thing wrong with the place was the paint on the walls were messed up in one of the rooms, (I took videos/pictures before and after I rented). Upon leaving I left the place spotless, it was cleaner after I left( I’m a little OCD like that). I’m in the military and was only there for 6 months. They mailed me my security deposit back minus a list of all the things they charged me for carpet cleaning (211.99), cleaning the tile floor ($360.00), paint ($360.00), interior cleaning including storage unit ($330.00) which I only had one piece of furniture in the storage unit. Plus water bill which i don’t have a problem with. I ended up with security deposit refund of $210.40. The apartment was not that big. I’m a single 28 Year and got deployed at the last minute. How does a company get away with changing all of these crazy fees. I would never recommend renting from this company again..
Experiencia positiva: Very proactive and responsive. Giving more feedback would be helpful. Actions taken on the house can be described and feedback provided
Experiencia fantástica: Action Properties has managed my rental homes for the past 18 years. Terri and her staff quickly communicate with me about any problems that need attention. They have the knowledge and resources to bring in skilled contractors to perform repairs or maintenance at reasonable costs, while setting up work to accommodate tenants’ schedules. Their quick response and communication are valuable advantages and gives me confidence that my properties are well cared for. When a property is vacated, Action arranges for quick maintenance, cleaning, and repairs to reduce the length of vacancy. Action’s tenant selection process is thorough and results in me having a history of excellent tenants who pay the rent on time, take diligent care of the properties, and seem to stay in the properties for above average lengths of time. I highly recommend Action Properties as an exceptional rental management company.
Experiencia fantástica: Action Properties Real Estate Services is a reliable partner in my real estate business. Few challenges surfaced and they were were dealt with swiftly assuming my position; a risky position per the industry advise. In addition, their accounting specialist is outstanding given the complexity of my business model and tax implication. I am happy to be doing business with them and looking forward for a sustained future relationship.
Experiencia fantástica: Terri found us a renter in a hurry and negotiated a great rent amount. They also keep us updated on a monthly basis in a professional manner.
Experiencia fantástica: Action properties have managed my properties for more than 10 years. Terri and her staff are very knowledgeable, professional and do an excellent job. They handle tenant placements, maintenance and inspections. They also have access to good maintenance and repair companies. They are prompt, responsive and reach out to me when needed. I would recommend Action Properties.
Experiencia fantástica: Action Property has been my most dependable company managing my property. I highly recommend the company to anyone looking for a real estate company that is dependable, reliable and caring.
Experiencia fantástica: The staff is very friendly and responsive and made our move very easy.
Experiencia fantástica: I had a problem with my washing machine, and they addressed immediately. Very responsive to maintenance needs .Very thankful to get my washer back up and running in a timely manner.
Experiencia fantástica: We have been tenants of Action Properties for many years and have been completely satisfied with their timely service and care when needed. We show our appreciation to Action and the owners that have entrusted their property to them by taking good care of the home and always paying the rent on time. Thank you.
Experiencia negativa: To respond to Terri’s reply: clearly the deposit wasn’t the problem since the owner accepted the deposit amount we suggested. (If you read the entire review you’ll figure out what the problem was…:) Potential tenants: Read Yelp Reviews before renting. Update: today 04/02 - home is still available and listed for $200 cheaper than what we agreed to pay for. My family and I had an interesting experience with Terri recently. We were very interested in a home in Roseville (still listed in the market) we applied on March 7th and got approved for a high deposit, we asked if the deposit could be reduced and she said no, they had other applicants behind us, so we politely declined. (Sidenote: upon running the application she was being extremely pushy and gave us 24 hours to let her know if we would move forward .. ) Then after a couple weeks we saw there was a promotion listed on the property till April 2nd, so we reached back out to Terri on March 23rd to see if the owner would accept another deposit amount we suggested and she said yes. We then asked her about the promotion for which she lied and said it was removed and no longer offered… she then sent us the lease agreement but was also being extremely pushy again to get it signed ASAP. She was kind of talking down to my husband and stating the same thing that she has other applicants behind us… just basically her attitude is the sole reason we didn’t move forward. The home is still listed today on March 27th… if you’re the owner of the new Lennar home located at Andora at Sierra West - your home is not renting because of the management company…. We are also homeowners (needing to move to reduce commute) we rented out our home within a week and our tenant loves our management company. Terri’s communication skills was sub par at best and just her sheer attitude made us feel that if this is how it is with prospective tenants, we wouldn’t know what to expect after moving in…
Experiencia fantástica: Action property has managed two properties successfully for me for over nine years. They are truly professional, proactive, and responsive to those who are renting the property plus managing my property /needs. I am so confident of a positive experience, I have referred many friends and family to them for assistance. If I wanted to rent a property, Action Property would be my first and only choice. Thanks for the great job you do every day!
Experiencia fantástica: We have been enjoying the services provided by Action Properties since 2003. Terri, and her outstanding staff, are attentive to the tenants needs. They promptly address issues as they arise; and have an excellent selection of repairmen to handle any situation. As an owner, we appreciate the digital move to records, statements, workorders and ease of conducting business. Terri, Alicia and Cathie manage an excellent property management office. We endorse them enthusiastically!
Experiencia fantástica: We are very pleased with Teri and her staff. We would recommend Action properties to anyone who is looking to rent a home or has a property to rent.
Experiencia fantástica: You keep sending me These reviews and I’ve not used your Services in over 2 years. Please take me off the list
Experiencia fantástica: This company is great. They’re friendly, professional and act quickly if the tenant has a problem. I don’t have to worry about my property at all. It’s a real blessing.
Experiencia fantástica: We are delighted to work with Action Properties. The owner, Terri, along with her staff members, Cathie and Denise, have always been kind; responsive; and helpful. They are easy to talk to and easy to reach either by phone or email. Action Properties helped us manage our previous rental 20+ years ago, and we are glad to be working with them again.
Experiencia fantástica: Terri and her team have been taking care of my two rental properties for several years while we were stationed overseas - outstanding service - repairs made timely, rent collected every month, and great customer service. They always provided great support in finding qualified renters and took care of any issues without delays. If you're looking for a class act - call Terri today.
Experiencia fantástica: Great support, timely input and reliable expertise in property management.
Experiencia fantástica: I am completly satisfied with the help and services I have received and continue to receive from Action Properties. They have been my a property managers for many years.
Experiencia fantástica: Action Properties has been our management company for over 15 years. They are responsive, professional and never hesitate to provide exceptional service to us or our tenants. We highly recommend them.
Experiencia fantástica: Action Properties has taken care of our 2 rentals for years now. They take care of everything and we never have to worry.
Experiencia fantástica: I have been working with Action Properties for the past 17 years, and love them. They take care of everything for me. I don't have to worry about my rental at all - I know it is in good hands. I have recommended them. As long as I have a rental in the Sacramento area, I will use Action Properties.
Experiencia fantástica: The entire staff at Action Properties has been very knowledgeable and helpful in taking care of renting my home every step of the way.
Experiencia fantástica: Terri and Alicia are great very responsive. always ontop of everything
Experiencia fantástica: Action Properties has done excellent service for me. When any maintenance needs to be done, they contact me right away. There is always someone around to answer a call.
Experiencia fantástica: We highly recommend Action Properties. From our first contact through their excellence in finding the perfect property for us, service has been stressless, friendly and fast. A clear 10 out of 10!
Experiencia fantástica: Great property management company, awesome people working there. Very professional in handling situations and providing a great customer services. We miss the area where we were renting.
Experiencia fantástica: As a property owner, Action Properties is the best property management company we have ever dealt with! Teri Alcala, the owner, Cathy, and the rest of the staff are very professional they take care of your property as their own.
Experiencia fantástica: We have used Action Properties for the last 9- 10 years and have been very satisfied with them. They are very receptive to any situation that comes up and are very swift to remedy them. We would heartily recommend Action Properties
Experiencia fantástica: Action Properties has been managing our property for a few months already and we are very happy with their service. Terri, Cathie and the whole team has been very professional and always respond to us in timely manner.
Experiencia fantástica: Action Properties has been a reliable, responsive and accurate management tool for my rental with them for several years. It's a pleasure to work with them and have them handle all the details of owning a rental. Thank you!
Experiencia fantástica: I have leased two homes through Action Properties. Terri and her staff provide exceptional service and strive very hard to excel with their levels of service. I highly recommend using Action Properties. You will not be disappointed.
Experiencia negativa: If you’re a renter and want a more accurate review, go to yelp. Most, if not all of these google reviews are from the rentor. All is great until you want to move out. Our complaint is the cleaning charge amongst many others things. To make an extremely long story slightly short, we were charged $400 for cleaning. Did we miss a few spots? Yes. Were those missed spots $400 worth. No. Most of the $400 was for blind cleaning. We cleaned all of the blinds and Action Properties pretty much said it wasn’t good enough, they saw a little bit of dust and had their non-professional blind cleaner, clean the blinds. The cleaner ONLY cleans for Action Properties. May I also add that she used to work for Action Properties. Still does apparently. Not a legit cleaning business when you only clean empty rental houses for your ex-employer. Shady business. We also asked for an itemized invoice a dozen times and still ended up with an invoice that wasn’t completely itemized. I can’t forget to mention that we moved out the second to last day of the month and they decided to have their cleaner clean the house 25 days later. The house was posted for rent before the house was cleaned, they even used pictures of the house before it needed “$400” worth of cleaning. I can go on and on. Good luck to anyone wanting to move out and dare to try to clean anything themselves. Take a lot of pictures! Corrected them multiple times trying to blame us for previous damage :)
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