Ferguson Property Management

Experiencia fantástica: Easy to view. Easy to communicate.

Experiencia fantástica: The self-show Was easy. It’s nice to be able to look through a property individually without other potential tenants looking through it at the same time. I like the communication with Ferguson. The ease of this process has been wonderful.

Experiencia fantástica: The place was clean, neighborhood is quiet and very well kept. I liked everything about it. So far one of the best properties I’ve seen. I was very happy with the viewing and plan on applying.

Experiencia fantástica: Very efficient with communication and prompt. I had one management company that was a slow drop with the emails. The property we viewed was true to the photos. That isn't the case with others. Good at fallow up per step to view. If someone cancels, time can move up for others. Like thatO could give a review of my experience. Ferguson is Good Company.

Experiencia fantástica: Great presentation!

Experiencia fantástica: Ferguson has managed our properties in Roseville and El Dorado Hills for several years now. They are professional, thorough, and easy to work with. I highly recommend them.

Experiencia fantástica: The office staff are extremely kind and helpful and their viewing process is very user friendly.

Experiencia positiva: Quick and Easy to schedule viewing.

Experiencia fantástica: Thank you for presenting this property. We like it and hoping we’re gonna be able to make it.

Experiencia fantástica: Professional. Beautiful, clean home.

Experiencia fantástica: Ferguson Property Management managed our property for a year and they were amazing! They were easy to work with and got a tenant in the property extremely quickly. One important quality they have is that they communicate very well. They would keep us updated on a regular basis.

Experiencia fantástica: The self tour was easy and afterwards, I was able to reach a Ferguson agent with my questions.

Experiencia fantástica: I love the way that you can View the house on your own

Experiencia fantástica: Easy to get into and easy to apply

Experiencia positiva: I had the opportunity to engage in a viewing of one of the properties and absolutely fell in love. I immediately, went home and filled out an application. Thank you so much for making the property easily available for me to view. I’m hoping that this property that I submitted my application for ends my search in finding a new accommodating home for me and my family

Experiencia fantástica: Ferguson Property Management has been managing two properties for us for about a year and a half. They found excellent tenants for one of the properties and that has all worked out great. The other property had existing tenants which did not work out. After they left, Ferguson PM took care of everything involved in getting the property back on the market. We were amazed how quickly the small repairs and cleaning were done. It was a matter of a few days once it was listed before we had new tenants. Thank you so much!

Experiencia fantástica: Nice place clean spacious

Experiencia fantástica: I love it

Experiencia fantástica: I definitely give them 5 stars they helped in every way possible to find me a rental property that was right for me!!!

Experiencia negativa: Terrible experience. Avoid this company at all costs. We were denied during the application process based on a secondary applicant — not the primary — and the reasons given directly contradicted their own stated rental criteria. They clearly do not follow their own policies. We also toured a property that was supposed to be ready for move-in, but it was disgusting — filthy floors, holes in the walls, a clogged toilet with feces. It was completely uninhabitable, yet they were actively trying to rent it out. This company is unprofessional, dishonest, and careless. We will never use them again and strongly advise others to stay away. They do not respect applicants, their own rules, or basic standards of decency.

Experiencia fantástica: Ferguson Property Management has been an outstanding partner in managing my rental property. Their team is professional, responsive, and truly takes the stress out of being a landlord. They handle everything from tenant screening to maintenance with great attention to detail, and they keep me informed without overwhelming me. I’ve had peace of mind knowing my property is in good hands, and I highly recommend them to any property owner looking for a reliable and efficient management company.

Experiencia fantástica: Easy to arrange showings and good communication via text/email. I appreciate being able to actually view the homes without having to fill out a long application and pay a fee first.

Experiencia fantástica: Hopefully best is yet to come, Finding, Booking, and applying was EASY…seriously easy. The property we viewed we liked. Having a walkthrough for ourselves was an unexpected pleasure, no pressure and a gave us a great idea of what it would feel like to make it Home. The waiting to hear back has been a daily challenge…however hopefully if this property doesn’t work out for us it will work for you, because we felt it is perfect for a small family at just the perfect time.

Experiencia fantástica: Ferguson property management has managed my property in Citrus Heights for 8 years now. In the beginning as a young investor I was incredibly worried about moving out of my house and starting to rent it out without being the primary person managing the property. In order to find a good management company, I scoured yelp and found the top 5 management companies in the area. Ferguson Property management was the top one! From this, I then went to interview all of them and at the end of at least 5 interviews and some follow ups Ferguson Property Management won out. I would definitely recommend Ferguson Property Management to anyone looking for a property management company for many reasons listed below. 1. Dan the manager/owner is amazing and is always responsive to owners requests/needs 2. Ferguson property management has a strict set of screening protocols that keep an owner from having to go through costly evictions. 3. Ferguson property management does an amazing job managing my property and keeping it up. My tenants are always immediately cared for upon request and do not need to wait more than a week or two for any request to be handled. I have to heard a single complaint from any tenant over the past 8 years of having Ferguson property management manage my house.

Experiencia fantástica: House was beautiful and we are applying right away!!

Experiencia fantástica: Beautiful home!

Experiencia fantástica: I had a fantastic experience renting a home through Ferguson Property Management. They followed the contract precisely and always kept every agreement. Everything was done on time, and they returned my full deposit since we left the house in its original condition. Highly recommend their services!

Experiencia fantástica: I've been using Ferguson Property Management company for over 10 years, and I couldn't be more satisfied with their service. From the very beginning, they helped me find the perfect rental property, and ever since, they've been handling everything with the utmost professionalism and care. Their team is extremely responsive, always getting back to me promptly whether I have questions or need assistance. They're also incredibly thorough when it comes to screening new tenants, which gives me peace of mind knowing that my property is in good hands. Whenever any issues arise--whether it's maintenance concerns or tenant-related problems--they address everything quickly and efficiently. I never have to chase them for updates, and the quality of their service is consistently excellent. If you're looking for a property management company that is reliable, responsible, and truly cares about your property, I highly recommend this team. They've made managing my rental properties hassle-free, and I'm grateful for their continued support year after year!

Experiencia fantástica: This been a great experience to find the right rental for my family and I. We believe we found the perfect house to rent thru you.

Experiencia fantástica: It’s nice house clean house I like it. I appreciate it for your office to help with us. They have any changes about rental. I need to fill it up application.

Experiencia fantástica: 3555 Woodglade is a beautiful home and a great location for my family and I. We hope it works out for us all!

Experiencia fantástica: Best team ever! Very prompt, provide us pros and cons on a decision and not at all imposing. Great partnership and we hope to continue to have that

Experiencia fantástica: Always very professional. I experience clear communication from their office. Their homes are clean and in good repair. Most of all if I had a friend in need of a rental, or a property management company for their rental, I would definitely refer them

Experiencia fantástica: The house is cute 3 bed room with great space that’s not too big but not too small. The house has great lighting throughout which is a major plus for me

Experiencia fantástica: I highly recommend Ferguson Property Management for their exceptional service and professionalism. From the moment I engaged with them, they were attentive, organized, and thorough in addressing my needs. Their team is responsive and proactive, handling everything from tenant relations to maintenance with ease. They provided regular updates, so I always felt informed, and their transparent communication ensures there are no surprises. Any time I had an issue with our rental home they sent somebody to address it right away, with no delays. Thank you FPM Slavic and Nelly

Experiencia fantástica: This process was so easy and the only home I looked at so far was absolutely impressive

Experiencia fantástica: Ferguson PM has been great! Our last property management was terrible, allowing our property to be literally destroyed … and at our expense. Ferguson found us good tenants and makes sure our rental is well taken care of. They do everything right!

Experiencia fantástica: We have been working with The Ferguson Property Management Group for several years, and they have consistently exceeded our expectations. They manage several of our rental properties, and their partnership has been invaluable in providing a high-quality product to our tenants while relieving us of the day-to-day management responsibilities. The team at Ferguson is thorough and professional, providing detailed monthly and yearly statements that keep us well-informed about our properties’ financial status. Their expertise in housing laws has been crucial, offering us sound advice and ensuring we remain compliant with all regulations. They coordinate seamlessly with landscapers, handymen, and other vendors, ensuring our properties are well-maintained. Their services extend to showing properties, handling keys and locks, and managing the entire leasing process, including recommending competitive pricing. In situations involving repairs and disagreements, Ferguson has always been fair and effective, ensuring that all parties are treated equitably. Their dedication and professionalism have made them an indispensable partner in our property management endeavors. We highly recommend The Ferguson Property Management Group to anyone seeking reliable and comprehensive property management services.

Experiencia fantástica: Ferguson PM is a great company to work with. The application process was seamless and they were timely with all their communication, especially when it came to some minor maintenance issues that needed to be addressed. I got the service that was needed and their staff was very accommodating throughout our lease term. I highly recommend using this PM company in the future!

Experiencia fantástica: I have nothing but great things to say about Ferguson Property Management. I will definitely be recommending it to my friends and family if they ask for referral. Dan is awesome!

Experiencia negativa: This is absolutely the worst property management company ever!! I will be filing complaints with the BBB and City of Roseville.

Experiencia fantástica: It has been a pleasure working with the Ferguson Property Management Team. We specifically worked with Dan and Ethan. Our first meeting/walk through of the property was with Dan. Being the first time renting our home out, he provided great insight for a smooth and easy transition. Ethan was our main point of contact for questions after the initial meeting. He was very, experienced, professional, and well versed in the rental processed. I would definitely recommend reaching out to Ferguson property management team if you are in the market to rent or list a property.

Experiencia fantástica: We’ve had our home in Folsom, CA managed by Ferguson Property Management since 2022 and the experience has been terrific thus far. We settled on Ferguson as our property manager after a thorough evaluation of property management firms in the greater Sacramento area which also included reference checks of current clients of Ferguson’s. Ferguson has effectively handled all aspects of property management very well including marketing, property showing, tenant selection and vetting, tenant on-boarding and off-boarding, and managing service requests. Through the property owner management portal of Ferguson’s we get visibility into various tasks and actions carried out at the property. Detailed income and expense statements and tax documents are sent to us on time making it easy to incorporate them into our tax returns. Dan and his team have significantly minimized the burden that typically comes with managing a remotely located property. The Ferguson team is easy to reach both by email and phone and their response to inquiries have always been professional and prompt. We highly recommend Ferguson for your property management needs in the greater Sacramento area.

Experiencia negativa: I recently applied and was approved for a rental property, but was asked for an additional/higher deposit amount than what was advertised. When I asked about/politely pushed back on this request (this will be illegal to do in CA starting July 2024), I never heard another word back. No more responses via email and no phone call, despite multiple professional and polite follow-up attempts from my end. I ultimately had to go in another direction and never did hear back from this company at all after being approved. They apparently ghosted me once they realized I had no plan of paying the higher than advertised deposit amount. In response to the reply below, I did get get back to Aislin within that 24 hours and asked questions that were ignored. I followed up with multiple emails and phone calls and your company blew me off. I sure got a quick response once I posted this review though.

Experiencia fantástica: Aslinn was very helpful she answered all my questions n gave me all the information I needed 5 stars best customer service ever! Would recommend to go to her for all and any information!

Experiencia fantástica: Aslinn was great and easy to work with. Made it a very enjoyable experience.

Experiencia fantástica:

Experiencia fantástica: Such an amazing company to do business with thank you so much!

Experiencia fantástica: Quick to respond and very helpful! Highly recommend

Experiencia positiva: Ferguson is productive in handling the ever-changing laws of real estate management as it becomes more complex. Kiyoko is the hardest working individual that really holds a wealth of knowledge, and is vital to their business.

Experiencia fantástica: The agent I talked with got to help me Greatly! Especially with finding all the documents I needed!

Experiencia fantástica: Was a wonderful experience getting to really feel my voice was listened to!!

Experiencia fantástica: I just want to acknowledge how helpful Kiyoko was with me and my family’s needs. She was professional and compassionate for our unique situation and the world needs more of her!

Experiencia fantástica: Kiyoko is always a pleasure and is very helpful. They don't make employees like her anymore.

Experiencia fantástica: Best customer service experience !

Experiencia fantástica: Kiyoko was very kind and helpful!!! Thank you!!

Experiencia fantástica: This company made looking for my first home a piece of cake I hope to continue my journey with them. Awesome staff as well very attentive.

Experiencia fantástica: Great company exceptional services I was pleased with there employees who made everything easy, and overall great experience.

Experiencia fantástica: This is my first time using a property manager, and it has been great so far. They were much more timely and responsive than others I had reached out to, which is what prompted my initial decision to go with this company. The responsiveness has not changed one bit since I started working with them. Dan came out the same week to take pictures and put the property on the market. They screen candidates thoroughly, and kept me updated on the timing and process. To me, it was definitely within a reasonable amount of time to find a renter, but even then Dan made sure I understood that thorough screening may take longer, and it's more important to find a good paying tenant. Everything is really easy and clear, and statements are online and emailed, direct deposit into the account. Boom, easy. The times where the tenant had any concerns, they emailed me and was able to take care of things quickly with my approval. I opted for the more expensive service that includes eviction protection, and Dan has not charged me for it since the eviction memorandum is still in place and it wouldn't make sense to charge me for a service I am not using. So he's definitely got your best interest at hand. I would 100% recommend Ferguson Property Management for any renting needs. Worry free, hassle free, just a great experience all around.

Experiencia fantástica: Truly a knowledgeable and helpful company. Always willing to respond to questions with an informed and knowledgeable answer. Highly recommend!

Experiencia negativa: Never answers phones. Never returns calls. Randomly charges you late fees according to what date works for them. I wouldn’t have them manage anything, ever. Also would leave a 0 star if I could. Not recommended for tenants or landlords.

Experiencia negativa: I was disappointed to give up after several unsuccessful attempts to reach this company. Is there a password? Secret knock? The house is gone now... BOO!

Experiencia fantástica: Great company to work with.

Experiencia negativa: I was interested in applying for a home that we did a tour of. The tour was super easy but automated. I had a question about the application. I called during their business hours, no answer. I emailed twice once on 4/30 no response to either it is now 5/18. I can't call more as I am at work during their business hours I used my vacation time for the tour and original phone call. I really liked the place but I don't want to rent from an unreachable property management company.

Experiencia negativa: Unresponsive to phone calls, emails, and their automated "self tour" procedures are shoddy at best. The state of the property I toured filled me with sadness and dread... it's a shame, it's a wonderful house and property with SOME updating, in a FANTASTIC location, but the carpets were filthy with faint hints of pet placenta and urine smells. The carpets had clumps of fur along the wall, walls were dirty, dirt clumped in the bathtub... the stinky carpets weren't even tacked down or cut to correct size. I would hate to be a tenant or owner with carelessness like this. And honestly, I'm handy, and for the right price I wouldn't mind working through these repairs as a team... but the sheer lack of response makes that kind of working relationship impossible. What a waste of a beautiful, local home. . Much longer and the entire neighborhood will begin to lose value. For shame. Edited to add that their website listed this property as "washer/dryer included" and again as "dryer hookups include" in their description, but not only is there no washer or dryer, or hookups, but not even a room to put them in. A flat out lie. I will be replacing the card I was forced to use to secure the tour, bad vibes all around. Non identifying photos of three different rooms.

Experiencia fantástica: Working with Kayla Stella and Ferguson propertie management has been a pleasure.

Experiencia negativa: We have applied for a house! The site contains a review of 3-5 days! 8 working days have passed! We called them many times to find out the answer, but they say that now we will send you an answer by e-mail within 30 minutes, and so every day! Deceivers!

Experiencia fantástica: Ferguson Property is easy to work with, Dan and his staff are friendly and kind. They are easy to communicate with and don't drag you along for days. Fergusion is up front and honest with you, no bs or lies. I would highly recommend Fergusion Property

Experiencia negativa: *update to ferguson pm response below* they did not end up charging us, however we maintain that they never replied to any emails or efforts to send them all documentation requested. We got a reply to our review and still nothing in response to our multiple emails. Ha! Also note, a review is not “false” simply because you don’t agree with it. Maybe take a different approach to upset customers. Arguing only confirms there is improvement to be made. Don’t waste your time or money applying to any of their rental properties. They won’t get back to you, even if they initially show interest in your application. Asked us for more information and then we never heard from them again, even after contacting them multiple times.

Experiencia fantástica: highly recommend the Ferguson Property Group - Professional team and helpful when I needed additional help with filing out forms. Aislinn made the process a lot smoother.

Experiencia fantástica: Easy to talk to, returns calls promptly! Ask for Kayla, she's the best!

Experiencia fantástica: Great staff..

Experiencia fantástica: Ferguson property management made a stressful time, moving, some much less stressful. The move in process was easy, the home is beautiful, and the whole team has been so nice and helpful.

Experiencia fantástica: Good ole granny moved into a rental from these guys, Ferguson property management and it has been a very nice experience. She can be a bit needy at times and the people on the portal are very helpful and quick responding. If you can get brownie points from granny well you have sold me. Bless may god be with you

Experiencia fantástica: The staff at this management company are top notch. Kayla is so patient and understanding.

Experiencia fantástica: Responsive and helpful. Would definitely use again. Very easy to work with and everyone I interacted with was friendly. Highly recommended!

Experiencia fantástica: Ferguson provides excellent service, with attention to detail and personalized care to our every request.

Experiencia negativa: The pros: The house we rented from them was a beautiful home The cons: Upon move in, the house was dirty—the walls were dirty, the floors were disgusting, the dishwasher had pieces of food in it, etc. Also, we didn’t get our full deposit back because we were charged for things that we had noted on our move-in inspection. We notified Ferguson Property Management of this weeks ago and, other than Andrew, no one has made an effort to fix the issue.

Experiencia negativa: No good

Experiencia negativa: Terrible.

Experiencia negativa: We were waiting to receive our final statement from Ferguson property management to leave a good review because up until we received our final statement we had a great experience with this group. If you want to be wrongfully charged for PRIOR tenants damages this is the place to rent. We had noted on both our walk through inspection of damages upon taking possession of the home managed by Ferguson as well as let them know during the final walk though of the same damages/items of concern on the initial move in inspection form to which was also noted on the pre move out inspection form of the damages done from prior tenants of the home. We were STILL wrongfully charged for these damages not caused by us. Upon receiving the final statement we were shocked to see that they charged us for this. I immediately emailed them on 1/2/23 to let them know that the move out statement was incorrect and respectfully asked for the statement to be reviewed and revised with proof of our paperwork that we had these items documented. Since 1/2/23 I have been told on three separate emails that I would be receiving a call or email from Dan to which I have yet to receive ANY communication from and it has now been 8 business days. We have also left a voicemail to follow up.Completely unprofessional and illegal. I understand That everyone gets busy, I myself work in property management but to not respond to a serious matter completely changes my mind about this property management company. There is complete lack of respect and urgency to make things right. Please be careful when renting here.

Experiencia negativa: No such thing as equal housing opportunity when it comes to renting units we got our application 1st they requested more information we sent them the information the same day and they Still pulled and submitted another application the day after they had all our information. It was Never communicated that we were being passed up.

Experiencia negativa: Updated response below my original post. I would give zero stars if possible. When we rented our house we told several staff members that we would be interested in buying the home if the owners ever wanted to sell. We were told that they would inform the owners. 1 year later Dan did email us letting us know we would have a non renewal posted to our door. I replied 15 minutes later stating that we are interested in buying and asking him to put us in touch with the owners. I never received a reply. I called the office and left a message on Dan's voicemail, Kiyoko's voicemail and with the receptionist that I was interested in buying the home and that I wanted to get in contact with the owners. I never heard from Dan and received an email from Kiyoko referring me back to Dan. He never replied to any emails, voicemails or messages I sent him. I ended up finding the owners on my own over a week later and was told they never received any messages regarding us buying the home from them. In addition to Dan never replying to us, we also received our refund late. Not just late in the mail but late by postmark date which is illegal. We were only charged to fix the front door lock so not a ton of paperwork involved there. I have worked in property management for over a decade and am disturbed that a company runs like this. I highly recommend you to read the reviews and especially the snarky replies to the bad ones. Edit: I received your email stating that you were not going to reply to my review publicly and replied the same day. However, I was not expecting you to not reply. Here is my response which was sent the same day: I appreciate your reply. I also appreciated your email heads up to the non renewal and am well aware this was a courtesy on your part. My issue is with the lack of communication after the fact. Being in property management I am sure you are aware that 30 day notice to vacate given by the tenant when the tenant already has a place to move is easy and standard. However, when the roles are reversed 30 days is not much time. I know the owner and you were well with in your right with the notice given but I had an issue with being ignored during a time sensitive matter. By the time you forwarded our information to the owners we had looked at over 20 houses, we had already started packing, and we had applied for a special loan in order to close quicker than normal so we could be out by the date stated on our notice. By the time I figured out who the owners were on my own we had already made an offer on another house and it was too late. I did appreciate the minimal charges which is one of the reasons we did not pursue legal action. However, the law states that the refund should be postmarked by the 21st day. The image you sent has the dated stamp which was with in 21 days but not the postmark which was after the 21st day. I made sure to check that date for accuracy before I posted it in my review. Being in property management myself I understand the urgency to get things done in a timely manner and I felt there was a lack of urgency here regarding our wanting to buy the home and regarding sending out our check with in legal time frame. I stand behind my review.

Experiencia positiva: Dan Ferguson a great person to work with. He has an excellent knowledge about the rental market. This is the first time we are buying a rental property and Dan has explained us about the local market. Our experience with Dan and his team has been always excellent. We would highly recommend Ferguson Property Management for property rental in Roseville, CA.

Experiencia negativa: We were interested in renting a property from FPM but there is zero communication. The branch is closed because of COVID and nobody inside will answer any questions to visitors. Emails are not answered and phone calls to all different departments are going to voicemail with no call back. I even reached out to the owner via LinkedIn also I feedback. I don’t even want to know what it’s like dealing with them when you have an issue with the rental. Stay away!

Experiencia negativa: I have tried to reach someone at the office for over 1 week. I’ve called numerous times, sent emails and have sent text Msgs regarding the property that we like. No I am not getting anywhere. How us anyone expect a good review for customer service.

Experiencia negativa: -1 , paid $45 for application ,not even aproved or not aproved after almost 3 weeks. I called them many times ... only voice mail . That house what we applied for is still on the market :)

Experiencia fantástica: Dan Ferguson the owner of Ferguson Property Management is a great guy to work with and very knowledgeable. This is the first time renting my property in Roseville CA and my experience with Dan and his team has been excellent. They screen candidates throughly and kept me updated regularly on the process. They are prompt, professional and responsive. They really are the best in the business. I would highly recommend Ferguson Property Management for property rental.

Experiencia fantástica: Erasma made it an easy transition for me (across the country) to take over my occupied property. Tenants were happy with Ferguson and Ferguson has already put new ones in. Very Responsive.

Experiencia fantástica: Dan was recommended to me from a real estate agent to discuss details of my current rental situation. He was super helpful and extremely knowledgeable on how to handle my current landlord and all the issues she has given me. I now feel very comfortable with moving into a rental property with a professional management company where I know I’m going to have a great experience with Ferguson.

Experiencia fantástica: We had a wonderful experience with Ferguson Prop Management. They far exceed expectations for communication and friendliness. We will likely go through them in the future, if we need to move.

Experiencia negativa: We have been trying to request a tour for a home for weeks. Not one response. Tried calling every option via phone, no answer. I even left messages. Horrible customer service.

Experiencia fantástica: Highly recommend the Ferguson Property management for all your rental and property management needs! The Ferguson team is committed to the best experience for both the tenant and landlord. Their years of property management experience optimizes your property investments so that you don’t have to deal with the stress and problems that can arise. They will maximize your rental income and occupancy rates and keep your property occupied with qualified tenants. They have helped our family for the past 5 years. Our family will be going back to the Ferguson team with new rentals properties this year and they can help yours as well.

Experiencia negativa: Absolutely awful is an understatement. This company is extremely negligent. When you’re paying so much for a home in a nice neighborhood you’d expect the management company to be attentive to who is paying them. Our move in process was messy, they ask for almost a 3k deposit which they put nothing towards cleaning or repairing anything in the home before you move in. We have broken cabinets, writing on the walls, stickers on the walls, it’s dirty and there’s random signs in the home as if they previously used it to air bnb. Our hot water is completely shut off at the moment and they are non responsive by phone and ask you to submit a work order. We moved in and they didn’t remove the key box for tours off the door until after a week and a half risking our safety. They tried to charge us for a pet deposit on a service animal until we raised concern. They never answer the phone and Aislin in particular has no phone etiquette or customer service skills to work with the public. If you do not know what fair housing rules are, they will take advantage of you and put things past you. Luckily all of us were property managers or in the real estate industry and we know better. We are moved in and it has been problem after problem. I do not recommend this management company to anyone at all. Lastly they respond to their poor reviews with a poor attitude and excuses which should be a red flag to any one renting here. It is such a shame.

Experiencia negativa: Your are not allowed to meet anyone, even if we visit office (covid restrictions)- can understand. You can’t reach over phone to anyone, period! No feedback, even after a week of your application. Would appreciate, if communication is made with future tenants.

Experiencia fantástica: Cheyanne is a really helpful employee thank you. Level 1 Roofing really appreciates you

Experiencia fantástica: UPDATE: Ferguson Property Management are great! I was leasing from them over a year. Got to meet the actual owner of the property and they are great people as well! I enjoyed seeing them often. Due to the owner's company being next door it felt secured. We never had an issue with the owners and they were always very understanding. We also got our full deposit back . The PM were there when needed. I would rent from Ferguson Property Management again. Thank you for taking care of us since the beginning! ———————————————————————— From many property managements I have interacted I liked their application process. First come first serve as long as you fully complete the application. The application process was smooth thanks to Cheyenne! She's great! She communicates effectively and answered all my questions and concerns. You can reach a real person right away unlike other property managements. There was a small issue before receiving keys to our rental but Dan and owner of the home were understanding and worked it out with us. Cora the manager (I believe) can come out a big strong with her personality - nice but not patient at least that's how we felt. Also, interacted with the person in charge of mantainance and we probably did not communicate well because the mantainance request was never made. I had a small issue with the bathroom that was already there when we moved in but thankfully husband was able to fix it. Although, mantainance person is pretty quick to answer. Overall, we haven't had any big issues to why I give them 5 stars to begin with. Once our lease is over I will provide an update on our stay at the rental property.

Experiencia negativa: This property management company nickle and dimes you to death. They place all the responsibility for repairs on the tenant. They refuse to take care ant and redent issues that have been here since day 1 of move in. They are also non responsive to phone calls and occasionally will get back to me in an email. I DO NOT RECOMMEND THAT ANYONE LIVE IN A HOME THEY ARE MANAGING.

Experiencia negativa: Just awful.

Experiencia fantástica: We met with Ferguson property management as we were looking for a home to rent while we looked to but. The owners were amazing and almost immediately found a house for us to rent. It was a short term rental, but when we found a home to purchase the owners were angry that we didn’t extend our contract. Ferguson represented both the owner and the tenant but quickly realized that the owners were hostile and stepped up to ensure that we were treated fairly. Integrity is something you do not see in businesses very often, but we saw it in this situation. I would absolutely use Ferguson Property Management as an owner or tenant.