REZI

Experiencia negativa: A group of scam artists. My building has been trying to retrieve my rent money that I paid to Rezi while they were managing the property for over a year. They are incredibly difficult to reach once you've signed a lease and have been avoiding contact after they returned the building to the landlord. The contact number they have on the site gives a busy tone when I try to call. Before, there would at least be an automated voice message with an option to leave a message. I don't see how they are allowed to still operate in this city.

Experiencia negativa: The Rezi platform and process was fine. The apartment complex (The Terraces 21st Street Texas City) is an absolute, disgusting dump. Found multiple roaches a day! Management is not very helpful and is rude and uncooperative to spanish speakers. I have been waiting for over 4 months for my deposit to be returned despite multiple letters. Other former residents are having the same problem. Laundry rooms are disgusting. When I opened work orders they were just closed out without being done.

Experiencia positiva: The process of applying was very easy! you find out within minutes of applying if you are approved or not and you are able to pay the deposit and rent right away!!!

Experiencia negativa: My experience with Rezi has been terrible. There is a saying you get what you pay for. The day of my apartment showing they cancelled. They asked if I would be willing to rent the apartment without seeing it, but via a virtual tour. Then they took my deposit. They then claimed their system was having a malfunction and couldn’t “verify” my credentials and were refunding my money. They had not refunded my deposit for several days making it difficult to give another property a full deposit. Quick to withdraw slow to refund. They don’t value their tenants. It’s more of an online property management company on the cheap because it’s digital. REZI is what happens when a company focuses more on tech and less on the human element. This is a concept based on technology not the human element and joy of finding a home.

Experiencia positiva: The rental process was great. However, now a year later, we cannot get in touch with ANYONE at REZI by any means to sign the lease renewal. The main phone number disconnects! Emails and text messages go unanswered. We are eager to sign the renewal if someone will get in touch with us. Sending USPS Priority mail to see if we can get in touch with ANYONE.

Experiencia negativa: Walked the apartment property, signed the lease, and paid the deposit and 1st month's rent. As I am LITERALLY picking up the key to move-in, the staff in the leasing office are talking to families discussing how to get them moved-out due to the complex being demolished in order to make way for highway construction plans... No one is picking up my calls or returning my voice messages. The REZI system has been giving me "automated" emails informing me that their system is in the middle of an upgrade (has been upgrading for a little over a month now). Now when I call, I get a dial tone as if the number is no longer in service. It is the number on their website and the tenant dashboard. I just wanted to move into my first apartment. But now there is no point. I have no idea when they will force the move-out, if I'll get compensated with a new apartment, or how to cancel the lease. I feel like I am stuck in limbo.

Experiencia negativa: The company collected rents and failed to send them. There is zero customer service. The phones are never answered we’ve left dozens of messages and sent emails and haven’t received a call back. Beware of this company. There is no way to resolve issues because there is no one to communicate with.

Experiencia fantástica: All I can say is Chris my leasing agent is the man!!!!! Very attentive and aided me in making my dreams and goals a reality. Can’t wait to move in and continue with my evolution. Would leave a billion stars if I could.

Experiencia fantástica: I truly had the pleasure of working with Chris in Los Angeles! I cant speak highly enough about the incredible service and expertise he’s provided throughout the entire apartment renting process. Incredibly patient, taking the time to listen to our needs and preferences. Chris was always just a phone call or message away, ready to address any questions or concerns we had. Chris happily went above and beyond to make my apartment renting experience smooth and successful. Thank you, Chris!

Experiencia fantástica: I would just like to personally thank Ben for all his work and dedication on helping us get our apartment! He truly went above and beyond to make this transition as seamless as possible. Ben was extremely helpful and was in constant communication throughout the process! Definitely would recommend to anyone looking for a rental place.

Experiencia fantástica: Being in such desperate need for an apartment my experience with Rezi was a dream. Apartment hunting in the past has always been extremely stressful but to be matched with an apartment I love and go through the leasing process so smoothly was more than I can ask for. Nicole was my agent and was so much help to me.

Experiencia fantástica: The staff was very helpful in explaining the process. Everyone involved made sure I received the best option possible for my family.Also, huge shout out to Ben! He made sure I knew my options and also responded quickly with every step.

Experiencia fantástica: the management company contacted me directly via phone and explained the lease breakdown which was very helpful. Throughout the application duration, I called them back when I was stuck on a few pages and they picked up the phone immediately every time and guided me through the steps. The application process was pretty straight forward and seamless.

Experiencia fantástica: Nicole was an excellent leasing agent! She called and checked up on me and made sure I was happy with my unit selection! She also offered me to come look at it and to make sure I was very happy with the place! The communication she had was beyond job level! she was so sweet! It was such a pleasure to work with her and I look forward to my unit . Can’t wait to see my new home!

Experiencia fantástica: Chris was an absolute Godsend. He really bent over backwards to get me everything I needed to feel good about signing my lease. Above and beyond would be an understatement. I've never had a comparable experience when moving into a unit. Constant clear and transparent communication. Really happy with my experience.

Experiencia fantástica: Chris Henderson was very helpful and informative. Very detailed orientated with information, as well his response time was very fast! Chris really made the process smooth as possible; he is definitely a 10/10!

Experiencia negativa: The apartment that I ended up staying in, had Resy as a landlord and they were horrible. They charged me for charges that I didn’t even do and I had proof of pictures. Never will I recommend this place or stay in a building with rezi as the owner.

Experiencia positiva: All good. But the Rezi website sometimes doesn't work, and my super is unwelcoming. I have yet to receive any welcome letter with instructions for the property building, how to pay for the utilities, how to use the Parcel Pending storage, who I have to contact in an emergency in the building, etc.

Experiencia fantástica: Chris was extremely knowledgeable, welcoming, and honest with me during my short journey of finding a new home. “Short journey” because he made the process easy and painless! This has been one of the best, if not THE best, experiences I’ve had apartment hunting. I can’t thank Chris and REZI enough for their help and hard work. Thank you so much!

Experiencia fantástica: we loved working with chris henderson! he got us the best unit, went out of his way to measure certain areas for us and give us tours over facetime as we live out of state!

Experiencia fantástica: Chris from Rezi provided amazing service to me here in Hollywood!! From the very beginning clear direct communication, honest opinions on the building, its amenities and rooms, and lots of help on finding an option that both suits my needs and my budget. I’ve never signed a lease to an apartment that I viewed the same day before, and Rezi was my first time! Excited to live at the property and thank you again Chris for your work.

Experiencia negativa: I’ve moved into my unit 2 months ago and the washing machine has never worked! Nobody is taking accountability and rezi is UNRESPONSIVE! If you can save yourself and get into an apartment that has a real team

Experiencia fantástica: Hicham was awesome! Not only was he patient and extremely helpful for me as a young renter but my decision on an apartment was made easily because of him! Great experience throughout the process

Experiencia positiva: Was such a smooth process and all of the pictures matched the apartment. They are amazing with communication and would definitely use them again! So glad I renewed my lease.

Experiencia fantástica: The customer service I received from Nicole was outstanding. I highly recommend going through Rezi for your leasing needs! No extra fees, just sign and deposit is an amazing deal. I give them props for making it easier on renters!

Experiencia fantástica: I wanted to come back and retract my statement that I said before when I first moved into that apartment.. Yes the move in process was very fast but they just want to take your money! This is a terrible company and NEVER get an apartment at the Nest in Austin Texas.. that place needs to be shut down forever.. They never answer the phone so if you have a problem don't worry about it they're not going to fix it.. Impossible to reach anyone unless you physically drive to an office.. I literally HATE this company..

Experiencia negativa: I really don't understand these guys. I've been renting a place for 3 years, and I come back from a trip and the sup tells me I should have vacated the apartement a week ago !! I never received any notification letter, not sure what to do besides staying here without formal contract, ...and of course they don't pick up their phone or return my calls....

Experiencia fantástica: I can’t thank Tabitha enough for an amazing and professional experience applying for Sentral Hollywood. She was responsive, forthcoming and very detail oriented throughout my application process. She responded to each call and email promptly and I can’t thank her enough. I’ve dealt with many apartment management companies and I would rank Rezi at the top of my list. Happy Tenant J White

Experiencia fantástica: I must say as this has been an daunting task to say the least looking for an apartment in NYC. I booked a viewing to see a unit via REZI. The return of my inquiry was prompt, as well as their follow-up/confirmation. Also, while I was viewing the unit I received text messages just asking me about my experience while I was there. A young woman by the name of Delsy, met me at the site to assist in showing the unit of my interest. Delsy, was sooo amazing!!! she was thorough with what she was showing me, she answered all of my concerns and questions. She was gentle and patience. After the tour was done Ben, reached out and just as Delsy very very patient, respectful, and very transparent about my options and pros and cons. The best experience I have had thus far. You guys looking to move ASAP please book through REZI THEY WILL NOT DISAPPOINT YOU! Thank you again Delsy, and Ben! Gold star ⭐ for their customer service and professionalism. What you waiting for stop reading my revieww and go view your next potential apartment!

Experiencia positiva: I work on a computer everyday, all day so if I have to complete an application on line I'd prefer the process to be a little easier and the app being used to be more user friendly but Ben was very helpful and courteous during this process. This experience was better than the first

Experiencia fantástica: REZI made applying for an apartment super quick and easy. There were only a few steps that I needed to take to complete both my application and lease signing. I loved that I had the option to pre-lease an apartment, especially because of how hard it is to find quality apartments for a decent price in NYC. I had the support of a REZI rep, Ben, who was there to support me from the beginning to end. I would definitely use REZI in the future and recommend to friends and family.

Experiencia fantástica: I have been looking for a place in Miami since february of this year and it is hell to put in nicely. After finding Rezi, i worked with Donnie and he was great! I cant wait to move in.

Experiencia fantástica: Extreamly quick, easy, and stress free application process. The approval process went smoothly, I was immeadately called by REZI staff to follow up on my online application, very knowlegable and helpful staff. The pass off from application, to verification, to payment transactions, and viewing of property was smooth and excellent. This is an amazing service with great customer service.

Experiencia fantástica: My experience with Tabitha at Rezi was truly an exemplary one. As hard as it is to get an apartment in NY she makes it so easy. From the day we met until now she has always been very professional and kind. Tabitha is very supportive in helping people get their dream apartment and that is one thing I love about her. You can message her at any time she will respond immediately. Thankyou so much Tabitha for your services.

Experiencia fantástica: Mr. Hicham was very resourceful and thorough in his follow-up, the staff at REZI is extremely knowledgeable of the properties that they manage, I was very impressed with the fast and expedient service that I was provided, very hassle-free leasing process, I definitely recommend REZI to anyone looking for an apartment in the Austin area, this was a great experience with no stress no drama just great customer service with a very Personal Touch.

Experiencia fantástica: Title: Exceptional Service, Seamless Transaction Review: ⭐⭐⭐⭐⭐ My experience with Chris Henderson was truly an exemplary one. In a world where finding a new apartment can often be a daunting and overwhelming process, Chris managed to make the entire transaction as smooth as silk. From our initial meeting through to the final paperwork, Chris demonstrated an impressive level of professionalism, attention to detail, and commitment to securing the best possible outcome for me. His knowledge and understanding of the rental market, particularly with ReZi, were truly remarkable and this expertise was clearly reflected in his work. What stood out to me the most was Chris's ability to understand and cater to my specific needs. He was always available to answer my questions and address my concerns, ensuring that I felt comfortable and informed throughout the entire process. Moreover, he made sure that everything was taken care of promptly and accurately, thereby ensuring that the entire transaction was not only successful but also stress-free. His dedication and passion for his work were evident in every interaction we had and it made a significant difference in my rental experience. I am extremely pleased with my new apartment and it wouldn't have been possible without Chris's impeccable service. I would highly recommend Chris Henderson to anyone looking for a reliable, efficient, and professional real estate service. His commitment to client satisfaction is unparalleled and I am confident that he will exceed your expectations just as he exceeded mine. Marlon Rodriguez

Experiencia fantástica: Ashley Colón is the best rental agent there is, She was patient and worked with me over a period of time and help me succeed in being a renter. I recommend her services to anyone who needs a great place to call home. once again I want to thank you Ashley for your help.

Experiencia fantástica: Hicham is phenomenal! Never have I worked with someone so attentive and flexible. He was extremely helpful and made sure to work with us everyday until the apartment was ours! Usually I am apprehensive when it comes to applications and calls. He answered every question and made us feel very welcomed. You can feel the genuine care and attention. Very professional, straight forward, and kind! Go with the Rezi portal and pray you get Hicham!

Experiencia fantástica: Tabitha has been such an extreme help with finding me a LOVELY PLACE. I highly recommend using REZI. She follows up with you so you don’t feel stranded. She was very proactive and made the process so easy.

Experiencia fantástica: Chris was extremely helpful, friendly, polite, and really listened to every need I had for my new home. He showed me floor plans that only met my requirements and narrowed down what I was looking for in minutes. He was informative about the neighborhood, was authentic in sharing details, and had a genuine presence about him that made me feel comfortable enough to select a home almost instantly after an exhausting month of touring. I even got the move in date I wanted, and the Chris explained the entire application process to me so well I had no questions. The residents I did meet in this community were very nice, and I got to see how residents connect their phones via Bluetooth to community speakers in amenity areas. This was a great bonus point to me because I frequently spent time in amenity areas with friends and other neighbors, so it’s great to know we don’t have to listen to elevator music. Chris was one of the most inviting leasing consultants I’ve ever worked with, and because of his professionalism and high quality standards, I am excited to not move into another apartment that feels like a combine, but into a community.

Experiencia fantástica: Ashley is extremely informative and helpful during my whole process of applying and signing the lease. I’m glad I had her help. She was prompt on answering any questions or concerns.

Experiencia fantástica: Hisham was our agent and he made the rental process a breeze! He really worked with us to help get us in our place. I appreciate him going above and beyond. Chris was great as well and really helped sell us on the unit. Great experience

Experiencia fantástica: I loved working with Chris from Rezi. He went above and beyond to assist me in choosing an apartment and processing the paperwork. Their online system is very easy to navigate. I highly recommend working with Rezi!

Experiencia negativa: I rented from a Rezi unit in Wellington Fl and they have been holding up a credit that was approved by the owners due to having to leave early from toxic black mold growing inside the wall of a leaking A/C that began in February. It’s been two months since I was forced to move out and they will not return phone calls or emails to resolve this credit, even though the property owners themselves are also emailing them for the transfer of funds. This whole experience with them has been an unpleasant one. All I’m asking for is the credit back from the half of April I wasn’t there for. That is the least I should get from this whole ordeal.

Experiencia fantástica: I literally never leave reviews but my experience with Nicole from Rezi was just too incredible. She went above and beyond to help my roommate and I get an apartment. We didn’t like one apartment and she went ahead and scheduled us for two showings the next day, checked in on us, sent us all the info for applying and talked us through every step. The process itself was so quick. It took 5 minutes to fill the application (no fees of any kind) and we knew whether or not we got approved. All they required was our security and first month and we signed the lease within minutes. Nicole was so patient and helpful. We ran into a hiccup and in the middle of the night she got her manager to help fix it for us (when it was our fault). New York City apartment applications are usually the most inconvenient, frustrating and time consuming process. I’m so thankful that it was such a breeze this time around because of them. Very pleased!!!

Experiencia fantástica: I had a great experience with Hicham. He was extremely helpful with my questions, always got back to me in a timely manner (exceptionally responsive with text AND calls) and overall very kind to work with. I was impressed and very grateful for his help throughout the application and lease signing process.

Experiencia fantástica: Awesome experience, I was treated with a great deal of respect and honesty throughout my lease signing. I’m very happy with my apartment

Experiencia fantástica: My experience with everything with REZI has been amazing. Application was a quick easy process, and everyone was so helpful and nice. Beautiful apartments.

Experiencia negativa: First they promised a $50 Amazon card to view the property. They never gave it to me. Even after I completed the survey they required. Then they said I was approved and took $7500 as a deposit. Then had trouble verifying my full income as a realtor and denied me. Making me wait 5-10 business days for a refund. Their process is a bit backwards if you ask me.

Experiencia fantástica: Rezi gets it...helping real people make thier new home and dreams come true. Excellent spaces, and marketing. Fair Company...so far

Experiencia positiva: I'm torn as the place is great, the people whom you tour with are great, but the units are to small for anyone who has furniture besides a bed. Amenities are above board.

Experiencia negativa: Hiram is very unprofessional and non communicative. He do not respond and give you the run around . Will tell you you’re approved have you pay 1 at month rent then cancel your lease after you have signed & issue refund . Worst experience ever. Will never work with him again. Do not respond to emails, texts , or calls. Terrible employee

Experiencia negativa: Update - Absolutely terrible experience after leasing . Rest assured you would never be able to speak to anyone .. sent several emails and left so many voice messages. Offered me a 6 month lease and increased the rent by 15 % after 3 months, like who does that. Now I have to start house hunting all over again. They Leave you very helpless and frustrated with absolutely no one to communicate with.. don’t get deceived their initial prompt communication, all an effort to keep sucking you dry..

Experiencia fantástica: Scheduling a tour of the apartment was super easy but the application process had a few hurdles. Luck for us, Rezi’s agent Ben Soltz was super patient with us and helped us through the process.

Experiencia fantástica: Heath Bernstein and Chris Henderson were AMAZING at helping me pick out an apartment and even FaceTimed me when I couldn't make it in person. Super kind and responsive I can't wait to move in!!!

Experiencia fantástica: I had a great experience while viewing a new apartment at the Parthenon through Rezi. My representative Delsy was so nice and down to earth. She was very professional and patient answering the millions of questions and I had about the property. So far the best customer service I have experienced in my search for a new home. Throughout this entire process she was very knowledgeable about the neighborhood and schools in the area helping me feel even more safe about choosing this area. I am so thankful to have has a representative like Delsy who made this process easier. Rezi should be honored to have someone like her on their team she needs a raise!

Experiencia fantástica: Renting with Rezi was so easy and fast! I was able to find my new home in a matter of seconds. Everyone was so helpful and nice throughout the whole experience. I was even blessed to have adopt a precious little baby dog who unfortunately was left behind in the closet of the new home I’m renting. Who I decided to name Rezi! Highly recommend!

Experiencia negativa: Applied for an apartment in houston with high hopes as the agent by the name of Chris was very welcoming to and generous.I paid my deposit/ first months rent and signed my lease only to find out they are having issues with verifying my pay stubs after the fact I signed a lease and payed. I called and called for several days to reach out for help as I was not understanding how the documents I submitted are being rejected. Not to mention I advised I can cal my work place and have all information verified. Yet no response. Instead of assisting me, Alyson Vivattanpa would rather forward me emails from the snap team. And now $1400 on the whole later, and all I have to show for is a rejected lease I signed, a forward email and no one that is willing to return my calls or reach out to me personally offer the phone. The agent Chris I originally spoke with, number is not valid anymore and this process turned out to be a complete mess. I hope they really get it together. For further references, please do not pay first months rent until you are 100% getting the keys because they will make you sign the lease and have you thinking everything is good for the move in, just to railroad you into a rejection with a message that you will receive your refund in 5/10 business days as we all know that is not true.

Experiencia fantástica: The people that worked with me was so helpful. I had a few issues because I was excited and I’m not that savvy with the internet but Mr. Mason answered all of my emails and went over some of the issues I was having. They were helpful and also patient and that meant a lot. My kids are super excited for a bigger place and I really appreciate how nice they were to me over the phone. I will definitely recommend Rezi to my family and friends.

Experiencia fantástica: Absolutely amazing experience Jason and Colleen are wonderful. Jason was out of state and a different time zone but still kept in contact and made sure I got everything I wanted. Colleen was patient and always available to show me different units. Great experience would definitely recommend them.

Experiencia fantástica: I went to a viewing today, and I was blown away. Most apartments don't look like the ad. This was what it represented to be, clean, modern, and spacious. Rezi apartment has everything we are looking for!

Experiencia fantástica: Heath was very helpful in showing us the place for rent, and his red beard was out of this world!!!! No application fees which is rare and online :)

Experiencia negativa: i call, no one pick up.Looking for two bedrooms apartment section 8 voucher I have .Do you take section 8? because nobody answers ,could someone help me? From this company REZI'S

Experiencia fantástica: Scheduled an appointment today at 5:30 pm, 3 hrs later finished signed docs, it was the easiest transaction ever, Chris from Rent REZI and Agent Cody are the best. After todays experience I will always use REZI as my first option.

Experiencia fantástica: Love rezi and the people that work for them, they always get back to me in a timely manner & explain every question I have thoroughly and kindly. Renting with them was easy and fast the process was simple & Contacting them was easy

Experiencia fantástica: Everything became easily one of the simplest things after I got the information and help I needed from Nicole. She was a dream to work with. Very timely finding information about each location we searched and walked me through each step of the process. Definitely recommend!

Experiencia positiva: Renting with REZI has been such a different experience but in a positive way. I couldn't have asked for an easier way to rent my new apartment at such a convenient & fast paced process. Definitely recommending REZI to my family and friends.

Experiencia negativa: REZI NY & Inspire-Colton - Los Angeles: horrible! Not safe and very little parking. Terrible leasing management. Was told plenty of parking, Absolutely not! This is the view from the balcony, people living in campers with their chair on the sidewalk. Rezi transferred lease to Inspire-Colton and a total fiasco, rent went up $179.00 a month, and we had emails documented from the Rezi employee, signed their rider but they don't allow redlining. Totally one sided. Always have a lawyer review your lease as leases are all protecting them, not the tenant. Glad I documented everything and my friend is a real estate lawyer. Plenty of better places out there!

Experiencia negativa: Are you a property manager thinking of hiring Rezi? Let me save you two years of anguish! Don't. Rezi will impress you with their sleek pitch, tech, and seemingly good customer service. However, once you've signed the dotted line - the service stops there! You are essentially paying them a 20% broker fee to set up some lockboxes and whine to you for the next two years. They don't even really earn their fee, every super in every building I've had with them detests their agents, who are impolite and demanding, even as far as degrading. 0 respect! They never accept responsibility for anything, and are quick to blame in all respects. But rest assured, I am not alone in detesting this company. As an industry professional for over 10 years, every big-time developer and landlord I've worked with and spoken to has not renewed after the initial contract is up with Rezi.

Experiencia fantástica: I wanted to personally thank Ben, for his amazing costumer service and due diligence. He answered calls all weekend and worked tirelessly unit the job was done. Ben the magnificent, GIVE THIS MAN A RAISE!!!

Experiencia fantástica: Rezi has helped us in our most difficult times of our lives. We were semi homeless, but living in a family home full of pure hatred, jealous, money and food greed. It was sad and pathetic and more so, destroying my mental health, my son started cussing because of who he's around (and I had no control of who to keel him from, plus, who wants their 6 yr old locked up in a bedroom full up suitcases and a mattress, and no TV. ) Thankfully Rezi (Primarily the amazingly patient and caring Donnie and Beautiful Marielle) were at the top of their game trying to help us find a suitable, affordable, and comfortable place to call home. After many attempts and burdens, we finally found an apartment that fits out needs. All thanks to Donnie and Marielle!!

Experiencia fantástica: Chris Henderson worked with me to ensure I got a great deal and the kind of place I wanted! I can’t thank him and Rezi enough for how helpful they were in finding this Arizona girl a new home in Texas! Chris stayed on the phone with me and walked me through everything, my apartment finding fairy godparent! Thank you Rezi! Can’t wait for those keys!

Experiencia positiva: It was a good experience, the only thing I didn't like was that I couldn't change the lease end date but I was able to change the start date of the lease. They were very informative, let me know as soon as the apartment I was looking at was rented, it was very easy to find another one. They kept me updated with everything.

Experiencia fantástica: REZI is a great way to get an apartment. Love they way they make sure you get an apartment. They also have 3rd party to help and allow you to have a co-signer

Experiencia fantástica: Bri the leasing agent was very helpful in every way. She walked me thru the process and very patient with me with all my questions.

Experiencia fantástica: The Rezi representative Angela was by far the best customer service I have experienced in my 27 years on this Earth. She was patient, empathetic, and humorous throughout this entire process. Even when we went through technical issues, she assured me things would be okay and guided me and my partner step by step through this process. We are thankful for Angela & Rezi should be honored to have someone like her on their team. 10/10. - Y & D ❤️

Experiencia negativa: A complete waste of time… they’ll send emails everyday telling you to complete applications but NEVER AND MEAN NEVER available to help. They don’t respond to emails and when you call they still don’t help. Apparently tabitha is the only one to put in information from rent assistance vouchers but she doesn’t do nothing! Been waiting for her to reach back out to me for over 2 months while getting reminded that apartments I’m trying to apply to are no longer available because Ms ma’am don’t do her job!

Experiencia fantástica: This is the first time in over 25 years that my husband and I went through the process of apartment hunting and needless to say it has been overwhelming and starkly different!! However the leasing agent at Rezi, Jason Mason, is an absolute professional. Mr. Mason was attentive, called us throughout the process to make sure we were ok, answered every question and addressed every concern. Mr. Mason exhibited patience and understood my anxiety. We are thankful for the chance to have worked with him.

Experiencia fantástica: Thank you Rezi for accepting me as your tenant !!! My experience was great from the first person who showed me the apartment to the signing of my lease. It was indeed a rigorous process but thanks to your competent and extremely helpful Leasing Agent Floyd Williams, I can now breathe a sigh of relief. Location was the most important factor for me choosing an apartment since I do not drive and I wanted to be close to all amenities and of course work. Every roadblock or challenge I encountered along the way Floyd was there to assist and guide me through. He is the asset to your company !!! Thanks Again !!!! #Rezi

Experiencia negativa: I am very unhappy I came all the way from queens to the Bronx to see an apartment that when I was already in love with. The leasing agent Tabitha emailed me back and said this unit is no longer available. Never tried to offer other units available just did not acknowledge me anymore after that. I have a section 8 Voucher and my time is ticking and not even with that said they didn't take into consideration showing an apartment that is no longer available

Experiencia fantástica: By far the easiest, most efficient great quality company i’ve ran across all year. Literally viewed the property filled out free of charge application and got in a unit in less than 24hours. I’m so happy i chose REZI and super excited to be leasing with them! Y’all better hurry up & Get over here now before they run out of units!

Experiencia fantástica: Idk which was Heaven sent for my babies and me Rezi or Chris Chris was very supportive through the entire process. He went above and beyond to complete his task wholeheartedly and he left this family smiling from ear to ear and praising God for his Blessing and this company nice to meet REZI

Experiencia fantástica: Our experience with REZI was great. We viewed a bunch of apartments without any problem. All were easily accessible, with constant online support from Nicole. Looking forward to use their services again.

Experiencia fantástica: This was so much faster and easier than my previous processes with renting apartments, I couldn't believe how fast it was! just couple routine questions, documents and just like that my lease was already signed! loved it!

Experiencia fantástica: Just signed a lease. Agents were very helpful in securing a lease the same day. Completed all paperwork online in 30 minutes.

Experiencia fantástica: The best experience I've had so far in finding an apartment. Representatives were very helpful and finding me a way to obtain my current lease.

Experiencia fantástica: This is an excellent company! The assistance the give is more than above and beyond expectation! I advise anyone looking to rent to try this company! The apartments are truly amazing and clean!!!!! Locations are great and cost effective!

Experiencia fantástica: This was the best thing to ever help me get a home. I have been homeless for 3 years and working two jobs to save for an apartment and this site help take care of everything in just a few clicks from deposit, application, and then some. Keep up the great work

Experiencia negativa: Awful experience with the entire REZI team. I had a bug infestation in my apartment for a week due to exterior circumstances. The apartment was untenable, it took them 7 days to resolve the issue. They deemed that as an "appropriate amount of resolution time" and I would not receive any compensation (not even for the fly traps) for the time I was out of my apartment. I have a handful more experiences with them, but am including pictures of the worst offense.

Experiencia fantástica: Nicole the Tenant Leasing Associate at REZI was very nice and helpful. She was able to answer all my questions. "Thank you!"

Experiencia negativa: BUYER BEWARE. Current Tenant. Hope this helps! You are required to contact an automated system for any contractual needs which include maintenance requests or reletting. I’ve never reached an actual person. If you look them up on LinkedIn they’re only a 50 person startup company out of New York and are using AI to run most of their operations. Which makes sense why no one responds^ My advice is to sign with the property they are leasing through. Rezi is just a contracted management company not the actual property owners.. the experience is better by finding the apartment you want and then calling the property owner which should be easy enough to figure out by searching the apartment name as opposed to the management company (Rezi)

Experiencia fantástica: Floyd at REZI made this process so much easier than it has been.. he said he wouldn't stop until we were approved and into a place and that's EXACTLY what he did. Hats off to Floyd i hope you get to work with him! Now we're moving into our dream spot! :)

Experiencia negativa: Do not rent from here!! They do NOT answer the phone. I talked to someone about leasing a apartment and they were consistent for about two days. Then I didn’t hear from anyone for about 2weeks… no matter how many emails I left and calls. I did not hear back for weeks, when I did get a response finally the guy told me he was on vacation and he didn’t direct me in which way to go to get ahold of someone. . They had the perfect apartment for me and my son, by the time someone FINALLY got back to me, my dream apartment was already leased out. I’m taking it as a blessing from god. After reading all the bad reviews this company has, he saved me from the headache lol .. as if now, I can’t imagine having REZI as my leasing management due to there poor communication & customer service experience.

Experiencia negativa: I signed a lease and everything after being approved then got unapproved after they sent my documents to a third party who said my paystubs were "suspicious of fraudulent activity" when I requested them TWICE from my job AND already signed the lease. Also for about a week straight I called and emailed them with no response until Caprice a very nice lady contacted me and actually helped me. I really needed the place for my son and I and unfortunately had to remain at the hotel we have been staying at.

Experiencia fantástica: I’ve had the best experience yet with Rezi, and their top notch customer service! You’re their #1 priority 100% of the time. I’ve recommended numerous friends to Rezi, and they could all agree with me!

Experiencia negativa: Rezi is awful with maintenance and repair. They don’t do a good job at all and it takes months for them to do anything. It took them 10 months to repair 3 small floor panels. They constantly lie about pretty much everything and keep increasing their prices. Rezi has really bad customer service too. They don’t care whatsoever and don’t even bother to try.

Experiencia fantástica: Great company to work with and the stuffs are helpful getting you into your next home.Shout out to Hicham great agent to work with I highly recommend Rezi to anyone looking for an apartment

Experiencia negativa: Good luck getting someone on the phone. I’m an agent who helped a client get a unit here for 08/1 move in on a 2-bedroom unit. They had an incentive where if client signed lease prior to 8/1 she would obtain a Mac Book pro air. Client and I have no success getting someone on the phone to answer inquiries.

Experiencia negativa: Please if you are looking for a 3 bedroom this is not it. Room only fit a kids size bed. It does not have a living room. Yes the bathroom is beautiful but all other idk. We all have different taste but I will pass… good luck

Experiencia fantástica: I have had a pleasant experience working with Best, Hicham. He is kind, courteous, and professional. Mr. Hicham always answers or returns my call. I am grateful for all of his assistance. Thanks