Vesta Realty, LLC
Information about Vesta Realty, LLC
74136, Tulsa
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Vesta Capital is a fully integrated real estate investment firm that specializes in the acquisition, renovation, and ongoing management of multifamily communities in Arkansas, Kansas, and Oklahoma. Our current portfolio consists of 9,600+ units across Class A, B, and C+ assets. Our extensive experience in property management allows us to bring extensive operational expertise to our portfolio assets.
Vesta Realty, LLC: Reviews
Negative experience: Edit: I see that they have responded trying to push all of these issues off onto the new owners.. just more shady business practices by Vesta. Just to be extremely clear - all of this happened while it was a Vesta owned property. I lived there from late September 2024-February of 2026. We received notes on the doors notifying us of the property management change on February 13th, the day before my official move out date. So yes, everything that happened was Vesta’s responsibility. Where to begin.. I moved back to Woodland Oaks in 2024 after having lived there 2017-2020 and loving my experience there while they were under Lincoln Property Management. Unfortunately I did not think I would need to look so hard into the property company that owned them at the time of my moving in 2024, but that was a big mistake on my part because my experience with Vesta was awful. As I have seen others mention at other properties, security lights went several months without working because they wouldn’t pay the electric bill if there was an unrented unit in that quad of apartments. I ended up just buying my own outdoor lights for safety. There was an area outside of my apartment that flooded and caused mud to accumulate and caused a slip hazard and it finally took me emailing corporate after several maintenance requests and emails for them to come clean it up, and after that there was no more flooding or mud build up… weird how that happens when you take care of things. There was always trash left in the lawn area from unhoused individuals walking through the complex at all hours of the day and leaving their trash wherever. I had roaches in my apartment and even after pest control came the problem never fully went away. At one point there was mandatory pest control visits then those just stopped, but it has also been said that Vesta does not pay their vendors so tenants may have been SOL and had roaches because Vesta didn’t want to pay the bill despite residents paying a monthly pest control fee. And of course the gates never worked. Fence panels on the back fence were constantly removed by either the unhoused or maybe even residents, I’m not sure. Maintenance would replace them sometimes. Then of course we were on Channel 2 Tulsa for our trash not being picked up for 3 weeks in January 2026 due to nonpayment to the trash company by Vesta, again, despite the fact residents pay a utility fee to them every month. I could go on and on and on about this place, and Vesta Realty. In my opinion, Marc Kulick is a slumlord and I hope that no new residents become unlucky and rent from a Vesta property. Anyone considering renting from Vesta, please do your research on this company. If they happen to rebrand or change their name please make sure you look into Marc Kulick as well. Anything he owns stay FAR away from.
Thank you for sharing your feedback. We want to clarify that Vesta no longer owns or manages Woodland Oaks, and we are no longer involved with the property. While we are sorry to hear about your experience, any issues you encountered are now under the responsibility of the current management. We appreciate your input and wish you the best in your future housing experiences.
Negative experience: I currently live at a property that Vesta reality owns. I live at one Eaton square. I have had nothing but I horrible experience since they took over from case and associates. To constant hot water issues to now pest issues!!! That they refuse to address. I have submitted multiple maintenance request about the pest I have been seeing. And I have yet to have anyone come spray my apartment. I have complained so much about the issue. And nothing is being done. I feel like I’m being targeted and ignored because of my google reviews and complaints to the health department. But that shouldn’t matter. Because I am still paying my rent on time and never cause any issues out here. I just want to continue out my lease without any issues. I don’t see why I’m being charge for pest control services and the services aren’t being done!
Tyechia, thank you for sharing your concerns. We’re very sorry for the frustration you’ve experienced, especially with the recent hot water interruptions. We understand how disruptive that can be and sincerely apologize for the inconvenience.
Regarding pest control, the community has recently partnered with a new pest control company to better serve residents. Our records show the onsite team reached out earlier this week via text to reschedule your service after the vendor was unable to complete treatment, because the apartment was not fully prepped at the time of the visit. Proper preparation is necessary to ensure the treatment is effective, and we want to make sure your home receives the thorough service it needs.
Please know you are not being targeted or ignored. All service requests are handled according to standard procedures, and we value all resident feedback.
We’d appreciate the opportunity to coordinate a new pest control appointment and address any remaining concerns. Please contact the onsite office directly so they can assist further.
Negative experience: Vesta realty owns Shoreline apartments and they are they most run down apartments ever. They are just stealing people's money without fixing their apartments. I can't even take a shower in my apartment now. And I still have to pay over 2000 dollars to break the rent
Hello, thank you for being a valued resident. We’re sorry to hear about the issues you’ve experienced, especially regarding maintenance and access to hot water. This is not the experience we want for our residents.
Because Shoreline Apartments is managed on-site, we encourage you to contact the Shoreline leasing office directly so their team can review your apartment concerns and lease questions and work toward a resolution.
Negative experience: This company is being sued like crazy for breach of contracts. 10’s of millions… they were evicted from their own office in 2019. State needs to step in on this one.
Sam, We’re sorry to hear about your concerns. Vesta Realty takes all feedback seriously and is committed to operating in compliance with applicable laws and regulations.
If you have specific questions or concerns regarding our services, we encourage you to contact our corporate office directly so they can be reviewed appropriately.
Negative experience: I am extremely disappointed with the living conditions and management at Putnam Green Apartments. We were supposed to move in on October 17, 2025, but management delayed our move-in until October 24, saying the unit needed to be cleaned. When we finally moved in, the floors were so dirty that the bottoms of our feet turned black within minutes of walking barefoot. The apartment clearly had not been properly cleaned. A few days later, management unlocked and entered my apartment while I was inside sick and resting. I am a Type 1 diabetic, and after moving all day my blood sugar had dropped. My two children (ages 4 and 5, both autistic) were asleep. Staff questioned my children, went through areas of my apartment, including my pantry, and handled the situation in a way that felt aggressive and distressing. I understand window safety concerns, but this could have been addressed without entering my home the way they did. Management also recorded inside my apartment and did not inform me they were recording until they were leaving, which made the situation feel even more invasive and uncomfortable. Maintenance issues have been ignored or falsely marked “fixed”: Broken heater reported in early November — still not repaired. Hot water tank pan is damaged with unsanitary buildup — never fixed. Gray, foul-smelling water coming from faucets and shower. Ceiling leak in hallway bathroom causing mold near vent. Brown substance backing up into the bathtub. Ongoing water leak dripping from the ceiling into a bucket. We also have a severe cockroach infestation. Roaches are in the kitchen, beds, and even fall into food while cooking. I vacuum up large amounts daily. Sticky traps are covered. Despite repeated complaints, no effective pest control has been provided. These conditions are unsafe, unsanitary, and unacceptable for any family, especially one with medical needs and small children. Work orders are being closed without repairs actually being done. Management communication has been misleading and dismissive. I would not recommend this property to anyone.
Summer, We are truly sorry to hear about your experience and understand how upsetting and stressful this situation must have been for you and your family. Concerns involving living conditions, maintenance, and resident interactions - especially when children and medical needs are involved - are taken very seriously.
The onsite property management team has been made aware of these issues mentioned above and they will be seen sometime today to assess.
We appreciate you taking the time to share your feedback, as it brings important issues to our attention and allows for further review and follow-up.
Fantastic experience: The Montgomery is one of the nicest places I have seen in luxury apartments.
Hi, Brandon. We would be grateful for the opportunity to speak with you about your experience. Your satisfaction is important to us, so we'd be more than happy to chat about how we can improve your experience. Thank you and we hope to speak with you soon.
Negative experience: The tuscany village apartments need to be shut down
Zak, We’re sorry to hear this and apologize for any inconvenience you may have experienced. For any property-specific concerns or outstanding issues, we encourage you to reach out directly to the onsite team so they can address them as quickly as possible.
Negative experience: There not removing mold nor do the honor the leasing contract when it comes to pest control. They over charge you for everything. Very shady im still getting charges for utilities and I dont live there anymore. There definitely needs to be an investigation on this company thru the health department and the bbb. The state of oklahoma has alot of slum lords and this is definitely one
Christine, Thank you for sharing your concerns. We take feedback related to health, safety, and billing very seriously and are disappointed to hear that this was your experience.
We encourage you to contact your property team directly so we can look into the concerns raised, review your account, and address any outstanding questions regarding charges or lease obligations.
Vesta Realty is committed to managing our communities in compliance with applicable regulations and to addressing resident concerns professionally and responsibly. We welcome the opportunity to review this matter further.
Negative experience: Doesn’t answer phone calls and doesn’t make sure clients are happy. Trash company
Thank you for taking the time to share your feedback. We regret to hear about your concerns regarding communication. Providing responsive support and maintaining our communities to a high standard are important to us. We encourage you to contact our corporate office directly by phone at (918) 271-5111 or email at [email protected] so we can better understand the situation and work toward a resolution. Your feedback has been noted and will be reviewed with the appropriate teams.
Negative experience: We currently live in Woodland Manor 55 plus “gated” community apartments. We are dealing with a few issues that shouldn’t be happening. First, we pay the water and trash with our rent. There has been at least one time that residents received cutoff notices. The bill got paid at the last minute. Now we have had to deal with these things trash not being picked up do to the bill being unpaid. This is supposed to be a gated community, but every gate is broken. We lived it here when we first moved in. Once Vesta bought it, it went downhill fast.
Becky, Thank you for taking the time to share your experience. We’re sorry to hear about the challenges you’ve encountered and take your concerns seriously. Our team strives to maintain our communities and ensure services like water, trash, and gated access are reliable. While we cannot address individual situations in detail via reviews, we encourage you to reach out to our corporate office directly so we can review your concerns and work toward a resolution.
Negative experience: Marc Kulick needs to fire everyone in the Tulsa/Oklahoma district do a horrible job with communication they never answer and they and just as bad as the people they hire in the office this company isn't/ wouldn't elevate with the type of staff they hire I will go public with my issues
Kris, We’re sorry to hear about your experience and appreciate your feedback. We take concerns regarding communication and staff performance seriously, and we strive to provide a professional and responsive experience across all of our communities. While we cannot address individual situations in detail via reviews, we encourage you to reach out to our corporate office directly so that we can better understand your concerns and work toward a resolution.
Negative experience: This company has taken over woodland oaks apartments and it has went downhill ever since!! Pricing had increased and the maintenance has decreased! They have now stopped accepting money orders or checks and would like for us to add our banking routing and checking accounts online to pay! That’s very uncomfortable due to the increase of online fraud!! If this company buys your apartment complex…please move! Resident -Deangelo Bitson UPDATE TODAY 12/26/2025: IT HAS BEEN 3 WEEKS WITH NO TRASH PICKUP! THE AMOUNT OF TRASH THROUGHOUT THE COMPLEX IS HORRIFIC!! RATS, POSSUMS, AND OTHER CRITTERS ARE BEING A BIG ISSUE!! TRASH BLOWING ALL OVER OUR PATIOS AND DOOR STEPS! IVE NEVER BEEN FORCED TO LIVE IN THESE CONDITIONS WHILE PAYING $1,000 A MONTH! WOODLAND OAKS HAS TURNED INTO SLUMS SINCE THIS COMPANY HAS TAKEN OVER!!
Deangelo, we hear your concerns regarding maintenance and the online bill pay option. Please reach out to our office directly and let us know which community you're in. We hope to help you enjoy the convenience and peace of mind you deserve in your living experience. Thank you.
Negative experience: Vesta realty is corporate for my apartments River park in Tulsa Oklahoma. I contacted them about bed bug and roach infestation at my apartment they told me someone would reach back out to me to solve the problem no one has contacted me they are terrible as well Do not move into anything that Vesta realty is over they just want your money and not help fix no problems or situation.
Thank you for sharing your concerns. We take reports of pest issues very seriously, and we apologize for the frustration you’ve experienced. Resident satisfaction and safety are our top priorities, and we are committed to addressing maintenance and pest control concerns promptly.
Your feedback has been noted, and we will review our processes to ensure better communication and resolution moving forward. We appreciate you bringing this to our attention.
Negative experience: Zero stars for this agency they are horrible they constantly mess up on my account they owe me 3 months back pay in regards of overcharging me for rentals insurance when I have my own rentals insurance they claim I owe them $15 which that is a lie I've never been late on any of my bills either I pay early or I pay on time it is sad that they recklessly push away good renters because of their negligence and messing up on my account I am so sick and tired of having to constantly argue with these people and reach out to these people because of their recklessness and mistakes zero stores horrible people
Armon, please contact our office directly at (918) 271-5111 or [email protected] when you can. We are sincerely sorry to hear you continue to have issues with your account and we would like to help you resolve this as soon as possible. Our team is here for you and we hope to speak with you soon. Thank you.
Negative experience: I live with my cousin at one of these properties. There is homeless people everywhere. People are allowed to pay music loud at all hours of the night. Parties in the parking lot with groups drinking beer. Worst security ever!
Randal, please contact our office directly at [email protected] and let us know which community you're in. We want to address these issues and help you enjoy more of the peace of mind you deserve in your home as soon as possible. Thank you and we sincerely hope to speak with you soon.
Positive experience: They are property management company. Don't know anything about them
Hi, Danny! Our team is always happy to help, so if you have any questions for us, don't hesitate to reach out.
Negative experience: Vesta realty is beyond terrible. Springdale apartments is one of their properties and it is not only deplorable the manager is uncaring and immoral. After move out she claimed to make repairs to eat up 7 hundred dollars worth of the deposit. She also said she moved someone into the apartment so I could not see the repairs. If that's true then she moved them into an infested apartment. I told her about the roaches and mice that infested it after they moved the homeless man in downstairs. I have video proving the admittance of the condition of the apartment downstairs and them apologizing for not doing anything about it because they "couldn't". It is not just springdale...there are a lot of vesta ran properties that are doing this. When preparing to move from springdale we went to view the muntage. Left me speechless. The conditions were horrendous. She showed us an apartment that would take months to finish and it had bugs in it. Claiming it would be ready by time we needed it. I am still waiting for the remaining deposit to be returned. Tina and everyone at that complex was fine with talking to me about my daughter's stay there until they saw I am not ignorant now it's "we can't talk to you about her lease." That's odd we just had a whole conversation about it 3 weeks ago. They want to deal with young and/or inexperienced so they can try to run all over them. My daughter has called corporate to find out about her deposit and is waiting for a call back. Also keys were turned in before august.01. The rent was still paid for august. Tina could have closed everything out without penalty because rent was still paid. She told my daughter and myself she was on vacation that's why she did not, but on my review she changed her answer to there would be a lease break violation had she closed it out which is untrue. The rent being paid is what mattered. That 30 second clip is not the whole video. The video is actually almost 3 minutes and 35 seconds long. I tell her about the roaches in the fridge and finding that baby roach literally that day when I went to double check everything roaches coming out the fridge and in the smoke detectors and mice in the walls.
Heather, please contact our office directly at [email protected] when you can. We are disappointed this has been your and your daughter's move-out experience and we want to help you resolve this as soon as possible. Your feedback is disheartening, but we appreciate it as we are always looking for ways to improve our communities and the way we serve our valued residents. We hope to speak with you and your daughter soon. Thank you.
Negative experience: Just found out my complex got sold without any notice to fellow tenants just a random shutdown then new management, when I tried and asked questions I was simply told “not our problem anymore, bye” horrible, I feel like if a new owner comes in theres should be some warning to the tenants
Thank you for sharing your feedback. We understand how frustrating it can feel to experience a change in management without clear communication.
Our team no longer manages the property, but the current on-site team is part of the new management company and should be able to answer any questions or provide updates about recent changes. We’re sorry that the transition wasn’t communicated more clearly, that’s never the experience we want for residents.
We truly appreciate the time you took to share your experience and wish you the best moving forward under the new management.
Negative experience: Been trying to call corporate office number keeps saying disconnected how are we suppose to get a hold of these people when are property managers wont
Thank you for reaching out and sharing your concern, Austin. Since our office has recently changed locations, there has been an unexpected delay in getting our main phone line working again. In the meantime, you can reach us directly at our temporary number (918) 770-7528 or by email at [email protected]. We want to ensure you’re able to connect with us and we appreciate your patience while we finalize this transition.
Negative experience: HORRIBLE PROPERTY MANAGEMENT COMPANY!!! Had the worst move-out experience renting from their OKC property, Capitol on 28th. They mailed me a security deposit check that was never paid it because it bounced, and I haven’t been able to reach them for repayment. After dozens unanswered attempts to contact the leasing office they finally stopped ignoring my messages only to tell me to contact corporate (Vesta Realty). But you can only leave a message with a call center and HOPE you’ll get a call back. It’s been 2 months since my move out and I still haven’t received a re-issue of my security deposit they owe me. Shame on you guys for taking advantage of hard-working people like this!
Thank you for taking the time to share your feedback, Ruth. We sincerely apologize for the frustration you experienced during your move-out. Please know that this matter has already been reviewed, and our corporate office has been made aware that a new security deposit check has been issued and is on its way to you. The temporary delay was due to a recent bank transition, and our team has been working to ensure all residents are properly assisted during this process.
We appreciate your patience and the time you spent with us, and we are committed to resolving these matters as smoothly as possible.
Negative experience: I read most of these comments and they are true. Your front office does not do what they are supposed to. They can’t even follow up on your phone call . When a work order goes in, no one checks to see if it was completed, they mark it as completed. Roach problems in most apartments. This did not happen a year ago. So maybe check with your new addition of people in the front office. Someone is NOT doing their job and the people paying rent are the victims. It’s sad to see that no one cares about their residents. My experience with such problems is that most companies will either get reported or having their apt shut down
Dagmar, please reach out to us at (918) 271-5111 or [email protected] when you can and let us know which community you're in. We are concerned to hear your issues regarding maintenance and pest issues and we want to work more closely with you to resolve your concerns. We hope to speak with you soon. Thank you.
Negative experience: This morning, while walking my dog, I noticed an important notice posted on the door of unit 727 main entrance. It is unacceptable and concerning to see issues like this arise, especially considering the high rent residents pay each month. Since there has been no receptionist on-site for over a month, I am forwarding this directly and leaving as a review. In addition, there is a serious security and safety concern: a homeless individual is living on the third floor and illegally using electricity. He has connected an extension cord that runs up to the fifth floor. I contacted the Jenks Police Department over the weekend, but they indicated that management must take responsibility for addressing this situation. Both of these issues are urgent and need to be resolved without delay.
Jeanette, thank you for bringing these concerns to our attention. We want to assure you that we are taking them very seriously. The utility notice you referenced has already been addressed with the provider and resolved. Regarding the individual you mentioned in the parking garage area, we are working closely with the property owner and local authorities to ensure the matter is handled appropriately and safely.
We also understand your concern about the front desk presence. A new leasing professional has recently joined our team and, once training is complete, will be stationed at the 727 lobby during business hours to provide consistent support and visibility. We appreciate your feedback and patience as we continue working to improve communication, safety, and overall resident experience at 727 Lofts.
Negative experience: The employee I spoke with today 9/2/25 @ 2pm, who agreed to take a message and send to corporate was quite disrespectful! Rushed me off the phone and hung up in my face! I wouldn't recommend this company or their properties to anyone! I spoke with the operator/secretary at the corporate office, using the number provided for Vesta Realty LLC on Google.
Hi Rae, thank you for taking the time to share this with us. We hold our team members to a high standard when it comes to providing friendly and attentive service, so we will be looking into this right away. We would be immensely grateful for the opportunity to repair your experience. Could you please let us know which property you were reaching out to so we can address this directly? We look forward to providing you with the high-quality assistance you deserve.
Negative experience: Today my sister was scheduled to see a downstairs apartment at Fairfax apartments. She was transferring from an upstairs to a downstairs. She was told and reassured that the unit was ready for viewing today. We went to the unit the door was cracked open so we opened it because we thought someone was in there to show us the apartment. When we got inside everything was very nasty it was so many flies and gnats and it smells like a garbage can. When we went back to talk to the manager instead of her assuming responsibility for it not being ready and being as nasty as it was, she blamed it on the leasing office. My sister is a disabled veteran the manager was very rude and told us we shouldn't have walked in even though the door was cracked open. She then proceeded to call my sister a liar because she had talked to Jess in the front office and instead of her apologizing for the inconvenience she began to get loud and very very rude. I don't know who's to blame but that apartment was horrible. I wouldn't recommend this place to anyone. The management here is absolutely terrible. The bad thing is my sister had already paid for the movers and the transfer fee to be treated as if she's nothing. This place is very unprofessional. The managers just want money they don't want to help the tenants that's already there. It's the sad situation. Instead of taking responsibility she blamed it on my sister which was absolutely crazy. Don't go here please
Thank you for taking the time to leave us a review, Melissa. We are sad to hear about the negative experience you and your sister had in our community. This is not the standard we aim to uphold. If you're interested, please reach out to the community's office directly to discuss your concerns. If you feel uncomfortable speaking to an on-site team member, please contact us here at corporate. We look forward to hearing from you.
Negative experience: I live at Wedgewood in OKC. The office almost never answers their phones. You have to go into the office and they give you the runaround and make promises but there's little to no follow through. They've charged tenants monthly for pest control but not sprayed this calendar year so far. I've had issues with mice as well as bugs. So has at least one neighbor. Per Nicole at the office they've been paying for pest control to be performed but not verified with the company they hired that it's actually being completed. I'm concerned for multiple reasons. 1) Have they sprayed and not notified tenants, as per the lease? I have pets and I don't want them poisoned. 2) Have they been giving access to our homes and belongings to strangers by giving out keys? My other issue is that I have a menace of a neighbor who has caused trouble for most of the tenants in our building/cul-de-sac. She has been reported to the office and to police, assaulting multiple tenants both verbally and physically on many occasions, and she still remains a tenant. Currently she's picked smoking back up and I get to be surprised when I come home to my living quarters reeking. Again, I'm concerned for my pets because of this. Per the lease that I signed there is to be no smoking indoors on the property. Several other neighbors adhere to this addendum, but not my downstairs neighbor! I have reported this to the office verbally both in person and on the phone, emailed the office personnel directly, called and emailed their corporate; all multiple times and no definitive resolution to this issue.
Hi Genesis, Thank you for sharing your concerns. We want all residents to feel comfortable and supported in their homes, and we’re sorry to hear that your experience has not met expectations.
Regarding pest control, we are working closely with our service provider to confirm treatment records and scheduling. Moving forward, we’ll ensure treatments are performed consistently and that residents are notified. If you’d like us to schedule a treatment for your home, please reach out to the office so we can coordinate directly with you.
As for your concerns about a neighbor, please know that we take all reports seriously. Some situations can be complex and require careful handling, but our commitment remains the same: to address issues in line with property policies, lease agreements, and the goal of maintaining a safe, respectful community for everyone.
We value your feedback and encourage you to stay in contact with the leasing office so we can continue working with you toward resolution. Your comfort and peace of mind matter to us.
Negative experience: 0 stars they have so many bad reviews that they tell you if you give them a good review they’ll waive your application fee. I've been here since June and lets start at the beginning my unit was never cleaned i had cigarette wrappers in the bed room and the carpet wasnt even cleaned or stretched, there was a water leak since before i got here and the office said that even though we weren’t responsible for the cause of the leak we still have to pay for it and theres nothing they can do about it and said that since MANAGEMENT left it running for MONTHS it will be on everyones rent for at least 3 months. Ive tried asking the office for help they didn't even have a number or email for me to reach out to the property owner they just told me to google the company. When i did i called the number left a message and was told someone would reach out to me that was almost a week ago I've had to call 4 times and NO ONE HAS REACHED OUT. The lady who answers the phone cant help and knows nothing she cant even get me to the right people she just keeps telling me she doesn’t know how long it take for them to reach out she doesn’t know who would reach out and she doesn’t have a boss that she reports too that could help. There’s always random water shut offs and the hot water never has any pressure. Theres flies and gnats all outside in breeze ways all across the apartment. You cant take trash out at night because there’s raccoons and the pot holes across the apartment are horrendous but there just now fixing them. Theres nothing good about these apartments or the management running them. Unless this is your LAST RESORT RUN !! Do not move here. Im sure the automated system will respond to this review but im sure nothing will change
Negative experience: Couldn't find a front entrance and the employee entrance was FULL of RUDE PEOPLE.THESE COULD BE GREAT APTS BUT MANAGEMENT DOESN'T CARE ABOUT RESIDENTS AND MAINTENANCE IS NON EXISTENT. THEY LIE ABOUT HIDDEN CHARGES AND DON'T PROVIDE THE VALET TRASH,which they do charge for.If you are older and don't want to move after a year then please don't move here.After you sign the lease, they treat you like GARBAGE ❗
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide a welcoming and respectful environment for all residents and guests, and we're disappointed to hear that this was not your impression.
We would really appreciate the opportunity to address your concerns directly. Please stop by our corporate office and ask to speak with our receptionist, as our team is here to help and would be more than happy to listen, clarify any misunderstandings, and work toward a resolution.
Please feel free to call our office at (918) 271-5111 for directions to our main lobby, or with any questions or concerns you may have.
Negative experience: This company is the worst company I’ve ever had the displeasure of living under. Avoid any properties managed by them. I’ve left messages upon messages regarding their property: Putnam Greens, only to never hear back, despite the apartment being unlivable upon move in and months afterward. (No AC or heating, No locks on windows, Patio door didn’t lock and doesn’t close, apartment is flooding every other day. Water being turned off constantly. Hot water heater breaking, constantly. Mice and other pests everywhere with almost NO pest control, even though you pay for it monthly. Don’t even get me started on the complex itself) When I’ve asked for an EMAIL, I’ve been told there is none. My property manager had me email her and she “would email them”. Genuinely the worst experience living anywhere.
Thank you for taking the time to share your experience, Lexi. Our records show that all maintenance concerns were addressed, including HVAC, flooding, hot water, and pest control. We understand your frustration and regret that communication did not meet your expectations. If you'd like to discuss your lease or next steps further, please contact the property directly at (405) 956-3301 or email us at [email protected].
Negative experience: I emailed the email address that was given to me in comments to no answer. I have left messages to no call backs. Their is some very serious issues with a complex managed by this company in Kansas. I have reached out and got no answer. I expect some action. Contact me.
Hi Matt,
Unfortunately we were unable to find you in our leasing software and want to help resolve this issue. Please reach out to [email protected] with a breakdown of what you're dealing with and what property you are writing from and our team will look into this for you. We hope to hear from you soon. Thank you.
Negative experience: I wish i could give 0 stars. Do not move into any property managed by these incompetents. I stayed at the Ridge in midwest city before breaking my lease after 5 months. Mold, mice, roaches, no working AC, disgustingly rude office staff, had to pay $30 for my mailbox keys, your rent will go up each month, ridiculous duplicate fees every month, it’s awful truly. The corporate office says they will get back to you and never do. I wasn’t given any release paperwork or any paperwork that i even moved in. i smell a lawsuit in this company’s future
Kenzie, thank you for leaving us a review. We’re sorry to hear about your negative experience in one of our communities. If you’d like to discuss your concerns further, please reach out to our corporate office. We look forward to hearing from you soon.
Negative experience: I currently rent at the villas in midtown in Tulsa. My ac has been out for over a week multiple times I have put in maintenance request. Multiple times I have complained about the roaches that OWN this place. I am losing sleep because these things crawl over everything day or night. I have to wash my clean dishes before I can use them do this. Pest control coming in one building a week is not sufficient when there are multiple buildings. The unit next door has been flooded there’s mold and mildew smell coming thru the walls you can see where this apartment at time had been flooded. The amount I pay to live this way is ridiculous.
Jana,
Thank you for taking the time to share your concerns. We’re truly sorry to hear about your recent experience at Villas at Midtown and understand how frustrating these issues have been.
Our team has already connected with you directly, and we’ve confirmed that maintenance will be addressing your air conditioning today. Pest control has also been scheduled to treat your unit, and we will continue to work with the onsite team to ensure the matter is resolved thoroughly.
Please know that your comfort and well-being are important to us, and we are committed to making things right. If you have any additional concerns, don’t hesitate to reach out to the community office or Vesta Realty directly at (918) 271-5111. Thank you.
Negative experience: UPDATE: Instead of contacting me, they contacted my apartment manager, who in turn asked me what the issue was. My apartment manager knows the issue. All the messages I left Vesta Reality say the issue. It just keeps on getting worse. They truly don’t care about their residents. Literally the worst company to live under. AVOID ANY PROPERTIES MANAGED BY THEM!! Not only are their properties managed terribly, i have been calling consistently the past month and they never answer the phone, it just goes to their call center people, who your only option is to leave a message and wait for them to get back to you. I have yet to hear back from them despite leaving multiple and multiple messages. Save yourself from a terrible living situation and don’t live anywhere they manage.
Lexi, we’re very sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it can be to not only receive a timely response, but to also feel that your concerns are not being heard. That’s not the standard we aim to uphold in our communities. We encourage you to reach out to your leasing office so you can discuss any outstanding issues with them directly. If there’s anything you need in the meantime, please let us know.
Fantastic experience: There’s been a noticeable shift — and not in a good way. As someone who’s been around your properties for years, I can confidently say: things were better when you partnered with Miklos Towing. Ever since the switch to whoever you're using now, there’s been a spike in complaints, frustrated residents, and serious issues retrieving towed vehicles. People are saying the new tow yard is hard to reach, holding vehicles longer than necessary, and tacking on fees that feel shady at best. That reflects directly back on Vesta — because to residents, the towing company is your brand. When you worked with Miklos, tows were clean, legal, and communication was solid. They kept your properties clear of junk cars and fire lane violators — without dragging your name through the mud. It’s time to listen to the feedback. Bring Miklos Towing back. Your residents remember the difference and so do we. And for the record ,this review is 5 stars only so corporate sees it. The service lately deserves far less.
Hi Susan, Thanks for sharing your perspective. We appreciate the work that Miklos Towing did during their time with us, and we understand that any vendor change can spark strong opinions - especially from those familiar with how things were run before.
That said, we regularly evaluate our vendor partnerships to ensure they align with the evolving needs of our communities. While we may not always make decisions everyone agrees with, we do take resident feedback seriously and will continue monitoring the current provider to make sure expectations are being met.
We do appreciate your time and the history you've had with our properties.
Negative experience: I live at Villas at Midtown in Tulsa and the living conditions are terrible. This places charges an arm and a leg for roaches to crawl on you at night and for them to tape up gaping holes in the ceiling! PLEASE DONT MOVE HERE!!! They don’t care about their residents only MONEY
Samaria, We're very sorry to hear that your experience at Villas at Midtown has not met your expectations. Please know that your concerns were taken seriously; pest control was scheduled the day after your report, and the ceiling repair was completed and painted the following day. We understand how frustrating these issues can be, and we are committed to making things right. If you experience any further concerns, especially regarding pest activity, we encourage you to notify the office so we can alert pest control during their next scheduled visit. Your comfort and satisfaction remain a top priority for our team.
If you continue to have concerns, please call our Tulsa office at (918) 271-5111.
Negative experience: Do not ever move into ANY property owned by Vesta! Please believe every negative review you see! I lived at Thrive in Jenks and had $2,600 worth of my belongings stolen by an employee. Someone with a key entered my apartment, there is no question! When I discovered my stuff was missing I went to the office requesting camera footage and their response was “unfortunately the cameras on your building aren’t working”- how convenient. NO ONE from the corporate office will ever answer, nor do they ever reply to you. Read other reviews- so many people have experienced this! All they want is your money. Stay FAR AWAY from any property owned by Vesta. Look them up, they have several lawsuits filed against them. They’re a pathetic excuse of a property management company.
London,
We're very sorry to hear about your experience. The safety and well-being of our residents is something we take seriously, and we understand how upsetting this situation must have been for you. While we cannot discuss the specifics of any resident’s situation publicly, we do want to assure you that we thoroughly investigate all reported incidents and take appropriate steps to address them.
If you have any unresolved concerns or would like to speak further with our team, please reach out to us directly at (918) 271-5111. We appreciate your feedback and the opportunity to do better.
Negative experience: I had been on a waiting list for a downstairs apt for about 6 months and kept having to pay 200 dollar deposits every 60 days, until in December the Property Manager Lacey said I didn't have to, nothing ever came through, so we found someplace else that we preferred and I asked to get at least 400 of my money back since they couldn't accommodate us, and I received a check for 400 last week and found out Saturday from my bank that the check bounced as insufficient funds and they had to take that money out of my checking account. I couldn't believe it, that a corporation would write a check for $400.00 and then the check bounced. Do Better and please refund my money again by a cashiers check. This is a unit in Tulsa, Oklahoma called Woodland Manor and they promised me a refund check which I got for 400.00 I understood the other 200 was not refundable, but now it looks like I have lost the other 400, Lacey is an awesome property manager, but she has nothing to do with the refunds, how low can you get when your corporate check bounces. I won't stop until I get my 400.00 refunded.
Thank you for your feedback, Paula. We sincerely apologize for the inconvenience and frustration this situation has caused. Due to a recent change in our banking institution, a small number of checks were unfortunately impacted, including yours. We completely understand how upsetting it is to receive a check that is returned for insufficient funds, and we take this matter seriously. We’ve already issued a new check to correct the error, and it is available for pick-up at our corporate office. We appreciate your patience and want to assure you that this was not an intentional oversight but an unfortunate result of the transition. We are committed to making this right and ensuring you receive the refund you were promised. If you have any questions or would prefer the check mailed instead, please feel free to reach out to our corporate office directly so we can assist right away.
Negative experience: Me and my husband have been calling for almost a month now trying to get something done about the apartments we live in because the management that they have over it does not care we’re living gnats infestation in our apartment is literally falling apart We literally just moved in on the first we have been told multiple times somebody would reach out to us and nobody has. I was left on hold for 45 minutes.
Kimberly, we are deeply concerned to hear that this has been your experience trying to reach out to our team regarding pest issues in your home. We understand your frustrations and urge you to please contact us at (918) 271-5111 or [email protected] and let us know which community you're in. We look forward to helping improve our experience as soon as possible.
Negative experience: If I was able to have the option to put zero stars I definitely would. I was never a person big on reviews until my neighbor and my niece lead me too. But as a new resident to Oklahoma City from Miami I moved into the Muntage apartment. I have been over stress two weeks living here I fell and ended up in the hospital with a concussion due to back porch issues that were supposed to be fixed once I got out of the hospital I was told not to go on the back porch. You expect to pay rent but I’m limited to what I can and cannot do. Now I’m without a downstairs bathroom and I woke up this morning with water dripping from the ceiling and nothing has been done I called the emergency maintenance number numerous times. I told the office and again nothing. I’m literally outside right now in the actual rain because it’s raining in my apartment. This is a non living situation I haven’t had hot water since the beginning of November, I’ve never had heat, I had a flood and I was given a wet vac myself to get the water up. Please people read reviews. And take the advice at hand, The Muntage won’t compensate you for anything, Marc is a slum lord and his team doesn’t care as long as they’re getting paid. I can go on and on with this but it makes me more anxious, stressed, mad.
We are deeply disappointed to hear your experience in one of our communities has fallen below your expectations. Our onsite teams work hard to address issues as quickly and as thoroughly as possible, so we're dismayed you're still experiencing these maintenance concerns in your home. Please reach out to us at (918) 271-5111 or [email protected] at your next convenience and we will continue to do what we can to resolve this. Thank you very much.
Negative experience: Back in Aug 2023, I was about to have surgery for stage 4 colon cancer, and was looking for all bills paid, and remembered this place (Muntage Apt in okc,ok, but name was diff) from 1999ish, and was on section 8, facing no renewal of my voucher, and was trying to apply but couldn't get a response to from the manager as to how was they going to handle all bills paid? and was told they don't know and would get back with me, but keep in mind i was almost out of time, so i filled out half of the app knowing i would need to come in and give them my request for tenancy and finish my app and pay after approved from section 8. but they didn't get back with me, so i kept looking and and trying 2 more places with no luck, now my voucher is gone and i still have cancer and no home to live in when i have my surgery b4 yrs end. Now here's a new year and had to reapply for section 8 and still waiting, and received a email saying i own them for living there and and app fee, when i never did move in or finish the app and never gave them my request 4 tenancy. Now they lied on my Good Name and Falsely reported to a credit bureau, now I've called Tulsa, ok to Headquarters and gave them all the emails from 2023 and even sent a request for proof of the claim, with no response from corp. then when i try calling, they hang-up on me like kids with no respect for adults and I've tried 6-7 times to reach both location and left multiple message with no respond. So Please Don't ever Apply here and if they WILL SLANDER MY NAME, surely they will do the same to you. I have in writing prima facie defamation against all parties involved in this matter. Please be aware "I have clear evidence that you have wronged me through defamatory statements. Please be advised that I intend to pursue legal action for this defamation."
Hi, Lee. Please contact our office directly at (918) 271-5111 or [email protected]. We would like to look into your situation and discuss this with you in greater detail. Our team is here to help in any way we can and we hope to clear this up for you as soon as possible.
Negative experience: If I could give negative stars, I would. Vesta Realty is the definition of unscrupulous.
Hi, Jessica. We are alarmed to hear you feel this way and we urge you to please reach out to us at (918) 271-5111 or [email protected]. Our team is here to help and we would be grateful for the opportunity to hear more about your experiences so that we can help address any questions or concerns you may have. We hope to speak with you and resolve your issues as soon as possible.
Negative experience: **UPDATE** While Vesta has responded to this review, saying to reach out. I have reached out 2x by phone, to only get a receptionist to answer and say they will get the message to someone. And have not heard anything back from someone higher up. I have also emailed them with the one they provided, and I used two different accounts to send the email, only to get a message back saying it does not exist. Do better Vesta. No one deserves to pay the amounts you charge to live in slums. I live at Muntage in OKC managed by Vesta. And it is becoming inhabitable. We have suffered through the property not paying the utilities to not upkeeping the property and utilities making us go without water, electricity. We are currently ongoing without hot water for ALMOST A YEAR. My child is breaking out in severe eczema. I have voiced my concerns numerous times to office staff in person and over email to get no results. I’ve even emailed the regional manager and nothing has gotten any results. I am going to be reporting everything to the city and the local news. No one should live in these conditions. And they do not want to reimburse or discount the rent if we pay out of pocket for showers at a truck stop or a hotel room. Nor even open up vacant units to allow tenants to bathe properly on the other end of the property where there is proper hot water. The tenants are only a paycheck to them. Only a number. They do not care for anyone but their pockets. How does the owner get investor of the year? Because he’s clearly not investing into his own properties. This is becoming the slums. Save yourself the time and money and do not move to any Vesta properties. Literally they have a list of them on their website. Screenshot it and keep hunting and reading reviews. Don’t listen to the staff, ask the people living at the properties how they feel living there. Because we are fed up.
Hi, Tonya. It is alarming to hear this has been your experience in one of our communities and we encourage you to please contact us directly at (918) 271-5111 or [email protected]. The satisfaction of our residents is highly important to us and we hope to resolve these maintenance issues as soon as possible. Our team is here for you and we look forward to speaking with you soon.
Negative experience: Can I say ZERO stars? This place is such a scam. He now has an eviction on his lease because of their original mistake. He went in wanting the smallest one bedroom they have. They sent him a lease via email for the largest apt they had and told him to click thru and read. By clicking he signed the lease on the wrong apartment! He certainly couldn't afford $300 more a month plus fees. When we tried to help him get out of the lease they said they couldn't and he was stuck in it! He wanted out of it to begin with. I argued with Trina and the assistant manager and finally they agreed to move him into a one bedroom but it would be another month AND another whole months deposit but he already paid an app fee, full deposit etc! He waited another month for his one bedroom and on move in day was told it was flooded and wouldn't be available. This place was a nightmare. He has to pay move in fees 380$ along w that extra deposit for 3 months of no apartment. They changed lease after I went in and talked to Meadow and still kept his pet Dee tagged on. He waited another month and got to move in. They offered a couple discounts. They filed an eviction on him without notice and hid all their mistakes the portal didn't show all his previous payments which he has copies in his email and the whole problem is he should of never been in the lease that he asked to back out of. They forced him in it and now are leaving homeless with an eviction. Plan on calling News on 6. RUN! Meadow was the only smart one and knows. They should take the eviction off his record it's not fair to him.
Jackie, we are deeply concerned by your review and we encourage your friend to contact us directly at (918) 271-5111 or [email protected] and let us know which community this is. We hold our onsite team members to a high standard when it comes to providing service and we are alarmed to hear some miscommunication may have occurred. We look forward to getting more details on this situation and speaking with your friend to help resolve this as soon as possible. Thank you.
Negative experience: You all KNOW my issue with you every month my rent changes NEVER the same! My daughter was hurt by YOUR properties fault I’ve dealt with that! I’ve been here since 2016.
Hi there. Please contact us at (918) 271-5111 or [email protected] when you can and let us know what community you're in. Our team is here to look more closely into your situation and help address your concerns regarding your rent bill. We are here to help in any way we can and we want to give you and your daughter more of the peace of mind you both deserve. Thank you and we hope to speak with you soon.
Negative experience: I recently moved to Villas at Midtown. I regret that very much. The office staff and maintenance discuss work orders in spanish and not English. So I have no idea what is said in my presence. I have not had hot water for 5 days. I never get any resolution so I don’t know where to turn. My neighbors smoke dope outside 24/7 and cough so loudly I can hear them in the bedroom with the door closed. They allow a small child to continually vandalize the area by our apartments with colored chalk on every wall and walkway. Please tell me how to break my lease because it is not tolerable to live here anymore..
Hi, Kelly. We're sorry to hear you've been unhappy with your experience in one of our communities. We would like to address your concerns about the level of service you've received and the maintenance of the grounds as soon as possible. Please contact us at (918) 271-5111 or [email protected] when you can. We hope to speak with you soon. Thank you.
Negative experience: My son was trying to move out on his own for the 1st time. He talked to Nicki at The Ridge Apts in Midwest City and she skimmed over the details as she was probably trained to do. My son took all the figures she gave him, after he paid the deposit, and his total amount was much higher than he could afford. He canceled his lease before he even moved in and before the apartment was ready. When we called to inquire about the refund, Nicki told me that there would be no refund because they worked very hard to prepare the apartment. Then I called again and she then said the deposit was a non-refundable deposit that he had chosen. Never heard of a non-refundable deposit for an apartment lease agreement. Seems like they are just stealing $750.00 from my son. The area supervisor Ryan will not respond to my email either. What an outstanding organization.
Hi, John. Please have your son contact us again at his next convenience. It is never our intention to mislead anyone in our community, so we want to continue to do what we can to resolve this and address any remaining questions about the non-refundable deposit or any other aspect of the process. We hope to speak with your son again soon. Thank you.
Negative experience: You have horrible workers at Seminole ridge apartments. We complained about nothing being fixed and now getting kicked out in 15 days for threatening not to pay rent because nothing is getting fixed. Office lady said it’s because corporate won’t give them money to fix anything. My apartment has been needing repairs for years and maintenance has been marking them complete. I still have a hole in my ceiling and my dishwasher doesn’t work, breaker box blew half the lights out in the apartment again, and the top step is missing. Main thing we complained about today was the step because we have kids and it’s a risk of death if one of them falls through that hole we’re the step should be.
Tadrea, we're concerned to hear this has been your experience in one of our communities. Contact us directly at (918) 271-5111 or [email protected] so that we can go over your situation in more detail and discuss what we can do to resolve this together. We want everyone in our communities to enjoy the comfort and peace of mind they deserve. We sincerely hope to speak with you soon.
Negative experience: They want to own properties but they won't deal with any of the real issues. They telle my problem is with the apartment office. .. of the complex of which, they own. They can't answer a legitimate question, just fob you off with excuses and "I don't know" answers. They charge ridiculous fees and say oh, the office not us, when you question them. They're sketchy at best and scammers at worst. Neither this company nor the OFFICE STAFF THEY PLACE IN COMPLEXES have an ounce of professionalism or decency. Do better. Everyone can do better
Elizabeth, please contact us directly at (918) 271-5111 or [email protected] when you can. We're disappointed to hear you've had issues with the service you've received from our team and we would be grateful for the opportunity to improve your experience. We appreciate you taking the time to share this valuable feedback and we hope to address your concerns as quickly and as thoroughly as possible. Thank you.
Negative experience: I live at villas at midtown in tulsa. I've lived here a yr and in the yr I have been here my apartment has flooded 3 different times the first 2 times was sewer related mind you I have 3 girls 2 6 7. They did nothing about it for a week and after the flood my apartment was infested with roaches now to the point where they crawl on my and my husband at night. .I've made numerous complaints and work orders nothing to this day has been done..I've talked personally to Mr Jeremy he's the manager and he told me he would fix it but still nothing they charge up the wazoo on things. My base rent is 755 by the time I pay it by the 6th it's 961 thier fraud here and now they have signs out in front saying newly renovated don't fall for that pls don't do business with vesta thier horrible and do not care about anyone but thier money...I've had it with them I've even gone to the office several times to no avail
Lydia, we are deeply concerned to hear you've been having ongoing pest issues and that you've been unhappy with the service you've received in one of our communities. Please contact us directly at (918) 271-5111 or [email protected] so that we can learn more about your situation and work more closely with you to resolve your concerns. The satisfaction of our valued residents is highly important to our team, so we hope to speak with you soon. Thank you.
Negative experience: I live in the MUNTAGE apartments in NW OKC after almost 3 years and I think 6 managers and lost count of apartment assistants I gave notice and they want $2400 because the apartment is no habitable. 3/4 of my apartment just 2/8/25 downstairs was flooded with raw sewage water. This has been a problem for 2 years. Lack of hot water excuses. I pay my own electricity and my rent is &1225.00 per month. DO NOT RENT YOUR APARTMENT AT MUNTAGE APARTMENT OKC. The homeless are now living approximately 11/2 block away.
Wally, we are deeply concerned to hear this has been your experience in one of our communities. Please contact our office at (918) 271-5111 or [email protected] so that we can go over your situation in greater detail, answer any questions you may have, and work together to get this resolved as soon as possible. Thank you and we hope to speak with you soon.
Negative experience: This company is absolutely ridiculous. They can’t keep good staff because they treat them horribly. The properties are run down because they don’t properly fix things.
Negative experience: Please do not rent from vesta!! Total fraud and ripe off very sad. My son has a section 8 inspection and when section 8 people arrived there was no electricity on in the unit I have never in my life heard of anything like that ever . And so section 8 asked that he look for somewhere else to live. Well he only had 2 weeks to find some to live so now he has to get another voucher and find somewhere else to stay but he is currently homeless because they failed to turn the electric on in the unit. So when he applied for the ridge apartments in Midwest city they said that the application fee was 135 dollars in which I thought that was extremely high for a application fee . But Nikki informed him if he came in And applied that they would have the hundred dollars off the application fee so that is the only reason that I toldy son to go ahead and apply. Well now that he isn't moving in all of a sudden she can't remove the 100 dollars in which they told us the they would get that waived once he finished they application. I should have known that was fraudulent and my son and I have spoken with them about the deposit and they tell him that he has to wait 35-45 days to get that 270 dollars back but in the meantime he is homeless because of them not having the electric on at the time of inspection so sad and after seeing all of these bad reviews and one stating that she has been calling and calling the corporate office about her deposit and it has been 60 days we will not be waiting that long and no one at corporate will answer the phone now that they no the situation so we have went above and beyond so we pray and hope that vesta will start handling there business correctly.
Hi, Victoria. We are alarmed by your feedback about your son's experience with one of our communities. It is never our intention to mislead and we would be grateful for the opportunity to clarify any confusion and address any questions you or your son may have. Please try us again at (918) 271-5111 or email our office at [email protected] at your next convenience. Thank you and we look forward to helping you resolve this as soon as possible.
Negative experience: I’ve been at woodland oaks apartments a while and for some reason I’ve lived in apartments in this complex where neighbors beat on walls making the building shake at all times of the day and night. Making it hard to sleep and actually enjoy where I live. I’ve reported numerous of times to management and they have helped but it still continues to happen daily. Maintenance is very slow at work orders, I put a work order in and nobody responded until two weeks later in a email and text message saying it was completed when it never got repaired nor did anyone show up or call to complete the repairs. Since it switched from Lincoln properties this complex has been a wild place to live. I truly love the area and I love my apartment but management needs stiffer rules especially for those with pets because my next move will be a place where pets aren’t excepted because of people not cleaning up after their pet and constant barking considering there’s a bark park for pets to play. I give management three stars but overall vesta one star.
Hi, Michael. While we are saddened by your feedback, we sincerely appreciate you taking the time to share your honest experience at one of our communities. We're sorry to hear you continue to have noise issues with your neighbors and that our maintenance service has fallen below your expectations. You deserve to live in a comfortable environment, which is why we also appreciate you bringing up the pet waste issue. Please wing by your onsite office or give us a call at your next convenience and our team will love to work more closely with you to improve your experience in any way we can. Thank you.
Fantastic experience: I thank God for the blessed team at Woodland Manor apt. I woke up Sunday Jan 26 to the smell of fire. I looked around and noticed my furnace heaters light was on but the apartment was cold. I called maintenance and left a message. Jose Ortiz the maintenance supervisor called me and came and checked things out. My furnace motor had Seized bearings. Jose had a space heater for me and went and got another motor and replaced it. Thanks Vista for hiring the best blessed maintenance crew we've ever had at Woodland Manor apt. I've been were for almost 6 years and they Rockkkkkk Biggggggggg Timeeeeeee.
Dorine, we are so happy to hear you've been pleased with the service you've received from our amazing onsite team at Woodland Manor. Your continued satisfaction is very important to us, so never hesitate to reach out if you encounter any other issues. We appreciate you!
Negative experience: I wish I could give them 0 stars as they don’t even deserve one star. I moved out of One Eton Square in July 2024 due to an infestation and just unprofessional management all around. They changed property management every few months and you never knew who the new person was until you called. Upon moving out, they sent me a move out statement and then two months later they sent me another one padded with charges, they charged for cleaning the apartment which I cleaned from top to bottom, they charged to resurface the tub after using the CHEAPEST stuff ever which started peeling like 2 months after we moved in, and the killer one they charged $1000 for not the carpet (which was clean) but the FLOORING UNDERNEATH!! Saying that the flooring underneath the carpet was bad?? We stayed there for ONE YEAR and the only issue that we had with the carpet was when the tub in my kids bathroom had a hole in the side of it from them not caulking it properly and the tub was leaking into my kids room. But to say that we damaged the floor throughout the whole apartment is diabolical and that is not OK!! I have spoken to a lawyer and unless someone reaches out to fix this issue, I will be taking them to small claims court because like everyone else I have been calling Vesta Realty and I’ve left messages with the “answering service” and have yet to receive a call back. This has got to be one of the most unprofessional apartments and property management company’s ever. It is not ok.
We hear your frustrations and urge you to please contact us again at (918) 271-5111 or [email protected]. Our team can help go over your move-out fees and answer any questions or concerns you may have about them. We're sorry you were unhappy with your experience, but we look forward to helping you resolve this soon. Thank you.
Fantastic experience: I moved to Woodland Manor Apts 2 years ago. At first there were issues that I was not happy about but now, the office staff is awesome and Jose and maintenance team are the best. If there is a problem of any kind, they get it taken care of. Just now I had to call in a work order on my kitchen faucet. Jose was here in a matter of minutes and got it fixed. Wouldn't live anywhere else.
Hi, Barbara! It's great to hear our onsite team was able to address your concerns and that you've been enjoying your experience at Woodland Manor. As always, please let us know if you ever run into any issues and our team will be more than happy to help.
Negative experience: They bought Woodscape apartments in Bethany from Case & Associates, and things in that apartment went downhill fast. Huge price hikes, no cleaning the outside of the complex so there was dog poop and cigarette butts everywhere, and completely unreasonable and nonnegotiable business practices. Woodscape charged me for wear and tear damages which tenants are not supposed to have to pay, even things that were noted in my move-in checklist. When this was taken to the regional manager, he said “I would’ve charged him more.” These people have no respect or perspective for their tenants.
Jordan, we are sad to hear your experience in one of our communities fell below your expectations. The happiness of our valued residents is very important to us, so we will be reviewing the condition and upkeep of this community as soon as we can. We would also like to help address any questions or concerns you may have about your move-out charges, so please contact our office directly at your earliest convenience. Thank you very much.
Negative experience: I just moved into Fairfax Midwest City OK. I paid my rent at time of move in, June 29th. I was assessed a prorated amount after move in on the 1st of July and it was added to my renter’s portal did not see it because a paid my rent two days prior to it being added to the portal. I was assessed a late fee on July 5 of 100 dollars I felt I had no other choice but to pay because in ten days they would tack another ridiculous 100 dollar fee on to the bill. Make this make sense how can I be assessed a prorated amount after you charged me rent and I paid the amount requested! I contacted the property manager as well as Vesta real property but did not get a valid response from either .Vesta property have not responded to my concerns but yet they called their property manager and the manager told one of her leasing agent to tell me that the fee would not be removed! Even though the fee is more than the prorated amount! Again make that make sense!! This whole thing is being handled unprofessionally by the apartment manager and vesta real property. The prorated amount should have been included in the first month rent and they know it! I am not going to be checking the portal all month long to see if they have added a “charge” they forgot. I also have not had hot water since moving in on, June 29 do not suppose I will be getting any compensation for that! Air conditioner just started working yesterday.
Thank you for the feedback, Rose. We are sorry to hear of the confusion and frustration you've experienced, and we'd like to address your concerns. Per your lease agreement, prorated rent is added to your ledger on the first of the month, which is standard for all residents. We understand that this may not have been clear at the time of your move-in, and we apologize for any misunderstanding. However, this charge was applied correctly based on the move-in date and our billing cycle. We do want to highlight that the late fee you were assessed was actually waived and you should not have had to pay it. In reference to your hot water concerns, our maintenance team has confirmed that the boiler is functioning properly. In addition, we consistently monitor water temperature to ensure it stays well above 100°F, even during high usage times. We are truly sorry for any inconvenience you’ve experienced, and we encourage you to contact us immediately if there are any further issues by calling us at (405) 956-3457. Thank you very much.
Negative experience: A lot of peoples suffered at Riverpark apartment under the vesta realty llc. They were charged more than a thousand dollar instead of getting back their deposits when they moved out.Riverpark apartment office usually used the methods are Property damages(carpet,oven,wall,bath tub etc,) and cleaning fees even if we clean up, nothing damage wall, never brand new carpet since the peoples moved in and moved out ( They always said carpet is new).Since 2015 September, I lived there I know that carpet, wall, bath tub never been brand new. In 2022 vesta realty llc bought this riverpart apartment and they changed some old walls outside of the rooms (but not in every buildings) to be attractive. Here's is move out conditions and how riverpart apartment office staffs always charged the tenants when they moved out.
Hi there. We are deeply saddened by your feedback, but we appreciate you reaching out with your concerns. Please contact our office directly so that we can discuss your situation in more detail and work together to address your questions about move-out fees, as well as any other issues you've encountered in one of our communities. We look forward to speaking with you soon. Thank you.
Negative experience: My wife and I currently are at Capitol on 28th. The office manager Jenny, is very condescending and refuses to work with us about our rent. My wife applied for FLEX back in September right after we moved in, however they denied her with no explanation. On a whim I applied last week and was approved. FLEX will not help us with the rent payment until October's rent is paid. My wife proposed to the property manager that we pay $638 per pay period (she is paid every 2 weeks from work) to clear this month and next month, but the property manager say that "they will not do that, we've had enough time to accumulate the rent " I honestly thought this was going to be a good place to live because it's only a 20 minute walk for my wife to work. Now we're being forced to break our lease and we don't have $4880.00 to cover the breaking of it.
Hi, Jimmy. We hear your frustrations and invite you to please reach out to our office directly at your next convenience. We would like to help clarify any remaining questions or concerns you may have about your rent and our policies. Thank you and we hope to speak with you soon.
Fantastic experience: In my 10+ years of living at Drexel Flats one of the best guys I have come across is the new Assistant Property Manager - Brandon Radford. Always ready to help with anything, great professional, kind and genuine person. A true blessing !
Christian, thank you so much for the lovely words and for your many years of loyalty with us at Drexel Flats 89! We're thrilled to hear you've been happy with the level of service you've received. Please let our team know if you ever need any additional assistance. We are always happy to help!
Negative experience: This July, I moved out of one of their properties in Oklahoma City called the Capitol on 28th. Upon moving out, I was told that I should be receiving my security deposit refund check within 30-45 days. So, I called the Capitol, 45 days later, and was told, "No, it actually takes about 60 days, and the corporate office in Tulsa (Vesta) issues the checks." So, for the past two weeks, I've been trying to contact Vesta Realty. For whatever reason, they do not have a direct line, only an "answering service" in which you can leave messages with an operator. I've left about 5-6 messages now, it's officially been over 60 days, and no one will contact me. Not to mention, the people at the Capitol are of no help. In fact, any time I've called, the leasing agents seem irritated with me that I have the gall to be worried about MY money. And, it's not a small sum, it's over $800. Do I need to go to small claims court or something? I'm genuinely so confused.
Brittney, our team is deeply troubled to hear your concerning feedback. We work hard to communicate as transparently with our residents as possible, and it is worrying to hear your experience does not reflect this. We take your concerns with the utmost seriousness and look forward to resolving them. If you're willing to try again, we encourage you to visit our office so we may speak with you directly.
Negative experience: ZERO stars. My son rented an apartment from Villas at Midtown that is owned by Vesta, GROSS!! No one should be paying rent and living in those facilities. We had him moved out within first 24 hours, they send you through hoops to try to reach anyone bc the office people are no help. You have to try to reach out to Vesta, which has not been successful, either. The units are disgusting and the office staff are a joke all around. Rent with anyone in Tulsa, except VESTA. Do not give them your money!! Pic 1-hair and roaches Pic 2- booger on stairwell Pic 3- dog poop in carpet All these pics taken at move in. Disgusting and sad that a corporation is so poorly ran like this company. Update- i have included a pic of who the Oklahoma magazine thought was worthy of an article. I’m just curious to know if the editor of this local magazine has ever took the time to visit one of his apartment properties. I’m so disgusted and it’s been almost two months and my son still has not received his refund that has been told would be on its way. Vesta owner is such a fine, Tulsa citizen. Gross!
Angelia, we are deeply dismayed to hear this has been your son's experience with one of our communities. Please contact our office directly at (918) 271-5111 or [email protected] and a member of our team will get back to you as soon as possible. It's disappointing that the quality of the unit and the service you and your son have received have fallen below your expectations. We look forward to speaking with you more about your experience and about the deposit. Thank you.
Fantastic experience: This company is doing something incredible in Oklahoma. They're taking run down, often failing and older apartments and turning them into liveable, affordable places. Drexel Flats was notorious in the city for flooding problems in 2019 when I asked about it. After the acquisition in 2021 its been recommended to me several times. I currently live at The Ridge, formerly Eden Cove, and it used to have issues with mold, plumbing, and structural damage. Since the acquisition, it's become a cute, vintage place with some issues that are actively being fixed. Kudos on creating more afford housing in Oklahoma.
Thank you so much for the kind feedback, Lindsey. We're thrilled to hear you've been happy with your home at The Ridge. Please feel free to let us know if you ever run into any issues. Our team is always happy to help!
Negative experience: Literally no so called “maintenance”. Air units dripping with water and their resolution was to bring a bucket. 2 1/2 months with no mailbox key. Pool has been uninhabitable since June. Staff is respectful but basically useless. Contacted Vista Realty but have not received call back from District Manager. UPDATE: They responded to my post and asked me to call them and provided their number. Same number I called PRIOR TO MY POST and left two messages with details, once with a receptionist and once to the answering service. No one bothered to call me back!!! Obviously they were not too concerned until I provided a negative post.
Hi, Marilyn. We're disappointed to hear you've had issues reaching our team. Please try emailing us at [email protected] and let us know which community you're in. We do sincerely care about the well-being of our valued residents and we look forward to learning more about your maintenance issues so that we can help get this resolved. Thank you very much for your patience and we hope to speak with you soon.
Negative experience: I have been in and out of AC LITERALLY all summer. I am extremely hot and uncomfortable. I have gotten multiple heat rashes just from working from home. This company doesn’t do anything to help their tenants. If you are thinking of moving to the Eaton Place, don’t do it. Nothing will get done and you won’t be taken care of. I am beyond disappointed and this needs to be taken care of asap.
Emma, please contact us directly at (918) 271-5111 or [email protected]. We are disappointed you've been having ongoing maintenance issues and we look forward to helping resolve your A/C problems, as well as discussing how we can improve your experience in any other way. We look forward to speaking with you.
Positive experience: Office staff was great. I still don’t have my issue resolved. I never lived on their property but had gone through the application process. I have a ding on my credit for some fee changed to residents of the property. I’ve been trying to get this resolved for a year. 5 stars for the ladies in the office 1 star for the inability to get my problem resolved on the corporate side.
Hi, Rhonda. While we're thrilled to hear our onsite team made a great impression on you, we're concerned your issue still hasn't been resolved. Please reach out to us at (918) 271-5111 or [email protected] when you can. We look forward to assisting you soon. Thank you.
Negative experience: I advise anyone to stay away from this company unless absolutely necessary. I applied for 2 apartments Barcelona and lakeside. I was fooled by pictures and unfortunately should have toured before applying which is my fault. I got approved for both and upon getting approved I went and toured. In the model unit of the one I was showed at Barcelona there were literally dead roaches on the floor and lakeside/shoreline just looks like a trap house. Both units I were showed at the complexes smelled heavy of cigarettes and the outside of the property weren’t being taken care of. Now this is is important. I am currently going through a bankruptcy so I understand my options are very limited but I shouldn’t have to live in sub par conditions. Vesta was the only company at the time willing to to rent to me so I decided to look at other properties they own and toured woodland oaks. Beautiful apartments so I applied. I let office staff know of my current status and let them know I had also applied at two other vesta owned properties and was told it would be the same process. To my surprise I was denied from living there. After going back and forth with corporate and the property manager they were unwilling to work with me and basically told me I was sol. How does 2 vesta owned properties approve me but another (and nicer) one say no? I make 4x the rent so income wasn’t an issue. It was the bankruptcy which hasn’t been an issue before. So now I’m out of $450 dollars that they won’t even give some of that back which for someone going through a bankruptcy obviously sucks because I’m not exactly in a position to be shelling out money. DO NOT RENT HERE, LISTEN TO THE REVIEWS. If they’re willing to show roach infested smelly units as the model units what does that show about how they treat their tenants. I get it everyone has to start from somewhere and sometimes you have no other choice but definitely reconsider before signing a lease with these people. I’ve had a bad experience with them when I used to live with an ex and we constantly had flooding and a broken ac and a washer for months on end, it’s not a good company to manage your living. Thankfully I have found living at beautiful apartments for cheaper, in a safe part of town and is gated. But just wanted to give a warning to others. Update: just had one eton give me a phone call and told me that they would have rented to me with a bankruptcy after telling them I found living somewhere else. Except when I called the first time they told me they don’t. Your own leasing agents don’t know what rental criteria you have so unfortunately “sorry for the miscommunication” won’t cut it. I solely applied and lost more money because a leasing agent told me I would be rented to then was denied. That’s just stealing money that you guys won’t give back. That’s ridiculous. Hopefully the $450 I lost is put to use to the numerous vendors who have left reviews stating you guys don’t pay them for their work. All around shameful company. The unprofessionalism is astounding.
Hi, Symone. We will be looking into this to help make sure this doesn't happen again in any of our communities. It's disappointing to hear you had negative leasing experiences and we will be using your feedback to improve the way we serve future residents. We understand your frustrations, but if you have any additional feedback or questions, please let us know. Otherwise, we sincerely wish you the best. Thank you.
Negative experience: This company acquired my apartment building in Wichita about a year ago, and I’m honestly surprised it’s still standing. Absolutely horrible management company.
Nicholas, we encourage you to please reach out to our office directly when you can and let us know which community you're in. We would like to learn more about your experience so that we can address any problem areas you've noticed and help you enjoy more of the comfortable living experience you deserve. We hope to speak with you soon. Thank you.
Negative experience: Not sure what's going on with this company. I am a resident of Thive, which cannot seem to keep the office staffed at all. Good ones leave within six months , most less. They replaced green areas artificial turf that is now used as a dog pee pad by lazy pet owners, causing the gym area to reek of urine and attracting flies. The " temporary " staff that works there could care less. Mail/Amazon deliveries stack up in the office, making finding anything a nightmare to achieve. Meanwhile the helps sit in their offices pretending you are not standing there. They all act like they hate people and hate their jobs. It's a shame, because the property deserves better. I give 2 stars for Thrive. 0 for Vesta.
Hi Ann, we appreciate your honest feedback. Property Management is a high turnover industry, however at least part of the turnover has been us promoting various managers. We definitely understand that it's ideal to have the same faces in the offices, though typically property managers like to move to different properties within a year, so it's just a matter of finding the right people for each position. As far as the turf, the property was built with turf, we did not replace grass with turf, we replaced the turf that was going on 7 years old. This is the first negative feedback we are hearing about the current on-site management team, and we will look into that immediately, particularly about package control. Thrive was the second property that Vesta ever purchased, and over the years it has housed multiple employees, including some of upper management. Please understand that we care deeply about this property and if you have any other concerns you can email the corporate office directly.
Negative experience: we are extremely mad not only me but the rest of the people of the whole complex day can not fix something simple problem. and for over two years not changing the water the big two swimming pool here that is cause of some kind of sickness . mind is well is well is drain all the water if they are not plan open the swimming pool. They are hiring cheap contractor to fix the apartment. It is very sad and many people moving on this apartment complex. Back than before it was fine while in the under management of Case and Associates. not any more since they changed and transfer to Vesta everything going to the drain and were planning to move , one of this day.
Ester, please contact our office directly and let us know which community you're in. The comfort and peace of mind of our valued residents are highly important to us, so we're disappointed to hear we've missed the mark with you regarding our service and the upkeep of our amenities. We look forward to working with you to help you enjoy more of the five-star experience you deserve. Thank you.
Negative experience: We provided plumbing services for multiple properties managed by Vesta Realty and are deeply disappointed with our experience. Despite completing all work as agreed, Vesta Realty has refused to pay for the services rendered. Additionally, there seems to be a high turnover rate among their managers, with several indicating that they left due to not being paid either. This has been an incredibly unprofessional experience. We strongly advise staying away from Vesta Realty.
Hi, Kayla. Please contact us directly when you can. We value all of our vendors and we fear some miscommunication may have occurred. We hope to speak with you soon. Thank you.
Negative experience: Corporate nightmare No management, no maintenance. They just want the rent.My AC condensation line stopped up and leaked into my apt. It was 97degrees on Friday afternoon. There was no maintenance all weekend, no AC for me and no one answered emergency calls. I have lived there 4 years and there has never been adequate maintenance. The office staff changes all the time, trashy hallways, no pest control or landscaping maintenance,although we are charged for these things. I have been trying to leave since I moved in, but there are very few apts in Little Rock that aren't old and in bad areas. I have watched this place go down and if you really care about keeping good tenants, you must maintain the property. Corporate- hire and respect your employees, pay them decent salaries, and pay your vendors or you will pay the consequences. You also Breached our contract by not paying attention to my emergency situation. Had the same problem last summer. The AC are supposed to be cleaned and maintained at least once every 6 months according to the LG company. How is that close to being done with 1 maintenance man if we are lucky
Hi, Donna. We have been taking feedback such as yours to implement measures to enhance our response times. We did recently respond to your maintenance requests, but if you are still having issues, please let us know and we will be out to help as soon as possible. We hear your frustrations and would be more than happy to discuss ways we can help you feel happier with your home. Thank you.
Negative experience: Scam & fraud, illegal activity. Do not live anywhere owned by Vesta Realty. We have lived at Thrive Jenks, owned by Vesta Realty for 3 years. After deciding it is time to move into a house, we were shocked to find out that our lease had the wrong dates on it due to old management. We signed a one year lease back in July (I have the documents proving this) well now they are saying all they have on file is a 19 month lease (which they don’t even offer) ending in August of 2024, they have multiple leases with digital signatures of mine & my fiancé’s, through docu sign that we NEVER signed. And are now demanding we pay an extra months rent, plus half of August rent. Wendi McClanahan at Vesta corporate, intentionally would not respond to my emails, and when she did I was lucky to get more than 2 words out of her. I’ve also spoken to the apartment management multiple times now, which is hard because there is new management here about every week (they cannot keep employees) and I have also tried to call, never can get through to anyone, and I have emailed their customer service support and haven’t heard back (it’s been over a week now) They refuse to take any action on a messed up lease, and forged signatures. How they have like 4 different leases with different dates & forged signatures is insane and makes no sense to me whatsoever, but the lack of care for their tenants is what is shocking. We have reported them to the Better Business Bureau, and are now taking legal action as this goes against our lease contract, and is incredibly illegal. Not to mention we’ve had multiple maintenance requests that never get fixed. Whatever you do, don’t move in to any Vesta realty property. They only have a 2.5 stars, and all of their reviews are terrible for a reason.
Thank you for your feedback, Abby. We take these matters very seriously and would like to address your concerns. Our records do show your lease ending in August 2024, with documented timestamps confirming when it was signed through the resident portal. We understand this is frustrating and are committed to transparency and accuracy in all agreements. We apologize if our responses have not met your expectations. Wendi has been in contact with you, and we strive to provide timely and effective communication. We regret any unsolved maintenance issues, and wish you would have brought these up earlier - as the last request we see is from September and it was closed within 2 days of it being opened. We acknowledge the impact of management changes and are working to stabilize our team for consistent service. We value your residency and want to resolve this matter amicably. Please contact us directly at (918) 209-5083 to discuss further.
Negative experience: I’ve been trying to reach whoever is in charge for over 6 months now. I live at one of the run down properties you guys neglect. My first apartment here, the former incompetent maintenance guy, Jeff, took apart my ac in the summer time and never put it back together. Then it leaked causing black mold in my closet and I had to throw all of my belongings away. Also a computer was ruined by the same maintenance guy because you guys were unable to afford a plumber to come get the feces water out of my bathroom sink. Instead having to vacuum it out, multiple times a week. I still had to pay full rent through the horrors of that experience or else face eviction. We’ve had 5 different property managers in a little over a year. I was lied to by two of them saying I would be compensated for my losses of the MacBook and all of my clothes. No one from vesta will return a phone call. I would look into what properties they own and avoid them.
Ian, please try our office again at (918) 271-5111 or [email protected]. We are deeply concerned by your feedback and we would like to work with you to help resolve your concerns regarding the level of service you've received in one of our communities. We hold our team members to a high standard and we work hard to provide our valued residents with the comfortable living experience they deserve, so we would greatly appreciate getting to learn more from you soon. Thank you.
Fantastic experience: Have looked at several of the Vesta properties in the Tulsa area and have thoroughly enjoyed all of the tours ! I do believe we will be applying with one of your properties in the near future! Thank you for making our experience with apartment hunting a nice one!
Thank you, Amanda! We're thrilled to hear you've had a good experience in several of our communities. Please do not hesitate to reach out to our team if you have any additional questions. We hope to see you around!
Negative experience: I live Seminole Ridge apt in Okc I am on housing Gov and they put in Apt that was ready with Roach in it and be almost A year yes told them about and repair they did in March by bombing it now I have cancer because so I suit a city in Ga and my lawyer is work on to file them and file on them for this. They lot people hear bad things about how they love charger you every and $ 95.00 on late fee lot people will not move in there that been talk downtown and yes I have told lot people how they are not passing the Gov housing problem they have all file this part don't pass section 8 maybe Fed need come check them out sewer leaking in front of my building and they take court and scamming people Gov money I have big time lawyer that got a town in Ga and I have been all news people CNN FOX NEWS he bring do story on them they we see them in Court too now game is on
Hi, Dennis. We're saddened by your feedback as we work hard to create comfortable living experiences for all of our valued residents. Our team is here to help, so please contact our office directly. We would like to go over your concerns about this community in greater detail and discuss how we can assist you. Thank you and we look forward to speaking with you soon.
Negative experience: We are a family and locally owned company in Tulsa, Ok, unfortunately due to non-payment of several invoices we are owed over $6,000 in work that has already been completed. We have already taken legal action, this is simply to warn other small and family owned businesses, DO NOT do business with Vesta, as you will not get paid for your work. We already tried talking to your office and we were promised a payment and they back up saying that they didn't have the founds to pay for the check!!!!
Hi there. Please reach out to us again when you can. We're sorry to hear some miscommunication may have occurred, and we look forward to helping you get this resolved as soon as possible.
Negative experience: its been almost 7 months since vesta bought and took over the property I live at. My apartment itself is fine they did some upgrades which were nice The 3rd party billing service they use has giving me nothing but arguments about getting copys of bills... we have been billed 3 times in almost 7 months and its always been a fight about it.. Residents here owe hundreds of dollars to the complex but the third party billing company doesnt care says its not their problem that they dont send residents their bills .... they are once again past the billing date again which was yesterday and they once again said we dont care. Apartment management said there is nothing that they can do about it either because they have no control ... I mean Apartment management works for the ownership ... so they represent the company .. so they do have something to do with it .... 4 months behind in billing and getting treated like crap wasting hours of my personal time trying to get my bill sent to me and no one cares Management says im the only one that has a problem with it which is totally untrue everyone has a problem with it they might not tell management directly to their face but they still have an issue with it ... Not to mention we have to pay fees to the third party billing company so they can recoup the money they spend to bill us - yet they cant do their jobs tired of wasting my personal time on doing something vesta should be taking care of with their 3rd party company but says its the residents problem to take care of ... which the residents dont have any power over it at all
Hi, Timothy. Please contact our office directly and let us know which community you're at. We're deeply concerned to hear you've been having these ongoing issues with billing, so we will be looking into this. We hope to speak with you to get this resolved as soon as possible. Thank you.
Negative experience: My apartment flooded from the unit above me over TWO YEARS AGO! They did NOTHING but tell me to throw a towel on it. I had water POURING from 3 different vents from my doorway to the bathroom. The lease agreement was BROKEN the moment the maintenance manager decided not to help me with the flooding. A WHOLE week went by and nothing! I sent two certified letters complaining about mold growing in my vents and did not provide ANY help at all. Two certified letters later and not one visit from management. Got a call after over a week and I was told I could move units or move out so I chose to move. Now a year later they sent me to collections. I got video and my copies of my certified AND the lease agreement that was provided from the company they took over and didn't give out new ones. They violated the lease and now want to charge me for moving and ending the lease early. What a joke. Not to mention I complained about bugs and nothing was done. Bugs I mean Roaches. River Walk Apartments. Record any convos with them because they "forget" or your convo never happened. Two years ago! Trying to collect a laughable amount over the turmoil and stress of all that.
Hi, Hanna. We're dismayed to hear this was your experience in one of our communities. Please contact our office directly so that we can help clear up any confusion and resolve this as soon as possible. We hold our onsite teams to a high standard when it comes to addressing resident issues, so we will be looking into this. Thank you.
Negative experience: I’ve been waiting for over 3 weeks for them to get back to me after multiple calls over the weeks regarding renters insurance. It's seems like they don’t take their business seriously at all.
Hello. We are concerned to hear you've been having issues reaching our team. Please contact our office directly and let us know which community you're in. We look forward to addressing any questions or concerns you have about renters insurance as soon as possible. Thank you.
Negative experience: I live at woodland oaks pay 1,000 a month and this is the service we get… I called over 2 months ago about the problem.. the maintenance man said yep that’s black mold and left and never came back!!!! Place is trash I have a new born baby and my air conditioner has been at 70 but it’s 80 in my apartment!!! They don’t give a damn just rude to us when we told them!! I want to move but can’t because of lease!! I’m going to Fox News next and will not be paying rent this month if this is not fixed .. (2024 update) nothing ever changed!! We had to just move out! This place is trash .
Jason, please contact our office directly at your next convenience. We are concerned to hear about this and we would like to learn more about your experience. The comfort and peace of mind of our residents are highly important to us, so we want to better understand what happened and improve the way we serve. We hope to speak with you soon.
Negative experience: Wedgewood Village is trash I can’t wait for my lease to end every time I put in a work order a few weeks later I get a text or email telling me that my work order is complete when the work was never done the management is horrible no one ever answers the phone so I have to leave my job to come to the office because by the time I have to be at work the office is closed and when I get off the office is closed and I have went to the office a few time on a Saturday they are supposed to be open and they are not On Monday December 11, 2023 my apartment flooded because of the hot water tank and my porch light is out I’m a single woman and when I walk to my door it’s so dark I can’t see were to put the key in because it’s so dark the office was very unprofessional i kept calling to find out the next steps and the person I talk to told me that she would find out and give me a call back and she never did so I call back and I kept calling back to find out what was going about my carpet getting clean because by now my apartment has a smell on Friday December 15th 2023. I call the office once again and the office manager assured me that the people were coming out on Friday to clean my carpet they never showed up so once again she lied I’ve had problems breathing and I’ve been coughing because of the bad smell so I had to go out and buy items to get the smell out until the carpet people come to clean my carpets tomorrow December 18, 2023 will be a week by this time I am so frustrated I will be reaching out to News 4 and I will also be contacting my lawyer because no one should have to live like this.
Hi, Patricia. We understand your frustrations regarding this emergency maintenance issue. The vendor was supposed to show up on Friday, but they showed up late and had to reschedule the service to today. When the tank burst, we did have an emergency water extraction team there the same day. They pulled up the carpet padding, set up a dehumidifier, and returned later to do a relay. The property manager and the vendor should be at your unit by the end of the day and if you have any questions or concerns, please do not hesitate to reach out to the office team again. We are always happy to help.
Negative experience: CONTRACTORS BEWARE! This company does not appear to pay contractors in a reasonable timeframe. Don't do any work for them. They told me they pay net 30 when I took the job and so far it's been over 4 months and they continually tell me over email they're waiting on an owners draw, it should come in 2-3 weeks, they started telling us that 3 months ago. We can't get past the receptionist with phone calls and office visits. I filed a lien against the property I performed work at and that didn't help. I will be taking legal action against the property owner soon.
Hi, Paul. We hear your concerns and we encourage you to please contact our office again so that we can give you an update about this. We look forward to talking with you.
Negative experience: Yesterday my mother was moved into an apartment with no refrigerator, DISGUSTING carpets, no working stove, no thermostat on the wall to keep warm, no handles on the shower/tub to bathe, a missing window that boarded up, holes in the walls and blood on the bathroom mirror!!! The apartment next to her is in perfect condition but the office lady is so rude and snooty and apparently doesn’t know how to run an apartment complex said “no she’s getting the one she’s in!” When the maintenance man told the office manager Mackenzie that she needed to move my mother to the finished apartment. This issue needs to be corrected today before I contact my lawyer.
Hi, Taylor! We have worked closely with your mother to resolve any confusion and ensure she's enjoying the comfortable living experience she deserves. We did allow her to move in early before the apartment was ready and when we discussed this, she said she was fine with the condition of the apartment for the time being. The property manager checked in with her the day after move-in and provided her with a gift basket since this is not how move-ins are usually conducted in our community. Our team also offered her the apartment next door, but she preferred the original unit. As we understand it, these concerns have been resolved, but if your mother has run into any other problems or has any questions, please have her contact the onsite office at her convenience. Our team is always happy to help and we look forward to providing her with a high-quality experience. Thank you very much.
Negative experience: I live in the Tuscany village been there for about 1 n a half years now... And the whole complex is run down I have work orders in that don't completed for months now... I went all summer with no a/c, a hole in my bedroom ceiling for at least 6 months so everytime it rains it's puddles on my floor creating a bigger hole, my dishwasher hasn't worked since I moved in, my breaker box is shot no garbage disposal, the list goes on. And as many times as I been to the office to communicate the issues because they push work orders as complete knowing they did not send any one out not to mention I have caught 8 mice myself which is disgusting I have kids that have to live in these conditions it has been very stressful... I even had to stay in hotels because it was to hot or jus because of the smell because drains not draining my 2nf bathroom is completely out of use... But the reason I am writing is because the lady in the front office (very rude and unprofessional )which has only been there for a few months because nobody stays long enough that supposedly works there.. but she verbally ND physically assaulted me by slamming the door on me as I was half way out the door causing injury to my foot. I had to call the police because nobody should be treated the way this lady treated me... Just for coming in and speaking on the running issues in my unit!! I have put in my 30 day notice and haven't heard from the corporate office which I called a few times regarding this harassment and assault!!
We're so sorry your experience at one of our communities hasn't yet reflected our five-star standard, Jakayla. We'd love nothing more than to improve your impression of our community and leasing team, and we encourage you to contact our office directly so we can better address your concerns. Thank you.
Negative experience: For the past year and a half I've lived at Riverwalk apartments and have put in maintenance request some get done some others don't get done like my stairs. With in the time frame my MS has increased it's hard for me. To get up and down the stairs that are metal stairs from a construction site. They are not straight and they make sound stepping on them. Like today bug man suppose to spray he didn't show up to spray but did other ppls apartments.. im happy that i have only a few months left to be here. Than I'm moving out of Wichita Kansas.
Penny, we are disappointed to hear this has been your experience in one of our communities. We would like to look into your situation more closely so that we can work with you to improve your experience. Please get in touch with our team directly when you can. Thank you.
Negative experience: Company is very deceiving and not trust worthy. Do not go to any property they manage.
Alana, please contact our office directly at your earliest convenience. Our team would like to learn more about your experience so that we can help address any questions or concerns you may have. We are dedicated to providing friendly and attentive service, so we hope to speak with you soon. Thank you.
Negative experience: 2 weeks and still no mailbox key. 2 voicemails left and no return calls. No big issues with unit but I need access to my mail.
This is concerning to hear and we encourage you to please contact our office directly. We would like to look into your situation to see what happened and we look forward to helping you get your mailbox key as soon as possible. Thank you.
Negative experience: This is like living in the gates of hell. Do not rent from these people. I have moved here in May of 2023 , and I can say for maybe 2 weeks I've had working AC. They said that a 100° apartment is not an emergency. And take weeks at a time to fix my dog has been to the vet 3 times for overheat and I missed work because of the heat. I've had so much inconvenience. And then they had the nerve to try to evict me. I had to buy a window unit. I tried to get reimbursed . My air is broken right now and they will not fix it I have Paid off pay my back rent, and they wanna charge me almost 1000 to live here and I caught 3 mice already I pay for pest control they never come when I've reported problems with mice and ants too. Not only that they are scammers I changed my move in date so they made Me sign a second lease For the same unit for $200 more. Couldn't explain to me why it went up $200. And now they are charging me the second lease when in all reality I think. Only have to pay what is on the first lease TOTAL RIP OFF THIS IS MY WELCOME TO TULSA!!!
Kay, we would greatly appreciate getting to work with you more closely regarding these maintenance and pest issues. The comfort and peace of mind of our valued residents are highly important to us, so we are disappointed to hear we have fallen below your expectations. Please contact our office directly so that we can help address your concerns as soon as possible. Thank you.
Negative experience: I've tried calling the main office in Tulsa several times and have NEVER received a call back. I'm at Putnam Green in OKC. You can find me on their newest review. Mold and no AC and always shutting off the water. This place is a joke and it's affecting my health. I haven't had ac for 6 days and it has caused a shingles rash. I'm only 36. Edit: 8/18/2023 --- 19 days no ac. The property manager allegedly quit today. I've been on hold with Putnam Green for 30 minutes now. I called them 40+ times yesterday. I just need someone to fix my ac. I don't feel like I'm asking too much.
Jessica, please contact our office directly at (918) 271-5111. We're disappointed to hear this has been your experience and we want to work with you to help resolve these ongoing A/C issues as soon as possible. We look forward to speaking with you soon. Thank you.
Negative experience: UPDATE: Extremely unprofessional, hateful & rude staff!! No integrity or follow through. Constant turn over of office staff results in documentation often being "lost". I highly recommend renting elsewhere if at all possible. If you are considering moving to one of Vesta's properties, seriously reconsider. Management does not do what they say they are going to when they say they are going to do it. No preventative measures are taken to maintain their properties in good order. Any repairs are done by staff maintenance men rather than licensed contractors with poor results. Valid concerns are not taken seriously or are ignored. Safety is not a priority. Cars are broken into often or stolen. Security gates not working 99% of the time. Lack of integrity would be the best way to summarize this company.
Theresa, we are disappointed to hear you feel this way as we have done our best to work with you to address your maintenance concerns. Our team has come to your apartment to help resolve your issues as soon as possible. We always encourage our valued residents to reach out to our onsite team whenever they notice any problem areas around any of our communities. If you are still experiencing issues, we again invite you to please contact our corporate office directly at (918) 271-5111. Thank you.
Negative experience: If you are considering renting from a property owned by Vesta Realty... DON'T. I could list many, many reasons. Instead, just know they have no interest in maintaining their properties. As long as people are moving in and paying them, that is all they care about. I don't say this lightly. My opinion comes from years of experience dealing with them since they purchased our property. I've gone through two previous owners and never had anywhere close to the problems I have now. It is really sad because our property used to be really nice but has turned into a dump. They can't hold employees because nobody wants to work here. Maintenance can't purchase needed items for repairs because corporate won't give them the money. It is just terrible. I have had to pay people to fix things in my apartment out of my own pocket after years of being ignored. I have purchased several items out of frustration because I'm told they can't afford a simple $20 item. I have repeatedly told them about one concerning issue that is just waiting for them to be sued and they don't care. Someone is going to get hurt and they just don't care. The front of the maintenance shop looks like a junkyard at all times. Trash, broken appliances, spilled paint, equipment, etc. They take no pride in keeping the property looking nice. They lay vents on stone accents to spray paint them white. They don't care that it's leaving behind permanent paint. Little by little these things add up. This isn't even covering the major things like stairwells falling apart, patio ceilings caving in, etc. When you complain to the office, they just look at you and say okay and never do anything about it. They're probably so fed up with hearing complaints that they have completely checked out. Please trust these reviews. You will really regret renting a property from them.
Hello. We are sad to hear this has been your experience, but we appreciate you taking the time to share this detailed feedback with us. The comfort and convenience of our residents are highly important to us, so please contact our office directly and let us know which community you're in. We would like to learn more about these ongoing maintenance issues and problem areas so that we can work with you to help address them as quickly and as thoroughly as possible. Thank you and we hope to speak with you soon.
Negative experience: My situation is pretty close to the other mold review on here left by Dora Grimmett. Apartment flooded and maintenance didn’t care to fix the issue. I had standing water on my floor for 3 weeks. leaving a lot of damage to my apartment flooring and walls. And mold of course! I also didn’t pay July rent and I am now being evicted. I also got the health dept. to inspect it and a doctors note because the mold is really bothering my infant health wise. The damage has made it not livable. The mold and mildew smell in my apartment is awful! Why would I continue to pay rent on a unit in this condition? Especially when I didn’t cause the damage! I don’t know if Vesta really knows the people running their properties but poor management and poor maintenance seems to be a common occurrence with them!
We are dismayed to hear this was your experience, Heather, and we encourage you to please contact our office directly when you can. Our team would like to look into your situation more closely so that we can work together to come to a resolution regarding the ongoing maintenance issues and the condition of your unit. We always encourage our valued residents to reach out to our teams so that we can address them, so we hope to speak with you soon. Thank you.
Negative experience: Update: still the same old. Avoid Vesta like the plague. I've reached out to corporate repeatedly a number of times at this point, and after promises by rep on the phone, never got a response back. My apartment complex has also experienced a huge amount of manager turnover, never a good sign.
Zen, Thank you for taking the time to share your feedback regarding your experiences with our corporate team and the management turnover at your apartment complex. We acknowledge that stability and continuity are vital for maintaining a positive living environment, and we are actively working on implementing measures to improve the situation. Our goal is to ensure that our residents have a consistent and reliable point of contact for all their needs. We would like to make things right and restore your confidence in our services. If there is anything specific you would like to discuss or any outstanding issues that need attention, please feel free to reach out to our corporate team directly at [email protected]
We assure you that your concerns will be addressed promptly and with the utmost attention. Thank you again for bringing these matters to our attention. We value you as a resident and will do everything we can to improve your experience moving forward.
Negative experience: I moved to a property owned by Vesta Realty called 23 East Apartments in Jan 2022. Upon moving in I had discovered the AC unit was leaking. I notified the property they fixed the AC leak, or so I had thought. Fast forward to May of 2023 I come back from out of town to find mold visibly growing on the surface of my wall in my master bedroom and a lake in between my kitchen and living area. As well as my laundry area flooded causing water damage to the ceiling, the ac cover, the flooring, and the walls. The dishwasher also failed to drain also causing the whole interior of the dishwasher to mold and smell like mildew including the dishes inside. I notified the property. They fixed the AC leak again, but did not remove or treat the mold growing on and within the drywall. They never replaced the cover to the AC unit leaving a hole in my ceiling exposing the entire AC unit. The wall is physically deteriorating from the water damage that has now developed into mold. I called the health department in June due to the mold not being resolved. The health department verified the water damage as well as the mold and stated the panels need replaced due to the water damage compromising the integrity of the wall structure. The property had 10 days after the health department served them a letter stating the panels effected needed replaced. It’s been 3 weeks. So I had to eat, sleep, and live in a moldy apartment with asthma and allergies. I’ve been advised to go get tested for mold toxicity/poisoning since the mold had to have been physically growing since before I left town in May. Making the time unknown as to how long this issue had been happening if it was happening upon my arrival in Jan of 2022. After the health department the property still had not done anything to resolve the issue. In fact, I spoke with the landlord Maria and she stated they are not going to replace the panels nor did they have money to even replace the cover to the AC unit. The landlord herself, stated the property didn’t have money to fix it. Which I’m assuming is why they are also not replacing the panels. She stated they’re going to treat the mold and paint over it. Leaving it for the next resident to deal with and better yet she’s going to stick me with the damages due to the water damage and mold because they cannot afford to fix it. So I’m waiting to see if my outstanding balance is an amount enough to cover the panels needing replaced. It is now July and I’ve been evicted for withholding payment for a moldy apartment. The apartment still has mold growing, there’s still a hole in the ceiling and they have no ambition to resolve the issue even though it effects the health of their residents. 0/10 would not recommend moving to this property. They’re overpriced for such a cheaply fixed facility, they’re unaccountable, unprofessional, and not even worth $1050 for a moldy, water damaged, apartment.
Negative experience: Vesta Realty do not hold their staff accountable. Communication requests are ignored, emails are ignored intentionally. No matter how much I tried to communicate when resolvable matters arises, I was ignored and disrespected by on-site property managers (I have video and recording proof of each communication) and all calls are recorded on my phone. Waterford Apartments is a great place to live but I strongly recommend that Vesta Realty send out surveys to their tenants in regards to how they feel about the communication style with their property manager and they might be surprised.
Negative experience: Worse company ever. Owner gets rich at the cost of the low income hard working people. They’ll screw you over n never answer when confronted. They believe they are above the law and tenants have no right. Make sure you keep proof of everything. Please file a complaint with the bbb.
Negative experience: Do not rent from these people! Their application fees range from $140 to $200 and they are neither timely nor courteous. You would think a $100 administration fee on top of your application fee would include them answering their phones but it took weeks for someone to contact me about my application. The property I applied for is covered in garbage, the reviews are frightening, and no one seemed to be able to answer my questions or concerns. Apparently, Vesta Realty has recently acquired dozens of low-income properties and have begun mismanaging them and taking advantage of their tenants. Do not let these people scam you. They are modern-day slumlords.
Negative experience: I Lived in Putnum Green Apartments in Oklahoma City and after moving from this propert was sent to collections a year later after providing them with proof of invalid debt they decided to quit responding and continue to try to collect an invalid debt in which theres no proof being provided for what they are trying to collect for. all rent and utilities were paid in full and intent to vacate was given and keys returned i dont suggest working with this company if higher ups cant effectivy communicate with residents when trying to find a solution. ive had multiple issues with the property while living there and always had a problem with getting things taken care of very dissapointed.
Negative experience: Vesta realty is a scam. Do not put any money into this company whatsoever. I live at their property in Oklahoma City & the number associated with Wedgewood as well as vesta themselves NEVER pick up. Please save your time, health, as well as mental sanity and do not move here. It is a scam and it is a waste. I had a brain tumor removal surgery in 2020 and extreme heat increase seizures and the office nor company has cared enough to get my AC fixed in over a month. I’ve had to go to the ER twice now because of it and they still won’t fix the AC nor offer me compensation. Vesta reality and Wedgewood does not care about your well-being. Do not move here whatsoever. The office staff seems very nice but they do not follow through with your requests. I’ve been constantly told someone’s on the property to fix the issue and they never come to my apartment. I also have a toddler who is being affected by this. They will say they care but they do not. Please do not move here.
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