Epic Property Management

Fantastic experience: Absolutely love it here. Going in my 4th year. The cleaning, maintenance, and all around well being of the residents is great. Thank You!

Fantastic experience: The staff at Epic/Windchase properties is always positive, friendly and professional.

Fantastic experience: I currently live at Broadway46. I have a spacious 1 bedroom apartment. Many upgrades. I enjoy living & working On The Country Club Plaza. Contact Property Manager to set up a showing.

Fantastic experience: My stay here as consisted of about 2-3 years, i have moved units three times and it has been a pleasant experience every single move every single different unit

Fantastic experience: Amazing place to live, was recommended to move here by two previous tenants. Maintenance is always quick to solve any issues. Quiet and nice place.

Fantastic experience: Maintenance repaired the sink quickly and are all friendly and helpful.

Fantastic experience: My experience at Windchase has been exceptional. The staff exhibited remarkable professionalism and assistance throughout the entire process. I was fortunate to discover the ideal residence that perfectly suited my needs. I extend my sincere gratitude to Mayra and the entire team at Epic Property.

Fantastic experience: I have no complaints when I have a maintenance request they are responded to expediently.

Fantastic experience: Best PM company in topeka by far.... planning on staying with them till its house buying time 10/10 would recommend

Fantastic experience: Very decent property. Thumbs up. Thanks Epic for keeping up with the units.

Positive experience: Best maintenance man I have ever encountered would go five stars except for one of the property managers they called me into a basement apartment

Fantastic experience: I love living at Mitchell Park Plaza. In my experience, maintenance is always prompt, I love the location, safety has never been an issue, and I've never had a cooler apartment. Last summer, I had an issue with humidity that I didn't report because I took care of it myself, but if it happens again I will. I hope rent remains affordable because I never want to move.

Fantastic experience: Mai.temamce repairs are done in a timely fashion. The managers are nice and professional. They work with you if emergencies come up. The apartments are nice and clean. Bug free. And the treat every 3 months. All in all I'd give them a 10 if that were an actual rating

Fantastic experience: I have lived at Windchase for just over one year now and I have had nothing put positive experiences. Not only am I happy with my apartment, but the property manager and all of the maintenance staff are so nice and respectful and so helpful. I have never encountered a problem that wasn’t handled quickly and respectfully. It is perfectly located near I470, Washburn, and Downtown.

Fantastic experience: We are on our 3rd lease with this company. Our property managers have been amazing. I have recommended Epic to 2 of my children who currently rent from them as well!! Very easy to work with and super fast approval.

Fantastic experience: Great place to live and super clean

Fantastic experience: Jala Viranda provided exceptional service with helping me rent an apartment, providing answers to all my questions and always responded promptly via text.The apartment itself was very clean and easy to move into, neighborhood is quiet as also. I would definitely refer any of my friends and family to Jala for their apartment needs.

Fantastic experience: Very friendly! New renovation is great!

Fantastic experience: Definitely recommend renting with Epic! I stayed at their Broadway apartments for 1 year and never had a single issue with management. The apartment was very nice, and any time there was an issue (rare) they resolved it quickly every time. No complaints!

Fantastic experience: The Epic team always goes above and beyond for the tenants & addresses issues right away. The units are always clean & well taken care of. Super nice & welcoming staff!

Fantastic experience: The property managers here are fantastic! They’re quick to respond to tenants and vendors when maintenance issues come up, and they always handle things in a friendly and professional manner. Great team to work with!

Fantastic experience: I honestly couldn't be more happy about my dealings with staff an maintenance! Very professional, and fast to accommodate. Thank you Epic!

Fantastic experience: Amazing customer service. They are always there for me when I need them

Fantastic experience: Great customer service! Definitely recommend

Fantastic experience: Zero complaints.

Fantastic experience: The managers are friendly and helpful to get you moved in. They listen and work with you on payment plans too.

Fantastic experience: Staff is always helpful. Great company to work with. If you are looking for a place to rent in Stjoe or KC contact Epic Property Management!!

Fantastic experience: The best experience I’ve felt with a management company! So friendly and professional!

Fantastic experience: Easy to work with.

Fantastic experience: Works very well with tenants and keeps everything nice. The property manger was real nice and very helpful.

Fantastic experience: Love living with Epic! Maintenance always helps me as soon as I put in a request.

Fantastic experience: Management provides professional and courteous customer service. Any maintenance issues are repaired in a timely manner. I highly recommend Epic for residential needs.

Fantastic experience: Epic Property Management is great. Fast service response when needed and wonderful compassionate people within the company. Thanks Epic..

Fantastic experience: I just recently rented a apartment from Epic property management and my leasing agent Liz went above and beyond. The cleaning crew did an awesome job an delivered me a spotless and good smelling apartment. Im really impressed and like my new place. I would definitely recommend Epic property management.

Positive experience: The rent price isn't a set rate expect another 100$ of fees on average. They like to give u bare minimum notices and have no problem kicking people out. Broke a couple laws that I've seen but nothing serious (such as no notice, or going thru drawers during an inspection, legally can't be looking through your stuff especially when ur not home even with a notice. And Everytime the property manager changes they should notify the tenants, which they don't)

Fantastic experience: These apartments are great. They are modern and up to date.. Conveniently located. Low utilities. Security doors. My son and I are happy to be living here.

Positive experience: Goof

Fantastic experience: Maintenance has awesome, the fix things on a timely manner except when other technicians are needed! Always friendly and takes care of cleaning up after themselves!

Fantastic experience: Regarding my two previous maintenance requests . I'm most pleased & appreciative to the maintenance team for handling the issues I was having both with cooling & heating unit and with the refrigerator door not opening & closing properly. I've had no issues with either since the repair work. The issues were resolved I completely & in a timely manner. Both gentlemen who were assigned to the repair work were professional, courteous & treated me with dignity & respect. Many, many thanks to the entire Epic maintenance team. Kindly, Charles Turner

Fantastic experience: It was a quick and efficient job, a quiet and peaceful place.

Fantastic experience: Clean apartments, as advertised. Courteous and knowledgeable staff

Fantastic experience: Very fast and friendly. Great work

Fantastic experience: Highly recommend renting from EPIC! The people are great and always easy to work with!

Fantastic experience: Very nice people!!

Fantastic experience: Sophia is outstanding to work with!

Fantastic experience: Maintenance is knowledgeable, trustworthy, and can usually get the job done asap. Haven't had any major issues while renting from EPIC for 3 years! Bonus that you can walk into their office locations and talk with a friendly face!

Fantastic experience: The staff works super hard to make sure every tenant is taken care of! Properties are nice and decent and really affordable for the times! Wonderful company to rent with! Highly recommend!

Fantastic experience: Epic has always done a great job managing my properties. From an owner perspective, they have been excellent.

Fantastic experience: I would recommend them very nice

Negative experience: There aren't enough bad words in the dictionary to be able to describe my interaction with Ruby, during a family tragedy. She is the absolute worst, and has only proven that she will do anything she can to take advantage of a terrible situation. This company will steal you blind and smile while they are doing it. Don't even get me started on the pest situation within the home, and the mold in the air vents. DO NOT RENT FROM THIS COMPANY...TOTAL WASTE OF YOUR HARD EARNED MONEY!!!

Negative experience: Shady business. The property manager gave us false hope, claiming she would hold the house for us for a few days while we applied. We were charged $35 per application and she rented out the house to someone else before even processing our applications. She didn’t have the decency to call or text us to inform us the property we were applying for was already gone. Makes me wonder where my money went

Negative experience: Epic is or should I say was terrible when I lived there. Trash was terrible, for the locked building I was in it somehow was never locked. Creepy people always knocking on my window wanting something. It rained inside my apartment. Mold etc. Be very careful

Fantastic experience: Desperately needed a new home. And called they were so understanding with our pets and what we was looking for. Found a great 3 bedroom with a big fenced in back yard perfect for my boys to run. And plenty of space for my family. Ruby at Epic is beyond amazing and was with me every step of the way! Thank you so much Ruby for giving us our dream home!

Negative experience: Rebekah is a control freak and goes overboard about everything

Negative experience: Apartment wasn't clean when I moved in and AC doesn't work. Didn't fix it after I complained either.

Fantastic experience: Rebeka has been a major help keeping us in the loop and helping when our rent was behind!

Fantastic experience: Great place to live, extremely professional and communicate really well. Thank you epic property

Fantastic experience: I highly recommend renting from here. It’s been one of my favorite apartments this far, the staff is very nice and helpful. Maintenance always works fast as well, I’ve never had an issue here!

Positive experience: I live at the Manhattan KS location. Everyone is always very nice, helpful and understanding. Whenever I submit a maintenance request it’s handled as soon as possible. As a college student, I needed an affordable yet nice place to live. I’m glad I found these apartments and even referred a friend.

Fantastic experience: Epic Property Management and Riley have been amazing and super easy to work with!!!

Positive experience: the staff in the office are very nice, very understanding & are very flexible. i love it.

Fantastic experience: Been a great place to live, and have been extremely understanding throughout out my time living at Harrison st Apartments! Highly recommend!

Fantastic experience: My apartment was immaculate upon move in ! The staff is very friendly and bubbly ! I love how they worked with during a difficult time before I even moved in ! They were very patient and understanding! I recommended epic to anybody that is in the search for their next apt/home

Negative experience: There the worse place to live the management has went to Hell and a Handcart Since Riley has taken over the Topeka office... The property is not kept up like it should be. They don't treat there veterans well. At all and they rent to anyone

Negative experience: Terrible company, rented for 3 years after they took over management, didn't return deposit even though I cleaned apt well, then tried to charge me thousands For cleaning.

Fantastic experience: Easy move-in. Tanner was pretty helpful and responsive.

Fantastic experience: Very clean new apartment very timely application process as well as updates. They make the move in process easy!

Negative experience: They lied from the time I put a deposit to hold the place whether to move in or not I was told 30 days but the real-estate agent lied and said they gave me 72 hrs to decide if I wanted to move in or not and was going to keep my deposit and then the 1 hotel heat and air system in the apartment ran up my first month's bill $581 and 2nd month was 300$ because they unprofessionally made this old house into 2 apartments to make more money instead of spending money on keeping the tenants and making this place energy-efficient instead they unprofessionally built walls that are crumbling as i write this review so stay far away from this company cause they will lie and steal your money while you get railroaded by the electric company cause of slumlords not updating the property up to code

Negative experience: HORRIBLE DO NOT MOVE IN HERE. They WILL NOT respond to resident complaints, deal with residents assaulting or destroying others’ property but they’re right there ready to fine you for having a guest stay over. SCREW THIS PLACE DO NOT EVER RENT HERE!!!!

Fantastic experience: This is my first time ever on my own. Epic has been absolutely wonderful to me. Move in was super easy. I've only needed maintenance once in 6 months and it was taken care of next day. Sure the house is old but that's the way I like it :) Thank you Rebecca (I think it is) for giving me a chance.

Fantastic experience: I have lived at Evergreen apartments for almost five years. Ever since Epic Property Management took over, it has been a good experience. I am a happy tenant and plan to continue living at Evergreen.

Negative experience: Do not rent from them they will lie straight to your face, never fulfill maintenance request and if they do finally get out to you,it will be done wrong. They will break into your home when you're not home and just say "oh sorry we came to the wrong address." Then after several years of living there. They are going to rob you of your deposit and several hundred extra dollars for defect created by their maintenance or poor organization by not having move in check off sheets. They are very deceitful and will wrong you in everyday you could think off. They are on the eucalyptus or Lou McGinnis standard of operating procedures. Absolutely slumlords. I lived with mold, leaky windows and filthy dirty hallways, entry ways, laundry room, parking lot and yard for years. They are trouble.

Fantastic experience: my property manager Rebeka has been wonderful! Always looking to help and she is so kind. Trent the maintenence guy does a great job and is quick to solve your problems

Fantastic experience: Very nice and helpful. Great to work with!

Negative experience: I have been in this apartment for 2 years we rented here because at one time it was the best place to be in St Joseph but since Epic took over it has gotten so much worse bugs drug addicts I pay extra for gated parking but the gate is broke more than half the time trash chutes full to the top and I live on 4th floor recently we had a shooter in here and came in my apartment while I was home if if hadn't been for my dog I'm not sure what would have happened

Negative experience: They are very misleading. They make you think you’ve got a Chance so that you will pay to apply and then just deny you and let you be out more money

Positive experience: Needs better communication

Negative experience: Do not rent from this company!!! They are in charge of my apartment complex. They have left us without an elevator since 9/8. I recently had surgery and can not raise my heart rate. I have to take it slow while climbing 5 floors of stairs. There is also handicapped residents who haven’t been able to leave their apartments since 9/8. I have reached out to the Topeka and St. Joseph’s locations. Asking for compensation or for the elevator to be fixed. They told me on 9/11 they would call me back. I have yet to receive a phone call and the elevator is still not fixed like they promised 9/13. They said they “found another issue” in a text at 3:04pm 9/13

Negative experience: Worst apartment complex to live

Fantastic experience: Great company who communicates well with tenants apartments are wonderful I love the place I am in currently. Staff is amazing and works with tenants with anything that is needed would recommend epic to others definitely.

Fantastic experience: I just moved into the apartments in Manhattan. I have got to say this has been the best experience I have ever had moving into a rental. Any questions and concerns are answered right away by Riley. She is very understanding and easy to talk to. She goes above and beyond what I expected. They keep up on the property as well. Lawn looks nice and laundry room is always clean. My apartment was spotless upon move in as well. And they accept restricted breeds as well. I had a VERY difficult time finding a place for my Staffy so I was really happy when they said my dog was welcome.

Negative experience: They wanted a $300 fee that went towards NOTHING. Just $300 to approve the lease. SCAM ARTIST!!

Negative experience: Won't fix ac on the weekend.

Fantastic experience: I've rented from them for almost 2 years and they r all just so nice and helpful. Won't rent anywhere else.

Fantastic experience: I have a quite, newly renovated Lovely reasonably priced apartment! I appreciate the background cheeks for the likely hood of safety. They have a Prompt and efficient maintenance staff as well as Dedicated & polite management. On cite pool & laundry also close to grocery store, food hub & the pharmacy.

Fantastic experience: Epic property management in Manhattan Ks is great. Riley is extremely nice and very understanding. She tries her best to come up with solutions for problems and tries to find answers for questions I have because it's my first apartment I have a decent size 2 bedroom that I pay 575 a month for and I enjoy it the nights are extremely quiet as well.

Positive experience: Riley over here at Evergreen has done amazing at being on top of tenants needs. I would give it five stars just for Riley but the management over at Topeka is hit or miss when they are here. Last landlord never manages the pool and now we can swim in the pool because she keeps up on it.

Fantastic experience: Very friendly staff helped me from the very beginning to end of move in. The apartment building which I moved into was very convenient and very well kept. Iam glad I chose this company they were a true blessing.

Fantastic experience: Hannah and Marissa made my move seemless. Smooth transition from one apartment to another.

Negative experience: Poorly maintained properties that ruin the peace and quiet of good neighbourhoods

Negative experience: DO NOT RENT FROM EPIC!! The worst renting experience I have ever had was with Epic management. After they took ownership of the complex I was renting, all tenants received a 30 day notice to vacate with no explanation. All leases were broken so they could renovate. Ashley, the manager would never answer her phone, turned off voicemail so no one could reach her, and told multiple tenants different move out expectations. Two of my neighbors were told they did not need to clean since the units would be gutted (Picture attached). All appliances were torn out and put to the curb after tenants moved out, yet Epic was taking SECURITY DEPOSITS for not doing deep cleans of all appliances. I also asked Ashley to meet me on site to do a walk through so there was no miscommunication of what was considered “perfect condition.” She arrived without telling me and almost did the walk through without me. The noise of construction was unbearable from the time they took over the building until I left. During the work day, on weekends, after hours. Loud tools and music, constant banging. I cannot stress enough how terrible of a process it was to leave. I hope this helps someone while looking for new apartments.

Negative experience: They made sure they didn't help me!

Negative experience: Be prepared to only be pushed in the move rough central Topeka apartment

Negative experience: Essential Services like heat and gas stopped in mid winter for couple of days and nobody from maintenance or management turn up. They don't respond to your call or emails if you have any emergency maintenance too.

Fantastic experience: Great as I came , friendly customer service very good

Fantastic experience: Have been renting through Epic for 3 years. Nothing but a good experience renting from them. Always promptly fix any problems that may arise in home, fair pricing, and all staff in all departments have been very supportive, professional, and nice. Highly recommend renting from this company

Fantastic experience: This is a very nice management company I take care of their properties they do the right thing very safe very clean very affordable very nice love Epic they're the best keep it up you guys are great thanks again you're the best hip hip hooray

Negative experience: Ashley has to much power and runs Epic like she owns it. Absolutely despicable person. I don’t wish this person working inside the company on anyone. Rent elsewhere. Calls, voicemails and e-mails go unreturned and then she acts like she wasn’t informed. Document what you do. She decides when and how things happen. Hannah, however, was amazing to work with in regards to my brothers needs. If you want to see change you need to notify HCCI in Topeka. It’s how things change in this world. You can’t complain if you don’t follow through.

Negative experience: Worst management ever. I had the unfortunate time over the phone with Clare who then hung up on me, Epic sent me to collections over a bill from 3 years ago and I was never notified about it until now. Epic Management has very poor managing skills. I would never recommend this location to anyone then again the reviews speaks for itself.

Negative experience: DO NOT RENT FROM HERE. I started with Kelly when it was candlestick. I signed the original lease when I moved and haven't signed another lease until they sent me one in November. Kelly is a liar. She knew I was looking to move for over 6 months. She kept my deposit and wanted me to turn in my key ny 9. They don't open until 9am snd was out of office over the weekend and for the holiday. They are not to be trusted.