PURE Property Management of Kansas

Positive experience: We have been renting from a version of this company for 3 years. They have changed their name and policy multiple times. We have had some issues with communication which is further complicated with their call center and third party position. I was contacted from my last review and the operations manager was very helpful and understanding. She was able to find a solution promptly, which I appreciate. To any renters, make sure to read your lease carefully, and ask questions. To pure, all of you rental management companies need to go back to paper leases and actually talking with your tenets. Everyone has different needs and using blanket policies along with less client interaction will inevitably lead to miss-communication, miss-understanding and misplaced anger.

Negative experience: I was super interested as the house is cute & location was perfect... however the walls are covered in splotchy touch ups, stairwell wall full of screws, window upstairs is broken & standing wide open, carpets, jets in the tub, windows & sills filthy. Basement hasn't been swept in years. The lady asked me to leave a 5 star review after she said the place was clean & available now. I'm not suggesting anyone start a new lease or a new chapter in a home they have to clean & put their own money into when that's why it's entrusted to a leasing agency. Poor poor service and very poor standards. She did state "Thank you. We will take a look again, as our contractor did touch up paint and also cleaning. We appreciate your feedback" Beware of NW 53rd & I'm assuming all their rentals as I'm sure they will not fix all these issues if the next person doesn't ask questions or fight for a sanitary home. * I had to call first when the unlock code did not work. The woman absolutely asked for 5 stars after helping me, before I'd viewed the home. The automation is not what I was referring to. AGAIN. Just BEWARE.

Fantastic experience: Jhamer has always been very kind and polite.

Fantastic experience: Needed a part for my heater and they had it fixed within an hour. Great services

Fantastic experience: I haven’t had any issues yet with the new management. They provide quick response, regardless it’s only for a quick faucet change, but they update me with the time with the plumber to come, and they even come earlier than I expected. I thank you for that.

Positive experience: Mary Beth was great at getting my maintenance issues taken care of in a timely manner. She made sure the job was done and I was happy. Thank you Mary Beth

Fantastic experience: Can't wait to move in our new place. It's exactly what we were looking for. Thanks Seth, you were very professional and pleasant. I will recommend PURE to friends and, family.

Fantastic experience: Professional and kindly answered all my questions.

Fantastic experience: Ed did a wonderful job!!! Great mgmt.

Fantastic experience: We transitioned our property we are renting out to PURE Property Management of Kansas after using a smaller management company with only one office. It has only been about 10 days into PURE handling the property, and the service we have received from MB and her team are night and day compared to how we were treated the last few years by the former manager. The house we are renting out is the first house we purchased and we are currently out of state, so we try to keep a little closer watch on things going on with the house, and the communications we have received from them have made us feel that we are more than just a client they are collecting a fee from. We are really happy we found our way to PURE property management and would highly recommend!

Fantastic experience: Rhea was so helpful with my maintenance request. The service was quick and communication was great!

Fantastic experience: Denice was very polite and helped in ever way she could with all my problems I needed help with.

Fantastic experience: I was a bit anxious when Pure took over management of the house we rent, as we'd had some difficulties with the previous company, but they have proven to be pretty solid as far as landlords/management companies go. My main contact with their office is Laura Aragon, and she has gone above and beyond to provide communication and assistance to us even through some stressful and complicated situations that have come up. If she moves on before we do, we will dearly miss her compassion and effort. I am not a fan of landlords overall for personal reasons, but you could do much worse than renting from Pure, and thanks to Laura's assistance I do feel like we've been heard and treated fairly.

Fantastic experience: Roxee with the maintenance department has been SOO helpful with my recent maintenance requests. She got me help within a reasonable time and followed up with me on several occasions to make sure everything was taken care of!

Fantastic experience: Shout out to PURE Property Management for making our move as seamless as possible. We are so excited to be in our new house. The whole process was simple and Tara was very helpful with any questions we had. We will definitely be recommending you to anyone looking for a rental.

Fantastic experience: Ed has been amazing in both showing our current property and helping us find a new property while moving. He’s very courteous and always smiling. Super happy he helped us every step of the way.

Fantastic experience: We have been very happy with PURE Property Management. We are new back to the rental world and they have made the process very easy and our new home is absolutely amazing. We have also been very happy with the Assistant Property Manager Tara that helped us through the process from start to finish.

Fantastic experience: PURE properties has been amazing thus far and Ed and Laura have been so informative, kind and patient. They respond promptly, answer questions and I’m looking forward to our tenancy with them.

Fantastic experience: Ed was Amazing!!! Friendly, Professional, and Made Sure All of My Questions and Concerns were Taken Care Of. Highly Recommend!

Fantastic experience: The house was fixed up and more beautiful than we imagined! And Ed was fantastic, he was a pleasure to work with and super nice to me and my kids. I think Pure should have him show every one of their properties because he is the absolute best!!!

Fantastic experience: Best property management to work with ever! They are so patient and compassionate. They also respond and communicate quickly. My family and I were struggling to pay rent on time and PURE Property Management worked with us through it especially Tara. She was so sweet and easy to talk to! We are so grateful and appreciative of the fact that we have such an understanding and patient property manager honestly. Not only that, the whole process of viewing the house initially and moving in was very easy and efficient. Out of all of the houses with different property management, PURE was the best. It was to the point where I was only looking at the houses that were under their management until I found the one! I would definitely recommend renting from them 10/10!

Fantastic experience: Honestly I have never dealt with a rental agency that has been so patient, my family has had a rough past 6 months and on several occasions have fell behind and have had to pay rent quite late and each and every time as long as we communicate pure has done everything they could to help us with the time we needed to get back on track. I would suggest pure to anybody after the way they have handled us on our worst months. Also incredibly pleased with Tara the property manager that we have dealt with, she is amazing! Thank you guys for the opportunity to rent through PURE!

Fantastic experience: I have a nice experience with Mary Beth Retke and I would like to recommend PURE Property Management to you guys. Mary is such a nice person and provide supports to my property throughout the time. I will choose PURE because of Mary.

Fantastic experience: We were with another mgmt company that was unresponsive on steroids. Both our properties came up vacant simultaneously and we could not get a response from the company. We switched to Pure and they set everything up, marketed aggressively and had our properties rented in about 3 weeks, flash to bang. They communicate. It’s like, a real company, with a staff, and definite roles. You have a designated account manager and an escalation path. Very nice.

Fantastic experience: Toured a house in Olathe KS, Edd was really helpful and patient with us while we looked around

Fantastic experience: Working with Ed has been easy. He follows through and communicates clearly, which makes the whole process smooth.

Fantastic experience: I want to say this: if you know Ed Lee you have a true friend. He has no limit to making good things happen for his people! Thanks Ed!!

Fantastic experience: Ed Lee has help us so much and been so patient. We thank him for his integrity and commitment!!

Fantastic experience: I called and spoke with Tara about property rentals and she was so helpful and polite with our search!

Fantastic experience: Ed was very pleasant and answered all my questions! Great customer service!

Fantastic experience: Ed was so kind, and he showed up ready to show us the house ! He answered every question we had ! This made my experience so much better !

Fantastic experience: Edward Lee is the best. We couldn’t do the regular schedule time and Ed still made it possible for us. Thank you

Negative experience: Hiring Pure to manage our property was a deeply regrettable decision. While their staff may be friendly, the surface-level courtesy cannot make up for the serious lack of communication, organization, and overall competence. Throughout our time with them, we experienced repeated issues that were never handled properly or in a timely manner. In hindsight, it is clear why they require owners to sign binding annual contracts instead of month-to-month. We hired Pure to ease the burden of property management, but it ended up creating significantly more stress, additional work on our part, and higher costs. I would strongly caution other investors against entrusting their properties to this company.

Fantastic experience: Ed did a great job giving us a tour of the property - very helpful answering any questions or concerns we had!

Fantastic experience: Ed Lee is amazing he was happy to assist me with finding a home. He's very knowledgeable and polite I didn't feel rushed, every tour he gave was pleasant for multiple properties. Laura Aragon was patient and kind in the application and Lease signing process, and I love my new house!

Fantastic experience: Jonathan Toe has been the single most helpful person I’ve ever had the pleasure of calling and receiving calls from. He is always kind and very helpful, with fast response, friendly tone, and always is very understanding and detail oriented. I recently moved into a pure property house in Topeka and there were a few things that I needed maintenance work done on and Jonathan has been with me helping me the whole way, from walking me through adjusting water temperature and getting my garage door working over the phone, to sending people to help me other small issues with the home like fixing a cabinet shelf. Quality of maintenance and ease of communication with your renter is always a concern when moving and pure property and Jonathan Toe have blown my expectations out of the water. Thanks Johnny!

Fantastic experience: I had a great experience with PURE Property Management of Kansas. Jhamer was very professional and helpful when I called to inquire. He took the time to answer all my questions clearly and made the process much easier than I expected. The responsiveness and courtesy shown really stood out, and I appreciate the level of service provided. Highly recommend!

Negative experience: We’ve lived in a Pure Property for about 2 years and have had a terrible experience. Constant issues with the property and they almost never answer our phone calls. Issues are rarely resolved in a timely manner if at all.

Positive experience: I have been pleasantly surprised in my experience of working with PURE Property Management. Mary Beth seems to be doing a great job keeping the balance perfect for the business to run smoothly. Her and her staff have been on top of assisting me through the process of moving. She made getting an application on file easier than I thought it could be. I have had all my questions answered within 24 hours of contacting them. Every phone call that I have made to them has been returned within the day and each of them that I have been in contact with has been very helpful and understanding. I think most people these days expect far too much and don't stop to think about the fact that even owners or managers are restricted by the number of hours in a day. Anybody on the planet can only do so much at one time and I think that Mary Beth and her crew here in Topeka are doing a very good job. I am excited to continue my journey as a tenant with them by my side. I can't wait to see how well they balance all the other tasks expected of them as property managers. Thank you for your assistance this far in the process I look forward to learning more about your abilities as a business. It has been a relief to learn that one person can be capable of balancing professionalism with an understanding of what others may be going through.

Fantastic experience: my personal experiences with pure property specifically mary beth have been nothing but courteous and respectful especially in our difficult situation, highly recommend.

Fantastic experience: We unfortunately are one of the families with the timberlee shuttering but I'll tell you, Mary Beth and her entire team have been nothing but helpful and understanding of this difficult situation and frankly I wouldn't want anyone else on our side. If there was a few more stars I'd definitely shade them in as well. Me and my family thank them all from the bottom of our hearts..GO PURE!!

Fantastic experience: Jonathan Toe did a great job resolving my issue quick and efficiently!

Fantastic experience: Johnathan Toe. Was very helpful and professional. The plumbers who came to fix the shower water leak, were nice and did a great job. Shower is working fine now.

Fantastic experience: I contacted the Pure management company for an issue in the house and Jonathan Toe was prompt helping resolve the issue. Great customer service!

Fantastic experience: Given all of the challenges and opaqueness in trying to contact a property management company these days, I had pretty low expectations for customer service. I was delighted with the excellent customer service, thorough knowledge, friendly demeanor, and professionalism of Ed in the Topeka, Kansas office at Pure. This is one of the best customer experiences I have had this year.

Negative experience: I had a showing for a house in Lee Summit. My agent never showed up for the appointment, even though the office called him multiple times and his response was he never approved the showing. I ended up be able to open the key box, and looking at the house. When I walked in, there was a dead bat. The house was outdated and had old electrical, the light at the front door was hanging down. they had just painted the house, but it needed a lot of work before they try to rent it to anyone

Fantastic experience: The representative John Morante was helpful in sending me the link for the application and answered my questions about the house I viewed

Fantastic experience: Jonathan Toe was very polite, informative, and quick to figure out, and fix, our problem with our brand new water heater. We were expected a longer wait time but with his help we were able to get it fixed a couple days sooner! He did a great job and we’re very appreciative. Thank you!

Fantastic experience: I am a property owner that has using pure property for many years. They keep my properties leased at a fair price. They also take great care of the tenants while keeping the investors best interest in mind. Mary Beth is super woman

Fantastic experience: Mary Beth has been great to work with. She has been very professional, kind, helpful and very responsive when working through difficult situations. Pure Property in Topeka is lucky to have her!

Negative experience: If you planned on renting from pure don’t do it, our house came ran down and they claim “the owners spent a lot of money to fix it up” the closet doors have never been on their track only 1/3 bedroom doors functions properly. If you want your air conditioner fixed they have to come and “randomly” inspect your whole house before they even take a glance at the genuine problem. Marybeth the property manager is very condescending and passive aggressive while in YOUR house. (Also don’t use incense because they’re “allergic”) My lease stated that the landlord would replace my air filters every 90 days and they have made me buy the air filters and said it was my fault. Seriously I would look for a spot under a bridge before I came back to pure for a house.

Fantastic experience: Very satisfied with the customer service. My experience was with Anne, very sweet and patient with each client. Thank you.

Fantastic experience: Ed was awesome!! Great experience with the viewings my wife and I had today, Ed was very helpful and very thorough in regards to any questions we had. Once again, great experience.

Fantastic experience: Ed was our leasing agent for our properties we were interested in and he was awesome! We didn't end up liking the first property (just wasn't for us and didn't feel like home) so he took it upon himself to offer other properties that he thought we might like and went out of his way to show us them. Definitely an amazing experience!

Fantastic experience: Following my relocation from Joplin to Lawrence a couple of months ago, I have experienced significant difficulties with my apartment complex. Regrettably, a recent visit failed to yield meaningful results, prompting my family to pursue an additional opinion. During my visit to Stephen’s Rental Properties in Lawrence, a friendly lady recommended a company that proved ineffective and unprofessional. With all alternatives exhausted, my family necessitated a second opinion. The health of our three-year-old son was a primary concern. Mr. Pete Johnson provided exceptional assistance upon his arrival, offering valuable insights that greatly aided our understanding of the situation. My family and I are thankful. I highly recommend Pure Maintenance. Thank you Mr. Pete Johnson for all of your help.

Fantastic experience: Jonathan Toe was incredibly kind following up on my AC repair. The repair was handled very quickly and he did an excellent job. I am so very grateful! :)

Fantastic experience: I love my new place, thanks to Pure Property Management for assigning “heavy hitters” on my application. Big Upz!! to Alexis, Ted, Laura and Milca.you all !

Fantastic experience: Working with Seth at PURE Management Company was an absolute pleasure! From start to finish, Seth made the application process incredibly smooth and stress-free. Thanks to Seth, I just signed the lease on a beautiful home, and I couldn't be happier. Highly recommend working with PURE Management Company.

Fantastic experience: It has been a pleasure working with the Kansas office. Mary Beth was very responsive, all smiles and on top of everything. Very easy to talk to. I'm delighted to be working with everyone and be part of this office. :)

Fantastic experience: Seth was great and helped us so much! She was patient and kind and worked with us to get everything submitted successfully.

Fantastic experience: The customer service representative who assisted me was over the top accommodating. She returned phone calls promptly. She made sure to contact me as a back up for my friend who could not get to her phone. She was extremely nice and professional. I would highly recommend PURE Property Management for anyone in the market to rent. Thank you so much, Seth, for making the application process go so smoothly.

Fantastic experience: As an out of state owner-investor, I can say that the service, communication, availability, and reporting that Pure provides is top notch. I would not hesitate to work with them again.

Fantastic experience: Frank was very responsive and helpful when I inquired about property information. He answered all my questions and gave me many options.

Fantastic experience: I received a prompt response when I inquired about adding an emotional support animal to my home. Seth immediately sent me the link so I could fill out the profiles and get quicker approval for my request.

Negative experience: I had no heat for an entire year. Squatters throughout building and parked on lawn! Building was condemned by the city, then burnt down because management refused to remove squatters!

Fantastic experience: I got connected with Seth almost immediately who was very polite and informative, all my questions were answered and Seth helped me move forward very professionally.

Fantastic experience: My name is jariko I put in an application for a property rental I was helped by Seth very professional definitely was a big help and was very patient while I figured out how to get what was needed. Would definitely recommend Pure property rentals

Fantastic experience: I applied for a house today with PURE and they have all been extremely helpful Alexis is pretty awesome she always knew who I could talk to answer my questions about my application.Seth got back with me within an hour of summiting my family's applications and really gave an answer to every question I asked. I truly appreciate all of the people that work here and have helped me and my family find a place to live. 5 OUT OF 5!

Fantastic experience: Seth was amazing! Helped walk me through the application process, excited to continue working with her through this process.

Positive experience: There is a lot of back and forth. They did end up replacing our mailbox. Just seems like there's a lot of hoops to jump through before anything gets completed. This took 8 days to repair/replace a mailbox door. Thankful it is completed and everyone is spoke with was fantastic!!

Fantastic experience: All the people at PURE are extremely kind and my whole family appreciates them very much. We worked mainly with Seth always answered or returned our calls quickly and was so nice and had all the answers to our questions Alexis always answered the phone and treated us with such kindness. they were so helpful with all my families questions. My fiance is a caregiver to my disabled Grandma and we are trying to all find a home together, we applied today for an amazing house and we had so many questions and we got an answer every time we called and we also got a call back at the very end of the day to let us know we will know an answer in the morning. ⭐⭐⭐⭐⭐

Fantastic experience: Frank was very helpful in making sure we had the information we needed and replied promptly. We're looking forward to being a tenant with such great service!

Fantastic experience: Seth was really good at helping me have a smooth application experience. She was patient with me, when I was have trouble sending documents.

Fantastic experience: It was a very nice place and Seth was very kind and courteous and she kept a smile on her face she was very detailed and gave me all the information I needed to know.

Fantastic experience: Scheduling rental viewings is so simple with their system. You can tour homes without wondering who you have to meet and no need for awkward social interactions as you look on your own at your leisure. Frank has been very helpful answering questions in a friendly and welcoming manner.

Fantastic experience: Marcelo has been great! Very professional, personable and quick to get maintenance request completed.

Fantastic experience: We are currently looking for a place to live and I have been looking like crazy the past couple months and have not had much luck with individuals getting back to me. The amazing people at Pure Property Management were the first to message me back after many attempts to other places. Frank is quick on getting back to you and his employees are nice, friendly, and easy to talk to. We are still looking but I would like our home to be through Pure Property Management. So fingers crossed we find one that fits us within the next month or so

Fantastic experience: Frank helped me immensely, I appreciated his help. Positive energy and answered all my questions and made sure that I was all the way taken care of before getting off the phone.

Negative experience: My sympathies for the property owners are abundant. My wife and I recently aquired a viewing in Topeka after days of multiple attempts to contact them. Pure Management has 9 to 5 business hours, so past 5PM they do a century lock viewing only. Reaching them past 5PM appears impossible. We viewed the house. It was beautiful. We left, but had issues with locking up. We tried to reach out to management through all channels for assistance, even "emergency" ones. Only message machines and no response were given for all efforts. We eventually fixed the problems ourselves and locked up. With concern we moved forward to call Pure Management in the 9 to 5 window and ask if we could have an appointment for signing an application, and for having mutual questions from my wife and I answered at the same time. The reponse given was "we don't do that, but I'll answer your questions on the phone." So I tried to guess all the questions my wife would have in response to her answers as my wife was at work. The final decesion to not move forward with this company aside from the seeming authenticy of 1 star reviews given, and the lack of availability, was that the representative says they soley use the Vantage scoring system as opposed to FICO or joint FICO and Vantage. Vantage tends to run 50 points lower than FICO and only 10 percent of lenders soley use just that. I was told that if credit was low they would work with us but at additional cost of an additional months rent. I didn't want to pay an additional months rent just because vantage scores factor heavily on student loans. My wife and I have never missed a payment on rent or credit cards ever in our credit history and there was no consideration for that in the conversation or that our joint incomes are over 110k a year. At the end if the call, I was asked to give a "five star" review with google and place it under the name of "Seth" which I didn't understand because I wasn't speaking with Seth. In summary, there was just a complete lack of engagement/support as a first impression and an undertone of doing the bare minimum to close a deal. If thats the experience before I even sign up, I can only horrifically imagine what it would be with a housing issue. (water leak, appliance down etc.) No thank you.

Fantastic experience: The application process was simple, seamless, and personalized by Seth, our Leasing Specialist, with clear, upfront communication and answers to all of our questions. Overall, a great experience.

Fantastic experience: Frank is very friendly. Pure Property Management of Kansas is one of the best. Highly recommended. They are quick to get back with you and answer all your questions. Very very satisfied with Frank

Fantastic experience: Seth was very fast helpful with the application process, and she answered all of my questions in a extremely timely and accurate fashion. I would recommend her to anyone looking to rent from PURE Property Management

Fantastic experience: Frank was very helpful today. I had some questions about a property we viewed yesterday and he was knowledgeable and took his time to make sure I understood and that my questions were answered.

Fantastic experience: Working with Leasing Specialist FRANK has been a pleasure during what can be a stressful time in finding a home when relocating from Puerto Rico. As soon as I communicated interest in the property, FRANK immediately walked us through the process so we could do a self guided tour of the house and was available via phone and text to answer all the questions we had. We look forward to the easy application process.

Fantastic experience: Alexis was great help! Very informative and kind! She showed how communicative and caring Pure is. I highly suggest working with Pure and going through Alexis!

Fantastic experience: Mary Beth from Pure Property management is a rockstar. She's very responsive. Keeps me updated and goes above and beyond to get the answers I need regarding my properties!

Fantastic experience: Seth worked very hard getting me into a house that is perfect for my needs. They got me approved in spite of a very limited credit history. This rental will help to build my credit for the future and I could not have done it without Seth. Great Service.

Positive experience: Recently got transferred to Pure management and then had to sell all of my properties there. During the short time we were with Pure, Mary Beth Retke handled all of this with care, communication, and treated the properties as if they were her own. Even though we could not remain owners, Mary Beth helped us to get all the information we needed and helped to make the transfer to the new buyer.

Negative experience: I went to go look at a property for rent for 1200/month. DO NOT RENT FROM PURE PROPERTY MANAGEMENT!!! To start it off, they edited trash and debris out of the showing pictures, so when I got there I thought I was at the wrong address. I was a little bit late to the showing, but the agent arrived a whole 8 minutes after me, and had a nasty attitude about her. I still decided to proceed forward with the showing and take a look inside, I was shocked at how horrible it smelled. As soon as I walked in I tripped on one of the waves in the uneven floor and it was as if the smell on the floor flooded my senses, like it was because of loads of dead animals under the house or something. The kitchen was incredibly dirty all over, none of the closets had lights, 2 bedroom doors had to be forced open, the flooring was showing subfloor in all the corners, it was burning hot inside in May, not one single square foot of the house was level or even, and to top it all off, they wanted $3900 just for move in. DO NOT RENT FROM PURE SLUMLORD MILLIONAIRE MANAGEMENT!!!!!!

Negative experience: Investors, please beware! Undisclosed additional fees, long vacancies, inaccurate rental market analysis, lack of communication, and high turnover of property managers are only the beginning of our nightmare with this company. They allowed unsupervised access to our property which (unsurprisingly) led to theft and damages that we are still working to recoup months later. Choosing Pure was the worst business decision we’ve ever made.

Fantastic experience: Rosette was very nice during the whole process. Kept me in the loop until my birthday when I was able to apply for this apartment. Definitely 5 stars

Fantastic experience: Will recommend Alexis and Seth every time. They were quick, informed, professional, and friendly. The location is beautiful and I did not see anything more than cosmetic issues that will likely be taken care of prior to moving in.

Fantastic experience: We had an amazing experience with Rosette “Seth” Esguerra. Offered us exceptional service, knowledge and advice. Couldn’t ask for better service! Nailed it!!

Fantastic experience: Worked with my Client advisor Kathrine from PURE property to rent my property. She did an excellent job in getting the house online, helping me with the property portal management and going through the process. She is friendly, knowledgeable and gave the necessary tips to get the house look pleasing for the rental process. I appreciate all her knowledge and help with the process.

Positive experience: They were very time efficient and did a fine job. I hope to have some form of flight installed in my front room very soon as it gets very dark in the front room area

Negative experience: This company has no care for the tenants. I reported several issues when I moved in and none were fixed so I did it myself. I was temporarily on disability for an injury and while I had to wait for my insurance company to pay i had informed them of the situation and the very unhelpful Laura A. just keeps saying it’s on page 1 of your rental agreement. Well I didn’t intend to get hurt but sure keep piling on all the fees because it’s in my lease! Thanks for being a robot and unhelpful! Especially when the ones paying for you to have a paycheck are in need of human decency but nope this company will kick you while you’re down and just keep charging random fees for this and that just to line their pockets! I hope you guys never need anything and someone shows you the same thing you show your tenants!

Fantastic experience: We are a vendor for PURE Property Management and I have interacted with Marcelo Villasenor via email and telephone on many occasions and found him to be very professional while being extremely pleasant at the same time. He is very upbeat every time I speak with him and that is so very refreshing. Marcelo is an effective communicator and I wish every property management company representative was as easy to deal with as he is. I hope to be working with him for many years to come.

Fantastic experience: I have enjoyed working with Marcelo Villasenor at PPM as a vendor. He is always quick to respond to any question I have as a vendor and very helpful when I need assistance with tenants needs.

Fantastic experience: Excellent customer service! Marcelo Villaseñor is prompt to assist and make sure all the task requests for repair are scheduled and completed. Thank you so much!

Fantastic experience: Our company is very grateful to have Mary Beth and Pure apart of our rental business. On boarding and communication has been top of the top. We cant wait to have many years with yall. Special THANKS to Mary Beth for constantly answering the hundreds of questions we have had:)