High Properties

Fantastic experience: This is my second time coming to this place to change oil there nice people

Fantastic experience: Parker Vick the leasing agent I worked with was great throughout the process. It’s been years since I’ve leased an apartment and I was on a time crunch to get moved asap. Parker had quick response time, was so helpful, kind, & patient with all my questions. If this is any indication of the rest of the High Properties experience, I will be very happy leasing with them!

Negative experience: If zero was an option I'd select that. Worst customer service I've ever witnessed.

Fantastic experience: Jasmine does a wonderful job of making my Mom feel at home and is an asset to this community.

Fantastic experience: Jasmine has been outstanding!!!!!! VERY approachable and professional.

Fantastic experience: Great move in experience, BIG shout out to Stacy she did a great job of helping me. Thank you

Negative experience: HIGH PROPERTY MANAGEMENT IS A GREAT COMPANY WITH TERRIBLE WORKERS!!! STARTING FROM SHELLY AND DANIELLE!!! THOSE 2 ARE COMPLETELY HORRIBLE EMPLOYEES AND DESERVE TO BE FIRED. Countless of times I would come in to pay my brother rent I would hear them talking bad about Daryl and Amy in the lobby. Shelly is rude to tenants and she is a very judgmental person. I once heard her make an assumption on someone not having the income to afford a home based off how they looked ( not to be rude she doesn’t look the best herself) she needs to be spoken to and needs to handled professionally. And another time I came in to pay rent I saw a worker come in with coffee and hand it to Danielle and I heard her say “I know how much you make, so I can’t let you pay for my coffee” HOW RUDE IS THAT TO BASICALLY TELL SOMEONE THEY CANT AFFORD YOUR COFFEE. Seemed a little entitled coming from someone like her is ridiculous. Like I said High Property is an amazing place but there’s some workers there that are horrible.

Negative experience: I lived at the Wheatland Condos from June 24 to June 25. It started off as an excellent property and living arrangement. The facade quickly fell into poor property management. It was very difficult to get in contact with our property manager if we had issues. At one point the property manager changed and no notification.was given. We were forced to live for almost 2 months without a ceiling in the living room and bedroom due to a burst water pipe in the upstairs unit. This property also does not have insulation between floors to minimize upstairs noise. It was very loud with poor mediation between me and the upstairs unit from the property manager. We were also charged 75% of our down payment for cleaning. Overall I would avoid recommending Wheatland condos and urge to seek other arrangements.

Fantastic experience: If more stars could be given, I would. We've had nothing but great success with Darion and High Property Management. From the beginning, Darion gave us a tour and was very prompt in answering any questions/voicemails we had/left. The application was processed in THREE DAYS! From inquiry to approval, it took three days. We moved in the following week, and were given the keys, access to our portal, and tips n trick were given by Darion and Shelby. The day after, we received a bill showing unpaid charges I had already paid. When I called and left a voicemail, Shelly was very prompt and pleasant in returning it, explaining what happened. Highly recommend!! (Also I'm pretty sure her name was Shelby- but she's the regional manager and she's so nice!)

Fantastic experience: This place is the best!! I never had to place a maintenance request! The property manager is amazing, and is so easy to communicate with! They’re always so quick to respond!

Fantastic experience: I am very proud of the property I am joining at Riverview place and very happy with the attention the manager Leigh gave us with a lot of help to ease our process to move into this beautiful place.

Fantastic experience: Eli in maintenance is wonderful! He responds to requests in a timely manner and will answer any questions you have. He also explains what is going on and then fixes the issue. It’s one less stress knowing someone can help with maintenance when needed!

Fantastic experience: Shelbi was very helpful throughout this whole process. She answered every question I had and made the move in process very easy for my fiance and I!

Fantastic experience: Brenda was super friendly and helpful.

Fantastic experience: Awesome to work with. Danielle and the entire crew are always prompt.

Fantastic experience: Justin was very helpful during our process of figuring out the lease, he quickly responded and was able to get all our questions answered. The process was quite thorough but worked well.

Positive experience: I’ve been @ cypress point for 4 years now and don’t have any complaints i absolutely love my apartment for what I get & the size almost close to 1000sq ft plus maintenance always comes right away & during the winter they salt everything meaning the sidewalks / entry ways the driveway & in front of our garages alot of property managements just do the bare minimum ! I can’t see myself renting through anyone else . Cons - every single year I have had a rent increase of 50 bucks if not more …. & when I moved in the pet deposit was 525 for 2 pets PAID that (no pet rent) and a few years later they now want to add pet rent 20 bucks per cat .

Negative experience: Listen up! If you're even thinking about renting with High Property, do yourself a favor and RUN the other way! As a District Manager with Verizon, I know what good customer service looks like, and let me tell you, High Property is a complete disaster. From the get-go, I was fed lies about the property I rented. They told me it had a finished basement, but surprise, surprise! I found out the hard way after I signed the lease. Shelly, the property manager, was downright awful. She treated me like garbage over the phone, showing zero empathy and making me feel completely unwelcome. And don't even get me started on Jasmine and Shelly. They come off as friendly but are anything but! The property is riddled with issues that I reported from day one, and here I am, six months later, still fighting to get anything done. When you try to have a normal conversation, they just take advantage of you. I even begged them to move me into another property they had listed, but they flat-out refused to work with me. I fell for their deceptive advertising, and I deeply regret it. Save yourself the headache and steer clear of High Property! You’ll thank me later!

Negative experience: If you're even thinking about renting from High Property, let me save you a ton of stress and hassle: RUN the other way! I work as a banker with Veridian so I know a thing or two about good customer service, and High Property is the absolute worst. From the very beginning, I was misled about the property I was renting. They assured me it had a finished basement, but lo and behold, after I signed the lease, I discovered that wasn't true at all. This was just the tip of the iceberg. Shelly , the property manager, is an absolute nightmare to deal with. She treated me with complete disrespect over the phone, showing zero empathy and making me feel utterly unwelcome. Her attitude was condescending and dismissive, making it clear she couldn't care less about the tenants' concerns. Every interaction with her left me more frustrated and disheartened. But Shelly isn't the only problem. Jasmine, who also works there, comes off as friendly at first, but it's all a facade. Together, they create a toxic environment that makes you regret ever signing that lease. The property itself has been riddled with issues from day one. I reported numerous problems right after moving in, and here I am, six months later, still struggling to get anything resolved. The list of issues includes leaky faucets, faulty electrical outlets, and a heating system that barely works. Every time I contacted them, I was met with excuses and empty promises. When you try to have a reasonable conversation with them, they just take advantage of you. I even pleaded with them to move me into another property they had listed, but they flat-out refused to cooperate. They made it clear that once they had my money, they had no intention of providing any further assistance. I fell for their deceptive advertising, which painted a rosy picture of the property and the management team. I deeply regret not doing more research before signing that lease. The stress and frustration I've experienced over the past six months have been overwhelming. It's affected my work, my personal life, and my overall well-being. I've had to take time off work to deal with maintenance issues, and the lack of response from High Property has left me feeling helpless and angry. The constant battle to get basic repairs done has taken a toll on me, and I wouldn't wish this experience on anyone. In conclusion, save yourself the headache and steer clear of High Property! You’ll thank me later. There are plenty of other rental options out there with management teams that actually care about their tenants and provide the level of service you deserve. Don't make the same mistake I did. Do your research, read reviews, and choose a property management company that values its tenants and takes pride in maintaining their properties. High Property is not worth the stress, frustration, and disappointment.

Fantastic experience: We live at Rose Cottages, off the interstate, and could not be more happy! We love our townhouse, was clean and updated very well when we moved in. Kendra is very kind and always there if we need anything at all. She truly is the best!

Positive experience: So far I love it here.

Fantastic experience: I recently moved into a High Properties townhome, and could not be more pleased. The design, layout and construction is excellent. I like the location and ease of access to I-380. Kendra Cline was prompt, courteous and helpful as I prepared and moved in. Thank you Kendra!

Negative experience: Lived at one of their places for 4 years. To start with, everything went smoothly. New property management are incompetent at record keeping and will spring surprise charges on you. Hurts to say it but I can't recommend renting from them.

Fantastic experience: I have been living at The Hunt Club for almost a year and a half now. The property is so well managed and the staff is so friendly and easy to work with. I couldn’t be happier with where I live!!!

Fantastic experience: Great start from the beginning of communications. They helped me get in to this property very quickly as I was dealing with a horrible situation of a week moved in from my first place with a different property. Very clean and taken care of place. Was very pleased with my move in.

Fantastic experience: Great properties to live in, clean and comfortable environment. Maintenance is always fixing things in a timely manner.

Fantastic experience: The move in process was very quick and easy with the help from Brenda, the property manager. She helped me out so much.

Fantastic experience: Kendra has helped us through the whole application and move in process and she has been amazing! Very helpful and great customer service! Looking forward to living here!

Fantastic experience: Kendra has been great answering all of our questions, and being flexible with out crazy move in schedule!

Fantastic experience: Brenda was awesome. She was quick to respond and helped us apply quickly so we could move in in just a little over a week!

Fantastic experience: Great Communication, Answered all my questions in a timely manner

Fantastic experience: Scheduling a tour was very convenient. We loved the property and the communication with the property management was very timely. I highly recommend checking this place out.

Negative experience: Unbelievable. Kicking out tenants who can afford you but instead evicting us. I'm glad I'm leaving. I will never lease with this company ever. It's unfortunate they bought out where I live just to raise prices. Enjoy the revolving door of tenants with this behavior.

Fantastic experience: Kendra was very helpful and responsive. I recommend working with her.

Negative experience: Scheduled a showing for a townhome. When I arrived no one showed up and the office manager I spoke to was rude and said she cancelled the showing and wasn’t going to notify me. This place is unprofessional and I feel sorry for the tenants who are abused by their staff who has no motivation or manners.

Fantastic experience: Brenda is awesome

Fantastic experience: Kendra has been wonderful with communication and answering all of our questions quickly. She is so kind and helpful. I’m so glad to have her.

Fantastic experience: Honest and thorough management. Have lived with property manager many times with no complaints. Kendra and Brenda are exceptionally helpful.

Fantastic experience: The property manager I have worked with -- Kendra -- is super responsive and very nice. Everything seems professional and questions are answered promptly. I've never felt rushed or like a nuisance, which is not always the case at other properties. So far, I'm very pleased with my choice of a rental unit with High Properties.

Fantastic experience: So far, so good! Leasing a new apartment in the area and working with Kendra has made a normally stressful situation, a piece of cake. Definitely recommend working with her.

Fantastic experience: Our experience with High Properly has been exceptional! They were very attentive and quick to respond to all questions. The property manager is very friendly and was very helpful during the application process. We are very pleased with our journey so far and would highly recommend to others! We can’t wait to move in!

Fantastic experience: The Manger is great and the madness staff Is great and the respond in a timely fashion and get work done.

Fantastic experience: If you're looking for an affordable luxury place to live, look no further. These townhomes in Tiffin are just that and more. Not only is the kitchen stocked with updated appliances, but you immediately get that home-like feeling with the floor plan and your own entry way. There also is a club house which has a nice gym inside for us to use. The management ladies have been great to deal with since day 1 as well. And the maintenance crew goes above and beyond. Don't wait and make sure you schedule a tour as soon as you can. I promise you won't regret it :)

Fantastic experience: Been living in this complex a little under 6 months, but so far my experience has been amazing. Staff is extremely attentive and friendly and responses to maintenance requests has been prompt and thorough. Units are spacious and can adapt to multiple people. Not to mention really beautiful. Great access to I-80 and I-380 to get to Cedar Rapids. Would highly recommend to anyone looking to move to the area but looking for some head-space as well.

Fantastic experience: Nice spacious apartments, secured entry, clean buildings, kind property managers and maintenance. No loud or obnoxious neighbors either. Plus reasonable pricing as well as washer and dryer in unit and a garage. Definitely recommend to anyone looking for a new apartment!

Fantastic experience: Management and maintenance is very responsive!

Fantastic experience: I've lived here for nearly four years and have had two property managers with the company responsible for the complex, and I've had nothing but good experiences with both of them, the company as a whole, and the maintenance staff that promptly address issues within the apartment. The state of the unit when I moved in and the building/area as a whole have been good and well-maintained. Overall the other tenants have been respectful outside of the occasional issue with noise from above, but that's always going to be a dice roll no matter where you rent. While that specifically isn't a reflection of the management company, my experience has been good with them trying to address it and working within their own timelines and limitations in doing so.

Fantastic experience: Our home is great! The manager is so friendly and prompt to reply to questions and needs! We had a minor issue for maintenance and he was here very quickly to fix it! I would recommend living here, plus it's so convenient right off I-80!!

Fantastic experience: We LOVE our home! Maintenance is always cleaning and doing pest control treatments, along with lawncare! They are always so kind and so quick to respond! The landlord, Shelbi, is magnificent! She is always looking out for us, and never hesitates to help when it’s needed! She is quick to respond, and is so kindhearted! We will definitely be here for a while, considering how comforting the staff is!

Fantastic experience: I absolutely love the management, the staff and maintenance people! Everyone is respectful and responses are always prompt. I rarely have maintenance issues and when I do they are always fixed way before I expect them to be. A great place to live!

Fantastic experience: The inside of the houses are really clean. The size of the rooms is very useful. There is a quiet and clean environment within the site.

Fantastic experience: Great place to live! Great management! Extremely quick on getting work orders done! Have no complaints!

Fantastic experience: I love this place! Been here for three years. Maintenance is quick to respond. I have had no issues here.

Fantastic experience: love love the environment, such a peaceful place!!:)

Fantastic experience: These apartments have been great! We are about to sign our new lease which will make 4 years of living here. The location is a great middle ground in Cedar Falls with easy access to trails. There is a code to get inside the building which adds a sense of security. Management and maintenance have handled all issues in a timely manner.

Fantastic experience: What I love most about High Property management is the chance to win a $100 gift card by submitting a positive Google review about how much I love my home, property manager, and maintenance staff! Always giving back to their renters!!11

Fantastic experience: Love living here. The kindest staff and the maintenance is always in top of things! Quiet neighbors, clean environment, and close to stores and restaurants. Recommend living here at High Properties.

Fantastic experience: Overall I have had a great experience with both the management and the maintenance staff. Everyone is easy to get ahold of, and maintenance has always been very quick to respond to any problem that I’ve had.

Positive experience: Apartment Review: A Hidden Gem Near the Trail Location: The strategic placement of this apartment near the trail is a game-changer, especially during the sunny summer months. Whether it’s a morning jog or an evening stroll, the trail is right at our doorstep. Maintenance: Kudos to the management! They swiftly addressed all my maintenance requests. Room for Improvement: While the apartment ticks most boxes, I’d love to see additional amenities. A clubhouse would be fantastic—a place to unwind, socialize, and maybe even host events. And who doesn’t dream of a refreshing swimming pool on hot days?

Positive experience: Nice place. People are respectful. Maintance team does an amazing job at responding and fixing the issue. Property managers are helpful and respond quickly

Positive experience: Great place to stay right with the cedar valley trails!

Fantastic experience: Very clean and well kept property. Staff and Management is exceptional.

Fantastic experience: Best quality for the best price in the Cedar Valley!

Positive experience: Overall decent place to live. The only problems are not much for parking. The paint in the house is really weird too like if you touch it immediately like gets dirty. The dishwashers suck really really really bad. They are basically unusable. Stove is good. Gym needs improvements and it just needs to be mopped once a week would be nice. If you are looking for a community, it doesnt really have that feel but that seems to just be an iowa thing.

Fantastic experience: We have lived here since November 2019. It is just the right size. We live on the first floor and love it. We seem to have the privacy as living in a private home. We get along fine with our neighbors. We don’t have to mow, shovel snow, or worry about something breaking down. Now with Eli onboard the service has been quick. We have recommended Village Pointe to several of our friends who are thinking of making a move like we did. Thank you for great service. Ron and Helen Pipham.

Fantastic experience: I chose to live at the Hunt Club instead of other places because of how kind and friendly Shelby was. When on my tour, she felt like an old friend, and she went out of her way to answer all questions I had during the application process. As my property manager she is just as kind and helpful. I am so grateful I decided to move here!

Fantastic experience: We have lived here for a few months and absolutely love it! Great location in Cedar Falls as well!

Fantastic experience: Just renewed my lease for another year. High Properties is a first-rate company. Nice condos, well laid out, property is well maintained. Very pleasant place to live.

Fantastic experience: A great neighborhood/community to live in! I feel safe here and staff always responds to requests in a timely manner.

Fantastic experience: Absolutely a great renting experience. Management is responsive and friendly! Great prices for the space. Maintenance is quick and thorough!

Fantastic experience: I started moving in February 11th. I was hesitant about the 3rd floor, but I love the feeling of security it brings. I also love how quiet it is here. I'm close enough to Tiffin, Coralville & Iowa City but also get the quiet of the country. Shelbi Vincent was great to work with and very helpful as I was going thru the motions from application thru signing the lease. I'm so happy to call this home.

Fantastic experience: I’ve lived at Greenhill Fountains twice actually. Lived here two years, moved to AZ for two years and back, different apt but I love my home here. The ladies in mgmt are the best, I’m probably the oldest person here and lived 4414 top floor first time, now I’m 4412 2nd floor ( only because my family didn’t want me up two flights lol) I absolutely wouldn’t want to live anywhere else. Funny story about this 2nd time, but too long To put here, Thanks to Shelly I’m here

Fantastic experience: Maintenance is great and respectful of your space. The apartments are beautiful and built well. I highly recommend this place!

Fantastic experience: Moved in a month ago, and things have been great! Management has been responsive in handling the few small issues we’ve had so far. Great community and neighborhood as well!

Fantastic experience: Fountains At Greenhill has been a pleasant place to live these past few years. Property managers are responsive and maintenance is friendly.

Fantastic experience: My fiancè and I have been leaving here since 2020. Our experience with the property manager and maintenance crew has been very positive! Whenever we've had any sort of issue, it always gets resolved quickly without a fuss. The entire complex is well taken care of and safe for kids.

Fantastic experience: I loved living at the Hunt Club for the past year! Shelbi is so kind and amazing to work with. The maintenance crew is always timely and will come back if the fix is not working. I have felt so safe here and the units are new and beautiful!

Fantastic experience: We really love how quickly the maintenance team responded to and resolved all of our requests here. Even major maintenance repairs got done within just a few days. We got internet and almost everything set up on the first day. The place feels really safe and lively. You can see kids playing outside leaving their toys everywhere and people walking their dogs all the time. We don’t feel worried walking around at night. We had the opposite experience everywhere else. Our previous apartment at Continental Terrace decided to not renew our lease because we asked them to fix their broken washing machines and replace the AC unit that burned and smoked up the entire place on our very first day there. The internet provider came out to set up internet and told them they needed to replace a bunch of cables and they refused to do so. Because they don’t allow other internet providers, we didn’t have internet the entire month we were there.

Fantastic experience: I’m so happy I chose to rent a townhome in the hunt club. Management and maintenance is very helpful and responsive. 10/10 recommend!

Fantastic experience: I am planning a move to Iowa at summer's end, and Ms. Leigh Swanson has been so helpful, from the very start. With prompt and helpful responses along with a very welcoming demeanor and good humor, Leigh is reppin' High Property Management in the best way possible. Thank you, Leigh, for lessening the 'weight' of my transition to Iowa. :)

Negative experience: I was a former tenant at their Coventry Loft Apartments and I don't think I have a positive thing to say about my experience. My mail was opened. All of High Property Management properties are nonsmoking, there was a tenet smoking on my floor and my leasing agent did not do anything about it for at least 3 months. Which made all of my belongings smell of smoke. My leasing agent conducted apartment checks and left my unit unlocked all day and when I called to discuss it with her she argued with me and then simply stopped responding. I stayed on the phone with her uncomfortably for 2 minutes before she finally just hung up. I have rented from other leasing agencies and nothing comes even close to how unsafe and poorly managed HPM is. I ended up buying out of my lease just to not have to deal with them.

Fantastic experience: Where do I begin. I lived at Crypress Pointe in Cedar Rapids for 4 years and I LOVED everything about it. The High Property staff was always great to work with!!! Anytime anything stopped working they were always right on it, even on the weekends. The only reason why I no longer live there is because I moved back home.

Negative experience: DO NOT get any property with these people they are scammers they will lie and charge you extra after you leave. The managers are rude they don’t notify you of anything. They are unethical when it comes to running a property. Do not live here. They don’t fix anything and when you move out because of them refusing to fix anything they will charge you for it instead when originally you’ve been trying to get them to fix it the entire time. If you don’t want your credit messed up or blackmailed don’t live here they will tear you down from anybody willing to rent with you because they are scammers and money hungry. They completely ruined me.

Negative experience: I have tried contacting someone about renting at The Hunt Club in Tiffin for several weeks, and have gotten no response. I had what I believed to have been a good rapport with Kendra, the property manager, when I was first looking in February, but had to wait until I could put a down payment and pay a month's rent at the same time (just moving to the area). I started calling in April, and I have been either playing telephone tag with voicemails or not receiving a call back. I have even called the main office to see if I could receive more information, and I have received no notifications, even with leaving a message with my information. I would expect at least the courtesy of letting me (or other potential clients) know if someone is out of the office within a certain time limit (at least 72 business hours), but it has been 108 business hours since writing this post.

Negative experience: Poor management and rude staff. If I could give negative stars I would.

Negative experience: Avoid at all costs! HORRIBLE STAFF- I had a constant water leak in my bathroom ceiling from the neighbors upstairs which turned into mold, maintenance came in and painted over it!! At that point, I knew it was time to move! The building itself at Sonoma Square WAS a nice, new building but High Property IS NOT maintaining it and it is going down hill fast! Very rude staff, the building was dirty and trash was always everywhere, the under ground garage never functioned properly or "was down for maintenance" monthly. I was overcharged for move out fees, but honestly Im just glad to be done with High Property! Dont waste your time or money here!

Negative experience: This company is insanely litigious. They will sue you for anything and everything. STAY AWAY!

Negative experience: I was a former tenant at cypress point. Although a very nice property, over the course of the year we lived there our property became unclean, and unsafe. Management never returned emails or phone calls and often times was very rude. Upon moving out we requested to do a walk through inspection with the property manager in which they refused to do.

Fantastic experience: Lived at the Wheatland Club apartments on 2 occasions. Very nice apartments. Spacious kitchen, good bathroom with lots of counter space, in unit washer/dryer, deck, central air, dishwasher, garbage disposal, and a garage (did cost extra though). I never had any huge maintenance issues but the small ones I did have they were able to fix pretty quickly. The one down side was I did have to buy my own microwave and shower curtain rod, but that wasn't a huge deal to me. I moved away from Cedar Rapids and continued to pay rent here since the lease lasted another 7 months. I figured I was going to be the last apartment they filled but it actually got filled within 3 months, saving me 4 months of rent. I got my security deposit back and they even refunded my rent for the days in between when the new tenant moved in and the end of the month. Very upstanding property mangers. Would definitely recommend!

Negative experience: I rented with them and left my apartment clean. Besides leaving a few items in the garage that I couldn’t haul. They took 250 of my deposit which was expected. However I tried renting from them again and was told I they wouldn’t rent to me because of how I left my apartment. Common sense says if it was bad I wouldn’t have gotten any money back and it would have taken a longer period to rent the place out. They were also willing to move me into another unit after I moved out. How does this equate to I’m on their do not rent to list. Very disappointing when I refer so many people to them.

Fantastic experience: The community is great , have stayed here for 3 years and have never had issues

Fantastic experience: I have been renting with High Properties since I first came to this country and they are really professional. They have a portal you can setup auto on for your rent aswell as request maintenance. The speed of service for maintenance is also good. They have recently added the option to schedule the time you are available aswell. The portal also has all the documents shared by you and the management, including your rental lease agreement- which you can print and download from your phone ! High properties has a good choice of apartment complexes to choose from depending on your budget. The apartments are worth the money you pay. I have stayed at 2 of their apartment complexs and both have been great. Kimberly was really helpful the first time I rented the Blaire Ridge apartment.

Fantastic experience: 5 star all the way

Fantastic experience: I have lived in one of the location's (Stonegate Apartments ) of High Property Management for now around 1-1.5 years and i will say that they are amazing. Starting from the Maintenance Team to the solution they provide if you have any issues coming up with your apartment. I like there online portal and over there the response they give to get the work done is quite in a fast pace. I further appreciate them in a situation in which i was out of the country for few weeks and they received my package and was safely returned to me back when i arrived back.

Negative experience: Rude over priced

Negative experience: High property management seems to manage a car a wash at Ely rd and C next to Caseys Reference: Facebook: Ely Iowa Fiends and neighbors . I have heard many horror stories about 1. People trapped in carwash, door not opening. Calling 911 seems to be best option. 2. Charges your credit card and wash not starting. 3. Coin payment and no wash starts. 4. Owner/ management.. seems to send car wash credits rather than refunds. Some even loosing credit to non fuctioning wash. Harsh cold winters are hard on car washes, as well as cars covered with Salt and sand Making this car wash depedable and communicating failures with cutomers, seems to be a weak link. The Ely community appreciates the car wash location, but feels the frustration, and loss of money out weighs its existence. Reference: Facebook: Ely Iowa Fiends and neighbors .

Negative experience: Terrible place to live. All around bad. If Jack shows you an apartment don't believe what he says. He lies.

Positive experience: it was fine.

Fantastic experience: Quality residential management company.

Negative experience: This place is a joke! I've about had it and can't wait to handle this all in court! Hope your ready to Pay! This is completely childish. Just because your location caught on fire and you aren't smart enough to have your paperwork stored or backed up, you're just trying to make money! You guys are crooks and will see you are going to lose this battle! You say one thing and do the complete opposite! See ya in court! (: