Next Brick Property Management

Fantastic experience: The experience we had with next brick is about renting and we had an incredible experience.those we encountered with were all nice and patient.thanks once again for the incredible opportunity and service you are doing.

Fantastic experience: This is the second time and I am grateful for the individual approach and work, especially our case manager Chirag

Fantastic experience: This is the second time and I am grateful for the individual approach and work, especially our case manager Chirag

Fantastic experience: So happy with the NextBrick and Shubham and Aman in particular. Entire process so far has been very easy and I feel well taken care of. Excited for our new home!

Fantastic experience: We had a smooth and hassle-free experience moving into our new apartment with Next Brick.

Fantastic experience: Excellent experience with Next Brick. They were proactive and very responsive in helping us rent our condo, and they’ve continued to be fast and considerate with ongoing management. Highly recommend.

Fantastic experience: So far, our experience with Next Brick has been great! We recently moved in and put in a work order and it was fixed immediately. It is a bit of a learning curve with all of their platforms because they recently switched over to new ones but any time an error occurs they are quick to respond and correct it.

Fantastic experience: Our heat went out and they had a repair man here the next day. Told us to buy heaters and they would reimburse us.

Fantastic experience: Our kitchen Faucet was old and in bad shape. It was a few years past needing replacement. After submitting an online maintenance request with pictures and details of what was happening, they responded quickly and had scheduled a repair team get in contact with us and within just a few days they had it replaced! Very happy with the new faucet!

Fantastic experience: We’re very happy with the service provided by our leasing agent, Shubham Kala. He secured a lease with well-qualified tenants, offered helpful recommendations, and kept us informed every step of the way. His professionalism and genuine focus on our best interests made the entire experience smooth and stress-free.

Fantastic experience: We’ve had a really good experience working with this team for our Bellevue rental. There was a little back-and-forth at the beginning (just normal setup details), but after that everything moved quickly and smoothly. They got the home leased in about 15 days, which honestly exceeded our expectations. Communication has been clear, they respond fast when we have questions, and we’ve felt kept in the loop without being overwhelmed. Overall, it’s been a relief having the day-to-day handled.

Negative experience: i have to make a 1 star review because this property management company is unprofessional and offers gifts for 5 star reviews, which i've included a quote from a message. "As a token of our appreciation for your time, each 5-Star Review on Google receives $25 Amazon gift card!" additionally, sometimes when trying to fill out maintenance requests, i have been asked to repeat the same steps over and over again as if my messages were not being read. i have empathy because not everyone troubleshoots things properly before submitting requests and they want to eliminate anything that could cause further escalation and fees for them, but it felt frustrating to me to have a copy pasted response that i had already received. every mid year, they do a walk through and take pictures of every corner of your living space, which feels really invasive. i have personally never had this experience with other renting properties, but that might just be my personal experience as well. overall the communication is pretty poor with next brick, and i really dislike the walk through they have in the middle of the lease. i really dislike the fact they offer a gift card if someone leaves a 5 star review on google. when there are no problems at the property, it feels fine and hands off which is good, but as a renter, it feels like i don't have much communication with empathetic people who are willing to work with me.

Fantastic experience: Heather was very professional. Thank you for a wonderful experience working with you

Fantastic experience: I am happy with the quality of service provided by Next Brick. I have had it as a property manager company for more than a year. Next Brick's staff's use of technology for doing its job, promptness, courtesy, highly professional, organized and expedient handling of issues while working closely with all parties concerned - owner, renter, vendor - is par excellence. I would recommend Next Brick unreservedly to those looking for property management of their properties.

Fantastic experience: The communication from next Brick has been great! We have had a couple of things pop up, and they have been quick to get someone out to fix them very quickly! Always a pleasure to deal with! Thanks Next brick!!

Fantastic experience: I’ve been living here for about six months now, and while a few minor issues have come up during that time, each one was handled with quick responses and appropriate solutions. The management team has been consistently attentive and professional, which makes a big difference in the overall living experience. They are always very responsive, communicate clearly, and show genuine understanding whenever an issue comes up. Any problems are addressed promptly, which gives me a lot of peace of mind. I’m happy with the home itself, but what really stands out is the management. They are friendly, reliable, and easy to work with. It’s reassuring to know the property is managed by a team you can trust.

Fantastic experience: I cannot recommend this leasing company enough and Shubham is hands down the most responsive and transparent agent I have ever worked with in leasing. We had some complex lease terms to work through, and what is normally a painful, month-long back-and-forth was handled efficiently and professionally in just a few days. He was incredibly reasonable and made sure everything was sorted out perfectly, and the leasing team's support made this team effort genuinely seamless. This was easily one of the best, most competent leasing experiences I’ve ever had.

Fantastic experience: . The staff were incredibly friendly and responsive, addressing all our questions promptly. I highly recommend next brick to anyone

Fantastic experience: We had a positive experience with the leasing team (we specifically worked with Aman & Shubham). We appreciated their responsiveness to our questions during the 48hr period between approval and signing, especially helping us with some last minute questions for the owner.

Fantastic experience: Absolutely best place loved working with them

Fantastic experience: Our application process was a breeze! Aman was extremely responsive and answered all questions thoroughly and timely. The leasing team made our process so east and stress free.

Fantastic experience: Next Brick has been one of the best property managements to interact with. The members were always cordial, responsive and addressed every issue or clarification I had. Also they were readily available, making it easy to reach out to.

Fantastic experience: Very communicative property manager. Took care of the few repairs I needed very quickly. Worked around my work schedule for repairs and needed inspections. Move out process was very easy and completed online. I may update this review depending on timing of returning my despoit.

Negative experience: Within the first week of renting via next brick our basement plumbing flooded and they told us we no longer could request maintenance help as we’d used our allocation of services. This is the best example of how next brick will nickel and dime you. I put a new fence on the property, updated the electrical with my own money as the kitchen was out of code, landscaped and painted the house, as it clearly had years of abuse prior to us moving in. And still, next brick thought it acceptable to withhold our security deposit. I highly advise you look elsewhere if you want a stress free renting situation where you’re met with respect. I regret renting through next brick, and deeply regret the amount of hard work and my personal funds I put into the property just to have them extort me for more cash and withhold my security deposit.

Negative experience: They will nickel and dime you every chance they get, but only after you got into a home. If you see Nextbrick on a rental location, STAY AWAY. it’s not worth it.

Fantastic experience: I recently had an issue that needed attention, and I was extremely impressed with how quickly it was resolved. The team responded in a very timely manner, keeping me informed throughout the entire process.What really stood out was their professionalism and efficiency. They didn't waste any time addressing my concern and made sure everything was handled properly. The communication was clear, prompt, and they followed through on everything they promised.It's refreshing to work with a business that values their customers' time and takes immediate action when needed. I truly appreciate their dedication to providing excellent service and their commitment to resolving issues quickly.I highly recommend them to anyone looking for reliable and responsive service. Their quick turnaround time and attentive customer care have earned my trust and continued business.

Fantastic experience: We lived in two different homes managed by Next Brick for more than four years, and our experience was wonderful throughout. Every step — from touring and moving in to maintenance and moving out — was handled with care and professionalism.

Fantastic experience: The Next Brick is a Great team, very respectful, always responds fast, respects our privacy, and is very is easy to work with.

Fantastic experience: We had the pleasure of working with Wei Ma from Next Brick during our move-in process, and I can’t speak highly enough of her professionalism and support. From the very beginning, Wei was responsive, detail-oriented, and incredibly thoughtful in how she handled each step. She made what could have been a stressful transition feel smooth and It’s rare to find someone so dedicated and easy to work with. We’re truly grateful for her help and would absolutely recommend Wei and the Next Brick team to anyone looking for a reliable and professional property management experience.

Fantastic experience: We partner with Next Brick for plumbing jobs, the managers are always polite and helpful when more information is needed. I enjoy partnering with the company. Wei is fantastic to work with!

Fantastic experience: I have had an excellent experience renting with Next Brick Property Management. From the very beginning, their team has been professional, responsive, and incredibly helpful. Any maintenance requests are handled quickly, and communication is always clear and efficient. The leasing process was smooth, and they made sure I had all the information I needed. They truly care about their tenants and go above and beyond to provide great service. I highly recommend Next Brick to anyone looking for a reliable and well-managed rental experience!

Fantastic experience: As a plumbing vendor, we enjoy working with Wei and the next brick team! They are prompt, responsive, and we hear many great compliments from their tenants on their responsiveness to work orders in comparison to other property management companies Thanks Next Brick team for being a valued business partner!

Fantastic experience: Great work. Always helpful, very quick, attentive and knowledgeable.

Fantastic experience: It’s been very efficient working with the entire team at Next Brick especially Wei who has been incredibly responsive and strikes the right balance across the board to make sure your requirements are met as an owner. Pushpam is another great call out… received a delightful call from him where he went above and beyond and negotiated a lower price for a work order that I had already approved!! He had absolutely no need to do that since I had already approved the total but he saved me money!!! Incredible service… You really feel cared for from this team… highly recommended!! I am glad I took the recommendation to go with these guys from a friend.

Fantastic experience: Just recently moved into a condo managed by Next Brick, and so far, I am very pleased with the responsive and helpful staff. There have been several small issues that have come up during the move-in phase, but everything was dealt with in a quick and professional manner.

Fantastic experience: Wei has helped us manage a LOT of details. Which is what owners can’t find time to do. She was kind enough to go out of her way on a Sunday to address an important timing issue for the tenant.

Fantastic experience: Thanks for the efforts Wei and help that was taken by the team to fix the issue. It may have taken sometime but the team’s efforts in making sure that the correct action is taken and constant communication of next steps was very helpful and much appreciated.

Fantastic experience: Our experience with NextBrick has been an absolute pleasure. They are highly professional, responsive, and always go above and beyond to take care of us as tenants. From handling maintenance quickly to keeping communication clear and transparent, everything runs smoothly. Special kudos to Wei who helped us from move in to move out with utmost care and thoughtfulness. Appreciate her support as always!

Fantastic experience: Our experience with NextBrick recently during a move in issue was very helpful. Wei helped resolve it with care and we are extremely thankful for it.

Fantastic experience: I am a tenant at a nextbrick management property. My toilet wasn’t flushing with a leak at the base. I reported it to my property manager who immediately sent out a plumber the next working day, with a new toilet installed the following day. Great service and speed!

Fantastic experience: Their team is responsive, professional, and incredibly efficient.

Fantastic experience: NextBrick is sincerely the best property management/landlord I’ve ever had. I’m sure we have all shared the frustration of finding one that is even slightly decent. I was only in one of their properties for a year but was always impressed with their professionalism and especially their communication.

Fantastic experience: One of good property management company I have spoken with. I was able to make the appointment to see the property with one email. I like that they shared the virtual tour before we visited the property.

Negative experience: We’ve been trying to view a property and it has been so difficult. Phone calls with someone I couldn’t understand well and texts and emails that often had links that didn’t work. (For example, they asked for my feedback and included a link, which I clicked on, and it immediately went to a page saying “thanks for your feedback.”) Once we finally were able to set up the viewing and make it to the house for a self-guided viewing, the access information did not work. We called, they just asked us to enter the code in again, which obviously didn’t work and they told us to leave the property and set up a viewing a different time. After how much of a hassle it was to set up the first one and driving there and being locked out, it’s not worth it. Was very dissatisfied with nearly every interaction with this company.

Fantastic experience: Next Brick does a great job with Melds and anyone that’s come out to the house has been kind and efficient.

Fantastic experience: Next Brick is great to work with, they are always super responsive whenever we have an issue and they make sure to take care of it right away.

Positive experience: Edit: The team at NextBrick has worked with us and though we got off on a rocky start they have been helpful so far. I look forward to continuing to work with them for what I hope is a lengthy residency. Original: I want to preface this by saying I have never before left a 1-star review anywhere. I've tried to be as patient as possible. But we haven't even fully moved in to our new property and we're already experiencing issues. First and foremost, while the interior of the property was mostly clean, the exterior certainly was not, with random junk items, including a tired and a bottle filled with used cigarettes. I had to ask twice to get these removed. Certain parts of the interior still remain incredibly dusty. I was told that a "light" amount of dust is to be expected. If I can see it caked on surfaces, that is not a "light" amount. Among other issues, this company is also refusing to repair a loose lock that I demonstrated to them is not secure. The person who was assigned to us to make our move "as stress-free as possible" has done the opposite, being slow to respond and often-time requiring follow ups from myself to get an answer on questions. Anyone looking to rent from this company, be sure to do your research.

Fantastic experience: These folks are a pleasure to rent from! they are very easy to deal with when theres maintenance issues, my fridge stopped working in they had someone out to repair it in less then 24 hours and they made sure I was good! And they communicated with me every step of the way! They seem to really care about the experience for the tenants and that’s rare these days! I’d highly recommend these kind folks if you’re looking to rent a property with little to no stress!

Fantastic experience: Professional and efficient. The problem was resolved quickly.

Fantastic experience: We have been tenants with Next Brick since August of this year (2023). During that time I have found Next Brick to be extremely responsive. Every maintenance “meld” (repair) I’ve requested has been resolved quickly and effectively. Staff is communicative, professional and prompt. Coming from renting from a private landlord where it took upwards of six months to get basic repairs/replacements, Next Brick is a breath of fresh air! My only complaint is the folio app. Figuring out the payment portal and exactly what is owed each month is confusing for people like me who do not “math.” Even my fiancé who DOES math, had to physically call the office and speak to someone to clarify what we owed. As a tenant, I just want to know the bottom line each month. “You owe $X.xx this month” the ongoing tally of payments and fees is very confusing. Overall, I can highly recommend Next Brick without any hesitation. We have had a great experience so far and look forward to our positive ongoing relationship with Next Brick. Update July 2025-Next Brick continues to impress. Maintenance melds are done promptly, professionally and scheduling is easy. The management team is responsive and consistent. They welcome feedback and suggestions. I’m really happy with the team and look forward to a long successful relationship.

Fantastic experience: I spent 3 wonderful years with this property management company as a tenant. They were always very responsive and would highly recommend their team. I want to highlight Wei who is always customer focused and paid attention to every detail to enhance our living experience.

Fantastic experience: I’ve had Next Brick as the property manager for our home in Seattle for the past 4 years, and I’ve been very happy with their service. We’ve primarily worked with Wei during this time, and she and her team have been consistently professional, responsive, and helpful. Whether it’s answering questions or addressing issues, their communication has always been timely and clear. We recently faced a difficult and somewhat tricky situation with the property, but Wei handled it exceptionally well and kept me informed throughout the process. It gave me a lot of peace of mind knowing that things were being managed so competently. Overall, I’m very satisfied with the support we’ve received and highly recommend Next Brick to anyone looking for a reliable and professional property management company.

Fantastic experience: Wei Ma was very helpful during a stressful water leak we had in the house we were renting.

Fantastic experience: I love Nextbrick! The property management services have been awesome. They are responsive and make property management easy for both Tenants and Landlords! If you are a Landlord looking for a solid company to manage properties, Nextbrick is the way to go!

Fantastic experience: I have been working with NextBrick and Wei for about 9 months now. The team has been very professional and responsive through the whole process. Wei has been extremely helpful through the on-boarding and ongoing maintenance. We had repairs to be taken care of after the tenants moved in. The team made it all seamless.

Fantastic experience: I’ve had a genuinely great experience renting through Next Brick. From the very beginning, they were responsive and professional, which made the whole process of moving in so much smoother than I expected.

Negative experience: Next Brick didn't fix the damages caused by the tenants in our house. I put this 1 star rating and won’t change it until they take responsibility and do their job.

Negative experience: The move in process was fine the day of. Immediately there were things that went wrong and have fun dealing with NeXT Bricks maintenance process. The sink backed up after a couple days of barely any use. The AC went out, No one knows how to find out how to turn the sprinklers on. The amount of red tape and back and forth involved to get something repaired is why people can't stand property manager middle men. I could have called out to professionals and had these issues resolved right away. Because I submitted my repair requests on a Friday, Next Brick didn't start working on anything until Monday. Even when they did, they have to go back and forth with scheduling and diagnostics. Then once they figure out the problems, they have to send the vendors back out again to fix things after getting an authorization from the owner. Love the house and location but the property management people although they are trying their best, the processes could use improvement.

Fantastic experience: Had a great experience onboarding my property with Next brick. Big thanks to Puneet for making the whole process super smooth and easy. Highly recommend them if you're looking to rent out your property without stress.

Fantastic experience: Responsive and easy to work with! Great service.

Positive experience: Definitely one of the best property management companies that I have interacted with. Their web portal is easy to use, they communicate well, and act much more professionally than many companies out there. I give 4 stars due to a dispute I had with a repair request with the heating system. They told me there were no issues, so I investigated the issue myself and told them the fix to the problem. They still refused to fix the problem, gaslighting me to by saying the heater is working properly. Luckily, I had a good relationship with the landlord, so I worked with them directly to get it resolved.

Fantastic experience: NextBrick has been managing my condo since I moved out of the area a few years ago. Always a pleasant experience - from "zero worries" unit maintenance to seamless re-listing and tenant search. Super responsive, professional, and responsive. They've made every step of the way as simple as possible for me and I know that my property is in good hands. Strongly recommend.

Fantastic experience: Smooth rental process and prompt support whenever needed. Highly recommend!

Fantastic experience: This is a highly trustworthy company. Their staff is consistently helpful, attentive, and, most importantly, highly responsive. I recommend them for anyone that needs help managing any property. I honestly just love working with them because they always go above and beyond to help with any issues I am having.

Negative experience: Terrible terrible terrible communication. I have barely been renting a month with Next Brick and I am honestly terrified for what the coming year will entail. Incredibly unhelpful and DECEPTIVE! I signed a lease under false pretenses, be absolutely sure that you know what you are getting into. Parking is a nightmare. Be warned!! Do not rent with NextBrick!!

Fantastic experience: Thank you for all your support right was leasing all the way move out. You were there whenever required and greatly appreciate your timely response. Thanks you!!

Fantastic experience: Great home repairs, timely and clean. Helpful and friendly

Negative experience: very poor service, now they are asking tenants to pay for maintenance because they cannot make it on time.

Fantastic experience: I just moved into my new place managed by Next Brick, and I’m thoroughly impressed. The apartment was spotless and truly move-in ready. Plus, the rent is refreshingly fair. It’s clear that Next Brick cares about making tenants feel at home right from day one.

Fantastic experience: Working with Next Brick has been a breath of fresh air. Their tech-driven approach and clear communication make managing properties effortless. They’re not just about maintenance—they actively improve your investment’s value while keeping fees transparent and stress at bay. With quick responses and genuine care for both owners and tenants, Next Brick is the partner you can count on. — DuetRight General Contracting

Fantastic experience: We’ve been working with Wei in NextBrick property management team and we are extremely satisfied with her professionalism and care. She consistently demonstrates strong attention to detail, ensuring that even the smallest issues are addressed promptly and effectively. She prioritizes building strong relationships with tenants, addressing their needs efficiently and effectively. Some qualities to highlight: 1. Well maintained facilities: She takes great care in maintaining a clean, well-functioning, and visually appealing facilities, contributing to a high level of resident satisfaction and a strong sense of community. Within a short notice, she efficiently arranged for a handyman to paint the walls, clean the carpets, and create a welcoming atmosphere for our new tenants. 2. Personal, Thorough and Responsible : She proactively communicates any updates, changes, or maintenance activities, creating a transparent and collaborative environment for all parties involved. She goes the extra mile to get quotes from multiple vendors, ensuring we receive the most competitive and optimal pricing. 3. Prompt response to issues: She is highly responsive to resident concerns or maintenance requests, ensuring a timely resolution and minimize potential disruptions. We are really glad to be working with NextBrick property management team!

Fantastic experience: The App used to raise concerns is really easy to use with very good interactions with the service team. Great job

Positive experience: [Jan'25] Updated review post renting the house (2 months after) - **** (Great) Post renting the house Wei has been managing the property really well & top of things I don't even have to think or spend anytime figuring out maintenance. Wei has been amazing, well balanced and fairly representing both owner and tenants. I wish I had similar experience during the renting process. [Dec'2024] Reviewed for renting the house - * (Poor) My overall experience hasn’t been good, I won't hire them as property managers. Here is why: 1. I was told its generally takes 3 weeks to get property rented, it took nearly 2 months and rent had to be reduced by ~12-15%. 2. I would interact with new person weekly to provide updates on whats going on with rental property, No past conversation or context is shared with another person you would deal with and you will have to start over again. 3. There were weekly open house events without a confirmation that anyone is signed up to come. 4. Property manager left basement door open which when I visited few days after saw debrief inside my house and door opened. I was worried wild raccoon’s or rabbits might be inside my house but its only tree/backyard debriefs. They apologized and mention they will take care of it and charged me for deep cleaning. 5. Until you escalate and manage communication you may not get weekly updates on your rental property. 6. after getting the agreement signed you will be charged overpriced deep cleaning service even though the place is deep cleaned after it was vacant. 7. By this time I started to feel Next Brick is working against me and negotiating on renters behalf. Overall I couldn't think of anything that went well, but when I reviewed the rating it looks quite opposite hence I wanted to leave a review so that others don't get into trap.

Fantastic experience: The agent handles the fix issue in a prompt and professional way. Both the house owner and the tenants are satisfied.

Negative experience: Be careful of their pet screening they do. It’s a scam. They’ll charge you, tell you you’re good to go and then deny you. Be wary of companies like these.

Fantastic experience: Been using them manage my house for 3 years, amazing service would definitely recommend.

Fantastic experience: I've been a customer of Next Brick for two years, and most of my experience has been very positive. They offer reasonable pricing, respond quickly to tenant requests, and provide thorough and detailed inspection reports. Their professionalism and efficiency make them a great choice for property management. Highly recommend!

Fantastic experience: The move-in and move-out process was very smooth. Wei Ma is amazing and helped us in the move-out process. The customer service through out our stay for over 2 yrs was amazing. Took care of any issues with the house immediately.I would definitely recommend Next Brick!

Fantastic experience: Working with this property management company has been a seamless experience. They are highly professional, responsive, and efficient in handling any issues or inquiries. Their commitment to providing exceptional service makes everything simple and stress-free. I highly recommend them for their dedication and expertise

Fantastic experience: I want to thank NextBrick and my property manager, Wei Ma. As a landlord, I appreciate professionalism, efficiency, and attention to detail, and she always goes over expectations in all aspects of property management. Wei is accountable for assisting me in resolving urgent and non-urgent concerns that arise after the tenant has moved in without delay. She is knowledgeable and shared her experiences with the problems. She's also easy to communicate with and happy to answer all of the questions I have. I'm glad to collaborate with her. I'd want to thank Next Brick for appointing Wei as my property manager, which made property ownership stress-free and easy. Wei's effort and hard work should definitely earn a five-star rating!

Fantastic experience: Dear Nextbrick, I hope this letter finds you well. I wanted to take a moment to express my heartfelt thanks for the exceptional service you provided during my recent house hunting search. From start to finish, you went above and beyond to make the entire process smooth, quick, and stress-free. Your responsiveness and willingness to answer all my questions—whether through calls, texts, or emails—truly made a difference. I always felt informed and confident in each step of the process thanks to your expert guidance and detailed communication. It’s clear you are incredibly knowledgeable and passionate about what you do. Your insights into the property and the market were invaluable, and your reliability gave me peace of mind throughout the experience. You always made me feel like a priority, and that level of dedication did not go unnoticed. Thank you again for your hard work, professionalism, and outstanding customer service. I couldn’t have asked for a better experience, and I will gladly recommend you to anyone in need of a trustworthy and skilled real estate professional.

Fantastic experience: I’ve been renting from Next Brick Property Management for the past three years, and I couldn't be more impressed with the level of service they provide, especially regarding maintenance requests. I've had some issues - with the washing machine, dishwasher, and blinds over the years, and the maintenance team was not only professional but also very efficient – they scheduled a tech visit within 24 hours, and the repair was completed quickly without any hassle. Overall, my experience has been good. The team is responsive, reliable, and attentive to detail, which makes living here a stress-free experience.

Fantastic experience: The team at Next Brick was knowledgeable and was very responsive from the beginning. Although it took some time due to market conditions the team did not stop looking for a suitable tenant and finally made the process fairly smooth and straightforward as a owner to lease out the property.

Fantastic experience: They did the work very well. Contacting them is easy and they respond well

Fantastic experience: They responded very quickly when our water heater went out and kept great communication through the whole process!:)

Positive experience: Overall a good team. The switching back and forth between staff can be challenging at times, which has led to some minor errors and discrepancies, but responses back are usually helpful.

Fantastic experience: They scheduled and replaced my dishwasher quickly. The process was easy and convenient.

Fantastic experience: The service was excellent, and the maintenance person did a great job.

Fantastic experience: Next Brick Property management has great customer service. They have quick responses and do quality maintenance work.

Fantastic experience: Switching to Next Brick for property management was one of the best decisions I’ve made. After a frustrating experience with my previous agency, Belong, who provided terrible service, I was looking for a reliable company to take over. One of my neighbors recommended Next Brick, and the difference has been like night and day. From the start, Next Brick has been fantastic. They are highly responsive, professional, and efficient. They handled property damage left by the previous tenants—something my last agency should have taken care of. In just two weeks, they had my property back on the market! I’ve been working specifically with Anchal, who has been excellent. She keeps me up to date on everything, and her communication is so proactive that I never have to chase for updates. I was also there for the house inspection, and it was incredibly thorough. I feel confident knowing my property is in good hands with Next Brick. So far, I would highly recommend.

Fantastic experience: The plan for the leak in the roof was discussed. It was rather weather related, and if it gets any worse, I will notify Next Brick. Came out in timely manner.

Fantastic experience: My Property Manager has been fantastic and knowledgeable. Garry has been informative and Pro-active from the first day.

Negative experience: After leaving this review I received multiple phone calls asking me to delete this review that seemed to come from an offshore BPO. They canceled a tour on the day it was supposed to occur without any consideration, very poor experience and confusing communications. I was told over the phone the cancellation was a system error. I kept receiving phone calls telling me to show up and asking to remove this review. At the same time I received texts saying the property has been rented.

Positive experience: My property manager was always supportive and attentive. The process has been very smooth from the beginning! Update: Unfortunately, during the move-in inspection, I found several issues with the house. While they are small things individually, they add up. There were problems with the carpet, painting, windows, and yard—things that should have been addressed during the inspection. It seems like an inspection wasn’t done thoroughly. Additionally, the house has smart home features that I would like to use, but Next Brick doesn’t seem knowledgeable about them. For example, there’s a Ring camera that I can’t use, and they’ve said they can’t help with that. I wish they were more willing to assist and proactive in resolving issues. My family is not happy at the moment but hope they can improve and address any problems that come up in the future. Update: after leaving a negative review, Next Brick improved and was able to take care of most of the things I had complained about. I hope everything keeps improving from now on.

Fantastic experience: Had a great experience having Next Bricks as a property manager. I rented one of the properties which was managed by them. I loved the Meld portal for reporting issues with the property. Any issue with the property would get resolved the next day.

Fantastic experience: I had a fantastic experience with Next Brick property management as a first time homeowner renting out my property. They guided me through every step of the process, making onboarding easy and straightforward. Communication was excellent, and they efficiently listed and rent my home. Everything has been transparent and positive so far. Highly recommend!

Negative experience: Living in a property managed by Next Brick was a thoroughly demoralizing experience. I'm so glad we moved. They tried to withhold $1300 from our security deposit for "landscaping cleanup" but did not provide any details about the work performed, nor did they provide a receipt/invoice for this expense which is required by WA state law. When I raised this issue, they claimed they had emailed me a receipt (untrue). Then they claimed it had been sent in the physical mail (also untrue). To this day I have no idea if said receipt even exists or if any landscaping work was actually done. I finally sent a formal demand letter threatening to sue them in small claims court. Next Brick admitted no fault and did not apologize, but they did refund us the full amount. I would also take these other (stiffly written) positive reviews with a grain of salt. Before this security deposit fiasco happened, I responded negatively to a Next Brick survey due to ongoing maintenance issues that were not addressed in a timely manner during our tenancy, including safety issues. I received a call from Wei offering me a $50 Amazon gift card (in lieu of apology I guess). I would not be surprised if people leaving negative reviews were offered similar incentives to change their rating. Overall, steer clear of this company!!

Positive experience: I have not moved into my home yet so I can't speak to the quality of service to that effect but everything else in my process working with next brick has been great! They're very communicative and easy to get ahold of and thanks to the web portal they use signing the lease was very straight forward.

Fantastic experience: Great experience. Very good customer service. Excited for my new home

Fantastic experience: I have lived in two of Next Brick Management's properties, and my experience has been overwhelmingly positive. My first tenancy was so satisfactory that when I decided to move north, I chose another property managed by them to better suit my needs. When I encountered an issue with my front door not locking properly, the maintenance team responded within a few hours and resolved the problem at no cost to me. Additionally, when I moved, my security deposit was fully refunded and seamlessly applied to the new property, making the transition smooth and stress-free. Their response time to any queries has always been prompt, and the rent payment process is straightforward and convenient. Overall, Next Brick Management has consistently provided excellent service and support, making my living experience highly enjoyable.